Panasonic KX-TG5240M User Manual

Model shown is KX-TG5240.

5.8 GHz Expandable Cordless Phone System

Operating Instructions

Model No. KX-TG5240

KX-TG5243

Pulse-or-tone dialing capability

The unit is Caller ID compatible. To display the caller’s name and phone number,
you must subscribe to Caller ID service.

PLEASE READ BEFORE USE AND SAVE.

Charge the battery for 6 hours before initial use.

Panasonic World Wide Web address: http://www.panasonic.com

for customers in the USA or Puerto Rico

Thank you for purchasing your new Panasonic cordless
telephone.

Please read the IMPORTANT SAFETY INSTRUCTIONS on
page 94 before use. Read and understand all instructions.

Caller ID and Call Waiting Service, where available, are telephone company
services. After subscribing to Caller ID this phone will display a caller’s name
and phone number. Call Waiting Caller ID, which displays a second caller’s
name and phone number while the user is on another call, requires a
subscription to both Caller ID and Call Waiting with Caller ID services (CWID).

Attach your purchase receipt here.

Trademarks:

openLCR, openLCR.com, and the openLCR logo are the trademarks of
openLCR.com, Inc.

Accessories (included)

For extra orders, call 1-800-332-5368.
For hearing or speech impaired TTY users, call 1-866-605-1277.

AAC Adaptor for

Base Unit (p. 12)
Order No. PQL V1Z (PQLV1)

one

AHandset Cover (p. 13)

Order No. PQKK10142Z1

KX-TG5240: one
KX-TG5243: three

ATelephone Line Cord

(p. 12)

Order No. PQJA10075Z

one

ABattery (p. 13)

Order No. HHR-P104

KX-TG5240: one
KX-TG5243: three

ACharger Unit (p. 12) (KX-TG5243 only)

Order No. PQLV30024ZM
AC Adaptor Order No. KX-TCA1-G (KX-TCA1)

KX-TG5243: two charger units

AWall Mounting

Adaptor (p. 74)
Order No. PQKL10063Z1

one

ABelt Clip (p. 77)

Order No. PQKE10377Z1

KX-TG5240: one
KX-TG5243: three

2

Expanding Your Phone

For KX-TG5240 users

KX-TG5240 includes one handset and one base unit. You can expand the system
by adding up to 3 accessory handsets, sold separately.
A maximum of 4 handsets can be registered to the base unit.

KX-TG5240

• The included handset is pre-registered at the factory and assigned the extension
number 1.

For KX-TG5243 users

KX-TG5243 includes three handsets, two charger units and one base unit. You can
add one more accessory handset, sold separately.

KX-TG5243

Up to 3 accessory handsets can be added.

KX-TGA520 KX-TGA523

One more accessory
handset can be added.

KX-TGA520

• The included handsets are pre-registered at the factory and assigned extension
numbers 1, 2 and 3.

The model numbers of the accessory handsets are KX-TGA520 and
KX-TGA523. A charger unit is included with each accessory handset.
KX-TGA523 has a charger unit with a clock radio.
To order, contact your dealer or call 1-800-211-PANA(7262) to locate a dealer.

After purchasing accessory handsets, you must register each to the base unit.
(Please read the accessory handset’s Installation Manual.)

For assistance, please call: 1-800-211-PANA(7262)

3

Contents

Preparation

For Best Performance . . . . . . . . 6

Location of Controls . . . . . . . . . 7

Displays . . . . . . . . . . . . . . . . . . 10

Installation . . . . . . . . . . . . . . . . 12

Connections . . . . . . . . . . . . . . 12

Installing the Battery in

the Handset. . . . . . . . . . . . . . . 13

Battery Charge . . . . . . . . . . . . 13

Programmable Settings. . . . . . 15

Programming Guidelines. . . . . 15

Function Menu Table . . . . . . . 16

Date and Time. . . . . . . . . . . . . 17

Display Language

Dialing Mode. . . . . . . . . . . . . . 18

Line Mode . . . . . . . . . . . . . . . . 19

Auto Talk. . . . . . . . . . . . . . . . . 19

Ringer Volume . . . . . . . . . . . . 20

Ringer Tone . . . . . . . . . . . . . . 21

LCD Contrast . . . . . . . . . . . . . 22

Preparing the Answering

System . . . . . . . . . . . . . . . . . . . 23

Greeting Message. . . . . . . . . . 23

Caller’s Recording Time . . . . . 24

Number of Rings. . . . . . . . . . . 25

Recording Mode . . . . . . . . . . . 26

Message Alert. . . . . . . . . . . . . 26

. . . . . . . . . . .18

Using the Caller List. . . . . . . . . 34

Viewing the Caller List. . . . . . . 35

Calling Back from the

Caller List . . . . . . . . . . . . . . . . 35

Editing the Caller’s Phone

Number . . . . . . . . . . . . . . . . . . 36

Caller ID Number Auto Edit . . 37
Storing Caller Information

in the Phone Book. . . . . . . . . . 38

Erasing Caller Information. . . . 38

Phone Book . . . . . . . . . . . . . . . 39

Storing Names and Numbers
Dialing from the Phone Book
Chain Dial
Editing an Item in the
Phone Book
Erasing an Item in the
Phone Book
Copying Items in the

Phone Book. . . . . . . . . . . . . . . 44

Speed Dialer . . . . . . . . . . . . . . . 46

Storing Phone Numbers . . . . . 46

Dialing a Stored Phone

Number . . . . . . . . . . . . . . . . . . 46

Intercom . . . . . . . . . . . . . . . . . . 47

Making Intercom Calls. . . . . . . 47

Answering Intercom Calls . . . . 48

Voice Paging. . . . . . . . . . . . . . 49

Transferring a Call . . . . . . . . . . 50

. . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . 43

. . . 39

. . 41

Telephone System

Making Calls . . . . . . . . . . . . . . . 27

Using the Handset. . . . . . . . . . 27

Using the Base Unit . . . . . . . . 30

Answering Calls . . . . . . . . . . . . 31

Caller ID Service. . . . . . . . . . . . 32

Talking Caller ID . . . . . . . . . . . 33

4

Conference Calls . . . . . . . . . . . 53

Call Share . . . . . . . . . . . . . . . . 53

Room Monitor. . . . . . . . . . . . . . 54

Special Features. . . . . . . . . . . . 56

Muting Your Conversation. . . . 56

Call Privacy . . . . . . . . . . . . . . . 56

Using the PAUSE Button
(For PBX Line/Long Distance

Calls). . . . . . . . . . . . . . . . . . . . 56

Contents

Temporary Tone Dialing (For
Rotary or Pulse Service Users). . 57

For Call Waiting Service

Users . . . . . . . . . . . . . . . . . . . .57

FLASH Button . . . . . . . . . . . . .58

Incoming Call Tone . . . . . . . . .59

Key Tone . . . . . . . . . . . . . . . . . 60

Answering System

Mailbox Features . . . . . . . . . . . 61

Setting the Mailbox Password

(for Mailbox 2 and 3) . . . . . . . . 62

Automatic Answering

Operation. . . . . . . . . . . . . . . . . . 63

Setting the Unit to Answer

Calls. . . . . . . . . . . . . . . . . . . . . 63

Monitoring Incoming Calls. . . .63

Listening to Messages. . . . . . . 64

Using the Base Unit . . . . . . . .64

Using the Handset

(Remote Operation). . . . . . . . .65

Erasing Messages . . . . . . . . . . 67

Recording a Memo

Message . . . . . . . . . . . . . . . . . .68

Transferring a Call to a

Mailbox . . . . . . . . . . . . . . . . . . .69

Remote Operation from a

Touch Tone Phone . . . . . . . . . .70

Remote Code . . . . . . . . . . . . .71

Voice Menu . . . . . . . . . . . . . . . 72

Direct Remote Operation. . . . . 73

Useful Information

Wall Mounting . . . . . . . . . . . . . .74

Belt Clip. . . . . . . . . . . . . . . . . . . 77

Optional Headset . . . . . . . . . . .77

Direct Commands. . . . . . . . . . . 78

Canceling Registration/

Re-registration . . . . . . . . . . . . .80

Canceling the Handset

Registration . . . . . . . . . . . . . . . 80

Re-registering the Handset . . .80

If the Following Appear on
Your Display...

Troubleshooting. . . . . . . . . . . . 84

openLCR Service
for Caller IQ

Turning on or off Caller

IQ Feature . . . . . . . . . . . . . . . .90

Downloading Data . . . . . . . . . .91

Important Safety

Instructions. . . . . . . . . . . . . . . .94

FCC and Other Information . . .96

Index . . . . . . . . . . . . . . . . . . . . .99

Warranty . . . . . . . . . . . . . . . . .101

Specifications . . . . . . . . . . . . .103

. . . . . . . . . . 82

. . . . . . . . . . . . . 90

Preparation

Useful InformationAnswering SystemTelephone System

Important

Throughout these Operating Instructions, and are used
to indicate with which unit an operation can be performed.

Handset
Base Unit
Handset Base Unit

Handset & Base Unit

: Perform with the handset.

: Perform with the base unit.

: Perform with the handset and base unit separately.

:

Perform with

For assistance, please call: 1-800-211-PANA(7262)

Handset Base Unit

the handset and base unit

together.

5

For Best Performance

A

Battery charge

The handset is powered by a
rechargeable Nickel-Metal Hydride
(Ni-MH) battery. Charge the battery
for 6 hours before initial use (p. 13).

AND

(KX-TG5243 only)

Base unit location/Noise

Calls are transmitted between the base unit and handset using wireless radio
waves. For maximum distance and noise-free operation, the recommended
base unit location is:

way from electrical appliances
such as a TV, personal computer
or another cordless phone.

Raise the
antennas.

Note:

• If you use the handset near a microwave oven which is being used, noise may be

heard from the receiver or the speaker. Move away from the microwave oven and
closer to the base unit.

• If you use the handset near another cordless phone’s base unit, noise may be

heard. Move away from the other cordless phone’s base unit and closer to your
base unit.

In a HIGH and CENTRAL location
with no obstructions such as walls.

6

Location of Controls

Base unit

Preparation

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering SystemTelephone System

7

Location of Controls

Handset

Back side

Speaker

Display (p. 10)

Headset Jack (p. 77)

[ ] (TALK) Button (p. 27)

[ ] (Speakerphone)

Button (p. 27)

(

TONE) Button (p. 57)

[ ]

[HOLD/INTERCOM]

Button (p. 28, 47)

Ringer/Message Alert
Indicator (p. 26, 31)

Antenna

Receiver

Soft Keys (p. 9)

Navigator Key ([d], [B])

(p. 9)

[OFF] Button (p. 15, 27)

[MENU]

[REDIAL] Button (p. 28)

Microphone (p. 27)

Button (p. 15)

[FLASH/CALL WAIT]

Button (p. 57, 58)

Charger unit (KX-TG5243 only)

Charge Contacts (p. 14)

CHARGE Indicator (p. 13)

8

Charge Contacts (p. 14)

Location of Controls

C

How to use the soft keys/navigator keys

Handset soft keys

Three soft keys are used to select functions

1

IN USE

SPI

CID PLAY

PRIVACY

1

]

displayed directly above each key. Functions
displayed above each key will change depending on
the state of use.

CID

On this sample display, “

”, “ ” and “C”

are displayed above the soft keys.

Preparation

PLAY

Pressing the right soft key selects the Phone Book “

Pressing the middle soft key selects message playback “

C ”.

PLAY

”.

Pressing the left soft key reviews Caller ID information in the Caller List

CID

”.

“

• When a function name does not appear above a soft key, the soft key has no
function.

Throughout these Operating Instructions, the soft keys are indicated by their
icons, such as , and C.

CID

PLAY

Handset navigator key

Scrolls up [B] and down [d] the function menu, the
Caller List and the phone book.
Increases [B] or decreases [d] the handset ringer and
receiver/speaker volumes.

Throughout these Operating Instructions, the handset navigator key is indicated
by the arrows [d] or [B].

Base unit navigator key

Increases [B] or decreases [d] the base unit ringer and
speaker volumes.
Selects the base unit ringer tone [H] and [G]
Repeats [H] or skips [G] recorded messages.

.

Useful InformationAnswering SystemTelephone System

Throughout these Operating Instructions, the base unit navig ator key is
indicated by the arrows [d],

[B], [H] or [G].

For assistance, please call: 1-800-211-PANA(7262)

9

Displays

C

Handset

1234 56

IN USE

SPI

10 missed calls

9

D01

PRIVACY

1

1

]

7

CID PLAY

1 “ ” functions as follows.

IN USE

Off (invisible) The line is free.
On The line is being used.

Flashing
Flashing rapidly A call is being received.

A call is on hold on the handset or base unit, or the
Answering System is answering a call (p. 63).

8

2 “SP” is shown when you are using the handset speakerphone.
3 “ ” indicates Voice Enhancer mode is on (p. 29).

VE

4 “PRIVACY” indicates Call Privacy mode is on (p. 56). Other extension users

cannot join your conversation.

5 The battery icon indicates battery strength (p. 13).
6 The extension number of your handset is displayed if it has been registered to

the base unit (p. 3, 80, 81).

7 The display shows the dialed number, call status, programming options, phone

book items, Caller ID information, etc.

8 The icons on the bottom line indicate the functions of the corresponding soft

keys which are located directly below the display (p. 9).
Ex. The soft key below “C” (phone book icon) is used when storing or viewing
phone book items (p. 39, 41).

9 “D” (extension icon) and extension numbers are displayed (ex. base unit=“0”,

handset 1= “1”)
a) during an intercom call (p. 47) or a conference call (p. 53);
b) while monitoring a room (p. 55).

10

Displays

BOX

BOX

BOX

OFF

Base unit

RINGER

1“ ” ind icates the base unit ringer is off (p. 21).

12 3 4

FULL

RRINGER

OFF

BOX

1

BOX

2

BOX

3

5

4 Message counter shows:

— the total number of recorded messages in all mailboxes. If the recording time

is set to “Greeting only”, “ ” will be displayed (p. 25).

— the selected volume level while you are adjusting the speaker volume

(p. 24, 30).
“ ” when

—

[PROGRAM]

— “ ” when your greeting message or memo message was not recorded

correctly (p. 23, 68).

5 If there are new messages in a mailbox, its icon will flash. If there are only old

messages, the icon will be lit. If there are no messages in a mailbox, its icon will
not be shown.

OFF

2“ ” fl ashes when no new messages can be

FULL

recorded. Erase unnecessary messages (p. 67).

3“E” flashes until you set the date and time, and flashes

after a power failure. If it is flashing, set the date and
time (p. 17).

is pressed to store a phone number (p. 46).

Preparation

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering SystemTelephone System

11

Installation

Connections

Base unit

Raise the antennas.

Telephone Line Cord

• Base unit:
PQL V1Z)

• The AC adaptor must remain connected at all times. (It is normal for the adaptor to
feel warm during use.)

• If your unit is connected to a PBX which does not support Caller ID, you cannot
access Caller ID services.

• This unit will not function during a powe r failure. We recommend connecting a
standard telephone to the same telephone line or to the same telephone jack
using the Panasonic KX-J66 T-adaptor.

* If the unit is connected to a telephone line with DSL service, you may hear noise

from the receiver or speaker during conversations or the unit may not display
caller’s name and/or phone number properly. We recommend connecting a noise
filter (contact your DSL service provider) to the telephone line between the base
unit and the telephone line jack.

USE ONLY WITH

.

Panasonic AC ADAPTOR PQLV1

Fasten the AC adaptor cord.

Hook

Bottom of the base unit

Single-Line Telephone Jack (RJ11C)

Power Outlet (AC 120 V, 60 Hz)

AC Adaptor
for Base Unit

(Order No.

Charger unit (KX-TG5243 only)

12

Installation

Installing the Battery in the Handset

Insert the battery (1), and press it down until it snaps into the compartment (2).
Close the cover.

2

1

To replace the battery:

Press the notch on the cover firmly and slide it as
indicated by the arrow. Replace the old battery with a new
one (p. 14). Close the cover and charge the handset for 6
hours.

Battery Charge

Preparation

Place the handsets on the base
unit and charger for 6 hours
before initial use.

• The unit beeps once, the
CHARGE indicator lights and
“Charging” is displayed.

• When the battery is fully charged,
“Charge completed” is displayed
if there are no new calls in the Caller
List.

Battery strength

You can confirm the battery
strength on the handset
display.
Battery strength is indicated
by the icons shown in the
chart to the right.

For assistance, please call: 1-800-211-PANA(7262)

Display prompt Battery strength

1 Fully charged
2 Medium
3 Low

(flashing) Needs to be recharged.

4 Discharged

Useful InformationAnswering SystemTelephone System

13

Installation

Recharge

Recharge the battery when:
— “Recharge battery” is displayed on the handset,

3” flashes, or

— “
— the handset beeps intermittently while it is in use.

• The display will continually indicate “Recharge battery” and/or “
flash when the handset battery is charged for less than 15 minutes and the
handset is lifted off the base unit or charger.

• If the battery has been discharged, the handset will display “Charge for 6 HRS”

4” when you place the handset on the base unit or charger. The handset

and “
will not work unless the battery is charged. Continue charging.

Battery replacement:

If you cleaned the charge contacts and fully charged the battery, but after a few
telephone calls, “Recharge battery” is displayed and/or “3” continues to
flash, or “Charge for 6 HRS” and “4” are displayed, the battery may need
to be replaced. Please order a new Panasonic HHR-P104 battery at the
telephone number shown on page 2. To replace the battery, see page 13.

A nickel metal hydride battery that is recyclable powers the product
you have purchased. Please call 1-800-8-BATTERY for information
on how to recycle this battery.

IN USE

SPI

PRIVACY

Recharge battery

3” will

Battery information

After your Panasonic battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (TALK) Up to 5 hours
While not in use (Standby) Up to 11 days
While using the Clarity Booster feature (p. 29) Up to 3 hours

3

1

]

•

A fully charged battery will give you up to 5 hours of continuous talk time, or keep your
handset in Standby mode to receive incoming calls for up to 11 days (if no phone calls
are made). Battery power is consumed whenever the handset is off of the base unit or
charger, even when the handset is not in use. The longer you leave the handset off of
the base unit or charger, the time you can actually talk on the handset will be
shortened. Actual battery performance depends on a combination of how often the
handset is in TALK mode and how often it is in Standby mode.

• Clean the charge contacts of the handset, the base unit and charger with a
soft, dry cloth once a month. Clean more often if the unit is subject to
grease, dust or high humidity. Otherwise the battery may not charge properly.

• If the battery is fully charged, you do not have to place the handset on the base

unit or charger until “Recharge battery” is displayed and/or “
This will maximize the battery life.

