Panasonic KX-TG9331, KX-TG9332, KX-TG9333, KX-TG9334, KX-TG9341 User Manual

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Operating Instructions

Expandable Digital Cordless

Model No. KX-TG9331

Model No. KX-TG9332

Model No. KX-TG9333

Answering System

KX-TG9341

with 2 Handsets

KX-TG9342

with 3 Handsets

KX-TG9343

with 4 Handsets

Model No. KX-TG9334

KX-TG9344

Model shown is KX-TG9331.

This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.

Charge the batteries for about 7 hours before initial use.

Please read these operating instructions before using the unit and save them for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.

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Introduction

Product information . . . . . . . . . . . . . . . 3

Accessory information. . . . . . . . . . . . . 5

For your safety . . . . . . . . . . . . . . . . . . 7

Important safety instructions . . . . . . . . 8

For best performance . . . . . . . . . . . . . 8

Preparation

Controls. . . . . . . . . . . . . . . . . . . . . . . 10

Display. . . . . . . . . . . . . . . . . . . . . . . . 11

Connections . . . . . . . . . . . . . . . . . . . 12

Battery installation and replacement . 13

Battery charge . . . . . . . . . . . . . . . . . . 14

Symbols used in these operating

instructions . . . . . . . . . . . . . . . . . . . . 15

Setting up the unit before use . . . . . . 15

Belt clip . . . . . . . . . . . . . . . . . . . . . . . 16

Headset (optional) . . . . . . . . . . . . . . . 16

Voice Mail Service

Voice mail service. . . . . . . . . . . . . . . 40

Intercom/Locator

Intercom . . . . . . . . . . . . . . . . . . . . . . 42

Transferring calls, conference calls . 42

Handset locator . . . . . . . . . . . . . . . . 43

Useful Information

Wall mounting . . . . . . . . . . . . . . . . . . 44

Error messages . . . . . . . . . . . . . . . . 46

Troubleshooting . . . . . . . . . . . . . . . . 47

FCC and other information . . . . . . . . 52

Specifications . . . . . . . . . . . . . . . . . . 55

Customer services . . . . . . . . . . . . . . 56

Warranty . . . . . . . . . . . . . . . . . . . . . . 57

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . 59

Making/Answering Calls

Making calls. . . . . . . . . . . . . . . . . . . . 17

Answering calls . . . . . . . . . . . . . . . . . 18

Useful features during a call . . . . . . . 19

Shared Phonebook

Shared phonebook . . . . . . . . . . . . . . 21

Programming

Programmable settings . . . . . . . . . . . 23

Special instructions for programmable

settings . . . . . . . . . . . . . . . . . . . . . . . 28

Registering a unit . . . . . . . . . . . . . . . 30

Caller ID Service

Using Caller ID service . . . . . . . . . . . 31

Caller list . . . . . . . . . . . . . . . . . . . . . . 32

Answering System

Answering system. . . . . . . . . . . . . . . 34

Turning the answering system on/off. 34

Greeting message. . . . . . . . . . . . . . . 35

Listening to messages using the base

unit . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Listening to messages using the

handset . . . . . . . . . . . . . . . . . . . . . . . 36

Voice memo. . . . . . . . . . . . . . . . . . . . 37

Remote operation . . . . . . . . . . . . . . . 37

Answering system settings . . . . . . . . 38

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Introduction

Product information

Thank you for purchasing a new Panasonic digital cordless phone.

Notable differences between the models

KX-TG9331 series

L Model shown is

KX-TG9334.

Model No.

KX-TG9331 KX-TG9331 KX-TGA931 1

KX-TG9332 KX-TG9331 KX-TGA931 2

KX-TG9333 KX-TG9331 KX-TGA931 3

KX-TG9334 KX-TG9331 KX-TGA931 4

KX-TG9341 series

Model No.

KX-TG9341 KX-TG9341 KX-TGA931 1

KX-TG9342 KX-TG9341 KX-TGA931 2

KX-TG9343 KX-TG9341 KX-TGA931 3

KX-TG9344 KX-TG9341 KX-TGA931 4

Base unit Handset

Part No. Part No. Quantity

L Model shown is

KX-TG9344.

Base unit Handset

Part No. Part No. Quantity

For assistance, please visit http://www.panasonic.com/help

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Introduction

Feature differences

Model No.

Intercom

N ⇔ N

KX-TG9331 r

Making/answering calls with base unit

–

KX-TG9332 r –

KX-TG9333 r –

KX-TG9334 r –

KX-TG9341 r

KX-TG9342 rr

KX-TG9343 rr

KX-TG9344 rr

*1 Intercom calls can be made between the handsets. *2 Intercom calls can be made between the handsets by purchasing and registering

one or more optional handsets (page 6).

Feature highlights

■ Talking Caller ID

Allows the handset and base unit to announce the caller’s name or phone number when a call is received (page 31).

■ Block calls

Allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls (page 28).

■ Night mode

Allows you to select a span of time during which the handset will not ring for outside calls (page 28).

■ Talking battery alert/Talking alarm clock

Allows the handset to alert you if the battery is low (talking battery alert; page 14) and to alert you at the set time with a selected voice announcement such as “Good morning” as a wake-up greeting (talking alarm clock; page 29).

For assistance, please visit http://www.panasonic.com/help

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Introduction

Accessory information

Supplied accessories

Quantity

Accessory item/

No.

Order number

1 AC adaptor for base unit/

PQLV207T

2 Telephone line cord/

PQJA10075Z

3 Wall mounting adaptor/

PNKL1001Z1 (Black metallic) PNKL1001Z2 (Pearl silver)

4 Rechargeable batteries 5 Handset cover

PNYNTGA430BR (Black metallic) PNYNTGA931SR (Pearl silver)

6 Belt clip/

PNKE1004Z1 (Black metallic) PNKE1004Z2 (Pearl silver)

7 Charger/

PNLC1001YT (Black metallic) PNLC1001YS (Pearl silver)

8 AC adaptor for charger/

PQLV209T

*1 The wall mounting adaptor is not supplied with KX-TG9341/KX-TG9342/

KX-TG9343/KX-TG9344, but it is available as an option. *2 See page 6 for replacement battery information. *3 The handset cover comes attached to the handset.

KX-TG 9331/ KX-TG 9341

1/(-)

KX-TG 9332/ KX-TG 9342

1111

1/(-)*11/(-)*11/(-)

2468

1234

–123

KX-TG 9333/ KX-TG 9343

KX-TG 9334/ KX-TG 9344

12345

678

For assistance, please visit http://www.panasonic.com/help

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Introduction

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information.

No. Accessory item Order number

1 Headset KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93,

2 T-adaptor KX-J66 3 Battery back-up

power supply

4 Wall mounting

adaptor for base unit

KX-TCA94, KX-TCA95

KX-TCA230

PNKL1001Z1 (Black metallic) PNKL1001Z2 (Pearl silver)

L Headset shown is

KX-TCA86.

Replacement battery information:

L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This

model requires 2 AAA (R03) batteries for every handset. For best performance, we recommend using Panasonic rechargeable batteries (Order No. HHR-4DPA). To order, please call 1-800-332-5368 or visit http://www.panasonic.com/batterystore

Expanding your phone system

You can expand your phone system by registering optional handsets (max. 6) to a single base unit.

Optional handset feature overview

The features of the following handsets depend on the base unit to which the handset is registered.

Feature Model No.

KX-TGA630 KX-TGA930*1KX-TGA935

Headset jack – rr Belt clip – rr Drop and splash resistance – – r

*1 KX-TGA930 has the same feature as the supplied handset (KX-TGA931: not

available as an option) and their difference is the color of dial keypad (black) only.

Sales and support information

L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.

For assistance, please visit http://www.panasonic.com/help

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as automatic doors and fire alarms.

For your safety

To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.

WARNING

Power connection

L Use only the power source marked on

the product.

L Do not overload power outlets and

extension cords. This can result in the risk of fire or electric shock.

L Completely insert the AC

adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

L Regularly remove any dust, etc. from

the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

L Unplug the product from power outlets

if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262).

L Never touch the plug with wet hands.

Danger of electric shock exists.

Installation

L To prevent the risk of fire or electrical

shock, do not expose the product to rain or any type of moisture.

L Do not place or use this product near

automatically controlled devices such

For assistance, please visit http://www.panasonic.com/help

Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

Operating safeguards

L Unplug the product from power outlets

before cleaning. Do not use liquid or aerosol cleaners.

L Do not disassemble the product. L Do not spill liquids (detergents,

cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.

Medical

L Consult the manufacturer of any

personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of

1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)

L Do not use the product in health care

facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and relocation

L Never install telephone wiring during

an electrical storm.

L Never install telephone line jacks in

wet locations unless the jack is specifically designed for wet locations.

Introduction

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Introduction

L Never touch uninsulated telephone

wires or terminals unless the telephone line has been disconnected at the network interface.

L Use caution when installing or

modifying telephone lines.

L The AC adaptor is used as the main

disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

L This product is unable to make calls

when: – the handset batteries need

recharging or have failed.

– there is a power failure.

Battery

L We recommend using the batteries

noted on page 6. USE ONLY

rechargeable Ni-MH batteries AAA (R03) size.

