Panasonic KX-TG6502B User Manual

Model shown is KX-TG6500.

5.8 GHz Expandable Cordless Phone System

Operating Instructions

Model No. KX-TG6500

KX-TG6502

Pulse-or-tone dialing capability

The unit is Caller ID compatible. To display the caller’s name and phone number,
you must subscribe to Caller ID service.

PLEASE READ BEFORE USE AND SAVE.

Charge the battery for 6 hours before initial use.

Panasonic World Wide Web address: http://www.panasonic.com

for customers in the USA or Puerto Rico

Thank you for purchasing your new Panasonic cordless telephone.

Please read the IMPORTANT SAFETY INSTRUCTIONS on
page 99 before use. Read and understand all instructions.

Caller ID and Call Waiting Service, where available, are telephone company
services. After subscribing to Caller ID this phone will display a caller’s name
and phone number. Call Waiting Caller ID, which displays a second caller’s
name and phone number while the user is on another call, requires a
subscription to both Caller ID and Call Waiting with Caller ID services (CWID).

Attach your purchase receipt here.

Copyright:

This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic Communications Co., Ltd.

© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.

Accessories (included)

For extra orders, call 1-800-332-5368.
For hearing or speech impaired TTY users, call 1-866-605-1277.

A AC Adaptor (p. 12)

Order No. PQLV1Z (PQLV1)

1

A Handset Cover (p. 16)

Order No. PQYNTG6500BR

KX-TG6500: 1
KX-TG6502: 2

A

Wall Mounting Adaptor
(p. 84)
Order No. PQKL10063Z3

A 4-Wire Telephone Line

Cord with Green Plugs
(p. 13, 14)
Order No. PQJA10088Z

1

A Battery (p. 16)

Order No. HHR-P104

KX-TG6500: 1
KX-TG6502: 2

A 2-Wire Telephone Line

Cord with Transparent
Plugs (p. 14)
Order No. PQJA10075Z

1

A Belt Clip (p. 87)

Order No. PQKE10377Z5

KX-TG6500: 1
KX-TG6502: 2

A Charger Unit (p. 12) (KX-TG6502 only)

Order No. PQLV30024ZB
AC Adaptor Order No. KX-TCA1-G (KX-TCA1)

1

KX-TG6502: 1 Charger Unit

2

Expanding Your Phone

For KX-TG6500 users

KX-TG6500 includes 1 handset and 1 base unit. You can expand the system by
adding up to 3 accessory handsets, sold separately.
A maximum of 4 handsets can be registered to the base unit.

KX-TG6500

KX-TG6500 KX-TG6500

Up to 3 accessory handsets can be added.

Up to 3 accessory handsets can be added.

• The included handset is pre-registered at the factory and assigned an extension

number 1.

For KX-TG6502 users

KX-TG6502 includes 2 handsets, 1 charger unit and 1 base unit. You can expand
the system by adding up to 2 accessory handsets, sold separately.
A maximum of 4 handsets can be registered to the base unit.

KX-TG6502

KX-TG6502

Up to 2 accessory handsets can be

Up to 2 accessory handsets can be

added.

added.

KX-TGA650

KX-TGA650

KX-TG6500

Model shown
is KX-TGA650.

• The included handsets are pre-registered at the factory and assigned extension

numbers 1 and 2.

The model number of the accessory handset is KX-TGA650.
A charger unit is included with each accessory handset.
To order accessory handsets, contact your dealer or call 1-800-211-PANA(7262)
to locate a dealer.

After purchasing accessory handsets, you must register each to the base unit.
(Please read the accessory handset’s Installation Manual.)

For assistance, please call: 1-800-211-PANA(7262)

3

Contents

Preparation

For Best Performance . . . . . . . . 6

Location of Controls . . . . . . . . . 7

Displays . . . . . . . . . . . . . . . . . . 10

Installation . . . . . . . . . . . . . . . . 12

Connecting the AC Adaptor . . 12
Connecting the Telephone

Line Cord. . . . . . . . . . . . . . . . . 13

Installing the Battery in

the Handset. . . . . . . . . . . . . . . 16

Battery Charge . . . . . . . . . . . . 16

Programmable Settings. . . . . . 18

Programming Guidelines. . . . . 18

Function Menu Table . . . . . . . 19

Date and Time. . . . . . . . . . . . . 20

Display Language

Dialing Mode . . . . . . . . . . . . . . 21

Line Mode . . . . . . . . . . . . . . . . 22

Auto Talk . . . . . . . . . . . . . . . . . 23

LCD Contrast . . . . . . . . . . . . . 23

Ringer Volume . . . . . . . . . . . . 24

Ringer Tone . . . . . . . . . . . . . . 26

Preparing the Answering

System . . . . . . . . . . . . . . . . . . . 28

Greeting Message. . . . . . . . . . 28

Caller’s Recording Time . . . . . 30

Number of Rings . . . . . . . . . . . 31

Recording Mode . . . . . . . . . . . 32

Message Alert . . . . . . . . . . . . . 32

. . . . . . . . . . .21

Telephone System

Making Calls . . . . . . . . . . . . . . . 33

Using the Handset. . . . . . . . . . 33

Using the Base Unit . . . . . . . . 37

Answering Calls . . . . . . . . . . . . 39

Using the Other Line

During a Conversation. . . . . . . 40

4

Caller ID Service. . . . . . . . . . . . 41

Using the Caller List. . . . . . . . . 42

Viewing the Caller List. . . . . . . 42

Calling Back from the

Caller List . . . . . . . . . . . . . . . . 43

Editing the Caller’s Phone

Number . . . . . . . . . . . . . . . . . . 44

Caller ID Number Auto Edit . . 45
Storing Caller Information

in the Phone Book. . . . . . . . . . 46

Erasing Caller Information. . . . 46

Phone Book . . . . . . . . . . . . . . . 47

Storing Names and Numbers
Dialing from the Phone Book
Chain Dial
Editing an Item in the

Phone Book
Erasing an Item in the

Phone Book
Copying Items in the

Phone Book. . . . . . . . . . . . . . . 52

Speed Dialer . . . . . . . . . . . . . . . 54

Storing Phone Numbers . . . . . 54

Dialing a Stored Phone

Number . . . . . . . . . . . . . . . . . . 54

Intercom . . . . . . . . . . . . . . . . . . 55

Making Intercom Calls. . . . . . . 55

Answering Intercom Calls . . . . 56

Voice Paging . . . . . . . . . . . . . . 57

Transferring a Call . . . . . . . . . . 58

Conference Calls . . . . . . . . . . . 61

Call Share . . . . . . . . . . . . . . . . 62

Room Monitor. . . . . . . . . . . . . . 63

Special Features. . . . . . . . . . . . 65

Muting Your Conversation. . . . 65

Call Privacy . . . . . . . . . . . . . . . 65

Using the PAUSE Button
(For PBX Line/Long Distance

Calls) . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . 51

. . . 47

. . 48

Contents

Temporary Tone Dialing (For
Rotary or Pulse Service Users). . 66

For Call Waiting Service

Users . . . . . . . . . . . . . . . . . . . . 66

FLASH Button . . . . . . . . . . . . . 67

Incoming Call Tone . . . . . . . . . 68

Line Selection . . . . . . . . . . . . . 69

Key Tone . . . . . . . . . . . . . . . . . 70

Answering System

Automatic Answering

Operation. . . . . . . . . . . . . . . . . . 71

Setting the Unit to Answer

Calls. . . . . . . . . . . . . . . . . . . . . 71

Monitoring Incoming Calls . . . . 72

Listening to Messages . . . . . . . 73

Using the Base Unit . . . . . . . . 73

Using the Handset

(Remote Operation) . . . . . . . . . 74

Erasing Messages . . . . . . . . . . 77

Recording a Memo

Message . . . . . . . . . . . . . . . . . . 78

Transferring a Call to the

Answering System . . . . . . . . . . 79

Remote Operation from a

Touch Tone Phone . . . . . . . . . .80

Remote Code . . . . . . . . . . . . . 81

Voice Menu . . . . . . . . . . . . . . . 82

Direct Remote Operation . . . . . 83

Useful Information

Wall Mounting . . . . . . . . . . . . . . 84

Belt Clip . . . . . . . . . . . . . . . . . . . 87

Optional Headset . . . . . . . . . . . 87

Direct Commands . . . . . . . . . . . 88

Canceling Registration/

Re-registration . . . . . . . . . . . . . 90

Canceling the Handset

Registration . . . . . . . . . . . . . . . 90

Re-registering the Handset . . . 90

If the Following Appear on

Your Display... . . . . . . . . . . . . . 92

Troubleshooting . . . . . . . . . . . . 94

Important Safety

Instructions . . . . . . . . . . . . . . . . 99

FCC and Other Information . . 100

Index . . . . . . . . . . . . . . . . . . . . 103

Warranty . . . . . . . . . . . . . . . . . 105

Specifications . . . . . . . . . . . . . 107

Preparation

Important

Throughout these Operating Instructions, and are used
to indicate with which unit an operation can be performed.

Handset
Base Unit
Handset Base Unit

Handset & Base Unit

: Perform with the handset.

: Perform with the base unit.

: Perform with the handset and base unit separately.

:

Perform with

For assistance, please call: 1-800-211-PANA(7262)

Handset Base Unit

the handset and base unit

together.

Useful InformationAnswering SystemTelephone System

5

For Best Performance

A

Battery charge

The handset is powered by a
rechargeable Nickel-Metal Hydride
(Ni-MH) battery. Charge the battery
for 6 hours before initial use (p. 16).

AND

(KX-TG6502 only)

Base unit location/Noise

Calls are transmitted between the base unit and handset using wireless radio
waves. For maximum distance and noise-free operation, the recommended
base unit location is:

Away from electrical appliances

way from electrical appliances

such as a TV, personal computer

such as a TV, personal computer

or another cordless phone.

or another cordless phone.

Raise the

Raise the

antennas.

antennas.

Note:

• If you use the handset near a microwave oven which is being used, noise may be

heard from the receiver or the speaker. Move away from the microwave oven and
closer to the base unit.

• If you use the handset near another cordless phone’s base unit, noise may be

heard. Move away from the other cordless phone’s base unit and closer to your
base unit.

In a HIGH and CENTRAL location

In a HIGH and CENTRAL location

with no obstructions such as walls.

with no obstructions such as walls.

6

Location of Controls

LINE SE

LECT

AUT

O

ER

AS

E

M

E

M

O

PRO

GRA

M

L

IN

E1

L

IN

E

2

ME

S

SA

G

E

KX

TG

650

0

LINE SELEC T

MESS AGE

AUTO

ERAS E

MEMO

PROG RAM

Base unit

[MEMO] Button (p. 78)

[ERASE] Button (p. 77)

Display (p. 11)
[PROGRAM]

Button (p. 54)

[AUTO] Button (p. 54)

[GREETING REC] (Record)

Button (p. 28)

Antenna
(p. 6)

Speaker

AUTO

PROGRAM

Charge Contacts (p. 17)

[*] (TONE) Button (p. 66)

ERASE

[GREETING CHECK] Button (p. 29)

[ANSWER ON] Button and

Indicator (p. 71)

MEMO

LINE SELECT

MESSAGE

[MESSAGE] Button (p. 73)

[STOP] Button (p. 76)

[LINE SELECT]

Button (p. 25, 28, 71)

[REDIAL/PAUSE]
Button (p. 38, 65)

[LOCATOR/
INTERCOM/
TRANSFER]

Button and
Indicator (p. 55)

Preparation

NEW MESSAGE
Indicator (p. 73)

Antenna (p. 6)

CHARGE Indicator (p. 16)

IN USE Indicator (p. 33)

[CONF] (Conference) Button
(p. 61)

[HOLD] Button (p. 38)

[SP-PHONE] (Speakerphone)

Button and Indicator (p. 37)

For assistance, please call: 1-800-211-PANA(7262)

KX

-

LINE1

TG6500

O

MESSAGE

LINE2

LINE Buttons (p. 37)

Useful InformationAnswering SystemTelephone System

ERAS

E

LINE SELECT

MEM

PROGRAM

AUTO

Navigator Key
([B], [d], [H], [G]) (p. 9)

[FLASH/CALL WAIT] Button
(p. 66, 67)

[MUTE] Button (p. 65)

MIC (Microphone) (p. 28, 37)

7

Location of Controls

PA

USE

Handset

Back side

Ringer/Message Alert
Indicator (p. 32, 39)

Speaker

Display (p. 10)

Headset Jack (p. 87)

C] (TALK) Button (p. 33)

[

[s] (Speakerphone)

Button (p. 33)

[*] (TONE) Button (p. 66)

[HOLD/INTERCOM]

Button (p. 35, 55)

[FLASH/CALL WAIT] Button (p. 66, 67)

PAUSE

Antenna

Receiver

Soft Keys (p. 9)

[OFF] Button (p. 18, 33)

[MENU] Button (p. 18)

Navigator Key ([B], [d])
(p. 9)

[REDIAL/PAUSE]
Button (p. 34, 65)

Microphone (p. 33)

Charge Contacts (p. 17)

Charger unit (KX-TG6502 only)

Charge Contacts (p. 17)

Charge Contacts (p. 14)

CHARGE Indicator (p. 13)

CHARGE Indicator (p. 16)

8

Location of Controls

How to use the soft keys/navigator keys

Handset soft keys

1

]

IN USE

SPI

PRIVACY

LINE1 LINE2

1

SEARCH

3 soft keys are used to select functions displayed
directly above each key. Functions displayed above
each key will change depending on the state of use.

On this sample display, “ ”, “ ” and
“ ” are displayed above the soft keys.

SEARCH

LINE1 LINE2

Preparation

Pressing the right soft key selects “ ”.

Pressing the middle soft key selects “ ”.

Pressing the left soft key selects “ ”.

• When a function name does not appear above a soft key, the soft key has no

function.

Throughout these Operating Instructions, the soft keys are indicated by their
icons, such as , and .

LINE1 LINE2

LINE1

SEARCH

SEARCH

LINE2

Handset navigator key

Scrolls up [B] and down [d] the function menu, the
Caller List and the phone book.
Increases [B] or decreases [d] the handset ringer and
receiver/speaker volumes.

Throughout these Operating Instructions, the handset navigator key is indicated
by the arrows [d] and [B].

Base unit navigator key

Increases [B] or decreases [d] the base unit speaker
volumes.
Increases [B] or decreases [d] the base unit ringer
volume for the line after pressing [LINE SELECT]
[H] and [G]
after pressing [LINE SELECT]
Repeats [H] or skips [G] recorded messages.

select the base unit ringer tone for the line

(p. 27)

.

(p. 25)

Useful InformationAnswering SystemTelephone System

.

Throughout these Operating Instructions, the base unit navigator key is
indicated by the arrows [d],

For assistance, please call: 1-800-211-PANA(7262)

[B], [H] and [G].

9

Displays

Handset

1234 56

1

L1 L2

VE

SP

PRIVACY

10 missed calls

D01

9

LINE1 LINE2

1 “ ” and “ ” indicate the status of each line as follows:

L1 L2

Off (invisible) The line is free.

On The line is being used.

Flashing

Flashing rapidly A call is being received.

2 “SP” is shown when you are using the handset speakerphone.
3 “ ” indicates Voice Enhancer mode is on (p. 36).

VE

4 “PRIVACY” indicates Call Privacy mode is on (p. 65). Other extension users

cannot join your conversation.

5 The battery icon indicates battery strength (p. 16).
6 The extension number of your handset is displayed if it has been registered to

the base unit (p. 3, 90, 91).

7 The display shows the dialed number, call status, programming options, phone

book items, Caller ID information, etc.

8 The icons on the bottom line indicate the functions of the corresponding soft

keys which are located directly below the display (p. 9).

9 “D” (extension icon) and extension numbers are displayed (ex. base unit=“0”,

handset 1= “1”)
a) during an intercom call (p. 55) or a conference call (p. 61);
b) while monitoring a room (p. 64).

A call is on hold on the handset or base unit, or the
Answering System is answering a call (p. 71).

1

SEARCH

]

7

8

10

Displays

LINE

LINE

Base unit

1“ ” indicates the line 1 ringer on the base unit is off

L

12 3 4

FFULL

L

1
2

L

LINE

1

LINE

2

5

3 “E” flashes until you set the date and time, and flashes after a power failure. If

it is flashing, set the date and time (p. 20).

4 Message counter shows:

— the number of recorded messages (p. 73). If the recording time is set to

“Greeting only”, “ ” will be displayed for a few seconds when you turn the
Answering System on (p. 71).

— the selected volume level while you are adjusting the speaker volume

(p. 29, 37).

“ ” when

—
— “ ” when your greeting message or memo message was not recorded

correctly (p. 28, 78).

5 “ ” and/or “ ” will be displayed when selecting the line(s)

LINE 1 LINE 2

a) to record the greeting message (p. 28);
b) to turn the Answering System on (p. 71);
c) to play back messages (p. 29, 73);
d) to erase messages (p. 77);
e) to change the ringer volume or tone (p. 25, 27).

“ ” and/or “ ” will flash when

LINE 1 LINE 2

a) the Answering System is answering a call on the line (p. 71);
b) a message on the line is played (p. 73).

[PROGRAM]

1

(p. 25).
“ ” indicates the line 2 ringer on the base unit is off

L

2

(p. 25).

2“ ” flashes when no new messages can be

FULL

recorded. Erase unnecessary messages (p. 77).

is pressed to store a phone number (p. 54).

Preparation

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering SystemTelephone System

11

Installation

Connecting the AC Adaptor

Base unit

Fasten the AC adaptor cord.

Raise the antennas.

Bottom of the base unit

Power Outlet (AC 120 V, 60 Hz)

AC Adaptor
for Base Unit

•

Base unit: USE ONLY WITH

• The AC adaptor must remain connected at all times. (It is normal for the adaptor to

feel warm during use.)

• The AC adaptor should be connected to a vertically oriented or floor-mounted AC

outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to become disconnected.

• If your unit is connected to a PBX which does not support Caller ID, you cannot

access Caller ID services.

• This unit will not function during a power failure. We recommend connecting a

standard telephone to the same telephone line or to the same telephone jack
using the Panasonic KX-J66 T-adaptor, or using the Panasonic Battery Back-Up
Power Supply KX-TCA200.

Panasonic AC ADAPTOR PQLV1

Hook

(Order No. PQLV1Z)

.

Charger unit (KX-TG6502 only)

Power Outlet

AC Adaptor

• Charger unit:

KX-TCA1-G).

• The AC adaptor must remain connected at all times. (It is normal for the adaptor to

feel warm during use.)

• The AC adaptor should be connected to a vertically oriented or floor-mounted AC

outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to become disconnected.

USE ONLY WITH

Panasonic AC ADAPTOR KX-TCA1

(AC 120 V, 60 Hz)

(Order No.

12

Installation

Connecting the Telephone Line Cord

Connect the telephone line cord(s) to the base unit.
If your unit is connected to a telephone line with DSL service, see page 15.

