Operating Instructions
WV-SC588WV-SW598
Network Camera
Model No. WV-SW598
WV-SW598J
WV-SC588
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
SW598
SW598
SC588
SC588
Preface
Preface
About the user manuals
There are 2 sets of operating instructions as follows.
• Operating Instructions: Explains how to perform the settings and how to operate this camera.
• Installation Guide: Explains how to install and connect devices.
The screens used in these operating instructions show the case of WV-SW598. Depending on the model used,
the screens shown in the explanations may differ to the actual camera screens.
About notations
The following notations are used when describing the functions limited for specified models.
The functions without the notations are supported by all models.
: The functions with this notation are available when using the model WV-SW598.
: The functions with this notation are available when using the model WV-SC588.
Trademarks and registered trademarks
• Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, ActiveX and DirectX are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
• iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other
countries.
• Android is a trademark of Google Inc.
• Firefox is a registered trademark of the Mozilla Foundation.
• SDXC Logo is a trademark of SD-3C, LLC.
• All other trademarks identified herein are the property of their respective owners.
Abbreviations
The following abbreviations are used in these operating instructions.
Microsoft® Windows® 8 is described as Windows 8.
Microsoft® Windows® 7 is described as Windows 7.
Microsoft® Windows Vista® is described as Windows Vista.
Microsoft® Windows® XP SP3 is described as Windows XP.
Windows® Internet Explorer® 10.0, Windows® Internet Explorer® 9.0, Windows® Internet Explorer® 8.0 and
Windows® Internet Explorer® 7.0 are described as Internet Explorer.
SDXC/SDHC/SD memory card is described as SD card or SD memory card.
Universal Plug and Play is described as UPnP™.
2 Operating Instructions
Viewer software
It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC.
This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer
Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
Preface
IMPORTANT
• The default setting of “Automatic installation of viewer software” is “On”. Follow the instructions on
page 223 when the message is displayed on the information bar of the browser.
• When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to
display images from the camera will be displayed. Follow the instructions of the wizard.
• When the install wizard is displayed again even after completing the installation of the ActiveX, restart
the PC.
• The viewer software used on each PC should be licensed individually. The number of installations of
the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page
(®page 197). Refer to your dealer for the software licensing.
Operating Instructions 3
Table of Contents
Table of Contents
1 Monitor images on a PC ..........................................................................7
1.1 Monitor images from a single camera .............................................................................7
1.2 About the “Live” page ......................................................................................................9
1.3 Monitor images from multiple cameras ........................................................................15
2 Monitor images on a cellular phone/mobile terminal .........................17
2.1 Monitor images on a cellular phone ..............................................................................17
2.2 Monitor images on a mobile terminal ............................................................................20
3 Record images on the SD memory card manually .............................28
4 Action at an alarm occurrence ..............................................................30
4.1 Alarm type ........................................................................................................................30
4.2 Action at an alarm occurrence .......................................................................................30
5 Transmit images onto an FTP server ...................................................32
5.1 Transmit an alarm image at an alarm occurrence (Alarm image
transmission) ...................................................................................................................32
5.2 Transmit images at a designated interval or period (FTP periodic image
transmission) ...................................................................................................................32
5.3 Save images on the SD memory card when images fail to transmit using the FTP
periodic image transmission function ..........................................................................33
6 Display the log list .................................................................................34
6.1 When “JPEG” is selected for “Recording format” of the SD memory card ..............34
6.2 When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory
card ...................................................................................................................................37
7 Playback of images on the SD memory card ......................................41
7.1 When “JPEG” is selected for “Recording format” of the SD memory card ..............41
7.2 When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory
card ...................................................................................................................................44
8 About the network security ...................................................................46
8.1 Equipped security functions ..........................................................................................46
9 Display the setup menu from a PC .......................................................47
9.1 How to display the setup menu .....................................................................................47
9.2 How to operate the setup menu .....................................................................................49
9.3 About the setup menu window ......................................................................................51
10 Configure the basic settings of the camera [Basic] ...........................53
10.1 Configure the basic settings [Basic] .............................................................................53
10.2 Configure the Internet settings [Internet] .....................................................................57
10.3 Configure the settings relating to the SD memory card [SD memory card] ..............59
10.4 Access copy images saved on the SD memory card onto the PC [SD memory card
images] .............................................................................................................................68
10.5 Configure the settings relating to the logs [Log] .........................................................76
10.5.1 How the logs and images are saved depending on the settings for “Alarm” ..................78
10.5.2 How the logs and images are saved depending on the settings for “Manual/
