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KX-TG4000B
User Manual
108 pgs4.32 Mb1

Panasonic KX-TG4000B User Manual

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Page 1
Caller ID Compatible
2.4GHz Multi-Handset Cordless Phone System
Model No. KX-TG4000B
Pulse-or-tone dialing capability
Operating Instructions
PLEASE READ BEFORE USE AND SAVE.
Charge the handset battery for about 8 hours before initial use.
4-LINE
for customers in the USA or Puerto Rico
Page 2
2
Before Initial Use
Please read IMPORTANT SAFETY INSTRUCTIONS on page 102 before use. Read and understand all instructions.
Thank you for purchasing your new Panasonic cordless telephone.
Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number. Call Waiting Caller ID, which displays a second caller’s name and phone number while the user is on another call on the same line, requires a subscription to both Caller ID and Call Waiting.
Attach your purchase receipt here.
For your future reference
Serial No. Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Page 3
3
Accessories (included) For extra orders, call 1-800-332-5368.
AC Adaptor for Base Unit (p. 13)
Order No. PQLV12Z
one
AC Adaptor for Charger (p. 16)
Order No. KX-TCA1-G
one
two
Base Unit Handset
(p. 13)
Order No. PQJXF0113Z
one
4-Wire
Telephone Line Cord
(p. 14, 15)
one
Backup Battery (p. 12)
Order No. P-P507 (PQP50AA61)
Charger (p. 16)
Order No. PQLV30001Z
Belt Clip (p. 85)
Order No. PQKE10101Z1
one
one
Handset Cord (p. 13)
Order No. PQJA212N
one
CHARGE
To use more than one cordless handset, please purchase the optional cordless handset KX-TGA400B. The charger is included. To order, contact your dealer or call 1-800-211-PANA(7262) to locate a dealer.
Page 4
4
For Best Performance
Handset Battery Charge
A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the cordless handset. Charge the battery for about 8 hours before initial use (p. 16). Make sure the handset faces forward as shown.
• If you charge the discharged battery, it will be charged quickly. In that case the handset may feel warm. This is normal.
Base Unit Location/Noise
Calls are transmitted between the base unit and the cordless handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is:
Away from electrical appliances such as a TV, personal computer or another cordless phone.
In a HIGH and CENTRAL location with no obstructions such as walls.
Raise the antenna.
The battery is beneath this cover.
Note:
—If you use the cordless handset near a microwave oven which is being used,
noise may be heard from the receiver. Move away from the microwave oven and closer to the base unit.
—If you use the cordless handset near another phone’s base unit, noise may be
heard. Move away from the other cordless phone’s base unit and closer to your base unit.
Page 5
5
Contents
Chapter 1
Preparation
Location of Controls............................................................................ 8
Displays................................................................................................ 11
Installation............................................................................................ 12
Installing the Backup Battery in the Base Unit.................................... 12
Connecting the Handset and AC Adaptor .......................................... 13
Connecting the Telephone Line Cords ............................................... 14
Connecting the AC Adaptor to the Charger........................................ 16
Handset Battery Charge ..................................................................... 16
Programmable Settings ...................................................................... 18
Programming Guidelines ........................................... 18
Registration for Additional Cordless Handsets .......... 19
Date and Time Adjustment ................................................... 20
Selecting the Dialing Mode ................................................... 21
Selecting the Ringer Volume ..................................... 22
Ring Group Setting ............................................................... 23
Function Menu Table ................................................. 24
Chapter 2
Basic Operation
The Unit Capabilities (Operating More than One Handset) ............. 25
Making Calls ............................................................... 26
With the Base Unit.............................................................................. 26
With the Cordless Handset................................................................. 28
Answering Calls ......................................................... 30
Using Other Lines During a Conversation ............... 31
Intercom ...................................................................... 32
Making Intercom Calls ........................................................................ 32
Answering Intercom Calls................................................................... 33
Transferring a Call ...................................................... 34
Conference .................................................................. 35
Using the Directory ................................................... 36
Storing Names and Numbers in the Directory ................................... 36
Dialing from the Directory .................................................................. 38
Base Unit
Handset
Base Unit
Handset
Base Unit
Handset
Base Unit
Handset
Base Unit
Handset
Base Unit
Handset
Base Unit
Handset
Base Unit
Handset
Base Unit
Base Unit
Handset
Base Unit
Base Unit
Base Unit & Handset
Base Unit
Handset
Important:
: Must be carried out with the base unit.
: Must be carried out with the cordless handset.
: Must be carried out by both the base unit and cordless
handset together.
: Must be carried out separately by the base unit and the
cordless handset.
Handset
Base Unit
Base Unit & Handset
Handset
Base Unit
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Page 6
Editing an Item in the Directory ......................................................... 39
Erasing an Item in the Directory ........................................................ 39
Caller ID Service .................................................................................. 40
Using the Caller List ................................................... 41
Viewing the Caller List ........................................................................ 41
Calling Back from the Caller List ........................................................ 42
Editing the Caller’s Phone Number .................................................... 43
Storing Caller List Information in the Directory ................................... 44
Erasing Caller List Information ........................................................... 45
Chapter 3
Advanced Operation
Special Features .................................................................................. 46
How to Use the PAUSE Button
(For Analog PBX Line/Long Distance Service Users) ................... 46
For Call Waiting Service Users ................................. 46
Temporary Tone Dialing
(For Rotary or Pulse Service Users)
... 46
Setting the Key Lock ............................................................. 47
FLASH Button ........................................................... 47
Other Programmable Settings............................................................ 48
Setting the Auto Talk Feature ............................................... 48
Selecting the Ringer Pattern .................................... 48
Calling Line Selection ................................................ 49
Setting Call Restriction Numbers ......................................... 50
Incoming Call Tone ................................................... 51
Setting the PIN ..................................................................... 52
Registering Optional Cordless Handsets Using the PIN
.... 53
Canceling Cordless Handset Registration ................. 54
Selecting the Line Mode ...................................................... 55
Erasing the Directory, Caller List and Redial List ...... 55
Chapter 4
Voice Mail System/Automated Attendant System/Answering System
Voice Mail System ............................................................................... 56
Setting the Mailbox Password ................................... 57
Automated Attendant System ............................................................ 58
How Automated Attendant System Works ......................................... 58
Setting the Automated Attendant System ............................. 59
Setting the Handset Answer Mode ........................................ 61
Recording a Personal Greeting Message .............................. 62
Handset
Handset
Base Unit
Base Unit
Handset
Base Unit
Handset
Base Unit
Base Unit & Handset
Base Unit & Handset
Base Unit
Base Unit
Handset
Base Unit
Base Unit
Handset
Base Unit
Handset
Handset
Base Unit
Handset
Handset
Base Unit
Handset
Base Unit
Handset
Base Unit
Handset
Base Unit
Handset
6
Contents
Page 7
Call Transfer Status............................................................................ 63
Call Operator Status ........................................................................... 64
Answering System............................................................................... 65
Setting the Answering System .............................................. 65
Listening to Messages with the Base Unit ........................................ 68
Transferring a Message...................................................................... 70
Erasing a Message............................................................................. 70
Listening to Messages with the Cordless Handset .......................... 71
Transferring a Message...................................................................... 72
Erasing a Message............................................................................. 73
Listening to Messages in the General Delivery Mailbox..................... 73
Delivering Your Own Message .................................. 74
Other Voice Mail System Features..................................................... 75
Call Monitoring Feature ........................................................ 75
Recording Mode ................................................................... 75
Transferring a Call to a Personal Mailbox ............................. 76
Checking the Remaining Recording Time and Number of Messages
.. 76
Message Menu Mode ................................................ 77
Automatic Message Delete Feature ..................................... 77
Erasing All Messages in Mailboxes ...................................... 78
Remote Operation from a Touch Tone Phone .................................. 79
How to Access the Voice Mail System ............................................... 79
Pager Call .................................................................... 82
Storing a Pager Number .................................................................... 82
Storing the Pager Display Number ..................................................... 83
Setting the Unit to Call a Pager .......................................................... 84
Chapter 5
Useful Information
Using the Handset Belt Clip................................................................ 85
Wall Mounting for the Charger ........................................................... 85
Using an Optional Headset ........................................ 86
Clearing Settings ........................................................ 89
Handset Battery Replacement............................................................ 90
Backup Battery Replacement............................................................. 90
RESET Button ...................................................................................... 91
Adding Another Phone........................................................................ 91
Error Messages.................................................................................... 92
Before Requesting Help...................................................................... 95
Important Safety Instructions.............................................................102
FCC and Other Information.................................................................104
Index .....................................................................................................106
Base Unit
Handset
Base Unit
Handset
Base Unit
Handset
Base Unit
Base Unit
Base Unit
Handset
Base Unit
Base Unit
Base Unit
Base Unit
Base Unit
Handset
Base Unit
7
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Page 8
8

