Panasonic KX-TG7341NZ User Manual
Operating Instructions
Digital Cordless Answering System
Model No. KX-TG7341NZ
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
Table of Contents
Introduction
Product information . . . . . . . . . . . . . . . 3
Accessory information. . . . . . . . . . . . . 3
For your safety . . . . . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . 7
For best performance . . . . . . . . . . . . . 7
Preparation
Controls. . . . . . . . . . . . . . . . . . . . . . . . 9
Display. . . . . . . . . . . . . . . . . . . . . . . . 10
Connections . . . . . . . . . . . . . . . . . . . 11
Battery installation and replacement . 12
Battery charge . . . . . . . . . . . . . . . . . . 13
Wall mounting . . . . . . . . . . . . . . . . . . 14
Symbols used in these operating
instructions . . . . . . . . . . . . . . . . . . . . 14
Turning the power on/off . . . . . . . . . . 14
Setting up the unit before use . . . . . . 14
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . . 17
Useful features during a call . . . . . . . 18
Handset key lock . . . . . . . . . . . . . . . . 19
Handset phonebook
Handset phonebook . . . . . . . . . . . . . 20
Copying phonebook entries. . . . . . . . 21
Base unit speed dial
Base unit speed dial . . . . . . . . . . . . . 22
Programming
Programmable settings . . . . . . . . . . . 23
Special instructions for programmable
settings . . . . . . . . . . . . . . . . . . . . . . . 25
Registering a unit . . . . . . . . . . . . . . . 26
Caller ID Service
Using Caller ID service . . . . . . . . . . . 28
Caller list . . . . . . . . . . . . . . . . . . . . . . 29
Answering System
Answering system. . . . . . . . . . . . . . . 30
Turning the answering system on/off. 30
Greeting message. . . . . . . . . . . . . . . 31
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Listening to messages using the
handset. . . . . . . . . . . . . . . . . . . . . . . 32
Remote operation. . . . . . . . . . . . . . . 33
Answering system settings . . . . . . . . 35
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . . 37
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 38
Transferring calls . . . . . . . . . . . . . . . 38
Conference calls. . . . . . . . . . . . . . . . 40
Handset locator . . . . . . . . . . . . . . . . 40
Useful Information
Character entry. . . . . . . . . . . . . . . . . 41
Error messages . . . . . . . . . . . . . . . . 43
Troubleshooting . . . . . . . . . . . . . . . . 44
Specifications . . . . . . . . . . . . . . . . . . 49
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 50
2
Introduction
Product information
Thank you for purchasing a Panasonic digital cordless phone.
Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
1 AC adaptor for base unit/PQLV207AL 1
2 Telephone line cord 1
3 Rechargeable batteries
4 Handset cover
*1 See page 3 for replacement battery information.
*2 The handset cover comes attached to the handset.
1234
*2
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
No. Accessory item Model number
1 DECT repeater KX-A272
Replacement battery information:
L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This
model requires 2 AAA (R03) batteries for every handset. For best performance, we
recommend using Panasonic rechargeable batteries (Model No. HHR-4MPT).
L Replacement batteries may have a different capacity from that of the supplied
batteries.
*1
2
1
3
Introduction
Expanding your phone system
You can expand your phone system by
registering optional handsets (6 max.)
to a single base unit.
L Optional handsets may be a different
colour from that of the supplied
handsets.
Handset (optional): KX-TGA731AZ
4
For your safety
To prevent severe injury and loss of
life/property, read this section carefully
before using the product to ensure
proper and safe operation of your
product.
WARNING
Power connection
L Use only the power source marked on
the product.
L Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
L Completely insert the AC
adaptor/power plug into the power
outlet. Failure to do so may cause
electric shock and/or excessive heat
resulting in a fire.
L Regularly remove any dust, etc. from
the AC adaptor/power plug by pulling
it from the power outlet, then wiping
with a dry cloth. Accumulated dust
may cause an insulation defect from
moisture, etc. resulting in a fire.
L Unplug the product from power outlets
if it emits smoke, an abnormal smell,
or makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has
stopped emitting and contact an
authorised service centre.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical
shock, do not expose the product to
rain or any type of moisture.
L Do not place or use this product near
automatically controlled devices such
as automatic doors and fire alarms.
Introduction
Radio waves emitted from this product
may cause such devices to
malfunction resulting in an accident.
Operating safeguards
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents,
cleansers, etc.) onto the telephone
line cord plug, or allow it to become
wet at all. This may cause a fire. If the
telephone line cord plug becomes
wet, immediately pull it from the
telephone wall socket, and do not use.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW
(max.).)