•

If you want to keep the battery fully charged at all times, place the handset on the base
unit or charger when the handset is not used. The battery cannot be overcharged.

• When the Clarity Booster feature is turned on automatically or manually, battery
operating time may be shortened (p. 29).

3” flashes.

14

Programmable Settings

SAVE

BACK

Programming Guidelines

The unit has several programmable functions which can be selected from the
function menu on the display (p. 16).

The soft key works

BACK

as the key.

Navigator key scrolls
through the menu.

BACK

Handset

SAVE

The soft key works as
the or key.

SELECT

SAVE

[OFF] exits

programming.

[MENU] enters the
function menu.

SAVE

How to select a function item from the menu

Make sure the handset and base unit are not being used. The handset
must be operated near the base unit and while off the base unit.

1

Press

[MENU]

• The main menu is displa yed (p. 16).

.

B

Ringer setting

BACK

d

PLAY

SELECT

2 Scroll to the desired item by pressing [d] or [B].
3 Press the soft key ( ) to select the desired item.

SELECT

Preparation

4 If the item has a sub-menu, select the menu item (p. 16).

Repeat steps 2 and 3 until the desired item is displayed.
If the item has no sub-menu, go to step 5.

5 Select the desired setting by pressing [d] or

[B], then press the soft key ( ).

• A confirmation tone will be heard and the setting

will be saved.

6 Press

• To go back to the previous menu, press the soft key ( ), or press the soft key

() while “---(Go back)----” is displayed. If you press this key in the

SELECT

main menu, the unit will exit programming mode.

• After programming is complete, the display will return to the main menu or the
sub-menu depending on which menu the selected item is located. (See the menu
table on page 16.)

• You can exit programming mode at any time by pressing [OFF].
If you do not press any buttons for 60 seconds, the unit will exit programming mode.

•

• If the unit detects a problem, an error message will be displayed (p. 82–84) and/or

error beeps will sound.

[OFF] to exit programming mode.

For assistance, please call: 1-800-211-PANA(7262)

SAVE

BACK

d

B

BACK

PLAY

SAVE

Useful InformationAnswering SystemTelephone System

15

Programmable Settings
Function Menu T able

Handset

You can use the following functions to customize your unit. See the corresponding
pages for function details.

• After pressing [MENU], you can also program menu items directly by pressing ([0]
to [9], [*] and [#]) instead of using the soft keys (p. 78–79).

Main menu

Ringer setting
Date and time

Voice enhancer
Caller IQ

Copy phone book
Talk Caller ID

Initial setting

p. 17

p. 29

p. 33

Sub-menu

Ringer volume
Ringer tone
Incoming call.

*

View Info.?
Get new Info.?
Turn CIQ off?

Copy 1 item
Copy all items

Set answering
Message alert
LCD contrast
Key tone
Auto talk
Room monitor
Caller ID edit

Set tel line

I

p. 20
p. 21
p. 59

p. 93
p. 92

p. 90
p. 44

p. 45

p. 26
p. 22
p. 60
p. 19

p. 54
p. 37

Sub-menu

II

*“Activate CIQ?” is

displayed if you have
not subscribed to
openLCR service.
“Turn CIQ on?” is
displayed when Caller
IQ is turned off (p. 90).

Number of rings
Recording time
Remote code
Set mailbox2&3
Recording mode

Set dial mode
Set flash time
Set line mode

p. 25
p. 24
p. 71

p. 62
p. 26

p. 18
p. 58
p. 19

Ringer tone

Set base unit

Incoming call.
Room monitor
Talk Caller ID

Registration

HS registration
Deregistration

Change language

p. 18

Display

• If you program the date and time, dialing mode, flash time, line mode, number of
rings, recording time, recording mode, mailbox passwords or the remote code
using one of the handsets, you will not need to program the same item using
another handset.

16

p. 22
p. 59

p. 54
p. 34

p. 81
p. 80

Programmable Settings

Date and Time

We recommend you set the date and time so that the unit will announce the day
and time each message was recorded when you play back messages.

Handset

1 Press [MENU].
2 Scroll to “Date and time” by pressing [d]

or [B], then press the soft key ( ).

SELECT

3 (1) Enter 2 digits each for the month , day and

year. (Ex. To set May 15, 2004, enter
“05 15 04”.)

(2) Enter 4 digits for the time (hour and

minute). (Ex. To set 9:30, enter “0930”.)

• If you enter a wrong number, press the soft key

f g

( ) or ( ), or press [B] or [d] to move
the cursor to the incorrect number. Enter the
correct number.

B

Date and time

BACK

Date:|12.31.2004
Time:12:00 AM
0-9=Date&Time
@=AM/PM

Date:|05.15.2004
Time:09:30 AM
0-9=Date&Time
@=AM/PM

d

PLAY

f g

f g

SELECT

SAVE

SAVE

4 Select “AM” or “PM” by pressing [*].
5 Press the soft key ( ).

• Th e date and time are set and “E” disappears from the base unit display.

• If the handset beeps 3 times, the date and time were not set correctly. Start

again from step 3.

SAVE

Preparation

6 Press [OFF].

• When entering the time, you cannot enter numbers greater than 12. Do not use
military time. (To set 13:00 hours, enter “0100”, and select “PM” in step 4.

The date and time may be incorrect after a power failure. When “E” flashes on
the base unit display, set the date and time again.

To confirm the date and time, repeat steps 1 and 2.

• The current date and time are displayed. When finished, press [OFF].

For Caller ID service users (p. 32)

• When a call is received, Caller ID information adjusts the date and time if the

time is incorrect.

• Caller ID information will automatically adjust the date and time for dayligh t

saving time.

• If the date and time have not been previously set, Caller ID information will not

adjust the date and time.

For assistance, please call: 1-800-211-PANA(7262)

)

Useful InformationAnswering SystemTelephone System

17

Programmable Settings
Display Language

You can select either “English” or “Spanish” as the display language. The factory
preset is “English”.

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Scroll to “Change language” by pressing

[d] or [B], then press the soft key ( ).

4 To change from English to Spanish, press the

soft key ( ).
To change from Spanish to English, press the
soft key ( ).

• The display changes to the selected language.

• You can also select the display language by
pressing [d] or [B].

5

When Spani sh is sel ected , press the sof t key ( ), then press
When English is selected, press the soft key ( ), then press

[OFF]

[OFF]

.
.

• If you select a language you cannot read, change the display language again
using direct commands (p. 79).

Dialing Mode

If you have touch tone service, set the dialing mode to “Tone”. For rotary or pulse
service, set to “Pulse”. The factory preset is “Tone ”.

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Scroll to “Set tel line” by pressing [d] or

[B], then press the soft key ( ).

4 Press the soft key ( ) at “Set dial

mode”.

5 Select “Pulse” or “Tone” by pressing [d] or

[B].

6 Press the soft key ( ), then press [OFF].

18

Programmable Settings

Line Mode

The line mode is preset to “B” and generally should not be adjusted. If “
not displayed on the handset properly , the line mod e selection is incorrect. Set line
mode to

“A”

.

Handset

IN USE

”

is

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Set tel line” by pressing [d] or

[B], then press the soft key ( ).

SELECT

Set tel line

4 Scroll to “Set line mode” by pressing [d]

or [B], then press the soft key ( ).

SELECT

5 Select “A” or “B” by pressing [d] or [B].

Set line mode

Set line mode

:B

6 Press the soft key ( ), then press [OFF].

Auto T alk

The Auto T alk feature allows you to answer calls by simply lifting the handset off the
base unit or charger (for KX-TG5243 or accessory handset users, p. 3). You do not
need to press [C] or [s]. The factory preset is OFF.

Handset

SAVE

Preparation

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Auto talk” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Select “On” or “Off” by pressing [d] or [B].

5 Press the soft key ( ), then press [OFF].

• In order to view Caller ID information after you lift the handset to answer a call,

leave the Auto Talk feature turned off.

For assistance, please call: 1-800-211-PANA(7262)

SAVE

Auto talk

Auto talk

:Off

Useful InformationAnswering SystemTelephone System

19

Programmable Settings
Ringer V olume

You can set the handset and base unit ringer volumes to high, medium, low, or off.
The factory preset is HIGH. If the handset or base unit ringer is turned off, the
handset or base unit will ring at the low level for intercom calls, and will not ring for
outside calls. Caller names will not be announced even if the Talking Caller ID
feature is turned on (p. 33, 34).

Handset ringer volume

1

Press

[MENU]

2 Press the soft key ( ) at “Ringer

setting”.

3 Press the soft key ( ) at “Ringer

volume”.

.

SELECT

SELECT

4 Select the desired volume by pressing [d] or

[B].

• The volume will change and ring.

• The number of steps indicates the volume level.

• To turn the ringer off, press [d] repeatedly until

“Off ?” is displayed.

Handset

Ringer setting
Ringer volume

Ex. High

Ringer volume

Low High

Ex. Off

Ringer volume

Off ?

5 Press the soft key ( ).

• If the handset ringer is turned off, the handset displays “Ringer off” while not in

use.
You can also adjust the ringer volume while an outside call is ringing. Press

•
[B]

while the handset is ringing.

Temporary ringer off

While the handset is ringing for an outside call, you can turn the ringer off
temporarily by pressing [OFF]. The handset will ring again as normal the next time
a call is received.

SAVE

[d]

or

20

Programmable Settings

Base unit ringer volume

Make sure the base unit is not being used.

T o set the ringer volume to hig h (preset), medium, or low,

• To increase volume, press [B]. To de cre a s e vo lu me , press [d]

• To stop ringing, press [STOP].

To turn the ringer off, press and hold [d] until 2 beeps sound.

RINGER

• “ ” is displayed.

OFF

To turn the ringer on, press [d] or [B].

• The base unit will ring at the low level.

• You can adjust the ringer volume while an outside call is ringing.

Press [d] or [B] while the base unit is ringing.
To turn the ringer off, press and hold [d] until 2 beep s sound. “ ” is displayed.

Base Unit

press [d] or [B].

.

RINGER

OFF

Ringer T one

You can set the handset and base unit ringers to use one of 7 ringer patterns for
outside calls. “Tone 1” to “Tone 3” are bell ringer patterns. “Melody 1” to “Melody 4”
are preset melody patterns. The factory preset is “Tone 1”.

• You cannot change the ringer tone for intercom calls.
If you subscribe to a Distinctive Ring Service (such as IDENTA-RING) from your

•

telephone company with 2 or 3 consecutive rings, select a bell ringe r pattern (Tone 1 to 3).
If you select a melody p atte rn , y ou w ill not b e a ble to dis tin guish l ines by th eir rin gers.

• If you select one of the melody ringer patterns, the ringer will continue to sound for
several seconds if:
— the caller hangs up before you answer the call, or

another person answers the call using another phone connected on the same line.

—

Preparation

Handset ringer tone

Handset

1 Press [MENU].
2 Press the soft key ( ) at “Ringer

setting”.

SELECT

3 Scroll to “Ringer tone” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Select the desired ringer tone by pressing

[d] or [B].

• The handset will ring and the ringer tone will

change. If the ringer volume has been turned off,
the handset will not ring (p. 20).

• You can also select the ringer tone by pressing
[1] to [7].

5 Press the soft key ( ), then press [OFF].

For assistance, please call: 1-800-211-PANA(7262)

SAVE

Ringer setting
Ringer tone

Ringer tone

Useful InformationAnswering SystemTelephone System

1:Tone 1

21

Programmable Settings

Base unit ringer tone (use either the handset or the base unit)

Base Unit

Make sure the base unit is not being used.

1

Press

[H] or [G]

• The base unit will ring using the current ringer tone. If the ringer volume has

been turned off, the base unit will not ring (p. 21).

2 Press [H] or [G] repeatedly to select the desired tone.

•

Each time you press [H] or [G

• To stop ringing, press [STOP].

• You can also select the ringer tone by pressing [1] to [7].

[1] to [3]: Bell ringer patterns [4] to [7]: Melody patterns

.

], another ringer tone will be heard and selected.

Selecting the base unit ringer tone by using the

1

Press

[MENU]

.

Handset

2 Scroll to “Initial setting” by pressing [d] or [B], then press the

soft key ( ).

SELECT

3 Scroll to “Set base unit” by pressing [d] or [B], then press the

soft key ( ).

4 Press the soft key ( ) at “Ringer tone”.

SELECT

SELECT

5 Follow steps 4 and 5 of “Handset ringer tone” on page 21.

• When selecting the ringer tone, the base unit will ring. If the base unit ringer

volume has been turned off (p. 21), the base unit will not ring.

LCD Contrast

There are 6 levels of LCD contrast. The factory preset is “level 3”.

Handset

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “LCD contrast” by pressing [d] or

[B], then press the soft key ( ).

SELECT

LCD contrast

4 Select the desired contrast by pressing [d]

or [B].

• The contrast will change.

• The number of steps indicates the contrast level.

5 Press the soft key ( ), then press [OFF].

SAVE

22

Ex. Level 3

LCD contrast

Low High

Preparing the Answering System

Greeting Message

You can record a personal greeting message of up to 2 minutes. If you do not
record your own message, one of two pre-recorded greetings will be played for
callers (p. 24).

The total recording time of all messages (greeting, incoming and memo) is
about 16 minutes. We recommend you record a brief greeting message in
order to leave more time for recording new messages.

• You can use the enhanced recording mode for clearer sound, if necessary (p. 26).

Base Unit

To record a greeting message

Greeting message samples

N

“Hello, this is (your name and/or number). Sorry, I cannot take your call.
Please leave a message after the beep. Thank you.”

N To instruct callers to leave a message in a specific mailbox (Mailbox 1,

Mailbox 2, or Mailbox 3) (for mailboxes see page 61):

“Hello, this is (your name and/or number). Sorry, we cannot take your call. If
you have a message, for John press [#] and [1], for Jane press [#] and [2], for
Jack press [#] and [3], before the beep. Or just stay on the line and leave a
message after the beep. Thank you.”

1 Press [GREETING REC].

• “To record greeting, press RECORD again” is

heard.

[GREETING REC]

[STOP]

Preparation

2 Within 10 seconds, press [GREETING

REC] again to record your greeting.

3 After the long beep, talk clearly, about 20

cm (8 inches) away from the MIC
(microphone).

• The elapsed recording time is displayed.

• If you record for ove r 2 minu tes, the unit will

stop recording.

[ERASE]

4 When finished, press [GREETING REC]

or [STOP].

• To change the greeting, start again from step

1.

• If “ ” is displayed, 6 beeps sound and “Your greeting was not recorded. Record your
greeting again.” is announced, start again from step 1.

For assistance, please call: 1-800-211-PANA(7262)

[GREETING CHECK]

[B], [d]

MIC

Useful InformationAnswering SystemTelephone System

23

Preparing the Answering System

To review the greeting

Press [GREETING CHECK].
To adjust the speaker volume, press [d] or [B] during playback.

• 9 levels (0–8) are available while using the Answering System. The level is

displayed on the base unit.

To erase the greeting

Press [GREETING CHECK], then press [ERASE] while the recorded
message is being played.

• The unit will answer calls with a pre-recorded greeting (see below).

Pre-recorded greeting

If you do not record a greeting (p. 23), one of two greetings will be played when a
call is received, depending on the caller’s recording time (see below).

To review the pre-recorded greeting, press [GREETING CHECK].

• A pre-recorded greeting will be played as follows:

N When the recording time is set to “1 minute”, “2 minutes” or “3 minutes”:

“Hello, we are not available now. Please leave your name and phone number after the
beep. We will return your call.”

• If recording time runs out, the unit will automatically switch to the “Greeting only”
mode (see below), and no new messages will be recorded.

N When the recording time is set to “Greeting only”: “Hello, we are not available now.

Please call again. Thank you for your call.”

Flash Memory Message Backup (Message storage)

Messages stored in memory will not be affected by power failures. All messages
are saved until you erase them.

Caller’s Recording Time

Y ou can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s
recording time. The factory preset is “3 minutes”.

Handset

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Set

answering”.

SELECT

SELECT

Initial setting
Set answering

24

Preparing the Answering System

4 Scroll to “Recording time” by pressing

[d] or [B], then press the soft key ( ).

5

Select the recording time by pressing

• You can also select the recording time by
pressing [1], [2], [3], or [0] (Greeting only).

6 Press the soft key ( ), then press [OFF].

If you select “Greeting only”, the unit will answer a call with the greeting
message, and then hang up. The unit will not record any incoming messages.
The base unit will display “ ” instead of the number of messages.

Number of Rings

You can select the number of times the unit rings before the Answering System
answers a call, from “2” to “7” or “Toll saver”*. The factory preset is “4”.

SAVE

Handset

SELECT

[d]

or

[B]

Recording time

.

Recording time

:3min

1 Press [MENU].
2 Scroll to “Initial setting” by pressing [d] or [B], then press the

soft key ( ).

3 Press the soft key ( ) at “Set answering”.
4 Press the soft key ( ) at “Number of

rings”.

SELECT

SELECT

SELECT

Number of rings

Preparation

5

Select the number of rings by pressing

• You can also select the number of rings by
pressing [0] (Toll saver*), or [2] to [7].

•

The unit will announce a caller’s name after the
2nd ring (Talking Caller ID, p. 32, 33). To listen
to the name announcements, do not select

6 Press the soft key ( ), then press [OFF].

*Toll saver

When you call the unit from a remote location, the number of rings will tell you if
there are any new messages. If the unit answers on the 2nd ring, there is at least
one new message. If the unit answers on the 4th ring, there are no new
messages. To save the toll charges for the call, hang up immediately when you
hear the 3rd ring. The 3rd ring indicates that there are no new messages.

• The unit will announce a caller’s name after the 2nd ring (Talking Caller ID,

33). If “Toll saver” is selected, and there is a new message, the unit will not
announce the caller’s name.

For assistance, please call: 1-800-211-PANA(7262)

SAVE

[d]

or

[B]

“2”

.

Number of rings

:4

.

Useful InformationAnswering SystemTelephone System

p. 32,

25

Preparing the Answering System
Recording Mode

Two recording modes are available. The factory preset is “Standard recording
(16 min)”, which provides more recording time (16 min) and standard sound quality.
“Enhanced recording (8 min)” provides less recording time (8 min) but clearer
sound quality.

Handset

1 Press [MENU].
2 Scroll to “Initial setting” by pressing [d] or [B], then press the

soft key ( ).

3 Press the soft key ( ) at “Set answering”.

SELECT

SELECT

4 Scroll to “Recording mode” by pressing

[d] or [B], then press the soft key ( ).

SELECT

5 Select the recording mode by pressing [d] or

[B].

• You can also select the recording mode by

pressing [1] (Standard) or [2] (Enhanced).