Schedule” .......................................................................................................................79
10.5.3 How the logs and images are saved depending on the settings for “FTP error” ............81
4 Operating Instructions
Table of Contents
11 Configure the settings relating to images and audio [Image/
Audio] ......................................................................................................82
11.1 Configure the settings relating to the image capture mode [JPEG/H.264] ................82
11.2 Configure the settings relating to JPEG images [JPEG/H.264] ..................................83
11.3 Configure the settings relating to H.264 images [JPEG/H.264] ..................................85
11.4 Configure the settings relating to the camera operations [Cam. Function] ..............91
11.5 Configure the settings relating to images and the preset positions [Image/
Position] ...........................................................................................................................95
11.5.1 Configure the settings relating to image quality (“Image adjust” setup menu) ...............96
11.5.2 Set mask areas ............................................................................................................103
11.5.3 Configure the settings relating to the preset positions (“Preset position” setup
menu) ...........................................................................................................................106
11.5.4 Configure the settings relating to the auto pan function (“Auto pan” setup menu) .......109
11.5.5 Configure the settings relating to patrol (“Patrol” setup menu) .....................................111
11.5.6 Configure the settings relating to auto track (“Auto track” setup menu) .......................113
11.5.7 Configure the settings relating to direction (“Direction” setup menu) ...........................119
11.5.8 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) ........120
11.5.9 Configure the VIQS setting (“VIQS” setup menu) ........................................................122
11.6 Configure the settings relating to audio [Audio] .......................................................125
12 Configure the multi-screen settings [Multi-screen] ..........................128
13 Configure the alarm settings [Alarm] .................................................130
13.1 Configure the settings relating to the alarm action [Alarm] .....................................130
13.2 Configure the settings relating to the camera action on alarm occurrence
[Alarm] ............................................................................................................................132
13.2.1 Configure the settings relating to Preset per sender (“Preset per sender” setup
menu) ...........................................................................................................................133
13.3 Configure the settings relating to the alarm image [Alarm] ......................................134
13.4 Configure the settings relating to H.264 recording [Alarm] ......................................136
13.5 Configure the settings relating to the alarm output terminal [Alarm] ......................137
13.6 Change the AUX name [Alarm] ....................................................................................138
13.7 Configure the VMD settings [VMD area] .....................................................................139
13.8 Configure the settings relating to the audio detection [Audio detection] ...............142
13.9 Configuration of the settings relating to the E-mail notification [Notification] .......145
13.10 Configure the settings relating to Panasonic alarm protocol [Notification] ...........146
14 Configure the setting relating to the image recognition [Advanced
func.] .....................................................................................................149
14.1 Configure the settings relating to the XML notification [XML notification] .............149
15 Configure the settings relating to the authentication [User
mng.] .....................................................................................................151
15.1 Configure the settings relating to the user authentication [User auth.] ..................151
15.2 Configure the settings relating to the host authentication [Host auth.] ..................152
15.3 Configure the settings relating to the priority stream [System] ...............................153
16 Configure the settings of the servers [Server] ..................................156
16.1 Configure the settings relating to the E-mail server [E-mail] ...................................156
16.2 Configure the settings relating to the FTP server [FTP] ...........................................157
16.3 Configure the settings relating to the NTP server [NTP] ...........................................158
17 Configuring the network settings [Network] .....................................161
17.1 Configure the network settings [Network] ..................................................................161
Operating Instructions 5
Table of Contents
17.2 Configure the HTTPS settings .....................................................................................169
17.2.1 Generation of the CRT key (SSL encryption key) ........................................................170
17.2.2 Generation of the self-signed certificate (security certificate) .......................................171
17.2.3 Generation of CSR (Certificate Signing Request) ........................................................173
17.2.4 Installation of the server certificate ...............................................................................174
17.2.5 Configuration of the connection protocol ......................................................................175
17.3 Access the camera using the HTTPS protocol ..........................................................176
17.3.1 Install the security certificate ........................................................................................176
17.4 Configure the settings relating to DDNS [DDNS] .......................................................183
17.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........184
17.4.2 When using the “Viewnetcam.com” service .................................................................186
17.4.3 Procedure to register information for the “Viewnetcam.com” service ...........................186
17.4.4 Checking the information registered for the “Viewnetcam.com” service ......................188
17.4.5 When using “Dynamic DNS Update” ............................................................................188
17.4.6 When using “Dynamic DNS Update(DHCP)” ...............................................................188
17.5 Configure the settings relating to SNMP [SNMP] ......................................................189
17.6 Configure the settings relating to the FTP periodic image transmission [FTP img.
trans.] .............................................................................................................................190
17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img.
