Panasonic KX-TGC210, KX-TGC212, KX-TGC213, KX-TGC220, KX-TGC222 Operating Instruction

Operating Instructions

Digital Cordless Phone

Model No.

KX-TGC210
KX-TGC212
KX-TGC213

Model No.

Digital Cordless Answering System

KX-TGC220
KX-TGC222

R Model shown is KX-TGC210.

Before initial use, see “Getting Started”
on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Consulte “Guía Rápida Española”, página 45.

For assistance, visit our Web site: http://www.panasonic.com/help for customers
in the U.S.A. or Puerto Rico.

Please register your product: http://www.panasonic.com/prodreg

Table of Contents

Introduction

Model composition .......................................3

Accessory information ..................................3

Important Information

For your safety .............................................5

Important safety instructions ........................6

For best performance ...................................6

Other information .........................................7

Specifications ...............................................8

Getting Started

Setting up .....................................................9

Controls ......................................................11

Display icons ..............................................12

Language settings ......................................12

Date and time .............................................13

Recording your greeting message .............13

Other settings .............................................13

Making/Answering Calls

Making calls ...............................................14

Answering calls ..........................................14

Useful features during a call

Intercom .....................................................16

.......................15

Phonebook

Phonebook .................................................17

Speed dial ..................................................19

Programming

Menu list .....................................................20

Alarm ..........................................................24

Silent mode ................................................24

Call block ....................................................25

Other programming ....................................26

Registering a unit .......................................26

Caller ID Service

Using Caller ID service ...............................27

Caller list ....................................................27

Answering System

Answering system ......................................29

Turning the answering system on/off .........29

Greeting message ......................................29

Listening to messages ...............................30

Remote operation .......................................31

Answering system settings .........................32

2

Useful Information

Voice mail service ......................................34

Wall mounting (Charger only) ....................35

Error messages ..........................................36

Troubleshooting .........................................37

FCC and other information .........................42

Guía Rápida Española

Guía Rápida Española ...............................45

Appendix

Customer services .....................................49

Warranty (For United States and Puerto

Rico) ...........................................................50

Index

Index...........................................................52

Introduction

Model composition

n KX-TGC210 series n KX-TGC220 series

R Model shown is KX-TGC212. R Model shown is KX-TGC222.

Series Model No.

KX-TGC210

eries

s

KX-TGC220
series

KX-TGC210 KX-TGC210 KX-TGCA20 1

KX-TGC212 KX-TGC210 KX-TGCA20 2

KX-TGC213 KX-TGC210 KX-TGCA20 3

KX-TGC220 KX-TGC220 KX-TGCA20 1

KX-TGC222 KX-TGC220 KX-TGCA20 2

Base unit Handset

Part No. Part No. Quantity

Accessory information

Supplied accessories

No. Accessory item/Order number

A AC adaptor/PNLV226Z 1 1 1
B Telephone line cord/PQJA10075Z 1 1 1
C Rechargeable batteries/HHR-4DPA 2 4 6

1

D

Handset cover

E

Charger

*1 The handset cover comes attached to the handset.
*2 PNLC1055ZS (Silver), PNLC1055ZR (Red)

*

/PNYNTGCA20SR

*

2

Quantity

KX-TGC210
K

X-TGC220

1 2 3

– 1 2

KX-TGC212
K

X-TGC222

KX-TGC213

For assistance, please visit http://www.panasonic.com/help

3

Introduction

A B C D E

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information (page 49).

Accessory item Order number

Rechargeable
batteries

T-adaptor KX-J66

Range extender

*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas

where reception was previously not available. This product can be purchased online. Please
visit our Web site: http://www.panasonic.com/RangeExtender

HHR-4DPA
R To order, please visit

Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset

KX-TGA405

*1

http://www.panasonic.com/batterystore

2

*

Other information

R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.

Expanding your phone system

Handset (optional): KX-TGDA20

You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handset is a different design from

that of the supplied handsets.

R You cannot purchase the supplied handset

(KX-TGCA20) separately.

4

For assistance, please visit http://www.panasonic.com/help

For your safety

To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.

WARNING

Power connection

R Use only the power source marked on the

product.

R Do not overload power outlets and

extension cords. This can result in the risk
of fire or electric shock.

R Completely insert the AC adaptor/power

plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.

R Regularly remove any dust, etc. from the

AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.

R Unplug the product from power outlets if it

emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact us
at http://www.panasonic.com/contactinfo

R Unplug from power outlets and never touch

the inside of the product if its casing has
been broken open.

R Never touch the plug with wet hands.

Danger of electric shock exists.

Installation

o prevent the risk of fire or electrical

R T

shock, do not expose the product to rain or
any type of moisture.

R Do not place or use this product near

automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.

For assistance, please visit http://www.panasonic.com/help

Important Information

R Do not allow the AC adaptor or telephone

line cord to be excessively pulled, bent or
placed under heavy objects.

Operating safeguards

nplug the product from power outlets

R U

before cleaning. Do not use liquid or
aerosol cleaners.

R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,

etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.

Medical

R Consult the manufacturer of any personal

medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of

1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW (max.).)

R Do not use the product in health care

facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.

CAUTION

Installation and location

R Never install telephone wiring during an

electrical storm.

R Never install telephone line jacks in wet

locations unless the jack is specifically
designed for wet locations.

R Never touch uninsulated telephone wires or

terminals unless the telephone line has
been disconnected at the network interface.

R Use caution when installing or modifying

telephone lines.

R The AC adaptor is used as the main

disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.

5

Important Information

R This product is unable to make calls when:

– the handset batteries need recharging or

have failed.

– there is a power failure.

Battery

e recommend using the batteries noted

R W

on page 4. USE ONLY rechargeable

Ni-MH batteries AAA (R03) size.

R Do not mix old and new batteries.
R Do not open or mutilate the batteries.

Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.

R Exercise care when handling the batteries.

Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.

R Charge the batteries provided with or

identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.

R Only use a compatible base unit (or

charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.

Attention:

A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.

Important safety instructions

When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:

1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.

2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.

3. Do not use the telephone to report a gas
leak in the vicinity of the leak.

4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free

communications, place your base unit:
– at a convenient, high, and central

location with no obstructions between
the handset and base unit in an indoor
environment.

– away from electronic appliances such as

TVs, radios, personal computers,
wireless devices, or other phones.

– facing away from radio frequency

transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)

R Coverage and voice quality depends on the

local environmental conditions.

6

For assistance, please visit http://www.panasonic.com/help

R If the reception for a base unit location is

not satisfactory, move the base unit to
another location for better reception.

Environment

eep the product away from electrical noise

R K

generating devices, such as fluorescent
lamps and motors.

R The product should be kept free from

excessive smoke, dust, high temperature,
and vibration.

R The product should not be exposed to

direct sunlight.

R Do not place heavy objects on top of the

product.

R When you leave the product unused for a

long period of time, unplug the product from
the power outlet.

R The product should be kept away from heat

sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.

R The maximum calling distance may be

shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.

R Operating the product near electrical

appliances may cause interference. Move
away from the electrical appliances.

Routine care

R Wipe the outer surface of the product

with a soft moist cloth.

R Do not use benzine, thinner, or any

abrasive powder.

Other information

CAUTION: Risk of explosion if battery is

replaced by an incorrect type. Dispose of used
batteries according to the instructions.

Important Information

Notice for product disposal, transfer,
or return

R This product can store your private/

confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.

Notice

ENERGY STAR

As an ENERGY STAR® Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S.
registered mark.