6 Press the soft key ( ), then press [OFF].

Message Alert

You can select whether or not the
flash slowly when new messages have been recorded

SAVE

Handset

Ringer/Message Alert indicator

(p. 64)

Recording mode

Recording mode
:Standard
recording 16min

on the handset will

. The factory preset is OFF.

1 Press [MENU].
2 Scroll to “Initial setting” by pressing [d] or [B], then press the

soft key ( ).

SELECT

3 Scroll to “Message alert” by pressing [d]

or [B], then press the soft key ( ).

SELECT

4 Select “On” or “Off” by pressing [d] or [B].

Message alert

Message alert

:Off

5 Press the soft key ( ), then press [OFF].

• The Ringer/Message Alert indicator will not flash for new messages while the

handset is in use.

• The Ringer/Message Alert indicator acts as a ringer indicator and as a message
alert indicator. This indicator will flash rapidly when a call is received whether this
feature is on or off.

• Battery operating time may be shortened when using this feature (p. 14).

26

SAVE

Making Calls

System capabilities (Operating more than one handset, p. 3)

Up to 3 extensions (3 handsets or 2 handsets and the base unit) can operate at a
time. The maximum operating number may decrease depending on the state of use.

Preparation

Using the Handset

Handset

1 Press [C].

• “Talk” is displayed.

2 Dial a phone number.

• The dialed number is displayed.

• After a few seconds, the display will

show the length of the call.

3 To hang up, press [OFF] or place

the handset on the base unit or
charger (for KX-TG5243 or
accessory handset users, p. 3).

To have a hands-free phone
conversation

1 Press [s].

• “SP-phone” is displayed.

2 Dial a phone number.

• The dialed number is displayed.

• After a few seconds, the display will

show the length of the call.

[ ]

[ ]

Telephone System

Soft Keys

[OFF]

[B], [d]

[REDIAL]

Microphone

[HOLD/INTERCOM]

3 When the other party answers, talk

into the microphone.

4

To hang up, press
handset on the base unit or charger.

Hands-free Digital Duplex Speakerphone

For best performance, please note the following:

• Talk alternately with the other party in a quiet room.

• If you or the other party has difficulty hearing, press [d] to decrease the

speaker volume.

• While talking using [C], you can switch to a hands-free phone conversation
by pressing [s]. To switch back to the receiver, press [C].

For assistance, please call: 1-800-211-PANA(7262)

[OFF]

or place the

Useful InformationAnswering System

27

Making Calls

To dial after confirming the
entered number

1. Enter a phone number.

3334444

• If you misdial, press the soft key
( ). Enter the correct phone
number.

• If a pause is required when dialing,
press the soft key ( ) where
needed (p. 56).

• To cancel, press [OFF].

|

CLEAR

PAUSE

2. Press [C] or [s].

3. To hang up, press [OFF] or place
the handset on the base unit or
charger.

To adjust the receiver/
speaker volume during a
conversation

There are 3 volume levels for the
receiver and 6 volume levels for the
speaker.

To increase volume, press [B].
To decrease volume, press [d].

Ex. Receiver volume: High

Speaker volume: Level 6

Volume

Low High

d

B

• The display shows the current volume

setting.

• If you try to increase/decrease volume

when it is at the maximum/minimum
level, the handset will beep 3 times.

To redial the last number
dialed

Press [C] or [s], then press
[REDIAL].

28

To redial using the redial
list (Memory Redial)

The last 5 phone numbers dialed are
stored in the redial list.

1. Press [REDIAL].

•

The last number dialed is displayed.

2. Scroll to the desired number by
pressing [d] or [B].

• You can also scroll down through

the list by pressing [REDIAL].

• To exit the list, press [OFF].

3. Press [C] or [s].

• To erase an it em , scroll to the item

then press the soft key ( ).

• If “No items stored” is displayed,

the list is empty.

ERASE

To put a call on hold

1. Press [HOLD/INTERCOM]
during a conversation.

• “Press extension# to

transfer” is displayed.

• To transfer the call to the base unit

or another handset, see page 50;
to transfer to a mailbox, see
page 69.

2. Press

T o return to the call, press [C] or
[s].

• The base unit user can also take the

call by pressing [SP-PHONE].

• Another handset user can also take

the call by pressing [C] or [s].

• If another phone is connected on the

same line (p. 12), you can also take
the call by lifting its handset.

• If a call is kept on hold for 6 minutes,

an alarm tone will start to sound and
the Ringer/Message Alert indicator will
start to flash rapidly. After 4 additional
minutes on hold, the call will be
disconnected.

[HOLD/INTERCOM]

• “Hold” is displayed.

again.

Making Calls

Voice Enhancer Technology

Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are
talking to, reproducing a more natural-sounding voice that is easier to hear and
understand. Voice Enhancer Technology can be turned on or off. The factory preset is OFF.

• Depending on the condition and quality of your telephon e line, this feature may
emphasize existing line noise. If it becomes difficult to hear, turn this feature off.

(VE)

(VE)

IN USE

SPI

Talk

PRIVACY

00-00-32

(VE)

PRIVACY

1=Phone book
2=Booster on
3=Caller IQ

1

MUTE

1

To turn this feature on, press the soft key ( )
during a conversation.

•“ ” is displayed.

VE

• To turn this feature off, press the soft key ( )

again. “ ” disappears from the display.

• After hanging up a call, the on/off setting will be retained.

When the handset is not in use, you can also turn this feature on or off by
programming as follows:

1. Press [MENU].

2. Scroll to “Voice enhancer” by pressing [d] or [B], then press the soft key

3. Select “On” or “Off” by pressing [d] or [B].

4. Press the soft key ( ), then press [OFF].

VE

SELECT

().

SAVE

Clarity Booster

This feature can improve sound clarity when the handset is used in an area where
there may be interference. During an outside call, this feature will be turned on
automatically when necessary. This feature will turn off when you hang up, put a
call on hold, or make a conference call. It will not turn off automatically during a call.
You can also turn this feature on or off manually.

1. Press [MENU] during an outside call.

2. Press [2] to select “2=Booster on” or

“2=Booster off”.

• You can also select “2=Booster on” or “2=Booster off” by pressing [d]

then pressing the soft key ( ).

• While this feature is turned on, “Booster on” will flash during a conversation.

• If this feature is turned off manually during a call, it will not be turned on

automatically during the same call.

• When this feature is turned on automatically or manually, battery operating time
may be shortened (p. 14).

• The maximum number of extensions which can be used at a time may decrease
when using this feature.

SELECT

Preparation

]

Telephone System

Useful InformationAnswering System

Backlit LCD display/Lighted handset keypad

The handset display and dialing buttons will light for a few seconds after pressing a button or
lifting the handset off the base unit or charger (for KX-TG5243 or accessory handset users,
p. 3). They will also light when an intercom/outside call is being received.

For assistance, please call: 1-800-211-PANA(7262)

29

Making Calls
Using the Base Unit

Base Unit

1 Press [SP-PHONE].

• The indicator lights.

2 Dial a phone number.

• If you misdial, press [SP-PHONE]

and start again from step 1.

3 When the other party answers, t alk

into the MIC (microphone).

4 To hang up, press [SP-PHONE].

• The indicator light goes out.

• To switch to the handset while using the base unit speakerphone:
— If the handset is off the base unit, press [C] or [s] on the handset, then press

[SP-PHONE] on the base unit.

— If the handset is on the base unit, just lift up.

Hands-free Digital Duplex S peakerphone

For best performance, please note the following:

• Talk alternately with the other party in a quiet room.

• If you or the other party has difficulty hearing, press [d] to decrease the

speaker volume.

To adjust the speaker volume during a conversation

To increase volume, press [B]. To decrease volume, press [d].

• There are 8 volume levels. If you try to increase/decrease volume when it is at the

maximum/minimum level, the base unit beeps 3 times. The level is displayed on
the base unit.

To redial the last number dialed

Press [SP-PHONE], then press [REDIAL/PAUSE].

To put a call on hold

Press [HOLD] during a conversation.

• The SP-PHONE indicator and IN USE indicator flash.

To return to the call,

• The handset users can also take the call by pressing [C] or [s].

• If another phone is connected on the same line (p. 12), you can also take the call

by lifting its handset.

• If a call is kept on hold for 6 minutes, an alarm tone will start to sound. After 4
additional minutes on hold the call will be disconnected.

press

[SP-PHONE]

.

30

Answering Calls

When a call is received, the unit rings, “
Ringer/Message Alert indicator on the handset and the
unit flash rapidly.

Incoming call

” is displayed, and the

IN USE indicator

on the base

Handset

1 Press [C] or [s].

• You can also answer a call by pressing any
button except [d], [B] or [OFF].

Ringer/
Message
Alert
Indicator

2 To hang up, press [OFF] or place the

handset on the base unit or charger.

Auto Talk

If the Auto Talk feature is turned on (p. 19), you can
answer a call by simply lifting the handset off the
base unit or charger (for KX-TG5243 or accessory
handset users, p. 3).

[ ]

[ ]

[OFF]

Temporary ringer off

While the handset is ringing for an outside call, you can turn the ringer off
temporarily by pressing [OFF]. The handset will ring again as normal the next time
a call is received.

Base Unit

1 Press [SP-PHONE].

Preparation

Telephone System

2 Talk into the MIC.
3 To hang up, press [SP-PHONE].

IN USE
Indicator

• To transfer the call to another extension, see page 50.

• To transfer the call to a mailbox to allow the caller to leave a message,
see page 69.

• If the ringer volume is turned off, the unit will not ring (p. 20, 21).

For assistance, please call: 1-800-211-PANA(7262)

[SP-PHONE]

and Indicator

MIC

Useful InformationAnswering System

31

Caller ID Service

This unit is compatible with Caller ID services offered by your telephone company . If
you subscribe to Caller ID, caller names and phone numbers will be displayed and
recorded in the Caller List.

How Caller ID information is displayed and announced

When a call comes in, the unit will ring and Caller ID
information will be received. The handset display will
show the caller’s information, then the handset and base
unit will announce the displayed name (ex. “Call from

ROBINSON, TINA”) following every ring (Talking Caller
ID feature, p. 33).

• The handset and base unit announce the caller’s name repeatedly until the call is

answered.

• After you answer the call, the display will show the length of the call.

• If the unit does not receive Caller ID information, one of the fol lowing will be

displayed:

Display Meaning

Out of area
Private caller The call er requested not to send his/her information.

Long distance The caller made a long distance call.

The caller dialed from an area which does not provide
Caller ID service.

Example

ROBINSON,TINA

1-555-222-3333

• Depending on radio communications with the base unit, the handset may not
display Caller ID information immediately after the first ring.

• If your unit is connected to a PBX which does not support Caller ID, you cannot
access Caller ID service.

• Name display service may not be available in some areas. For further information,
please contact your telephone company.

• If you subscribe to both Caller ID and Call Waiting with Caller ID service (CWID),
when a second call is received while talking, a call waiting tone will be heard and
the second caller’s information will be displayed (p. 57).
Contact your telephone company for details about availability in your area, and to
verify that CWID service is activated on your telephone line.

32

Caller ID Service

T alking Caller ID

To use this feature, you need to subscribe to Caller ID. For further information,
please contact your telephone company.

• If the unit does not receive Caller ID information, the unit will announce “Call from
out of area”, “Call from private caller”, or “Call from long distance”. If a call is received

from an area where name display service is not available, “Number available” will
be announced.

• If the ringer volume of the handset and the base unit is off, caller names will not be
announced. The announcement is heard at the handset or base unit ringer volume
(p. 20, 21).

• If this feature is not turned on, caller names will not be announced (see below and
page 34).

• If an outside call is received while on an intercom call between the handset and
base unit, other handsets will ring, but the caller’s name will not be announced.

• If you have Call Waiting service, the second caller’s information will be displayed
but not announced (For Call Waiting Service Users, p. 57).

• Name pronunciation may vary. Name pronunciation quality is based on names
most commonly used in the United States.

• The unit will announce each letter of abb reviations, such as “Co.” and “Inc.”.

• Caller ID supports names of up to 15 letters. If the caller’s name has more than

15 letters, the name will not be displayed or announced correctly.

• If you subscribe to a Distinctive Ring Service (such as IDENTA-RING) from your
telephone company with 2 or 3 consecutive rings, your unit may mute one or more
of the rings in order to announce the name of the caller.

• The unit will announce the caller’s name after the 2nd ring. If you turn on the
Answering System (p. 63), and set the number of times the unit rings to “2” (p. 25),
the unit will not announce the caller’s name. If “Toll saver” is selected (p. 25), and
there is a new message, the unit will not announce the caller’s name.

Handset Base Unit

Preparation

Telephone System

To turn on or off Talking Caller ID feature

You can turn on or off Talking Caller ID feature for the handset and base unit
separately. If this feature is turned off, the unit will not announce caller names. The
factory preset is ON.

Handset Talking Caller ID feature

Handset

1 Press [MENU].
2 Scroll to “Talk Caller ID” by pressing [d]

or [B], then press the soft key ( ).

SELECT

3 Select “Off” or “On” by pressing [d] or [B].

Talk Caller ID

Talk Caller ID

:On

4 Press the soft key ( ), then press [OFF].

For assistance, please call: 1-800-211-PANA(7262)

SAVE

Useful InformationAnswering System

33

Caller ID Service

C

Base unit Talking Caller ID feature

This feature must be turned on or off for the base unit by using the handset.

Handset

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Set base unit” by pressing [d]

or [B], then press the soft key ( ).

SELECT

Set base unit

4 Scroll to “Talk Caller ID” by pressing [d]

or [B], then press the soft key ( ).

SELECT

5 Select “Off” or “On” by pressing [d] or [B].

Talk Caller ID

Talk Caller ID

:On

6 Press the soft key ( ), then press [OFF].

SAVE

Using the Caller List

The unit can record information up to 50 different callers and store this information
in the Caller List. Caller information is sorted by the most recent call to the oldest.
When the 51st call is received, the information from the 1st call is deleted.

The unit will also tell you how many calls you missed while you were out or
unavailable to answer the phone.

10 missed calls

CID PLAY

2 Stands for Caller ID

1

1 The handset display will show the number

of calls you missed.

2 Press the soft key ( ), [d], or [B] to

review other calls logged in the Caller List.

• If there are no items in the Caller List,

CID

“ ” will not be displayed.

• After viewing the missed call entries,
“missed calls” will disappear from the
display.

CID

34

Using the Caller List

Viewing the Caller List

1 Press the soft key ( ), [d], or [B] to

enter the Caller List.

2

T o search from the most recent call, press
To search from the oldest call, press [B].

• The caller’s name, number and the time and date
of the call are displayed.

3 Press

• If there is no name information for a caller, the display will only show the phone

number.

• Each handset has its own Caller List. If you viewed the Caller List or answered a
call on one handset, the same information in the other handsets will be displayed
as “missed”.

• If you do not press any buttons for 60 seconds, the unit will exit the Caller List.

What “√” means

“√” indicates you have already viewed this calling
information or answered the call. If the same caller calls
again, the call entry with the “√” will be replaced with the
new call entry.

If a caller calls more than once

The number of times the same caller called is displayed
(“

×2” to “×9”). The date and time of the most recent call

will be recorded. After viewing a caller’s information, “

×9” will be replaced with “√”.

to “

[OFF] to exit the list.

CID

Handset

[d]

Ex.

10 calls

missed.

Caller list
10 missed calls

dB

=Scroll list

.

Example

SMITH,JACK

1-555-333-4444
3:10P JUN.10

SMITH,JACK

1-555-333-4444
3:10P JUN.10 √

Ex. Called 3 times.

TURNER,CINDY

1-555-456-7890

×2”

11:20A JAN.12 ×3

Preparation

Telephone System

Calling Back from the Caller List

1 Press the soft key ( ), [d], or [B] to enter the Caller List.

CID

Handset

2 Scroll to the desired caller by pressing [d] or [B].
3 Press [C] or [s].

• The phone number is dialed.

• In some cases, you may have to edit the number before dialing (p. 36).

(Ex. You may have to delete “1” and the area code.)

• If a phone number is not displayed in the caller information, you cannot call that
caller back from the Caller List.

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

35

Using the Caller List
Editing the Caller’s Phone Number

Y ou can edit a phone number in the Caller List by removing its area code and/or the
long distance code “1”.
Once you call back an edited number, this unit can automatically edit incoming
phone numbers from the same area code in the Caller List and each time you
receive a call (Caller ID Number Auto Edit, p. 37).

1 Press the soft key ( ), [d], or [B] to enter the Caller List.
2 Scroll to the desired caller by pressing

[d] or [B].

3 Press the soft key (

CID

EDIT

) repeatedly

Handset

PARKER,FRED

1-555-321-5555

F

321-5555

until the number is shown in the desired
format.

• Each time you press the soft key ( ),
the number is rearranged into one of 3
patterns.

Phone no.

F

Area code

G –

Area code

H 1– –

• The order in which patterns F–H are
displayed depends on how the telephone
number is displayed in step 2.

Phone no.

Phone no.

EDIT

G

555-321-5555

H

1-555-321-5555

4 To call the edited number, press [C] or [s].

• If Caller ID Number Auto Edit feature is turned on (factory preset is on),

phone numbers with the same area code as the number you edited will now
be updated in the Caller List and each time you receive a call.

• You can press [OFF] immediately after pressing [C] or [s] if you wish to
activate the Auto Edit feature without actually dialing the number you just
edited.

T o save the edited number into the phone book,

(

).

SAVE

• If there is no name information, see “Storing Caller Information in the Phone

Book” on page 38, from step 3.

• Even if the Auto Edit feature is turned on, phone numbers in the Caller List
and the phone book will not be updated. To update the numbers in the phone
book, it is necessary to manually store the phone numbers from Caller List to
the phone book (p. 38).

press the soft key

36

Using the Caller List

Caller ID Number Auto Edit

Once you call back an edited number (p. 36), this unit can automatically edit
incoming phone numbers from the same area code in the Caller List and each time
you receive a call. For example, it can ignore the area code of calls originating from
your area code, so that you can call these numbers from the Caller List without
dialing the area code.
To activate this feature, you must edit a caller’s phone number in the Caller List
(p. 36) by selecting pattern F, G, or H, then make a call to that number. Calls
from numbers in that area code will be edited automatically. The unit can remember
up to 4 area codes to be edited according to patterns F and G.
When more than 5 area codes are edi ted , older area codes are reset to pattern H.
Phone numbers from the 4 most recently edited area codes will be automatically
edited.

You can turn this feature on or off using the handset.

Handset

The factory preset is ON.

To turn on or off Caller ID Number Auto Edit feature

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Caller ID edit” by pressing [d]

or [B], then press the soft key ( ).

