1. When servicing, observe the original lead dress. If a short circuit is found, replace all parts which have been overheated or
damaged by the short circuit.
2. After servicing, see to it that all the protective devices such as insulation barriers, insulation papers shields are properly
installed.
3.After servicing, make the followingleakagecurrent checks to prevent the customerfrom being exposedto shock hazards.
4.When conducting repairs and servicing, donot attempt to modify the equipment, its parts or its materials.
5.When wiring units (withcables, flexible cables or lead wires) are supplied asrepair parts and only one wire or some of thewires havebeenbroken or disconnected, do not attempt torepair or re-wire the units. Replace the entire wiring unit instead.
6.When conducting repairs andservicing, donot twist the Faston connectors but plugthemstraight in or unplug themstraightout.
1.1.1.Leakage Current Cold Check
1.Unplug the AC cord and connect a jumper between thetwo prongs on the plug.
2.Measure the resistance value, with an ohmmeter,between the jumpered AC plug and each exposedmetallic cabinet part on the equipment such asscrewheads, connectors, control shafts, etc. When theexposed metallic part has areturnpathto the chassis, thereading should be8.5Mohm to 13Mohm.When the exposed metal does not have a return path to the chassis, thereading must be .
1.1.2.Leakage Current Hot Check (SeeFigure 1.)
1.Plug the AC cord directly into the AC outlet. Do not usean isolation transformer for this check.
2.Connect a 1.5kohm, 10 watts resistor, in parallel with a
0.15μF capacitors, between each exposed metallic parton the set and a good earth ground such as a water pipe,as shown in Figure 1.
3.Use an AC voltmeter, with 1000 ohms/volt or moresensitivity, to measure the potential across theresistor.
4.Check each exposed metallic part, and measure thevoltage at each point.
5.Reverse the AC plug in the AC outlet and repeat each ofthe abovemeasurements.
6.The potential at any point should not exceed 0.75 voltsRMS. A leakage current tester (Simpson Model 229 orequivalent) may be used to make the hot checks, leakagecurrent must not exceed 1/2 milliamp. Incase ameasurement is outside of the limits specified, there isapossibility of a shock hazard, and the equipment shouldbe repaired and rechecked before it is returned to thecustomer.
Figure 1
3
TH-43EX600A/Z
2Warning
2.1.Prevention of Electrostatic Discharge (ESD) to Electrostatically
Sensitive (ES) Devices
Some semiconductor (solid state) devices can be damaged easily by static electricity. Such components commonly are called
Electrostatically Sensitive (ES) Devices. Examples of typicalES devices are integrated circuits and some field-effect transistors andsemiconductor [chip] components. Thefollowing techniques should be used to help reducethe incidence of component damagecaused by electrostatic discharge(ESD).
1.Immediately before handling any semiconductor component orsemiconductor-equippedassembly, drain off any ESDon yourbody bytouching a known earth ground. Alternatively,obtainand wear a commercially available discharging ESD wrist strap,which should be removedfor potential shock reasons prior to applying power to the unit under test.
2.After removing an electrical assembly equipped with ES devices, place the assembly onaconductive surface such asaluminum foil, toprevent electrostatic charge builduporexposure of theassembly.
3.Useonly a grounded-tip solderingiron tosolder or unsolder ES devices.
4.Use only an anti-staticsolder removal device. Some solder removal devices not classified as [anti-static (ESD protected)] cangenerate electrical chargesufficient to damage ES devices.
5.Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage ES devices.
6.Do not remove a replacement ES device from its protective package until immediately before you are ready to install it. (Mostreplacement ES devices are packaged with leads electrically shorted together by conductive foam, aluminum foil orcomparable conductive material).
7.Immediately before removing the protective material fromtheleads of a replacement ES device, touch the protective materialto the chassis or circuit assembly into which the device will beinstalled.
Caution
Besurenopower is appliedto the chassis or circuit, and observe all other safety precautions.
8.Minimize bodily motions when handling unpackaged replacement ES devices. (Otherwise harmless motion such as thebrushingtogether of your clothes fabric or the lifting of your foot from a carpeted floor can generate static electricity (ESD)sufficient to damage an ES device).
4
TH-43EX600A/Z
2.2.About lead free solder (PbF)
Note: Lead is listed as (Pb) in the periodic table of elements.
In the information below, Pb will refer to Lead solder, and PbF will refer to Lead Free Solder.
