Panasonic KX-TG4500B, KX-TG4500 User Manual

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Page 1

Operating Instructions

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Digital Cordless Phone System

Model No.

5.8 GHz Expandable

KX-TG4500

This unit is compatible with Caller ID. To use this feature you must subscribe to the appropriate service offered by your service provider.

Charge the cordless handset battery for 7 hours before initial use.

Please read these Operating Instructions before using the unit and save them for future reference.

For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.

Page 2

Table of Contents

Introduction

Accessory information . . . . . . . . . . . . . . 5

Expanding your phone . . . . . . . . . . . . . . 6

Important safety instructions . . . . . . . . . 7

For best performance . . . . . . . . . . . . . . . 9

System capabilities. . . . . . . . . . . . . . . . 10

Preparation

Installation . . . . . . . . . . . . . . . . . . . . . . 11

Installing the backup battery in the

base unit . . . . . . . . . . . . . . . . . . . . . 11

Connecting the base unit handset

and AC adaptor . . . . . . . . . . . . . . . . 12

Connecting the line cords . . . . . . . . 13

Connecting the AC adaptor to the

charger . . . . . . . . . . . . . . . . . . . . . . 15

If you subscribe to a DSL service . . 15 Installing the battery in the

cordless handset . . . . . . . . . . . . . . . 16

Battery charge . . . . . . . . . . . . . . . . 16

Controls and display. . . . . . . . . . . . . . . 18

Controls . . . . . . . . . . . . . . . . . . . . . 18

Using softkeys and navigation keys 21

Displays . . . . . . . . . . . . . . . . . . . . . 23

Setting-up the unit before use . . . . . . . 24

Setting the date and time . . . . . . . . 24

Setting the display language . . . . . . 24

Selecting the line mode . . . . . . . . . 25

Selecting the dialing mode . . . . . . . 25

Registering additional cordless

handsets . . . . . . . . . . . . . . . . . . . . . 25

Making/Answering Calls

Making calls . . . . . . . . . . . . . . . . . . . . . 28

Answering calls . . . . . . . . . . . . . . . . . . 32

Using additional lines during

a conversation . . . . . . . . . . . . . . . . . . . 34

Intercom . . . . . . . . . . . . . . . . . . . . . . . . 35

Making an intercom call . . . . . . . . . 35

Answering intercom calls . . . . . . . . 35

Transferring a call. . . . . . . . . . . . . . . . . 36

Placing a call on hold . . . . . . . . . . . . . . 37

Swapping between two external calls . 37

Conference calls. . . . . . . . . . . . . . . . . . 38

Useful features during a call. . . . . . . . . 39

Joining in a conversation . . . . . . . . 39

Call privacy . . . . . . . . . . . . . . . . . . . 39

Recording a conversation . . . . . . . . 40

Muting your conversation . . . . . . . . 40

Using the PAUSE key (for PBX

line or long distance calls) . . . . . . . . 41

Using the FLASH key . . . . . . . . . . . 41

For call waiting service users . . . . . 41

Temporary tone dialing . . . . . . . . . . 42

Phonebook

Using the Phonebook . . . . . . . . . . . . . . 43

Storing names and numbers in the

Phonebook . . . . . . . . . . . . . . . . . . . 43

Finding and calling a Phonebook

item . . . . . . . . . . . . . . . . . . . . . . . . . 44

Editing Phonebook items . . . . . . . . 45

Erasing Phonebook items . . . . . . . . 46

Chain dial . . . . . . . . . . . . . . . . . . . 46

Caller ID Service

Using caller ID service . . . . . . . . . . . . . 47

Caller list . . . . . . . . . . . . . . . . . . . . . . . . 48

Viewing and calling back using the

caller list . . . . . . . . . . . . . . . . . . . . . 48

Editing a caller’s phone number

before calling back . . . . . . . . . . . . . 49

Storing caller information in the

Phonebook . . . . . . . . . . . . . . . . . . . 50

Erasing caller information . . . . . . . . 50

Voice Mail System

Voice Mail System . . . . . . . . . . . . . . . . 51

Setting the mailbox password . . . . . 51

Listening to messages from the

base unit . . . . . . . . . . . . . . . . . . . . . 52

Listening to messages with the

cordless handset . . . . . . . . . . . . . . . 55

Creating and sending messages . . . 57 Transferring a call to a personal

mailbox . . . . . . . . . . . . . . . . . . . . . . 58

Checking the remaining recording

time and number of messages . . . . 59

Erasing all messages stored in a

mailbox . . . . . . . . . . . . . . . . . . . . . . 59

User greetings . . . . . . . . . . . . . . . . . 60

Personal greetings . . . . . . . . . . . . . 60

Turning the cordless handset

answer mode on or off . . . . . . . . . . 62

Remote access

Remote access. . . . . . . . . . . . . . . . . . . 63

Accessing the voice mail system

remotely . . . . . . . . . . . . . . . . . . . . . 63

Automated Attendant System

Automated Attendant System. . . . . . . . 66

How the Automated Attendant

System works . . . . . . . . . . . . . . . . . 66

2 For assistance, please visit http://www.panasonic.com/phonehelp

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Table of Contents

Setting the Automated Attendant

System . . . . . . . . . . . . . . . . . . . . . . 67

Call transfer status . . . . . . . . . . . . . 69

Call operator status . . . . . . . . . . . . . 70

Answering System

Setting the Answering System . . . . . . 71

Turning on the Answering System . 71

Defining the number of rings . . . . . . 71

Selecting the pre-recorded

greeting message . . . . . . . . . . . . . . 71

Recording a greeting message . . . . 72

Selecting a greeting message . . . . . 72

Changing a recorded message . . . . 72

Erasing a greeting message . . . . . . 72

Turning off the Answering System . 72

Programmable Settings

Guide to programming . . . . . . . . . . . . . 73

Base programming . . . . . . . . . . . . . 73

Cordless handset programming . . . 75 Initializing base unit and cordless

handset(s) . . . . . . . . . . . . . . . . . . . . . . 76

Clearing settings . . . . . . . . . . . . . . . 76

Clearing the Caller List . . . . . . . . . 77

Clearing the Phonebook . . . . . . . . . 77

Clearing the redial list . . . . . . . . . . . 78

Erasing messages . . . . . . . . . . . . . 78

Ringer settings . . . . . . . . . . . . . . . . . . . 79

Selecting the ringer volume . . . . . . 79

Selecting the ringer pattern . . . . . . . 79

Call options. . . . . . . . . . . . . . . . . . . . . . 80

Auto talk . . . . . . . . . . . . . . . . . . . . . 80

Caller ID edit . . . . . . . . . . . . . . . . . . 81

Setting up ring groups . . . . . . . . . . . 81

Display options . . . . . . . . . . . . . . . . . . . 82

Adjusting the LCD contrast . . . . . . 82

Changing the name of the

cordless handset . . . . . . . . . . . . . . . 82

Telephone settings . . . . . . . . . . . . . . . . 83

Selecting the flash time . . . . . . . . . . 83

Line selection for outgoing calls . . . 83

Setting up the telephone line . . . . . . . . 84

Restricting calls . . . . . . . . . . . . . . . . 84

Message alert . . . . . . . . . . . . . . . . . 85

Call screening (monitoring) . . . . . . . 85

Notify alert . . . . . . . . . . . . . . . . . . . . 85

Automatically deleting messages . . 87

Checking the remaining recording

time and number of messages . . . . 87

Music on hold . . . . . . . . . . . . . . . . . . . . 87

Turning the music on hold feature

on or off . . . . . . . . . . . . . . . . . . . . . . 87

Recording music on hold . . . . . . . . 88

Erasing the current music on hold .89

Other options . . . . . . . . . . . . . . . . . . . . 89

Selecting key tone . . . . . . . . . . . . . . 89

Adjusting the time automatically . . . 89 Re-registering a cordless handset

with the base unit . . . . . . . . . . . . . . 89

Storing speed dial numbers . . . . . . 90

Customer support . . . . . . . . . . . . . . 91

Programming with direct commands . . 92

Using direct commands on the

base unit . . . . . . . . . . . . . . . . . . . . . 92

Using mailbox direct commands on

the base unit . . . . . . . . . . . . . . . . . . 93

Using direct commands on the

cordless handset . . . . . . . . . . . . . . . 94

Useful Information

Wall mounting the charger . . . . . . . . . . 95

Cordless handset rechargeable

battery replacement . . . . . . . . . . . . . . . 96

Backup battery replacement. . . . . . . . . 96

Headset (optional) . . . . . . . . . . . . . . . . 97

Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 98

Reset button . . . . . . . . . . . . . . . . . . . . . 99

Adding another phone . . . . . . . . . . . . . 99

Error messages . . . . . . . . . . . . . . . . . 100

Display messages . . . . . . . . . . . . . 100

Voice messages . . . . . . . . . . . . . . 102

Troubleshooting . . . . . . . . . . . . . . . . . 103

General use . . . . . . . . . . . . . . . . . . 103

Programmable settings . . . . . . . . . 104

Making/answering calls, paging . . 104

Phonebook . . . . . . . . . . . . . . . . . . 105

Caller ID . . . . . . . . . . . . . . . . . . . . 106

Recharging the battery

(cordless handset) . . . . . . . . . . . . . 107

Voice mail system/ automated attendant system/

answering system . . . . . . . . . . . . . 108

Frequently asked questions . . . . . . . . 109

The base unit . . . . . . . . . . . . . . . . 109

The cordless handset . . . . . . . . . . 109

Messages and voice mail . . . . . . . 110

Calls . . . . . . . . . . . . . . . . . . . . . . . 111

Lines . . . . . . . . . . . . . . . . . . . . . . . 111

FCC and other information . . . . . . . . . 112

Warranty . . . . . . . . . . . . . . . . . . . . . . . 115

Specifications . . . . . . . . . . . . . . . . . . . 117

Customer services . . . . . . . . . . . . . . . 118

Index

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 119

For assistance, please visit http://www.panasonic.com/phonehelp 3

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Introduction

Thank you for purchasing your new Panasonic cordless phone system.

We recommend keeping a record of the following information for future reference.

Serial No.

Name and address of dealer

Caller ID and Call Waiting Service, where available, are telephone service provider services. After subscribing to Caller ID, this phone will display a caller’s name and phone number. Call Waiting Caller ID, which displays a second caller’s name and phone number while the user is engaged in another call, requires a subscription to both Caller ID and Call Waiting with Caller ID services (CWID).

1. The serial number can be found on the bottom of the unit.

Date of purchase

Attach your purchase receipt here.

4 For assistance, please visit http://www.panasonic.com/phonehelp

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Introduction

Accessory information

Included accessories

To order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277.

No. Accessory items Order number Quantity

1 AC adaptor (for base unit and charger) PQLV256Z 2

2 Base unit handset PQJXF0201Z 1

3 Cordless handset KX-TG4500BR 1

4 Cordless handset battery HHR-P104 1

5 Cordless handset battery cover PQYNTG4500BR 1

6 4-wire telephone line cord PQJA10088Z 2

7 Backup battery HHR-P516 1

8 Audio cable PQJA10165Z 1

9 Charger PQLV30046ZA 1

10 Handset cord PQJA212V 1

11 Belt clip PQKE10377Z5 1

1234

5678

91011

For assistance, please visit http://www.panasonic.com/phonehelp 5

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Introduction

Expanding your phone

KX-TG4500 includes one cordless handset and one base unit.

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KX-TGA450KX-TG4500

The system can be expanded by adding up to seven accessory cordless handsets, sold separately.

A maximum of eight cordless handsets can be registered to the base unit.

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The included cordless handset is pre-registered at the factory, and assigned an extension number of 1.

After purchasing accessory cordless handsets, you must register each to the base unit.

The model number of the accessory cordless handset is KX-TGA450. A charger unit is included with each accessory cordless handset. To order accessory cordless handsets, contact your dealer or call 1-800-211-PANA (1-800-211-7262) to locate a dealer.

(Please read the accessory cordless handset’s Installation Manual for more information).

6 For assistance, please visit http://www.panasonic.com/phonehelp

Page 7

Important safety instructions

When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on this unit.

3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this unit near water, for example near a bathtub, wash bowl, or kitchen sink.

5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls.

6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided.

7. This equipment should only be connected to a power supply as described on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord.

9. Do not overload power outlets or extension cords. This can result in the risk of fire or electric shock.

10. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit.

11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks.

For assistance, please visit http://www.panasonic.com/phonehelp 7

Introduction

Incorrect reassembly can cause electric shock when the unit is subsequently used.

12. Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur: A. When the power cord is damaged

or frayed.

B. If liquid has been spilled into the

unit.

C. If the unit has been exposed to rain

or water.

D. If the unit does not work normally

by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.

E. If the unit has been dropped or

physically damaged.

F. If the unit exhibits a distinct change

in performance.

13. Avoid using telephones during thunderstorms, except cordless types. There may be a remote risk of an electric shock from lightning.

14. Do not use this unit to report a gas leak when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

Page 8

Introduction

CAUTION:

Installation

L Never install telephone wiring during a

lightning storm.

L Never install telephone jacks in wet

locations unless the jack is specifically designed for wet locations.

L Never touch uninsulated telephone

wires or terminals unless the telephone line has been disconnected at the network interface.

L Use caution when installing or modifying

telephone lines.

L Do not touch the plug with wet hands. L The AC adaptor is used as the main

disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible.

L When installing the base unit and

cordless handset(s), ensure that antennas are not mounted in a position where they may cause injury. Particular care should be taken to ensure that antennas are not placed at eye level.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a

fire. They may explode. Check with local waste management codes for special disposal instructions.

L Do not open or damage the battery(ies).

Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

L Exercise care when handling the

battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies). This may cause a short circuit and the battery(ies) and/or the conductive material may overheat and cause burns.

L Charge the battery(ies) provided with or

identified for use with this product only in accordance with the instructions and limitations specified in this manual.

WARNING:

L To prevent the risk of fire or electrical

shock, do not expose this product to rain or any type of moisture.

L Unplug this unit from power outlets if it

emits smoke, an abnormal smell or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).

L The base unit handset and cordless

handset earpieces are magnetised and may retain small ferrous objects.

Medical

L Consult the manufacturer of any

personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. The unit operates in the frequency range of 5.8 GHz and the power output level can range from 0.04 to 0.25 watts. Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.

8 For assistance, please visit http://www.panasonic.com/phonehelp

Page 9

For best performance

Base unit location/noise

The base unit and cordless handset(s) use radio waves to communicate with each other.

For maximum distance and noise-free operation, we recommend the following:

L Placing the unit away from electrical

appliances such as a TV, personal computer or another cordless phone.

L Placing the base unit in a HIGH and

CENTRAL location with no obstructions such as walls.

L Raising the antenna vertically. L If you use the cordless handset near a

microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit.

L If you use the cordless handset near the

base unit of another cordless phone, noise may be heard. Move away from the other base unit and closer to your base unit.

Environment

L Keep the unit away from electrical noise

generating devices such as fluorescent lamps and motors.

L The unit should be kept free from

excessive smoke, dust, high temperature, and vibration.

L The unit should not be exposed to direct

sunlight.

L Do not place heavy objects on top of the

unit.

L When you leave the unit unused for a

long period of time unplug it from the power outlet.

L The unit should be kept away from heat

sources such as heaters and kitchen stoves. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

L The maximum calling distance may be

shortened when the unit is used in the following places: near obstacles such as

Introduction

hills, concrete walls, tunnels, subways, or near metal objects such as wire fences, etc.

L Operating near appliances operating

near 5.8 GHz may cause interference. Move away from these electrical appliances.

Routine care

L Wipe the outer surface of the unit with a

soft cloth. Do not use benzine, thinner, or any abrasive powder.

For assistance, please visit http://www.panasonic.com/phonehelp 9

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Introduction

System capabilities

The unit can accomodate up to four external telephone lines, which are provided by a telephone service provider, or up to two intercom calls.

The capabilities of the unit can be expanded by registering up to eight cordless handsets at the base unit (page 25).

How many external calls and intercom calls can be conducted at one time?

The unit allows four simultaneous external calls with the base unit and three cordless handsets, or with four cordless handsets1.

Ex. External call

on line1.

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External call on line2.

External call on line3.

Two intercom calls can be conducted on four cordless handsets while the base unit simultaneously makes an external call. For example, two pairs of cordless handsets can be engaged in separate intercom calls while the base unit is engaged in an external call.

Ex.

Intercom call 1 Intercom call 2

External call on line 1, 2, 3, or 4.

External call on line4.

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Up to three external calls can be conducted on cordless handsets or the base unit while a fourth cordless handset simultaneously conducts an intercom call with the base unit or another cordless handset. For example, the base unit and two cordless handsets can be engaged in separate external calls while two other cordless handsets can conduct an intercom call together.

Ex.

External call on line1.

External call on

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line2.

External call on line3.

Intercom call

In the above three cases: L All other cordless handsets are in the standby mode.

The number of cordless handsets that can be used simultaneously will vary depending on the availability of external and internal calls, and the usage of mailboxes.

10 For assistance, please visit http://www.panasonic.com/phonehelp

Page 11

Preparation

Installation

Installing the backup battery in the base unit

A rechargeable NiMH battery works as emergency power during a power failure. The fully charged backup battery provides the base unit with a minimum of 20 minutes operation. The battery is charged in the base unit while the AC adaptor is connected (page 12). It takes approximately 16 hours to charge fully.

1 Open the battery cover.

2 Install the backup battery in the

battery compartment. Plug in battery connector as shown, and close the battery cover.

BATTERY indicator:

L The BATTERY indicator lights while the

battery is being charged. (This is normal.)

L During a power failure (or if the AC

adaptor is disconnected), the BATTERY indicator shows the battery strength: Blinking slowly: The unit is operating from the battery backup. Blinking fast: The battery is not connected, defective or non-chargeable.

Note:

L The battery cannot be overcharged. L If the backup battery has been discharged, the unit will not work during a power failure.

If required, the unit can be replaced with a standard telephone to restore service during the power outage.

For assistance, please visit http://www.panasonic.com/phonehelp 11

BATTERY indicator

Page 12

Preparation

Connecting the base unit handset and AC adaptor

Raise the antenna.

Fasten the AC adaptor cord to prevent accidental disconnection.

Hook

Corded

Handset

Handset Cord

Power Outlet (AC 120 V, 60 Hz)

AC Adaptor

PQLV256

L Use only a Panasonic handset with the KX-TG4500. L Use only the included Panasonic AC Adaptor PQLV256 (Order No. PQLV256Z). L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel

warm during use.)

L The AC adaptor should be connected to a vertically-oriented or floor-mounted AC outlet.

Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

L The BATTERY indicator lights while the AC adaptor is connected with the backup

battery installed (page 11), this is normal.

L When placing the unit, care should be taken to place it so that the base unit antenna

does not cause a danger. Particular care should be taken to ensure that the antenna is not placed at eye level or in a position that may pose a risk to people’s eyes.

12 For assistance, please visit http://www.panasonic.com/phonehelp

Page 13

Connecting the line cords

Connect the telephone line cords to the base unit.

To connect two two-line telephone jacks

Two-Line Telephone Jacks (RJ14C)

Preparation

LINE3 LINE4

LINE1 LINE2

4-Wire

Telephone

Line Cord

LINE 3/4

LINE 1/2

For assistance, please visit http://www.panasonic.com/phonehelp 13

Page 14

Preparation

To connect four single-line telephone jacks

For this connection, please purchase two Panasonic T-adaptors KX-J24 and two 2-wire telephone line cords (PQJA10088Z). To order, call the accessories telephone number shown on page 5.

Single-Line Telephone Jacks (RJ11C)

2-Wire Telephone

LINE4

LINE3

Line Cord

T-Adaptor (KX-J24)

4-Wire Telephone Line Cord

LINE 3/4

LINE 1/2

2-Wire Telephone Line Cord

LINE2

Connect the telephone line cords to the T-adaptor KX-J24.

T-Adaptor (KX-J24)

2-LINE

LINE 2

PHONE

LINE1

4-Wire Telephone

Line Cord

2-Wire Telephone Line Cord

14 For assistance, please visit http://www.panasonic.com/phonehelp

Page 15

Connecting the AC adaptor to the charger

Fasten the AC adaptor cord in the retaining clip to prevent it from being disconnected.

AC Adaptor PQLV256

Preparation

Power Outlet (AC 120 V, 60 Hz)

L Use only the included Panasonic AC ADAPTOR PQLV256 (Order No. PQLV256Z). L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel

warm during use.)

L The charger can be wall mounted, if required (page 95).

If you subscribe to a DSL service

L Please attach a noise filter (contact your DSL provider) to the telephone line between

the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features (page 47) do not function properly.