SELECT

4 Select “Off” or “On” by pressing [d] or [B].

Caller ID edit

Auto edit

:On

Preparation

Telephone System

5 Press the soft key ( ), then press [OFF].

• If you fail to reach your destination when making a call, the phone number you

dialed might have an incorrect pattern. Edit the phone number with another
pattern (p. 36).

• When this feature is turned off, the unit will still be able to display Cal ler ID, but
incoming Caller ID numbers will not be automatically edited.

• If you move to another area you may need to turn this feature off to erase the
previously edited area codes. To use this feature again, turn it on and reprogram
the area codes you want to be edited once again.

For assistance, please call: 1-800-211-PANA(7262)

SAVE

Useful InformationAnswering System

37

Using the Caller List
Storing Caller Information in the Phone Book

Caller names and phone numbers that are in
phone book.

1 Press the soft key ( ), [d], or [B] to enter the Caller List.

CID

the

Caller List can be stored in the

Handset

2 Scroll to the desired caller by pressing [d] or [B].

• If the number requ ires editing, see page 36.

3 Press the soft key ( ).

• If ther e is no name information for the caller, “Enter name” will be

displayed.
— You can enter a name by performing the following steps:

(1) enter the name (p. 40),
(2) press
(3) press the soft key (

— If a name is not required, press [d], then press the soft key (

• To continue storing other items, repeat from step 2.

• To exit programming mode, press [OFF].

• You cannot store Caller List items in the phone book if a phone number is not

displayed.

[d]

Erasing Caller Information

, and

SAVE

SAVE

).

Handset

).

SAVE

To erase a specific caller To erase all entries

1 Press the soft key ( ),

[d

38

Phone Book

The handset can store up to 50 names and phone numbers in its phone book. You
can make a call by selecting a name or number from the phone book, and copy
phone book items from one handset to another (p. 44, 45).

Preparation

Storing Names and Numbers

Handset

1 Press the soft key (C).

• The display will show the number of stored items.

2 Press the soft key ( ).

ADD

3 Enter a name of up to 16 characters with the

dialing buttons ([0] to [9]) (p. 40), then press
[d].

• To move the cursor , press the soft key

g

()

• If a name is not required, press [d] then go to
step 4.

.

f

()

4 Enter a phone number of up to 32 digits.

• To delete a digit, press the soft key

To erase all of the digits, press and hold the soft

CLEAR

()

key

.

CLEAR

()

.

5 Press [d].

• If you want to change the name, press the soft

EDIT

key ( ). The display returns to step 3.
Change the name.

• If you want to change the number, press [B].
The display returns to step 4. Change the
number.

Phone book
10 items
0-9=Name search
dB

=Scroll list

Enter name

To|m

d

or

=Next

Enter phone no.

5557654321

d

=Next

Tom
555-765-4321

Telephone System

|

6 Press the soft key ( ).

• To continue storing other items, repeat from step 2.

7 Press

• If a pause is required when dialing, press the soft key

is stored in a phone number as one digit (p. 56).

• To store numbers for calling card access (see “Chain Dial” on page 42), we
recommend you add pauses after each item. Storing pauses with numbers will
prevent misdialing (p. 56). The delay time necessary will depend on your
telephone company.

[OFF].

For assistance, please call: 1-800-211-PANA(7262)

SAVE

PAUSE

()

in step 4. A pause

Useful InformationAnswering System

39

Phone Book

Selecting characters to enter names

Enter names using the dialing buttons. Press each button until the desired
character is displayed.

• Pressing each button selects a character in the order shown below.

Keys Characters Keys Characters

[1]

#&’ ( ); ,–./1

[2]

abcABC2

[3]

defDEF3

[4]

ghiGHI4

[5]

jklJKL5

f

Moves the cursor to the left.

g

Moves the cursor to the right. (To enter another character using the same
number key, move the cursor to the next space.)

For example, to enter “Tom”:

1. Press [8] four times.

2. Press [6] three times, then press the soft key

g

()

3. Press [6] once.

to move the cursor.

[6]

mnoMNO6

[7]

pqrsPQRS7

[8]

tuvTUV8

[9]

wxyzWXYZ9

[0]

0Space

|

T
To

|

To|m

If you make a mistake while entering a name or number

1. Press the soft key
character.

2. Press the soft key

• Each time you press the soft key

• To erase all characters, press and hold the soft key

3. Enter the correct character.

f g

()

()

or

()

CLEAR

to delete the character.

to move the cursor to the incorrect

CLEAR

()

, a character is erased.

CLEAR

()

.

40

Phone Book

Dialing from the Phone Book

1 Press the soft key (C).

• The display shows the number of stored items.

• You can press the soft key

first item.

SEARCH

()

Handset

to view the

Phone book
10 items
0-9=Name search
dB

=Scroll list

2 Scroll to the desired item. To scroll down,

press [d]. To scroll up, press [B].

Phone book items are sorted in the following
order:

1 Alphabet letters (Alphabetical)
2 Space & ’ ( ) , – . /
3 Numbers 0 to 9
4 #
5 Telephone numbers (If no name is stored)

3 Press [C], [s], or the soft key ( ).

• The phone number is dialed.

• If “No items stored” is displayed in step 1, the phone book is empty.

• To exit the phone book, press [OFF].

To search for a name by initial

1. Press the soft key (C).

2. Press the dialing button for the first letter of the desired name until any
name with the same initial is displayed (see the Index table below).

Ex. To find “Frank”, press [3] repeatedly until the first item under “F” is

displayed.

• If there are no items beginning with the character you selected, the first item in

the next alphabetical index will be displayed.

3. Press [d] repeatedly until the desired name is displayed.

Index table

;

CALL

Frank
555-456-7890

Preparation

Telephone System

Useful InformationAnswering System

Keys Index Keys Index

[1] Symbols, 1 [6] M, N, O, 6
[2] A, B, C, 2 [7] P, Q, R, S, 7
[3] D, E, F, 3 [8] T, U, V, 8
[4] G, H, I, 4 [9] W, X, Y, Z, 9
[5] J, K, L, 5 [0] 0, Space

For assistance, please call: 1-800-211-PANA(7262)

41

Phone Book
Chain Dial

You can dial a combination of phone book or manual key pad entries while making
a call. This feature can be used, for example, to first automatically dial a calling card
access number that you have stored in the phone book, then manually or
automatically dial your PIN and then automatically dial the destination number from
the phone book.

Ex. Using a long distance calling card

• To prevent misdialing, we recommend you add pauses where needed when
storing numbers. For example, add pauses after a calling card access number
and your PIN when storing in the phone book (p. 39).

1. Search and dial from the phone book: 1-800-012-3456 (Calling card access

number)

• The voice guidance may be announced.

2. Search and dial from the phone book: 1234 (Calling card PIN)

3. Search and dial from the phone book: 1-555-012-3456 (Destination Number)

1 While you are on a call;

Press [MENU].

2 Press the soft key ( ) at “1=Phone

book”, or press [1].

Handset

SELECT

1=Phone book
2=Booster on
3=Caller IQ

Phone book
30 items
0-9=Name search
dB

=Scroll list

3 Search for the desired item by pressing [d]

or [B].

• To search for an item by initial, see page 41.

4 Press the soft key ( ).

• The phone number is dialed.

• If required, repeat steps 1 to 4 for any remaining

numbers.

• If you have rotary or pulse service, you need to press [*] before pressing
[MENU] in step 1 to change the dialing mode temporarily to tone.

CALL

Alan
1-555-012-3456

42

Phone Book

Editing an Item in the Phone Book

1 Press the soft key (C).
2 Scroll to the desired item by pressing [d] or

[B].

• To search for the item by initial, see page 41.

3 Press the soft key ( ).

4 Edit the name (p. 40), then press [d].

• If you do not need to change the name, press

[d] then go to step 5.

• To move the cursor , press the soft key

g

()

.

5 Edit the phone number, then press [d].

• If you do not need to change the number, press
[d] then go to step 6.

• To delete a digit, press the soft key

To delete all of the digits, press and hold the soft

CLEAR

()

key

.

EDIT

f

()

CLEAR

()

.

Handset

Jane
456-7890

Enter name

Jane

d

=Next

Enter name

Jane Walke

d

or

=Next

Enter phone no.

5554567890

d

=Next

|

|

r

|

Preparation

Telephone System

6 Press the soft key ( ).

• To continue editing other items, repeat from step 2.

7 Press

[OFF].

SAVE

Erasing an Item in the Phone Book

1 Press the soft key (C).
2 Scroll to the desired item by pressing [d] or [B].

• To search for the item by initial, see page 41.

3 Press the soft key ( ).

• To cancel erasing, press the soft key

4 Press the soft key

• To erase other items, repeat from step 2.

5 Press

[OFF].

For assistance, please call: 1-800-211-PANA(7262)

ERASE

YES

()

.

NO

()

.

Handset

Erase?
Erased

Useful InformationAnswering System

43

Phone Book
Copying Items in the Phone Book

Handset

(When the System Has Two or More Handsets)

You can copy one or all phone book items between two handsets. The destination
handset will save the items in its phone book.

• If an outside call is received during the phone book copy, copying will stop. You
will need to re-send the item(s) later.

• After the copy has started, do not place your handset on the base unit or charger
(for KX-TG5243 or accessory handset users, p. 3) until copying finishes,
otherwise copying will stop.

To copy one phone book item to another handset

Make sure the destination handset is not in use.

1 Press [MENU].
2 Scroll to “Copy phone book” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Copy 1

item”.

SELECT

SELECT

4 Select the destination extension number

(1 to 4) by pressing [d] or [B].

• You can also select the extension number by
pressing [1] to [4].

Copy phone book
Copy 1 item

Enter extension#

:2

d

B

5 Press the soft key ( ).

NEXT

6 Scroll to the desired phone book item by

pressing [d] or [B].

• To search for the item by initial, see page 41.

7 Press the soft key ( ).

• To continue copying other items, repeat from

step 6.

8 Press

[OFF].

SEND

44

Select item

Complete

Phone Book

To copy all of the items in your phone book to another
handset

Make sure the destination handset is not in use.

1 Press [MENU].

Preparation

2 Scroll to “Copy phone book” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Copy phone book

3 Scroll to “Copy all items” by pressing [d]

or [B], then press the soft key ( ).

SELECT

4 Select the destination extension number

(1 to 4) by pressing [d] or [B].

• You can also select the extension number by
pressing [1] to [4].

5 Press the soft key ( ).

• When all items have been copied, “Complete” is

displayed.

• The destination handset displays “Phone book
Receiving” then “Phone book Received”.

• To continue copying items to another extension,
repeat from step 3.

6 Press

• You can exit phone book copying mode by pressing [OFF].

[OFF].

SEND

Copy all items

Enter extension#

:2

d

Ex. Copying 1st item out

Tom Jones

555-765-4321
01/10

Telephone System

B

of 10 items

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

45

Speed Dialer

Storing Phone Numbers

You can store up to 10 phone numbers in the base unit. The dialing buttons ([0] to
[9]) function as memory stations.

Make sure the base unit is not being used.

Base Unit

1 Press [PROGRAM].

• The IN USE indicator flashes and

is displayed.

“”

2 Enter a phone number of up to 32

digits.

• The last digit of the entered number is

displayed.

• If you misdial, press [PROGRAM],

and start again from step 1.

3 Press [AUTO].
4 Press a memory station number

([0] to [9]).

• A long beep sounds and the phone

number is saved.

• To store other numbers, repeat from

step 1.

• If a pause is required when dialing, press [REDIAL/PAUSE] where needed.
displayed when

• When [*] is pressed, “ ” is displayed. When [#] is pressed, “ ” is displayed.

• If a phone number is stored in a memory location which already contains a phone

number, the old number will be erased.

• We recommend you make a note of which phone numbers are stored in which
memory locations.

[REDIAL/PAUSE] is pressed. A pause counts as one digit (p. 56).

“” is

To erase a stored number

1. Press [PROGRAM], then press [AUTO].

2. Press the memory station number (

• A long beep sounds and the phone number is erased.

[0]

to

[9]

) for the phone number to be erased.

Dialing a Stored Phone Number

1 Press [SP-PHONE].
2 Press [AUTO].
3 Press a memory station number ([0] to [9]).

• The stored number is dialed.

• Speed dial numbers stored in the base unit can only be dialed from the base unit.

46

Intercom

t

Intercom calls can be made between a handset and the base unit, and between two
handsets (when the system has two or more handsets, p. 3). You can page all
handsets at once from the base unit, and announce the page to all handsets (Voice
Paging, p. 49).
Page the desired unit(s) by entering the extension number, shown in the top right of
each handset’s display. The base unit’s extension number is 0.

Making Intercom Calls

Preparation

From

1 Press [HOLD/INTERCOM].

2 To page the base unit, press [0].

3 When the paged party answers, start talking.

Handset

To page another handset, press its extension
number ([1] to [4]).

• The paged unit will ring for 1 minute.

• To stop paging, press [OFF].

• You can switch to the speaker by pressing [s].
To switch back to the receiver, press [C].

Press extension#
to call
1-4=Handset
0=Base

Ex. Calling Base unit

Calling Base

Ex. Calling Handset 2

Calling HS[2]

Ex. Intercom between

Handset 1 & Base uni

Intercom
00-00-05
D01

4 To disconnect the intercom, press [OFF].

From

Using this feature, you can also locate a misplaced handset.

Base Unit

1 Press [LOCATOR/INTERCOM/TRANSFER].

• The LOCATOR/INTERCOM/TRANSFER and SP-PHONE indicators light.

2

To page all handsets, press
To page a specified handset, press its extension number

• The handset(s) will ring for 1 minute.

•

To stop paging, press

[0]

.

[SP-PHONE]

[1]

() to

or

[LOCA TOR/INTERCOM/TRANSFER]

[4]

Telephone System

Useful InformationAnswering System

().

.

3 When the paged party answers, talk into the MIC.
4 To disconnect the intercom, press [SP-PHONE] or [LOCATOR/

INTERCOM/TRANSFER].

• The indicator lights go out.

For assistance, please call: 1-800-211-PANA(7262)

47

Intercom

During an intercom call:

• If you have difficulty hearing while using the speakerphone on the handset or
base unit, decrease the speaker volume by pressing [d].

• If an incoming call is being received, you will hear two tones (incoming call

tone, p. 59) and the IN USE indicator on the base unit will flash rapidly.
To answer the call;
— if using the handset, press [OFF], then press [C] or [s].
— if using the base unit, press [SP-PHONE] twice.

Answering Intercom Calls

Handset

When a handset is paged, it rings and the Ringer/Message Alert indicator flashes
rapidly. The display shows the calling extension.

1 Press [C], [s] or [HOLD/INTERCOM].

•

You can also answer a page by pressing any
button except

[d], [B] or [OFF]

.

Ex.

Base calling

Call from Base

Ex.

Handset 2 calling

Call from HS[2]

2 To disconnect the intercom, press [OFF].

• If the Auto Talk feature is turned on (p. 19), you can also answer a page by simply

lifting the handset off the base unit or charger (for KX-TG5243 or accessory
handset users, p. 3).

Base Unit

When the base unit is being paged, it rings and the LOCATOR/INTERCOM/
TRANSFER indicator flashes.

1 Press [SP-PHONE] or [LOCATOR/INTERCOM/TRANSFER].
2 To disconnect the intercom, press [SP-PHONE] or

[LOCATOR/INTERCOM/TRANSFER].

• When the ringer volume is turned off (p. 20, 21), the handset and the base unit

will ring at the low level for intercom calls.

• You cannot change the ringer tone for intercom calls.

• When the base unit user pages all handsets, only the handset user who

answers first can talk with the base unit user.

48

Intercom

V oice Paging

The base unit user can make a voice announcement that is heard through the
speakers of all handsets.

• When 4 handsets are registered to the base unit, and if one handset user is on
conversation using the Booster feature, 1 of the remaining 3 handsets will not
receive the voice announcement.

Base Unit

1 Press [LOCATOR/INTERCOM/TRANSFER].

• The LOCATOR/INTERCOM/TRANSFER and SP-PHONE indicators light.

2 To make a voice announcement to all handsets, press [5]

• You will hear a ringback tone (two short beeps) and the SP-PHONE indicator

flashes.

()

.

3 When the SP-PHONE indicator stops flashing, speak into the MIC.

• All handset users will hear your voice through their speakers after beeps,

“Call from Base” will be displayed and the Ringer/Message Alert
indicator will flash rapidly on the handsets.

• The handset on the base unit will not be paged.

4 When finished, press [SP-PHONE] or [LOCATOR/INTERCOM/

TRANSFER].

OR
After one of the handsets answers, talk into the MIC.
To disconnect the intercom, press [SP-PHONE] or
[LOCATOR/INTERCOM/TRANSFER].

Preparation

Telephone System

• Only the handset user who answers first can talk with the base unit user.

• To answer the page from the handsets, see “Answering Intercom Calls” on

page 48.

• If a handset is too close to the base unit, you may hear feedback while making the
voice announcement. Place the handset on the base unit or charger (for
KX-TG5243 or accessory handset users, p. 3) or press [OFF].

• It is not possible to specify which handset(s) will hear the voice announcement.

• The announcement is heard at the handset ringer volume (p. 20).

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

49

Transferring a Call

You can transfer an outside call to the base unit or a handset.

From the to the

1 Handset:

(1)

(2) To page the base unit, press [0].
(3) Wait for the paged party to answer, then

Handset Base Unit

During a call, press

• The call is put on hold.

you can announce the transfer.

• If the paged party does not answer, press

C] or [s] to return to the outside call.

[

[HOLD/INTERCOM]

Press extension#
to transfer

.

1-4=Handset
0=Base 9=Mailbox

2 Base unit: Press [SP-PHONE] or [LOCATOR/INTERCOM/

TRANSFER] to answer the page.

3 Handset: To complete the transfer, press [OFF].

From the to the

Base Unit Handset

1 Base unit:

(1) During a call, press [LOCATOR/INTERCOM/TRANSFER].

• The call is put on hold.

(2)

To page a specified handset, press its extension number

[4]

().
To page all handsets, press [0].
Wait for the handset user to answer, then you can announce the
transfer.
OR
To make a voice announcement to all handsets, press [5]
then speak into the MIC when the SP-PHONE indicator stops
flashing.

• If the paged party does not answer, press [LOCATOR/INTERCOM/

TRANSFER] to return to the outside call.

[1]

( ) to

()

,

2 Handset: Press [C], [s], or [HOLD/INTERCOM] to answer the

page.

•

You can also answer a page by pressing any button except

[d], [B] or [OFF]

3 Base unit: To complete the transfer, press [SP-PHONE].

• When the base unit user calls all handsets, only the handset user who answers

first can take the transferred call.

50

.

