Thank you for purchasing a Panasonic cordless telephone.
We recommend keeping a record of the following information for future reference.
Serial No.Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Feature highlights
Telephone and monitoring features
N Audio monitor (between handset and base unit)
You can listen to the audio in a room where the handset or base unit is located (page
36).
N Customize ring
You can connect an audio device to the handset using the included audio cable and
record songs to be used as the handset ringer tone (page 38).
N Changing the device name
You can customize the name for the handset and base unit (page 39).
N Link to Cell feature
This feature allows you to make or answer cellular calls using the handset or base unit,
if your cellular phone is Bluetooth® wireless technology compatible to this product (page
52). Your cellular line can be used as a 2nd line. For more information for this feature,
please visit our website (page 5).
For assistance, please visit http://www.panasonic.com/phonehelp3
Page 4
Introduction
Accessory information
Base unit
A AC adaptor for base unit
(Order No. PQLV206X)
Handset
A Battery
(Order No. HHR-P104)
A Handset cover
(Order No. PQYNTHA19R)
A Telephone line cord
(Order No. PQJA10075Z)
A Audio cable
(Order No. PQJA10165Z)
Additional/replacement accessories
Accessory itemOrder number
Rechargeable nickel metal hydride
(Ni-MH) battery
Corded headsetKX-TCA86, KX-TCA88HA, KX-TCA91,
Belt clipPQKE10404Z1
Wall-mounting adaptor for base unit PQKL10078Z1
T-adaptorKX-J66
HHR-P104
KX-TCA92, KX-TCA93, KX-TCA94, KX-TCA95,
or KX-TCA98
Note:
L You can expand your phone system by registering additional compatible Panasonic
units (page 5).
Sales and support information
L To order these accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
You can expand the phone system by registering the following units to a single base unit:
max. 18
Handsets (optional): max. 8
(including handset sold with KX-TH111
base unit)
Cordless handset
KX-THA19
Note:
L Headset and cellular phone must have Bluetooth capability and must be compatible to
this product. For more details and the list of compatible cellular phones, please visit:
www.panasonic.com/CompatibleCellPhones
L References in these operating instructions to “a charger” or “other handsets” are for
accessory handset users only.
Other Bluetooth compatible
devices (optional): max. 10
Headset
Cellular phone:
max. 5
For assistance, please visit http://www.panasonic.com/phonehelp5
Page 6
Introduction
Important safety
instructions
When using the product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a moist cloth for
cleaning.
4. Do not use the product near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
5. Place the product securely on a stable
surface. Serious damage and/or injury
may result if the product falls.
6. Do not cover slots and openings on the
product. They are provided for
ventilation and protection against
overheating. Never place the product
near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked on
the product. If you are not sure of the
type of power supplied to your home,
consult your dealer or local power
company.
8. Do not place objects on the power
cord. Install the product where no one
can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in the product. This may result in the
risk of fire or electric shock. Never spill
any liquid on the product.
11. To reduce the risk of electric shock, do
not disassemble the product. Take the
product to an authorized service center
when service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
12. Unplug the product from power outlets
and refer servicing to an authorized
service center when the following
conditions occur:
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not work
normally by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
E. If the product has been dropped or
physically damaged.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use the product to report a gas
leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L To prevent electric shock, use only the
included audio cable with the
transformer when connecting the unit to
an audio device.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided, or
identified for use with the product only, in
accordance with the instructions and
limitations specified in this manual.
Center at 1-800-211-PANA (1-800-211-
7262).
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of 2.402
GHz to 2.48 GHz, and the power output
is 125 mW (max.).) Do not use the
product in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose the product to rain
or any type of moisture.
L Unplug the product from power outlets if
it emits smoke, an abnormal smell, or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
emitting and contact the Panasonic Call
For assistance, please visit http://www.panasonic.com/phonehelp7
Page 8
Introduction
For best performance
Base unit location/noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Raising the antennas vertically.
L Placing the product away from electrical
appliances.
L If you use the handset near other
electrical appliances (microwave,
wireless LAN appliance, etc.), noise may
be heard. Move away from those
appliances and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
(104 °F). Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
L Operating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for
a long period of time, unplug the product
from the power outlet.
L The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C (41 °F) or greater than 40 °C
Connect the telephone line cord until it
clicks into the base unit (A) and telephone
line jack (B). Connect the AC adaptor cord
by pressing the plug firmly (C).
L Use only the included Panasonic AC
adaptor PQLV206.
“Click”
A
Hook
C
To single-line
telephone jack
B
(RJ11C)
(120 V AC,
60 Hz)
If you subscribe to a DSL service
Please attach a noise filter (contact your
DSL provider) to the telephone line
between the base unit and the telephone
line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 27) do not
function properly.
To single-line
Noise filter
telephone
jack (RJ11C)
Note:
L The AC adaptor must remain connected
at all times. (It is normal for the adaptor
to feel warm during use.)
L The AC adaptor should be connected to
a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
L The unit will not work during a power
failure. We recommend connecting a
corded telephone to the same telephone
line or to the same telephone jack using
a Panasonic T-adaptor (page 4).
For assistance, please visit http://www.panasonic.com/phonehelp9
Page 10
Preparation
Setting up the handset
Please call 1-800-8-BATTERY (1-800822-8837) for information on how to
recycle this battery.
Battery installation/replacement
1 Press the notch of the handset cover
firmly, and slide it in the direction of the
arrow.
L If necessary, remove the old battery.
2 Insert the battery (A), and press it
down until it snaps into position (B).
Then close the handset cover (C, D).
B
A
Important:
L Use only the rechargeable Panasonic
battery noted on page 4.
Attention:
C
D
Battery charge
Place the handset on the base unit for 6
hours before initial use.
While charging, the charge indicator on the
handset lights in amber. When the battery
is fully charged, the indicator lights in
green.
Base unit
Note:
L If you want to use the handset
immediately, charge the battery for at
least 15 minutes.
L To ensure that the battery charges
properly, clean the charge contacts of
the handset and base unit with a soft,
dry cloth once a month. Clean more
often if the unit is subject to the exposure
of grease, dust, or high humidity.
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
shortened over time depending on
usage conditions and surrounding
temperature.
L Battery power is consumed whenever
the handset is off the base unit, even
when the handset is not in use. The
longer you leave the handset off the
base unit, the less time you may actually
talk using the handset.
L After the handset is fully charged,
displaying “Charge completed”, it
may be left on the base unit without any
ill effect on the battery.
L The battery level may not be displayed
correctly after you replace the battery. In
this case, place the handset on the base
unit and let charge for 6 hours.
For assistance, please visit http://www.panasonic.com/phonehelp11
Page 12
Preparation
Controls
Base unit
AB
A {REDIAL}
B {PAUSE}
C {CONF} (Conference)
D {HOLD}
E {MEMO}
F {GREETING REC} (Recording)
{GREETING CHECK}
G {ANSWER ON}
ANSWER ON indicator
H {EDIT}
I {ERASE}
J {STOP}
K {MESSAGE}
L Antenna
M Speaker
CDEFG
HIJ K
RSTUVWXZ
Y
Q
L
NOP
LM
N {TRANSFER} {INTERCOM}
O IN USE indicator
P Display
Q CELLULAR SELECT {1}, {2}, {3}, {4},
{5}
R Charge contacts
S {*} (TONE)
T {PRIVACY}
U {SP-PHONE} (Speakerphone)
SP-PHONE indicator
V {MUTE}
W {FLASH} {CALL WAIT}
X MIC (Microphone)
Y Navigator key ({^}{V}{<}{>})
Z {MENU} {SET}
A Speaker
B Display
C Headset jack/Audio jack
D {C} (TALK)
E Joystick
F {s} (SP-PHONE)
G {*} (TONE)
H {PAUSE} {REDIAL}
I Microphone
Using the joystick
The handset joystick can be used to
navigate through menus and to select
items shown on the display, by pushing it
up, down, left, or right.
P
Q
J Charge indicator/Ringer indicator/
Message indicator
K Receiver
L Soft keys
M {OFF}
N {MUTE} {CLEAR}
O {HOLD} {INTERCOM}
P {FLASH} {CALL WAIT}
Q Charge contacts
It can also be used to select the center soft
key icon (page 15), by pressing down on
the center of the joystick.
For assistance, please visit http://www.panasonic.com/phonehelp13
Page 14
Preparation
Displays
Base unit display items
Displayed
item
~Base unit ringer is off.
MESSAGE
FULL
1This icon is displayed in
Meaning
Flashes when the date
and time need to be set.
Call privacy mode is on.
Flashes when message
memory is full.
You are using a cellular
line. The number of bars
indicates the signal
strength of the cellular
line. Depending on a
connected cellular
phone’s capability, these
bars may not be
displayed.
the lower right
representing a connected
cellular phone’s battery
level. It may not be
displayed depending on
the cellular phone’s
capability.
Handset display items
Displayed
item
1– Battery level indicator
SLine is in use.
Example:Handset extension
VE
Meaning
for the handset (located
in the upper right of the
display)
– This icon is also
displayed in the lower
right representing a
connected cellular
phone’s battery level. It
may not be displayed
depending on the
cellular phone’s
capability.
Flashing:
– a call is put on hold.
– the answering system is
answering a call.
Flashing rapidly: a call is
being received.
number
Voice enhancer is on.
Speaker is on.
Call privacy mode is on.
~Handset ringer is off.
CELL
(displayed
in the top
center)
The cellular line is in use.
Flashing: a cellular call is
put on hold on the
handset.
Flashing rapidly: a cellular
call is being received.
You are using a cellular
line. The number of bars
indicates the signal
strength of the cellular
line. Depending on a
connected cellular
phone’s capability, these
bars may not be
displayed.
Handset soft keys
The handset features 2 soft keys and a
joystick. By pressing a soft key, or by
pressing the center of the joystick, you can
select the feature or operation indicated by
the soft key icon shown directly above it.
CID
QUICK
Menu icons
When in standby mode, pressing {MENU}
(center of joystick) on the handset or
{MENU} on the base unit reveals the main
menu. From here you can access various
features and settings.
Note:
L The menu icons shown in these
operating instructions vary slightly from
the actual icons shown on the display.
Base unit
Menu icon Menu/feature
d
G
A
f
F
h
Phonebook
Caller list
Set answering
Ringer settings
Audio monitor
Other items
Handset
Menu icon Menu/feature
d
G
i
f
F
h
For assistance, please visit http://www.panasonic.com/phonehelp15
Phonebook
Caller list
Message playback
Ringer settings
Audio monitor
Other items
Page 16
Preparation
Symbols used in these
operating instructions
Symbols used at the end of titles
SymbolMeaning
^
Y
Symbols used for operations
SymbolMeaning
For base
unit
d, G,
A,
f, F,
h
For
handset
d, G,
i, f,
F, h
Example:
“Ringer volume”
iProceed to the next
Example:
{MENU}
Handset:
{^} {V}
{<} {>}
Base unit:
{^} {V}
{<} {>}
Operate with the base unit.
