This unit is compatible with Caller ID. You must subscribe to the appropriate service offered
by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for future
reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.
Thank you for purchasing a Panasonic digital cordless phone.
Notable differences between the models
KX-TG9391 series
Introduction
L Model shown is
KX-TG9392.
Model No.
KX-TG9391
KX-TG9392KX-TG9391KX-TGA9392
*1 Feature differences:
Intercom calls can be made between the handsets by purchasing and registering one or more optional
handsets (page 5).
*1
Base unitHandset
Part No.Part No.Quantity
KX-TG9391KX-TGA9391
For assistance, please visit http://www.panasonic.com/help
3
Introduction
Accessory information
Supplied accessories
No.Accessory item/Order numberQuantity
1AC adaptor for base unit
24-wire telephone line cord with green plugs/PQJA10088Z11
32-wire telephone line cord with transparent plugs/PQJA10075Z11
4Corded handset/PNLXP1001Z11
5Corded handset cord/PQJA212V11
6Rechargeable batteries
7Handset cover
8Belt clip/PNKE1004Z112
9Charger/PNLC1001YT12
jAC adaptor for charger
*1 Both of the AC adaptors function well.
*2 See page 4 for replacement battery information.
*3 The handset cover comes attached to the handset.
12345
*3
*1
/PQLV207T or PQLV219Z11
*2
/PNYNTGA430BR12
*1
/PQLV209T or PQLV219Z12
KX-TG9391KX-TG9392
24
6789j
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA
(R03) batteries for every handset. For best performance, we recommend using Panasonic
rechargeable batteries (Order No. HHR-4DPA). To order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
4
For assistance, please visit http://www.panasonic.com/help
2
Introduction
Expanding your phone system
You can expand your phone system by registering optional KX-TGA939 handsets (6 max.) to a single
base unit.
Sales and support information
L To order additional/replacement accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
System capabilities
The unit can accommodate up to 2 external telephone lines and the following operations are available at
a time.
How many units can be in use at one time?
■ A maximum of 4 parties are available:
Line 1: Outside call (including 1 extension and 1 outside party)
Line 2: Outside call (including 1 extension and 1 outside party)
Ex. Outside call on line 1Ex. Outside call on line 2
■ A maximum of 5 parties are available:
Line 1: Conference call (including 2 extensions and 1 outside party)
Line 2: Outside call (including 1 extension and 1 outside party)
Ex. Conference call on line 1Ex. Outside call on line 2
■ The following operations are possible simultaneously:
L An outside call and 1 pair of intercom call can be made at a time.
L While a caller is leaving a message on your answering system through one line, the unit can make
an outside call through another line.
Note:
L The maximum operating number may decrease, depending on the state of usage, for example, when
the answering system is taking a call.
For assistance, please visit http://www.panasonic.com/help
5
Introduction
For your safety
To prevent severe injury and loss of life/property,
read this section carefully before using the product
to ensure proper and safe operation of your
product.
become wet at all. This may cause a fire. If the
telephone line cord plug becomes wet,
immediately pull it from the telephone wall jack,
and do not use.
L Do not excessively pull the corded handset cord
from the base unit. This may cause the base unit
to fall, resulting in injury.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and extension
cords. This can result in the risk of fire or electric
shock.
L Completely insert the AC adaptor/power plug
into the power outlet. Failure to do so may cause
electric shock and/or excessive heat resulting in
a fire.
L Regularly remove any dust, etc. from the AC
adaptor/power plug by pulling it from the power
outlet, then wiping with a dry cloth. Accumulated
dust may cause an insulation defect from
moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it emits
smoke, an abnormal smell, or makes an
unusual noise. These conditions can cause fire
or electric shock. Confirm that smoke has
stopped emitting and contact the Panasonic Call
Center at 1-800-211-PANA (1-800-211-7262).
L Never touch the plug with wet hands. Danger of
electric shock exists.
Installation
L To prevent the risk of fire or electrical shock, do
not expose the product to rain or any type of
moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio waves
emitted from this product may cause such
devices to malfunction resulting in an accident.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are adequately
shielded from external RF (radio frequency)
energy. (The product operates in the frequency
range of 1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW (max.).)
L Do not use the product in health care facilities if
any regulations posted in the area instruct you
not to do so. Hospitals or health care facilities
may be using equipment that could be sensitive
to external RF energy.
CAUTION
Installation and relocation
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically designed
for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main disconnect
device. Ensure that the AC outlet is installed
near the product and is easily accessible.