Location of Controls

Base unit
M
IC
VOICE MAIL SYSTEM
4
L
IN
E
E
N
T
E
R
C
L
E
A
R
L
O
U
D
/
S
E
A
R
C
H
B
A
C
K
F
W
D
E
X
I
T
H
E
A
D
S
E
T
D
IG
IT
A
L
S
P
-P
H
O
N
E
F
U
N
C
T
I
O
N
1
2
3
4
5
6
7
8
9
0
BATTERY
CONF
HOLD
STOP
VOICE MAIL
D
E
F
A
B
C
M
N
O
J
K
L
G
H
I
W
X
Y
Z
T
U
V
P
Q
R
S
T
O
N
E
O
P
E
R
REDIAL
PAUSE/EDIT
CALL WAIT/FIASH
ANSWER ON
A
U
TO
M
A
T
E
D
A
TTE
N
D
A
NT
INTERCOM / TRANSFER ALL
LINE
1
LINE
2
LINE
3
LINE
4
1
2
3
4
5
6
7
8
LINE Buttons and Indicators (p. 26, 28, 30, 31)
Antenna (p. 4, 13)
Display (p. 11)
(PAUSE/EDIT)
Button (p. 39, 43, 46)
(CALL!WAIT/FLASH)
Button (p. 46, 47)
(CONF) (Conference)
Button (p. 35)
(REDIAL) Button (p. 27)
(HOLD) Button
(p. 28, 31)
DIGITAL SP-PHONE (Speakerphone) /HEADSET
Button and Indicator (p. 26, 30, 32, 87)
MIC (Microphone) (p. 26, 30, 60, 66)
BATTERY Indicator (p. 12)
INTERCOM/TRANSFER
Buttons ((ALL), (1) to (8)) (p. 32, 34)
(TONE) Button
(p. 46)
(RESET) Button
(p. 91)
Page 9
9
Chapter 1
Preparation
M
I
C
V
O
IC
E
M
A
IL
S
Y
S
T
E
M
4
LIN
E
EN
TE
R
C
LEA
R
L
O
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D
/
S
E
A
R
C
H
B
A
C
K
F
W
D
EXIT
HE
ADS
ET
D
I
G
I
T
A
L
S
P
-
P
H
O
N
E
FU
NC
TIO
N
123
456
789
0
B
A
T
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R
Y
C
O
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F
H
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L
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T
O
P
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O
IC
E
M
A
IL
IN
T
E
R
C
O
M
/ T
R
A
N
S
F
E
R
1
2
3
4
5
6
7
8
A
L
L
D
E
F
A
B
C
M
N
O
J
K
L
G
H
I
W
X
Y
Z
T
U
V
P
Q
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S
T
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N
E
O
P
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R
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D
IA
L
P
A
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S
E
/E
D
IT
C
A
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W
A
IT
/F
IA
S
H
LINE
1
LINE
2
LINE
3
LINE
4
A
N
S
W
E
R
O
N
A
U
T
O
M
A
T
E
D
A
T
T
E
N
D
A
N
T
(ANSWER!ON) Buttons
and Indicators (p. 59, 65)
Headset Jack (p. 86)
(STOP) Button (p. 69, 75)
(CLEAR) Button (p. 37, 39, 45, 54, 70)
(ENTER) Button (p. 18, 20, 36, 44)
Navigator Key ( , , I, H) (p. 18, 27, 38, 41, 59, 65)
(EXIT) Button
(p. 18, 38, 41, 60, 66)
(FUNCTION) Button
(p. 18, 36)
(VOICE MAIL) Button (p. 68, 74)
Cover
Memory Card
Memory card:
Remove the memory card and use it as a name index for the cordless handsets (p. 19, 53).
Page 10
10
Location of Controls
Cordless handset
Charger
CHARGE
CHARGE Indicator (p. 16)
Charge Contacts (p. 17)
TALK
O
N
/O
F
F
C
L
E
A
R
LO
U
D
/
SE
A
R
C
H
FU
N
C
/E
X
IT
TONE
ABC
2
JKL
5
1
REDIAL/ PAUSE/
EDIT
INTERCOM/
HOLD/
TRANSFER
CALL WAIT/
FLASH
E
N
TE
R
/
CONF
DEF
3
GHI
4
MNO
6
PQRS
7
TUV
8
WXYZ
9
OPER
0
L
3
L
4
L
2
L
1
Antenna
Display (p. 11)
(TALK) Button
(p. 28, 30, 33)
(CLEAR) Button
(p. 37, 39, 45, 54, 73)
Navigator Key ( , , H, I) (p. 18, 29, 38, 41)
(FUNCTION/EXIT)
Button (p. 18, 38, 41, 47)
(TONE) Button
(p. 46)
(REDIAL/PAUSE/EDIT)
Button (p. 29, 39, 43, 46)
(CALL!WAIT/FLASH)
Button (p. 46, 47)
Headset Jack (p. 88)
(ENTER)/ (Voice Mail)
Button (p. 18, 61, 71, 74)
(CONF) (Conference)
Button (p. 35)
(INTERCOM/HOLD/TRANSFER)
Button (p. 29, 33, 34)
Charge Contacts (p. 17)
LINE Buttons (p. 28, 30, 31)
Page 11
11

Displays

Chapter 1
Preparation
Base unit
Cordless handset
AThe handset in-use icon indicates the status of registered cordless
handsets. If a cordless handset is in the talk or intercom mode, or listening to messages, the relevant number is displayed.
BIf you turn the Automated Attendant System on, the relevant line icon is
displayed (p. 59).
CThe time and date are displayed on the first line in the standby mode.
The display shows the dialed number, call status, programming options and directory items etc. If you subscribe to a Caller ID service, caller information will be displayed (p. 40).
AThe voice mail icon flashes if
there is at least one new message in your mailbox (p. 71). During playback, it will be displayed.
Off (invisible) The line is free. On The line is being used. Flashing A call is on hold. The Automated Attendant System or
Answering System is responding to a call (p. 58, 65).
Flashing quickly
A call is being received.
CThe battery icon indicates the battery strength (p. 17). DThe handset number ([1] to [8]) is displayed in the standby mode
(p. 19, 53). The display shows the dialed number, call status, programming options and directory items etc. If you subscribe to a Caller ID service, caller information will be displayed (p. 40).
Backlit LCD displays
Both the base unit and cordless handset have a backlit LCD display. The lighted cordless handset display will stay on for about 10 seconds after pressing a button or lifting the handset off the charger.
BThe line status icons function as follows.
[1]
BAuto Attendant Icon
12:00AM JAN. 1
AHandset In-Use Icon
C
AVoice Mail Icon
BLine Status Icon
CBattery Icon
D
Page 12
12

Installation

• The battery cannot be overcharged.
• If the backup battery has been discharged during a power failure, the unit will not
work. If required, you can connect a standard telephone on the same line. See page 91.
BATTERY Indicator:
• The BATTERY indicator lights while the battery is being charged. (This is normal.)
• During a power failure (or if the AC adaptor is disconnected), the BATTERY indicator shows the battery strength:
Full to Medium: The indicator lights. Low: The indicator flashes. No power: The indicator light is off.
Installing the Backup Battery in the Base Unit
A rechargeable Ni-Cd battery works as emergency power during a power failure. The fully charged backup battery provides the base unit with a minimum of 20 minutes operation. The battery is charged in the base unit while the AC adaptor is connected (p. 13). It takes about 10 hours to charge fully.
1
Open the battery cover.
2
Install the backup battery in the battery compartment. Close the battery cover.
BATTERY Indicator
Page 13
13
Chapter 1
Preparation
• Use only a Panasonic Handset for the KX-TG4000B.
• USE ONLY WITH Panasonic AC ADAPTOR PQLV12 (Order No. PQLV12Z).
• The AC adaptor must remain connected at all times. (It is normal for the adaptor
to feel warm during use.)
• The BATTERY indicator lights while the AC adaptor is connected with the backup battery installed (p. 12). (This is normal.)
Connecting the Handset and AC Adaptor
Handset
Handset Cord
Power Outlet (AC 120 V, 60 Hz)
AC Adaptor PQLV12
Fasten the AC adaptor cord to prevent it from being disconnected.
Hook
Raise the antenna.
Page 14
14
Installation
Connecting the Telephone Line Cords
Connect the telephone line cords to the base unit.
To connect 2 two-line telephone jacks
Two-Line Telephone Jacks (RJ14C)
LINE1 LINE2
4-Wire Telephone Line Cord
LINE3 LINE4
LINE 3/4 LINE 1/2
Page 15
15
Chapter 1
Preparation
To connect four single-line telephone jacks
For this connection, please purchase two Panasonic T-adaptors KX-J24 and two 2-wire telephone line cords (Order No. PQJA10075Z). To order, call the accessories telephone number on page 3.
LINE4
LINE3
LINE2
T-Adaptor (KX-J24)
Single-Line Telephone Jacks (RJ11C)
LINE1
4-Wire Telephone Line Cord
2-LINE PHONE
LINE 2
Connect the telephone line cords to the T-adaptor KX-J24.
4-Wire Telephone Line Cord
2-Wire Telephone Line Cord
2-Wire Telephone Line Cord
2-Wire Telephone Line Cord
T-Adaptor (KX-J24)
LINE 3/4 LINE 1/2
Page 16
16
Installation
Connecting the AC Adaptor to the Charger
• USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G).
• The AC adaptor must remain connected at all times. (It is normal for the adaptor
to feel warm during use.)
Handset Battery Charge
Place the cordless handset on the charger and charge for about 8 hours before initial use. Make sure the handset faces forward as shown.
• The CHARGE indicator lights.
• If you charge the discharged battery, it will be
charged quickly. In that case the handset may feel warm. This is normal.
Power Outlet (AC 120 V, 60 Hz)
AC Adaptor KX-TCA1
Fasten the AC adaptor cord to prevent it from being disconnected.
Bottom of the charger
CHARGE Indicator
Page 17
Up to about 4 days
(flashing)
17
Chapter 1
Preparation
Approx. battery life
• Battery life may be shortened depending on usage conditions and ambient temperature.
• Clean the charge contacts of the handset and the charger with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity. Otherwise the battery may not charge properly.
• If the battery is fully charged, you do not have to place the handset on the charger until “Recharge” is displayed and/or “” flashes. This will maximize the battery life.
• The battery cannot be overcharged.
Handset battery information
After your Panasonic battery is fully charged (p. 16):
Operation
While in use (TALK)
Up to about 8 hours
While not in use (Standby)
Display prompt Battery strength
Handset battery strength
You can check the battery strength on the handset display. The battery strength is shown as in the chart below.
Fully charged
Medium
Low
Needs to be recharged.
Recharge
Recharge the battery when:
— “Recharge” is displayed on the handset, — “” flashes on the handset display, or — the handset beeps intermittently while it is in use.
• If you DO NOT recharge the battery for more than 15 minutes, the display will keep indicating
“Recharge” and/or “” will continue to flash.
[1]
Recharge
Page 18
18