Operate with the handset.
The symbols to the left
represent the base unit
menu icons.
The symbols to the left
represent the handset
menu icons.
Push the joystick of the
handset or press the
navigator key of the base
unit up or down to select
the words in quotations
shown on the display.
operation.
The words in the brackets
show button names on the
handset and base unit.
Push the joystick up, down,
left, or right.
Press up, down, left, or
right on the base unit
navigator key.
Setting the unit before
use
Display language Y ^
Handset
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Change language” i{SELECT}
3 Select the desired setting. (Default:
“English”)
4 Press the center of joystick to save. i
{OFF}
Note:
L If you select a language you cannot
read, press the center of joystick,
{#}{1}{1}{0}{1}, and {SAVE} to
change the display language to English.
Base unit
1 {MENU} ihi {SET}
2 “Change language” i{SET}
3 Select the desired setting. (Default:
“English”) i{SET}i{STOP}
Note:
L If you select a language you cannot
read, press {MENU}, {#}{1}{1}{0}{1},
and {SET} to change the display
language to English.
If you cannot make calls, change this
setting depending on your telephone line
service.
“Tone”: For tone dial service.
“Pulse”: For rotary pulse dial service.
L You only need to program this setting
once, using either the handset or base
unit.
Handset
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Set tel line” i{SELECT}
3 “Set dial mode” i{SELECT}
4 Select the desired setting. (Default:
“Tone”) i{SAVE}i{OFF}
Base unit
1 {MENU} ihi {SET}
2 “Set tel line” i{SET}
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
Example: 9:30
{0}{9}{3}{0}
5 Press {*} to select “AM” or “PM”.
6 {SAVE} i {OFF}
Base unit
1 {MENU} ihi {SET}
2 “Date and time” i{SET}
3 Enter the current month, day, and year
by selecting 2 digits for each.
Example: May 15, 2006
{0}{5}{1}{5}{0}{6}
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
Example: 9:30
{0}{9}{3}{0}
5 Press {*} to select “AM” or “PM”.
3 “Set dial mode” i{SET}
4 Select the desired setting. (Default:
“Tone”) i{SET}i{STOP}
Date and time Y ^
L You only need to program this setting
once, using either the handset or base
unit.
Handset
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Date and time” i{SELECT}
3 Enter the current month, day, and year
by selecting 2 digits for each.
Example: May 15, 2006
{0}{5}{1}{5}{0}{6}
For assistance, please visit http://www.panasonic.com/phonehelp17
6 {SET} i {STOP}
Note for handset and base unit:
L If you make a mistake when entering the
date and time, press {^}, {V}, {<}, or
{>} to move the cursor, then make the
correction.
Page 18
C
Making/Answering Calls
Making calls
Using the handset Y
1 Lift the handset and dial the phone
number.
L To correct a digit, press {CLEAR}.
2 Press {C} or {CALL}.
3 When you finish talking, press {OFF} or
place the handset on the base unit or
charger.
L If you have registered a cellular
phone to the base unit (page 52),
{CALL} is not displayed.
Making a call using the redial list
The last 10 phone numbers dialed are
stored in the redial list.
1 {REDIAL}
2 Push {^} or {V} to select the desired
number.
L To erase the displayed number, press
{CLEAR}.
3 {C}
PAUSE button (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long distance
service. When storing a calling card
access number and/or PIN in the
phonebook, a pause is also needed (page
24).
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
1 {9} i {PAUSE} i Dial the phone
number.
Using the speakerphone
1 Lift the handset, dial the phone number,
and press {s}.
L Speak alternately with the other party.
2 {C}
Note:
L A 3.5 second pause is inserted each
time {PAU SE} is pressed. Press
repeatedly to insert longer pauses.
into the MIC.
L Speak alternately with the other party.
4 When you finish talking, press {SP-
PHONE}.
Note:
L Use the speakerphone in a quiet
environment.
L While on a call, you can switch from the
base unit to the handset:
– If the handset is off the base unit,
press {C} on the handset, then
press {SP-PHONE} on the base unit.
– If the handset is on the base unit,
simply lift it.
Adjusting the speaker volume
Press {^} or {V} while talking.
1 {9} i {PAUSE} i Dial the phone
number.
2 {SP-PHONE}
Note:
L A 3.5 second pause is inserted each
time {PAU SE} is pressed. Press
repeatedly to insert longer pauses.
Making a call using the redial list
The last 10 phone numbers dialed are
stored in the redial list.
1 {REDIAL}
2 Press {^} or {V} to select the desired
number.
L To erase the displayed number, press
{ERASE}.
3 {SP-PHONE}
PAUSE button (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
For assistance, please visit http://www.panasonic.com/phonehelp19
Page 20
C
Making/Answering Calls
Answering calls
Using the handset Y
1 Lift the handset and press {C} or {s}.
L You can also answer the call by
pressing any button except the
joystick or {OFF}. (Any key talk
feature)
2 When you finish talking, press {OFF} or
place the handset on the base unit or
charger.
Auto talk
This feature allows you to answer a call by
simply lifting the handset off the base unit
or charger. You do not need to press {C}.
To activate this feature, see page 40.
Temporary ringer off
While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}.
Using the base unit ^
1 {SP-PHONE}
2 Speak into the MIC.
3 When you finish talking, press {SP-
PHONE}.
Useful features during a
call
HOLD button Y ^
This feature allows you to put an outside
call on hold.
Handset
Press {HOLD} 2 times during an outside
call.
L To release the hold, press {C}.
Base unit
Press {HOLD} during an outside call.
L To release the hold, press {SP-
PHONE}.
Note for handset and base unit:
L If a call is kept on hold for more than 6
minutes, an alarm tone starts to sound.
After 4 additional minutes on hold, the
call is disconnected.
MUTE button Y ^
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
Handset
To mute your voice, press {MUTE}.
L To return to the conversation, press
{MUTE} or {C}.
Base unit
To mute your voice, press {MUTE}.
L To return to the conversation, press
Pressing {FLASH} allows you to use
special features of your host PBX such as
transferring an extension call, or accessing
optional telephone services such as Call
Waiting.
Note:
L To change the flash time, see page 41.
For Call Waiting service users
Y ^
To use Call Waiting, you must subscribe to
your telephone service provider’s Call
Waiting service.
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone.
Press {CALL WAIT} to answer the 2nd
call after the tone.
L To switch between calls, press {CALL
WAIT}.
Note:
L Please contact your telephone service
provider for details and availability of this
service in your area.
Temporary tone dialing (for
rotary/pulse service users)
Y ^
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering access
numbers which require tone dialing.
Handset clarity booster Y
This feature can improve sound clarity
when the handset is used in an area where
there may be interference. During an
outside call, this feature is turned on
automatically when necessary. You can
also turn this feature on or off manually.
1 Press {MENU} (center of joystick)
during an outside call.
2 To turn this feature on, select “Booster
on”.To turn this feature off, select “Booster
off”.
3 {SELECT}
Note:
L While this feature is turned on;
– the battery operating time is
shortened (page 11).
– the maximum number of extensions
that can be used at a time may
decrease.
Handset voice enhancer Y
This feature clarifies the voice of the
person you are talking to, reproducing a
more natural-sounding voice that is easier
to hear and understand (page 40).
1 Press {MENU} (center of joystick)
during an outside call.
2 To turn this feature on, select “Voice
enhancer”.To turn this feature off, select “V.E.
off”.
3 {SELECT}
Note:
L Depending on the condition and quality
of your telephone line, this feature may
emphasize existing line noise. If it
becomes difficult to hear, turn this
feature off.
For assistance, please visit http://www.panasonic.com/phonehelp21
Page 22
d
Phonebook
Handset phonebook
You can add 50 items to the handset
phonebook and search for phonebook
items by name. Each item can be assigned
a name, phone number, ringer ID, and
light-up ID. Ringer ID and light-up ID
features (page 28) are available for Caller
ID subscribers.
Adding items to the handset
phonebook
1 {MENU} (center of joystick) i d
i{SELECT}
2 {ADD}
3 Enter the name (max. 16 characters).
i{NEXT}
4 Enter the phone number (max. 32
digits). i {NEXT}
5 Select the desired ringer ID (page 28).
i{NEXT}
6 Select the desired light-up ID (page 28).
i {NEXT}i {SAVE}
L To add other items, repeat from step
2.
7 {OFF}
Note:
L To assign a song as ringer ID, you can
record it from an audio device (page 38).
L If you select “No Ringer ID” (default),
the handset uses the ringer tone you
Y
selected on page 37 when a call is
received from that caller.
L If you select “No Light-up ID”
(default), the handset uses the ringer
indicator color you selected on page 39
when a call is received from that caller.
Character table for entering names
KeyCharacter
{1}&’ (),–./1
{2}abcABC2
{3}def DEF3
{4}ghi GHI 4
{5}jklJKL5
{6}mn o MNO6
{7}pqr s PQRS7
{8}tuvTUV8
{9}wxyzWXYZ9
{0}0Space
{*};
{#}#
Note:
L To enter another character that is
located on the same dial key, first push
{>} to move the cursor to the next
space.
Editing/correcting a mistake
Use the joystick to move the cursor to the
character or number you want to erase,
then press {CLEAR}. Enter the
appropriate character or number.
Phonebook items can be searched for
alphabetically by scrolling through the
phonebook items or by initial.
Once you have found the desired item,
press {C} or {CALL} to dial the phone
number.
L If you have registered a cellular phone to
the base unit (page 52), {CALL} is not
displayed.
Searching for a name alphabetically by
scrolling through all items
Y
1 {MENU} (center of joystick) i d
i {SELECT}
2 Push {^} or {V} to select the desired
item.
L To display further information for the
selected item, push {>}. To return to
the list, push {<}.
Searching for a name by initial
Editing items in the handset
phonebook
Y
1 Find the desired item (page 23). i
{EDIT}
2 Edit the name if necessary (page 22).
i{NEXT}
3 Edit the phone number if necessary.
i{NEXT}
4 Select the desired ringer ID. i
{NEXT}
5 Select the desired light-up ID. i
{NEXT} i {SAVE} i {OFF}
Erasing an item in the handset
phonebook
Y
1 Find the desired item (page 23).
2 {CLEAR} i {YES} i {OFF}
Quick dial Y
1 {MENU} (center of joystick) i d
i{SELECT}
2 Press the dialing button ({0} to {9},
{#}, or {*}) that corresponds to the
first letter you are searching for (see the
character table, page 22).
Example: “LISA”
Press {5} repeatedly to display the first
phonebook entry starting with the initial
“L” and go to step 3.
L If there is no item corresponding to
the letter you selected, the next item
is displayed.
3 Push {V} to select the desired item.
For assistance, please visit http://www.panasonic.com/phonehelp23
Assigning an item in the handset
phonebook to a dial key
Dial keys ({0} to {9}) can each be used as
a “quick dial key”, allowing you to dial a
number from the handset phonebook by
simply pressing a dial key.