L Do not mix old and new batteries. L Do not open or mutilate the batteries.

Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

L Exercise care when handling the

batteries. Do not allow conductive materials such as rings, bracelets or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.

L Charge the batteries provided with or

identified for use with this product only, in accordance with the instructions and limitations specified in this manual.

L Only use a compatible base unit (or

charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other.

L For maximum coverage and noise-

free communications, place your base unit: – at a convenient, high, and central

location with no obstructions between the handset and base unit in an indoor environment.

– away from electronic appliances

such as TVs, radios, personal

For assistance, please visit http://www.panasonic.com/help

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computers, wireless devices or other phones.

– avoid facing radio frequency

transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window).

L Coverage and voice quality depends

on the local environmental conditions.

L If the reception for a base unit location

is not satisfactory, move the base unit to another location for better reception.

Environment

L Keep the product away from electrical

noise generating devices, such as fluorescent lamps and motors.

L The product should be kept free from

excessive smoke, dust, high temperature, and vibration.

L The product should not be exposed to

direct sunlight.

L Do not place heavy objects on the

power cord or top of the product.

L When you leave the product unused

for a long period of time, unplug the product from the power outlet.

L The product should be kept away from

heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

L The maximum calling distance may be

shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

L Operating the product near electrical

appliances may cause interference. Move away from the electrical appliances.

Routine care L Wipe the outer surface of the

product with a soft moist cloth.

L Do not use benzine, thinner, or any

abrasive powder.

Notice for product disposal, transfer, or return

L This product can store your

private/confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.

Introduction

For assistance, please visit http://www.panasonic.com/help

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Preparation

■ KX-TG9341/KX-TG9342/

Controls

KX-TG9343/KX-TG9344

ABC EDF

Base unit

■ KX-TG9331/KX-TG9332/ KX-TG9333/KX-TG9334

ABCDE F

G HI J

IGH J

A Charge contacts B Speaker C {■} (STOP) D {ERASE} E {GREETING REC} (Recording) F {GREETING CHECK} G {^} (VOL.: Volume up)

{V} (VOL.: Volume down) {7} (Repeat) {8} (Skip)

H MIC (Microphone) I {6} (Play)

Message indicator

J {LOCATOR} {INTERCOM} K {ANSWER ON}

ANSWER ON indicator

A Charge contacts B Speaker C {■} (STOP) D {ERASE} E {6} (Play)

Message indicator

F {^} (VOL.: Volume up)

{V} (VOL.: Volume down) {7} (Repeat) {8} (Skip)

G {ANSWER ON}

ANSWER ON indicator

H {MEMO} I {GREETING REC} (Recording) J {GREETING CHECK} K IN USE indicator L Dial keypad

({*}: TONE)

M {REDIAL} {PAUSE} N {HOLD} O MIC (Microphone) P {SP-PHONE} (Speakerphone)

SP-PHONE indicator

Q {FLASH} {CALL WAIT} R {MUTE} S {CONF} (Conference) T {LOCATOR} {INTERCOM}

M PNLQRST

For assistance, please visit http://www.panasonic.com/help

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Preparation

Handset

K B C

E F

A Speaker B {MENU} C Soft keys D Headset jack E {C} (TALK) F {s} (SP-PHONE: Speakerphone) G Dial keypad

({*}: TONE)

H {FLASH} {CALL WAIT} I Charge indicator

Ringer indicator Message indicator

J Receiver K Display L {OFF} M Navigator key ({^}/{V}/{<}/{>})

? (Volume: {^}/{V})

N {PAUSE} {REDIAL} O {HOLD} {INTERCOM} P Microphone Q Charge contacts

Using the navigator key

The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}.

To adjust the receiver or speaker volume, press {^} to increase the

volume, or press {V} to decrease the volume repeatedly while talking.

Volume up

{^}

{<}{>}

{V}

Volume down

Soft keys

The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.

View Phone

CID book

Display

Handset display items

Item Meaning

5 Battery level

[1] Handset number

Line in use

Someone is using the line.

For assistance, please visit http://www.panasonic.com/help

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Preparation

Connections

Connect the AC adaptor cord (A) by pressing the plug firmly (B). Connect the telephone line cord until it clicks into the base unit and telephone line jack (C).

Base unit

L Use only the supplied Panasonic AC

adaptor PQLV207.

L Use only the supplied telephone line

cord. Using another telephone line cord may not allow the unit to work properly.

To single-line telephone jack (RJ11C)

(120 V AC, 60 Hz)

Hook

Charger

Available for:

KX-TG9332/KX-TG9333/ KX-TG9334/KX-TG9342/ KX-TG9343/KX-TG9344

L Use only the supplied Panasonic AC

adaptor PQLV209.

Note:

L The AC adaptor must remain

connected at all times. (It is normal for the adaptor to feel warm during use.)

L The AC adaptor should be connected

to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

(120 V AC, 60 Hz)

Hooks

During a power failure

The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 6). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 6.

For assistance, please visit http://www.panasonic.com/help

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If you subscribe to a DSL/ADSL service

Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:

– noise is heard during conversations. – Caller ID features do not function

properly.

– We recommend using the

Panasonic rechargeable batteries noted on page 6, 8.

1 Press the notch on the handset

cover firmly, and slide it in the direction of the arrow.

2 Insert the batteries negative (T)

end first. Close the handset cover.

To single-line telephone jack (RJ11C)

DSL/ADSL filter

Rechargeable Ni-MH ONLY

Preparation

Battery installation and replacement

Important:

L Use the supplied rechargeable

batteries (Part No. HHR-65AAABU).

L When installing the batteries:

– Wipe the battery ends (S, T) with

a dry cloth.

– Avoid touching the battery ends

(S, T) or the unit contacts.

– Ensure correct polarities (S, T).

L When replacing the batteries:

– USE ONLY rechargeable Ni-MH

batteries AAA (R03) size.

– Do NOT use

Alkaline/Manganese/Ni-Cd batteries.

For assistance, please visit http://www.panasonic.com/help

Note:

L When replacing batteries, remove the

old batteries.

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Preparation

Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery.

Battery charge

Place the handset on the base unit or charger for about 7 hours before initial use.

L While charging, “Charging” is

displayed and the charge indicator on the handset lights up. When the batteries are fully charged, “Charge

completed” is displayed.

Base unit: Charger

Note:

L It is normal for the handset to feel

warm during charging.

L If you want to use the handset

immediately, charge the batteries for at least 15 minutes.

L Clean the charge contacts of the

handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.

Battery level

Battery icon Battery level

5 High

6 Medium

7 Low

8 Empty

Note:

L The batteries need to be charged if:

– the handset alerts you with a voice

announcement (talking battery alert) after you finish talking/listening to a message.

– the handset beeps while you are

engaged in a call or operating the answering system remotely.

L When flashing:

Needs to be charged.

*1 KX-TG9332/KX-TG9333/

KX-TG9334/KX-TG9342/ KX-TG9343/KX-TG9344

For assistance, please visit http://www.panasonic.com/help

Panasonic Ni-MH battery performance (supplied batteries)

Operation Operating time

In continuous use

Not in use (standby)

5 hours max.

11 days max.

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Preparation

Operation Operating time

While using the clarity booster feature (page

20)

Note:

L Actual battery performance depends

on a combination of how often the handset is in use and how often it is not in use (standby).

L Even after the handset is fully

charged, the handset can be left on the base unit or charger without any ill effect on the batteries.

L The battery level may not be

displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.

3 hours max.

Symbols used in these operating instructions

Symbol Meaning

{} The words in the

i Proceed to the next

“” The words in

brackets indicate button names/soft key names on the handset and base unit.

Example:

Unit keys: {C}, {OFF} Soft keys: {View CID},

{Phonebook}

operation.

quotations indicate the menu on the display.

Example: “Alarm”

Symbol Meaning

{V}/{^}:“”Press {V} or {^} to

select the words in quotations.

Example: {V}/{^}: “Off”

Setting up the unit before use

Display language

You can select either “English” or “Español” as the display language. The default setting is “English”.

1 {MENU} i {#}{1}{1}{0} 2 {V}/{^}: Select the desired setting. 3 Press the right soft key to save. i

{OFF}

Voice guidance language

You can select either “English” or “Español” as the voice guidance

language of the answering system. This setting also determines the voice announcement language of the talking alarm clock and talking battery alert. The default setting is “English”.

1 {MENU} i {#}{1}{1}{2} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF}

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.

“Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service.

1 {MENU} i {#}{1}{2}{0} 2 {V}/{^}: Select the desired setting.

For assistance, please visit http://www.panasonic.com/help

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Preparation

3 {Save} i {OFF}

Date and time

{MENU} i {#}{1}{0}{1}

1 2 Enter the current month, date, and

year by selecting 2 digits for each. Example: July 15, 2008

{0}{7} {1}{5} {0}{8}

Belt clip

You can hang the handset on your belt or pocket using the supplied belt clip.

To attach the belt clip

3 Enter the current hour and minute

(12-hour clock format) by selecting 2 digits for each. Example: 9:30

{0}{9} {3}{0}

4 {AM/PM}: Select “AM” or “PM”. 5 {Save} i {OFF}

Note:

L When English is selected as the

display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.