Programmable Settings

Programming Guidelines
This unit has various programmable functions. Most of them are selected from the function menu on the display (p. 24).
Base Unit
Handset
How to select a function item from the menu
1. Press (FUNCTION) while in the standby mode. The main menu is
displayed.
2. You can scroll through the menu by
pressing or . Find the desired item and point the arrow to the item by pressing or .
3. Press H to select the item.
4. If the selected item has a sub-menu, it will be displayed. Select the sub-
menu item by pressing or , and press H.
5. You can then select the desired setting.
• (ENTER) is used to select or save a programming setting.
6. When programming is complete, a confirmation tone sounds. The
display will return to the main menu or the sub-menu (if the function item is in the sub-menu). You can continue programming other items. To return to the standby mode, press (EXIT).
Useful information:
• You can go back to the previous display by pressing I except when entering
characters or numbers. To return to the main menu from the sub-menu, press I.
• You can exit the programming mode any time by pressing
(EXIT).
• If you do not press any buttons for 60 seconds, the unit will return to the standby
mode.
• If the unit detects a problem, an error message will be displayed (p. 92).
Ex.
“Ringer setting” is at the arrow.
Save directory Date and time
H
Ringer setting
Base Unit
(FUNCTION)
(EXIT)
(ENTER)
Navigator Key ( , , H, I)
(FUNCTION/EXIT)
(ENTER)
Navigator Key ( , , H, I)
Page 19
19
Chapter 1
Preparation
Registration for Additional Cordless Handsets
The included cordless handset is pre-registered at the factory and assigned the handset number 1. Do not try to register the handset number 1 which has “[1]” on the display. Optional handsets must be registered at the base unit. You can add up to 7 optional handsets to the handset number 1. Only one handset can be registered at a time. The handset number is used as the extension number (p. 32, 58). The model number of the optional cordless handset is KX-TGA400B. To order, contact your dealer or call 1-800-211-PANA(7262) to locate a dealer.
Make sure that the base unit and cordless handset are in the standby mode. Registration must be completed within 1 minute.
Base Unit & Handset
1
Base unit:
Press (FUNCTION).
2
Press or until the arrow points to “Registration”, and press H.
3
Press or until the arrow points to “HS registration”, and press H.
4
Cordless handset:
Press (FUNCTION).
5
Press or until the arrow points to “Registration”, and press H.
6
While “HS registration” is at the arrow, press H.
Handset registering
7
Base unit/cordless handset:
Wait until a beep sounds on the base unit and handset and until both of the displays show the assigned handset number. Ex. Handset number is 2.
Handset registering
• To return to the standby mode,
press (EXIT).
• The handset number ([1] to [8]) will be displayed on the handset.
Handset2 registered
Handset2 registered
Base Unit
Cordless Handset
You can store a PIN (Personal Identification Number) to prevent unauthorized persons from registering and using a cordless handset (p. 52). Once the PIN is set, you must enter the PIN at registration (p. 53). If you forget your PIN, please refer to “Clearing Settings” (p. 89).
Page 20
20
4
Select AM or PM by pressing .
5
Press (ENTER).
• A beep sounds. The clock starts working.
• To return to the standby mode, press
(EXIT).
1
Press (FUNCTION).
2
Press or until the arrow points to “Date and time”, and press H.
3
#Enter the year, and month and
day using 4-digit numbers. Ex. To set Apr. 7, 2000, enter
“2000”and “0407”.
$Enter the time (hour and
minute) using a 4-digit number. Ex. To set 9:30, enter “0930”.
Date and Time Adjustment
Make sure that the base unit is in the standby mode.
Base Unit
For Caller ID service users (p. 40)
• The Caller ID information will re-set the clock after the first ring if the adjusted time is incorrect. However, if the time has not previously been set, the Caller ID information will not adjust the clock.
• The Caller ID information will automatically adjust the clock for daylight saving time.
If a power failure occurs, the adjusted date/time will be retained for at least 20 minutes with the backup battery fully charged (p. 12). Readjust if the date/time is flashing on the display.
• When entering the time in step 3, you cannot enter numbers greater than 12. Do not use military time. (To set 13:00 hours, enter “0100” and select “PM” by pressing .)
Date:2000.01.01 Time:12:00 AM
∨
=PM ENTER=Save
Date:2000.04.07 Time:09:30 AM
∨
=PM ENTER=Save
9:30PM APR. 7
• If you enter a wrong number, press
I or H to move the cursor to the incorrect number. Enter the correct number.
Voice Date/Time Stamp: After each message playback, a synthesized voice will announce the date and time that each message was recorded (p. 68, 71, 79).
Date:2000.04.07 Time:09:30 PM
∨
=AM ENTER=Save
• If 3 beeps sound, the setting is not correct. Start again from step 3.
Programmable Settings
Page 21
21
Chapter 1
Preparation
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
1
Press (FUNCTION).
2
Press or until the arrow points to “Dial setting”, and press H.
3
While “Set dial mode” is at the arrow, press H.
• The current settings are displayed.
4
Select “Puls” (Pulse) or “Tone” by pressing or for each line. To move to another line, press H or I.
Selecting the Dialing Mode
If your lines have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Select the mode for each line. Your phone comes from the factory set to “Tone”.
Make sure that the base unit is in the standby mode.
Base Unit
Dial mode L1 L2 L3 L4 ToneToneToneTone
Page 22
22
Selecting the Ringer Volume
You can set the base unit and cordless handset ringer volumes to HIGH, LOW or OFF. If set to OFF, the base unit/handset will not ring. Your phone comes from the factory set to HIGH.
Programming must be carried out separately for the base unit and cordless handset(s). Make sure that the base unit/cordless handset is in the standby mode.
Base Unit
Handset
To turn the ringer ON, press in
step 4.
• The ringer will sound at the LOW level.
• You can also select the ringer volume while a call is being received. Press
or while the unit is ringing.
• To turn the ringer off for each line, use the ring group feature (p. 23).
1
Press (FUNCTION).
2
Press or until the arrow points to “Ringer setting”, and press H.
3
While “Ringer volume” is at the arrow, press H.
• The current volume is displayed .
4
Press to increase or press
to decrease the volume.
• Each time you press or , the volume will change and ring.
• To turn the ringer OFF, press and hold until a beep sounds.
LOW
HIGH
OFF
Ringer volume Low
❚❚❚❚❚❚❚
High
∨∧
Low
❚❚
High
Ringer off
Programmable Settings
• To return to the standby mode, press (EXIT).
• If set to OFF, “Ringer off” will be displayed in the standby mode.
Page 23
23
Chapter 1
Preparation
1
Press (FUNCTION).
2
Press or until the arrow points to “Ringer setting”, and press H.
3
Press or until the arrow points to “Ring group”, and press H.
4
Select the desired line (LINE 1 to 4) by pressing H or I.
5
Press to select “Ext.#”.
6
Erase the extension numbers which you do not want to ring by pressing the dialing buttons ((1) to (8)). Enter (0) for the base unit. (Display the extension numbers which can answer calls.)
• If you make a mistake, press the number again to display it.
• To erase all the numbers, press
(CLEAR).
Ring Group Setting
This feature allows you to specify which extensions (including the base unit) can answer calls for each line. To stop certain extensions ringing for incoming calls on the line, remove the extensions from the ring group of the line. The extensions can make a call using the line.
Make sure that the base unit is in the standby mode.
Base Unit
Ring group:L2
H
Ext.#:123456780
ENTER=Save
H
Ring group:L1 Ext.#:123456780
IH
7
Press (ENTER).
• A beep sounds.
• The extensions removed from the
ring group of the line will not ring and will not receive Caller ID information for incoming calls on the line. Ex. Extension 1, 5, 7 and 0 (base
unit) will not ring for incoming calls on LINE 2.
• To program for another line, start again from step 3.
• To return to the standby mode, press
(EXIT).
• If the base unit is removed from the ring group of the line(s), the display will show, for example, the following in the standby mode. Ex. Base unit is removed from the
LINE 2 ring group.
Ring group:L2
H
Ext.#:-234-6-8-
ENTER=Save
Ring group:L2 Ext.#:-234-6-8-
In this case the base unit will not ring and will not receive Caller ID information for incoming calls on LINE 2. If the base unit ringer volume is OFF (p. 22), “Ringer off” will display instead. To receive Caller ID information, add Ext.# “0” into the ring group.
9:30PM APR. 7
BaseRcvOff L_2__
Page 24
24
Function Menu Table
You can use the following functions to customize your system according to your needs. After pressing (FUNCTION), the main menu is displayed. Most items in the main menu have a sub-menu. The sub-menu is shown after selecting the item in the main menu. See the corresponding pages for function details. Main menu items are written in bold and sub-menu items are under each main menu item on this page.
Base unit Cordless handset
Base Unit
Handset
Save directory
(p. 36)
Date and time
(p. 20)
Ringer setting
Ringer volume
(p. 22)
Ringer pattern
(p. 48)
Ring group
(p. 23)
Incoming call
(p. 51)
Dial setting
Set dial mode
(p. 21)
Set flash time
(p. 47)
Call restrict.
(p. 50)
Line setting
Line selection
(p. 49)
Set line mode
(p. 55)
Voice mail
Set password
(p. 57)
Call monitoring
(p. 75)
Message menu
(p. 77)
Recording mode
(p. 75)
Delete message
(p. 78)
Remaining space
(p. 76)
Auto msg delete
(p. 77)
Pager setting
Pager number
(p. 82)
Pager on/off
(p. 84)
Pager display #
(p. 83)
Calling pager
(p. 83)
Registration
Set PIN
(p. 52)
HS registration
(p. 19, 53)
Deregistration
(p. 54)
Initialization
Function
(p. 89)
Dial data
(p. 55)
Save directory
(p. 36)
Ringer setting
Ringer volume
(p. 22)
Ringer pattern
(p. 48)
Incoming call
(p. 51)
Talk selection
Line selection
(p. 49)
Auto talk
(p. 48)
Voice mail
Set password
(p. 57)
Message menu
(p. 77)
Pager setting
Pager number
(p. 82)
Pager on/off
(p. 84)
Pager display #
(p. 83)
Calling pager
(p. 83)
Registration
HS registration
(p. 19, 53)
Deregistration
(p. 54)
Initialization
Function
(p. 89)
Dial data
(p. 55)
Programmable Settings
Page 25
25

The Unit Capabilities (Operating More than One Handset)

