Panasonic KX-TG6481E Operating Instructions
TG6481E(e).book Page 1 Thursday, May 7, 2009 1:36 PM
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG6481E
KX-TG6482E
Model shown is KX-TG6481.
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
TG6481E(e).book Page 2 Thursday, May 7, 2009 1:36 PM
Table of Contents
Introduction
Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . 5
Important Information
For your safety . . . . . . . . . . . . . . . . . . 6
Important safety instructions . . . . . . . . 7
For best performance . . . . . . . . . . . . . 7
Other information. . . . . . . . . . . . . . . . . 8
Specifications . . . . . . . . . . . . . . . . . . . 9
Getting Started
Setting up . . . . . . . . . . . . . . . . . . . . . 10
Note when setting up. . . . . . . . . . . . . 11
Controls. . . . . . . . . . . . . . . . . . . . . . . 12
Display. . . . . . . . . . . . . . . . . . . . . . . . 13
Turning the power on/off . . . . . . . . . . 14
Initial settings. . . . . . . . . . . . . . . . . . . 14
Answering system settings. . . . . . . . 31
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . . 33
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 34
Handset locator . . . . . . . . . . . . . . . . 34
Transferring calls, conference calls . 34
Useful Information
Belt clip. . . . . . . . . . . . . . . . . . . . . . . 36
Wall mounting . . . . . . . . . . . . . . . . . . 36
Character entry. . . . . . . . . . . . . . . . . 37
Error messages . . . . . . . . . . . . . . . . 39
Troubleshooting . . . . . . . . . . . . . . . . 40
Conditions of guarantee . . . . . . . . . . 46
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 47
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . . 17
Key lock. . . . . . . . . . . . . . . . . . . . . . . 17
Phonebook
Handset phonebook . . . . . . . . . . . . . 18
Copying phonebook entries. . . . . . . . 19
Programming
Programmable settings . . . . . . . . . . . 20
Special programming . . . . . . . . . . . . 22
Registering a unit . . . . . . . . . . . . . . . 23
Caller ID Service
Using Caller ID service . . . . . . . . . . . 25
Caller list . . . . . . . . . . . . . . . . . . . . . . 25
Answering System
Answering system. . . . . . . . . . . . . . . 27
Turning the answering system on/off. 27
Greeting message. . . . . . . . . . . . . . . 28
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . . 29
Remote operation . . . . . . . . . . . . . . . 30
2
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Model composition
Introduction
Series Model No.
KX-TG6481
series
*1 Feature differences: Intercom calls can be made between the handsets by
purchasing and registering one or more optional handsets (page 4).
L The suffix (E) in the following model numbers will be omitted in these instructions:
KX-TG6481E/KX-TG6482E
KX-TG6481
KX-TG6482 KX-TG6481 KX-TGA648 2
Base unit Handset
Part No. Part No. Quantity
*1
KX-TG6481 KX-TGA648 1
Accessory information
Supplied accessories
No. Accessory item/Part number
1 AC adaptor/PQLV219EX 1 2
2 Telephone line cord/PQJA87S (for U.K.) 1 1
3 Rechargeable batteries
HHR-55AAAB or N4DHYYY00005
4 Handset cover
5 Belt clip/PNKE1011Z1 1 2
6 Charger/PNLC1003ZT — 1
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
*2
*1
/
Quantity
KX-TG6481 KX-TG6482
24
12
1 23456
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
3
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Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable
batteries
Headset KX-TCA94EX
DECT repeater KX-A272
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
P03P or HHR-4MRE
Battery type:
– Nickel metal hydride (Ni-MH).
– 2 x AAA (R03) size for each handset.
*1
Expanding your phone system
You can expand your phone system by
registering optional handsets (6 max.)
to a single base unit.
Handset (optional): KX-TGA648E
Sales and support information
Customer Care Centre
L For customers within the U.K.: 0844 844 3898
L For customers within the Republic of Ireland: 01289 8333
L Visit our website for product information: www.panasonic.co.uk
L E-mail: customer.care@panasonic.co.uk
Direct Sales at Panasonic U.K.
L Order accessory and consumable items for your product with ease and confidence
by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm,
Friday 9:30am - 5:30pm (Excluding public holidays).
L Or go on line through our Internet Accessory ordering application at
www.panasonic.co.uk
L Most major credit and debit cards accepted.
L All enquiries transactions and distribution facilities are provided directly by
Panasonic U.K. Ltd.
4
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG6481E(e).book Page 5 Thursday, May 7, 2009 1:36 PM
Introduction
L It couldn’t be simpler!
L Also available through our Internet is direct shopping for a wide range of finished
products, take a browse on our website for further details.
General information
L This equipment is designed for use on the U.K. and Republic of Ireland analogue
telephone network.
L In the event of problems, you should contact your equipment supplier in the first
instance.