trans.] .............................................................................................................................191
17.7.1 How to set the schedules .............................................................................................192
17.7.2 How to delete the set schedule ....................................................................................193
18 Configure the settings relating to the schedules [Schedule] ..........194
19 Maintenance of the camera [Maintenance] ........................................197
19.1 Check the system log [System log] .............................................................................197
19.2 Upgrade the firmware [Upgrade] .................................................................................197
19.3 Check the status [Status] .............................................................................................199
19.4 Reset the settings/Reboot the camera [Default reset] ...............................................200
20 Number of users that can concurrently access the unit ..................202
21 Using the CD-ROM ...............................................................................203
21.1 About the CD launcher .................................................................................................203
21.2 Installing Panasonic “IP Setting Software” ................................................................204
21.3 Installing the manuals ..................................................................................................205
21.4 Installing the Viewer software ......................................................................................205
21.5 Configure the network settings of the camera using the Panasonic “IP Setting
Software” .......................................................................................................................206
22 About the displayed system log .........................................................209
23 Troubleshooting ...................................................................................213
24 Directory structure of drive B .............................................................225
6 Operating Instructions
1 Monitor images on a PC
1 Monitor images on a PC
The following are descriptions of how to monitor images from the camera on a PC.
1.1 Monitor images from a single camera
1. Start up the web browser.
2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the
browser.
• Example when entering an IPv4 address: http://URL registered using IPv4 address
http://192.168.0.10/
• Example when entering an IPv6 address: http://[URL registered using IPv6 address]
http://[2001:db8::10]/
<Example of IPv4 access>
<Example of IPv6 access>
IMPORTANT
• When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)
+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)
• When the PC is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
Note
• Refer to page 176 for further information about the case in which “HTTPS” is selected for
“HTTPS” - “Connection” on the [Network] tab of the “Network” page (®page 161).
Operating Instructions 7
1 Monitor images on a PC
3. Press the [Enter] key on the keyboard.
→ The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page.
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live
images for the user name and password entries. The default user name and password are as follows.
User name: admin
Password: 12345
IMPORTANT
• To enhance the security, change the password for the user name “admin”. It is recommended to change
this password periodically.
• When displaying multiple H.264 images on a PC, images may not be displayed depending on the
performance of the PC.
Note
• The maximum number of concurrent access user is 14 including users who is receiving H.264 images
and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit
rate)” and “Max bit rate (per client)”, the maximum concurrent access number may be 14 or less users.
When 14 users are concurrently accessing, the access limit message will be displayed for users who
subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264”, only
the first user who accessed to monitor H.264 images will be included in the maximum number. The
second and subsequent users who are monitoring H.264 images will not be included in the maximum
number.
• When “On” is selected for “H.264 transmission” (®page 87), H.264 images will be displayed. When
“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when
“On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be
limited to 5 fps.
• The refresh interval may become longer depending on a network environment, PC performance,
photographic subject, access traffic, etc.
<Refresh interval of JPEG images>
When “On” is selected for “H.264 transmission”
Max. 5fps
When “Off” is selected for “H.264 transmission”
Max. 30fps
8 Operating Instructions
1.2 About the “Live” page
A
C
D
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F
B
RTU
V
W
X
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S
M N O
P
Q
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G
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1 Monitor images on a PC
[select language] pull-down-menu
The camera’s display language can be selected. The default language can be set in the [Language] in the
[Basic] settings. (®page 53)
[Setup] button
*1
Displays the setup menu. The button will turn green and the setup menu will be displayed.
[Live] button
Displays the “Live” page. The button will turn green and the “Live” page will be displayed.
[Compression] buttons
• [H.264] button: The characters “H.264” on the button will turn green and an H.264 image will be
displayed. When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, the [H.264] button
will be displayed. (®page 87)
• [JPEG] button: The characters “JPEG” on the button will turn green and a JPEG image will be
displayed.
[Stream] buttons
These buttons will be displayed only when an H.264 image is displayed.
• [1] button: The character “1” will turn green and images in the main area will be displayed in
accordance with the setting of “H.264(1)”. (®page 87)
• [2] button: The character “2” will turn green and images in the main area will be displayed in
accordance with the setting of “H.264(2)”. (®page 87)
[Image capture size] buttons
These buttons will be displayed only when a JPEG image is displayed.
Operating Instructions 9
1 Monitor images on a PC
[VGA] The characters “VGA” will turn green and images in the main area will be
[QVGA] The characters “QVGA” will turn green and images in the main area will be
[1280x960] The characters “1280x960” will turn green and images in the main area will be
[640x360] The characters “640x360” will turn green and images in the main area will be
[320x180] The characters “320x180” will turn green and images in the main area will be
[1280x720] The characters “1280x720” will turn green and images in the main area will be
[1920x1080] The characters “1920x1080” will turn green and images in the main area will be
Note
• The buttons [VGA], [QVGA], and [1280x960] are displayed only when “1.3 mega pixel [4:3]” is
selected for “Image capture mode”.