L The cordless handset is unable to make calls
when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Operating safeguards
L Unplug the product from power outlets before
cleaning. Do not use liquid or aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers, etc.)
onto the telephone line cord plug, or allow it to
6
For assistance, please visit http://www.panasonic.com/help
Battery
L We recommend using the batteries noted on
page 4. USE ONLY rechargeable Ni-MH
batteries AAA (R03) size.
L Do not mix old and new batteries.
Introduction
L Do not open or mutilate the batteries. Released
electrolyte from the batteries is corrosive and
may cause burns or injury to the eyes or skin.
The electrolyte may be toxic if swallowed.
L Exercise care when handling the batteries. Do
not allow conductive materials such as rings,
bracelets, or keys to touch the batteries,
otherwise a short circuit may cause the batteries
and/or the conductive material to overheat and
cause burns.
L Charge the batteries provided with or identified
for use with this product only, in accordance with
the instructions and limitations specified in this
manual.
L Only use a compatible charger to charge the
batteries. Do not tamper with the charger.
Failure to follow these instructions may cause
the batteries to swell or explode.
Important safety
instructions
When using your product, basic safety precautions
should always be followed to reduce the risk of fire,
electric shock and injury to persons, including the
following:
1. Do not use this product near water for example,
near a bathtub, washbowl, kitchen sink or
laundry tub, in a wet basement or near a
swimming pool.
2. Avoid using a telephone (other than a cordless
type) during an electrical storm. There may be
a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in
the vicinity of the leak.
4. Use only the power cord and batteries indicated
in this manual. Do not dispose of batteries in a
fire. They may explode. Check with local codes
for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central location
with no obstructions between the cordless
handset and base unit in an indoor
environment.
– away from electronic appliances such as TVs,
radios, personal computers, wireless devices
or other phones.
– avoid facing radio frequency transmitters,
such as external antennas of mobile phone
cell stations (avoid putting the base unit on a
bay window or near a window).
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent lamps
and motors.
L The product should be kept free from excessive
smoke, dust, high temperature, and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on the power cord or
top of the product.
L When you leave the product unused for a long
period of time, unplug the product from the
power outlet.
L The product should be kept away from heat
sources such as heaters, kitchen stoves, etc. It
should not be placed in rooms where the
temperature is less than 5 °C (41 °F) or greater
than 40 °C (104 °F). Damp basements should
also be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as hills,
tunnels, underground, near metal objects such
as wire fences, etc.
L Operating the product near electrical appliances
may cause interference. Move away from the
electrical appliances.
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with each
other.
For assistance, please visit http://www.panasonic.com/help
Routine care
L Wipe the outer surface of the product with a
soft moist cloth.
7
Introduction
L Do not use benzine, thinner, or any abrasive
powder.
Notice for product disposal, transfer, or return
L This product can store your private/confidential
information. To protect your
privacy/confidentiality, we recommend that you
erase the information such as phonebook or
caller list entries from the memory before you
dispose of, transfer, or return the product.
8
For assistance, please visit http://www.panasonic.com/help
Controls
Base unit
Preparation
S {ANSWER ON}
T {LOCATOR} {INTERCOM}
U Navigator key ({^}/{V}/{7}/{8})
VOL. (Volume: {^}/{V})
Handset
B
A
C
D
E
F
H
I
J
K
L
M
A Co r de d handset
B Receiver
C Speaker
D {LINE 1}
LINE1 indicator
E {LINE 2}
LINE2 indicator
F {HOLD}
G {REDIAL} {PAUSE}
H {FLASH} {CALL WAIT}
I Display
J Soft keys
K MIC (Microphone)
L Dial keypad
({*}: TONE)
M {SP-PHONE} (Speakerphone)
SP-PHONE indicator
N {6} (Play)
Message indicator
O {ERASE}
P {■} (STOP) (EXIT)
Q {ANSWER SELECT}
R ANSWER ON indicator
G
A Speaker
B Soft keys
C Headset jack
D {C} (TALK)
E {s} (SP-PHONE: Speakerphone)
F Dial keypad
({*}: TONE)
G {FLASH} {CALL WAIT}
H Charge indicator
Ringer indicator
I Receiver
J Display
K {OFF}
L Navigator key ({^}/{V}/{<}/{>})
? (Volume: {^}/{V})
M {PAUSE} {REDIAL}
N {HOLD} {INTERCOM}
O Microphone
P Charge contacts
N
O
P
For assistance, please visit http://www.panasonic.com/help
9
Preparation
Using the navigator keys
The navigator keys can be used to navigate
through menus and to select items shown on the
display by pressing:
Base unit: {^}, {V}, {7}, or {8}
Handset: {^}, {V}, {<}, or {>}
To adjust the receiver or speaker volume, press
{^} to increase the volume, or press {V} to
decrease the volume repeatedly while talking.
