Panasonic KX-TH102-C User Manual
Operating Instructions
Home Communication System
Cellular Connection Package
Model No.
KX-TH102-C
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the handset battery for 4 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or
Puerto Rico.
Table of Contents
Introduction
Feature highlights. . . . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . . 5
Expanding your phone system . . . . . . . . 7
Important safety instructions . . . . . . . . 10
For best performance . . . . . . . . . . . . . . 12
Preparation
Setting up the base unit . . . . . . . . . . . . 13
Setting up the handset . . . . . . . . . . . . . 16
Battery charge . . . . . . . . . . . . . . . . . . . 16
Battery replacement . . . . . . . . . . . . . . . 17
Controls . . . . . . . . . . . . . . . . . . . . . . . . 18
Displays . . . . . . . . . . . . . . . . . . . . . . . . 21
Symbols used in these operating
instructions . . . . . . . . . . . . . . . . . . . . . . 23
Setting the unit before use . . . . . . . . . . 24
C Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 26
Answering calls . . . . . . . . . . . . . . . . . . 28
Useful features during a call. . . . . . . . . 28
Using the other line during a call . . . . . 30
d Phonebook
Handset phonebook . . . . . . . . . . . . . . . 31
Base unit phonebook . . . . . . . . . . . . . . 34
G Caller ID Service
Using Caller ID service. . . . . . . . . . . . . 36
Caller list. . . . . . . . . . . . . . . . . . . . . . . . 37
Intercom
Intercom feature . . . . . . . . . . . . . . . . . . 40
Transferring a call. . . . . . . . . . . . . . . . . 41
Conference calls. . . . . . . . . . . . . . . . . . 42
Call share . . . . . . . . . . . . . . . . . . . . . . . 44
F Monitoring
Monitoring feature . . . . . . . . . . . . . . . . 45
Audio monitor . . . . . . . . . . . . . . . . . . . . 45
i Answering System
Answering system feature . . . . . . . . . . 55
Setting up the answering system . . . . . 55
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Listening to messages using the
handset. . . . . . . . . . . . . . . . . . . . . . . . . 57
Voice memo . . . . . . . . . . . . . . . . . . . . . 59
Remote operation . . . . . . . . . . . . . . . . . 59
Answering system settings . . . . . . . . . . 61
Using a Cellular Phone with
this Unit
Configuring a cellular phone . . . . . . . . . 64
Making/answering calls using a cellular
line . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Useful features during a cellular call. . . 67
Cellular settings . . . . . . . . . . . . . . . . . . 68
Transferring a cellular call. . . . . . . . . . . 70
Conference calls. . . . . . . . . . . . . . . . . . 71
Useful Information
Connecting to your network . . . . . . . . . 73
Wall mounting. . . . . . . . . . . . . . . . . . . . 75
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 76
Headset (Optional) . . . . . . . . . . . . . . . . 77
Error messages . . . . . . . . . . . . . . . . . . 78
Troubleshooting . . . . . . . . . . . . . . . . . . 80
FCC and other information . . . . . . . . . . 86
Specifications . . . . . . . . . . . . . . . . . . . . 89
Customer services . . . . . . . . . . . . . . . . 90
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 91
Direct command chart/programming
index . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Programmable Settings
Ringer settings . . . . . . . . . . . . . . . . . . . 46
Other settings . . . . . . . . . . . . . . . . . . . . 49
Registering a unit . . . . . . . . . . . . . . . . . 54
2 For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Feature highlights
Thank you for purchasing a Panasonic Home Communication System
Cellular Connection Package.
KX-TH102-C
Cordless handset Base unit
Important:
L KX-TH102-C includes a cordless handset (KX-THA11) and a base unit.
L In these operating instructions, the included “cordless handset” is referred to as the
“handset”.
Telephone and monitoring features
N 2 line telephone
While one line is in use, you can make or answer a call using the other line.
N Audio monitor (between handset and base unit)
You can listen to the audio in the room where the handset or base unit is located (page
45).
N Customize ring
You can connect an audio device to the handset using the included audio cable and
record songs to be used as the handset ringer tone (page 47).
N Changing the device name
You can customize the name for the handset and base unit (page 49).