• The buttons [640x360] and [320x180] are displayed only when “2 mega pixel [16:9]” or “1.3 mega
pixel [16:9]” is selected for “Image capture mode”.
• The button [1280x720] is displayed only when “1.3 mega pixel [16:9]” is selected for “Image capture
mode”.
• The button [1920x1080] is displayed only when “2 mega pixel [16:9]” is selected for “Image capture
mode”.
• When “1920x1080”, “1280x960”, or “1280x720” is selected for the image capture size, it may
become smaller than the actual size depending on the window size of the web browser.
[Image quality] buttons
These buttons will be displayed only when a JPEG image is displayed.
• [1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of
“Image quality setting”. (®page 83)
• [2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of
“Image quality setting”. (®page 83)
[AUX] buttons
These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu.
(®page 130)
*2
• [Open] button: The characters “Open” on the button will turn green and the status of the AUX
connector will be open.
• [Close] button: The characters “Close” on the button will turn green and the status of the AUX
connector will be closed.
displayed in VGA size.
displayed in QVGA size.
displayed in 1280 x 960 (pixels).
displayed in 640 x 360 (pixels).
displayed in 320 x 180 (pixels).
displayed in 1280 x 720 (pixels).
displayed in 1920 x 1080 (pixels).
Note
• The names of “AUX”, “Open” and “Close” can be changed. (®page 138)
[Rec. on SD] button
This button will be displayed only when “Manual” is selected for “Save trigger” on the setup menu.
(®page 62)
Click this button to manually record images on the SD memory card. Refer to page 28 for descriptions
of how to manually record images on the SD memory card.
10 Operating Instructions
*2
1 Monitor images on a PC
[Log] button
[List] button will become available only when “On” is selected for “Save logs” on the setup menu.
(®page 76)
When this button is clicked, the log list will be displayed and images saved on the SD memory card can
be played. Refer to page 34 for further information about the log list and for how to play images on the
SD memory card.
[Multi-screen]
Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup
menu. (®page 15)
[Zoom] buttons
*1
*2
• : Click this button to adjust the zoom ratio to the “Wide” side.
• : Click this button to set the zoom ratio to x1.0.
• : Click this button to adjust the zoom ratio to the “Tele” side.
[Focus] buttons
•
*2
: Click this button to adjust the focus automatically.
• : Click this button to adjust the focus to the “Near” side.
•
Note
: Click this button to adjust the focus to the “Far” side.
• When shooting the following place or the following subjects, focus may not be adjusted
automatically. Adjust the focus manually.
– Shiny or strongly reflective subject
– Subject through the glass with dew or smudge
– Two subjects whose distances from the camera are different
– Less contrast subject (e.g. white wall)
– Horizontal-striped subject such as a window blind
– Inclined subject
– Dark subject
[Auto mode]
Select an operation from the pull-down menu and click the [Start] button. The selected operation will start.
Click the [Stop] button to stop the operation.
The selected operation will stop when the camera (panning/tilting/zooming/focusing) is operated or when
an action that is to be taken according to the settings for “Self return” (®page 91) or for “Camera action
on alarm” (®page 132) starts.
*2
• Auto track: Automatically tracks objects in the shooting area.
Note
• With the Auto track feature, objects moving in the screen are picked out and automatically
tracked.
• In the following situations, targets may not be able to be tracked, or false detections may occur.
– when there is little contrast between the subject and the background
– when the dome is dirty or wet
– when there are large changes to the lighting intensity
– when there are many moving objects other than the subject
– when there is a change to the axis of the camera’s lens
– when the subject moves directly underneath the camera
– when there is harsh flickering
– when there are reflections from light entering the dome due to reflections from a window
or road, or from a backlight
– when the target is hidden behind a utility pole or other objects
Operating Instructions 11
1 Monitor images on a PC
– when the subject passes by other moving objects
– when the target moves too fast or too slow
– when the camera is shaking
• When the zoom ratio is set to the “Tele” side, it may be difficult to obtain accuracy with the auto
tracking function. It is recommended to use the auto tracking function with setting the zoom
ratio to the “Wide” side.
• During auto tracking, if the camera is operated using the control pad or by other methods, or if
an alarm occurs, auto tracking is stopped.
• Auto pan: Automatically pans between the start position and the end position set in advance
(®page 109).
Even when the camera is operated for zooming or focusing, the camera continues panning.
(However, panning will stop when the zoom button (x1) is clicked.)
• Preset sequence: Automatically moves to the preset positions (®page 106) orderly (start from the
lowest preset position number).