To connect to a 2-line telephone jack

2-Line

Telephone Jack
4-Wire Telephone
Line Cord

with GREEN Plugs

(RJ14C)

Preparation

GREEN Plug

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering SystemTelephone System

13

Installation

To connect to 2 single-line telephone jacks

4-Wire Telephone Line Cord

with GREEN Plugs

Single-Line
Telephone Jacks
(RJ11C)

2-Wire Telephone Line
Cord with

TRANSPARENT Plugs

TRANSPARENT
Plug

GREEN
Plug

If you use the unit as a single-line telephone only

Single-Line

2-Wire Telephone
Line Cord with

TRANSPARENT
Plugs

Telephone Jack
(RJ11C)

LINE 2

LINE 1

LINE 1

TRANSPARENT Plug

14

Installation

For DSL service users

If the unit is connected to a telephone line with DSL service, you may hear noise
from the receiver or speaker during conversations or the unit may not display
caller’s name and/or phone number properly. We recommend connecting a noise
filter* (contact your DSL service provider) to the DSL telephone line between the
base unit and the telephone line jack.

N Connecting a 2-line telephone jack

For this connection, please purchase the Panasonic T-adaptor KX-J24. To order,
call the accessories telephone number on page 2.

Ex. DSL line is LINE 2.

T-adaptor
KX-J24

2-LINE
PHONE

LINE 2

Preparation

TRANS­PARENT
Plug

1

TRANSPARENT
Plug

12-Wire Telephone Line Cord with TRANSPARENT Plugs
24-Wire Telephone Line Cord with GREEN Plugs

GREEN Plug

2

*Noise Filter

N Connecting 2 single-line telephone jacks

Ex. DSL line is LINE 2.

2

*Noise Filter

1

Noise
Filter Plug

2-Line Telephone
Jack (RJ14C)

Single-Line
Telephone Jacks
(RJ11C)

Useful InformationAnswering SystemTelephone System

LINE 2

TRANSPARENT
Plug

12-Wire Telephone Line Cord with TRANSPARENT Plugs
24-Wire Telephone Line Cord with GREEN Plugs

GREEN Plug

For assistance, please call: 1-800-211-PANA(7262)

LINE 1

15

Installation

Installing the Battery in the Handset

Insert the battery (1), and press it down until it snaps into the compartment (2).
Close the cover.

2

1

To replace the battery:

Press the notch on the cover firmly and slide it as
indicated by the arrow. Replace the old battery with a new
one (p. 17). Close the cover and charge the handset for 6
hours.

Battery Charge

Place the handsets on the base
unit and charger for 6 hours
before initial use.

• The unit beeps once, the CHARGE

indicator lights and “Charging” is
displayed.

• When the battery is fully charged,

“Charge completed” is displayed if
there are no new calls in the Caller
List.

Battery strength

You can confirm the battery
strength on the handset
display.
Battery strength is indicated
by the icons shown in the
chart to the right.

16

AND

CHARGE Indicator

Display prompt Battery strength

1 Fully charged

2 Medium

3 Low

(flashing) Needs to be recharged.

3

4 Discharged

(KX-TG6502 only)

Installation

Recharge

Recharge the battery when:
— “Recharge battery” is displayed on the handset,

3” flashes, or

— “
— the handset beeps intermittently while it is in use.

• The display will continually indicate “Recharge battery” and/or “

flash when the handset battery is charged for less than 15 minutes and the
handset is lifted off the base unit or charger.

• If the battery has been discharged, the handset will display “Charge for 6 HRS”

4” when you place the handset on the base unit or charger. The handset

and “
will not work unless the battery is charged. Continue charging.

Battery replacement:

If you cleaned the charge contacts and fully charged the battery, but after a few
telephone calls, “Recharge battery” is displayed and/or “3” continues to
flash, or “Charge for 6 HRS” and “
to be replaced. Please order a new Panasonic HHR-P104 battery at the
telephone number shown on page 2. To replace the battery, see page 16.

A nickel metal hydride battery that is recyclable powers the product
you have purchased. Please call 1-800-8-BATTERY for information
on how to recycle this battery.

4” are displayed, the battery may need

IN USE

SPI

PRIVACY

Recharge battery

3” will

3

1

]

Preparation

Battery information

After your Panasonic battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (TALK) Up to 5 hours

While not in use (Standby) Up to 11 days

While using the Clarity Booster feature (p. 36) Up to 3 hours

• A fully charged battery will give you up to 5 hours of continuous talk time, or keep

your handset in Standby mode to receive incoming calls for up to 11 days (if no
phone calls are made). Battery power is consumed whenever the handset is off of
the base unit or charger, even when the handset is not in use. The longer you leave
the handset off of the base unit or charger, the time you can actually talk on the
handset will be shortened. Actual battery performance depends on a combination of
how often the handset is in TALK mode and how often it is in Standby mode.

• Clean the charge contacts of the handset, the base unit and charger with a
soft, dry cloth once a month. Clean more often if the unit is subject to
grease, dust or high humidity. Otherwise the battery may not charge properly.

• If the battery is fully charged, you do not have to place the handset on the base

unit or charger until “Recharge battery” is displayed and/or “
This will maximize the battery life.

•

If you want to keep the battery fully charged at all times, place the handset on the base
unit or charger when the handset is not used. The battery cannot be overcharged.

• When the Clarity Booster feature is turned on automatically or manually, battery
operating time may be shortened (p. 36).

For assistance, please call: 1-800-211-PANA(7262)

3” flashes.

Useful InformationAnswering SystemTelephone System

17

Programmable Settings

SAVE

BACK

Programming Guidelines

Handset

The unit has several programmable functions which can be selected from the
function menu on the display (p. 19).

The soft key works as

The soft key works

The soft key works

as the key.

BACK

BACK

as the key.

Navigator key scrolls

Navigator key scrolls

through the menu.

through the menu.

SAVE

BACK

The soft key works as

the or key.

SELECT

the or key.

SELECT

SAVE

[OFF] exits

[OFF] exits

programming.

programming.

[MENU] enters the

[MENU] enters the

function menu.

function menu.

SAVE

SAVE

How to select a function item from the menu

Make sure the handset and base unit are not being used. The handset
must be operated near the base unit and while off the base unit or charger.

1

Press

[MENU]

• The main menu is displayed (p. 19).

2 Scroll to the desired item by pressing [d] or

[B].

3 Press the soft key ( ) to select the desired item.

.

B

Ringer setting

BACK

SELECT

d

PLAY

SELECT

4 If the item has a sub-menu, select the menu item (p. 19).

Repeat steps 2 and 3 until the desired item is displayed.
If the item has no sub-menu, go to step 5.

5 Select the desired setting by pressing [d] or

[B], then press the soft key ( ).

• A confirmation tone will be heard and the setting

will be saved.

6 Press

• To go back to the previous menu, press the soft key ( ), or press the soft key

( ) while “---(Go back)----” is displayed. If you press this key in the

SELECT

main menu, the unit will exit programming mode.

• After programming is complete, the display will return to the main menu or the

sub-menu depending on which menu the selected item is located. (See the menu
table on page 19.)

• You can exit programming mode at any time by pressing [OFF].

If you do not press any buttons for 60 seconds, the unit will exit programming mode.

•

• If the unit detects a problem, an error message will be displayed (p. 92–94) and/or

error beeps will sound.

[OFF] to exit programming mode.

SAVE

BACK

d

B

BACK

PLAY

SAVE

18

Programmable Settings

Function Menu Table

You can use the following functions to customize your unit. See the corresponding
pages for function details.

• After pressing [MENU], you can also program menu items directly by pressing ([0]
to [9], [*] and [#]) instead of using the soft keys (p. 88, 89).

Main menu

Message play

Phone book

Ringer setting

Date and time

Voice enhancer

Copy phone book

Initial setting

p. 74

p. 47
p. 49

p. 20

p. 36

Handset

Sub-menu

Ringer volume

Ringer tone

Incoming call.

Copy 1 item

Copy all items

Set answering

Message alert

LCD contrast

Key tone

Auto talk

Room monitor

Caller ID edit

Set tel line

Set base unit

I

p. 24

p. 26

p. 68

p. 52

p. 53

p. 32

p. 23

p. 70

p. 23

p. 63

p. 45

Sub-menu

Number of rings

Recording time

Remote code

Recording mode

Line selection

Set dial mode

Set flash time

Set line mode

Ringer volume

Ringer tone

Incoming call.

Room monitor

Line selection

II

p. 31

p. 30

p. 81

p. 32

p. 69

p. 21

p. 67

p. 22

p. 25

p. 27

p. 68

p. 63

p. 70

Preparation

Useful InformationAnswering SystemTelephone System

Registration

Change language

• If you program the date and time, dialing mode, flash time, line mode, number of
rings, recording time, recording mode or the remote code using one of the
handsets, you will not need to program the same item using another handset.

For assistance, please call: 1-800-211-PANA(7262)

p. 21

HS registration

Deregistration

p. 91

p. 90

19

Programmable Settings

Date and Time

We recommend you set the date and time so that the unit will announce the day
and time each message was recorded when you play back messages.

Handset

1 Press [MENU]. 2 Scroll to “Date and time” by pressing [d]

or [B], then press the soft key ( ).

SELECT

3 (1) Enter 2 digits each for the month, day and

year. (Ex. To set May 15, 2004, enter
“05 15 04”.)

(2) Enter 4 digits for the time (hour and

minute). (Ex. To set 9:30, enter “0930”.)

• If you enter a wrong number, press the soft key

f g

( ) or ( ), or press [B] or [d] to
move the cursor to the incorrect number. Enter
the correct number.

B

Date and time

BACK

Date:|12.31.2004
Time:12:00 AM
0-9=Date&Time
@=AM/PM

Date:|05.15.2004
Time:09:30 AM
0-9=Date&Time
@=AM/PM

d

PLAY

f g

f g

SELECT

SAVE

SAVE

4 Select “AM” or “PM” by pressing [*]. 5 Press the soft key ( ).

• The date and time are set and “E” disappears from the base unit display.

• If the handset beeps 3 times, the date and time were not set correctly. Start

again from step 3.

SAVE

6 Press [OFF].

• When entering the time, you cannot enter numbers greater than 12. Do not use
military time. (To set 13:00 hours, enter “0100”, and select “PM” in step 4.

The date and time may be incorrect after a power failure. When “E” flashes on
the base unit display, set the date and time again.

To confirm the date and time, repeat steps 1 and 2.

• The current date and time are displayed. When finished, press [OFF].

For Caller ID service users (p. 41)

• When a call is received, Caller ID information adjusts the date and time if the

time is incorrect.

• Caller ID information will automatically adjust the date and time for daylight

saving time.

• If the date and time have not been previously set, Caller ID information will not

adjust the date and time.

20

)

Programmable Settings

Display Language

You can select either “English” or “Spanish” as the display language. The factory
preset is “English”.

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Change language” by pressing

[d] or [B], then press the soft key ( ).

SELECT

4 To change from English to Spanish, press the

soft key ( ).
To change from Spanish to English, press the
soft key ( ).

• The display changes to the selected language.

• You can also select the display language by
pressing [d] or [B].

5

When Spanish is selected, press the soft key ( ), then press

[OFF]

When English is selected, press the soft key ( ), then press

• If you select a language you cannot read, change the display language again

using direct commands (p. 89).

ESPAÑOL

ENGLISH

.

Change language

Display

:English

GUARDAR

SAVE

[OFF]

Preparation

.

Dialing Mode

If you have touch tone service, set the dialing mode to “Tone”. For rotary or pulse
service, set to “Pulse”. The factory preset is “Tone”.

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Set tel line” by pressing [d] or

[B], then press the soft key ( ).

SELECT

Set tel line

4 Scroll to “Set dial mode” by pressing [d]

or [B], then press the soft key ( ).

SELECT

5 Select “Pulse” or “Tone” by pressing [d] or

[B].

6 Press the soft key ( ), then press [OFF].

For assistance, please call: 1-800-211-PANA(7262)

SAVE

Set dial mode

Set dial mode

:Tone

Useful InformationAnswering SystemTelephone System

21

Programmable Settings

Line Mode

The line mode for both lines is preset to “B” and generally should not be adjusted. If
the line buttons on the base unit do not light properly, or the line status icons (
and
incorrect. Set line mode to

) are not displayed on the handset properly, the line mode selection is

L2

Handset

“A”

L1

. Each line has its own setting.

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Set tel line” by pressing [d] or

[B], then press the soft key ( ).

SELECT

Set tel line

4 Scroll to “Set line mode” by pressing [d]

or [B], then press the soft key ( ).

SELECT

5 Press [d] (Line1) or [B] (Line2) to select

the line.

6 Select “A” or “B” by pressing [d] or [B].

Set line mode

Set line mode

d

=Line1 B=Line2

Set line mode

Line1:B

7 Press the soft key ( )

• To select the other line, repeat from step 4.

SAVE

8 Press [OFF].

22

Programmable Settings

Auto Talk

The Auto Talk feature allows you to answer calls by simply lifting the handset off the
base unit or charger (for KX-TG6502 or accessory handset users, p. 3). You do not
need to press [C] or [s]. The factory preset is OFF.

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Auto talk” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Select “On” or “Off” by pressing [d] or [B].

5 Press the soft key ( ), then press [OFF].

• In order to view Caller ID information after you lift the handset to answer a call,

leave the Auto Talk feature turned off.

• If you change the line selection feature from “Auto” to “Line 1” or “Line 2” (p. 69),

the Auto Talk feature will function for that line only. If the other line receives a call,
the Auto Talk feature will not function.

SAVE

Auto talk

Auto talk

:Off

Preparation

LCD Contrast

There are 6 levels of LCD contrast. The factory preset is “level 3”.

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “LCD contrast” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Select the desired contrast by pressing [d]

or [B].

• The contrast will change.

• The number of steps indicates the contrast level.

5 Press the soft key ( ), then press [OFF].

For assistance, please call: 1-800-211-PANA(7262)

SAVE

LCD contrast

Ex. Level 3

LCD contrast

Low High

Useful InformationAnswering SystemTelephone System

23

Programmable Settings

Ringer Volume

You can set the handset and base unit ringer volumes to high, medium, low, or off
for each line. The factory preset for both lines is HIGH.
If the handset or base unit ringer is turned off for both lines, the handset or base unit
will ring at the low level for intercom calls, and will not ring for outside calls.

Handset ringer volume

1

Press

[MENU]

.

Handset

2 Scroll to “Ringer setting” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Ringer

volume”.

SELECT

SELECT

4 Press [d] (Line1) or [B] (Line2) to select

the line.

5 Select the desired volume by pressing [d] or

[B].

• The volume will change and ring.

• The number of steps indicates the volume level.

• To turn the ringer off, press [d] repeatedly until

“Off ?” is displayed.

To change the ringer tone, press the soft key
( ). Select the ringer tone by pressing

TONE

[d] or [B]. See “Handset ringer tone” on

page 26, step 5.

Ringer setting

Ringer volume

Ringer volume

d

=Line1 B=Line2

Ex. High

Ringer volume L1

Low High

d

B

BACK

TONE SAVE

Ex. Off

Ringer volume L1

Off ?

6 Press the soft key ( ).

• To select the other line, repeat from step 3.

SAVE

7 Press [OFF].

• If the handset ringer is turned off for a line, the handset displays “Ringer off”

and the line number while the handset is not in use. If there are new messages,
“Ringer off” will not be displayed.
You can also adjust each line’s ringer volume while the line is ringing. Press

•
[B]

while the handset is ringing.

24

[d]

or

Programmable Settings

LINE

Temporary ringer off

While the handset is ringing, you can turn the ringer off temporarily by pressing

[OFF]. The handset will ring again the next time a call is received for that line.

Base unit ringer volume (use either the base unit or the handset)

Base Unit

Make sure the base unit is not being used.

Preparation

1 Select either line by pressing [LINE SELECT]

Ex. LINE 1 selected.

until “LINE 1” or “LINE 2” is announced.

• The selected line ( or ) is displayed.

• Do not select both lines. You can not set the

ringer for both lines at the same time.

LINE 1 LINE 2

LINE

1

2 To set the ringer volume to high (preset), medium, or low, press

[d] or [B].

• To increase volume, press [B]. To decrease volume, press [d]

• To change the ringer tone, press [H] or [G] (p. 27).

• To stop ringing, press [STOP].

.

To turn the ringer off, press and hold [d] until 2 beeps sound.

• “ ” or “ ” is displayed.

L

1

L

2

To turn the ringer on, press [d] or [B] in step 2.

• The base unit will ring at the low level for the line.

• You can adjust the base unit ringer volume while the line is ringing.

Press [d] or [B] while the line is ringing.
To turn the ringer off, press and hold [d] until 2 beeps sound. “ ” or “ ” is
displayed.

Selecting the base unit ringer volume by using the

1

Press

[MENU]

.

L

1

Handset

L

2

2 Scroll to “Initial setting” by pressing [d] or [B], then press the

soft key ( ).

SELECT

3 Scroll to “Set base unit” by pressing [d] or [B], then press the

soft key ( ).

SELECT

Useful InformationAnswering SystemTelephone System

4 Press the soft key ( ) at “Ringer volume”.

SELECT

5 Follow steps 4 to 7 of “Handset ringer volume” on page 24.

• When selecting the ringer volume, the base unit will ring.

For assistance, please call: 1-800-211-PANA(7262)

25

Programmable Settings

Ringer Tone

You can set the handset and base unit ringers to use one of 8 ringer patterns for
each line. “Tone 1” to “Tone 4” are bell ringer patterns. “Melody 1” to “Melody 4” are
melody patterns. LINE 1 is preset to “Tone 1”. LINE 2 is preset to “Tone 2”.

• You cannot change the ringer tone for intercom calls.

• If you subscribe to a Distinctive Ring Service (such as IDENTA-RING) from your

telephone company with 2 or 3 consecutive rings, select a bell ringer pattern (Tone
1 to 4). If you select a melody pattern, you will not be able to distinguish lines by
their ringers.

• If you select one of the melody ringer patterns, the ringer will continue to sound for
several seconds if:
— the caller hangs up before you answer the call, or

another person answers the call using another phone connected on the same line.

—

• If LINE 1 and LINE 2 have different ringer patterns and both lines receive calls
simultaneously, both ringers will ring alternately.

Handset ringer tone

Handset

1 Press [MENU]. 2 Scroll to “Ringer setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Ringer setting

3 Scroll to “Ringer tone” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Press [d] (Line1) or [B] (Line2) to select

the line.

5 Select the desired ringer tone by pressing

[d] or [B].

• The handset will ring and the ringer tone will

change. If the ringer volume has been turned off,
the handset will not ring.

• You can also select the ringer tone by pressing [1] to [8].
[1] to [4]: Bell ringer patterns
[5] to [8]: Melody patterns

To adjust the ringer volume, press the soft key ( ). Adjust the
ringer volume by pressing [d] or [B]. See “Handset ringer volume”
on page 24, step 5.