For assistance, please visit http://www.panasonic.com/help

7

Important Information

Specifications

R Standard:

DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)

R Frequency range:

1.92 GHz to 1.93 GHz

R RF transmission power:

115 mW (max.)

R Power source:

120 V AC, 60 Hz

R Power consumption:

Base unit*1:

Standby: Approx. 0.6 W
Maximum: Approx. 3.2 W

Base unit*2:

Standby: Approx. 0.7 W
Maximum: Approx. 3.5 W

Charger:

Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W

R Operating conditions:

0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %

relative air humidity (dry)
*1 KX-TGC210 series: page 3
*2 KX-TGC220 series: page 3

8

For assistance, please visit http://www.panasonic.com/help

Setting up

3

4

5

4

1

2

1

1

1

Connections

n Base unit

Connect the AC adaptor to the unit by
pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
o

utlet.
Connect the telephone line cord to the
u

nit, then to the single-line telephone jack
(RJ11C) until you hear a click.
A DSL/ADSL filter (not supplied) is
r

equired if you have a DSL/ADSL service.

Note:

R Use only the supplied Panasonic AC

adaptor PNLV226.

Getting Started

n Charger

Connect the AC adaptor to the power
outlet.

Battery installation

R USE ONLY rechargeable Ni-MH batteries

AAA (R03) size (

o

NOT use Alkaline/Manganese/Ni-Cd

R D

batteries.

R Confirm correct polarities (

).

, ).

For assistance, please visit http://www.panasonic.com/help

R Follow the directions on the display to set

up the unit.

9

1

11

Getting Started

Battery charging

Charge for about 7 hours.

R Confirm “Charging” is displayed (
R When the batteries are fully charged,

“Fully charged” is displayed.

).

Note when setting up

Note for connections

R The AC adaptor must remain connected at

all times. (It is normal for the adaptor to feel
warm during use.)

R The AC adaptor should be connected to a

vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.

During a power failure

The unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
jack using a Panasonic T-adaptor (page 4).

Note for battery installation

R Use the supplied rechargeable batteries.

For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 6.

Note for battery charging

R It is normal for the handset to feel warm

during charging.

R Clean the charge contacts of the handset,

base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.

Battery level

Icon Battery level

High

Medium

Low

Needs charging.

Empty

Panasonic Ni-MH battery
performance (supplied batteries)

Operation Operating time

In continuous use

Not in use (standby)

*1 If eco mode is on.

Note:

R Actual battery performance depends on

usage and ambient environment.

10 hours max.

6 days max.

*1

1

*

Intelligent eco mode

T

his feature automatically reduces handset
power consumption by suppressing handset
transmission power when the handset is close
to the base unit.

R When this feature is activated,

displayed.

R Eco mode is turned off when the clarity

booster is activated (page 15).

is

10

For assistance, please visit http://www.panasonic.com/help

Controls

A

B

A

C

J

K

H

B

G

A

D

E

F

I

A B

Handset

Speaker
M N (TALK)
Dial keypad (*: TONE)
MZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Display

MOFFN
MFLASHNMCALL WAITN
MINTERCOMN

Charge contacts

Getting Started

n Control type

Soft keys
The handset features 2 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.

Navigator key

DN, MCN, MFN, or MEN: Scroll through

– M

various lists and items.

(Volume: MDN or MCN): Adjust the

–

receiver or speaker volume while talking.

FN

– M
– M
– MCN CID (Caller ID): View the caller list.

: View the phonebook entry.

EN REDIAL: View the redial list.

Base unit

n KX-TGC210 series: page 3

Charge contacts

M /LOCATORN
R You can locate a misplaced handset

by pressing MLOCATORN.

For assistance, please visit http://www.panasonic.com/help

11

A

E

BC

DFGHI

Getting Started

n KX-TGC220 series: page 3

Charge contacts
Speaker

MjN/MkN VOL.: (Volume up/down)
MANSWER ON/OFFN

ANSWER ON/OFF indicator
M N (PLAY/STOP)
Message indicator

M N (Repeat)
M N (Skip)
MERASEN
MLOCATORN
R You can locate a misplaced handset

by pressing MLOCATORN.

Display icons

Handset display items

Item Meaning

Within base unit range

Out of base unit range

The line is in use.
R When flashing:

The call is put on hold.

R When flashing rapidly: An

incoming call is now being
received.

Eco mode is on. (page 10)

Item Meaning

Z Speakerphone is on.

In use

Line in

s

e

u

*1 KX-TGC220 series: page 3

(page 14)

Ringer volume is off.
(page 14)

Silent mode is on. (page 24)

Call sharing mode is off.

p

age 23)

(

Alarm is on. (page 24)

Handset number

Battery level

Blocked call (page 25)

Clarity booster is on.
(page 15)

Answering system is being
used by another handset or the

*1

base unit.

Someone is using the line.

Language settings

Display language

ou can select either “English” or

Y
“Español” as the display language. The
default setting is “English”.

1 MMENUN#110
2 M

bN: Select the desired setting. a

MSAVEN

3 MOFFN

Voice guidance language

Available for:

KX-TGC220 series (page 3)

You can select either “English” or
“Español” as the voice guidance language

12

For assistance, please visit http://www.panasonic.com/help

of the answering system. The default setting is

“English”.

1 MMENUN#112
2 M

bN: Select the desired setting.

3 MSAVEN a MOFFN

Date and time

1 MMENUN#101
2 Enter the current month, date, and year

by selecting 2 digits for each.
Example: July 15, 2014
07 15 14

3 MOKN
4 Enter the current hour and minute

(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30

5 *: Select “AM” or “PM”.
6 MSAVEN a MOFFN

Note:

R When English is selected as the display

language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
format is used.

Getting Started

Other settings

Dialing mode

If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.

“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.

1 MMENUN#120

bN: Select the desired setting.

2 M
3 MSAVEN a MOFFN

Recording your greeting message

Available for:

K

X-TGC220 series (page 3)

You can record your own greeting message
instead of using a pre-recorded greeting
message. See page 29 for details.

1 MMENUN#302
2 MbN: “Yes” a MSELECTN
3 Record a greeting message. a MSTOPN

a MOFFN

For assistance, please visit http://www.panasonic.com/help

13

Making/Answering Calls

Making calls

1 Lift the handset and dial the phone

number.

R To correct a digit, press MCLEARN.

2 M

N

3 When you finish talking, press MOFFN or

place the handset on the base unit or
charger.

Example: If you need to dial the line access
number “9” when making outside calls with a
PBX:

1 9 a M
2 Dial the phone number. a M

Note:

R A 3.5 second pause is inserted each time

you press M

DN (Pause)

N

DN (Pause) on the handset.

Using the speakerphone

1 Dial the phone number and press M

ZN.

2 When you finish talking, press MOFFN.

Note:

R To switch back to the receiver, press M

M

N.

Adjusting the receiver or speaker

olume

v

DN or MCN repeatedly while talking.

Press M

Making a call using the redial list

The last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.).

1 M

EN REDIAL
bN: Select the desired phone number.

2 M
3 M

N

Erasing a number in the redial list

EN REDIAL

1 M
2 M

bN: Select the desired phone number.

a MERASEN

bN: “Yes” a MSELECTN a MOFFN

3 M

Pause (for PBX/long distance service
users)

A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 19).

ZN/

Answering calls

1 Lift the handset and press M N or M N

when the unit rings.