Chapter 2
Basic Operation
This unit can handle up to 4 external telephone lines which are provided by a telephone company, or up to 2 internal lines for intercom calls. You can expand the unit capabilities by registering up to 8 cordless handsets at the base unit (p. 19, 53).
How many external calls and intercom calls can be conducted by how many users at one time?
Allows four external calls simultaneously with the base unit and 3 handsets (or with 4 handsets).*
Allows three external calls while simultaneously conducting one intercom call with the base unit and 4 handsets.* For example, the base unit and two handsets are engaged in separate external calls while another handset is engaged in an intercom call with another handset.
External call on Line 1, 2, 3 or 4
*The number of cordless handsets that can be used simultaneously will vary
depending on usage of external telephone lines and internal lines, and usage of mailboxes (p. 56).
In the above three cases:
• All other handsets are in the standby mode.
• The base unit and handset users can check the mailboxes for messages instead
of having external calls (p. 68, 71).
Intercom call 1
Allows two intercom calls while simultaneously conducting one external call with the base unit and 4 handsets.* For example, 2 pairs of handsets are engaged in separate intercom calls while the base unit is engaged in an external call.
External call on Line 2
External call on Line 1
External call on Line 3
External call on Line 4
Intercom call 2
OR
External call on Line 2
External call on Line 3
External call on Line 1
Intercom call
Ex.
Ex.
Ex.
Page 26
26
Making Calls
Base Unit
Handset
Four calls can be handled simultaneously on separate telephone lines by the base unit and 3 cordless handsets (or by 4 cordless handsets).
With the Base Unit
When you lift the handset to make a call, the unit will automatically select a free line. (To change the line selection, see page 49.) Dial a phone number. To hang up, replace the handset.
1
Press (DIGITAL!SP-PHONE).
• The indicator lights.
• A free line is automatically selected and
the line indicator lights.
2
Dial a phone number.
• The dialed number is displayed.
• If you misdial, press
(DIGITAL!SP-PHONE), and start again
from step 1.
• After a few seconds, the display will show the length of the call.
3
When the other party answers, talk into the MIC (microphone).
4
To hang up, press
(DIGITAL!SP-PHONE).
• The indicator lights go out.
• In step 1, you can select a line by pressing a line button whose indicator is not lit,
instead of pressing
(DIGITAL!SP-PHONE).
• If 4 handsets are in use, you may not be able to make a call. In that case
“System is busy. Please try again later.” is displayed.
• If the unit detects a problem, an error message will be displayed (p. 92).
Using the digital duplex speakerphone
Talk Line1
1112222
Off 00-02-50
Ex. Line 1 is selected.
Talk Line1
(EXIT)
MIC
,
(CLEAR)
(DIGITAL!SP-PHONE)
and Indicator
Line Buttons and Indicators
(HOLD)
(REDIAL)
Page 27
27
Chapter 2
Basic Operation
To dial after confirming the entered number
1
Enter a phone number.
• If you misdial, press (CLEAR).
Digits are erased from the right.
• To cancel, press
(EXIT).
2
Lift the handset or press
(DIGITAL!SP-PHONE).
• The line number is displayed.
• After a few seconds, the display
will show the length of the call.
• You can press a line button
instead of
(DIGITAL!SP-PHONE).
3
When the other party answers, talk into the handset or MIC.
4
To hang up, replace the handset or press (DIGITAL!SP-PHONE).
To adjust the handset volume
(High, Medium or Low)
or the
speaker volume
(8 levels)
To redial using the redial list
The last 10 phone numbers dialed with the base unit are stored in the redial list.
1. Press (REDIAL).
• The last number dialed is
displayed.
2. Press (REDIAL) until the desired
number is displayed.
• You can scroll between numbers by
pressing or .
• To exit the list, press
(EXIT).
3. Lift the handset or press
(DIGITAL!SP-PHONE).
• To erase an item, repeat steps 1 and
2, and press
(CLEAR).
• If “No items stored” is displayed,
the list is empty.
Hands-free Digital Duplex Speakerphone
For best performance, please note the following:
• Talk alternately with the caller in a quiet room.
• If the other party has difficulty hearing you, press to decrease the speaker
volume.
• If the other party’s voice from the speaker cuts in/out during a conversation,
press to decrease the speaker volume.
• You can switch to the handset by lifting it up. To switch back to the
speakerphone, press
(DIGITAL!SP-PHONE).
To redial the last number dialed
Lift the handset or press
(DIGITAL!SP-PHONE), and press (REDIAL).
Ex. Handset volume: High
• Each time you press or , the
volume level will change.
1112222
Low
❚❚❚❚❚❚❚
High
Ex. Speakerphone volume: 8
Low
❚❚❚❚❚❚❚❚
High
Press or while talking.
Page 28
28
Making Calls
To put a call on hold
Press (HOLD).
• “Hold” and the line number are
displayed.
• If using the handset, you can replace
it on the cradle.
•
If a call is kept holding for 3 minutes, a warning tone will sound. After 2 additional minutes on hold the automated attendant will respond to the caller and he/she can call a handset or leave a message following the Incomplete Call Handling Menu (p. 64).
1
Press (TALK).
• A free line is automatically selected and the line
status icon (p. 11) is displayed. (To change the line selection, see page 49.)
2
Dial a phone number.
• The dialed number is displayed.
• After a few seconds, the display will show the
length of the call.
3
To hang up, press (TALK) or place the handset on the charger.
• In step 1, you can select a line by pressing the line button whose line status icon
is not displayed, instead of pressing
(TALK).
• If the base unit and 3 other handsets or 4 other handsets are in use, you may not
be able to make a call. In that case “System is busy. Please try again later.” is displayed.
• If the unit detects a problem, an error message will be displayed (p. 92).
To release the hold
Press the line button whose indicator is flashing.
• Cordless handset users can release
the hold by pressing the line button. If another phone is connected on the same line, the hold will also be released by lifting its handset.
Talk Line1
1112222
Talk Line1
Ex. Line 1 is selected.
,
(HOLD)
(CLEAR)
Line Buttons
(EXIT)
(TALK)
(REDIAL)
Off The line is free. On The line is being used. Flashing A call is on hold. The Automated Attendant System or
Answering System is responding to a call (p. 58, 65).
Flashing quickly
A call is being received.
With the Cordless Handset
What line indicators mean
Page 29
29
Chapter 2
Basic Operation
To dial after confirming the entered number
1
Enter a phone number.
• If you misdial, press (CLEAR).
Digits are erased from the right.
• To cancel, press
(EXIT).
2
Press (TALK).
• You can press a line button
instead of pressing
(TALK).
• The line number is displayed.
• After a few seconds, the display
will show the length of the call.
3
To hang up, press (TALK) or place the handset on the charger.
Lighted handset keypad
The handset dialing buttons will light when you press a button, and flash when a call is received. The lights will go out about 10 seconds after pressing a button, lifting the handset off the charger or answering a call.
To adjust the receiver volume
(High, Medium or Low)
Press or while talking.
• Each time you press or , the
volume level will change.
To redial the last number dialed
Press (TALK) and press (REDIAL).
To redial using the redial list
The last 10 phone numbers dialed with the handset are stored in the redial list.
1. Press (REDIAL).
• The last number dialed is
displayed.
2. Press (REDIAL) until the desired
number is displayed.
• You can scroll between numbers by
pressing or .
• To exit the list, press
(EXIT).
3. Press (TALK).
• To erase an item, repeat steps 1 and
2, and press
(CLEAR).
• If “No items stored” is displayed,
the list is empty.
To put a call on hold
Press (HOLD).
• “Hold” and the line number are
displayed.
• The line status icon flashes on the
display.
•
If a call is kept holding for
3 minutes
, a
warning tone will sound.
After 2
additional minutes on hold
the automated attendant will respond to the caller and he/she can call the base unit or another handset or leave a message following the Incomplete Call Handling Menu (p. 63).
To release the hold
Press the line button.
• The base unit and other handset
users can release the hold by pressing the line button. If another phone is connected on the same line, the hold will also be released by lifting its handset.
Loud
Low
❚❚❚❚❚❚❚
High
Ex. High
1112222
Page 30
30
Answering Calls
Base Unit
Handset
With the Cordless Handset
Press (TALK).
• The called line status icon stops flashing.
• You can also answer a call by pressing any
dialing button (0) to (9),
(*)
or (#) (— Any Key Talk).
OR
If the handset is on the charger, just lift up. (This is not possible when the Auto Talk feature is set to OFF. See page 48.)
Four calls can be handled simultaneously by the base unit and 3 cordless handsets (or by 4 cordless handsets). When a call is being received, the unit rings and “Incoming call” is displayed. The called line indicator flashes quickly on the base unit and the line status icon flashes quickly on the handset display. The line is automatically selected when you answer the call. If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p. 40). In order to view the Caller ID information, please wait until the second ring to answer a call.
With the Base Unit
You can answer a call by simply lifting the handset. To hang up, replace the handset.
Using the digital duplex speakerphone
1
Press (DIGITAL!SP-PHONE).
• The indicator lights.
• The called line indicator light
stops flashing.
2
Talk into the MIC (microphone).
3
To hang up, press
(DIGITAL!SP-PHONE).
• The indicator lights go out.
• To transfer the call that you took, to another person, see page 34. To
transfer the call to another person’s mailbox to allow the caller to leave a message there, see page 76.
• You can answer a call by pressing the called line button instead of pressing
(DIGITAL!SP-PHONE) or (TALK).
• When the base unit and handset ringer volumes are set to OFF, they will not
ring (p. 22, 23).
MIC
(DIGITAL!SP-PHONE) and Indicator
Line Buttons and Indicators
(TALK)
Line Buttons
Page 31
31
Chapter 2
Basic Operation
Using Other Lines During a Conversation
Base Unit
Handset
• To hold the second call in step 3, press (HOLD) before pressing the line button for
the first call.
• Pressing (HOLD) puts the current call on hold while keeping the previously held
calls. You can make or answer another call by pressing a line button whose line is not in use. You can handle up to 4 calls at a time.
During a conversation, if an incoming call is being received on another line, the line indicator on the base unit and the line status icon on the handset display will flash quickly. If you are using the cordless handset, you will hear two tones. You can answer the second call while holding the first call. You can also make a call without terminating the first call. If you subscribe to a Caller ID service, the second caller’s information will be displayed when a call is being received on another line (p. 40).
You can delete the two tones (incoming call tone) for the cordless handset. You can set the two tones for the base unit. See page 51.
With the base unit
1
Ex. If you are using LINE 1
Press (HOLD) to put the first call (LINE 1) on hold.
• The LINE 1 indicator flashes.
2
Press another line button (LINE 2, 3 or 4) to make or answer a second call.
• The LINE 2 indicator lights.
3
To return to the first call (LINE
1), press the line button for the first call (LINE 1).
• The second call is terminated.
With the cordless handset
1
Ex. If you are using LINE 1
Press (HOLD) to put the first call (LINE 1) on hold.
• The line status icon flashes on the
display.
2
Press another line button (LINE 2, 3 or 4) to make or answer a second call.
3
To return to the first call (LINE
1), press the line button for the first call (LINE 1).
• The second call is terminated.
Press extension No. to transfer Hold Line1
Talk Line2
Hold Line1
Hold Line1
Talk Line2
Hold Line1
Page 32
32
Intercom
Base Unit
Handset
A 2-way intercom is possible between the base unit and a cordless handset or between two cordless handsets. Each number assigned to a handset at registration is the extension number (p. 19, 53). The base unit extension number is 0.
