Page 1
Operating Instructions
Home Communication System
Cordless Video Camera Station
Model No.
KX-THA16
This unit is an accessory unit for use with the KX-TH102 base unit. You
must register this unit with your base unit before it can be used.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or
Puerto Rico.
Page 2
Table of Contents
Introduction
Feature highlights. . . . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . . 5
Expanding your phone system . . . . . . . . 6
For best performance . . . . . . . . . . . . . . . 9
Preparation
Setting up the unit . . . . . . . . . . . . . . . . 10
Battery charge . . . . . . . . . . . . . . . . . . . 11
Battery replacement . . . . . . . . . . . . . . . 12
Headset (Optional) . . . . . . . . . . . . . . . . 12
Controls . . . . . . . . . . . . . . . . . . . . . . . . 13
Display . . . . . . . . . . . . . . . . . . . . . . . . . 15
Symbols used in these operating
instructions . . . . . . . . . . . . . . . . . . . . . . 16
Registering the unit . . . . . . . . . . . . . . . 17
Setting the unit before use . . . . . . . . . . 17
C Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 18
Answering calls . . . . . . . . . . . . . . . . . . 19
Useful features during a call. . . . . . . . . 19
q Phonebook
Phonebook . . . . . . . . . . . . . . . . . . . . . . 21
G Caller ID Service
Using Caller ID service. . . . . . . . . . . . . 25
Caller list. . . . . . . . . . . . . . . . . . . . . . . . 26
u Video Phone
Video phone feature . . . . . . . . . . . . . . . 28
Video phone settings . . . . . . . . . . . . . . 31
Intercom
Intercom feature . . . . . . . . . . . . . . . . . . 32
Transferring a call. . . . . . . . . . . . . . . . . 32
Conference calls. . . . . . . . . . . . . . . . . . 33
Call share . . . . . . . . . . . . . . . . . . . . . . . 34
Programmable Settings
Ringer settings . . . . . . . . . . . . . . . . . . . 42
Display settings . . . . . . . . . . . . . . . . . . 44
Slide show . . . . . . . . . . . . . . . . . . . . . . 45
Other settings . . . . . . . . . . . . . . . . . . . . 47
i Answering System
Answering system feature . . . . . . . . . . 51
Listening to messages . . . . . . . . . . . . . 51
Using a Cellular Phone with
this Unit
Configuring a cellular phone . . . . . . . . . 53
Making/answering calls using a cellular
line . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Printing
Print settings. . . . . . . . . . . . . . . . . . . . . 57
Printing images. . . . . . . . . . . . . . . . . . . 59
Useful Information
Connecting the USB cable to the unit. . 60
Error messages/icons. . . . . . . . . . . . . . 61
Troubleshooting . . . . . . . . . . . . . . . . . . 65
FCC and other information . . . . . . . . . . 71
Specifications . . . . . . . . . . . . . . . . . . . . 73
Customer services . . . . . . . . . . . . . . . . 74
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 75
Direct command chart/programming
index . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 80
H Monitoring
Monitoring feature . . . . . . . . . . . . . . . . 35
Audio monitor . . . . . . . . . . . . . . . . . . . . 35
Video monitor . . . . . . . . . . . . . . . . . . . . 36
v Built-in camera
Taking a picture . . . . . . . . . . . . . . . . . . 40
Picture gallery. . . . . . . . . . . . . . . . . . . . 41
2 For assistance, please visit http://www.panasonic.com/phonehelp
Page 3
Introduction
Feature highlights
Thank you for purchasing the Panasonic Home Communication System
Cordless Video Camera Station.
Important:
L For information about the handsets, cordless camera, and other compatible Panasonic
units, see page 6.
Telephone and monitoring features
N 2 line telephone
While one line is in use, you can make or answer a call using the other line.
N Video phone
This unit allows you and the person you are talking to to see each other in real time
during a call, if you have ITU-T H.324 compatible video phone (page 28).
N Audio monitor (between this unit and base unit/handset)
You can listen to the audio in the room where the handset or base unit is located (page
35).
N Video monitor (between this unit and cordless camera/handset)
This unit allows you to monitor the room where the cordless camera or the handset is
located (page 36).
N Built-in camera
You can use the unit’s built-in camera to take pictures (page 40). These pictures can be
used for the phonebook, as wallpaper, and as privacy images for this unit.
N Slide show
This feature allows you to view pictures as a slide show while the unit is in standby
mode. You can even select your own background music (page 45).
N Customize ring
You can connect an audio device to the unit using the audio cable included with your
base unit and record songs to be used as the ringer tone (page 43).
N Changing the device name
You can customize the name for the unit (page 48).
N Cellular connection
This feature allows you to make or answer cellular calls using this unit, the handset, or
the base unit, if your cellular phone is Bluetooth® wireless technology compatible to the
home communication system (page 53).
For more information for this feature, please visit our website (page 6).
For assistance, please visit http://www.panasonic.com/phonehelp 3
Page 4
Introduction
MULTI TALK V software
The CD-ROM included with your base unit contains the MULTI TALK V Utility suite. The
suite consists of the following utilities. Refer to the “Installation Guide for MULTI TALK V
Software” included with your base unit for installation details.
N MULTI TALK V USB Utility
Allows you to use your computer to:
– Add, edit, erase, and copy phonebook entries
– Send images and melodies stored in your computer to your phone
– Change phone settings
– Connect to the Internet or to another computer using a MULTI TALK V phone
N MULTI TALK V Printing Utility
Allows you to use your computer to register this unit in order to print images from the unit
to your computer’s printer.
4 For assistance, please visit http://www.panasonic.com/phonehelp
Page 5
Accessory information
Introduction
A AC adaptor for cordless video camera
station
(Order No. PQLV203Z)
A Battery cover
(Order No. PQYNTHA16R)
A Battery
(Order No. HHR-P515)
A USB cable
(Order No. PQJA10166Z)
Other additional/replacement accessories
Accessory item Order number
Rechargeable nickel metal hydride
(Ni-MH) battery
Corded headset KX-TCA86, KX-TCA88HA
HHR-P515
Note:
L You can expand your phone system by registering additional compatible Panasonic
units (page 6).
Sales and support information
L To order these accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
For assistance, please visit http://www.panasonic.com/phonehelp 5
Page 6
Introduction
Expanding your phone system
You can expand the phone system by registering the following units to a single base unit:
max. 18
Handsets: max. 8 Other devices: max. 10
Cordless handset
KX-THA11
(Monochrome display
type)
Cordless camera
KX-THA13: max. 2
(For monitoring)
Cordless video camera
handset
KX-THA12
(Color display type)
Cordless video camera
station
KX-THA16
(Large color display
type)
Cordless video camera
handset with A/V
output
KX-THA17
(Color display type with
audio/video output
jack)
Note:
L Headset and cellular phone must have Bluetooth capability and must be compatible to
the home communication system. For more details and the list of compatible cellular
phones, please visit: www.panasonic.com/MultiTalkV
USB adaptor
KX-THA14
(For data link)
Other
Bluetooth
compatible
devices
(Optional)
Headset
Cellular
phone:
max. 5
6 For assistance, please visit http://www.panasonic.com/phonehelp
Page 7
Various features using the optional units
Video phone
AB
Your home
Video monitor
Introduction
This feature allows you and the
person you are talking to to see
each other in real time for an
outside call using the handsets.
If you have additional units (A,
B), you can also make a video
call during an intercom call.
A KX-THA12/KX-THA17
B KX-THA16
This feature allows you to
monitor the room where the
cordless camera (A) is located
from the units (B, C).
You can also monitor the room
between the units (B, C).
A KX-THA13
B KX-THA12/KX-THA17
C KX-THA16
Cellular connection (Bluetooth compatible)
Your cellular phone
BAC
For assistance, please visit http://www.panasonic.com/phonehelp 7
CA B
This feature allows you to make
or answer cellular calls using
your unit (A, B, C, and the base
unit), if you have Bluetooth
compatible cellular phones.
A KX-THA11
B KX-THA12/KX-THA17
C KX-THA16
Page 8
Introduction
Data link feature
AB C D
Video phone using TV
This feature allows you to access
the Internet or another computer
by connecting the units (A, B,
C, and the base unit) with the
USB cable or a USB adaptor (D)
to your computer.
A KX-THA11
B KX-THA12/KX-THA17
C KX-THA16
D KX-THA14
This feature allows you to use
your TV to see the other person
during a video call.
A KX-THA17
TV
A
Your home
8 For assistance, please visit http://www.panasonic.com/phonehelp
Page 9
For best performance
Location/Noise
This unit communicates using radio
waves.
For maximum distance and noise-free
operation, we recommend the following:
L Placing the product away from electrical
appliances.
L If you use the unit near other electrical
appliances (microwave, wireless LAN
appliance, etc.), noise may be heard.
Move away from those appliances and
closer to the base unit.
L If you use the unit near another cordless
phone’s base unit, noise may be heard.
Move away from the other cordless
phone’s base unit and closer to your
base unit.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for
a long period of time, unplug the product
from the power outlet.
L The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C (41 °F) or greater than 40 °C
(104 °F), except when charging (page
11). Damp basements should also be
avoided.
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
For assistance, please visit http://www.panasonic.com/phonehelp 9
Introduction
such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
L Operating near 2.4 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
Conditions for using the unit’s
built-in camera
L The unit’s built-in camera is intended for
indoor use only. Prolonged exposure to
direct sunlight or halogen light may
damage CMOS sensor.
L Use the unit’s built-in camera in a bright
place such as under daylight or a well-lit
room.
L Do not use the unit’s built-in camera in
the following places:
– near incandescent lamps.
– near any electrical appliance that
emits a strong radio signal.
– where the subject of the picture is
against a light source or in front of a
mirror.
L In darker environments other than
daylight or in a well-lit room, the
smoothness of motion decreases in
order to keep the appropriate brightness
and sharpness of images. In such
environments, the smoothness of
motion may not increase/decrease
much even if you change the display
sharpness settings (page 29, 38).
L When using the unit’s built-in camera,
please take into consideration the rights
of others with regard to privacy.
Page 10
Preparation
Setting up the unit
Connecting the AC adaptor
L Use only the included Panasonic AC
adaptor PQLV203.
(120 V AC,
60 Hz)
Note:
L The AC adaptor must remain connected
at all times. (It is normal for the adaptor
to feel warm during use.)
L The AC adaptor should be connected to
a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
Battery installation
1 Insert the battery as shown. Insert the
S and T end of the battery first.
2 Close the cover in the direction of the
arrows.
Note:
L After charging the battery, you can use
the battery to power the unit, allowing
you to use the unit in a location where
there is no power outlet.
We recommend keeping the AC
adaptor connected for normal usage.
10 For assistance, please visit http://www.panasonic.com/phonehelp
Page 11
Preparation
Battery charge
To fully charge the battery, charge it for 9
hours.
The battery charges when the AC adaptor
is connected and when the unit is not in
use.
L While charging, i and the battery
strength icon are alternately shown on
the display.
Important:
L Charge the battery:
– in temperatures from 10 °C (50 °F) to
30 °C (86 °F).
– within range of the base unit.
Note:
L The battery does not charge during a
slide show (page 45).
Battery strength
Battery icon Battery strength
1 Fully charged or high
2 Medium
3 Low
Flashing: needs to be
recharged.
4 Discharged
Panasonic battery performance
Operation Operating time
While in use
(talking)
While not in use
(standby)
While using the
clarity booster
feature (page 20)
Note:
L Battery operating time may be
shortened over time depending on
usage conditions and ambient
temperature.
L Battery power is consumed whenever
the unit is not connected to a power
outlet even when the unit is not in use.
The longer you leave the unit not
connected to a power outlet, the shorter
you can actually talk using the unit.
Voice call: Up to 2.5
hours
Video call: Up to 1.5
hours
Up to 9 hours
Up to 2.0 hours
Note:
L When the battery needs to be charged,
the unit beeps intermittently while it is in
use.
For assistance, please visit http://www.panasonic.com/phonehelp 11
Page 12
Preparation
Battery replacement
Important:
L Use only the rechargeable Panasonic
battery noted on page 5.
1 Press the notch of the cover firmly (A),
and slide it in the direction of the arrow
(B).
A
B
2 Replace the old battery with a new one.
Close the cover.
Attention:
Headset (Optional)
Connecting the corded headset
Plug in the headset plug into the headset
jack downward or upward. Do not insert
the plug sideways over the edge of the unit
because the plug will not fit in completely.
Please use only a Panasonic headset
(page 5).
OR
L Headset shown is KX-TCA86.
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY (1-800822-8837) for information on how to
recycle this battery.
12 For assistance, please visit http://www.panasonic.com/phonehelp
Page 13
Controls
Preparation
BACD
E
F
G
H
I
J
K
L
A Quick dial keys (M1, M2)
B Camera lens
C {VIDEO}
D {s} (SP-PHONE)
E Display
F Speaker
G MIC (Microphone)
H USB port
I Headset jack/Audio jack
R
MNO P Q D
J {RESET}
K Soft keys (F1, F2, F3, F4, F5, F6)
L {*} (TONE)
M {MUTE} {CLEAR}
N {HOLD} {INTERCOM}
O {FLASH} {CALL WAIT}
P {PAUSE} {REDIAL}
Q {OFF}
R Navigator key
For assistance, please visit http://www.panasonic.com/phonehelp 13
Page 14
Preparation
Adjusting the camera lens angle
Aim the camera lens by rotating the lens forward or backward.
14 For assistance, please visit http://www.panasonic.com/phonehelp
Page 15
Preparation
Display
Display items
Displayed
item
i Battery is charging.
1 – Battery strength
k
l
Example: This unit’s extension
VE
L1.L2
L1, L2
Q When customizing the
Meaning
indicator for the unit
(located in the upper
right of the display)
– This icon is also
displayed in the lower
right representing a
connected cellular
phone’s battery
strength. It may not be
displayed depending on
the cellular phone’s
capability.
The line is in use.
Flashing:
– the call is put on hold on
that line.
– the answering system is
answering a call on that
line.
Flashing rapidly:
a call is being received on
that line.
number
Voice enhancer is on.
Call privacy mode is on.
Ringer for both line 1 and
line 2 on the unit is off.