N Cellular connection
This feature allows you to make or answer cellular calls using the handset or base unit,
if your cellular phone is Bluetooth
communication system (page 64). For more information for this feature, please visit our
website (page 7).
For assistance, please visit http://www.panasonic.com/phonehelp 3
®
wireless technology compatible to the home
Introduction
MULTI TALK V software
The included CD-ROM contains the MULTI TALK V Utility suite. The suite consists of the
following utilities.
N MULTI TALK V USB Utility
Allows you to use your computer to:
– Add, edit, erase, and copy phonebook entries
– Send melodies stored in your computer to your phone
– Change phone settings
– Play, erase, and save answering system messages
– Connect to the Internet or to another computer using a MULTI TALK V phone
– Send images stored in your computer to a compatible Panasonic unit (KX-THA12/KX-
THA16/KX-THA17, sold separately)
N MULTI TALK V Camera Utility
Allows you to use your computer to register a cordless camera (KX-THA13, sold
separately) in order to view cordless camera images with a web browser.
N MULTI TALK V Printing Utility
Allows you to use your computer to register a cordless video camera station (KXTHA16, sold separately) in order to print images from the KX-THA16 to your computer’s
printer.
To install the MULTI TALK V software in
your computer, refer to the “Installation
Guide for MULTI TALK V Software” for
installation details.
When using the MULTI TALK V features
with your computer, refer to the help
section of the MULTI TALK V USB Utility.
For the operations of the Camera Utility
and Printing Utility, refer to their individual
help sections indicated by the following
“Help” icon.
Installation Guide for
MULTI TALK V Software
Model no.
KX-TH102-C
KX-TH102-M
Este software se puede usar en español. Una vez que instale el software, haga clic con
el botón derecho en los iconos de la herramienta MULTI TALK V de la bandeja del
sistema y seleccione “Español”. Para obtener información sobre cómo utilizar el
software, consulte el archivo de Ayuda oprimiendo la tecla F1 mientras usa cualquiera
de las herramientas.
The MULTI TALK V software utilities are provided for use with the KX-TH102 base unit and
the following models:
LCordless handset:KX-THA11
LCordless video camera handset:KX-THA12
LCordless camera: KX-THA13
LUSB adaptor: KX-THA14
LCordless video camera station:KX-THA16
LCordless video camera handset with TV output:KX-THA17
In this guide, the above mentioned models are generically referred to as “MULTI TALK V
devices”.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto
Rico.
“Help” icon
4 For assistance, please visit http://www.panasonic.com/phonehelp
Accessory information
Base unit
Introduction
A AC adaptor for base unit
PQLV205
(Order No. PQWETH102M)
A LAN cable
(Order No. PQJA10169Z)
Handset
A Battery
(Order No. HHR-P104)
A 4-wire telephone line
cord with green plugs
(Order No. PQJA10088Z)
A Wall mounting adaptor
for base unit
(Order No. PQKL10070Z1)
A Handset cover
(Order No. PQYNTHA11R)
A 2-wire telephone line
cord with transparent
plugs
(Order No. PQJA10075Z)
A Charger
(Order No. PQLV30038ZS)
A AC adaptor for charger
(Order No. PQLV203Z)
For assistance, please visit http://www.panasonic.com/phonehelp 5
A Audio cable
(Order No. PQJA10172Z)
A Belt clip
(Order No. PQKE10404Z1)
Introduction
MU LT I TA L K V util i t y
A USB cable
(Order No. PQJA10166Z)
*1 Allows you to install the MULTI TALK V software on a compatible computer. Refer to the
included “Installation Guide for MULTI TALK V Software” for details.
A CD-ROM
(Order No. PQJKTH102Z)
*1
Other additional/replacement accessories
Accessory item Order number
Rechargeable nickel metal hydride
(Ni-MH) battery
Corded headset KX-TCA86, KX-TCA88HA, KX-TCA91,
T-adaptor KX-J66
2-line splitter KX-J42
HHR-P104
KX-TCA92, KX-TCA98
Note:
L You can expand your phone system by registering additional compatible Panasonic
units (page 7).
