Panasonic KX-TG8231, KX-TG8232 User Manual

Operating Instructions
Expandable Digital Cordless
Answering System
Model No. KX-TG8231
with 2 Handsets
Model No. KX-TG8232
Model shown is KX-TG8231.
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider/ telephone company.
Please read these Operating Instructions before using the unit and save them for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.

Table of Contents

Introduction
Product information . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . 3
Important safety instructions . . . . . . . 5
For best performance . . . . . . . . . . . . 7
Preparation
Controls. . . . . . . . . . . . . . . . . . . . . . . 9
Displays. . . . . . . . . . . . . . . . . . . . . . 10
Connections . . . . . . . . . . . . . . . . . . 11
Battery installation and replacement 12
Battery charge. . . . . . . . . . . . . . . . . 13
Screen saver mode . . . . . . . . . . . . . 14
Symbols used in these operating
instructions . . . . . . . . . . . . . . . . . . . 14
Setting up the unit before use . . . . . 14
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . 17
Phonebook
Handset phonebook . . . . . . . . . . . . 19
Copying handset phonebook entries 22
Caller ID Service
Using Caller ID service . . . . . . . . . . 23
Caller list . . . . . . . . . . . . . . . . . . . . . 24
Programming
Programmable settings . . . . . . . . . . 26
Answering System
Answering system . . . . . . . . . . . . . . 30
Turning the answering system on/off 30
Greeting message . . . . . . . . . . . . . . 30
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . 31
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . 32
Remote operation . . . . . . . . . . . . . . 33
Answering system settings . . . . . . . 34
Voice Mail Service
Using Voice Mail service . . . . . . . . . 36
Multi-unit Operation
Operating additional handsets . . . . 37
Intercom . . . . . . . . . . . . . . . . . . . . . 37
Transferring calls between handsets,
conference calls . . . . . . . . . . . . . . . 37
Registering a handset to a base unit 38
Useful Information
Belt clip . . . . . . . . . . . . . . . . . . . . . . 40
Headset (optional). . . . . . . . . . . . . . 40
Error messages. . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . . 42
FCC and other information . . . . . . . 48
Specifications . . . . . . . . . . . . . . . . . 51
Customer services . . . . . . . . . . . . . 52
Warranty . . . . . . . . . . . . . . . . . . . . . 53
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . 55
2 For assistance, please visit http://www.panasonic.com/help

Product information

Thank you for purchasing a Panasonic cordless telephone.
These operating instructions can be used for the following models:

Introduction

KX-TG8231
KX-TG8232

Accessory information

Supplied accessories
Quantity
No. Accessory item Order number
1 AC adaptor for base unit PQLV207V 1 1
2 Telephone line cord PQJA10075Z 1 1
3 Rechargeable batteries
AAA (R03) size
4 Handset cover
5 Belt clip PQKE10481Z1 1 2
6 Charger PQLV30056Y 1
7
AC adaptor for charger
*1 The handset cover comes attached to the handset.
123 4 5
*1
HHR-4DPA (Part No. HHR-55AAABU)
PQYNTG8200ER 1 2
PQLV209V 1
KX-TG 8231B
24
KX-TG 8232B
67
For assistance, please visit http://www.panasonic.com/help 3
Introduction
Additional/replacement accessories
Accessory item Order number
2 rechargeable nickel metal hydride (Ni-MH) batteries, AAA (R03) size
Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-
T-adaptor KX-J66
HHR-4DPA
TCA92, KX-TCA93, KX-TCA94, or KX-TCA95
Expanding your phone system
You can expand the phone system by registering optional handsets to a single base unit. LA maximum of 6 total handsets
(supplied and optional) can be registered to a single base unit.
Handset (optional): KX-TGA820
Sales and support information
LTo order additional/replacement accessories, call 1-800-332-5368. LTTY users (hearing or speech impaired users) can call 1-866-605-1277.
4 For assistance, please visit http://www.panasonic.com/help