2 When you finish talking, press MOFFN or

place the handset on the base unit or

charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by
lifting the handset (page 22).
Temporary handset ringer off: You can turn
the ringer off temporarily by pressing M

Adjusting the handset ringer volume

DN or MCN repeatedly to select the

Press M
desired volume while ringing.

Adjusting the base unit ringer volume

Available for:

KX-TGC220 series (page 3)

Press MjN or MkN repeatedly to select the
desired volume.
R To turn the ringer off, press and hold MkN

until the unit beeps.

N.

14

For assistance, please visit http://www.panasonic.com/help

Useful features during a call

Hold

1 Press MMENUN during an outside call.
2 MbN: “Hold” a MSELECTN
3 To release hold, press M

Note:

R After holding for 10 minutes, the call is

disconnected.

Mute

1 Press MMUTEN during a call.
2 To return to the call, press MMUTEN.

Note:

R MMUTEN is a soft key visible on the display

during a call.

Flash

MFLASHN allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.

Note:

R To change the flash time, see page 23.

For call waiting or Call Waiting

aller ID service users

C

To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.

If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd

caller’s information is displayed on the
handset that is in use after you hear the call
waiting tone.

For assistance, please visit http://www.panasonic.com/help

N.

Making/Answering Calls

1 Press MCALL WAITN to answer the 2nd

call.

2 To switch between calls, press MCALL

WAITN.

Note:

R Please contact your service provider/

telephone company for details and
availability of this service in your area.

Temporary tone dialing (for
rotary/pulse service users)

Press * (TONE) before entering access
numbers which require tone dialing.

Handset clarity booster

This feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
this feature is turned on automatically when
necessary.

R When this feature is turned on,

displayed.

is

Call share

You can join an existing outside call.
To join the conversation, press M
the other unit is on an outside call.

Note:

R A maximum of 3 parties (including 1 outside

party) can join a conversation using 2
extensions. (3-way conference)

R To prevent other users from joining your

conversations with outside callers, turn call
sharing mode off (page 23).

N

when

Transferring calls, conference
calls

Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.

1 During an outside call, press

MINTERCOMN.

When 3 or more handsets are

registered:

15

Making/Answering Calls

MbN: Select the desired unit. a MSELECTN

2 Wait for the paged party to answer.

R If the paged party does not answer,

press M
call.

N to return to the outside

3 To complete the transfer:

Press MOFFN.
To establish a conference call:

MMENUN a M
R To leave the conference, press MOFFN.

The other 2 parties can continue the
conversation.

R To put the outside call on hold:

MMENUN a M
MSELECTN
To resume the conference: MMENUN
a M

R To cancel the conference: MMENUN a

bN: “Stop conference” a

M
MSELECTN

You can continue the conversation
with the outside caller.

bN: “Conf.” a MSELECTN

bN: “Hold” a

bN: “Conf.” a MSELECTN

Intercom

Intercom calls can be made between
handsets.

Note:

R When paging unit(s), the paged unit(s)

beeps for 1 minute.

R If you receive an outside call while talking

on the intercom, you hear 2 tones.
To answer the call with the handset, press

MOFFN, then press M

N.

2 When you finish talking, press MOFFN.

Making an intercom call

1 MINTERCOMN.

When 3 or more handsets are
registered:

bN: Select the desired unit. a MSELECTN

M

2 When you finish talking, press MOFFN.

Answering an intercom call

1 Press MINTERCOMN or M

the page.

16

For assistance, please visit http://www.panasonic.com/help

N to answer

Phonebook

You can add 50 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook, and assign each phonebook entry
to the desired group.

Important:

R All entries can be shared by any registered

handset.

Adding phonebook entries

or MFN a MMENUN

1
2 M

bN: “Add new entry” a MSELECTN

3 Enter the party’s name. a MOKN
4 Enter the party’s phone number. a MOKN
5 M

bN: Select the desired group. a

MSELECTN 2 times a MOFFN

Character table for entering names

While entering characters, you can switch
between uppercase and lowercase by
pressing * (A®a).

Key Character

1 & ’ ( ) H ,

– . / 1

2 A B C 2

a b c 2

3 D E F 3

d e f 3

4 G H I 4

g h i 4

5 J K L 5

j k l 5

6 M N O 6

m n o 6

7 P Q R S 7

p q r s 7

Phonebook

Key Character

8 T U V 8

t u v 8

9 W X Y Z 9

w x y z 9

0
# #

R To enter another character that is located

on the same dial key, first press MEN to
move the cursor to the next space.

R If you do not press any dial key within 5

seconds after entering a character, the
character is fixed and the cursor moves to
the next space.

R in the above table represents a single

space.

0

Erasing the character or number

Press M

FN or MEN. a MCLEARN

R Press and hold MCLEARN to erase all

characters or numbers.

Storing a redial list number to the
phonebook

Phone numbers of up to 24 digits can be
stored in the phonebook.

EN REDIAL

1 M
2 M

bN: Select the desired phone number.

a MSAVEN

3 To store the name, continue from step 3,

“Editing entries”, page 18.

Storing caller information to the

honebook

p

1 M

CN CID
bN: Select the desired entry.

2 M

R To edit the number: MMENUN a MbN:

“Edit” a MSELECTN

Press MEDITN repeatedly until the
phone number is shown in the desired
format. And then, press MSAVEN. Go to
step 5.

3 MMENUN

For assistance, please visit http://www.panasonic.com/help

17

Phonebook

4 MbN: “Save CID” a MSELECTN
5 M

bN: “Phonebook” a MSELECTN

6 Continue from step 3, “Editing entries”,

page 18.

Groups

Groups can help you find entries in the
phonebook quickly and easily. You can
change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.).
By assigning different ringer tones for different
groups of callers, you can identify who is
calling (ringer ID), if you have subscribed to
Caller ID service.

Changing group names/setting ringer
ID

The default group name is “Group 1” to
“Group 9”.

or MFN a MMENUN

1

bN: “Group” a MSELECTN

2 M
3 M

bN: Select the desired group. a

MSELECTN

4 To change group names

bN: “Group name” a MSELECTN a

M
Edit the name (10 characters max.). a
MSAVEN

To set group ringer tone

bN: Select the current setting of the

M

group ringer tone. a MSELECTN a MbN:
Select the desired ringer tone. a MSAVEN

5 MOFFN

Finding and calling from a
phonebook entry

or MFN

1
2 To scroll through all entries

MbN: Select the desired entry.

To search by first character

Press the dial key (0 to 9, or #)
which contains the character you are
searching for (page 17).
MbN: Scroll through the phonebook if
necessary.

18

For assistance, please visit http://www.panasonic.com/help

To search by group

MGROUPN
MbN: Select the desired group. a
MSELECTN
MbN: Scroll through the phonebook if

necessary.

3

M N

Editing entries

1 Find the desired entry (page 18).
2 MMENUN a M

bN: “Edit” a MSELECTN

3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a

MOKN

bN: Select the desired group (page 18).

5 M

a MSELECTN 2 times

6 MOFFN

Erasing entries

Erasing an entry

1 Find the desired entry (page 18).
2 MMENUN a M
3 M

bN: “Yes” a MSELECTN

bN: “Erase” a MSELECTN

4 MOFFN

Erasing all entries

1

or MFN a MMENUN

bN: “Erase all” a MSELECTN

2 M

bN: “Yes” a MSELECTN

3 M
4 M

bN: “Yes” a MSELECTN

5 MOFFN

Chain dial

This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.