The Lead Free Solder used in our manufacturing process and discussed below is (Sn+Ag+Cu).
That is Tin (Sn), Silver (Ag) and Copper (Cu) although other types are available.
This model uses Pb Free solder in it’s manufacture dueto environmental conservation issues. For service and repair work, we’dsuggest the use of Pb freesolder as well, althoughPb solder may beused.
PCBs manufactured using leadfree solder will have the PbF within a leaf Symbol PbFstamped on the back of PCB.
Caution
•Pb free solder has a higher melting pointthan standard solder. Typically the melting point is 50 ~ 70 °F (30~40°C) higher. Pleaseuse a high temperature solderingiron and set it to 700 ± 20°F(370 ± 10 °C).
•Pb free solder will tend tosplash when heatedtoo high (about 1100 °F or 600 °C).If you must use Pb solder, please completely remove all of the Pb free solderon the pins or solder area before applying Pbsolder. If this is not practical, besureto heat the Pb free solder until it melts, beforeapplying Pb solder.
•After applying PbF solder to double layered boards, please check the component side for excess solder which may flow onto theopposite side. (see figure below)
5
TH-43EX600A/Z
3Service Navigation
3.1.Service Hint
Board NameMain DeviceRemarks
A BOARDTUN, OFDM, ADV,LD4, STBY EEPRepairable
P BOARDPower SupplyRepairable
K BOARDLED/ RM/ CATSRepairable
6
4Specifications
Dimensions (W × H × D)969 mm × 624 mm × 315 mm (With Pedestal)
969 mm × 569 mm × 76 mm (TV only)
Mass
Power RatingAC 220-240 V, 50 / 60 Hz 0.79 ANormal (Home) mode87.8 WStandby power consumption0.50 WVisible screen size (diagonal)108 cm Display resolution3 840 (W) × 2 160 (H)PanelLED backlight Liquid Crystal DisplaySpeaker output20 W (10 W + 10 W)Connection terminals
AV INVIDEORCA PIN Type × 1 1.0 V[p-p] (75 Ω)(COMPONENT / VIDEO)AUDIO L - RRCA PIN Type × 2 0.5 V[rms]
HDMI 1 / 2 / 3 inputTYPE AConnectors
ETHERNET10BASE-T / 100BASE-TXUSB 1 / 2
DIGITAL AUDIO OUTPCM / Dolby Digital / DTS, Fibre optic
Receiving systems / Band name
Satellite TV[New Zealand]
Digital TV[Australia]
PAL B / GReception of Off air broadcastPAL 60 HzPlayback of NTSC tape from some PAL Video recorders (VCR)M.NTSCPlayback from M.NTSC Video recorders (VCR)NTSCPlayback from NTSC Video recorders (VCR)
Satellite dish input[New Zealand]
Aerial inputStandard Belling & Lee connector
Operating ConditionsTemperature : 0°C - 35°C
Built-in wireless LAN
11 Net (With Pedestal)
10 Net (TV only)
Y1.0 V[p-p] (including synchronisation)P
, PR/C
B/CB
HDMI1 / 3: 4K, Content Type, Deep Colour, x.v.Colour
HDMI2: 4K, Content Type, Audio Return Channel, Deep Colour, x.v.Colour
•This TVsupports ‘HDAVI Control 5’ function.
USB 1: DC 5 V, Max. 500 mA [Hi-Speed USB (USB2.0)]
USB 2: DC 5 V, Max. 900 mA [SuperSpeed USB (USB 3.0)]
Digital satellite servicesReceiver frequency range - 950 MHz to 2150 MHzDiSEqC - Version 1.0
7 MHz VHF / UHF (Australia) free-to-air TV broadcast reception[New Zealand]8 MHz VHF / UHF (New Zealand) free-to-air TV broadcast reception
*: The frequency and channel differ depending on the country.
Note
•Design andSpecifications are subject to change without notice. Mass and Dimensions shown are approximate.
• For information about the open source software, refer to [eHELP] (Search by Purpose > Read First > Before use > Licence).
7
TH-43EX600A/Z
5CS Maintenance Menu
5.1.How to enter into CS Maintenance Menu
5.1.1.Purpose
After exchange parts, check and adjust the contents of adjustment mode.
Whilepressing [VOLUME ( - )] buttonof the main unit, press [ RED ] button of the remotecontrol three times within 2 seconds.