• 360 map-shot: Moves 45° horizontally at a time and repeats 8 times to shoot images of each 45°
position (45° x 8 = 360°), and then displays 8 thumbnail images of each 45° position (45° x 8 = 360°)
on a newly opened window. When a thumbnail image is clicked, the camera moves to the respective
position and live images will be displayed on the “Live” page.
• Preset map-shot: 8 thumbnail images of the preset position 1-8 (®page 106) will be displayed orderly
on a newly displayed window. When a thumbnail image is clicked, the camera moves to the respective
position and live images will be displayed on the “Live” page.
Note
• Do not operate the browser until all the thumbnail images are displayed and the camera returns to
the original position (where the camera was when “360 map-shot” or “Preset map-shot” was carried
out).
• When “360 map-shot” is carried out while the camera is moving (panning/tilting), images captured
while panning/tilting may be displayed as the thumbnail display. In this case, stop the current
operation and carry out “360 map-shot” again.
• When “Preset map-shot” is carried out with an unregistered preset position (among preset position
1-8), the thumbnail image of the preset position before the unregistered preset position will be
displayed.
In this case, the camera will not move when the thumbnail image is clicked.
• The camera will not always return to the exactly same position where it was before “360
map-shot” or “Preset map-shot” was carried out. (It may sometimes be slightly different.)
• The window on which the thumbnail images are displayed will close when clicking the following
buttons that can switch the camera channel or reload images: [Live], [Multi-screen], [H.264],
[JPEG], [Stream], [Image capture size], [Image quality], [Setup].
To display the thumbnail images again, carry out “360 map-shot” or “Preset map-shot” again.
• Patrol 1-4: Performs patrols 1-4 that were set in advance. (®page 111)
Control pad/buttons
Left-click on the control pad or buttons to adjust the horizontal/vertical position of the camera (panning/
tilting). Panning/tilting speed will be faster if a clicked point gets farther from the center point of the control
pad. When the tilt reaches a certain angle, the image is automatically turned upside-down (digital flip
function).
It is also possible to pan/tilt the camera by dragging the mouse.
Zoom and focus can be adjusted by right-clicking. When an upper/lower area of the control pad is
right-clicked, the displayed image will be zoomed in/out on. When a left/right area is right-clicked, the focus
will be adjusted to the Near/Far side.
Zoom can also be adjusted using the mouse wheel.
[Brightness] buttons
Available range: 0 - 255
*2
*2
12 Operating Instructions
1 Monitor images on a PC
• button: Images become darker.
• button: The adjusted brightness will return to the default brightness (64).
• button: Images become brighter.
[Preset]
Select a preset position from the pull-down menu and click the [Go] button. The camera will move to the
selected preset position (®page 106). “H” next to the preset position number indicates the home position.
When “Home position” is selected, the camera will move to the home position. (®page 91)
When “Preset ID” is registered for a preset position, the registered preset ID will be displayed next to the
preset position number.
Camera title
The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 53)
Alarm occurrence indication button
This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the
alarm output terminal will be reset and this button will disappear. (®page 30)
Full screen button
Images will be displayed on a full screen. To return to the “Live” page, press the [Esc] key. The aspect ratio
of displayed images will be adjusted in accordance with the monitor.
Snap shot button
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window.
When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the
image on the PC by selecting “Save” from the displayed pop-up menu.
When “Print” is selected, printer output is enabled.
*2
*2
Note
• For the case of using Windows 8, Windows 7 or Windows Vista, the following settings may be
required.
Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ®
[Sites]. Register the camera address on [Website] of the displayed trusted widows.
Mic input button
*3
Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only
when “Mic input”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/
reception” on the setup menu. (®page 125)
When this button is clicked, the button will turn into the button and audio from the camera will not be
heard on the PC.
Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .
Note
• The volume cursor is not displayed when “Audio recording” or “Audio detection” is used.
Audio output button
Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be
displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for
“Audio transmission/reception” on the setup menu. (®page 125)
The button will blink during the audio transmission.
When this button is clicked, the button will turn into the button and audio from the PC will not be heard.
Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .
*3
Note
• When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the
receiver button and the transmission button will be inoperable for the other users. When
“Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.
Operating Instructions 13
1 Monitor images on a PC
• Possible duration of audio transmission is up to 5 minutes per transmission. When 5 minutes have
passed, the audio transmission will automatically stop. To turn the audio transmission function on,
click the Audio output button again.
• When the camera is restarted, the adjusted volume level (for both the audio transmission and
reception) will return to the level that had been set on the [Audio] tab on the setup menu.
(®page 125)
• Actual volume level will change in three steps even though the volume cursor can be adjusted
minutely.
SD recording status indicator
The status of the SD recording can be checked with this indicator.