Ringer tone

Ringer tone

d

=Line1 B=Line2

Ringer tone L1

1:Tone

d

VOLUME

B

BACK

VOLUME

1

SAVE

6 Press the soft key ( ).

• To select the other line, repeat from step 3.

SAVE

7 Press [OFF].

26

Programmable Settings

Base unit ringer tone (use either the base unit or the handset)

Base Unit

Make sure the base unit is not being used.

1 Select either line by pressing [LINE SELECT]

Ex. LINE 2 selected.

until “LINE 1” or “LINE 2” is announced.

• The selected line ( or ) is displayed.

• Do not select both lines. You cannot set the

ringer for both lines at the same time.

LINE 1 LINE 2

LINE 1LINE

2

2 Press [H] or [G] repeatedly to select the desired tone.

• Each time you press [H] or [G], another ringer tone will be heard and

selected.

• If the ringer volume has been turned off, the base unit will not ring. Press [d]
or [B] to turn the ringer on.

• To stop ringing, press [STOP].

• You can also select the ringer tone by pressing [1] to [8].
[1] to [4]: Bell ringer patterns
[5] to [8]: Melody patterns

To change the ringer volume, press

•

Selecting the base unit ringer tone by using the

1

Press

[MENU]

.

[B]

or

[d]

(p. 25, step 2).

Handset

2 Scroll to “Initial setting” by pressing [d] or [B], then press the

soft key ( ).

SELECT

Preparation

3 Scroll to “Set base unit” by pressing [d] or [B], then press the

soft key ( ).

SELECT

4 Scroll to “Ringer tone” by pressing [B] or [d], then press the soft

key ( ).

SELECT

5 Follow steps 4 to 7 of “Handset ringer tone” on page 26.

• When selecting the ringer tone, the base unit will ring. If the base unit ringer

volume has been turned off (p. 25), the base unit will not ring.

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering SystemTelephone System

27

Preparing the Answering System

Greeting Message

You can record a personal greeting message of up to 2 minutes for each line or a
common greeting message for both lines. If you do not record your own message,
one of 2 pre-recorded greetings will be played for callers (p. 29).

The total recording time of all messages (greeting, incoming and memo) is
about 60 minutes. We recommend you record a brief greeting message in
order to leave more time for recording new messages.

• You can use the enhanced recording mode for clearer sound, if necessary (p. 32).

Base Unit

To record a greeting message

Greeting message samples

“Hello, this is (your name and/or number). Sorry, I cannot take your call. Please
leave a message after the beep. Thank you.”

1 To record a common greeting for both

lines, press [LINE SELECT] repeatedly
until “LINE 1 and LINE 2” is announced.

• “ ” is displayed.

LINE 1 LINE 2

To record a greeting for either line individually, press [LINE SELECT] repeatedly until “LINE 1” or “LINE 2” is announced.

• “ ” or “ ” is displayed.

LINE 1 LINE 2

[GREETING REC]

[ERASE]

[LINE SELECT]

[STOP]

2 Press [GREETING REC].

• “To record greeting, press RECORD again” is

heard.

3 Within 10 seconds, press [GREETING

REC] again to record your greeting.

4 After the long beep, talk clearly, about 20

cm (8 inches) away from the MIC
(microphone).

• The elapsed recording time is displayed.

• If you record for over 2 minutes, the unit will

stop recording.

5 When finished, press [GREETING REC] or [STOP].

• To change the greeting, start again from step 1.

To review the greeting, press
(p. 29).

[GREETING CHECK]

28

[B], [d]

MIC

[GREETING CHECK]

when finished

Preparing the Answering System

• If “ ” is displayed, 6 beeps sound and “Your greeting was not recorded. Record your

greeting again.” is announced, start again from step 1.

To review the greeting

1. Select the line(s) by pressing [LINE SELECT].

2. Press [GREETING CHECK].

• When both lines are selected and they have separate greetings, the LINE 1

greeting will be played first.

To adjust the speaker volume, press [d] or [B] during playback.

• 9 levels (0–8) are available while using the Answering System. The level is

displayed on the base unit.

To erase the greeting

1. Select the line(s) by pressing [LINE SELECT].

2. Press [GREETING CHECK], then press [ERASE] while the recorded

message is being played.

• The unit will answer calls for the line using a pre-recorded greeting (see

below).

Pre-recorded greeting

If you do not record a greeting (p. 28), one of 2 greetings will be played when a call
is received, depending on the caller’s recording time (p. 30).

To review the pre-recorded greeting, select the line(s) by pressing [LINE
SELECT], then press [GREETING CHECK].

• A pre-recorded greeting will be played as follows:

N When the recording time is set to “1 minute”, “2 minutes” or “3 minutes”:

“Hello, we are not available now. Please leave your name and phone number after the
beep. We will return your call.”

• If recording time runs out, the unit will automatically switch to the “Greeting only”

mode (see below), and no new messages will be recorded.

N When the recording time is set to “Greeting only”:

“Hello, we are not available now. Please call again. Thank you for your call.”

Preparation

Useful InformationAnswering SystemTelephone System

Flash Memory Message Backup (Message storage)

Messages stored in memory will not be affected by power failures. All messages
are saved until you erase them.

For assistance, please call: 1-800-211-PANA(7262)

29

Preparing the Answering System

Caller’s Recording Time

You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s
recording time. Each line has its own setting. The factory preset for both lines is “3
minutes”.

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Set

answering”.

SELECT

SELECT

Initial setting

Set answering

4 Scroll to “Recording time” by pressing

[d] or [B], then press the soft key ( ).

SELECT

5 Press [d] (Line1) or [B] (Line2) to select

the line.

6 Select the recording time by pressing [d] or

[B].

• You can also select the recording time by
pressing [1], [2], [3], or [0] (Greeting only).

Recording time

Recording time

d

=Line1 B=Line2

Recording time

L1:3min

7 Press the soft key ( ).

• To select the other line, repeat from step 4.

SAVE

8 Press [OFF].

If you select “Greeting only” for the line(s), the unit will answer a call with the
greeting message, and then hang up. The unit will not record any incoming
messages for the line(s). When you turn the Answering System on, the base unit
will display “ ” and the line(s) ( and/or ) for a few seconds.

LINE 1 LINE 2

30

Preparing the Answering System

Number of Rings

You can select the number of times the unit rings before the Answering System
answers a call, from “2” to “7” or “Toll saver”*. Each line has its own setting. The
factory preset for both lines is “4”.

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Set

answering”.

4 Press the soft key ( ) at “Number of

rings”.

SELECT

SELECT

SELECT

5 Press [d] (Line1) or [B] (Line2) to select

the line.

6 Select the number of rings by pressing [d]

or [B].

• You can also select the number of rings by
pressing [0] (Toll saver*), or [2] to [7].

Initial setting

Set answering

Number of rings

Number of rings

d

=Line1 B=Line2

Number of rings

Line1:4

Preparation

7 Press the soft key ( ).

• To select the other line, repeat from step 4.

SAVE

8 Press [OFF].

*Toll saver

When you call a line to which “Toll saver” has been set, from a remote location,
the number of rings will tell you if there are any new messages. If the unit
answers on the 2nd ring, there is at least 1 new message. If the unit answers on
the 4th ring, there are no new messages. To save the toll charges for the call,
hang up immediately when you hear the 3rd ring. The 3rd ring indicates that
there are no new messages.

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering SystemTelephone System

31

Preparing the Answering System

Recording Mode

2 recording modes are available. The factory preset is “Standard recording (60 min)”,
which provides more recording time (60 min) and standard sound quality. “Enhanced
recording (30 min)” provides less recording time (30 min) but clearer sound quality.

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Set

answering”.

SELECT

SELECT

Initial setting

Set answering

4 Scroll to “Recording mode” by pressing

[d] or [B], then press the soft key ( ).

SELECT

5 Select the recording mode by pressing [d] or

[B].

• You can also select the recording mode by
pressing [1] (Standard) or [2] (Enhanced).

6 Press the soft key ( ), then press [OFF].

Message Alert

You can select whether or not the Ringer/Message Alert indicator on the handset
will flash slowly when new messages have been recorded (p. 73). The factory
preset is OFF.

SAVE

Handset

Recording mode

Recording mode
:Standard
recording 60min

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Message alert” by pressing [d]

or [B], then press the soft key ( ).

SELECT

4 Select “On” or “Off” by pressing [d] or [B].

Message alert

Message alert

:Off

5 Press the soft key ( ), then press [OFF].

• The Ringer/Message Alert indicator will not flash for new messages while the

handset is in use.

• The Ringer/Message Alert indicator acts as a ringer indicator and as a message

alert indicator. This indicator will flash rapidly when a call is received whether this
feature is on or off.

• Battery operating time may be shortened when using this feature (p. 17).

32

SAVE

Making Calls

System capabilities

Up to 3 extensions (3 handsets or 2 handsets and the base unit) can be used at a

(p. 3)

time, providing that the system has 2 or more handsets
operating number may decrease depending on the state of use.

2 outside calls can be handled simultaneously on separate telephone lines by
the handset and the base unit, or by 2 handsets.

. The maximum

Preparation

Using the Handset

1 Press [C].

• A free line is automatically selected

and the line is displayed. (To change
the line selection, see page 69.)

• You can select a line by pressing a

line soft key ( ) or ( ),
instead of pressing [C].

• “Talk” is displayed.

LINE1 LINE2

Handset

[C]

[s]

Soft Key
()

Soft Key
()

[OFF]

[B], [d]

2 Dial a phone number.

• The dialed number is displayed.

• After a few seconds, the display will

show the length of the call.

3 To hang up, press [OFF] or place

the handset on the base unit or

Microphone

[HOLD/INTERCOM]

charger (for KX-TG6502 or
accessory handset users, p. 3).

• The line status icons ( and ) show the status of each line (p. 10).

• While using the handset, the IN USE indicator lights on the base unit.

L1 L2

[REDIAL/
PAUSE]

To have a hands-free phone conversation

1 Press [s].

• A free line is automatically selected and the line is displayed.

(To change the line selection, see page 69.)

• “SP-phone” is displayed.

LINE1

LINE2

Telephone System

Useful InformationAnswering System

2 Dial a phone number.

• The dialed number is displayed.

• After a few seconds, the display will show the length of the call.

3 When the other party answers, talk into the microphone. 4 To hang up, press [OFF] or place the handset on the base unit or

charger.

For assistance, please call: 1-800-211-PANA(7262)

33

Making Calls

Hands-free Digital Duplex Speakerphone

For best performance, please note the following:

• Talk alternately with the other party in a quiet room.

• If you or the other party has difficulty hearing, press [d] to decrease the

speaker volume.

• While talking using [C], or a line soft key ( ) or ( ), you can switch
to a hands-free phone conversation by pressing [s]. To switch back to the
receiver, press [C].

To dial after confirming the entered number

1. Enter a phone number.

• If you misdial, press the soft key ( ).

Enter the correct phone number.

• If a pause is required when dialing, press

[REDIAL/PAUSE] where needed (p. 65).

• To cancel, press [OFF].

2. Press [C], [s], or a line soft key ( ) or ( ).

3. To hang up, press [OFF] or place the handset on the base unit or

charger.

CLEAR

LINE1 LINE2

LINE1 LINE2

3334444

|

To adjust the receiver/speaker volume during a conversation

There are 3 volume levels for the receiver and 6 volume levels for the speaker.

To increase volume, press [B].
To decrease volume, press [d].

• The display shows the current volume setting.

• If you try to increase/decrease volume when it is at the

maximum/minimum level, the handset will beep 3 times.

Ex.

Receiver volume: High
Speaker volume: Level 6

Volume

Low High

d

B

To redial the last number dialed

1. Press [C], [s], or a line soft key ( ) or ( ).

2. Press [REDIAL/PAUSE].

LINE1 LINE2

34

Making Calls

To redial using the redial list (Memory Redial)

The last 5 phone numbers dialed are stored in the redial list.

1. Press [REDIAL/PAUSE].

•

The last number dialed is displayed.

2. Scroll to the desired number by pressing [d] or [B].

• You can also scroll down through the list by pressing [REDIAL/PAUSE].

• To exit the list, press [OFF].

3. Press [C], [s], or a line soft key ( ) or ( ).

• To erase an item, scroll to the item then press the soft key ( ).

• If “No items stored” is displayed, the list is empty.

To put a call on hold

1. Press [HOLD/INTERCOM] during a conversation.

• “ ” or “ ” flashes with the line status icon ( or ).

LINE1 LINE2

• “Press extension# to transfer” is displayed.

• To transfer the call to the base unit or another handset, see page 58;

to transfer to the Answering System, see page 79.

2. Press

[HOLD/INTERCOM]

• “Hold” and the line are displayed.

again.

LINE1 LINE2

ERASE

L1 L2

Ex. LINE1 on hold.

L1

S P PRIVACY

1

Preparation

Telephone System

1

]

Hold Line1

LINE1 LINE2

To return to the call, press the line soft key ( ) or ( ) that is

LINE1 LINE2

flashing.

• The base unit user can also take the call by pressing the line button that is

flashing.

• Another handset user can also take the call by pressing the line soft key ( )

or ( ).

LINE2

• If another phone is connected on the same line (p. 12), you can also take the call

by lifting its handset.

• If a call is kept on hold for 6 minutes, an alarm tone will start to sound and the

Ringer/Message Alert indicator will start to flash rapidly. After 4 additional minutes
on hold, the call will be disconnected.

Backlit LCD display/Lighted handset keypad

The handset display and dialing buttons will light for a few seconds after pressing a
button or lifting the handset off the base unit or charger (for KX-TG6502 or
accessory handset users, p. 3). They will also light when an intercom/outside call is
being received.

For assistance, please call: 1-800-211-PANA(7262)

SEARCH

LINE1

Useful InformationAnswering System

35

Making Calls

(VE)

Clarity Booster

This feature can improve sound clarity when the handset is used in an area where
there may be interference. During an outside call, this feature will be turned on
automatically when necessary. This feature will turn off when you hang up, put a
call on hold, or make a conference call. It will not turn off automatically during a call.
You can also turn this feature on or off manually.

1. Press [MENU] during an outside call.

2. Press [3] to select “3=Booster on” or

“3=Booster off”.

• You can also select “3=Booster on” or “3=Booster off” by pressing [d]

or [B] then pressing the soft key ( ).

• While this feature is turned on, “Booster on” will flash during a conversation.

• If this feature is turned off manually during a call, it will not be turned on

automatically during the same call.

• When this feature is turned on automatically or manually, battery operating time

may be shortened (p. 17).

• The maximum number of extensions which can be used at a time may decrease

when using this feature.

SELECT

Voice Enhancer Technology

Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are
talking to, reproducing a more natural-sounding voice that is easier to hear and
understand. Voice Enhancer Technology can be turned on or off. The factory preset
is OFF.

• Depending on the condition and quality of your telephone line, this feature may

emphasize existing line noise. If it becomes difficult to hear, turn this feature off.

To turn Voice Enhancer on, press the soft key

( )

( ) during a conversation.

VE

• “ ” is displayed.

VE

• To turn this feature off, press the soft key ( )

again. “ ” disappears from the display.

• After hanging up a call, the on/off setting will be retained.

VE

( )

VE

1=Phone book
2=Privacy on
3=Booster on

L1

S PIPRIVACY

Talk Line1

1

00-00-32

LINE2

MUTE

1

]

( )

N “ ” will not be shown while you are using both lines simultaneously (p. 40,

VE

61). In that event, you can turn this feature on or off during a conversation by

performing the following steps:

1. Press [MENU] during a conversation.

2. Press [4] to select “4=Voice enhancer” or “V.E.

off”.

• You can also select “4=Voice enhancer” or

“4=V.E. off” by pressing [d] or [B] then pressing
the soft key ( ).

• After hanging up a call, the on/off setting will be retained.

SELECT

1=Phone book
2=Privacy on
3=Booster on
4=Voice enhancer

36

Making Calls

N When the handset is not in use, you can also turn this feature on or off by

performing the following steps:

1. Press [MENU] while the handset is not in use.

2. Scroll to “Voice enhancer” by pressing [d] or [B], then press the soft key

().

SELECT

3. Select “On” or “Off” by pressing [d] or [B].

4. Press the soft key ( ), then press [OFF].

SAVE

Preparation

Using the Base Unit

1 Press [SP-PHONE].

• The SP-PHONE indicator lights.

• A free line is automatically selected

and the line button lights. (To change
the line selection, see page 70.)

• You can select a line by pressing a

line button that does not light, instead
of pressing [SP-PHONE].

Base Unit

[REDIAL/PAUSE]

LINE Buttons

2 Dial a phone number.

• If you misdial, press [SP-PHONE]

and start again from step 1.

3 When the other party answers, talk

into the MIC (microphone).

[HOLD]

[SP-PHONE] and Indicator

[B], [d]

MIC

4 To hang up, press [SP-PHONE].

• The SP-PHONE indicator and line

button lights go out.

• To switch to the handset while using the base unit speakerphone:

— If the handset is off the base unit, press the line soft key ( ) or ( ) on

the handset, then press [SP-PHONE] on the base unit.

— If the handset is on the base unit, just lift up.

• The line buttons show the status of each line (p. 38).

LINE1 LINE2

Telephone System

Hands-free Digital Duplex Speakerphone

For best performance, please note the following:

• Talk alternately with the other party in a quiet room.

• If you or the other party has difficulty hearing, press [d] to decrease the

speaker volume.

To adjust the speaker volume during a conversation

To increase volume, press [B]. To decrease volume, press [d].

• There are 8 volume levels. If you try to increase/decrease volume when it is at the

maximum/minimum level, the base unit beeps 3 times. The level is displayed on
the base unit.

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

37

Making Calls

To redial the last number dialed

Press [SP-PHONE] or a line button, then press [REDIAL/PAUSE].

To put a call on hold

Press [HOLD] during a conversation.

• The line button flashes.

To return to the call,

• The handset users can also take the call by pressing the line soft key ( ) or

().

LINE2

• If another phone is connected on the same line (p. 12), you can also take the call

by lifting its handset.

• If a call is kept on hold for 6 minutes, an alarm tone will start to sound. After 4

additional minutes on hold the call will be disconnected.

How the line buttons indicate the line status

The line buttons indicate the status of each line as follows.

Light off The line is free.

Light on The line is being used.

Flashing

Flashing rapidly A call is being received.

press

the line button that is flashing

A call is on hold on the handset or base unit, or the
Answering System is answering a call (p. 71).

.

LINE1

38

Answering Calls

When a call is received, the unit rings, “Incoming call” and the called line are
displayed, and the Ringer/Message Alert indicator on the handset and the line
button on the base unit flash rapidly.
2 calls can be handled simultaneously on separate telephone lines by the handset
and the base unit, or by 2 handsets (when the system has 2 or more handsets,
p. 3).