Making Intercom Calls
With the base unit
1
To page all handsets, press
INTERCOM (ALL).
To page one handset, press the corresponding INTERCOM button ((1) to (8)).
• The paged handsets ring for 1
minute.
• To stop paging, press
(DIGITAL!SP-PHONE).
2
When the other party’s voice is heard, lift the handset or talk into the MIC (microphone).
• The display will show the length of
the call and the handset in-use icon.
3
To end the intercom, replace the handset or press
(DIGITAL!SP-PHONE).
Paging[ALL]
Ex. Paging all Handsets
Ex. Paging Handset 1
Calling[0]
→
[1]
Intercom 00-00-00
Ex. Handset 1 answered.
Off 00-10-08
• If you page all handsets, you can only talk with the handset user who answers
first.
• Using this feature, you can locate a misplaced cordless handset.
(INTERCOM)
(TALK)
MIC
INTERCOM Buttons
(DIGITAL!SP-PHONE) and Indicator
,
Page 33
33
Chapter 2
Basic Operation
With the cordless handset
1
Press (INTERCOM).
2
To page the base unit, enter (0)
.
To page another handset, enter the extension number ((1) to (8)).
• The base unit or the paged handset rings.
• To stop paging, press
(INTERCOM).
• After the paged party answers, the display will
show the length of the call.
3
To end the intercom, press (TALK) or place the handset on the charger.
Press extension No. to call
Call[1]←[0]
Answering Intercom Calls
With the base unit:
After the rings, lift the handset or press (DIGITAL!SP-PHONE). To end the intercom, replace the handset or press (DIGITAL!SP-PHONE).
With the cordless handset:
After the rings, press (TALK) or lift the handset off the charger. To end the intercom, press (TALK) or place the handset on the charger.
During an intercom call:
• If an incoming call is being received, the line indicator on the base unit will
flash quickly or the handset user will hear two tones (incoming call tone p. 51). To answer, press the relevant line button.
• If the unit detects a problem, an error message will be displayed (p. 92).
Calling[1]→[0]
Intercom 00-00-00
Ex. Handset 1 paging Base Unit
Ex. Base Unit paging Handset 1
Call[0]←[2]
Ex. Handset 2 paging
Off 00-07-15
• When the base unit and handset ringer volumes are set to OFF, they will not ring
(p. 22).
Page 34
34
Transferring a Call
Base Unit
Handset
You can transfer an external call between the base unit and a cordless handset, or between two cordless handsets.
With the cordless handset
1
During a call, press
(TRANSFER).
• The call is put on hold and “Press
extension No. to transfer”
is displayed.
2
To page the base unit, enter (0). To page another handset, enter the extension number ((1) to (8)).
3
If required, wait for the paged party to answer, and you can announce the transfer. If not required, go to step 4.
• If the paged party does not answer,
press the relevant line button.
4
To complete the transfer, press
(TALK) or place the handset on
the charger.
To answer a transferred call with the cordless handset:
Press (TALK) or lift the handset off the charger after the rings.
• After the paging party hangs up, you
can talk to the outside caller.
• You can press the relevant line button
instead of pressing
(TALK) to talk to
the outside caller.
• If the paged party does not answer within about 30 seconds after you hang up, the
transferred call will be returned to you with a sounding tone from the base. If you still do not answer the caller’s call within 2 minutes, the automated attendant will respond to the caller (p. 58). You may answer the caller by pressing the relevant line button before the sounding tone or before the start of the automated attendant. You may also transfer the caller into the caller’s intended extension mailbox by performing the three procedures: 1) telling the caller the intended extension number with the # sign, 2) your pressing the VOICE MAIL ( ) button on the base unit, and 3) your hanging up the line, so the intended extension mailbox will be presented to the caller (p. 76). If the incoming call is answered by a cordless handset, the call can also be transferred to other mailbox by the above procedures
1), 2) (VOICE MAIL button on the handset) and 3).
• Any users can take a transferred call by pressing the relevant line button.
With the base unit
1
During a call, press the corresponding TRANSFER button
((1) to (8)) to page the handset.
To page all handsets, press
TRANSFER (ALL).
• The call is put on hold and the line
indicator flashes.
•
Even if you press
TRANSFER (ALL)
, only the handset user who answers first can take the transferred call.
2
If required, wait for the handset user to answer, and you can announce the transfer. If not required, go to step 3.
•
If the paged party does not answer, press the relevant line button.
3
To complete the transfer, replace the handset on the base unit or press (DIGITAL!SP-PHONE).
To answer a transferred call with the base unit:
Lift the handset or press
(DIGITAL!SP-PHONE) after the rings.
• After the paging party hangs up, you
can talk to the outside caller.
• You can press the relevant line button
instead of pressing
(DIGITAL!SP-PHONE) to talk to the
outside caller.
Page 35
35
Chapter 2
Basic Operation
Conference
Base Unit
Handset
This feature allows you to join two other calls to make a conference call. At least one of the other two parties should be on an external line.
Conference with two external calls
1
Press (HOLD) to put the first call on hold.
2
Press another line button to make or answer a second call.
3
When the second call is connected, press (CONF) to make a conference call.
Conference with an external call and intercom call
1
Press (HOLD) to put the first call on hold.
2
If using the base unit: Press the corresponding INTERCOM button ((1) to (8)) to page the handset. OR If using the cordless handset: To page the base unit, enter (0). To page another handset, enter the extension number ((1) to (8)).
3
When the paged party answers, press (CONF) to make a conference call.
•
To hang up both lines: For the base unit: replace the handset or press
(DIGITAL!SP-PHONE).
For the cordless handset: press
(TALK)
or place the handset on the charger.
•
To hang up only one line, press the line button for the party with which you want to continue talking.
•
To put both lines on hold, press
(HOLD).
To talk with only one caller, press the corresponding line button. To resume both lines, press
(CONF)
.
Conference 00-00-50
•
To hang up only the intercom call, press the line button.
•
To leave the conference:
For the base unit: replace the handset or press
(DIGITAL!SP-PHONE).
For the cordless handset: press
(TALK)
or place the handset on the charger. The two other parties can continue the conversation.
Base unit
Conference 00-00-50
Handset
(Ex. Conference with LINE1 & 2)
• A maximum of 3 parties can take part in a conference call.
Page 36
36
1
Press (FUNCTION).
2
While “Save directory” is at the arrow, press H.
• The display shows the number of
items, and “Enter name”.
3
Enter a name, up to 16 characters, using the dialing buttons (p. 37).
• To move the cursor, press I or H.
• If a name is not required, go to step 4.
4
Press (ENTER).
5
Enter a phone number, up to 22 digits.
• If you misdial, press (CLEAR). Digits
are erased from the right. To erase all digits, press and hold
(CLEAR).
6
Press (ENTER).
• A beep sounds.
• To store other items, repeat from
step 2.
• To return to the standby mode, press
(EXIT).
Directory=
0 item
Enter name:
IH
ENTER=Next
Enter phone No.:
Enter name: Tom Jones
IH
ENTER=Next
0987654321
ENTER=Save
• If a pause is required for dialing, (PAUSE) can be stored in a phone number in
step 5. This counts as one digit (p. 46).
• If the display shows “Memory is full” in step 2, press (EXIT) and erase other
stored items from the directory (p. 39).
Using the Directory
Base Unit
Handset
You can store names and phone numbers in both the base unit and cordless handset directories. The base unit can store up to 100 items. Each cordless handset can store up to 50 items. All directory items are sorted by the first word in alphabetical order. Using the directories, you can make a call by selecting a name on the display.
Storing Names and Numbers in the Directory
Make sure that the base unit/cordless handset is in the standby mode.
Tom Jones 0987654321
H
Save directory Date and time
Ringer setting
Base Unit
Page 37
T
For example, to enter “Tom Jones”:
1. Press (8).
2. Press (6) six times, then press H.
3. Press (6) four times, then press H
twice.
4. Press (5), press (6) six times, then
press H.
5. Press (6) five times, press (3) five times, then press (7) eight times.
37
Chapter 2
Basic Operation
0
Blank
Selecting characters to enter names
The base unit and cordless handset dialing buttons ((0) to (9)) can be used to enter letters and symbols. The letters are printed on the dialing buttons. Pressing each button selects a character as shown below.
(1) (2) (3) (4) (5) (6) (7) (8) (9) (0)
1234567891011
#&’ () ,– ./1
ABCabc2
DEFdef 3
GHI ghi 4 JKLj kl 5
MNOmno6
PQRSpqr s7
TUVt uv 8
WX Y Z w x y z 9
Number of times key is pressed
Keys
I
H
(CLEAR)
Moves the cursor to the left.
Moves the cursor to the right. (To enter another character using the same number key, move the cursor to the next space.)
Erases characters.
To
Tom Jo
Tom Jones
Tom
If you make a mistake while entering a name:
Press I or H to move the cursor to the incorrect character, press (CLEAR) to delete, and enter the correct character. Each time you press (CLEAR) a character is erased from the right. To erase all characters, press and hold
(CLEAR).
Page 38
38
Using the Directory
Dialing from the Directory
1
Press I or H to enter the directory.
2
Press or to find the desired item.
• All directory items are sorted in the
order shown on the right.
3
If using the base unit: Lift the handset or press
(DIGITAL!SP-PHONE).
OR If using the cordless handset: Press (TALK).
• The number is dialed automatically.
• You can press a line button instead of
pressing
(DIGITAL!SP-PHONE) or
(TALK).
Alphabet letter
Symbol
Telephone number
Number
Press .
Press .
(If no name is stored)
To search for a name by initial
1
Press I or H to enter the directory.
2
Press the dialing button for the first letter of the desired name until any name with the same initial is displayed (see table on page 37). Ex. To find “Frank”, press (3) until the first item
under “F” is displayed.
3
Press until the name is displayed.
4
If using the base unit: Lift the handset or press (DIGITAL!SP-PHONE). OR If using the cordless handset: Press (TALK).
• The number is dialed automatically.
• You can press a line button instead of pressing
(DIGITAL!SP-PHONE) or (TALK).
• You can leave the directory any time by pressing (EXIT).
• If “No items stored” is displayed in step 1, the directory is empty.
• In step 1, you can go to the Caller List by pressing H
(p. 41).
Directory list
∨∧
H
=Caller’s list
Base Unit
Cordless Handset
Page 39
39
Chapter 2
Basic Operation
1
Press I or H to enter the directory.
2
Press or to find the directory item you want to edit.
• To search for the item by initial, see page 38.
Enter name: Jane Walker
IH
ENTER=Next
1234567
ENTER=Save
0981234567
ENTER=Save
Editing an Item in the Directory
Make sure that the base unit/cordless handset is in the standby mode.
Enter name: Jane
IH
ENTER=Next
3
Press (EDIT).
• If you do not need to change the name,
go to step 5.
4
Edit the name using the dialing buttons, up to 16 characters (p. 37).
• To move the cursor, press I or H.
5
Press (ENTER).
• If you do not need to change the
number, go to step 7.
6
Add a number to the current number.
• Pressing (CLEAR) erases the digit to the
left of the cursor. To erase all digits, press and hold
(CLEAR).
7
Press (ENTER).
• A beep sounds.
• To edit other items, start again from step 2.
• To return to the standby mode, press (EXIT).
Erasing an Item in the Directory
Make sure that the base unit/cordless handset is in the standby mode.
1
Press I or H to enter the directory.
2
Press or to find the directory item you want to erase.
• To search for the item by initial, see page 38.
3
Press (CLEAR).
• To stop erasing, press I.
4
Press (ENTER).
• A beep sounds and “Clear” is displayed.
• To erase other items, start again from step 2.
• To return to the standby mode, press
(EXIT).
• To erase all items in the directory, see page 55.
Clear?
I
=No ENTER=Yes
Page 40
40