Sales and support information
L To order these accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
6 For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Expanding your phone system
You can expand the phone system by registering the following units to a single base unit:
max. 18
Handsets: max. 8 Other devices: max. 10
Cordless handset
KX-THA11
(Monochrome display
type)
Cordless camera
KX-THA13: max. 2
(For monitoring)
Cordless video camera
handset
KX-THA12
(Color display type)
Cordless video camera
station
KX-THA16
(Large color display
type)
Cordless video camera
handset with A/V
output
KX-THA17
(Color display type with
audio/video output
jack)
Note:
L Headset and cellular phone must have Bluetooth capability and must be compatible to
the home communication system. For more details and the list of compatible cellular
phones, please visit: www.panasonic.com/MultiTalkV
USB adaptor
KX-THA14
(For data link)
Other
Bluetooth
compatible
devices
(Optional)
Headset
Cellular
phone:
max. 5
For assistance, please visit http://www.panasonic.com/phonehelp 7
Introduction
Various features using the optional units
Video phone
AB
Your home
Video monitor
This feature allows you and the
person you are talking to to see
each other in real time for an
outside call using the handsets.
If you have additional units (A,
B), you can also make a video
call during an intercom call.
A KX-THA12/KX-THA17
B KX-THA16
This feature allows you to
monitor the room where the
cordless camera (A) is located
from the units (B, C).
You can also monitor the room
between the units (B, C).
A KX-THA13
B KX-THA12/KX-THA17
C KX-THA16
CA B
Cellular connection (Bluetooth compatible)
Your cellular phone
BAC
This feature allows you to make
or answer cellular calls using
your unit (A, B, C, and the base
unit), if you have Bluetooth
compatible cellular phones.
A KX-THA11
B KX-THA12/KX-THA17
C KX-THA16
8 For assistance, please visit http://www.panasonic.com/phonehelp
Data link feature
AB C D
Video phone using TV
Introduction
This feature allows you to access
the Internet or another computer
by connecting the units (A, B,
C, and the base unit) with the
USB cable or a USB adaptor (D)
to your computer.
A KX-THA11
B KX-THA12/KX-THA17
C KX-THA16
D KX-THA14
This feature allows you to use
your TV to see the other person
during a video call.
A KX-THA17
TV
A
Your home
For assistance, please visit http://www.panasonic.com/phonehelp 9
Introduction
Important safety instructions
When using the product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a moist cloth for
cleaning.
4. Do not use the product near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
5. Place the product securely on a stable
surface. Serious damage and/or injury
may result if the product falls.
6. Do not cover slots and openings on the
product. They are provided for
ventilation and protection against
overheating. Never place the product
near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked on
the product. If you are not sure of the
type of power supplied to your home,
consult your dealer or local power
company.
8. Do not place objects on the power
cord. Install the product where no one
can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in the product. This may result in the
risk of fire or electric shock. Never spill
any liquid on the product.
11. To reduce the risk of electric shock, do
not disassemble the product. Take the
product to an authorized service center
when service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
12. Unplug the product from power outlets
and refer servicing to an authorized
service center when the following
conditions occur:
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not work
normally by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
E. If the product has been dropped or
physically damaged.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use the product to report a gas
leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
L Use caution when installing or modifying
telephone lines.
10 For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided, or
identified for use with the product only, in
accordance with the instructions and
limitations specified in this manual.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of 2.402
GHz to 2.48 GHz, and the power output
is 125 mW (max.).) Do not use the
product in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose the product to rain
or any type of moisture.
L Unplug the product from power outlets if
it emits smoke, an abnormal smell, or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
and contact the Panasonic Call Center
at 1-800-211-PANA (1-800-211-7262).
For assistance, please visit http://www.panasonic.com/phonehelp 11
Introduction
For best performance
Base unit location/noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Raising the antennas vertically.
L Placing the product away from electrical
appliances.
L If you use the handset near other
electrical appliances (microwave,
wireless LAN appliance, etc.), noise may
be heard. Move away from those
appliances and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
(104 °F). Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
L Operating near 2.4 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for
a long period of time, unplug the product
from the power outlet.
L The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C (41 °F) or greater than 40 °C
12 For assistance, please visit http://www.panasonic.com/phonehelp
Setting up the base unit
Overview
1 Connect the AC adaptor.
2 Connect the telephone line cord.
Refer to one of the following methods depending on your situation.