Handset

1 Press [C] or [s].

• The called line is automatically selected.

(To change the line selection, see page 69.)

• You can also answer a call by pressing the

called line soft key ( ) or ( ).

• You can also answer a call by pressing any

button except [d], [B] or [OFF].

2 To hang up, press [OFF] or place the

handset on the base unit or charger (for
KX-TG6502 or accessory handset users,
p. 3).

Auto Talk

If the Auto Talk feature is turned on (p. 23), you can answer a call by simply lifting
the handset off the base unit or charger.

Temporary ringer off

While the handset is ringing, you can turn the ringer off temporarily by pressing

[OFF]. The handset will ring again the next time a call is received on that line.

LINE1 LINE2

[C]

[s]

Ringer/
Message
Alert
Indicator

Soft Key

()

LINE1

Soft Key

()

LINE2

[OFF]

Preparation

Telephone System

Base Unit

1 Press [SP-PHONE].

• The called line is automatically selected.

(To change the line selection, see page 70.)

• You can also answer a call by pressing the

called line button.

LINE Buttons

2 Talk into the MIC. 3 To hang up, press [SP-PHONE].

• To transfer the call to another extension, see page 58.

• To transfer the call to the Answering System to allow the caller to leave a
message, see page 79.

• If the ringer volume is turned off for the called line, the unit will not ring for the

line (p. 24, 25).

For assistance, please call: 1-800-211-PANA(7262)

MIC[SP-PHONE]

Useful InformationAnswering System

39

Using the Other Line During a Conversation

When a call is being received on the other line during a conversation, you will hear
2 tones. The line button will flash rapidly on the base unit.
You can answer the second call while holding the first call. You can also make a call
without terminating the first call.
You can turn off the 2 tones (Incoming call tone). See page 68.

If you subscribe to Caller ID, the second caller’s information will be displayed when
a call is being received on the other line (p. 41).

Handset

1

Ex. If you are using LINE 1

Press

[HOLD/INTERCOM] 2 times

first call (LINE 1) on hold.

• “ ” flashes on the display.

LINE1

to put the

Ex. Receiving a second call

ROBINSON,TINA

1-000-222-3333

-----Line2------

LINE1 LINE2

2 Press the other line soft key ( ) to make

or answer a second call.

• To hold the second call, press [HOLD/
INTERCOM] 2 times.

LINE2

Talk Line2

Hold Line1

LINE1

CONF

MUTE

3 To return to the first call (LINE 1), press the

line soft key ( ) for the first call (LINE 1).

• The second call is terminated.

LINE1

Base Unit

1

Ex. If you are using

Press

[HOLD]

• The LINE 1 button flashes.

LINE 1

to put the first call (

LINE 1

) on hold.

2 Press the other line button (LINE 2) to make or answer a second call.

•

The LINE 2 button lights.

• To hold the second call, press [HOLD].

3 To return to the first call (LINE 1), press the line button for the first call

(LINE 1).

• The second call is terminated.

40

Caller ID Service

This unit is compatible with Caller ID services offered by your telephone company. If
you subscribe to Caller ID, caller names and phone numbers will be displayed and
recorded in the Caller List.

How Caller ID information is displayed

When a call comes in, the unit will ring and Caller ID
information will be received. The handset display will
show the caller’s information

• After you answer the call, the display will show the

length of the call.

* and the called line.

*Personalized Name Display

If you receive a call from one of the phone numbers stored in the phone book, the
handset will show the caller’s name stored in the phone book instead of incoming
caller’s name.

• Numbers and names programmed in the phone book will be displayed in the

Caller List as programmed regardless of Auto Edit feature.

• If the handsets each have the same phone number stored with a different name,

each handset will display the name stored in its own phone book.

• If the unit does not receive Caller ID information, one of the following will be

displayed:

Display Meaning

Out of area

Private caller The caller requested not to send his/her information.

Long distance The caller made a long distance call.

The caller dialed from an area which does not provide
Caller ID service.

Example

ROBINSON,TINA

1-555-222-3333

-----Line1------

Preparation

Telephone System

• Depending on radio communications with the base unit, the handset may not

display Caller ID information immediately after the first ring.

• If your unit is connected to a PBX which does not support Caller ID, you cannot

access Caller ID service.

• Name display service may not be available in some areas. For further information,

please contact your telephone company.

• If you subscribe to both Caller ID and Call Waiting with Caller ID service (CWID),

when a second call is received on the same line while talking, a call waiting tone
will be heard and the second caller’s information will be displayed (p. 66).
Contact your telephone company for details about availability in your area, and to
verify that CWID service is activated on your telephone line.

• If both lines receive calls at the same time, each caller’s information will be

displayed alternately.

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

41

Using the Caller List

The unit can record information up to 50 different callers for both lines combined
and store this information in the Caller List. Caller information is sorted by the most
recent call to the oldest. When the 51
call is deleted.

The unit will also tell you how many calls you missed while you were out or
unavailable to answer the phone.

st

call is received, the information from the 1st

10 missed calls

LINE1 LINE2

Viewing the Caller List

SEARCH

The handset display will show the number of
calls you missed.

Press [d] or [B] to review calls logged in the
Caller List.

• You can also press the soft key ( ), then

press the soft key ( =Caller
Identification) to enter the Caller List.

• After viewing the missed call entries, “missed

calls” will disappear from the display.

Handset

1 Press [d] or [B] to enter the Caller List.

2

To search from the most recent call, press
To search from the oldest call, press [B].

• The caller’s name and number, the called line (
or ) and the time and date of the call are

2

displayed.

3 Press

[OFF] to exit the list.

[d]

CID

Ex.

10 calls

Caller list
10 missed calls

dB

=Scroll list

.

Example

SMITH,JACK

1

1-555-333-4444
3:10P JUN.10

SEARCH

missed.

1

• If there is no name information for a caller and you do not store the name and

phone number in the phone book, the display will only show the phone number.

• Each handset has its own Caller List. If you viewed the Caller List or answered a

call on one handset, the same information in the other handsets will be displayed
as “missed”.

• If you do not press any buttons for 60 seconds, the unit will exit the Caller List.

42

Using the Caller List

What “ ” and “ ” mean

Indication of which line the caller information was
received from.

What “Q” means

“Q” indicates you have already viewed this calling
information or answered the call. If the same caller calls
again, the call entry with the “Q” will be replaced with the
new call entry.

If a caller calls more than once

The number of times the same caller called is displayed
(“×2” to “×9”). The date and time of the most recent call
will be recorded. After viewing a caller’s information, “
to “×9” will be replaced with “Q”.

Calling Back from the Caller List

1 2

SMITH,JACK

1-555-333-4444
3:10P JUN.10

SMITH,JACK

1-555-333-4444
3:10P JUN.10 Q

Ex. Called 3 times.

TURNER,CINDY

1-555-456-7890

×2”

11:20A JAN.12 ×3

Handset

1 Press [d] or [B] to enter the Caller List. 2 Scroll to the desired caller by pressing [d] or [B]. 3 Press [C] or [s].

OR

Press the soft key ( ), then press a line soft key ( ) or
().

LINE2

• If the line selection is “Auto” (p. 69) and you press [C] or [s], the indicated

line will be selected. If the indicated line is already being used, press the soft
key ( ), then select the other line by pressing the line soft key ( )

CALL

or ( ).

LINE2

• The phone number is dialed.

CALL

LINE1

LINE1

1

Preparation

1

2

Telephone System

• In some cases, you may have to edit the number before dialing (p. 44).

(Ex. You may have to delete “1” and the area code.)

• If a phone number is not displayed in the caller information, you cannot call that

caller back from the Caller List.

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

43

Using the Caller List

Editing the Caller’s Phone Number

You can edit a phone number in the Caller List by removing its area code and/or the
long distance code “1”.
Once you call back an edited number, this unit can automatically edit incoming
phone numbers from the same area code in the Caller List and each time you
receive a call (Caller ID Number Auto Edit, p. 45).

You can also edit a phone number to store it in the phone book (p. 46).

Handset

1 Press [d] or [B] to enter the Caller List. 2 Scroll to the desired caller by pressing

[d] or [B].

3 Press the soft key ( ). 4 Press the soft key ( ) repeatedly

until the number is shown in the desired
format.

• Each time you press the soft key ( ),

the number is rearranged into one of 3
patterns.

Phone no.

F

Area code

G –

Area code

H 1– –

• The order in which patterns F–H are

displayed depends on how the telephone
number is displayed in step 2.

CALL

EDIT

EDIT

Phone no.

Phone no.

PARKER,FRED

1-555-321-5555

F

321-5555

G

555-321-5555

H

1-555-321-5555

1

1

1

1

5 To call the edited number, press [C], [s], or a line soft key ( )

or ( ).

LINE2

• If the line selection is “Auto” (p. 69), the indicated line will be selected by

pressing [C] or [s]. If the indicated line is already being used, select the
other line by pressing the line soft key ( ) or ( ).

• If Caller ID Number Auto Edit feature is turned on (factory preset is on),

phone numbers with the same area code as the number you edited will now
be updated in the Caller List and each time you receive a call.

• You can press [OFF] immediately after pressing [C], [s], or the line soft

key ( ) or ( ) if you wish to activate the Auto Edit feature without

LINE1 LINE2

actually dialing the number you just edited.

LINE1 LINE2

44

LINE1

Using the Caller List

Caller ID Number Auto Edit

Once you call back an edited number (p. 44), this unit can automatically edit
incoming phone numbers from the same area code in the Caller List and each time
you receive a call. For example, it can ignore the area code of calls originating from
your area code, so that you can call these numbers from the Caller List without
dialing the area code.
To activate this feature, you must edit a caller’s phone number in the Caller List
(p. 44) by selecting pattern F, G, or H, then make a call to that number. Calls
from numbers in that area code will be edited automatically. The unit can remember
up to 4 area codes to be edited according to patterns F and G.
When the 5th area code is edited, the oldest area code is reset to pattern H.
Phone numbers from the 4 most recently edited area codes will be automatically
edited.

You can turn this feature on or off using the handset.

Handset

The factory preset is ON.

To turn on or off Caller ID Number Auto Edit feature

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Caller ID edit” by pressing [d]

or [B], then press the soft key ( ).

SELECT

4 Select “Off” or “On” by pressing [d] or [B].

Caller ID edit

Auto edit

:On

Preparation

Telephone System

5 Press the soft key ( ), then press [OFF].

• If you fail to reach your destination when making a call, the phone number you

dialed might have an incorrect pattern. Edit the phone number with another
pattern (p. 44).

• When this feature is turned off, the unit will still be able to display Caller ID, but

incoming Caller ID numbers will not be automatically edited.

• If you move to another area you may need to turn this feature off to erase the

previously edited area codes. To use this feature again, turn it on and reprogram
the area codes you want to be edited once again.

For assistance, please call: 1-800-211-PANA(7262)

SAVE

Useful InformationAnswering System

45

Using the Caller List

Storing Caller Information in the Phone Book

Caller names and phone numbers that are in
phone book.

1

Press [d] or [B] to enter the Caller List.

the

Caller List can be stored in the

Handset

2 Scroll to the desired caller by pressing [d] or [B]. 3 Press the soft key ( ).

• To edit the phone number, press the soft key () repeatedly until the

number is shown in the desired format (p. 44, step 4).

4 Press the soft key ( ) again.

• If there is no name information for the caller, “Enter name” will be

displayed.
— You can enter a name by performing the following steps:

(1) enter the name (p. 48),
(2) press [d], and
(3) press the soft key ( ).

— If a name is not required, press [d], then press the soft key ( ).

• To continue storing other items, repeat from step 2.

• To exit the Caller List, press [OFF].

• You cannot store Caller List items in the phone book if a phone number is not

displayed.

• Even if the Caller ID Number Auto Edit feature is turned on, phone numbers in the

Caller List and the phone book will not be updated by storing an edited number in
the phone book (p. 44, 45).

SAVE

EDIT

SAVE

SAVE

SAVE

Erasing Caller Information

Handset

To erase a specific caller To erase all entries

1 Press [d] or [B] to enter the

Caller List.

2 Scroll to the desired caller by

pressing [d] or [B].

3 Press the soft key ( ).

• “Erased” is displayed.

• To erase other items, repeat

from step 2.

• To exit the Caller List, press
[OFF].

ERASE

1 Press [d] or [B] to enter the

Caller List.

• Before erasing all entries, make

sure that “0 missed call” is
displayed.

2 Press the soft key ( ).

• “All erase?” is displayed.

• To cancel erasing, press the soft

().

key

NO

3 Press the soft key ( ).

• “All erased” is displayed and

all entries in your Caller List are
erased.

46

ERASE

YES

Phone Book

The handset can store up to 50 names and phone numbers in its phone book. You
can make a call by selecting a name or number from the phone book, and copy
phone book items from one handset to another (p. 52, 53).

Preparation

Storing Names and Numbers

1 Press the soft key ( ), then press the soft

key (C).

• The display will show the number of stored items.

2 Press the soft key ( ). 3

Enter a name of up to 16 characters with the
dialing buttons (

• To move the cursor, press the soft key

g

()

• If a name is not required, press [d] then go to

step 4.

.

[0]

SEARCH

ADD

to

[9]

) (p. 48), then press [d].

Handset

f

()

or

4 Enter a phone number of up to 32 digits.

• To delete a digit, press the soft key

To erase all of the digits, press and hold the soft

()

key

CLEAR

.

()

CLEAR

.

5 Press [d].

• If you want to change the name, press the soft key

( ). The display returns to step 3. Change

EDIT

the name.

• If you want to change the number, press [B]. The

display returns to step 4. Change the number.

Phone book
10 items
0-9=Name search
dB

=Scroll list

Enter name

To|m

d

=Next

Enter phone no.

5557654321

d

=Next

|

Tom
555-765-4321

Telephone System

6 Press the soft key ( ).

• To continue storing other items, repeat from step 2.

7 Press

• In step 1, you can also enter the phone book from the function menu:

(1) press [MENU], (2) scroll to “Phone book” by pressing [d] or [B], then
(3) press the soft key ( ).

• If a pause is required when dialing, press [REDIAL/PAUSE] in step 4. A pause is

stored in a phone number as one digit (p. 65).

• To store numbers for calling card access (see “Chain Dial” on page 50), we

recommend you add pauses after each item. Storing pauses with numbers will
prevent misdialing (p. 65). The delay time necessary will depend on your
telephone company.

[OFF].

For assistance, please call: 1-800-211-PANA(7262)

SAVE

SELECT

Useful InformationAnswering System

47

Phone Book

Selecting characters to enter names

Enter names using the dialing buttons. Press each button until the desired
character is displayed.

• Pressing each button selects a character in the order shown below.

Keys Characters Keys Characters

[1]

#& ’ ( ); ,–. /1

[2]

abcABC2

[3]

de fDEF3

[4]

ghiGHI 4

[5]

jklJKL5

f

Moves the cursor to the left.

g

Moves the cursor to the right. (To enter another character using the same
number key, move the cursor to the next space.)

For example, to enter “Tom”:

1. Press [8] 4 times.

2. Press [6] 3 times, then press the soft key

to move the cursor.

3. Press [6] once.

[6]

mn oMNO6

[7]

pqr sPQRS7

[8]

tuvTUV8

[9]

wx y zWXYZ9

[0]

0Space

|

T

g

()

To

|

To|m

If you make a mistake while entering a name

1. Press the soft key

character.

2. Press the soft key

• Each time you press the soft key

• To erase all characters, press and hold the soft key

3. Enter the correct character.

Dialing from the Phone Book

1 Press the soft key ( ), then press the

soft key (C).

• The display shows the number of stored items.

• You can press the soft key

first item.

f g

()

()

or

()

to delete the character.

CLEAR

SEARCH

()

SEARCH

to move the cursor to the incorrect

()

, a character is erased.

CLEAR

Handset

to view the

()

48

.

CLEAR

Phone book
10 items
0-9=Name search
dB

=Scroll list

Phone Book

2 Scroll to the desired item. To scroll down,

press [d]. To scroll up, press [B].

Items are sorted in the following order:

1 Alphabet letters (Alphabetical)
2 Space & ’ ( ) , – . /
3 Numbers 0 to 9
4 #
5 Telephone numbers (If no name is stored)

;

Frank
555-456-7890

3 Press [C] or [s].

OR
Press the soft key ( ), then press a line soft key ( ) or
().

LINE2

• The phone number is dialed.

• In step 1, you can also enter the phone book from the function menu:

(1) press [MENU], (2) scroll to “Phone book” by pressing [d] or [B], then
(3) press the soft key ( ).

• If “No items stored” is displayed in step 1, the phone book is empty.

• To exit the phone book, press [OFF].

CALL

SELECT

LINE1

To search for a name by initial

1. Press the soft key ( ), then press the soft key (C).

2. Press the dialing button for the first letter of the desired name until any name with the same initial is displayed (see the Index table below).

Ex. To find “Frank”, press [3] repeatedly until the first item under “F” is displayed.

• If there are no items beginning with the character you selected, the first item in

the next alphabetical index will be displayed.

3. Press [d] repeatedly until the desired name is displayed.

SEARCH

Preparation

Telephone System

Index table

Keys Index Keys Index

[1] Symbols, 1 [6] M, N, O, 6
[2] A, B, C, 2 [7] P, Q, R, S, 7
[3] D, E, F, 3 [8] T, U, V, 8
[4] G, H, I, 4 [9] W, X, Y, Z, 9
[5] J, K, L, 5 [0] 0, Space

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

49

Phone Book

Chain Dial

You can dial a combination of phone book or manual key pad entries while making
a call. This feature can be used, for example, to first automatically dial a calling card
access number that you have stored in the phone book, then manually or
automatically dial your PIN and then automatically dial the destination number from
the phone book.

Ex. Using a long distance calling card

• To prevent misdialing, we recommend you add pauses where needed when

storing numbers. For example, add pauses after a calling card access number
and your PIN when storing in the phone book (p. 47).

1. Search and dial from the phone book: 1-800-012-3456 (Calling card access number)

• The voice guidance may be announced.

2. Search and dial from the phone book: 1234 (Calling card PIN)

3. Search and dial from the phone book: 1-555-012-3456 (Destination Number)

1 While you are on a call;

Press [MENU].

2 Press the soft key ( ) at “1=Phone

book”, or press [1].

Handset

SELECT

1=Phone book
2=Privacy on
3=Booster on

Phone book
30 items
0-9=Name search
dB

=Scroll list

3 Search for the desired item by pressing [d]

or [B].

• To search for an item by initial, see page 49.

4 Press the soft key ( ).

• The phone number is dialed.

• If required, repeat steps 1 to 4 for any remaining numbers.

• If you have rotary or pulse service, you need to press [*] before pressing

[MENU] in step 1 to change the dialing mode temporarily to tone.