L To correct a digit, press {^}, {V}, {<},

or {>} to move the cursor to the digit, then make the correction.

L The date and time may be incorrect

after a power failure. In this case, set the date and time again.

To remove the belt clip

Headset (optional)

Connecting a headset to the handset allows for hands-free conversations. We recommend using the Panasonic headset noted on page 6.

Switching a call between the headset and handset speakerphone

To switch to the handset speakerphone, press {s}. To return to the headset, press {C}.

For assistance, please visit http://www.panasonic.com/help

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2 {V}/{^}: Select the desired phone

Making calls

number.

3 {Erase} i {Ye s} i {OFF}

Making/Answering Calls

Using the handset

Lift the handset and dial the phone number.

L To correct a digit, press {Clear}.

2 Press {C} or {Call}. 3 When you finish talking, press

{OFF} or place the handset on the base unit or charger.

Using the speakerphone

1 Dial the phone number, and press

{s}. L Speak alternately with the other

party.

2 When you finish talking, press

{OFF}.

Note:

L For best performance, use the

speakerphone in a quiet environment.

L To switch back to the receiver, press

{C}.

Adjusting the receiver or speaker volume

Press {^} or {V} repeatedly while talking.

Making a call using the redial list

The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).

1 {REDIAL} 2 {V}/{^}: Select the desired phone

number.

3 {C}

Erasing a number in the redial list

1 {REDIAL}

Pause (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 22). Example: If you need to dial the line access number “9” when making outside calls with a PBX:

1 {9} i {PAUSE} 2 Dial the phone number. i {C}

Note:

L A 3.5 second pause is inserted each

time {PAUSE} is pressed. Repeat as needed to create longer pauses.

Using the base unit

Available for:

KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344

{SP-PHONE}

2 Dial the phone number. 3 When the other party answers,

speak into the MIC. L Speak alternately with the other

party.

4 When you finish talking, press {SP-

PHONE}.

Note:

L Use the speakerphone in a quiet

environment.

L While on a call, you can switch from

the base unit to the handset:

For assistance, please visit http://www.panasonic.com/help

Page 18

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Making/Answering Calls

– Press {C} on the handset, then

press {SP-PHONE} on the base unit.

– If the handset is on the base unit,

simply lift it.

Temporary handset ringer off

While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.

Adjusting the speaker volume

Press {^} or {V} repeatedly while talking.

Redialing the last number dialed {SP-PHONE} i {REDIAL}

Answering calls

Using the handset

When a call is being received, the ringer indicator flashes rapidly.

1 Lift the handset and press {C } or

{s} when the unit rings. L You can also answer the call by

pressing any dial key from {0} to {9}, {*}, or {#}. (Any key

answer feature)

2 When you finish talking, press

{OFF} or place the handset on the base unit or charger.

Auto talk

You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 25.

Adjusting the base unit ringer volume

Press {^} or {V} repeatedly to select the desired volume.

L To turn the ringer off, press and hold

{V} until the unit beeps 2 times.

Using the base unit

Available for:

KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344

When a call is being received, the IN USE indicator flashes rapidly.

1 Press {SP-PHONE} when the unit

rings.

2 Speak into the MIC. 3 When you finish talking, press {SP-

PHONE}.

Adjusting the handset ringer volume

Press {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call.

Note:

L You can also program the handset

ringer volume beforehand (page 26).

For assistance, please visit http://www.panasonic.com/help

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flashes. (KX-TG9341/KX-TG9342/

Useful features during a call

Hold

This feature allows you to put an outside call on hold.

Handset

1 Press {HOLD} 2 times during an

outside call.

2 To release hold, press {C}.

L Another handset user can take

the call by pressing {C}.

L The base unit user can take the

call by pressing {SP-PHONE}. (KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344)

Base unit

Available for:

KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344

1 Press {HOLD} during an outside

call.

2 To release hold, press {SP-

PHONE}.

L A handset user can take the call

by pressing {C}.

Note for handset and base unit:

L If a call is kept on hold for more than 9

minutes, an alarm tone starts to sound and the ringer indicator flashes rapidly. After 1 additional minute on hold, the call is disconnected.

L If another phone is connected to the

same line (page 12), you can also take the call by lifting its handset.

L While an outside call is on hold, the IN

USE indicator on the base unit

KX-TG9343/KX-TG9344)

Mute

While mute is turned on, you can hear the other party, but the other party cannot hear you.

Handset

1 Press {Mute} during an outside call.

L{Mute} flashes.

2 To return to the conversation, press

{Mute} again.

Note:

L{Mute} is a soft key visible on the

handset display during a call.

Base unit

Available for:

KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344

1 Press {MUTE} during an outside

call. L The SP-PHONE indicator on the

base unit flashes.

2 To return to the conversation, press

{MUTE} again.

Flash

{FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services.

Note:

L To change the flash time, see page

26.

Making/Answering Calls

For assistance, please visit http://www.panasonic.com/help

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Making/Answering Calls

For call waiting or Call Waiting Caller ID service users

To use call waiting, you must first subscribe to the call waiting service of your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.

If you subscribe to both Caller ID and Call Waiting with Caller ID services,

the 2nd caller’s information is displayed after you hear the call waiting tone on the handset.

L When this feature is turned on,

“BOOST” flashes.

L While this feature is turned on, the

battery operating time is shortened (page 14).

Call share

This feature allows you to join an existing outside call.

Handset

To join the conversation, press {C} when the other handset is on an outside call.

Base unit

1 Press {CALL WAIT} to answer the

2nd call.

2 To switch between calls, press

{CALL WAIT}.

Note:

L Please contact your service

provider/telephone company for details and availability of this service in your area.

Temporary tone dialing (for

Available for:

KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344

To join the conversation, press {SP- PHONE} when the handset is on an outside call.

Note for handset and base unit:

L A maximum of 4 parties (including 1

outside party) can join a conversation using 3 extensions.

rotary/pulse service users)

You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing.

Handset clarity booster

This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary.

For assistance, please visit http://www.panasonic.com/help

Page 21

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Key Character

Shared phonebook

The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook.

Important:

L Only 1 person can access the shared

phonebook at a time.

Adding entries

{Phonebook}

1 2 {Add} 3 Enter the party’s name (16

characters max.). i {Next}

4 Enter the party’s phone number (32

digits max.). i {Next} i {Save} L To add other entries, repeat from

step 2.

5 {OFF}

Note:

L Caller ID subscribers can use ringer

ID feature (page 32).

Character table for entering names

Key Character

{1} &’(),–./1 {2} a b c ABC2 {3} def DEF3 {4} ghi GHI 4 {5} jklJKL5 {6} mn o MNO 6 {7} pqr sPQRS7 {8} tuvTUV8 {9} wx y z WX YZ 9 {0} 0Space

{*} ; {#} #

L To enter another character that is

located on the same dial key, first press {>} to move the cursor to the next space.

Correcting a mistake

Press {<} or {>} to move the cursor to the character or number you want to erase, then press {Clear}. Enter the appropriate character or number.

L Press and hold {Clear} to erase all

characters or numbers.

Finding and calling a phonebook entry

Scrolling through all entries

1 {Phonebook} i {Search} 2 {V}/{^}: Select the desired entry. 3 {C}

Searching by first character (alphabetically)

1 {Phonebook} i {Search} 2 Press the dial key ({0} – {9}, {*},

or {#}) which contains the character you are searching for (page 21). L Press the same dial key

repeatedly to display the first entry corresponding to each character located on that dial key.

L If there is no entry corresponding

to the character you selected, the next entry is displayed.

3 {V}/{^}: Scroll through the

phonebook if necessary.

4 {C}

Shared Phonebook

For assistance, please visit http://www.panasonic.com/help

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Shared Phonebook

Editing entries

Find the desired entry (page 21).

i {Option}

2 {V}/{^}: “Edit” i {Select} 3 Edit the name if necessary (16

characters max.; page 21). i

{Next}

4 Edit the phone number if necessary

(32 digits max.). i {Next} i {Save} i {OFF}

Erasing entries

Find the desired entry (page 21).

1 2 {Erase} i {Ye s} i {OFF}

Chain dial

This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.

1 During an outside call, press

{MENU}. L Instead of pressing {MENU}, you

can also press {Ph.book} if it is shown on the display.

2 {V}/{^}: Select the desired entry. 3 Press {Call} to dial the number.

Note:

L When storing a calling card access

number and your PIN in the phonebook as one phonebook entry, press {PAUSE} to add pauses after the number and PIN as necessary (page 17).

L If you have rotary/pulse service, you

need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone.

For assistance, please visit http://www.panasonic.com/help

Page 23

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Programming

Programmable settings

You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 23) – using the direct commands (page 25)

L Mainly the direct command method is used in these operating instructions.

Programming by scrolling through the display menus

{MENU}

1 2 Press {V} or {^} to select the desired main menu. i {Select} 3 Press {V} or {^} to select the desired item in sub-menu 1. i {Select}

L In some cases, you may need to select from sub-menu 2. i {Select}

4 Press {V} or {^} to select the desired setting. i {Save}

L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}.

Note:

L See page 25 for the default settings.