L To connect to a 2-line telephone jack: page 14
L To connect to 2 single-line telephone jacks: page 14
L To connect to a single-line telephone jack: page 14
For DSL service subscribers:
L To connect to a 2-line telephone jack: page 15
L To connect to 2 single-line telephone jacks: page 15
3 To connect to your LAN, see page 73.
Connecting the AC adaptor
Connect the AC adaptor, then raise the antennas.
L Use only the included Panasonic AC adaptor PQLV205.
Preparation
(120 V AC, 60 Hz)
LAN
E2
LIN
LINE1/2
Hook
Note:
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
L The unit will not work during a power failure. We recommend connecting a standard
telephone to the same telephone line or to the same telephone jack using a Panasonic
T-adaptor (page 6).
For assistance, please visit http://www.panasonic.com/phonehelp 13
Preparation
Connecting the telephone line cord
Connect the telephone line cord until it clicks into the telephone jack.
To connect to a 2-line telephone jack
LAN
LINE2
LINE1/2
4-wire telephone line cord with green plugs
To 2-line telephone
jack (RJ14C)
To connect to 2 single-line telephone jacks
LAN
LINE2
LINE1/2
4-wire telephone line cord
with green plugs
To single-line telephone jacks (RJ11C)
2-wire telephone line cord
with transparent plugs
To connect to a single-line telephone jack
LAN
LINE2
LINE1/2
2-wire telephone line cord with transparent plugs
To single-line
telephone jack (RJ11C)
Note:
L Make sure you connect the telephone line cord into LINE1/2 telephone jack.
14 For assistance, please visit http://www.panasonic.com/phonehelp
Line 2
Line 1
Preparation
If you subscribe to a DSL service
Please attach a noise filter (contact your DSL provider) to the telephone line between the
base unit and the telephone line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 36) do not function properly.
To connect to a 2-line telephone jack
For this connection, please purchase a Panasonic 2-line splitter (page 6).
Example: DSL line is line 2
To 2-line telephone jack (RJ14C)
LINE1/2 LINE2 LAN
LINE 2LINE 1
2-line
splitter
4-wire telephone line cord
with green plugs
2-wire telephone line cord
with transparent plugs
To connect to 2 single-line telephone jacks
Example: DSL line is line 2
LINE1/2 LINE2 LAN
4-wire telephone line cord
with green plugs
2-wire telephone line cord with transparent plugs
Noise filter
To single-line telephone
jacks (RJ11C)
Line 2
Noise filter
Line 1
For assistance, please visit http://www.panasonic.com/phonehelp 15
Preparation
Setting up the handset
Connecting the AC adaptor
L Use only the included Panasonic AC
adaptor PQLV203.
(120 V AC,
60 Hz)
Battery installation
Insert the battery (A), and press it down
until it snaps into the compartment (B).
Then close the handset cover.
B
A
Battery charge
Place the handset on the charger for 4
hours before initial use.
While charging, the CHARGE indicator on
the charger lights. When the battery is fully
charged, “Charge completed” is
displayed.
Note:
L If you want to use the handset
immediately, charge the battery for at
least 15 minutes.
L To ensure that the battery charges
properly, clean the charge contacts of
the handset and charger with a soft, dry
cloth once a month. Clean more often if
the unit is subject to grease, dust, or
high humidity.
Battery strength
Battery icon Battery strength
1 Fully charged or high
2 Medium
3 Low
Flashing: needs to be
recharged.
4 Discharged
Note:
L When the battery needs to be charged,
the handset beeps intermittently while it
is in use.
16 For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Panasonic battery performance
Operation Operating time
While in use
(talking)
While not in use
(standby)
While using the
clarity booster
feature (page 29)
Note:
L Battery operating time may be
shortened over time depending on
usage conditions and ambient
temperature.
L Battery power is consumed whenever
the handset is off the charger, even
when the handset is not in use. The
longer you leave the handset off the
charger, the shorter you can actually talk
using the handset.
L Once the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed or
3 flashes. This will maximize the
battery life.
Up to 4.5 hours
Up to 7 days
Up to 3.5 hours
Battery replacement
Important:
L Use only the rechargeable Panasonic
battery noted on page 6.