When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD
recording stops.
This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup
menu. (®page 59)
Main area
Images from the camera will be displayed in this area.
The current time and date will be displayed according to the settings configured for “Time display format”
and “Date/time display format”. (®page 54)
In addition, when being adjusted, the status of brightness (®page 55), camera position (®page 93),
and the preset ID (®page 108) will be displayed as well as the characters configured for “Camera title on
screen” (®page 54). The number of lines for the display is 3.
Click a desired point in the main area on the “Live” page that is to be the center of the angle of view. The
camera moves to adjust the position in order to set the clicked point as the center.
When selecting an area in the main area by dragging the mouse, the selected area will be located at the
center of the main area. In this case, the zoom ratio will be adjusted automatically.
Zoom can be adjusted using the mouse wheel.
When the main area of the “Live” page is right-clicked, “Auto track” starts for the clicked object. Depending
on the targeted object or its surroundings, “Auto track” may not perform normally.
*4
*4
Note
• When operated by a lower access level user, images displayed on the screen may be changed
temporarily. This does not affect operation of the camera.
• When the displayed image is being zoomed in more than 30x, the clicked point may not always be
located at the center of the main area.
• When the mouse is dragged to move the camera beyond its operable range, the camera will move
to the requested direction and will stop at the end of the operable range. Then, the zoom ratio of
the displayed image will automatically be adjusted.
• Depending on the PC in use, screen tearing* may occur when the shooting scene drastically
changes due to the GDI restrictions of the OS.
*A phenomenon in which portions of the screen are displayed out of alignment.
*1
Only operable by users whose access level is “1. Administrator”.
*2
Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.”
(®page 151)
*3
Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the
“Image/Audio” page. Refer to page 125 for the permission level of audio.
*4
As the tilt angle approaches 90°, because the difference between the specified position and the actual direction the camera is moving
increases, the camera may not move to the specified angle of view.
14 Operating Instructions
C
AB
1 Monitor images on a PC
1.3 Monitor images from multiple cameras
Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras)
can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in
advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
(®page 128)
IMPORTANT
• When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable
for images from cameras with Pan/Tilt/Zoom functions.
• When the power is turned off or the LAN cable is disconnected while displaying images, displaying
images on a multi-screen from the “Live” page will become unavailable.
Note
• When displaying images on a 4-screen, panning, tilting and zooming operations become available only
for images from cameras with Pan/Tilt/Zoom functions. Refer to our website
(http://security.panasonic.com/pss/security/support/info.html) for further information about the
compatible cameras and their versions.
• Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
• When displaying the image on a multi-screen and “16:9” is selected for the aspect ratio, the image will
be displayed altered vertically to the aspect ratio of “4:3”.
• “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording
images from multiple cameras is available. For further information, refer to our website
(http://security.panasonic.com/pss/security/support/info.html).
1. Click the desired [Multi-screen] on the “Live” page.
→ Images from the registered cameras will be displayed on a selected multi-screen (screen can be split
up to 16 areas). The following are instructions when displaying on a 4-split screen.
To show 1 camera screen, click the [Live] button.
You can also click “1” below “Multi-screen” or “Back” to display 1 screen of the camera.
Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens.
Operating Instructions 15
1 Monitor images on a PC
Click a camera title. Live images from the camera corresponding to the clicked camera title will be
displayed on the “Live” page of the newly opened window.
16 Operating Instructions
2 Monitor images on a cellular phone/mobile terminal
2 Monitor images on a cellular phone/mobile
terminal
2.1 Monitor images on a cellular phone
It is possible to connect to the unit using a cellular phone via the Internet and monitor images (JPEG only) from
the unit on the screen of the cellular phone. It is also possible to refresh images to display the latest image.
IMPORTANT
• When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows.
User name: admin
Password: 12345
To enhance the security, change the password for the user “admin”. (®page 151)
• If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen
correctly.
Note
• It is necessary to configure the network settings of the cellular phone in advance to connect to the
Internet and monitor images from the camera. (®page 161)
Operating Instructions 17
A
B
C
D
E
F
G
H
2 Monitor images on a cellular phone/mobile terminal
1. Access to “http://IP address/mobile”
*1
cellular phone.
→ Images from the camera will be displayed.
or “http://Host name registered in the DDNS server/mobile” using a
Functions Outline of functions
A Pan/tilt
*2
B Zooming control
18 Operating Instructions
Controls the camera direction. The camera will pan or tilt to each direction
by pressing the corresponding dial key.
*2
It is possible to perform zooming operations of the camera by pressing “*”
or “#”.
2 Monitor images on a cellular phone/mobile terminal
Functions Outline of functions
C Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera
images.
