Page 1
Operating Instructions
Expandable Digital Cordless Answering System
Model No.
KX-TG6431
KX-TG6441
with 2 Handsets
Model No.
KX-TG6432
KX-TG6442
with 3 Handsets
Model shown is KX-TG6431.
Model No.
Panasonic’s environmental declaration labels
This mark is an environmental label
showing that the products are certified
as Panasonic’s Green Products.
Standby power consumption
reduced by 59%
Thank you for purchasing a Panasonic product.
This unit is comp atible with Caller ID. Y o u must subscribe to the approp riate
service offered by your service provider/telephone company.
Model No.
Model No.
KX-TG6433
KX-TG6443
with 4 Handsets
KX-TG6434
KX-TG6444
with 5 Handsets
KX-TG6445
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.
Consulte “Guía Rápida Española”, página 52.
Page 2
Table of Contents
Introduction
Model composition . . . . . . . . . . . . . . . 3
Accessory informat io n. . . . . . . . . . . . . 4
Important Information
For your safety . . . . . . . . . . . . . . . . . . 6
Important safety instructions. . . . . . . . 7
For best performance . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . 8
Other information. . . . . . . . . . . . . . . . .8
Getting Sta rted
Setting up . . . . . . . . . . . . . . . . . . . . . . 9
Note when setting up. . . . . . . . . . . . . 10
Controls. . . . . . . . . . . . . . . . . . . . . . . 11
Display. . . . . . . . . . . . . . . . . . . . . . . . 12
Initial set ti n g s. . . . . . . . . . . . . . . . . . . 13
Making/Answering Calls
Making call s. . . . . . . . . . . . . . . . . . . . 14
Answering calls. . . . . . . . . . . . . . . . . 15
Useful features during a call . . . . . . . 16
Shared Phonebook
Shared phonebook . . . . . . . . . . . . . . 18
Programming
Programmable settings . . . . . . . . . . . 20
Special prog ramming . . . . . . . . . . . . 25
Registering a unit . . . . . . . . . . . . . . . 27
Caller ID Service
Using Caller ID service . . . . . . . . . . . 28
Caller list . . . . . . . . . . . . . . . . . . . . . . 29
Answering System
Answering system. . . . . . . . . . . . . . . 31
Turning the answering system on/off. 31
Greeting message. . . . . . . . . . . . . . . 32
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . . 33
Voice memo. . . . . . . . . . . . . . . . . . . . 34
Remote operation . . . . . . . . . . . . . . . 34
Answering system settin g s . . . . . . . . 35
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . . 37
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 39
Handset loc a t o r . . . . . . . . . . . . . . . . 39
Transferring calls, conference calls . 40
Useful Information
Belt clip. . . . . . . . . . . . . . . . . . . . . . . 42
Wall mounting. . . . . . . . . . . . . . . . . . 42
Error messages . . . . . . . . . . . . . . . . 44
Troubleshooting . . . . . . . . . . . . . . . . 45
FCC and other information. . . . . . . . 50
Guía Rápida Española
Guía Rápida Española. . . . . . . . . . . 52
Appendix
Customer se r vices . . . . . . . . . . . . . . 60
Warranty (For United States and Puerto
Rico). . . . . . . . . . . . . . . . . . . . . . . . . 61
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 63
2
Page 3
Model composition
■ KX-TG6431 series ■ KX-TG6441 series
Introduction
L Model shown is
KX-TG6432.
Series Model No.
KX-TG6431
series
KX-TG6441
series
Feature differences
Series
KX-TG6431 series – r
KX-TG6441 series rr
*1 KX-TG6431/KX-TG6441: Intercom calls can be made between the handsets by
purchasing and registering one or more optional handsets (page 5).
KX-TG6431 KX-TG6431 KX-TGA641 1
KX-TG6432 KX-TG6431 KX-TGA641 2
KX-TG6433 KX-TG6431 KX-TGA641 3
KX-TG6434 KX-TG6431 KX-TGA641 4
KX-TG6441 KX-TG6441 KX-TGA641 1
KX-TG6442 KX-TG6441 KX-TGA641 2
KX-TG6443 KX-TG6441 KX-TGA641 3
KX-TG6444 KX-TG6441 KX-TGA641 4
KX-TG6445 KX-TG6441 KX-TGA641 5
Intercom
Between base
unit and
handset
Base unit Handset
Part No. Part No. Quantity
Between
handsets
*1
*1
L Model shown is
KX-TG6442.
Making or
answering calls
with base unit
–
r
For assistance, please visit http://www.panasonic.com/help
3
Page 4
Introduction
Accessory information
Supplied accessories
Quantity
Accessory item/
No.
Order number
1 AC adaptor/
PQLV219Z
2 Telephone line cord/
PQJA10075Z
3 Wall mounting
4 Rechargeable batteries/
5 Handset cover
6 Belt clip
7 Charger
*1 PNKL1010Z1: Black metallic
*2 PNYNTGA641TR: Black metallic
*3 PNKE1029Z1: Black metallic
*4 PNWETG6432T: Black metallic
PNWETG6432M: Metallic gray
*5 The handset cover comes attached to the handset.
*1
adaptor
HHR-4DPA
(Part No.
HHR-65AAABU or
N4DHYYY00002)
*2, *5
*3
*4
KX-TG
6431/
KX-TG
6441
KX-TG
6432/
KX-TG
6442
12345
11111
11111
246810
12345
12345
–1234
KX-TG
6433/
KX-TG
6443
KX-TG
6434/
KX-TG
6444
KX-TG
6445
1234567
4
For assistance, please visit http://www.panasonic.com/help
Page 5
Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 60).
Accessory item Order number
Rechargeable
batteries
Headset KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94
T-adaptor KX-J66
Battery back-up
power supply
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
HHR-4DPA
L To order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery requirement:
– Nickel metal hydride (Ni-MH) type battery
– 2 AAA (R03) batteries for every handset
KX-TCA230
*1
Expanding your phone system
You can expand your phone system by registering optional handsets (6 max.) to a
single base unit.
L Optional handsets may be a different color from that of the supplied handsets.
Optional handset feature overview
Feature KX-TGA641 KX-TGA740
Handset
Display size 1.8 inches 2.1 inches
Control type Navigator key (Up/down) Joystick (Up/down/left/right)
Display mode
Message list
*1 This feature allows you to select how the display shows:
– multiple items at a time
– 1 item at a time in large characters
*2 The unit displays a list of all recorded messages and allows you to select the item
to play back.
*1
*2
For assistance, please visit http://www.panasonic.com/help
– r
– r
5
Page 6
Important Information
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact
the Panasonic Call Center at 1-800-211PANA (1-800-211-7262).
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeg ua rds
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.92
GHz to 1.93 GHz, and the RF transmission
power is 115 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and relocation
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifyi ng
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
6
For assistance, please visit http://www.panasonic.com/help
Page 7
Battery
L We recommen d using the batteries noted
on page 5. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY (1-800-822-
8837) for information on how to recycle this
battery.
Important Information
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electric al stor m.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batterie s
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE IN STRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communica tions, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
For assistance, please visit http://www.panasonic.com/help
Environment
L Keep the product away from electrical noise
generating devices, such as fluor esce nt
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product shou ld not be e xposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
7
Page 8
Important Information
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temp er atu re i s l e ss t h an 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
L Operating the produ ct near ele ctrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phoneboo k
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
■ Opera ting con d ition s:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incor rect ty pe. Dispo se of us ed
batteries according to the instructions.
Notice
Specifications
■ Standard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
■ Frequency range:
1.92 GHz to 1.93 GHz
■ RF transmission power:
115 mW (max.)
■ Power source :
120 V AC, 60 Hz
■ Power co ns um ption:
Base unit:
Standby: Approx. 1.1 W
Maximum: Approx. 4.4 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.6 W
8
For assistance, please visit http://www.panasonic.com/help
ENERGY STAR
As an ENERGY STAR
Panasonic has determined that this product
meets the ENERGY STAR guidelines for
energy efficiency. ENERGY STAR is a U.S.
registered mark.
®
Participant,
Page 9
Getting Started
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219.
■ Base unit
Press plug firmly.
“Click”
Hooks
(120 V AC,
Base
unit
60 Hz)
“Click”
To single-line
telephone jack
(RJ11C)
DSL/ADSL filter*
(Not supplied)
Correct Wrong
Base
unit
*For DSL/ADSL service users
■ Charger
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.
L Confirm correct polarities (S, T).
Rechargeable Ni-MH ONLY
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
the charge indicator goes off.
Confirm “Charging”
is displayed.
Hooks
(120 V AC, 60 Hz)
For assistance, please visit http://www.panasonic.com/help
9
Page 10
Getting Started
Note when setting up
Note for connections
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
During a pow e r fa ilure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a
Panasonic T-adaptor (page 5).
Emergency power can be supplied to the
unit by connecting a Panasonic battery
back-up power supply noted on page 5.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
5, 7.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends (S,
T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
10
For assistance, please visit http://www.panasonic.com/help
Battery level
Icon Battery level
& High
( Medium
) Low
0)4 Needs charging.
0 Empty
Note:
L The batteries need to be charged if:
– the handset alerts you with a voice
announcement (talking battery
alert) after you finish talking or
listening to a message.
– the handset beeps while you are
engaged in a call or operating the
answering system remotely.
Panasonic Ni-MH battery
performance (supplie d batteries)
Operation Operating time
In continuous
use
Not in use
(standby)
*1 When the clarity booster feature is
turned on (page 17): 3 hours max.
Note:
L Actual battery performance depends
on a combination of how often the
handset is in use and how often it is
not in use (standby).
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
5 hours max.
11 days max.
*1
Page 11
Controls
Handset (KX-TGA641)
A
B
C
D
E
F
A
L Charge contacts
■ Control type
A Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
G
H
I
J
display.