Main menu Sub-menu 1 Sub-menu 2 Page

Message play ––36

V.M. access ––41

Block calls

Night mode On/Off –29

Ringer setting Ringer volume ––

Set date & time Date and time

Talking CallerID

Customer support

Start/End –29

Ringer tone ––

Alarm –29

Time adjustment

––28

––31

––30

–16

––

For assistance, please visit http://www.panasonic.com/help

Page 24

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Programming

Main menu Sub-menu 1 Sub-menu 2 Page

Initial setting Set answering Ring count

Recording time

Remote code

Voice Mail Store VM

access#

VM tone detect

Message alert –39

LCD contrast ––

Key tone ––

Auto talk –18

Caller ID edit

Set tel line Set dial mode

Set flash time

Set line mode

Set base unit Talking

CallerID

Registration HS registration 30

Deregistration 30

Change language Display 15

Voice prompt

*1 If you program these settings using one of the handsets, you do not need to

program the same item using another handset.

–32

–

For assistance, please visit http://www.panasonic.com/help

Page 25

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Programming

Programming using the direct commands

{MENU} i {#}

2 Enter the desired feature code. 3 Enter the desired setting code. i {Save}

L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}.

Note:

L In the following table, < > indicates the default settings.

Feature Feature

Alarm {7}{2}{0}{1}: Once {2}: Daily

Auto talk Block calls {2}{1}{7} – r 28

Caller ID edit

(Caller ID number auto edit)

Customer support

Date and time {1}{0}{1} – r 16 Deregistration {1}{3}{1} ––30

Display

(Change language)

HS registration

(Handset registration)

Key tone

LCD contrast

(Display contrast)

Message alert {3}{4}{0}{1}: <On> {0}: Off –39 Message play {3}{0}{0} ––36

Night mode

(On/Off)

Night mode

(Start/End)

Recording time {3}{0}{5}{1}: 1min {2}: 2min

Remote code {3}{0}{6} <111> r 37

For assistance, please visit http://www.panasonic.com/help

code

{2}{0}{0}{1}: On {0}: <Off>–18

{2}{1}{4}{1}: <On> {0}: Off r 32

{6}{8}{0} ––30

{1}{1}{0}{1}: <English>

{1}{3}{0} ––30

{1}{6}{5}{1}: <On> {0}: Off –– {1}{4}{5}{1}–{6}: Level 1–6 <3> – –

{2}{3}{8}{1}: On {0}: <Off>–29

{2}{3}{7} <11:00 PM/06:00 AM>– 29

Setting code System

setting

–29

{0}: <Off>

–15

{2}: Español

r 39 {3}: <3min> {0}: Greeting only

Page

Page 26

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Programming

Feature Feature

code

Ring count {2}{1}{1}{2}–{7}: 2–7 rings <4>

Ringer tone

*4, *5

{1}{6}{1}{1}–{3}: Tone <1>–3

(Handset)

Ringer volume

{1}{6}{0}{1}: Low {2}: Medium

(Handset)

Set dial mode {1}{2}{0}{1}: Pulse

Set flash

time

Set line mode

Store VM

{1}{2}{1}{1}: <700ms>

{1}{2}{2}{1}: A {2}: <B> r – {3}{3}{1} – r 40

access#

Talking

{1}{6}{2}{1}: <On> {0}: Off –31

CallerID

(Handset)

Talking CallerID

{*}{1}{6} {2}

(Base unit)

Time adjustment

{2}{2}{6}{1}: <Caller ID

(Caller ID subscribers only)

V.M. access {3}{3}{0} ––41 VM tone detect {3}{3}{2}{1}: <On> {0}: Off r 40

Voice prompt

{1}{1}{2}{1}: <English>

(Change language)

*1 If “System setting” column is checked, you do not need to program the same item

using another handset.

*2 If you subscribe to Caller ID service and want to view the caller’s information after

lifting up the handset to answer a call, turn off this feature.

*3 Turn this feature off if you prefer not to hear key tones while you are dialing or

pressing any keys, including confirmation tones and error tones.

*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone

(tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.

For assistance, please visit http://www.panasonic.com/help

Setting code System

setting

Page

r 38 {0}: Toll saver

––

{4}–{7}: Melody 1–4

––

{3}: <High> {0}: Off

r 15 {2}: <Tone>

r 19 {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms

{1}: <On> {0}: Off r 31

r –

[auto]>

{0}: Manual

r 15 {2}: Español

Page 27

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Programming

*5 If you select one of the melody ringer tones, the ringer tone will continue to play for

several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call.

*6 The flash time depends on your telephone exchange or host PBX. Contact your

PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the waiting call.

*7 Generally, the line mode setting should not be adjusted. If “Line in use” is not

displayed when another phone connected to the same line is in use, you need to change the line mode to “A”.

*8 This feature allows the unit to automatically adjust the date and time setting when

caller information is received. To use this feature, set the date and time first.

For assistance, please visit http://www.panasonic.com/help

Page 28

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Programming

3 {Save}

Special instructions for programmable settings

Block calls (Caller ID subscribers only)

This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls. You can store up to 20 phone numbers in the block call list by using the caller list or by entering the numbers directly. When a call is received, the unit rings for a short time while identifying the caller. If the phone number matches an entry in the block call list, the unit sends out a busy tone to the caller, then disconnects the call.

Important:

L You must store the phone number

with an area code (10 digits) in the block call list.

L When the unit receives a call from a

number that is stored in the block call list:

– while receiving the call, “Caller

blocked” will be displayed and the number will not be displayed.

– when the call is disconnected, the

number is logged in the caller list (page 32) with #.

Storing unwanted callers from the caller list

1 {View CID} 2 {V}/{^}: Select the item to be

blocked. i {Select} L To edit the number, press {Edit}

repeatedly until the phone number is shown in the 10-digit format.

For assistance, please visit http://www.panasonic.com/help

4 {V}/{^}: “Block calls” i

{Select}

5 {Yes} i {OFF}

Storing unwanted callers by entering phone numbers

1 {MENU} i {#}{2}{1}{7} i

{Add}

2 Enter the phone number (32 digits

max.).

L To erase a digit, press {Clear}.

3 {Save} i {OFF}

Viewing/editing/erasing block call numbers

1 {MENU} i {#}{2}{1}{7} 2 {V}/{^}: Select the desired item.

L To exit, press {OFF}.

3 Proceed with the desired operation.

■ Editing a number:

{Edit} i Edit the phone number. i {Save} i {OFF}

■ Erasing a number:

{Erase} i {Yes} i {OFF}

Note:

L When editing, press the desired dial

key to add, {Clear} to erase.

Night mode

Night mode allows you to select a span of time during which the handset will not ring for outside calls. This feature is useful for instances when you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset.

Important:

L Set the date and time beforehand

(page 16).

L We recommend turning the base unit

ringer off (page 18) and call screening

Page 29

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off (page 34) in addition to turning the night mode on.

L If you have set the alarm, the alarm

sounds even if the night mode is turned on.

Setting the start and end time

1 {MENU} i {#}{2}{3}{7} 2 Enter the desired hour and minute

you wish to start this feature.

3 {AM/PM}: Select “AM” or “PM”. i

{V}

4 Enter the desired hour and minute

you wish to end this feature.

5 {AM/PM}: Select “AM” or “PM”. 6 {Save} i {OFF}

Note:

L To correct a digit, press {^}, {V}, {<},

or {>} to move the cursor to the digit, then make the correction.

Turning night mode on/off

– “It’s time for dinner” – “It’s time for lunch” – “It’s time for the game” – “It’s time for your meeting” – “It’s time to pick up the children” – “Happy birthday” The unit makes the selected announcement at the set time (talking

alarm clock).

Important:

L Set the date and time beforehand

(page 16).

1 {MENU} i {#}{7}{2}{0} 2 {V}/{^}: Select the desired alarm

option. i {Select}

Off Turns alarm off. Go to

Once An alarm sounds once at

Daily An alarm sounds daily at

1 {MENU} i {#}{2}{3}{8} 2 {V}/{^}: Select “On” or “Off”. i

{Save} i {OFF}

Note:

L When the night mode is turned on,

“Night mode” is displayed during the selected period.

Alarm

You can set one of 2 different alarm options (once or daily) at a time for each handset. An alarm sounds at the set time for 1 minute. The following alarm sounds are available:

– “Tone & Melody”: You can choose

an alarm sound from 3 tones and 4 melodies.

– “Voice”: You can choose one of the

7 pre-recorded announcements: – “Good morning”

3 Set the desired time. i {OK} 4 {V}/{^}: Select “Tone & Melody”

or “Voice”. i {Select}

5 {V}/{^}: Select the desired item. i

{Save} L If you set a tone or melody, we

recommend selecting a different one for outside calls.

6 {OFF}

Note:

L To stop the alarm, press any dial key

or place the handset on the base unit or charger.

L When the handset is in use, the alarm

will not sound until the handset is in standby mode.

L If the talking alarm clock is set at the

same time for two or more handsets,

Programming

step 6.

the set time. Enter the desired month, date, and year.

the set time.

For assistance, please visit http://www.panasonic.com/help

Page 30

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Programming

the first handset makes the announcement, while the other handsets only sound the tone.