1 Press the notch of the handset cover
firmly, and slide it in the direction of the
arrow.
2 Replace the old battery with a new one,
and close the cover (page 16).
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY (1-800822-8837) for information on how to
recycle this battery.
For assistance, please visit http://www.panasonic.com/phonehelp 17
Preparation
Controls
Base unit
ABCDE FGHIA
KJLMNOQRPTS
A Antenna
B Speaker
C Display
D {CELLULAR}
E {*} (TONE)
F {PAUSE} {REDIAL}
G {FLASH} {CALL WAIT}
H {LINE1}
I {LINE2}
J USB port
K {ERASE}
L {EDIT}
M {MEMO}
UV W X Y
N {ANSWER ON}
ANSWER ON indicator
O {MENU} {SET}
P Navigator key
Q {LINE SELECT}
R {STOP}
S MIC (Microphone)
T {MESSAGE}
U {TRANSFER} {INTERCOM}
V {MUTE}
W {SP-PHONE} (Speakerphone)
X {HOLD}
Y {CONF} (Conference)
18 For assistance, please visit http://www.panasonic.com/phonehelp
Handset
A
B
C
D
E
F
G
H
I
Preparation
J
K
L
M
N
O
P
Q
R
A Speaker
B Display
C Headset jack/Audio jack
D {C} (TALK)
E Joystick
F {s} (SP-PHONE)
G {*} (TONE)
H {PAUSE} {REDIAL}
I Microphone
Using the joystick
The handset joystick can be used to
navigate through menus and to select
items shown on the display, by pushing it
up, down, left, or right.
For assistance, please visit http://www.panasonic.com/phonehelp 19
J Ringer indicator/Message indicator
K Receiver
L Soft keys
M {OFF}
N {MUTE} {CLEAR}
O {HOLD} {INTERCOM}
P USB port
Q {FLASH} {CALL WAIT}
R Charge contacts
It can also be used to select the center soft
key icon (page 22), by pressing down on
the center of the joystick.
Preparation
Charger
A
B
A Charge contacts
B CHARGE indicator
Understanding the indicators
Base unit line buttons
The line buttons ({LINE1}, {LINE2}) show the status of each line as follows.
Status Meaning
Light off The line is free.
Light on The line is in use.
Flashing rapidly A call is being received.
Flashing A call is put on hold on another unit or the answering
system is answering a call.
Base unit {CELLULAR} button
The {CELLULAR} button shows the status as follows.
Status Meaning
Light off The cellular line is free.
Light on The cellular line is in use.
Flashing rapidly A cellular call is being received.
Flashing A cellular call is put on hold or the answering system is
answering a call.
20 For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Displays
Base unit display items
Displayed
item
L1
L2
L1
,
ANSWER
L1 L2
MESSAGE
FULL
1 This icon is displayed in
Meaning
Flashes when the date
and time need to be set.
Ringer for both line 1 and
line 2 on the base unit is
off.
Line 1 or line 2 ringer on
L
2
the base unit is off.
Call privacy mode is on.
The line icon is displayed
when the displayed line is
selected for the answering
system.
Flashing:
– the answering system is
answering a call on that
line.
– you have new
messages on that line.
Flashes when message
memory is full.
You are using a cellular
line. The number of bars
indicates the signal
strength of the cellular
line. Depending on a
connected cellular
phone’s capability, these
bars may not be
displayed.
the lower right
representing a connected
cellular phone’s battery
strength. It may not be
displayed depending on
the cellular phone’s
capability.
Displayed
Meaning
item
The base unit is
connected to your network
using the LAN cable.
PC
Computer is connected.
Handset display items
Displayed
item
1 – Battery strength
k
l
Example: Handset extension
VE
L1
L2
Meaning
indicator for the handset
(located in the upper
right of the display)
– This icon is also
displayed in the lower
right representing a
connected cellular
phone’s battery
strength. It may not be
displayed depending on
the cellular phone’s
capability.
The line is in use.
Flashing:
– the call is put on hold on
that line.
– the answering system is
answering a call on that
line.
Flashing rapidly: a call is
being received on that
line.
number
Voice enhancer is on.
