Panasonic KX-TG722AL User Manual
Operating Instructions
Digital Cordless Answering System
Model No. KX-TG2721AL
KX-TG2722AL
Model shown is KX-TG2721.
Before initial use, see “Getting Started”
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Table of Contents
Introduction
Model composition .......................................3
Accessory information ..................................3
Important Information
For your safety .............................................5
Important safety instructions ........................6
For best performance ...................................6
Other information .........................................7
Specifications ...............................................7
Getting Started
Setting up .....................................................9
Note when setting up .................................10
Controls ......................................................11
Display .......................................................12
Turning the power on/off ............................12
Initial settings .............................................12
One touch eco mode ..................................13
Making/Answering Calls
Making calls ...............................................14
Answering calls ..........................................14
Useful features during a call .......................15
Phonebook
Handset phonebook ...................................16
Copying phonebook entries .......................16
Programming
Programmable settings ..............................18
Special programming .................................20
Caller ID Service
Using Caller ID service ...............................22
Caller list ....................................................22
Answering System
Answering system ......................................24
Turning the answering system on/
off ...............................................................24
Greeting message ......................................24
Listening to messages using the base
unit .............................................................25
Listening to messages using the
handset ......................................................26
Remote operation .......................................26
Answering system settings .........................28
Voice Mail Service
Voice mail service ......................................30
Intercom/Locator
Intercom .....................................................31
Handset locator ..........................................31
Transferring calls, conference calls ............31
Useful Information
Character entry ..........................................32
Error messages ..........................................34
Troubleshooting .........................................34
Wall mounting ............................................39
Index
Index...........................................................40
2
Introduction
Model composition
Series Model No.
KX-TG2721
series
R Intercom calls and the phonebook copy feature are only available for KX-TG2722.
R The suffix (AL) in the following model numbers will be omitted in these instructions:
KX-TG2721AL/KX-TG2722AL
KX-TG2721 KX-TG2721 KX-TGA277 1
KX-TG2722 KX-TG2721 KX-TGA277 2
Base unit Handset
Part No. Part No. Quantity
Accessory information
Supplied accessories
No. Accessory item/Part number
A AC adaptor/PNLV226AL 1 2
B
Telephone line cord
C
Rechargeable batteries
D
Handset cover
E Charger – 1
*1 The telephone line cord comes connected with the telephone plug.
*2 See page 4 for replacement battery information.
*3 The handset cover comes attached to the handset.
A B C D E
*1
*2
*3
Quantity
KX-TG2721 KX-TG2722
1 1
2 4
1 2
3
Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable
batteries
DECT repeater KX-A405AL
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
HHR-4MVT/2B or HHR-4MRT/2B
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
*1
4
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
R It is advised not to use the equipment at a
refuelling point. Users are reminded to
observe restrictions on the use of radio
equipment in fuel depots, chemical plants
or where blasting operations are in
progress.
Operating safeguards
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall socket, and do not use.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line sockets in wet
locations unless the socket is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
5
Important Information
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
R We recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
thunderstorm is coming, we recommend
that you:
– Unplug the telephone line cord from the
phone socket.
– Unplug the AC adaptor from the AC
power outlet.
R No “000” or other calls can be made from
this device during a mains power failure.
R The earpiece on the handset is magnetised
and may retain small metallic objects.
Important safety instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (including a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
General notices
R Please ensure that a separate telephone,
not dependent on local power, is available
for emergency use.
R This equipment will be inoperable when
mains power fails.
R When a failure occurs which results in the
internal parts becoming accessible,
disconnect the power supply cord
immediately and return this unit to an
authorised service centre.
R To minimise the possibility of lightning
damage, when you know that a
6
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
R Wipe the outer surface of the product
with a soft cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Important Information
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information on Disposal in other
Countries outside the European Union
These symbols are only valid in the European
Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.
Specifications
R Standard:
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
R Power source:
220–240 V AC, 50/60 Hz
R Power consumption:
Base unit:
Standby: Approx. 0.54 W
Maximum: Approx. 2.7 W
Charger:
Standby: Approx. 0.1 W
7
Important Information
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
Note:
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
vary slightly from the actual product.
8
Use only the supplied
telephone line cord.
Hook
“Click”
Press plug firmly.
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
Correct Incorrect
To power outlet
To socket
DSL/ADSL filter*
“Click”
To power outlet
Hooks
Rechargeable Ni-MH ONLY
Confirm “Charging” is displayed.
Getting Started
Setting up
Connections
R Use only the supplied Panasonic AC
adaptor PNLV226AL.
R When mounting the unit on a wall, see
page 39.
n Base unit
Battery installation
R USE ONLY Ni-MH batteries AAA (R03)
size.
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
Battery charging
Charge for about 7 hours.
R When the batteries are fully charged,
“Fully charged” is displayed.
n Charger
9
Getting Started
Note when setting up
Note for connections
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
R The unit is not designed to be used with
rotary/pulse dialling services.
During a power failure
The unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
socket using a telephone double adaptor.
Note for battery installation
R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 6.
R Wipe the battery ends (
cloth.
R Avoid touching the battery ends (
the unit contacts.
Note for battery charging
R It is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
, ) with a dry
, ) or
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous use 20 hours max.
Not in use (standby) 170 hours max.
Note:
R It is normal for batteries not to reach full
capacity at the initial charge. Maximum
battery performance is reached after a few
complete cycles of charge/discharge (use).
R Actual battery performance depends on
usage and ambient environment.
R Even after the batteries are fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
R The battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least
7 hours.