L If the other unit is in use at the set

time, the handsets sound the tone instead of the selected announcement.

L If you select “Once”, the setting

changes to “Off” after the alarm sounds.

L When the ringer volume for outside

calls is set to off (page 26), the alarm sound is heard at a low level.

Customer support

The handset can display the Internet address where you can download the operating instructions or get further information for this product by using your computer.

1 {MENU} i {# }{6}{8}{0} 2 {OFF}

1 Handset:

{MENU} i {#}{1}{3}{0}

2 Base unit:

Press and hold {LOCATOR} for 4 seconds until the registration tone sounds. L If all registered handsets start

ringing, press the same button to stop. Then repeat this step.

L The next step should be

completed within 90 seconds.

3 Handset:

Press {OK}, then wait until a long beep sounds.

4 {OFF}

Note:

L While registering, “Base

registering” is displayed on all

registered handsets.

L When you purchase an additional

handset, refer to the additional handset’s installation manual for registration.

Registering a unit

Operating additional handsets

Additional handsets

Up to 6 handsets can be registered to the base unit.

Important:

L See page 6 for information on the

available model.

Registering a handset to a base unit

The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, register the handset.

For assistance, please visit http://www.panasonic.com/help

Deregistering a handset

A handset can cancel its own registration (or the registration of another handset) that is stored in the base unit. This allows the handset to end its wireless connection with the system.

1 {MENU} i {#}{1}{3}{1} 2 {3}{3}{5} i {OK} 3 Select the handset you want to

cancel by pressing the desired handset number.

Page 31

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Caller ID Service

Using Caller ID service

Important:

L This unit is Caller ID compatible. To

use Caller ID features, you must subscribe to Caller ID service. Contact your service provider/telephone company for details.

Caller ID features

When an outside call is being received, the name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. L If the unit cannot receive caller

information, the following is displayed: – “Out of area”: The caller dialed

from an area which does not provide Caller ID service.

– “Private caller”: The caller

requested not to send caller information.

– “Long distance”: The caller

made a long distance call.

L If the unit is connected to a PBX

system, caller information may not be received properly. Contact your PBX supplier.

Missed calls

If a call is not answered, the unit treats the call as a missed call. The display shows “Missed call”. This lets you know if you should view the caller list to see who called while you were away.

Phonebook name display

When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.

For assistance, please visit http://www.panasonic.com/help

Talking Caller ID

This feature lets you know who is calling without looking at the display. To use this feature, you must:

– subscribe to Caller ID service of your

service provider/telephone company.

– turn this feature on (page 26).

When caller information is received, the handsets and base unit announce the caller’s name or phone number received from your service provider/telephone company following every ring. The unit announces in English only. L Name pronunciation may vary. This

feature may not pronounce all names correctly.

L Caller ID service has a limit of how

many characters can be displayed. If the caller’s name is too long, the handset may not be able to display or announce the entire name.

L The announcement is heard at the

same level as the ringer volume (page 18, 26).

L If you turn on the answering system

and set the number of rings “2” (page

38), the unit does not announce the caller information. If “Toll saver” is selected and there is a new message, the unit does not announce the caller information.

L When you receive a call while on the

phone, the 2nd caller’s name is not announced even if you subscribe to both Caller ID and Call Waiting with Caller ID services.

Phonebook name announcement

When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is announced.

Page 32

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Caller ID Service

Ringer ID

This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook. You can assign a different ringer to each phonebook entry. When a call is received from a caller stored in the phonebook, the assigned ringer rings after the caller information is displayed. If you select “No Ringer ID” (default), the handset uses the ringer tone you selected on page 26 when a call is received from that caller.

1 Find the desired item (page 21). i

{Option}

2 {V}/{^}: “Ringer ID” i {Select} 3 {V}/{^}: Select the desired setting. 4 {Save} i {OFF}

Note:

L When you assign the ringer ID to an

entry in the shared phonebook using one handset, it is applied for all handsets.

Caller list

Important:

L Only 1 person can access the caller

list at a time.

Note:

L If the item has already been viewed or

answered, “Q” is displayed, even if it was viewed or answered using another handset.

Editing a caller’s phone number before calling back

You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.

1 {View CID} 2 {V}/{^}: Select the desired entry.

i {Select}

3 Press {Edit} repeatedly until the

phone number is shown in the desired format.

1 Local phone number

Example:

321-5555

2 Area code – Local phone number

Example:

555-321-5555

3 1 – Area code – Local phone

number

Example:

1-555-321-5555

4 {C}

Viewing the caller list and calling back

{View CID}

1 2 Press {V} to search from the most

recent call, or {^} to search from the oldest call.

3 To call back, press {C}.

To exit, press {OFF}.

For assistance, please visit http://www.panasonic.com/help

Caller ID number auto edit feature

Once you call back an edited number, the unit remembers the Area Code and Format of the Edited Number. Next time when someone calls from the same Area Code, caller information is customized by the unit as follows:

– When the call is being received, the

Caller ID number is displayed in the same Format as the Edited Number.

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– After the call is ended, the phone

number of the caller, when reviewed from the Caller list, is displayed in the same Format as the Edited Number.

For example, you can use this feature to set the unit to ignore the area code of callers in your area code, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an item in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be turned on or off (page 25).

Note:

L Phone numbers from the 4 most

recently edited area codes are automatically edited.

L If you move to another area, you can

turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.

2 {V}/{^}: Select the desired entry.

i {Select} L To edit the number, press {Edit}

repeatedly until the phone number is shown in the desired format.

3 {Save} 4 {V}/{^}: “Phonebook” i

{Select} L If there is name information for the

caller, go to step 6.

5 Enter the name (16 characters max.;

page 21). i {Next} i {Save}

6 {OFF}

Caller ID Service

Erasing selected caller information

{View CID}

2 {V}/{^}: Select the desired entry. 3 {Erase} i {Ye s} i {OFF}

Erasing all caller information

{View CID}

1 2 {All erase} i {Yes}

Storing caller information into the phonebook

{View CID}

For assistance, please visit http://www.panasonic.com/help

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Answering System

Answering system

The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages. Select “Greeting only” as the recording time setting (page 39).

Important:

L Only 1 person can access the

answering system (listen to messages, record a greeting message, etc.) at a time.

L When callers leave messages, the

unit records the day and time of each message. Make sure the date and time have been correctly set (page

16).

Memory capacity

The total recording capacity (including your greeting message) is about 18 minutes. A maximum of 64 messages can be recorded.

Note:

L If message memory becomes full, the

ANSWER ON indicator on the base unit flashes rapidly.

L When the message memory becomes

full: – If you use the pre-recorded greeting

message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later.

– If you recorded your own greeting

message, the same message is still announced to callers even though their messages are not recorded.

Turning the answering system on/off

Press {ANSWER ON} to turn on/off the answering system.

L When the answering system is turned

on, the ANSWER ON indicator lights up.

Call screening

While a caller is leaving a message, you can listen to the call through the base unit’s speaker. To adjust the speaker volume, press {^} or {V} repeatedly. You can answer the call by pressing

{C} on the handset. L The base unit user ca n answer the call

by pressing {SP-PHONE}. (KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344)

Turning off the call screening feature

When the base unit is not in use, press {GREETING CHECK}, then press and hold {V} until the base unit beeps. OR While screening a call, press and hold {V} until the sound goes off.

Note:

L If you adjust the speaker volume while

listening to messages or talking on the intercom, the speaker volume for call screening is turned on again.

For assistance, please visit http://www.panasonic.com/help

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Press {GREETING CHECK}, and then

Greeting message

When the unit answers a call, callers are greeted by a greeting message. You can record your own greeting message or use a pre-recorded greeting message.

press {ERASE} while your greeting message is playing.

Listening to messages using the base unit

Recording your greeting message

You can record your own greeting message (2 minutes max.).

1 {GREETING REC} 2 Within 10 seconds, press

{GREETING REC} again.

3 After the base unit beeps, speak

clearly about 20 cm (8 inches) away from the MIC.

4 Press {■} (STOP) to stop recording.

Using a pre-recorded greeting message

If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and asks them to leave messages. If the message recording time (page 39) is set to “Greeting only”, caller messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again.

Playing back the greeting message

Press {GREETING CHECK}.

Erasing your greeting message

If you erase your own greeting message, the unit plays a pre-recorded greeting message for callers.

When new messages have been recorded, the message indicator on the base unit flashes. Press {6}. L If new messages have been recorded,

the base unit plays back new messages.

L If there are no new messages, the

base unit plays back all messages.

Operating the answering system

Key Operation

{^} or {V} Adjust the speaker

{7} Repeat message

{8} Skip message

{■}

(STOP)

{ERASE} Erase currently playing

*1 If pressed within the first 5 seconds of

a message, the previous message is played.

Answering System

volume

(during playback)

Pause message – To resume playback,

press {6}.

– To stop playback

completely, press {■} (STOP) again.

message

For assistance, please visit http://www.panasonic.com/help

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Answering System

Erasing all messages

Press {ERASE} 2 times while the unit is not being used.

Listening to messages using the handset

When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset

flashes slowly if the message alert feature is turned on (page 39).