1 During an outside call, press MMENUN.

2 MbN: “Phonebook” a MSELECTN
3 M

bN: Select the desired entry.

4 Press MCALLN to dial the number.

Note:

R When storing a calling card access number

and your PIN in the phonebook as one
phonebook entry, press M
pauses after the number and PIN as
necessary (page 14).

R If you have rotary/pulse service, you need

to press * (TONE) before pressing
MMENUN in step 1 to change the dialing
mode temporarily to tone. When adding
entries to the phonebook, we recommend
adding * (TONE) to the beginning of
phone numbers you wish to chain dial
(page 17).

DN (Pause) to add

Speed dial

You can assign 1 phone number to each of
the dial keys (1 to 9) on the handset.

Adding phone numbers to speed
dial keys

n By entering phone numbers:

1 Press and hold the desired speed dial

key (1 to 9). a MADDN

2 M

bN: “Manual” a MSELECTN

3 Enter the party’s name (16 characters

max.). a MOKN

4 Enter the party’s phone number (24

digits max.). a MOKN

5 MSELECTN a MOFFN

n From the shared phonebook:

1 Press and hold the desired speed dial

key (1 to 9). a MADDN

2 M

bN: “Phonebook” a MSELECTN
bN: Select the desired entry.

3 M
4 MSAVEN a MOFFN

Phonebook

Note:

R If you edit a phonebook entry which is

assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.

Editing an entry

1 Press and hold the desired speed dial key

(1 to 9). a MMENUN

bN: “Edit” a MSELECTN

2 M
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a

MOKN

5 MSELECTN a MOFFN

Erasing an entry

1 Press and hold the desired speed dial key

(1 to 9). a MMENUN

2 MbN: “Erase” a MSELECTN

bN: “Yes” a MSELECTN

3 M
4 MOFFN

Viewing an entry/Making a call

1 Press and hold the desired speed dial key

(1 to 9).

2 To make a call, press M

N

For assistance, please visit http://www.panasonic.com/help

19

Programming

Menu list

To access the features, there are 2 methods.

n Scrolling through the display menus

1 MMENUN
2 Press M
3 Press M
4 Press M

n Using the direct command code

1 MMENUN a Enter the desired code.

2 Select the desired setting. a MSAVEN

Note:

R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table,
R D

i

Display menu tree and direct command code table

Main menu:

Operation Code

Viewing the phonebook entry. #280 18

Main menu: “Caller list”

Operation Code

Viewing the caller list. #213 27

Main menu: “Answering device”

Sub-menu 1 Sub-menu 2 Settings Code

Play new msg.
(msg.: message)

Play all msg.

Erase all msg.

Greeting

CN or MDN to select the desired main menu. a MSELECTN
CN or MDN to select the desired item from the next sub-menus. a MSELECTN
CN or MDN to select the desired setting. a MSAVEN

Example: Press MMENUN#101.

splay menu order and sub-menu may vary depending on your model.

“Phonebook”

indicates the reference page number.

*1

– – #323 30

– – #324 30

2

*

Record greeting

Check greeting

Pre-recorded

(Reset to pre-recorded
greeting)

– – #325 31

*

*

2

2

– #302 29

– #303 30

– #304 30

20

For assistance, please visit http://www.panasonic.com/help

Programming

Sub-menu 1 Sub-menu 2 Settings Code

Settings

Ring count

Recording time

Remote code

Screen call

Answer on

Answer off

*2

*

2

Main menu: “V.M. access” (V.M.: Voice mail)

Operation Code

Listening to voice mail messages. #330 34

Main menu: “Intercom”

Operation Code

Paging the desired unit. #274 16

Main menu: “Set date & time”

Sub-menu 1 Sub-menu 2 Settings Code

Date and time

*2

Alarm

Time adjustment

*2, *4

Main menu: “Initial setting”

Sub-menu 1 Sub-menu 2 Settings Code

Ringer setting

Ringer volume Off–6 <6> #160 14

Ringer tone

Silent mode
– O

n/Off

Silent mode

– Start/End

*2

2-7 rings
<4 rings>

#211 32

Toll saver

*

2

*2

1 min
<3 min>
Greeting only

#305 33

*3

<111> #306 31

<O

n>

#310 32

Off

– – #327 29

– – #328 29

– – #101 13

–

Once
D

aily

#720 24

<Off>

– <Caller ID auto>

#226 –

Manual

*

5, *6

<Tone 1> #161 –

On

#238 24

<Off>

<11:00 PM/06:00 AM> #237 24

For assistance, please visit http://www.panasonic.com/help

21

Programming

Sub-menu 1 Sub-menu 2 Settings Code

Set date & time

Date and time

Alarm Once

Time a

Handset name

Call block

*2

First ring

Block w/o num

(Block calls without
phone number)

Speed dial

Voice mail

Store VM access#
(VM: Voice mail)

VM tone detect

LCD contrast

(Display contrast)

Key tone – <On>

Caller ID edit

(Caller ID number
auto edit)

*

Auto talk

7

*2

D

aily

– #101 13

#720 24

<Off>

djustment

<Caller ID auto>
Manual

#226 –

*2, *4

– – #104 26

– – #217 25

*

2

<On>

#173 25

Off

*2, *3

On

#240 25

<Off>

– – #261 19

*2

*2

<On>

O

ff

– #331 34

#332 34

– Level 1–4 <2> #145 –

#165 –

Off

– <On>

#214 27

Off

– O

n

#200 14

<Off>

22

For assistance, please visit http://www.panasonic.com/help

Programming

Sub-menu 1 Sub-menu 2 Settings Code

Set tel line

Set dial mode

Set flash time

Set line mode

*

Call sharing

2

Registration Register handset

Deregistration

Change
l

anguage

Display

Voice prompt

Main menu: “Customer support”

Operation Code

Displaying customer support Web address. #680 –

*1 KX-TGC220 series: page 3.
*2 If you program these settings using one of the units, you do not need to program the same

item using another unit.

*3 This menu is not displayed when scrolling through the display menus. It is only available in

direct command code.

*4 This feature allows the unit to automatically adjust the date and time each time caller

information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 13).

*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to

2). If you select a melody, you cannot distinguish lines by their ringers.

*6 The preset melodies in this product (“Tone 3” - “Tone 5”, “Melody 1” - “Melody 10”)

are used with permission of © 2012 Copyrights Vision Inc.

*7 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up

the handset to answer a call, turn off this feature.

For assistance, please visit http://www.panasonic.com/help

*2

Pulse

<Tone>

*2, *8

900 ms
<700 ms>
600 ms
400 ms
300 ms
250 ms
200 ms
160 ms
110 ms
100 ms
90 ms
80 ms

*2, *9

A

<B>

– <On>

Off

*3

<English>

Español

*1,

*2

<English>

Español

#120 13

#121 15

#122 –

#194 15

– #130 26

– #131 26

#110 12

#112 12

23

Programming

*8 The flash time depends on your telephone exchange or host PBX. Contact your PBX

supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to
pick up the waiting call.

*9 Generally, the line mode setting should not be changed. This setting automatically maintains

receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to “A” if telephone line condition is not good.

Alarm

n alarm sounds at the set time for 3 minutes

A
once or daily. Alarm can be set for each
handset.

Important:

R Make sure the unit’s date and time setting

is correct (page 13).

1 MMENUN#720
2 M

bN: Select the desired alarm option. a

MSELECTN

“Off” Turns alarm off. Go to step 7.