Line 1 or line 2 ringer on
the unit is off.
unit: indicates the current
setting.
Displayed
item
MUTE
HOLD
z The cordless camera
CELL
(displayed
in the
upper right)
PC
Meaning
Mute is on during a video
call.
A call is put on hold during
a video call.
You are sending a still
image to the other party
during a video call.
You are receiving a still
image during a video call.
Monitor access is on.
detects motion and/or
sound, or its {Call button}
is pressed.
You are talking with the
other party when
monitoring.
The cellular line is in use.
Flashing: a cellular call is
put on hold.
Flashing rapidly: a cellular
call is being received.
You are using a cellular
line. The number of bars
indicates the signal
strength of the cellular line.
Depending on a
connected cellular phone’s
capability, these bars may
not be displayed.
Computer is connected.
The unit is connecting to
your base unit for printing.
The unit is connecting to
your computer for printing.
The unit is sending printing
data.
The unit has finished
sending printing data.
For assistance, please visit http://www.panasonic.com/phonehelp 15
Page 16
Preparation
Soft keys
The unit features 6 soft keys. By pressing a
soft key, you can select the function
displayed directly above it.
SLIDE
SHOW ON
LINE1 LINE2
CAMERA
VIEWER
MONITOR
MENU
Menu icons
When in standby mode, pressing {MENU}
(F6) reveals the main menu. From here
you can access various features and
settings.
Note:
L The menu icons shown in these
operating instructions vary slightly from
the actual icons shown on the display.
Menu icon Menu/feature
q
G
i
s
E
t
u
x
Phonebook
Caller list
Message playback
Ringer settings
Slide-show
Display settings
Video phone settings
Other items
Symbols used in these operating instructions
Symbols used for operations
Symbol Meaning
q, G,
i, s,
E, t,
u, x
Example:
“Ringer
volume”
i Proceed to the next
Example:
{MENU}
{^}, {V} Press the navigator key up
{<}, {>} Press the navigator key left
The symbols to the left
represent the menu icons.
Example: q
Press the navigator key up,
down, left, or right to select
that menu icon shown on
the display.
Press the navigator key up
or down to select the words
in quotations shown on the
display.
operation.
The words in the brackets
show button names.
or down to scroll through
the displayed items.
or right to select the
desired items.
16 For assistance, please visit http://www.panasonic.com/phonehelp
Page 17
Preparation
Registering the unit
Registering the unit
Register the unit to your base unit. The unit
will be assigned an extension number by
your base unit.
Important:
L Before registering this or any other
compatible Panasonic units to your base
unit, we recommend you change your
base unit’s PIN so that other Bluetooth
devices in the area are not accidentally
registered at the same time. For more
information, see the operating
instructions included with your base unit.
1 Base unit:
Press and hold {INTERCOM} until it
starts flashing and a beep sounds.
L After {INTERCOM} starts flashing,
the rest of the procedure must be
completed within 2 minutes.
2 Cordless video camera station (KX-
THA16):
Press {OK} (F3), then wait until the unit
beeps.
L If you have changed the base unit’s
PIN, enter it and press {OK}, then
wait until the unit beeps.
Deregistering the unit
The unit can cancel its own registration.
1 {MENU} (F6) i x i {SELECT}
2 “Registration” i {SELECT}
3 “Deregistration” i {SELECT}
4 {3}{3}{5} i {OK}
Setting the unit before use
Display language
1 {MENU} (F6) i x i {SELECT}
2 “Change language” i {SELECT}
3 Select the desired setting. (Default:
“English”)
4 Press the soft key (F6) to save. i
{OFF}
Note:
L If you select a language you cannot
read, press the soft key (F6),
{#}{1}{1}{0}{1}, and {SAVE} to
change the display language to English.
Note:
L If for some reason the unit is not
registered to a base unit, use the
following procedure to register it to the
base unit.
{MENU} (F6) i x i {SELECT}
i “Registration” i {SELECT}
i “Registration” i {SELECT}
i Repeat step 1. i {OK}
If you have already canceled the unit’s
registration at the previous base unit,
follow steps 1 and 2.
For assistance, please visit http://www.panasonic.com/phonehelp 17
Page 18
C
Making/Answering Calls
Making calls
1 Dial the phone number.
L To correct a digit, press {CLEAR}.
2 {s}
L An available line is automatically
selected and the line number is
displayed.
3 When the other party answers, speak
into the MIC.
L Speak alternately with the other party.
4 When you finish talking, press {OFF} or
{s}.
Note:
L You can also select a line by pressing
{LINE1} or {LINE2} in step 2.
L To change the line selection, see page
48.
L Use the speakerphone in a quiet
environment.
Making a call using the redial list
The last 10 phone numbers dialed are
stored in the redial list.
1 {REDIAL}
2 Press {^} or {V} to select the desired
number.
L To erase the displayed number, press
{CLEAR}.
3 {s}
PAUSE button (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
1 {9} i {PAUSE} i Dial the phone
number.
2 {s}
Note:
L A 3.5 second pause is inserted each
time {PAU SE} is pressed. Press
repeatedly to insert longer pauses.
Adjusting the speaker volume
Press {^} or {V} while talking.
18 For assistance, please visit http://www.panasonic.com/phonehelp
Page 19
C
Making/Answering Calls
Answering calls
1 {s}
L The called line is automatically
selected.
L You can also answer the call by
pressing any button except the
navigator key or {OFF}. (Any key
talk feature)
2 Speak into the MIC.
3 When you finish talking, press {OFF} or
{s}.
Note:
L You can also answer the call by pressing
{LINE1} or {LINE2} in step 1.
L To change the line selection, see page
48.
Temporary ringer off
While the unit is ringing for an outside call,
you can turn the ringer off temporarily by
pressing {OFF}.
Useful features during a call
HOLD button
This feature allows you to put an outside
call on hold.
Press {HOLD} 2 times during an outside
call.
L To release the hold, press {LINE1} or
{LINE2} that is flashing on the unit.
Note:
L If a call is kept on hold for more than 6
minutes, an alarm tone starts to sound.
After 4 additional minutes on hold, the
call is disconnected.
MUTE button
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
To mute your voice, press {MUTE}.
L To return to the conversation, press
{MUTE} or {s}.
FLASH button
Pressing {FLASH} allows you to use
special features of your host PBX such as
transferring an extension call, or accessing
optional telephone services such as Call
Waiting.
Note:
L To change the flash time, see page 49.
For Call Waiting service users
To use Call Waiting, you must subscribe to
your telephone company’s Call Waiting
service.
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone. Please
contact your telephone company for
For assistance, please visit http://www.panasonic.com/phonehelp 19
Page 20
C
Making/Answering Calls
details and availability of this service in
your area.
Press {CALL WAIT} to answer the 2nd
call.
L To switch between calls, press {CALL
WAIT}.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering access
numbers which require tone dialing.
Clarity booster
This feature can improve sound clarity
when the unit is used in an area where
there may be interference. During an
outside call, this feature is turned on
automatically when necessary. You can
also turn this feature on or off manually.
1 Press {MENU} during an outside call.
2 To turn this feature on, select “Booster
on”.
To turn this feature off, select “Booster
off”.
3 {SELECT}
Note:
L While this feature is turned on;
– the battery operating time is
shortened (page 11).
– the maximum number of extensions
that can be used at a time may
decrease.
Voice enhancer
This feature clarifies the voice of the
person you are talking to, reproducing a
more natural-sounding voice that is easier
to hear and understand (page 48).
1 Press {MENU} during an outside call.
2 To turn this feature on, select “Voice
enhancer”.
To turn this feature off, select “V.E.
off”.
3 {SELECT}
Note:
L Depending on the condition and quality
of your telephone line, this feature may
emphasize existing line noise. If it
becomes difficult to hear, turn this
feature off.
Using the other line during a call
When a call is being received on the other
line during a conversation, the interrupt
tones sound (page 44). k or l on the
unit flashes rapidly. You can answer the
2nd call while holding the 1st call.
You can also make a call without ending
the 1st call.
Example: If you are using line 1
1 Press {HOLD} 2 times to put the 1st
call (line 1) on hold.
2 Press {LINE2} to make or answer a
2nd call.
L To hold the 2nd call, press {HOLD} 2
times.
3 To return to the 1st call (line 1), press
{LINE1}.
Note:
L If you subscribe to Caller ID, the 2nd
caller’s information is displayed when a
call is being received on the other line
(page 25).
20 For assistance, please visit http://www.panasonic.com/phonehelp
Page 21
Phonebook
q
Phonebook
10 Select the desired item.
Sample
pictures
My
pictures
Off Turns the picture ID
Images stored in the
unit at the time of
purchase.
Images you stored in
the unit (page 41).
off. Press {OK}, then
skip to step 13.
You can add 50 items to the phonebook
and search for phonebook items by name.
Each item can be assigned a name, phone
number, ringer ID, and picture ID. Ringer
ID and picture ID features (page 26) are
available for Caller ID subscribers.
Important:
L You can also create and edit phonebook
items using your computer and send
them to the unit. Refer to the help
section of the MULTI TALK V USB Utility
application for more information.
Adding items to the phonebook
1 {MENU} (F6) i q i {SELECT}
2 {ADD NEW}
3 “Name” i {SELECT}
4 Enter the name (max. 16 characters;
page 22). i {OK}
5 “Phone no.” i {SELECT}
6 Enter the phone number (max. 32
digits). i {OK}
7 “Set Ringer ID” i {SELECT}
8 Select the desired ringer ID (page 26).
i {OK}
11 {SELECT}
12 Select the desired picture ID (page
26). i {OK}
13 {SAVE}
LTo add other items, repeat from step
3.
14 {OFF}
Note:
L To assign a song as ringer ID, you can
record it from an audio device (page 43)
or copy it from your computer (refer to
the help section of the MULTI TALK V
USB Utility application).
L If you select “No Ringer ID” (default),
the unit uses the ringer tone you
selected on page 42 when a call is
received from that caller.
L You can use images in “My pictures”
as picture IDs. Any of the following can
be used:
– pictures taken with the unit’s built-in
camera (page 40).
– pictures taken during a video call
(page 30).
– pictures copied to the unit from your
computer (refer to the help section of
the MULTI TALK V USB Utility
application).
9 “Set Picture ID” i {SELECT}
For assistance, please visit http://www.panasonic.com/phonehelp 21
Page 22
q
Phonebook
Character table for entering names
Key Character
{1} &’ (),–./1
{2} abcABC2
{3} def DEF3
{4} ghi GHI 4
{5} jklJKL5
{6} mn o MNO6
{7} pqr s PQRS7
{8} tuvTUV8
{9} wxyzWXYZ9
{0} 0Space
{*} ;
{#} #
Note:
L To enter another character that is
located on the same dial key, first press
{>} to move the cursor to the next
space.
Editing/correcting a mistake
Press {<} or {>} to move the cursor to the
character or number you want to erase,
then press {CLEAR}. Enter the
appropriate character or number.
Note:
L Press and hold {CLEAR} to erase all
characters or numbers.
Finding and calling a
phonebook item
Phonebook items can be searched for
alphabetically by scrolling through the
phonebook items or by initial.
Once you have found the desired item,
press {s} to dial the phone number.
L You can also make a call by pressing
{CALL}, then pressing {LINE1} or
{LINE2}.
Searching for a name alphabetically by
scrolling through all items
1 {MENU} (F6) i q i {SELECT}
2 Press {^} or {V} to select the desired
item.
L To display further information for the
selected item, press {DETAIL}. To
return to the list, press {LIST}.
Note:
L To go to the next page, press {>}. To go
to the previous page, press {<}.
Searching for a name by initial
1 {MENU} (F6) i q i {SELECT}
2 Press the dialing button ({0} to {9},
{#}, or {*}) that corresponds to the
first letter you are searching for.
Example: “LISA”
Press {5} repeatedly to display the first
phonebook entry starting with the initial
“L” and go to step 3.
L If there is no item corresponding to
the letter you selected, the next item
is displayed.
3 Press {V} to select the desired item.
22 For assistance, please visit http://www.panasonic.com/phonehelp
Page 23
q
Phonebook
Editing items in the phonebook
1 Find the desired item (page 22). i
{EDIT}
2 Select the information you want to edit.
i {SELECT}
3 To change the name and/or phone
number
Edit the name and/or phone number.
i {OK}
To change the ringer ID
Select the desired ringer ID. i {OK}
To change the picture ID
Select the desired item. i {SELECT}
i Select the desired picture ID. i
{OK}
To turn the picture ID off
“Off” i {OK}
4 {SAVE} i {OFF}
Erasing items in the phonebook
1 Find the desired item (page 22).
Making a call using a quick dial key
1 {M1} or {M2}
2 {s}
L You can also make a call by pressing
{LINE1} or {LINE2}.
Erasing a quick dial assignment
1 {M1} or {M2}
2 {CLEAR} i {YES}
3 {OFF}
Note:
L The corresponding phonebook item is
not erased.
2 {CLEAR} i {YES} i {OFF}
Quick dial
{M1} and {M2} can each be used as a
quick dial key, allowing you to dial a
number from the phonebook by simply
pressing {M1} or {M2}.
Assigning an item in the phonebook to
a quick dial key
1 {M1} or {M2} i {EDIT}
2 Press {^} or {V} to select the desired
item.
3 {SAVE} i {OFF}
For assistance, please visit http://www.panasonic.com/phonehelp 23
Page 24
q
Phonebook
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used,
for example, to dial a calling card access
number or bank account PIN that you have
stored in the phonebook, without having to
dial manually.
1 During an outside call, press {MENU}.
2 “Phonebook” i {SELECT}
3 Find the desired item (page 22). i
{CALL}
Note:
L When storing a calling card access
number and your PIN in the phonebook
as one phonebook item, press {PAUSE}
to add pauses after the number and PIN
as necessary (page 18).
L If you have rotary or pulse service, you
need to press {*} before pressing
{MENU} in step 1 to change the dialing
mode temporarily to tone.
L The melodies and songs for ringer ID
are not copied to the base unit.
Copying an item
1 {MENU} (F6) i q i {SELECT}
2 {COPY}
3 “Copy 1 item” i {SELECT}
4 Select the destination unit. i
{SELECT}
5 Find the desired item (page 22). i
{SEND}
6 Press {OFF} after “Complete” is
displayed.