Base unitHandset
{^}
{7}{8}
{V}
{^}
{<}{>}
{V}
Soft keys
Each unit features 3 soft keys. By pressing a soft
key, you can select the feature shown directly
above it on the display.
Base unit
Handset
Display/Indicators
Base unit display items
ItemMeaning
W
X
L1
L2
3Night mode is on (page 31).
PRIV.Call privacy mode is on (page 21).
*1 Corresponding line number(s) is indicated
next to the item.
Handset display items
ItemMeaning
1Battery level
wWithin range of the base unit
c
d
L1
L2
sSpeaker is on (page 18).
3Night mode is on (page 31).
EAlarm is on (page 31).
mHandset number
PRIV.Call privacy mode is on (page 21).
Indicates the selected line(s) for
answering system operations and
settings.
Ringer volume (page 29) is off.
L When flashing: Handset is
searching for the base unit
(page 48).
The line is in use.
L When flashing:
– the call is put on hold on that
line.
– the answering system is
answering a call on that line.
L When flashing rapidly: an
incoming call is now being
received on that line.
Ringer volume (page 29) is off.
*1
*1
10
*1 Corresponding line number(s) is indicated
next to the item.
For assistance, please visit http://www.panasonic.com/help
Preparation
Menu icons
When in standby mode, pressing {MENU} (middle
soft key) reveals the main menu. From here you
can access various features and settings.
Base unit menu icons
Menu iconMenu/feature
View Caller ID
Phonebook
Set answering
Ringer settings
Initial settings
Customer support
Handset menu icons
Menu iconMenu/feature
View Caller ID
Phonebook
Answering device
StatusMeaning
FlashingA call is put on hold or the
answering system is
answering a call.
Symbols used in these
operating instructions
SymbolMeaning
:Perform with the base unit.
YPe rform with the handset.
{}The words in the brackets
indicate button names/soft key
names on the base unit and
handset.
Example:
Unit keys: {C}, {OFF}
Soft keys: {MENU},
{SELECT}
iProceed to the next operation.
“”The words in quotations
indicate the menu on the
display.
Example: “Date and time”
{V}/{^}: “”Press {V} or {^} to select the
words in quotations.
Example: {V}/{^}: “Off”
Ringer settings
Initial settings
Customer support
LINE1 indicator/LINE2 indicator on
the base unit
The LINE1 indicator and LINE2 indicator show the
status of each line, respectively, as follows.
StatusMeaning
Light offT he line is available.
Light onThe line is in use.
Flashing
rapidly
A call is being received.
For assistance, please visit http://www.panasonic.com/help
11
Preparation
Connections
Connecting the AC adaptor/corded handset
Connect the AC adaptor cord (A) by pushing the plug firmly (B). Connect the corded handset cord (C)
to the corded handset and the base unit.
Base unit
L Use only the supplied Panasonic AC adaptor PQLV207 or PQLV219.
B
Hook
Charger
L Use only the supplied Panasonic AC adaptor PQLV209 or PQLV219.
A
Note:
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during
use.)
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not
connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to
become disconnected.
During a power failure
The base unit will work as a standard telephone using power from the telephone line. Line 1 on the
corded handset can be used to make and answer calls. The base unit speakerphone and the cordless
handset will not function during a power failure.
A
(120 V AC, 60 Hz)
CCCCC
(120 V AC, 60 Hz)
B
Hooks
CCCCC
12
For assistance, please visit http://www.panasonic.com/help
Connecting the telephone line cord
Refer to one of the following methods depending on your situation:
– To connect to a 2-line telephone jack: page 13
– To connect to 2 single-line telephone jacks: page 13
– If you use the unit as a single-line telephone only: page 13
Connect the telephone line cord until it clicks into the base unit and telephone line jack.
To connect to a 2-line telephone jack
“GREEN” plug
4-wire cord
To 2-line telephone jack (RJ14C)
To connect to 2 single-line telephone jacks
To single-line
“Transparent” plug
“GREEN” plug
2-wire cord
4-wire cord
telephone jacks (RJ11C)
Line 1
Line 2
Preparation
If you use the unit as a single-line telephone only
Be sure to connect the telephone line cord to LINE 1/2 to allow usage of the unit during a power failure
(page 12). Change the line selection mode from “Auto” to “Line1” (page 17).
