Panasonic KX-TG6613E, KX-TG6623E, KX-TG6624E, KX-TG6622E, KX-TG6612E Operating Instructions

TG6611-6621E(e).book Page 1 Tuesday, December 7, 2010 2:00 PM

Operating Instructions

Digital Cordless Phone

Model No. KX-TG6611E

KX-TG6612E

KX-TG6613E

Digital Cordless Answering System

Model No. KX-TG6621E

KX-TG6622E

KX-TG6623E

KX-TG6624E

Model shown is KX-TG6611.

Before initial use, see “Getting Started” on page 11.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for future reference.

This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.

Please access our online customer survey:

http://panasonic.net/pcc/tel/q

TG6611-6621E(e).book Page 2 Tuesday, December 7, 2010 2:00 PM

Table of Contents

Introduction

Model composition. . . . . . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . . . . . 4 General information . . . . . . . . . . . . . . . . . . . 6

Important Information

For your safety. . . . . . . . . . . . . . . . . . . . . . . 7 Important safety instructions . . . . . . . . . . . . 8 For best performance . . . . . . . . . . . . . . . . . 8 Other information . . . . . . . . . . . . . . . . . . . . . 9 Specifications. . . . . . . . . . . . . . . . . . . . . . . 10

Getting Started

Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . 11 Note when setting up . . . . . . . . . . . . . . . . . 12 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Turning the power on/off . . . . . . . . . . . . . . 16 Initial settings . . . . . . . . . . . . . . . . . . . . . . . 16 One touch eco mode . . . . . . . . . . . . . . . . . 16 Wall mounting . . . . . . . . . . . . . . . . . . . . . . 17

Making/Answering Calls

Making calls . . . . . . . . . . . . . . . . . . . . . . . . 18 Answering calls . . . . . . . . . . . . . . . . . . . . . 18 Useful features during a call . . . . . . . . . . . 19 Key lock . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Phonebook

Handset phonebook. . . . . . . . . . . . . . . . . . 21 Copying phonebook entries . . . . . . . . . . . . 22

Programming

Programmable settings . . . . . . . . . . . . . . . 23 Special programming . . . . . . . . . . . . . . . . . 26 Registering a unit. . . . . . . . . . . . . . . . . . . . 28

Caller ID Service

Using Caller ID service . . . . . . . . . . . . . . . 30 Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Answering System

Answering system . . . . . . . . . . . . . . . . . . . 32 Turning the answering system on/off . . . . . 32 Greeting message . . . . . . . . . . . . . . . . . . . 33 Listening to messages using the base unit 33 Listening to messages using the handset . 34 Remote operation . . . . . . . . . . . . . . . . . . . 34 Answering system settings . . . . . . . . . . . . 35

Voice Mail Service

Voice mail service . . . . . . . . . . . . . . . . . . . 37

Intercom/Locator

Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Handset locator. . . . . . . . . . . . . . . . . . . . . .38 Transferring calls, conference calls. . . . . . . 38

Useful Information

Character entry . . . . . . . . . . . . . . . . . . . . . .39 Error messages. . . . . . . . . . . . . . . . . . . . . .41 Troubleshooting . . . . . . . . . . . . . . . . . . . . .41 Conditions of guarantee . . . . . . . . . . . . . . .46

Index

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

2

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					Introduction
	Model composition
	Series	Model No.	Base unit	Handset
			Part No.	Part No.	Quantity
	KX-TG6611	KX-TG6611	KX-TG6611	KX-TGA660	1
	series
		KX-TG6612	KX-TG6611	KX-TGA660	2
		KX-TG6613	KX-TG6611	KX-TGA660	3
	KX-TG6621	KX-TG6621	KX-TG6621	KX-TGA660	1
	series
		KX-TG6622	KX-TG6621	KX-TGA660	2
		KX-TG6623	KX-TG6621	KX-TGA660	3
		KX-TG6624	KX-TG6621	KX-TGA660	4

LThe suffix (E) in the following model numbers will be omitted in these instructions: KX-TG6611E/KX-TG6612E/KX-TG6613E/KX-TG6621E/KX-TG6622E/KX-TG6623E/ KX-TG6624E

Feature differences

	Series	Answering system	Intercom
			Between handsets
	KX-TG6611 series	–	r*1
	KX-TG6621 series	r	r*1

*1 Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5).

