Panasonic KX-TG9361BX User Manual

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Operating Instructions
Expandable Digital Cordless Phone
Model No. KX-TG9361BX
This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for future reference.
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Table of Contents

Introduction
Product information . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 4
For your safety . . . . . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . 6
For best performance . . . . . . . . . . . . . 6
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 38
Preparation
Controls. . . . . . . . . . . . . . . . . . . . . . . . 8
Display. . . . . . . . . . . . . . . . . . . . . . . . . 9
Connections . . . . . . . . . . . . . . . . . . . . 9
Battery installation and replacement . 10
Battery charge. . . . . . . . . . . . . . . . . . 11
Symbols used in these operating
instructions . . . . . . . . . . . . . . . . . . . . 12
Setting up the unit before use . . . . . . 12
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 13
Answering calls . . . . . . . . . . . . . . . . . 13
Useful features during a call . . . . . . . 14
Dial lock. . . . . . . . . . . . . . . . . . . . . . . 15
Shared Phonebook
Shared phonebook . . . . . . . . . . . . . . 16
Programming
Programmable settings . . . . . . . . . . . 18
Special instructions for programmable
settings . . . . . . . . . . . . . . . . . . . . . . . 22
Registering a unit . . . . . . . . . . . . . . . 23
Caller ID Service
Using Caller ID service . . . . . . . . . . . 25
Caller list . . . . . . . . . . . . . . . . . . . . . . 26
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 28
Transferring calls, conference calls. . 28
Handset locator . . . . . . . . . . . . . . . . . 29
Useful Information
Wall mounting . . . . . . . . . . . . . . . . . . 30
Belt clip . . . . . . . . . . . . . . . . . . . . . . . 31
Headset (optional) . . . . . . . . . . . . . . . 31
Error messages. . . . . . . . . . . . . . . . . 32
Troubleshooting. . . . . . . . . . . . . . . . . 33
Specifications . . . . . . . . . . . . . . . . . . 37
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Introduction

Product information

Thank you for purchasing a Panasonic digital cordless phone. Important:
L The suffix (BX) in the following model number will be omitted in these instructions:
KX-TG9361BX
Model No.
KX-TG9361 KX-TG9361 KX-TGA936 1
Base unit Handset
Part No. Part No. Quantity
Feature highlights
Block calls
Allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls (page 22).
Night mode
Allows you to select a span of time during which the handset will not ring for outside calls (page 22).
Drop and splash resistant handset
This design protects from splashes and occasional dropping.
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Introduction

Accessory information

Supplied accessories
No. Accessory item/Part number Quantity
1 AC adaptor for base unit/PQLV207BX 1 2 Telephone line cord 1 3 Wall mounting adaptor 1 4 Rechargeable batteries 5 Handset cover 6 Belt clip 1
*1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset.
12345
6
*2
*1
2
1
Replacement battery information
L Please contact your nearest Panasonic dealer for sales information. L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This
model requires 2 AAA (R03) batteries for every handset. For best performance, we recommend using Panasonic rechargeable batteries (Order No. HHR-4MPT).
Expanding your phone system
You can expand your phone system by registering optional handsets (max. 6) to a single base unit.
*1 KX-TGA930BX has the same feature as the supplied handset (KX-TGA936BX:
not available as an option) but is not designed to be drop/splash-resistant.
Handset (optional): KX-TGA930BX
4
*1
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Radio waves emitted from this product

For your safety

To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.
WARNING
Power connection
L Use only the power source marked on
the product.
L Do not overload power outlets and
extension cords. This can result in the risk of fire or electric shock.
L Completely insert the AC
adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
L Regularly remove any dust, etc. from
the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets
if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorized service center.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical
shock, do not expose the product to rain or any type of moisture.
L Do not place or use this product near
automatically controlled devices such as automatic doors and fire alarms.
may cause such devices to malfunction resulting in an accident.
Operating safeguards
L Unplug the product from power outlets
before cleaning. Do not use liquid or aerosol cleaners.
L Do not disassemble the product. L Do not spill liquids (detergents,
cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any
personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of
1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
CAUTION
Installation and relocation
L Never install telephone wiring during
an electrical storm.
L Never install telephone line jacks in
wet locations unless the jack is specifically designed for wet locations.
Introduction
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Introduction
L Never touch uninsulated telephone
wires or terminals unless the telephone line has been disconnected at the network interface.
L Use caution when installing or
modifying telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
L This product is unable to make calls
when: – the handset batteries need
recharging or have failed.
– there is a power failure.
Battery
L We recommend using the batteries
noted on page 4. USE ONLY
rechargeable Ni-MH batteries AAA (R03) size.
L Do not mix old and new batteries. L Do not open or mutilate the batteries.
Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
L Exercise care when handling the
batteries. Do not allow conductive materials such as rings, bracelets or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in accordance with the instructions and limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other.
L For maximum coverage and noise-
free communications, place your base unit: – at a convenient, high, and central
location with no obstructions between the handset and base unit in an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
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computers, wireless devices or other phones.
– avoid facing radio frequency
transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window).
L Coverage and voice quality depends
on the local environmental conditions.
L If the reception for a base unit location
is not satisfactory, move the base unit to another location for better reception.
Environment
L Keep the product away from electrical
noise generating devices, such as fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on the
power cord or top of the product.
L When you leave the product unused
for a long period of time, unplug the product from the power outlet.
L The product should be kept away from
heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C or greater than 40 °C. Damp basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
L Operating the product near electrical
appliances may cause interference. Move away from the electrical appliances.
Routine care L Wipe the outer surface of the
product with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Notice for product disposal, transfer, or return
L This product can store your
private/confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.
Splash resistance (handset only)
The handset is designed to be splash­resistant. You can use the handset with wet hands. L Do not immerse in water or leave
under running water.
L Keep the handset away from salt
water.
L Avoid exposure to prolonged high
humidity.
L Since water in headset jack may
cause damage, close the headset jack cover when the optional headset is not in use. When the optional headset is connected, do not use the handset with wet hands.
L If the handset is wet, wipe with a soft
dry cloth.
L The base unit/charger is not designed
to be splash resistant. Do not place the handset on the base unit/charger if the handset is wet.
Drop resistance (handset only)
The handset is designed to be drop­resistant, however, it should not be thrown or stepped on.
Introduction
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Preparation