Copying all items
1 {MENU} (F6) i q i {SELECT}
2 {COPY}
3 “Copy all items” i {SELECT}
4 Select the destination unit. i {SEND}
Copying phonebook items
You can copy one or all of the phonebook
items from this unit to the phonebook of
the base unit or a compatible Panasonic
unit (KX-THA11/KX-THA12/KX-THA16/
KX-THA17).
Important:
L The picture ID setting for phonebook
items is not copied.
L In order to correctly copy a ringer ID as a
phonebook item, the same melodies
must be stored in identical order in the
memories of both units involved. If the
melody order in memory is different in
the copy destination unit from the
sending unit, the ringer ID will not be
copied properly. (This is not necessary if
the ringer ID is set to use a preset
melody.)
24 For assistance, please visit http://www.panasonic.com/phonehelp
5 Press {OFF} after “Complete” is
displayed.
Page 25
G
Caller ID Service
Using Caller ID service
Ann
555-321-5555
This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to
your telephone company’s Caller ID
service.
Caller ID features
When an outside call is being received, the
calling party’s name and telephone
number are displayed.
Caller information for the last 50 different
callers is logged in the caller list, allowing
you to return missed calls. Caller
information is stored by the most recent
call to the oldest.
L Generally caller information is displayed
from the 2nd ring.
L If the unit cannot receive caller
information, the following is displayed:
–“Out of area”: The caller dialed
from an area which does not provide
Caller ID service.
–“Private caller”: The caller
requested not to send caller
information.
–“Long distance”: The caller called
you long distance.
L If the unit is connected to a PBX system,
caller information may not be received
properly. Consult your PBX supplier.
Private name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name is displayed
and logged in the caller list.
Call Waiting Caller ID display
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you
hear a Call Waiting tone (page 19).
Note:
L Please contact your telephone company
for details and availability of this service
in your area.
Talking Caller ID
This feature lets you know who is calling
without looking at the display. When a call
comes in, the unit announces the caller’s
name displayed on the unit following every
ring.
To use this feature, you must subscribe to
your telephone company’s Caller ID
service.
L Name pronunciation may vary. This
feature may not pronounce all names
correctly.
L Caller ID supports names of up to 15
letters. If the caller’s name has more
than 15 letters, the name is not
displayed or announced correctly.
L Usually the unit announces the caller’s
name after the 2nd ring.
L When you receive a call while on the
phone, the 2nd caller’s name is not
announced even if you subscribe to both
Caller ID and Call Waiting with Caller ID
services.
L This feature can be turned on or off
(page 48).
For assistance, please visit http://www.panasonic.com/phonehelp 25
Page 26
G
Caller ID Service
Ringer ID
This feature can help you identify who is
calling by using different ringers for
different callers stored in the phonebook
(page 21). You can assign a different
ringer to each phonebook item. When a
call is received from a caller stored in the
phonebook, the ringer is used after Caller
ID information is displayed.
Picture ID
This feature can help you identify who is
calling by using different pictures for
different callers stored in the phonebook
(page 21). You can assign a different
picture to each phonebook item. When a
call is received from a caller stored in the
phonebook, the picture is used after Caller
ID information is displayed.
Note:
L When both lines receive calls at the
same time, picture IDs are not displayed
for either line, even after one line
answers the call individually.
Caller list
Caller information for the last 50 different
callers is logged in the caller list. You can
use this list to return missed calls.
Missed calls
If a call is not answered, the unit treats the
call as a missed call. The number of
missed calls is shown on the display. This
lets you know if you should view the caller
list to see who called while you were out.
Viewing the caller list and
calling back
1 {MENU} (F6) i G i {SELECT}
2 Press {V} to search from the most
recent call, or {^} to search from the
oldest call.
3 {s}
Note:
L If the indicated line is already being used
or you want to select the other line,
select the desired line by pressing
{LINE1} or {LINE2}.
Displayed symbols
L m and n indicate which line the caller
information was received from.
L If the same caller calls more than once, it
is displayed with the number of times the
caller called (“×2” to “×9”). Only the date
and time of the most recent call is
stored.
L A Q is displayed next to items which
have already been viewed or answered.
26 For assistance, please visit http://www.panasonic.com/phonehelp
Page 27
G
Caller ID Service
Editing a caller’s phone number
before calling back
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code “1”.
1 {MENU} (F6) i G i {SELECT}
2 Select the desired item.
3 Press {EDIT} repeatedly until the
phone number is shown in the desired
format.
1 Local phone number
Example:
2 Area code – Local phone number
Example:
3 1 – Area code – Local phone
number
Example:
321-5555
555-321-5555
1-555-321-5555
4 {s}
Caller ID number auto edit feature
Once you call back an edited number, the
unit can automatically edit other incoming
phone numbers each time you receive a
call.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area code, so that you can
call these local numbers using caller
information without dialing the area code.
To activate this feature, you must edit an
item in the caller list, then call that number.
After that, phone numbers from that
caller’s area code are edited automatically.
This feature can be turned on or off (page
48). The default setting is “On”.
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.
Storing caller information into
the phonebook
1 {MENU} (F6) i G i {SELECT}
2 Select the desired item.
L To edit the number, press {EDIT}
repeatedly until the phone number is
shown in the desired format.
3 {SAVE}
4 Continue from step 2, “Editing items in
the phonebook”, page 23.
Erasing caller information
Erasing a selected item
1 {MENU} (F6) i G i {SELECT}
2 Select the desired item.
3 {CLEAR} i {OFF}
Erasing all items
1 {MENU} (F6) i G i {SELECT}
2 {ERASE} i {YES}
3 Press {OFF} after “All erased” is
displayed.
Note:
L Phone numbers from the 4 most recently
edited area codes are automatically
edited.
L If you move to another area, you can
turn this feature off to erase previously
For assistance, please visit http://www.panasonic.com/phonehelp 27
Page 28
u
Video Phone
Video phone feature
The unit can be used to make and answer
video calls, which allow you and the
person you are talking to to see each other
in real time.
Important:
L In order to use this feature on an
intercom call, you must have another
compatible Panasonic unit (KX-THA12/
KX-THA16/KX-THA17).
L During a video call, the call waiting tone
is not heard and you cannot answer the
2nd call on the same line.
L Only 1 person at a time can have a video
call with an outside party.
Note:
L It may take time to connect the video call
between you and the other party. When
the video connection is completed,
“Preparing” disappears from the
display and you can start talking with the
other party.
L For privacy, you can set privacy image
(page 31) in advance. When a video call
starts, the unit sends the privacy image
to the other party instead of your live
video.
L If you subscribe to Call Waiting service,
the call waiting signal may disrupt the
video call. To keep the line quality stable,
you may temporarily disable Call
Waiting service before making a call.
Please consult your service provider for
the code to disable this service.
Compatibility
To have a video call with the other party,
the other party must also have a
compatible Panasonic unit (KX-THA12/
KX-THA16/KX-THA17) with the base unit
(KX-TH102) or ITU-T H.324 compatible
device. To maximize the performance
capabilities, we highly recommend that
both you and the other party have a
compatible Panasonic unit (KX-THA12/
KX-THA16/KX-THA17) to have a video
call.
L Depending on the compatibility of the
other party’s video phone, both video
and voice call may be disconnected
even if you press {VIDEO OFF} or
{VIDEO} to switch to a voice call.
Connection quality
The quality of video calls depends on the
quality of the connection between your
phone and the other party’s phone. If
connection quality degrades during a
video call and k or l turns red, the
unit may change the call to a voice call
automatically and the video connection
may end.
Making a video call
1 During a call, press {VIDEO ON} or
{VIDEO} to start the video call.
L Aim the camera lens toward yourself
by rotating the lens.
L Your unit displays a view of yourself
until the video call is connected, then
it displays the live video of the other
party.
L Either caller can begin a video call by
pressing {VIDEO ON} or {VIDEO}. If
both parties press {VIDEO ON} or
{VIDEO} at the same time, the video
call connection may fail, returning you
to voice call.
2 To switch to a voice call, press {VIDEO
OFF} or {VIDEO}.
28 For assistance, please visit http://www.panasonic.com/phonehelp
Page 29
u
Video Phone
L To end the call, press {OFF}.
Adjusting the speaker volume
Press {^} or {V} while talking.
Answering a video call
1 If the other party initiates a video call
during a voice call, your unit switches to
a video call automatically.
2 To switch to a voice call, press {VIDEO
OFF} or {VIDEO}.
L To end the call, press {OFF}.
Useful settings during a video
call
HOLD button
You can put an outside call on hold during
a video call.
During a video call, press {HOLD}.
Note:
L If the hold option is set to “Hold only”
(page 31), the video call is put on hold
and the privacy image set for hold (page
31) is sent to the other party. You cannot
transfer the video call. To return to the
video call, press {RESUME}.
L If the hold option is set to
“Transfer(audio)”, the video call is
canceled and the voice call is put on
hold. To return to the voice call, press
{LINE1} or {LINE2} that is flashing.
L If a call is kept on hold for more than 6
minutes, an alarm tone starts to sound.
After 4 additional minutes on hold, the
call is disconnected.
Selecting image zoom
You can zoom in on the other party’s image
on your display.
1 During a video call, press {MENU}.
2 “Display mode” i {SELECT}
3 Press {>} to select the zoom mode.
Press {<} to return to the wide mode.
4 {SAVE}
Selecting the display view
You can select what is displayed on your
unit during a video call.
– Combo view (default): Both you and the
other party are displayed on your
screen.
– Other party view: Only the other party is
displayed on your screen.
– Self view: Only you are displayed on
your screen.
1 During a video call, press {VIEW
MODE}.
2 Press {VIEW MODE} repeatedly to
select the desired view mode.
Note:
L When you select “Privacy image” in
“Video phone mode” (page 31), you
cannot select the self view.
Adjusting the display sharpness
1 During a video call, press {MENU}.
2 “Sharpness” i {SELECT}
3 Select the desired sharpness.
L If you want to improve the display
sharpness, move the cursor to the
right (the smoothness of motion
decreases).
L If you want to improve the
smoothness of motion, move the
cursor to the left (the image clarity
decreases).
4 {SAVE}
Adjusting the display brightness
1 During a video call, press {MENU}.
2 “Brightness” i {SELECT}
For assistance, please visit http://www.panasonic.com/phonehelp 29
Page 30
u
Video Phone
3 Press {>} to improve the brightness.
Press {<} to decrease the brightness.
4 {SAVE}
Adjusting the self view size
You can zoom in or out of your self image
seen by the other party.
1 During a video call, press {MENU}.
2 “Self view zoom” i {SELECT}.
3 Press {>} to zoom in.
Press {<} to zoom out.
4 {SAVE}
Displaying the image upside down
You can turn the image of you seen by the
other party upside down.
1 During a video call, press {MENU}.
2 “Upside down” i {SELECT}
Taking/showing a picture during
a video call
Showing an image
During a video call, you can send an image
to the other party instead of live video. You
can also use this feature for privacy.
1 During a video call, press {PRIVACY
IMAGE}.
2 Select the desired item. i {SELECT}
Sample
pictures
My
pictures
Images stored in the
unit at the time of
purchase.
Images you stored in
the unit (page 41).
3 Select the desired image. i {SEND}
Resuming the live video
When showing a privacy image during a
video call, you can return to the live video.
Press {PRIVACY IMAGE}.
Taking a picture
During a video call, you can take a picture
of the other party.
During a video call, press {CAPTURE}.
Note:
L To view the image, see “Picture gallery”,
on page 41.
Pausing your live video
During a video call, you can pause your
live video to send your high resolution still
image to the other party. You can continue
talking while you are using this feature.
You can also use this feature for privacy.
During a video call, press {PAUSE
VIDEO}.
L To resume sending live video, press
{PAUSE VIDEO}.
30 For assistance, please visit http://www.panasonic.com/phonehelp
Page 31
Video phone settings
u
Video Phone
1 {MENU} (F6) i u i {SELECT}
2 “Hold options” i {SELECT}
Video phone mode
You can select to send live video or a
privacy image during a video call.
If you select “Privacy image”, the image
selected as “Start” of the privacy image
(page 31) is sent to the other party instead
of live video.
1 {MENU} (F6) i u i {SELECT}
2 “Video phone mode” i {SELECT}
3 Select the desired item. (Default: “Live
video”) i {SAVE} i {OFF}
Video access
If this feature is set to “Deny”, the unit does
not automatically activate video calls when
the other party requests them.
1 {MENU} (F6) i u i {SELECT}
2 “Video access” i {SELECT}
3 Select the desired item. (Default:
“Permit”) i {SAVE} i {OFF}
Note:
L When this feature is set to “Deny”, you
can start a video call by pressing
{VIDEO ON} or {VIDEO}.
Hold options
This feature determines how the hold
mode functions during a video call.
–“Hold only”: When you activate hold
mode, the video call is put on hold and
the unit sends the privacy image (page
31) to the other party. You cannot
transfer a call that is on hold.
–“Transfer(audio)”: When you
activate hold mode, the video call is
canceled and the voice call is put on
hold. You can transfer a call that is on
hold (page 32).
3 Select the desired item. (Default: “Hold
only”) i {SAVE} i {OFF}
Privacy image
You can select a privacy image to be seen
by the other party during a video call
instead of your live video. You can also
select a privacy image to be shown for the
duration of the call, or only when you put a
video call on hold.
–“Start”: The privacy image is seen by
the other party during a video call
instead of your live video. You need to
select “Privacy image” in “Video
phone mode” beforehand (page 31).
–“Hold”: The privacy image is seen by
the other party when you put a video call
on hold. You need to select “Hold
only” in “Hold options” beforehand
(page 31).
1 {MENU} (F6) i u i {SELECT}
2 “Privacy image” i {SELECT}
3 Select “Start” or “Hold”. i
{SELECT}
4 Select the desired item. i {SELECT}
Sample
pictures
My
pictures
Images stored in the
unit at the time of
purchase.
Images you stored in
the unit (page 41).