“Once” An alarm sounds once at the

“Daily” An alarm sounds daily at the

3 Enter the desired month and date. a

MOKN

4 Set the desired time.
5 *: Select “AM” or “PM”. a MOKN
6 M

MSELECTN
R We recommend selecting a different

7 MSELECTN a MOFFN

Note:

R To stop the alarm, press MOFFN or place

the handset on the base unit or charger.

R When the handset is in use, the alarm will

not sound until the handset is in standby
mode.

set time.

set time. Go to step 4.

bN: Select the desired alarm tone. a

ringer tone from the one used for
outside calls.

Silent mode

ilent mode allows you to select a period of

S
time during which the handset and/or base
unit will not ring for outside calls. This feature
is useful for time periods when you do not
want to be disturbed, for example, while
sleeping. Silent mode can be set for each unit.

Important:

R Make sure the unit’s date and time setting

is correct (page 13).

R We recommend turning the base unit ringer

off (page 14) in addition to turning the silent
mode on.

R If you have set the alarm, the alarm sounds

even if the silent mode is turned on.

Turning silent mode on/off

1 MMENUN#238
2 MbN: Select the desired setting. a

MSAVEN

R If you select “Off”, press MOFFN to

exit.

3 Enter the desired hour and minute you

wish to start this feature.

4 *: Select “AM” or “PM”. a MOKN
5 Enter the desired hour and minute you

wish to end this feature.

6 *: Select “AM” or “PM”.
7 MSAVEN a MOFFN

Changing the start and end time

1 MMENUN#237
2 Continue from step 3 “Turning silent

mode on/off”, page 24.

24

For assistance, please visit http://www.panasonic.com/help

Call block

This feature allows the unit to reject calls when:
– the unit receives a call from a phone

number stored in the call block list as
unwanted (“Storing unwanted callers”,
page 25).

– the unit receives a call without phone

number (“Blocking incoming calls that have

no phone number”, page 25).
When a call is received, the unit rings briefly
while caller information is being received. If
the caller’s phone number matches an entry in
the call block list, the unit emits no sound to
the caller, and disconnects the call. (Caller ID
subscribers only)
*1 This is called first ring. If you do not want

the first ring to sound, turn this setting to

“Off” (page 25).

Important:

R Rejected calls are logged in the caller list.

Storing unwanted callers

ou can store up to 30 phone numbers in the

Y
call block list.

Important:

R We recommend storing 10 digits (including

the area code). If only 7 digits are stored, all

numbers that have the same last 7 digits

will be blocked.

n From the caller list:

1 M

CN CID
bN: Select the entry to be blocked.

2 M

R To edit the number: MMENUN a MbN:

“Edit” a MSELECTN

Press MEDITN repeatedly until the
phone number is shown in the 10-digit
format. And then, press MSAVEN. Go to
step 5.

3 MMENUN

bN: “Save CID” a MSELECTN

4 M
5 M

bN: “Call block” a MSELECTN
bN: “Yes” a MSELECTN

6 M
7 Edit the phone number if necessary (24

digits max.).

For assistance, please visit http://www.panasonic.com/help

*1

Programming

8 MSAVEN a MOFFN

n By entering phone numbers:

1 MMENUN#217
2 MMENUN a M

bN: “Add” a MSELECTN

3 Enter the phone number (24 digits max.).

R To erase a digit, press MCLEARN.

4 MSAVEN a MOFFN

Blocking incoming calls that
have no phone number

You can reject calls when no phone number is
provided, such as private callers or out of area
calls.

1 MMENUN#240
2 M

bN: Select the desired setting. a

MSAVEN a MOFFN

Setting the first ring for the call
block list

If you do not want the first ring from a number
on the call block list to sound, turn the first ring
setting to “Off”. The default setting is “On”.

1 MMENUN#173
2 MbN: Select the desired setting. a

MSAVEN a MOFFN

Viewing/editing/erasing call

ock numbers

bl

1 MMENUN#217
2 M

bN: Select the desired entry.

R To exit, press MOFFN.

3 To edit a number:

MEDITN a Edit the phone number. a
MSAVEN a MOFFN

To erase a number:

MERASEN a M
a MOFFN

Note:

R When editing, press the desired dial key to

add, MCLEARN to erase.

R When viewing, “Block w/o num” is

displayed if the blocking incoming calls

bN: “Yes” a MSELECTN

25

Programming

without phone number feature is turned on.

To turn the feature off: MERASEN a M

a MSAVEN a MOFFN

CN

Other programming

Changing the handset name

Each handset can be given a customized
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is “No”. If you select

“Yes” without entering any handset name,
“Handset 1” to “Handset 6” is displayed.

1 MMENUN#104
2 Enter the desired name (max. 10

characters; page 17).

3 MSAVEN
4 M

bN: Select the desired setting. a

MSELECTN 2 times a MOFFN

Registering a unit

Operating additional units

Additional handsets

Up to 6 handsets can be registered to the
base unit.

Important:

R See page 4 for information on the available

model.

2 Base unit:

Press and hold MLOCATORN for about 5
seconds.
R If all registered handsets start ringing,

press MLOCATORN again to stop, then
repeat this step.

3 Handset:

Press MOKN, then wait until a long beep
sounds.

Deregistering a handset

A handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.

1 MMENUN#131

R All handsets registered to the base unit

are displayed.

2 M

bN: Select the handset you want to

cancel. a MSELECTN

bN: “Yes” a MSELECTN a MOFFN

3 M

Registering a handset to the
base unit

The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.

1 Handset:

MMENUN#130

26

For assistance, please visit http://www.panasonic.com/help

Caller ID Service

Using Caller ID service

Important:

R This unit is Caller ID compatible. To use

Caller ID features, you must subscribe to a

Caller ID service. Contact your service

provider/telephone company for details.

Caller ID features

When an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,

the following is displayed:

– “Out of area”: The caller dials from

an area which does not provide a Caller
ID service.

– “Private caller”: The caller

requests not to send caller information.

– “Long distance”: The caller makes a

long distance call.

R If the unit is connected to a PBX system,

caller information may not be properly

received. Contact your PBX supplier.

Missed calls

If a call is not answered, the unit treats it as a
missed call. The display shows “Missed

call”.

Note:

R Even when there are unviewed missed

calls, “Missed call” disappears from the

standby display if the following operation is

performed by one of the units:

– A handset is replaced on the base unit

or charger.

– Pressing MOFFN on a handset.

Phonebook name display

W

hen caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.

Caller list

Important:

R Make sure the unit’s date and time setting

is correct (page 13).

Viewing the caller list and calling
back

CN CID

1 M
2 Press M

3 To call back, press M

Note:

R If the entry has already been viewed or

Editing a caller’s phone number

You can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.

1 M
2 M
3 MMENUN a M
4 Press MEDITN repeatedly until the phone

5 M

Caller ID number auto edit feature

Once you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
– When the call is being received, the Caller

– After the call has ended, the caller’s phone

CN to search from the most recent

call, or MDN to search from the oldest call.

To exit, press MOFFN.

answered, “

CN CID
bN: Select the desired entry.

number is shown in the desired format.

ID number is displayed in the same format
as the edited number.

number is displayed in the same format as
the edited number, when reviewed from the
caller list.

” is displayed.

bN: “Edit” a MSELECTN

N

N.

For assistance, please visit http://www.panasonic.com/help

27

Caller ID Service

For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each unit
(page 22). The default setting is “On”.

Note:

R Phone numbers from the 4 most recently

edited area codes are automatically edited.