Controls

Base unit
A B
A Charge contacts B {LOCATOR}
Handset
A
B C D
E F
G
H
A Speaker B {MENU} C Soft keys D Headset jack E {C} (TALK) F {s} (SP-PHONE: Speakerphone) G Dial keypad
({*}: TONE)
H {FLASH} {CALL WAIT} I Charge indicator
Ringer indicator
J Receiver K Display L {OFF} M Navigator key ({^}/{V}/{<}/{>})
? (Volume: {^}/{V})
N {REDIAL} {PAUSE} O {HOLD} {INTERCOM} P Microphone Q Charge contacts
I
J
K
C
L M
N
O
P
Q
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Using the navigator key
The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}.
To adjust the receiver or speaker volume, press {^} to increase the
volume, or press {V} to decrease the volume repeatedly while talking.
Volume up
{^}
{<}{>}
{V}
Volume down
Soft keys
The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.

Connections

Connect the AC adaptor cord (A) by pressing the plug firmly (B). Connect the telephone line cord until it clicks into the base unit and telephone line jack (C). L Use only the supplied Panasonic AC
adaptor PQLV207BX.
L Use only the supplied telephone line
cord. Using another telephone line cord may not allow the unit to work properly.
To single-line telephone jack
(220–240 V AC, 50/60 Hz)
Preparation
C
A
B
View Phone
K
CID book
L

Display

Handset display items
Item Meaning
5 Battery level
[1] Handset number
Line in use
Someone is using the line.
Hook
Note:
L The AC adaptor must remain
connected at all times. (It is normal for the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floor­mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
During a power failure
The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T­adaptor.
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Preparation
If you subscribe to a DSL/ADSL service
Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – noise is heard during conversations.
– Caller ID features do not function
properly.
– We recommend using the
Panasonic rechargeable batteries noted on page 4, 6.
1 Release the battery cover latch and
lift the cover open.
To single-line telephone jack
DSL/ADSL filter

Battery installation and replacement

Important:
L Use the supplied rechargeable
batteries (Part No. HHR-65AAAB).
L When installing the batteries:
– Wipe the battery ends (S, T) with
a dry cloth.
– Avoid touching the battery ends
(S, T) or the unit contacts.
– Ensure correct polarities (S, T).
L When replacing the batteries:
– USE ONLY rechargeable Ni-MH
batteries AAA (R03) size.
– Do NOT use
Alkaline/Manganese/Ni-Cd batteries.
2 Insert the batteries negative (T)
end first.
Rechargeable Ni-MH ONLY
3 Close the handset cover.
4 Fasten the battery cover latch.
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Note:
L When replacing batteries, remove the
old batteries.

Battery charge

Place the handset on the base unit or charger for about 7 hours before initial use.
L While charging, Charging is
displayed and the charge indicator on the handset lights up. When the batteries are fully charged, Charge
completed is displayed.
Base unit:
soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.
Battery level
Battery icon Battery level
5 High
6 Medium
7 Low
8 Empty
Note:
L The batteries need to be charged if
the handset beeps while you are engaged in a call.
Panasonic Ni-MH battery performance (supplied batteries)
Operation Operating time
In continuous use
Not in use (standby)
While using the clarity booster feature (page
15)
Preparation
L When flashing:
Needs to be charged.
5 hours max.
11 days max.
3 hours max.
Note:
L It is normal for the handset to feel
warm during charging.
L If you want to use the handset
immediately, charge the batteries for at least 15 minutes.
L Clean the charge contacts of the
handset, base unit, and charger with a
Note:
L Actual battery performance depends
on a combination of how often the handset is in use and how often it is not in use (standby).
L Even after the handset is fully
charged, the handset can be left on the base unit or charger without any ill effect on the batteries.
L The battery level may not be
displayed correctly after you replace the batteries. In this case, place the
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Preparation
handset on the base unit or charger and let it charge for at least 7 hours.