Transferring a Call

From a to another

(when the system has two or more handsets)

Handset Handset

1 During a call, press [HOLD/INTERCOM], then page another handset

by pressing its extension number ([1] to [4]).

2 Wait for the paged party to answer, then you can announce the

transfer.

• The paged handset user can answer by pressing [C], [s], or [HOLD/
INTERCOM]. (Any button except [d], [B] or [OFF] can be pressed to

answer the page.)

• If the paged party does not answer, press [C] or [s] to return to the outside
call.

3 To complete the transfer, press [OFF].

• If the Auto Talk feature is turned on (p. 19), the paged handset user can also

answer a page by simply lifting the handset off the base unit or charger (for
KX-TG5243 or accessory handset users, p. 3).

• Any user can answer a transferred call by pressing [C], [s], or [SP-PHONE]

• If you call an extension from the handset in step 1, and the extension is in use, the

display will show “Busy” then “Hold”.
Press [C] or [s] to return to the outside call.
To transfer the call to another extension, repeat from step 1.
OR
T o transfer the call to a mailbox to allow the caller to leave a message, perform the
following three steps:
(1) Tell the caller to press the # (pound sign) and the mailbox number of the

person they want to leave a message for after you end the call (p. 61).
(2) Press [HOLD/INTERCOM].
(3) Press [9] to transfer the caller to the Answering System greeting (p. 69).

(The caller will hear the greeting and can select the appropriate mailbox.)

.

Preparation

Telephone System

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

51

Transferring a Call

Quick call transfer

You can transfer a call without waiting for the paged party to answer.

Handset

1. During a call, press [HOLD/INTERCOM].

2. Press the extension number ([0] for the base unit, [1] to [4] for the
handset).

3. Press [OFF] to hang up.

Base Unit

1. During a call, press [LOCATOR/INTERCOM/TRANSFER].

2. Press the extension number [1]
handsets.

3. Press [SP-PHONE] to hang up.

• The call will be transferred directly.

• The paged party can answer the transferred call by pressing [C], [s], or

[SP-PHONE].

• After the paged party answers, the transfer is complete.

• If the paged party does not answer:

— for the handset, press [
— for the base unit, press [SP-PHONE] to return to the outside call.

C] or [s] to return to the outside call.

( ) to

[4]

()

, or press [0] to page all

• If the paged party does not answer within 60 seconds after you hang up, your

phone will ring and the call will be returned to your phone. You may speak to the
caller again by pressing [

If you do not answer the call within 4 minutes, the call will be disconnected.
After speaking to the caller, you may also transfer the caller to a mailbox by

performing the following three steps:
(1) Tell the caller to press the # (pound sign) and the mailbox number of the

person they want to leave a message for after you end the call (p. 61).

(2) Press [HOLD/INTERCOM] on the handset or [LOCATOR/INTERCOM/

TRANSFER] on the base unit.

(3) Press [9] to transfer the caller to the Answering System greeting (p. 69).

(The caller will hear the greeting and can select the appropriate mailbox.)

C], [s], or [SP-PHONE].

52

Conference Calls

While you are talking with an outside caller, the base unit user or a handset user
can join the conversation and establish a conference call.

Handset

1 During a call, press [HOLD/

INTERCOM].

• The call is put on hold.

2 To page the base unit, press

[0].

To page another handset,
press the extension number
([1] to [4]).

Base Unit

1 During a call, press

[LOCATOR/INTERCOM/
TRANSFER].

• The call is put on hold.

2 To page a handset, press the

extension number [1]
[4]

()

.

( ) to

3 When the paged party

3 When the paged party

answers, press the soft key

CONF

( ) on your unit to make a
conference call.

• To leave the conference, press [OFF] on the handset or press [SP-PHONE] on
the base unit. The two other parties can continue the conversation.

• During a conference, the outside call can be placed on hold by pressing [HOLD/
INTERCOM] on the handset or [HOLD] on the base unit.

Internal communications between extensions are not suspended. Only the person
who placed the call on hold can resume the full conference by pressing the soft

CONF

key ( ) on the handset or [CONF] on the base unit.

• One more extension can join the conference call. To join the conference call,

press [C], [s], or [SP-PHONE]. A maximum of four parties including the outside
party can take part in a conference call.

answers, press [CONF] on
your unit to make a conference
call.

Preparation

Telephone System

Call Share

This feature allows the base unit or the handset to join an existing outside call.

• To prevent other users from joining your conversation, turn the Call Privacy
feature on (p. 56).

To join a conversation (Call Share)

Handset

• “Conference” is displayed.

Base Unit

• A maximum of four parties including the outside party can join a conversation.

Press [C] or [s].

Press [SP-PHONE].

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

53

Room Monitor

This feature allows you to monitor a room by using the intercom feature. For
example, you can monitor a baby from different areas of the house. You can call the
destination unit to monitor the room. The called unit will not ring. When the system
has two or more handsets (p. 3), you can monitor one handset usi ng another. To
allow other users to monitor through your unit, turn this feature on. If you want to
prevent your unit from being monitored by other extensions, leave this feature off.
Using the handset, this feature can be turned on or off separately for the handset
and base unit. The factory preset is OFF.

To turn Room Monitor on for the handset

(to allow other users to monitor through your handset)

1

Press

[MENU]

.

Handset

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Room monitor” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Select “On” by pressing [d] or [B].

5 Press the soft key ( ), then press [OFF].

•

To prevent your handset from being monitored, select “

SAVE

To turn Room Monitor on for the base unit

(to allow other users to monitor through your base unit)

Room monitor

Room monitor

:On

Off

” in step 4.

Handset

1 Follow steps 1 and 2 of “To turn Room Monitor on for the handset”

above.

2 Scroll to “Set base unit” by pressing [d]

or [B], then press the soft key ( ).

SELECT

Set base unit

3 Scroll to “Room monitor” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Select “On” by pressing [d] or [B].

5 Press the soft key ( ), then press [OFF].

•

To prevent your base unit from being monitored, select “

SAVE

54

Room monitor

Room monitor

:On

Off

” in step 4.

Room Monitor

To monitor with

The unit to be monitored must not be in use and the ha ndset to be monit ored
must be off the base unit.

1 Press [HOLD/INTERCOM], then press the soft key ( ).
2 To call the base unit, press [0].

To call another handset, press its extension
number ([1] to [4]).

• To monitor from the speaker, press [s]. If the
handset is placed on the base unit, monitoring
will be stopped. You can place the handset on
the charger and continue monitoring. To switch
back to the receiver, press

Handset

MONITOR

Press extension#
for room monitor
1-4=Handset
0=Base

Room monitor
00-00-05
D01

[C].

3 To end monitoring, press [OFF].

• The monitored user can stop bein g monitored by:

— on the handset, press [OFF] or place the handset on the base unit.
— on the base unit, press [LOCATOR/INTERCOM/TRANSFER] or

[SP-PHONE].

• “Room monitor” is also displayed on the monitored handset.

• While the base unit is monitoring or being monitored, the LOC ATOR/INTERCOM/

TRANSFER indicator light flashes and the SP-PHONE indicator lights.

To monitor with

The handset to be monitored must not be in use and off the base unit.

Base Unit

Preparation

Telephone System

1 Press [LOCATOR/INTERCOM/TRANSFER], then press [MUTE].

• The LOCATOR/INTERCOM/TRANSFER indicator flashes.

2 To call the handset, press its extension number [1]

( ) to

[4]

()

.

3 To end monitoring, press [LOCATOR/INTERCOM/TRANSFER] or

[SP-PHONE].

• The indicator light goes out.

• If the Room Monitor feature of the destination handset is off or the handset is on

the base unit, busy tones will sound.

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

55

Special Features

Muting Y our Conversation

During a call, you can mute your phone so the other party cannot listen to you.
When muting your conversation, you can hear the other party.

Handset

• “Mute” will be displayed for a few seconds and “

• To release the mute, press the soft key

• If you press [C] or [s] to switch between the receiver and speaker, the mute will

be released.

Base Unit

• The SP-PHONE indicator flashes.

• To release the mute, press [MUTE] again.

Call Privacy

Call Privacy allows you to prevent other users from joining your conversation with
an outside caller. To allow other users to join your conversation, leave this feature
off. This feature is only available for the handset.

Press the soft key ( ).

Press [MUTE].

Handset

MUTE

MUTE

MUTE

() again.

” will flash.

To turn on the Call Privacy feature:

PRIVACY

(

Press the soft key

• “PRIVACY” will be displayed.

• To turn this feature off, press the soft key (

• While the Call Privacy feature is turned on, other users cannot join the

conversation.

• Call Privacy will turn off after you hang up the call.

Using the P AUSE Button

) during a conversation.

PRIVACY

) again during a conversation.

(For PBX Line/Long Distance Calls)

Handset Base Unit

We recommend you press the soft key () on the handset or press [REDIAL/
PAUSE] on the base unit if a pause is required for dialing with a PBX or to make a

long distance call.

PAUSE

• “ ” is displayed on the handset only when dialing before pressing [C] or

(p. 28), or storing numbers in the phone book (p. 39).

[s]
Ex. Line access number [9] (PBX)
[9] N Soft key

• Pressing the soft key

unit once creates a 3.5 second pause. This prevents misdialing when you dial

after confirming the entered number (p. 28) or dial a stored number (p. 41, 42, 46).

• Pressing the soft key

unit more than once increases the length of the pause between numbers.

PAUSE

() or [REDIAL/PAUSE] N

PAUSE

() on the handset or [REDIAL/PAUSE] on the base

PAUSE

() on the handset or [REDIAL/PAUSE] on the base

PAUSE

Phone number

56

Special Features

Temporary Tone Dialing

(For Rotary or Pulse Service Users)

Press [*] (TONE) before entering access numbers which require tone
dialing.

• The dialing mode changes to tone. You can enter numbers to access an
answering service, electronic banking service, etc. When you hang up, the dialing
mode will return to pulse.

Handset Base Unit

Preparation

For Call Waiting Service Users

Press [FLASH/CALL WAIT] if you hear a call waiting tone during a
conversation.

• The first call is put on hold and you can answer the second call.
To return to the first caller, press

•

• Call Waiting service cannot be used when the first call is put on hold or the

Answering System is handling a call.
If this function does not operate properly, consult your telephone company for details.

•

[FLASH/CALL WAIT]

Handset Base Unit

again.

Call Waiting Caller ID display

If you subscribe to both Caller ID and Call Waiting with
Caller ID services (CWID), when a second call is received
while talking, the second caller’s information will be
displayed. After you hear a call waiting tone while talking,
the display shows the caller’s name with the phone
number and “Waiting”.

• Contact your telephone company for details about availability in your area, and to
verify that CWID service is activated on your telephone line.

• The caller’s information will only be shown on the display of the handset which is
on the outside call.

• The second caller’s name will not be announced even if the Talking Caller ID
feature is on (p. 33).

Telephone System

Useful InformationAnswering System

For assistance, please call: 1-800-211-PANA(7262)

57

Special Features
FLASH Button

Pressing [FLASH/CALL W AIT] allows you to use special features of your host PBX
such as transferring an extension call, or accessing optional telephone services
such as call waiting.

• Pressing [FLASH/CALL WAIT] cancels the mute or the Temporary Tone Dialing
mode (p. 56, 57).

Handset Base Unit

Selecting the flash time

The flash time depends on your telephone exchange or host PBX.
You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90
ms (milliseconds)”. The factory preset is “700 ms”.

• If PBX functions do not work correctly, consult your PBX supplier for the correct
settings.

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Scroll to “Set tel line” by pressing [d] or

[B], then press the soft key ( ).

4 Scroll to “Set flash time” by pressing [d]

or [B], then press the soft key ( ).

5 Select the flash time by pressing [d] or [B].

6 Press the soft key ( ), then press [OFF].

58

Special Features

Incoming Call T one

During an intercom call (p. 47) or while using the Room Monitor feature, you can be
informed of incoming calls by two tones.
If this feature is turned on, incoming call tones will be heard for as long as the line is
ringing. If this feature is set to “2”, incoming call tones will be heard only 2 times. If
this feature is turned off, no tones will be heard. This factory preset is “2”.
Using the handset, this feature can be set separately for the handset and base unit.

Handset incoming call tone

1

Press [MENU].

2 Press the soft key ( ) at “Ringer

setting”.

Handset Base Unit

Handset

SELECT

Ringer setting

3 Scroll to “Incoming call.” by pressing

[d] or [B], then press the soft key ( ).

SELECT

4 Select “On”, “Off” or “2” by pressing [d] or

[B].

5 Press the soft key ( ), then press [OFF].

Base unit incoming call tone

SAVE

Handset

Incoming call.

Incoming call

tone :2

Preparation

Telephone System

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

3 Scroll to “Set base unit” by pressing [d]

or [B], then press the soft key ( ).

SELECT

4 Scroll to “Incoming call.” by pressing

[d] or [B], then press the soft key ( ).

SELECT

5 Select “On”, “Off” or “2” by pressing [d] or

[B].

6 Press the soft key ( ), then press [OFF].

For assistance, please call: 1-800-211-PANA(7262)

SAVE

Initial setting
Set base unit
Incoming call.

Incoming call

Useful InformationAnswering System

tone :2

59

Special Features
Key T one

You can select whether or not the handset keys will sound tones (key tone,
confirmation tone, error tone). The factory preset is ON.

Handset

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Key tone” by pressing [d] or [B],

then press the soft key ( ).

SELECT

4 Select “Off” or “On” by pressing [d] or [B].

5 Press the soft key ( ), then press [OFF].

SAVE

Key tone

Key tone

:On

60

Mailbox Features

The Answering System provides three voice mailboxes. You can share these
mailboxes with other members of your family or office as you wish. Callers from
touch tone phones can specify a mailbox in which to leave a message. If callers do
not specify a mailbox or call from rotary telephones, messages will be recorded into
Mailbox 1.

When someone calls

When the Answering System is on (p. 63), callers will hear a greeting message
(p. 23).
— While or after hearing the greeting, callers can specify a mailbox by pressing

[#][1] (Mailbox 1), [#][2] (Mailbox 2) or [#][3] (Mailbox 3). They will then hear
“Please leave your message”, and they can start recording a message.

• If you would like callers to leave messages in a specific mailbox, we
recommend you record a greeting message such as: “Hello, this is (your name
and/or number). Sorry, we cannot take your call. If you have a message, for
John press [#] and [1], for Jane press [#] and [2], for Jack press [#] and [3],
before the beep. Or just stay on the line and leave a message after the beep.
Thank you.”

— Callers wait until the greeting ends, then they can leave a message. Messages

will be automatically recorded into Mailbox 1 if no mailbox is specified.

Incoming
Voice Messages

If not specified

ox1

lb

ai

M

Caller
presses

[#][1].

ai

M

Caller
presses

[#][2].

ox2

lb

Caller
presses

[#][3].

box3

l

ai

M

Preparation

Telephone System Useful InformationAnswering System

• The total recording time of all messages (greeting, inco ming and memo) is
about 16 minutes (about 8 minutes in “Enhanced recording” mode, p. 26). If

messages are recorded in noisy rooms, the time may be shortened by up to 3
minutes.

• To select the caller’s recording time, see page 24.

• A maximum of 64 messages (including the greeting and memo messages) can

be recorded.

Useful information

• You can leave a memo message for other users in a mailbox with the base unit

(p. 68).

• You can transfer a call to one of the mailboxes, in which callers can leave a
message (p. 69).

• If you want to prevent unauthorized people from listening to messages in Mailbox
2 or 3, you can assign a password to each mailbox (p. 62).

For assistance, please call: 1-800-211-PANA(7262)

61

Mailbox Features
Setting the Mailbox Password (for Mailbox 2 and 3)

Handset

Y ou can use Mailbox 2 or 3 as personal mailboxes. T o prevent unauthorized people
from accessing your mailbox and listening to your messages, assign a
2-digit password (00–99) to Mailbox 2 or 3. Each password and the remote code
(p. 71) must be unique. Once a password is assigned to Mailbox 2 or 3, no one can
listen to messages without entering the password.

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Set

answering”.

SELECT

SELECT

Initial setting

Set answering

4 Scroll to “Set mailbox2&3” by pressing

[d] or [B], then press the soft key ( ).

SELECT

5 Select the mailbox by pressing [B] (Mailbox

2) or [d] (Mailbox 3).

6 Enter a 2-digit password (00–99).

• If you entered the wrong password, re-enter the

correct one.

7 Press the soft key ( ).

• If the handset beeps 3 times, you entered the same password as the other

mailbox or the remote code (p. 71), or you entered a one-digit password.
Start again from step 6 and select another password.

SAVE

Set mailbox2&3

Set password
^=Mailbox2

V=Mailbox3

Ex. Entered 22.

Set password

Mailbox2 :22

8 Press [OFF].

To confirm the password, repeat steps 1 to 5.

• The password is displayed. When finished, press [OFF].

To erase the password

Press the soft key ( ) in step 6, press the soft key ( ), and press

[OFF].

• You can access the mailbox without entering the password.

CLEAR

SAVE

62

Automatic Answering Operation

The Answering System allows the unit to answer calls with a greeting message.
Callers can then leave a message in a mailbox (p. 61).

Setting the Unit to Answer Calls

Press [ANSWER ON] to turn on the Answering
System.

• The indicator lights and the unit announces
“Answer set” and the current day and time.
If “Answer set. Set time” is heard, set the date and

(p. 17)

time

• The unit will announce the remaining recording
time if it is less than 3 minutes.

• When no recording time is available, you will need
to erase any unnecessary messages before new messages can be recorded
(p. 67). The unit can indicate that memory is full in the following ways:

“

—
— The unit will announce “Memory full” when you press [ANSWER ON],

[GREETING REC]

a message.

• If you do not want the unit to answer calls, press [ANSWER ON] again to turn off
the Answering System. The indicator goes out and “Answer off” is heard.
Y o u can also turn on th e Answerin g System rem otely from an ou ts ide phone (p.73).

•

•

If you subscribe to Caller ID (p. 32), Caller ID information automatically adjusts the
date and time when a call is received, provided you have already set the date and
time manually (p. 17).

Monitoring Incoming Calls

While a caller is leaving a message, you can monitor the call through the base unit
speaker.

• To increase the speaker volume while monitoring, press [B]. To decrease volume,
press [d].

To answer a call while monitoring, press [SP-PHONE] on the base unit or press
[C] or [s] on the handset.

.

FULL

” will flash on the base unit and the

, or [MEMO], and after playing back messages or recording

Base Unit

Base Unit

ANSWER ON indicator

[ANSWER ON]

and Indicator

will flash rapidly.

To turn the incoming call monitoring feature off

When the base unit is not in use, press [GREETING CHECK], then press [d]
repeatedly until “0” is displayed. (Make sure the Answering System is turned on.)
OR
While monitoring, press [d] repeatedly until “0” is displayed.