Declaration of Conformity:
L Panasonic Communications Co., Ltd. declares that this equipment is in
compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this
manual are available for download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
5
TG6481E(e).book Page 6 Thursday, May 7, 2009 1:36 PM
Important Information
Operating safeguards
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
L Unplug the product from power outlets
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
6
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
L The use of excessive sound volume
L Do not place a handset on the base unit
Medical
L Consult the manufacturer of any personal
L Do not use the product in health care
CAUTION
Installation and location
L Never install telephone wiring during an
L Never install telephone line jacks in wet
L Never touch uninsulated telephone wires or
L Use caution when installing or modifying
L The AC adaptor is used as the main
L This product is unable to make calls when:
before cleaning. Do not use liquid or
aerosol cleaners.
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
through earphones, headphones, or
headsets may cause hearing loss.
with the headset jack cover opened.
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.88
GHz to 1.90 GHz, and the RF transmission
power is 250 mW (max.).)
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
electrical storm.
locations unless the jack is specifically
designed for wet locations.
terminals unless the telephone line has
been disconnected at the network interface.
telephone lines.
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
– the handset batteries need recharging or
have failed.
TG6481E(e).book Page 7 Thursday, May 7, 2009 1:36 PM
– there is a power failure.
– the key lock feature is turned on.
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable Ni-
MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
L Coverage and voice quality depends on the
L If the reception fo r a base unit location is not
Environment
L Keep the product away from electrical noise
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
L The product should be kept free from
L The product should not be exposed to direct
L Do not place heavy objects on top of the
L When you leave the product unused for a
L The product should be kept away from heat
L The maximum calling distance may be
Important Information
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
local environmental conditions.
satisfactory, move the base unit to another
location for better reception.
generating devices, such as fluorescent
lamps and motors.
excessive smoke, dust, high temperature,
and vibration.
sunlight.
product.
long period of time, unplug the product from
the power outlet.
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
7
TG6481E(e).book Page 8 Thursday, May 7, 2009 1:36 PM
Important Information
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Splash resistance (handset only)
The handset is designed to be splashresistant. You can use the handset with wet
hands. (IP 54 Standard)
L Do not immerse in water or leave under
running water.
L Keep the handset away from salt water.
L Avoid exposure to prolonged high humidity.
L Since water in headset jack may cause
damage, close the headset jack co ver when
the optional headset is not in use. When the
optional headset is connected, do not use
the handset with wet hands.
L If the handset is wet, wipe with a soft dry
cloth.
L The base unit/charger is not designed to be
splash resistant. Do not place the handset
on the base unit/charger if the handset is
wet.
Shock resistance (handset only)
The handset is designed to be shock-resistant,
however, it should not be thrown or stepped
on.
Information for Users on Collection and
Disposal of Old Equipment and used
Batteries
These symbols (1, 2, 3) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries should not be mixed
with general household waste.
For proper treatment, recovery and recycling
of old products and used batteries, please take
them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could oth erwise arise from inappropria te
waste handling.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
1
2
3
Other information
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
8
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
For business users in the European Union
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other Countries
outside the European Union
These symbols (1, 2, 3) are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities or
dealer and ask for the correct method of
disposal.
Note for the battery symbol
This symbol (2) might be used in combination
with a chemical symbol (3). In this case it
TG6481E(e).book Page 9 Thursday, May 7, 2009 1:36 PM
complies with the requirement set by the
Directive for the chemical involved.
Specifications
■ Stand ard:
DECT (Digital Enhanced
Cordless Telecommunications),
GAP (Generic Access Profile)
■ Frequency range:
1.88 GHz to 1.90 GHz
■ RF transmission power:
Approx. 10 mW (average power per
channel)
■ Power source:
220–240 V AC, 50 Hz
■ Power consumption:
Base unit
Standby: Approx. 0.8 W
Maximum: Approx. 4.2 W
Charger:
Standby: Approx. 0.2 W
Maximum: Approx. 3.2 W
■ Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
Important Information
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
9
TG6481E(e).book Page 10 Thursday, May 7, 2009 1:36 PM
Getting Started
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219E.
■ Base unit
Press plug firmly.
“Click”
Hooks
Use only the
supplied
telephone
line cord.
DSL/ADSL
filter*
(Not supplied)
To telephone line
Correct Wrong
Base
unit
(220-240 V
AC, 50 Hz)
Base
unit
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.
L Confirm correct polarities (S, T).
1 Release the battery cover latch and
lift the cover open.
Rechargeable Ni-MH ONLY
2 Fasten the battery cover latch.
*For DSL/ADSL service users
■ Charger
Hooks
(220-240 V AC,
50 Hz)
10
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
L When the language selection is
displayed, see page 14.
TG6481E(e).book Page 11 Thursday, May 7, 2009 1:36 PM
Getting Started
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
the charge indicator goes off.