Caller ID Service

This unit is compatible with a Caller ID service offered by your telephone company. After subscribing to a Caller ID service, the calling party’s information will be shown on the base unit and cordless handset displays after the first ring. The base unit can record information of up to 50 different callers in the caller list. Each cordless handset can record information of up to 30 different callers in the Caller List. The Caller List information is sorted from the most recent to the oldest call. When the base unit receives the 51st call or the handset receives the 31st call, the oldest call is deleted. Using this list, you can automatically call back a caller. You can store the callers’ names and numbers from the Caller List in the directory. If you subscribe to both Caller ID and Call Waiting services, when a second call is received on the same line, the new caller’s name and phone number will be displayed (p. 46).
• After you answer the call, the display will show the length of the call.
• When more than one line is receiving a call, each caller’s information will be
displayed alternately.
• Caller information cannot be displayed in the following cases:
— If the caller dialed from an area which does not provide a Caller ID service, the
display will show “Out of area”.
— If the caller has requested not to display his/her information, the display will
show “Private caller”.
• If your unit is connected to a PBX which does not support Caller ID services, you
cannot access those services.
• The name display service may not be available in some areas. For more
information, please contact your telephone company.
• If the cordless handset has lost communication with the base unit when a call is
received, the caller information will not be recorded in the handset Caller List.
• Caller ID information will not be displayed on the base unit when the Automated
Attendant System is responding to a call (p. 58). Caller ID information will be displayed on the called handset or the base unit after the caller enters the extension number.
TINA ROBINSON 1-000-222-3333
-----Line1------
TINA ROBINSON 1-000-222-3333
-----Line1------
Base Unit
Cordless Handset
How caller information is displayed when a call is received
The display shows the caller’s name, number and the called line after the first ring.
Page 41
41
Chapter 2
Basic Operation
Using the Caller List
Base Unit
Handset
Viewing the Caller List
Caller List information includes the caller’s name and phone number, the time and date the call was received, and the number of times that caller called.
12:00AM JAN. 1
Received calls
[1]
Received calls
Base Unit
Cordless Handset
With the base unit
Make sure that the base unit is in the standby mode.
1
Press or to enter the list.
• The number of new calls is
displayed.
2
To search from the most recent call, press . To search from the oldest call, press .
• To scroll between callers, press
or .
3
To exit the list, press (EXIT).
10 new calls
∨∧
H
=Directory
JACK SMITH 1-234-567-8901
3:10P JUN. 9
With the cordless handset
Make sure that the cordless handset is in the standby mode.
1
Press or to enter the list.
• The number of new calls is
displayed.
2
To search from the most recent call, press . To search from the oldest call, press .
• To scroll between callers, press
or .
3
To exit the list, press (EXIT).
10 new calls
∨∧
H
=Directory
CINDY TURNER 1-234-456-7890 10:38A JUN. 9
• If “No items stored” is displayed in step 1, the Caller List is empty.
• If there is no name information for a caller, the display will only show the phone
number.
• After viewing all of the new call entries, “Received calls” will disappear.
• In step 1, you can go to the directory by pressing H (p. 38).
If you have received new calls, “Received calls” will be displayed in the standby mode.
Page 42
42
Talk Line2
12345678901
Using the Caller List
If a caller calls more than once
The number of times the same caller called is displayed (×2 to ×9). The date and time of the most recent call will be recorded. After checking, ×2 to ×9 will be replaced with “√”.
Ex. The caller called 5 times.
Calling Back from the Caller List
With the base unit
1
Press or to enter the list.
• The number of new calls is
displayed.
2
Press or to find the desired caller.
3
Lift the handset or press
(DIGITAL!SP-PHONE).
• The displayed phone number is
dialed automatically.
• You can press a line button
instead of pressing
(DIGITAL!SP-PHONE).
• In some cases, you may have to edit the number before dialing (p. 43).
(Ex. You may have to delete
“1” and the area code.)
• If a phone number is not displayed in the caller information, you cannot call back
that caller.
With the cordless handset
1
Press or to enter the list.
• The number of new calls is
displayed.
2
Press or to find the desired caller.
3
Press (TALK).
• The displayed phone number is
dialed automatically.
• You can press a line button
instead of pressing
(TALK).
NANCY BROWN 1-000-222-3333
3:10P JUN.10 5
×
JACK SMITH 1-234-567-8901
3:10P JUN. 9
JACK SMITH 1-234-567-8901
3:10P JUN. 9
Talk Line2
12345678901
What “√” means
When you have viewed a new call, answered the call or called back the caller, “√” will be added to the caller information.
NANCY BROWN 1-000-222-3333
3:10P JUN.10 √
Page 43
43
Chapter 2
Basic Operation
Editing the Caller’s Phone Number
The unit can edit a phone number into one of 4 patterns.
Make sure that the base unit/cordless handset is in the standby mode.
2
Press or to find the desired caller.
3
Press (EDIT) to select a pattern. Each time you press (EDIT), the number is rearranged into one of 4 different patterns.
a b
–
c
1 –
d
1 – –
• The order in which patterns a–
d
are displayed depends on how the telephone number is displayed in step 2.
Phone no.
Area code
Phone no.
Phone no.Area code
Phone no.
FRED PARKER 1-234-321-5555 11:20A JAN.12
FRED PARKER 1-234-321-5555 11:20A JAN.12
FRED PARKER 1-321-5555 11:20A JAN.12
FRED PARKER 321-5555 11:20A JAN.12
FRED PARKER 234-321-5555 11:20A JAN.12
a
b
c
d
4
After editing the number, you can continue with calling back or storing procedures. To call back, if using the base unit, lift the handset or press
(DIGITAL!SP-PHONE). If using the cordless handset, press (TALK).
To store the number in the directory, press (ENTER) (see page 44, from step 3).
1
Press or to enter the list.
30 new calls
∨∧
H
=Directory
• The number edited in step 3 will not be maintained in the Caller List.
Page 44
44
If there is no name information for the caller, “Enter name” will be displayed.
a) If a name is not required,
press (ENTER).
b) If a name is required, enter the
name (p. 37), and press
(ENTER).
• A beep sounds.
• To store other items, repeat from step 2.
• To return to the standby mode, press (EXIT).
Using the Caller List
Storing Caller List Information in the Directory
The base unit and cordless handsets can store names and phone numbers that are in the Caller List into the directory.
Make sure that the base unit/cordless handset is in the standby mode.
Save directory?
ENTER=Yes
2
Press or to find the desired caller.
• If the number requires editing, see
page 43.
3
Press (ENTER).
4
Press (ENTER) again.
Enter name:
IH
ENTER=Save
CINDY TURNER 1-234-456-7890 11:20A JAN.12
• If the display shows “Memory is full” in step 4, press (EXIT). To erase stored
items from the directory, see page 39.
• You cannot store caller information in the directory if a phone number is not
displayed.
1
Press or to enter the list.
CINDY TURNER 12344567890
Enter name: CINDY TURNER
IH
ENTER=Save
30 new calls
∨∧
H
=Directory
Page 45
45
Chapter 2
Basic Operation
Erasing Caller List Information
After checking the Caller List, the base unit and cordless handsets can erase some or all of their entries.
Make sure that the base unit/cordless handset is in the standby mode.
To erase a specific caller from the Caller List
To erase all entries in the Caller List
1
Press or to enter the list.
2
Press (CLEAR).
• To stop erasing, press I.
3
Press (CLEAR).
• A beep sounds and all entries are
erased.
Clear
Make sure this display is shown.
0 new call
∨∧
H
=Directory
All clear?
I
=No CLEAR=Yes
All clear
1
Press or to enter the list.
2
Press or to find the caller you want to erase from the caller list.
3
Press (CLEAR).
• A beep sounds and the information is
erased.
• To erase other items, repeat from step 2.
• To return to the standby mode, press
(EXIT).
TOM REAGAN 1-666-444-5555 12:20A JAN.12 √
30 new calls
∨∧
H
=Directory
Page 46
46