B Navigator key/? (Volume) key
By pressing this key ({^} or {V})
repeatedly, you can:
– scroll through (up or down) various
lists or items
– adjust the receiver or speaker
volume (up or down) while talking
– move the cursor (left or right) to edit
number or name
Base unit
■ KX-TG6431 series (page 3)
K
L
Getting Started
A B
B
A Charge indicator
Ringer indicator
Message indicator
B Speaker
C {C} (TALK)
D {s} (SP-PHONE: Speakerphon e)
E Headset jack
F Dial keypad ({*}: TONE)
G Receiver
H Display
I {OFF}
J {FLASH} {CALL WAIT}
K Microphone
For assistance, please visit http://www.panasonic.com/help
DC E F G
A Charge contacts
B Speaker
C {ERASE}
D {■} (STOP)
E {^}/{V} (VOL.: Volume up/down)
{7}/{8} (Repeat/Skip)
F {6} (Play)
Message indicator
G {LOCATOR}
H {ANSWER ON}
ANSWER ON indicator
H
11
Page 12
Getting Started
■ KX-TG6441 series (page 3)
A BCDE
IGFH J L MK N O P
A {■} (STOP)
B {ERASE}
C Charge contacts
D Dial keypad ({*}: TONE)
E Speaker
F {^}/{V} (VOL.: Volume up/down)
{7}/{8} (Repeat/Skip)
G {6} (Play)
Message indicator
H MIC (Microphone)
I {LOCATOR} {INTERCOM}
J {ANSWER ON}
ANSWER ON indicator
K {REDIAL} {PAUSE}
L {HOLD}
M {SP-PHONE} (Speakerphone)
SP-PHONE indicator
N {FLASH} {CALL WAIT}
O {MUTE}
P {CONF} (Conference)
Q {MEMO}
Display
Handset display items
Item M ean ing
w Within range of a base unit
_ Out of range of a base unit
S The line is in use.
Q
s Speaker is on. (page 14)
~ Ringer volume is off.
& Silent mode is on. (page
( Clarity booster is on.
E Alarm is on. (page 25)
m Handset number
& Battery level
$ Blocked call (page 26)
L When flashing:
– The call is put on
hold.
– The answering
system is answering
a call.
L When flashing rapidly:
An incoming call is now
being received.
(page 23)
25)
(page 17)
12
For assistance, please visit http://www.panasonic.com/help
Page 13
Getting Started
Initial settings
Symbol meaning:
Example: {V}/{^}: “Off”
Press {V} or {^} to select the words in
quotations.
Display language
You can select either “English” or
“Español” as the display language.
The default setting is “English”.
1 {MENU} i {#}{1}{1}{0}
2 {V}/{^}: Select the desired setting.
3 Press the middle soft key to save.
i {OFF}
Voice guidance language
You can select either “English” or
“Español” as the voice guidance
language of the answering system. This
setting also determines the voice
announcement language of the talking
alarm clock and talking battery alert. The
default setting is “English”.
1 {MENU} i {#}{1}{1}{2}
2 {V}/{^}: Select the desired setting.
3 {SAVE} i {OFF}
Date and time
{MENU} i {#}{1}{0}{1}
1
2 Enter the current month, date, and
year by selecting 2 digits for each.
Example: July 15, 2009
{0}{7} {1}{5} {0}{9}
3 {OK}
4 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
{0}{9} {3}{0}
5 {AM/PM}: Select “AM” or “PM”.
6 {SAVE} i {OFF}
Note:
L When English is selected as the
display language, 12-hour clock
format is used. When Spanish is
selected, 24-hour clock format is
used.
L To correct a digit, press {^} or {V} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
Dialing m o de
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 {MENU} i {#}{1}{2}{0}
2 {V}/{^}: Select the desired setting.
3 {SAVE} i {OFF}
For assistance, please visit http://www.panasonic.com/help
13
Page 14
Making/Answering Calls
Making calls
Using the handset
Lift the handset and dial the phone
1
number.
L To correct a digit, press {CLEAR}.
2 Press {C} or {CALL}.
3 When you finish talking, press
{OFF} or place the handset on the
base unit or charger.
Using the speakerphone
1 Dial the phone number and press
{s}.
L Speak alternately with the other
party.
2 When you finish talking, press
{OFF}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list (each 48 digits
max.).
1 {REDIAL}
2 {V}/{^}: Select the desired phone
number.
3 {C}
Erasing a number in the redial list
1 {REDIAL}
2 {V}/{^}: Select the desired phone
number. i {ERASE}
3 {V}/{^}: “Yes” i {SELECT}
4 {OFF}
Pause (for PBX/long distance service
users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 19).
Example: If you need to dial the line
access number “9” when making outside
calls with a PBX:
1 {9} i {PAUSE}
2 Dial the phone number. i {C}
Note:
L A 3.5 second pause is inserted each
time {PAUSE} is pressed. Repeat as
needed to create longer pauses.
Using the base unit
Available for:
KX-TG6441 series (page 3)
{SP-PHONE}
1
2 Dial the phone number.
3 When the other party answers,
speak into the MIC.
L Speak alternately with the other
party.
4 When you finish talking, press {SP-
PHONE}.
Note:
L Use the speakerphone in a quiet
environment.
14
For assistance, please visit http://www.panasonic.com/help
Page 15
L While on a call, you can switch from
the base unit to the handset:
– Press {C} on the handset, then
press {SP-PHONE} on the base
unit.
– If the handset is on the base unit,
simply lift it.
Adjusting the speaker volume
Press {^} or {V} repeatedly while
talking.
Redialing the last number dialed
{SP-PHONE} i {REDIAL}
Answering calls
Using the handset
When a call is being received, the ringer
indicator flashes rapidly.
1 Lift the handset and press {C} or
{s} when the unit rings.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
2 When you finish talking, press
{OFF} or place the handset on the
base unit or charger.
Auto talk
Y ou can answer calls simply by lifting the
handset off the base unit or charger. Y ou
do not need to press {C}. To turn this
feature on, see page 22.
Making/Answering Calls
Note:
L You can also program the handset
ringer volume beforehand (page 23).
Temporary handset ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily by
pressing {~}.
Adjusting the base unit ringer
volume
Press {^} or {V} repeatedly to select the
desired volume.
L To turn the ringer off, press and hold
{V} until the unit beeps 2 times.
Note:
L When the ringer volume is set to off,
the base unit rings at the low level for
intercom calls. (KX-TG6441 series:
page 3)
Using the base unit
Available for:
KX-TG6441 series (page 3)
When a call is being received, the SPPHONE indicator flashes rapidly.
1 Press {SP-PHONE} when the unit
rings.
2 Speak into the MIC.
3 When you finish talking, press {SP-
PHONE}.
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
For assistance, please visit http://www.panasonic.com/help
15
Page 16
Making/Answering Calls
Useful features during a call
Hold
This feature allows you to put an outside
call on hold.
Handset
1 Press {HOLD}, then press {OFF}
during an outside call.
2 To release hold, press {C}.
L Another handset user can take
the call by pressing {C}.
L The base unit user can take the
call by pressing {SP-PHONE}.
(KX-TG6441 series: page 3)
Base unit
Available for:
KX-TG6441 series (page 3)
1 Press {HOLD} during an outside
call.
2 To release hold, press {SP-
PHONE}.
L A handset user can take the call
by pressing {C}.
Note for handset and base unit:
L If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound
and the ringer indicator on the
handset flashes rapidly. After 1
additional minute on hold, the call is
disconnected.
L If another phone is connected to the
same line (page 10), you can also take
the call by lifting its handset.
L While an outside call is on hold, the
SP-PHONE indicator on the base unit
flashes. (KX-TG6441 series: page 3)
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
Handset
1 Press {MUTE} during an outside
call.
L{MUTE} flashes.
2 To return to the conversation, press
{MUTE} again.
Note:
L{MUTE} is a soft key visible on the
handset display during a call.
Base unit
Available for:
KX-TG6441 series (page 3)
1 Press {MUTE} during an outside
call.
L The SP-PHONE indicator on the
base unit flashes.
2 To return to the conversation, press
{MUTE} again.
Flash
{FLASH} allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
L To change the flash time, see page
23.
16
For assistance, please visit http://www.panasonic.com/help
Page 17
For call waiting or Call Waiting
Caller ID service users
To use call waiting, you must first
subscribe to the call waiting service of
your service provider/telephone
company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
If you subscribe to both Call er ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on the
handset.
1 Press {CALL WAIT} to answer the
2nd call.
2 To switch between calls, press
{CALL WAIT}.
Note:
L Please contact your service
provider/telephone company for
details and availability of this service
in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch-tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering
access numbers which require tone
dialing.
Making/Answering Calls
L When this feature is turned on, (
is displayed.
L While this feature is turned on, the
battery operating time is shortened
(page 10).
Call share
This feature allows you to join an
existing outside call.
Handset
To join the conversation, press {C}
when the other handset is on an outside
call.
Base unit
Available for:
KX-TG6441 series (page 3)
To join the conversation, press {SP-
PHONE} when the handset is on an
outside call.
Note for handset and base unit:
L A maximum of 4 parties (including 1
outside party) can join a conversation
using 3 extensions.
Handset clarity booster
This feature can improve sound clarity
when the handset is used in an area
where there may be interference. During
an outside call, this feature is turned on
automatically when necessary.
For assistance, please visit http://www.panasonic.com/help
17
Page 18
Shared Phonebook
Shared phonebook
The shared phonebook allows you to
make calls without having to dial
manually. Any handset registered t o the
base unit can use the shared
phonebook. Y ou can add 50 names and
phone numbers to the shared
phonebook.
Important:
L Only 1 person can access the shared
phonebook at a time.
L Caller ID subscribers can use ringer
ID features (page 29).
Adding entries
{C}
1
2 {ADD}
3 Enter the party’s name (16
characters max.). i {OK}
4 Enter the phone number (32 digits
max.). i {OK}
L If you do not need to assign the
ringer ID, go to step 7.
5 {V}/{^}: “Set Ringer ID” i
{SELECT}
6 {V}/{^}: Select the desired setting
(page 29). i {OK}
7 {SAVE}
L To add other entries, repeat from
step 2.
8 {OFF}
Note:
L If you select “No Ringer ID”
(default), the handset uses the ringer
tone you selected on page 23 when a
call is received from that caller.
L When you assign the ringer ID to an
entry in the shared phonebook using
one handset, it is applied for all
handsets.
Character table for entering names
Key Character
{1} &’ (),–./1
{2} abcABC2
{3} defDEF3
{4} ghiGHI4
{5} jklJKL5
{6} mn oMNO6
{7} pqrsPQRS7
{8} tuvTUV8
{9} wx yzWXYZ9
{0} Space 0
{*} ;
{#} #
{V} T o move the cursor to the right
{^} To move the cursor to the left
L To enter another character that is
located on the same dial key, first
press {V} to move the cursor to the
next space.
Correcting a mistake
Press {^} or {V} to move the cursor to
the character or number you want to
erase, then press {CLEAR}. Enter the
appropriate character or number.
L Press and hold {CLEAR} to erase all
characters or numbers.
Finding and calling a
phonebook entry
Scrolling through all entries
1 {C}
2 {V}/{^}: Select the desired entry.