10
Controls
A
E
F
G
I
J
L
M
K
A
B
C
D
H
A CDEB
H
I
GF
Handset
Speaker
M N (Phonebook/Clear)
M N (Speakerphone)
M N (Talk)
Dial keypad
Receiver
Display
M N (Menu/OK)
M N (Mute/Pause)
Getting Started
MR/ECON
R: Recall/Flash
ECO: Eco mode shortcut key
M N (Off/Power)
Microphone
Charge contacts
Navigator key
– MDN, MCN, MFN, or MEN: Scroll through various
lists and items.
(Volume: MDN or MCN): Adjust the
–
receiver or speaker volume while talking.
– MFN (
– MEN (T: Redial): View the redial list.
: Caller list): View the caller list.
Base unit
MjN/MkN (Volume up/down)
M N (Erase)
M N (Play)
Message indicator
Charge contacts
Speaker
M N/M N (Repeat/Skip)
MnN (Stop)
M N (Locator)
M N (Answer on)
Answer on indicator
11
Getting Started
Display
Handset display items
Item Meaning
Range status: The more
bars visible, the closer the
handset is to the base unit.
R When
Handset is searching
for base unit.
(page 35)
Handset is accessing base
unit (intercom*1, paging,
changing base unit
settings, etc.).
Handset is on an outside
call.
R When flashing slowly:
The call is put on hold.
R When flashing rapidly:
An incoming call is now
being received.
ECO
[P]
[IN USE]
*1 KX-TG2722
*2 Voice mail subscribers only
12
The base unit transmission
power is set to “Low”.
(page 13)
Answering system is on.
(page 24)
Battery level
Alarm is on. (page 20)
Privacy mode is on.
(page 19)
New voice mail message
received.*2 (page 30)
R Someone is using the
*1
line.
R Answering system is
being used by:
– another handset
– the base unit.
is flashing:
*1
Turning the power on/off
Power on
Press M
N for about 1 second.
Power off
Press M N for about 2 seconds.
Initial settings
Symbol meaning:
Example: MbN: “Off”
Press MCN or MDN to select the words in
quotations.
Display language
1 M
2 MbN: “Handset Setup” a M N
3 MbN: “Display Setup” a M
4 MbN: “Select Language” a M
5 MbN: Select your desired language. a
Note:
R If you select a language you cannot read:
M N a M N a MDN 3 times a
M
times a MbN: Select your desired
language. a M
Date and time
1 M
2 MbN: “Handset Setup” a M
*1
3 MbN: “Set Date & Time” a M
4 Enter the current date, month, and year.
5 Enter the current hour and minute.
N
N
N
M N a M N
N a MCN 3 times a M N 2
N a M N
N
N
N
Example: 15 July, 2012
15 07 12
Example: 9:30
09 30
R You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing *.
6 M
Note:
R The date and time may be incorrect after a
power failure. In this case, set the date and
time again.
N a M N
One touch eco mode
The MR/ECON button on the handset enables
you to activate the eco function with one touch.
By activating eco mode, your unit can reduce
the base unit transmission power by up to
90 % in standby mode.
You can turn on/off one touch eco mode by
just pressing MR/ECON. The default setting is
“Normal”.
– When the one touch eco mode is on: “Low”
is temporarily displayed and “ECO” is
shown on the handset display.
– When the one touch eco mode is off:
“Normal” is temporarily displayed and
“ECO” goes off from the handset display.
Note:
R When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be reduced.
(KX-TG2722)
R Activating one touch eco mode reduces the
range of the base unit in standby mode.
R If you set the repeater mode to “On” (page
21), one touch eco mode is cancelled.
Getting Started
13
Making/Answering Calls
Making calls
1 Lift the handset and dial the phone
number.
R To correct a digit, press M
2 M
N
3 When you finish talking, press M
place the handset on the base unit or
charger.
Using the speakerphone
1 Dial the phone number and press M
R Speak alternately with the other party.
2 When you finish talking, press M
Note:
R For best performance, use the
speakerphone in a quiet environment.
R To switch back to the receiver, press M
M
N.
Adjusting the receiver or speaker
volume
Press MDN or MCN repeatedly while talking.
Making a call using the redial list
The last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).
1 MEN (T)
2 MbN: Select the desired phone number.
3 M
N
Erasing a number in the redial list
1 MEN (T)
2 MbN: Select the desired phone number.
a M
N 2 times
3 MbN: “Yes” a M N a M N
Pause (for PBX/long distance service
users)
A pause is sometimes required when making
calls using a PBX or long distance service.
N.
N or
N.
N.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 16).
Example: If you need to dial the line access
number “0” when making outside calls with a
PBX:
1 0 a M
N
2 Dial the phone number. a M
Note:
R A 3 second pause is inserted each time
M
N is pressed.
Answering calls
1 Lift the handset and press M
when the unit rings.
R You can also answer the call by
pressing any dial key from 0 to 9,
N/
*, or #. (Any key answer feature)
2 When you finish talking, press M
place the handset on the base unit or
charger.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You do
not need to press M N. To turn this feature
on, see page 19.
Adjusting the handset ringer volume
n While the handset is ringing for an
incoming call:
Lift the handset and press MDN or MCN
repeatedly to select the desired volume.
n Programming the volume beforehand:
1 M
2 M
3 M
4 M
N
N: “Handset Setup” a M N
N: “Ringer Setup” a M N
N: “Ringer Volume” a M N
5 MbN: Select the desired volume.
6 M
N a M N
N
N or M N
N or
14
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