CALL

Alan
1-555-012-3456

50

Phone Book

Editing an Item in the Phone Book

1 Press the soft key ( ), then press the soft key (C).

SEARCH

Handset

2 Scroll to the desired item by pressing [d] or [B].

• To search for the item by initial, see page 49.

3 Press the soft key ( ).

EDIT

Enter name

Jane

d

=Next

4 Edit the name (p. 48), then press [d].

• If you do not need to change the name, press
[d] then go to step 5.

• To move the cursor, press the soft key

g

or

()

.

f

()

5 Edit the phone number, then press [d].

• If you do not need to change the number, press
[d] then go to step 6.

• To delete a digit, press the soft key

To delete all of the digits, press and hold the soft

()

key

6 Press the soft key ( ).

• To continue editing other items, repeat from step 2.

CLEAR

.

SAVE

()

CLEAR

.

Enter name

Jane Walke

d

=Next

Enter phone no.

5554567890

d

=Next

|

|

r

|

Preparation

Telephone System

7 Press

Erasing an Item in the Phone Book

1 Press the soft key ( ), then press the soft key (C).

[OFF].

SEARCH

Handset

2 Scroll to the desired item by pressing [d] or [B].

• To search for the item by initial, see page 49.

3 Press the soft key ( ).

• To cancel erasing, press the soft key

4 Press the soft key

• To erase other items, repeat from step 2.

5 Press

[OFF].

For assistance, please call: 1-800-211-PANA(7262)

ERASE

()

YES

.

()

NO

.

Erase?

Erased

Useful InformationAnswering System

51

Phone Book

Copying Items in the Phone Book

Handset

(When the System Has 2 or More Handsets)

You can copy 1 or all phone book items between 2 handsets. The destination
handset will save the items in its phone book.

• If an outside call is received during the phone book copy, copying will stop. You

will need to re-send the item(s) later.

• After the copy has started, do not place your handset on the base unit or charger

(for KX-TG6502 or accessory handset users, p. 3) until copying finishes,
otherwise copying will stop.

To copy one phone book item to another handset

Make sure the destination handset is not in use.

1 Press [MENU]. 2 Scroll to “Copy phone book” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Copy 1

item”.

SELECT

SELECT

4 Select the destination extension number

(1 to 4) by pressing [d] or [B].

• You can also select the extension number by
pressing [1] to [4].

Copy phone book

Copy 1 item

Enter extension#

:2

d

B

5 Press the soft key ( ).

NEXT

6 Scroll to the desired phone book item by

pressing [d] or [B].

• To search for the item by initial, see page 49.

7 Press the soft key ( ).

• When the item has been copied, a long beep

sounds and “Complete” is displayed.

• The destination handset displays “Phone book
Receiving” then “Phone book Received”.

• To continue copying other items, repeat from
step 6.

8 Press

[OFF].

SEND

52

Select item

Complete

Phone Book

To copy all of the items in your phone book to another handset

Make sure the destination handset is not in use.

1 Press [MENU].

Preparation

2 Scroll to “Copy phone book” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Copy phone book

3 Scroll to “Copy all items” by pressing [d]

or [B], then press the soft key ( ).

SELECT

4 Select the destination extension number

(1 to 4) by pressing [d] or [B].

• You can also select the extension number by
pressing [1] to [4].

5 Press the soft key ( ).

• When all items have been copied, a long beep

sounds and “Complete” is displayed.

• The destination handset displays “Phone book
Receiving” then “Phone book Received”.

• To continue copying items to another extension,
repeat from step 3.

6 Press

• You can exit phone book copying mode by pressing [OFF].

[OFF].

SEND

Copy all items

Enter extension#

:2

d

Ex. Copying 1st item out

Tom Jones

555-765-4321
01/10

Telephone System

B

of 10 items

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

53

Speed Dialer

Storing Phone Numbers

You can store up to 10 phone numbers in the base unit. The dialing buttons ([0] to
[9]) function as memory stations.

Make sure the base unit is not being used.

1 Press [PROGRAM].

• The IN USE indicator flashes and

is displayed.

2 Enter a phone number of up to 32

digits.

• The last digit of the entered number is

displayed.

• If you misdial, press [PROGRAM],

and start again from step 1.

Base Unit

“”

[PROGRAM]

[AUTO]

[REDIAL/PAUSE]

LINE Buttons

3 Press [AUTO]. 4 Press a memory station number

([0] to [9]).

• A long beep sounds and the phone

number is saved.

• To store other numbers, repeat from

step 1.

• If a pause is required when dialing, press [REDIAL/PAUSE] where needed.

displayed when

• When [*] is pressed, “ ” is displayed. When [#] is pressed, “ ” is displayed.

• If a phone number is stored in a memory location which already contains a phone

number, the old number will be erased.

• We recommend you make a note of which phone numbers are stored in which

memory locations.

[REDIAL/PAUSE] is pressed. A pause counts as one digit (p. 65).

Stati on
Numbers

[SP-PHONE] Memory

“” is

To erase a stored number

1. Press [PROGRAM], then press [AUTO].

2. Press the memory station number (

• A long beep sounds and the phone number is erased.

Dialing a Stored Phone Number

[0]

to

[9]

) for the phone number to be erased.

Base Unit

1 Press [SP-PHONE] or a line button. 2 Press [AUTO]. 3 Press a memory station number ([0] to [9]).

• The stored number is dialed.

• Speed dial numbers stored in the base unit can only be dialed from the base unit.

54

Intercom

Intercom calls can be made between a handset and the base unit, and between 2
handsets (when the system has 2 or more handsets, p. 3). You can page all
handsets at once from the base unit, and announce the page to all handsets (Voice
Paging, p. 57).
Page the desired unit(s) by entering the extension number, shown in the top right of
each handset’s display. The base unit’s extension number is 0.

Making Intercom Calls

Preparation

From

1 Press [HOLD/INTERCOM].

2 To page the base unit, press [0].

3 When the paged party answers, start talking.

Handset

To page another handset, press its extension
number ([1] to [4]).

• The paged unit will ring for 1 minute.

• To stop paging, press [OFF].

• You can switch to the speaker by pressing [s].
To switch back to the receiver, press [C].

Press extension#
to call
1-4=Handset
0=Base

Ex. Calling Base unit

Calling Base

Ex. Calling Handset 2

Calling HS[2]

Ex. Intercom between

Handset 1 & Base unit

Intercom
00-00-05
D01

4 To disconnect the intercom, press [OFF].

From

Using this feature, you can also locate a misplaced handset.

Base Unit

1 Press [LOCATOR/INTERCOM/TRANSFER].

• The LOCATOR/INTERCOM/TRANSFER and SP-PHONE indicators light.

2

To page all handsets, press
To page a specified handset, press its extension number

• The handset(s) will ring for 1 minute.

•

To stop paging, press

[0]

.

[SP-PHONE]

[1]

() to

or

[LOCATOR/INTERCOM/TRANSFER]

[4]

Telephone System

Useful InformationAnswering System

().

.

3 When the paged party answers, talk into the MIC. 4 To disconnect the intercom, press [SP-PHONE] or [LOCATOR/

INTERCOM/TRANSFER].

• The indicator lights go out.

For assistance, please call: 1-800-211-PANA(7262)

55

Intercom

During an intercom call:

• If you have difficulty hearing while using the speakerphone on the handset or
base unit, decrease the speaker volume by pressing [d].

• If an incoming call is being received, you will hear 2 tones (incoming call tone,

p. 68) and the line button on the base unit will flash rapidly.
To answer the call;
— if using the handset, press the called line soft key ( ) or ( ).
— if using the base unit, press the called line button.

LINE1 LINE2

Answering Intercom Calls

Handset

When a handset is paged, it rings and the Ringer/Message Alert indicator flashes
rapidly. The display shows the calling extension.

1 Press [C], [s] or [HOLD/INTERCOM].

•

You can also answer a page by pressing any
button except

[d], [B] or [OFF]

.

Ex.

Base calling

Call from Base

Ex.

Handset 2 calling

Call from HS[2]

2 To disconnect the intercom, press [OFF].

• If the Auto Talk feature is turned on (p. 23), you can also answer a page by simply

lifting the handset off the base unit or charger (for KX-TG6502 or accessory
handset users, p. 3).

Base Unit

When the base unit is being paged, it rings and the LOCATOR/INTERCOM/
TRANSFER indicator flashes.

1 Press [SP-PHONE] or [LOCATOR/INTERCOM/TRANSFER]. 2 To disconnect the intercom, press [SP-PHONE] or

[LOCATOR/INTERCOM/TRANSFER].

• The ringer volume for intercom calls follows the higher level of the 2 lines.

When the ringer volume is turned off for both lines (p. 24, 25), the handset and
the base unit will ring at the low level for intercom calls.

• You cannot change the ringer tone for intercom calls.

• When the base unit user pages all handsets, only the handset user who

answers first can talk with the base unit user.

56

Intercom

Voice Paging

The base unit user can make a voice announcement that is heard through the
speakers of all handsets.

• When 4 handsets are registered to the base unit, and if one handset user is on

conversation using the Booster feature, one of the remaining 3 handsets will not
receive the voice announcement.

Base Unit

1 Press [LOCATOR/INTERCOM/TRANSFER].

• The LOCATOR/INTERCOM/TRANSFER and SP-PHONE indicators light.

2 To make a voice announcement to all handsets, press [5]

• You will hear a ringback tone (2 short beeps) and the SP-PHONE indicator

flashes.

()

.

3 When the SP-PHONE indicator stops flashing, speak into the MIC.

• All handset users will hear your voice through their speakers after beeps,

“Call from Base” will be displayed and the Ringer/Message Alert
indicator will flash rapidly on the handsets.

• The handset on the base unit will not be paged.

4 When finished, press [SP-PHONE] or [LOCATOR/INTERCOM/

TRANSFER].

OR
After one of the handsets answers, talk into the MIC.
To disconnect the intercom, press [SP-PHONE] or
[LOCATOR/INTERCOM/TRANSFER].

Preparation

Telephone System

• Only the handset user who answers first can talk with the base unit user.

• To answer the page from the handsets, see “Answering Intercom Calls” on

page 56.

• If a handset is too close to the base unit, you may hear feedback while making the

voice announcement. Place the handset on the base unit or charger (for
KX-TG6502 or accessory handset users, p. 3) or press [OFF].

• It is not possible to specify which handset(s) will hear the voice announcement.

• The speaker volume for the announcement follows the higher ringer volume level

of 2 lines on the handset (p. 24).

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

57

Transferring a Call

You can transfer an outside call to the base unit or a handset.

From the to the

1 Handset:

(1)

Handset Base Unit

During a call, press

• “ ” or “ ” flashes and the call is

LINE1 LINE2

put on hold.

[HOLD/INTERCOM]

Ex.

LINE 1 on hold.

.

Press extension#
to transfer
1-4=Handset
0=Base 9=Mailbox

LINE1 LINE2

(2) To page the base unit, press [0].
(3) Wait for the paged party to answer, then you can announce the

transfer.

• If the paged party does not answer, press the line soft key ( ) or

( ) that is flashing to return to the outside call.

LINE2

2 Base unit: Press [SP-PHONE] or [LOCATOR/INTERCOM/

TRANSFER] to answer the page.

3 Handset: To complete the transfer, press [OFF].

From the to the

Base Unit Handset

1 Base unit:

(1) During a call, press [LOCATOR/INTERCOM/TRANSFER].

• The line button flashes and the call is put on hold.

(2)

To page a specified handset, press its extension number

[4]

().

To page all handsets, press [0].
Wait for the handset user to answer, then you can announce the
transfer.
OR
To make a voice announcement to all handsets, press [5]
then speak into the MIC when the SP-PHONE indicator stops
flashing.

• If the paged party does not answer, press the line button that is flashing

to return to the outside call.

LINE1

[1]

( ) to

()

,

2 Handset: Press [C], [s], or [HOLD/INTERCOM] to answer the page.

•

You can also answer a page by pressing any button except

[d], [B] or [OFF]

3 Base unit: To complete the transfer, press [SP-PHONE].

• When the base unit user calls all handsets, only the handset user who answers

first can take the transferred call.

58

.

Transferring a Call

From a to another

Handset Handset

(when the system has 2 or more handsets)

1 During a call, press [HOLD/INTERCOM],

then page another handset by pressing its
extension number ([1] to [4]).

Ex.

LINE 1 on hold.

Press extension#
to transfer
1-4=Handset
0=Base 9=Mailbox

LINE1 LINE2

2 Wait for the paged party to answer, then you can announce the

transfer.

• The paged handset user can answer by pressing [C], [s] or

[HOLD/INTERCOM]. (Any button except [d], [B] or [OFF] can be pressed

to answer the page.)

• If the paged party does not answer, press the line soft key ( ) or

( ) that is flashing to return to the outside call.

LINE2

LINE1

3 To complete the transfer, press [OFF].

• If the Auto Talk feature is turned on (p. 23), the paged handset user can also

answer a page by simply lifting the handset off the base unit or charger (for
KX-TG6502 or accessory handset users, p. 3).

• Any user can answer a transferred call:

— for the handset, press the line soft key ( ) or ( ).
— for the base unit, press the line button.

• If you call an extension in step 1, and the extension is in use, the handset display

will show “Busy” then “Hold”, or busy tones will be heard from the base unit.
Press the line soft key ( ) or ( ) that is flashing or the line button that is
flashing to return to the outside call.
To transfer the call to another extension, repeat from step 1.
OR
To transfer the call to the Answering System to allow the caller to leave a
message, perform the following steps:
(1) Press [HOLD/INTERCOM] on the handset or [LOCATOR/INTERCOM/

TRANSFER] on the base unit.

(2) Press [9] to transfer the caller to the Answering System greeting (p. 79).

(The caller will hear the greeting and can leave a message after the beep.)

LINE1 LINE2

LINE1 LINE2

Preparation

Telephone System

Useful InformationAnswering System

For assistance, please call: 1-800-211-PANA(7262)

59

Transferring a Call

Quick call transfer

You can transfer a call without waiting for the paged party to answer.

Handset

1. During a call, press [HOLD/INTERCOM].

2. Press the extension number ([0] for the base unit, [1] to [4] for the

handset).

3. Press [OFF] to hang up.

Base Unit

1. During a call, press [LOCATOR/INTERCOM/TRANSFER].

2. Press the extension number [1]

handsets.

3. Press [SP-PHONE] to hang up.

• The call will be transferred directly.

• The paged party can answer the transferred call:

— for the handset, press [
— for the base unit, press [SP-PHONE] or the line button.

• After the paged party answers, the transfer is complete.

• If the paged party does not answer:

— for the handset, press the line soft key ( ) or ( ) to return to the

outside call.

— for the base unit, press the line button that is flashing to return to the outside

call.

C], [s], or the line soft key ( ) or ( ).

( ) to

[4]

LINE1 LINE2

()

, or press [0] to page all

LINE1 LINE2

• If the paged party does not answer within 60 seconds after you hang up, your

phone will ring and the call will be returned to your phone. You may speak to the
caller again by pressing the line soft key ( ) or ( ) on the handset, or
the line button on the base unit.

If you do not answer the call within 4 minutes, the call will be disconnected.
After speaking to the caller, you may also transfer the caller to the Answering

System by performing the following steps:
(1) Press [HOLD/INTERCOM] on the handset or [LOCATOR/INTERCOM/

TRANSFER] on the base unit.

(2) Press [9] to transfer the caller to the Answering System greeting (p. 79).

(The caller will hear the greeting and can leave a message after the beep.)

LINE1 LINE2

60

Conference Calls

Conference call with 2 outside calls

While you are talking with an outside caller, you can make or answer a second call
on the other line, and then combine the calls to establish a conference call.

Preparation

Handset

1 During a call, press [HOLD/

INTERCOM] 2 times to put

the first call on hold.

2 To make or answer a second

call, select the other line by
pressing the line soft key
() or ().

LINE1 LINE2

3 When the second call is

connected, press the soft key
( ) on your unit to make a

CONF

conference call.

• To hang up both lines, press [OFF].

• To hang up only one line, press the

line soft key ( ) or ( ) for
the party with which you want to
continue talking.

• To put both lines on hold, press
[HOLD/INTERCOM].

To talk with only one caller, press the
line soft key ( ) or ( ) for
the party with which you want to
continue talking. To resume both
lines, press the soft key ( ).

LINE1 LINE2

LINE1 LINE2

CONF

Base Unit

1 During a call, press [HOLD] to

put the first call on hold.

2 Press the other line button to

make or answer a second call.

3 When the second call is

connected, press [CONF] on
your unit to make a conference
call.

• To hang up both lines, press
[SP-PHONE].

• To hang up only one line, press the

line button for the party with which you
want to continue talking.

• To put both lines on hold, press
[HOLD]. To talk with only one caller,

press the line button. To resume both
lines, press [CONF].

Telephone System

• You cannot call another extension to make a conference call.

To join the conference call from other extensions, press either line soft key
( ) or ( ) on the handset or either line button on the base unit. One

LINE1 LINE2

more extension can join the conference call if all other extensions are not being
used.

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

61

Conference Calls

Conference with an outside call and an intercom call

While you are talking with an outside caller, another user can join the conversation
using the handset or the base unit and establish a conference call.

Handset

1 During a call, press [HOLD/

INTERCOM].

• The call is put on hold.

2 To page the base unit, press

[0].

To page another handset,
press the extension number
([1] to [4]).

Base Unit

1 During a call, press

[LOCATOR/INTERCOM/
TRANSFER].

• The call is put on hold.

2 To page a handset, press the

extension number [1]
[4]

()

.

( ) to

3 When the paged party

3 When the paged party

answers, press the soft key
( ) on your unit to make a

CONF

conference call.

• To leave the conference, press [OFF] on the handset or press [SP-PHONE] on

the base unit. The 2 other parties can continue the conversation.

• During a conference, the outside call can be placed on hold by pressing [HOLD/
INTERCOM] on the handset or [HOLD] on the base unit.

Internal communications between extensions are not suspended. Only the person
who placed the call on hold can resume the full conference by pressing the soft
key ( ) on the handset or [CONF] on the base unit.

CONF

• One more extension can join the conference call. To join the conference call,

press the line soft key ( ) or ( ) on the handset, or the line button on
the base unit. A maximum of 4 parties including the outside party can take part in
a conference call if all other extensions are not being used.

LINE1 LINE2

answers, press [CONF] on
your unit to make a conference
call.

Call Share

This feature allows the base unit or the handset to join an existing outside call.

• To prevent other users from joining your conversation, turn the Call Privacy
feature on (p. 65).

• A maximum of 4 parties including 1 or 2 outside parties can join a conversation if
all other extensions are not being used.

To join a conversation (Call Share)

Handset

• “Conference” is displayed.

Base Unit

Press the line soft key ( ) or ( ).

Press the line button.