L Do not use the product in health care
facilities if any regulations posted in
the area instruct you not to do so.
Hospitals or health care facilities may
be using equipment that could be
sensitive to external RF energy.
CAUTION
Installation and relocation
L Never install telephone wiring during
an electrical storm.
L Never install telephone line sockets in
wet locations unless the socket is
specifically designed for wet
locations.
5
Introduction
L Never touch uninsulated telephone
wires or terminals unless the
telephone line has been disconnected
at the network interface.
L Use caution when installing or
modifying telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and
is easily accessible.
L This product is unable to make calls
when:
– the handset batteries need
recharging or have failed.
– there is a power failure.
– the key lock feature is turned on.
Battery
L We recommend using the batteries
noted on page 3. USE ONLY
rechargeable Ni-MH batteries AAA
(R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the
batteries is corrosive and may cause
burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
L Exercise care when handling the
batteries. Do not allow conductive
materials such as rings, bracelets or
keys to touch the batteries, otherwise
a short circuit may cause the batteries
and/or the conductive material to
overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product
only, in accordance with the
instructions and limitations specified
in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do
not tamper with the base unit (or
charger). Failure to follow these
instructions may cause the batteries
to swell or explode.
General notices
L This equipment will be inoperable
when mains power fails.
L When a failure occurs which results in
the internal parts becoming
accessible, disconnect the power
supply cord immediately and return
this unit to an authorised service
centre.
L Disconnect the telecom connection
before disconnecting the power
connection prior to relocating the
equipment, and reconnect the power
first.
L No “111” or other calls can be made
from this device during a mains power
failure.
L This equipment shall not be set to
make automatic calls to the Telecom
“111” Emergency Service.
L To minimise the possibility of lightning
damage, when you know that a
thunderstorm is coming, we
recommend that you:
– Unplug the telephone line cord from
the phone socket.
– Unplug the AC adaptor from the AC
power outlet.
L The earpiece on the handset is
magnetised and may retain small
metallic objects.
L The unit’s answering system only
responds to Distinctive Alert
cadence(s) DA1 and DA3.
L Not all telephones will respond to
incoming ringing when connected to
the extension socket.
L This equipment may not provide for
the effective hand-over of a call to
another device connected to the same
line.
6
L The grant of a Telepermit for any item
of terminal equipment indicates only
that Telecom has accepted that the
item complies with minimum
conditions for connection to its
network. It indicates no endorsement
of the product by Telecom, nor does it
provide any sort of warranty. Above
all, it provides no assurance that any
item will work correctly in all respects
with another item of Telepermitted
equipment of a different make or
model, nor does it imply that any
product is compatible with all of
Telecom’s network services.
Important notice:
L Under power failure conditions, this
telephone may not operate. Please
ensure that a separate telephone, not
dependent on local power, is available
for emergency use.
Important safety instructions
When using your product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock
and injury to persons, including the
following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical
storm. There may be a remote risk of
electric shock from lightning.
3. Do not use the telephone to report a
gas leak in the vicinity of the leak.
4. Use only the power cord and
batteries indicated in this manual. Do
not dispose of batteries in a fire. They
may explode. Check with local codes
Introduction
for possible special disposal
instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
L For maximum coverage and noise-
free communications, place your base
unit:
– at a convenient, high, and central
location with no obstructions
between the handset and base unit
in an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices or
other phones.
– avoid facing radio frequency
transmitters, such as external
antennas of mobile phone cell
stations (avoid putting the base unit
on a bay window or near a window).
L Coverage and voice quality depends
on the local environmental conditions.
L If the reception for a base unit location
is not satisfactory, move the base unit
to another location for better
reception.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
7
Introduction
L Do not place heavy objects on the
power cord or top of the product.
L When you leave the product unused
for a long period of time, unplug the
product from the power outlet.
L The product should be kept away from
heat sources such as radiators,
cookers, etc. It should not be placed in
rooms where the temperature is less
than 5 °C or greater than 40 °C. Damp
basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground,
near metal objects such as wire
fences, etc.
L Operating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
L Wipe the outer surface of the
product with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Information on Disposal in other
Countries outside the European
Union
These symbols are only valid in the
European Union. If you wish to discard
these items, please contact your local
authorities or dealer and ask for the
correct method of disposal.