1 {QUICK}
2 Push {^} or {V} to select the desired
memory number. i {EDIT}
3 Push {^} or {V} to display the desired
item. i {SAVE}
4 {OFF}
Making calls using quick dial
1 {QUICK}
2 Press the desired dial key ({0} to {9}).
Page 24
d
Phonebook
L You can also push {^} or {V} to select
the desired item, then press {C}.
Canceling a quick dial item
1 {QUICK}
2 Push {^} or {V} to select the desired
item.
3 {CLEAR} i {YES} i {OFF}
Note:
L The corresponding handset phonebook
item is not erased.
Chain dial Y
This feature allows you to dial phone
numbers in the handset phonebook while
you are on a call. This feature can be used,
for example, to dial a calling card access
number or bank account PIN that you have
stored in the handset phonebook, without
having to dial manually.
1 During an outside call, press {MENU}
(center of joystick).
of the base unit or a compatible Panasonic
handset (KX-THA19).
Important:
L In order to correctly copy a ringer ID as a
phonebook item, the same melodies
must be stored in identical order in the
memories of both units involved. If the
melody order in memory is different in
the copy destination unit from the
sending unit, the ringer ID will not be
copied properly. (This is not necessary if
the ringer ID is set to use a preset
melody.)
L Light-up ID settings for phonebook items
are not copied to the base unit.
L The melodies and songs for ringer ID
are not copied to the base unit.
Copying an item
1 {MENU} (center of joystick) i d
i{SELECT}
2 {COPY}
3 “Copy 1 item” i{SELECT}
2 “Phonebook” i{SELECT}
3 Find the desired item (page 23). i
{CALL}
Note:
L When storing a calling card access
number and your PIN in the phonebook
as one phonebook item, press {PAUSE}
to add pauses after the number and PIN
as necessary (page 18).
L If you have rotary or pulse service, you
need to press {*} before pressing {MENU} in step 1 to change the dialing
mode temporarily to tone.
4 Select the destination unit. i
{SELECT}
5 Find the desired item (page 23). i
{SEND}
6 Press {OFF} after “Complete” is
displayed.
Copying all items
1 {MENU} (center of joystick) i d
i{SELECT}
2 {COPY}
3 “Copy all items” i{SELECT}
Copying handset phonebook
items
You can copy one or all of the phonebook
items from the handset to the phonebook
You can add 50 items to the base unit
phonebook and search for phonebook
items by name. Each item can be assigned
a name, phone number, and ringer ID. The
ringer ID feature (page 28) is available for
Caller ID subscribers.
Adding items to the base unit
phonebook ^
1 {MENU} idi {SET} 2 times
2 “Add phonebook” i{SET}
3 Enter the name (max. 16 characters;
page 22). i {SET}
4 Enter the phone number (max. 32
digits). i {SET}
5 Select the desired ringer ID (page 28).
i {SET} 2 times
L To add other items, repeat from step
2.
6 {STOP}
Note:
L If you select “No Ringer ID” (default),
the base unit uses the ringer tone you
selected on page 37 when a call is
received from that caller.
Finding and calling a base unit
phonebook item ^
Phonebook items can be searched for
alphabetically by scrolling through the
phonebook items or by initial.
Once you have found the desired item,
press {SP-PHONE} to dial the phone
number.
Searching for a name alphabetically by
scrolling through all items
1 {MENU} idi {SET}
2 Press {^} or {V} to select the desired
item.
Searching for a name by initial
1 {MENU} idi {SET}
2 Press the dialing button ({0} to {9},
{#}, or {*}) that corresponds to the
first letter you are searching for.
Example: “LISA”
Press {5} repeatedly to display the first
phonebook entry starting with the initial
“L” and go to step 3.
L If there is no item corresponding to
the letter you selected, the next item
is displayed.
3 Press {V} to select the desired item.
Editing/correcting a mistake
Press {<} or {>} to move the cursor to the
character or number you want to erase,
then press {ERASE}. Enter the
appropriate character or number.
Note:
L Press and hold {ERASE} to erase all
characters or numbers.
For assistance, please visit http://www.panasonic.com/phonehelp25
Editing items in the base unit
phonebook ^
1 Find the desired item (page 25). i
{EDIT}
2 Edit the name, if necessary. i {SET}
3 Edit the phone number, if necessary.
i{SET}
4 Change the ringer ID, if necessary. i
{SET} 2 times i {STOP}
Page 26
d
Phonebook
Erasing an item in the base unit
phonebook ^
1 Find the desired item (page 25).
2 {ERASE} i {>} i {STOP}
Chain dial ^
This feature allows you to dial phone
numbers in the base unit phonebook while
you are on a call. This feature can be used,
for example, to dial a calling card access
number or bank account PIN that you have
stored in the base unit phonebook, without
having to dial manually.
1 During an outside call, press {MENU}.
2 “Phonebook” i{SET}
3 Find the desired item (page 25). i
{SET}
Note:
L When storing a calling card access
number and your PIN in the phonebook
as one phonebook item, press {PAUSE}
to add pauses after the number and PIN
as necessary (page 19).
L If you have rotary or pulse service, you
need to press {*} before pressing {MENU} in step 1 to change the dialing
mode temporarily to tone.
4 Select the destination unit. i {SET}
5 Find the desired item (page 25). i
{SET}
6 Press {STOP} after “Complete” is
displayed.
Copying all items
1 {MENU} idi {SET} 2 times
2 “Copy phonebook” i{SET}
3 “Copy all items” i{SET}
4 Select the destination unit. i {SET}
5 Press {STOP} after “Complete” is
displayed.
Copying base unit phonebook
items ^
You can copy one or all of the phonebook
items from the base unit to the phonebook
of a compatible Panasonic handset (KXTHA19).
This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to
your telephone service provider’s Caller ID
service.
Caller ID features
When an outside call is being received, the
calling party’s name and telephone
number are displayed.
Caller information for the last 50 different
callers is logged in the caller list, allowing
you to return missed calls. Caller
information is stored by the most recent
call to the oldest.
L Generally caller information is displayed
from the 2nd ring.
L If the unit cannot receive caller
information, the following is displayed:
–“Out of area”: The caller dialed
from an area which does not provide
Caller ID service.
–“Private caller”: The caller
requested not to send caller
information.
–“Long distance”: The caller called
you long distance.
L If the unit is connected to a PBX system,
caller information may not be received
properly. Consult your PBX supplier.
Private name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name is displayed
and logged in the caller list.
Call Waiting Caller ID display
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you
hear a Call Waiting tone (page 21).
Note:
L Please contact your telephone service
provider for details and availability of this
service in your area.
Talking Caller ID Y
This feature lets you know who is calling
without looking at the display. When a call
comes in, the handset announces the
caller’s name displayed on the handset
following every ring.
To use this feature, you must subscribe to
your telephone service provider’s Caller ID
service.
L Name pronunciation may vary. This
feature may not pronounce all names
correctly.
L Caller ID service has a limit of how many
characters can be displayed. If caller’s
name is too long, the handset may not
be able to display or announce the entire
name.
L Usually the handset announces the
caller’s name after the 2nd ring. If you
turn on the answering system and set
the ring count to “2 rings” (page 50),
the handset does not announce the
caller’s name. If “Toll saver” is
selected and there is a new message,
the handset does not announce the
caller’s name.
L When you receive a call while on the
phone, the 2nd caller’s name is not
announced even if you subscribe to both
Caller ID and Call Waiting with Caller ID
services.
L This feature can be turned on or off
(page 40).
For assistance, please visit http://www.panasonic.com/phonehelp27
Page 28
G
Caller ID Service
Ringer ID Y ^
This feature can help you identify who is
calling by using different ringers for
different callers stored in the phonebook
(page 22, 25). You can assign a different
ringer to each phonebook item. When a
call is received from a caller stored in the
phonebook, the ringer is used after Caller
ID information is displayed.
Light-up ID Y
This feature can help you identify who is
calling by using different ringer indicator
colors for different callers stored in the
handset phonebook (page 22). You can
assign a different indicator color to each
handset phonebook item. When a call is
received from a caller stored in the
handset phonebook, the indicator color is
used after Caller ID information is
displayed.
Caller list
Caller information for the last 50 different
callers is logged in the caller list. You can
use this list to return missed calls.
Missed calls
If a call is not answered, the unit treats the
call as a missed call. The number of
missed calls is shown on the display. This
lets you know if you should view the caller
list to see who called while you were out.
Viewing the caller list and
calling back
Handset
1 {CID} (left soft key)
2 Push {V} to search from the most
recent call, or {^} to search from the
oldest call.
3 Press {C} or {CALL}.
L If you have registered a cellular
phone to the base unit (page 52),
{CALL} is not displayed.
Y ^
Base unit
1 {MENU} iGi {SET}
2 Press {V} to search from the most
recent call, or {^} to search from the
oldest call.
3 {SP-PHONE}
Displayed symbols
L If the same caller calls more than once, it
is displayed with the number of times the
caller called (“×2” to “×9”). Only the date
and time of the most recent call is
stored.
Editing a caller’s phone number
before calling back
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code “1”.
Handset
Y ^
1 {CID} (left soft key)
2 Select the desired item.
3 Press {EDIT} repeatedly until the
phone number is shown in the desired
format.
1 Local phone number
Example:
2 Area code – Local phone number
Example:
3 1 – Area code – Local phone
number
Example:
321-5555
555-321-5555
1-555-321-5555
4 {C}
Base unit
1 {MENU} iGi {SET}
2 Select the desired item.
3 Press {EDIT} repeatedly until the
phone number is shown in the desired
format.
1 Local phone number
Example:
2 Area code – Local phone number
Example:
3 1 – Area code – Local phone
number
Example:
321-5555
555-321-5555
1-555-321-5555
Caller ID number auto edit feature
Once you call back an edited number, the
unit will remember the Area Code and
Format of the Edited Number. Next time
when someone calls from the same Area
Code, caller information will be customized
by the unit as follows:
– When the call is being received, the
Caller ID number will be displayed in the
same Format as the Edited Number.
– After the call is ended, the telephone
number of the caller, when reviewed
from the Caller list, will be displayed in
the same Format as the Edited Number.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area code, so that you can
call these local numbers using caller
information without dialing the area code.
To activate this feature, you must edit an
item in the caller list, then call that number.
After that, phone numbers from that
caller’s area code are edited automatically.
This feature can be turned on or off (page
41). The default setting is “On”.
Note:
L Phone numbers from the 4 most recently
edited area codes are automatically
edited.
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.
4 {SP-PHONE}
For assistance, please visit http://www.panasonic.com/phonehelp29
Page 30
G
Caller ID Service
Storing caller information into
the phonebook
Handset
Y ^
1 {CID} (left soft key)
2 Select the desired item.
L To edit the number, press {EDIT}
repeatedly until the phone number is
shown in the desired format.
3 {>} to save.
L Enter the name if necessary (page
22).i {NEXT}
4 Select the desired ringer ID. i
{NEXT}
5 Select the desired light-up ID. i
{NEXT} i {SAVE} i {OFF}
Base unit
1 {MENU} iGi {SET}
2 Select the desired item.
L To edit the number, press {EDIT}
repeatedly until the phone number is
shown in the desired format.
