Panasonic KX-TG6513BX, KX-TG6512BX, KX-TG6519BX, KX-TG5511BX User Manual
TG5511_6511_6521BX(e).book Page 1 Tuesday, June 8, 2010 9:17 AM
Operating Instructions
Digital Cordless Phone
Model No.
KX-TG5511BX
KX-TG6511BX
KX-TG6512BX
KX-TG6513BX
KX-TG6519BX
Digital Cordless Answering System
Model shown is KX-TG5511.
Model No.
Model shown is KX-TG6511.
KX-TG6521BX
Before initial use, see “Getting
Started” on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG5511_6511_6521BX(e).book Page 2 Tuesday, June 8, 2010 9:17 AM
Table of Contents
Introduction
Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 4
Important Information
For your safety . . . . . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . 6
For best performance . . . . . . . . . . . . . 6
Other information. . . . . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . 7
Getting Started
Setting up . . . . . . . . . . . . . . . . . . . . . . 8
Note when setting up. . . . . . . . . . . . . . 9
Controls. . . . . . . . . . . . . . . . . . . . . . . 10
Display. . . . . . . . . . . . . . . . . . . . . . . . 13
Turning the power on/off . . . . . . . . . . 14
Initial settings. . . . . . . . . . . . . . . . . . . 14
One touch eco mode. . . . . . . . . . . . . 15
Wall mounting . . . . . . . . . . . . . . . . . . 15
Remote operation. . . . . . . . . . . . . . . 34
Answering system settings. . . . . . . . 35
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . . 37
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 38
Handset locator . . . . . . . . . . . . . . . . 38
Transferring calls, conference calls . 38
Useful Information
Character entry. . . . . . . . . . . . . . . . . 39
Error messages . . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . . . 42
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 47
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . . 17
Key lock. . . . . . . . . . . . . . . . . . . . . . . 18
Phonebook
Handset phonebook . . . . . . . . . . . . . 19
Copying phonebook entries. . . . . . . . 20
Programming
Programmable settings . . . . . . . . . . . 21
Special programming . . . . . . . . . . . . 26
Registering a unit . . . . . . . . . . . . . . . 27
Caller ID Service
Using Caller ID service . . . . . . . . . . . 29
Caller list . . . . . . . . . . . . . . . . . . . . . . 29
Answering System
Answering system. . . . . . . . . . . . . . . 31
Turning the answering system on/off. 31
Greeting message. . . . . . . . . . . . . . . 32
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . . 33
2
TG5511_6511_6521BX(e).book Page 3 Tuesday, June 8, 2010 9:17 AM
Model composition
Introduction
Series Model No.
KX-TG5511 series KX-TG5511 KX-TG5511 KX-TGA551 1
KX-TG6511 series KX-TG6511 KX-TG6511 KX-TGA651 1
KX-TG6512 KX-TG6511 KX-TGA651 2
KX-TG6513 KX-TG6511 KX-TGA651 3
KX-TG6519 KX-TG6519 KX-TGA651 1
KX-TG6521 series KX-TG6521 KX-TG6521 KX-TGA651 1
L The suffix (BX) in the following model numbers will be omitted in these instructions:
KX-TG5511BX/KX-TG6511BX/KX-TG6512BX/KX-TG6513BX/KX-TG6519BX/
KX-TG6521BX
Feature differences
Series Answering system
KX-TG5511/
KX-TG6511 series
KX-TG6521 series r –
*1 KX-TG6512/KX-TG6513
Base unit Handset
Part No. Part No. Quantity
Intercom
Between handsets
– r
*1
3
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Introduction
Accessory information
Supplied accessories
Accessory item/
No.
Part number
1 AC adaptor/
PQLV219BX
2 Telephone line
cord
3 Rechargeable
batteries
HHR-55AAAB or
N4DHYYY00001
4 Handset cover
5 Charger — 1 2
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
12345
*1
/
Quantity
KX-TG5511/KX-TG6511
KX-TG6519/KX-TG6521
123
111
246
*2
123
KX-TG6512 KX-TG6513
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable
batteries
DECT repeater KX-A272
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
HHR-4DPA or HHR-4MRT
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
*1
4
TG5511_6511_6521BX(e).book Page 5 Tuesday, June 8, 2010 9:17 AM
Operating safeguards
For your safety
To prevent severe injury and loss of
life/property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.88
GHz to 1.90 GHz, and the RF transmission
power is 250 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
Important Information
5
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Important Information
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable Ni-
MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception fo r a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
6
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
TG5511_6511_6521BX(e).book Page 7 Tuesday, June 8, 2010 9:17 AM
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Other information
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information on Disposal in other Countries
outside the European Union
■ Power source:
100–240 V AC, 50/60 Hz
■ Power consumption:
Base unit
Standby: Approx. 0.45 W
Maximum: Approx. 3.8 W
Base unit
Standby: Approx. 0.5 W
Maximum: Approx. 3.8 W
Charger
Standby: Approx. 0.2 W
Maximum: Approx. 3.0 W
■ Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
*1 KX-TG5511/KX-TG6511/KX-TG6512/
KX-TG6513/KX-TG6519
*2 KX-TG6521
*3 KX-TG6512/KX-TG6513
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
L The range of the handset under maximum
conditions is 60 metres indoors and 300
metres outdoors. Please note it will
probably be shortened when near concrete
barriers, etc.