62

LINE1 LINE2

Room Monitor

This feature allows you to monitor a room by using the intercom feature. For
example, you can monitor a baby from different areas of the house. You can call the
destination unit to monitor the room. The called unit will not ring. When the system
has 2 or more handsets (p. 3), you can monitor 1 handset using another. To allow
other users to monitor through your unit, turn this feature on. If you want to prevent
your unit from being monitored by other extensions, leave this feature off. Using the
handset, this feature can be turned on or off separately for the handset and base
unit. The factory preset is OFF.

Preparation

To turn Room Monitor on for the handset

(to allow other users to monitor through your handset)

1

Press

[MENU]

.

Handset

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Room monitor” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Select “On” by pressing [d] or [B].

5 Press the soft key ( ), then press [OFF].

•

To prevent your handset from being monitored, select “

SAVE

To turn Room Monitor on for the base unit

(to allow other users to monitor through your base unit)

Room monitor

Room monitor

:On

Off

” in step 4.

Handset

1 Follow steps 1 and 2 of “To turn Room Monitor on for the handset”

above.

2 Scroll to “Set base unit” by pressing [d]

or [B], then press the soft key ( ).

SELECT

Set base unit

Telephone System

3 Scroll to “Room monitor” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Select “On” by pressing [d] or [B].

5 Press the soft key ( ), then press [OFF].

•

To prevent your base unit from being monitored, select “

For assistance, please call: 1-800-211-PANA(7262)

SAVE

Room monitor

Room monitor

:On

Off

” in step 4.

Useful InformationAnswering System

63

Room Monitor

To monitor with

The unit to be monitored must not be in use and the handset to be monitored
must be off the base unit.

1 Press [HOLD/INTERCOM], then press the soft key ( ). 2 To call the base unit, press [0].

To call another handset, press its extension
number ([1] to [4]).

• To monitor from the speaker, press [s]. If the

handset is placed on the base unit, monitoring
will be stopped. You can place the handset on
the charger and continue monitoring. To switch
back to the receiver, press

Handset

MONITOR

Press extension#
for room monitor
1-4=Handset
0=Base

Room monitor
00-00-05
D01

[C].

3 To end monitoring, press [OFF].

• The monitored user can stop being monitored by:

— on the handset, press [OFF] or place the handset on the base unit.
— on the base unit, press [LOCATOR/INTERCOM/TRANSFER] or

[SP-PHONE].

• “Room monitor” is also displayed on the monitored handset.

• While the base unit is monitoring or being monitored, the LOCATOR/INTERCOM/

TRANSFER indicator light flashes and the SP-PHONE indicator lights.

• If an incoming call is being received, you will hear 2 tones (incoming call tone,
p. 68). To answer the call, press the called line soft key ( ) or ( ).

LINE1 LINE2

To monitor with

The handset to be monitored must not be in use and off the base unit.

Base Unit

1 Press [LOCATOR/INTERCOM/TRANSFER], then press [MUTE].

• The SP-PHONE indicator lights and the LOCATOR/INTERCOM/TRANSFER

indicator flashes.

2 To call the handset, press its extension number [1]

( ) to

[4]

()

3 To end monitoring, press [LOCATOR/INTERCOM/TRANSFER] or

[SP-PHONE].

• The indicator lights go out.

• If the Room Monitor feature of the destination handset is off or the handset is on

the base unit, busy tones will sound.

• If an incoming call is being received, you will hear 2 tones (incoming call tone,
p. 68) and the line button will flash rapidly. To answer the call, press the called line
button.

64

.

Special Features

Muting Your Conversation

During a call, you can mute your phone so the other party cannot listen to you.
When muting your conversation, you can hear the other party.

Preparation

Handset

• “Mute” will be displayed for a few seconds and “ ” will flash.

• To release the mute, press the soft key

• If you press [C] or [s] to switch between the receiver and speaker, the mute will

be released.

Base Unit

• The SP-PHONE indicator flashes.

• To release the mute, press [MUTE] again or press [SP-PHONE].

Call Privacy

Call Privacy allows you to prevent other users from joining your conversation with
an outside caller. To allow other users to join your conversation, leave this feature
off. This feature is only available for the handset.

To turn the Call Privacy feature on

1. Press

2. Press [2] to select “2=Privacy on”.

• “PRIVACY” is displayed when this feature is turned

To turn this feature off, press [2] to select “2=Privacy off” in step 2.

• In step 2, you can also select “2=Privacy on” or “2=Privacy off
[d] or [B] then pressing the soft key ( ).

• While the Call Privacy feature is turned on, other users cannot join the

conversation.

• Call Privacy will turn off after you hang up the call.

Press the soft key ( ).

Press [MUTE].

Handset

[MENU] during an outside call.

on.

MUTE

MUTE

() again.

MUTE

SELECT

1=Phone book
2=Privacy on
3=Booster on

” by pressing

Telephone System

Using the PAUSE Button

(For PBX Line/Long Distance Calls)

Handset Base Unit

We recommend you press [REDIAL/PAUSE] if a pause is required for dialing with a
PBX or to make a long distance call.

Ex. Line access number [9] (PBX)

[9] N [REDIAL/PAUSE] N

• Pressing [REDIAL/PAUSE] once creates a 3.5 second pause. This prevents

misdialing when you dial after confirming the entered number (p. 34) or dial a
stored number (p. 48, 50, 54).

• Pressing [REDIAL/PAUSE] more than once increases the length of the pause
between numbers.

For assistance, please call: 1-800-211-PANA(7262)

Phone number

Useful InformationAnswering System

65

Special Features

Temporary Tone Dialing

(For Rotary or Pulse Service Users)

Press [*] (TONE) before entering access numbers which require tone
dialing.

• The dialing mode changes to tone. You can enter numbers to access an

answering service, electronic banking service, etc. When you hang up, the dialing
mode will return to pulse.

Handset Base Unit

For Call Waiting Service Users

If another call is received on the same line during a conversation, you will
hear a call waiting tone. Press [FLASH/CALL WAIT] to answer the second
call.

• The first call is put on hold.

• To return to the first caller, press [FLASH/CALL WAIT] again.

• Call Waiting service cannot be used when:

— the first call on the same line is put on hold,
— the Answering System is handling a call on the same line, or
— you are having a conference call on both lines.

• If this function does not operate properly, consult your telephone company for

details.

Call Waiting Caller ID display

If you subscribe to both Caller ID and Call Waiting with
Caller ID services (CWID), when a second call is received
on the same line while talking, the second caller’s
information will be displayed. After you hear a call waiting
tone while talking, the display shows the caller’s name
with the phone number, “Waiting” and the line.

• Contact your telephone company for details about availability in your area, and to

verify that CWID service is activated on your telephone line.

• The caller’s information will only be shown on the display of the handset which is

on the outside call on the same line.

Handset Base Unit

Handset

BROWN,NANCY

1-555-666-7777

-Waiting--Line1-

66

Special Features

FLASH Button

Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX
such as transferring an extension call, or accessing optional telephone services
such as call waiting.

• Pressing [FLASH/CALL WAIT] cancels the mute (p. 65) or the Temporary Tone
Dialing mode (p. 66).

Selecting the flash time

The flash time depends on your telephone exchange or host PBX.
You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90
ms (milliseconds)”. Each line has its own setting. The factory preset for both lines is
“700 ms”.

• The setting should stay at 700 ms unless pressing [FLASH/CALL WAIT] fails to
pick up the Call Waiting call.

• If PBX functions do not work correctly, consult your PBX supplier for the correct
settings.

Handset Base Unit

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Set tel line” by pressing [d] or

[B], then press the soft key ( ).

SELECT

Set tel line

4 Scroll to “Set flash time” by pressing [d]

or [B], then press the soft key ( ).

SELECT

Set flash time

Preparation

Telephone System

5 Press [d] (Line1) or [B] (Line2) to select

the line.

6 Select the flash time by pressing [d] or [B].

7 Press the soft key ( ).

• To select the other line, repeat from step 4.

SAVE

8 Press [OFF].

For assistance, please call: 1-800-211-PANA(7262)

Set flash time

d

=Line1 B=Line2

Set flash time

Line1:700ms

Useful InformationAnswering System

67

Special Features

Incoming Call Tone

During an outside call, you can be informed of another incoming call on the other
line.
During an intercom call (p. 56) or while using the Room Monitor feature (p. 64), you
can also be informed of incoming calls by 2 tones.
If this feature is turned on, incoming call tones will be heard for as long as the line is
ringing. If this feature is set to “2”, incoming call tones will be heard only 2 times. If
this feature is turned off, no tones will be heard. This factory preset is “2”.
Using the handset, this feature can be set separately for the handset and base unit.

Handset incoming call tone

Handset Base Unit

Handset

1 Press [MENU]. 2 Scroll to “Ringer setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Ringer setting

3 Scroll to “Incoming call.” by pressing

[d] or [B], then press the soft key ( ).

SELECT

4 Select “On”, “Off” or “2” by pressing [d] or

[B].

5 Press the soft key ( ), then press [OFF].

SAVE

Incoming call.

Incoming call

tone :2

Base unit incoming call tone

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Scroll to “Set base unit” by pressing [d]

or [B], then press the soft key ( ).

SELECT

4 Scroll to “Incoming call.” by pressing

[d] or [B], then press the soft key ( ).

5 Select “On”, “Off” or “2” by pressing [d] or

[B].

6 Press the soft key ( ), then press [OFF].

SAVE

68

SELECT

SELECT

Initial setting

Set base unit

Incoming call.

Incoming call

tone :2

Special Features

Line Selection

When you make or answer a call, the handset and base unit can automatically
select the line when you press [C] or [s] on the handset or [SP-PHONE] on the
base unit. There are 3 types of line selection. You can change the line selection for
the handset and base unit separately. The factory preset is “Auto”.

Auto (factory preset):
When making a call, LINE 1 will be selected. If that line is unavailable, LINE 2 will
be selected. When answering a call, the ringing line will be selected.

• When you call back from the Caller List (p. 43), the indicated line will be selected.

• If the Auto Talk feature is turned on (p. 23), the unit will select the ringing line when

you lift the handset off the base unit or charger (for KX-TG6502 or accessory
handset users, p. 3), to answer the call.

Line 1: Line 1 will be selected.
Line 2: Line 2 will be selected.

You can select any line by pressing a line soft key ( ) or ( ) on the
handset or a line button on the base unit, regardless of this setting.

LINE1 LINE2

Preparation

Telephone System

Handset line selection

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

3 Scroll to “Set tel line” by pressing [d] or

[B], then press the soft key ( ).

4 Press the soft key ( ) at “Line

selection”.

SELECT

SELECT

5 Select “Line1”, “Line2” or “Auto” by

pressing [d] or [B].

6 Press the soft key ( ), then press [OFF].

SAVE

Initial setting

Set tel line

Line selection

Line selection

:Auto

Useful InformationAnswering System

For assistance, please call: 1-800-211-PANA(7262)

69

Special Features

Base unit line selection

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Set base unit” by pressing [d]

or [B], then press the soft key ( ).

SELECT

Set base unit

4 Scroll to “Line selection” by pressing

[d] or [B], then press the soft key ( ).

SELECT

5 Select “Line1”, “Line2” or “Auto” by

pressing [d] or [B].

6 Press the soft key ( ), then press [OFF].

Key Tone

You can select whether or not the handset keys will sound tones (key tone,
confirmation tone, error tone). The factory preset is ON.

Handset

SAVE

Line selection

Line selection

:Auto

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Scroll to “Key tone” by pressing [d] or [B],

then press the soft key ( ).

SELECT

4 Select “Off” or “On” by pressing [d] or [B].

5 Press the soft key ( ), then press [OFF].

SAVE

70

SELECT

Initial setting

Key tone

Key tone

:On

Automatic Answering Operation

The Answering System allows the unit to answer calls with a greeting message.
Callers can then leave a message. When turning the Answering System on, you
can select the lines it will answer calls from.

The total recording time of all messages (greeting, incoming and memo) is

•

60 minutes

are recorded in noisy rooms, the time may be shortened by up to 3 minutes.

• To select the caller’s recording time, see page 30.

• A maximum of 99 messages (including the greeting and memo messages) can

be recorded.

(about 30 minutes in “Enhanced recording” mode, p. 32). If messages

about

Preparation

Setting the Unit to Answer Calls

1 To turn on the Answering System for

both lines, press [LINE SELECT]
repeatedly until “LINE 1 and LINE 2” is

Base Unit

[ANSWER ON] and Indicator

[LINE SELECT]

announced.
To turn on the Answering System for
either line, press [LINE SELECT]
repeatedly until “LINE 1” or “LINE 2” is
announced.

• The selected line(s) ( and/or )

will be displayed.

LINE 1 LINE 2

2 Press [ANSWER ON] to turn on the Answering System for the line(s).

• The indicator lights.

• The unit announces “Answer set” and the line(s), and the current day and

(p. 20)

time. If “Set time” is heard, set the date and time

• The number of caller messages and memo messages will be displayed on the
base unit (p. 73). If the Answering System is turned on for only one of the 2 lines,
the display shows the number of messages recorded for that line (not both lines)
plus the number of memo messages. The number of messages continues to be
displayed if the Answering System is turned off.

• The unit will announce the remaining recording time if it is less than 10 minutes.

• When no recording time is available, you will need to erase any unnecessary

messages before new messages can be recorded (p. 77). The unit can indicate
that memory is full in the following ways:

“ ” will flash on the base unit and the

—

FULL

— The unit will announce “Memory full” when you press [ANSWER ON],

[GREETING REC]

a message.

You can also turn on the Answering System remotely from the handset (p. 76) or an

•

outside phone (p. 83).

• If you subscribe to Caller ID (p. 41), Caller ID information automatically adjusts the
date and time when a call is received, provided you have already set the date and
time manually (p. 20).

, or [MEMO], and after playing back messages or recording

For assistance, please call: 1-800-211-PANA(7262)

ANSWER ON indicator

.

will flash rapidly.

Telephone System Useful InformationAnswering System

71

Automatic Answering Operation

To turn off the Answering System

Press [ANSWER ON].

• The indicator light goes out, and the unit announces “Answer off”.

• To turn the Answering System off for one line when both lines are turned on, select
the line which you want to leave on by pressing [LINE SELECT], then press
[ANSWER ON].

Monitoring Incoming Calls

While a caller is leaving a message, you can monitor the call through the base unit
speaker.

• To increase the speaker volume while monitoring, press [B]. To decrease volume,
press [d].

• If both lines are receiving calls at the same time, only the first call can be
monitored.

To answer a call while monitoring, press the called line button on the base unit, or
press the called line soft key ( ) or ( ) on the handset.

LINE1 LINE2

Base Unit

To turn the incoming call monitoring feature off

When the base unit is not in use, press [d] repeatedly until “0” is displayed. (Make
sure the Answering System is turned on.)
OR
While monitoring, press [d] repeatedly until “0” is displayed.

• If the incoming call monitoring feature is turned off, it will remain off when the next
call is monitored.

• If you adjust the speaker volume while playing back messages or using the
speakerphone, the speaker volume for monitoring will be turned on again. To turn
the speaker volume off, see “To turn the incoming call monitoring feature off” of
above step.

72

Listening to Messages

LINE

Voice Day/Time Stamp: During playback, the unit will announce the day and
time when each message was recorded (p. 20).

The unit will indicate that new messages have been recorded in the following ways:
— The NEW MESSAGE indicator flashes on the base unit.
— “New message” is displayed and “ ” flashes on the handset.
— The Ringer/Message Alert indicator on the handset will flash slowly when new

messages have been recorded if the Message Alert is turned on (p. 32) and the
handset is not in use.

The total number of caller messages and memo messages is displayed on the base
unit. If the Answering System is turned on for only one of the 2 lines, the display
shows the number of messages recorded for that line (not both lines) plus the
number of memo messages. The number of messages continues to be displayed if
the Answering System is turned off.

SEARCH

Preparation

Telephone System Useful InformationAnswering System

Using the Base Unit

To play back messages

Base Unit

NEW MESSAGE Indicator

Press [MESSAGE].

• The unit announces the number of new

messages. Only new messages are played
back.
When there are no new messages, the unit

•

announces “

playback

• When there are no messages, the unit

announces “No messages”.

To play back messages for the desired line(s)

No new messages. All message

”, then plays back all messages

.

[MESSAGE]

Ex. 2 messages for LINE 1

1. Press [LINE SELECT] repeatedly until the unit

announces the desired line(s).

LINE

• The selected line(s) ( and/or ) will be

displayed.

LINE 1 LINE 2

1

2. Press [MESSAGE].

• The unit announces the number of new messages for the line(s). Only new

messages are played back. Memo messages are not played back.
When there are no new messages, the unit announces “

•

message playback

• When there are no messages, the unit announces “No messages”.

• While a message is being played, the message number is displayed, and the line

( or ) flashes on the base unit.

LINE 1 LINE 2

• At the end of the last message, “End of final message” is heard. The unit will

announce the remaining recording time if it is less than 10 minutes.

”, then plays back all messages

No new messages. All

.

For assistance, please call: 1-800-211-PANA(7262)

73

Listening to Messages

C

• If a call is received during playback, the unit rings and playback stops. To answer
the call, press the called line button. For playback, start again from the beginning
after hanging up.

• If 65 or more new messages have been recorded, the unit will not announce the
number of new messages during playback.

Using the Handset (Remote Operation)

When “ ” flashes and “New message
displayed
are only old messages, “ ” is displayed but will not
flash.

SEARCH

, new messages have been recorded. If there

SEARCH

To play back messages

1 Press the soft key ( ).

• When there are new messages, “ ”

flashes. If there are only old messages
“ ” is displayed but will not flash.

PLAY

2 Press the soft key ( ).

• The unit beeps, then announces the number of

new messages. Only new messages are played
back.

• To switch from the speaker to the receiver, press

C]. To switch back to the speaker, press [s].

[

When there are no new messages, the unit

•

announces “

playback

• When there are no messages, the unit

announces “No messages”.

• To play all messages, press [5].

• If you do not press any button, the voice menu

will start (p. 75).

No new messages. All message

”, then plays back all messages

SEARCH

PLAY

” is

PLAY

Ex. New messages exist.

7 missed calls New message

LINE1 LINE2

Ex. New messages exist.

7 missed calls New message

CID PLAY

Remote operation

;

4=Erase msg

.

Handset

REPEAT

SEARCH

SKIP

3 To end remote operation, press [OFF].

To play back messages from the function menu

Press [MENU], then press the soft key ( ) at
instead of pressing the soft key ( ) then the soft key ( ).

SEARCH

SELECT

“

Message play

PLAY

74

”,

Listening to Messages

To play back messages for the desired line(s)

1. Press the soft key ( ), then press the soft key (

SEARCH

2. To listen to messages for LINE 1, press [#][1]. To listen to messages for LINE 2, press [#][2]. To listen to messages for LINE 1 and LINE 2, press [#][0].

• The unit announces the number of new messages for the line(s). Only new

messages are played back. Memo messages are not played back.

•

When there are no new messages, the unit announces “

message playback

• When there are no messages, the unit announces “No messages”.

”, then plays back all messages

No new messages. All

.