Note:
CSMaintenanceMenu can not be enteredwhen 3Dsignal input.Input 2Dsignalto enter CS Maintenance Menu.
5.1.2.Key command
Press the Cursor key [Up/Down] ontheremote controlto select the functions.
5.1.3.How to exit
Press the [EXIT] button on the remote control.
5.2.Repack
1.Select [OPT] inCS Maintenance Menu.
2.Press [OK] buttonor Cursor key [Right] on theremotecontrol.
Exit:
Press the [Exit] button orthe [Return] button on the remote control.
8
5.3.EDID Clock
1. Select [EDID CLK] in CS Maintenance Menu.
2. Press [OK] button or Cursor key [Right] on the remote control.
Exit:
Press the [Exit] buttonor the [Return] button on the remote control.
5.4.USB HDD Drive Check
1.Select [DRV CHECK] inCS MaintenanceMenu.
2.Press [OK] button or Cursor key [Right] onthe remote control.
TH-43EX600A/Z
Exit:
Press the [Return] button ontheremote control.
9
TH-43EX600A/Z
5.5.White Balance Adjustment
After LCD PANEL or A-Board is replaced and repaired, perform [White balance adjustment] in case of necessity for test / check
([White balance adjustment] is not required basically).
1. Select [W/B ADJ] in CS Maintenance Menu.
2. Press [OK] button on the remote control.
Note for performing [White balance adjustment]
Make a note for the setting values before changing if the settings of [R-GAIN], [B-GAIN] and [G-GAIN] in [WB-ADJ] will be
changed.
3.Press the cursor key [Up/Down] on the remote control to change the data value, and press [OK] button on the remote control to store the value for thismodel.
•COLOR TEMP : Press the [Option] button of the remote control to change the color temperature. (COOL/NORMAL/WARM/TUNNIG)
Exit:
Press the [Return] button onthe remote control.
10
5.6.System Information
5.6.1.How to access
1. While pressing [MENU] button on the remote control.
2. To select [? Help] and then to select [System Information].
TH-43EX600A/Z
System InformationSW version4018-10000-abcde4018
Status10e 3f03-0003 0008-00000e
Status20027-003-0001198 0022-030-
436a
Status300-000000-F00000
Status4A00027-0000015-00000A
Status500000-10000 17d110ff0
Status60080433f-10000440080433f
Status700000-075100000
HDAVI Control5VIERA Link version is displayed
10000abcde
3f03-00030008-00000027-0030001198 0022030-436a
000000F000
00027000001500000
00001
000017d110ff
1000044
0751
Peaks SWGenX MainGenX Sub (optional)Outer model IDInner model IDPanel inch sizeLSI PackageLSI ReleaseModel data versionNumber of bad block in NAND Flash (dec)Peaks reboot counterSystem crash counterEmergency (SOS) counterPeaks NAND Maker IDPower-On period (A <= 100hrs, B <= 200hrs, C > 200hrs)Total Power-On time (dec, max is 65535)Power-On timer (dec, max is 1048575)Fixed (always)SOS history (latest)SOS history (last time)SOS history (last but one)
SOS history (2
SOS history (1Self-check _0-never selfcheck 1-production selfcheck by "FF" or USCM 2-user selfcheck by pressing "OK" Fixed (always)Panel IDPeaks EEPROM versionSTM EEPROM versionSTM ROMCOR versionAJAX_CE version
nd
time after shipping)
st
time after shipping)
5.6.2.How to exit
Press the [RETURN] button on the remote control.
11
TH-43EX600A/Z
5.7.Hotel mode
5.7.1.Purpose
Restrict a function for hotels.
5.7.2.Access command to the Hotel
mode setup menu
In order to display theHotel mode setup menu, pleaseenter the followingcommand (within 2 seconds).[TV]: Vol.[Down] + [REMOTE] : AV(3 times)
Then, the Hotel modesetupmenu is displayed.
5.7.3.To exit the Hotel mode setup menu
Switch off thepower with the[POWER] button onthe main unitor the [POWER] button on the remote control.
5.7.4.Explain the Hotel mode setup menu
ItemFunction
Hotel ModeSelect hotel mode On/Off
Initial INPUTSelect input signal modes.
Set the input, when each time power is switchedon.Selection :Off, Analogue TV, Digital TV, AV, HDMI1, HDMI2, HDMI3
•Off: give priority to a last memory.