“Transparent” plug
Note:
L “Check tel line 2” is displayed on the unit. To erase it, see page 47.
For assistance, please visit http://www.panasonic.com/help
2-wire cord
To single-line telephone jack (RJ11C)
13
Preparation
If you subscribe to a DSL/ADSL service
Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the
base unit and the telephone line jack in the event of the following:
– noise is heard during conversations.
– Caller ID features do not function properly.
To connect to a 2-line telephone jack
For this connection, please purchase a Panasonic 2-line splitter (page 4).
Example: DSL/ ADSL line is line 2
To connect to 2 single-line telephone jacks
Example: DSL/ ADSL line is line 2
“Transparent” plug
“GREEN” plug
4-wire cord
14
2-wire cord
DSL/ADSL filter
For assistance, please visit http://www.panasonic.com/help
To single-line telephone
jacks (RJ11C)
Line 1
Line 2
Battery installation and
replacement
Important:
L Use the supplied rechargeable batteries (Part
No. HHR-55AAABU).
L When installing the batteries:
– Wipe the battery ends (S, T) with a dry
cloth.
– Avoid touching the battery ends (S, T) or the
unit contacts.
– Confirm correct polarities (S, T).
L When replacing the batteries:
– USE ONLY rechargeable Ni-MH batteries
AAA (R03) size.
– Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
– We recommend using the Panasonic
rechargeable batteries noted on page 4, 6.
1 Press the notch on the handset cover firmly,
and slide it in the direction of the arrow.
Preparation
Note:
L When replacing batteries, remove the old
batteries.
Attention:
A nickel metal hydride battery that is recyclable
powers the product you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837)
for information on how to recycle this battery.
2 Insert the batteries negative (T) end first.
Close the handset cover.
Rechargeable Ni-MH ONLY
For assistance, please visit http://www.panasonic.com/help
Battery charge
Place the handset on the charger for about 7
hours before initial use.
L While charging, “Charging” is displayed and
the charge indicator on the handset lights up.
When the batteries are fully charged, “Charge
completed” is displayed.
Note:
L It is normal for the handset to feel warm during
charging.
15
Preparation
L If you want to use the handset immediately,
charge the batteries for at least 15 minutes.
L Clean the charge contacts of the handset and
charger with a soft and dry cloth once a month.
Clean more often if the unit is exposed to
grease, dust, or high humidity.
Battery level
Battery iconBattery level
1High
2Medium
3Low
L When flashing: Needs
to be charged.
4Empty
Note:
L The batteries need to be charged if the handset
beeps while you are engaged in a call or
operating the answering system remotely.
In continuous use12 hours max.
Not in use (standby)6 days max.
Note:
L Actual battery performance depends on a
combination of how often the handset is in use
and how often it is not in use (standby).
L Even after the handset is fully charged, the
handset can be left on the charger without any ill
effect on the batteries.
L The battery level may not be displayed correctly
after you replace the batteries. In this case,
place the handset on the charger and let it
charge for at least 7 hours.
Setting up the unit before
use
Display language
You can select either “English” or “Español”
as the display language. The default setting is
“English”.
: Base unit / Y Handset
1 {MENU} i {#}{1}{1}{0}
2 {V}/{^}: Select the desired setting.
3 Press the middle soft key to save.
4 Proceed with the operation for your unit.
Base unit: {■} (EXIT)
Handset: {OFF}
Voice guidance language
You can select either “English” or “Español”
as the voice guidance language of the answering
system. The default setting is “English”.
Program this setting using either the base unit or
one of the handsets.
: Base unit / Y Handset
1 {MENU} i {#}{1}{1}{2}
2 {V}/{^}: Select the desired setting.
3 {SAVE}
4 Proceed with the operation for your unit.
Base unit: {■} (EXIT)
Handset: {OFF}
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
Program this setting using either the base unit or
one of the handsets.
: Base unit / Y Handset
16
1 {MENU} i {#}{1}{2}{0}
2 {V}/{^}: Select the desired setting.
3 {SAVE}
For assistance, please visit http://www.panasonic.com/help
Preparation
4 Proceed with the operation for your unit.
Base unit: {■} (EXIT)
Handset: {OFF}
Date and time
Program this setting using either the base unit or
one of the handsets.
: Base unit / Y Handset
1 {MENU} i {#}{1}{0}{1}
2 Enter the current month, date, and year by
selecting 2 digits for each.