For assistance, please visit http://www.panasonic.com/phonehelp 15

Page 16

Preparation

Installing the battery in the cordless handset

1 Insert the battery, and press it down

until it fits in position within the compartment.

Note:

L The end of the battery with the metal

terminals should be inserted first and should be at the foot of the cordless handset.

L The flat side of the battery should fit

against the inside of the battery compartment as shown.

2 Close the cover.

Battery charge

Place the cordless handset on the charger and charge for 7 hours before initial use. Make sure that the cordless handset faces forward as shown.

L The CHARGE indicator will light, and

“Charging” is displayed.

L When the battery is fully charged,

“Charge completed” is displayed.

L A discharged battery may charge quickly

and feel warm during the charging process. This is normal.

Charge

contacts

CHARGE indicator

Note:

L To ensure that the battery charges

correctly, clean the charge contacts of the cordless handset and charger monthly with a soft, dry cloth. Clean more often if the unit is subject to grease, dust or high humidity.

16 For assistance, please visit http://www.panasonic.com/phonehelp

Page 17

Preparation

Battery strength

You can confirm the battery strength on the cordless handset display.

Battery icon Battery strength

5 Fully charged

6 Medium

7 Low

When flashing: needs to be recharged.

8 Discharged

Recharging the battery

Recharge the battery when: –“Recharge battery” is displayed and

“7” flashes on the cordless handset display.

– the cordless handset beeps every 60

seconds while it is in use.

Note:

L Recharge the cordless handset battery

for more than 15 minutes or the display will continue showing the indication.

L When the battery is about to fail, the

cordless handset will display “Charge for 7 hrs” and 8. The cordless handset will not work unless the battery is charged.

Battery performance

After your Panasonic battery is fully charged, you can expect the following performance:

Operation Operating time

While in use

Up to 15 hours

(talking)

While not in use (standby)

1. Maximum talk time acheived after several recharge cycles.

2. The cordless handset is off the charger but not in use.

Up to 8 days

Note:

L Battery power is consumed whenever

the cordless handset is off the charger, even when the cordless handset is not in use. The longer you leave the cordless handset off the charger, the shorter you can actually talk on the cordless handset. Actual battery performance depends on a combination of how often the cordless handset is in use and how often it is not in use.

L Once the battery is fully charged, you do

not have to charge it again until “Recharge battery” is displayed and “7” flashes. This will maximize the battery life.

L If you want to keep the battery fully

charged at all times, place the cordless handset on the charger when the cordless handset is not in use. The battery cannot be overcharged.

For assistance, please visit http://www.panasonic.com/phonehelp 17

Page 18

Preparation

Controls and display

Controls

Base unit

1 2

LINE

INE

VOICE MAIL SYSTE

1 Corded handset 2 LINE 1, 2, 3 and 4, and indicators 3Display 4 {CONF} 5 {HOLD} 6 Antenna 7 {RESET} button 8 {INTERCOM}/{TRANSFER}, ({ALL},

{1} to {8})

9 {SP-PHONE}/{HEADSET} and

indicator

10 {BATTERY} indicator

PAUSE/EDIT

CALL WAIT/FLASH

EXIT/STOP

CLEAR

3 4 5

UTO

D A

TTE

NDA

LINE

CONF

HOLD

TRANSFER

MUTE

ALL

-P

P-P

ANSWER ON

BATTERY

REDIAL

INTERCOM /

ENTER

11 {REDIAL} 12 {PAUSE}/{EDIT} 13 {CALL WAIT}/{FLASH} 14 {TONE} 15 Microphone

VOICE MAIL

789101112131415

18 For assistance, please visit http://www.panasonic.com/phonehelp

Page 19

UTO

LINE

123

456

789

1 2 3

LINE

TTE

IL S

Preparation

ICE

MUTE

OLD

IT/STOP

LEA

/ T

ARC

ENTER

ADS

1 {ANSWER ON} 2 {MUTE} 3 F ({VOICE MAIL}) 4 {MENU}

Memory card:

Remove the memory card and use it as a name index for the cordless handset(s).

For assistance, please visit http://www.panasonic.com/phonehelp 19

45678

5 {ENTER} 6 Navigator key ({<}, {>}, {f}, {g}) 7 {CLEAR} 8 {EXIT}/{STOP}

Cover

Memory Card

Page 20

Preparation

1 2 3 4 5 6

1 AC adaptor socket 2 Backup battery cover 3 Line 3/4 jack 4 Line 1/2 jack 5 Headset jack 6 Base handset socket

20 For assistance, please visit http://www.panasonic.com/phonehelp

Page 21

Preparation

REDIAL

L WA

M / CLEAR

HOLD

TONE

OFF

Cordless handset

16 15 14 13 12 11

TALK

SP-PHONE

TONE

PAUSE

REDIAL

OFF

HOLD

IN TERCO M / CLEAR

FLA SH

CALL WA

1 Ringer indicator

Message indicator 2 Receiver 3Display 4 {OFF} 5 {HOLD}/{INTERCOM}/{CLEAR} 6 {FLASH}/{CALL WAIT} 7 Microphone 8 Charge contacts 9 {PAUSE}/{REDIAL} 10 {*} (TONE) 11 Joystick and {MENU}/{OK} 12 {s} (SP-PHONE) 13 {C} (TALK) 14 Headset jack 15 LINE keys 16 Softkeys 17 Speaker

Charger

Charge contacts

CHARGE

indicator

CHARGE indicator:

L The CHARGE indicator lights when the

battery is charging.

Note:

L The cordless handset battery requires

charging when the battery indicator on

4 5

the display blinks slowly and the battery low alarm sounds every 60 seconds (page 17).

Using softkeys and navigation keys

6 7

Using the cordless handset’s softkeys

Two softkeys and the joystick are used to

select functions displayed directly above each key. Functions displayed above each key will change depending on the state of use.

1:Handset 1

1 missed call

1:45PM JUL.25

M.box Menu Phb

For assistance, please visit http://www.panasonic.com/phonehelp 21

Page 22

Preparation

The cordless handset’s softkeys:

Display function

Add

Back

Action

Adds a new record

Moves to the previous step in a menu process

Call

Change

Calls the current contact

Changes the current greeting

Conf

Edit

End

Erase

M.box

Phb

Mute

Creates a conference call

Edits the current record

Ends recording

Erases the current record

Enters the mailbox

Displays the main menu

Enters the Phonebook

Mutes the conversation during a call

Moves to the next step in a menu process

Option

Aborts the current action

Accepts the current option

Displays the available options

Save

Select

Start

Yes

Saves the current record

Searches the records

Selects the current option

Starts recording

Confirms the current action

Using the cordless handset’s joystick

The cordless handset’s joystick can be used to navigate through menus and select items shown on the display. Use the

{^}, {V}, {f}, {g} keys to move the cursor around the screen, then press the {MENU}/{OK} key in the center to select an item.

The joystick’s up {^} and down {V} keys are also used to scroll through the function menu (page 75), the Caller List (page 48), and the Phonebook (page 43). The up {^} and down {V} keys also increase {^} and decrease {V} the receiver/speaker volumes while in talk mode (page 31).

The {g} key is used to select an item in the displayed menu.

The {f} and {g} keys move the cursor backwards and forwards when inserting a Phonebook item.

The {f} and {g} keys repeat or skip recorded messages.

The {f} key returns you to the previous screen.

Using the base unit’s navigator key

LOUD/

FWDBACK

The {>} and {<} keys increase and decrease the base unit speaker volumes and increase or decrease the volume while in talk mode (page 29). The {>} and {<} keys also scroll up and down through the displayed menu, toggle between number entry and name entry when in Phonebook number entry mode (page 43), and opens the Caller List when pressed in standby mode (page 48).

The {g} key selects an item in the displayed menu.

The {f} and {g} keys move the cursor backwards or forwards when inserting a Phonebook item.

The {f} and {g} keys repeat or skip recorded messages.

The {f} key returns you to a previous screen.

22 For assistance, please visit http://www.panasonic.com/phonehelp

Page 23

Preparation

Displays

Base

1. Handset In-Use icon

0:Base

76543

2. Auto Attendant icon

L1 L2 L3 L4

12:00AM JAN. 1

1 The handset in-use icon indicates the

status of the registered cordless handset(s). If a cordless handset is in talk or intercom mode, or listening to messages, the relevant number is displayed.

2 If you turn the automated attendant

system on (page 66), the relevant line icon is displayed.

3 The time and date are displayed on the

last line in standby mode. The display shows the dialed number, call status, programming options, Phonebook items, etc. If you subscribe to a Caller ID service, caller information will be displayed (page 47).

Cordless handset

2. Line Status icon

3 Battery icon

1. Voice Mail icon

1:Handset 1

11:05AM FEB.14

M.box

Phb

1 The F flashes if there is at least one

new message in your mailbox (page 55). It is also displayed during message playback.

2 The line status icons function as

follows:

Line Status Meaning

Off

The line is free.

(invisible)

On The line is in use.

Flashing A call is on hold

(page 37). The automated attendant or answering system is responding to a call (pages 66 and 71).

Flashing

A call is being received.

quickly

3 The battery icon indicates the battery

strength (page 17).

4 The cordless handset number (1 to 8) is

displayed in standby mode. The display shows the time and date, dialed number, call status, programming options, and Phonebook items, etc. If you subscribe to a Caller ID service, caller information will also be displayed (page 47).

5 The currently available softkeys are

displayed; this is dependent on the status of the handset. For a full list of softkeys, refer to page 22.

Backlit LCD displays

Both the base unit and cordless handset have a backlit LCD display.

The lighted cordless handset display will stay on for about ten seconds after pressing a key.

For assistance, please visit http://www.panasonic.com/phonehelp 23

Page 24

Preparation

Setting-up the unit before use

Setting the date and time

Base Unit

We recommend that you set the date and time.

Voice Date/Time Stamp: After each message playback, a synthesized voice will announce the date and time that the message was recorded (pages 53 and

55).

Note:

L If a power failure occurs, the date/time

will be retained for at least 20 minutes with the backup battery fully charged (page 11). Re-adjust if the date/time is incorrect.

L For Caller ID service users (page 47)

– If the time is set to adjust automatically

(page 89), the Caller ID information can set the clock after the first ring if the time is incorrect.

– If the time is set to adjust

automatically, the Caller ID information will automatically adjust the clock for daylight saving time.

1 While in standby mode, press {MENU}. 2 Scroll to “Date and time” by pressing

{<} or {>}, then press {ENTER}.

3 Set the date and time using the keypad

keys ({0} to {9}). Use the {f} or {g} keys to move the cursor to the digit to change, then press the correct number key.

L Enter the time in 12-hour notation. Do

not use military time.

4 Press {<} or {>} and hold, to select

“AM” or “PM”.

Example:

Date: 04.28.2006 Time: 02:37 AM

=PM

ENTER=Save

5 Press {ENTER}.

L Confirmation tone is heard.

Setting the display language

Base Unit

You can select either “English” or “Español” as the display language. The default is “English”. You must program the base unit and each cordless handset separately.

Note:

L Changing the display language also

changes the voice prompts to the selected language.

Specifying the base unit language

Handset

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Change language” by

pressing {<} or {>}, then press {ENTER}.

4 Press {<} or {>} to select the desired

language.

5 Press {ENTER}.

L Confirmation tone is heard.

Specifying cordless handset language

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Change language” by

pressing {V} or {^}, then press .

Select

4 Press {V} or {^} to select the desired

language.

5 Press .

Save

L Confirmation tone is heard.

24 For assistance, please visit http://www.panasonic.com/phonehelp

Page 25

Preparation

Selecting the line mode

Base Unit

The line mode for all lines is preset to “B” and generally should not be changed. If the line indicator on the base unit does not light properly, or the line status icons are not displayed on the cordless handset properly, the line mode selection is incorrect. Set line mode to “A”. Each line has its own setting.

1 Press {MENU}.

2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Set telephone line” by

pressing {<} or {>}, then press

{ENTER}.

4 Scroll to “Set line mode” by pressing

{<} or {>}, then press {ENTER}.

L The current settings are displayed.

5 Press {f} or {g} to select a line.

6 Press {<} or {>} to select the desired

setting.

7 Press {ENTER}.

L Confirmation tone is heard.

Selecting the dialing mode

Base Unit

If your lines have a touch-tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Select the mode for each line.

The default is “Tone”.

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Set telephone line” by

pressing {<} or {>}, then press {ENTER}.

4 Scroll to “Set dial mode” by pressing

{<} or {>}, then press {ENTER}.

L The current settings are displayed.

Example:

Dial mode

L1 L2 L3 L4

Tone

Tone Tone Tone

5 Use the {f} or {g} keys to select the

line to be set.

6 Press {<} or {>} to select “Pulse” or

“Tone”.

7 Press {ENTER}.

L Confirmation tone is heard.

Registering additional cordless handsets

The included cordless handset is preregistered at the factory and assigned the handset number 1. Do not try to register handset number 1 which has “1:Handset 1” on the display.

Optional cordless handsets must be registered at the base unit. You can add up to seven additional cordless handsets. Only one cordless handset can be registered at a time. The handset number is used as the extension number.

The model number of the optional cordless handset is KX-TGA450. To order, contact your dealer or call 1-800-211-PANA(7262) to locate a dealer.

Note:

L Ensure that the base unit and cordless

handset are in standby mode.

L Registration must be completed within

one minute.

L The cordless handset cannot be

registered if the base unit is not in registration mode.

For assistance, please visit http://www.panasonic.com/phonehelp 25

Page 26

Preparation

Registering

Handset and Base Unit

You can register handsets in two ways, both are described below. The latter way uses direct commands. For a complete list of direct commands refer to pages 92 through 94.

Method 1:

1 From the base unit, press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Registration” by pressing

{<} or {>}, then press {ENTER}.

4 Scroll to “HS registration” by

pressing {<} or {>}, then press {ENTER}.

L The handset registration screen is

displayed.

Press MENU, #, 123 on the handset, then press ENTER on base.

5 Press {ENTER}. 6 From the cordless handset, press

Registration. Press MENU, #, 123 on the base, then press

L The cordless handset attempts to

L After linking to the base unit, the

completion screen is displayed and confirmation tone is heard on both the base unit and registered cordless handset.

L Once successfully linked, “

registered

base unit and the cordless handset. Repeat to register additional cordless handsets.

” is displayed on both the

Handset

L To rename the cordless handset to

something memorable, refer to page 82.

Method 2:

1 From the base unit, press {MENU},

followed by {#}, {1}, {2}, {3}.

Press MENU, #, 123 on the handset, then press ENTER on base.

2 Press {ENTER}. 3 From the handset, press {MENU},

followed by {#}, {1}, {2}, {3}.

Registration. Press MENU, #, 123 on the base, then press

Back

4 Press .

L The cordless handset attempts to

L After linking to the base unit, the

L Once successfully linked, “

L To rename the cordless handset to

completion screen is displayed and confirmation tone is heard on both the base unit and registered cordless handset.

registered

base unit and the cordless handset. Repeat to register additional cordless handsets.

something memorable, refer to page 82.

” is displayed on both the

Handset

26 For assistance, please visit http://www.panasonic.com/phonehelp

Page 27

De-registering a cordless handset

Base Unit

Note:

L De-registering a cordless handset clears

all data on the base unit for the selected cordless handset (for example, Alert phone number, Alert on/off, greeting messages, etc.).

1 While the base unit is in standby mode,

press {MENU}.

2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Registration” by pressing

{<} or {>}, then press {ENTER}.

4 Scroll to “Deregistration” by

pressing {<} or {>}, then press {ENTER}.

Example:

L The numbers of the currently registered

cordless handsets are displayed.

L If there are no cordless handsets

registered, an error beep is heard and an error message displayed (page 100).

Deregistering HS No.: 1234----

<> ENTER=Select

5 Press {f} or {g} to move to the

cordless handset to be de-registered.

6 Press {ENTER}. 7 Press {ENTER} again to confirm the

operation.

L The completion screen is displayed and

confirmation tone is heard.

Preparation

For assistance, please visit http://www.panasonic.com/phonehelp 27

Page 28

Making/Answering Calls

Making calls

Four external calls can be handled simultaneously on separate telephone lines by the base unit and three cordless handsets (or by four cordless handsets). Additionally, two intercom calls can be handled simultaneously. The maximum operating number may decrease depending on the state of use.

Using the base unit

Base Unit

When you lift the base unit handset or press {SP-PHONE} to make a call, the unit automatically selects an available line (to change the line selection, see page 83) and you can dial a phone number. To hang up, replace the handset or press {SP-PHONE}.

Note:

L You can also pre-dial the phone number before lifting the base unit handset (page 29). L If the base unit and three cordless handsets or four other cordless handsets are in use,

you may not be able to make a call. In this case “The system is busy. Please try again later.” is displayed.

L If the unit detects a problem, an error message is displayed (page 100).

Corded

handset

Line keys and indicators

LINE

INE

VOICE MAIL SYSTE

PAUSE/E

CALL WAIT/FLASH

EXIT/STOP

CLEAR

LINE

BATTERY

REDIAL

DIT

{HOLD}

UTO

D A

TTE

NDANT

LINE

CONF

HOLD

TRANSFER

MUTE

ALL

-P

P-P

ANSWER ON

INTERCOM /

ENTER

VOICE MAIL

{REDIAL}

{EXIT}/{STOP}

{SP-PHONE} and

indicator

Microphone

{CLEAR}

{<}, {>}

28 For assistance, please visit http://www.panasonic.com/phonehelp

Page 29

Making/Answering Calls

Holding a handsfree conversation

1 Press {SP-PHONE}.

L The SP-PHONE indicator lights. L An available line is automatically

selected and the line indicator lights (to change the line selection, see page 83).

L You can select a line by pressing an

unlit LINE key, instead of pressing

{SP-PHONE}.

2 Dial the phone number.

L If you misdial, press {SP-PHONE}, and

start again from step 1.

3 When the other party answers, talk into

the microphone.

4 When you finish talking, press

{SP-PHONE} or place the handset on the base unit (if the call was switched to the handset).

L The SP-PHONE indicator light goes

out.

For best performance:

L Talk alternately with the caller in a quiet

room.

L If the other party has difficulty hearing

you, press {<} to decrease the speaker volume.

L You can switch to the handset by lifting it

up. To switch back to the speakerphone, press {SP-PHONE}.

L Press {SP-PHONE} again to switch

back to the handset.

Dialing after confirming the entered number

1 Enter the phone number.

L To correct a digit, press {CLEAR}.

Enter the correct number.

L If a pause is required when dialing,

press {PAUSE} where needed (page 41).

L To delete all digits, press and hold

{CLEAR}.

2 Press {SP-PHONE}.

L You can press a line key instead of

pressing {SP-PHONE}.

L The line number is displayed.

3 When the other party answers, talk into

the handset or microphone.

4 When you have finished speaking,

replace the handset or press

{SP-PHONE}.

Adjusting the base unit handset volume

Three levels (high/medium/low) are available for the handset volume.

Press {<} or {>} repeatedly during a call to increase or decrease the volume.

L Each time you press {<} or {>}, the

volume level will change.

Adjusting the speakerphone volume

Eight volume levels (high to low) are available for the speaker volume.

Press {<} or {>} repeatedly during a call to increase or decrease the volume.

L Each time you press {<} or {>}, the

volume level will change.

Adjusting the volume if you have an optional headset

Refer to “To connect an optional headset to the base unit” on page 97 for details on attaching a headset.

Three volume levels are available. Press {<} or {>}repeatedly during a call

to increase or decrease the volume. L Each time you press {<} or {>} the

volume level will change.

Redialing the last number dialed

1 Lift the base unit handset or press

{SP-PHONE}.

L You can press a line key instead of

{SP-PHONE}.

2 Press {REDIAL}.

L The last dialed phone number from the

base unit is redialed.

For assistance, please visit http://www.panasonic.com/phonehelp 29

Page 30

Making/Answering Calls

Making a call using the redial list

The last 10 different phone numbers dialed from the base unit are stored in the redial list.

1 Press {REDIAL}.

L The last number dialed is displayed.

No items stored” is displayed,

L If “

the list is empty.

2 Press {<} or {>} repeatedly to scroll

through the list, or press {REDIAL} repeatedly to display the desired number.

L To exit the list, press {EXIT}.

3 Lift the base unit handset or press

{SP-PHONE}.

L You can press a line key instead of

{SP-PHONE}.

Dialing speed dial numbers

Refer to “Storing speed dial numbers” on page 90 for details of how to set-up speed dial keys.

1 While in standby mode, press and hold

a dial key ({0} to {9}) for more than three seconds.

L The assigned speed dial for the key is

displayed.