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333				3

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Introduction

Accessory information

Supplied accessories

	No.	Accessory item/	Quantity
			KX-TG6611	KX-TG6612	KX-TG6613
		Part number				KX-TG6624
			KX-TG6621	KX-TG6622	KX-TG6623
	1	AC adaptor/	1	2	3	4
		PNLV226EZ
	2	Telephone line cord/	1	1	1	1
		PNJA1037Z (for U.K.)
	3	Rechargeable	2	4	6	8
		batteries*1
	4	Handset cover*2	1	2	3	4
	5	Charger*3	—	1	2	3
	*1 See page 4 for replacement battery information.
	*2 The handset cover comes attached to the handset.
	*3 PNLC1018ZB: Black, PNLC1018ZM1: Metallic grey
	1	2	3	4		5

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information.

	Accessory item	Model number
	Rechargeable	HHR-4NGE (P03P) or HHR-4MRE (P03I)*1
	batteries
		Battery type:
		– Nickel metal hydride (Ni-MH)
		– 2 x AAA (R03) size for each handset
	DECT repeater	KX-A405

*1 Replacement batteries may have a different capacity from that of the supplied batteries.

		4	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Introduction

Expanding your phone system

You can expand your phone system by registering optional handsets (6 max.) to a single base unit.

LOptional handsets may be a different colour from that of the supplied handsets.

Handset (optional): KX-TGA661E

Sales and support information

Customer Communication Centre

L For customers within the U.K.: 0844 844 3898

L For customers within the Republic of Ireland: 01289 8333

L Visit our website for product information: www.panasonic.co.uk

L E-mail: [e-mail]

Direct Sales at Panasonic U.K.

LOrder accessory and consumable items for your product with ease and confidence by phoning our Customer Communication Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays).

LOr go on line through our Internet Accessory ordering application at www.pas-europe.com

L Most major credit and debit cards accepted.

L All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. Ltd. L It couldn’t be simpler!

LAlso available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333				5

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Introduction

General information

LThis equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network.

L In the event of problems, you should contact your equipment supplier in the first instance.

Declaration of Conformity:

LPanasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting:

http://www.doc.panasonic.de

Contact to Authorised Representative:

Panasonic Testing Centre Panasonic Marketing Europe GmbH

Winsbergring 15, 22525 Hamburg, Germany

For your future reference

We recommend keeping a record of the following information to assist with any repair under warranty.

Serial No.	Date of purchase
(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

		6	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

TG6611-6621E(e).book Page 7 Tuesday, December 7, 2010 2:00 PM

Important Information

For your safety

To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product.

WARNING

Power connection

LUse only the power source marked on the product.

LDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

LCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

LRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.

LUnplug from power outlets and never touch the inside of the product if its casing has been broken open.

LNever touch the plug with wet hands. Danger of electric shock exists.

Installation

LTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.

LDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

LDo not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.

Operating safeguards

LUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.

L Do not disassemble the product.

LDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.

Medical

LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).)

LDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and location

LNever install telephone wiring during an electrical storm.

LNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.

LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

LUse caution when installing or modifying telephone lines.

LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333				7

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Important Information

LThis product is unable to make calls when:

–the handset batteries need recharging or have failed.

–there is a power failure.

–the key lock feature is turned on.

Battery

LWe recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-

MH batteries AAA (R03) size.

L Do not mix old and new batteries.

LDo not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.

LExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.

LCharge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.

LOnly use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1.Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

2.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3.Do not use the telephone to report a gas leak in the vicinity of the leak.

4.Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other.

LFor maximum coverage and noise-free communications, place your base unit:

–at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.

–away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.

–facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)

LCoverage and voice quality depends on the local environmental conditions.

LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.

Environment

LKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.

LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.