When you answer a call and the caller
wants to talk to someone who is not
available, you can transfer the caller to the
answering system, where the caller can
leave a message.
Tell the outside caller you will transfer him
or her to the answering system.
Handset
Y ^
1 During an outside call, press
{INTERCOM} to put the call on hold.
2 Press {9} to hang up the call.
Base unit
1 During an outside call, press
{INTERCOM} to put the call on hold.
2 Press {9} to hang up the call.
Note for handset and base unit:
L After you press {9}, the caller hears the
greeting message (page 44) and can
leave a message after the beep.
Conference calls
Conference call with an outside
call and an intercom call
While you are talking with an outside caller,
one more extension can join the
conversation and establish a conference
call.
Handset
1 During an outside call, press
{INTERCOM}.
2 To page the base unit, press { 0}.
To page another handset, enter its
extension number ({1} to {8}).
3 When the paged party answers, press
{CONF} to make a conference call.
L To leave the conference, press
{OFF}. The other 2 parties can
continue the conversation.
Base unit
1 During an outside call, press
{INTERCOM}.
Y ^
2 To page a handset, enter its extension
number ({1} to {8}).
To page all handsets, press {0}.
3 When the paged party answers, press
{CONF} on the base unit to make a
conference call.
L To leave the conference, press {SP-
PHONE}. The other 2 parties can
continue the conversation.
Note for handset and base unit:
L The outside call can be put on hold by
pressing {HOLD}. Only the person who
placed the call on hold can resume the
full conference by pressing {CONF} on
the handset or {CONF} on the base unit.
L Multiple parties can join a conference
call. The possible number of
For assistance, please visit http://www.panasonic.com/phonehelp33
Page 34
Intercom
participating parties depends on the
resources available for wireless
communication. When another
participating party cannot join a
conversation, “System is busy. Please try again later.” is
displayed.
Call share
This feature allows the handset or base
unit to join an existing outside call (land
line call).
Joining a conversation Y ^
Handset
To join the conversation, press {C} when
the other extension is on an outside call.
L “Conference” is displayed.
Base unit
To join the conversation, press {SP-
PHONE} when the handset is on an
Call privacy allows you to prevent other
users from joining your conversations with
outside callers. To allow other users to join
your conversations, leave this feature off.
Handset
Press {PRIVACY} during an outside call.
L When this feature is turned on
“PRIVACY” is shown in the top of the
display.
L To turn this feature off, press
{PRIVACY} again. “PRIVACY”
disappears from the display.
Base unit
Press {PRIVACY} during an outside call.
L When this feature is turned on
“PRIVACY” is shown in the lower right.
L To turn this feature off, press
{PRIVACY} again. “PRIVACY”
disappears from the display.
Intercom
Note for handset and base unit:
L This feature will turn off after you hang
up the call.
For assistance, please visit http://www.panasonic.com/phonehelp35
Page 36
F
Monitoring
Monitoring feature
This feature allows you to monitor the
room where a unit is located. The
monitored unit does not ring, allowing you
to easily monitor a baby’s room, for
example, from different areas of the
house.
Enabling monitoring access
Y ^
To use the monitoring feature, you need to
set the destination unit to be monitored
beforehand.
–“Permit”: allows the unit to be
monitored.
–“Deny”: denies access from other units.
Handset
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Monitor access” i{SELECT}
3 Select the desired setting. (Default:
“Deny”) i{SAVE}i{OFF}
Base unit
1 {MENU} ihi {SET}
2 “Monitor access” i{SET}
3 Select the desired setting. (Default:
“Deny”) i{SET}i{STOP}
Audio monitor
This feature allows you to listen to the
audio in a room where the handset or base
unit is located.
Before using this feature, allow access
to the destination unit by selecting
“Permit” in the monitor access setting
(page 36).
For assistance, please visit http://www.panasonic.com/phonehelp37
Page 38
Programmable Settings
Recording songs from an audio
device for ringer tones using the
handset (“Customize ring”)
You can record songs (max. 30 seconds
each) from an audio device by connecting
the included audio cable. These songs can
be assigned as the handset ringer tone
(page 37) and the ringer ID (page 28) for
phone numbers stored in the handset
phonebook.
Important:
L If a call is received while a song is being
recorded or played back, recording or
playback stops automatically.
Disconnect the audio cable from the
handset to answer the call.
Y
1 Connect the audio device (such as a
CD player or computer) to the handset
using the included audio cable.
Audio device
L To re-record, select “Retry”, press
{SELECT}, then start from step 5.
8 “Save” i{SELECT}
9 Enter the desired name (max. 15
characters; page 22).
10 {SAVE} i {OFF}
11 Disconnect the audio cable from the
handset.
Note:
L The total recording time is about 120
seconds.
Playing back a song
1 {MENU} (center of joystick) i f
i{SELECT}
2 “Customize ring” i{SELECT}
3 “Playback” i{SELECT}
4 Select the desired song. i {PLAY}
5 {STOP} i {OFF}
Headphone
output, line
out, etc.
Example:
Audio cable
2 {MENU} (center of joystick) i f
i {SELECT}
3 “Customize ring” i{SELECT}
4 “Record” i{SELECT}
5 Start playing the audio device.
6 Press {REC.} to start recording.
Erasing a song
While the song is selected or playing,
press {ERASE}, then press {YES}.
Note:
L If the erased song was used for the
handset ringer tone (page 37), “Tone 1”
(default) is used instead of that song.
L If the erased song was assigned to
You can change the ringer indicator color
used when an outside call is received.
1 {MENU} (center of joystick) i f
i {SELECT}
2 “Ring color” i{SELECT}
3 Select the desired color. (Default:
“Color 1”) i{SAVE}i{OFF}
Interrupt tone Y ^
This tone lets you know when you receive
a call while you are on the other line, on an
intercom call, or monitoring a room.
–“2”: The tone sounds 2 times.
–“On”: The tone sounds for as long as the
line rings.
–“Off”: Turns this feature off.
Handset
1 {MENU} (center of joystick) i f
i{SELECT}
2 “Interrupt tone” i{SELECT}
3 Select the desired setting. (Default: “2”)
i{SAVE}i{OFF}
Base unit
1 {MENU} ifi {SET}
2 “Interrupt tone” i{SET}
3 Select the desired setting. (Default: “2”)
i{SET}i{STOP}
Programmable Settings
Other settings
Time adjustment (Caller ID
subscribers only)
This feature allows the unit to
automatically adjust the date and time
setting when caller information is received.
To turn this feature on, select “Caller ID[auto]”. To turn this feature off, select
“Manual”.
L You only need to program this setting
once, using either the handset or base
unit.
Important:
L To use this feature, set the date and time
manually first (page 17).
Handset
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Time adjustment” i{SELECT}
3 Select the desired setting. (Default:
“Caller ID[auto]”) i {SAVE}
i {OFF}
Base unit
1 {MENU} ihi {SET}
2 “Time adjustment” i{SET}
3 Select the desired setting. (Default:
“Caller ID[auto]”) i {SET} i
{STOP}
Changing the handset/base unit
name
Each handset and the base unit can be
given a customized name (“Bob”,
“Kitchen”, etc.), this is useful when you
have multiple units.
Y ^
Y ^
For assistance, please visit http://www.panasonic.com/phonehelp39
Page 40
Programmable Settings
Handset
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Device name” i{SELECT}
3 Enter the desired the name (max. 10
characters; page 22). (Default:
“Handset”)
4 {SAVE} i {OFF}
Base unit
1 {MENU} ihi {SET}
2 “Device name” i{SET}
3 Enter the desired name (max. 10
characters; page 22). (Default: “Base
TH111”)
4 {SET} i {STOP}
Handset voice enhancer Y
You can turn the voice enhancer feature on
or off for the handset.
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Voice enhancer” i{SELECT}
3 Select the desired setting. (Default:
“Off”) i{SAVE}i{OFF}
Handset Talking Caller ID Y
You can turn the Talking Caller ID feature
on or off for the handset.
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Talking CallerID” i{SELECT}
3 Select the desired setting. (Default:
“On”) i{SAVE}i{OFF}
Display contrast Y ^
Handset
1 {MENU} (center of joystick) i hi
{SELECT}
2 “LCD contrast” i{SELECT}
3 Select the desired setting. (Default:
Level 3) i {SAVE} i {OFF}
Base unit
1 {MENU} ihi {SET}
2 “LCD contrast” i{SET}
3 Select the desired setting. (Default:
Level 3) i {SET} i {STOP}
Handset key tone Y
You can select whether or not key tones
are heard when keys are pressed. Key
tones include confirmation tones and error
tones.
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Key tone” i{SELECT}
3 Select the desired setting. (Default:
“On”) i{SAVE}i{OFF}
Handset auto talk Y
When this feature is turned on, you can
answer a call by lifting the handset off the
base unit or charger without pressing
{C}.
want to view the caller’s information on
the handset display after lifting up the
handset to answer a call, turn off this
feature.
Caller ID number auto edit
Y ^
You can turn the Caller ID number auto
edit feature on or off.
Handset
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Caller ID edit” i{SELECT}
3 Select the desired setting. (Default:
“On”) i{SAVE}i{OFF}
Base unit
1 {MENU} ihi {SET}
2 “Caller ID edit” i{SET}
Handset
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Set tel line” i{SELECT}
3 “Set flash time” i{SELECT}
4 Select the desired setting. (Default:
“700ms”) i{SAVE}i{OFF}
Base unit
1 {MENU} ihi {SET}
2 “Set tel line” i{SET}
3 “Set flash time” i{SET}
4 Select the desired setting. (Default:
“700ms”) i{SET}i{STOP}
Note for handset and base unit:
L If the unit is connected via a PBX, certain
PBX functions (call transferring, etc.)
may not work correctly. Consult your
PBX supplier for the correct setting.
3 Select the desired setting. (Default:
“On”) i{SET}i{STOP}
Setting telephone line Y ^
Flash time
The flash time depends on your telephone
exchange or host PBX.
L You only need to program this setting
once, using either the handset or base
unit.
Important:
L The setting should stay at 700 ms unless
pressing {FLASH} fails to pick up the
Call Waiting call.
For assistance, please visit http://www.panasonic.com/phonehelp41
Line mode
Generally, the line mode setting should not
be adjusted.
When another phone connected to the
same line is in use, and
–if S is not displayed on the
handset, or
– if the IN USE indicator on the base unit
does not light properly,
you need to change the line mode to “A”.
L You only need to program this setting
once, using either the handset or base
unit.
Handset
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Set tel line” i{SELECT}
3 “Set line mode” i{SELECT}
Page 42
Programmable Settings
4 Select the desired setting. (Default: “B”)
i{SAVE}i{OFF}
Base unit
1 {MENU} ihi {SET}
2 “Set tel line” i{SET}
3 “Set line mode” i{SET}
4 Select the desired setting. (Default: “B”)
i{SET}i{STOP}
Changing the PIN (personal
identification number) ^
For security, the PIN must be entered
when changing certain settings such as
registering units. The default setting is
“7262”.