3. To end remote operation, press [OFF].

• If a call is received during playback, the unit rings and playback stops. To answer

the call, press the called line soft key ( ) or ( ). For playback, start
again from the beginning after hanging up.

• At the end of the last message, “End of final message” is heard. The unit will

announce the remaining recording time if it is less than 10 minutes.

• If you hear “Memory full” after playback, erase unnecessary messages (p. 77).

• When memo messages are played (p. 78), “MEMO” is displayed.

• If 65 or more new messages have been recorded, the unit will not announce the

number of new messages during playback.

LINE1 LINE2

Voice menu

If you do not press any buttons at the end of the last message, the unit will
announce “End of final message” and the voice menu will begin.
The unit announces, “Press 4 to play back new messages. Press 5 to play back all
messages.”

Even if the voice menu has started;

•

— you can press buttons for other playback options (p. 76), or
— you can select the line(s) by pressing [#][1]

(

LINE 1 and LINE 2).

• If you do not press any button within 10 seconds after the voice menu, the

handset will exit remote operation.

(LINE 1), [#][2] (LINE 2) or [#][0]

PLAY

).

Preparation

Telephone System

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

75

Listening to Messages

For Caller ID service users (p. 41)

During playback, the handset display shows the name and/or number of the
caller whose message is being played.

To call the displayed number:

1. Press the soft key ( ).

• The unit stops playback.

• If you need to edit the phone number to call back, see page 44.

2. Press the line soft key ( ) or ( ).

• The unit dials the phone number.

OR
Press [C] or [s].

• The unit dials the phone number using the called line.

To turn the Answering System on

1. During playback, select the desired line(s) by pressing [#][1] (LINE 1), [#][2] (LINE 2) or [#][0] (LINE 1 and LINE 2).

• If the Answering System is turned on for one line and you also want to turn on

the system for the other line, select both lines.

2. To turn the system on for the line(s), press [8].

To turn the Answering System off, press [0] during playback.

• To turn the Answering System off for one line when both lines are turned on, select

the line which you want to leave on (see step 1 above), then press [0].

CALL

LINE1 LINE2

During playback

To adjust the
speaker volume

To repeat a message Base unit: Press [H].

To skip a message Base unit: Press [G].

To stop playback Base unit: Press [STOP].

Base Unit Handset

To increase, press [B]. To decrease, press [d].

• You can also adjust the receiver volume on the
handset.

Handset: Press the soft key ( ) or [1].

• If pressed within the first 5 seconds of playback, the

previous message will be played.

Handset: Press the soft key ( ) or [2].

• To resume playback, press [MESSAGE].

•

If you do not press any button for 60 seconds or if you

[STOP]

press

Handset: Press [9].

• If you do not press any button within 15 seconds after

stopping playback, the voice menu will start (p. 75).

76

REPEAT

SKIP

again, playback mode will be canceled.

Erasing Messages

The unit will announce the remaining recording time after playback if it is less than
10 minutes. New messages cannot be recorded when:
— “Memory full” is heard.

“”

—
— ANSWER ON indicator flashes rapidly (when the Answering System is on).
Erase unnecessary messages. We recommend you erase unnecessary messages
after each playback.

Erasing a specific message

Base Unit

Press [ERASE] while the message you want to erase is being played.

• A beep sounds, then the next message is played. To exit playback mode, press
[STOP] 2 times.

Handset

Press [*][4] while the message you want to erase is being played.

• A beep sounds, then the next message is played. To exit remote operation mode,
press [OFF].

Erasing all messages

You can erase all caller messages and all memo messages in one operation.

• The greeting message(s) will not be erased.

• If the Answering System was turned on for only one of the 2 lines, only caller

messages for that line and memo messages are erased. Caller messages
recorded for the other line are not erased.

If you want to erase caller messages only for the desired line(s), select the line(s).

Base Unit

flashes on the base unit.

FULL

Preparation

Telephone System Useful InformationAnswering System

1 Press [ERASE] while the base unit is not being used.

• “To erase all messages, press ERASE again” is heard.

2 Within 10 seconds, press [ERASE] again. Wait until “No messages” is

heard.

• While erasing messages, alarm tones will be heard.

• All messages for the line(s) and memo messages are erased.

To erase all messages for the desired line(s)

1. Select the line(s) by pressing [LINE SELECT].

2. Press [ERASE].

3. Within 10 seconds, press

• While erasing messages, alarm tones will be heard.

• All messages for the line(s) are erased. Memo messages are not erased.

For assistance, please call: 1-800-211-PANA(7262)

[ERASE]

again. Wait until “

No messages

” is heard.

77

Erasing Messages

Handset

1 Press the soft key ( ), then press the soft key ( ).

SEARCH

PLAY

2 Press [*][5] to erase all messages. Wait until “No messages” is heard.

• While erasing messages, alarm tones will be heard.

• All messages for the line(s) and memo messages are erased.

• To end remote operation, press [OFF].

• Information in the Caller List will not be erased. To erase caller information, see

page 46.

To erase all messages for the desired line(s)

1. Press the soft key (

2. Select the line(s) by pressing [#][1] (LINE 1), [#][2] (LINE 2) or [#][0]

(LINE 1 and LINE 2).

3. Press [*][5] to erase all messages for the line(s). Wait until “No

messages” is heard.

• While erasing messages, alarm tones will be heard.

• All messages for the line(s) are erased. Memo messages are not erased.

• To end remote operation, press [OFF].

), then press the soft key ( ).

SEARCH

PLAY

Recording a Memo Message

Base Unit

You can record a voice memo message of up to 3 minutes for other users or
yourself.

1 Press [MEMO].

2 After the long beep, talk clearly 20 cm (8 inches) away from the MIC.

• The base unit display shows the elapsed recording time.

• If the elapsed recording time exceeds 99 seconds, the counter continues

from 00 to indicate 100 seconds.

3 When finished, press [MEMO] or [STOP].

• The NEW MESSAGE indicator flashes.

• If you record for over 3 minutes in step 2, the unit will stop recording.

• If “ ” is displayed, 6 beeps sound and “Your message was not recorded. Record your

message again.” is announced, start again from step 1.

78

Transferring a Call to the Answering System

Base Unit

When you answer a call and the caller wants to talk to someone who is not
available, you can transfer the caller to the Answering System, where the caller can
leave a message.
Tell the outside caller you will transfer him or her to the Answering System.

1 Base unit:

Press
during a call.

Handset:

Press [HOLD/INTERCOM]

• The call is put on hold.

Handset

[LOCATOR/INTERCOM/TRANSFER]

during a call.

Handset display

Press extension#
to transfer
1-4=Handset
0=Base 9=Mailbox

2 Press [9] to hang up the call.

After you press [9]:

The caller will hear the greeting (p. 28), then he or she can leave a message
after the beep.

• Even if you subscribe to Caller ID (p. 41), Caller ID information will not be
displayed while the message is being played. The Caller ID information will be
recorded in the Caller List (p. 42) if the transferred call is an incoming call.

• If you set the caller’s recording time to “Greeting only” (p. 30), the caller cannot
leave a message.

Interrupting remote operation

If another user is calling from a remote location to operate the Answering
System and you mistakenly answer the call, repeat steps 1 and 2 above.

• The user can then operate the Answering System, by entering the remote code

(see “Remote Operation from a Touch Tone Phone”

on

page 80).

Preparation

Telephone System Useful InformationAnswering System

For assistance, please call: 1-800-211-PANA(7262)

79

Remote Operation from a Touch Tone Phone

While outside, you can operate the Answering System
from any touch tone phone. A synthesized voice menu
will guide you through the Answering System (p. 82).

• To skip the voice menu and operate the unit directly,

see page 83.

Summary of remote operation

Call your unit from a touch tone phone.

Enter the remote code (p. 81)
during or after the greeting.

• The unit will announce the number

of new messages (caller
messages for the line(s) for which
the Answering System is turned
on, plus memo messages). The
new messages will be played.

To listen to messages for the
desired line(s):
Enter the remote code, then press

[#][1] (LINE 1), [#][2] (LINE 2) or
[#][0] (LINE 1 and LINE 2).*

• The unit will announce the number

of new messages for the line(s). The
new messages will be played.

After 3 seconds, the voice menu will start (p. 82).
Follow the menu or enter direct commands (p. 83).

To end remote operation, hang up.
To listen to messages for the desired line(s), press [#][1] (LINE 1), [#][2]
(LINE 2) or [#][0] (LINE 1 and LINE 2).*

• The unit will announce the remaining recording time after playback if it is less than

10 minutes.

• The messages are saved.

• If the unit announces “No new messages”, there are only old messages. If “No

messages” is announced, there are no messages.

• If 65 or more new messages have been recorded, the unit will not announce the

number of new messages during playback.

*After selecting the line(s), messages for the line(s) will be played. Memo

messages will not be played.

80

Remote Operation from a Touch Tone Phone

Remote Code

The remote code prevents unauthorized people from accessing your unit and
listening to your messages. Choose any 2-digit number (00–99) for your remote
code.
The factory preset remote code is “11”. If you do not program your own remote
code, you can use “11”.

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Set

answering”.

SELECT

SELECT

Initial setting

Set answering

4 Scroll to “Remote code” by pressing [d] or

[B], then press the soft key ( ).

SELECT

5 Enter a 2-digit remote code (00–99).

Remote code

Ex. Entered 35.

Remote code

:35

6 Press the soft key ( ). 7 Press [OFF].

SAVE

Preparation

Telephone System

To confirm the remote code, repeat steps 1 to 4.

• The remote code is displayed. When finished, press [OFF].

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

81

Remote Operation from a Touch Tone Phone

Voice Menu

The shaded parts are voice prompts.

Press 1 to play back all messages.

Press 2 for other functions.

Press [2].

Press 1 to play back new messages.

Press 2 for other functions.

Press [2].

Press 1 to record your message.

Press 2 for other functions.

Press [2].

Press 1 to erase all messages.

Press 2 for other functions.

Press [2].

Press 1 to record your greeting.

Press 2 for other functions.

Press [2].

Press [1].

Press [1].

Press [1].

Press [1].

Press [1].

All Message Playback.

All recorded messages are
played back. At the end of the
last message, “End of final

message” is heard.

New Message Playback.

Only new messages are played
back. At the end of the last
message, “End of final message”
is heard.

Please leave your message.

1. Talk after the long beep.

2. When you finish recording a voice message, hang up.

Wait until “No messages” is
heard.

• All recorded messages are

erased.

Press 7 to record your greeting.
Press 9 to end recording.

1. Press [7].

2. After the long beep, talk for
up to 2 minutes.

3. Press [9] to finish.

• Your greeting will be played

back for confirmation.

• 3 seconds after playback, the voice menu will start again from the beginning.

• The unit will announce the remaining recording time after playback if it is less than

10 minutes.

• If you hear “Memory full” after playback, erase unnecessary messages (p. 83).

• To listen to messages for the desired line(s), press [#][1] (LINE 1), [#][2] (LINE 2)

or [#][0] (LINE 1 and LINE 2). Memo messages will not be played.
If you erase all messages after selecting the line(s), all messages for the line(s)
will be erased. Memo messages will not be erased.

• If you do not press any buttons within 10 seconds after a voice prompt, “Thank you

for your call” will be heard and the call will be disconnected.

82

Remote Operation from a Touch Tone Phone

Direct Remote Operation

Once you have entered the remote code (p. 80), you can also control your unit by
direct commands instead of using the voice menu. To end the remote operation,
hang up at anytime.

Direct commands

Preparation

[4]: Plays back new messages.

[5]: Plays back all messages.

[1]: Repeats the current message.

• If pressed within the first 5

seconds of playback, the
previous message will be
played.

[2]: Skips the current message.

[9]: Stops the current operation.

• To resume, enter a direct

command within 15 seconds,
or the voice menu will start
(p. 82).

[7]: Records a greeting message.

After the long beep, talk for up to
2 minutes.

[9]: Recording is stopped.

• The greeting is played.

[0]: Turns off the Answering System.

• If the Answering System is turned on for one line and you also want to turn on the
system for the other line, press [#][0][8].

• To turn the Answering System off for one line when both lines are turned on, turn

the system on for the line which you want to leave on (see above).

[*] [4]: Erases the current message.

• A beep will sound and the

next message will be played.

[*] [5]: Erases all messages. Wait

until “No messages” is heard.

• To erase all messages for

the desired line(s), select the
line(s) (see below), then
press [*][5]. Memo
messages will not be erased.

[#] [1]:
[#] [2]:
[#] [0]:

[#][1][8]:

[#][2][8]:

[#][0][8]:

Selects LINE 1.
Selects LINE 2.
Selects LINE 1 and LINE 2.

• Memo messages will not be

played.

Turns on the Answering
System for LINE 1.
Turn on the Answering
System for LINE 2.
Turns on the Answering
System for LINE 1 and LINE 2.

Telephone System

Turning on the Answering System

Call the line for which you turned off the system, and wait for 15 rings.

• The unit will answer and the greeting will be played.

• The Answering System will be turned on. Hang up or enter the remote code for

other options.

• When turning on the Answering System using a rotary or pulse service telephone,
you cannot enter the remote code for other options.

Skipping the greeting

After calling your unit, press [*] during the greeting.

• The unit skips the rest of the greeting and you can start recording your message

after the long beep.

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

83

Wall Mounting

This unit can be mounted on a wall phone plate.

1 Connect the AC adaptor.

To P o w e r
Outlet

2 Tuck the telephone line cord inside the wall mounting adaptor (

Connect the telephone line cord (B).

1

2

A

).

3 Insert the hooks on the wall mounting adaptor into the holes (A) and

(

B) on the base unit.

B

A

B

A

84

Wall Mounting

4 Adjust the adaptor to hold the base unit, then push it in the direction of

the arrow until it clicks into place.

5 Connect the telephone line cord. Mount the unit, then slide it down.

• Raise the antennas.

Preparation

Telephone System

6 To charge the handset battery:

Place the handset on the base unit.

• The unit beeps once and the CHARGE indicator lights.

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

85

Wall Mounting

To remove the wall mounting adaptor

While pushing down the RELEASE LEVERS (A), remove the adaptor (B).

1

RELEASE
LEVERS

1

2

Charger unit (KX-TG6502 only)

The charger can be wall mounted. Connect the AC adaptor. Install screws using the
wall template (see below). Mount the charger (A). Slide it down (B), then slide
down to the right (C) until it is secured.

2.45 cm

31

⁄32")

(

A

B

86

2.45 cm
(31⁄32")

Screws

To P o w e r
Outlet

C

Wall Template for the Charger unit

Belt Clip

You can hang the handset on your belt or pocket using the included belt clip.

To attach the belt clip To remove the belt clip

While pressing the top of the clip (1),
pull the right edge in the direction of
the arrow (

2).

Preparation

A

B

Optional Headset

Connecting an optional headset to the handset allows hands-free phone
conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88,
KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the
accessories telephone number on page 2.

Connecting an optional headset

Open the headset jack cover, and insert the headset plug into the headset jack as
shown below.

Headset Jack

Telephone System Useful Information

Answering System

• Headset sold separately. Model shown here is KX-TCA88.

To switch to the speakerphone while using the headset:

Press [s]. To return to the headset, press [C].

For assistance, please call: 1-800-211-PANA(7262)

87

Direct Commands

Handset

After pressing [MENU], you can also program menu items directly by pressing ([0]
to [9], [*] and [#]) instead of using the soft keys.

Ringer volume
(Handset)

Ringer tone
(Handset)

Incoming call tone
(Handset)

Message play [2] –p.74

Date and time [4] Go to Step 3 on page 20. –

Voice enhancer [5] [1] : On [0] : Off p. 36

Copy phone book
–Copy 1 item

Copy phone book
–Copy all items

LCD contrast [0] [1] [1]–[6] : Level 1–6 p. 23

Key tone [0] [2] [1] : On [0] : Off p. 70

Auto talk [0] [3] [1] : On [0] : Off p. 23

Caller ID Number Auto Edit [0] [4] [1] : On [0] : Off p. 45

Set dial mode [0] [5] [1] [1] : Pulse [2] : Tone p. 21

Set flash time Line 1 [0] [5] [2] [1] [1] : 700 ms [2] : 600 ms

Set line mode Line 1 [0] [5] [3] [1] [1] : A [2] : B p. 22

Line selection
(Handset)

Number of rings Line 1 [0] [6] [1] [1] [2]–[7] : 2–7 rings

Recording time Line 1 [0] [6] [2] [1] [1] : 1 minute [2] : 2 minute

Remote code [0] [6] [3] Go to Step 5 on page 81. –

Menu item Command Selection items Page

Line 1 [1] [1] [1] [1] : Low [2] : Medium

Line 2 [1] [1] [2]

Line 1 [1] [2] [1] [1]–[4] : Tone pattern 1–4

Line 2 [1] [2] [2]

[1] [3] [1] : On [2] : 2 times

[#] [1] Go to Step 4 on page 52. –

[#] [2] Go to Step 4 on page 53. –

Line 2 [0] [5] [2] [2] [5] : 250 ms [6] : 110 ms

Line 2 [0] [5] [3] [2]

[0] [5] [5] [0]

Line 2 [0] [6] [1] [2]

Line 2 [0] [6] [2] [2]

[3] : High [0] : Off

[5]–[8] : Melody pattern 1–4

[0] : Off

[3] : 400 ms [4] : 300 ms

[7] : 100 ms [8] : 90 ms

: Auto

[1]

: Line 1

[2]

: Line 2

[0] : Toll saver

[3] : 3 minute
[0] : Greeting only

p. 24

p. 26

p. 68

p. 67

p. 69

p. 31

p. 30

88

Direct Commands

Menu item Command Selection items Page

Recording mode [0] [6] [4] [1] : Standard recording

(60 min)

[2] : Enhanced recording

(30 min)

Change language [0] [8] [1] : English [2] : Spanish p. 21

Room monitor
(Handset)

Message alert [0] [#] [1] : On [0] : Off p. 32

Ringer tone
(Base unit)

Incoming call tone
(Base unit)

Room monitor (Base unit) [0] [*] [3] [1] : On [0] : Off p. 63

Line selection
(Base unit)

Ringer volume
(Base unit)

Handset registration [0] [0] [1] Go to Step 5 on page 91. –

Handset deregistration [0] [0] [2] [3] [3] [5] p. 90

Phone book [*] To store an item, go to Step

Line 1 [0] [*] [1] [1] [1]–[4] : Tone pattern 1–4

Line 2 [0] [*] [1] [2]

Line 1 [0] [*] [6] [1] [1] : Low [2] : Medium

Line 2 [0] [*] [6] [2]

[0] [9] [1] : On [0] : Off p. 63

[5]–[8] : Melody pattern 1–4

[0] [*] [2] [1] : On [2] : 2 times

[0] : Off

[0] [*] [5] [0]

: Auto

[2]

: Line 2

[3] : High [0] : Off

2 on page 47.
To search for items, go to
Step 2 on page 49.