LThe product should not be exposed to direct sunlight.

LDo not place heavy objects on top of the product.

		8	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Important Information

LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.

LThe product should be kept away from heat sources such as radiators, cookers, etc. It

should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.

LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.

Routine care

LWipe the outer surface of the product with a soft moist cloth.

LDo not use benzine, thinner, or any abrasive powder.

Other information

Notice for product disposal, transfer, or return

LThis product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.

Information for Users on Collection and Disposal of Old Equipment and used Batteries

1 2 3

These symbols (1, 2, 3) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.

For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC. By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling.

For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.

Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

For business users in the European Union

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

Information on Disposal in other Countries outside the European Union

These symbols (1, 2, 3) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

Note for the battery symbol

This symbol (2) might be used in combination with a chemical symbol (3). In this case it complies with the requirement set by the Directive for the chemical involved.

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

9

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Important Information

Specifications

■Standard:

DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile)

■Frequency range:

1.88 GHz to 1.90 GHz

■RF transmission power:

Approx. 10 mW (average power per channel)

■Power source:

220–240 V AC, 50/60 Hz

■Power consumption: Base unit*1:

Standby: Approx. 0.4 W

Maximum: Approx. 2.3 W

Base unit*2:

Standby: Approx. 0.5 W Maximum: Approx. 2.4 W

Charger:

Standby: Approx. 0.1 W Maximum: Approx. 1.8 W

■Operating conditions:

0 °C – 40 °C, 20 % – 80 % relative air humidity (dry)

*1 KX-TG6611/KX-TG6612/KX-TG6613

*2 KX-TG6621/KX-TG6622/KX-TG6623/ KX-TG6624

Note:

LDesign and specifications are subject to change without notice.

LThe illustrations in these instructions may vary slightly from the actual product.

		10	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Getting Started

Setting up

Connections

LUse only the supplied Panasonic AC adaptor PNLV226E.

LWhen mounting the unit on a wall, see page 17.

■Base unit (KX-TG6611/KX-TG6612/ KX-TG6613)

Hook	“Click”
Hooks

Press plug firmly.

(220-240 V AC,

50/60 Hz)

Use only the supplied telephone line cord.

(DSL/ADSL filter*)

To telephone line

Correct Wrong

*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.

■Base unit (KX-TG6621/KX-TG6622/ KX-TG6623/KX-TG6624)

Hook	“Click”
Hooks

Press plug firmly.

(220-240 V AC,

50/60 Hz)

Use only the supplied telephone line cord.

(DSL/ADSL filter*)

To telephone line

Correct Wrong

*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.

■ Charger

Hooks

(220-240 V AC,

50/60 Hz)

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333				11

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Getting Started

Battery installation

LUSE ONLY Ni-MH batteries AAA (R03) size.

LDo NOT use Alkaline/Manganese/Ni-Cd batteries.

L Confirm correct polarities (S, T).

Rechargeable Ni-MH ONLY

LWhen the date and time setting is displayed, see page 16.

Battery charging

Charge for about 7 hours.

LWhen the batteries are fully charged, the charge indicator goes off and “Fully charged” is displayed.

Confirm “Charging” is displayed.

Charge indicator

Note when setting up

Note for connections

LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

During a power failure

The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities.

Note for battery installation

LUse the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 8.

LWipe the battery ends (S, T) with a dry cloth.

LAvoid touching the battery ends (S, T) or the unit contacts.

Note for battery charging

LIt is normal for the handset to feel warm during charging.

LClean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.

12	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Getting Started

Battery level

Icon	Battery level
&	High
(	Medium
)	Low
0)4	Needs charging.

Panasonic Ni-MH battery performance (supplied batteries)

Operation	Operating time
In continuous use	15 hours max.
Not in use	170 hours max.
(standby)

Note:

LIt is normal for batteries not to reach full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use).

LActual battery performance depends on usage and ambient environment.

LEven after the batteries are fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries.

LThe battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.