• If the incoming call monitoring feature is turned off, it will remain off when the next
call is monitored.

• If you adjust the speaker volume while playing back messages or using the
speakerphone, the speaker volume for monitoring will be turned on again. To turn
the speaker volume off, see “To turn the incomin g call monitoring feature off” of
above step.

Preparation

Telephone System Useful InformationAnswering System

For assistance, please call: 1-800-211-PANA(7262)

63

Listening to Messages

BOX

BOX

BOX

BOX

Vo ice Day/Time Stamp: During playback, the unit will announce the day and
time when each message was recorded (p. 17).

Using the Base Unit

You can see the total number of recorded
messages on the base unit display. If the
ANSWER ON indicator flashes, new messages
have been recorded. The mailbox icons

BOX 2 BOX 3

and

)

also flash on the base unit display.

• If only old messages exist in a mailbox, the
mailbox icon will be displayed but will not flash.

• If the Message Alert is turned on (p. 26 ), the Ringer/Message Alert indicator on
the handset will flash slowly when new messages have been recorded and the
handset is not in use.

which have new messages

Base Unit

BOX 1

(,

Ex. Mailbox 1 has new messages;

Mailbox 2 has old messages;
Mailbox 3 has no messages.

BOX

1

BOX

2

To play back messages

Press the MAILBOX button ([MAILBOX 1], [MAILBOX 2], or
[MAILBOX 3]).

• The unit announces “Mailbox (No.)” and the number of new messages in th e

mailbox, then plays back the new messages.
If the mailbox also contains old messages, only new messages will be played back.

•

•

When the mailbox has no new messages

“

No new messages. All message playback

When Mailbox 2 or 3 has a password

, the unit announces “

”, then plays back all messages in the mailbox

Mailbox (No.)

Ex. Mailbox 2

1. Press [MAILBOX 2] or [MAILBOX 3].

• “Enter Mailbox password” will be heard.

BOX

2

2. Enter the Mailbox password (p. 62).

• The unit announces “Mailbox (No.)” and the number of new messages in the
mailbox, then plays back the new messages.

•

If the mailbox also contains old messages, only new messages will be played
back.

• When the mailbox has no new messages, the unit announces “Mailbox
(No.)” and “No new messages. All message playback”, then plays back all

messages in the mailbox.

• During playback, the display shows the message number of the mailbox and the
mailbox icon.

• At the end of the last message of the mailbox, “End of final message” is heard. The
unit will announce the remaining recording time if it is less than 3 minutes.

• When the mailbox has no messages, the unit announces “Mailbox (No.)” and “No
messages”.

• If a call is received during playback, the unit rings and playback stops. To answer
the call, press [SP-PHONE]. For playback, start again from the beginning after
hanging up.

64

BOX

” and

3

.

Listening to Messages

C

Using the Handset (Remote Operation)

PLAY

If “ ” flashes, there are new messages. If there are only old messages

PLAY

“ ” is displayed but will not flash.

• If the Message Alert is turned on (p. 26), the Ringer/Message Alert indicator on
the handset will flash slowly when new messages have been recorded and the
handset is not in use.

Handset

To play back messages

1 Press the soft key ( ).

• A beep sounds and “Please select Mailbox” will be

heard from the speaker. To switch to the
receiver, press [C]. To switch back to the
speaker, press [s].

• The icons for mailboxes that have new
messages will flash.

2 Press the soft key ( , , or ).

• If “Enter Mailbox password” is announced and

displayed, Mailbox 2 or 3 has a password. Enter
the password (p. 62).

• “Mailbox (No.)” and the number of new
messages will be announced, and new
messages will be played.

• When the mailbox has no new messages, the unit announces “Mailbox
(No.)” and “No new messages. All message playback”, and plays back all

messages in the mailbox.

• To play all messages in the mailbox, press [5].

• If you do not press any button, the voice menu will start (p. 66).

PLAY

BOX 1 BOX 2 BOX 3

Ex. New messages exist.

7 missed calls

CID PLAY

Ex. Mailbox 1 has new

messages.

Remote operation

BOX 1

BOX 2 BOX 3

3 To end remote operation, press [OFF].

Preparation

Telephone System

• If you do not select a mailbox in step 2, messages in Mailbox 1 will be played.

PLAY

• “ ” will remain on the display after listening to messages.

• You can switch to another mailbox by pressing [#] and the mailbox number ([1] to
[3]) during the remote operation.

• If a call is received during playback, the unit rings and playback stops. To answer

the call, press [C] or [s]. For playback, start again from the beginning after
hanging up.

• At the end of the last message, “End of final message” is heard. The unit will
announce the remaining recording time if it is less than 3 minutes.

• If you hear “Memory full” after playback, erase unnecessary messages (p. 67).

• When memo messages are played (p. 68), “MEMO” is displayed.

• When the mailbox has no messages, the unit announces “Mailbox (No.)” and “No

messages”.

• During playback, you can turn the Answering System on or off. T o turn the system
on, press [8] during playback. To turn off, press [0].

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

65

Listening to Messages

Voice menu

If you do not press any buttons at the end of the last message, the unit will
announce “End of final message” and the voice menu will begin.
The unit announces, “Press 4 to play back new messages. Press 5 to play back all
messages.”

You can press buttons for other playback options (see below) or select another

•

mailbox by pressing
has started.

• If you do not press any button within 10 seconds after the voice menu, the
handset will exit remote operation.

For Caller ID service users (p. 32)

During playback, the handset display shows the name and/or number of the
caller whose message is being played.

To call the displayed number:

1. Press the soft key ( ).

• The unit stops playback.

• If you need to edit the phone number to call back, see page 36.

2. Press the soft key ( ), [C], or [s].

• The unit dials the phone number.

[#]

and the mailbox number (

CALL

CALL

[1]

to

[3]

) even if the voice menu

During playback

To adjust the
speaker volume

T o repeat a message Base unit: Press [H].

To skip a message Base unit: Press [G].

To stop playback Base unit: Press [STOP].

Base Unit Handset

To increase, press [B]. To decrease, press [d].

• You can also adjust the receiver volume on the
handset.

Handset: Press the soft key ( ) or [1].

• If pressed within the first 5 seconds of playback, the

previous message will be played.

Handset: Press the soft key ( ) or [2].

• To resume playback, press the MAILBOX button

([MAILBOX 1], [MAILBOX 2], or [MAILBOX 3]) of the
message that is being played.

•

If you do not press any button for 60 seconds or if you
press

[STOP]

Handset: Press [9].

• If you do not press any button within 15 seconds after

stopping playback, the voice menu will start (see
above).

66

REPEAT

SKIP

again, playback mode will be canceled.

Erasing Messages

The unit will announce the remaining recording time after playback if it is less than 3
minutes. New messages cannot be recorded when:
— “Memory full” is heard.

FULL

“

”

—
— ANSWER ON indicator flashes rapidly (when the Answering System is on).
Erase unnecessary messages. We recommend you erase unnecessary messages
after each playback.

Erasing a specific message

Base Unit

Press [ERASE] while the message you want to erase is being played.

• A beep sounds, then the next message is play ed. To exit playback mode, press
[STOP] twice.

Handset

Press [*][4] while the message you want to erase is being played.

• A beep sounds, then the next message is played. To exit remote operation mode,
press [OFF].

Erasing all messages in the mailbox

All recorded messages, except the greetin g messa ge , can be erased at one time.

Base Unit

flashes on the base unit.

Preparation

Telephone System Useful InformationAnswering System

1 Press [ERASE] while the base unit is not being used.

• “To erase all messages, please select Mailbox” is heard.

2 Within 10 seconds, press the MAILBOX button ([MAILBOX 1],

[MAILBOX 2], or [MAILBOX 3]).

• You can also select the mailbox by pressing the mailbox number ([1] to [3]).

• If Mailbox 2 or 3 has a password, enter it (p. 62).

• A long beep sounds, then “Mailbox (No.)” and “No messages” are heard.

Handset

1 Press the soft key ( ).
2 Press the soft key ( , , or ).

• If Mailbox 2 or 3 has a password, enter it (p. 62).

PLAY

BOX 1 BOX 2 BOX 3

3 Press [*][5] to erase all messages in the mailbox.

• A long beep sounds, then “Mailbox (No.)” and “No messages” are heard.

• To end remote operation, press [OFF].

• Information in the Caller List will not be erased. To erase caller information, see

page 38.

For assistance, please call: 1-800-211-PANA(7262)

67

Recording a Memo Message

Base Unit

You can record a voice memo message of up to 3 minutes in the desire d ma i lbo x
for other users or yourself.

1 Press [MEMO].

• “Pleas e select Mailbox” is heard.

2 Within 10 seconds, press a MAILBOX button ([MAILBOX 1],

[MAILBOX 2] or [MAILBOX 3]).

• You can also select a mailbox by pressing the mailbox number ([1] to [3]).

After the long beep, talk clearly 20 cm (8 inches) away from the MIC.

• The base unit display shows the elapsed recording time.

• If the elapsed recordin g time exceeds 99 seconds, the counter continues

from 00 to indicate 100 seconds.

3 When finished, press [MEMO] or [STOP].

• The ANSWER ON indicator, the mailbox icon ( , , or ) on

the base unit and “ ” on the handset flash.

• If you record for over 3 minutes in step 2, the unit will stop recording.

• If “ ” is displayed, 6 beeps sound and “Your message was not recorded. Record your

message again.” is announced, start again from step 1.

PLAY

BOX 1 BOX 2 BOX 3

68

T ransferring a Call to a Mailbox

Base Unit

When you answer a call and the caller wants to talk to someone who is not
available, you can place the caller into one of the mailboxes, where the caller can
leave a message.
Tell the outside caller you will transfer him or her to the desired party’s mailbox.
Remind the caller to press # (the pound sign) and the mailbox number of the
desired party (if necessary).

1 Base unit:

Press
during a call.

Handset: Press [HOLD/INTERCOM]

Handset

[LOCATOR/INTERCOM/TRANSFER]

during a

Handset display

Press extension#
to transfer
1-4=Handset
0=Base 9=Mailbox

call.

• The call is put on hold.

2 Press [9] to hang up the call.

After you press [9]:

that message is playing the caller can press [#] and the mailbox number ([1]
to [3]). Then the caller will hear “Please leave your message”. The caller can
leave a message in the mailbox.
OR
If the caller does not specify the mailbox, the caller can leave a message in
Mailbox 1 after the greeting.

• Even if you subscribe to Caller ID service (p. 32), Caller ID information will not be
displayed while the message is being played. The Caller ID information will be
recorded in the Caller List (p. 34) if the transferred call is an incomi ng call.

The caller will then hear the greeting (p. 23), and while

Preparation

Telephone System Useful InformationAnswering System

Interrupting remote operation

If another user is calling from a remote location to access a mailbox and you
mistakenly answer the call, repeat steps 1 and 2 above.

• The user can then access a mailbox, by entering the remote code or the

mailbox password (see “Remote Operation from a Touch Tone Phone”
page 70).

For assistance, please call: 1-800-211-PANA(7262)

on

69

Remote Operation from a Touch Tone Phone

While outside, you can operate the Answering System
from any touch tone phone. A synthesized voice menu
will guide you through the Answering System (p. 72).

• To skip the voice menu and operate the unit directly,
see page 73.

Summary of remote operation

Call your unit from a touch tone phone.

Enter the remote code (p. 71)
during or after the greeting.

• “Mailbox 1” and the number of new
messages of Mailbox 1 are heard,
and the new messages will be
played.

To access Mailbox 2 or 3, press [#]
and the mailbox number ([2] or [3])
after entering the remote code.*

• The mailbox number and the
number of new messages in the
mailbox are heard, and the new
messages will be played.

After 3 seconds, the voice menu will start (p. 72).
Follow the menu or enter direct commands (p. 73).

To end remote operation, hang up.
To listen to messages in another mailbox, press [#] and the mailbox number ([1]
to [3]).*

* If you hear “Enter Mailbox password” after selecting mailbox 2 or 3, enter the

password for the mailbox.

• The unit will announce the remaining recording time after playback if it is less than
3 minutes.

• The messages are saved.

• If the unit announces “No new messages”, the mailbox has only old messages. If “No

messages” is announced, the mailbox has no messages.

If Mailbox 2 or 3 has a password
(p. 62), you can enter the password
during or after the greeting, to access
the mailbox directly.

• The mailbox number and the
number of new messages of the
mailbox are heard, and the new
messages will be played.

70

Remote Operation from a Touch Tone Phone

Remote Code

The remote code prevents unauthorized people from accessing your unit and
listening to your messages. Choose any 2-digit number (00–99) for your remote
code.
The factory preset remote code is “11”. If you do not program your own remote
code, you can use “11”.

Handset

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Set

answering”.

SELECT

SELECT

Initial setting

Set answering

4 Scroll to “Remote code” by pressing [d] or

[B], then press the soft key ( ).

SELECT

5 Enter a 2-digit remote code (00–99).

Remote code

Ex. Entered 35.

Remote code

:35

6 Press the soft key ( ).

• If the handset beeps 3 times, the entered remote code is the same as the

password (p. 62) and cannot be used. Start again from step 5 and select
another code.

SAVE

Preparation

Telephone System

7 Press [OFF].

To confirm the remote code, repeat steps 1 to 4.

• The remote code is displayed. When finished, press [OFF].

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

71

72

Remote Operation from a Touch Tone Phone

Preparation

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

73

Wall Mounting

This unit can be mounted on a wall phone plate.

1 Connect the AC adaptor.

2 Tuck the telephone line cord inside the wall mounting adaptor (

Connect the telephone line cord (B).

A

).

3 Insert the hooks on the wall mounting adaptor into the holes (A) and

(

B) on the base unit.

74

Wall Mounting

4 Adjust the adaptor to hold the base unit, then push it in the direction of

the arrow until it clicks into place.

5 Connect the telephone line cord. Mount the unit, then slide it down.

• Raise the antennas.

Preparation

Telephone System

6 To charge the handset battery:

Place the handset on the base unit.

• The unit beeps once and the CHARGE indicator lights.

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

75

Wall Mounting

To remove the wall mounting adaptor

While pushing down the RELEASE LEVERS (A), remove the adaptor (B).

1

RELEASE
LEVERS

1

2

Charger unit (KX-TG5243 only)

The charger can be wall mounted. Connect the AC adaptor. Install screws using the
wall template (see below). Mount the charger (A). Slide it down (B), then slide
down to the right (C) until it is secured.

2.45 cm

31

⁄32")

(

A

B

76

2.45 cm
(31⁄32")

Screws

To Power
Outlet

C

Wall Template for the Charger unit

Belt Clip

You can hang the handset on your belt or pocket using the included belt clip.

To attach the belt clip To remove the belt clip

While pressing the top of the clip (1),
pull the right edge in the direction of
the arrow (

2).

Preparation

A

B

Optional Headset

Connecting an optional headset to the handset allows hands-free phone
conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88,
KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the
accessories telephone number on page 2.

Connecting an optional headset

Open the headset jack cover, and insert the headset plug into the headset jack as
shown below.

Telephone System Useful Information

Answering System

• Headset sold separately. Model shown here is KX-TCA88.

To switch to the speakerphone while using the headset:

Press [s]. To return to the headset, press [C].

For assistance, please call: 1-800-211-PANA(7262)

77

Direct Commands

Handset

After pressing [MENU], you can also program menu items directly by pressing ([0]
to [9], [*] and [#]) instead of using the soft keys.

Menu item Command Selection items Page

Ringer volume [1] [1] [0] : Off [1] : Low [2] : Medium

p. 20

[3] : High

Ringer tone
(Handset)

Incoming call tone

[1] [2] [1]–[3] : Tone pattern 1–3

p. 21

[4]–[7] : Melody pattern 1–4
[8]–[9] : Downloaded melody

pattern 1–2 *

1

[1] [3] [1] : On [2] : Twice [0] : Off p. 59

(Handset)
Date and time [4] Go to Step 3 on page 17. –
Voice enhancer [5] [1] : On [0] : Off p. 29
Activate Caller IQ *
View information *
Get new information *3[7] [3] *
Turn Caller IQ off *
Turn Caller IQ on *
Talking Caller ID

2

[7] [1] –

4

[7] [2] *

3

[7] [4] *

3

[7] [5] *

5

Go to Step 4 on page 93. –

5

Go to Step 4 on page 92. –

5
5

[9] [1] : On [0] : Off p. 33

p. 90
p. 90

(Handset)
Copy phone book

[#] [1] Go to Step 4 on page 44. –

–Copy 1 item
Copy phone book

[#] [2] Go to Step 4 on page 45. –

–Copy all items
LCD contrast [0] [1] [1]–[6] : Level 1–6 p.22
Key tone [0] [2] [1] : On [0] : Off p. 60
Auto talk [0] [3] [1] : On [0] : Off p. 19
Caller ID Number Auto

[0] [4] [1] : On [0] : Off p. 37

Edit
Set dial mode [0] [5] [1] [1] : Pulse [2] : Tone p. 18
Set flash time [0] [5] [2] [1] : 700 ms [2] : 600 ms

p. 58

[3] : 400 ms [4] : 300 ms
[5] : 250 ms [6] : 110 ms
[7] : 100 ms [8] : 90 ms

Set line mode [0] [5] [3] [1] : A [2] : B p. 19

78

Direct Commands

Menu item Command Selection items Page

Number of rings [0] [6] [1] [2]–[7] : 2–7 rings

[0] : Toll saver

Recording time [0] [6] [2] [1]

Remote code [0] [6] [3] Go to Step 5 on page 71. –
Recording mode [0] [6] [4] [1] : Standard recording

Mailbox 2&3
passwords

Change language [0] [8] [1] : English [2] : Spanish p. 18
Room monitor

(Handset)
Message alert [0] [#] [1] : On [0] : Off p. 26
Ringer tone

(Base unit)

Incoming call tone
(Base unit)

Room monitor (Base unit)
Handset registration [0] [0] [1] Go to Step 5 on page 81. –
Handset deregistration [0] [0] [2] [3] [3] [5] p. 80
Talking Caller ID (Base unit)

[0] [6] [5] Go to Step 5 on page 62. –

[0] [9] [1] : On [0] : Off p. 54

[0] [*] [1] [1]–[3] : Tone pattern 1–3

[0] [*] [2] [1] : On [2] : Twice [0] : Off p. 59

[0] [*] [3] [1] : On [0] : Off p. 54

[0] [*] [4] [1] : On [0] : Off p. 34

: 1 minute

[3]

: 3 minutes

[2] : Enhanced recording

[4]–[7] : Melody pattern 1–4
[8]–[9] : Downloaded melody

[2]

: 2 minutes

[0]

: Greeting only

pattern 1–2 *

1

p. 25

p. 24

p. 26

p. 22

Preparation

Telephone System

During programming:

” or “ ” is displayed, press the right soft key to save the new

When “

settings.
T o exit programming, press [OFF].