Setting up the unit before use

Symbols used in these operating instructions

Symbol Meaning
{} The words in the
brackets indicate button names/soft key names on the handset and base unit.
Example:
Unit keys: {C}, {OFF} Soft keys: {View CID},
{Phonebook}
i Proceed to the next
operation.
“” The words in
quotations indicate the menu on the display.
Example: “Alarm
{V}/{^}:“”Press {V} or {^} to
select the words in quotations.
Example: {V}/{^}: “Off
Dialing mode
If you cannot make calls, change this setting according to your telephone line service. The default setting is Tone”.
Tone: For tone dial service.Pulse: For rotary/pulse dial service.
1 {MENU} i {#}{1}{2}{0} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF}
Date and time
{MENU} i {#}{1}{0}{1}
1 2 Enter the current date, month, and
year by selecting 2 digits for each. Example: 15 July, 2008
{1}{5} {0}{7} {0}{8}
3 Enter the current hour and minute
(12-hour clock format) by selecting 2 digits for each. Example: 9:30
{0}{9} {3}{0}
4 {AM/PM}: Select “AM” or “PM”. 5 {Save} i {OFF}
Note:
L To correct a digit, press {^}, {V}, {<},
or {>} to move the cursor to the digit, then make the correction.
L The date and time may be incorrect
after a power failure. In this case, set the date and time again.
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Making/Answering Calls

3 {Erase} i {Yes} i {OFF}

Making calls

1 Lift the handset and dial the phone
number.
L To correct a digit, press {Clear}.
2 Press {C} or {Call}. 3 When you finish talking, press
{OFF} or place the handset on the base unit or charger.
Using the speakerphone
1 Dial the phone number, and press
{s}. L Speak alternately with the other
party.
2 When you finish talking, press
{OFF}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker volume
Press {^} or {V} repeatedly while talking.
Making a call using the redial list
The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).
1 {REDIAL} 2 {V}/{^}: Select the desired phone
number.
3 {C}
Erasing a number in the redial list
Pause (for PBX/long distance service users)
A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 17). Example: If you need to dial the line access number “9” when making outside calls with a PBX:
1 {9} i {PAUSE} 2 Dial the phone number. i {C}
Note:
L A 3.5 second pause is inserted each
time {PAU SE} is pressed. Repeat as needed to create longer pauses.

Answering calls

When a call is being received, the ringer indicator flashes rapidly.
1 Lift the handset and press {C} or
{s} when the unit rings. L You can also answer the call by
pressing any dial key from {0} to {9}, {*}, or {#}. (Any key
answer feature)
2 When you finish talking, press
{OFF} or place the handset on the base unit or charger.
Auto talk
You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 20.
1 {REDIAL} 2 {V}/{^}: Select the desired phone
number.
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Making/Answering Calls
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call.
Note:
L You can also program the handset
ringer volume beforehand (page 20).
Temporary handset ringer off
While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.
2 To return to the conversation, press
{Mute} again.
Note:
L{Mute} is a soft key visible on the
handset display during a call.
Flash
{FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services.
Note:
L To change the flash time, see page
20.

Useful features during a call

Hold
This feature allows you to put an outside call on hold.
1 Press {HOLD} 2 times during an
outside call.
2 To release hold, press {C}.
L Another handset user can take
the call by pressing {C}.
Note:
L If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound and the ringer indicator flashes rapidly. After 1 additional minute on hold, the call is disconnected.
L If another phone is connected to the
same line (page 9), you can also take the call by lifting its handset.
Mute
While mute is turned on, you can hear the other party, but the other party cannot hear you.
1 Press {Mute} during an outside call.
L{Mute} flashes.
For call waiting or Call Waiting Caller ID service users
To use call waiting, you must first subscribe to the call waiting service of your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and Call Waiting with Caller ID services,
the 2nd caller’s information is displayed after you hear the call waiting tone on the handset.
1 Press {CALL WAIT} to answer the
2nd call.
2 To switch between calls, press
{CALL WAIT}.
Note:
L Please contact your service
provider/telephone company for details and availability of this service in your area.
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Making/Answering Calls
Temporary tone dialing (for rotary/pulse service users)
You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing.
Handset clarity booster
This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary. L When this feature is turned on,
BOOST flashes.
L While this feature is turned on, the
battery operating time is shortened (page 11).
Call share
This feature allows you to join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call.
Note:
L A maximum of 3 parties (including 1
outside party) can join a conversation using 2 extensions.