Press the [Auto Refresh] button to refresh the images from the camera in
5-second intervals.
When the dial key “5” or the [Manual Refresh] button is pressed again, the
refresh mode of the camera will return to manual refresh.
IMPORTANT
• Transmission will be periodically performed when “Auto Refresh” is
selected for the camera image. Confirm the contract plan of the
cellular phone in use before using this function.
• Depending on the cellular phone in use, “Auto Refresh” may be
unavailable.
D Resolution control Changes the image capture size by pressing the dial key “0”.
• Image in the aspect ratio of “4:3”
Changes the image capture size
between 320x240 (default) and
640x480.
• Image in the aspect ratio of
“16:9”
Changes the image capture size
between 320x180 (default) and
640x360.
E Image quality
control
F Home position
*2
It is possible to change the image quality between “Quality1” and
“Quality2”. (®page 83)
The camera will move to the home position (®page 91). Home position
will be displayed only when home position is set.
G Preset
*2
The camera will move to the designated preset position to display images
by pressing the dial key corresponding to the desired channel. (The dial key
numbers are not displayed for Preset No 5 or greater. Only preset IDs will
be displayed for them.) (®page 106)
H AUX control
*2
Controls the AUX terminal.
These buttons will be displayed only when “AUX output” is selected for
“Terminal 3” on the setup menu. (®page 130)
Note
• Some cellular phones cannot change the image capture size even when resolution is changed by
resolution control.
• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/
mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host
name registered in the DDNS server: (colon) + port number/mobile”.
• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,
enter as follows.
“https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server:
(colon) + port number/mobile”
• When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the cellular phone in use, password entry may be required each time the
screen is switched.
• It is impossible to transmit/receive audio using a cellular phone.
Operating Instructions 19
2 Monitor images on a cellular phone/mobile terminal
• Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting
“9 Low” for “Image quality setting” of “JPEG” (®page 83) may sometimes solve this problem.
• Depending on the cellular phone in use or its contract plan, it may be impossible to access.
*1
IP address is the global WAN IP address of the router that can be accessed via the Internet.
*2
When “User auth.” is set to “On” (®page 151), only users with the access level of “1. Administrator” or “2. Camera control” will be
displayed.
2.2 Monitor images on a mobile terminal
It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG
only) from the camera on the screen of the mobile terminal. Images are refreshed automatically to display the
latest image.
The compatible mobile terminals are shown as follows. (As of February, 2013)
– iPad, iPhone, iPod touch (iOS 4.2.1 or later)
– Android™ mobile terminals
When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG
format image is displayed by the standard browser.
For further information about compatible devices, refer to our website
(http://security.panasonic.com/pss/security/support/info.html).
IMPORTANT
• When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows.
User name: admin
Password: 12345
To enhance the security, change the password for the user “admin”. (®page 151)
• When “2 mega pixel [16:9]” is selected for “Image capture mode”, the maximum image capture size is
640x360.
Note
• It is necessary to configure the network settings of the mobile terminal in advance to connect to the
Internet and monitor images from the camera. (®page 161)
20 Operating Instructions
A
B
C
D
2 Monitor images on a cellular phone/mobile terminal
1. Access to “http://IP address/cam”
*1
or “http://Host name registered in the DDNS server/cam”*2 using a
mobile terminal.
→ Images from the camera will be displayed.
Live images area
Displays images from the camera.
Operation buttons area
When functions are selected in the function selection area D, buttons to operate those functions are
displayed.
Zoom operation area
Buttons to operate the zoom are displayed.
Function selection area
Displays the functions that can be operated. When a function is selected from here it is displayed in
the operation buttons area B.
Operating Instructions 21
CD
A
B E
F
2 Monitor images on a cellular phone/mobile terminal
2. Click the button of the function that you want to operate.
Pan/Tilt
Preset
Resolution control
AUX control
Focus display
Zoom display
Each function is explained below.
22 Operating Instructions
2 Monitor images on a cellular phone/mobile terminal
Pan/Tilt
Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be
adjusted in each direction with the , , , and buttons.
Preset
Press the button to display the buttons used to select the preset position on the screen. Camera
images are displayed of the registered preset camera directions according to the preset numbers
selected from the buttons.
• Only position numbers 1-4 for the preset positions are displayed.
• Only registered preset positions are displayed. Unregistered preset positions are not displayed.
Operating Instructions 23
2 Monitor images on a cellular phone/mobile terminal
Resolution control
Press the button to display the buttons used to select the resolution on the screen. The resolution
can be changed by selecting a resolution setting from the buttons.
Image capture mode
• “2 mega pixel [16:9]” images: Changes the image capture size between 320x180 and 640x360
(default).