5 Select the desired image. i {SAVE}
i {OFF}
For assistance, please visit http://www.panasonic.com/phonehelp 31
Page 32
Intercom
Intercom feature
Intercom calls can be made between this
unit and the base unit, and between this
unit and another compatible Panasonic
unit (KX-THA11/KX-THA12/KX-THA16/
KX-THA17).
Making intercom calls
1 {INTERCOM}
2 To page the base unit, press {0}.
To page the handset, enter its
extension number ({1} to {8}).
L The destination unit beeps for 1
minute.
L To stop paging, press {OFF}.
3 To end the intercom call, press {OFF}.
Transferring a call
Outside calls can be transferred between
this unit and the base unit, and between
this unit and another compatible
Panasonic unit (KX-THA11/KX-THA12/
KX-THA16/KX-THA17).
Transferring calls
1 During an outside call, press
{INTERCOM} to put the call on hold.
2 To page the base unit, press { 0}.
To page the handset, enter its
extension number ({1} to {8}).
L If you do not wish to announce the
transfer, skip to step 4.
3 Wait for the paged party to answer.
L If the paged party does not answer,
press {LINE1} or {LINE2} that is
flashing to return to the outside call.
4 To complete the transfer, press {OFF}.
Note:
L If the paged party does not answer
within 1 minute after you hang up, your
phone rings and the call is returned to
your phone. You can speak to the caller
again by pressing {LINE1} or {LINE2}.
Answering intercom calls
When the unit is being paged, it rings and
displays the extension number of the
paging party.
1 Press {s} to answer the page.
2 To end the intercom call, press {OFF}.
Note:
L The ringer volume for intercom calls
follows the higher volume level of the 2
lines (page 42).
L When the ringer volume is set to off for
both lines, the unit will ring at the low
level for intercom calls.
Answering transferred calls
Press {s} to answer the page.
L After the paging party hangs up the call,
you can talk to the outside caller.
Note:
L If the paging party hangs up before you
answer the page, “Incoming call” is
displayed. Press {LINE1} or {LINE2} to
take the transferred call.
32 For assistance, please visit http://www.panasonic.com/phonehelp
Page 33
Intercom
Transferring a call to the
answering system
When you answer a call and the caller
wants to talk to someone who is not
available, you can transfer the caller to the
answering system, where the caller can
leave a message.
Tell the outside caller you will transfer him
or her to the answering system.
1 During an outside call, press
{INTERCOM} to put the call on hold.
2 Press {9} to hang up the call.
Note:
L After you press {9}, the caller hears the
greeting message and can leave a
message after the beep.
Conference calls
Conference call with 2 outside
calls
While you are talking with an outside caller,
you can make or answer a 2nd call on the
other line, and then combine the calls to
establish a conference call.
1 During an outside call, press {HOLD} 2
times.
2 To answer a 2nd call, press {LINE1} or
{LINE2}.
To make a 2nd call, press {LINE1} or
{LINE2}, then dial the phone number.
3 When the 2nd call is connected, press
{CONF} to make a conference call.
L To hang up only one line, press
{LINE1} or {LINE2} for the party with
which you want to continue talking.
L To put both lines on hold, press
{HOLD}. To talk with only one caller,
press {LINE1} or {LINE2} for the
party with which you want to continue
talking. To resume both lines, press
{CONF}.
Note:
L Multiple parties can join a conference
call. The possible number of
participating parties depends on the
resources available for wireless
communication.
When another participating party cannot
join a conversation, “System is
busy. Please try again later.”
is displayed.
For assistance, please visit http://www.panasonic.com/phonehelp 33
Page 34
Intercom
Conference call with an outside
call and an intercom call
While you are talking with an outside caller,
one more extension can join the
conversation and establish a conference
call.
1 During an outside call, press
{INTERCOM}.
2 To page the base unit, press {0}.
To page the handset, enter its
extension number ({1} to {8}).
3 When the paged party answers, press
{CONF} to make a conference call.
L To leave the conference, press
{OFF}. The other 2 parties can
continue the conversation.
Note:
L The outside call can be put on hold by
pressing {HOLD}. Only the person who
placed the call on hold can resume the
full conference by pressing {CONF}.
L Multiple parties can join a conference
call. The possible number of
participating parties depends on the
resources available for wireless
communication.
When another participating party cannot
join a conversation, “System is
busy. Please try again later.”
is displayed.
Call share
This feature allows the unit to join an
existing outside call.
Joining a conversation
Join the conversation by pressing {LINE1}
or {LINE2} to select the line that is being
used by another extension for an outside
call.
L “Conference” is displayed.
Note:
L Multiple parties can join a conference
call. The possible number of
participating parties depends on the
resources available for wireless
communication.
When another participating party cannot
join a conversation, “System is
busy. Please try again later.”
is displayed.
Call privacy
Call privacy allows you to prevent other
users from joining your conversations with
outside callers. To allow other users to join
your conversations, leave this feature off.
To turn this feature on/off, press
{PRIVACY}.
Note:
L This feature will turn off after you hang
up the call.
34 For assistance, please visit http://www.panasonic.com/phonehelp
Page 35
H
Monitoring
Monitoring feature
This feature allows you to monitor the
room where this or another unit is located.
The monitored unit does not ring, allowing
you to easily monitor a baby’s room, for
example, from different areas of the
house.
You can monitor:
– the sound in a room (“Audio monitor”,
page 35)
– the image and sound of a room (“Video
monitor”, page 36).
Enabling monitoring access
To use the monitoring feature, you need to
set the destination unit to be monitored
beforehand.
–“Permit”: allows the unit to be
monitored.
–“Deny”: denies access from other units.
1 {MENU} (F6) i x i {SELECT}
2 “Monitor access” i {SELECT}
3 Select the desired setting. (Default:
“Deny”) i {SAVE} i {OFF}
Audio monitor
This feature allows you to listen to the
audio in the room where the handset or
base unit is located.
Before using this feature, allow access
to the destination unit by selecting
“Permit” in the monitor access setting
(page 35).
Monitoring audio in the room
1 {MONITOR} (F5)
2 “Audio only” i {SELECT}
3 Select the desired unit. i {SELECT}
L You can listen to the audio in the
room through the destination unit.
4 Press {OFF} to stop monitoring.
Note:
L To start monitoring quickly, press
{INTERCOM}, then press {*} instead
of steps 1 and 2.
For assistance, please visit http://www.panasonic.com/phonehelp 35
Page 36
H
Monitoring
Video monitor
This feature allows the unit to monitor the
image and sound of the room where the
compatible Panasonic unit (KX-THA12/
KX-THA16/KX-THA17) or the cordless
camera (KX-THA13) is located.
Important:
L Before you start monitoring, confirm that
the camera lens of the monitored unit
has been adjusted to the correct angle.
L Only 1 person can access to the
cordless camera at a time.
Before using this feature, allow access
to the destination unit by selecting
“Permit” in the monitor access setting
(page 35).
Monitoring the room
1 {MONITOR} (F5)
2 “Camera & Audio” i {SELECT}
3 Select the desired unit. i {SELECT}
L To start/finish talking with the other
party, press {2WAY}.
4 Press {OFF} to stop monitoring.
Note:
L When {Call button} of the cordless
camera is pressed while monitoring the
cordless camera with this unit, {2WAY}
flashes on the display to notify you that
the cordless camera is paging you.
Press {2WAY} to answer the page.
Adjusting speaker volume
Press {^} or {V} while monitoring.
Taking a picture of the displayed image
while monitoring
Press {CAPTURE} when the desired
image is displayed.
L A title is assigned to the image and the
image is saved.
Note:
L To view the image, see “Picture gallery”
on page 41.
When paged from the cordless
camera using the sensor (For
KX-THA13 users)
The unit can be paged from the cordless
camera when the camera sensor detects
motion and/or audio. Then you can answer
the page to monitor the live video from the
cordless camera.
And also, the cordless camera takes
pictures (a total of 4 pictures, default) at
the time of detection and stores them. You
can view the images stored in the cordless
camera using your unit, then select and
save the desired images into your unit.
36 For assistance, please visit http://www.panasonic.com/phonehelp
Page 37
H
Monitoring
Important:
L While monitoring using the cordless
camera, you can change the cordless
camera settings. Refer to the operating
instructions of the KX-TH102-M or KXTHA13 for more information.
1 Cordless camera (KX-THA13):
The cordless camera detects motion
and/or sound.
L The cordless camera produces a
camera tone and takes pictures.
L The cordless camera pages the unit
for 30 seconds.
2 Cordless video camera station (KX-
THA16):
Press {s} to answer the page.
L You can monitor the room where the
cordless camera is located.
L To start/finish talking with the other
party, press {2WAY}.
3 Cordless video camera station (KX-
THA16):
Press {OFF} to stop monitoring.
If “Camera detect” is displayed
If you do not answer the page from the
cordless camera, “Camera detect” is
displayed on the unit. This lets you know if
you should monitor the cordless camera
which has paged you.
1 {MONITOR} (F5)
2 “Camera & Audio” i {SELECT}
3 Select the cordless camera (indicated
by z). i {SELECT}
Viewing and saving images from the
cordless camera into the unit
You can view the images stored in the
cordless camera and save them in the unit.
1 Start monitoring (page 36). i
{MENU}
2 “Stored images” i {SELECT}
3 Select the desired image.
L To zoom in, press {ZOOM}
repeatedly. To return to the original
view, press {WIDE}.
4 To store the displayed image, press
{SAVE}.
L A title is assigned to the image and
the image is saved in the unit.
L To save other items, repeat from step
3.
5 Press {OFF} when finished.
Note:
L To view the image, see “Picture gallery”
on page 41.
Erasing all images in the cordless
camera
1 Start monitoring (page 36). i
{MENU}
2 “Stored images” i {SELECT}
3 {ALL ERASE} i {YES}
4 Press {OFF} after “All erased” is
displayed.
4 Press {OFF} to stop monitoring.
For assistance, please visit http://www.panasonic.com/phonehelp 37
Page 38
H
Monitoring
When paged from the cordless
camera using the call button
(For KX-THA13 users)
The cordless camera user can page your
unit by pressing {Call button}. Then you
can answer the page to monitor the live
video from the cordless camera using your
unit.
1 Cordless camera (KX-THA13):
Press {Call button}.
L The cordless camera produces a
camera tone.
L To stop paging, press {Call button}
again.
L The cordless camera pages the unit
for 30 seconds.
If “Camera detect” is displayed
If you do not answer the page from the
cordless camera, “Camera detect” is
displayed on the unit. This lets you know if
you should monitor the cordless camera
which has paged you. To monitor the
cordless camera, see page 37.
Useful display settings while
monitoring
Selecting image zoom
1 Start monitoring (page 36). i
{MENU}
2 “Zoom” i {SELECT}
3 Press {ZOOM} to zoom in (1.5 x zoom)
on the image.
L Press {ZOOM} again for 3 x zoom.
When viewing at 3 x zoom, you can
press {^}, {V}, {<}, or {>} to select
the viewable area.
L To return to the original view, press
{WIDE}.
4 {SAVE}
Note:
L When you finish monitoring, the saved
image size returns to its original view.
2 Cordless video camera station (KX-
THA16):
Press {s} to answer the page.
L You can monitor the room where the
cordless camera is located.
L You can also talk with the cordless
camera user. To finish talking, press
{2WAY}.
3 Cordless camera (KX-THA13):
When the paged party answers, speak
clearly into the MIC.
4 Cordless video camera station (KX-
THA16):
Press {OFF} to stop monitoring.
38 For assistance, please visit http://www.panasonic.com/phonehelp
Adjusting the display sharpness
1 Start monitoring (page 36). i
{SHARPNESS}
2 Select the desired sharpness.
L If you want to improve the display
sharpness, move the cursor to the
right (the smoothness of motion
decreases).
L If you want to improve the
smoothness of motion, move the
cursor to the left (the image clarity
decreases).
3 {SAVE}
Page 39
Adjusting the display brightness
1 Start monitoring (page 36). i
{BRIGHTNESS}
2 Press {>} to improve the brightness.
Press {<} to decrease the brightness.
3 {SAVE}
Displaying the image upside down
You can turn the camera image upside
down. This feature is useful when you
mount the cordless camera upside down.
Start monitoring (page 36). i {UPSIDE
DOWN}
H
Monitoring
For assistance, please visit http://www.panasonic.com/phonehelp 39
Page 40
v
Built-in camera
Taking a picture
You can take a picture using the unit’s
built-in camera. The images can be used
for the phonebook (page 21), as wallpaper
patterns (page 44), slide show pictures
(page 45), and as privacy images (page
31) for video calls using the unit.
1 {CAMERA VIEWER} (F4)
L Aim the camera lens by rotating the
lens forward or backward (page 14).
2 “Camera” i {SELECT}
3 {CAPTURE} i {OFF}
Selecting the picture size
1 Follow steps 1 and 2, “Taking a picture”.
2 Press {PICTURE SIZE}.
3 Select the desired size. (Default:
“Large(320x240)”)
4 {SAVE}
L To zoom in;
– on large size images, press
{ZOOM}.
– on small size images, press
{ZOOM} repeatedly.
To return to the original view, press
{WIDE}.
Displaying the image upside down
1 Follow steps 1 and 2, “Taking a picture”.
2 Press {UPSIDE DOWN}.
Note:
L A maximum of 98 images can be stored
in the unit. The number of images may
decrease depending on the size of
images and songs stored in the unit.
Note:
L Only small size images can be used as
privacy images (page 31) and picture
IDs (page 26).
Adjusting the image brightness
1 Follow steps 1 and 2, “Taking a picture”.
2 Press {BRIGHTNESS}.
3 Press {>} to improve the brightness.
Press {<} to decrease the brightness.
4 {SAVE}
40 For assistance, please visit http://www.panasonic.com/phonehelp
Page 41
v
Built-in camera
Picture gallery
You can view all images you stored in the
unit. Pictures are displayed with a different
size depending on which size you selected
when you take a picture.
Important:
L You can use your computer with the
MULTI TALK V USB Utility to view, copy,
edit, and save the images. Refer to the
help section of the MULTI TALK V USB
Utility application for more information.
1 {CAMERA VIEWER} (F4)
2 “Viewer” i {SELECT}
3 Press {^} or {V} to select the desired
image.
L To display the title list, press {TITLE
LIST}. To return to the image list,
press {IMAGE LIST}.