3 {C}
18
For assistance, please visit http://www.panasonic.com/help
Page 19
Searching by first character
(alphabetically)
1 {C} i {SEARCH}
2 Press the dial key ({0} – {9}, {*},
or {#}) which contains the
character you are searching for
(page 18).
L Press the same dial key
repeatedly to display the first
entry corresponding to each
character located on that dial key.
L If there is no entry corresponding
to the character you selected, the
next entry is displayed.
3 {V}/{^}: Scroll through the
phonebook if necessary.
4 {C}
Editing entries
Find the desired entry (page 18).
1
i {EDIT}
2 {V}/{^}: Select the information you
want to edit.
■ To change the name or phone
number:
{V}/{^}: Select the name or
phone number. i {SELECT}
i Edit the information (page
18). i {OK}
■ To change the ringer ID:
{V}/{^}: Select the current ringer
ID. i {SELECT} i Select the
desired setting. i {OK}
L To turn the ringer ID off, select
“No Ringer ID”.
3 {SAVE} i {OFF}
Shared Phonebook
3 {V}/{^}: “Yes” i {SELECT} i
{OFF}
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
have stored in the phonebook, without
having to dial manually.
1 During an outside call, press {C}.
2 {V}/{^}: Select the desired entry.
3 Press {CALL} to dial the number.
Note:
L When storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
press {PAUSE} to add pauses after
the number and PIN as necessary
(page 14).
L If you have rotary/pulse service, you
need to press {*} (TONE) before
pressing {C} in step 1 to change the
dialing mode temporarily to tone.
Erasing entries
Find the desired entry (page 18).
1
2 {ERASE}
For assistance, please visit http://www.panasonic.com/help
19
Page 20
Programming
Programmable settings
Y ou can customize the unit by programming the following features using the handset.
To access the features, there are 2 methods:
– scrolling through the display menus (page 20)
– using the direct commands (page 22)
L Direct command is the main method used in these operating instructions.
Programming by scrolling through the display menus
{MENU}
1
2 Press {V} or {^} to select the desired main menu. i {SELECT}
3 Press {V} or {^} to select the desired item in sub-menu 1. i {SELECT}
L In some cases, you may need to select from sub-menu 2. i {SELECT}
4 Press {V} or {^} to select the desired setting. i {SAVE}
L This step may vary depending on the feature being programmed.
L To exit the operation, press {OFF}.
Note:
L See page 22 for the default settings.
Main menu Sub-menu 1 Sub-menu 2 Page
Caller list
W
Answering devicesPlay new msg. –33
Play all msg. –33
Erase all msg.
Greeting Record greeting
Settings Ring count
Answer on
Answer off
V.M. access
#
Intercom
x
––29
*1
Check greeting 32
Pre-recorded
Recording time
Remote code
*1
*1
––38
––39
–33
–31
–31
*1
32
*1
*1
*1
32
35
*1
36
34
20
For assistance, please visit http://www.panasonic.com/help
Page 21
Programming
Main menu Sub-menu 1 Sub-menu 2 Page
Initial setting"Ringer setting Ringer volume –
Ringer tone –
Silent mode
– On / Off
– Start / End
Set date / time Date and time
Alarm 25
Time adjust
Talking CallerID Handset 28
Base unit
Voice Mail Store V.M. no.
VM tone detect
Call block
*1
Message alert –36
Display setting LCD contrast –
Key tone ––
Auto talk –15
Caller ID edit
*1
Set tel line Set dial mode
Set flash time
Set line mode
Registration Register handset 27
Deregistration 27
Change language Display 13
Voice prompt
Customer support
–––
!
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
*1
*1
*1
*1
*1
–26
–29
*1
*1
*1
*1
25
13
–
37
37
13
16
–
13
For assistance, please visit http://www.panasonic.com/help
21
Page 22
Programming
Programming using the direct commands
{MENU} i {#}
1
2 Enter the desired feature code.
3 Enter the desired setting code. i {SAVE}
L This step may vary depending on the feature being programmed.
L To exit the operation, press {OFF}.
Note:
L In the following table, < > indicates the default settings.
Feature Feature
Alarm {7}{2}{0}{1}: Once {2}: Daily
Answer off {3}{2}{8} – r 31
Answer on {3}{2}{7} – r 31
Auto talk
Block w/o num.
(Block calls without
phone number)
Call block {2}{1}{7} – r 26
Caller ID edit
(Caller ID number
auto edit)
Caller list {2}{1}{3} ––29
Check greeting {3}{0}{3} ––32
Customer
support
Date and time {1}{0}{1} – r 13
Deregistration {1}{3}{1} ––27
Display
(Change language)
Erase all msg.
(msg.: messages)
Intercom {2}{7}{4} ––39
Key tone
LCD contrast
(Display contrast)
Message alert {3}{4}{0}{1}: <On> {0}: Off –36
Play all msg.
(msg.: messages)
*2
*3
*4
code
{2}{0}{0}{1}: On {0}: <Off>–15
{2}{4}{0}{1}: On {0}: <Off> r 27
{2}{1}{4}{1}: <On> {0}: Off r 29
{6}{8}{0} –––
{1}{1}{0}{1}: <English>
{3}{2}{5} – r 33
{1}{6}{5}{1}: <On> {0}: Off ––
{1}{4}{5}{1}–{6}: Level 1–6 <3> – –
{3}{2}{4} ––33
Setting code System
setting
–25
{0}: <Off>
–13
{2}: Español
Page
*1
22
For assistance, please visit http://www.panasonic.com/help
Page 23
Programming
Feature Feature
code
Play new msg.
{3}{2}{3} ––33
(msg.: messages)
Pre-recorded
{3}{0}{4} – r 32
(Reset to prerecorded greeting)
Record
{3}{0}{2} – r 32
greeting
Recording time {3}{0}{5}{1}: 1min {2}: 2min
Register
{1}{3}{0} ––27
handset
Remote code {3}{0}{6} <111> r 34
Ring count {2}{1}{1}{2}–{7}: 2–7 rings <4>
*5, *6
Ringer tone
{1}{6}{1}{1}–{3}: Tone <1>–3
(Handset)
*7
Ringer volume
{1}{6}{0}{1}: Low {2}: Medium
(Handset)
Set dial mode {1}{2}{0}{1}: Pulse {2}: <Tone> r 13
Set flash
*8
time
Set line mode
Silent mode
{1}{2}{1}{0}: 900ms {1}: <700ms>
*9
{1}{2}{2}{1}: A {2}: <B> r –
{2}{3}{8}{1}: On {0}: <Off>–25
(On/Off)
Silent mode
{2}{3}{7} <11:00 PM/06:00 AM>– 25
(Start/End)
Store V.M. no.
{3}{3}{1} – r 37
(V.M.: Voice mail)
Talking
{1}{6}{2}{1}: <On> {0}: Off –28
CallerID
(Handset)
Talking
CallerID
{*}{1}{6}
{2}
(Base unit)
Setting code System
setting
Page
*1
r 36
{3}: <3min>
{0}: Greeting only
r 35
{0}: Toll saver
––
{4}–{7}: Melody 1–4
––
{3}: <High> {0}: Off
r 16
{2}: 600ms {3}: 400ms
{4}: 300ms {5}: 250ms
{*}: 200ms {#}: 160ms
{6}: 110ms {7}: 100ms
{8}: 90ms {9}: 80ms
{1}: On {0}: <Off> r 28
For assistance, please visit http://www.panasonic.com/help
23
Page 24
Programming
Feature Feature
code
*10
Time adjust
{2}{2}{6}{1}: <Caller ID auto>
(Caller ID
subscribers only)
V.M. access
{3}{3}{0} ––38
(V.M.: Voice mail)
VM tone detect
{3}{3}{2}{1}: <On> {0}: Off r 37
(VM: Voice mail)
Voice prompt
{1}{1}{2}{1}: <English>
(Change language)
*1 If “System setting” column is checked, you do not need to program the same item
using another handset.
*2 If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
*3 The handset can display the Internet address where you can download the
operating instructions or get further information for this product, using your
computer.
*4 Turn this feature off if you prefer not to hear key tones while you are dialing or
pressing any keys, including confirmation tones and error tones.
*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone
(tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.
*6 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. Y ou may either hear a dial
tone or no one on the line when you answer the call.
*7 When the ringer volume is turned off, ~ is displayed and the handset does not ring
for outside calls.
However even when the ringer volume is set to off, the handset rings at the low
level for alarm (page 25), intercom calls, and paging (page 39).
*8 The flash time depends on your telephone exchange or host PBX. Contact your
PBX supplier if necessary. The setting should stay at “700ms” unless pressing
{FLASH} fails to pick up the waiting call.
*9 Generally, the line mode setting should not be adjusted. If S is not displayed
when another phone connected to the same line is in use, you need to change the
line mode to “A”.
*10This feature allows the unit to automatically adjust the date and time setting when
caller information is received. To use this feature, set the date and time first.
Setting code System
setting
r –
{0}: Manual
r 13
{2}: Español
Page
*1
24
For assistance, please visit http://www.panasonic.com/help
Page 25
Special programming
Silent mode
Silent mode allows you to select a period
of time during which the handset will not
ring for outside calls. This feature is
useful for time periods when you do not
want to be disturbed, for example, while
sleeping. Silent mode can be set for
each handset.
Important:
L Set the date and time beforehand
(page 13).
L We recommend turning the base unit
ringer off (page 15) and call screening
off (page 31) in addition to turning the
silent mode on.
L If you have set the alarm, the alarm
sounds even if the silent mode is
turned on.
Turning silent mode on/off
1 {MENU} i {#}{2}{3}{8}
2 {V}/{^}: Select “On” or “Off”. i
{SAVE}
L If you select “Off”, press {OFF}
to exit.
3 Enter the desired hour and minute
you wish to start this feature.
4 {AM/PM}: Select “AM” or “PM”. i
{OK}
5 Enter the desired hour and minute
you wish to end this feature.
6 {AM/PM}: Select “AM” or “PM”.
7 {SAVE} i {OFF}
L When the silent mode is set, & is
displayed.
Note:
L To correct a digit, press {^} or {V} to
move the cursor to the digit, then
make the correction.
For assistance, please visit http://www.panasonic.com/help
Programming
Changing the start and end time
1 {MENU} i {#}{2}{3}{7}
2 Continue from step 3, “Turning
silent mode on/off”, page 25.
Alarm
You can set one of 2 different alarm
options (once or daily) at a time for each
handset. An alarm sounds at the set time
for 1 minute. The following alarm sounds
are available:
– “Tone/Melody”: You can choose an
alarm sound from 3 tones and 4
melodies.