Initial POSSelect programme number.
Selection : Off/0 to 99
•Off: give priority to a last memory
Initial VOL LevelAdjust the volume when each time power is
switched on.Selection/Range :Off/0 to 100
•Off: give priority to a last memoryMaximum VOL Level
Button LockSelect local key conditions.
Remote LockSelect remote control key conditions.
Private InformationSelect private information for VIERA Cast is Keep
Adjust maximum volume.Range : 0 to 100
Selection : Off/SETUP/MENU
•Off: altogether valid
•SETUP: only F-key is invalid
(Tuning guide (menu) can not be selected.)
•MENU: only F-key is invalid
(only Volume/Mute can be selected.)
Selection : Off/SETUP/MENU
•Off: altogether valid
•SETUP: only Setup menu is invalid
•MENU: Picture/Sound/Setup menu are invalid
orReset if Hotel mode is set to [On] when TVpower on.Selection :Keep/Reset
•Keep: private information for VIERA Cast is
keep
•Reset: private information for VIERA Cast is
reset
12
TH-43EX600A/Z
5.8.Data Copy by USB Memory
Note:
SD card can not be used for Data Copy.
5.8.1.Purpose
(a) Board replacement (Copy the data when exchanging A-board):
When exchanging A-board, the data in original A-board can be copied to USB Memory and then copy to new A-board.
(b) Hotel (Copy the data when installing a number of unitsin hotelor anyfacility):
When installing a number of units in hotel or any facility, the data in master TV can be copied to USB Memory and then copy toother TVs.
5.8.2.Preparation
Make pwdfile as startup file for (a) or (b) in a empty USB Memory.
1.Insert a empty USB Memory to your PC.
2.Right-click a blank area in a USB Memory window, point to New, and then click text document. A new file is created by default(New Text Document.txt).
3.Right-click the new text document that you just created and select rename, and then change the name andextension of the file to thefollowing file name for (a) or (b) andpress ENTER.
File name:
(a) For Board replacement : boardreplace.pwd(b) For Hotel : hotel.pwd
Note:
Please make only one file toprevent theoperationerror.
No any other file should not be inUSB Memory.
13
TH-43EX600A/Z
5.8.3.Data copy from TV set to USB Memory
1. Turn on the TV set.
2. Insert USB Memory with a startup file (pwd file) to USB terminal.
On-screen Display will be appeared according to the startup file automatically.
3. Input a following password for (a) or (b) by using remote control.
(a) For Board replacement : 2770
(b) For Hotel : 4850
Data will be copied from TV set toUSB Memory.It takes around 2 to 6 minutes maximum for copying.
4.After the completion of copyingto USB Memory, remove USB Memory from TVset.
5.Turn off the TV set.
Note:
Following new folder will be createdin USB Memory for datafrom TV set.
(a) For Board replacement : user_setup(b) For Hotel: hotel
14
5.8.4.Data copy from USB Memory to TV set
1. Turn on the TV set.
2. Insert USB Memory with Data to USB terminal.
On-screen Display will be appeared according to the Data folder automatically.
3. Input a following password for (a) or (b) by using remote control.
(a) For Board replacement : 2771
(b) For Hotel : 4851
Data willbe copied from USB Memory to TV set.
4.After the completion of copying to USB Memory, removeUSB Memory from TV set.
(a) For Board replacement : Data willbedeleted after copying (Limited one copy).(b) For Hotel : Data will not be deleted and canbeused for other TVs.
5.Turn off theTVset.
Note:
1.Depending onthe failure of boards, function ofData copy for boardreplacement does not work.
2.This function can be effective among thesamemodel numbers.
TH-43EX600A/Z
15
TH-43EX600A/Z
6Troubleshooting Guide
Use the self-check function to test the unit.
1. Checking the IIC bus lines
2. Power LED Blinking timing
6.1.Check of the IIC bus lines
6.1.1.How to access
6.1.1.1.Self-check indication only:
Produce TV reception screen, and while pressing[VOLUME ( - )] button on the main unit, press [BLUE] button on the remote control for more than 3 seconds.
6.1.1.2.Self-check indication and forced to factory shipment setting:
Produce TV reception screen, and while pressing[VOLUME ( - )] button on the main unit, press [MENU] button on the remote control for more than 3 seconds.