L You can zoom in on small size
images by pressing {ZOOM}. To
return to the original view, press
{WIDE}.
Erasing images
Important:
L If the erased image was selected for the
wallpaper, the sample picture (default) is
used instead of that image.
L If the erased image was assigned to
phonebook items, the picture ID
assignment is canceled.
L If the erased image was added to the
play list, the image in the play list is also
erased.
Erasing the selected image
1 Press {ERASE} while viewing the
desired image.
2 “Erase” i {SELECT} i {YES} i
{OFF}
Erasing all images
1 Press {ERASE} while viewing.
2 “All erase” i {SELECT} i
{YES}
4 {OFF}
Editing the image title
1 Press {EDIT TITLE} while viewing the
desired image.
2 Edit the title (max. 15 characters; page
22). i {SAVE} i {OFF}
For assistance, please visit http://www.panasonic.com/phonehelp 41
3 Press {OFF} after “All erased” is
displayed.
Page 42
Programmable Settings
Ringer settings
Important:
L Many of the following features can be
programmed using the MULTI TALK V
USB Utility. Refer to the help section of
the MULTI TALK V USB Utility
application for more information. For
software installation details, refer to the
“Installation Guide for MULTI TALK V
Software” included with your base unit.
Ringer volume
1 {MENU} (F6) i s i {SELECT}
2 “Ringer volume” i {SELECT}
3 Select the desired line.
4 Select the desired volume. (Default:
High)
L To turn the ringer off, press {V}
repeatedly until “Off ?” is displayed.
5 {SAVE} i {OFF}
Note:
L When the ringer volume is set to off for a
line, the unit does not ring for outside
calls received on that line.
Ringer tone
You can change the ringer tone heard
when an outside call is received.
Important:
L You can record songs for the ringer tone
from an audio device (page 43).
L You can copy songs (in WAV file format
using a computer) to be used for the
ringer tone. Refer to the help section of
the MULTI TALK V USB Utility
application for more information.
1 {MENU} (F6) i s i {SELECT}
2 “Ringer tone” i {SELECT}
3 Select the desired line.
4 Select the desired item. (Default: Line
1: “Tone 1”, Line 2: “Tone 2”) i
{SAVE} i {OFF}
Note:
L If you subscribe to a distinctive ring
service (such as IDENTA-RING), select
a tone (tone 1 to 3) for the ringer tone. If
you select a melody or a song, you
cannot distinguish lines by their ringers.
L If you select a melody or a song for the
ringer tone, the ringer continues to
sound for several seconds if:
– the caller hangs up before you answer
the call.
– another person answers the call using
another phone connected on the
same line.
L The preset song “Melody 1” in this
product is used with the permission of ©
2005 Speed Crazy.
L The preset songs “Tone 4”, “Tone 5”,
and “Melody 2” in this product are used
with the permission of © 2005 MZoNE Co., Ltd.
42 For assistance, please visit http://www.panasonic.com/phonehelp
Page 43
Programmable Settings
Recording songs from an audio
device for ringer tones
(“Customize ring”)
You can record songs (max. 5 minutes
each) from an audio device by connecting
the audio cable included with your base
unit. These songs can be assigned as the
ringer tone (page 42) and the ringer ID
(page 26) for phone numbers stored in the
phonebook. You can also use a song for
the background music during the slide
show (page 45).
Important:
L If a call is received while a song is being
recorded or played back, recording or
playback stops automatically.
Disconnect the audio cable from the unit
to answer the call.
1 Connect the audio device (such as a
CD player or computer) to the unit using
the audio cable included with your base
unit.
Audio device
7 To stop recording, press {STOP}.
L To listen to the recording, select
“Playback”, then press {SELECT}.
L To re-record, select “Retry”, press
{SELECT}, then start from step 5.
8 “Save” i {SELECT}
9 Enter the desired name (max. 15
characters; page 22).
10 {SAVE} i {OFF}
11 Disconnect the audio cable from the
unit.
Note:
L The total recording time is about 9
minutes. A maximum of 20 songs can be
stored. The recording time may
decrease depending on the size of
images and songs stored in the unit.
Playing back a song
1 {MENU} (F6) i s i {SELECT}
2 “Customize ring” i {SELECT}
3 “Playback” i {SELECT}
Headphone
output, line
out, etc.
Example:
Audio cable
2 {MENU} (F6) i s i {SELECT}
3 “Customize ring” i {SELECT}
4 “Record” i {SELECT}
5 Start playing the audio device.
6 Press {REC.} to start recording.
For assistance, please visit http://www.panasonic.com/phonehelp 43
4 Select the desired song. i {PLAY}
5 {STOP} i {OFF}
Page 44
Programmable Settings
Erasing a song
While the song is selected or playing,
press {ERASE}, then press {YES}.
Note:
L If the erased song was used for the
ringer tone (page 42), “Tone 1” or
“Tone 2” (default) is used instead of that
song.
L If the erased song was assigned to
certain callers as ringer ID (page 26), the
ringer ID assignment is canceled, and
the ringer tone (page 42) is used instead
of that song.
L If the erased song was used for the
background music during the slide show
(page 45), the music is turned off.
Changing the name of a song
1 {MENU} (F6) i s i {SELECT}
2 “Customize ring” i {SELECT}
3 “Edit title” i {SELECT}
4 Select the desired song. i {EDIT}
5 Edit the name (max. 15 characters;
page 22).
6 {SAVE} i {OFF}
Interrupt tone
This tone lets you know when you receive
a call while you are on the other line, on an
intercom call, on a video call, or monitoring
a room.
–“2”: The tone sounds 2 times.
–“On”: The tone sounds for as long as the
line rings.
–“Off”: Turns this feature off.
1 {MENU} (F6) i s i {SELECT}
2 “Interrupt tone” i {SELECT}
3 Select the desired setting. (Default: “2”)
i {SAVE} i {OFF}
Display settings
Wallpaper
You can select the “wallpaper” pattern
shown on the display in standby mode.
1 {MENU} (F6) i t i {SELECT}
2 “Wallpaper” i {SELECT}
3 Select the desired setting. i
{SELECT}
L If you select “Turn off”, skip to step
7.
4 Select the desired item.
Calendar Calendar is displayed
in standby mode.
Skip to step 7.
Sample
pictures
My
pictures
5 {SELECT}
6 Select the desired image.
L You can zoom in on small size
images by pressing {ZOOM}. To
return to the original view, press
{WIDE}.
7 {SAVE} i {OFF}
Note:
L You can use images in “My pictures”
as wallpaper. Any of the following can be
used:
– pictures taken with the unit’s built-in
camera (page 40).
– pictures taken during a video call
(page 30).
– pictures copied to your unit from your
computer (refer to the help section of
the MULTI TALK V USB Utility
application for more information).
Images stored in the
unit at the time of
purchase.
Images you stored in
the unit (page 41).
44 For assistance, please visit http://www.panasonic.com/phonehelp
Page 45
L If you have missed calls or new
messages, the selected calendar is not
displayed.
Display color
1 {MENU} (F6) i t i {SELECT}
2 “Appearance” i {SELECT}
3 Select the desired setting. (Default:
“Color 1”) i {SAVE} i {OFF}
Display contrast
Programmable Settings
Slide show
This feature allows you to view images as
a slide show while the unit is in standby
mode. To use this feature, select which
images to be displayed by adding them to
the “play list”, then turn the feature on. You
can select the order that images are
displayed in, select the amount of time
each image is displayed on the screen
(slide show speed), select the length of the
slide show (time-out), and select music
that is played during the slide show.
1 {MENU} (F6) i t i {SELECT}
2 “LCD contrast” i {SELECT}
3 Select the desired setting. (Default:
Level 5) i {SAVE} i {OFF}
Adding images to the play list
You can add up to 20 images from the
picture gallery (page 41) to the play list.
1 {MENU} (F6) i E i {SELECT}
2 “Play list” i {SELECT} i
{ADD NEW}
3 Select the desired item. i {SELECT}
Sample
pictures
My
pictures
Images stored in the
unit at the time of
purchase.
Images you stored in
the unit (page 41).
4 Select the desired image.
L You can zoom in on small size
images by pressing {ZOOM}. To
return to the original view, press
{WIDE}.
5 {SELECT}
L To add other images, repeat from
step 4.
6 {OFF}
For assistance, please visit http://www.panasonic.com/phonehelp 45
Page 46
Programmable Settings
Viewing the play list
1 {MENU} (F6) i E i {SELECT}
2 “Play list” i {SELECT}
L To display the image list, press
{IMAGE LIST}.
L To display the title list, press {TITLE
LIST}.
3 {OFF}
Erasing the selected image from the
play list
1 Press {ERASE} while viewing the
desired image in the play list.
2 “Erase” i {SELECT} i {YES} i
{OFF}
Note:
L The image in the picture gallery is
retained.
Erasing all images from the play list
1 Press {ERASE} while viewing the play
list.
2 “All erase” i {SELECT} i
{YES}
3 Press {OFF} after “All erased” is
displayed.
Turning the slide show on
Press {SLIDE SHOW ON} (F1).
L If you have not added any pictures in the
play list, follow from step 2, “Adding
images to the play list”, page 45.
Selecting a play pattern in a
slide show
You can select the order that images are
displayed in.
“Sequential”: Images are displayed in
the order they were added to the play list.
“Random”: Images are displayed in
random order.
1 {MENU} (F6) i E i {SELECT}
2 “Play pattern” i {SELECT}
3 Select the desired pattern. (Default:
“Sequential”)
4 {SAVE} i {OFF}
Setting the slide show speed
You can select the amount of time each
image is displayed.
1 {MENU} (F6) i E i {SELECT}
2 “Slide-show speed” i {SELECT}
3 Select the desired setting. (Default: “10
seconds”)
4 {SAVE} i {OFF}
Setting the slide show time-out
You can select the length of the slide show.
The slide show will stop automatically after
the time expires.
1 {MENU} (F6) i E i {SELECT}
2 “Time-out” i {SELECT}
3 Select the desired setting. (Default: “1
hour”)
Turning the slide show off
Press {SLIDE SHOW OFF} (F1).
46 For assistance, please visit http://www.panasonic.com/phonehelp
4 {SAVE} i {OFF}
Page 47
Programmable Settings
Setting the background music
You can select a song to be played during
the slide show.
Important:
L You can record a song from an audio
device (page 43) for use with this
feature.
L You can download a song (in WAV file
format from a computer) for use with this
feature. Refer to the help section of the
MULTI TALK V USB Utility application
for more information.
1 {MENU} (F6) i E i {SELECT}
2 “Background music” i {SELECT}
3 Select the desired item. (Default: “Off”)
4 {SAVE} i {OFF}
Adjusting the music volume
1 {MENU} (F6) i E i {SELECT}
2 “Music volume” i {SELECT}
3 Select the desired volume. (Default:
“2”)
4 {SAVE} i {OFF}
Note:
L You can also adjust the music volume by
pressing {^} or {V} during the slide
show.
Other settings
Date and time
L You only need to program this setting
once using either this unit, the handset,
or the base unit.
1 {MENU} (F6) i x i {SELECT}
2 “Date and time” i {SELECT}
3 Enter the current month, day, and year
by selecting 2 digits for each.
Example: May 15, 2006
{0}{5} {1}{5} {0}{6}.
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
Example: 9:30
{0}{9} {3}{0}
5 Press {*} to select “AM” or “PM”.
6 {SAVE} i {OFF}
Note:
L If you make a mistake when entering the
date and time, press {^}, {V}, {<}, or
{>} to move the cursor, then make the
correction.
Time adjustment (Caller ID
subscribers only)
This feature allows the unit to
automatically adjust the date and time
setting when caller information is received.
To turn this feature on, select “Caller
ID[auto]”. To turn this feature off, select
“Manual”.
L You only need to program this setting
once using either this unit, the handset,
or the base unit.
Important:
L To use this feature, set the date and time
manually first (page 47).
For assistance, please visit http://www.panasonic.com/phonehelp 47
Page 48
Programmable Settings
1 {MENU} (F6) i x i {SELECT}
2 “Time adjustment” i {SELECT}
3 Select the desired setting. (Default:
“Caller ID[auto]”) i {SAVE}
i {OFF}
Changing the unit name
The unit can be given a customized name
(“Bob”, “Kitchen”, etc.), this is useful when
you have multiple units.
1 {MENU} (F6) i x i {SELECT}
2 “Device name” i {SELECT}
3 Enter the desired name (max. 10
characters; page 22). (Default: “LCD
unit”)
4 {SAVE} i {OFF}
Voice enhancer
You can turn the voice enhancer feature on
or off for the unit.
1 {MENU} (F6) i x i {SELECT}
2 “Voice enhancer” i {SELECT}
3 Select the desired setting. (Default:
“Off”) i {SAVE} i {OFF}
Talking Caller ID
You can turn the Talking Caller ID feature
on or off for the unit.
Key tone
You can select whether or not key tones
are heard when keys are pressed. Key
tones include confirmation tones and error
tones.
1 {MENU} (F6) i x i {SELECT}
2 “Key tone” i {SELECT}
3 Select the desired setting. (Default:
“On”) i {SAVE} i {OFF}
Caller ID number auto edit
You can turn the Caller ID number auto
edit feature on or off.
1 {MENU} (F6) i x i {SELECT}
2 “Caller ID edit” i {SELECT}
3 Select the desired setting. (Default:
“On”) i {SAVE} i {OFF}
Setting telephone line
Line selection
The line selection mode determines which
line is selected when you press {s}.
–“Auto”: When making a call, line 1 is
selected. If that line is unavailable, line 2
is selected. When answering a call, the
ringing line is selected.
–“Line1”: Line 1 is selected.
–“Line2”: Line 2 is selected.
1 {MENU} (F6) i x i {SELECT}
2 “Talking CallerID” i {SELECT}
3 Select the desired setting. (Default:
“On”) i {SAVE} i {OFF}
48 For assistance, please visit http://www.panasonic.com/phonehelp
1 {MENU} (F6) i x i {SELECT}
2 “Set tel line” i {SELECT}
3 “Line select” i {SELECT}
4 Select the desired setting. (Default:
“Auto”) i {SAVE} i {OFF}
Note:
L You can select a line manually
regardless of the line selection mode by
pressing {LINE1} or {LINE2}.