*1
:
*2
:
*3
:
Important Information
These symbols are only valid in the European
Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.
Specifications
■ Stand ard:
DECT (Digital Enhanced Cordless
Telecommunications), GAP (Generic
Access Profile)
■ Frequency range:
1.88 GHz to 1.90 GHz
■ RF transmission power:
Approx. 10 mW (average power per
channel)
7
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Getting Started
■ Base unit (KX-TG6511/KX-TG6512/
Setting up
KX-TG6513/KX-TG6519/
KX-TG6521)
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219BX.
■ Base unit (KX-TG5511)
Press plug firmly.
Hook
Use only the supplied
telephone line cord.
To telephone
line
DSL/ADSL filter*
“Click”
“Click”
(100-240 V AC,
50/60 Hz)
Correct Wrong
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
Press plug firmly.
Hook
(100-240 V AC,
50/60 Hz)
Use only the supplied
telephone line cord.
To telephone
line
DSL/ADSL filter*
“Click”
“Click”
Correct Wrong
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
■ Charger (KX-TG6512/KX-TG6513)
Hooks
(100-240 V AC,
50/60 Hz)
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.
8
TG5511_6511_6521BX(e).book Page 9 Tuesday, June 8, 2010 9:17 AM
L Confirm correct polarities (S, T).
Note when setting up
Note for connections
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
Rechargeable Ni-MH ONLY
L When the language selection is
displayed, see page 14.
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
the charge indicator goes off and
“Fully charged” is displayed.
“Charging” is displayed.
Confirm
Charge indicator
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a Tadaptor.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
4, 6.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
Getting Started
Base unit Charger
*1 KX-TG6512/KX-TG6513
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
*1
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
9
TG5511_6511_6521BX(e).book Page 10 Tuesday, June 8, 2010 9:17 AM
Getting Started
Battery level
Icon Battery level
& High
( Medium
) Low
0)4 Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous
use
Not in use
(standby)
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
L Actual battery performance depends
on usage and ambient environment.
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
18 hours max.
170 hours max.
Controls
Handset
■ KX-TG5511
A
B
C
D
E
A
B
A Charge indicator
Ringer indicator
B Speaker
C {C} (Talk)
D {s} (Speakerphone)
E Dial keypad
F Receiver
G Display
H {ic} (Off/Power)
I {ECO/R}
ECO: Eco mode shortcut key
R: Recall/Flash
F
G
H
I
J
K
10
TG5511_6511_6521BX(e).book Page 11 Tuesday, June 8, 2010 9:17 AM
J Microphone
K Charge contacts
■ Control type
A Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– {^} or {V}: Adjust the receiver or
speaker volume while talking.
– {<} (y: Caller list): View the caller
list.
– {>} (R: Redial): View the redial
list.
■ KX-TG6511/KX-TG6512/
KX-TG6513/KX-TG6519/KX-TG6521
A
B C
D
E
F
Getting Started
G
H
I
J
K
L
A
B
A Charge indicator
Ringer indicator
B Secure grip
L Secure grip offers support when
you cradle the handset between
your shoulder and ear.
C Speaker
D {C} (Talk)
E {s} (Speakerphone)
F Dial keypad
G Receiver
H Display
I {ic} (Off/Power)
J {ECO/R}
ECO: Eco mode shortcut key
R: Recall/Flash
11
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Getting Started
K Microphone
L Charge contacts
■ Control type
A Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– ? (Volume: {^} or {V}): Adjust the
receiver or speaker volume while
talking.
– {<} (y: Caller list): View the caller
list.
– {>} (R: Redial): View the redial
list.
■ KX-TG6511/KX-TG6512/
KX-TG6513/KX-TG6519
A B
A Charge contacts
B {x} (Locator)
■ KX-TG6521
Base unit
■ KX-TG5511
B
A Charge contacts
B {x} (Locator)
12
A
A B
DC E F G
A Charge contacts
B Speaker
C {4} (Erase)
D {■} (Stop)
E {^}/{V} (Volume up/down)
{7}/{8} (Repeat/Skip)
F {6} (Play)
Message indicator
G {x} (Locator)
H {s} (Answer on)
Answer on indicator
H
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Item Meaning
Display
: Privacy mode is on.*1
(page 24)
Handset display items
Item Meaning
w Within base unit range
_ Out of base unit range
x Paging, intercom
mode.