Speaker is on.
Call privacy mode is on.
Ringer for both line 1 and
line 2 on the handset is off.
For assistance, please visit http://www.panasonic.com/phonehelp 21
Preparation
Displayed
item
L1
,
CELL
(displayed
in the top
center)
PC
Meaning
Line 1 or line 2 ringer on
L
2
the handset is off.
The cellular line is in use.
Flashing: a cellular call is
put on hold.
Flashing rapidly: a cellular
call is being received.
You are using a cellular
line. The number of bars
indicates the signal
strength of the cellular
line. Depending on a
connected cellular
phone’s capability, these
bars may not be
displayed.
Computer is connected.
Handset soft keys
The handset features 2 soft keys and a
joystick. By pressing a soft key, or by
pressing the center of the joystick, you can
select the feature or operation indicated by
the soft key icon shown directly above it.
Menu icons
When in standby mode, pressing {MENU}
(center of joystick) on the handset or
{MENU} on the base unit reveals the main
menu. From here you can access various
features and settings.
Note:
L The menu icons shown in these
operating instructions vary slightly from
the actual icons shown on the display.
Base unit
Menu icon Menu/feature
d
G
A
f
F
h
Handset
Phonebook
Caller list
Set answering
Ringer settings
Audio monitor
Other items
LINE1
LINE2
Menu icon Menu/feature
d
G
i
f
F
h
Phonebook
Caller list
Message playback
Ringer settings
Audio monitor
Other items
22 For assistance, please visit http://www.panasonic.com/phonehelp
Symbols used in these operating instructions
Symbols used at the end of titles
Symbol Meaning
o
Y
Symbols used for operations
Symbol Meaning
d, G,
A,
f,
F, h
d, G,
i, f ,
F, h
Example:
“Ringer
volume”
i Proceed to the next
Operate with the base unit.
Operate with the handset.
The symbols to the left
represent the base unit
menu icons.
Example: d
Press the navigator key of
the base unit up, down, left,
or right to select that menu
icon shown on the display.
The symbols to the left
represent the handset
menu icons.
Example: d
Push the joystick of the
handset up, down, left, or
right to select that menu
icon shown on the display.
Push the joystick of the
handset or press the
navigator key of the base
unit up or down to select the
words in quotations shown
on the display.
operation.
Preparation
Symbol Meaning
Example:
{MENU}
{^}, {V} Push the joystick of the
{<}, {>} Push the joystick of the
The words in the brackets
show button names on the
handset and base unit.
handset or press the
navigator key of the base
unit up or down to scroll
through the displayed
items.
handset or press the
navigator key of the base
unit left or right to select the
desired items.
For assistance, please visit http://www.panasonic.com/phonehelp 23
Preparation
Setting the unit before use
Display language Y o
Handset
1 {MENU} (center of joystick) i h i
{SELECT}
2 “Change language” i {SELECT}
3 Select the desired setting. (Default:
“English”)
4 Press the center of joystick to save. i
{OFF}
Note:
L If you select a language you cannot
read, press the center of joystick,
{#}{1}{1}{0}{1}, and {SAVE} to
change the display language to English.
Base unit
1 {MENU} i h i {SET}
Dialing mode Y o
If you cannot make calls, change this
setting depending on your telephone line
service.
“Tone”: For tone dial service.
“Pulse”: For rotary pulse dial service.
L You only need to program this setting
once, using either the handset or base
unit.
Handset
1 {MENU} (center of joystick) i h i
{SELECT}
2 “Set tel line” i {SELECT}
3 “Set dial mode” i {SELECT}
4 Select the desired setting. (Default:
“Tone”) i {SAVE} i {OFF}
Base unit
1 {MENU} i h i {SET}
2 “Set tel line” i {SET}
3 “Set dial mode” i {SET}
2 “Change language” i {SET}
3 Select the desired setting. (Default:
“English”) i {SET} i {STOP}
Note:
L If you select a language you cannot
read, press {MENU}, {#}{1}{1}{0}{1},
and {SET} to change the display
language to English.
24 For assistance, please visit http://www.panasonic.com/phonehelp
4 Select the desired setting. (Default:
“Tone”) i {SET} i {STOP}
Preparation
Date and time Y o
L You only need to program this setting
once, using either the handset or base
unit.