Dial lock

This feature prohibits making outside calls. The default setting is OFF.
Important: L When dial lock is turned on, only
phone numbers stored in the phonebook as emergency numbers (numbers stored with a # at the beginning of the name) can be dialed using the phonebook (page
16). We recommend storing emergency numbers in the phonebook before using this feature.
L When dial lock is turned on, you
cannot store, edit, or erase entries in the phonebook.
To turn dial lock on
1 {MENU} i {#}{2}{5}{1} 2 Enter a 4-digit password.
L This password is required when
turning dial lock off. We recommend writing the password down.
3 {Save} i {Yes} i {OFF}
Note:
L If dial lock is turned on, the handset
displays Dial lock”.
To turn dial lock off
1 {MENU} i {#}{2}{5}{1} 2 Enter the same password that was
entered when dial lock was turned on.
3 {Save} i {Yes} i {OFF}
Note:
L If you forget the password, see page
36.
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Shared Phonebook

Character table for entering names

Shared phonebook

The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook.
Important:
L Only 1 person can access the shared
phonebook at a time.
Adding entries
1
{Phonebook}
Key Character
{1} &’(),–./1 {2} ab c ABC2 {3} def DEF3 {4} ghi GHI 4 {5} jklJKL5 {6} mnoMNO6 {7} pqr s PQRS7 {8} tuvTUV8 {9} wxyzWXYZ9 {0} 0Space {*} ; {#} #
2 {Add} 3 Enter the party’s name (16
characters max.). i {Next}
4 Enter the party’s phone number (32
digits max.). i {Next} i {Save} L To add other entries, repeat from
step 2.
5 {OFF}
Note:
L Caller ID subscribers can use ringer
ID feature (page 25).
To store emergency numbers
Emergency numbers are numbers stored in the phonebook that can be dialed using the phonebook even when dial lock is turned on (page 15). To store a number as an emergency number, add # at the beginning of the name (see “Adding entries”, page 16).
L To enter another character that is
located on the same dial key, first press {>} to move the cursor to the next space.
Correcting a mistake
Press {<} or {>} to move the cursor to the character or number you want to erase, then press {Clear}. Enter the appropriate character or number.
L Press and hold {Clear} to erase all
characters or numbers.
Finding and calling a phonebook entry
Scrolling through all entries
1 {Phonebook} i {Search} 2 {V}/{^}: Select the desired entry. 3 {C}
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Shared Phonebook
Searching by first character (alphabetically)
1 {Phonebook} i {Search} 2 Press the dial key ({0} – {9}, {*},
or {#}) which contains the character you are searching for (page 16).
L Press the same dial key
repeatedly to display the first entry corresponding to each character located on that dial key.
L If there is no entry corresponding
to the character you selected, the next entry is displayed.
3 {V}/{^}: Scroll through the
phonebook if necessary.
4 {C}
Editing entries
Find the desired entry (page 16).
1
i {Option}
2 {V}/{^}: Editi {Select} 3 Edit the name if necessary (16
characters max.; page 16). i
{Next}
4 Edit the phone number if necessary
(32 digits max.). i {Next} i {Save} i {OFF}
Chain dial
This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
1 During an outside call, press
{MENU}. L Instead of pressing {MENU}, you
can also press {Ph.book} if it is shown on the display.
2 {V}/{^}: Select the desired entry. 3 Press {Call} to dial the number.
Note:
L When storing a calling card access
number and your PIN in the phonebook as one phonebook entry, press {PAUSE} to add pauses after the number and PIN as necessary (page 13).
L If you have rotary/pulse service, you
need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone.
Erasing entries
Find the desired entry (page 16).
1 2 {Erase} i {Yes} i {OFF}
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Programming

Programmable settings

You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 18) – using the direct commands (page 20)
L Mainly the direct command method is used in these operating instructions.
Programming by scrolling through the display menus
{MENU}
1 2 Press {V} or {^} to select the desired main menu. i {Select} 3 Press {V} or {^} to select the desired item in sub-menu 1. i {Select}
L In some cases, you may need to select from sub-menu 2. i {Select}
4 Press {V} or {^} to select the desired setting. i {Save}
L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}.
Note:
L See page 20 for the default settings.
Main menu Sub-menu 1 Sub-menu 2 Page
Block calls
Night mode On/Off –23
Ringer setting Ringer volume ––
Set date & time Date and time
Dial lock
Initial setting LCD contrast ––
*1
Start/End –23
Ringer tone ––
Alarm –23
Time adjustment
*1
Key tone ––
Auto talk –13
Set area code
Set tel line Set dial mode
Registration HS registration 24
––22
*1
*1, *2
––15
*1
Set flash time
Set line mode
Deregistration 24
–12
––
–26
*1
12
*1
14
*1
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Programming
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
*2 If the Caller ID time and date display service is available in your area, this feature
allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first.
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Programming
Programming using the direct commands
{MENU} i {#}
1 2 Enter the desired feature code. 3 Enter the desired setting code. i {Save}
L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}.
Note:
L In the following table, < > indicates the default settings.
Feature Feature
code
Auto talk
*2
{2}{0}{0}{1}: On {0}: <Off>–13 Block calls {2}{1}{7} r 22 Date and time {1}{0}{1} r 12 Deregistration {1}{3}{1} ––24 Dial lock {2}{5}{1} r 15
HS registration
{1}{3}{0} ––24 (Handset registration)
Key tone
*3
LCD contrast
{1}{6}{5}{1}: <On> {0}: Off ––
{1}{4}{5}{1}–{6}: Level 1–6 <3>
(Display contrast)
Night mode
{2}{3}{8}{1}: On {0}: <Off>–23 (On/Off)
Night mode
{2}{3}{7} <11:00 PM/06:00 AM>– 23 (Start/End)
Ringer tone
*4
{1}{6}{1}{1}–{3}: Tone <1>–3 (Handset)
Ringer volume
{1}{6}{0}{1}: Low {2}: Medium (Handset)
Set alarm {7}{2}{0}{1}: Once {2}: Daily
Set area code {2}{5}{5} r 26 Set dial mode {1}{2}{0}{1}: Pulse{2}: <Tone> r 12
*5
Set flash time
Set line mode
{1}{2}{1}{1}: <700ms> {2}: 600ms
*6
{1}{2}{2}{1}: A {2}: <B> r
Setting code System
setting
––
{4}–{7}: Melody 14
––
{3}: <High> {0}: Off
–23
{0}: <Off>
r 14 {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms
Page
*1
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Programming
Feature Feature
code
Time adjustment
*7
{2}{2}{6}{1}: Caller ID[auto]
(Caller ID subscribers only)
*1 If “System setting” column is checked, you do not need to program the same item
using another handset.
*2 If you subscribe to Caller ID service and want to view the caller’s information after
lifting up the handset to answer a call, turn off this feature.
*3 Turn this feature off if you prefer not to hear key tones while you are dialing or
pressing any keys, including confirmation tones and error tones.
*4 If you select one of the melody ringer tones, the ringer tone will continue to play for
several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call.
*5 The flash time depends on your telephone exchange or host PBX. Contact your
PBX supplier if necessary.
*6 Generally, the line mode setting should not be adjusted. If Line in use is not
displayed when another phone connected to the same line is in use, you need to change the line mode to A”.
*7 If the Caller ID time and date display service is available in your area, this feature
allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first.
Setting code System
setting
r – {0}: <Manual>
Page
*1
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Programming
3 {Save}