Controls

Base unit

■ KX-TG6611/KX-TG6612/KX-TG6613

A B

ACharge contacts

B{x} (Locator)

■KX-TG6621/KX-TG6622/KX-TG6623/ KX-TG6624

A B C

D E F G H I

ACharge contacts

BSpeaker

CMessage counter

D{4} (Erase)

E{■} (Stop)

F{+}/{-} (Volume up/down) {7}/{8} (Repeat/Skip)

G{6} (Play)

Message indicator

H{x} (Locator)

I{s} (Answer on)

Answer on indicator

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333				13

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Getting Started
Handset			J {ECO/R}
			ECO: Eco mode shortcut key
			R: Recall/Flash
	A		K Microphone
		G	L Charge contacts
			■ Control type
			A Soft keys
			The handset features 3 soft keys. By
		H	pressing a soft key, you can select the
			feature shown directly above it on the
			display.
B	C		B Navigator key
		I	–	{^}, {V}, {<}, or {>}: Scroll through
				various lists and items.
	D
			–	?	(Volume: {^} or {V}): Adjust the
	E	J		receiver or speaker volume while talking.
			– {<} (y: Caller list): View the caller list.
			– {>} (R: Redial): View the redial list.
	F		Display
		K
		L	Handset display items
			Item		Meaning
				l	Range status: The more
	A				bars visible, the closer the
					handset is to the base unit.
				_	Out of base unit range
	B			x	Paging, intercom mode.
A Charge indicator				s	Speakerphone is on. (page
					18)
Ringer indicator				C	The line is in use.
B Secure grip
					L When flashing slowly:
L Secure grip offers support when you
					The call is put on hold.
cradle the handset between your
					L When flashing rapidly: An
shoulder and ear.
					incoming call is now
C Speaker
					being received.
D {C} (Talk)
				y	Missed call*1 (page 30)
E {s} (Speakerphone)
F Dial keypad				i	The base unit transmission
G Receiver					power is set to “Low”. (page
H Display					16)
I {ic} (Off/Power)				k	The LCD and key backlight
					is off. (page 25)

		14	Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Getting Started

Item	Meaning
u	L When displayed next to
	the battery icon:
	Answering system is
	on.*2 (page 32)
	L When displayed with a
	number:
	New messages have
	been recorded.*2 (page
	34)
d	Answering system answers
	calls with a greeting
	message and caller
	messages are not
	recorded.*2 (“Selecting
	“Greeting Only””, page
	36)
&	Battery level
E	Alarm is on. (page 27)
6	Equalizer is set. (page 19)
:	Privacy mode is on. (page
	25)
~	Ringer volume is off. (page
	25)
3	Night mode is on. (page 27)
7	Blocked call*1 (page 27, 30)
6	New voice mail message
	received.*3 (page 37)
Line in	Someone is using the line.
use
IN USE	Answering system is being
	used by another handset or
	the base unit.*2

*1 Caller ID subscribers only

*2 KX-TG6621/KX-TG6622/KX-TG6623/ KX-TG6624

*3 Voice mail subscribers only

Base unit display items

■KX-TG6621/KX-TG6622/KX-TG6623/ KX-TG6624

Item	Meaning
- -	Answering system answers
	calls with a greeting
	message and caller
	messages are not recorded.
	(“Selecting “Greeting
	Only””, page 36)

Handset soft key icons

Icon	Action
^	Returns to the previous screen
	or outside call.
8	Displays the menu.
M	Accepts the current selection.
j	Displays a previously dialled
	phone number.
]	Makes a call. (page 18)
L	Temporarily turns off the ringer
	for incoming calls. (page 18)
/	Sets 24-hour or 12-hour clock
	format. (page 16)
H	Places a call on hold.
n	Opens the phonebook.
~	Allows you to edit phone
	numbers. (page 28, 30)
m	Adds new entry. (page 21, 28)
k	Displays the character entry
	mode for phonebook search.
	(page 21)
&	Turns the key lock feature off.
	(page 20)
/	Selects a character entry mode.
t	Selects handsets. (page 28)
O	Stops recording or playback.*1
I	Stores phone numbers. (page
	28, 31)

			Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333				15