Important:
L If you change the PIN, please make note
of your new PIN. The unit does not
reveal the PIN to you.
1 {MENU} ihi {SET}
2 “Set PIN” i{SET}
3 To change the PIN for the first time, skip
to step 4.
To change the PIN, enter the current 4digit PIN. i {SET}
4 Enter the new 4-digit PIN. i {SET}
5 Enter the new 4-digit PIN again. i
{SET} i {STOP}
Note:
L The following items are reset to their
default settings:
– Settings indicated by “*2” in the
feature column on page 81
– Answering system: On
L If you have registered a cellular phone,
the following cellular phone settings are
also reset to their default settings.
–“Assign Base/HS” (Allows you to
select which unit to ring for cellular
calls, page 59): “All”
–“TAD (cell)” (Answering system for
cellular phone, page 59): “Off”
–“TAD ring count” (Ring count of
answering system for cellular phone,
page 60): “4 rings”
Customer support Y ^
The handset and base unit can display the
Internet address where you can download
the operating instructions or get further
information for this product using your
computer.
Handset
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Customer support” i{SELECT}
L The Internet address is displayed.
3 {OFF}
Base unit
1 {MENU} ihi {SET}
If you forget the PIN (resetting the base
unit to its default settings)
If you set the PIN and you cannot
remember it, you can reset the base unit
using the following procedures.
The included handset and base unit are
preregistered. If for some reason the
handset is not registered to the base unit,
register the handset.
Important:
L Before registering a compatible
Panasonic handset to the base unit, we
recommend you change the PIN (page
42) so that other Bluetooth devices in
the area are not accidentally registered
at the same time.
L If you have already canceled the
handset registration at the previous
base unit, perform steps 2 and 3 only.
1 Handset:
{MENU} (center of joystick) i h i
{SELECT} i “Registration” i
{SELECT} i “Registration” i
{SELECT}
2 Base unit:
Press and hold {INTERCOM} until the
IN USE indicator flashes.
L After the IN USE indicator starts
flashing, the rest of the procedure
must be completed within 2 minutes.
Deregistering a unit
Deregistering a handset
Handset
A handset can cancel its own registration.
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Registration” i{SELECT}
3 “Deregistration” i{SELECT}
4 {3}{3}{5} i {OK}
Deregistering another device
Base unit
The base unit can cancel a registered unit
(Bluetooth cellular phone, Bluetooth
headset).
1 {MENU} ihi {SET}
2 “Deregistration” i{SET}
3 Select the desired device. i {SET}
4 {3}{3}{5} i {SET} i {STOP}
3 Handset:
Press {OK}, then wait until a beep
sounds.
L If you have changed the PIN, enter it
and press {OK}, then wait until the
handset beeps.
For assistance, please visit http://www.panasonic.com/phonehelp43
Page 44
i
Answering System
Answering system
feature
Important:
L Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
L When callers leave messages, the unit
records the day and time of each
message. Make sure the date and time
have been set (page 17).
Memory capacity
The total recording capacity (including
your greeting message, caller messages,
and voice memos) is about 60 minutes. A
maximum of 99 messages (including a
greeting message) can be recorded.
L If the message memory becomes full,
the ANSWER ON indicator flashes
rapidly (if the answering system is
turned on).
To record additional messages, erase
unnecessary messages (page 46).
L If less than 10 minutes of recording time
are available, the unit announces the
remaining recording time when
operating the answering system.
L Messages are retained even if a power
failure occurs.
Setting up the answering
system
Turning the answering system
on/off ^
Press {ANSWER ON} to turn on/off the
answering system.
L When the answering system is turned
on, the ANSWER ON indicator lights.
L When the answering system is turned
off, the ANSWER ON indicator turns off.
Screening your calls
While a caller is leaving a message, you
can listen to the call through the base unit’s
speaker. To adjust the speaker volume,
press {^} or {V}.
Note:
L To answer the call, press {SP-PHONE}
on the base unit or {C} on the handset.
L To turn this feature off, see page 51.
Recording your greeting
message ^
You can record your own greeting
message (max. 2 minutes) that is played
when the answering system answers a
call.
When new messages have been
recorded, the MESSAGE indicator on the
base unit flashes.
Press {MESSAGE}.
L The base unit plays new messages
including memo messages.
L When you have no new messages, the
base unit plays back all messages.
Pre-recorded greeting message
If you erase or do not record your own
greeting message, the unit can play a
prerecorded greeting message for callers
and ask them to leave messages. If the
message recording time (page 51) is set to
“Greeting only”, caller messages are
not recorded and the unit plays a different
prerecorded greeting message asking
callers to call again.
Adjusting the speaker volume
Press {^} or {V} while listening to a
message.
Useful features during playback
^
Repeating a message
Press {<}.
L If pressed within the first 5 seconds of a
message, the previous message will be
played.
Skipping a message
Press {>}.
Pausing a message
Press {STOP}.
L To resume playback, press
{MESSAGE}.
L To stop playback completely, press
{STOP} again.
Calling back (Caller ID subscribers
only)
If Caller ID information was received for
the call, you can call the caller back while
listening to the message.
Press {SP-PHONE} during playback.
For assistance, please visit http://www.panasonic.com/phonehelp45
Page 46
i
Answering System
Note:
L To edit the number before calling back,
press {EDIT} to select the desired
format (page 29).
Listening to messages
using the handset
Erasing messages ^
Erasing a message
Press {ERASE} during playback.
Erasing all messages
Press {ERASE} 2 times while the base
unit is not being used.
When new messages have been
recorded:
–“New message” is displayed.
– The message indicator on the handset
slowly flashes amber if the message
alert feature is turned on (page 51).
1 {MENU} (center of joystick)
2 i i{SELECT}
L The handset plays new messages
including memo messages.
L When you have no new messages,
the handset plays back all messages.
3 Press {OFF} when finished.
Note:
L To switch to the receiver, press {C}.
Adjusting the receiver/speaker volume
Push {^} or {V} while listening to a
message.
Voice guidance
If you do not press any buttons after the
last message is played back, the unit’s
voice guidance starts. Operate the
answering system by following the
guidance as necessary.
If Caller ID information was received for
the call, you can call the caller back while
listening to the message.
Press {CALL} or {TEL} during playback.
Note:
L To edit the number before calling back,
press {EDIT} to select the desired
format (page 29).
L If you have registered a cellular phone to
the base unit (page 52), {CALL} is not
displayed. When you call the caller back
using the land line, press {TEL} during
playback.
Answering system commands
You can press dial keys to access certain
answering system functions using the
handset during playback.
1 {MENU} (center of joystick) i i
i {SELECT}
KeyCommand
{0}Turn answering system
off.
{*}{4} or
{CLEAR}
i {YES}
{*}{5}Erase all messages.
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume operation, press a command
key within 15 seconds, or the voice
guidance starts.
Erase this message
(during playback).
2 Press the desired dial keys.
KeyCommand
{1} or {<}Repeat message (during
playback).
{2} or {>}Skip message (during
playback).
{4}Play new messages.
{5}Play all messages.
{8}Turn answering system
on.
{9}Stop playback.
For assistance, please visit http://www.panasonic.com/phonehelp47
*1
*2
Page 48
i
Answering System
Voice memo
Recording a voice memo ^
You can use the base unit to leave a voice
memo (voice message) for yourself or
someone else (max. 3 minutes). This
memo can be played back later, either
directly with the base unit or remotely.
1 {MEMO}
2 After the base unit beeps, speak clearly
about 20 cm (8 inches) away from the
MIC.
3 To stop recording, press {STOP}.
Remote operation
Using a touch tone phone, you can call
your phone number from outside and
access the unit to listen to messages. The
unit’s voice guidance prompts you to press
certain dial keys to perform different
operations.
Important:
L In order to operate the answering
system remotely, you must first set a
remote code (page 50). This code must
be entered each time you operate the
answering system remotely.
Using the answering system
remotely
1 Dial your phone number from a touch
tone phone.
2 After the greeting message starts, enter
your remote code.
L The unit plays back new messages,
including memo messages.
3 After 3 seconds, the voice guidance
starts. Follow the voice guidance as
necessary.
4 When finished, hang up.
Note:
L You can ignore the voice guidance and
control the unit using remote commands
(page 49).
Voice guidance
During remote operation, the unit’s voice
guidance prompts you to press {1} to
perform a specific operation, or press {2}
to listen to more available operations.
Operations are presented by voice
guidance in the following order:
– Record a message
– Erase all messages
– Record your greeting message
Note:
L If you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
L If less than 10 minutes of recording time
are available, the unit announces the
remaining recording time after the last
message is played back.
Remote commands
You can press dial keys to access certain
answering system functions without
waiting for the voice guidance to prompt
you.
KeyRemote command
{1}Repeat message (during
playback).
{2}Skip message (during
playback).
{4}Play new messages.
{5}Play all messages.
{7}Record a greeting
message.
{9}Stop recording/
playback.
{0}Turn answering system
off.
{*}{4}Erase this message
(during playback).
{*}{5}Erase all messages.
*1
*2
Turning on the answering system
remotely
If the answering system is off, you can turn
it on remotely.
1 Dial your phone number.
2 Let the phone ring 15 times.
L The unit answers your call with the
greeting message.
L You can hang up, or if you call from a
touch tone phone, you can enter your
remote code and begin remote
operation (page 48).
Skipping the greeting message to leave
a message
You can leave a message just as any
outside caller can. Call your phone
number, then press {*} to skip the
greeting message and record your
message after the beep.
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume operation, enter a remote
command within 15 seconds, or the
voice guidance starts.
For assistance, please visit http://www.panasonic.com/phonehelp49
Page 50
i
Answering System
Answering system
settings
Remote code ^
A remote code must be entered when
operating the answering system remotely.
This code prevents unauthorized parties
from listening to your messages remotely.
1 {MENU} iAi {SET}
2 “Remote code” i{SET}
3 Enter the desired 2-digit remote code.
(Default: “11”)
4 {SET} i {STOP}
Ring count ^
You can change the number of times the
phone rings before the unit answers calls.
“Toll saver”: The unit answers on the
2nd ring when new messages have been
recorded, and on the 4th ring when there
are no new messages. If you call your
phone from outside to listen to new
messages (page 48), you will know that
there are no new messages when the
phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 {MENU} iAi {SET}
2 “Ring count” i{SET}
3 Select the desired setting. (Default: “4
rings”) i {SET}i{STOP}
For Voice Mail service subscribers
If you subscribe to a flat-rate bundle
service that includes Caller ID, Call
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please note
the following:
L To use the Voice Mail service provided
by your telephone service provider
rather than the unit’s answering system,
turn off the answering system (page 44).
This unit does not have an indicator to
indicate if there are new messages in
your mailbox service.
L To use this unit’s answering system
rather than the Voice Mail service
provided by your telephone service
provider, please contact your telephone
service provider to deactivate your Voice
Mail service.