*1
s Speakerphone is on.
(page 16)
C The line is in use.
L When flashing slowly:
The call is put on hold.
L When flashing rapidly:
An incoming call is
now being received.
y Missed call
*2
i The base unit
transmission power is
set to “Low”. (page 15)
k The LCD and key
backlight is off. (page
23)
u L When displayed next
to the battery icon:
Answering system is
*3
(page 31)
on.
L When displayed with
a number: New
messages have been
recorded.
*3
d Answering system
answers calls with a
greeting message and
caller messages are not
recorded.
*3
(“Selecting
“Greeting Only””, page
36)
& Battery level
E Alarm is on. (page 26)
(page 29)
(page 33)
~ Ringer volume is off.
(page 25)
7 Blocked call
(page 27, 30)
6 New voice mail
message received.
(page 37)
Line
in use
Someone is using the
line.
IN USE Answering system is
being used by the base
unit.
*1 KX-TG6512/KX-TG6513
*2 Caller ID subscribers only
*3 KX-TG6521
*4 Voice mail subscribers only
Soft key icons
Icon Action
^ Returns to the previous
screen or outside call.
8 Displays the menu.
M Accepts the current
selection.
j Displays a previously
dialled phone number.
] Makes a call. (page 16)
L Temporarily turns off the
ringer for incoming calls.
(page 17)
H Places a call on hold.
(page 38)
n Opens the phonebook.
~ Allows you to edit phone
numbers. (page 27, 30)
m Adds new entry. (page 19,
27)
Getting Started
*2, *3
*1
*3
*4
*1
13
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Getting Started
Icon Action
k Displays the character
& Turns the key lock feature
/ Selects a character entry
O Stops recording or
I Stores phone numbers.
l Inserts a dialling pause.
W Erases the selected item or
4 Allows you to make an
w Establishes a conference
^ Erases a number/character.
1 Puts the call on mute.
*1 KX-TG6512/KX-TG6513
*2 KX-TG6521
entry mode for phonebook
search. (page 19)
off. (page 18)
mode.
playback.
(page 27, 30)
returns to the outside call.
intercom call.
call.
*2
*1
(page 38)
*1
(page 38)
Turning the power on/off
Initial settings
Symbol meaning:
Example: {V}/{^}: “Off”
Press {V} or {^} to select the words
in quotations.
Display language
Important:
L When the language selection is
displayed after installing the
batteries for the first time, perform
step 2.
3 display languages are available.
You can select “English”, “”, or
“”.
1 8 i {#}{1}{1}{0}
2 {V}/{^}: Select your desired
language. i M i {ic}
Dialling mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 8 i {#}{1}{2}{0}
2 {V}/{^}: Select the desired setting.
Power on
Press {ic} for about 1 second.
Power off
Press {ic} for about 2 seconds.
i M i {ic}
Date and time
8 i {#}{1}{0}{1}
1
2 Enter the current date, month, and
year. i M
Example: 15 July, 2010
{1}{5} {0}{7} {1}{0}
3 Enter the current hour and minute.
Example: 15:30
{1}{5} {3}{0}
14
TG5511_6511_6521BX(e).book Page 15 Tuesday, June 8, 2010 9:17 AM
4 M i {ic}
Note:
L When you select Arabic or Persian as
the display language, enter the
current year, month, and date.
L To correct a digit, press {<} or {>} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
One touch eco mode
The {ECO/R} button on the handset
enables you to activate the eco function
with one touch.
By activating eco mode, your unit can
reduce the base unit transmission power
by up to 90% in standby mode.
You can turn on/off one touch eco mode
by just pressing {ECO/R}. The default
setting is “Normal”.
– When the one touch eco mode is on:
“Low” is temporarily displayed and
i is shown on the handset display
instead of w.
– When the one touch eco mode is off:
“Normal” is temporarily displayed
and i goes off from the handset
display.
Note:
L When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be
reduced.
L Activating one touch eco mode
reduces the range of the base unit in
standby mode.
L If you set the repeater mode to “On”
(page 28):
– One touch eco mode is cancelled.
– “Eco Setup” is not shown in the
display menu (page 22).
Wall mounting
Note:
L Make sure that the wall is strong
enough to support the weight of the
unit.
■ Base unit
(KX-TG6511/KX-TG6512/
KX-TG6513/KX-TG6519/
KX-TG6521)
Hook
■ Charger
(KX-TG6512/KX-TG6513)
Hooks
Getting Started
57 mm
Screws
(Not supplied)
25 mm
Screws
(Not supplied)
15
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