Important safety instructions

When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
1. Read all instructions carefully.
2. Follow all warnings and instructions marked on the product.
3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a dry soft cloth for cleaning.
4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.
5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.
6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.
7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord.
9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
10. Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.
Introduction
11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.
12. Unplug the product from power outlets and take to an authorized service center when the following conditions occur: A. When the power cord is
damaged or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed
to rain or water.
D. If the product does not work
normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.
E. If the product has been dropped
or physically damaged.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.
14. Do not use the product to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
WARNING
LTo prevent the risk of fire or electrical
shock, do not expose the product to rain or any type of moisture.
For assistance, please visit http://www.panasonic.com/help 5
Introduction
LUnplug the product from power
outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211­PANA (1-800-211-7262).
LDo not spill liquids (detergents,
cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
LDo not place or use this product near
automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
LCompletely insert the AC adaptor/
power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
LRegularly remove any dust, etc. from
the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
CAUTION
Installation
LNever install telephone wiring during
a lightning storm.
LNever install telephone line jacks in
wet locations unless the jack is specifically designed for wet locations.
LNever touch uninsulated telephone
wires or terminals unless the telephone line has been
disconnected at the network interface.
LUse caution when installing or
modifying telephone lines.
LDo not touch the plug with wet hands. LThe AC adaptor is used as the main
disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
Battery
To reduce the risk of fire or injury to persons, read and follow these instructions.
LWe recommend using the battery(ies)
noted on page 4. Use only
rechargeable battery(ies).
LDo not mix old and new battery(ies). LDo not dispose of the battery(ies) in a
fire, as they may explode. Check with local waste management codes for special disposal instructions.
LDo not open or mutilate the
battery(ies) corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
LExercise care when handling the
battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.
LCharge the battery(ies) provided with
or identified for use with this product only in accordance with the instructions and limitations specified in this manual.
LOnly use a compatible base unit (or
charger) to charge the battery(ies). Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the battery(ies) to swell or explode.
.
Released electrolyte is
6 For assistance, please visit http://www.panasonic.com/help
Introduction
Medical
LConsult the manufacturer of any
personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of
1.92 GHz to 1.93 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Notice for product disposal, transfer, or return
LThis product can store your private/
confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as phonebook or caller list entries from the memory before you dispose, transfer or return the product.

For best performance

Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other. LFor maximum coverage and noise-
free communications, place your base unit: – at a convenient, high, and central
location with no obstructions between the handset and base unit in an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices or other phones.
– avoid facing radio frequency
transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window).
LCoverage and voice quality depends
on the local environmental conditions.
LIf the reception for a base unit location
is not satisfactory, move the base unit to another location for better reception.
Environment
LKeep the product away from electrical
noise generating devices, such as fluorescent lamps and motors.
LThe product should be kept free from
excessive smoke, dust, high temperature, and vibration.
LThe product should not be exposed to
direct sunlight.
LDo not place heavy objects on top of
the product.
LWhen you leave the product unused
for a long period of time, unplug the product from the power outlet.
LThe product should be kept away
from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.
LThe maximum calling distance may
be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
LOperating the product near electrical
appliances may cause interference. Move away from the electrical appliances.
For assistance, please visit http://www.panasonic.com/help 7
Introduction
Routine care LTo clean the product, use a dry soft
cloth. The outer surface of the product can be scratched by wiping or rubbing with a hard cloth.
LDo not use benzine, thinner, or any
abrasive powder.
8 For assistance, please visit http://www.panasonic.com/help

Preparation

A B
O

Controls

Base unit
CD
FG H I J K
A Charge contacts B Speaker C {4} (ERASE) D {^} (VOL.: Volume up) E {s} (ANSWER ON)
ANSWER ON indicator
F {7} (Repeat) G {} (STOP) H {6} (Message)
Message indicator
I {V} (VOL.: Volume down) J {x} (LOCATOR) K {8} (Skip)
E
Handset
A
I
J
B
C D E
F
G
H
A Speaker B Soft keys C Joystick D {C} (TALK) E {s} (SP-PHONE: Speakerphone) F Headset jack G Dial keypad
({*}: TONE)
H {FLASH} {CALL WAIT} I Receiver J Display K {OFF} L {MUTE} {CLEAR} M {INTERCOM} {TRANSFER} N Microphone O Charge contacts
B
K L
M
N
For assistance, please visit http://www.panasonic.com/help 9
Preparation
Using the joystick
The handset joystick can be used to navigate through menus and to select items shown on the display, by pushing it up {^}, down {V}, left {<}, or right {>}.
Adjusting the receiver or speaker volume
Push the joystick up or down while talking.
Volume up
Volume down
Soft keys
The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the center of the joystick, you can select the feature shown directly above it on the display.
REDIAL
MENU

Displays

Handset display items
Item Meaning
w Within range of a base unit
LWhen flashing: Handset
is searching for base unit (page 44).
e Alarm is on. (page 28)
k Handset is on an outside
# Speaker is on.
~ Ringer volume is off.
! Call privacy mode is on.
& Battery level
Menu icons
When in standby mode, pressing down on the center of the joystick reveals the handset’s main menu. From here you can access various features and settings.
Icon Feature
j
M
K
call.
(page 17, 27)
(page 17)
Handset number
LLine is being used by
another handset for calling, registration, etc.
LAnswering system is
being used by another handset or the base unit.
View Caller ID
Display settings
Set date & time
10 For assistance, please visit http://www.panasonic.com/help
Preparation
Icon Feature
I
Answering device
Initial settings
Customer support