If your telephone service provider
cannot do this:
– Set this unit’s “Ring count” setting
so that this unit’s answering system
answers calls before your telephone
service provider’s Voice Mail service
tries to answer your calls. It is
necessary to check the ring count
required to activate the Voice Mail
service provided by your telephone
service provider before changing this
setting.
– Change the ring count of the Voice
Mail service so that the answering
system can answer the call first. To do
so, consult your telephone service
provider.
You can change the maximum message
recording time allotted to each caller.
“Greeting only”: The unit plays the
greeting message but does not record
caller messages.
1 {MENU} iAi {SET}
2 “Recording time” i{SET}
3 Select the desired setting. (Default:
“3min”) i{SET}i{STOP}
Note:
L If the message memory becomes full,
the unit automatically switches to the
“Greeting only” mode. New
messages will not be recorded.
Recording mode ^
You can select a recording mode.
Enhanced recording provides improved
sound quality, but the total recording
capacity is reduced.
1 {MENU} iAi {SET}
Message alert Y
You can select whether or not the
message indicator on the handset slowly
flashes amber when new messages are
recorded (page 46).
1 {MENU} (center of joystick) i hi
{SELECT}
2 “Message alert” i{SELECT}
3 Select the desired setting. (Default:
“Off”) i{SAVE}i{OFF}
Note:
L While message alert feature is on,
battery operating time will be shortened
(page 11).
2 “Recording mode” i{SET}
3 Select the desired item. (Default:
“Standard recording 60min”) i
{SET} i {STOP}
Call screening ^
This feature allows you to monitor a
message from the speaker when the
answering system is recording the
message.
1 {MENU} iAi {SET}
2 “Call screening” i{SET}
3 Select the desired item. (Default: “On”)
i{SET}i{STOP}
For assistance, please visit http://www.panasonic.com/phonehelp51
Page 52
Using a Cellular Phone with this Unit
Configuring a cellular
phone
If your cellular phone is Bluetooth wireless
technology compatible to this product, you
can use the handset or base unit to make
or answer calls using a cellular line.
This feature is useful for maximizing the
benefits of cellular services (such as free
unlimited nights and weekends, or cellular
to cellular calling plans) by utilizing unused
peak minutes with your home phone.
To use this feature you must first:
– register your cellular phone to the base
unit (page 52).
– connect the cellular phone to the base
unit (page 53).
Important:
L The following procedures must be
performed using the base unit.
L Up to 5 cellular phones can be
registered (when other Bluetooth
devices are not registered). There can
be only one active Bluetooth connection
at a time.
L To keep the cellular line stable between
the base unit and cellular phone, we
recommend you use a cellular phone
within the range of the base unit.
L While you are on a cellular call, the
battery of your cellular phone is being
consumed. We recommend charging
your cellular phone during the call.
Registering a cellular phone
^
Important:
L For more details and the list of
compatible cellular phones, please visit:
www.panasonic.com/
CompatibleCellPhones
L Before registering a Bluetooth device to
the base unit, we recommend you
change the PIN (page 42).
1 Base unit:
Press and hold the desired CELLULAR
SELECT button ({1} to {5}) until a short
beep sounds.
L “CellPhone Registering” is
displayed and the CELLULAR
SELECT button starts flashing
yellow-green.
L After the registration starts, the rest of
the procedure must be completed
within 2 minutes.
2 Your cellular phone:
Follow the instructions of your cellular
phone to enter the registration mode.
L Depending on your cellular phone, it
may ask you to enter the base unit
PIN (Default: “7262”).
L When registration is completed
successfully, the unit beeps and the
button stops flashing but remains lit in
yellow-green.
Storing your area code (for
users dialing only a 7-digit
phone number to make a local
call) ^
You need to add your area code when
making calls*1 using a cellular line. Once
you store your area code, this feature
allows you to automatically add your area
code to the beginning of the 7-digit phone
number when making calls
cellular line.
*1 The area code is automatically added
when:
– dialing a 7-digit phone number
manually
– dialing a 7-digit phone number saved
in the redial list
– dialing a 7-digit phone number stored
in the phonebook
– dialing an edited phone number with
7 digits in the caller list
*1
using a
1 {MENU} i {#}{8}{0}{0}
2 Enter 3-digit area code i {SET}
Note:
L You can store only one area code.
Connecting the cellular phone
^
You need to connect a registered cellular
phone to the base unit in order to make or
answer calls using a cellular line with this
system.
connection after usage, please check
the specification of your cellular phone
for more details.
L When registering an additional cellular
phone to the base unit, cellular phones
already connected to the base unit lose
connection. You need to reconnect the
cellular phones to the base unit.
1 Press the desired CELLULAR SELECT
button ({1} to {5}).
2 “Connection” i{SET}
L “Connection(OK)” is shown and
the CELLULAR SELECT button is lit
in yellow-green if the cellular phone is
connected to the base unit.
3 {STOP}
Note:
L In step 2, the base unit requires your
cellular phone to accept the connection.
Depending on your cellular phone, it
may ask you if you accept the
connection requirement from the base
unit. Refer to the operating instructions
of your cellular phone for further
operations.
L After connecting your cellular phone to
the base unit, if the cellular phone is too
far from the base unit (out of the base
unit's range), or there is an interference
from other electrical units, the cellular
phone’s connection is disconnected. We
recommend you place the cellular phone
closer to the base unit.
Important:
L After connecting your cellular phone to
the base unit, and if you carry your
cellular phone far from the base unit
(example: if you leave the house with
your cellular phone) the connection will
be lost. After returning within closer to
the base unit’s range you need to
reconnect the cellular phone to the base
unit. Some cellular phones lose
For assistance, please visit http://www.panasonic.com/phonehelp53
Page 54
Using a Cellular Phone with this Unit
Base unit CELLULAR SELECT button
({1} to {5})
The CELLULAR SELECTbutton ({1} to
{5}) shows the status as follows.
StatusMeaning
Light offA cellular phone is either
not registered or
registered but not
connected to the base unit
(page 52, 53).
Yellowgreen
Red (light
on)
Red
(flashing
rapidly)
Red
(flashing)
The cellular phone is
connected and the cellular
line is available.
Flashing: the cellular
phone is being registered
to the base unit.
The cellular line is in use.
A cellular call is being
received.
A cellular call is put on
hold on the base unit or
the answering system is
answering a call.
When a cellular phone connected to the
base unit receives a call, [ shown in
the top center of the display flashes
rapidly.
1 Press {C} or {CELL}.
2 When you finish talking, press {OFF}.
Base unit
When a cellular phone is connected and
the base unit receives a call, the
corresponding CELLULAR SELECT
button flashes rapidly.
1 Press {SP-PHONE} or the CELLULAR
SELECT button ({1} to {5}) that is
flashing.
2 When you finish talking, press {SP-
PHONE}.
Note for handset and base unit:
L When you receive a call from a land line
and a cellular line at the same time,
press {CELL} on the handset or the
CELLULAR SELECT button that is
flashing on the base unit to answer the
cellular call.
Making calls using the
phonebook Y ^
4 Select the desired cellular phone. i
{SELECT}
5 When you finish talking, press {OFF}.
Base unit
1 {MENU} idi {SET}
2 Press {^} or {V} to select the desired
item.
3 Press the desired CELLULAR SELECT
button ({1} to {5}).
4 When you finish talking, press {SP-
PHONE}.
Note for handset and base unit:
L If the phone numbers stored in the
phonebook include a “Pause” or a
“Flash”, you cannot make a call using a
cellular line.
Making calls using quick dial (handset
only)
1 {QUICK}
2 Push {^} or {V} to select the desired
item. i {CELL}.
L If you registered only one cellular
phone, skip to step 4.
3 Select the desired cellular phone. i
{SELECT}
4 When you finish talking, press {OFF}.
Handset
1 {MENU} (center of joystick) i d
i{SELECT}
2 Push {^} or {V} to select the desired
item.
3 {CELL}
L If you registered only one cellular
phone, skip to step 5.
For assistance, please visit http://www.panasonic.com/phonehelp55
Page 56
Using a Cellular Phone with this Unit
Viewing the caller list and
calling back Y ^
If you receive a call via cellular line, caller
information is logged in the caller list with
y.
Handset
1 {CID}
2 Push {^} or {V} to select the desired
caller information.
3 {CELL}
L If you registered only one cellular
phone, skip to step 5.
4 Select the desired cellular phone. i
{SELECT}
5 When you finish talking, press {OFF}.
Base unit
1 {MENU} iGi {SET}
2 Press {^} or {V} to select the desired
caller information.
3 When you finished talking, press
{OFF}.
Base unit
1 Press the desired CELLULAR SELECT
button ({1} to {5}) during playback.
2 When you finished talking, press {SP-
PHONE}.
3 Press the desired CELLULAR SELECT
button ({1} to {5}).
4 When you finish talking, press {SP-
PHONE}.
Calling back during playback (Caller ID
subscribers only)
If Caller ID information was received for
the call, you can call the caller back using
the cellular line while listening to the
message.
You can change the ringer tone heard
when a cellular call is received. You can
change it for the handset and base unit
individually.
Handset
1 {MENU} (center of joystick) i f
i{SELECT}
2 “Ringer for cell” i{SELECT}
3 “Ringer tone” i{SELECT}
4 Select the desired item. (Default: “Tone
3”) i {SAVE}i{OFF}
Note:
L If you erase a customized ring for
cellular call, “Tone 3” (default) is used
instead of that ringer tone.
Base unit
1 {MENU} ifi {SET}
2 “Ringer for cell” i{SET}
3 “Ringer tone” i{SET}
Selecting which unit to ring ^
You can select which handset or base unit
rings when you receive a call from one of
the registered cellular phones.
1 Press the desired CELLULAR SELECT
button ({1} to {5}).
2 “Assign Base/HS” i{SET}
3 Select the desired unit, then press {>}.
(Default: “All”)L The selected units are indicated by
“Q”.
L To cancel a selected unit, press {>}
again.
4 {SET} i {STOP}
Answering system settings for
cellular calls ^
Setting the answering system for a
cellular call
This feature allows the base unit to answer
cellular calls when you are not available to
answer cellular calls.
4 Select the desired item. (Default: “Tone
3”) i {SET} i {STOP}
For assistance, please visit http://www.panasonic.com/phonehelp59
Important:
L To use this feature, you need to turn on
the answering system.
L If this feature is turned on, the base unit
plays the greeting message and
message is recorded.
1 {MENU} iAi {SET}
2 “TAD for cell” i{SET}
3 “TAD (cell)” i{SET}
4 Select the desired setting. (Default:
“Off”) i{SET}i{STOP}
Note:
L “TAD” stands for Telephone Answering
Device.
Page 60
Using a Cellular Phone with this Unit
Ring count
You can change the number of times the
cellular phone rings before the base unit
answers cellular calls.