L If a speed dial number has not been

assigned to this key, “ displayed.

No Number” is

2 Lift the base unit handset or press

{SP-PHONE}.

L You can press a line key instead of

{SP-PHONE}.

L The speed dial number is called.

Note:

L The speed dial function can be used with

the base unit handset or in handsfree mode (page 29).

Using the cordless handset

Handset

Softkeys

Line keys

{C}

{s}

{*}

{REDIAL}/

{PAU SE}

Joystick

{OFF}

{HOLD}/ {INTERCOM}/ {CLEAR}

{#}

{CALL WAIT}/ {FLASH}

Microphone

1 Press {C} or {s}.

L An available line is automatically

selected and the line is displayed (to change the line selection, see page

83).

L You can select a line by pressing {L1},

{L2}, {L3}, or {L4}, instead of pressing {C} or

L “

{s}.

Talk” or “SP-phone” is displayed.

2 Dial the phone number.

L The dialed number is displayed.

Example:

Talk

Line1

10123456789

MuteMenu

L After a few seconds the display will

show the length of the call.

Example:

Talk Line1

00-00-08

Menu Mute

3 When finished talking, press {OFF} or

place the cordless handset on the charger.

Note:

L If the base unit and three cordless

handsets or four cordless handsets are in use, you may not be able to make a call. In this case “The system is busy. Please try again later.” is displayed.

30 For assistance, please visit http://www.panasonic.com/phonehelp

Page 31

Making/Answering Calls

Holding a handsfree conversation

1 Press {s}.

L An available line is automatically

selected and the line is displayed (to change the line selection, see page 83).

SP-phone” is displayed.

L “

2 Dial the phone number.

L The dialed number is displayed. L After a few seconds the display will

show the length of the call.

3 When the other party answers, talk into

the microphone.

4 When finished talking, press {OFF} or

place the cordless handset on the charger.

For best performance:

L Talk alternately with the caller in a quiet

room.

L If the other party has difficulty hearing

you, press {V} to decrease the speaker volume.

L During a call you can switch from the

receiver to the speakerphone by pressing {s}. To switch back to the receiver, press {C}.

Dialing after confirming the entered number

1 Enter the phone number.

L To correct a digit, press {CLEAR}.

Enter the correct number.

L If a pause is required when dialing,

press {PAUSE} where needed (page 41).

L To cancel, press {CLEAR} and hold, or

press {OFF}.

2 Press {C} or {s}.

L You can press a line key instead of

pressing {C}or

L The line number is displayed.

{s}.

L After a few seconds, the display will

show the length of the call.

Example:

Talk Line1

00-01-30

MuteMenu

3 When finished talking, press {OFF} or

place the cordless handset on the charger.

Adjusting the cordless handset volume

Three levels (high/medium/low) are available.

While using the receiver, press {V} or {^} repeatedly.

Example:

Adjusting the speaker volume

Six levels (high to low) are available. While using the speaker, press {V} or {^}

repeatedly.

Example:

Lighted cordless handset keypad

The cordless handset dialing keys light when a call is received or a key is pressed. The lights go out about 10 seconds after pressing a key, lifting the cordless handset off the charger or answering a call.

Adjusting the volume if you have an optional headset

Refer to “To connect an optional headset to the cordless handset” on page 98 for details on attaching a headset.

Three volume levels are available.

Volume

Low

Volume

Low

High

For assistance, please visit http://www.panasonic.com/phonehelp 31

Page 32

Making/Answering Calls

Press {V} or {^} repeatedly during a call to increase or decrease the volume.

Each time you press {V} or {^} the volume level will change.

Redialing the last number dialed Press {C} or {s}, then press {REDIAL}.

Making a call using the redial list

The last ten different phone numbers dialed from the cordless handset are stored in the redial list.

1 Press {REDIAL}.

L The last number dialed is displayed.

No items stored” is displayed,

L If “

the list is empty.

2 Press {V} or {^} repeatedly to scroll

through the list, or press {REDIAL} repeatedly until the desired number is displayed.

L To exit the list, press {OFF}.

3 Press {C} or {s}.

Dialing speed dial numbers

Refer to “Storing speed dial numbers” on page 90 for details of how to set-up speed dial keys.

1 While in standby mode, press and hold

a dial key ({0} to {9}) for more than three seconds.

L The assigned speed dial for the key is

displayed.

L If a speed dial number has not been

assigned to this key, “ displayed.

No Number” is

2 Press {C} or {s}.

L You can press a line key instead of

pressing {C}or

L The speed dial number is called.

Note:

L This function can be used with the

handset or in handsfree mode (page 31).

{s}.

Answering calls

Four external calls can be handled simultaneously (or two intercom calls) by the base unit and three cordless handsets (or by four cordless handsets). When a call is received, the unit rings and “Incoming call” is displayed. The called line indicator on the base unit flashes quickly, and the line status icon flashes quickly on the cordless handset display.

The line is automatically selected when the call is answered.

If you subscribe to a Caller ID service, the calling party’s information will be displayed after the first ring (page 47).

To view the Caller ID information, wait until the second ring to answer a call.

When an intercom call (page 35) and an external call are received at the same time, the information for each call will be displayed alternately. Press {SP-PHONE} or go off-hook (using the base unit) or press {C} or {s} (using the cordless handset) to answer the intercom call. Press the line key to answer the external call.

Note:

L When the base unit and cordless

handset ringer volumes are set to OFF, they will not ring. displayed while the base unit/cordless handset(s) is in standby mode (page 79).

“Ringer off” is also

32 For assistance, please visit http://www.panasonic.com/phonehelp

Page 33

Making/Answering Calls

Using the base unit

You can answer a call by simply lifting the base unit handset. If the caller’s information is stored in the Phonebook (page 43) or in the Caller list (page 48), the caller’s name and number are displayed, otherwise “Incoming call” is displayed. To hang up, replace the handset.

Example:

If two calls are received together, the one with the lowest line number has priority when the base unit handset is picked up.

You can also answer a call by pressing {SP-PHONE} (see below) or pressing a LINE key to answer a call on a specific line.

If you receive an incoming call while using the mailbox (page 51), the display shows “Incoming call” and the incoming call tone will be heard. If the caller’s information is stored in the Phonebook (page 43) or in the Caller list (page 48), the caller’s name and number are also displayed.

Answering using the speakerphone

John Smith 1-012-345-6789

--------Line 1--------

Base Unit

1 Press {SP-PHONE}.

L The indicator lights. L The called line indicator light stops

flashing.

L You can also answer a call by pressing

the called line key ({Line1}, {Line2},

{Line3} or {Line4}).

2 Talk into the microphone. 3 When finished talking, press

{SP-PHONE}.

Note:

L To transfer a call to another extension

user, see page 36. To transfer the call to a mailbox to enable a caller to leave a message, see page 58.

Temporarily turning the ringer off

While the base unit is ringing for an outside call, you can turn the ringer off temporarily by pressing {MUTE}. The base unit will ring the next time a call is received.

To turn the ringer off permanently, see page 79.

Using the cordless handset

Handset

1 Press {C} or {s}.

L The called line status icon stops

flashing.

L You can also answer a call by pressing

the called line key (L1, L2, L3 or L4).

OR: If the cordless handset is on the charger, just lift it off. (This is not possible when the Auto Talk feature is set to OFF. See below and page 80).

2 When finished talking, press {OFF} or

place the cordless handset on the charger.

Note:

L If you are using the mailbox (page 51)

and receive an incoming call, the display shows “Incoming call” or the Caller ID information (page 47), if enabled, and incoming call tone is heard.

Example:

JOHN SMITH

1-012-345-6789

----- Line 1 -----

Auto talk

This feature allows you to answer a call by simply lifting the cordless handset off the charger. You do not need to press {C}. To activate this feature, see page 80.

Mute

For assistance, please visit http://www.panasonic.com/phonehelp 33

Page 34

Making/Answering Calls

Temporarily turning the ringer off

While the cordless handset is ringing for an outside call, you can turn the ringer off temporarily by pressing . The cordless handset will ring the next time a call is received.

To turn the ringer off permanently, see page 79.

Mute

Using additional lines during a conversation

During a conversation, if an incoming call is received on another line, the line indicator on the base unit and the line status icon on the cordless handset display will flash quickly. You will also hear two tones through the cordless handset or base unit handset.

You can make or answer a second call while the first call is on hold.

L If you subscribe to a Caller ID service,

the second caller’s information will be displayed when a call is being received on another line (page 47).

Note:

L To place the second call on hold, press

{HOLD} in step 3 before pressing the

line key for the first call.

L Pressing {HOLD} puts the current call

on hold. You can make or answer another call by pressing the line key for a line not in use. You can handle up to four calls at a time.

Using the cordless handset

Handset

Example: If you are using LINE 1

1 Press {HOLD} twice to put the first call

(LINE 1) on hold (page 37).

L The line status icon flashes.

2 Press another line key (LINE 2, 3 or 4)

to make or answer a second call.

3 To return to the first call (LINE 1), press

the line key for the first call (LINE 1).

L The second call is terminated.

Example:

Talk Line1

00-01-30

MuteMenu

Using the base unit

Example: If you are using LINE 1

Base Unit

1 Press {HOLD} to put the first call (LINE

1) on hold (page 37).

L The LINE 1 indicator flashes.

2 Press another line key (LINE 2, 3 or 4)

to make or answer a second call.

L The selected LINE indicator lights.

Note:

L To hold the second call, press {HOLD}

twice, then press the line key for the first call.

L Pressing {HOLD} twice puts the current

call on hold while keeping the previously held calls active. You can make or answer another call by pressing the line key for a line not in use. You can handle up to four calls at a time.

3 To return to the first call (LINE 1), press

the line key for the first call (LINE 1).

L The second call is terminated.

Example:

34 For assistance, please visit http://www.panasonic.com/phonehelp

Talk Line1

00-01-32

Page 35

Making/Answering Calls

Intercom

Intercom calls can be made between a cordless handset and the base unit or between two cordless handsets. You can page all cordless handsets simultaneously from the base unit.

The number assigned to a cordless handset at registration is the extension number (page 25). The base unit extension number is 0.

Note:

L If you have difficulty hearing while using

the speakerphone on the base unit or the cordless handset, decrease the speaker volume by pressing {<}.

L If an incoming call is received during an

intercom call, you will hear incoming call tone and the line indicator will flash quickly.

L When an intercom call and an external

call (page 32) are received at the same time, the information for each call will be displayed alternately. Lift the handset or press {SP-PHONE} (base unit) or press {C} or {s} (cordless handset) to answer the intercom call. Press the line key to answer the external call.

Making an intercom call

Base Unit

Using the base unit

1 While the base unit is in standby mode,

press a key from {INTERCOM 1} to {INTERCOM 8} or press {INTERCOM

ALL}.

2 When the other party’s voice is heard,

lift the base unit handset or talk into the microphone.

3 To end the call, replace the handset or

press {SP-PHONE}.

Handset

Using the cordless handset

1 While the cordless handset is in

standby mode, press {INTERCOM}.

2 Press {V} or {^} to scroll to the base

unit or required cordless handset.

L Press {*} to select the base unit and

all cordless handsets.

L Only registered cordless handsets are

displayed.

3 Press or {OK}.

Select

4 To end the call, press {OFF}.

Answering intercom calls

Base Unit

Using the base unit

While the base unit is ringing, lift the handset or press {SP-PHONE}.

To end the call, replace the handset or press {SP-PHONE}.

Using the cordless handset

While the cordless handset is ringing, press {C} or {s}, or lift the handset off the charger if auto talk is enabled (page 80).

To end the call, press {OFF}, or place the handset on the charger.

Note:

L When the base unit and cordless

handset ringer volumes are set to OFF, they will not ring. displayed while the base unit/cordless handset(s) is in standby mode (page 79).

L If an incoming call is being received, the

line indicator on the base unit will flash quickly or the cordless handset user will hear incoming call tone. To answer, press the relevant line key.

Handset

“Ringer off” is also

Note:

L Using this feature can help you locate a

misplaced cordless handset.

For assistance, please visit http://www.panasonic.com/phonehelp 35

Page 36

Making/Answering Calls

Transferring a call

You can transfer an external call between the base unit and a cordless handset, or between two cordless handsets.

Note:

L If the paged party does not answer

within 30 seconds after you hang up, the transferred call will be returned to you with an audible tone. If the call is still not answered after 10 minutes, the automated attendant will respond to the caller (page 66). You may answer the call by pressing the relevant line key before the tone or before the automated attendant takes the call.

L Any user can accept a transferred call by

pressing the relevant line key.

L For information on transferring a call to a

mailbox, refer to “Transferring a call to a personal mailbox” on page 58.

Using the base unit

1 During a call, press the corresponding

TRANSFER key ({1} to {8}) to page the

cordless handset. To page all cordless handsets, press

TRANSFER {ALL}.

L The call is put on hold and the line

indicator flashes.

L If you press TRANSFER {ALL}, only

the cordless handset user who answers first can take the transferred call.

2 If required, wait for the cordless

handset user to answer and announce the transfer. If not required, go to step 3.

L If the paged party does not answer,

press the relevant line key.

3 To complete the transfer, replace the

handset or press {SP-PHONE}.

Base Unit

Answering a call transferred to the base unit

When the base unit rings, lift the handset or press {SP-PHONE}.

L After the paging party hangs up, you can

talk to the outside caller.

L You can press the relevant line key

instead of pressing {SP-PHONE} to talk to the outside caller.

Using the cordless handset

Handset

1 During a call, press {INTERCOM}/

{HOLD}/{TRANSFER}.

2 Press {V} or {^} to scroll to the required

cordless handset or base unit, or press {0} to {8}. Press {*} to select the base unit and all cordless handsets.

3 Press or {OK}.

Select

4 If required, wait for the paged party to

answer, announce the transfer. If not required, go to step 5.

L If the paged party does not answer,

press the relevant line key.

5 To complete the transfer, press {OFF}

or place the handset on the charger.

Answering a call transferred to a cordless handset

When the handset rings, press {C} or {s}, or lift the handset off the charger.

L After the paging party hangs up, you can

talk to the outside caller.

L You can press the relevant line key

instead of pressing {C} or {s} to talk to the outside caller.

36 For assistance, please visit http://www.panasonic.com/phonehelp

Page 37

Placing a call on hold

This feature allows you to put an outside call on hold.

Using the base unit

During an outside call, press {HOLD}. L “Hold” and the line number are

displayed.

Example:

Note:

L If a call is kept on hold for more than six

minutes, a warning tone is heard. After four additional minutes on hold, the automated attendant will respond to the caller who can then call a cordless handset or leave a message following the Incomplete Call Handling Menu (page 69).

L Replacing the handset on the cradle will

not affect the held call.

To return to the call, press the line key of the held call.

Note:

L Cordless handset users can release the

held caller by pressing the relevant line key.

Base Unit

Line1Hold

Making/Answering Calls

L If a call is kept on hold for more than six

minutes, a warning tone is heard. After four additional minutes on hold, the automated attendant will respond to the caller and he/she can call the base unit, another cordless handset or leave a message following the Incomplete Call Handling Menu (page 69).

L Replacing the cordless handset in the

charger will not affect the held call.

To return to the call, press the line key of the held call.

Note:

L The base unit and other cordless

handset users can release the held caller by pressing the relevant line key.

Swapping between two external calls

To swap between two external calls, both calls must first be put on hold (page 37). To connect to one of the held calls, press the line key for that call. To connect to the second call, place the current call on hold and press the line key for the second call.

Using the cordless handset

Handset

During an outside call, press {HOLD} twice.

L “Hold” and the line number are

displayed.

Example:

L The line status icon flashes on the

display.

Hold Line1

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Page 38

Making/Answering Calls

Conference calls

This feature allows you to join two calls to make a conference call. At least one of the other two parties must be an external line.

Conference with two external calls using the base unit

Base Unit

Example: If you are using LINES 1 and 2

1 During an outside call, press {HOLD} to

put the call (LINE 1) on hold (page 37).

2 Press {Line2} to make or answer a

second call.

3 When the second call is connected,

press {CONF} to make a conference call.

L All calls are connected.

Example:

Conference

00-00-20

L1 L2

L To hang up both lines, press

{SP-PHONE}.

L To hang up only one line, press the

line key for the party with which you want to continue talking.

L To put both lines on hold, press

{HOLD}. You can speak to one of the

held calls by pressing the line key for that call. To let the other party join the conversation again, press {CONF}.

Note:

L During a conference with two external

calls, both calls will be dropped if a line key not associated with either call is pressed.

Conference with two external calls using the cordless handset

Example: If you are using LINES 1 and 2

Handset

1 During an outside call, press {HOLD}

twice to put the first call (LINE 1) on hold (page 37).

2 Press {L2} to make or answer a second

call.

3 When the second call is connected,

press to make a conference call.

Conf

L All calls are connected.

Example:

L To hang up both lines, press {OFF} or

place the cordless handset on the charger.

L To hang up only one line, press the

line key for the party with which you want to continue talking.

L To put both lines on hold, press

{HOLD}.

To talk with only one caller, press the corresponding line key. To let the other party join the conversation again, press

Conf

Conference

00-00-45

L1 L2

Mute

Conference with an external call and cordless handset (using the base unit)

Example: If you are using LINE 1

Base Unit

1 During an outside call, press {HOLD} to

put the first call (LINE 1) on hold (page

37).

2 Press the corresponding {INTERCOM}

key ({1} to {8}) to page the required cordless handset or press {INTERCOM ALL}.

38 For assistance, please visit http://www.panasonic.com/phonehelp

Page 39

3 When the second call is connected,

press {CONF} to make a conference call.

L All calls are connected. L To leave the conference, replace the

base unit handset or press {SP-PHONE}. The two other parties can continue the conversation.

Conference with an external call and base unit or another cordless handset (using a cordless handset)

Example: If you are using LINE 1

Handset

1 During an outside call, press

{INTERCOM}.

2 Press {V} or {^} to scroll to the required

cordless handset or base unit, then press .

Select

L You can also select a handset with a

number key ({0} to {8}) or press {*} to page the base unit and all cordless handsets.

3 When the second call is connected,

press to make a conference call.

Conf

L All three calls are connected. L To leave the conference, press {OFF}

or place the cordless handset on the charger. The two other parties can continue the conversation.

Making/Answering Calls

Useful features during a call

Joining in a conversation

Base Unit

This feature allows the base unit user or another cordless handset user to join in a current conversation.

Note:

L The base unit user or a cordless handset

user cannot join a conversation between a cordless handset or the base unit and an external caller if Call Privacy has been turned on (page 39) by the base unit or another cordless handset user.

Example: A conversation is currently taking place between Handset 1 and a call on LINE 3.

Press and hold {Line3} on the base unit or another cordless handset.

L You join in the current conversation,

“Conference” is displayed.

Example (from the base unit):

Call privacy

Call privacy allows you to prevent other users from joining in your conversation with an outside caller.

Note:

L This feature is activated on a per-call

basis.

L You cannot activate this feature during

an intercom call or a conference call.

Handset

Conference

L3 H1

Base Unit

00-00-05

Handset

Using the base unit

1 While in conversation with an external

caller, press {MENU}.

2 Press {<} or {>} to scroll to “Privacy

ON”.

For assistance, please visit http://www.panasonic.com/phonehelp 39

Page 40

Making/Answering Calls

3 Press {ENTER}.

L A cordless handset user cannot join-in

your current conversation.

Example:

Using the cordless handset

Talk Line1

00-01-32

1 While in conversation with an external

caller, press .

2 Press {V} or {^} to scroll to “Privacy

ON”, followed by .

L Other cordless handset or base unit

users cannot join-in your current conversation.

Recording a conversation

Base Unit

This feature allows you to record your conversation with an external caller.

Note:

L Many states have imposed regulations

on the manner in which 2-way conversations may be recorded; you should inform the other party that the conversation is being recorded. Consult your telephone service provider for further information.

L You cannot record internal or

conference calls.

Select

Handset

1 While in conversation with an external

caller, press {MENU}.

L To stop recording:

If using the base unit, press followed by {ENTER}. If using the handset, press {MENU}, followed by .

Note:

L If the memory becomes full during the

conversation, recording stops and you will hear an error beep.

L When recording is selected, the Call

Privacy feature (page 39) activates.

Select

{MENU},

Muting your conversation

Base Unit

You can mute your voice during a conversation. While mute is turned on you will be able to hear the other party, but the other party will not be able to hear you.

Using the base unit

During a conversation, press {Mute}. L “<Mute>” will flash on the display. L To return to the conversation, press

{Mute} again.

Using the cordless handset

During a conversation, press . L will flash slowly on the display.

Mute

L To return to the conversation, press

Mute

again.