Confirm “Charging” is displayed.
Charge indicator
Note when setting up
Note for connections
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a Tadaptor. Your Panasonic sales shop can
offer you more information about
connection possibilities.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
4, 7.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
Battery level
Icon Battery level
1 High
2 Medium
3 Low
034 Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous
use
Not in use
(standby)
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
17 hours max.
180 hours max.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
11
TG6481E(e).book Page 12 Thursday, May 7, 2009 1:36 PM
Getting Started
L Actual battery performance depends
on a combination of how often the
handset is in use and how often it is
not in use (standby).
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Controls
Handset
A
G
H
I
12
B
C
D
E
F
A
B
A Speaker
B Headset jack
C {C} (Talk)
D {s} (Speakerphone)
E Dial keypad
F {R/E}
R: Recall/Flash
E: Alarm shortcut key
G Charge indicator
Ringer indicator
H Receiver
I Display
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
J
K
L
M
N
TG6481E(e).book Page 13 Thursday, May 7, 2009 1:36 PM
J {ic} (Off/Power)
K {C/T} (Clear/Mute)
L {INT} (Intercom)
M Microphone
N Charge contacts
■ Control type
A Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key/? (Volume) key
By pressing this key ({^}, {V}, {<}, or
{>}) repeatedly, you can:
– scroll through (up, down, left, or
right) various lists
– adjust the receiver or speaker
volume (up or down) while talking
H {s} (Answer on)
Display
Handset display items
Item Meaning
Base unit
A B
DC E F G
A Charge contacts
B Speaker
C {4} (Erase)
D {■} (Stop)
E {^}/{V} (Volume up/down)
{7}/{8} (Repeat/Skip)
F {6} (Play)
Message indicator
G {x} (Locator)
H
Getting Started
Answer on indicator
w Within range of a base
x Handset is accessing
k Handset is on an outside
y Missed call
u L When displayed next
n Answering system is full.
> Answering system
1 Battery level
E Alarm is on. (page 22)
z Privacy mode is on.
unit
L When flashing:
Handset is searching
for base unit. (page
42)
base unit. (intercom,
paging, changing base
unit settings, etc.)
call.
to the battery icon:
Answering system is
on. (page 27)
L When displayed with
a number: New
messages have been
recorded. (page 29)
answers calls with a
greeting message and
caller messages are not
recorded. (“Caller’s
recording time”, page
32)
(page 21)
*1
(page 25)
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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TG6481E(e).book Page 14 Thursday, May 7, 2009 1:36 PM
Getting Started
Item Meaning
~ Ringer volume is off.
7 Blocked call
0 New voice mail
*1 Caller ID subscribers only
*2 Voice mail subscribers only
Soft key icons
Icon Action
U Returns to the previous
K Displays the menu.
M Accepts the current
j Displays a previously
n Opens the phonebook.
~ Stores phone numbers in
( Displays the character
) Turns the key lock feature
/ Selects a character entry
O Stops recording or
14
(page 21)
25)
message received.
(page 33)
L Someone is using the
line.
L Answering system is
being used by another
handset or the base
unit.
screen.
selection.
dialled phone number.
the call barred list. (page
23)
entry mode for phonebook
search. (page 18)
off. (page 17)
mode.
playback.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
*1
(page 22,
Icon Action
l Inserts a dialling pause.
W Erases the selected item.
( No function
*2
Turning the power on/off
Power on
Press {ic} for about 1 second.
Power off
Press {ic} for about 2 seconds.
Initial settings
Symbol meaning:
Example: {V}/{^}: “Off”
Press {V} or {^} to select the words
in quotations.
Display language
Important:
L When the language selection is
displayed after installing the
batteries for the first time, perform
step 5.
K (middle soft key)
1
2 {V}/{^}: “Handset Setup” i
M
3 {V}/{^}: “Display Setup” i
M
4 {V}/{^}: “Select Language” i
M
5 {V}/{^}: Select your desired
language. i M i {ic}
TG6481E(e).book Page 15 Thursday, May 7, 2009 1:36 PM
Note:
L If you select a language you cannot
read: {ic} i K i {V} 2 times
i M i {V} 2 times i M 2
times i {V}/{^}: Select your desired
language. i M i {ic}
Date and time
K (middle soft key)
1
2 {V}/{^}: “Handset Setup” i
M
3 {V}/{^}: “Time Settings” i
M
4 {V}/{^}: “Set Date/Time” i
M
5 Enter the current date, month, and
year.
Example: 15 July, 2009
{1}{5} {0}{7} {0}{9}
6 Enter the current hour and minute.
Example: 9:30
{0}{9} {3}{0}
L You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing {*}.
7 M i {ic}
Note:
L To correct a digit, press {<} or {>} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
Getting Started
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
15
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