– “Voice”: You can choose one of the
7 pre-recorded announcements:
– “Good morning”
– “It’s time for dinner”
– “It’s time for lunch”
– “It’s time for th e game”
– “It’s time for your meeting”
– “It’s time to pick up the children”
– “Happy birthday”
The unit makes the selected
announcement at the set time (talking
alarm clock).
Important:
L Set the date and time beforehand
(page 13).
1 {MENU} i {#}{7}{2}{0}
2 {V}/{^}: Select the desired alarm
option. i {SELECT}
Off Turns alarm off. Go to
step 6.
Once An alarm sounds once at
the set time. Enter t he
desired month, date, and
year. i {OK}
Daily An alarm sounds daily at
the set time.
3 Set the desired time. i {OK}
25
Page 26
Programming
4 {V}/{^}: Select “Tone/Melody” or
“Voice”. i {SELECT}
5 {V}/{^}: Select the desired item.
i {SAVE}
L If you set a tone or melody, we
recommend selecting a different
one for outside calls.
6 {OFF}
L When the alarm is set, E is
displayed.
Note:
L To stop the alarm, press any dial key
or place the handset on the base unit
or charger.
L When the handset is in use, the alarm
will not sound until the handset is in
standby mode.
L If the talking alarm clock is set at the
same time for two or more handsets,
the first handset makes the
announcement, while the other
handsets only sound the tone.
L If the other unit is in use at the set
time, the handsets sound the tone
instead of the selected
announcement.
L If you select “Once”, the setting
changes to “Off” after the alarm
sounds.
Call block (Caller ID
subscribers only)
This feature allows the unit to reject calls
when:
– the unit receives a call from a phone
number stored in the call block list as
unwanted (“Storing unwanted callers”,
page 26).
– the unit receives a call without phone
number (“Block calls without phone
number”, page 27).
When a call is received, the unit rings for
a short time while the caller is being
identified. If the unit recognizes the call
as unwanted, “Caller blocked” is
displayed and the unit sends out a busy
tone to the caller, and then disconnects
the call.
Important:
L When the unit receives a call from a
number that is stored in the call block
list or a call without a recognized
phone number, the call is logged in the
caller list (page 29) with $ after the
call is disconnected.
Storing unwanted callers
You can store up to 30 phone numbers in
the call block list by using the caller list or
by entering the numbers directly.
Important:
L You must store the phone number
with an area code (10 digits) in the call
block list.
■ From the caller list:
1 {MENU} i {#}{2}{1}{3}
2 {V}/{^}: Select the entry to be
blocked.
L To edit the number, press
{EDIT} repeatedly until the
phone number is shown in the
10-digit format.
3 {SAVE}
4 {V}/{^}: “Call block” i
{SELECT}
5 {V}/{^}: “Yes” i {SELECT}
i {OFF}
■ By entering phone numbers:
1 {MENU} i {#}{2}{1}{7} i
{ADD}
2 Enter the phone number (32
digits max.).
L To erase a digit, press
{CLEAR}.
3 {SAVE} i {OFF}
26
For assistance, please visit http://www.panasonic.com/help
Page 27
Programming
Block calls without phone number
You can reject a call without phone
number including “Out of area”,
“Private caller”, or “Long
distance”.
1 {MENU} i {#}{2}{4}{0}
2 {V}/{^}: Select the desired setting.
i {SAVE} i {OFF}
Viewing/editing/erasing call block
numbers
1 {MENU} i {#}{2}{1}{7}
2 {V}/{^}: Select the desired entry.
L To exit, press {OFF}.
3 Proceed with the desired operation.
■ Editing a number:
{EDIT} i Edit the phone
number. i {SA VE} i {OFF}
■ Erasing a number:
{ERASE} i {V}/{^}: “Yes”
i {SELECT} i {OFF}
Note:
L When editing, press the desired dial
key to add, {CLEAR} to erase.
L When viewing, {w/o NUM} appears if
the block calls without phone number
feature is turned on. To turn the
feature off: {w/o NUM} i {V} i
{SAVE} i {OFF}
Registering a handset to a
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base
unit, re-register the handset.
1 Handset:
{MENU} i {#}{1}{3}{0}
2 Base unit:
Press and hold {LOCATOR} for
about 4 seconds until the
registration tone sounds.
L If all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
L The next step must be completed
within 90 seconds.
3 Handset:
Press {OK}, then wait until a long
beep sounds.
4 {OFF}
Note:
L While registering, “Base
regtr’ing” (Base registering) is
displayed on all registered handsets.
L When you purchase an additional
handset, refer to the additional
handset’s installation manual for
registration.
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to
the base unit.
Important:
L See page 5 for information on the
available model.
For assistance, please visit http://www.panasonic.com/help
Deregistering a handset
A handset can cancel its own
registration (or the registration of
another handset) that is stored to the
base unit. This allows the handset to end
its wireless connection with the system.
1 {MENU} i {#}{1}{3}{1}
2 {3}{3}{5} i {OK}
3 Select the handset you want to
cancel by pressing the desired
handset number.
4 {V}/{^}: “Yes” i {SELECT}
27
Page 28
Caller ID Service
Using Caller ID service
Important:
L This unit is Caller ID compatible. To
use Caller ID features, you must
subscribe to a Caller ID service.
Contact your service provider/
telephone company for details.
Caller ID features
When an outside call is being received,
the caller’s name and phone number are
displayed.
Caller information for the last 50 callers
is logged in the caller list from the most
recent call to the oldest.
L If the unit cannot receive caller
information, the following is displayed:
– “Out of area”: The caller dials
from an area which does not
provide a Caller ID service.
– “Private caller”: The caller
requests not to send caller
information.
– “Long distance”: The caller
makes a long distance call.
L If the unit is connected to a PBX
system, caller information may not be
properly received. Contact your PBX
supplier.
Missed calls
If a call is not answered, the unit treats it
as a missed call. The display shows
“Missed call”. This lets you know if
you should view the caller list to see who
called while you were away.
Phonebook name display
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in
the caller list.
28
For assistance, please visit http://www.panasonic.com/help
Talking Caller ID
This feature lets you know who is calling
without looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of
your service provider/telephone
company.
– turn this feature on (page 23).
When caller information is received, the
handsets and base unit announce the
caller’s name or phone number received
from your service provider/telephone
company following every ring.
The unit announces in English only.
L Name pronunciation may vary. This
feature may not pronounce all names
correctly.
L Caller ID service has a limit of how
many characters can be displayed. If
the caller’s name is too long, the
handset may not be able to display or
announce the entire name.
L The announcement is heard at the
same level as the ringer volume (page
15, 23).
L If you turn on the answering system
and set the number of rings “2” (page
35), the unit does not announce the
caller information. If “Toll saver” is
selected and there is a new message,
the unit does not announce the caller
information.
L When you receive a call while on the
phone, the 2nd caller’s name is not
announced even if you subscribe to
both Caller ID and Call Waiting with
Caller ID services.
Phonebook name announcement
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
phonebook is announced.
Page 29
Ringer ID
This feature can help you identify who is
calling by using different ringers for
different callers stored in the phonebook
(page 18). You can assign a different
ringer to each phonebook entry. When a
call is received from a caller stored in the
phonebook, the assigned ringer rings
after the caller information is displayed.
Caller list
Important:
L Only 1 person can access the caller
list at a time.
L Make sure the unit’s date and time
setting is correct (page 13).
Viewing the caller list and
calling back
1
{MENU} i {#}{2}{1}{3}
2 Press {V} to search from the most
recent call, or {^} to search from the
oldest call.
3 To call back, press {C}.
To exit, press {OFF}.
Note:
L If the entry has already been viewed
or answered, “Q” is displayed, even if
it was viewed or answered using
another handset.
Editing a caller’s phone
number before calling back
You can edit a phone number in the
caller list by removing its area code
and/or the long distance code “1”.
1 {MENU} i {#}{2}{1}{3}
2 {V}/{^}: Select the desired entry.
Caller ID Service
3 Press {EDIT} repeatedly until the
phone number is shown in the
desired format.
1 Local phone number
Example:
321-5555
2 Area code – Local phone number
Example:
555-321-5555
3 1 – Area code – Local phone
number
Example:
1-555-321-5555
4 {C}
Caller ID number auto edit
feature
Once you call back an edited number,
the unit remembers the Area Code and
Format of the Edited Number. Next time
when someone calls from the same Area
Code, caller information is customized
by the unit as follows:
– When the call is being received, the
Caller ID number is displayed in the
same Format as the Edited Number.
– After the call is ended, the phone
number of the caller, when reviewed
from the Caller list, is displayed in the
same Format as the Edited Number.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area, so that you can call
these local numbers using caller
information without dialing the area
code.
T o activate this feature, you must edit an
entry in the caller list, then call that
number. After that, phone numbers from
that caller’s area code are edited
automatically.
For assistance, please visit http://www.panasonic.com/help
29
Page 30
Caller ID Service
This feature can be turned on or off
(page 22).
Note:
L Phone numbers from the 4 most
recently edited area codes are
automatically edited.
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the
area codes you want to edit once
again.
Erasing selected caller
information
1
{MENU} i {#}{2}{1}{3}
2 {V}/{^}: Select the desired entry.
3 {ERASE} i {V}/{^}: “Yes” i
{SELECT} i {OFF}
Erasing all caller information
{MENU} i {#}{2}{1}{3}
1
2 {ERASE} i {V}/{^}: “Yes” i
{SELECT}
Storing caller information to
the phonebook
1
{MENU} i {#}{2}{1}{3}
2 {V}/{^}: Select the desired entry.
L To edit the number, press {EDIT}
repeatedly until the phone
number is shown in the desired
format.
3 {SAVE}
4 {V}/{^}: “Phonebook” i
{SELECT}
5 Continue from step 2, “Editing
entries”, page 19.
30
For assistance, please visit http://www.panasonic.com/help
Page 31
Answering system
The answering system can answer and
record calls for you when you are
unavailable to answer the phone.
You can also set the unit to play a
greeting message but not to record
caller messages by selecting
“Greeting only” as the recording
time setting (page 36).
Important:
L Only 1 person can access the
answering system (listen to
messages, record a greeting
message, etc.) at a time.
L When callers leave messages, the
unit records the day and time of each
message. Make sure the date and
time have been set correctly (page
13).
Memory capacity
The total recording capacity (including
your greeting message) is about 18
minutes. A maximum of 64 messages
can be recorded.
Note:
L If message memory becomes full:
– “Messages full” is shown on the
handset display.
– The ANSWER ON indicator on the
base unit flashes rapidly when the
answering system is turned on.
L When the message memory becomes
full:
– If you use the pre-recorded greeting
message, the unit automatically
switches to another pre-recorded
greeting message asking callers to
call again later.