Handset

Mute

2 Press {<} or {>} to scroll to “2-way

record ON”.

3 If using the base unit, press {ENTER}.

If using the handset, press .

L Recording starts.

Example (from the base unit):

Talk Line1

00-01-32

40 For assistance, please visit http://www.panasonic.com/phonehelp

Select

Rec

Page 41

Making/Answering Calls

Using the PAUSE key (for PBX line or long distance calls)

Base Unit

A pause is sometimes required when making calls using a PBX or long distance service.

For example, if you need to dial the line access number “9” when making outside calls with a PBX:

Handset

1 Press {9}. 2 Press {PAUSE}, then dial the phone

number.

Example (from the base unit):

Note:

L A 3.5 second pause is inserted each

time {PAUSE} is pressed. Press {PAUSE} repeatedly to insert longer pauses.

Using the FLASH key

Handset

Pressing {FLASH} allows you to use special features of your host PBX, such as, transferring an extension call, or accessing optional telephone services such as Call Waiting (page 41).

L Pressing {FLASH} cancels mute (page

40) and temporary tone dialing mode (page 42).

Note:

L To change the flash time, see page 83.

Talk

9P012

Line1

Base Unit

For call waiting service users

Base Unit

If a call is received on the same line as the current conversation, you will hear call waiting tone. Press {CALL WAIT} to answer the second call.

To use Call Waiting, you must subscribe to your telephone service provider’s Call Waiting service.

L The first call is put on hold while you

answer the second call.

L To switch between calls, press

{CALL WAIT}.

L The call waiting service cannot be used

when: – the first call on the same line is on

hold, or

– the automated attendant system or

Answering System is responding to the first call on the same line (pages 66, 71).

Note:

L Please contact your telephone service

provider for details and availability of this service in your area.

Call waiting caller ID display

If you subscribe to both Caller ID and Call Waiting with Caller ID services (CWID), when a second call is received on the same line while talking, the second caller’s information will be displayed. After you hear call waiting tone while talking, the display shows the caller’s name with the phone number, and “Waiting” is displayed.

Example (from the base unit):

Handset

John Smith 0-123-456-7890

--------Waiting--------

For assistance, please visit http://www.panasonic.com/phonehelp 41

Page 42

Making/Answering Calls

Temporary tone dialing

Base Unit

You can temporarily switch the dialing mode from pulse to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.).

During a call, press {*} (to enter tone dialing mode) before entering access numbers which require tone dialing.

Note:

L The dialing mode will return to pulse

when you hang up.

Handset

42 For assistance, please visit http://www.panasonic.com/phonehelp

Page 43

Using the Phonebook

You can store names and phone numbers in the base unit and cordless handset’s Phonebooks. 100 items can be stored in each Phonebook. All Phonebook items are sorted in alphabetical order. Using the Phonebook, you can make a call by selecting a name from the list.

Note:

The base unit and every cordless handset have separate Phonebooks. You must set up each Phonebook individually.

Phonebook

L If a pause is required, press {PAU SE}

where needed (page 41).

Example:

012

<> ENTER=Save

6 Press {ENTER}.

L Confirmation tone is heard. L To continue adding items, repeat from

step 2.

Note:

L If the display shows “Memory is full”

in step 2, erase unnecessary Phonebook items (page 46).

Storing names and numbers in the Phonebook

Base Unit

Handset

Note:

L The storage of items must be carried out

separately for the base unit and cordless handset(s).

L Ensure that the base unit/cordless

handset is in standby mode.

Using the base unit

1 Press {MENU}. 2 Scroll to “Add phonebook” by pressing

{<} or {>}, then press {ENTER}.

L The display shows the number of items

in the Phonebook.

3 Enter the name (max. 16 characters).

See the character table for entry (page

44).

Example:

Enter name: Ale

<> ENTER=Next

4 Press {ENTER}. 5 Enter the phone number (max. 32

digits).

Using the cordless handset

1 Press {MENU}. 2 Scroll to “Add phonebook” by pressing

{V} or {^}, then press .

L The display shows the number of items

in the Phonebook.

Select

3 Enter the name (max. 16 characters).

See the character table for entry (page

44).

Example:

Enter name:

Ale

Back Next

4 Press .

5 Enter the phone number (max. 32

digits).

L If a pause is required when dialing,

press {PAUSE} where needed (page

41).

Example:

Enter phone no.:

012

Back Save

6 Press .

Save

L Confirmation tone is heard. L To add other items, repeat from step 2.

For assistance, please visit http://www.panasonic.com/phonehelp 43

Page 44

Phonebook

Note:

L If the display shows “Memory is full”

in step 2, erase unnecessary Phonebook items (page 46).

Character table

The number keys are used to enter characters. To enter a character, press the appropriate dial key repeatedly, as necessary. To enter another character that is located on the same dial key, press {g} to move the cursor to the next space, or wait for the cursor to advance automatically to the next character.

Key Characters

{1} &’ ( ) , – . / 1 {2} abcABC2 {3} def DEF3 {4} ghi GHI 4 {5} jklJKL5 {6} mnoMNO6 {7} pqr sPQRS7 {8} tuvTUV8 {9} wxyzWXYZ9 {0} Space 0 {*} * {#} # {f} Moves the cursor to the left. {g} Moves the cursor to the right.

(To enter another character using the same key, move the cursor to the next space.)

{CLEAR} Deletes the character or digit

to the left of the cursor.

If you make a mistake while entering a name:

Press {f} or {g} to move the cursor to the incorrect character, press {CLEAR} to delete, and enter the correct character. Each time you press {CLEAR} a character is erased to the left of the cursor. To erase all characters, press and hold {CLEAR}.

For example, to enter “Tom Jones”:

1 Press {8} four times. 2 Press {6} three times and wait for the

cursor to move to the next character.

3 Press {6} once. 4 Press {0} once. 5 Press {5} four times. 6 Press {6} three times and wait for the

cursor to move to the next character.

7 Press {6} twice. 8 Press {3} twice. 9 Press {7} four times.

Finding and calling a Phonebook item

Base Unit

Phonebook items can be searched for alphabetically or by scrolling through the Phonebook.

Note:

L You can leave the Phonebook at any

time by pressing {EXIT} on the base unit or {OFF} on the cordless handset.

L If “No items stored” is displayed, the

Phonebook is empty.

Scrolling through the Phonebook from the base unit

Handset

1 Press {f} or {g} to enter the

Phonebook.

L The number of items held are

displayed.

2 Press {<} or {>} repeatedly to display

the desired item.

3 Lift the handset or press {SP-PHONE}.

L The number is dialled automatically. L You can press a line key instead of

pressing {SP-PHONE}.

44 For assistance, please visit http://www.panasonic.com/phonehelp

Page 45

Phonebook

Searching for a name by initial from the base unit

1 Press {f} or {g} to enter the

Phonebook.

L The number of items held are

displayed.

2 Press {<} to display the first

Phonebook item.

3 Press the dialing key ({0} to {9}) which

corresponds to the first letter you are searching for (see the character table, page 44). Example: To find “SARAH”, press {7} repeatedly until the first item under “S” is displayed.

4 Press {<} until the name is displayed. 5 Lift the base unit handset or press

{SP-PHONE} or an available line key.

L The number is dialed automatically.

Scrolling through the Phonebook from the cordless handset

1 While the cordless handset is in

standby mode, press to enter the Phonebook.

L The number of items held is displayed.

Phb

2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {C} or {s}.

L The number is dialed automatically. L You can press a line key instead of

pressing {C} or

Searching for a name by initial from a cordless handset

{s}.

1 While the cordless handset is in

standby mode, press to enter the Phonebook.

L The number of items held is displayed.

2 Press .

Phb

3 Press the dialing key ({0} to {9}) which

corresponds to the first letter you are searching for (see the character table, page 44). Example: To find “SARAH”, press {7} repeatedly until the first item under “S” is displayed.

4 Press {V} until the name is displayed. 5 Press {C} or {s}.

L The number is dialed automatically. L You can press a line key instead of

pressing {C} or

{s}.

Editing Phonebook items

Base Unit

Using the base unit

Handset

1 Display the desired item, as described

under “Finding and calling a Phonebook item” on page 44.

2 Press {EDIT}. 3 Edit the name, if necessary. See the

character table on page 44 for character entry.

L Pressing {CLEAR} erases the

character to the left of the cursor. To erase all characters, press and hold

{CLEAR}.

4 Press {ENTER}. 5 Edit the phone number, if necessary.

L Pressing {CLEAR} erases the digit to

the left of the cursor. To erase all digits, press and hold {CLEAR}.

6 Press {ENTER}.

L Confirmation tone is heard.

7 Press {EXIT}.

For assistance, please visit http://www.panasonic.com/phonehelp 45

Page 46

Phonebook

Using the cordless handset

1 Display the desired item as described

under “Finding and calling a Phonebook item” on page 44.

2 Press .

Edit

3 Edit the name, if necessary. See the

character table on page 44 for character entry.

L Pressing {CLEAR} erases the

character to the left of the cursor. To erase all characters, press and hold

{CLEAR}.

4 Press .

5 Edit the phone number, if necessary.

L Pressing {CLEAR} erases the digit to

the left of the cursor. To erase all digits, press and hold {CLEAR}.

6 Press .

Save

L Confirmation tone is heard.

7 Press {OFF}.

Erasing Phonebook items

Base Unit

Handset

1 Display the desired item as described

under “Finding and calling a Phonebook item” on page 44.

2 Press {CLEAR}.

L Confirmation tone is heard. L

To erase more items, repeat from step 2.

L To erase the entire Phonebook, refer to

page 77.

Chain dial

This feature allows you to dial phone numbers stored in the Phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the Phonebook, without having to dial manually.

Using the base unit

Base Unit

Handset

1 During a conversation, press {f} or

{g} to enter the Phonebook.

2 Press {<} or {>} repeatedly to display

the desired item.

L To search by initial see page 45.

3 Press {ENTER} to dial the number.

Using the cordless handset

1 During a conversation, press {f} or

{g} to enter the Phonebook.

2 Press {^} or {V} repeatedly to display

the desired item.

L To search by initial see page 45.

3 Press to dial the number.

Call

46 For assistance, please visit http://www.panasonic.com/phonehelp

Page 47

Caller ID Service

Using caller ID service

This unit is compatible with Caller ID services offered by your telephone service provider. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List.

The base unit and each cordless handset can record information of up to 50 different callers in the caller list.

The Caller List information is sorted from the most recent to the oldest call. When the base unit or cordless handset receives the 51st call, the oldest call is deleted.

Using this list, you can automatically call back a caller. You can store the callers’ names and numbers from the Caller List in the Phonebook.

If you subscribe to both Caller ID and Call Waiting services, when a second call is received on the same line, the new caller’s name and phone number are displayed. See “For call waiting service users” on page 41.

How caller information is displayed when a call is received

When a call comes in, the unit will ring and Caller ID information will be displayed. The display shows the caller’s information and the called line after the first ring.

Example (from the base unit):

L After you answer the call, the display will

show the length of the call.

John Smith 1-012-345-6789

--------Line 1--------

Personalized name display

If you receive a call from one of the phone numbers stored in the Phonebook, the base unit/cordless handset will show the caller’s name that has been stored in the Phonebook instead of the incoming caller ID information.

L If the unit cannot receive caller

information, the following will be displayed: “Out of area”: The caller dialed from an area which does not provide Caller ID service. “Private caller”: The caller requested not to send caller information.

L If the unit is connected to a PBX system,

caller information may not be received properly. Consult your PBX supplier.

L If two lines receive calls at the same

time, each caller’s information will be displayed alternately.

L The name display service may not be

available in some areas. For more information, please contact your telephone service provider.

L If the cordless handset loses contact

with the base unit when a call is received, the caller information will not be recorded in the cordless handset’s Caller List.

L Caller ID information will not be

displayed on the base unit when the automated attendant system is responding to a call (page 66). Caller ID information will be displayed on the called cordless handset or the base unit after the caller enters the extension number.

L If caller ID information has been withheld

by the caller, no caller ID information will be displayed.

For assistance, please visit http://www.panasonic.com/phonehelp 47

Page 48

Caller ID Service

Caller list

The base unit and each cordless handset can record the information of up to 50 different callers in the caller list. You can use this list to return missed calls.

L Caller information includes the caller’s

name and phone number, the date and time the call was received, and the number of times the caller called.

Missed calls

If a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the base unit/ cordless handset’s display. This lets you know if you should view the Caller List to see who called while you were out.

Example (from the base unit):

0:Base

3 missed calls 12:01AM APR.28

L A Q is displayed next to items which

have already been viewed.

L If the same caller calls more than once,

it will be displayed with the number (for example, “ of the most recent call will be stored.

×2”). Only the date and time

3 Lift the handset or press {SP-PHONE}.

L The displayed phone number is dialed

automatically.

L You can press a line key instead of

pressing {SP-PHONE}.

Example:

Talk

Line1

10123456789

Note:

L Calling back will not be possible if the

caller information does not include a phone number.

L In some cases, you may have to edit the

number before dialing. (For example, you may have to delete “1” and the area code.)

Viewing and calling back using the caller list

Handset

Using the base unit

If you have received new calls, the number of missed calls is displayed in standby mode.

Base Unit

1 Press {<} or {>} to enter the list.

L The number of new calls is displayed. L If the Caller List is empty, “

stored

” is displayed.

No items

2 Press {<} to search from the most

recent call, or press {>} to search from the oldest call.

Example:

L To scroll through the list of callers, press

{<} or

John Smith 1-012-345-6789 12:01AM APR.28

{>}.

Using the cordless handset

If you have received new calls, the number of new calls is displayed in standby mode.

1 Press {V} or {^} to enter the list.

L The number of new calls is displayed. L If the Caller List is empty, “

stored

” is displayed.

2 Press {V} to search from the most

recent call, or press {^} to search from the oldest call.

Example:

John Smith

1-012-345-6789

11:01AM APR.28

Edit Save

L To scroll through callers, press {V} or

{^}.

L A Q is displayed next to items which

have already been viewed.

L If the same caller calls more than once,

it will be displayed with the number (for

48 For assistance, please visit http://www.panasonic.com/phonehelp

No items

Page 49

Caller ID Service

example, “×2”). Only the date and time of the most recent call will be stored.

3 Press {C} or {s}.

L The displayed phone number is dialed

automatically.

L You can press a line key instead of

pressing {C} or

Example:

Talk

{s}.

Line1

10123456789

MuteMenu

Note:

L Calling back will not be possible if the

caller information does not include a phone number.

L In some cases, you may have to edit the

number before dialing. (For example, you may have to delete “1” and the area code.)

Editing a caller’s phone number before calling back

Base Unit

You can edit a phone number in the caller list by removing its area code and/or the long distance code, “1”.

You can also edit a phone number to store in the Phonebook (page 43).

Caller ID number auto edit feature

Once you call back an edited number, the unit will remember the area code and format of the edited number. Next time someone calls from the same area code, caller information, when reviewed from the Caller List, will be displayed in the same format as the edited number.

You can use this feature to set the unit to ignore the area code of callers in your area code, so that you can call these local numbers using caller information without dialing the area code.

Handset

To activate this feature, you must edit an item in the Caller List (see below), then call that number. After that, calls from that caller’s area code will be edited automatically.

This feature can be turned on or off (page 81). The default setting is ON.

Note:

L The cordless handset and base unit can

remember up to four area codes to be edited. Phone numbers from the four most recently edited area codes will be automatically edited.

L This feature will not be activated until

edited numbers are called back.

L If you move to another area, you can

turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.

1 Press {V} or {^} to enter the list. 2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {EDIT} repeatedly until the

phone number is shown in the desired format. Local phone number, example: 321-5555 Area code — Local phone number, example: 555-321-5555 1 — Area code — Local phone number, example: 1-555-321-5555

4 If using the base unit, lift the handset or

press {SP-PHONE}. If using the cordless handset, press {C} or {s}.

L You can press a line key instead of

pressing {SP-PHONE} or {s}.

For assistance, please visit http://www.panasonic.com/phonehelp 49

Page 50

Caller ID Service

Storing caller information in the Phonebook

The base unit and cordless handset(s) can store items displayed in the Caller List in the Phonebook.

Handset

Base Unit

1 Press {V} or {^} to enter the list. 2 Press {V} or {^} repeatedly to display

the desired item.

L If the number requires editing, refer to

page 49.

3 If using the base unit, press {MENU}. If

using the cordless handset, press

Save

L “Save phonebook?” is displayed.

4 If using the base unit, press {ENTER}.

If using the cordless handset, press

Save

L If there is no name information for the

caller, “

Enter name:” is displayed.

Enter the name, if necessary. Followed by

{ENTER} if using the base unit, or

if using the cordless handset.

Save

L Confirmation tone is heard.

Note:

L If the display shows “Memory is

full”, press {EXIT} on the base unit or

{OFF} on the cordless handset, and erase unnecessary items from the Phonebook (page 46).

L If the caller information does not include

a phone number, it cannot be stored in the Phonebook.

Erasing caller information

Handset

After checking the Caller List, the base unit and cordless handset(s) user can erase some, or all, of the items.

Erasing a selected item

Base Unit

1 Press {V} or {^} to enter the list. 2 Press {V} or {^} repeatedly to display

the desired item.

3 Press {CLEAR}.

L Confirmation tone is heard. L To erase other items, repeat from step

L To return to standby mode, press

{EXIT} on the base unit o

the cordless handset.

Erasing all items

Note:

L Make sure that you have no missed

calls.

r {OFF} on

1 Press {V} or {^} to enter the list. 2 If using the base unit:

Press {CLEAR} twice. OR If using the cordless handset: Press , followed by .

Erase Yes

L Confirmation tone is heard.

50 For assistance, please visit http://www.panasonic.com/phonehelp

Page 51

Voice Mail System

The Voice Mail System allows you to receive and deliver voice messages using mailboxes. The unit accommodates one general delivery mailbox and a maximum of eight personal mailboxes which are assigned to the registered cordless handsets. The mailbox numbers are the same as the cordless handset numbers.

The Voice Mail System works fully with the Automated Attendant System, which routes incoming calls to a specified mailbox and allows a caller to leave a message (page 66). If a caller does not specify a mailbox, the call is routed to the general delivery mailbox. With the Answering System (page 71), all calls are routed to the general delivery mailbox. You can set either the Automated Attendant System or the Answering System to any line.

If you change the display language (page

24), all voice prompts are heard in the selected language.

Note:

L The maximum number of personal

mailboxes you can use is equal to the number of registered cordless handsets.

The base unit and cordless handset users can use the Voice Mail System by accessing their mailboxes. Each cordless handset user can only access his/her own mailbox. The general delivery mailbox is managed by the base unit user (operator). The cordless handset users can access this mailbox. The following functions are possible:

L listening to messages (pages 52 and

55);

L transferring a message to other

mailboxes (pages 54 and 64);

L delivering your own message to other

mailboxes (page 57).

Voice Mail System

You can also access the Voice Mail System’s features remotely from a touch tone phone (page 63).

Note:

L All messages (greetings, incoming, etc.)

and two way recordings, are stored in digital memory. The total recording time is approximately 100 minutes. The maximum recording time for each call is three minutes. A maximum of 255 messages (including greeting messages) can be recorded.

L The base unit user can monitor incoming

calls that are being recorded in the general delivery mailbox (page 85).

L The base unit user can check the

remaining recording time and number of messages which can still be recorded (page 59).

Setting the mailbox password

Base Unit

To prevent unauthorized people accessing mailboxes and listening to messages remotely from a touch tone phone, assign a 4-digit password (0000-9999) to each mailbox. The default password for the general delivery mailbox is “0000”. The preset password for each mailbox is a 4-digit number using the mailbox number (Example: “1111” for Mailbox 1, “2222” for Mailbox 2). Each password must be unique.

The general mailbox password must be set using the base unit. Personal mailbox passwords must be set using cordless handsets.

Setting the general mailbox password using the base unit

Handset

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

For assistance, please visit http://www.panasonic.com/phonehelp 51

Page 52

Voice Mail System

3 Scroll to “Mailbox” by pressing {<} or

{>}, then press {ENTER}.

4 Scroll to “Set password” by pressing

{<} or {>}, then press {ENTER}.

L The current password is displayed.

If the password has already been set

correctly, press { password unchanged and proceed to the completion screen.

ENTER} to leave the

5 Enter a 4-digit password.

L If you enter an incorrect digit, press

{CLEAR}, and enter the digit again.

To delete the entire password, press and hold

{CLEAR} for three seconds.

6 Press {ENTER}.

L Confirmation tone is heard.

Note:

L To check the password, repeat step 1 to

step 4 to display the password. When finished, press {EXIT}.