1 {MENU} 2 {V}/{^}: “Message play” i

{Select} L If new messages have been

recorded, the handset plays back new messages.

L If there are no new messages, the

handset plays back all messages.

3 When finished, press {OFF}.

Note:

L To switch to the receiver, press {C}.

Operating the answering system

You can also operate the answering system by pressing dial keys on the handset.

Key Operation

{^} or {V} Adjust the

{1} or {<} Repeat message

{2} or {>} Skip message

receiver/speaker volume

(during playback)

Key Operation

{4} Play new messages

{5} Play all messages

{8} Turn answering

{9} Stop playback

{0} Turn answering

{*}{4} or {Erase}

{*}{5} Erase all messages

*1 If pressed within the first 5

seconds of a message, the previous message is played.

*2 To resume operation, press a

command key within 15 seconds, or the voice guidance will start.

system on

system off

Erase currently playing message

Voice guidance

If you do not press any dial keys after the last message is played back, the handset’s voice guidance starts. Operate the answering system by following the guidance as necessary.

Calling back (Caller ID subscribers only)

If caller information was received for the call, you can call the caller back while listening to a message.

1 Press {Select} during playback.

L To edit the number before calling

back, press {Edit} repeatedly until the phone number is shown in the desired format (page 32).

2 {Call}

For assistance, please visit http://www.panasonic.com/help

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2 Enter the desired 3-digit remote

Voice memo

Available for:

KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344

Recording a voice memo

You can use the base unit to leave a voice memo (voice message) for yourself or someone else (max. 3 minutes). Voice memos can be played back later with the same operation used to play back answering system messages.

1 {MEMO} 2 After the unit beeps, speak clearly

about 20 cm (8 inches) away from the MIC.

3 To stop recording, press {■}

(STOP).

access code. i {Save} i

{OFF}

Using the answering system remotely

Dial your phone number from a

touch-tone phone.

2 After the greeting message starts,

enter your remote access code. L The unit plays back new

messages.

L The voice guidance

announcements are different depending on the voice guidance language setting (page 15).

3 Follow the voice guidance prompts

as necessary or control the unit using remote commands (page 38).

4 When finished, hang up.

Voice guidance

Answering System

Remote operation

Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations.

Remote access code

A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111”.

1 {MENU} i {# }{3}{0}{6}

For assistance, please visit http://www.panasonic.com/help

When the English voice guidance is selected

During remote operation, the unit’s voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Operations are presented by voice guidance in the following order: – Play back all messages – Play back new messages – Record a message – Erase all messages

Note:

L If you do not press any dial keys within

10 seconds after a voice guidance prompt, the unit disconnects your call.

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Answering System

When the Spanish voice guidance is selected

To start the voice guidance, press {9}. The voice guidance announces the available remote commands (page 38). See the Spanish quick guide for details.

Note:

L If you do not press any dial keys within

15 seconds after a voice guidance prompt, the unit disconnects your call.

Remote commands

You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.

Key Operation

{1} Repeat message

{2} Skip message (during

{4} Play new messages

{5} Play all messages

{9} Stop playback

{0} Turn answering

{*}{4} Erase currently

{*}{5} Erase all messages

*1 If pressed within the first 5 seconds of

a message, the previous message is played.

*2 For English voice guidance only:

To resume operation, enter a remote command within 15 seconds, or the voice guidance starts.

*3 For Spanish voice guidance only

(during playback)

playback)

Start voice guidance

system off

playing message

For assistance, please visit http://www.panasonic.com/help

Turning on the answering system remotely

If the answering system is off, you can turn it on remotely.

1 Dial your phone number. 2 Let the phone ring 15 times.

L The greeting message is played

back.

L You can either hang up, or from a

touch-tone phone you can enter your remote access code and begin remote operation (page 37).

Skipping the greeting message to leave a message

You can leave a message just as any outside caller can. Call your phone number from a touch-tone phone. When the answering system picks up, press {*} to skip the greeting message and record your message after the beep.

Answering system settings

Number of rings before the unit answers calls

You can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”. The default setting is “4”. “Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 4th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 37), you will know that there are no new messages when

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TG93XX_OI.book Page 39 Thursday, December 27, 2007 3:38 PM

the phone rings for the 3rd time. You can then hang up without being charged for the call.

1 {MENU} i {# }{2}{1}{1} 2 {V}/{^}: Select the desired setting.

i {Save} i {OFF}

For voice mail service subscribers

If you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following:

L To use the voice mail service provided

by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 34).

L To use this unit’s answering system

rather than the voice mail service provided by your service provider/ telephone company, please contact your service provider/telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count”

setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting.

– Change the number of rings of the

voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company.

Caller’s recording time

You can change the maximum message recording time allotted to each caller. You can also select “Greeting only” which sets the unit to greet callers but not record messages. The default setting is “3min”.

1 {MENU} i {#}{3}{0}{5} 2 {V}/{^}: Select the desired setting.

i {Save} i {OFF}

Note:

L If you want to select “Greeting

only”, follow the steps above and

press {0} in step 2. You may create your own greeting-

only message by following the steps on page 35. The unit plays the pre-recorded greeting-only message asking callers to call again if your own greeting-only message is not recorded.

Message alert

You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. The default setting is “On”.

Important:

L The message indicator will also flash

slowly if there are new-recorded voice mail messages (page 41).

1 {MENU} i {#}{3}{4}{0} 2 {V}/{^}: Select the desired setting.

i {Save} i {OFF}

Note:

L While message alert is on, battery

operating time is shortened (page 14).

Answering System

For assistance, please visit http://www.panasonic.com/help

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Voice Mail Service

Example:

Voice mail service

Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service.

Important:

L To use the voice mail service provided

by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 34). For details, see page 39.

Storing the voice mail (VM) access number

In order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 41).

1 {MENU} i {# }{3}{3}{1} 2 Enter your access number (32 digits

max.). i {Save} i {OFF}

Note:

L When storing your voice mail access

number and your mailbox password, press {PAUSE} to add pauses (page

17) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time.

1-222-333-4444

VM access number

To erase the voice mail access number

1 {MENU} i {#}{3}{3}{1} 2 Press and hold {Clear} until all

digits are erased. i {Save} i {OFF}

Voice mail (VM) tone detection

Your service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C}, you have new voice mail messages. Minutes after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded. Turn this feature off when:

– You do not subscribe to voice mail

service.

– Your service provider/telephone

company does not send voice mail tones.

– Your phone is connected to a PBX.

If you are not sure which setting is required, contact your service provider/telephone company.

Turning VM tone detection on/off The default setting is “On”.

1 {MENU} i {#}{3}{3}{2} 2 {V}/{^}: Select the desired setting.

i {Save} i {OFF}

PPPP 8888

Pauses Password

For assistance, please visit http://www.panasonic.com/help

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Listening to voice mail messages

The unit lets you know that you have new voice mail messages in the following ways: – “New Voice Mail” is displayed on

the handset.

– The message indicator on the handset

flashes slowly if message alert feature is turned on (“Message alert”; page

39).

1 Press {C}, then press {VM} within

15 seconds. OR

{MENU} i {#}{3}{3}{0} L The speakerphone turns on.

2 Follow the pre-recorded

instructions.

3 When finished, press {OFF}.

Note:

L If {VM} is not displayed, the voice mail

access number has not been stored. Store the number (page 40).

L If the handset still indicates there are

new messages even after you have listened to all new messages, turn it off by pressing and holding {OFF} until the handset beeps.

L If your voice mail service uses voice

mail tones and a message is over 3 minutes long, the handset may not indicate new messages.

L If your voice mail service uses voice

mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to voice mail messages, you have to dial your access number manually.

Voice Mail Service

For assistance, please visit http://www.panasonic.com/help

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Intercom/Locator

2 To page a specific handset, enter the

Intercom

Intercom calls can be made: – between handsets. – between the handset and base unit.

Note:

L If you receive an outside call while

talking on the intercom, you hear 2 tones.

– To answer the call with the handset,

press {OFF}, then press {C}.

– To answer the call with the base

unit, press {SP-PHONE} 2 times. (KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344)

L When paging unit(s) for an intercom

call, the paged unit(s) beeps for 1 minute.

Making an intercom call

Handset

{INTERCOM}

2 {V}/{^}: Select the desired unit. i

{Select} L To stop paging, press {OFF}.

handset number. To page all handsets, press {0} or wait for a few seconds.

L To stop paging, press

{INTERCOM}.

3 When you finish talking, press

{INTERCOM}.

Answering an intercom call

Handset

Press {C} to answer the page.

2 When you finish talking, press

{OFF}.

Base unit

1 Press {INTERCOM} to answer the

page.

2 When you finish talking, press

{INTERCOM}.

Note for handset and base unit:

L When the ringer volume for outside

calls is set to off (page 18, 26), the handset and/or base unit rings at a low level for intercom calls.

3 When you finish talking, press

{OFF}.

Base unit

■ KX-TG9331/KX-TG9332/ KX-TG9333/KX-TG9334

1 {INTERCOM}

L All registered handsets beep. L To stop paging, press

{INTERCOM}.

2 When you finish talking, press

{INTERCOM}.

■ KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344

1 {INTERCOM}

For assistance, please visit http://www.panasonic.com/help

Transferring calls, conference calls

Outside calls can be transferred between 2 handsets, or between the handset and base unit. The handset and base unit, or 2 handsets can have a conference call with an outside party.

Handset

1 During an outside call, press

{INTERCOM} to put the call on hold.

2 {V}/{^}: Select the desired unit. i

{Transfer}

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3 Wait for the paged party to answer.

L If the paged party does not

answer, press {C} to return to the outside call.

4 To complete the transfer:

Press {OFF}. L The outside call is being routed to

the destination unit.

To establish a conference call:

Press {Conf}. L To leave the conference, press

{OFF}. The other parties can

continue the conversation.

L To put the outside call on hold,

press {HOLD}. To resume the conference, press {Conf}.

Base unit

■ KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344

1 During an outside call, press

{INTERCOM} to put the call on hold.

2 To page a specific handset, enter the

handset number. To page all handsets, press {0} or wait for a few seconds.

3 Wait for the paged party to answer.

L If the paged party does not

answer, press {INTERCOM} to return to the outside call.

4 To complete the transfer:

Press {SP-PHONE}. L The outside call is being routed to

the handset.

To establish a conference call:

Press {CONF}. L To leave the conference, press

{SP-PHONE}. The other 2 parties

can continue the conversation.

L To put the outside call on hold,

press {HOLD}. To resume the conference, press {CONF}.

Answering a transferred call

Handset

Press {C} to answer the page.

Base unit

■ KX-TG9341/KX-TG9342/ KX-TG9343/KX-TG9344

Press {SP-PHONE} to answer the page.

Note for handset and base unit:

L After the paging party disconnects,

you can talk to the outside caller.

Handset locator

You can locate a misplaced handset by paging it.

1 Base unit:

{LOCATOR} L All registered handsets beep for 1

minute.

2 To stop paging:

Base unit: Press {LOCATOR}. Handset:

Press {INTERCOM}, then press {OFF}.

Note:

L When the ringer volume for outside

calls is set to off (page 26), the handset rings at a low level for paging.

Intercom/Locator

For assistance, please visit http://www.panasonic.com/help

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Useful Information

3 Insert the hooks on the wall

Wall mounting

Important:

L The wall mounting adaptor is not

supplied with KX-TG9341/ KX-TG9342/KX-TG9343/ KX-TG9344, but it is available as an option.

mounting adaptor into the holes 1 and 2 on the base unit.

Base unit

Lead the telephone line cord through

the hole in the wall mounting adaptor in the direction of the arrow.

2 Tuck the telephone line cord inside

the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B).

Hook

4 Adjust the adaptor to hold the base

unit, then push it in the direction of the arrow until it clicks into place.

For assistance, please visit http://www.panasonic.com/help

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5 Connect the telephone line cord.

Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use the round cut out at the bottom of the adaptor if you are using the 4 inch phone plate), then slide the unit down to secure it. Connect the AC adaptor to power outlet (page 12).

L There are 2 common types of wall

phone plates. The distance between 1 and 2 may vary depending on the size of the wall phone plate installed.

(120 V AC, 60 Hz)

83 mm

/4 inches) or 102 mm (4 inches)

To remove the wall mounting adaptor

While pushing down the release levers (A), remove the adaptor (B).

Charger

Available for:

KX-TG9332/KX-TG9333/ KX-TG9334/KX-TG9342/ KX-TG9343/KX-TG9344

Drive the screws (not included) into

the wall.

Useful Information

25.4 mm (1 inch)

83 mm (

31/4 inches

102 mm

)

(4 inches)

Screws

(120 V AC, 60 Hz)

2 Mount the charger (A), then slide it

down (B) and to the right (C) until it

For assistance, please visit http://www.panasonic.com/help

is secure.

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Useful Information

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

Display message Cause/solution

Busy

System is busy. Please try again later.

Check tel line L The supplied telephone line cord has not been

Don’t use this battery. L A wrong type of batteries such as Alkaline or

Error!! L The handset’s registration has failed. Move

Insert battery L The handset was placed on the base unit or

Invalid L There is no handset registered to the base

No link to base. Reconnect AC adaptor.

Phonebook full L The phonebook memory is full. Erase

Store VM access# L You have not stored the voice mail access

L The called handset or base unit is in use. L Other units are in use and the system is busy.

Try again later.

L The handset you are using is too far from the

base unit. Move closer and try again.

L The handset’s registration may have been

canceled. Re-register the handset (page 30).

connected yet or not connected properly. Check the connections (page 12).

Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 6, 13.

the handset and base unit away from all electrical appliances and try again.

charger without batteries. Insert the batteries properly (page 13).

unit matching the handset number you entered.

L The handset is not registered to the base unit.

L The handset has lost communication with the

base unit. Move closer to the base unit and try again.

L Unplug the base unit’s AC adaptor to reset the

unit. Reconnect the adaptor and try again.

L The handset’s registration may have been

canceled. Re-register the handset (page 30).

unnecessary entries (page 22).

number. Store the number (page 40).

For assistance, please visit http://www.panasonic.com/help

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem Cause/solution

The unit does not work. L Make sure the batteries are installed correctly

I cannot hear a dial tone. L The base unit’s AC adaptor or telephone line

The indicator on the handset flashes slowly.

(page 13).

L Fully charge the batteries (page 14). L Check the connections (page 12). L Unplug the base unit’s AC adaptor to reset the

unit. Reconnect the adaptor and try again.

L The handset has not been registered to the

base unit. Register the handset (page 30).

cord is not connected. Check the connections.

L If you are using a splitter to connect the unit,

remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.

L Disconnect the base unit from the telephone

line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

L New messages have been recorded. Listen to

the new messages (page 36).

L New voice mail messages have been

recorded. Listen to the new voice mail messages (page 41).

Programmable settings

Problem Cause/solution

I have changed the display language to a language I cannot read.

For assistance, please visit http://www.panasonic.com/help

L Change the display language (page 15).

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Useful Information

Problem Cause/solution

While programming, the handset starts to ring.

I cannot register a handset to a base unit.

Battery recharge

Problem Cause/solution

The handset beeps and/or 7 flashes.

I fully charged the batteries, but 7 still flashes or 8 is displayed.

I fully charged the batteries, but the operating time seems to be shorter.

Making/answering calls, intercom

L A call is being received. Answer the call and

start again after hanging up.

L The maximum number of handsets (6) is

already registered to the base unit. Cancel unused handset registrations from the base unit (page 30).

L Place the handset and the base unit away

from other electrical appliances.

L Battery charge is low. Fully charge the

batteries (page 14).

L Clean the charge contacts and charge again

(page 14).

L It is time to replace the batteries (page 13). L Clean the battery ends (S, T) and the

charge contacts with a dry cloth, and charge again.

Problem Cause/solution

Noise is heard, sound cuts in and out.

The handset and/or base unit does not ring.

I cannot make a call. L The dialing mode may be set incorrectly.

I cannot make long distance calls.

For assistance, please visit http://www.panasonic.com/help

L You are using the handset or base unit in an

area with high electrical interference. Place the base unit and use the handset away from sources of interference.

L Move closer to the base unit. L If you use a DSL/ADSL service, we

recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

L The ringer volume is turned off. Adjust the

ringer volume (page 18, 26).

L Night mode is turned on. Turn it off (page 29).

Change the setting (page 15).

L The handset is too far from the base unit.

Move closer and try again.

L Make sure that you have long distance

service.

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Caller ID/Talking Caller ID

Problem Cause/solution

Caller information is not displayed.

Caller information is displayed or announced late.

Caller information is not announced.

The caller list/incoming phone numbers are not edited automatically.

L You need to subscribe to Caller ID service.

Contact your service provider/telephone company for details.

L If your unit is connected to any additional

telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

L If you use a DSL/ADSL service, we

recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

L The name display service may not be

available in some areas. Contact your service provider/telephone company for details.

L Other telephone equipment may be interfering

with this unit. Disconnect the other equipment and try again.

L Depending on your service

provider/telephone company, the unit may display or announce the caller’s information at 2nd ring or later.

L Move closer to the base unit. L The handset or base unit’s ringer volume is

turned off. Adjust it (page 18, 26).

L The Talking Caller ID feature is turned off.

Turn it on (page 26).

L The number of rings for the answering system

is set to “2” or “Toll saver”. Select a different setting (page 38).

L If the base unit and another handset are

having an intercom call, your handset does not announce caller information.

L The Caller ID number auto edit feature is

turned off. Turn it on and try again (page 25).

L You need to call back the edited number to

activate Caller ID number auto edit.

Useful Information

For assistance, please visit http://www.panasonic.com/help

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Useful Information

Problem Cause/solution

I cannot dial the phone number edited in the caller list.

Time on the unit is shifted. L Incorrect time information from incoming

The 2nd caller’s information is not displayed during an outside call.

Answering system

Problem Cause/solution

The unit does not record new messages.

I cannot operate the answering system.

L The phone number you dialed might have

been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page

32).

Caller ID changes the time. Set the time adjustment to off (page 26).

L In order to use Caller ID, call waiting, or Call

Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).

L The answering system is turned off. Turn it on

(page 34).

L The message memory is full. Erase

unnecessary messages (page 35).