– If you recorded your own greeting
message, the same message is still
Answering System
announced to callers even though
their messages are not recorded.
Turning the answering system on/off
Base unit
Press {ANSWER ON} to turn on/off the
answering system.
Handset
■ To turn on:
1 {MENU} i {#}{3}{2}{7}
2 {OFF}
■ To turn off:
1 {MENU} i {#}{3}{2}{8}
2 {OFF}
Note for base unit and handset:
L When the answering system is turned
on, the ANSWER ON indicator on the
base unit lights up.
Call screening
While a caller is leaving a message, you
can listen to the call through the base
unit’s speaker. To adjust the speaker
volume, press {^} or {V} repeatedly.
You can answer the call by pressing
{C} on the handset.
L The base unit user can answer the call
by pressing {SP-PHONE}.
(KX-TG6441 series: page 3)
Turning off the call screening feature
While screening a call, press and hold
{V} until the sound goes off.
Note:
L If you adjust the speaker volume while
listening to messages or talking on the
For assistance, please visit http://www.panasonic.com/help
31
Page 32
Answering System
intercom, the speaker volume for call
screening is turned on again.
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
own greeting message, you need to
erase your own greeting message.
1 {MENU} i {#}{3}{0}{4}
2 {YES} i {OFF}
Playing back the greeting
message
1
{MENU} i {#}{3}{0}{3}
2 {OFF}
Recording your greeting
message using the handset
1
{MENU} i {#}{3}{0}{2}
2 {V}/{^}: “Yes” i {SELECT}
3 After a beep sounds, speak clearly
(2 minutes max.).
4 Press {STOP} to stop recording.
5 {OFF}
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded
greeting messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers
to leave a message.
– If the message recording time (page
36) is set to “Greeting only”,
callers’ messages are not recorded
and the unit plays a different prerecorded greeting message asking
callers to call again.
Erasing your greeting message
(Resetting to a pre-recorded greeting
message)
If you want to use a pre-recorded
greeting message once you record your
Listening to messages using the base unit
When new messages have been
recorded, the message indicator on the
base unit flashes.
Press {6}.
L If new messages have been recorded,
the base unit plays back new
messages.
L If there are no new messages, the
base unit plays back all messages.
Operating the answering
system during playback
Key Operation
{^} or {V} Adjust the speaker
{7} Repeat message
{8} Skip message
{■}
(STOP)
{ERASE} Erase currently playing
volume
*1
Pause message
– T o resume playback,
press {6}.
– To stop playback
completely, press
{■} (STOP) again.
message
32
For assistance, please visit http://www.panasonic.com/help
Page 33
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
Erasing all messages
Press {ERASE} 2 times while the unit is
not in use.
Listening to messages using the handset
When new messages have been
recorded:
– “New message” is displayed.
– The message indicator on the handset
flashes slowly if the message alert
feature is turned on (page 36).
1 {MENU} i {PLAY}
L If new messages have been
recorded, the handset plays back
new messages.
L If there are no new messages, the
handset plays back all messages.
2 When finished, press {OFF}.
Note:
L In step 1, you can also perform the
desired operation.
■ To listen to new messages:
{MENU} i {#}{3}{2}{3}
■ To listen to all messages:
{MENU} i {#}{3}{2}{4}
L To switch to the receiver, press {C}.
Answering System
Key Operation
{1} Repeat message
{2} Skip message
{STOP} Stop playback
{ERASE} Erase currently
playing message
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
*1
Calling back (Caller ID
subscribers only)
If caller information is received for the
call, you can call the caller back while
listening to a message.
1 Press {SELECT} during playback.
L To edit the number before calling
back, press {EDIT} repeatedly
until the phone number is shown
in the desired format (page 29).
2 {C}
Erasing all messages
{MENU} i {#}{3}{2}{5}
1
2 {V}/{^} “Yes” i {SELECT} i
{OFF}
Operating the answering
system during playback
Key Operation
{^} or {V} Adjust the
receiver/speaker
volume
For assistance, please visit http://www.panasonic.com/help
33
Page 34
Answering System
Voice memo
Available for:
KX-TG6441 series (page 3)
Recording a voice memo
You can use the base unit to leave a
voice memo (voice message) for
yourself or someone else (3 minutes
max.). Voice memos can be played back
later with the same operation used to
play back answering system messages.
1 {MEMO}
2 After the unit beeps, speak clearly
about 20 cm (8 inches) away from
the MIC.
3 To stop recording, press {■}
(STOP).
Remote operation
Using a touch-tone phone, you can call
your phone number from outside and
access the unit to listen to messages or
change answering system settings. The
unit’s voice guidance prompts you to
press certain dial keys to perform
different operations.
Remote access code
A 3-digit remote access code must be
entered when operating the answering
system remotely. This code prevents
unauthorized parties from listening to
your messages remotely. The default
setting is “111”.
1 {MENU} i {#}{3}{0}{6}
2 Enter the desired 3-digit remote
access code. i {SAVE} i
{OFF}
34
For assistance, please visit http://www.panasonic.com/help
Using the answering system
remotely
1
Dial your phone number from a
touch-tone phone.
2 After the greeting message starts,
enter your remote access code.
L The unit plays back new
messages.
L The voice guidance
announcements are different
depending on the voice guidance
language setting (page 13).
3 Follow the voice guidance prompts
as necessary or control the unit
using remote commands (page 35).
4 When finished, hang up.
Note:
L You can also leave a message just as
any outside caller can. After the
greeting message starts, press {*} to
skip the greeting message and record
your message after the beep.
Voice guidance
When the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to
press {1} to perform a specific
operation, or press {2} to listen to more
available operations. Operations are
presented by voice guidance in the
following order:
– Play back all messages
– Play back new messages
– Record your message
– Erase all messages
Note:
L If you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
Page 35
Answering System
When the Spanish voice guidance is
selected
To start the voice guidance, press {9}.
The voice guidance announces the
available remote commands (page 35).
See the Spanish quick guide for details
(page 52).
Note:
L If you do not press any dial keys within
15 seconds after a voice guidance
prompt, the unit disconnects your call.
Remote commands
You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.
Key Operation
{1} Repeat message
(during playback)
{2} Skip message
(during playback)
{4} Play new messages
{5} Play all messages
{9} Stop playback
Start voice guidance
{0} Turn answering system
off
{*}{4} Erase currently playing
message
{*}{5} Erase all messages
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
*2 For English voice guidance only:
To resume operation, enter a remote
command within 15 seconds, or the
voice guidance starts.
*3 For Spanish voice guidance only
For assistance, please visit http://www.panasonic.com/help
*1
*2
*3
Turning on the answering
system remotely
If the answering system is off, you can
turn it on remotely.
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
L A long beep is heard.
3 Enter your remote access code
within 10 seconds after the long
beep.
L The greeting message is played
back.
L You can either hang up, or enter
your remote access code again
and begin remote operation (page
34).
Answering system settings
Number of rings before the
unit answers a call
You can change the number of times the
phone rings “Ring count” before the
unit answers calls. Y ou can select 2 to 7
rings, or “Toll saver”.
The default setting is “4”.
“Toll saver”: The unit’s answering
system answers at the end of the 2nd
ring when new messages have been
recorded, or at the end of the 4th ring
when there are no new messages. If you
call your phone from outside to listen to
new messages (page 34), you know that
there are no new messages when the
phone rings for the 3rd time. You can
then hang up without being charged for
the call.
1 {MENU} i {#}{2}{1}{1}
35
Page 36
Answering System
2 {V}/{^}: Select the desired setting.
i {SAVE} i {OFF}
For voice mail service subscribers
If you subscribe to a flat-rate service
package that includes Caller ID, call
waiting, voice mail, and unlimited
local/regional/long distance calls, please
note the following:
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 31).
L To use this unit’s answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
If your service provider/telephone
company cannot do this:
– Set this unit’s “Ring count”
setting so that this unit’s answering
system answers calls before the
voice mail service of your service
provider/telephone company does.
It is necessary to check the number
of rings required to activate the
voice mail service provided by your
service provider/telephone
company before changing this
setting.
– Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
which sets the unit to greet callers but
not record messages. The default
setting is “3min”.
1 {MENU} i {#}{3}{0}{5}
2 {V}/{^}: Select the desired setting.
i {SAVE} i {OFF}
Note:
L If you want to select “Greeting
only”, follow the steps above and
press {0} in step 2.
L When you select “Greeting only”:
– If you do not record your own
message, the unit will play the prerecorded greeting-only message
asking callers to call again later.
– If you use your own message,
record the greeting-only message
asking callers to call again later
(page 32).
Message alert
You can select whether or not the
message indicator on the handset
flashes slowly when new messages are
recorded. The default setting is “On”.
Important:
L If you stored the voice mail access
number (page 37), the message
indicator also flashes for newly
recorded voice mail messages (page
38).
1 {MENU} i {#}{3}{4}{0}
2 {V}/{^}: Select the desired setting.
i {SAVE} i {OFF}
Note:
L While message alert is on, battery
operating time is shortened (page 10).
Caller’s recording time
Y ou can change the maximum message
recording time allotted to each caller.
Y ou can also select “Greeting only”
36
For assistance, please visit http://www.panasonic.com/help
Page 37
Voice mail service
Voice mail is an automatic answering
service offered by your service
provider/telephone company. After you
subscribe to this service, your service
provider/telephone company’s voice
mail system answers calls for you when
you are unavailable to answer the phone
or when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
Please contact your service provider/
telephone company for details of this
service.
Important:
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 31). For
details, see page 36.
L You need to store the voice mail
access number to activate the
message alert feature (page 36) for
voice mail service.
Storing the voice mail (VM)
access number
In order to listen to your voice mail
messages, you must dial your service
provider/telephone company’s voice
mail access number. Once you have
stored your voice mail access number,
you can dial it automatically (page 38).
1 {MENU} i {#}{3}{3}{1}
2 Enter your access number (32 digits
max.). i {SAVE} i {OFF}
Note:
L When storing your voice mail access
number and your mailbox password,
press {PAUSE} to add pauses (page
14) between the access number and
For assistance, please visit http://www.panasonic.com/help
Voice Mail Service
the password as necessary. Contact
your service provider/telephone
company for the required pause time.