Special instructions for programmable settings

Block calls (Caller ID subscribers only)
This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls. You can store up to 20 phone numbers in the block call list by using the caller list or by entering the numbers directly. When a call is received, the unit rings for a short time while identifying the caller. If the phone number matches an entry in the block call list, the unit sends out a busy tone to the caller, then disconnects the call.
Important:
L You must store the phone number
with an area code in the block call list.
L When the unit receives a call from a
number that is stored in the block call list: – after the unit rings for a short time,
Caller blocked will be displayed and the number will not be displayed.
– when the call is disconnected, the
number is logged in the caller list (page 26) with #.
Storing unwanted callers from the caller list
1 {View CID} 2 {V}/{^}: Select the item to be
blocked. i {Select} L To edit the number, press {Edit},
then edit the number (see step 3, “Editing a caller’s phone number before calling back”, page 26).
4 {V}/{^}: Block calls i
{Select}
5 {Yes} i {OFF}
Storing unwanted callers by entering phone numbers
1 {MENU} i {#}{2}{1}{7} i
{Add}
2 Enter the phone number (32 digits
max.).
L To erase a digit, press {Clear}.
3 {Save} i {OFF}
Viewing/editing/erasing block call numbers
1 {MENU} i {#}{2}{1}{7} 2 {V}/{^}: Select the desired item.
L To exit, press {OFF}.
3 Proceed with the desired operation.
Editing a number:
{Edit} i Edit the phone number. i {Save} i {OFF}
Erasing a number:
{Erase} i {Yes} i {OFF}
Note:
L When editing, press the desired dial
key to add, {Clear} to erase.
Night mode
Night mode allows you to select a span of time during which the handset will not ring for outside calls. This feature is useful for instances when you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset.
Important:
L Set the date and time beforehand
(page 12).
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L If you have set the alarm, the alarm
sounds even if the night mode is turned on.
Setting the start and end time
Off Turns alarm off. Go to
Once An alarm sounds once at
1 {MENU} i {#}{2}{3}{7} 2 Enter the desired hour and minute
you wish to start this feature.
3 {AM/PM}: Select AM or PM. i
{V}
4 Enter the desired hour and minute
you wish to end this feature.
5 {AM/PM}: Select “AM” or “PM”. 6 {Save} i {OFF}
Note:
L To correct a digit, press {^}, {V}, {<},
or {>} to move the cursor to the digit, then make the correction.
Turning night mode on/off
1 {MENU} i {#}{2}{3}{8} 2 {V}/{^}: Select On” or “Off”. i
{Save} i {OFF}
Note:
L When the night mode is turned on,
Night mode is displayed during the selected period.
Daily An alarm sounds daily at
3 Set the desired time. i {OK} 4 {V}/{^}: Select the desired ringer
tone. i {Save} L If you set a tone or melody, we
recommend selecting a different one for outside calls.
5 {OFF}
Note:
L To stop the alarm, press any dial key
or place the handset on the base unit or charger.
L When the handset is in use, the alarm
will not sound until the handset is in standby mode.
L If you select Once, the setting
changes to Off after the alarm sounds.
L When the ringer volume for outside
calls is set to off (page 20), the alarm sound is heard at a low level.
Alarm
You can set one of 2 different alarm options (once or daily) at a time for each handset. An alarm sounds at the set time for 1 minute. You can choose an alarm sound from 3 tones and 4 melodies.
Important:
L Set the date and time beforehand
(page 12).
1 {MENU} i {#}{7}{2}{0} 2 {V}/{^}: Select the desired alarm
option. i {Select}