Example: September 15, 2008
{0}{9}{1}{5}{0}{8}
3 Enter the current hour and minute (12-hour
clock format) by selecting 2 digits for each.
Example: 9: 30
{0}{9}{3}{0}
4 Press {*} to select “AM” or “PM”.
5 {SAVE}
6 Proceed with the operation for your unit.
Base unit: {■} (EXIT)
Handset: {OFF}
Note:
L When English is selected as the display
language, 12-hour clock format is used. When
Spanish is selected, 24-hour clock format is
used.
L To correct a digit:
Base unit: Press {^}, {V}, {7}, or {8} to
move the cursor to the digit, then make the
correction.
Handset: Press {^}, {V}, {<}, or {>} to move
the cursor to the digit, then make the correction.
L The date and time may be incorrect after a
power failure. In this case, set the date and time
again.
Line selection mode
The line selection mode determines which line is
selected when:
– you lift the corded handset
– you press {SP-PHONE} on the base unit (when
making/answering calls)
– you press {C}/{s} on the handset (when
making/answering calls)
The following setting is available:
– “Auto” (default): When making a call, line 1 is
selected. If that line is unavailable, line 2 is
selected. When you call back using the caller list
(page 33) or while listening to a message (page
37, 38), the indicated line is used. When
answering a call, the ringing line is selected.
– “Line1”: Line 1 is selected.
– “Line2”: Line 2 is selected.
: Base unit / Y Handset
1 {MENU} i {#}{2}{5}{0}
2 {V}/{^}: Select the desired setting.
3 {SAVE}
4 Proceed with the operation for your unit.
Base unit: {■} (EXIT)
Handset: {OFF}
Note:
L Y ou can select a line manually regardless of t he
line selection mode by pressing {LINE 1} or
{LINE 2}.
For assistance, please visit http://www.panasonic.com/help
17
Making/Answering Calls
Making calls
Using the base unit :
Dial the phone number.
1
L To correct a digit, press {CLEAR}.
2 Lift the corded handset.
L An available line is automatically selected
and either the LINE1 indicator or LINE2
indicator lights up. To change the line
selection mode, see page 17.
L You can also select the line manually by
pressing {LINE 1} or {LINE 2} before lifting
the corded handset.
3 When you finish talking, place the corded
handset on the cradle.
Note:
L You can also dial the phone number after lifting
the corded handset.
L To switch to the cordless handset, press {LINE
1} or {LINE 2} on the cordless handset, then
place the corded handset on the cradle.
Using the speakerphone
1 During a conversation with the corded
handset, press {SP-PHONE} to turn on the
speakerphone.
L You can place the corded handset on the
cradle.
L Speak into the MIC.
L Speak alternately with the other party.
2 When you finish talking, press {SP-PHONE}.
Note:
L For best performance, use the speakerphone in
a quiet environment.
L T o switch to the receiver, lift the corded handset.
Using the handset Y
Lift the handset and dial the phone number.
1
L To correct a digit, press {CLEAR}.
2 {C}
L An available line is automatically selected
and the line number is displayed. T o change
the line selection mode, see page 17.
L You can also select the line manually by
pressing {LINE 1} or {LINE 2}.
3 When you finish talking, press {OFF} or place
the handset on the charger.
Note:
L The LINE1 indicator or LINE2 indicator on the
base unit lights up while using the handset.
Using the speakerphone
1 During a conversation, press {s} to turn on
the speakerphone.
L Speak alternately with the other party.
2 When you finish talking, press {OFF}.
Note:
L For best performance, use the speakerphone in
a quiet environment.
L To switch to the receiver, press {C}.
Adjusting the receiver or speaker
volume
: Base unit / Y Handset
Press {^} or {V} repeatedly while talking.
Making a call using the redial list
The last 10 phone numbers dialed are stored in the
redial list in each unit (each 48 digits max.).
: Base unit / Y Handset
1 {REDIAL}
2 {V}/{^}: Select the desired phone number.
3 Proceed with the operation for your unit.
Base unit: Lift the corded handset.
Handset: {C}
Erasing a number in the redial list
1 {REDIAL}
2 {V}/{^}: Select the desired phone number.
i{ERASE}
3 {V}/{^}: “Yes” i{SELECT}
4 Proceed with the operation for your unit.
Base unit: {■} (EXIT)
Handset: {OFF}
Pause (for PBX/long dist ance service
users)
A pause is sometimes required when making calls
using a PBX or long distance service. When
18
For assistance, please visit http://www.panasonic.com/help
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