Example:
1-222-333-4444
VM access
number
To erase the voice mail access
number
PPPP 8888
Pauses Password
1 {MENU} i {#}{3}{3}{1}
2 Press and hold {CLEAR} until all
digits are erased. i {SAVE} i
{OFF}
Voice mail (VM) tone detection
Your service provider/telephone
company sends special signals
(sometimes called “voice mail tones” or
“stutter tones”) to the unit to let you know
you have new voice mail messages. If
you hear a series of dial tones followed
by a continuous dial tone after you press
{C}, you have new voice mail
messages. Minutes after you hang up a
call or after the phone stops ringing, your
unit checks the phone line to see if new
voice mail messages have been
recorded.
Turn this feature off when:
– You do not subscribe to voice mail
service.
– Your service provider/telephone
company does not send voice mail
tones.
– Your phone is connected to a PBX.
If you are not sure which setting is
required, contact your service
provider/telephone company.
37
Page 38
Voice Mail Service
Turning VM tone detection on/off
The default setting is “On”.
1 {MENU} i {#}{3}{3}{2}
2 {V}/{^}: Select the desired setting.
i {SAVE} i {OFF}
Listening to voice mail
messages
The unit lets you know that you have
new voice mail messages in the
following ways:
– “New Voice Mail” is displayed on
the handset if message indication
service is available.
– The message indicator on the handset
flashes slowly if message alert feature
is turned on (“Message alert”; page
36).
1 Press {C}, then press {VM} within
15 seconds.
OR
{MENU} i {#}{3}{3}{0}
L The speakerphone turns on.
2 Follow the pre-recorded
instructions.
3 When finished, press {OFF}.
Note:
L If {VM} is not displayed, the voice mail
access number has not been stored.
Store the number (page 37).
L If the handset still indicates there are
new messages even after you have
listened to all new messages, turn it
off by pressing and holding {OFF}
until the handset beeps.
L If your voice mail service uses voice
mail tones and a message is over 3
minutes long, the handset may not
indicate new messages.
L If your voice mail service uses voice
mail tones, the tones are heard from
any phone connected to the same
line. If you want to use another phone
to listen to voice mail messages, you
have to dial your access number
manually.
38
For assistance, please visit http://www.panasonic.com/help
Page 39
Intercom
Intercom calls can be made:
– between handsets
– between the handset and base unit
(KX-TG6441 series: page 3)
Note:
L If you receive an outside call while
talking on the intercom, you hear 2
tones.
– T o answer the call with the handset,
press {OFF}, then press {C}.
– To answer the call with the base
unit, press {SP-PHONE} 2 times.
(KX-TG6441 series: page 3)
L When paging unit(s), the paged unit(s)
beeps for 1 minute.
Making an intercom call
Intercom/Locator
2 When you finish talking, press
{INTERCOM}.
Answering an intercom call
Handset
1
Press {C} to answer the page.
2 When you finish talking, press
{OFF}.
Base unit
Available for:
KX-TG6441 series (page 3)
1 Press {INTERCOM} to answer the
page.
2 When you finish talking, press
{INTERCOM}.
Handset
1
{MENU} i {#}{2}{7}{4}
2 {V}/{^}: Select the desired unit. i
{CALL}
L To stop paging, press {OFF}.
3 When you finish talking, press
{OFF}.
Base unit
Available for:
KX-TG6441 series (page 3)
1 Press {INTERCOM}.
When 2 or more handsets are
registered:
– To page a specific handset, enter
the handset number.
– T o page all handsets, press {0} or
wait for a few seconds.
L To stop paging, press
{INTERCOM}.
For assistance, please visit http://www.panasonic.com/help
Handset locator
You can locate a misplaced handset by
paging it.
1 Base unit:
{LOCATOR}
L All registered handsets beep for 1
minute.
2 To stop paging:
Base unit:
Press {LOCATOR}.
Handset:
■ KX-T G6431 series: page 3
Press {OFF}.
■ KX-T G6441 series: page 3
Press {C}, then press {OFF}.
39
Page 40
Intercom/Locator
Transferring calls, conference calls
Outside calls can be transferred or a
conference call with an outside party can
be made:
– between 2 handsets
– between the handset and base unit
(KX-TG6441 series: page 3)
Handset
Example: When handset 1 transfers a
call to handset 2 and/or establishes a
conference call.
1 Handset 1:
During an outside call, press
{HOLD} to put the call on hold.
2 Handset 1:
{V}/{^}: Select the desired unit. i
{CALL}
L If the paged party does not
answer, press {C} to return to
the outside call.
3 Handset 2 (Receiver):
Press {C} to answer the page.
L Handset 2 can talk with handset
1.
4 Proceed with the desired operation.
■ To transfer the call:
1 Handset 1:
Press {OFF}.
2 Handset 2 (Receiver):
Press {C}.
L Handset 2 can talk with the
outside caller.
■ To establish a conference call:
Handset 1:
Press {CONF}.
L To leave the conference, press
{OFF}. The other parties can
continue the conversation.
L To put the outside call on hold,
press {HOLD}. To resume the
conference, press {CONF}.
Note:
L If you transfer a call from a handset to
the base unit, the base unit user
should press {SP-PHONE} instead of
{C}, handset 2 (Receiver) operation
in step 3 and 4 (KX-TG6441 series:
page 3).
Base unit
Available for:
KX-TG6441 series (page 3)
Example: When the base unit transfers
a call to a handset and/or establishes a
conference call.
1 Base unit:
During an outside call, press
{INTERCOM} to put the call on
hold.
When 2 or more handsets are
registered:
– T o page a specific handset, enter
the handset number.
– T o page all handsets, press {0} or
wait for a few seconds.
L If paged party does not answer,
press {INTERCOM} to return to
the outside call.
2 Handset:
Press {C}.
L Handset can talk with the base
unit.
3 Proceed with the desired operation.
■ To transfer the call:
1 Base unit:
Press {SP-PHONE}.
2 Handset:
Press {C}.
L Handset can talk with outside
caller.
40
For assistance, please visit http://www.panasonic.com/help
Page 41
■ To establish a conference call:
Base unit:
Press {CONF}.
L To leave the conference, press
{SP-PHONE}. Other parties
can continue the conversation.
L To put the outside call on hold,
press {HOLD}. To resume th e
conference, press {CONF}.
Intercom/Locator
For assistance, please visit http://www.panasonic.com/help
41
Page 42
Useful Information
Belt clip
■ To attach ■ To remove
3 Insert the hooks on the wall
mounting adaptor into holes 1 and
2 on the base unit.
1
2
2
Wall mounting
Base unit
Lead the AC adaptor cord and
1
telephone line cord through the hole
in the wall mounting adaptor in the
direction of the arrow.
2 Tuck the telephone line cord inside
the wall mounting adaptor (A).
Connect the AC adaptor cord and
telephone line cord (B).
B
A
1
4 Adjust the adaptor to hold the base
unit, then push it in the direction of
the arrow until it clicks into place.
42
Hooks
For assistance, please visit http://www.panasonic.com/help
Page 43
5 Connect the telephone line cord.
Mount the unit by inserting the
mounting pins into the round
openings on the adaptor (for pin 2,
use the round cut out at the bottom
of the adaptor if you are using the 4
inch phone plate), then slide the unit
down to secure it. Connect the AC
adaptor to power outlet (page 9).
L There are 2 common types of wall
phone plates. The distance
between 1 and 2 may vary
depending on the size of the wall
phone plate installed.
1
83 mm
1
(3
/4 inches)
or
102 mm
(4 inches)
2
(120 V AC,
60 Hz)
83 mm
(
31/4 inches
102 mm
)
(4 inches)
1
Useful Information
To remove the wall mounting adaptor
While pushing down the release levers
(A), remove the adaptor (B).
A
A
B
Charger
Drive the screws (not supplied) into
1
the wall.
25.4 mm
(1 inch)
Screws
(120 V AC, 60 Hz)
2 Mount the charger (A), then slide it
down (B) and to the right (C) until it
is secure.
2
For assistance, please visit http://www.panasonic.com/help
A
B
C
43
Page 44
Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message Cause/solution
Busy
or
System busy. Try again
later.
Check tel line L The supplied telephone line cord has not been
Use rechargeable
battery.
Error!! L The handset’s registration has failed. Move
Invalid L There is no handset registered to the base
No link. Reconnect base
AC adaptor.
Requires subscription
to Caller ID.
Store V.M. no. L You have not stored the voice mail access
L The called unit is in use.
L Other units are in use and the system is busy.
Try again later.
L The handset you are using is too far from the
base unit. Move closer and try again.
L The handset’s registration may have been
canceled. Re-register the handset (page 27).
connected yet or not connected properly.
Check the connections (page 9).
L A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the
rechargeable Ni-MH batteries noted on page
5, 7.
the handset and base unit away from all
electrical appliances and try again.
unit matching the handset number you
entered.
L The handset is not registered to the base unit.
Register the handset (page 27).
L The handset has lost communication with the
base unit. Move closer to the base unit and try
again.
L Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset’s registration may have been
canceled. Re-register the handset (page 27).
L You must subscribe to a Caller ID service.
Once you receive caller information after
subscribing to a Caller ID service, this
message will not be displayed.
number. Store the number (page 37).
44
For assistance, please visit http://www.panasonic.com/help
Page 45
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Problem Cause/solution
The unit does not work. L Make sure the batteries are installed correctly
I cannot hear a dial tone. L The base unit’s AC adaptor or telephone line cord
The indicator on the
handset flashes slowly.
(page 9).
L Fully charge the batteries (page 9).
L Check the connections (page 9).
L Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the base
unit. Register the handset (page 27).
is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall
jack directly. If the unit operates properly, check
the splitter.
L Disconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, cont act our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.
L New messages have been recorded. Listen to the
new messages (page 33).
L New voice mail messages have been recorded.
Listen to the new voice mail messages (page 38).
Programmable settings
Problem Cause/solution
I have changed the display
language to a language I
cannot read.
While programming, the
handset starts to ring.
For assistance, please visit http://www.panasonic.com/help
L Change the display language (page 13).
L A call is being received. Answer the call and start
again after hanging up.
45
Page 46
Useful Information
Problem Cause/solution
I cannot register a handset
to a base unit.
Battery recharge
Problem Cause/solution
The handset beeps and/or
) flashes.
I fully charged the
batteries, but ) still
flashes or 0 is displayed.
I fully charged the
batteries, but the operating
time seems to be shorter.
Making/answering calls, intercom
Problem Cause/solution
_ is displayed. L The handset is too far from the base unit. Move
Noise is heard, sound cuts
in and out.
L The maximum number of handsets (6) is already
registered to the base unit. Cancel unused
handset registrations from the base unit (page 27).
L Place the handset and the base unit away from
other electrical appliances.
L Battery charge is low. Fully charge the batteries
(page 9).
L Clean the charge contacts and charge again
(page 10).
L It is time to replace the batteries (page 9).