Page 49
Programmable Settings
Dialing mode
If you cannot make calls, change this
setting depending on your telephone line
service.
“Tone”: For tone dial service.
“Pulse”: For rotary pulse dial service.
L You only need to program this setting
once, using either this unit, the handset,
or the base unit.
1 {MENU} (F6) i x i {SELECT}
2 “Set tel line” i {SELECT}
3 “Set dial mode” i {SELECT}
4 Select the desired setting. (Default:
“Tone”) i {SAVE} i {OFF}
Flash time
The flash time depends on your telephone
exchange or host PBX.
L You only need to program this setting
once using either this unit, the handset,
or the base unit.
Important:
L The setting should stay at 700 ms unless
pressing {FLASH} fails to pick up the
Call Waiting call.
1 {MENU} (F6) i x i {SELECT}
2 “Set tel line” i {SELECT}
3 “Set flash time” i {SELECT}
4 Select the desired line.
5 Select the desired setting. (Default:
“700ms”) i {SAVE} i {OFF}
Note:
L If the base unit is connected via a PBX,
certain PBX functions (call transferring,
etc.) may not work correctly. Consult
your PBX supplier for the correct setting.
Line mode
Generally, the line mode setting should not
be adjusted.
When another phone connected to the
same line is in use, and
–if k or l is not displayed on this
unit, or
–if {LINE1} or {LINE2} button light is off
on the base unit,
you need to change the line mode to “A”.
L You only need to program this setting
once using either this unit, the handset,
or the base unit.
1 {MENU} (F6) i x i {SELECT}
2 “Set tel line” i {SELECT}
3 “Set line mode” i {SELECT}
4 Select the desired line.
5 Select the desired setting. (Default: “B”)
i {SAVE} i {OFF}
Memory status
You can confirm the amount of unit’s
memory used for your images and songs.
L The images and songs are stored in the
same memory (in addition to the preset
images and songs). A maximum of 98
images and a maximum of 20 songs can
be stored. The number of stored images
and songs may decrease depending on
the size of each file, the number of files,
etc.
Memory usage
File type Quantity Memory
used
Image 1 image 1 %
Song 30 seconds 4 %
1 {MENU} (F6) i x i {SELECT}
2 “Memory status” i {SELECT}
L The memory status is displayed.
3 {OFF}
For assistance, please visit http://www.panasonic.com/phonehelp 49
Page 50
Programmable Settings
Customer support
The unit can display the Internet address
where you can download the operating
instructions or get further information for
this product using your computer.
1 {MENU} (F6) i x i {SELECT}
2 “Customer support” i {SELECT}
L The Internet address is displayed.
3 {OFF}
50 For assistance, please visit http://www.panasonic.com/phonehelp
Page 51
i
Answering System
Answering system feature
Important:
L Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
L When callers leave messages, the
answering system records the day and
time of each message. Make sure the
date and time have been set (page 47).
L The answering system can be set up
(turning the answering system on,
recording a greeting message, etc.)
using your base unit. For more
information, see the operating
instructions included with your base unit.
Memory capacity
The total recording capacity (including
your greeting message, caller messages,
and voice memos) is about 60 minutes. A
maximum of 99 messages (including a
greeting message) can be recorded.
L If less than 10 minutes of recording time
is available, the unit announces the
remaining recording time when
operating the answering system.
L Messages are retained even if a power
failure occurs.
Listening to messages
When new messages have been
recorded, “New message” is displayed.
1 {MENU} (F6)
2 i i {SELECT}
L The unit plays new messages
including memo messages.
L When you have no new messages,
the unit plays back all messages.
3 Press {OFF} when finished.
Adjusting the speaker volume
Press {^} or {V} while listening to a
message.
Voice guidance
If you do not press any buttons after the
last message is played back, the unit’s
voice guidance starts. Operate the
answering system by following the
guidance as necessary.
Useful features during playback
Calling back (Caller ID subscribers
only)
If Caller ID information was received for
the call, you can call the caller back while
listening to the message.
Press {LINE1} or {LINE2} during
playback.
Note:
L To edit the number before calling back,
press {EDIT} to select the desired
format (page 27).
For assistance, please visit http://www.panasonic.com/phonehelp 51
Page 52
i
Answering System
Answering system commands
You can also select the desired line(s) and
press dial keys to access certain
answering system functions using the unit
during playback.
1 {MENU} (F6) i i i {SELECT}
2 Select the desired line(s) if necessary.
For line 1: {#}{1}
For line 2: {#}{2}
For line 1 and line 2: {#}{0}
3 Press the desired dial keys.
Key Command
{1} or {<} Repeat message (during
playback).
{2} or {>} Skip message (during
playback).
{4} Play new messages.
{5} Play all messages.
{9} Stop playback.
{0} Turn answering system
off.
{*}{4} or
{CLEAR}
{*}{5} Erase all messages.
{#}{1}{8} Turn answering system
{#}{2}{8} Turn answering system
{#}{0}{8} Turn answering system
Erase this message
(during playback).
on for line 1 only.
on for line 2 only.
on for both line 1 and line
2.
*1
*2
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume operation, press a command
key within 15 seconds, or the voice
guidance will start.
Note:
L After selecting the line(s), memo
messages do not play.
52 For assistance, please visit http://www.panasonic.com/phonehelp
Page 53
Using a Cellular Phone with this Unit
Configuring a cellular phone
If your cellular phone is Bluetooth wireless
technology compatible to the home
communication system, you can use the
unit to make or answer calls using a
cellular line.
This feature is useful for maximizing the
benefits of cellular services (such as free
unlimited nights and weekends, or cellular
to cellular calling plans) by utilizing unused
peak minutes with your home phone.
To use this feature you must first:
– use the base unit to register your cellular
phone.
– use the base unit to turn on discoverable
mode.
– use the base unit to connect to the
cellular phone.
For more information, see the operating
instructions included with your base unit.
Making/answering calls using a cellular line
L Before making or answering calls,
confirm that you have connected your
cellular phone to the base unit.
Making calls
1 Dial the phone number. i {CELL}
L If you registered only one cellular
phone, skip to step 4.
2 Select the desired cellular phone.
3 {SELECT}
4 When you finish talking, press {OFF}.
Answering calls
1 Press {s} or {CELL}.
2 When you finish talking, press {OFF}.
Making calls using the
phonebook
1 {MENU} (F6) i q i {SELECT}
2 Press {^} or {V} to select the desired
item.
3 {CALL} i {CELL}
L If you registered only one cellular
phone, skip to step 5.
4 Select the desired cellular phone. i
{SELECT}
5 When you finish talking, press {OFF}.
For assistance, please visit http://www.panasonic.com/phonehelp 53
Page 54
Using a Cellular Phone with this Unit
Making a call using a quick dial key
1 {M1} or {M2}
2 {CELL}
L If you registered only one cellular
phone, skip to step 4.
3 Select the desired cellular phone. i
{SELECT}
4 When you finish talking, press {OFF}.
Viewing the caller list and
calling back
If you receive a call via cellular line, caller
information is logged in the caller list with
y.
1 {MENU} (F6) i G i {SELECT}
2 Press {^} or {V} to select the desired
caller information indicated by y.
3 {CELL}
L If you registered only one cellular
phone, skip to step 5.
4 Select the desired cellular phone. i
{SELECT}
5 When you finish talking, press {OFF}.
Note:
L If the cellular line is already being used
or you want to select the land line, select
the desired line by pressing {LINE1} or
{LINE2} instead of {CELL}.
Putting a cellular call on hold
Press {HOLD} 2 times during a cellular
call.
L To return to the call, press {s}.
Note:
L If a call is kept on hold for more than 6
minutes, an alarm tone starts to sound.
After 4 additional minutes on hold, the
call is disconnected.
Using the land line during a
cellular call
Holding a cellular call to make or
answer a land line call
Example: If you are on a cellular line call
1 To put the cellular call on hold, press
{HOLD} 2 times.
2 To make a land line call, dial the phone
number, then press {LINE1} or
{LINE2}.
To answer a land line call, press
{LINE1} or {LINE2}.
3 When you finish talking, press {OFF} to
end the land line call.
4 To return to the cellular call, press {s}.
Holding a land line call and make or
answer a cellular call
Example: If you are on a land line call
1 To put the land line call on hold, press
{HOLD} 2 times.
2 To make a cellular call
– If you have registered only one
cellular phone, dial the phone
number, then press {CELL}.
– If you have registered more than one
cellular phone, dial the phone
number, then press {CELL}. Select
the desired cellular phone, then press
{SELECT}.
To answer a cellular call
Press {CELL}.
3 To return to the land line call, press the
line button that is flashing.
L The cellular call ends.
54 For assistance, please visit http://www.panasonic.com/phonehelp
Page 55
Using a Cellular Phone with this Unit
Ringer settings for cellular calls
Important:
L You must register your cellular phone to
the base unit before programming.
Ringer volume
You can change the ringer volume heard
when a cellular call is received.
1 {MENU} (F6) i s i {SELECT}
2 “Ringer for cell” i {SELECT}
3 “Ringer volume” i {SELECT}
4 Select the desired volume. (Default:
High) i {SAVE} i {OFF}
Note:
L When the ringer volume is set to off for a
cellular line, the unit does not ring for
cellular calls.
Ringer tone
You can change the ringer tone heard
when a cellular call is received.
1 {MENU} (F6) i s i {SELECT}
2 “Ringer for cell” i {SELECT}
Transferring a cellular call
Cellular calls can be transferred between
this unit and the base unit, and between
this unit and another compatible
Panasonic unit (KX-THA11/KX-THA12/
KX-THA16/KX-THA17).
Transferring a cellular call
1 During a cellular call, press
{INTERCOM} to put the call on hold.
2 To page the base unit, press { 0}.
To page the handset, enter its
extension number ({1} to {8}).
L If you do not wish to announce the
transfer, skip to step 4.
3 Wait for the paged party to answer.
4 To complete the transfer, press {OFF}.
Note:
L If the paged party does not answer
within 1 minute after you hang up, your
extension rings and the call is returned
to your phone. You can speak to the
caller again by pressing {s}.
L To transfer a cellular call to the
answering system, see page 33.
3 “Ringer tone” i {SELECT}
4 Select the desired item. (Default: “Tone
3”) i {SAVE} i {OFF}
Note:
L If you erase a customized ring for
cellular call, “Tone 3” (default) is used
instead of that ringer tone.
For assistance, please visit http://www.panasonic.com/phonehelp 55
Answering a transferred cellular call
Press {s} to answer the page.
L After the paging party hangs up the call,
you can take the transferred call.
Note:
L If the paging party hangs up before you
answer the page, “Incoming call” is
displayed. Press {s} to take the
transferred call.
Page 56
Using a Cellular Phone with this Unit
Conference calls
Conference call with a cellular call and
land line call
While you are talking on a cellular call, you
can make or answer a 2nd call on the land
line, and then combine the calls to
establish a conference call.
1 During a cellular call, press {HOLD} 2
times.
2 To answer a land line call, press
{LINE1} or {LINE2}.
To make a land line call, press {LINE1}
or {LINE2}, then dial the phone
number.
3 When the land line call is connected,
press {CONF} to make a conference
call.
L To hang up only one line, press the
desired line button or {CELL} for the
party with which you want to continue
talking.
L To put both lines on hold, press
{HOLD}. To talk only with the land
line caller, press the desired line
button. To talk only with the cellular
caller, press {CELL}. To resume both
lines, press {CONF}.
Conference call with a cellular call and
an intercom call
While you are talking on a cellular call, one
more extension can join the conversation
and establish a conference call.
1 During a cellular call, press
{INTERCOM}.
2 To page the base unit, press { 0}.
To page the handset, enter its
extension number ({1} to {8}).
3 When the paged party answers, press
{CONF} to make a conference call.
L To leave the conference, press
{OFF}. The other 2 parties can
continue the conversation.
Note:
L The cellular call can be put on hold by
pressing {HOLD}. Only the person who
placed the call on hold can resume the
full conference by pressing {CONF}.
56 For assistance, please visit http://www.panasonic.com/phonehelp
Page 57
Printing
Print settings
You can connect the unit to your computer
network and print images to your printer. In
order to use this feature, you must first
configure the following settings, and
register the unit for printing by using the
MULTI TALK V Printing Utility. For software
installation details, refer to the “Installation
Guide for MULTI TALK V Software”
included with your base unit.
Important:
L Make sure that the base unit is
connected to your computer network.
Selecting the IP address mode
Normally you should select “Auto”. The
unit is automatically assigned a local
address. If you need to set an IP address
manually, select “Static”. The default
setting is “Auto”.
Important:
L You cannot use a global IP address for
the unit.
Setting an IP address manually
(“Static”)
To assign a specific IP address and subnet
mask, select “Static”, then enter the IP
address and subnet mask you wish to
assign to the unit.
1 {MENU} (F6) i x i {SELECT}
2 “Print settings” i {SELECT}
3 “Network settings” i {SELECT}
4 “IP address mode” i {SELECT}
5 “Static” i {SAVE}
6 Enter a valid IP address and subnet
mask.
7 {SAVE} i {OFF}
Note:
L If you make a mistake when entering an
IP address and subnet mask, press {^},
{V}, {<}, or {>} to move the cursor, then
press {CLEAR}. Enter the correct
number.
Automatic setup (“Auto”)
1 {MENU} (F6) i x i {SELECT}
2 “Print settings” i {SELECT}
3 “Network settings” i {SELECT}
4 “IP address mode” i {SELECT}
5 “Auto” i {SAVE} i {OFF}
For assistance, please visit http://www.panasonic.com/phonehelp 57
Setting the TCP port number
The default setting is “8081”. Normally you
do not need to change the port number
setting.
1 {MENU} (F6) i x i {SELECT}
2 “Print settings” i {SELECT}
3 “Network settings” i {SELECT}
4 “Set TCP port No.” i {SELECT}
5 Enter the TCP port number.
6 {SAVE} i {OFF}
Page 58
Printing
Connecting to a computer
network
Important:
L Make sure that the base unit is
connected to your computer network.