Notice for product disposal, transfer,
or return
L This product can store your
private/confidential information. To
protect your privacy/confidentiality, we
recommend that you erase the
information such as phonebook or
caller list entries from the memory
before you dispose of, transfer, or
return the product.
8
Preparation
ABCDE F G H I
Controls
Base unit
KLM OJ N P Q R
A Charge contacts
B Speaker
C {■} (Stop)
D {4} (Erase)
E {6} (Play)
Message indicator
F {^}{V}: To adjust the ringer and
speaker volumes.
{7}{8}: To select the desired
ringer tone or to repeat or skip the
recorded messages.
G {s} (Answer on)
Answer on indicator
H {x} (Locator/Intercom)
I {d} (Greeting)
J In use indicator
K Dial keypad
L {R} (Redial)
M {P} (Pause)
N Microphone
O {s} (Speakerphone)
Speakerphone indicator
P {R} (Recall/Flash)
Q {T} (Mute)
R {l} (Program/Speed dial)
Handset
A
B
C
D
E
F
A Speaker
B Soft keys
C {C} (Talk)
D {s} (Speakerphone)
E Dial keypad
F {R/E}
R: Recall/Flash
E: Alarm shortcut key
G Charge indicator
Ringer indicator
H Receiver
I Display
J {ih} (Off/Power)
K Navigator key ({^}/{V}/{<}/{>})
? (Volume: {^}/{V})
L {C/T} (Clear/Mute)
M {INT} (Intercom)
N Microphone
O Charge contacts
G
H
I
J
K
L
M
N
O
9
Preparation
Using the navigator key
The handset navigator key can be used
to navigate through menus and to select
items shown on the display by pressing
{^}, {V}, {<}, or {>}.
To adjust the receiver or speaker
volume, press {^} to increase the
volume, or press {V} to decrease the
volume repeatedly while talking.
Volume up
{^}
{<}{>}
{V}
Volume down
Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
Display
Handset display items
Item Meaning
w Within range of a base
unit
L When flashing:
Handset is searching
for base unit.
(page 46)
Item Meaning
x Handset is accessing
k Handset is on an outside
y Missed call
u L When displayed next
n Answering system is full.
> Answering system
1 Battery level
E Alarm is on. (page 25)
z Call privacy mode is on.
~ Ringer volume (page 23)
0 New voice mail
*1 Caller ID subscribers only
*2 Voice mail subscribers only
base unit. (intercom,
paging, changing base
unit settings, etc.)
call.
to the battery icon:
Answering system is
on. (page 30)
L When displayed with
a number: New
messages have been
recorded. (page 32)
answers calls with a
greeting message and
caller messages are not
recorded. (“Caller’s
recording time”, page
36)
(page 19)
is off.
message received.
(page 37)
L Someone is using the
line.
L Answering system is
being used by another
handset.
*1
(page 28)
*2
10
Soft key icons
Icon Action
U Returns to the previous
screen.
K Displays the menu.
M Accepts the current
selection.
j Displays a previously
dialled phone number.
n Opens the phonebook.
( Displays the character
entry mode for phonebook
search. (page 20)
) Turns the key lock feature
off. (page 19)
/ Selects a character entry
mode.
O Stops recording or
playback.
l Inserts a dialling pause.
W Erases the selected item.
( No function
Connections
Connect the AC adaptor cord (A) by
pressing the plug firmly (B). Connect
the telephone line cord until it clicks into
the base unit and telephone line socket
(C).
Base unit
L Use only the supplied Panasonic AC
adaptor PQLV207AL.
L Use only the supplied telephone line
cord. Using another telephone line
Preparation
cord may not allow the unit to work
properly.
To single-line
telephone socket
(220–240 V AC,
50/60 Hz)
Hook
Note:
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
L The unit is not designed to be used
with rotary/pulse dialling services.
L The unit’s answering system will not
answer incoming calls on your
FaxAbility number.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line socket using a
BT double adaptor.
If you subscribe to a DSL/ADSL
service
Please attach a DSL/ADSL filter (contact
your DSL/ADSL provider) to the
telephone line between the base unit
11
Preparation
and the telephone line socket in the
event of the following:
– noise is heard during conversations.
– Caller ID features do not function
properly.
1 Firmly press the notch on the
handset cover and slide it in the
direction of the arrow.
Telephone line cord
To single-line
telephone socket
DSL/ADSL filter
Battery installation and replacement
Important:
L Use the supplied rechargeable
batteries (Part No. HHR-55AAAB).
L When installing the batteries:
– Wipe the battery ends (S, T) with
a dry cloth.
– Avoid touching the battery ends
(S, T) or the unit contacts.