Setting a personal mailbox password and direct handset access using a cordless handset

Direct handset access mode can be set to OFF on any cordless handset. When set to OFF, no one can access personal mailbox messages or features without entering the password. Your cordless handset comes from the factory set to ON.

1 Press .

2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Mailbox” by pressing {V} or

{^}, then press .

Select

4 Scroll to “Set password” by pressing

{V} or {^}, then press .

L The current password is displayed. L

If the password has already been set correctly, press to leave the password unchanged and proceed to step 7.

Select

5 Enter a 4-digit password.

L If you enter an incorrect digit, press

{Clear}, and enter the digit again.

To delete the entire password, press and hold {Clear} for three seconds.

6 Press to save the new

password.

7 Press {V} or {^} to select whether to

turn the direct handset access ON or OFF.

8 Press to save the direct handset

Note:

L To check the password, repeat step 1 to

step 4 to display the password. When finished, press {OFF}.

Listening to messages from the base unit

If the F indicator flashes, a new message has been received in the general delivery mailbox.

The base unit user (operator) is responsible for handling the following aspects of the general delivery mailbox:

L Checking the mailbox for messages and

transferring them to the appropriate mailboxes.

L Erasing unnecessary messages.

Note:

L When there is no storage space left for

new messages, the base displays “Message full”.

L When there is available recording space

for less than ten messages, the base displays “Message space: 9msg”.

L When available recording time is less

than ten minutes, the base displays “Message space: 9min”.

During playback the F indicator lights.

Save

access setting.

L Confirmation tone is heard.

Base Unit

52 For assistance, please visit http://www.panasonic.com/phonehelp

Page 53

Voice Mail System

Listening to only new messages

1 While in standby mode and the F

indicator is flashing, press F.

L “This is the general delivery mailbox.” is

announced.

L If there is one new message, “You have

one new message.” is announced.

L If there is more than one new message,

“You have <number> new messages.” is announced.

L If you have more than 100 new

messages, “You have more than 100 new messages.” is announced.

L If you have no new messages, “You

have no new messages.” is announced.

2 New messages are played.

L The first message is played back, and

the message number is displayed. The name and number are displayed if you have subscribed to Caller ID services (page 47).

L For each message “Message recorded

on <date> at <time>.” is announced,

followed by confirmation tone.

L After each message playback, the next

message plays.

L Press {f} or {g} to repeat the current

message or move on to the next message, as required. Before the current message is repeated, “Repeat” is announced. Before the next message is played, “Next” is announced.

L After the last message is played, “This

is the last message.” is announced.

3 Press {EXIT} to return to standby

mode.

Listening to all messages

1 While the base unit is in standby mode

and the F indicator is flashing, press F.

L “This is the general delivery mailbox.” is

announced.

L If there is one new message, “You have

one new message.” is announced.

L If there is more than one new message,

“You have <number> new messages.” is announced.

L If you have more than 100 new

messages, “You have more than 100 new messages.” is announced.

L If you have no new messages, “You

have no new messages.” is announced.

2 Scroll to “Play all messages” by

pressing {<} or {>}, then press {ENTER}.

L If you have messages, “You have

<number> messages.” is announced.

L All messages are played. L If there are no messages, “There are no

messages.” is announced.

L The first message is played back, and

the message number is displayed. The name and number are displayed if you have subscribed to Caller ID services (

page 47).

L For each message, “Message recorded

on <date> at <time>.” is announced,

followed by confirmation tone.

L Press {f} or {g} to repeat the current

message or move on to the next message, as required. Before the current message is repeated, “Repeat” is announced. Before the next message is played, “Next” is announced.

L After the last message is played, “This

is the last message.” is announced.

3 Press {EXIT} to return to standby

mode.

For assistance, please visit http://www.panasonic.com/phonehelp 53

Page 54

Voice Mail System

Calling back a caller who left a message

This feature allows you to call back the caller who left a recorded message.

Note:

L This option is only available if you have

subscribed to Caller ID services (page 47).

1 While a message is being played back,

press {SP-PHONE}, lift the handset or press a line key.

L The unit stops playback and the caller is

automatically called back.

2 Continue the call as normal.

Transferring a message

While listening to a message, you can transfer it to other mailboxes.

1 During playback, enter the destination

mailbox number(s) using the

{INTERCOM} keys {1} to {8}.

L “Enter the destination mailbox number.”

is announced.

L Press {INTERCOM ALL} to select all

mailboxes.

L Press {CLEAR} to erase the displayed

mailbox number.

2 Press {ENTER}.

L “Message transferred via mailbox

<mailbox number> and mailbox <mailbox number>...” is announced.

L If there is a message after the

transferred message it will be played.

L After the last message is played, “This

is the last message.” is announced.

L If you enter your own mailbox number,

“This is your mailbox.” is announced.

L If an invalid mailbox number is entered,

“Incorrect entry.” is announced.

Erasing a message

We recommend that you erase unnecessary messages after each playback.

1 While a message is being played back,

{CLEAR}.

press

L “Message erased.” is announced. L Confirmation tone is heard.

Listening to personal mailbox messages from the base unit

If the cordless handset battery has no power or the cordless handset cannot be used for some reason, you (or the operator) can access your mailbox from the base unit.

Note:

L The base unit cannot access an

unregistered cordless handset’s mailbox.

1 From the base unit, press F. 2 Select the cordless handset’s mailbox

that you wish to access, by pressing

{INTERCOM} {1} to {8}.

3 Enter the corresponding cordless

handset’s mailbox password, if requested (page 51).

4 Press {ENTER}.

L “Mailbox <mailbox number>.” is

announced.

L If an invalid mailbox number is entered,

“Incorrect entry.” is announced, and “

Invalid mailbox” is displayed.

L If the mailbox chosen is in use, “Sorry,

this mailbox is in use.” is announced

and displayed.

L You can listen to all messages

(page 52), and create and send messages (page 57).

L To end the operation, press

{EXIT}.

54 For assistance, please visit http://www.panasonic.com/phonehelp

Page 55

Voice Mail System

Listening to messages with the cordless handset

You can access your cordless handset mailbox and listen to messages, transfer messages to other mailboxes and erase unnecessary messages. You can also access the general delivery mailbox from your cordless handset.

If the F indicator and the antenna flash, new messages have been received in your mailbox. During playback the message indicator lights.

Listening to new messages

1 While in standby mode, press .

L If direct handset access is disabled

(off), the Set Password screen is displayed. Enter the password as described under “Setting the mailbox password” on page 51.

L “Mailbox <mailbox no>.” is announced. L If there is one new message, “You have

one new message.” is announced.

L If there is more than one new message,

“You have <number> new messages.” is announced.

L If you have more than 100 new

messages, “You have more than 100 new messages.” is announced.

L If you have no new messages, “You

have no new messages.” is announced.

Handset

M.box

2 New messages are played.

L The first message is played back, and

the message number is displayed. The name and number are displayed, if you have subscribed to Caller ID services (page 47).

L For each message “Message recorded

on <date> at <time>.” is announced,

followed by confirmation tone.

L Press {f} or {g} to repeat the current

message or move on to the next message, as required. Before the current message is repeated, “Repeat” is announced. Before the next message is played, “Next” is announced.

L After the last message is played, “This

is the last message.” is announced.

3 Press {OFF} to return to standby mode.

Listening to all messages

1 While in standby mode, press .

L If direct handset access is disabled

(off), the Set Password screen is displayed. Enter the password as described in “Setting the mailbox password” on page 51.

L “Mailbox <mailbox no>.” is announced. L If there is one new message, “You have

one new message.” is announced.

L If there is more than one new message,

“You have <number> new messages.” is announced.

L If you have more than 100 new

messages, “You have more than 100 new messages.” is announced.

L If you have no new messages, “You

have no new messages.” is announced.

M.box

2 Scroll to “Play all msg.” by pressing

{V} or {^}, then press .

L If you have messages, “You have

<number> messages.” is announced.

L All messages are played. L The first message is played back, and

the message number is displayed. The name and number are displayed, if you have subscribed to Caller ID services (page 47).

L For each message “Message recorded

on <date> at <time>.” is announced,

followed by confirmation tone.

L Press {f} or {g} to repeat the current

message or move on to the next message, as required. Before the current message is repeated, “Repeat” is announced. Before the next message is played, “Next” is announced.

L After the last message is played, “This

is the last message.” is announced.

Select

3 Press {OFF} to return to standby mode.

For assistance, please visit http://www.panasonic.com/phonehelp 55

Page 56

Voice Mail System

Calling back a caller who left a message

This feature allows you to call back a caller who left a message.

Note:

L This option is only available if you have

subscribed to Caller ID services (

page 47).

1 While a message is being played back,

press {s}, {C} or press a line key.

L Playback stops and caller is

automatically called back.

2 Continue the call as normal.

Transferring a message

While listening to a message, you can transfer it to other mailboxes.

1 During playback, press {INTERCOM}.

L “Enter the destination mailbox number.”

is announced.

2 Scroll to the required cordless

handset(s) or the base by pressing {V} or {^}. Press {OK} to select the highlighted recipient. Continue until all recipients are selected.

L Alternatively, key-in the desired

cordless handset number using the keypad keys ({0} to {8}). For the general delivery mailbox, press {0}.

L Press {*} to select all available

cordless handsets/base.

L Q is displayed against selected

cordless handset(s)/base.

L The current cordless handset is not

displayed.

L Press {CLEAR} to erase the displayed

mailbox number.

3 Press .

Select

L “Message transferred via mailbox

<mailbox number> and mailbox <mailbox number>...” is announced.

L If there is a message after the

transferred message, it will be played.

L After the last message is played, “This

is the last message.” is announced.

Erasing a message

We recommend that you erase unnecessary messages after each playback.

While the message you want to erase is being played or before the start of the next message, press .

L “Message erased.” is heard, followed by

confirmation tone. The next message is played.

L After the last message is played, “This is

the last message.” is announced.

Listening to messages in the general delivery mailbox

You can access the general delivery mailbox from your cordless handset.

1 While in standby mode, press .

Erase

M.box

2 Scroll to “General mailbox” by

pressing {V} or {^}, then press .

L The current settings are displayed, and

“This is the general delivery mailbox.” is announced.

L You can listen to all messages (old and

new) as described on page 52.

L To exit the general mailbox, scroll to

“

Return mailbox” followed by

Select

L If the general delivery mailbox is in use

when access is attempted, “Sorry, this mailbox is in use.” is announced.

Select

56 For assistance, please visit http://www.panasonic.com/phonehelp

Page 57

Voice Mail System

Creating and sending messages

Handset

Base Unit

The base unit user or cordless handset user can send an identical message of up to three minutes, to several mailboxes in a single operation.

Using the base unit

1 While in standby mode, press F.

L “This is the general delivery mailbox.” is

announced.

L If there is one new message, “You have

one new message.” is announced.

L If there is more than one new message,

“You have <number> new messages.” is announced.

L If you have more than 100 new

messages, “You have more than 100 new messages.” is announced.

L If you have no new messages, “You

have no new messages.” is announced.

2 Scroll to “Deliver message” by

pressing {<} or {>}, then press

{ENTER}.

L “Enter the destination mailbox number.”

is announced.

3 Key-in the desired mailbox number

using the corresponding keypad keys ({0} to {8}), or {INTERCOM} {1} to {8}.

L Press {INTERCOM ALL} to select all

mailboxes, press it again to de-select all mailboxes.

L Press {CLEAR} to erase the displayed

mailbox number.

4 Press {ENTER}.

L “Message record” is displayed.

5 Press {g}.

L “Please leave a message at the tone.

To end recording, press 1.” is announced.

6 After the tone, talk clearly, about 8

inches (20 cm) away from the microphone. To end, press {1}.

L To change the message, press {1} and

record the message again.

L After recording “The message is” is

announced followed by the recorded message.

7 Press {2} to accept the recording.

L The message is automatically delivered

to the specified mailbox.

L “Message transferred via mailbox

<mailbox number> and mailbox <mailbox number>...” is announced.

L If an invalid mailbox is entered in step 3,

“Incorrect entry.” is announced. Key-in the correct mailbox number at the prompt.

Note:

L If the elapsed recording time exceeds

three minutes, recording will stop.

Using the cordless handset

1 While in standby mode, press .

L If the direct handset access mode is

OFF (page 52), enter the mailbox password, then press .

L If you have new messages, listen to all

of them.

L “Mailbox <mailbox number>.” is

announced.

L If there is one new message, “You have

one new message.” is announced.

L If there is more than one new message,

“You have <number> new messages.” is announced.

L If you have more than 100 new

messages, “You have more than 100 new messages.” is announced.

L If you have no new messages, “You

have no new messages.” is announced.

M.box

2 Scroll to “Deliver msg.” by pressing

{V} or {^}, then press .

L “Enter the destination mailbox number.”

is announced.

L Unregistered cordless handsets are not

displayed.

Select

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Voice Mail System

3 Scroll to the required mailbox number

by pressing {V} or {^}. Press {MENU} to select the highlighted recipient. Continue until all recipients are selected.

L Alternatively, key-in the desired mailbox

number using the keypad keys ({0} to {8}). For the general delivery mailbox, press {0}.

L Press {*} to select all available

cordless handsets and the base.

L 3 is displayed against the selected

cordless handset(s)/base.

L Press {CLEAR} to erase the current

selection.

4 Press .

5 Press .

Select

L “Message record” is displayed.

Start

L “Please leave a message at the tone.

To end record, press End.” is

announced.

6 After the tone, talk clearly. To end,

press .

L After recording “The message is” is

L To change the message, press

7 Press to accept the recording.

L The message is automatically delivered

L “Message transferred via mailbox

Note:

L If the elapsed recording time exceeds

three minutes, recording will stop.

End

announced followed by the recorded message.

Change

again.

to the specified mailbox.

<mailbox number> and mailbox <mailbox number>...” is announced.

and record the message

Transferring a call to a personal mailbox

After the base unit user (operator) answers an incoming call, the call can be transferred to the general mailbox where the caller can leave a message.

L If the line’s Answer ON status is idle or

the Mailbox is on, transferred calls are sent to the General Delivery Mailbox.

L If the line’s Answer ON status is Auto

Attendant ON, calls are directed to the Auto Attendant, where the caller hears the pre-recorded or user-defined message.

To transfer a call to voice mail from the base unit

When answering a call, you may tell the caller that the person they wish to speak to is unavailable, then press F, and hang up.

L The caller will then hear the line’s

greeting message. While the greeting is playing, the caller can press the extension number ({1} to {8}) followed by {#}. – If the cordless handset answer mode

of the extension is on (page 62), the caller will hear the personal greeting message at the end of the second ring, then he/she can leave a message at the tone.

– If the cordless handset answer mode

is off (page 62), the caller will hear “Sorry, no one is available to answer

the call. To leave a message, press 1. To call another extension, press 2. To call the operator, press 0.” at the end

of the fifth ring.

Base Unit

Handset

Note:

L If the line setting is set to AUTO

ATTENDANT ON, the caller is directed to the auto attendant.

58 For assistance, please visit http://www.panasonic.com/phonehelp

Page 59

Voice Mail System

To transfer a caller to voice mail from a cordless handset

1 During a call, press {INTERCOM}/

{HOLD}/{TRANSFER}.

2 Press {V} or {^} to scroll to “Mailbox”

or press {9}.

3 Press .

Note:

L If the line setting is set to AUTO

ATTENDANT ON, the caller is directed to the auto attendant.

Select

L The call is transferred to the general

mailbox.

Checking the remaining recording time and number of messages

If the remaining recording time is less than ten minutes or the number of messages which can still be recorded is less than ten, the base unit will display the time or number while in standby mode.

Base Unit

1 While in standby mode, press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Mailbox” by pressing {<} or

{>}, then press {ENTER}.

4 Scroll to “Remaining space” by

pressing {<} or {>}, then press {ENTER}.

Example:

L The current settings are displayed. The

display returns to the previous screen after two seconds.

Remaining space Time : <1min Messages : 100

Erasing all messages stored in a mailbox

The base unit user can erase all incoming messages in any mailbox. Inform the mailbox owner(s) before erasing, and check that there are no new messages in the mailbox(es).

Base Unit

1 While in standby mode, press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Initialize base” by

pressing {<} or {>}, then press {ENTER}.

4 Scroll to “Messages” by pressing {<}

or {>}, then press {ENTER}.

5 Select the mailbox(es) to delete using

the corresponding keypad keys {0} to {8}. You can also use the {INTERCOM} keys. Select all

mailboxes by pressing the {INTERCOM ALL} key.

Note:

L Pressing a key toggles the current

setting. For example, press {1} once to select mailbox 1, then press it again to de-select.

L Pressing a key for an invalid mailbox will

result in an error tone.

6 When all valid mailbox numbers have

been entered, press {g}.

7 Select whether to delete just messages,

or messages and greetings by pressing {<} or {>}.

8 Press {CLEAR} to complete the

operation.

L Confirmation tone is heard.

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Voice Mail System

User greetings

You can create up to five user greetings for the base unit.

Note:

L The maximum length of a stored user

greeting is two minutes.

Creating a greeting

Base Unit

1 Press the {ANSWER ON} key. 2 Scroll to “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Scroll to “User greetings” by

pressing {<} or {>}, then press {ENTER}.

4 Scroll to the required greeting message

by pressing {<} or {>}, then press {ENTER}.

L The selected greeting is played, if

stored.

5 If a greeting has not been stored, press

{g} to start recording.

6 Press {1} to finish recording.

L The newly recorded greeting message

is played back.

7 Press {1} to change the greeting or {2}

to accept the greeting.

L Confirmation tone is heard if you accept

the greeting.

Playing a greeting

1 Press the {ANSWER ON} key. 2 Scroll to “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Scroll to “User greetings” by

pressing {<} or {>}, then press {ENTER}.

4 Scroll to the required greeting message

by pressing {<} or {>}, then press {ENTER}.

L The selected greeting is played.

Erasing a greeting

1 Press the {ANSWER ON} key. 2 Scroll to “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Scroll to “User greetings” by

pressing {<} or {>}, then press {ENTER}.

4 Scroll to the required greeting message

by pressing {<} or {>}, then press {ENTER}.

L The selected greeting is played.

5 While the current greeting is being

announced, press {CLEAR}.

Personal greetings

Base Unit

Handset

You can create a greeting for each cordless handset.

You can play, record and erase a cordless handset’s personal greeting from the base unit.

Note:

L If you receive an incoming call while

recording a greeting, recording stops. The base unit/cordless handset returns to standby mode, and you can answer the call in the usual way (page 32).

Playing a handset’s personal greeting from the base unit

1 While in standby mode, press F. 2 Enter the required handset number

using the {INTERCOM} keys {1} to {8}.

3 Key-in the handset’s password. 4 Scroll to “Personal greeting” by

pressing {<} or {>}, then press {ENTER}.

L “Personal greeting is” is announced,

followed by the personal greeting, if stored. If a personal greeting has not

60 For assistance, please visit http://www.panasonic.com/phonehelp

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Voice Mail System

been stored, the pre-recorded greeting is played.

Creating a personal greeting from the base unit

1 While in standby mode, press F. 2 Enter the required handset number

using the {INTERCOM} keys {1} to {8}.

L The required mailbox must be

registered and not in use.

3 Key-in the handset’s password, then

press {ENTER}.

4 Scroll to “Personal greeting” by

pressing {<} or {>}, then press {ENTER}.

L “Personal greeting is” is announced,

followed by the personal greeting, if stored. If a personal greeting has not been stored, the pre-recorded greeting is played.

5 Press {1} to change the greeting,

followed by {g} to start recording.

6 Press {1} to finish recording.

L The newly recorded greeting message

is played back.

7 Press {1} followed by {g} to change

the greeting, or {2} to accept the greeting.

L Confirmation tone is heard if you accept

the greeting.

Erasing a personal greeting from the base unit

Note:

L This option is not available when the

pre-greeting is set.

1 While in standby mode, press F. 2 Enter the required handset number

using the {INTERCOM} keys {1} to {8}.

3 Key-in the handset’s password.

4 Scroll to “Personal greeting” by

pressing {<} or {>}, then press {ENTER}.

L “Personal greeting is” is announced,

followed by the personal greeting, if stored.

5 While the current greeting is being

announced, press {CLEAR}.

L “Message erased” is announced.

Playing a personal greeting from a cordless handset

1 Press .

M.box

2 Scroll to “Personal greet” by

pressing {V} or {^}, then press .

L “Personal greeting is” is announced,

followed by the personal greeting.

3 Press to accept the greeting.

L Confirmation tone is heard.

Creating a personal greeting from a cordless handset

1 Press .

M.box

Select

2 Scroll to “Personal greet” by

pressing {V} or {^}, then press .