Special Features

How to Use the PAUSE Button
(For Analog PBX Line/Long Distance Service Users)
We recommend you press (PAUSE) if a pause is required for dialing with a PBX or to access a long distance service. Ex. Line access number (9) (PBX)
(9)➡(PAUSE)
➡
• Pressing (PAUSE) once creates a 3.5 second pause.
This prevents misdialing when you redial or dial a stored number.
• Pressing
(PAUSE) more than once increases the length of the pause between
numbers.
For Call Waiting Service Users
If another call is received on the same line while talking, you will hear a call-waiting tone. Press (CALL!WAIT) to answer the second call.
• The first call is put on hold.
• To return to the first caller, press
(CALL!WAIT) again.
• The call waiting service cannot be used when: — the first call on the same line is placed on hold, — you are having a conference call (p. 35), or — the Automated Attendant System or Answering System is responding to the
first call on the same line (p. 58, 65).
• If this function does not operate properly, consult your telephone company for details.
Call Waiting Caller ID Feature
Call Waiting Caller ID feature allows the base unit and cordless handset to display a second caller’s information. After you hear a call-waiting tone while talking, the display will show the caller’s name with the phone number and “----Waiting----”.
• Please contact your telephone company for details and availability in your area.
Temporary Tone Dialing
(For Rotary or Pulse Service Users)
Press (TONE) before entering access numbers which require tone dialing.
• The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse.
• Access numbers entered after pressing
(TONE) will not be included when
redialing.
Base Unit
Handset
Base Unit
Handset
Phone number
NANCY BROWN 1-000-222-3333
----Waiting-----
Base Unit
Handset
Page 47
47
Chapter 3 Advanced Operation
Setting the Key Lock
You can lock all the buttons and the navigator key of the cordless handset. Only incoming calls are accepted until the key lock is canceled.
Make sure that the cordless handset is in the standby mode.
Press and hold (FUNCTION) until a short beep sounds.
• In this mode emergency calls cannot be made. Key lock mode must be canceled.
To cancel the key lock, press and hold (FUNCTION) until a short beep sounds.
• “Key lock” will disappear.
Handset
Key lock [1]
FLASH Button
Pressing (FLASH) allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting.
Selecting the flash time for each line
The flash time depends on your telephone exchange or host PBX. You can select from flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. Your phone comes from the factory set to “700 ms”.
Make sure that the base unit is in the standby mode.
Base Unit
Base Unit
Handset
4
Select the desired time by pressing or for each line. To move to another line, press H or I.
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
1
Press (FUNCTION).
2
Press or until the arrow points to “Dial setting”, and press H.
3
Press or until the arrow points to “Set flash time”, and press H.
• The current settings are displayed.
• If you are connected via a PBX, a
longer flash time may be necessary to use PBX functions (transferring a call etc.). Consult your PBX installer for the correct setting.
Flash time L1 L2 L3 L4 700m700m700m700m
Page 48
48

Other Programmable Settings

Setting the Auto Talk Feature
The Auto Talk feature allows you to answer a call by lifting the cordless handset off the charger without pressing (TALK). To view caller’s information on the display after lifting the handset, turn this feature OFF. Your phone comes from the factory set to ON.
Make sure that the cordless handset is in the standby mode.
Handset
4
Select “Off” or “On by pressing
or .
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
• To answer a call when the Auto Talk feature is OFF, lift the handset off the charger, and press (TALK) or the relevant line button.
1
Press (FUNCTION).
2
Press or until the arrow points to “Talk selection”, and press H.
3
Press or until the arrow points to “Auto talk”, and press H.
• The current setting is displayed.
Auto talk
:On
∨∧
ENTER=Save
Selecting the Ringer Pattern
You can select the desired ringer patterns of the base unit and cordless handsets. 4 patterns are available for each line. Your phone comes from the factory set to pattern 1. Programming must be carried out
separately for the base unit and cordless handset(s). Make sure that the base unit/cordless handset is in the standby mode.
Base Unit
Handset
4
Enter the desired pattern using the dialing buttons ((1) to (4)) for each line. To move to another line, press H or I.
• Each time you select a pattern, it rings.
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
1
Press (FUNCTION).
2
Press or until the arrow points to “Ringer setting”, and press H.
3
Press or until the arrow points to “Ringer pattern”, and press H.
• The current settings are displayed.
Ringer pattern L1 L2 L3 L4 1 1 1 1
Page 49
49
Chapter 3 Advanced Operation
Calling Line Selection
The base unit and cordless handsets will automatically select a free line when you make a call. You can change the calling line selection of the base unit and handsets.
Programming must be carried out separately for the base unit and cordless handset(s). Make sure that the base unit/cordless handset is in the standby mode.
Base Unit
Handset
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
1
Press (FUNCTION).
2
If using the base unit: Press or until the arrow points to “Line setting”, and press H. OR If using the cordless handset: Press or until the arrow points to “Talk selection”, and press H.
3
While “Line selection” is at the arrow, press H.
• The current setting is displayed.
Auto: A free line will be selected (LINE 1 has priority) when making a call (factory preset). Line1: Line 1 will be selected when
making a call.
Line2: Line 2 will be selected when
making a call.
Line3: Line 3 will be selected when
making a call.
Line4: Line 4 will be selected when
making a call.
4
Select the desired line selection by pressing or .
Line selection
:Auto
∨∧
ENTER=Save
• Any line can be selected manually, regardless of the programmed line selection, by pressing that line button.
Page 50
Setting Call Restriction Numbers
You can prevent selected phone numbers from being dialed by the base unit and cordless handsets. Phone numbers with the restricted leading digits cannot be dialed out. You can assign up to 4 call restriction numbers (up to 11 digits each) to the base unit and handsets. If you try to dial the restricted numbers, busy tones will sound and “ Call restriction” will be displayed. Your phone comes from the factory set to OFF.
Make sure that the base unit is in the standby mode.
Base Unit
6
Press to select “Ext.#”.
7
Enter the extension numbers ((1) to (8)) which cannot dial the restricted numbers. Enter (0) for the base unit.
• If you make a mistake, press the number again to delete.
• To erase all the numbers, press
(CLEAR).
8
Press (ENTER).
• A beep sounds. Ex.
Phone numbers starting with “111” are restricted for handset 2 & 4 and the base unit.
• To store a second call restriction number, start again from step 3.
• To return to the standby mode, press (EXIT).
1
Press (FUNCTION).
2
Press or until the arrow points to “Dial setting”, and press H.
3
Press or until the arrow points to “Call restrict.”, and press H.
• “1” indicates the first restriction number.
(To store the second to fourth restriction numbers, select the number by pressing the dialing button, (2) to (4).)
4
Press to select “No.”.
5
Enter a call restriction number up to 11 digits.
• If you misdial, press (CLEAR). The digits are erased from the right. To erase all the digits, press and hold
(CLEAR).
H
Call restrict.1 No.:
Ext.#:---------
Call restrict.1
H
No.: Ext.#:---------
Call restrict.1 No.:111 Ext.#:-2-4----0
50
Other Programmable Settings
Call restrict.1 No.:111
H
Ext.#:-2-4----0
Call restrict.1 No.:111
H
Ext.#:---------
Page 51
51
Chapter 3 Advanced Operation
To cancel the restricted handset(s) and/or base unit
Repeat steps 1 to 4 on page 50, and press to select “Ext.#”. Erase the base unit and/or handset number(s) by pressing the dialing button(s) ((0), (1) to (8)), and press
(ENTER).
To cancel the restriction
Repeat steps 1 to 3 on page 50. Select the restriction number “1” through “4” by pressing the dialing button ((1) to (4)). Press (CLEAR), and press (ENTER).
Incoming Call Tone
While using one line, you can be informed if another call arrives on another line by two tones. During an intercom call or while listening to messages (p. 68, 71), you can also be informed by two tones if a call arrives. If you set to ON, this incoming call tone will be heard for as long as another line rings. To delete this incoming call tone, set to OFF. To set the incoming call tone to sound twice, set to “2”. Your base unit comes from the factory set to OFF. Your cordless handset comes from the factory set to ON.
Programming must be carried out separately for the base unit and cordless handset(s). Make sure that the base unit/cordless handset is in the standby mode.
Base Unit
Handset
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
1
Press (FUNCTION).
2
Press or until the arrow points to “Ringer setting”, and press H.
3
Press or until the arrow points to “Incoming call”, and press H.
• The current setting is displayed.
4
Select the desired setting, “2”, “On” or “Off”, by pressing or
.
Incoming call
tone:2
∨∧
ENTER=Save
Page 52
1
Press (FUNCTION).
2
Press or until the arrow points to “Registration”, and press H.
3
While “Set PIN” is at the arrow, press H.
4
Enter a 4-digit PIN, and press
(ENTER).
• If you enter a wrong number, press
(CLEAR), and enter the PIN again.
5
Enter the PIN again, and press
(ENTER).
• A beep sounds.
• To return to the standby mode,
press
(EXIT).
Enter new PIN
:----
ENTER=Set
Setting the PIN
A 4-digit PIN (Personal Identification Number) prevents unauthorized persons from registering a cordless handset at the base unit and using it. Once the PIN is set, the PIN is required for registration of the cordless handsets (p. 53).
Make sure that the base unit is in the standby mode.
Base Unit
Enter new PIN again :----
ENTER=Save
To change the PIN
1
Press (FUNCTION). Press or
until the arrow points
to “Registration”, and press H.
2
While “Set PIN” is at the arrow, press H.
3
Enter the current PIN, and press
(ENTER).
4
Enter a new 4-digit PIN, and press (ENTER).
5
Enter the new PIN again, and press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
Enter old PIN
:----
ENTER=Set
Enter new PIN
:----
ENTER=Set
Enter new PIN again :----
ENTER=Save
52
Other Programmable Settings
Once you have set a PIN, you cannot confirm it. We recommend you write down the PIN. If you forget your PIN, please refer to “Clearing Settings” (p. 89).
To erase the PIN, repeat steps 1 to 3 and press (ENTER) twice.
Page 53
53
Chapter 3 Advanced Operation
1
Base unit:
Press (FUNCTION).
2
Press or until the arrow points to “Registration”, and press H.
3
Press or until the arrow points to “HS registration”, and press H.
4
Cordless handset:
Press (FUNCTION).
5
Press or until the arrow points to “Registration”, and press H.
6
While “HS registration” is at the arrow, press H.
Handset registering
7
Enter the PIN (p. 52).
• If you enter the wrong PIN, press
(CLEAR), and enter the PIN again.
8
Press (ENTER).
9
Base unit/cordless handset:
Wait until a beep sounds on the base unit and handset and until both of the displays show the assigned handset number. Ex. Handset number is 5.
HS registration Enter PIN:----
ENTER=Set
• To return to the standby mode,
press (EXIT).
• The handset number ([1] to [8]) will be displayed on the handset.
Handset5 registered
Base Unit
Cordless Handset
Registering Optional Cordless Handsets Using the PIN
The included cordless handset has been pre-registered with the base unit. You will have to register optional cordless handsets. Handsets will not operate unless registered with the base unit. A handset will be assigned the number at registration. The handset number is used as the extension number (p. 32, 58). After storing the PIN (p. 52), you must enter it at registration. Only one handset can be registered at a time.
Make sure that the base unit and cordless handset are in the standby mode. Registration must be completed within 1 minute.
Base Unit & Handset
Handset registering
Handset5 registered
Page 54
Cordless handset
1
Press (FUNCTION).
2
Press or until the arrow points to “Registration”, and press H.
3
Press or until the arrow points to “Deregistration”, and press H.
• To stop, press I.
4
Press (CLEAR).
• A beep sounds and “Clear” is displayed.
• To return to the standby mode, press (EXIT).
• [–] will be displayed.
Base unit
1
Press (FUNCTION).
2
Press or until the arrow points to “Registration”, and press H.
3
Press or until the arrow points to “Deregistration”, and press H.
• The registered handset numbers are displayed.
4
Press H or I to move the cursor to the handset number to be canceled.
5
Press (ENTER).
• To stop, press I.
6
Press (CLEAR).
• A beep sounds and “Clear” is displayed.
• To cancel registration of another handset, start again from step 3.
• To return to the standby mode, press (EXIT).
54
Other Programmable Settings
Deregister? Handset3
I
=No CLEAR=Yes
Canceling Cordless Handset Registration
If you no longer need to use a cordless handset or if you need to register a handset to a different base unit of the same model, it may be necessary to cancel the registration. Only one handset can be canceled at a time.
Make sure that the base unit and cordless handset are in the standby mode.
Base Unit & Handset
Deregistering HS No.:12345678
IH
ENTER=Set
Deregister? Handset3
I
=No CLEAR=Yes
The canceling procedure must be carried out with both the base unit and the cordless handset.
• The cordless handset will not work. To use it again, registration will be required (p. 19, 53).
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Chapter 3 Advanced Operation
4
Select “B” or “A” by pressing or for each line. To move to another line, press H or I.
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
Selecting the Line Mode
If the line is connected to a low voltage system such as a PBX, set to “B”. Otherwise, the line indicator may not operate properly, the Call Waiting Caller ID feature may not be used (p. 46), you may not hear the incoming call tone (p. 51), and the unit may not alert your pager (p. 82). All lines are preset to “A”.
Make sure that the base unit is in the standby mode.
Base Unit
1
Press (FUNCTION).
2
Press or until the arrow points to “Line setting”, and press H.
3
Press or until the arrow points to “Set line mode”, and press H.
• The current settings are displayed.
Erasing the Directory, Caller List and Redial List
You can erase all entries in the directory, caller list and redial list.
Programming must be carried out separately for the base unit and cordless handset(s). Make sure that the base unit/cordless handset is in the standby mode.
Base Unit
Handset
1
Press (FUNCTION).
2
Press or until the arrow points to “Initialization”, and press H.
3
Press or until the arrow points to “Dial data”, and press H.
• The current settings are displayed. RDL=Redial List CID=Caller List DIR=Directory
4
Select “Yes” to erase the list by pressing or . Select “No” to leave the list. To move to another list, press H or I.
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
Delete dial data RDL CID DIR No No No
Line mode L1 L2 L3 L4 A A A A
Page 56
56