Registering a unit

Operating additional handsets
Additional handsets
Up to 6 handsets can be registered to the base unit.
Important:
L See page 4 for information on the
available model.
Programming
step 5.
the set time. Enter the desired date, month, and year.
the set time.
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Programming
Registering a handset to a base unit
The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, register the handset.
1 Handset:
{MENU} i {#}{1}{3}{0}
2 Base unit:
Press and hold {LOCATOR} for 4 seconds. (No registration tone) L If all registered handsets start
ringing, press the same button to stop. Then repeat this step.
L The next step should be
completed within 90 seconds.
3 Handset:
Press {OK}, then wait until a long beep sounds.
4 {OFF}
Note:
L While registering, “Base
registering is displayed on all
registered handsets.
L When you purchase an additional
handset, refer to the additional handset’s installation manual for registration.
Deregistering a handset
A handset can cancel its own registration (or the registration of another handset) that is stored in the base unit. This allows the handset to end its wireless connection with the system.
1 {MENU} i {#}{1}{3}{1} 2 {3}{3}{5} i {OK} 3 Select the handset you want to
cancel by pressing the desired handset number.
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Phonebook name display

Using Caller ID service

Important:
L This unit is Caller ID compatible. To
use Caller ID features, you must subscribe to Caller ID service. Contact your service provider/telephone company for details.
Caller ID features
When an outside call is being received, the phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. L If the unit cannot receive caller
information, the following is displayed: – Out of area: The caller dialed
from an area which does not provide Caller ID service.
Private caller: The caller
requested not to send caller information.
L If the unit is connected to a PBX
system, caller information may not be received properly. Contact your PBX supplier.
L If the name display service is available
in your area, the display shows caller names. For further information, please contact your service provider/telephone company.
Missed calls
If a call is not answered, the unit treats the call as a missed call. The display shows Missed call. This lets you know if you should view the caller list to see who called while you were away.
When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.
Ringer ID
This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook. You can assign a different ringer to each phonebook entry. When a call is received from a caller stored in the phonebook, the assigned ringer rings after the caller information is displayed. If you select No Ringer ID (default), the handset uses the ringer tone you selected on page 20 when a call is received from that caller.
L The ringer may be changed after the
2nd ring.
1 Find the desired item (page 16). i
{Option}
2 {V}/{^}: “Ringer IDi {Select} 3 {V}/{^}: Select the desired setting. 4 {Save} i {OFF}
Note:
L When you assign the ringer ID to an
entry in the shared phonebook using one handset, it is applied for all handsets.

Caller ID Service

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Caller ID Service
2 Enter your area code (8 digits max.).

Caller list

Important:
L Only 1 person can access the caller
list at a time.
L Make sure the unit’s date and time
setting is correct (page 12).
L To correct a digit, press {<} or
{>} to move the cursor, then
press {Clear}. Enter the correct number.
3 {Save} i {OFF}
To erase your area code
1 {MENU} i {#}{2}{5}{5}
Viewing the caller list and calling back
1
{View CID}
2 Press {V} to search from the most
recent call, or {^} to search from the oldest call.
3 To call back, press {C}.
To exit, press {OFF}.
Note:
L If you do not want to dial the area
codes when making calls from the caller list, you can store the area codes which you want the unit to delete automatically (page 26).
L If the item has already been viewed or
answered, Q” is displayed, even if it was viewed or answered using another handset.
L If an arrow is displayed after the
number, the whole phone number is not shown. Press {>} to see the remaining numbers. To return to the previous display, press {<}.
2 Press and hold {Clear} until all
digits erased. i {Save} i
{OFF}
Editing a caller’s phone number before calling back
You can edit a phone number in the caller list.
1 {View CID} 2 {V}/{^}: Select the desired entry.
i {Select} i {Edit}
3 Add or erase digits to the beginning
of the number as necessary. L To add a digit, press the desired
dial key.
L To erase a digit, press {Clear} or
{#}.
4 {C}
Note:
L The edited phone number is not saved
in the caller list.
Erasing selected caller
Storing your area code
We recommend storing your area code before using Caller ID (page 25). Calls from the same area will be recorded in the caller list without the area code. You do not have to remove it before calling back the caller or storing in the phonebook.
1 {MENU} i {#}{2}{5}{5}
information
1
{View CID}
2 {V}/{^}: Select the desired entry. 3 {Erase} i {Yes} i {OFF}
Erasing all caller information
{View CID}
1 2 {All erase} i {Yes}
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Storing caller information into the phonebook
1
{View CID}
2 {V}/{^}: Select the desired entry.
i {Select} L To edit the number, press {Edit},
then edit the number (see step 3, “Editing a caller’s phone number before calling back”, page 26).
3 {Save} 4 {V}/{^}: Phonebooki
{Select} L If there is name information for the
caller, go to step 6.
5 Enter the name (16 characters max.;
page 16). i {Next} i {Save}
6 {OFF}
Caller ID Service
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Intercom/Locator

Intercom

Intercom calls can be made between handsets.
Note:
L If you receive an outside call while
talking on the intercom, you hear 2 tones. To answer the call with the handset, press {OFF}, then press {C}.
L When paging unit(s) for an intercom
call, the paged unit(s) beeps for 1 minute.
Making an intercom call
1
{INTERCOM}
2 {V}/{^}: Select the desired unit. i
{Select} L To stop paging, press {OFF}.
3 When you finish talking, press
{OFF}.
Answering an intercom call
Press {C} to answer the page.
1 2 When you finish talking, press
{OFF}.
Note:
L When the ringer volume for outside
calls is set to off (page 20), the handset rings at a low level for intercom calls.