1 {MENU} (F6) i x i {SELECT}
2 “Print settings” i {SELECT}
3 “Network connect” i {SELECT}
L The IP address and subnet mask are
displayed.
4 Use the MULTI TALK V Printing Utility
to register the unit for printing. Refer to
“Registering the cordless video camera
station to the Printing Utility” in the
“Installation Guide for MULTI TALK V
Software” included with your base unit.
5 {OFF}
Selecting a computer
Select a computer that is connected to the
printer you would like to use for printing.
The printer should be set as the default
printer for the computer.
Important:
L Make sure that the computer is turned
on, and that the base unit is connected
to the computer network.
1 {MENU} (F6) i x i {SELECT}
2 “Print settings” i {SELECT}
3 “Select printer” i {SELECT}
4 {CHANGE}
Note:
L If you change the computer’s network
interface (LAN card, wireless network
card, USB adaptor, etc.), you must
repeat the procedure above before you
can print again.
Using “Wake on LAN” (WOL)
When “Wake on LAN” (WOL) is enabled
on your computer and this unit, you can
remotely start up, or wake up your
computer from sleep or standby mode
when printing images from this unit. Set
the appropriate delay time (wake up time
for the computer).
Important:
L Make sure that your computer is WOL
compliant. For more information, consult
with your computer manufacturer.
L Make sure that you have already
selected the computer.
1 {MENU} (F6) i x i {SELECT}
2 “Print settings” i {SELECT}
3 “Select printer” i {SELECT}
4 {OPTION} i {1} (“On”) (Default:
“Off”) i {V}
5 Enter the desired time. (Default: “120
seconds”)
L The time between 30 and 999
seconds can be set.
6 {SAVE} i {OFF}
Note:
L To disable WOL on this unit, press {0}
(“Off”) in step 4, then press {SAVE}.
5 Select the desired computer. i
{SAVE}
6 {OFF}
58 For assistance, please visit http://www.panasonic.com/phonehelp
Page 59
Printing
Printing images
You can print images while viewing the
picture gallery or play list, during a video
call, or while using the unit to monitor the
room (video monitor).
Important:
L Before printing, make sure that:
– you have registered the unit using the
MULTI TALK V Printing Utility.
– you have selected the computer
properly (page 58).
– the printer you want to use has been
set as the default printer for the
computer.
– you can print to the printer using your
computer.
L You can see icons indicating the status
of printing data transmission (page 15,
64).
L After printing has finished, confirm that
images printed successfully.
Printing images in the picture
gallery or play list
Printing images during a video
call or while video monitoring
(“Auto print”)
During a video call with an outside party
(page 28) or while video monitoring (page
36), you can print the displayed image at
about 5 second intervals.
1 During a video call with an outside party
or while video monitoring, press
{MENU}.
2 “Auto print” i {SELECT}
L To stop printing;
{MENU} i “Stop print” i
{SELECT}
Note:
L About 12 images are printed per letter-
sized page.
L The date and time of each image is also
printed, using the following format:
month, day, year, hour, minute, and
second.
Example: “051506 222420” = May 15,
2006, 10:24 p.m. and 20 seconds
1 While viewing images, press {PRINT}.
2 To print the displayed image;
“Print current” i {SELECT}
To print all images in the folder;
“Print all” i {SELECT}
Note:
L When you select “Print all”, about
12 images are printed per letter-sized
page.
L To stop printing, press {OFF} while
“Please wait” is displayed.
For assistance, please visit http://www.panasonic.com/phonehelp 59
Page 60
Useful Information
Connecting the USB cable to the unit
By connecting the USB cable to the USB port, you can use this unit to:
– use MULTI TALK V USB Utility with your computer (page 4).
– access to the Internet with your computer.
System requirements for your computer
The following system requirements must be met in order to use the MULTI TALK V
software.
Item Description
®
Operating
System
CPU For Windows 98SE and Windows Me: Pentium
RAM For Windows 98SE and Windows Me: 64 MB (128 MB or more
HDD 50 MB available disk space
Resolution 800 x 600 or higher resolution display
Others USB interface: 1.1
Microsoft
Windows 2000, or Microsoft Windows XP
For Windows 2000: Pentium 200 MHz or faster
For Windows XP: Pentium 300 MHz or faster
recommended)
For Windows 2000 and Windows XP: 128 MB
Video adaptor with high color (16 bit) or higher
CD-ROM drive
10/100 Mbps network card installed (necessary for LAN interface
users)
Browser: Internet Explorer 5.0 or later (necessary when monitoring
the cordless camera)
Windows® 98SE, Microsoft Windows Me, Microsoft
®
166 MHz or faster
Trademarks
L Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
L Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in
the United States and/or other countries.
L Screen shots are reprinted with permission from Microsoft Corporation.
L All other trademarks identified herein are the property of their respective owners.
60 For assistance, please visit http://www.panasonic.com/phonehelp
Page 61
Useful Information
Error messages/icons
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message Cause & solution
Busy L The called handset or base unit is in use.
L Other users are using the line(s). Wait until the line
button light or the line status icon goes out.
L Privacy mode is on for the call you tried to join (page
34).
L The handset or base unit you tried to copy phonebook
items to is in use.
L The handset you are calling is too far from the base unit.
L The handset user is monitoring a room using the
cordless camera.
Camera detect L The cordless camera paged the unit, but nobody
answered the page. After you monitor the cordless
camera, it disappears from the display.
Denied
Turn access on at
device.
Error!! L The unit’s registration or deregistration has failed. Move
Error!!
8 handsets have
already been
registered.
Failed L Video phone feature is not permitted on the other
L The monitor feature is turned off on the destination
handset or base unit and the room cannot be monitored
(page 35).
this unit and the base unit away from the electrical
appliances and try again.
L The handset or base unit user tried to send phonebook
items to you but there was an error. Have the other user
re-send the items to you (page 24).
L 8 handsets have already been registered to the base
unit. The deregistered handset number is still retained
in the base unit. To register an additional handset,
erase the unnecessary handset number using the base
unit. For more information, see the operating
instructions included with your base unit.
party’s unit.
L The video connection failed and you will be returned to
voice call shortly. Wait until it returns to voice call.
L If the “PC camera access” setting on the base unit is
set to “On”, you cannot use the video phone feature
during an intercom call.
For assistance, please visit http://www.panasonic.com/phonehelp 61
Page 62
Useful Information
Display message Cause & solution
---Incomplete--- L The destination unit’s phonebook memory is full. Erase
unnecessary items from the destination unit’s
phonebook (page 23).
L The destination unit is out of area.
L The destination unit’s user may have pressed {C} or
{s} on the handset or {SP-PHONE} on the base unit.
Invalid L There is no handset registered to the base unit
matching the extension number you entered.
L You selected your own extension number.
Invalid.
Please register
to the base unit
Memory full L There is no space in memory to record new songs.
No items stored LYour phonebook or redial list is empty.
No link to base.
Move closer to base
and try again.
Phonebook full L There is no space to store new items in the phonebook.
System is busy.
Please try again
later.
Title error L The title for the image is not entered or the title you
L The unit is not registered to the base unit. Register the
unit (page 17).
Erase unnecessary songs (page 44).
L There is no space in memory to store the new image.
Erase unnecessary images from your original data
(page 41).
L “Customize ring” is empty.
L “My pictures” is empty.
L The unit has lost communication with the base unit.
Move closer to the base unit, and try again.
L Confirm that the base unit’s AC adaptor is plugged in.
L Raise the base unit antennas.
L The unit’s registration may have been canceled. Re-
register the unit (page 17).
Erase unnecessary items (page 23).
L The resources available for wireless communication
(making or answering calls with a handset, monitoring
camera images from a computer, etc.) are limited.
Therefore, depending on the combination of wireless
features being conducted at the same time, your
desired operation may not be possible. Wait for other
users to finish and try again.
L Another user is listening to messages. Try again later.
entered is already used for another image. Enter the
title for that image only.
L The title for the customized ring is not entered or the title
you entered is already used for another customized
ring. Enter the title for that customized ring only.
62 For assistance, please visit http://www.panasonic.com/phonehelp
Page 63
Useful Information
Display message Cause & solution
RF connect error L The unit has lost communication with the base unit.
Move closer to the base unit, and try again.
L Confirm that the base unit’s AC adaptor is plugged in.
L Raise the base unit antennas.
L The unit’s registration may have been canceled. Re-
register the unit (page 17).
L The resources available for wireless communication
(making or answering calls with a handset, monitoring
camera images from a computer, etc.) are limited.
Therefore, depending on the combination of wireless
features being conducted at the same time, your
desired operation may not be possible. Wait for other
users to finish and try again.
PC search error LMake sure that you have registered the unit using the
MULTI TALK V Printer Utility. Refer to the “Installation
Guide for MULTI TALK V Software” included with your
base unit.
L Make sure that the computer is turned on.
IP address is wrong L Enter a valid IP address (page 57). You cannot use a
global IP address.
Subnet mask is
wrong
L Enter a valid subnet mask (page 57).
For assistance, please visit http://www.panasonic.com/phonehelp 63
Page 64
Useful Information
Printing error icons
If the unit detects a problem when you try to print images, an error icon is displayed.
Error icon Cause & solution
Radio frequency connect error
L The unit has lost communication with the base unit. Move closer to
the base unit, and try again.
L Confirm that the base unit’s AC adaptor is plugged in.
L Raise the base unit antennas.
L The unit’s registration may have been canceled. Re-register the
unit (page 17).
L The resources available for wireless communication (making or
answering calls with a handset, monitoring camera images from a
computer, etc.) are limited. Therefore, depending on the
combination of wireless features being conducted at the same time,
your desired operation may not be possible. Wait for other users to
finish and try again.
PC connect error
L Make sure that you have registered the unit using the MULTI TALK
V Printing Utility. Refer to the “Installation Guide for MULTI TALK V
Software” included with your base unit.
L Make sure that you have selected the computer properly (page 58).
L Make sure that the computer is turned on.
L If you are using “Wake on LAN” (WOL), confirm that the wake up
time is appropriate for your computer. Set a longer time (page 58).
L If you change the computer’s network interface (LAN card, wireless
network card, USB adaptor, etc.), you must select the computer
again before you can print again (page 58).
Process error
L Data traffic is heavy. Try again later.
64 For assistance, please visit http://www.panasonic.com/phonehelp
Page 65
Troubleshooting
General use
Problem Cause & solution
The unit does not work. L Check the connection (page 10).
L The unit has not been registered to the base unit.
Register the unit (page 17).
L Make sure that the battery is installed correctly and fully
charged it (page 10).
L Press {RESET} on the bottom of the unit using a
pointed object such as a pen (page 70).
“Recharge battery” is
displayed and I cannot
perform the following
operations:
– taking a picture with the
unit’s built-in camera
– erasing images or
editing a title while
viewing the stored
images
– taking a picture during
a video call or video
monitor
– recording or erasing a
customized ringer
– editing a title for a
customized ringer
– copying MULTI TALK V
USB Utility settings
(songs, images,
phonebook items,
programmable
settings, etc.) from your
computer
L The battery power is low. Fully charge the battery (page
11) and try again.
Useful Information
Programmable settings
Problem Cause & solution
I cannot program items. L While another user is listening to messages or the
answering system is answering a call, you cannot
program. Try again later.
While programming, the
unit starts to ring.
For assistance, please visit http://www.panasonic.com/phonehelp 65
L A call is being received. Answer the call and start again
after hanging up.
Page 66
Useful Information
Making/answering calls, intercom
Problem Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
The unit does not ring. L The ringer volume is turned off. Adjust it (page 42, 55).
I cannot make a call. LThe dialing mode may be set incorrectly. Change the
I cannot redial by
pressing {REDIAL}.
I cannot have a
conversation using the
headset.
I cannot make long
distance calls.
I cannot page the
handset or base unit.
I cannot turn the clarity
booster feature on.
The interrupt tones sound
while I am on an outside
call or on an intercom call
or monitoring a room.
L Move this unit and the base unit away from other
electrical appliances (microwave, wireless LAN
appliances, etc.).
L Move closer to the base unit.
L Raise the base unit antennas.
L Turn on the clarity booster feature (page 20).
L When printing (page 59), the unit does not ring until
“Please wait” disappears from the display. To
answer a call, press {s}. The unit stops printing.
setting (page 49).
L The base unit (including answering system) or handset
is in use. Try again later.
L If the last number dialed was more than 48 digits long,
the number will not be redialed correctly. Dial the
number manually.
L Make sure that a Panasonic optional headset is
connected properly (page 12).
L Make sure that you have long distance service.
L The called handset is too far from the base unit.
L The called unit is in use. Try again later.
L The resources available for wireless communication
(making or answering calls with a handset, monitoring
camera images from a computer, etc.) are limited. Wait
for the other user to end the operation and try again.
L A call is being received. Press {OFF} to end the call or
stop monitoring, then answer the call.
66 For assistance, please visit http://www.panasonic.com/phonehelp
Page 67
Phonebook
Problem Cause & solution
Copying stopped with an
item displayed.
Caller ID
Problem Cause & solution
The unit does not display
the caller’s name and/or
phone number.
The unit does not
announce the displayed
caller names.
The caller list/incoming
phone numbers are not
edited automatically.
I cannot dial the phone
number edited in the
caller list.
L The destination handset may have lost communication
with the base unit, or the destination unit user may have
pressed {C} or {s} on the handset or {SP-PHONE}
on the base unit.
The displayed phonebook item was not copied to the
unit. Press {OFF}. Confirm that the destination unit is
not in use and try again.
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 25).
L If a call is being transferred to you, the caller information
is not displayed.
L When printing (page 59), the unit does not display caller
information until “Please wait” disappears from the
display. To view caller information, press {OFF}. The
unit stops printing.
L The unit’s ringer volume is turned off. Adjust it (page
42).
L The Talking Caller ID feature is turned off. Turn it on
(page 48).
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 48).
L You need to call back the edited number to activate
Caller ID number auto edit.
L The phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 27).
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 67
Page 68
Useful Information
Problem Cause & solution
The 2nd caller’s
information is not
displayed during an
outside call.
Video phone
Problem Cause & solution
I cannot have a video call. L Depending on the compatibility of the other party’s
The interrupt tone is
heard during a video call.