[1]

: Line 1

p. 32

p. 27

p. 68

p. 70

p. 25

–

Preparation

Telephone System

During programming:
When “ ” or “ ” is displayed, press the right soft key to save the new
settings.
To exit programming, press [OFF].

• If you press the direct command incorrectly, press [OFF], then re-enter

• For function details, see the corresponding pages.

SAVE

programming mode by pressing [MENU].

OK

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

89

Canceling Registration/Re-registration

Canceling the Handset Registration

If you no longer need to use the handset or if you want to use the handset with a
different base unit of the same model, it is necessary to cancel the handset’s
registration from the current base unit.
Only one handset can be canceled at a time.

Make sure the handset and the base unit near each other and are not being
used.

Handset

1 Press [MENU]. 2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Registration” by pressing [d]

or [B], then press the soft key ( ).

SELECT

Registration

4 Scroll to “Deregistration” by pressing

[d] or [B], then press the soft key ( ).

SELECT

5 Press [3][3][5] to delete the registration

memory.

• If you enter a wrong code, re-enter [3][3][5].

6 Press the soft key ( ).

• The registration memory will be erased on both

the handset and the base unit.

• If the handset beeps 3 times, you entered a

wrong code. Enter “335”, then press the soft key
().

OK

• To register the handset to another base unit of

the same model, start from step 5 on page 91.

OK

Deregistration

Deregistration
Enter code:335
:335

Ex. Extension number 2

IN USE

SPI

PRIVACY

1

Handset [2]
Deregistered

-

]

• “[-]” is shown on the top right of the display.

• After canceling registration, the handset cannot be used. If you want to use it

again, register the handset to the base unit by performing steps 5 and 6 on
page 91.

Re-registering the Handset

If you want to re-register the handset to the base unit or a different base unit of the
same model, you need to register it to that base unit. The handset will be given a
new extension number of that base unit. Only one handset can be registered at a
time near the base unit.

Make sure the base unit and the other handsets are not being used. Have
both the handset and base unit nearby during registration.

Handset & Base Unit

90

Canceling Registration/Re-registration

If you have canceled handset registration at a previous base unit (p. 90), start
from step 5.

1 Handset: Press [MENU].

Preparation

2 Handset: Scroll to “Initial setting” by

pressing [d] or [B], then press the soft key
().

SELECT

Initial setting

3 Handset: Scroll to “Registration” by

pressing [d] or [B], then press the soft key
().

SELECT

4 Handset: Press the soft key ( ) at “HS

registration”.

SELECT

Registration

HS registration

5 Base unit:

Press and hold [LOCATOR/INTERCOM/TRANSFER] for 3 seconds.

• The CHARGE indicator flashes. After the CHARGE indicator starts flashing,

the rest of the procedure must be completed within 1 minute.

6 Handset:

(1) Press the soft key ( ).
(2) Wait until a long beep sounds and the

display shows the new extension number
(ex. extension number 2).

• Registration is complete.

OK

Press LOCATOR
on base unit
for 3 sec.
Then press OK

IN USE

SPI

PRIVACY

Handset [2]
Registered

OK

1

Telephone System

2

]

• You can stop registration by pressing [OFF] on the handset and pressing
[LOCATOR/INTERCOM/TRANSFER] on the base unit.

• If “Wrong handset Refer to manual” is displayed, the handset you tried to

register is not for this base unit. This handset is for KX-TG5200/KX-TG5202/
KX-TG5210/KX-TG5212/KX-TG5230/KX-TG5240/KX-TG5243/KX-FPG391 base
unit. The accessory handset for this base unit is KX-TGA650. To order, see
page 3.

If you have not canceled the handset’s registration at the previous base unit
(p. 90), the handset number remains in that base unit’s memory. To erase the
handset number from the previous base unit, perform the following steps:
(1) Press and hold [LOCATOR/INTERCOM/TRANSFER] for 3 seconds, and (2)

() to

[4]

()

Press and hold the handset number [1]
seconds. A long beep sounds, then the handset number is erased from the base
unit memory.

For assistance, please call: 1-800-211-PANA(7262)

that you do not want for 5

Useful InformationAnswering System

91

If the Following Appear on Your Display...

The following will be displayed on the handset when the unit needs your attention.

Display message Cause & Remedy

Recharge battery

• The battery needs to be charged. Recharge the

battery (p. 17).

Charge for 6 HRS

No link to base.
Move closer to
base and try
again.

Please lift up and try again.

Busy

Invalid

Error!!

• The battery has been discharged. The handset will

not work. Fully charge the battery (p. 17).

• The handset has lost communication with the base

unit. Walk closer to the base unit, and try again.

• Confirm the base unit’s AC adaptor is plugged in.

• Raise the base unit antennas.

• The handset’s registration may have been canceled.

Re-register the handset (p. 90, 91).

• A handset button was pressed while the handset was

on the base unit or charger (for KX-TG6502 or
accessory handset users, p. 3). Lift the handset and
press the button again.

• The called base unit or handset is in use.

• Other users are using the line(s). Wait until the line

button light or the line status icon goes out.
Privacy mode is on for the call you tried to join (p. 65).

•

• The handset you tried to send phone book items to is

in use.
The handset you are calling is too far from the base unit.

•

• The called handset has not been registered to the

base unit.

• You selected your own extension number.

• When you tried to register or deregister the handset,

the handset and base unit could not link for some
reason, such as interference from electrical
appliances. Move the handset and base unit away
from any electrical appliances and try again.

• If more than 1 handset is in use, you may not be able

to register/deregister. Try again later.

• Another handset tried to send phone book items to

you but copying stopped. Have the other handset
user re-send the items to you (p. 52, 53).

System is busy.
Please try again
later.

92

• If more than 1 other user is using the handset and/or

base unit, such as conducting outside/intercom calls
or listening to messages, you may not be able to use
the handset. Try again later.

• The Answering System is in use (answering a call or

playing back messages). Try again later.

• The handset has lost communication with the base

unit. Walk closer to the base unit and try again.

If the Following Appear on Your Display...

Display message Cause & Remedy

• When you tried to store an item in the phone book,

Phone book full

---Incomplete--­Tom Jones
098-765-4321
Phone book full

(The name/number is
an example.)

---Incomplete--­Tom Jones
555-765-4321

(The name/number is
an example.)

Phone book

the phone book memory was full. Press [OFF] to exit
programming mode. To erase other items from the
phone book, see page 51.

When the displayed item was sent to the destination

•

handset, the phone book memory was full and
copying stopped. If you tried to send all of the items,
the item displayed with “
it have not been copied to the destination handset.
Press
destination handset phone book, see
can copy all of the items again or copy the items
which have not been copied one by one (p. 52, 53).

• The destination handset is out of area.

• The destination handset user may have pressed [C]
or [s].

• Your phone book is empty. No items cannot be

copied to the destination unit.

No items stored

Denied

• The Room Monitor feature is turned off on the
destination handset or base unit and cannot be
monitored (p. 63).

• The called handset was on the base unit. The
handset must be off the base unit to be monitored.

Incomplete

[OFF]

to exit. To erase items from the

” and items after

page 51

. You

Preparation

Telephone System

Invalid.
Please register
to the base unit

Error!!
4 handsets have
already been
registered.

For assistance, please call: 1-800-211-PANA(7262)

• The handset you tried to call has not been registered

to the base unit. Register the handset (p. 91, steps 5
and 6).

• 4 handsets have already been registered to the base

unit. To cancel a handset’s registration, see page 90.

• You may have registered one of your handsets to

another base unit without deleting its registration to
this base unit. Erase the handset’s registration from
the base unit.
(1) Press and hold [LOCATOR/INTERCOM/
TRANSFER] for 3 seconds, and (2) Press and hold
the handset number [1]
not want for 5 seconds. A long beep sounds, then the
handset number is erased from the base unit
memory.

( ) to

[4]

()

that you do

Useful InformationAnswering System

93

If the Following Appear on Your Display...

Display message Cause & Remedy

Wrong handset
Refer to manual

• The accessory handset for this base unit is

KX-TGA650. To order, see page 3. Your handset is
not for this base unit. Your handset is for KX-TG5200/
KX-TG5202/KX-TG5210/KX-TG5212/KX-TG5230/
KX-TG5240/KX-TG5243/KX-FPG391 base unit.

Troubleshooting

If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 92–94) for the Cause & Remedy.

Telephone System

Problem Cause & Remedy

“No link to base.
Move closer to
base and try
again.” is displayed and an

alarm tone sounds.

Static, sound cuts in/out, fades.
Interference from other
electrical units.

The base unit/handset does
not ring.

The handset display is blank. • If the handset display is blank, fully charge the

• The handset has lost communication with the

base unit. Walk closer to the base unit, and try
again.
Confirm the base unit’s AC adaptor is plugged in.

•

• Raise the base unit antennas.

• The handset’s registration may have been

canceled. Re-register the handset (p. 90, 91).

• Move the handset and base unit away from

other electrical appliances (p. 6).

• Walk closer to the base unit.

• Raise the base unit antennas.

• Turn on the Clarity Booster feature (p. 36).

If the unit is connected to a telephone line with

•

DSL service, you may hear noise from the
receiver or speaker during conversations. We
recommend connecting a noise filter (contact
your DSL service provider) to the telephone line
between the base unit and the telephone line
jack.

• The ringer volume is turned off. Set to high,

medium, or low (p. 24, 25).

• If more than 1 other user is using the handset

and/or base unit, the handset/base unit may
not ring. Users will hear incoming call tones
(p. 68) during a call or in room monitor mode.

battery (p. 16).

94

Troubleshooting

Problem Cause & Remedy

You cannot program any
function items.

While programming or
searching, the handset or base
unit starts to ring and the
program/search stops.

You cannot make an intercom/
outside call.

You cannot redial. • If the last number dialed was more than 48

You cannot make long
distance calls.

• Programming is not possible while the

handset or base unit is being used.

• Do not pause for over 60 seconds while

programming.

• Walk closer to the base unit.

• While another user is listening to messages or

the Answering System is handling a call, you
cannot program. Try again later.

• A call is coming in. To answer the call, press

C], [s], or the called line soft key ( )

[

or ( ) on the handset, or press

LINE2

[SP-PHONE] or the called line button on the

base unit. Start again from the beginning after
hanging up.

• If more than 1 other user is using the handset

and/or base unit, you may not be able to make
a call. Try again later.

• Your handset is in remote operation mode
(p. 74). Exit by pressing [OFF].

• The handset you called is too far from the
base unit.

digits long, the number will not be redialed
correctly.

• The [REDIAL/PAUSE] button functions as
either redial or pause. It will redial the last
number dialed if pressed before dialing any
digits (p. 34, 38). If another number has been
dialed first, it will operate as a pause button
(p. 65).

• Please make sure you have long distance
service.

LINE1

Preparation

Telephone System

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

95

Troubleshooting

Problem Cause & Remedy

The handset does not display
the caller’s name and/or phone
number.

The handset cannot
automatically edit the Caller
List/incoming phone numbers.

The handset display exits the
Caller List or phone book.

The Ringer/Message Alert
indicator flashes slowly when
the handset is not ringing and
in use.

You cannot have a
conversation using the
headset.

• You need to subscribe to Caller ID.

• Other telephone equipment may be interfering

with your phone. Disconnect it and try again.

• Other electrical appliances connected to the

same outlet may be interfering with Caller ID.

• Telephone line noise may be affecting Caller

ID.

• The caller requested not to send his/her Caller

ID information (p. 41).

• If a call is being transferred to you, the Caller

ID information will not be displayed.

• If a (separate) Caller ID box is connected

between the base unit and the telephone wall
jack, disconnect the Caller ID box or plug the
unit directly into the wall jack.

• If the unit is connected to a telephone line with

DSL service, the unit may not display caller’s
name and/or phone number properly. We
recommend connecting a noise filter (contact
your DSL service provider) to the telephone
line between the base unit and the telephone
line jack.

• The Caller ID Number Auto Edit feature is

turned off. Turn it on (p. 45) and try again.

• You need to press [

( ) or ( ) after editing the number.

LINE1 LINE2

• Do not pause for over 60 seconds while

searching.

• The Message Alert is turned on and new

messages have been recorded. Turn the
Message Alert off (p. 32) or listen to the new
messages (p. 73, 74, 80).

• Make sure the optional headset is connected

properly (p. 87).

• If “SP-phone” is displayed on the handset,
press [C] to switch to the headset.

C], [s], or a line soft key

96

Answering System

Problem Cause & Remedy

The Answering System is on,
but incoming messages are not
recorded.

“ ” flashes and the

FULL

ANSWER ON indicator flashes
rapidly. No new messages are
recorded.

You cannot operate the
Answering System from the
base unit or the handset.

You cannot operate the
Answering System from a touch
tone phone.

When you play back messages
or turn on the Answering
System, the base unit and
handset announce the wrong
day and time.

Caller ID information is not
displayed during message
playback (p. 76).

Although you tried to erase all
messages, all messages are
not erased.

The NEW MESSAGE indicator
still flashes even if you have
listened to all new messages.

Troubleshooting

•

The recording time is set to “Greeting only”. Select
“1 minute”, “2 minutes” or “3 minutes” (p. 30).

•

Memory is full. Erase unnecessary messages (p. 77).

• The Answering System is not turned on for the

line you wish to record messages from. Select
the desired line or both lines by pressing [LINE
SELECT] repeatedly, then turn the Answering
System on again (p. 71).

• Memory is full. Erase unnecessary messages

(p. 77).

• If more than 1 other user is using the handset

and/or base unit, you may not be able to
operate the Answering System. Try again later.
If another user is listening to messages or the

•

Answering System is handling a call, you cannot
operate the Answering System. Try again later.

• Make sure you entered the correct remote

code (p. 81).

• The Answering System may not respond if the

tones are too short to activate the unit. Press
each button firmly.
The Answering System is off. Turn it on (p. 71).

•

• The date and time may be set incorrectly. Set

the date and time again (p. 20).

• Caller ID information will not be displayed
— if a message is recorded by using [MEMO]

(p. 78), or
if a call is transferred to the Answering System

—

and the caller leaves a message (p. 79).

•

If you pressed a button to start another operation
before you hear “
stopped. Erase messages again (p. 77, 78).

• The other line has new messages. Select that
line by pressing [LINE SELECT], then play
back the new messages (p. 73).

• If you selected lines to play back messages,
memo messages will not be played. Play back
messages without selecting lines first (p. 73).

No messages

”, erasing is

Preparation

Telephone System

Useful InformationAnswering System

For assistance, please call: 1-800-211-PANA(7262)

97

Troubleshooting

Problem Cause & Remedy

An incoming message recorded
for a line is not played after
pressing [MESSAGE].

Memo messages are not
played after pressing

[MESSAGE].

General

Problem Cause & Remedy

The handset/base unit does not
work.

“Recharge battery” is
displayed, “3” flashes,
or the handset beeps
intermittently.

“Charge for 6 HRS” and

4” are displayed and the

“
handset does not work.

You charged the battery fully,
but “Recharge battery” is
still displayed and/or “
continues to flash, or “Charge
for 6 HRS” and “
displayed.

The CHARGE indicator does
not go out after the battery has
been charged.

If you cannot solve your
problem

3”

4” are

• Select the line for that message by pressing
[LINE SELECT], then press [MESSAGE]

(p. 73).

• You may have pressed [LINE SELECT] before
pressing [MESSAGE]. Press [MESSAGE]
again without pressing [LINE SELECT] (p. 73).

• Check the settings (p. 12–17).

• Check whether the dialing mode setting is

correct (p. 21).

• Fully charge the battery (p. 16).

• Clean the charge contacts and charge again

(p. 17).

• Check battery installation (p. 16).

• Unplug the base unit’s AC adaptor to reset it.

Plug in, and try again.

• The handset has not been registered to the
base unit. Register the handset (p. 91, steps 5
and 6).

• Re-install the battery (p. 16) and fully charge it.

• Fully charge the battery (p. 16, 17).

• The battery has been discharged. Fully charge

the battery (p. 16, 17).

• Clean the charge contacts and charge again
(p. 17).
The battery may need to be replaced. If you

•

install a new battery, fully charge it (p. 16, 17).

• This is normal.

• Visit our website:

http://www.panasonic.com/support

• Contact us via the web at:
http://www.panasonic.com/contactinfo

• Call our customer call center at:
1-800-211-PANA(7262)

98

Important Safety Instructions

When using this unit, basic safety precautions should always be followed to reduce
the risk of fire, electric shock, or personal injury.

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on this unit.

3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.

4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen
sink, or the like.

5. Place this unit securely on a stable surface. Serious damage and/or injury may
result if the unit falls.

6. Do not cover slots and openings on the unit. They are provided for ventilation
and protection against overheating. Never place the unit near radiators, or in a
place where proper ventilation is not provided.

7. Use only the power source marked on the unit. If you are not sure of the type of
power supplied to your home, consult your dealer or local power company.

8. Do not place objects on the power cord. Install the unit where no one can step
or trip on the cord.

9. Do not overload wall outlets and extension cords. This can result in the risk of
fire or electric shock.

10. Never push any objects through slots in this unit. This may result in the risk of
fire or electric shock. Never spill any liquid on the unit.

11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit
to an authorized servicenter when service is required. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the unit is subsequently used.

12. Unplug this unit from the wall outlet and refer servicing to an authorized
servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating instructions.

Adjust only controls covered by the operating instructions. Improper

adjustment may require extensive work by an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.

13. During thunderstorms, avoid using telephones except cordless types. There
may be a remote risk of an electric shock from lightning.

14. Do not use this unit to report a gas leak, when in the vicinity of the leak.

Preparation

Telephone System Useful Information

Answering System

SAVE THESE INSTRUCTIONS

For assistance, please call: 1-800-211-PANA(7262)

99

Important Safety Instructions

CAUTION:

To reduce the risk of fire or injury to persons, read and follow these instructions.

1. Use only the battery(ies) specified.

2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local
waste management codes for special disposal instructions.

3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and
may cause burns or injury to the eyes or skin. The electrolyte may be toxic if
swallowed.

4. Exercise care in handling batteries in order not to short the battery to conductive
materials such as rings, bracelets, and keys. The battery and/or conductor may
overheat and cause burns.

5. Charge the battery(ies) provided with or identified for use with this product only in
accordance with the instructions and limitations specified in this manual.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.

•

The AC adaptor is used as the main disconnect device, ensure that the AC outlet is
located/installed near the unit and is easily accessible.

FCC and Other Information

This equipment complies with Part 68 of the FCC rules and the requirements adopted
by the ACTA. On the bottom of this equipment is a label that contains, among other
information, a product identifier in the format US:ACJ-----.
If requested, this number must be provided to the telephone company.

Registration No. ......................................................... (found on the bottom of the unit)

Ringer Equivalence No. (REN)................................................................................0.2B

A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is also
compliant.

The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for this product is part
of the product identifier that has the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

100