L “Personal greeting is” is announced,

followed by the personal greeting.

3 Press to change the current

4 Press .

Change

greeting.

Start

L “Record greeting at the tone. To end

recording, press End.” is announced.

Select

5 Record your personal greeting after the

tone.

6 Press to finish recording.

L “Personal greeting is” is announced,

7 Press to modify the greeting or

L If you press , confirmation tone

End

followed by the personal greeting.

Change

to accept the greeting.

is heard.

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Voice Mail System

Erasing a personal greeting using a cordless handset

This feature enables you to erase a user-defined greeting.

Note:

L This option is not available when a

pre-greeting is set.

1 Press .

M.box

2 Scroll to “Personal greet” by

pressing {V} or {^}, then press .

L “Personal greeting is” is announced,

followed by the personal greeting.

Select

3 While the current greeting is being

announced, press {CLEAR}.

L “Message erased.” is announced.

Turning the cordless handset answer mode on or off

Base Unit

Handset answer mode can be turned ON or OFF either at the base unit, or using the handset.

When set to ON, incoming calls are handled by the answering system and callers may leave a message. Handsets ring as normal when answer mode is set to OFF.

Handset

Setting handset answer mode using the cordless handset

1 Press .

M.box

2 Scroll to “Answer on/off” by pressing

{V} or {^}, then press .

Select

3 Select “On” or “Off” by pressing {V} or

{^}, then press .

L Confirmation tone is heard.

Save

Setting handset answer mode using the base unit

1 While in standby mode, press F. 2 Enter the required handset number

using the {INTERCOM} keys {1} to {8}.

3 Key-in the handset’s password, then

press {ENTER}.

4 Scroll to “Answer on/off” by pressing

{<} or {>}, then press {ENTER}.

5 Select “On” or “Off” by pressing {<} or

{>}, then press {ENTER}.

L Confirmation tone is heard.

62 For assistance, please visit http://www.panasonic.com/phonehelp

Page 63

Remote access

You can access the Voice Mail System from any touch-tone phone if the Automated Attendant System or the Answering System is on for any of the lines. You can listen to recorded messages in your mailbox and the general delivery mailbox, transfer messages and send messages to other mailboxes.

When you access your mailbox, you are required to enter the mailbox password (page 51).

Note:

L The Automated Attendant System and Answering System cannot be turned on from a

remote location.

Accessing the voice mail system remotely

Call the line’s phone number to which the Automated Attendant System or the Answering System is assigned.

Enter your mailbox password during or after the greeting message.

After the number of new messages is announced, the new messages are played. After each message playback, the Message Menu is announced.

“To repeat this message, press 1. To play the next message,

press 2. To erase this message, press 3. To transfer this message, press 7.”

If required, enter a command.

After playing back all new messages, the Command Menu is announced:

Base unit mailbox only: “To play all messages, press 1. To

deliver a message, press 2. To end this call, press *.”

If required, enter a command.

To end remote operation, press {*} and hang up.

For assistance, please visit http://www.panasonic.com/phonehelp 63

Handset mailbox(es) only: “To play all messages, press 1. To

deliver a message, press 2. To change the personal greeting, press 3. To change to the general delivery mailbox, press 4. To end this call, press *.”

If required, enter a command.

Page 64

Remote access

Accessing the general mailbox remotely

1 While the user greeting is being played

to an outside line, enter the general mailbox’s registered password.

L “This is the general delivery mailbox.

Press 1 for English.

Espanol

.” is announced.

Presione 2 pare el

2 Press {1} for English prompts, or press

{2} for Spanish prompts.

L If you do not enter a digit within four

seconds, the prompts default to English.

Note:

L If you attempt to access the general

mailbox while it is in use by another user, “Sorry, this mailbox is in use.” is announced, and the call is terminated.

Accessing your personal mailbox remotely

1 While the user greeting is being played

to an outside line, enter your personal mailbox’s registered password.

L “Mailbox <number>. Press 1 for

English.

is announced.

Presione 2 pare el Espanol.”

2 Press {1} for English prompts, or press

{2} for Spanish prompts.

L If you do not enter a digit within four

seconds, the prompts default to English.

Note:

L If you attempt to access your personal

mailbox while it is in use by another user, “Sorry, this mailbox is in use.” is announced, and the call is terminated.

While listening to new messages

During playback, or before the start of the next new message:

L To repeat the message, press {1}. L To play the next message, press {2}. L To erase the message, press {3}. L To transfer the message, press {7}.

Transferring a message

While listening to a message, you can transfer it to other mailboxes.

1 During playback, or before the start of

the next message, press {7}.

L “Enter the destination mailbox number.”

is announced.

2 Enter the destination mailbox(es) using

the corresponding dialing keys ({0}, {1} to {8}). For the general delivery mailbox, press {0}.

L If an invalid mailbox number is entered,

“Incorrect entry.” is announced.

3 Press {#} to accept.

L The message is transferred to the

selected mailbox(es).

Delivering your own message

You can send an identical message, of up to three minutes in length, to several mailboxes.

1 While the Command Menu is being

announced (page 63), press {2}.

L “Enter the destination mailbox number.”

is announced.

2 Enter the destination mailbox

number(s) using the corresponding dialing keys ({0}, {1} to {8}). For the general delivery mailbox, press {0}.

L If an invalid mailbox number is entered,

“Incorrect entry.” is announced.

3 Press {#} to accept.

L “Please leave a message at the tone.

To end recording, press 1.” is announced.

64 For assistance, please visit http://www.panasonic.com/phonehelp

Page 65

Remote access

4 Talk clearly after the tone. To end,

press {1}.

L “The message is...” is announced,

followed by the new message.

L “To change, press 1. To accept, press

2.” is announced.

5 To accept, press {2}.

L If {1} is pressed, the recording

process restarts.

L Confirmation tone is heard and the

message is sent to the chosen mailbox(es).

6 While the Command Menu is being

announced, press {*} and hang up.

Changing the personal greeting message (for personal mailboxes only)

You can change the mailbox personal greeting message.

1 While the Command Menu is being

announced (page 63), press {3}.

L The current personal greeting is played. L “To change, press 1. To accept, press 2.

To erase, press 3.” is announced.

2 Press {1}.

L “Record greeting at the tone. To end

recording, press 1.” is announced.

3 Talk clearly after the tone. To end,

press {1}.

4 To accept, press {2}.

L Confirmation tone is heard.

5 While the Command Menu is being

announced, press {*} and hang up.

Switching to the general delivery mailbox from your personal mailbox

After entering your mailbox, you can switch to the general delivery mailbox to listen to messages.

1 While the Command Menu is being

announced (page 63), press {4}.

L “This is the general delivery mailbox.” is

announced.

L After the number of new messages is

announced, new messages are played.

2 After listening to all new messages, the

following is announced: “To play all messages, press 1. To deliver a message, press 2. To end this call, press *.”

Calling the Answering System to leave a message in the general delivery mailbox without entering the password

Press {*} twice during the greeting message. The unit skips the rest of the message, and you can leave your message after the tone.

For assistance, please visit http://www.panasonic.com/phonehelp 65

Page 66

Automated Attendant System

How the Automated Attendant System works

The Automated Attendant System is a flexible communication tool that can enhance your productivity by improving your call management. The Automated Attendant answers incoming calls and then routes the callers to the base unit or the desired cordless handset.

The base unit plays the role of operator with the cordless handsets as the extensions. The extension numbers are the same as the cordless handset numbers (page 25). Callers can reach the desired mailbox using the Automated Attendant System to leave messages.

The Automated Attendant System can be assigned to any line (page 67). If you change the display language (page 24), all voice prompts are heard in the selected

language.

Calling the Automated Attendant

When a caller calls a line to which the Automated Attendant System is assigned, the caller will first hear a greeting message. You can record this message yourself or use the pre-recorded message (page 67).

Call is received.

(The line indicator

Automated Attendant System

The Automated Attendant

announces the greeting message

up to three times.

light flashes on the base unit and the line status icon flashes on the handset display).

Caller presses the required extension number ({1} to

{8}) and {#}.

Call Transfer Status (page

69): The extension (cordless handset) answers.

If callers select neither extension nor operator, or call from rotary telephones, the greeting message will be repeated three times, and then they will be transferred to the general delivery mailbox where they can leave messages.

Caller presses {0} and {#} for the operator.

Call Operator Status

(page 70): The operator (base unit) answers.

No operation

“Welcome to the

general delivery

mailbox. Please leave

a message at the tone.”

Records a message

66 For assistance, please visit http://www.panasonic.com/phonehelp

Page 67

Automated Attendant System

Setting the Automated Attendant System

The Automated Attendant System can be assigned to any line. You can record up to five greeting messages of up to two minutes each. The same messages can be used for the Answering System (page 71).

Note:

L Try to record brief messages to leave

more time for recording new messages.

The following greeting message is pre-recorded:

“Hello, this is Automated Attendant

System. Press 1 for English. Presione 2 pare el Espanol. Please enter your party’s extension, followed by #. If you are using a rotary telephone, please stay on the line.”

Turning on the Automated Attendant System

Base Unit

1 Press the line’s {ANSWER ON} key. 2 Scroll to “Auto attendant” by

pressing {<} or {>}, then press {ENTER}.

L The current greeting is played. L The line indicator icon is displayed.

Selecting the pre-recorded greeting message

1 Press the line’s {ANSWER ON} key.

L The current setting is displayed.

2 Select “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Select “Auto attendant” by pressing

{<} or {>}, then press {ENTER}.

4 Select “Select greeting” then press

{ENTER}.

5 Select “Prerecord”, then press

{ENTER}.

L The pre-recorded message is played.

Recording a user greeting message

1 Press the line’s {ANSWER ON} key.

L The current setting is displayed.

2 Select “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Select “User greetings” by pressing

{<} or {>}, then press {ENTER}.

4 Select a greeting, “Greeting 1” to

“Greeting 5” by pressing {<} or {>}, then press {ENTER}.

L The current user greeting message is

played, if stored.

L If a greeting has not been stored,

“

(none)” is displayed against the

greeting.

5 Press {1} to change the greeting,

followed by {g} to start recording.

6 After the tone, talk clearly, about 8

inches (20 cm) away from the microphone (see page 18 for its location). To end, press

L If the elapsed recording time exceeds

two minutes, the unit will stop recording.

L The recorded message will be played. L To change the message, press {1} and

restart from step 5.

{1}.

7 Press {2} to accept the recorded

message.

Selecting/changing the recorded message

1 Press the line’s {ANSWER ON} key. 2 Scroll to “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Scroll to “User greetings” by

pressing {<} or {>}, then press {ENTER}.

4 Select “Greeting 1” to “Greeting 5”

by pressing {<} or {>}, then press {ENTER}.

L The current greeting is played.

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Page 68

Automated Attendant System

5 To accept the message, press {2}.

Or: To change the message: Press {1}. Press {g} to start recording. After the tone, talk into the microphone. To end, press {1}. Press {2} to accept the message.

Erasing a user greeting message

1 Press the line’s {ANSWER ON} key.

L The current setting is displayed.

2 Select “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Select “User greetings” by pressing

{<} or {>}, then press {ENTER}.

4 Select the user greeting you intend to

erase, “Greeting 1” for instance, by pressing {<} or {>}, then press

{ENTER}.

5 While the user greeting is playing, press

{CLEAR} to erase the greeting.

Turning off the automated attendant system

1 Press the line’s {ANSWER ON} key.

L The current setting is displayed.

2 Select “Off” by pressing {<} or {>},

then press {ENTER}

L The Auto Attendant System turns off.

68 For assistance, please visit http://www.panasonic.com/phonehelp

Page 69

Automated Attendant System

Call transfer status

When a caller specifies an extension by pressing the extension number ({1} to {8}) followed by {#}, the call is connected to that extension, and the extension can take the call. If the extension user is engaged in another call or does not answer, a list of options (Incomplete Call Handling Menu) is announced to guide the caller. If the cordless handset answer mode is ON, the caller can leave a message in the mailbox.

If a caller presses an invalid extension number, “Sorry, this number is not assigned” is announced. The caller can call the operator or another extension, or leave a message in the general delivery mailbox following the Incomplete Call Handling Menu.

Caller specifies an extension.

“Please wait a moment.”

Handset Answer mode OFF Handset Answer mode ON

Call taken within five rings

Ta lk

“Sorry,

this line is busy”

Incomplete Call Handling Status

The Incomplete Call Handling Menu is

announced up to three times:

“To leave a message, press 1. To call

another extension, press 2. To call the

1 02

Records a message

Busy

Not answered within five rings

“Sorry, no-one

is available to answer the call”

operator, press 0.”

Calls another

extension

The personal greeting

message is announced after

the second ring.

Records a message

* If the memory is full, three beeps sound and “Sorry,

there is no space for recording.” is announced.

The caller can call another extension or the operator following the Incomplete Call Handling Menu.

Calls the operator (page 70).

For assistance, please visit http://www.panasonic.com/phonehelp 69

Page 70

Automated Attendant System

Call operator status

When a caller specifies the operator by pressing {0} and {#}, the call is connected to the operator. If the operator is on another call or does not answer, a list of options (Incomplete Call Handling Menu) is announced to guide the caller. The caller can leave a message in the general delivery mailbox or call an extension.

The operator will also be responsible for answering and handling calls that have been transferred.

Caller specifies the operator

“Calling the operator. Please wait a moment.”

Call taken within five rings

Ta lk

“Please leave a

message at the tone.”

Records a message

Busy

“Sorry, this line is busy”

Incomplete Call Handling Status

The Incomplete Call Handling Menu is

announced up to three times:

“To leave a message, press 1. To call

another extension, press 2.” *

Calls another extension

Not answered within five rings

“Sorry, no-one

is available to answer the call”

If no action taken within

five seconds of the third

announcement, the unit

will hang up the line and

return to standby mode.

* If the memory is full, the caller cannot leave a message, the caller can only call an extension.

70 For assistance, please visit http://www.panasonic.com/phonehelp

Page 71

Answering System

Setting the Answering System

The Answering System can be set to answer calls with a greeting message. Callers can leave a message in the general delivery mailbox. The Answering System can be assigned to any line. The number of times the unit rings before the Answering System answers a call can be set from “2” to “7” or to “Toll saver” (default).

Note: L When the unit is called remotely from a

touch tone phone, if the unit answers on the second ring, there is at least one new message in the general delivery mailbox. If the unit answers on the fourth ring, you have no new messages. Hang up when you hear the third ring. This will save you the toll charge for the call.

Up to five greeting messages of up to two minutes each can be stored. The same messages can be used for the Automated Attendant System (page 67).

If you do not record a greeting message, the following pre-recorded greeting will be used:

“Hello, we are not available now. Please

leave your name and phone number after the beep. We will return your call.”

Turning on the Answering System

1 Press the line’s {ANSWER ON} key. 2 Scroll to “Mailbox” by pressing {<} or

{>}, then press {ENTER}.

L The current message is played. L The {ANSWER ON} indicator lights.

Base Unit

Defining the number of rings

1 Press the line’s {ANSWER ON} key. 2 Scroll to “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Scroll to “Mailbox” by pressing {<} or

{>}, then press {ENTER}.

4 Scroll to “Number of rings” by

pressing {<} or {>}, then press {ENTER}.

L The current number of rings is

displayed.

Example:

Number of rings :2

> >

ENTER=Set

5 Set the number of rings by pressing

{<} or {>}, then press {ENTER}.

L The selected number of rings is

displayed and confirmation tone is heard.

Selecting the pre-recorded greeting message

1 Press the line’s {ANSWER ON} key. 2 Scroll to “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Scroll to “Mailbox” by pressing {<} or

{>}, then press {ENTER}.

4 Scroll to “Select greeting” by

pressing {<} or {>}, then press {ENTER}.

L The current greeting is displayed.

Example:

Select greeting :Prerecord (Eng)

> >

ENTER=Set

5 Scroll to “Prerecord (Eng)” or

“Prerecord (Esp)” by pressing {<} or {>}, then press {ENTER}.

L The selected pre-recorded message is

played.

For assistance, please visit http://www.panasonic.com/phonehelp 71

Page 72

Answering System

Recording a greeting message

1 Press the line’s {ANSWER ON} key. 2 Scroll to “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Scroll to “User greetings” by

pressing {<} or {>}, then press {ENTER}.

4 Scroll to “Greeting 1” by pressing

{<} or {>}, then press {ENTER}.

L If a message has not been stored,

“

(none)” is displayed against the

greeting.

L Each time you press {<}, the display

changes from “ “

Greeting 5”.

Greeting 1” through

5 Press {g} to start recording. 6 After the tone, talk clearly, about 8

inches (20 cm) away from the microphone (see page 18 for its location). To end, press

L If the elapsed recording time exceeds

two minutes, the unit will stop recording.

L The recorded message will be played. L To change the message, press {1} and

restart from step 5.

{1}.

7 Press {2} to accept the recorded

message.

L Confirmation tone is heard.

5 Select “Greeting 1” to “Greeting 5”

by pressing {<} or {>}, then press {ENTER}.

L The selected message is played.

Changing a recorded message

1 Press the line’s {ANSWER ON} key. 2 Scroll to “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Scroll to “User greetings” by

pressing {<} or {>}, then press {ENTER}.

4 Select “Greeting 1” to “Greeting 5”

by pressing {<} or {>}, then press {ENTER}.

L The current greeting is played.

5 To accept the message, press {2}.

L Confirmation tone is heard.

Or: To change the message: Press {1}. Press {g} to start recording. After the tone, talk into the microphone. To end, press {1}. Press {2} to accept the message.

Erasing a greeting message

Whilst listening to the current message, press {CLEAR}.

L The greeting is erased.

Selecting a greeting message

1 Press the line’s {ANSWER ON} key. 2 Scroll to “Setup” by pressing {<} or

{>}, then press {ENTER}.

3 Scroll to “Mailbox” by pressing {<} or

{>}, then press {ENTER}.

Turning off the Answering System

Press the line’s {ANSWER ON} key and scroll to “Off”, then press {ENTER}.

L The ANSWER ON indicator light goes

out.

4 Scroll to “Select greeting” by

pressing {<} or {>}, then press {ENTER}.

72 For assistance, please visit http://www.panasonic.com/phonehelp

Page 73

Programmable Settings

Guide to programming

For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages.

Important:

L Before programming, ensure that the base unit or cordless handset is not being used.

The cordless handset must be operated near the base unit and while off the charger.

Base programming

To program, press {MENU}, press {<} or {>} to scroll through the menu, then press {ENTER} when the desired menu item or setting is displayed.

Base unit settings menu

Add phonebook – page 43

Ringer setting Ringer volume page 79

Date and time – page 24

Customer support – page 91

Speed dial # – page 90

Initial setting Mailbox Set password page 51

Sub-menu Sub-menu 2 Page

Ringer pattern page 79

Ring group page 81

Call monitoring page 85

Notify alert page 85

Auto message delete page 87

Remaining space page 87

Caller ID edit – page 81

LCD contrast – page 82

Time adjustment – page 89

Line selection – page 83

Set telephone line

Set line mode page 25

Set dial mode page 25

Set flash time page 83

Call restriction page 84

For assistance, please visit http://www.panasonic.com/phonehelp 73

Page 74

Programmable Settings

Base unit settings menu

Note:

L Press {EXIT} at any time to exit programming. L The unit will return to standby mode if you do not press a key for 60 seconds.

Sub-menu Sub-menu 2 Page

Initialize base Clear settings page 76

Caller list page 77

Phonebook page 77

Redial list page 78

Messages page 78

Registration HS registration page 25

Deregistration page 27

Change language – page 24

Music on hold Music on hold on/off page 87

Set music on hold page 88

74 For assistance, please visit http://www.panasonic.com/phonehelp

Page 75

Programmable Settings

Cordless handset programming

To program, press {MENU}, press {V} or {^} to scroll through the menu, then press

when the desired menu item or setting is displayed.

Select

Main menu Sub-menu 1 Sub-menu 2 Page

Add phonebook – – page 43

Ringer setting Ringer volume –page79

Ringer pattern –page79

Customer support – – page 91

Speed dial # – – page 90

Initial setting Mailbox Message alert page 85

Set password page 52

Notify alert page 85

Caller ID edit – page 81

LCD contrast –page82

Key tone – page 89

Line selection – page 83

Auto talk – page 80

Initialize HS Clear settings page 76

Caller list page 77

Phonebook page 77

Redial list page 78

Registration –page25

Change HS name –page82

Change language –page24

Note:

L Press {OFF} at any time to exit programming. L You can return to the previous display by pressing {f}, except when entering

characters or numbers. To return to the main menu from a sub-menu, press {f} or press .