Handset
1 {MENU} (center of joystick) i h i
{SELECT}
2 “Date and time” i {SELECT}
3 Enter the current month, day, and year
by selecting 2 digits for each.
Example: May 15, 2006
{0}{5} {1}{5} {0}{6}
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
Example: 9:30
{0}{9} {3}{0}
5 Press {*} to select “AM” or “PM”.
6 {SAVE} i {OFF}
Base unit
{>} to move the cursor, then make the
correction.
1 {MENU} i h i {SET}
2 “Date and time” i {SET}
3 Enter the current month, day, and year
by selecting 2 digits for each.
Example: May 15, 2006
{0}{5} {1}{5} {0}{6}
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
Example: 9:30
{0}{9} {3}{0}
5 Press {*} to select “AM” or “PM”.
6 {SET} i {STOP}
Note for handset and base unit:
L If you make a mistake when entering the
date and time, press {^}, {V}, {<}, or
For assistance, please visit http://www.panasonic.com/phonehelp 25
C
Making/Answering Calls
Making calls
Using the handset Y
1 Lift the handset and dial the phone
number.
L To correct a digit, press {CLEAR}.
L To switch back to the receiver, press
{C}.
Adjusting the receiver/speaker volume
Push {^} or {V} while talking.
Making a call using the redial list
The last 10 phone numbers dialed are
stored in the redial list.
1 {REDIAL}
2 Push {^} or {V} to select the desired
number.
L To erase the displayed number, press
{CLEAR}.
3 {C}
2 {C}
L An available line is automatically
selected and the line number is
displayed.
3 When you finish talking, press {OFF}.
Note:
L You can also select a line by pressing
{LINE1} or {LINE2} in step 2.
L To change the line selection, see page
51.
Using the speakerphone
Important:
L You can place the handset on the
charger while using the speakerphone.
The call is not disconnected.
1 During a conversation, press {s} to
turn on the speakerphone.
L Speak alternately with the other party.
2 When you finish talking, press {OFF}.
Note:
L Use the speakerphone in a quiet
environment.
PAUSE button (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
1 {9} i {PAUSE} i Dial the phone
number.
2 {C}
Note:
L A 3.5 second pause is inserted each
time {PAU SE} is pressed. Press
repeatedly to insert longer pauses.
26 For assistance, please visit http://www.panasonic.com/phonehelp
C
Making/Answering Calls
Using the base unit o
1 Dial the phone number.
L To correct a digit, press {ERASE}.
2 {SP-PHONE}
L An available line is automatically
selected and {LINE1} or {LINE2}
lights.
3 When the other party answers, speak
into the MIC.
L Speak alternately with the other party.
4 When you finish talking, press {SP-
PHONE}.
Note:
L You can also select a line by pressing
{LINE1} or {LINE2} in step 2.
L To change the line selection, see page
51.
L Use the speakerphone in a quiet
environment.
L While on a call, you can switch from the
base unit to the handset by pressing
{LINE1} or {LINE2} on the handset,
then pressing {SP-PHONE} on the base
unit.
PAUSE button (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
1 {9} i {PAUSE} i Dial the phone
number.
2 {SP-PHONE}
Note:
L A 3.5 second pause is inserted each
time {PAU SE} is pressed. Press
repeatedly to insert longer pauses.
Adjusting the speaker volume
Press {^} or {V} while talking.
Making a call using the redial list
The last 10 phone numbers dialed are
stored in the redial list.
1 {REDIAL}
2 Press {^} or {V} to select the desired
number.
L To erase the displayed number, press
{ERASE}.
3 {SP-PHONE}
For assistance, please visit http://www.panasonic.com/phonehelp 27
C
Making/Answering Calls
Answering calls
Using the handset Y
1 Lift the handset and press {C} or {s}.
L The called line is automatically
selected.
L You can also answer the call by
pressing any button except the
joystick or {OFF}. (Any key talk
feature)
2 When you finish talking, press {OFF}.
Note:
L You can also answer the call by pressing
{LINE1} or {LINE2} in step 1.
L To change the line selection, see page
51.