L The recording time is set to “Greeting

only”. Change the setting (page 39).

L If you subscribe to the voice mail service,

messages are recorded by your service provider/telephone company not your telephone. Change the unit’s number of rings setting or contact your service provider/telephone company (page 39).

L Someone is using the unit. Wait for the other

user to finish.

L A caller is leaving a message. Wait for the

caller to finish.

L The handset is too far from the base unit.

Move closer.

For assistance, please visit http://www.panasonic.com/help

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Useful Information

Problem Cause/solution

I cannot operate the answering system remotely.

While recording a greeting message or listening to messages, the unit rings and recording stops.

Liquid damage

Problem Cause/solution

Liquid or other form of moisture has entered the handset/base unit.

Caution:

L To avoid permanent damage, do not use a microwave oven to speed up the drying

process.

L You are entering the wrong remote access

code. If you forgot the remote access code, store a new remote access code (page 37).

L Press each key firmly. L The answering system is turned off. Turn it on

(page 38).

L You are using a rotary/pulse telephone. Try

again using a touch-tone phone.

L A call is being received. Answer the call and

try again later.

L Disconnect the AC adaptor and telephone line

cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use.

For assistance, please visit http://www.panasonic.com/help

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Useful Information

FCC and other information

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company.

L Registration No.............(found on

the bottom of the unit)

L Ringer Equivalence No. (REN).......

0.1B

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a

REN of 0.3).

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone

line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions

For assistance, please visit http://www.panasonic.com/help

Page 53

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Useful Information

about what will disable alarm equipment, consult your telephone company or a qualified installer.

This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.

When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.

WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

1) Remain on the line and briefly explain to the dispatcher the reason for the call.

2) Perform such activities in the offpeak hours, such as early morning or late evenings.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving

antenna.

– Increase the separation between the

equipment and receiver.

– Connect the equipment into an outlet

on a circuit different from that to which the receiver is connected.

– Consult the dealer or an experienced

radio/TV technician for help.

Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If

For assistance, please visit http://www.panasonic.com/help

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Useful Information

interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.

FCC RF Exposure Warning:

L This product complies with FCC

radiation exposure limits set forth for an uncontrolled environment.

L To comply with FCC RF exposure

requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body (excluding extremities of hands, wrist and feet).

L This product may not be collocated

or operated in conjunction with any other antenna or transmitter.

L The handset may be carried and

operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided.

Notice

L FCC ID can be found inside the

battery compartment or on the bottom of the units.

Notice

ENERGY STAR

As an

ENERGY STAR

Panasonic has determined that this

product meets the guidelines for energy efficiency.

Participant,

ENERGY STAR

ENERGY STAR is a U.S. registered

mark.

For assistance, please visit http://www.panasonic.com/help

Page 55

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/4 inches × 5 29/32 inches × 5 11/32

Specifications

■ Standard:

DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0)

■ Number of channels:

60 Duplex Channels

■ Frequency range:

1.92 GHz to 1.93 GHz

■ Duplex procedure:

TDMA (Time Division Multiple Access)

■ Channel spacing:

1,728 kHz

■ Bit rate:

1,152 kbit/s

■ Modulation:

GFSK (Gaussian Frequency Shift Keying)

■ RF transmission power:

115 m W ( m a x.)

■ Voice coding:

ADPCM 32 kbit/s

■ Power source:

120 V AC, 60 Hz

■ Power consumption:

inches) Handset: Approx. 156 mm × 49 mm × 32 mm

/8 inches × 1 15/16 inches × 1 1/4

inches)

Charger

88 mm (2 inches × 2 inches)

■ Mass (weight): Base unit Base unit Handset: Approx. 130 g (0.29 lb.) Charger

*1 KX-TG9331/KX-TG9332/

KX-TG9333/KX-TG9334

*2 KX-TG9341/KX-TG9342/

KX-TG9343/KX-TG9344

*3 KX-TG9332/KX-TG9333/

KX-TG9334/KX-TG9342/ KX-TG9343/KX-TG9344

Note:

L Design and specifications are subject

to change without notice.

L The illustrations in these instructions

may vary slightly from the actual product.

Base unit:

Standby: Approx. 0.9 W Maximum: Approx. 3.4 W

Charger

Standby: Approx. 0.3 W Maximum: Approx. 2.9 W

■ Operating conditions:

5 °C – 40 °C (41 °F – 104 °F), 20 % – 80 % relative air humidity (dry)

■ Dimensions: Base unit

140 mm × 119 m m (2 inches)

Base unit

: Approx. 63 mm ×

/32 inches × 5 1/2 inches × 4 11/16

: Approx. 70 mm ×

150 mm × 136 mm

Useful Information

: Approx. 51 mm × 75 mm ×

/16 inches × 3 15/32

: Approx. 220 g (0.49 lb.)

: Approx. 290 g (0.64 lb.)

: Approx. 60 g (0.13 lb.)

For assistance, please visit http://www.panasonic.com/help

Page 56

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Useful Information

Customer services

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/help

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at: 1-800-211-PANA (1-800-211-7262), Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910

For assistance, please visit http://www.panasonic.com/help

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Warranty

Useful Information

PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094

PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985

Panasonic Telephone Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor

One (1) Year One (1) Year

During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.

✄

Ship-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to:

PSTC (Panasonic) Exchange Center, 4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503

When shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.

For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.

For assistance, please visit http://www.panasonic.com/help

panacare@us.panasonic.com

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Useful Information

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, setup adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost

time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED

WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

For assistance, please visit http://www.panasonic.com/help

Page 59

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Locator: 43

Index

A Additional handset: 30

Alarm: 29 Answering calls: 18 Answering system

Call screening: 34 Erasing messages: 35, 36, 38 Greeting only: 39 Listening to messages: 35, 36, 37 Number of rings: 38 Recording time: 39 Remote access code: 37 Remote operation: 37 Ring count: 38 Toll saver: 38 Turning on/off: 34, 36, 38

Auto talk: 18

B Battery: 13, 14

Belt clip: 16 Block calls: 28 Booster (Clarity booster): 20

C Caller ID number auto edit: 32

Caller ID service: 31 Caller list: 32 Caller list edit: 32 Call share: 20 Call waiting: 20 Call Waiting Caller ID: 20 Chain dial: 22 CID (Caller ID): 32 Conference calls: 42 Customer support: 30

D Date and time: 16

Dialing mode: 15 Direct commands: 25 Display

Contrast: 25 Language: 15

E Error messages: 46

F Flash: 19, 26

G Greeting message: 35

H Handset

Deregistration: 30

Registration: 30 Headset, optional: 16 Hold: 19

I Intercom: 42

K Key tone: 25

L Line mode: 26

M Making calls: 17

MEMO: 37 Missed calls: 31 Mute: 19

N Night mode: 28

P Pause: 17

Phonebook: 21 Power failure: 12

R Redialing: 17

Ringer tone: 26 Rotary/pulse service: 20

S SP-PHONE (Speakerphone): 17

T Talking alarm clock: 29

Talking battery alert: 14 Talking caller ID: 31 Time adjustment: 26 Transferring calls: 42 Troubleshooting: 47 TTY: 6, 56

V VM (Voice mail): 40

Voice guidance language: 15 Voice mail: 39, 40 Volum e

Receiver: 11, 17

Ringer (Base unit): 18

Ringer (Handset): 18, 26

Speaker: 11, 17

W Wall mounting: 44

Index

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If you need assistance with setup or operation

1 Visit our website: http://www.panasonic.com/help 2 Contact us via the web at: http://www.panasonic.com/contactinfo 3 Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855.

When you ship the product

Carefully pack your unit, preferably in the original carton.

Attach a letter, detailing the symptom.

Send the unit to PSTC (Panasonic) Exchange Center, prepaid and

adequately insured.

Do not send your unit to Panasonic Consumer Electronics Company listed

below or to executive or regional sales offices. These locations do not repair consumer products.

For your future reference

We recommend keeping a record of the following information to assist with any repair under warranty.

Serial No. Date of purchase

(found on the bottom of the base unit)

Name and address of dealer

Attach your purchase receipt here.

Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985

This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

PNQX1005XA CM1207PY2018

Panasonic KX-TG9331, KX-TG9332, KX-TG9333, KX-TG9334, KX-TG9341 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Introduction

Product information

Accessory information

For your safety

Important safety instructions

For best performance

Preparation

Controls

Display

Connections

Battery installation and replacement

Battery charge

Symbols used in these operating instructions

Setting up the unit before use

Belt clip

Headset (optional)

Making calls

Making/Answering Calls

Answering calls

Useful features during a call

Shared phonebook

Shared Phonebook

Programming

Programmable settings

Special instructions for programmable settings

Registering a unit

Caller ID Service

Using Caller ID service

Caller list

Answering System

Answering system

Turning the answering system on/off

Greeting message

Listening to messages using the base unit

Listening to messages using the handset

Voice memo

Remote operation

Answering system settings

Voice Mail Service

Voice mail service

Intercom/Locator

Intercom

Transferring calls, conference calls

Handset locator

Useful Information

Wall mounting

Error messages

Troubleshooting

FCC and other information

Specifications

Customer services

Warranty

Index

Index