• “1.3 mega pixel [16:9]” images: Changes the image capture size between 320x180, 640x360
(default), and 1280x720.
• “1.3 mega pixel [4:3]” images: Changes the image capture size between 320x240, 640x480
(default), and 1280x960.
24 Operating Instructions
2 Monitor images on a cellular phone/mobile terminal
AUX control
Press the button to display the buttons used to operate the AUX output on the screen. The AUX
output terminals can be controlled with the
and buttons.
This function is only displayed when “Terminal 3” is set to “AUX output” on the settings menu.
(®page 130)
Operating Instructions 25
2 Monitor images on a cellular phone/mobile terminal
Focus display
Press the
button to display the buttons used to operate the focus on the screen. The camera’s
focus can be operated with the , , and buttons.
26 Operating Instructions
2 Monitor images on a cellular phone/mobile terminal
Zoom display
The camera’s zoom can be operated with the , , and buttons.
Note
• You can change the image size displayed on the mobile terminal by accessing the following addresses.
– Large display: http://IP address/cam/dl
– Medium display: http://IP address/cam/dm
– Small display: http://IP address/cam/ds
• When the resolution is changed by the resolution control, the displayed resolution changes but the
image size remains the same.
• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/
cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name
registered in the DDNS server: (colon) + port number/cam”*2.
• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,
enter as follows.
“https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server:
(colon) + port number/cam”
• When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the mobile terminal in use, password entry may be required each time the
screen is switched.
• It is impossible to transmit/receive audio using a mobile terminal.
• Depending on the mobile terminal in use, larger size images may not be displayed. In this case,
selecting “9 Low” for “Image quality setting” of “JPEG” (®page 83) may sometimes solve this
problem.
• Depending on the mobile terminal in use or its contract plan, it may be impossible to access.
*1
IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same
LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.
*2
Only when accessing the camera via the Internet.
Operating Instructions 27
3 Record images on the SD memory card manually
3 Record images on the SD memory card
manually
Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable
only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup
menu. (®page 62)
It is possible to select “JPEG”, “H.264(1)”, or “H.264(2)” on “Recording format” of the setup menu.
(®page 61) When “JPEG” is selected for “Recording format”, still image data are recorded. When “H.
264(1)” or “H.264(2)” is selected, video data are recorded.
Images recorded on the SD memory card can be copied onto the PC. (®page 68)
1. Display the “Live” page. (®page 7)
2. Click the [SD] button.
→ The SD recording window will open.
3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator
will light red (®page 9) while images are being recorded on the SD memory card.
The image saving interval can be configured on the [SD memory card] tab of the “Basic” page.
(®page 59)
4. Click the [Stop] button to stop saving images on the SD memory card.
® The SD recording status indicator will turn off.
5. Click the [Close] button to close the window.
28 Operating Instructions
3 Record images on the SD memory card manually
Note
• Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card]
tab and logging in from the user authentication window (®page 68).
The destination to save image data is a fixed directory on Drive B. (®page 225)
• When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may
not start. In this case, click the [Start] button again.
Operating Instructions 29
4 Action at an alarm occurrence
4 Action at an alarm occurrence
The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.
4.1 Alarm type
• Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the
camera, the alarm action will be performed when the connected alarm device is activated.
• VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.
*VMD stands for “Video Motion Detection”.
• Command alarm: When a Panasonic alarm protocol is received from the connected device via a network,
the alarm action will be performed.
• Auto track alarm: According to the conditions set in advance, the alarm action will be performed in the
auto tracking operations.
• Audio detection alarm: When the configured audio detection level is exceeded, the alarm action will be
performed.
4.2 Action at an alarm occurrence
Display the alarm occurrence indication button on the “Live” page
The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence.
(®page 9)
IMPORTANT
• When “Polling(30s)” is selected for “Alarm status update mode” (®page 53), the Alarm occurrence
indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of
30 seconds until the alarm occurrence indication button is displayed on the “Live” page at an alarm
occurrence.
Notify of alarm occurrences to the device connected to the alarm connector
It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an
alarm occurs. The settings for the alarm output can be configured in the “Alarm output terminal setup” section
of the [Alarm] tab of the “Alarm” page. (®page 137)
Save images on the SD memory card
When an alarm occurs, images (JPEG/H.264) will be saved on the SD memory card. The settings to save
images on the SD memory card can be configured on the [SD memory card] tab (®page 59) of the “Basic”
page and the [Alarm] tab of the “Alarm” page. (®page 134)
Transmit an image onto a server automatically
An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings
required to transmit an alarm image to a server can be configured in the “Alarm image” section on the
[Alarm] tab of the “Alarm” page (®page 134) and the [FTP] tab of the “Server” page (®page 157).
30 Operating Instructions