1 {MENU} iAi {SET}
2 “TAD for cell” i{SET}
3 “TAD ring count” i{SET}
4 Select the desired number. (Default: “4
rings”) i {SET}i{STOP}
Turning on the discoverable
mode ^
When discoverable mode is turned on, this
unit may be seen by other Bluetooth
devices.
1 {MENU} ihi {SET}
2 “Bluetooth” i{SET}
3 “Discoverable” i{SET}
4 Select the desired setting. (Default:
“Off”) i{SET}i{STOP}
Transferring a cellular
call
Cellular calls can be transferred between
the handset and the base unit, and
between the handset and another
compatible Panasonic handset (KXTHA19). You can also switch a cellular call
between a cellular phone and base unit.
Transferring a cellular call
Y ^
Handset
1 During a cellular call, press
{INTERCOM} to put the call on hold.
2 To page the base unit, press { 0}.
To page another handset, enter its
extension number ({1} to {8}).
L If you do not wish to announce the
transfer, skip to step 4.
3 Wait for the paged party to answer.
L If the paged party does not answer,
press {C} to return to the cellular
call.
4 To complete the transfer, press {OFF}.
Base unit
1 During a cellular call, press
{INTERCOM} to put the call on hold.
2 To page a handset, enter its extension
number ({1} to {8}).
To page all handsets, press {0}.
L If you do not wish to announce the
transfer, skip to step 4.
3 Wait for the paged party to answer.
L If the paged party does not answer,
press the CELLULAR SELECT
button ({1} to {5}) that is flashing to
return to the cellular call.
within 1 minute after you hang up, your
extension rings and the call is returned
to your phone. You can speak to the
caller again by pressing {C} on the
handset or the CELLULAR SELECT
button ({1} to {5}) that is flashing on the
base unit.
L To transfer a cellular call to the
answering system, see page 33.
Answering a transferred cellular
Y ^
call
Handset
Press {C} to answer the page.
L After the paging party hangs up the call,
you can take the transferred call.
Base unit
Press {SP-PHONE} to answer the page.
L After the paging party hangs up the call,
you can take the transferred call.
Note for handset and base unit:
L If the paging party hangs up before you
answer the page, “Incoming call” is
displayed. Press {C} on the handset or
the CELLULAR SELECT button ({1} to
{5}) that is flashing on the base unit to
take the transferred call.
Switching a cellular call
between a cellular phone and
the base unit ^
From a cellular phone to the base unit
If you answer a cellular call using a cellular
phone, you can transfer it to the base unit.
1 During a cellular call using your cellular
phone, press the CELLULAR SELECT
button ({1} to {5}) that is in use.
2 “Transfer to base” i{SET}
3 Follow the instructions of your cellular
phone, if required.
L You may need to enter the PIN (page
42).
From the base unit to a cellular phone
If you answer a cellular call using the base
unit, you can transfer it to the cellular
phone that the call came in.
1 During a cellular call using the base
unit, press the CELLULAR SELECT
button ({1} to {5}) that is in use.
2 “Transfer to Cell” i{SET}
For assistance, please visit http://www.panasonic.com/phonehelp61
Page 62
Using a Cellular Phone with this Unit
Conference calls
Conference call with a cellular
call and land line call
While you are talking on a cellular call, you
can make or answer a 2nd call on the land
line, and then combine the calls to
establish a conference call.
Handset
1 During a cellular call, press {HOLD} 2
times.
2 To answer a land line call, press {C}.
To make a land line call, press {C},
then dial the phone number.
3 When the land line call is connected,
press {CONF} to make a conference
call.
L To put both lines on hold, press
{HOLD}.
– To resume both lines, press
{CONF}.
– To talk only with the land line caller,
press {C}. To talk only with the
cellular caller, press {CELL}. The
other line is put on hold. To talk only
with the line put on hold, press
{OFF} to end the existing call, then
press {C} or {CELL}.
Y ^
Base unit
1 During a cellular call, press {HOLD}.
2 To answer a land line call, press {SP-
PHONE}.To make a land line call, press {SP-
PHONE}, then dial the phone number.
3 When the land line call is connected,
press {CONF} to make a conference
call.
L To put both lines on hold, press
{HOLD}.
– To resume both lines, press
{CONF}.
– To talk with only land line caller,
press {SP-PHONE}. To talk only
with the cellular caller, press the
CELLULAR SELECT button ({1} to
{5}) that is flashing. The other line
is put on hold. To talk only with the
line put on hold, press {SP-PHONE} to end the existing call,
then press {SP-PHONE} or the
CELLULAR SELECT button ({1} to
{5}) that is flashing.
Note for handset and base unit:
L While you are on a conference call using
the cellular line, other units cannot join
the conference call.
L While you are on a conference call using
Conference call with a cellular
call and an intercom call
While you are talking on a cellular call, one
more extension can join the conversation
and establish a conference call.
Handset
Y ^
1 During a cellular call, press
{INTERCOM}.
2 To page the base unit, press {0}.
To page another handset, enter its
extension number ({1} to {8}).
3 When the paged party answers, press
{CONF} to make a conference call.
L To leave the conference, press
{OFF}. The other 2 parties can
continue the conversation.
Base unit
1 During a cellular call, press
{INTERCOM}.
Using a Cellular Phone with this Unit
2 To page a handset, enter its extension
number ({1} to {8}).
To page all handsets, press {0}.
3 When the paged party answers, press
{CONF} to make a conference call.
L To leave the conference, press {SP-
PHONE}. The other 2 parties can
continue the conversation.
Note for handset and base unit:
L The cellular call can be put on hold by
pressing {HOLD}. Only the person who
placed the call on hold can resume the
full conference by pressing {CONF} on
the handset or {CONF} on the base unit.
For assistance, please visit http://www.panasonic.com/phonehelp63
Page 64
Useful Information
Headset (optional)
Setting up a Bluetooth wireless
headset ^
Note:
L To cancel a headset from the base unit,
see “Deregistering another device” on
page 43.
Selecting a headset
This setting determines which headset is
active. Only 1 headset can be active at a
time. When “No headset” is selected, the
headset feature is turned off.
1 {MENU} ihi {SET}
2 “Bluetooth” i{SET}
If your headset is Bluetooth wireless
technology compatible to this product, you
can have a hands-free phone conversation
by registering your headset to the base
unit.
Important:
L The following procedures must be
performed using the base unit.
L There can only be one active Bluetooth
headset connection at a time.
Registering a headset
Important:
L For more details, please visit:
www.panasonic.com/
CompatibleCellPhones
1 Your headset:
Enter the registration mode of your
headset (each headset’s instructions
vary).
2 Base unit:
{MENU} ihi {SET}
3 “Bluetooth” i{SET}
3 “Headset” i{SET}
4 “Headset select” i{SET}
5 Select the desired headset. i {SET}
i{STOP}
Making calls
After dialing the phone number using the
base unit, you can switch the call to the
headset. Follow the instructions for your
headset for further operations.
Answering calls
Refer to the operating instructions for your
headset.
Switching a call between headset and
base unit speakerphone
To switch to the base unit speakerphone,
press {SP-PHONE}.
To return to the headset, press {STOP}.
4 “Headset” i{SET}
5 “Registration” i{SET}
6 Enter the PIN of your headset. (Refer to
the operating instructions provided with
your headset.) i {SET}
Connecting a headset to the handset
allows hands-free phone conversations.
We recommend using the Panasonic
headset noted on page 4.
L Headset shown is KX-TCA86.
Switching a call between headset and
handset speakerphone
To switch to the handset speakerphone,
press {s}.
To return to the headset, press {C}.
Additional accessories
Sales and support information
L To order replacement accessories, call
1-800-332-5368.
L TTY users (hearing or speech impaired
users) can call 1-866-605-1277.
Wall mounting (optional)
By purchasing the optional wall-mounting
adaptor PQKL10078Z1, you can mount
the base unit on a wall.
Belt clip (optional)
By purchasing the optional belt clip
PQKE10404Z1, you can hang the handset
on your belt or pocket.
For assistance, please visit http://www.panasonic.com/phonehelp65
Page 66
Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display messageCause/solution
BusyL The called handset or base unit is in use.
L Other users are using the cellular line. Wait until the
CELLULAR SELECT button is lit in yellow-green on the
base unit and [ shown in the top center disappears
from the handset display.
L Privacy mode is on for the call you tried to join (page
35).
L The handset or base unit you tried to copy phonebook
items to is in use.
L The handset you are calling is too far from the base unit.
Denied
Turn access on at
device.
Error!!L The handset’s registration or deregistration has failed.
Error!!
8 handsets have
already been
registered.
---Incomplete---L The destination unit’s phonebook memory is full. Erase
InvalidL There is no handset registered to the base unit
Invalid.
Please register
to the base unit
Memory fullL There is no space in memory to record new songs.
Message fullL There is no space in memory to record new messages.
L The monitor feature is turned off on the destination
handset or base unit and the room cannot be monitored
(page 36).
Move the handset and the base unit away from all
electrical appliances and try again.
L Another handset or base unit user tried to send
phonebook items to you but there was an error. Have
the other user re-send the items to you (page 24, 26).
L 8 handsets have already been registered to the base
unit. The deregistered handset number is still retained
in the base unit. To register an additional handset,
erase the unnecessary handset number using the base
unit (page 43).
unnecessary items from the destination unit’s
phonebook (page 23, 26).
L The destination unit is out of area.
L The destination unit’s user may have pressed {C} or
{s} on the handset or {SP-PHONE} on the base unit.
matching the extension number you entered.
L You selected your own extension number.
L The handset is not registered to the base unit. Register
No items storedL Your phonebook, caller list, or redial list is empty.
L “Customize ring” is empty.
No link to base.
Move closer to base
and try again.
Phonebook fullL There is no space to store new items in the phonebook.
Please lift up and
try again.
System is busy.
Please try again
later.
Title errorL The title for the customized ring is not entered or the title
L The handset has lost communication with the base unit.
Move closer to the base unit, and try again.
L Confirm that the base unit’s AC adaptor is plugged in.
L Raise the base unit antennas.
L The handset’s registration may have been canceled.
Re-register the handset (page 43).
L After registering a cellular phone to the base unit, the
communication between the base unit and other units
may be disconnected. You need to wait for a few
minutes and try again.
Erase unnecessary items (page 23, 26).
L A handset button was pressed while the handset was
on the base unit or charger. Lift the handset and press
the button again.
L The resources available for wireless communication
(making or answering calls with a handset, monitoring
audio in a room, etc.) are limited. Therefore, depending
on the combination of wireless features being
conducted at the same time, your desired operation
may not be possible. Wait for other users to finish and
try again.
L Another user is listening to messages. Try again later.
you entered is already used for another customized
ring. Enter the title for that customized ring only.
For assistance, please visit http://www.panasonic.com/phonehelp67
Page 68
Useful Information
Troubleshooting
General use
ProblemCause/solution
The unit does not work.L Make sure that the battery is installed correctly and fully
charged (page 10).
L Check the connections (page 9).
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 43).
I cannot hear a dial tone.L Confirm that the telephone line cord is properly
connected (page 9).