L Clean the battery ends (S, T) and the charge
contacts with a dry cloth and charge again.
closer.
L The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the base
unit.
L You are using the handset or base unit in an area
with high electrical interference. Re-position the
base unit and use the handset away from sources
of interference.
L The handset is not registered to the base unit.
Register it (page 27).
L You are using the handset or base unit in an area
with high electrical interference. Re-position the
base unit and use the handset away from sources
of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
46
For assistance, please visit http://www.panasonic.com/help
Page 47
Useful Information
Problem Cause/solution
The handset and/or base
unit does not ring.
I cannot make a call. L The dialing mode may be set incorrectly. Change
I cannot make long
distance calls.
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
Caller information is not
announced.
L The ringer volume is turned off. Adjust the ringer
volume (page 15, 23).
L Silent mode is turned on. Turn it off (page 25).
the setting (page 13).
L The handset is too far from the base unit. Move
closer and try again.
L Make sure that you have long distance service.
L You must subscribe to Caller ID service. Contact
your service provider/telephone company for
details.
L If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
L The name display service may not be available in
some areas. Contact your service provider/
telephone company for details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment and
try again.
L The handset or base unit’s ringer volume is turned
off. Adjust it (page 15, 23).
L The Talking Caller ID feature is turned off. Turn it
on (page 23).
L The number of rings for the answering system is
set to “2” or “Toll saver”. Select a different
setting (page 35).
L If the base unit and another handset are having an
intercom call, your handset does not announce
caller information.
*1
For assistance, please visit http://www.panasonic.com/help
47
Page 48
Useful Information
Problem Cause/solution
Caller information is
displayed or announced
late.
The caller list/incoming
phone numbers are not
edited automatically.
I cannot dial the phone
number edited in the caller
list.
Time on the unit has
shifted.
The 2nd caller’s
information is not
displayed during an
outside call.
*1 KX-TG6441 series: page 3
L Depending on your service provider/telephone
company, the unit may display or announce the
caller’s information at the 2nd ring or later.
L Move closer to the base unit.
L The Caller ID number auto edit feature is turned
off. Turn it on and try again (page 22).
L You need to call back the edited number to
activate Caller ID number auto edit.
L The phone number you dialed might have been
edited incorrectly (for example, the long distance
“1” or the area code is missing). Edit the phone
number with another pattern (page 29).
L Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“Manual” (off) (page 24).
L In order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting with
Caller ID services (CWID).
Answering system
Problem Cause/solution
The unit does not record
new messages.
48
For assistance, please visit http://www.panasonic.com/help
L The answering system is turned off. Turn it on
(page 31).
L The message memory is full. Erase unnecessary
messages (page 32).
L The recording time is set to “Greeting only”.
Change the setting (page 36).
L If you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 36).
Page 49
Useful Information
Problem Cause/solution
I cannot operate the
answering system.
I cannot operate the
answering system
remotely.
While recording a greeting
message or listening to
messages, the unit rings
and the operation stops.
Liquid damage
Problem Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
L Someone is using the unit. Wait for the other user
to finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move
closer.
L You are entering the wrong remote access code. If
you forgot the remote access code, store a new
remote access code (page 34).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 35).
L You are using a rotary/pulse telephone. Try again
using a touch-tone phone.
L A call is being received. Answer the call and try
again later.
L Disconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least 3
days. After the handset/base unit are completely
dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before
use. If the unit does not work properly, contact an
authorized service center.
For assistance, please visit http://www.panasonic.com/help
49
Page 50
Useful Information
FCC and other information
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment
is a label that contains, among other
information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided
to the telephone company.
L Registration No.............(found on the
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular plug
is provided with the product. It is designed
to be connected to a compatible modular
jack that is also compliant.
The REN is used to determine the number
of devices that may be connected to a
telephone line. Excessive RENs on a
telephone line may result in the devices not
ringing in response to an incoming call. In
most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain
of the number of devices that may be
connected to a line, as determined by the
total RENs, contact the local telephone
company. For products approved after July
23, 2001, the REN for the product is part of
the product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
But if advance notice isn't practical, the
telephone company will notify the customer
as soon as possible. Also, you will be
advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes
in its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted
service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment
does not disable your alarm equipment. If
you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section
68.316.
When you hold the phone to your ear, noise
might be heard in your Hearing Aid. Some
Hearing Aids are not adequately shielded
from external RF (radio frequency) energy. If
noise occurs, use an optional headset
accessory or the speakerphone option (if
applicable) when using this phone. Consult
with your audiologist or Hearing Aid
manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.
50
For assistance, please visit http://www.panasonic.com/help
Page 51
Useful Information
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate this device.
NOTE:
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce, or eliminate,
interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8 inches)
or more between the product and all
person’s body (excluding extremities of
hands, wrist and feet).
L This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
L The handset may be carried and operated
with only the specific provided belt-clip.
Other non-tested belt-clips or similar
body-worn accessories may not comply
and must be avoided.
Notice
L FCC ID can be found inside the battery
compartment or on the bottom of the
units.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
Compatible with
Hearing Aid T-Coil
T
TIA-1083
For assistance, please visit http://www.panasonic.com/help
51
Page 52
Guía Rápida Española
Guía Rápida Española
Instalación
Unidad base
L
Use sólo el adaptador de corriente Panasonic PQLV219 incluido.
Oprima firmemente
el contacto.
A la toma de
teléfono de línea
única (RJ11C)
Filtro DSL/ADSL* (no se suministran)
*Para usuarios de líneas DSL/ADSL
Auricular
L
UTILICE SÓLO baterías de Ni-MH tamaño AAA (R03).
L
NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.
L
Confirme que las polaridades estén correctas (S, T).
Cargador
L
Use sólo el adaptador de
corriente Panasonic
PQLV219 incluido.
“Clic”
SÓLO baterías Ni-MH recargables
(120 V CA,
60 Hz)
(120 V CA, 60 Hz)
Ganchos
Correcto Incorrecto
Unidad
base
Unidad
base
CARGUE
APROXIMADAMENTE
DURANTE 7 HORAS
Confirme que
aparezca
“Cargando”.
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
52
Page 53
Guía Rápida Española
Sugerencias de operación
T ecla navegadora/Tecla de (V olumen)
Al empujar repetidamente esta tecla (
puede:
-
navegar (hacia arriba o abajo) por diversas listas o
elementos
ajustar del volumen (subir o bajar) del receptor o el
-
altavoz mientras habla
mueva el cursor (a la derecha o a la izquierda)
-
para editar el número o el nombre
{^}
Teclas de función
El auricular incluye 3 teclas de función. Al oprimir una
tecla de función, puede seleccionar la función que
aparece directamente encima de ella en la pant a lla.
{C}, {
MENU}, {REMR.} y otras funciones
adicionales están asignadas a las teclas de función.
Preste atención a la pantalla para ver qué funciones
están asignadas a las teclas de función durante la
operación del auricular .
o
{V}
?
),
Subir volumen
{^}
{V}
Bajar volumen
Cambio de idiomas (Auricular) (predeterminado: inglés)
Idioma de la pantalla
{
MENU} i
1
2
{V}/{^}: “
{#}{1}{1}{0}
Español” i {GUARDA} i {OFF
}
Idioma de la guía de voz
{
MENU} i
{
GUARDA} i {OFF
{#}{1}{1}{2} i {V}/{^}
}
: Seleccione la configuración deseada. i
Fecha y hora (Auricular)
1
{
MENU} i
2
Introduzca el día, mes y año actuales. i {OK
3
Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
4
{
GUARDA} i {OFF
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
{#}{1}{0}{1}
}
}
53
Page 54
Guía Rápida Española
Operaciones básicas
Cómo hacer y contestar llamadas (Aur i cular)
Para hacer llamadas Ma rqu e el núm ero telefónico. i
Para contestar llamadas
Para colgar
Para ajustar el volumen del
receptor o del altavoz
Cómo hacer una llamada
usando la lista de
remarcación
Para ajustar el volumen del
timbre del auricular
Cómo hacer y contestar llamadas (Unidad base): Serie KX-TG6441
Para hacer llamadas
Para contestar llamadas
Para colgar
Para ajustar el volumen del
altavoz
Remarcación del último
número marcado
Para ajustar el volumen del
timbre de la unidad base
Directorio telefónico compartido (Auricular)
Para añadir entradas
Para hacer llamadas
{C}/{s}
{
OFF
}
Oprima
{^}
o
{V}
repetidamente mientras habla.
{
REMR.} i
deseado.
1
{
MENU} i
2
{V}/{^}
{
SP-PHONE} i Marque el número telefónico.
{
SP-PHONE
{
SP-PHONE
Oprima
{
SP-PHONE} i {REDIAL
Oprima
deseado.
L
Para apagar el timbre, oprima y mantenga oprimido
que la unidad emita 2 pitidos.
1
{C} i {
2
Introduzca el nombre de la persona (máx. 16 caracteres).
i {OK}
3
Introduzca el número telefónico de la persona (máx. 32
dígitos).
4
{V}/{^}: “
5
{V}/{^}
{
GUARDA} i {OFF
L
Para introducir un nombre, consulte la tabla de caracteres en
las instrucciones de operación.
{C} i {V}/{^}
{V}/{^}
i {C}
: Seleccione el volumen deseado. i {GUARDA
{^}
o
{^}
o
: Seleccione la configuración deseada. i {OK} i
: Seleccione el número telefónico
{#}{1}{6}{0}
}
}
{V}
repetidamente mientras habla.
{V}
repetidamente para seleccionar el volumen
AÑAD.
}
i {OK}
Config. timb. ID” i {SELEC.
: Seleccione la entrada deseada. i
{C}/{s}
}
}
}
{V}
hasta
}
{C}
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
54
Page 55
Guía Rápida Española
Operaciones básicas
Contestador de llamadas (Unidad base)
Contestador encendido/
apagado
Para escuchar mensajes
Contestador de llamadas (Operación remota)
Puede usar un teléfono de tonos para llamar a su número telefónico desde un teléfono externo
y obtener acceso a la unidad para escuchar los mensajes o cambiar la configuración del sistema
contestador de llamadas. Cambie el idioma de la guía de vo z a
configuración.
1
Marque su número telefónico desde un teléfo no de tono s.
2
Después de que comience el mensaje de bienvenida, introduzca su código de acceso
remoto. (El código de acceso remoto predeterminado es
3
Controle la unidad utilizando los comandos remotos.
L
Oprima {9} para iniciar la guía de voz.
4
Cuando termine, cuelgue el teléfono.