Disconnect theAC cord from wall outlet or press the [POWER] buttonon the main unit for 3seconds toturn off and thenturn on
automatically.
6.2.Power LED Blinking timing chart
1.SubjectInformation of LED Flashing timing chart.
2.ContentsWhen an abnormality has occurredtheunit, the protectioncircuit operates and reset tothe stand by mode. At this time, the defective block canbe identified by the number of blinks of the Power LED on the front panel of the unit.
Blinking TimesContentsCheck point
1BL SOSLCD PANEL
7SUB 3.3V / 1.0VP-Board
9SOUND SOSA-Board
10FRC/NVT SOSA-Board13EMERGENCY SOSA-Board
P-Board
A-Board
Speaker
6.3.LCD Panel test mode
Purpose:
To find the possible failure point where in LCD Panel or Printed Circuit Board when the abnormal picture is displayed.
How to Enter:
Whilepressing [VOLUME ( - )] buttonof the main unit, press [YELLOW] button of theremote control three times within 2 seconds.
How to Exit:
Switch off thepower with the [POWER] button on the main unit or the [POWER] button on the remote control.
How to confirm:
If the abnormal picture is displayed, gointoLCD Panel test mode to display the several test patterns.Andthen, judge by the followingmethod.Still abnormal picture is displayed: The cause must bein LCD Panel.Normal picture is displayed: The cause must be in A board.
Remarks:
The test pattern is created by the circuit in LCD Panel.In LCD Panel test mode, this test patternisdisplayed unaffected by signal processing for RForinput signal.If the normalpicture is displayed, LCD Panelmust be okay andthe cause of failure must be inA board.
17
TH-43EX600A/Z
7Disassembly and Assembly Instructions
7.1.VESA & Barrier Ass’y
1. Fix barrier.
2. Install vesa metal.
NoDescriptionQtyUOMRemarks
01BARRIER1PC
02VESA_METAL4PC
03ASSY 49 IN-HOUSE PANEL1PC
18
7.2.VESA & Bottom Metal Ass’y
1. Install Bottom Bracket to Bottom Metal accordingly.
2. Install both onto base metal.
TH-43EX600A/Z
NoDescriptionQtyUOMRemarks
01BOTTOM METAL R 2PC
02 BOTTOM COVER R2PCB
03 BOTTOM METAL L2PC
04 BOTTOM COVER L2PCA
19
TH-43EX600A/Z
7.3.WIFI & LED Panel Ass’y
1. Install all brackets & modules.
2. Assemble led panel ass’y and install to cabinet.
NoDescriptionQtyUOMRemarks
01WIFI_BRACKET1PC
02 WIFI DONGLE1PC
03 LED PANEL CASE1PC
04 LED PANEL1PC
05 K-BOARD1PC*Refer to chassis part list
20
7.4.Speaker Ass’y
1. Fix sp bracket.
2. Install sp unit.
TH-43EX600A/Z
NoDescriptionQtyUOMRemarks
01SPEAKER UNIT2PC
21
TH-43EX600A/Z
7.5.PCB & AV Bracket Ass’y
1. Fix A, P -board and key button bracket.
2. Install av brackets.
NoDescriptionQtyUOMRemarks
01A-BOARD1PC*Refer to chassis part list
02P-BOARD1PC*Refer to chassis part list
03KEY_BUTTON_BRACKET1PC
04SIDE_AV_BRACKET1PC
05BOTTOM_AV_BRACKET1PC
22
7.6.Screw Fixing
1. Fix screws with torque given.
TH-43EX600A/Z
NoDescriptionQtyUOMRemarks
01SCREW (A6/ MTL4/ BKT8/ P5/ VESA4/ WIFI1)26PC6±1kgf. cm
23
TH-43EX600A/Z
7.7.Back Cover Ass’y 2
1. Install backcover and fix with screws.
NoDescriptionQtyUOMRemarks
01SCREW (BC3/ VESA4)6PC6±1 kgf.cm
02SCREW (BC11/AV3/CRTL1/SP4)13PC6±1 kgf.cm
24
7.8.Label
1. Stick labels and sticker follow accordingly (rub evenly at least twice).
TH-43EX600A/Z
NoDescriptionQtyUOMRemarks
01MODEL_NAME_PLATE1PC
02SIDE AV SHEET1PC
03 SIDE_BUTTON_LABEL1PC
04 REAR AV SHEET1PC
25
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