Transferring calls, conference calls

Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party.
1 During an outside call, press
{INTERCOM} to put the call on hold.
2 {V}/{^}: Select the desired unit. i
{Transfer}
3 Wait for the paged party to answer.
L If the paged party does not
answer, press {C} to return to the outside call.
4 To complete the transfer:
Press {OFF}. L The outside call is being routed to
the destination unit.
To establish a conference call:
Press {Conf}. L To leave the conference, press
{OFF}. The other parties can
continue the conversation.
L To put the outside call on hold,
press {HOLD}. To resume the conference, press {Conf}.
Answering a transferred call
Press {C} to answer the page.
Note:
L After the paging party disconnects,
you can talk to the outside caller.
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Handset locator

You can locate a misplaced handset by paging it.
1 Base unit:
{LOCATOR} L All registered handsets beep for 1
minute.
2 To stop paging:
Base unit: Press {LOCATOR}. Handset: Press {OFF}.
Note:
L When the ringer volume for outside
calls is set to off (page 20), the handset rings at a low level for paging.
Intercom/Locator
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Useful Information

3 Insert the hooks on the wall

Wall mounting

mounting adaptor into the holes 1 and 2 on the base unit.
Base unit
1
Lead the telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow.
2 Tuck the telephone line cord inside
the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B).
B
A
1
2
2
1
4 Adjust the adaptor to hold the base
unit, then push it in the direction of the arrow until it clicks into place.
30
Hook
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5 Connect the telephone line cord.
Drive the screws (not included) into the wall. Mount the unit, and then slide it down. Connect the AC adaptor to power outlet (page 9).

Belt clip

You can hang the handset on your belt or pocket using the supplied belt clip.
Useful Information
(220–240 V AC, 50/60 Hz)
Screws
83 mm
To single-line telephone jack
To remove the wall mounting adaptor
While pushing down the release levers (A), remove the adaptor (B).
A
A
B
To attach the belt clip
To remove the belt clip

Headset (optional)

Connecting a headset to the handset allows for hands-free conversations.
Switching a call between the headset and handset speakerphone
To switch to the handset speakerphone, press {s}. To return to the headset, press {C}.
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Useful Information

Error messages

If the unit detects a problem, one of the following messages is shown on the display.
Display message Cause/solution
Busy
or
System is busy. Please try again later.
Check tel line L The supplied telephone line cord has not been
Dial locked L Dial lock is turned on. To turn it off, see page 15.
Don’t use this battery.
Error!! L The handset’s registration has failed. Move the
Insert battery L The handset was placed on the base unit or
Invalid L There is no handset registered to the base unit
No link to base. Reconnect AC adaptor.
Phonebook full L The phonebook memory is full. Erase
L The called handset is in use. L Other units are in use and the system is busy.
Try again later.
L The handset you are using is too far from the
base unit. Move closer and try again.
L The handset’s registration may have been
canceled. Re-register the handset (page 24).
connected yet or not connected properly. Check the connections (page 9).
L A wrong type of batteries such as Alkaline or
Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4,
10.
handset and base unit away from all electrical appliances and try again.
L The entered password was wrong in
programming dial lock. Enter the correct password.
charger without batteries. Insert the batteries properly (page 10).
matching the handset number you entered.
L The handset is not registered to the base unit.
Register the handset (page 24).
L The handset has lost communication with the
base unit. Move closer to the base unit and try again.
L Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset’s registration may have been
canceled. Re-register the handset (page 24).
unnecessary entries (page 17).
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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.
General use
Problem Cause/solution
The unit does not work. L Make sure the batteries are installed correctly
I cannot hear a dial tone. L The base unit’s AC adaptor or telephone line
(page 10).
L Fully charge the batteries (page 11). L Check the connections (page 9). L Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the
base unit. Register the handset (page 24).
cord is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.
L Disconnect the base unit from the telephone
line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.
Programmable settings
Problem Cause/solution
While programming, the handset starts to ring.
I cannot register a handset to a base unit.
L A call is being received. Answer the call and
start again after hanging up.
L The maximum number of handsets (6) is
already registered to the base unit. Cancel unused handset registrations from the base unit (page 24).
L Place the handset and the base unit away from
other electrical appliances.
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Useful Information
Battery recharge
Problem Cause/solution
The handset beeps and/or 7 flashes.
I fully charged the batteries, but 7 still flashes or 8 is displayed.
I fully charged the batteries, but the operating time seems to be shorter.
Making/answering calls, intercom
Problem Cause/solution
Noise is heard, sound cuts in and out.
The handset does not ring. L The ringer volume is turned off. Adjust the
I cannot make a call. L The dialing mode may be set incorrectly.
L Battery charge is low. Fully charge the batteries
(page 11).
L Clean the charge contacts and charge again
(page 11).
L It is time to replace the batteries (page 10). L Clean the battery ends (S, T) and the charge
contacts with a dry cloth, and charge again.
L You are using the handset or base unit in an
area with high electrical interference. Place the base unit and use the handset away from sources of interference.
L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
ringer volume (page 20).
L Night mode is turned on. Turn it off (page 23).
Change the setting (page 12).
L The handset is too far from the base unit. Move
closer and try again.
L Dial lock is turned on. To turn it off, see page 15.
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Useful Information
Caller ID
Problem Cause/solution
Caller information is not displayed.
Caller information is displayed late.
Time on the unit is shifted. L Incorrect time information from incoming Caller
L You need to subscribe to Caller ID service.
Contact your service provider/telephone company for details.
L If your unit is connected to any additional
telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment and try again.
L Depending on your service provider/telephone
company, the unit may display the caller’s information at 2nd ring or later.
L Move closer to the base unit.
ID changes the time. Set the time adjustment to Manual (off) (page 21).
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Useful Information
Dial lock
Important: L Anyone can turn off the dial lock using the following method. Be sure to
keep these operating instructions in a safe place in order to prevent unauthorized persons from using your phone without permission.
Problem Cause/solution
I cannot remember the dial lock password.
L Turn the dial lock off using the following
method.
1 {MENU} i {#}{2}{5}{1} 2 Press {*}{7}{0}{0}{0}. 3 {Save} i {Yes} i {OFF}
Liquid damage
Problem Cause/solution
Liquid or other form of moisture has entered the handset/base unit.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
L Disconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use.
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*1 If you purchase an optional handset,