Connections

Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C).
Base unit
LUse only the supplied Panasonic AC
adaptor PQLV207.
LUse only the supplied telephone line
cord.
C
Hooks
A
B
(120 V AC, 60 Hz)
To single-line telephone jack (RJ11C)
Charger (KX-TG8232)
LUse only the supplied Panasonic AC
adaptor PQLV209.
C
Hooks
Fasten the AC adaptor cord to prevent it from being disconnected.
B
Note:
LThe AC adaptor must remain
connected at all times. (It is normal for the adaptor to feel warm during use.)
LThe AC adaptor should be connected
to a vertically oriented or floor­mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
LThe unit will not work during a power
failure. We recommend connecting a corded telephone to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 4).
(120 V AC, 60 Hz)
For assistance, please visit http://www.panasonic.com/help 11
Preparation
j
If you subscribe to a DSL service
Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features do not function
properly.
To single-line telephone
ack (RJ11C)
Noise filter

Battery installation and replacement

Important:
LUse only the supplied rechargeable
batteries noted on page 3, 6.
LUSE ONLY rechargeable Ni-MH
batteries AAA (R03) size.
LDo NOT use Alkaline/Manganese/Ni-
Cd batteries.
LEnsure correct polarities (S, T)
when installing the batteries.
LWipe the battery ends (S, T) with a
dry cloth.
LWhen installing the batteries, avoid
touching the battery ends (S, T) or the unit contacts.
LWhen replacing batteries, we
recommend using the Panasonic rechargeable batteries noted on page 4, 6.
1 Press the notch on the handset
cover firmly, and slide it in the direction of the arrow.
2 Insert the batteries negative (T) end
first. Close the handset cover.
Rechargeable Ni-MH ONLY
Note:
LWhen replacing batteries, remove the
old batteries.
12 For assistance, please visit http://www.panasonic.com/help
Preparation
Attention:
A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800­822-8837) for information on how to recycle this battery.

Battery charge

Place the handset on the base unit or charger for 7 hours before initial use.
LWhile charging, “Charging” is
displayed. When the batteries are fully charged, “Charge completed” is displayed.
*1
Base unit: Charger
:
LClean the charge contacts of the
handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.
LWhen the batteries are empty, the
entire display may go blank and “Charging” may not be displayed for about 10 minutes even if you place the handset on the base unit or charger.
Battery level
Battery icon Battery level
& High
( Medium
) Low
LWhen flashing:
Needs to be charged.
Note:
LWhen the batteries need to be
charged, the handset beeps intermittently during use.
*1 KX-TG8232
Note:
LIt is normal for the handset to feel
warm during charging.
LIf you want to use the handset
immediately, charge the batteries for at least 15 minutes.
For assistance, please visit http://www.panasonic.com/help 13
Panasonic Ni-MH battery performance (supplied batteries)
Operation Operating time
In continuous use 12 hours max.
In continuous standby mode
Note:
LBattery operating time may be
shortened over time depending on usage conditions and surrounding temperature.
LBattery power is consumed whenever
the handset is off the base unit or charger, even when the handset is not in use.
150 hours max.
Preparation
LAfter the handset is fully charged,
displaying “Charge completed”, it may be left on the base unit or charger without any ill effect on the batteries.
LThe battery level may not be
displayed correctly or the entire display may go blank after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for 7 hours.

Screen saver mode

The backlight will turn off completely after 1 minute of inactivity if the
handset is not on the base unit or charger. Press {OFF} to turn the display on again.

Symbols used in these operating instructions

Symbol Meaning
{ } The words in the brackets
indicate button names/ soft key names on the handset and base unit.
Example:
Unit keys: {C}, {OFF} Soft keys: {C},
{REDIAL}
i Proceed to the next
operation.
“ ” The words in quotations
indicate the menu on the display.
Example:Alarm
Symbol Meaning
{V}/{^}: “”Push the handset joystick
down or up to select the words in quotations.
Example: {V}/{^}: “Off