Back

L The unit will return to standby mode if you do not press a key for 60 seconds.

For assistance, please visit http://www.panasonic.com/phonehelp 75

Page 76

Programmable Settings

Initializing base unit and cordless handset(s)

The following features enable you to initialize the base unit and cordless handset(s).

Clearing settings

Handset

This feature enables you to remove the user-defined settings, and return to the default settings.

Clearing the base unit’s settings

The following table lists the default settings for the base unit.

Function Default setting

Alert number (Clear) Alert on/off OFF Answering system OFF Auto attendant

system Auto message

delete Call monitoring ON Call restrictions OFF Caller ID Edit ON Dialing mode Tone (all lines) Flash Time 700ms (all lines) General delivery

mailbox password Language English LCD Contrast Step 3 of 6 Line 1 to 4

greetings Line mode B mode (all lines) Line selection AUTO Number of rings Toll saver Ring group All extensions ring Ringer pattern 1

Base Unit

OFF

0000

Pre-recorded greeting

Function Default setting

Ringer volume HIGH Speed Dial (Clear) All

Numbers

Time adjustment CallerID [auto]

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Initialize base” by

pressing {<} or {>}, then press {ENTER}.

4 Scroll to “Clear settings” by

pressing {<} or {>}, then press {ENTER}.

L The “Clear settings?” screen is

displayed.

5 Press {CLEAR}.

L Confirmation tone is heard.

Clearing the cordless handset’s settings

The following table lists the default settings for the cordless handset.

Function Default settings

Alert number Clear Alert on/off OFF Answer on/off OFF Auto talk OFF Caller ID Edit ON Direct handset

access Key tone ON Language English LCD Contrast Step 3 of 6 Line selection AUTO Message alert ON Personal mailbox

password Ringer pattern 1 Ringer volume HIGH Speed Dial All Number Clear

1111 to 8888

76 For assistance, please visit http://www.panasonic.com/phonehelp

Page 77

Programmable Settings

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Initialize HS” by pressing

{V} or {^}, then press .

Select

4 Scroll to “Clear settings” by

pressing {V} or {^}, then press .

L The “Clear settings?” screen is

displayed.

5 Press .

Yes

L Confirmation tone is heard.

Clearing the Caller List

Base Unit

This feature enables you to remove all data from the Caller list.

Clearing the base unit’s Caller List

Handset

Select

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Initialize base” by

pressing {<} or {>}, then press

{ENTER}.

4 Scroll to “Caller list” by pressing

{<} or {>}, then press {ENTER}.

L The “Erase caller list?” screen

is displayed.

5 Press {CLEAR}.

L Confirmation tone is heard.

Clearing the cordless handset’s Caller List

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Initialize HS” by pressing

{V} or {^}, then press .

For assistance, please visit http://www.panasonic.com/phonehelp 77

Select

4 Scroll to “Caller list” by pressing

{V} or {^}, then press .

L The “Erase caller list?” screen

is displayed.

5 Press .

Yes

L Confirmation tone is heard.

Clearing the Phonebook

Base Unit

This feature enables you to remove all data held in the Phonebook. Each Phonebook can only be cleared by the associated cordless handset or base unit.

Clearing the base unit’s Phonebook

Handset

Select

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Initialize base” by

pressing {<} or {>}, then press {ENTER}.

4 Scroll to “Phonebook” by pressing {<}

or {>}, then press {ENTER}.

L The “Erase phonebook items?”

screen is displayed.

5 Press {CLEAR}.

L Confirmation tone is heard.

Clearing the cordless handset’s Phonebook

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Initialize HS” by pressing

{V} or {^}, then press .

Select

4 Scroll to “Phonebook” by pressing {V}

or {^}, then press .

L The “Erase phonebook items?”

screen is displayed.

5 Press .

Yes

L Confirmation tone is heard.

Select

Page 78

Programmable Settings

Clearing the redial list

Base Unit

Handset

This feature enables you to remove all held data in the redial list. Each redial list can only be cleared by the cordless handset or base unit associated with it.

Clearing the base unit’s redial list

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Initialize base” by

pressing {<} or {>}, then press

{ENTER}.

4 Scroll to “Redial list” by pressing

{<} or {>}, then press {ENTER}.

L The “Erase redial list?” screen

is displayed.

5 Press {CLEAR}.

L Confirmation tone is heard.

Clearing the cordless handset’s redial list

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Initialize HS” by pressing

{V} or {^}, then press .

Select

4 Scroll to “Redial list” by pressing

{V} or {^}, then press .

L The “Erase redial list?” screen

is displayed.

5 Press .

Yes

L Confirmation tone is heard.

Select

Erasing messages

This feature enables you to erase recorded greeting and incoming messages held in the mailboxes.

Note:

L This feature is only available when the

mailboxes are not being accessed.

Base Unit

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Initialize base” by

pressing {<} or {>}, then press {ENTER}.

4 Scroll to “Messages” by pressing {<}

or {>}, then press {ENTER}.

Erase messages

Box No.:

-------->=Next

5 Key-in the desired mailbox number

using the keypad keys ({0} to {8}), or {INTERCOM} {1} to {8}.

L Press {INTERCOM ALL} to select all

mailboxes, press it again to de-select all mailboxes.

L Press {CLEAR} to erase displayed

mailboxes.

6 Press {g} to move to the next setting. 7 Use {<} or {>}, to select the option to

clear.

L You can select to erase incoming

messages only or both greetings and incoming calls.

8 Press {CLEAR}.

L Confirmation tone is heard.

78 For assistance, please visit http://www.panasonic.com/phonehelp

Page 79

Programmable Settings

Ringer settings

Selecting the ringer volume

Base Unit

You can set the base unit and cordless handset ringer volumes to High, Medium, Low, or Ringer Off. The default setting is High.

Note:

L Programming must be carried out

separately for the base unit and cordless handset(s).

L Ensure that the base unit/cordless

handset is in standby mode.

L If set to off,

while the base unit/cordless handset(s) is in standby mode.

L To turn the ringer off for each line, use

the Ring Group feature (page 81).

Setting the base unit’s ringer volume

1 Press {MENU}. 2 Scroll to “Ringer setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Ringer volume” by pressing

{<} or {>}, then press {ENTER}.

L The current volume is displayed.

4 Press {<} or {>} to select the desired

volume.

Example:

L Each time you press {<} or {>}, the

volume will alter and the chosen volume will sound.

L To turn the ringer off, press {<}

repeatedly until “ displayed.

5 Press {ENTER}.

L Confirmation tone is heard.

Handset

“Ringer off” is displayed

Ringer volume

Low High

> >

ENTER=Save

Ringer off?” is

Setting the cordless handset’s ringer volume

1 Press {MENU}. 2 Scroll to “Ringer setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Ringer volume” by pressing

{V} or {^}, then press .

L The current volume is displayed.

Example:

Ringer volume

Select

HighLow

Back Save

4 Press {V} or {^} to set the volume.

L Each time you press {V} or {^}, the

volume will alter and the chosen volume will sound.

L To turn the ringer off, press {V}

repeatedly until “ displayed.

5 Press .

Save

L Confirmation tone is heard.

Selecting the ringer pattern

Base Unit

You can select the desired ringer pattern for the base unit and cordless handset(s). Seven patterns are available for each line. The unit and cordless handset are supplied preset to Pattern 1.

Note:

L Programming must be carried out

separately for the base unit and cordless handset(s).

L Ensure that the base unit/cordless

handset is in standby mode.

Ringer off?” is

Handset

For assistance, please visit http://www.panasonic.com/phonehelp 79

Page 80

Programmable Settings

Setting the base unit’s ringer pattern

1 Press {MENU}. 2 Scroll to “Ringer setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Ringer pattern” by

pressing {<} or {>}, then press {ENTER}.

L The current settings are displayed.

Example:

Ringer pattern

L1 L2 L3 L4

1111

4 Press {f} or {g} to select the line to

be modified.

5 Enter the desired pattern using the

keypad ({1} to {7}), or press {<} or {>}.

L Each time you select a pattern, the

selected pattern sounds.

6 Press {ENTER}.

L Confirmation tone is heard. L To move to another line, continue from

step 3.

Setting the cordless handset’s ringer pattern

1 Press {MENU}. 2 Scroll to “Ringer setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Ringer pattern” by

pressing {V} or {^}, then press .

L The current settings are displayed.

Example:

Ringer pattern L1 L2 L3 L4

1111

Back Save

Select

5 Enter the desired pattern using the

keypad ({1} to {7}), or press {V} or {^}.

L Each time you select a pattern, it rings. L To move to another line, press {f} or

{g}.

6 Press .

Save

L Confirmation tone is heard.

Call options

Auto talk

When this feature is turned on, you can answer a call by lifting the cordless handset off the charger without pressing {C} or {s}. The default setting is OFF.

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

3 Scroll to “Auto talk” by pressing {V}

or {^}, then press .

L The current setting is displayed.

4 Press {V} or {^} to select “On” or “Off”. 5 Press .

L Confirmation tone is heard.

Note:

L If you subscribe to a Caller ID service

and want to view the caller’s information on the display after lifting the handset to answer a call, turn this feature off.

Handset

Select

Save

4 Press {f} or {g} to select the line to

be modified.

80 For assistance, please visit http://www.panasonic.com/phonehelp

Page 81

Programmable Settings

Caller ID edit

Handset

You can turn the Caller ID number auto edit feature (page 49) on or off. The default setting is ON.

Using the base unit

Base Unit

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Caller ID edit” by

pressing {<} or {>}, then press {ENTER}.

4 Press {<} or {>} to select “On” or

“Off”.

5 Press {ENTER}.

L Confirmation tone is heard.

Using the cordless handset

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Caller ID edit” by

pressing {V} or {^}, then press .

Select

4 Press {V} or {^} to select “On” or “Off”. 5 Press .

L Confirmation tone is heard.

Save

Setting up ring groups

Base Unit

This feature allows you to specify which extensions (cordless handsets or base unit) will ring when incoming calls are received on specific lines.

To stop an individual extension (handset or the base unit) ringing for incoming calls on a specific line, remove the handset or base unit from the ring group for that line. The base unit or a handset can make calls using a line even when they have been removed from that line’s ring group.

Note:

L Ensure that the base unit is in standby

mode before attempting to set up this feature.

1 Press {MENU}. 2 Scroll to “Ringer setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Ring group” by pressing

{<} or {>}, then press {ENTER}.

4 Press {f} or {g} to select the line

(LINE 1 to 4).

L The current settings are displayed.

5 Press {<} to move to “Ext.#”. 6 Key-in the desired extension

number(s), using the keypad keys ({1} to {8}), or {INTERCOM} {1} to {8}. Enter {0} for the base unit.

L Press {INTERCOM ALL} to select all

extensions, press it again to de-select all extension numbers.

L Press {CLEAR} to de-select all

displayed extension numbers.

7 Press {ENTER}.

L Confirmation tone is heard. L To program another line, continue from

step 3.

For assistance, please visit http://www.panasonic.com/phonehelp 81

Page 82

Programmable Settings

Display options

Adjusting the LCD contrast

You can adjust the base unit and cordless handset display contrast. There are six levels; the default setting is level three.

Note:

L Programming must be carried out

separately for the base unit and cordless handset(s).

Base unit LCD contrast

Handset

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “LCD contrast” by pressing

{<} or {>}, then press {ENTER}.

4 Press {<} or {>} repeatedly to select

the desired contrast.

L The contrast changes with each

selection.

5 Press {ENTER}.

L Confirmation tone is heard.

Cordless handset LCD contrast

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

3 Scroll to “LCD contrast” by pressing

{V} or {^}, then press .

4 Press {V} or {^} repeatedly to select

the desired contrast.

L The contrast changes with each

selection.

5 Press .

Save

L Confirmation tone is heard.

Base Unit

Select

Changing the name of the cordless handset

On initial registration, the cordless handset(s) defaults to Handset 1, Handset 2, etc.

Handset

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Change HS name” by

pressing {V} or {^}, then press .

L The cordless handset displays its

default name, for example,

, unless modified by another user.

Select

Handset

4 Enter a name.

Example:

Enter HS name:

Bedroom

Back Save

L Press {f} to move the cursor back one

character, or press {g} to move the cursor forward one character. Press {CLEAR} to erase one character. To clear all characters, press and hold

{CLEAR} for three seconds.

L The maximum length of a stored name

is 13 characters.

L To insert a space, press {0}.

5 Press .

Save

L Confirmation tone is heard.

82 For assistance, please visit http://www.panasonic.com/phonehelp

Page 83

Programmable Settings

Telephone settings

Selecting the flash time

Base Unit

The flash time depends on your telephone exchange or host PBX.

You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms”, or “700ms”.

Each line has its own setting. The default setting for all lines is “700ms”.

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Set telephone line” by

pressing {<} or {>}, then press

{ENTER}.

4 Scroll to “Set flash time” by

pressing {<} or {>}, then press {ENTER}.

5 Press {f} or {g} to select the desired

line.

6 Press {<} or {>} repeatedly to select

the desired setting, followed by

{ENTER}.

L Confirmation tone is heard.

Note:

L The setting should remain at 700 ms

unless pressing {FLASH} fails to pick up the Call Waiting call.

L If the unit is connected via a PBX, certain

PBX functions (call transferring, etc.) may not work correctly. Consult your PBX supplier for the correct setting.

Line selection for outgoing calls

Base Unit

When line selection is set to auto, the cordless handset and base unit automatically selects a line when you press {C} or {s} on the cordless handset, or press {SP-PHONE} or lift the handset on the base unit.

The base unit and each handset can also be set to select a priority line for outgoing calls, if available. The line selection for the cordless handset(s) and base unit are set separately. The default is “Auto”.

The five available line selection settings are:

“Auto” (default): When making a call, LINE 1 will be selected, If that line is unavailable, LINE 2 will be selected, etc.

“Line1”: LINE 1 is selected, if available. “Line2”: LINE 2 is selected, if available. “Line3”: LINE 3 is selected, if available. “Line4”: LINE 4 is selected, if available.

Note:

L You can also select a line manually

regardless of the line selection mode by pressing a line key.

Base unit line selection

Handset

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Line selection” by

pressing {<} or {>}, then press {ENTER}.

4 Press {<} or {>} to select the desired

line.

5 Press {ENTER}.

L Confirmation tone is heard.

For assistance, please visit http://www.panasonic.com/phonehelp 83

Page 84

Programmable Settings

Cordless handset line selection

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Line selection” by

pressing {V} or {^}, then press .

Select

4 Press {V} or {^} to select the desired

line.

5 Press .

Save

L Confirmation tone is heard.

Setting up the telephone line

Restricting calls

You can prevent selected phone numbers from being dialed by the base unit and cordless handset(s). Phone numbers with the restricted leading digits cannot be dialed out. You can assign up to eight restricted numbers (up to 11 digits each) to the base unit and cordless handset(s). If a user attempts to dial a restricted number “Call restriction” is displayed.

Note:

L For example, if “123” is set as a

restricted number, calls cannot be made to numbers that begin with “123”.

L Emergency numbers can be dialed

regardless of this feature. The default is set to 911.

Base Unit

To set up call restriction

1 While the base unit is in standby mode,

press {MENU}.

2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Set telephone line” by

pressing {<} or {>}, then press

{ENTER}.

4 Scroll to “Call restriction” by

pressing {<} or {>}, then press {ENTER}.

L The current settings are displayed, if

set.

5 Press {f} or {g}, or use the keypad

keys ({1} to {8}), to assign a number between 1 and 8.

Note:

L Up to eight restricted numbers can be

stored, and each one is assigned a unique number between 1 and 8.

6 Press {<} to select the number. 7 Enter the restricted telephone number

(up to 11 digits), or leading digits.

L Press {CLEAR} to erase one digit. L Press and hold {CLEAR} to erase the

entire number.

8 Press {<} to select “Ext. #:”.

Example:

Call restriction: 1 No.: 1211

Ext.#:

1-34----0

9 Using the keypad keys or the

{INTERCOM}/{TRANSFER} key, enter the extension numbers ({1} to {8}) which cannot dial the restricted number. Enter {0} for the base unit.

L Press {INTERCOM ALL} to select all

extensions and the base unit.

L Press {INTERCOM ALL} again or

{CLEAR} to de-select all extensions

and the base unit.

84 For assistance, please visit http://www.panasonic.com/phonehelp

Page 85

Programmable Settings

10Press {ENTER}.

L Confirmation tone is heard.

Example:

In the above example, phone numbers that start with “111” are restricted for cordless handsets 1, 2, 8 and the base unit.

L To store a second call restriction

number, repeat from step 4.

L To return to standby mode, press

{EXIT}.

Canceling the restricted number

Repeat step 1 through step 6 under “To set up call restriction” on page 84. Press and hold {CLEAR}, followed by {ENTER}.

Canceling the restricted cordless handset(s) and/or base unit

Repeat step 1 through step 7 under “To set up call restriction” on page 84, then press {<} to select “Ext. #:”. Enter the base unit and/or cordless handset number(s) by pressing the keypad key(s) ({0}, {1} to

{8}), then press {ENTER}.

Message alert

When a new message enters the mailbox, the cordless handset’s antenna flashes and the F indicator flashes notifying you of the message. The default is “ON”.

Call restriction: 1 No.: 111 Ext.#:

12-----80

Handset

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Mailbox” by pressing {V} or

{^}, then press .

Select

4 Scroll to “Message alert” by pressing

{V} or {^}, then press .

L The current setting is displayed.

Select

5 Press {V} or {^} to select “On” or “Off”.

6 Press .

Save

L Confirmation tone is heard.

Call screening (monitoring)

Base Unit

While a caller is recording a message in the general delivery mailbox, you can monitor the call through the base unit’s speaker. If more than one line is receiving a call at the same time, only the first one can be monitored. You can answer the call by lifting the handset or by pressing {SP-PHONE}.

While monitoring a call, you can temporarily turn the feature OFF by pressing {MUTE}. The feature will turn ON again after the call is disconnected.

1 While in standby mode, press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Mailbox” by pressing {<} or

{>}, then press {ENTER}.

4 Scroll to “Call monitoring” by

pressing {<} or {>}, then press {ENTER}.

L The current setting is displayed.

5 Press {<} or {>} to select “On” or

“Off”.

6 Press {ENTER}.

L Confirmation tone is heard.

Notify alert

This feature allows the unit to alert a cell phone/paging device when your mailbox has received an incoming message from an outside caller. You can retrieve the message from a touch-tone telephone (page 63). First store a cell phone/paging device number with the base unit or cordless handset(s), then set the unit to call the cell phone/paging device.

Base Unit Handset

For assistance, please visit http://www.panasonic.com/phonehelp 85

Page 86

Programmable Settings

The following describes how to set-up the number to be alerted, turn the feature on, and verify that the cell phone/paging device is called.

Note:

L When a message has been transferred

or delivered from another user, the unit will not alert your cell phone/paging device.

L Programming must be carried out

separately for the base unit and cordless handset(s).

“Alert number”. Defines the alert number.

“Alert on/off”: If a caller leaves a message when set to “On”, the specified alert number (if defined) is called, notifying you that you have a message.

“Calling alert”: Tests that the notify alert function operates correctly.

Using the base unit

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Mailbox” by pressing {<} or

{>}, then press {ENTER}.

4 Scroll to “Notify alert” by pressing

{<} or {>}, then press {ENTER}.

5 Scroll to “Alert number” by pressing

{<} or {>}, then press {ENTER}.

L The current alert number is displayed, if

it exists.

6 Enter your cell phone/paging device

number (maximum of 32 digits), then press {ENTER}.

L Confirmation tone is heard.

7 Scroll to “Alert on/off” by pressing

{<} or {>}, then press {ENTER}.

8 To turn on the feature, scroll to “On” by

pressing {<} or {>}, then press {ENTER}.

L Confirmation tone is heard.

9 Use Calling alert to verify that the

defined cell phone/paging device rings. Scroll to “Calling alert #” by pressing {<} or {>}, then press

{ENTER}.

10Press {SP-PHONE}.

L The defined cell phone/paging device is

called.

Note:

L To display the currently set alert number

without changing it, perform steps 1 through 5 above.

Using the cordless handset

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

Select

3 Scroll to “Mailbox” by pressing {V} or

{^}, then press .

Select

4 Scroll to “Notify alert” by pressing

{V} or {^}, then press .

Select

5 Scroll to “Alert number” by pressing

{V} or {^}, then press .

L The current alert number is displayed if

it exists.

Select

6 Enter your cell phone/paging device

number (maximum of 32 digits), then press .

Save

L Confirmation tone is heard.

7 Scroll to “Alert on/off” by pressing

{V} or {^}, then press .