Auto talk
This feature allows you to answer a call by
simply lifting the handset off the charger.
You do not need to press {C}. To activate
this feature, see page 50.
Useful features during a
call
HOLD button Y o
This feature allows you to put an outside
call on hold.
Handset
Press {HOLD} 2 times during an outside
call.
L To release the hold, press {LINE1} or
{LINE2} that is flashing on the handset.
Base unit
Press {HOLD} during an outside call.
L To release the hold, press {LINE1} or
{LINE2} that is flashing on the base unit.
Note for handset and base unit:
L If a call is kept on hold for more than 6
minutes, an alarm tone starts to sound.
After 4 additional minutes on hold, the
call is disconnected.
Temporary ringer off
While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}.
MUTE button Y o
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
Handset
Using the base unit o
To mute your voice, press {MUTE}.
1 {SP-PHONE}
L The called line is automatically
selected.
2 Speak into the MIC.
3 When you finish talking, press {SP-
PHONE}.
Note:
L You can also answer the call by pressing
{LINE1} or {LINE2} in step 1.
L To change the line selection, see page
51.
28 For assistance, please visit http://www.panasonic.com/phonehelp
L To return to the conversation, press
{MUTE} or {C}.
Base unit
To mute your voice, press {MUTE}.
L To return to the conversation, press
{MUTE} or {SP-PHONE}.
C
Making/Answering Calls
FLASH button Y o
Pressing {FLASH} allows you to use
special features of your host PBX such as
transferring an extension call, or accessing
optional telephone services such as Call
Waiting.
Note:
L To change the flash time, see page 51.
For Call Waiting service users
Y o
To use Call Waiting, you must subscribe to
your telephone company’s Call Waiting
service.
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone. Please
contact your telephone company for
details and availability of this service in
your area.
Press {CALL WAIT} to answer the 2nd
call.
L To switch between calls, press {CALL
WAIT}.
Temporary tone dialing (for
rotary/pulse service users)
Y o
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering access
numbers which require tone dialing.
Handset clarity booster Y
This feature can improve sound clarity
when the handset is used in an area where
there may be interference. During an
outside call, this feature is turned on
automatically when necessary. You can
also turn this feature on or off manually.
1 Press {MENU} (center of joystick)
during an outside call.
2 To turn this feature on, select “Booster
on”.
To turn this feature off, select “Booster
off”.
3 {SELECT}
Note:
L While this feature is turned on;
– the battery operating time is
shortened (page 17).
– the maximum number of extensions
that can be used at a time may
decrease.
Handset voice enhancer Y
This feature clarifies the voice of the
person you are talking to, reproducing a
more natural-sounding voice that is easier
to hear and understand (page 49).
1 Press {MENU} (center of joystick)
during an outside call.
2 To turn this feature on, select “Voice
enhancer”.
To turn this feature off, select “V.E.
off”.
3 {SELECT}
Note:
L Depending on the condition and quality
of your telephone line, this feature may
emphasize existing line noise. If it
becomes difficult to hear, turn this
feature off.
For assistance, please visit http://www.panasonic.com/phonehelp 29
C
Making/Answering Calls
Using the other line during a call
When a call is being received on the other
line during a conversation, the interrupt
tones sound (page 48). k or l on the
handset, or {LINE1} or {LINE2} on the
base unit flashes rapidly. You can answer
the 2nd call while holding the 1st call.
You can also make a call without ending
the 1st call.
Handset
Example: If you are using line 1
1 Press {HOLD} 2 times to put the 1st
call (line 1) on hold.
2 Press {LINE2} to make or answer a
2nd call.
L To hold the 2nd call, press {HOLD} 2
times.
3 To return to the 1st call (line 1), press
{LINE1}.
Base unit
Example: If you are using line 1
1 Press {HOLD} to put the 1st call (line 1)
on hold.
2 Press {LINE2} to make or answer a
2nd call.
L To hold the 2nd call, press {HOLD}.
3 To return to the 1st call (line 1), press
{LINE1}.
Note for handset and base unit:
L If you subscribe to Caller ID, the 2nd
caller’s information is displayed when a
call is being received on the other line
(page 36).
30 For assistance, please visit http://www.panasonic.com/phonehelp
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