• If you press the direct command incorrectly, press [OFF], then re-enter

• For function details, see the corresponding pages.
*

*
*3For openLCR subscribers only.

*

*5After pressing

SAVE

programming mode by pressing [MENU].

1

You need to first download melody data from the openLCR web site.

2

This feature can be used to activate Caller IQ. See the leaflet included with this
unit for more information.

4

For openLCR subscribers only. If information is not downloaded to your unit, “Get
new Info.?” will be displayed. To download information, see page 92.

command. If Caller IQ is turned off, “

OK

[7]

, make sure “

For assistance, please call: 1-800-211-PANA(7262)

View Info.?

Turn CIQ on?

” is displayed, then press the next

” is displayed after pressing

[7]

Useful InformationAnswering System

.

79

Canceling Registration/Re-registration

Canceling the Handset Registration

If you no longer need to use the handset or if you want to use the handset with a
different base unit of the same model, it is necessary to cancel the handset’s
registration from the current base unit.
Only one handset can be canceled at a time.

Make sure the handset and the base unit near each other and are not being
used.

Handset

1 Press [MENU].
2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Registration” by pressing [d]

or [B], then press the soft key ( ).

SELECT

Registration

4 Scroll to “Deregistration” by pressing

[d] or [B], then press the soft key ( ).

SELECT

5 Press [3][3][5] to delete the registration

memory.

• If you enter a wrong code, re-enter [3][3][5].

6 Press the soft key ( ).

• The registration memory will be erased on both

the handset and the base unit.

• If the handset beeps 3 times, you entered a
wrong code. Enter “335”, then press the soft key

OK

().

• To register the handset to another base unit of
the same model, start from step 5 on page 81.

OK

Deregistration

Deregistration
Enter code:335
:335

Ex. Extension number 2

IN USE

SPI

PRIVACY

1

Handset [2]
Deregistered

-

]

• “[-]” is shown on the top right of the display.

• After canceling registration, the handset cannot be used. If you want to use it

again, register the handset to the base unit by performing steps 5 and 6 on
page 81.

Re-registering the Handset

If you want to re-register the handset to the base unit or a different base unit of the
same model, you need to register it to that base unit. The handset will be given a
new extension number of that base unit. Only one handset can be registered at a
time near the base unit.

Handset & Base Unit

80

Canceling Registration/Re-registration

Make sure the base unit and the other handsets are not being used. Have
both the handset and base unit nearby during registratio n.

If you have canceled handset registration at a previous base unit (p. 80), start
from step 5.

1 Handset: Press [MENU].
2

Handset: Scroll to “

[d]

or [B], then press the soft key ( ).

Initial setting

SELECT

” by pressing

Initial setting

3 Handset: Scroll to “Registration” by

pressing [d] or [B], then press the soft key

SELECT

().

4 Handset: Press the soft key ( ) at “HS

registration”.

SELECT

Registration

HS registration

5 Base unit:

Press and hold [LOCATOR/INTERCOM/TRANSFER] for 3 seconds.

• The CHARGE indicator flashes. After the CHARGE indicator starts flashing,

the rest of the procedure must be completed within 1 minute.

6 Handset:

(1) Press the soft key ( ).
(2) Wait until a long beep sounds and the

display shows the new extension number
(ex. extension number 2).

• Registration is complete.

OK

Press LOCATOR
on base unit
for 3 sec.
Then press OK

BOX 1

IN USE

SPI

BOX 2

PRIVACY

OK

1

Handset [2]

Preparation

Telephone System

2

]

Registered

• You can stop registration by pressing [OFF] on the handset and pressing
[LOCA TOR/INTERCOM/TRANSFER] on the base unit.

• If “Wrong handset Refer to manual” is displayed, the handset you tried to

register is not for this base unit. This handset is for KX-TG6500 base unit. The
accessory handsets for this base unit are KX-TGA520 and KX-TGA523. To order,
see page 3.

If you have not canceled the handset’s registration at the previous base unit
(p. 80), the handset number remains in that base unit’s memory. To erase the
handset number from the previous base unit, see the base unit’s Operating
Instructions. For the KX-TG5240/KX-TG5243 base unit: (1) Press and hold
[LOCATOR/INTERCOM/TRANSFER] for 3 seconds, and (2) Press and hold the
handset number [1]
beep sounds, then the handset number is erased.

( ) to

For assistance, please call: 1-800-211-PANA(7262)

[4]

()

that you do not want for 5 seconds. A long

Useful InformationAnswering System

81

If the Following Appear on Your Display...

The following will be displayed on the handset when the unit needs your attention.

Display message Cause & Remedy

Recharge battery
Charge for 6 HRS

• The battery needs to be charged. Recharge the
battery (p. 14).

• The battery has been discharged. The handset will
not work. Fully charge the battery (p. 13).

No link to base.
Move closer to
base and try
again.

Please lift up
and try again.

Busy

Invalid

Error!!

System is busy.
Please try again
later.

• The handset has lost communication with the base
unit. Walk closer to the base unit, and try again.

• Confirm the base unit’s AC adaptor is plugged in.

• Raise the base unit antennas.

• The handset’s registration may have been canceled.

Re-register the handset (p. 80, 81).

• A handset button was pressed while the handset was
on the base unit or charger (for KX-TG5243 or
accessory handset users, p. 3). Lift the handset and
press the button again.

• The called base unit or handset is in use.

•

Privacy mode is on for the call you tried to join (p. 56).

• The handset you tried to send phone book items to is
in use.

•

The handset you are calling is too far from the base unit.

• The called handset has not been registered to the
base unit.

• You selected your own extension number.

• When you tried to register or deregister the handset,

the handset and base unit could not link for some
reason, such as interference from electrical
appliances. Move the handset and base unit away
from any electrical appliances and try again.

• If more than one handset is in use, you may not be
able to register/deregister. Try again later.

• Another handset tried to send phone book items to
you but copying stopped. Have the other handset
user re-send the items to you (p. 44, 45).

• If more than one other user is using the handset and/
or base unit, such as conducting outside/intercom
calls or listening to messages, you may not be able to
use the handset. Try again later.

• The Answering System is in use (answering a call or
playing back messages). Try again later.

• The handset has lost communication with the base
unit. Walk closer to the base unit and try again.

82

If the Following Appear on Your Display...

Display message Cause & Remedy

• When you tried to store an item in the phone book,

Phone book full

---Incomplete--­Tom Jones
098-765-4321
Phone book full

(The name/number is
an example.)

---Incomplete--­Tom Jones
555-765-4321

(The name/number is
an example.)

Phone book

the phone book memory was full. Press [OFF] to exit
programming mode. To erase other items from the
phone book, see page 43.

When the displayed item was sent to the destination

•

handset, the phone book memory was full and
copying stopped. If you tried to send all of the items,
the item displayed with “
it have not been copied to the destination handset.
Press
the destination handset phone book, see page 43.
You can copy all of the items again or copy the items
which have not been copied one by one (p. 44, 45).

• The destination handset is out of area.

• The destination handset user may have pressed
[C] or [s].

• Your phone book is empty. No items were copied to

the destination unit.

No items stored

Denied

• The Room Monitor feature is turned off on the
destination handset or base unit and cannot be
monitored (p. 54).

• The called handset was on the base unit. The
handset must be off the base unit to be monitored.

Incomplete

[OFF]

to exit (p. 44, 45). To erase items from

Preparation

” and items after

Telephone System

Invalid.
Please register
to the base unit

Error!!
4 handsets have
already been
registered.

For assistance, please call: 1-800-211-PANA(7262)

• The handset you tried to call has not been registered

to the base unit. Register the handset (p. 81, steps 5
and 6).

• 4 handsets have already been registered to the base
unit. To cancel a handset’s registration, see page 80.

• You may have registered one of your handsets to
another base unit without deleting its registration to
this base unit. Erase the handset’s registration from
the base unit.
For the KX-TG5240/KX-TG5243 base unit:
(1) Press and hold [LOCATOR/INTERCOM/
TRANSFER] for 3 seconds, and (2) Press and hold
the handset number [1]
not want for 5 seconds. A long beep sounds, then the
handset number is erased.

( ) to

[4]

()

that you do

Useful InformationAnswering System

83

If the Following Appear on Your Display...

Display message Cause & Remedy

Wrong handset
Refer to manual

• This handset is not for this base unit. This handset is
for KX-TG6500 base unit. The accessory handsets
for this base unit are KX-TGA520 and KX-TGA523.
To order, see page 3.

Troubleshooting

If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 82–84) for the Cause & Remedy.

Telephone System

Problem Cause & Remedy

“No link to base.
Move closer to
base and try
again.” is displayed and an

alarm tone sounds.

Static, sound cuts in/out,
fades. Interference from other
electrical units.

The base unit and/or handset
does not ring.

The handset display is blank. • If the handset display is blank, fully charge

You cannot program any
function items.

The handset has lost communication with the base

•

unit. Walk closer to the base unit, and try again.

•

Confirm the base unit’s AC adaptor is plug ged in.

• Raise the base unit antennas.

• The handset’s registration may have been

canceled. Re-register the handset (p. 80, 81).

• Move the handset and base unit away from
other electrical appliances (p. 6).

• Walk closer to the base unit.

• Raise the base unit antennas.

• Turn on the Clarity Booster feature (p. 29).

If the unit is connected to a telephone line with

•

DSL service, you may hear noise from the
receiver or speaker during conversations. We
recommend connecting a noise filter (contact
your DSL service provider) to the telephone line
between the unit and the telephone line jack.

• The ringer volume is turned off. Set to high,
medium, or low (p. 20, 21).
If more than one other user is using the handset

•

and/or base unit, the handset/base unit may not
ring. Users will hear incoming call tones (p. 59).

the battery (p. 13).

• Programming is not possible while the
handset and/or base unit is being used.
Do not pause for over 60 seconds while programming.

•

• Walk closer to the base unit.

• While another user is listening to messages

or the Answering System is handling a call,
you cannot program. Try again later.

84

Problem Cause & Remedy

While programming or
searching, the handset or
base unit starts to ring and the
program/search stops.

You cannot make an intercom/
outside call.

You cannot redial. •

You cannot make long
distance calls.

The handset does not display
the caller’s name and/or
phone number.

Troubleshooting

• A call is coming in. To answer the call, press

C], [s] or [SP-PHONE]. Start again from

[

the beginning after hanging up.

• If more than one other user is using the
handset and/or base unit, you may not be
able to make a call. Try again later.

• Your handset is in remote operation mode
(p. 65). Exit by pressing [OFF].

• The handset you called is too far from the
base unit.

If the last number dialed was more than 48 digits
long, the number will not be redialed correctly.

• The [REDIAL/PAUSE] button on the base
unit functions as either redial or pause. It will
redial the last number dialed if pressed
before dialing any digits (p. 30). If another
number has been dialed first, it will operate
as a pause button (p. 56).

•

Please make sure you have long distance service.

• Check if Caller IQ feature is turned on. Turn
Caller IQ feature off (p. 90).

• You need to subscribe to Caller ID.

•

Other telephone equipment may be interferin g
with your phone. Disconnect it and try again.

• Other electrical appliances connected to the
same outlet may be interfering with Caller ID.
Telephone line noise may be affecting Caller ID.

•

• The caller requested not to send his/her

Caller ID information (p. 32).

• If a call is being transferred to you, the Caller
ID information will not be displayed.

• If a (separate) Caller ID box is connected
between the base unit and the telephone wall
jack, disconnect the Caller ID box or plug the
unit directly into the wall jack.

• If the unit is connected to a telephone line
with DSL service, the unit may not display
caller’s name and/or phone number properly.
We recommend connecting a noise filter
(contact your DSL service provider) to the
telephone line between the unit and the
telephone line jack.

Preparation

Telephone System

Useful InformationAnswering System

For assistance, please call: 1-800-211-PANA(7262)

85

Troubleshooting

Problem Cause & Remedy

The handset and/or base unit
does not announce the
displayed caller’s name.

The handset and/or base unit
does not announce the
displayed caller’s name
properly.

The handset cannot
automatically edit the Caller
List/incoming phone numbers.

The handset display exits the
Caller List or phone book.

The Ringer/Message Alert
indicator flashes slowly when
the handset is not ringing and
in use.

You cannot have a
conversation using the
headset.

• The handset and/or base unit ringer volumes
are turned off. Set to high, medium, or low
(p. 20, 21).

• The Talking Caller ID feature is turned off.
Turn it on (p. 33, 34).

• Name pronunciation may vary. Name
pronunciation quality is based on names
most commonly used in the United States.

• The handset and/or base unit will annou nce
each letter of abbreviations, such as “Co.”
and “Inc.”.

• Caller ID supports names of up to 15 letters.
If the caller’s name has more than 15 letters,
the name will not be announced correctly.

• The Caller ID Number Auto Edit feature is
turned off. Turn it on (p. 37) and try again.

• You need to press [C] or [s] after editing
the number .

• Do not pause for over 60 seconds while
searching.

• The Message Alert is turned on and new
messages have been recorded. Turn the
Message Alert off (p. 26) or listen to the new
messages (p. 64, 65, 70).

• Make sure the optional headset is connected
properly (p. 77).

• If “SP-phone” is displayed on the handset,
press [C] to switch to the headset.

86

Troubleshooting

Answering System

Problem Cause & Remedy

The Answering System is on,
but incoming messages are
not recorded.

FULL

“

” flashes and the
ANSWER ON indicator flashes
rapidly. No new m essage s are
recorded.

You cannot access a mailbox
from the base unit or the
handset.

You cannot access a mailbox
from a touch tone phone.

When you play back
messages or turn on the
Answering System, the base
unit and handset announce
the wrong day and time.

Caller ID information is not
displayed during message
playback (p. 66).

• The recording time is set to “Greeting only”.
Select “1 minute”, “2 minutes” or “3 minutes”
(p. 24).

• Memory is full. Erase unnecessary messages
(p. 67).

• Memory is full. Erase unnecessary messages
(p. 67).

• If more than one other user is using the
handset and/or base unit, you may not be able
to access the mailbox. Try again later.

• If another user is listening to messages or the
Answering System is handling a call, you
cannot access the mailbox. Try again later.

• Make sure you entered the correct remote
code (p. 71).
If “

Enter Mailbox password

•

3 has a password which must be entered (p. 62).

• The Answering System may not respond if
the tones are too short to activate the unit.
Press each button firmly.
The Answering System is off. Turn it on (p. 73).

•

• The date and time may be set incorrectly. Set

the date and time again (p. 17).

• Caller ID information will not be displayed
— if a message is recorded by using [MEMO]

(p. 68), or

— if a call is transferred to a mailbox and the

caller leaves a message (p. 69).

” is heard, Mailbox 2 or

Preparation

Telephone System

Useful InformationAnswering System

For assistance, please call: 1-800-211-PANA(7262)

87

Troubleshooting

Problem Cause & Remedy

You cannot remember your
mailbox password. Y ou cannot
retrieve the messages from
your mailbox.

• Confirm the mailbox password using the
handset (p. 62).
If you cannot use the handset, you can

•

retrieve the messages from your mailbox after
erasing the password, using the base unit;
Press

[PROGRAM], [MUTE], [#]

[9][0][0][0]

Please note that the following settings will
return to the factory preset with the Mailbox 2
and 3 passwords.

Date & time —
Dialing mode Tone
Flash time 700ms
Line mode B mode
Answering System On
Number of rings 4
Recording time 3 min
Remote code 11
Recording mode
Base unit ringer volume High
Base unit ringer tone Tone 1
Base unit inco
Base unit room monitor mode
Base unit Talking Caller ID
Caller IQ feature

.

Function Factory preset

ming call tone

, and

Standard (16 min )

2
Off
On
Off

General

Problem Cause & Remedy

The handset and/or base unit
does not work.

88

• Check the settings (p. 12–14).

• Check whether the dialing mode setting is

correct (p. 18).

• Fully charge the battery (p. 13).

• Clean the charge contacts and charge again

(p. 14).

• Check battery installation (p. 13).

• Unplug the base unit’s AC adaptor to reset it.

Plug in, and try again.

• The handset has not been registered to the
base unit. Register the handset (p. 81, steps
5 and 6).
Re-install the battery (p. 13) and fully charge it.

•

Troubleshooting

“Recharge battery” is
displayed, “
or the handset beeps
intermittently.

“Charge for 6 HRS” and
“4” are displayed and the
handset does not work.

You charged the battery fully,
but “Recharge battery” is
still displayed and/or “3”
continues to flash, or “Charge
for 6 HRS” and “
displayed.

The CHARGE indicator does
not go out after the battery has
been charged.

If you cannot solve your
problem

3” flashes,

4” are

• Fully charge the battery (p. 13).

• The battery has been discharged. Fully

charge the battery (p. 14).

• Clean the charge contacts and charge again
(p. 14).

•

The battery may need to be replaced. If you
install a new battery, fully charge it (p. 13, 14).

• This is normal.

• V

openLCR service for Caller IQ

Preparation

Telephone System

For assistance, please call: 1-800-211-PANA(7262)

For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)

Useful InformationAnswering System

89

openLCR Service for Caller IQ

The unit is compatible with services provided by openLCR.

Important:

• If you have any questions reg arding the openLCR service, call openLCR’s
customer service department at 1-866-openLCR(1-866-673-6527).

• NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR

MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY
WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS
OF, OPENLCR.COM, INC. (OPENLCR). NEITHER PCC NOR MECA NOR ANY
OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY
WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO
ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY
OF THE SERVICES PROVIDED BY OPENLCR, NOR ASSUME NOR CREATE
ANY OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR.

T urning on or off Caller IQ Feature

After the first download to your phone, Caller IQ features are automatically turned
on. If you wish, you can turn off Caller IQ.

• When Caller IQ is on, “[CIQ]” is displayed while talking.

Handset

To turn off Caller IQ feature (when it is already on.)

1 Press [MENU].
2 Scroll to “Caller IQ” by pressing [d] or

[B], then press the soft key ( ).

SELECT

Caller IQ

3 Scroll to “Turn CIQ off?” by pressing [d]

or [B], then press the soft key ( ).

• “Caller IQ off” is displayed.

YES

Turn CIQ off?

4 Press [OFF].

To turn on Caller IQ feature (after it was turned off)

1 Follow steps 1 to 2 of “To turn off Caller IQ feature” above.
2 Press the soft key ( ) at “Turn CIQ

on?”.

• “Caller IQ on” is displayed.

YES

Turn CIQ on?

3 Press [OFF].

• If you turn on or off Caller IQ feature using one of the handsets, you will not need

to turn on or off using another handset.