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
video phone, you may not be able to have a video call
with that person. The other party needs a compatible
Panasonic unit (KX-THA12/KX-THA16/KX-THA17)
with the base unit (KX-TH102) or ITU-T H.324
compatible device to have a video call. Your unit works
with most videophone devices that meet the ITU-T
H.324.
L If the base unit is connected to a VoIP-TA (Voice over
Internet Protocol - Telephony Adaptor), you may not be
able to have a video call.
L Video phone feature is not permitted on the other
party’s unit.
L Another user is accessing the Internet using a dial up
network. Wait until another user to end the operation
and try again.
L Another handset user is on a video call with an outside
party. Wait until another handset user to end the call
and try again.
L You cannot have a video call during a cellular call.
L A call is being received. Press {OFF} to end the 1st call,
then answer the 2nd call.
Video monitor
Problem Cause & solution
The image is faint. L The camera lens is dirty. Clean it with a soft dry cloth.
The image sent from
another compatible
Panasonic unit (KXTHA12/KX-THA13/KXTHA16/KX-THA17) is
poor.
L Adjust the display sharpness or brightness setting
(page 38, 39).
L The place where the destination unit is located is dark.
Improve lighting.
68 For assistance, please visit http://www.panasonic.com/phonehelp
Page 69
Problem Cause & solution
The image sent from
another compatible
Panasonic unit (KXTHA12/KX-THA13/KXTHA16/KX-THA17) is
dark and difficult to see.
I cannot connect to
another compatible
Panasonic unit (KXTHA12/KX-THA13/KXTHA16/KX-THA17), the
image distorts, or the
image is slow.
“Camera detect” is
displayed.
Answering system
Problem Cause & solution
I cannot operate the
answering system.
L Adjust the display brightness setting (page 39).
L There is a strong sunlight or a backlight in the place
where the destination unit is located. Try shading the
camera’s location.
L The destination unit has lost communications with the
base unit. Move the destination unit closer to the base
unit, and try again.
L There is an obstacle such as concrete wall. Move the
destination unit to the place without an obstacle.
L A microwave or wireless LAN appliance is in use. Move
the destination unit closer to the base unit or use the
destination unit away from those appliances, and try
again.
L When you were paged from the cordless camera, you
were not near the unit and could not answer the page.
After you monitor the cordless camera which paged
you, the indication disappears.
L Another user is operating the answering system.
L If other users are talking on a conference call, you
cannot operate the answering system. Try again later.
Useful Information
Battery recharge
Problem Cause & solution
I charged the battery fully,
but 3 continues to
flash, or 4 is
displayed.
The display is blank. L Confirm that the battery is properly installed.
For assistance, please visit http://www.panasonic.com/phonehelp 69
L The battery may need to be replaced with a new one
(page 12).
L Fully charge the battery (page 11).
Page 70
Useful Information
RESET button
If the unit does not work, press {RESET} on the bottom of the unit using a pointed object
such as a pen.
{
RESET
}
RESET
70 For assistance, please visit http://www.panasonic.com/phonehelp
Page 71
FCC and other information
A
Useful Information
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain
to the dispatcher the reason for the
call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
ny changes or modifications not
expressly approved by the party
responsible for compliance could void the
user’s authority to operate this device.
NOTE:
This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to Part 15 of
the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
FCC RF Exposure Warning:
The product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment. To comply with
FCC RF exposure requirements, the
product must be installed and operated
20 cm (8 inches) or more away from all
person’s body (excluding extremities of
hands, wrist and feet). The product must
not be collocated or operated in
conjunction with any antenna or
transmitter.
Responsible party:
Panasonic Corporation of North America
One Panasonic Way,
Secaucus, New Jersey 07094
Phone number: 1-800-211-PANA (1-800211-7262)
FCC Warning:
To ensure compliance with FCC
emissions limits, use only the included
USB cable with the ferrite core when
connecting the unit to a computer.
For assistance, please visit http://www.panasonic.com/phonehelp 71
Page 72
Useful Information
CAUTION:
Installation
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided, or
identified for use with the product only, in
accordance with the instructions and
limitations specified in this manual.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of 2.402
GHz to 2.48 GHz, and the power output
is 125 mW (max.).) Do not use the
product in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
Notice
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose the product to rain
or any type of moisture.
L Unplug the product from power outlets if
it emits smoke, an abnormal smell, or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
and contact the Panasonic Call Center
at 1-800-211-PANA (1-800-211-7262).
72 For assistance, please visit http://www.panasonic.com/phonehelp
Page 73
Useful Information
Specifications
Operating environment 5 °C – 40 °C (41 °F – 104 °F)
Frequency 2.402 GHz – 2.48 GHz
Bluetooth compliance Bluetooth wireless technology 1.2
Dimensions Approx. height 190 mm x width 141 mm x depth 77 mm
Mass (Weight) Approx. 630 g (1.39 lb.)
Power consumption Standby: Approx. 2.3 W
Power output 125 mW (max.)
Power supply AC adaptor (120 V AC, 60 Hz)
Built-in
camera
Video system ITU-T Standard H.324 technology
Image resolution Image size (QCIF) 176 x 144 pixels
Interface USB: 1.1
Number of
pixels
Illuminance 10 lux (min.)
Focus Fixed 0.48 m (1829/32 inches) – Infinity
Photograph Vertical angle: Approx. 35°
15
/32 inches x 59/16 inches x 31/32 inches)
(7
Maximum: Approx. 7.0 W
Ni-MH battery (3.6 V, 1,500 mAh)
1
300,000 pixels (
Horizontal angle: Approx. 46°
Image size (QVGA) 320 x 240 pixels
/5 inch CMOS sensor)
Note:
L Design and specifications are subject to change without notice.
L The illustrations in these instructions may vary slightly from the actual product.
Trademarks
L The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use
of such marks by Panasonic is under license.
For assistance, please visit http://www.panasonic.com/phonehelp 73
Page 74
Useful Information
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Servicenter; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (1-800-211-7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
74 For assistance, please visit http://www.panasonic.com/phonehelp
Page 75
Warranty
Useful Information
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
One Panasonic Way,
Secaucus, New Jersey 07094
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision
to repair or replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
✄
During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product prepaid during the Limited Warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts
(cabinet). This Limited Warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This Limited Warranty is extended only to the
original purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product
prepaid to:
Panasonic Services Company Customer Servicenter
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
For assistance, please visit http://www.panasonic.com/phonehelp 75
Page 76
Useful Information
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of
the product, or service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or
messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
76 For assistance, please visit http://www.panasonic.com/phonehelp
Page 77
Useful Information
Direct command chart/programming index
Important:
L You can program each feature directly by using feature codes.
Press {MENU}, {#}, then press the desired feature code.
Note:
L When you find “*1” or “*2” in the following table, refer to the corresponding note below.
*1 If you program the following features using one of the units, you do not need to program
the same item using another unit.
*2 If you reset the base unit, the marked features are reset to their default settings. To
reset the base unit, see its operating instructions.
Telephone
Feature Feature
code
Appearance (Display color) {1}{8}{2} Color 1 –45
Auto edit
(Caller ID number auto edit)
Background music {1}{8}{6} Off –47
Caller list {2}{1}{3} ––26
Customer support {6}{8}{0} ––50
Customize ring {1}{6}{6} ––43
Date and time
Deregistration {1}{3}{1} ––17
Display (Display language) {1}{1}{0} English r 17
Registration {1}{3}{0} ––17
Interrupt tone {2}{0}{1} 2 r 44
Key tone {1}{6}{5} On –48
LCD contrast
(Display contrast)
Line select {2}{5}{0} Auto r 48
Memory status {6}{7}{0} ––49
Music volume {1}{8}{7} 2 –47
Play list {1}{8}{4} ––45
Play pattern {1}{8}{3} Sequential –46
Phonebook {2}{8}{0} ––21
Ringer tone {1}{6}{1} Line 1: Tone 1
*1
{2}{1}{4} On r 48
{1}{0}{1} 12.31.2006 –47
{1}{4}{5} Level 5 r 45
Default setting Base
reset
r 42
Line 2: Tone 2
Page
*2
For assistance, please visit http://www.panasonic.com/phonehelp 77
Page 78
Useful Information
Feature Feature
code
Default setting Base
reset
Page
*2
Ringer volume {1}{6}{0} High r 42
Set dial mode
Set flash time
Set line mode
*1
*1
*1
{1}{2}{0} Tone r 49
{1}{2}{1} 700ms r 49
{1}{2}{2} B r 49
Slide-show speed {1}{8}{5} 10 seconds –46
Talking CallerID {1}{6}{2} On –48
Time adjustment
*1
{2}{2}{6} Caller
r 47
ID[auto]
Time-out
{1}{8}{8} 1 hour –46
(Length of the slide-show)
Voice enhancer {2}{7}{0} Off –48
Wallpaper {1}{8}{1} Set picture –44
Intercom, monitor, viewer, and cordless camera features
Feature Feature
code
Default setting Base
reset
Page
*2
Audio only (Audio monitor) {7}{2}{2} ––35
Camera (Taking a picture) {6}{3}{5} ––40
Camera & Audio
{7}{2}{3} ––36
(Monitoring the room)
Device name
{1}{0}{4} LCD unit –48
(Changing the unit’s name)
Monitor access {2}{0}{2} Deny r 35
Viewer (Picture gallery) {6}{7}{1} ––41
Video phone features
Feature Feature
code
Default setting Base
reset
Page
*2
Hold options {6}{4}{2} Hold only –31
Privacy image {6}{4}{3} ––31
Video access {6}{4}{1} Permit –31
Video phone mode {6}{4}{0} Live video –31
Answering system features
Feature Feature
code
Default setting Base
reset
Page
*2
Message playback {3}{0}{0} ––51
78 For assistance, please visit http://www.panasonic.com/phonehelp
Page 79
Useful Information
Cellular connection
Feature Feature
code
Ringer tone
{6}{2}{9} Tone 3 r 55
(For cellular phones)
Ringer volume
{6}{2}{8} High r 55
(For cellular phones)
Print settings
Feature Feature
code
IP address mode {5}{0}{0} Auto –57
Network connect {5}{2}{3} ––58
Select printer
{5}{2}{4} ––58
(Selecting a printing PC)
Set static IP {5}{0}{1} ––57
Set TCP port No. {5}{0}{6} 8081 – 57
Default setting Base
reset
Default setting Base
reset
Page
*2
Page
*2
For assistance, please visit http://www.panasonic.com/phonehelp 79
Page 80
Index
Index
A Answering calls: 19
Answering system
Erasing messages: 52
Listening to messages: 51
Appearance (display color): 45
Audio cable: 43
B Battery
Charge: 11
Installation: 10
Performance: 11
Replacement: 12
Strength: 11
Bluetooth wireless technology: 53
Booster (clarity booster): 20
C Call share: 34
Call Waiting: 19
Call Waiting Caller ID: 25
Caller ID number auto edit: 27, 48
Caller ID service: 25
Caller list
Calling back: 26
Editing: 27
Erasing: 27
Storing: 27
Viewing: 26
Camera
Erasing: 41
Taking a picture: 40
Viewer (picture gallery): 41
Cellular phone
Conference: 56
Making/answering calls: 53
Ringer tone: 55
Ringer volume: 55
Transferring a call: 55
Conference calls: 33
Connections
AC adaptor: 10
USB cable: 60
Customer support: 50
Customize ring: 43
D Date and time: 47
Deregistration: 17
Device name: 48
Dialing mode: 49
Direct commands: 77
Display
Color: 45
Contrast: 45
Language: 17
E Error icons: 64
Error messages: 61
F Flash: 19
Flash time: 49
H Headset: 12
Hold: 19
Hold options: 31
I Intercom: 32
Interrupt tone: 44
K Key tone: 48
L Line mode: 49
Line selection: 48
M Making calls: 18
Memory capacity (message
recording): 51
Memory status (images and songs): 49
Missed calls: 26
Monitor
Audio monitor: 35
Monitor access: 35
Video monitor: 36
MULTI TALK V: 4
Mute: 19
P Pause: 18
Phonebook: 21
Picture ID: 26
Play list: 45
Print settings
IP address mode: 57
Network connect: 58
Select printer: 58
Static IP: 57
TCP port number: 57
WOL (Wake on LAN): 58
Printing images: 59
Privacy feature: 34
Privacy image: 31
Pulse service: 20
Q Quick dial: 23
R Redial list: 18
Registration: 17
RESET button: 70
80 For assistance, please visit http://www.panasonic.com/phonehelp
Page 81
Ringer ID: 26
Ringer off: 19, 42
Ringer tone: 42
Ringer volume: 42
Rotary service: 20
S Slide show
Background music: 47
Play list: 45
Play pattern: 46
Slide show speed: 46
Time-out: 46
Turning on/off: 46
Soft keys: 16
Specifications: 73
SP-phone: 18
T Talking Caller ID: 25, 48
Time adjustment: 47
Tone: 20
Trademarks: 60, 73
Transferring a call: 32
Troubleshooting: 65
TTY: 5
Two way (2WAY): 36
U USB cable: 60
V VE (voice enhancer): 20, 48
Video phone
Capture: 30
Hold options: 31
Making/answering calls: 28
Pause video: 30
Privacy image: 31
Video access: 31
Video phone mode: 31
Volum e
Ringer: 42
Speaker: 18
W Wallpaper: 44
Warranty: 75
When: 36
WOL (Wake on LAN): 58
Index
For assistance, please visit http://www.panasonic.com/phonehelp 81
Page 82
Notes
82 For assistance, please visit http://www.panasonic.com/phonehelp
Page 83
Notes
For assistance, please visit http://www.panasonic.com/phonehelp 83
Page 84
If you need assistance with setup or operation
1 Visit our website: http://www.panasonic.com/phonehelp
2 Contact us via the web at: http://www.panasonic.com/contactinfo
3 Call us at: 1-800-211-PANA (1-800-211-7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom, to the outside of the carton.
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and
adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.
We recommend keeping a record of the following information for future reference.
Serial No. Date of purchase
(found in the battery compartment)
Name and address of dealer
Attach your purchase receipt here.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications Co., Ltd.
© 2005 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX14800WA DM1105SN2036
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