Setting up the unit before use

Display language
You can select either “English” or “Español” as the display language. The default setting is “English”.
1 {MENU} (center of joystick) 2 Select M by pushing the joystick in
any direction. i {SELECT}
3 Push the joystick up or down to
select “Change language”. i
{SELECT}
4 Push the joystick up or down to
select the desired language.
5 Press down the center of the joystick
to save.
6 {OFF}
Note:
LHow to change from Spanish back to
English: 1 {MENU} (center of joystick) i
M i {SELEC.}
2 {V}/{^}: “Cambiar idiomai
{SELEC.}
3 {V}/{^}: “English” i {SAVE}
i {OFF}
14 For assistance, please visit http://www.panasonic.com/help
Preparation
Voice guidance language
You can select either “English” or “Español” as the voice guidance language of the answering system (page 30). The default setting is “English”.
1 {MENU} (center of joystick) 2 Select I by pushing the joystick in
any direction. i {SELECT}
3 Push the joystick up or down to
select “Settings”. i {SELECT}
4 Push the joystick up or down to
select “Voice prompt”. i
{SELECT}
5 Push the joystick up or down to
select the desired language. i
{SAVE} i {OFF}
Dialing mode
If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service.
1 {MENU} (center of joystick) 2 Select * by pushing the joystick in
any direction. i {SELECT}
3 Push the joystick up or down to
select “Set tel line”. i
{SELECT}
4 Push the joystick up or down to
select “Set dial mode”. i
{SELECT}
5 Push the joystick up or down to
select the desired setting. i {SAVE} i {OFF}
– The unit will announce the day and
time a message was recorded when you play back on the answering system (page 31).
1 {MENU} (center of joystick) 2 Select K by pushing the joystick in
any direction. i {SELECT}
3 Push the joystick up or down to
select “Date and time”. i
{SELECT}
4 Enter the current month, date, and
year. Example: August 15, 2007
{0}{8} {1}{5} {0}{7}
5 Enter the current hour and minute
(12-hour clock format). Example: 9:30
{0}{9} {3}{0}
6 Press {*} to select “AM” or “PM”. 7 {SAVE} i {OFF}
Note:
LWhen English is selected as the
display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.
LIf you make a mistake when entering
the date and time, push the joystick right, left, up, or down to move the cursor, then make the correction.
LThe date and time may be incorrect
after a power failure. In this case, set the date and time again.
Date and time
Set the correct date and time so that: – You can use the alarm function (page
28).
For assistance, please visit http://www.panasonic.com/help 15

Making/Answering Calls

Making calls

1 Dial the phone number.
LTo correct a digit, press {CLEAR}.
2 Press {C}. 3 When you finish talking, press {OFF}
or place the handset on the base unit or charger.
2 {V}/{^}: Select the desired phone
number.
3
{
ERASE}
4 {V}/{^}:
{OFF}
Note:
LStep 3 variation:
{MENU} {SELECT}
Yes” i {
i
SELECT} i
{V}/{^}: “Erase” i
Using the speakerphone
1 Dial the phone number, and press
{s}. LSpeak alternately with the other
party.
2 When you finish talking, press
{OFF}.
Note:
LFor best performance, use the
speakerphone in a quiet environment.
LTo switch back to the receiver, press
{C}.
Adjusting the receiver/speaker volume
Push the joystick up or down repeatedly while talking.
Making a call using the redial list
The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).
1 {REDIAL} (right soft key) 2 {V}/{^}: Select the desired phone
number.
3 {C}
Erasing all numbers in the redial list
1 {REDIAL} (right soft key) 2 {MENU}
i
3 {V}/{^}: “Yes
i
{SELECT}
{V}/{^}: “Erase all
i
{SELECT}
PAUSE button (for PBX/long distance service users)
A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 21). For example, if you need to dial the line access number “9” when making outside calls with a PBX:
1 {9} i {PAUSE} i Dial the
phone number.
2 {C}
Note:
LA 3.5 second pause is inserted each
time {PAU SE} is pressed. Press repeatedly to insert longer pauses.

Answering calls

Erasing a number in the redial list
1 {REDIAL} (right soft key)
1 Press {C} or {s} when the unit
rings. LYou can also answer the call by
pressing any dial key from {0} to
16 For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
{9}, {*}, or {#}. (Any key talk feature)
2 When you finish talking, press {OFF}
or place the handset on the base unit or charger.
Note:
LYou can change the ringer tone (page
27). You can also adjust the handset ringer volume (page 27).
Auto talk
You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 28.
Temporary ringer off
While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {~} or {OFF}.

Useful features during a call

MUTE button
While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {MUTE}.
LTo return to the conversation, press
{MUTE} again or {C}.
FLASH button
Pressing {FLASH} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services.
Note:
LTo change the flash time, see page
27.
For assistance, please visit http://www.panasonic.com/help 17
For Call Waiting service users
To use Call Waiting, you must subscribe to the Call Waiting service of your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Please contact your service provider/ telephone company for details and availability of this service in your area. Press {CALL WAIT} to answer the 2nd call.
LTo switch between calls, press
{CALL WAIT}.
Temporary tone dialing (for rotary/pulse service users)
You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing.
Call share
This feature allows the handset to join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call.
Note:
LA maximum of 3 parties (including 1
outside party) can join a conversation using 2 extensions.
Call privacy
Call privacy allows you to prevent other users from joining your conversations with outside callers. To allow other
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