Erasing selected caller

nformation

i

1 M

CN CID
bN: Select the desired entry.

2 M
3 MERASEN a M

a MOFFN

bN: “Yes” a MSELECTN

Erasing all caller information

1 M

CN CID

2 MERASEN a M

a MOFFN

bN: “Yes” a MSELECTN

28

For assistance, please visit http://www.panasonic.com/help

Answering system

Available for:

K

X-TGC220 series (page 3)

The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting only” as the recording
time setting (page 33).

Important:

R Make sure the unit’s date and time setting

is correct (page 13).

Memory capacity (including your
greeting message)

The total recording capacity is about 17
minutes. A maximum of 64 messages can be
recorded.

Note:

R When message memory becomes full:

– “Messages full” is shown on the

handset display.

– The ANSWER ON/OFF indicator on the

base unit flashes rapidly if the answering
system is turned on.

– If you use the pre-recorded greeting

message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.

– If you recorded your own greeting

message, the same message is still
announced to callers even though their
messages are not recorded.

Turning the answering system on/off

Base unit

Press MANSWER ON/OFFN to turn on/off the
answering system.

Answering System

Handset

1 To turn on:

MMENUN#327
To turn off:
MMENUN#328

2 MOFFN

Note for base unit and handset:

R When the answering system is turned on,

the ANSWER ON/OFF indicator on the
base unit lights up.

Greeting message

When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message

Recording your greeting message

1 MMENUN#302
2 MbN: “Yes” a MSELECTN
3 After a beep sounds, hold the handset

about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).

4 Press MSTOPN to stop recording.a MOFFN

Using a pre-recorded greeting

essage

m

The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own

greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.

– If the message recording time (page 33)

is set to “Greeting only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.

For assistance, please visit http://www.panasonic.com/help

29

Answering System

Resetting to a pre-recorded greeting
message

If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.

1 MMENUN#304
2 MYESN a MOFFN

Playing back the greeting
message

1 MMENUN#303
2 To exit, press MOFFN.

Listening to messages

Using the base unit

When new messages have been recorded:
– M N on the base unit flashes.
– “New message” is displayed.
Press M

R If new messages have been recorded, the

R If there are no new messages, the base

Operating the answering system
during playback

Key Operation

M

M
M
M
MERASEN E

*1 If pressed within the first 5 seconds of a

N (PLAY).

base unit plays back new messages.

unit plays back all messages.

jN or MkN Adjust the speaker

N
N Skip message

N

(STOP) Stop playback

essage, the previous message is

m
played.

volume

Repeat message

rase currently playing

message

*1

Erasing all messages

Press MERASEN 2 times while the unit is not in
use.

Using the handset

When new messages have been recorded,

“New message” is displayed.

1 To listen to new messages:

MMENUN#323
To listen to all messages:
MMENUN#324

2 When finished, press MOFFN.

Note:

R You can also use the MPLAYN soft key, if

displayed, to play new messages.

R To switch to the receiver, press M

Operating the answering system

MMENUN a M
MSELECTN

Key Operation

M

DN or MCN Adjust the receiver/speaker

1 or M

2

3 Enter the “Settings” menu
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on

AUSEN

MP
9 or

MSTOPN
0 Turn answering system off
*4

*5 Erase all messages

bN: “Answering device” a

volume (during playback)

FN Repeat message (during

or M

EN S

*3

*1

playback)

kip message (during

playback)

Pause message

Stop recording
Stop playback

Erase currently playing
message

N.

*2

30

For assistance, please visit http://www.panasonic.com/help

Key Operation

*6 Reset to a pre-recorded

*1 If pressed within the first 5 seconds of a

message, the previous message is
played.

*2 To resume playback:

M

bN: “Playback” a MSELECTN

*3 You can also erase as follows:

MPAUSEN a M
MSELECTN a M

greeting message

bN: “Erase” a

bN: “Yes” a MSELECTN

Calling back (Caller ID subscribers
only)

1 Press MPAUSEN during playback.
2 M

bN: “Call back” a MSELECTN

n Editing the number before calling back

1 Press MPAUSEN during playback.

bN: “Edit & Call” a MSELECTN

2 M
3 Press MEDITN repeatedly until the phone

number is shown in the desired format
(page 27). a M

N

Erasing all messages

1 MMENUN#325

bN: “Yes” a MSELECTN a MOFFN

2 M

Remote operation

Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.

Remote access code

A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is “111”.

Answering System

Important:

R To prevent unauthorized access to this

product, we recommend that you regularly
change the remote code.

1 MMENUN#306
2 Enter the desired 3-digit remote access

code.

3 MSAVEN a MOFFN

Deactivating remote operation

Press * in step 2 on “Remote access code”,
page 31.
R The entered remote access code is deleted.

Using the answering system
remotely

1 Dial your phone number from a

touch-tone phone.

2 After the greeting message starts, enter

your remote access code.

3 Follow the voice guidance prompts as

necessary or control the unit using
remote commands (page 32).

4 When finished, hang up.

Voice guidance

n When the English voice guidance is

selected

During remote operation, the unit’s voice
guidance starts and prompts you to press

1 to perform a specific operation, or press
2 to listen to more available operations.

n When the Spanish voice guidance is

selected

To start the voice guidance, press 9. The
voice guidance announces the available
remote commands (page 32).

Note:

R If you do not press any dial keys within 10

seconds after a voice guidance prompt, the
unit disconnects your call.

For assistance, please visit http://www.panasonic.com/help

31

Answering System

Remote commands

You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.

Key Operation

1 Repeat message (during

2 Skip message (during playback)
4 Play new messages
5 Play all messages
9

0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation

*1 If pressed within the first 5 seconds of a

message, the previous message is

played.
*2 For English voice guidance only
*3 For Spanish voice guidance only

*1

layback)

p

2

Stop playback
Start voice guidance

or hang up)

(

*

*3

Turning on the answering system
remotely

1 Dial your phone number from a

touch-tone phone.

2 Let the phone ring 15 times.

R A long beep is heard.

3 Enter your remote access code within 10

seconds after the long beep.

R The greeting message is played back.

R You can either hang up, or enter your

remote access code again and begin
remote operation (page 31).

32

For assistance, please visit http://www.panasonic.com/help

Answering system settings

Call screening

While a caller is leaving a message, you can
listen to the call through the handset’s speaker.
To adjust the speaker volume, press MDN or
MCN repeatedly.
You can answer the call by pressing M
Call screening can be set for each handset.
The default setting is “On”.

1 MMENUN#310

bN: Select the desired setting. a

2 M

MSAVEN

3

MOFFN

Number of rings before the unit
a

nswers a call

You can change the number of times the
phone rings “Ring count” before the unit
answers calls. You can select 2 to 7 rings, or
“Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 31), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.

1 MMENUN#211
2 M

bN: Select the desired setting. a

MSAVEN a MOFFN

For voice mail service subscribers

If you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
R To use the voice mail service provided by

your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 29).

N.

R To use this unit’s answering system rather

than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s “Ring count” setting so

that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.

– Change the number of rings of the voice

mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.

Caller’s recording time

ou can change the maximum message

Y
recording time allowed for each caller. The
default setting is “3 min”.

1 MMENUN#305
2 M

bN: Select the desired setting. a

MSAVEN a MOFFN

Selecting “Greeting only”

You can select “Greeting only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time”, page 33.

Note:

R When you select “Greeting only”:

– If you do not record your own message,

the unit will play the pre-recorded
greeting-only message asking callers to
call again later.