– Confirm correct polarities (S, T).
L When replacing the batteries:
– USE ONLY rechargeable Ni-MH
batteries AAA (R03) size.
– Do NOT use Alkaline/Manganese/
Ni-Cd batteries.
– We recommend using the
Panasonic rechargeable batteries
noted on page 3, 6.
2 Insert the batteries negative (T)
end first. Close the handset cover.
Rechargeable Ni-MH ONLY
Important:
L If the handset does not automatically
turn on after installing/replacing
batteries, press {ih} for about 1
second, or place the handset on the
base unit or charger.
Note:
L When replacing batteries, remove the
old batteries.
12
Battery charge
Place the handset on the base unit or
charger for about 7 hours before
initial use.
L While charging, “Charging” is
displayed and the charge indicator on
the handset lights up. When the
batteries are fully charged, “Charge
Completed” displays. The charge
indicator stays lit even after the
batteries are fully charged.
Note:
L It is normal for the handset to feel
warm during charging.
L If you want to use the unit
immediately, charge the batteries for
at least 15 minutes.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft, dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
Preparation
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating
In continuous use 17 hours max.
Not in use
(standby)
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
L Actual battery performance depends
on a combination of how often the
handset is in use and how often it is
not in use (standby).
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
time
150 hours
max.
Battery level
Battery icon Battery level
1 High
2 Medium
3 Low
L When flashing:
Needs charging.
13
Preparation
Wall mounting
Base unit
Space
Longer than
20 mm
(6.5 mm)
65 mm
Screws
(Not supplied)
Hook
Symbol Meaning
{V}/{^}:“”Press {V} or {^} to
select the words in
quotations.
Example:
{V}/{^}: “Off”
Turning the power on/off
Power on
Press {ih} for about 1 second.
Power off
Press {ih} for about 2 seconds.
Setting up the unit before use
Symbols used in these operating instructions
Symbol Meaning
{} The words in the
brackets indicate button
names on the handset
and base unit.
Example:
Unit keys: {C}, {ih}
i Proceed to the next
operation.
“” The words in quotations
indicate the menu on the
display.
Example:
“Auto Talk”
14
Display language
K (middle soft key)
1
2 {V}/{^}: “Handset Setup” i
M
3 {V}/{^}: “Display Setup” i
M
4 {V}/{^}: “Select Language” i
M
5 {V}/{^}: Select your desired
language. i M i {ih}
Note:
L If you select a language you cannot
read: {ih} i K i {^} 2 times
i M i {V} 2 times i M 2
times i {V}/{^}: Select your desired
language. i M i {ih}
Date and time
1
K (middle soft key)
2 {V}/{^}: “Handset Setup” i
M
3 {V}/{^}: “Time Settings” i
M
4 {V}/{^}: “Set Date & Time” i
M
5 Enter the current date, month, and
year.
Example: 15 July, 2008
{1}{5} {0}{7} {0}{8}
6 Enter the current hour and minute.
Example: 9:30
{0}{9} {3}{0}
L You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing {*}.
7 M i {ih}
Note:
L To correct a digit, press {<} or {>} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
Preparation
15
Making/Answering Calls
Making calls
2 {V}/{^}: Select the desired phone
number. i K i M
3 {V}/{^}: “Yes” i M i {ih}
Using the handset
1
Lift the handset and dial the phone
number.
L To correct a digit, press {C/T}.
2 {C}
3 When you finish talking, press
{ih} or place the handset on the
base unit or charger.
Using the speakerphone
1 Dial the phone number, and press
{s}.
L Speak alternately with the other
party.
2 When you finish talking, press
{ih}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 10 phone numbers dialled are
stored in the redial list (each 24 digits
max.).
1 j (right soft key)
2 {V}/{^}: Select the desired phone
number.
3 {C}
Erasing a number in the redial list
1 j (right soft key)
Using the base unit
{s}
1
2 Dial the phone number.
3 When the other party answers,
speak into the microphone.
L Speak alternately with the other
party.
4 When you finish talking, press {s}.
Note:
L Use the speakerphone in a quiet
environment.
L While on a call, you can switch from
the base unit to the handset:
– Press {C} on the handset, then
press {s} on the base unit.
– If the handset is on the base unit,
simply lift it.
Adjusting the speaker volume
Press {^} or {V} repeatedly while
talking.
Redialling the last number dialled
{s} i {R}
Pause (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 21).
Example: If you need to dial the line
access number “0” when making outside
calls with a PBX:
16
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