L Disconnect the base unit from the telephone line and
connect a known working telephone. If the working
telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your
telephone service provider.
“Recharge battery” is
displayed and I cannot
perform the following
operations:
– recording or erasing a
customized ringer
– editing a title for a
customized ringer
L The battery power is low. Fully charge the battery (page
10) and try again.
Programmable settings
ProblemCause/solution
I cannot program items.L While another user is listening to messages or the
answering system is answering a call, you cannot
program items. Try again later.
While programming, the
handset starts to ring.
L A call is being received. Answer the call and start again
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
The handset and base
unit do not ring.
I cannot make a call.LThe dialing mode may be set incorrectly. Change the
I cannot redial by
pressing {REDIAL}.
I cannot have a
conversation using the
headset.
I cannot make long
distance calls.
I cannot page the
handset or base unit.
I cannot turn the clarity
booster on.
The interrupt tones sound
while I am on an outside
call or on an intercom call
or monitoring a room.
L Move the handset and base unit away from other
electrical appliances (microwave, wireless LAN
appliance, etc.).
L Move closer to the base unit.
L Raise the base unit antennas.
L Turn on the clarity booster feature (page 21).
L If your base unit is connected to a telephone line with
DSL service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The ringer volume is turned off. Adjust it (page 37, 58).
setting (page 17).
L The base unit (including answering system) or another
handset is in use. Try again later.
L If the last number dialed was more than 48 digits long,
the number will not be redialed correctly. Dial the
number manually.
L Make sure that an optional headset is connected
properly (page 65).
L If “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
L Your optional Bluetooth headset is not registered.
Register it (page 64).
L Make sure that you have long distance service.
L The called handset is too far from the base unit.
L The called unit is in use. Try again later.
L The resources available for wireless communication
(making or answering calls with another handset, etc.)
are limited. Wait for the other user to end the operation
and try again.
L A call is being received. Press {OFF} to end the call or
stop monitoring, then answer the call.
For assistance, please visit http://www.panasonic.com/phonehelp69
Page 70
Useful Information
Phonebook
ProblemCause/solution
Copying stopped with an
item displayed.
Caller ID
ProblemCause/solution
The handset or base unit
does not display the
caller’s name and/or
phone number.
The handset does not
announce the displayed
caller names.
The caller list/incoming
phone numbers are not
edited automatically.
L The destination handset may have lost communication
with the base unit, or the destination unit user may have
pressed {C} or {s} on the handset or {SP-PHONE}
on the base unit.
The displayed phonebook item was not copied to the
unit. Press {OFF} on the handset or {STOP} on the
base unit. Confirm that the destination unit is not in use
and try again.
L You have not subscribed to Caller ID service. Contact
your telephone service provider to subscribe.
L If your base unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone jack, disconnect the base unit from
the equipment and plug the base unit directly into the
wall jack.
L If your base unit is connected to a telephone line with
DSL service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone service provider for
details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 27).
L If a call is being transferred to you, the caller information
is not displayed.
L The handset’s ringer volume is turned off. Adjust it
(page 37).
L The Talking Caller ID feature is turned off. Turn it on
(page 40).
L The ring count for the answering system is set to “2” or
“Toll saver”. Select a different setting (page 50).
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 41).
L You need to call back the edited number to activate
I cannot dial the phone
number edited in the
caller list.
The 2nd caller’s
information is not
displayed during an
outside call.
Answering system
ProblemCause/solution
I cannot listen to
messages from a remote
location.
The unit does not record
new messages.
I cannot operate the
answering system.
The message indicator
on the handset slowly
flashes amber.
I cannot hear a message
from the speaker when
the answering system is
recording a message.
L The phone number you dialed might have an incorrectly
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 29).
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed to both
Caller ID and Call Waiting with Caller ID services
(CWID).
L A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 48).
L The answering system is off. Turn it on (page 49).
L The recording time is set to “Greeting only”. Select
a different setting (page 51).
L The message memory is full. Erase unnecessary
messages (page 46).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone service provider not your
telephone (page 50).
L Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
L New messages have been recorded. Listen to the new
messages (page 45, 46).
L The call screening feature is turned off. Turn it on (page
51).
L The volume for the base unit is turned off. Turn the
volume up by pressing {^} on the base unit.
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp71
Page 72
Useful Information
Link to Cell feature/Bluetooth wireless headset
ProblemCause/solution
I cannot register a cellular
phone to the base unit.
I cannot connect a
cellular phone to the base
unit.
The registered cellular
phone received a call, but
I cannot take that call with
the handset or base unit.
I cannot make local calls
with the handset or base
unit using a cellular line.
L Depending on the compatibility of the cellular phone,
you may not be able to register it to the base unit.
L Confirm that your cellular phone supports the hands-
free profile (HFP) specification. If it does not, you
cannot register it to the base unit.
L You can register up to 5 cellular phones (when other
Bluetooth devices are not registered). Confirm how
many cellular phones have already been registered in
“Connecting the cellular phone ^” (page 53).
L Confirm that the Bluetooth feature of your cellular
phone is turned on. You may need to turn this feature on
depending on your cellular phone.
L The Bluetooth technology on your cellular phone may
not be functioning normally. Turn off and on your cellular
phone.
L Depending on the compatibility of the cellular phone,
you may not be able to connect it to the base unit.
L Confirm that you have registered your cellular phone to
the base unit using the cellular phone (page 52). Refer
to the operating instructions of your cellular phone for
registration.
L Confirm that your cellular phone is turned on.
L Confirm that the Bluetooth feature of your cellular
phone is turned on. You may need to turn this feature on
depending on your cellular phone.
L The Bluetooth technology on your cellular phone may
not be functioning normally. Turn off and on your cellular
phone.
L If someone is talking on a cellular call or customizing
the cellular settings, you cannot use cellular feature.
There can be only one active Bluetooth connection at a
time.
L Confirm that your cellular phone is connected to the
base unit (page 53).
L You need to add your area code when making calls
using a cellular line. Store your area code in order to
automatically add your area code to the beginning of
the 7-digit phone number when making calls using a
cellular line (page 53).
I cannot make or answer
cellular calls with the
handset or base unit.
The cellular line is
available (the CELLULAR
SELECT button is lit in
yellow-green), but I
cannot make cellular calls
with the handset or base
unit.
I can make or answer
cellular calls but cannot
hear a sound.
I cannot switch cellular
calls between the base
unit and cellular phone.
I cannot register the
Bluetooth wireless
headset to the base unit.
L Depending on the cellular phone’s compatibility, you
may not be able to make or answer cellular calls even if
you could register and connect the cellular phone to the
base unit.
L Confirm that you have registered your cellular phone to
the base unit using the cellular phone (page 52). Refer
to the operating instructions of your cellular phone for
registration.
L Confirm that your cellular phone is turned on.
L Confirm that your cellular phone is connected to the
base unit (page 53).
L Confirm that your cellular phone is placed within the
range of the base unit.
L If someone is talking on a cellular call or customizing
the cellular settings, you cannot use cellular feature.
There can be only one active Bluetooth connection at a
time.
L The cellular phone is being used separately from your
system.
L The Bluetooth technology on your cellular phone may
not be functioning normally. Turn off and on your cellular
phone.
L Disconnect and connect the base unit AC adaptor and
try again.
L Your cellular phone may not support this feature. Refer
to the operating instructions of your cellular phone.
L Confirm that your Bluetooth wireless headset supports
the headset profile (HSP) specification. If it does not,
you cannot register it to the base unit.
Useful Information
Battery recharge
ProblemCause/solution
I fully charged the battery,
but 3 continues to
flash, or 4 is
displayed.
The handset display is
blank.
For assistance, please visit http://www.panasonic.com/phonehelp73
L Clean the charge contacts and charge again (page 10).
L The battery may need to be replaced with a new one
(page 10).
L Confirm that the battery is properly installed.
L Fully charge the battery (page 10).
Page 74
Useful Information
A
FCC and other information
This equipment complies with Part 68 of
the FCC rules and the requirements
adopted by the ACTA. On the bottom of
this equipment is a label that contains,
among other information, a product
identifier in the format US:ACJ----------.
If requested, this number must be
provided to the telephone company.
L Registration No
............(found on the bottom of the unit)
L Ringer Equivalence No.
(REN).......0.1B
plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with the product. It is
designed to be connected to a
compatible modular jack that is also
compliant.
The REN is used to determine the
number of devices that may be
connected to a telephone line. Excessive
RENs on a telephone line may result in
the devices not ringing in response to an
incoming call. In most but not all areas,
the sum of RENs should not exceed five
(5.0). To be certain of the number of
devices that may be connected to a line,
as determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for the product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may
be required. But if advance notice isn't
practical, the telephone company will
notify the customer as soon as possible.
Also, you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment. If
this happens the telephone company will
provide advance notice in order for you
to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Servicenter or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone
company may request that you
disconnect the equipment until the
problem is resolved.
Connection to party line service is
subject to state tariffs. Contact the state
public utility commission, public service
commission or corporation commission
for information.
If your home has specially wired alarm
equipment connected to the telephone
line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions about
what will disable alarm equipment,
consult your telephone company or a
qualified installer.
This equipment is hearing aid compatible
as defined by the FCC in 47 CFR
Section 68.316.
When you hold the phone to your ear,
noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately
shielded from external RF (radio
frequency) energy. If noise occurs, use
an optional headset accessory or the
speakerphone option (if applicable) when
using this phone. Consult with your
audiologist or Hearing Aid manufacturer
about the availability of Hearing Aids
which provide adequate shielding to RF
energy commonly emitted by digital
devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain
to the dispatcher the reason for the
call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
ny changes or modifications not
expressly approved by the party
responsible for compliance could void the
user’s authority to operate this device.
NOTE:
This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to Part 15 of
the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
For assistance, please visit http://www.panasonic.com/phonehelp75
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference
to nearby TVs and VCRs. To minimize or
prevent such interference, the base of
the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the
TV or VCR. This will often reduce, or
eliminate, interference.
FCC RF Exposure Warning:
The product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment. To comply with
FCC RF exposure requirements, the
base unit must be installed and operated
with its antenna located 20 cm (8 inches)
or more between antenna and all
person's body (excluding extremities of
hands, wrist and feet). The handset may
be carried and operated with only the
optional specific belt-clip. Other nontested belt-clips or similar body-worn
accessories may not comply and must
be avoided. The product must not be
collocated or operated in conjunction
with any other antenna or transmitter.
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
One Panasonic Way,
Secaucus, New Jersey 07094
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision
to repair or replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
✄
During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product prepaid during the Limited Warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts
(cabinet). This Limited Warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This Limited Warranty is extended only to the
original purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product
prepaid to:
Panasonic Services Company Customer Servicenter
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
For assistance, please visit http://www.panasonic.com/phonehelp79
Page 80
Useful Information
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of
the product, or service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or
messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
2 Contact us via the web at: http://www.panasonic.com/contactinfo
3 Call us at: 1-800-211-PANA (1-800-211-7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom, to the outside of the carton.
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and
adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985