Specifications

Number of channels:
60 Duplex Channels
Frequency range:
1.92 GHz to 1.93 GHz
Duplex procedure:
TDMA (Time Division Multiple Access)
Channel spacing:
1,728 kHz
Bit rate:
1,152 kbit/s
Modulation:
GFSK (Gaussian Frequency Shift Keying)
RF transmission power:
115 mW ( max. )
Voice coding:
ADPCM 32 kbit/s
Power source:
220–240 V AC, 50/60 Hz
Power consumption: Base unit:
Standby: Approx. 1.7 W Maximum: Approx. 5.7 W
Charger
Standby: Approx. 1.0 W Maximum: Approx. 5.0 W
Operating conditions:
5 °C – 40 °C, 20 % – 80 % relative air humidity (dry)
Dimensions: Base unit: Approx. 61 mm × 145 mm
× 116 mm
Handset: Approx. 166 mm × 53 mm × 35 mm
Charger
90 mm
Mass (weight): Base unit: Approx. 180 g Handset: Approx. 170 g Charger
*1
:
*1
: Approx. 56 mm × 77 mm ×
*1
: Approx. 70 g
a charger is included.
Note:
L Design and specifications are subject
to change without notice.
L The illustrations in these instructions
may vary slightly from the actual product.
Useful Information
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Index

Phonebook: 16

Index

A Additional handset: 23
Alarm: 23 Answering calls: 13 Area code: 26 Auto talk: 13
B Battery: 10, 11
Belt clip: 31 Block calls: 22 Booster (Clarity booster): 15
C Caller ID service: 25
Caller list: 26 Caller list edit: 26 Call share: 15 Call waiting: 14 Call Waiting Caller ID: 14 Chain dial: 17 CID (Caller ID): 26 Conference calls: 28
D Date and time: 12
Dialing mode: 12 Dial lock: 15 Direct commands: 20 Display
Contrast: 20
E Emergency numbers: 16
Error messages: 32
F Flash: 14, 20
H Handset
Deregistration: 24 Locator: 29
Registration: 24 Headset, optional: 31 Hold: 14
I Intercom: 28
K Key tone: 20
L Line mode: 20
M Making calls: 13
Missed calls: 25 Mute: 14
N Night mode: 22
P Pause: 13
Power failure: 9
R Redialing: 13
Ringer tone: 20 Rotary/pulse service: 15
S SP-PHONE (Speakerphone): 13
T Time adjustment: 21
Transferring calls: 28 Troubleshooting: 33
V Volume
Receiver: 9, 13 Ringer (Handset): 14, 20 Speaker: 9, 13
W Wall mounting: 30
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TG9361BX(e)_OI.book Page 39 Wednesday, April 16, 2008 3:08 PM
Notes
39
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TG9361BX(e)_OI.book Page 40 Wednesday, April 16, 2008 3:08 PM
For your future reference
We recommend keeping a record of the following information to assist with any repair under warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Panasonic Communications Co., Ltd.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.
© 2008 Panasonic Communications Co., Ltd. All Rights Reserved.
PNQX1259ZA CM0408PF0
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