– If you use your own message, record the

greeting-only message asking callers to
call again later (page 29).

Answering System

For assistance, please visit http://www.panasonic.com/help

33

1-222-333-4444

VM access
number

Pauses Password

PPPP 8888

Useful Information

Voice mail service

Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. Please contact
your service provider/telephone company for
details of this service.

Important:

R To use the voice mail service provided by

your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 29).
For details, see page 32.

Storing the voice mail (VM)
access number

In order to listen to your voice mail messages,
you must dial your service provider/telephone
company’s voice mail access number. Once
you have stored your voice mail access
number, you can dial it automatically
(page 34).

1 MMENUN#331
2 Enter your access number (24 digits

max.). a MSAVEN a MOFFN

Note:

R When storing your voice mail access

number and your mailbox password, press

DN (Pause) to add pauses (page 14)

M

between the access number and the
password as necessary. Contact your
service provider/telephone company for the
required pause time.

Example:

To erase the voice mail access
number

1 MMENUN#331
2 Press and hold MCLEARN until all digits

are erased. a MSAVEN a MOFFN

Voice mail (VM) tone detection

Your service provider/telephone company
sends special signals (sometimes called
“voice mail tones” or “stutter tones”) to the unit
to let you know you have new voice mail
messages. If you hear a series of dial tones
followed by a continuous dial tone after you
press M
messages. Soon after you hang up a call or
after the phone stops ringing, your unit checks
the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company

– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company.

N, you have new voice mail

does not send voice mail tones.

Turning VM tone detection on/off

The default setting is “On”.

1 MMENUN#332

bN: Select the desired setting. a

2 M

MSAVEN a MOFFN

Listening to voice mail messages

h

e unit lets you know that you have new

T
voice mail messages in the following way:
– “New Voice Mail” is displayed if

message indication service is available.

1 MMENUN#330

R The speakerphone turns on.

2 Follow the pre-recorded instructions.
3 When finished, press MOFFN.

34

For assistance, please visit http://www.panasonic.com/help

Note:

1

2

1

2

R You can also use the MVMN soft key, if

displayed, to play new voice mail
messages.

R If the handset still indicate there are new

messages even after you have listened to
all new messages, turn it off by pressing
and holding # until the handset beeps.

Wall mounting (Charger only)

Note:

R Make sure that the wall and the fixing

method are strong enough to support the
weight of the unit.

Drive the screws (
wall.

27.2 mm (1 1/16 inches)

) (not supplied) into the

Useful Information

For assistance, please visit http://www.panasonic.com/help

35

Useful Information

Error messages

Display message Cause/solution

Base no power

r

o

N

o link. Re-connect base

AC adaptor.

Busy

Call phone company for
your access #

Check tel line

Error!!

Invalid

Requires subscription to
Caller ID.

Use rechargeable battery.

R The handset has lost communication with the base

unit. Move closer to the base unit and try again.

R Unplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.

R The handset’s registration may have been canceled.

Re-register the handset (page 26).

R The called unit is in use.
R Other units are in use and the system is busy. Try

again later.

R The handset you are using is too far from the base

unit. Move closer and try again.

R You have not stored the voice mail access number.

Store the number (page 34).

R The supplied telephone line cord has not been

connected yet or not connected properly. Check the
connections (page 9).

R Recording was too short. Try again.
R There is no handset registered to the base unit

matching the handset number you entered.

R The handset is not registered to the base unit.

Register the handset (page 26).

R You must subscribe to a Caller ID service. Once you

receive caller information after subscribing to a Caller
ID service, this message will not be displayed.

R A wrong type of battery such as Alkaline or

Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 6.

36

For assistance, please visit http://www.panasonic.com/help

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.

General use

Problem Cause/solution

The handset does not turn on
even after installing charged
batteries.

The unit does not work. R Make sure the batteries are installed correctly (page 9).

I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not

Menu list

Problem Cause/solution

The display is in a language I
cannot read.

I cannot register a handset to a
base unit.

R Place the handset on the base unit or charger to turn on

the handset.

R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.

R The handset has not been registered to the base unit.

Register the handset (page 26).

connected. Check the connections.

R Disconnect the base unit from the telephone line and

connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.

R Change the display language (page 12).

R The maximum number of handsets (6) is already

registered to the base unit. Cancel unused handset
registrations from the base unit (page 26).

Battery recharge

Problem Cause/solution

attery charge is low. Fully charge the batteries (page 10).

The handset beeps and/or
flashes.

For assistance, please visit http://www.panasonic.com/help

R B

37

Useful Information

Problem Cause/solution

I fully charged the batteries, but

still flashes,

–
–

is displayed, or

– the operating time seems to

be shorter.

Making/answering calls, intercom

Problem Cause/solution

is displayed.

Noise is heard, sound cuts in
and out.

The handset does not ring. R The ringer volume is turned off. Adjust the ringer volume

The base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume

I cannot make a call. R The dialing mode may be set incorrectly. Change the

I cannot make long distance
calls.

R Clean the battery ends (

with a dry cloth and charge again.

R It is time to replace the batteries (page 9).

R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.

Reconnect AC adaptor to the base unit.

R The handset is not registered to the base unit. Register it

(page 26).

R You are using the handset or base unit in an area with

high electrical interference. Re-position the base unit and
use the handset away from sources of interference.

R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.

(page 14, 21).

R Silent mode is turned on. Turn it off (page 24).

(page 14).

setting (page 13).

R Make sure that you have long distance service.

, ) and the charge contacts

38

For assistance, please visit http://www.panasonic.com/help

Useful Information

Caller ID

Problem Cause/solution

Caller information is not
displayed.

Caller information is displayed
late.

The caller list/incoming phone
numbers are not edited
automatically.

I cannot dial the phone number
edited in the caller list.

Time on the unit has shifted. R Incorrect time information from incoming Caller ID

The 2nd caller’s information is
not displayed during an outside
call.

R You must subscribe to Caller ID service. Contact your

service provider/telephone company for details.

R If your unit is connected to any additional telephone

equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.

R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.

R The name display service may not be available in some

areas. Contact your service provider/telephone company
for details.

R Other telephone equipment may be interfering with this

unit. Disconnect the other equipment and try again.

R Depending on your service provider/telephone company,

the unit may display the caller’s information at the 2nd
ring or later.

R Move closer to the base unit.
R The Caller ID number auto edit feature is turned off. Turn

it on and try again (page 22).

R You need to call back the edited number to activate Caller

ID number auto edit.

R The phone number you dialed might have been edited

incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 27).

changes the time. Set the time adjustment to “Manual”
(off) (page 22).

R In order to use Caller ID, call waiting, or Call Waiting

Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).

For assistance, please visit http://www.panasonic.com/help

39

Useful Information

Answering system

Problem Cause/solution

The unit does not record new
messages.

I cannot operate the answering
system remotely.

The unit does not emit the
specified number of rings.

Voice mail

Problem Cause/solution

“New Voice Mail” is shown

on the handset display. How do
I remove this message from the
display?

R The answering system is turned off. Turn it on (page 29).
R The message memory is full. Erase unnecessary

messages (page 30).

R The recording time is set to “Greeting only”. Change

the setting (page 33).

R Your service provider/telephone company’s voice mail

service may be answering your calls before the unit’s
answering system can answer your calls. Change the
unit’s number of rings setting (page 32) to a lower value,
or contact your service provider/telephone company.

R The remote access code is not set. Set the remote

access code (page 31).

R You are entering the wrong remote access code. If you

have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 31).