90

openLCR Service for Caller IQ

Downloading Data

You can download the following data to your unit from the openLCR web site.

• Phone book data

• Ringer melodies (Custom ringtone)

• Function setup for your unit

• Information such as weather forecasts, stock quotes, lottery results, sports scores

and horoscopes (Internet content)

Accessing the openLCR web site can be done from any computer with Internet
access.

• While downloading from openLCR, “ ” flashes on the base unit display.

Preparation

To create data on the openLCR web site

1 Access the openLCR’s web site at www.openLCR.com and click on

the “Manage Account/Login” tab.

2 Enter your Telephone Number and Password, th en click .

Accept

3 Follow the on-screen instructions.

Phone book data:

• To create the phone book data, enter a name of up to 16 characters, and a
phone number of up to 32 digits.

Ringer melodies:

• The unit stores up to 2 ringer melodies in the handset and base unit
separately and you can select up to 2 ringer melodies as ringer tone (p. 78,
79, 93).

Function setup:

• See openLCR’s web site for function items available for download.

Information:

• You can select the information which you want to show on the handset
display.

• The description on the openLCR web screen is subject to change without notice.

Telephone System

Useful InformationAnswering System

For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)

91

openLCR Service for Caller IQ

To download data from openLCR

Each time you download data (p. 91) from openLCR, the information stored in your unit
will be updated. To view up-to-date information, you will need to download it to your unit.

• You can select the items of information on the web site which you want to view.

• Each handset can download its own data only.

One handset can be used to download data for the base unit.

• Horoscopes are for entertainment purposes only.

Handset

1 Press [MENU].
2

Scroll to “

Caller IQ

” by pressing

[d]

or

[B]

, then press the soft key ( ).

SELECT

3 Scroll to “Get new Info.?” by pressing

[d] or [B], then press the soft key ( ).

• The unit will dial openLCR automatically.

• A voice prompt will be heard.

If you live in or move from another area to Fort
Collins, Colorado, press [#] before pressing the
soft key ( ).

YES

YES

Get new Info.?

Listen & follow
phone guidance.

4 Follow the voice prompt to start downloading.

•

If you have rotary or pulse service, you need to press
mode temporarily to tone, before following the voice prompt.

• After downloading starts, the handset must be off-hook. DO NOT PLACE the

handset on the base unit or charger (for KX-TG5243 or accessory handset
users, p. 3). Placing the handset on the base unit or charger will termi nate
the download process. DO NOT PRESS [OFF] (pressing [OFF] will
terminate the download process).

[*] to change the dialing

5 When downloading is complete, a beep

sounds.

[]

Caller IQ on
Download OK!

• You can also go to the Caller IQ menu after pressing [C] or [s].
Press [MENU], then [3] to select “3=Caller IQ”. Follow steps 3 to 5 above.

• If the handset beeps 3 times and the following is
displayed, the unit has lost communication with
openLCR. Store items by following the steps below.

1. Access the openLCR web site.

2. Go to the web screen to create the data.

• To download the phone book data, check the “Re-Download All” box,
then click . Then go to step 3.

3. Start again from step 1 (“To download data from openLCR”).

Save

92

Download
incomplete.
Try again.

openLCR Service for Caller IQ

• If the handset beeps 3 times and the following is

displayed, some items could not be stored in the phone
book. Store items by following the steps below.

1. Erase items which do not exist on the web from the
phone book of the unit (p. 43).

2. Access the openLCR web site.

3. Go to the web screen to create the phone book data.

4. Check the “Re-Download All” box, then click .

5. Start again from step 1 (“To download data from openLCR” on page 92).

• You cannot access the openLCR server if a telephone or fax machine on the
same phone line is in use simultaneously.

• While the unit is downloading data from openLCR, the Call Waiting Service cannot
be used.

Save

Download
incomplete.
Phone book full.

To use downloaded melodies as the ringer tone

The melody(ies) you download from openLCR are stored in the base unit and
handsets and will be heard when you receive an outside call. The names of each
melody (up to 14 characters) are also downloaded.

To select the desired melody, go to the Ringer tone menu in the Ringer setting
menu (p. 21). Downloaded melody 1 and 2 can also be selected by:
— If using the handset, press [d], [B], [8] or [9].
— If using the base unit, press [H], [G], [8] or [9].

To view information

1 Press [MENU].

Preparation

Telephone System

2 Scroll to “Caller IQ” by pressing [d] or

[B], then press the soft key ( ).

3 Press the soft key ( ) at “View

Info.?”.

• The items of information which you selected on
the web are displayed.

• If information is not downloaded to your unit,

“Get new Info.?” will be displayed.

To download information, see page 92.

YES

SELECT

Caller IQ
View Info.?

4 Scroll to the desired information by pressing

[d] or [B].

• You can also select the desired information by

pressing dialing buttons.

5 When finished, press [OFF] or place the

handset on the base unit or charger.

For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)

Useful InformationAnswering System

93

Important Safety Instructions

When using this unit, basic safety precautions should always be followed to reduce
the risk of fire, electric shock, or personal injury.

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on this unit.

3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.

4. Do not use this unit near water , for example, near a bathtub, washbowl, kitchen
sink, or the like.

5. Place this unit securely on a stable surface. Serious damage and/or injury may
result if the unit falls.

6. Do not cover slots and openings on the unit. They are provided for ventilation
and protection against overheating. Never place the unit near radiators, or in a
place where proper ventilation is not provided.

7. Use only the power source marked on the unit. If you are not sure of the type of
power supplied to your home, consult your dealer or local power company.

8. Do not place objects on the power cord. Install the unit where no one can step
or trip on the cord.

9. Do not overload wall outlets and extension cords. This can result in the risk of
fire or electric shock.

10. Never push any objects through slots in this unit. This may result in the risk of
fire or electric shock. Never spill any liquid on the unit.

11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit
to an authorized servicenter when service is required. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the unit is subsequently used.

12. Unplug this unit from the wall outlet and refer servicing to an authorized
servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating instructions.

Adjust only controls covered by the operating instructions. Improper

adjustment may require extensive work by an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.

13. During thunderstorms, avoid using telephones except cordless types. There
may be a remote risk of an electric shock from lightning.

14. Do not use this unit to report a gas leak, when in the vicinity of the leak.

94

SAVE THESE INSTRUCTIONS

Important Safety Instructions

CAUTION:

To reduce the risk of fire or injury to persons, read and follow these instructions.

1. Use only the battery(ies) specified.

2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local
waste management codes for special disposal instructions.

3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and
may cause burns or injury to the eyes or skin. The electrolyte may be toxic if
swallowed.

4. Exercise care in handling batteries in order not to short the battery to conductive
materials such as rings, bracelets, and keys. The battery and/or conductor may
overheat and cause burns.

5. Charge the battery(ies) provided with or identified for use with this product only in
accordance with the instructions and limitations specified in this manual.

W ARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.

•

The AC adaptor is used as the main disconnect device, ensure that the AC outlet is
located/installed near the unit and is easily accessible.

Preparation

Telephone System

For assistance, please call: 1-800-211-PANA(7262)

Useful InformationAnswering System

95

FCC and Other Information

This equipment complies with Part 68 of th e FCC rules and the requi rements adop ted
by the ACTA. On the bottom of this equipment is a label that contains, among other
information, a product identifier in the format US:ACJ-----.
If requested, this number must be provided to the telephone company.

Registration No. .........................................................(found on the bottom of the unit)

Ringer Equivalence No. (REN)................................................................................0.1B

A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA . A comp liant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is also
compliant.

The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for this product is part
of the product identifier that has the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

If this equipment causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required. But if
advance notice isn’t practical, the telephone company will notify the customer as soon
as possible. Also, you will be advised of your right to file a complaint with the FCC if
you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations
or procedures that could affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information,
please contact a Factory Servicenter or other Authorized Servicer. If the equipment
is causing harm to the telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this equipment does not disable your alarm equipment. If
you have questions about what will disable alarm equipment, consult your
telephone company or a qualified installer.

WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:

1) Remain on the line and briefly explain to the dispatcher the reason for the call.
Perform such activities in the off-peak hours, such as early morning or late evenings.

2)

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

Privacy of communications may not be ensured when using this phone.

96

FCC and Other Information

CAUTION:

Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this device.

Note:

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

— Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to

nearby TVs and VCRs. To minimize or prevent such interference, the base of the
cordless telephone should not be placed near or on top of a TV or VCR. If
interference is experienced, move the cordless telephone further away from the TV
or VCR. This will often reduce, or eliminate, interference.

Operating near 5.8GHz electrical appliances may cause interference. Move away
from the electrical appliances.

FCC RF Exposure Warning:

This product complies with FCC radiation exposure limits set forth for an
uncontrolled environment . To comply with FCC RF exposure requirements the base
unit must be installed and operated with its antenna located 20 cm or more between
antenna and all person’s body (excluding extremities of hands, wrist and feet). The
handset unit may be carried and operated with only the specific provided belt-clip.
Other non-tested belt-clips or similar body-worn accessories may not comply and
must be avoided. The base and handset units must not be co-located or operated in
conjunction with any other antenna or transmitter.

This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section

68.316.
When you hold the phone to your ear, noise might be heard in your Hearing Aid.

Some Hearing Aids are not adequately shield ed from external RF (radio frequ ency)
energy. If noise occurs, use an optional headset accessory or the speakerphone
option (if applicable) when using this phone. Consult your audiologist or Hearing
Aid manufacturer about the availability of Hearing Aids which provide adequate
shielding to RF energy commonly emitted by digital devices.

Preparation

Telephone System

Useful InformationAnswering System

A TIA/EIA-IS-968 compliant telephone cord and modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone network
or premises wiring using a compatible modular jack that is also TIA/EIA-IS-968
compliant.

For assistance, please call: 1-800-211-PANA(7262)

97

FCC and Other Information

The software contained in this equipment to allow user access to the network must
be ungraded to recognize newly established network area codes and exchange
codes as they are placed into service.

Failure to upgrade the premises systems or peripheral equipment to recognize the
new codes as they are established will restrict the customer and the customer’s
employees from gaining access to the network and to these codes.

• Environment — do not place the unit in a room where the temperature is less
than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4”) clearance around
the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration,
shock, or direct sunlight.

• Medical — consult the manufacturer of any personal medical device s, such as
pacemakers or hearing aids, to determine if they are adequately shielded from
external RF (radio frequency) energy. (The unit operates in the frequency range of
5760MHz to 5840MHz, and the power output level can range 0.25 to 0.5 watts.)
Do not use the unit in health care facilities if any regulations posted in the area
instruct you not to do so. Hospitals or health care facilities may be using
equipment that could be sensitive to external RF (radio frequency) energy.

•Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or any
abrasive powder. When you leave the unit unused for a long period of time, unplug
the AC adaptor from the outlet.

• If there is any trouble — disconnect the unit from the telephone line and connect
a known working phone. If the known working phone operates properly, have your
unit repaired by one of the authorized Panasonic Factory Service Centers. If the
known working phone does not operate properly, consult your telephone
company.

98

Index

A

Accessories . . . . . . . . . . . . . . . . . . 2

Accessory handset. . . . . . . . . . . . . 3

Answering calls, base unit . . . . . . 31

Answering calls, handset . . . . . . . 31

Answering System . . . . . . . . . . . . 63

Auto talk . . . . . . . . . . . . . . .19, 31, 48

B

Backlit LCD. . . . . . . . . . . . . . . . . . .29

Base unit location. . . . . . . . . . . . . . 6

Battery charge . . . . . . . . . . . . . 6, 13

−

Battery information. . . . . . . . . . . . 14

Battery replacement . . . . . . . . 13, 14

Battery strength . . . . . . . . . . . . . . 13

Belt clip. . . . . . . . . . . . . . . . . . . . . 77

−

Booster. . . . . . . . . . . . . . . . . . . . . 29

C

Call share . . . . . . . . . . . . . . . . . . . 53

Call Waiting Caller ID display . . . . 57

Call waiting tone. . . . . . . . . . . . . . 57

−

Caller ID number auto edit . . 36, 37

−

Call monitoring . . . . . . . . . . . . . . . .63

Caller ID service. . . . . . . . . . . . . . 32

Caller IQ . . . . . . . . . . . . . . . . . . . . .90

Caller List, editing. . . . . . . . . . . . . 36

Caller List, erasing . . . . . . . . . . . . 38

Caller List, storing. . . . . . . . . . . . . 38

Caller List, viewing . . . . . . . . . . . . 35

Calling back from the Caller List. . 35

−

Chain dial . . . . . . . . . . . . . . . . . . . 42

CID (Caller ID) . . . . . . . . . . . . . . . 34

−

Clarity booster . . . . . . . . . . . . . . . 29

CONF (Conference) . . . . . . . . . . . .53

Conference calls. . . . . . . . . . . . . . .53

−

Copy phone book. . . . . . . . . . . . . .44

D

−

Date and time. . . . . . . . . . . . . . . . 17

Deregistration. . . . . . . . . . . . . . . . 80

Dialing mode. . . . . . . . . . . . . . . . . 18

Direct commands . . . . . . . . . . 78, 79

Displays . . . . . . . . . . . . . . . . . . . . 10

Display language . . . . . . . . . . . . . .18

For assistance, please call: 1-800-211-PANA(7262)

E

Erasing messages. . . . . . . . . . . . . 67

Erasing all messages. . . . . . . . . . . 67

Error messages . . . . . . . . . . . . . . . 82

Extension number . . . . . . . 47, 80, 81

F

FCC and other information . . . . . . 96

FLASH button . . . . . . . . . . . . . . . . 58

Flash time . . . . . . . . . . . . . . . . . . . 58

−

Function menu,

Direct commands. . . . . . . . . . . 78, 79

Function menu, selection. . . . . . . . 15

Function menu, table. . . . . . . . . . . 16

G

−

Greeting message. . . . . . . . . . . . . 23

H

Headset, optional. . . . . . . . . . . . . . 77

Hold . . . . . . . . . . . . . . . . . . . . . 28, 30

I

Incoming call tone . . . . . . . . . . . . . 59

Installation, AC adaptor . . . . . . . . . 12

Installation, battery. . . . . . . . . . . . . 13

Installation, telephone line cord. . . 12

Intercom call . . . . . . . . . . . . . . . . . 47

K

Key tone. . . . . . . . . . . . . . . . . . . . . 60

L

LCD contrast . . . . . . . . . . . . . . . . . 22

Lighted handset keypad. . . . . . . . . 29

Line mode . . . . . . . . . . . . . . . . . . . 19

Listening to messages. . . . 64, 65, 70

Location of controls . . . . . . . . . . . 7, 8

Preparation

Telephone System Useful Information

Answering System

99

Index

M

Mailbox. . . . . . . . . . . . . . . . . . . . . . 61

Mailbox, password. . . . . . . . . . . . 62

−

Mailbox, transferring a call. . . . . . 69

Making calls, base unit. . . . . . . . . 30

Making calls, handset . . . . . . . . . 27

Memo message . . . . . . . . . . . 68, 72

−

Message alert . . . . . . . . . 26, 64, 65

Message storage . . . . . . . . . . . . . 24

Microphone, base unit. 23, 30, 49, 68

Microphone, handset . . . . . . . . . . 27

−

Monitoring incoming calls . . . . . . . 63

Mute. . . . . . . . . . . . . . . . . . . . . . . 56

N

Navigator key. . . . . . . . . . . . . . . . . 9

Noise . . . . . . . . . . . . . . . . . . . . . . . 6

Number of rings . . . . . . . . . . . . . . . 25

O

openLCR . . . . . . . . . . . . . . . . . . . . 90

P

Paging . . . . . . . . . . . . . . . . . . . . . 47

PAUSE. . . . . . . . . . . . . . . . . . . . . 56

−

Phone book . . . . . . . . . . . . . . . . . . 39

−

Phone book, copying. . . . . . . 44, 45

Phone book, dialing . . . . . . . . 41, 42

Phone book, downloading . . . . . . . 91

Phone book, editing. . . . . . . . . . . 43

Phone book, erasing . . . . . . . . . . 43

Phone book, names. . . . . . . . . . . 40

Phone book, storing. . . . . . . . . . . 39

Power failure . . . . . . . . . . 12, 17, 24

Privacy feature. . . . . . . . . . . . . . . 56

Pulse service . . . . . . . . . . . . . . . . 57

R

−

Recording mode . . . . . . . . . . . . . . 26

Recording time. . . . . . . . . . . . . . . 24

Redial. . . . . . . . . . . . . . . . . . . 28, 30

Redial list . . . . . . . . . . . . . . . . . . . 28

−

Registration . . . . . . . . . . . . . . 80, 81

Registration, canceling. . . . . . . . . 80

Remote code . . . . . . . . . . . . . . . . 71

100

Remote operation, handset. . . . . . 65

Remote operation, touch tone

phone . . . . . . . . . . . . . . . . . . . . . . 70

Ringer off . . . . . . . . . . . . . 20, 21, 31

Ringer tone . . . . . . . . . . . . . . . 21, 22

Ringer volume. . . . . . . . . . . . . 20, 21

Room monitor . . . . . . . . . . . . . . . . 54

Rotary service, tone dialing. . . . . . 57

S

Safety instructions. . . . . . . . . . . . . 94

Shipping product for service

. . . . . . . . . . . . .Back cover

Soft keys. . . . . . . . . . . . . . . . . . . . . 9

Speed dialer . . . . . . . . . . . . . . . . . 46

Specifications . . . . . . . . . . . . . . . 103

SP-phone, base unit . . . . . . . . . . . 30

SP-phone, handset . . . . . . . . . . . . 27

T

−

Talking Caller ID. . . . . . . . 32, 33, 34

Toll saver . . . . . . . . . . . . . . . . . . . 25

−

Transferring a call. . . . . . . . . . . . . 50

Troubleshooting, Answering

System . . . . . . . . . . . . . . . . . . . . . 87

Troubleshooting, general . . . . . . . 88

Troubleshooting, openLCR

service for Caller IQ . . . . . . . . . . . 89

Troubleshooting, Telephone

System . . . . . . . . . . . . . . . . . . . . . 84

TTY. . . . . . . . . . . 2, 102, Back Cover

V

VE (Voice Enhancer) . . . . . . . . . . 29

−

Voice enhancer technology . . . . . 29

Voice menu. . . . . . . . . . . . . . . 66, 72

−

Voice paging. . . . . . . . . . . . . . . . . 49

Volume control, base unit . 24, 30, 66

Volume control, handset. . . . . 28, 66

W

Wall mounting. . . . . . . . . . . . . . . . 74

Warranty . . . . . . . . . . . . . . . . . . . 101

• “

−

” indicates important information

and frequently used features.