Comandos remotos
Tecla Comando remoto
{1}
{2}
{4}
{5}
{9}
{0}
{*}{4}
{*}{5}
Para grabar su propio mensaje (Mensaje marcador)
Después de escuchar el último mensaje, escuchará una serie de pitidos. Después de 10
1
segundos, sonarán 2 pitidos más.
2
Grabe su mensaje.
3
Cuando termine, cuelgue el teléfono.
L
También puede dejar un mensaje después de borrar todos los mensajes. Después del
pitido largo, la unidad anunciará “No tiene mensajes”. Después de 10 segundos, sonarán
2 pitidos más.
Entonces puede grabar su mensaje.
L
No puede introducir los comando s remotos mientras esté graban do su mensaje o después
de hacerlo.
Oprima {ANSWER ON} para encender y apagar el contestador
de llamadas.
{6}
“
Español” antes de operar la
“
111”.)
Repetir mensaje (durante la reproducción)
Avanzar al siguiente mensaje (durante la reproducción)
Reproducir mensajes nuevos
Reproducir todos los mensajes
Iniciar la guía de voz (se detiene la reproducción).
Apagar el sistema contestador
Borrar el mensaje que se está reproduciendo
Borrar todos los mensajes
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
55
Page 56
Guía Rápida Española
Preguntas frecuentes
Pregunta Causa y solución
¿Por qué aparece _?
¿Cómo se incrementa el nivel
de volumen del auricular?
¿Por qué hay ruido o se corta
la conversación?
¿Es posible añadir otro
auricular accesorio a mi
unidad base?
¿Es posible mantener
cargando la batería todo el
tiempo?
¿Cómo se contestan las
llamadas en espera (segunda
llamada)?
L
El auricular está demasiado lejos de la unidad base.
Acérquelo.
L
El adaptador para corriente de la unidad bas e no está
conectado correctamente. Co necte de nue vo el adapt ador
para corriente a la unidad base.
L
Está usando el auricular o la unidad base en un área con
mucha interferencia eléctrica. Cambie la posición de la
unidad base y utilice el auricular alejado de fuentes de
interferencia.
L
El auricular no está registrado en la unidad base.
Regístrelo.
L
Oprima la tecla de navegación
habla.
L
Trate de reubicar la unidad base de forma que se minimice
la distancia al auricular.
L
Si ocurre el mismo problema aunque el auricula r se
encuentre enseguida de la unidad base, llame a soporte al
cliente de Panasonic al 1-800-211-PANA
(1-800-21 1 -72 62 ).
L
Sí, puede añadir hasta 6 auriculares (incluyendo lo s que se
venden con su unidad base) a una sola unidad ba se.
L
Para adquirir auriculares accesorios adicionales
(KX-TGA641/KX-TGA740), visite
http://www.panaso nic.com
o llame al 1-800-332-5368. Los usuarios TTY (u suarios con
impedimentos auditivos o del habla) pueden llamar al 1866-605-1277.
L
Puede dejar el auricular en la unidad base o el cargador en
cualquier momento. Esto no daña las baterías.
L
Oprima {CALL WAIT} cuando escuche el tono de llamada
en espera.
{^}
repetidamente mientras
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
56
Page 57
Solución rápida de problemas
1 El auricular muestra:
“Sin Enlace Reconecte Adaptador”
Coloque el auricular en la unidad base, y
después verifique si aparece “Cargando”.
Guía Rápida Española
“Cargando” no aparece.
Desconecte y después conecte
correctamente el adaptador de
corriente a la unidad base y a la
toma de corriente alterna.
“Cargando” aún no
aparece.
Desconecte el adaptador de corriente de la unidad base, saque la
batería del auricular, y después conecte el adaptador para corriente
e inserte de nuevo la batería en el auricular. Trate de registrar de
nuevo el auricular.
Es posible que su teléfono requiera servicio.
para obtener más información acerca de la resolución de
problemas:http://www.panasonic.com/help
“Cargando”
aparece ahora.
Levante el auricular, y después
inténtelo de nuevo.
Si el auricular sigue mostrando el
mismo mensaje, trate de registrar
de nuevo el auricular.
“Cargando”
aparece.
El nuevo registro
falló.
El nuevo registro
falló.
Visite nuestro sitio web
(sólo en inglés)
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
57
Page 58
Guía Rápida Española
Solución rápida de problemas
2 El auricular no emite ningún tono de marcación.
Vea si “Verif. Línea” aparece en la pantalla del auricular.
Aparece No aparece
Levante el auricular de la unidad base o el
cargador.
Oprima {C} en el auricular, y después
verifique si la pantalla muestra “Hablar”.
{C}
Sin Enlace
Reconecte
Adaptador
Verifique que el cable
telefónico esté
conectado
correctamente a la
unidad base y a la
línea telefónica.
Continúa apareciendo
Trate de conectar su
teléfono a la otra línea
telefónica.
Continúa apareciendo
Es posible que su teléfono requiera servicio. Visite nuestro sitio web
para obtener más información acerca de la resolución de
problemas:http://www.panasonic.com/help (sólo en inglés)
“Sin Enlace
Reconecte Adaptador”
aparece.
Oprima {s}, y después
verifique si se escucha el
tono de marcación en el
altavoz que se encuentra en
la parte trasera.
Sin tono de
marcación
Pruebe el remedio
para el 1 en la
página anterior.
Hablar
“Hablar”
aparece.
El tono de
marcación se
escucha.
Es posible que su
teléfono requiera
servicio si sólo el
altavoz de la parte
trasera le proporciona
tono de marcación.
{s}
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
58
Page 59
Guía Rápida Española
Cómo registrar un auricular a una unidad base
El auricular y la unidad base que se suministran ya h an sido registrados. Si por alguna ra zón
el auricular no está registrado en la unidad base, regístrelo de nuevo.
Auricular
{
MENU} i
Unidad base
Oprima y mantenga oprimido {LOCAT OR}
durante aproximadamente 4 segundos
hasta que suene el tono de registro.
L
El siguiente paso debe complet arse en
un máximo de 90 segundos.
{#}{1}{3}{0}
{MENU}
{LOCATOR}
Auricular
Oprima {OK}, y después oprima {OFF}
después de que se emita un pitido largo.
Para obtener más información acerca del registro, visite
http://www.panasonic.com/RegisterYourHandset
Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Opr. LOCATOR
en la base por
4 seg y OK
(sólo en inglés)
{OK}
59
Page 60
Appendix
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks.)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
60
For assistance, please visit http://www.panasonic.com/help
Page 61
Appendix
Warranty (For United States and Puerto Rico)
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“Limited Warranty period”), at its
option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor.
During the “Parts” Limited Warranty period, there will be no charge for parts.
You must mail-in your product prepaid during the Limited Warranty period. This
Limited Warranty excludes both parts and labor for batteries, antennas, and
cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited
Warranty is extended only to the original purchaser and only covers products
purchased as new.
Ship-In Service
✄
For assistance in the continental United States and Puerto Rico in obtaining
repairs please ship the product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a
return address and provide a day time phone number where you can be
reached. P.O. Boxes are not acceptable. Keep the tracking number for your
records. A copy of valid registered receipt is required under the 1 year parts
and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
For assistance, please visit http://www.panasonic.com/help
panacare@us.panasonic.com
61
Page 62
Appendix
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The Limited Warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by
the warrantor, or failures which result from accidents, misuse, abuse, neglect,
bug infestation, mishandling, misapplication, alteration, faulty installation, setup adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity
or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service
Center or other Authorized Servicer, or damage that is attributable to acts of
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY. (As examples, this excludes damages for lost
time, lost calls or messages, cost of having someone remove or re-install an
installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have
other rights which vary from state to state. If a problem with this product
develops during or after the Limited Warranty period, you may contact your
dealer or Service Center. If the problem is not handled to your satisfaction, then
write to the warrantor’s Consumer Affairs Department at the addresses listed
for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and
adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company
listed on the back cover or to executive or regional sales offices. These
locations do not repair consumer products.
62
For assistance, please visit http://www.panasonic.com/help
Page 63
Index
A Addit ional handset: 27
Alarm: 25
Answering calls: 15
Answering system
Call screening: 31
Erasing messages: 32, 33, 35
Greeting only: 36
Listening to messages: 32, 33, 34
Number of rings: 35
Recording ti me: 36
Remote access code: 34
Remote operation: 34
Ring count: 35
Toll saver: 35
Turning on/off: 31, 35
Auto talk: 15
B Battery: 9, 10
Belt clip: 42
Booster (Clarity booster): 17
C Call block: 26
Caller ID number auto edit: 29
Caller ID service: 28
Caller list: 29
Caller list edit: 29
Call share: 17
Call waiting: 17
Call Waiting Caller ID: 17
Chain dial: 19
Conference calls: 40
Control type: 11
Customer support: 22
D Date and time: 13
Dialing mode: 13
Direct commands: 22
Display
Contrast: 22
Language: 13
E Error messages: 44
F Flash: 16, 23
G Greeting message: 32
H Handset
Deregistration: 27
Index
Locator: 39
Registration: 27
Hold: 16
I Intercom: 39
K K ey tone: 22
L Line mode: 23
M Making calls: 14
MEMO: 34
Missed calls: 28
Mute: 16
P Pause: 14
Phonebook: 18
Power failure: 10
R Redialing: 14
Ringer tone: 23
Rotary/pulse service: 17
S Silent mode: 25
SP-PHONE (Speakerphone): 14
T Talking alarm clock: 25
Talking battery alert: 10
Talking caller ID: 28
Temporary tone dialing: 17
Time adjustment: 24
Transferring calls: 40
Troubleshooting: 45
TTY: 60
V VM (Voice mail): 37
Voice guidance language: 13
Voice mail: 36, 37
Volume
Receiver: 14
Ringer (Base unit): 15
Ringer (Handset): 15, 23
Speaker: 14
W Wall mounting: 42
63
Page 64
IMPORTANT!
If your product is not working properly. . .
1. Read these Operating Instructions
2. Visit our website: http://www.panasonic.com/help
L
FAQs and troubleshooting hints are available.
3. Contact us via the web at:
http://www.panasonic.com/contactinfo
4. Call us at: 1-800-211-PANA (1-800-211-7262)
L Monday - Friday 9:00am - 9:00pm (EST),
Saturday/Sunday 10:00am
To order replacement batteries, call 1-800-332-5368 or
visit http://www.panasonic.com/batterystore
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
- 7:00pm (EST)
One Panasonic Way, Secaucus, New Jersey 07094
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic Communications Co., Ltd.
© Panasonic Communications Co., Ltd. 2008
PNQX1624YA CM1108DM1128
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