R The answering system is turned off. Turn it on (page 32).
R If the first ring is turned off, the number of rings decreases

by 1 from the specified number of rings.

R This notification is displayed when your service provider/

telephone company’s voice mail service (not the unit’s
answering system) has recorded a message for you.
Typically you can remove this notification from the display
by listening to the message. To listen to the message, dial
the voice mail number provided by your service provider/
telephone company (for most cases, this will be your own
phone number), and follow the voice instructions.
Depending on your service provider/telephone company,
you may need to remove all messages from your voice
mailbox to remove the notification. You can also remove
this notification by pressing and holding # until the unit
beeps.

40

For assistance, please visit http://www.panasonic.com/help

Useful Information

Liquid damage

Problem Cause/solution

Liquid or other form of moisture
has entered the handset/base
unit.

Caution:

R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

R Disconnect the AC adaptor and telephone line cord from

the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.

For assistance, please visit http://www.panasonic.com/help

41

This equipment complies with Part 68 of the
FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment
is a label that contains, among other
information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided
to the telephone company.

L Registration No.............(found on the

bottom of the unit)

L Ringer Equivalence No. (REN).......0.1B

A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular plug
is provided with the product. It is designed
to be connected to a compatible modular
jack that is also compliant.

The REN is used to determine the number
of devices that may be connected to a
telephone line. Excessive RENs on a
telephone line may result in the devices not
ringing in response to an incoming call. In
most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain
of the number of devices that may be
connected to a line, as determined by the
total RENs, contact the local telephone
company. For products approved after July
23, 2001, the REN for the product is part of
the product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).

If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
But if advance notice isn't practical, the
telephone company will notify the customer
as soon as possible. Also, you will be

advised of your right to file a complaint with
the FCC if you believe it is necessary.

The telephone company may make changes
in its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted
service.

If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.

Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.

If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment
does not disable your alarm equipment. If
you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.

This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section

68.316.

When you hold the phone to your ear, noise
might be heard in your Hearing Aid. Some
Hearing Aids are not adequately shielded
from external RF (radio frequency) energy. If
noise occurs, use an optional headset
accessory or the speakerphone option (if
applicable) when using this phone. Consult
with your audiologist or Hearing Aid

Useful Information

FCC and other information

42

For assistance, please visit http://www.panasonic.com/help

manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.

WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:

1) Remain on the line and briefly explain to
the dispatcher the reason for the call.

2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.

This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be
ensured when using this phone.

CAUTION:

Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate this device.

NOTE:

This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is

encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving

antenna.

– Increase the separation between the

equipment and receiver.

– Connect the equipment into an outlet on a

circuit different from that to which the
receiver is connected.

– Consult the dealer or an experienced

radio/TV technician for help.

Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If

i

nterference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce or eliminate
interference.

FCC RF Exposure Warning:

L

This product complies with FCC radiation

exposure limits set forth for an
uncontrolled environment.

L To comply with FCC RF exposure

requirements, the base unit must be
installed and operated 20 cm (8 inches)
or more between the product and all
person’s body.

L This product may not be collocated or

operated in conjunction with any other
antenna or transmitter.

L For body-worn operation, the handset

must be used only with a non-metallic
accessory. Use of other accessories may
not ensure compliance with FCC RF
exposure requirements.

Notice:

L FCC ID can be found inside the battery
compartment or on the bottom of the

units.

Useful Information

For assistance, please visit http://www.panasonic.com/help

43

Compliance with TIA-1083 standard:

Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.

T

Compatible with

Hearing Aid T-Coil

TIA-1083

Useful Information

44

For assistance, please visit http://www.panasonic.com/help

Guía Rápida Española

Guía Rápida Española

Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)

45

Guía Rápida Española

46

Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)

Guía Rápida Española

Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)

47

Guía Rápida Española

48

Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)

Customer Services Directory (United States and Puerto Rico)

Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/help

or, contact us via the web at:

http://www.panasonic.com/contactinfo

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Purchase Parts, Accessories and Owner’s Manual online for all
Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.com

or, send your request by E-mail to:

[e-mail]

You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)

Accessory Purchases (United States and Puerto Rico)

Appendix

Customer services

For assistance, please visit http://www.panasonic.com/help

49

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.

Parts Labor
One (1) Year One (1) Year

During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.

Online Repair Request

To submit a new repair request and for quick repair status visit our Web Site at
http://www.panasonic.com/repair

When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid
registered receipt is required under the 1 year parts and labor Limited Warranty.

For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.

Panasonic Telephone Products

Limited Warranty

Mail-In Service--Online

Appendix

Warranty (For United States and Puerto Rico)

50

For assistance, please visit http://www.panasonic.com/help

Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this

excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,

INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.

L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Corporation of North America listed on the back

cover or to executive or regional sales offices. These locations do not repair consumer
products.

When you ship the product

Appendix

For assistance, please visit http://www.panasonic.com/help

51

Index

Index

# 3-way conference: 15
A Additional handset: 26

Alarm: 24
Answering calls: 14
Answering system

Call screening: 32
Erasing messages: 30, 31, 32
Greeting message: 29
Greeting only: 33
Listening to messages: 30, 31
Number of rings: 32
Recording time: 33
Remote access code: 31
Remote operation: 31
Ring count: 32
Toll saver: 32
Turning on/off: 29

Auto talk: 14, 22

B Battery: 9, 10

Booster (Clarity booster): 15

C Call block: 25

First ring: 25
Call share: 15, 23
Call waiting: 15
Call Waiting Caller ID: 15
Caller ID number auto edit: 22, 27
Caller ID service: 27
Caller list: 27
Caller list edit: 27
Chain dial: 18
CID (Caller ID): 27
Conference calls: 15
Control type: 11
Customer support: 23

D Date and time: 13

Dialing mode: 13
Direct command code: 20
Display

Contrast: 22

Language: 12

E Eco mode: 10

Error messages: 36

F Flash: 15, 23
G Groups: 18
H Handset

Deregistration: 26

Name: 26

Registration: 26

Hold: 15

I Intercom: 16
K Key tone: 22
L Line mode: 23
M Making calls: 14

Missed calls: 27
Mute: 15

P Pause: 14

Phonebook: 17
Power failure: 10

R Redialing: 14

Ringer ID: 18
Ringer tone: 21
Rotary/pulse service: 15

S Silent mode: 24

Speed dial: 19
SP-PHONE (Speakerphone): 14

T Temporary tone dialing: 15

Time adjustment: 22
Transferring calls: 15
Troubleshooting: 37
TTY: 49

V VM (Voice mail): 34

Voice guidance language: 12
Voice mail: 32, 34
Volume

Receiver: 14
Ringer (Base unit): 14
Ringer (Handset): 14, 21
Speaker: 14

W Wall mounting: 35

52

Notes

53

Notes

54

Notes

55

1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.

(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)

4 Read troubleshooting page in the Operating Instructions.

If your product is not working properly. . .

IMPORTANT!

Visit our Web site: http://www.panasonic.com/help

L

FAQ and troubleshooting hints are available.

For your future reference

Two Riverfront Plaza, Newark, NJ 07102-5490

We recommend keeping a record of the following information to assist with any repair under
warranty.

Serial No. Date of purchase

(found on the bottom of the base unit)

Name and address of dealer

Attach your purchase receipt here.

© Panasonic System Networks Co., Ltd. 2013

Printed in China

*PNQX6482ZA*

*PNQX6482ZA*

PNQX6482ZA PC1213MU0 (E)