Select

8 To turn on the feature, scroll to “On” by

pressing {V} or {^}, then press .

L Confirmation tone is heard.

Save

9 Use Calling Alert to verify that the cell

phone/paging device rings. Scroll to “Calling alert #” by pressing {V} or {^}, then press .

Select

10Press {C} or {s}.

L The defined cell phone/paging device is

called.

86 For assistance, please visit http://www.panasonic.com/phonehelp

Page 87

Programmable Settings

Note:

L To display the currently set alert number

without changing it, perform steps 1 through 5 above.

Automatically deleting messages

If this feature is set to ON, messages in the mailboxes will automatically be erased after a month. Your phone comes from the factory set to “OFF”.

Base Unit

1 While in standby mode, press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Mailbox” by pressing {<} or

{>}, then press {ENTER}.

4 Scroll to “Auto message delete” by

pressing {<} or {>}, then press {ENTER}.

L The current setting is displayed if the

system’s date and time have been set. If the date and time have not been set, you are requested to set them before proceeding.

5 Press {V} or {^} to select “On” or “Off”. 6 Press {ENTER}.

L Confirmation tone is heard.

Checking the remaining recording time and number of messages

This feature displays the remaining amount of recording time available, and the number of messages that may be recorded.

Base Unit

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Mailbox” by pressing {<} or

{^}, then press {ENTER}.

4 Scroll to “Remaining space” by

pressing {<} or {>}, then press {ENTER}.

L The current settings are displayed. The

display returns to the previous screen after two seconds.

Examples:

Remaining space Time : 100min Messages : 100

Remaining space Time : <1min Messages : 100

Memory is full

Music on hold

Recorded music can be played for callers while they are on hold. You can choose to play the pre-recorded music or record music using the audio cable provided.

Note: L U.S. Copyright law (Title 17 U.S.C.

Section 101 et seq., Title 18 U.S.C. Section 2319)

Federal law protects copyright owners from the unauthorized reproduction, adaptation, performance, display or distribution of copyright protected works.

L When choosing music on hold, the

copyright implications should be carefully considered. If you are unsure about the legality of using a recording, seek legal advice.

Turning the music on hold feature on or off

1 While in standby mode, press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

Base Unit

For assistance, please visit http://www.panasonic.com/phonehelp 87

Page 88

Programmable Settings

3 Scroll to “Music on hold” by pressing

{<} or {>}, then press {ENTER}.

4 Scroll to “Music on hold on/off” by

pressing {<} or {>}, then press {ENTER}.

L The current setting is displayed.

Example:

Music on hold

:On

> >

ENTER=Save

5 Select “On” or “Off” by pressing {<} or

{>}, then press {ENTER}.

L The confirmation screen is displayed

and confirmation tone is heard.

Example:

Recording music on hold

Base Unit

You can record music or a message for callers to hear when they are on hold.

Recording is carried out via the supplied audio cable plugged into the headset socket and the LINE OUT socket of an audio device, such as, a CD player or PC (user supplied).

Music on hold

:On

Audio device

4 Scroll to “Set music on hold” by

pressing {<} or {>}, then press {ENTER}.

L The current music on hold is played and

the following screen is displayed.

Example:

Music on hold check

1=Change

1:02

2=OK

5 Press {1} to record new music (or press

{2} to accept the current music).

L Music can only be recorded if the

current music is not in use. If music is in use, the following screen is displayed:

Example:

L If the current music on hold is not in use,

the following screen is displayed:

Example:

MOH currently in use. Please try again later.

Music on hold record

>=Start

6 Press {g} to begin recording.

L A long beep sounds and recording

begins.

L The following screen is displayed:

Example:

Music on hold record

1:02

1=End

7 Press {1} to stop recording.

L The new recording is played.

LINE OUT

Audio cable

8 Press {1} again to change it, or {2} to

accept the new music.

L Confirmation tone is heard.

1 While the base unit is in standby mode,

press {MENU}.

2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Music on hold” by pressing

{<} or {>}, then press {ENTER}.

88 For assistance, please visit http://www.panasonic.com/phonehelp

Page 89

Programmable Settings

Erasing the current music on

Base Unit

hold

Note:

L You cannot erase the unit’s

pre-recorded music.

1 Follow step 1 through step 4 under

“Recording music on hold” on page 88.

2 While the current music on hold is

playing, press {CLEAR}.

L The pre-recorded music on hold is set.

Other options

Selecting key tone

Handset

You can select whether key tones are heard when keys are pressed. Includes confirmation and error tones. The default setting is “ON”.

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {V} or {^}, then press .

3 Scroll to “Key tone” by pressing {V} or

{^}, then press .

Select

4 Press {V} or {^} to select “On” or “Off”. 5 Press .

L Confirmation tone is heard.

Adjusting the time automatically

Base Unit

This feature specifies whether the system’s time and date are adjusted automatically using Caller ID information, or manually when updated by the user.

Note:

L Ensure that the base unit is in standby

mode before attempting to set up this feature.

Save

Select

1 Press {MENU}. 2 Scroll to “Initial setting” by

pressing {<} or {>}, then press {ENTER}.

3 Scroll to “Time adjustment” by

pressing {<} or {>}, then press {ENTER}.

L The current setting is displayed.

4 Press {<} or {>} to select either

“CallerID [auto]” (default) or “Manual”.

5 Press {ENTER}.

L Confirmation tone is heard.

Re-registering a cordless handset with the base unit

Handset

If “No link to the base. Please walk closer to the base and try again.” is displayed, even when the

cordless handset is near the base unit, you may need to re-register the cordless handset to the base unit.

Important:

L Ensure that the base unit and cordless

handset are in standby mode.

L Registration must be completed within

one minute.

L The cordless handset cannot be

registered if the base unit is not in registration mode.

The procedure for re-registering the cordless handset is the same as the procedure for registration. See page 25.

For assistance, please visit http://www.panasonic.com/phonehelp 89

Page 90

Programmable Settings

Storing speed dial numbers

Base Unit

You can store up to 10 speed dial numbers. The base unit and cordless handset(s) speed dial numbers can be set independently of one another. Use the dialing keys ({0} to {9}) to dial the stored numbers.

Note:

L If required, you can include {*}, {#},

{PAUSE} (page 41) or {FLASH} (page

41) in the speed dial number.

Using the base unit

Handset

1 Press {MENU}. 2 Scroll to “Speed dial #” by pressing

{<} or {>}, then press {ENTER}.

3 Press {<} or {>} to scroll to the

desired speed dial number, then press

{ENTER}.

Example:

Speed dial 1 Speed dial 2

Speed dial 3

4 Enter the number using the dialing keys

({0} to {9}).

L Press {f} to move the cursor back one

digit. Press {g} to move the cursor forward one digit. Press {CLEAR} to erase the digit to the left of the cursor. Press and hold {CLEAR} to erase all digits.

Example:

0123456789

<> ENTER=Save

5 Press {ENTER}.

L The speed dial is set.

6 To store additional speed dial numbers,

repeat steps 3 through 5.

L To erase a speed dial number, press

and hold {CLEAR}

{ENTER}. Confirmation tone is

press heard.

Using the cordless handset

at step 4, then

1 Press {MENU}. 2 Scroll to “Speed dial #” by pressing

{V} or {^}, then press .

Select

3 Press {V} or {^} to scroll to the desired

speed dial number, then press .

Select

4 Enter the number using the dialing keys

({0} to {9}).

Example:

Enter phone no.:

0123456789

Back Save

L Press {f} to move the cursor back one

digit. Press {g} to move the cursor forward one digit. Press {CLEAR} to erase the digit to the left of the cursor. Press and hold {CLEAR} to erase all digits.

5 Press .

Save

L Confirmation tone is heard. L The speed dial is set.

Example:

Speed dial 1:

012-345-6789

6 To store additional speed dial numbers,

repeat steps 3 through 5.

L To erase a speed dial number, press

and hold {CLEAR} at step 4, then press

. Confirmation tone is heard.

Save

90 For assistance, please visit http://www.panasonic.com/phonehelp

Page 91

Programmable Settings

Customer support

Base Unit

Handset

The base unit and cordless handset can display the Internet address where you can obtain help or download operating instructions for this product using your computer.

1 Press {MENU}. 2 If using the handset, scroll to

“Customer support” by pressing {V} or {^}, then press . If using the base unit, scroll to “Customer support” by pressing

{<} or {>}, then press {ENTER}.

L “www.panasonic.com/

phonehelp

Select

” will be displayed.

3 If using the handset, press {OFF} or

. If using the base unit, press

Back

{EXIT}.

For assistance, please visit http://www.panasonic.com/phonehelp 91

Page 92

Programmable Settings

Programming with direct commands

Most features can be programmed using direct commands. These are codes that allow the configuration of specific features directly, without having to go through the menu process.

Using direct commands on the base unit

Base Unit

1 Press {MENU}. 2 Press {#}. 3 Enter the feature code from the table below.

L Refer to the relevant section for a description of the feature and how to access/set-up the

feature using the menu.

Feature code Feature Page

{1} {0} {1} Add an item to the Phonebook page 43

{2} {0} {1} Change the ringer volume page 79

{2} {0} {2} Change the ringer pattern page 79

{2} {0} {4} Set up ring groups page 81

{3} {0} {1} Set the date and time page 24

{4} {0} {1} Display the customer support screen page 91

{5} {0} {1} Speed dial 1 page 90

{5} {0} {2} Speed dial 2 page 90

{0} {3} Speed dial 3 page 90

{5}

{5} {0} {4} Speed dial 4 page 90

{5} {0} {5} Speed dial 5 page 90

{5} {0} {6} Speed dial 6 page 90

{5} {0} {7} Speed dial 7 page 90

{5} {0} {8} Speed dial 8 page 90

{5} {0} {9} Speed dial 9 page 90

{5} {1} {0} Speed dial 10 page 90

{6} {0} {

{6} {0} {3} Set the call monitoring feature page 85

{6} {0} {4} Set an alert number page 85

{6} {0} {5} Turn the alert feature on and off page 85

{6} {0} {6} Test the alert number (calling alert) page 85

{6} {0} {7} Set the automatic message delete feature page 87

2} Set the mailbox password page 51

92 For assistance, please visit http://www.panasonic.com/phonehelp

Page 93

Programmable Settings

Feature code Feature Page

{6} {0} {8} Check the remaining message space page 87

{6} {0} {9} Edit caller IDs page 81

{6} {1} {0} Set LCD contrast page 82

{6} {1} {1} Set caller ID time adjustment page 89

{6} {1} {3} Set line selection feature page 83

{6} {1} {4} Set line mode page 25

{6} {1} {5} Set dial mode (pulse or tone) page 25

{6} {1} {6} Set flash time page 83

1} {7} Set call restriction options page 84

{6} {

{6} {1} {8} Clear settings page 76

{6} {1} {9} Clear the caller list page 77

{6} {2} {0} Clear Phonebook items page 77

{6} {2} {1} Clear the redial list page 78

{6} {2} {2} Clear mailbox messages page 78

{1} {2} {3} Register a handset page 25

{6} {2} {4} Deregister handsets page 27

{6} {2} {6

{6} {2} {7} Turn music on hold on or off page 87

} Change the base language page 24

Using mailbox direct commands on the base unit

Base Unit

1 Press {ANSWER ON} (any line). 2 Press {#}. 3 Enter the feature code from the table below.

L Refer to the relevant section for a description of the feature and how to access/set-up the

feature using the menu.

Feature code Feature Page

{9} {1} {0} Set number of rings for the mailbox page 71

{9} {1} {1} Select a mailbox greeting page 71

{9} {3} {0} Select or record a user greeting page 67

For assistance, please visit http://www.panasonic.com/phonehelp 93

Page 94

Programmable Settings

Using direct commands on the cordless handset

Handset

1 Press {MENU}. 2 Press {#}. 3 Enter the feature code from the table below.

L Refer to the relevant section for a description of the feature and how to access/set-up the

feature using the menu.

Feature code Feature Page

{1} {0} {1} Add an item to the Phonebook page 43

{1} {2} {3} Register handset page 26

{2} {0} {1} Change the ringer volume page 79

{2} {0} {2} Change the ringer pattern page 79

{4} {0} {1} Display the customer support screen page 91

{5} {0} {1} Speed dial 1 page 90

{5} {0} {2} Speed dial 2 page 90

{5} {0} {3} Speed dial 3 page 90

{0} {4} Speed dial 4 page 90

{5}

{5} {0} {5} Speed dial 5 page 90

{5} {0} {6} Speed dial 6 page 90

{5} {0} {7} Speed dial 7 page 90

{5} {0} {8} Speed dial 8 page 90

{5} {0} {9} Speed dial 9 page 90

{5} {1} {0} Speed dial 10 page 90

{6} {0} {1} Mailbox menu page 51

{6} {0} {

{6} {0} {3} Set LCD contrast page 82

{6} {0} {4} Set key tones page 89

{6} {0} {5} Set line selection feature page 83

{6} {0} {6} Set the auto talk feature page 80

{6} {0} {7} Clear settings page 76

{6} {0} {8} Clear the caller list page 77

{6} {0} {9} Clear Phonebook items page 77

{6} {1} {0} Clear the redial list page 78

{6} {1} {2} Change the cordless handset language page 24

2} Edit caller IDs page 81

} {1} {1} Change the handset name page 82

94 For assistance, please visit http://www.panasonic.com/phonehelp

Page 95

Useful Information

Wall mounting the charger

The charger can be wall mounted.

1 Using the wall mounting template below, insert two suitably sized screws into the wall.

Wall Template

2.4 cm (31⁄32")

2 Connect the AC adaptor to the charging cradle. 3 Slide the charging cradle into place securely on the two screws.

Screws

Note:

L When mounting the charger, ensure that the correct screws for the wall are used.

Certain types of wall may require plugs to be anchored in the wall before the screws are inserted.

L When mounting the charger, care should be taken to place it so that the cordless

handset antenna does not cause a danger when the handset is docked in the charger unit. Particular care should be taken to ensure that the antenna is not mounted at eye level or in a position that may pose a risk to people’s eyes.

For assistance, please visit http://www.panasonic.com/phonehelp 95

Page 96

Useful Information

Cordless handset rechargeable battery replacement

If battery performance diminishes, make sure that you have cleaned the charge contacts and fully charged the battery (page 16). The battery needs to be replaced if any of the following are displayed after a few phone calls, even when you have fully charged the battery:

–“Recharge battery” –“7” (flashing) –“Charge for 7 hrs” –“8” L Use only the rechargeable Panasonic

battery described on page 5.

1 Press down on the cover firmly with

your thumb and slide it as indicated by the arrow.

Backup battery replacement

Even if the backup battery has been fully charged, the BATTERY indicator may flash or the unit may not work within minutes of a power failure. In that case, replace the backup battery with a new Panasonic HHR-P516 battery. See page 5 for ordering information.

Disconnect the telephone line cords, and open the battery cover by pushing down on the tab. Replace the battery, close the battery cover and reconnect the telephone line cords.

Attention:

A nickel metal hydride battery that is recyclable powers the product that you have purchased.

Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.

2 Replace the old battery with a new one,

and close the cover (see page 16 for battery installation).

Note:

L After replacing the battery, place the

cordless handset on the charger until confirmation tone sounds or the battery strength prompt displays (page 17).

96 For assistance, please visit http://www.panasonic.com/phonehelp

Page 97

Useful Information

Headset (optional)

Connecting an optional headset to the base unit or cordless handset allows hands-free phone conversations. Please use only a Panasonic KX-TCA93, KX-TCA94 or KX-TCA95 headset.

To connect an optional headset to the base unit

Connect the headset to the headset jack, as shown.

{ENTER}

Headset

jack

{HEADSET}

Fasten the headset cord to prevent it from being disconnected.

Hook

Note:

L To answer an incoming call using the headset, press {SP-PHONE}/{HEADSET}. To

toggle between using the headset and the speakerphone, press {ENTER}.

L The SP-PHONE indicator lights when the headset is active.

For assistance, please visit http://www.panasonic.com/phonehelp 97

Page 98

Useful Information

To connect an optional headset to the cordless handset

Open the headset jack cover, and connect the headset to the headset jack, as shown.

Headset

jack

Belt clip

You can hang the cordless handset on your belt or pocket using the included belt clip.

To attach the belt clip

To remove the belt clip

L Model shown is KX-TCA86.

Note:

L To switch to the speakerphone, press

{s}. To return to the headset, press {C}.

98 For assistance, please visit http://www.panasonic.com/phonehelp

Page 99

Useful Information

Reset button

If the unit does not work, press {RESET} on the bottom of the base unit with a pointed object.

L After pressing {RESET}, the date and time will be erased. Re-adjust the date/time (page

24).

RESET

RESET Button

Adding another phone

If the backup battery has been discharged during a power failure, the unit will not work. If required, you can connect a standard telephone on LINE 2 or LINE4 of this unit using the Panasonic T-adaptor KX-J66. See page 5 for ordering information.

Example: Connecting a standard telephone on LINE 4.

Single-Line Telephone Jacks

T-Adaptor (KX-J66)

LINE4

LINE3

T-Adaptor (KX-J24) (See page 14.)

For assistance, please visit http://www.panasonic.com/phonehelp 99

Page 100

Useful Information

Error messages

Display messages

If the unit detects a problem, one of the following messages will be displayed on the base unit or cordless handset. Error beeps or busy tone are heard.

Display message Cause and solution

Busy L The paged party is engaged in a call.

L A paged cordless handset is too far from the base unit.

Call restriction L The dialed number is restricted. Cancel the restriction

(page 85).

Error

(base unit only)

Invalid. Please register the handset to the base.

(cordless handset only)

Invalid entry L You tried to key-in an invalid direct command. Key-in

Invalid mailbox

(base unit only)

Memory is full L When trying to store an item in the Phonebook, the

Message full

(base unit only)

MOH currently in use. Please try again later.

No handset registered

(base unit only)

L When you tried to register the cordless handset, the

cordless handset and base unit could not link for some reason, such as interference from other electrical appliances. Take the cordless handset and base unit away from the electrical appliances and try again.

L Eight cordless handsets have already been registered

to the base unit. To cancel another handset registration, see page 27.

L You tried to make a call or access a mailbox with a

cordless handset that has not been registered to the base unit. Register the cordless handset (page 25).

the correct command (pages 92 to 94).

L You attempted to deliver/transfer a message to an

unregistered cordless handset’s mailbox. Register the cordless handset (page 25).

Phonebook memory is full. Erase unwanted items and try again (page 46).

L There is no memory available for recording messages.

Erase unnecessary messages (page 59).

L There is no memory available for recording messages. L Erase unnecessary messages (page 59).

L You tried to record music while the current music on

hold is in use (page 88). Try again later.

L No cordless handsets have been registered to the base

unit when you attempt to de-register a handset registration (page 27).

100 For assistance, please visit http://www.panasonic.com/phonehelp

Panasonic KX-TG4500B, KX-TG4500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Accessory information

Expanding your phone

Important safety instructions

For best performance

System capabilities

Installation

Installing the backup battery in the base unit

Connecting the base unit handset and AC adaptor

Connecting the line cords

Connecting the AC adaptor to the charger

If you subscribe to a DSL service

Installing the battery in the cordless handset

Battery charge

Controls and display

Controls

Using softkeys and navigation keys

Displays

Setting-up the unit before use

Setting the date and time

Setting the display language

Selecting the line mode

Selecting the dialing mode

Registering additional cordless handsets

Making/Answering Calls

Making calls

Answering calls

Using additional lines during a conversation

Intercom

Making an intercom call

Answering intercom calls

Transferring a call

Placing a call on hold

Swapping between two external calls

Conference calls

Useful features during a call

Joining in a conversation

Call privacy

Recording a conversation

Muting your conversation

Using the PAUSE key (for PBX line or long distance calls)

Using the FLASH key

For call waiting service users

Temporary tone dialing

Using the Phonebook

Phonebook

Storing names and numbers in the Phonebook

Finding and calling a Phonebook item

Editing Phonebook items

Erasing Phonebook items

Chain dial

Caller ID Service

Using caller ID service

Caller list

Viewing and calling back using the caller list

Editing a caller’s phone number before calling back

Storing caller information in the Phonebook

Erasing caller information

Voice Mail System

Voice Mail System

Setting the mailbox password

Listening to messages from the base unit

Listening to messages with the cordless handset

Creating and sending messages

Transferring a call to a personal mailbox

Checking the remaining recording time and number of messages

Erasing all messages stored in a mailbox

User greetings

Personal greetings

Turning the cordless handset answer mode on or off

Remote access

Accessing the voice mail system remotely

Automated Attendant System

How the Automated Attendant System works

Setting the Automated Attendant System

Call transfer status