Voice Mail System

Mailbox1
Mailbox2
Mailbox3
Mailbox4
Mailbox5
Mailbox6
Mailbox7
Mailbox8
The Voice Mail System allows you to receive and deliver voice messages using mailboxes. The unit accommodates one general delivery mailbox and a maximum of 8 personal mailboxes which are assigned to the registered cordless handsets. The mailbox numbers are the same as the handset numbers. The Voice Mail System works fully with the Automated Attendant System, which routes incoming calls to a specified mailbox and allows a caller to leave a message (p. 58). If a caller does not specify a mailbox, the call is routed to the general delivery mailbox. With the Answering System (p. 65), all calls are routed to the general delivery mailbox. You can set either the
Automated Attendant System or the Answering System to any line.
Incoming voice messages
Personal Mailboxes of Cordless Handsets
If not specified
If specified
• The maximum number of personal mailboxes you can use is equal to the number of registered handsets.
The base unit and handset users can use the Voice Mail System by accessing their mailboxes. Each cordless handset user can only access his/her own mailbox. The general delivery mailbox is managed by the base unit user (operator). The cordless handset users can access this mailbox. The following functions are possible: —listening to messages left in a mailbox (p. 68, 71) —transferring a message left in a mailbox to other mailboxes (p. 70, 72) —delivering your own message to other mailboxes (p. 74) You can also access the Voice Mail System features remotely from a touch tone phone (p. 79).
All messages (greeting, incoming, etc.) are stored in digital memory (p. 69). The total recording time is about 50 minutes (about 100 minutes in “Long Recording mode” p. 75). The maximum recording time for each caller is 3 minutes. A maximum of 255 messages (including greeting messages) can be recorded.
Genera
l
Delivery
Mailbox
• The base unit user can monitor incoming calls that are being recorded in the general delivery mailbox. (Call monitoring feature p. 75).
• The base unit user can check the remaining recording time and number of messages which can still be recorded (p. 76).
General Delivery Mailbox
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Chapter 4
Voice Mail System/Automated Attendant System/ Answering System
Setting the Mailbox Password
Assign a 4-digit password (0000-9999) to each mailbox to prevent unauthorized persons from accessing mailboxes and listening to the messages remotely from a touch tone phone. The factory preset of the general delivery mailbox is “0000”. The preset password for each mailbox is a 4-digit number using the mailbox number. (Ex. “1111” for Mailbox 1, “2222” for Mailbox 2) Each password must be unique. You can stop unauthorized accesses to your personal mailbox from the cordless handset using this password. If required, turn the direct handset access mode OFF on your handset. Once you turn it OFF, no one can use the (Voice Mail) button features and access the mailbox without entering the password. Your cordless handset comes from the factory set to ON. The general delivery mailbox password must be stored using
the base unit and each personal mailbox password must be stored using the handset. Make sure that the base unit/cordless handset is in the standby mode.
Base Unit
Handset
1
Press (FUNCTION), and press
or until the arrow points
to “Voice mail”, and press H.
2
While “Set password” is at the arrow, press H.
• The password is displayed.
3
Enter a password using a 4-digit number.
• If you enter a wrong number, press
(CLEAR), and enter the password
again.
4
If using the base unit: Press (ENTER).
OR
If using the cordless handset, turn on/off the direct handset access mode:
# Press (ENTER).
$ Select “Off” or “On” by
pressing or , and press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
To check the password:
Repeat steps 1 and 2.
• The password is displayed. When
finished, press (EXIT).
To erase the password
After erasing the password, the remote operation feature will not be used. Press (CLEAR) in step 3, and press
(ENTER).
• The direct handset access mode will be on and you can access the mailbox from your handset without the password.
Direct HS.access
:On
∨∧
ENTER=Save
Page 58
58

Automated Attendant System

How Automated Attendant System Works
The Automated Attendant System is a flexible communication tool that can enhance your productivity by improving your call management. The automated attendant answers incoming calls and then routes the callers to the base unit or the desired cordless handset. The base unit plays the role of operator with the cordless handsets as the extensions. The extension numbers are the same as the handset numbers (p. 19, 53). Callers can reach desired mailboxes using this system to leave messages. You can set this system to any line to suit your needs (p. 59).
Calling the automated attendant
When a caller calls a line to which the Automated Attendant System is assigned, the caller will first hear a greeting message. You can record this message yourself or use the pre-recorded message (p. 59, 60).
Call is received.
Automated Attendant System
The automated attendant announces the greeting message up to 3 times.
Caller presses the required extension number ((1) to (8)) and (#).
Caller presses (0) and (#) for the operator.
Call Transfer Status (p. 63): The extension (cordless handset) answers.
Call Operator Status (p. 64):
The operator (base unit) answers.
“Welcome to the general delivery mailbox. Please leave a message at the tone.”
(The line indicator light flashes on the base unit and the line status icon flashes on the handset display.)
No operation
Records a message
*If callers select neither extension nor operator, or call from rotary telephones, the
greeting message will be repeated 3 times, and then they will be transferred to the general delivery mailbox where they can leave messages.
*
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Chapter 4
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Select greeting :Prerecord
∨∧
H
=Set
Setting the Automated Attendant System
The Automated Attendant System can be set to any line. You can record up to 5 greeting messages of up to 2 minutes each. The same greeting message can be used on more than one line. The same messages can be used for the Answering System (p. 65).
Base Unit
1
Press the line’s (ANSWER!ON) button.
• The ANSWER ON indicator lights.
• The current setting is displayed.
2
Press H within 10 seconds.
3
Select “Auto attendant” by pressing or , and press H.
4
To select “Prerecord”, press H.
• The pre-recorded message is played.
• The relevant line’s auto attendant icon
will be displayed.
Auto answering Prerecord greet.
-L1-
H
=Change
Auto attendant
H
Auto answering
∨∧
H
=Set
Line1 Auto attendant Prerecord greet.
We recommend you record brief greeting messages (see sample on next page) in order to leave more time for recording new messages.
If you do not record a greeting message, the following pre-recorded greeting message will be used:
“Hello, this is Automated Attendant System. Please enter your party’s extension, followed by #. If you are using a rotary telephone, stay on the line.”
Make sure that the base unit is in the standby mode.
To turn on the Automated Attendant System and select the pre-recorded greeting message
If the line’s ANSWER ON indicator lights, press the (ANSWER!ON) button to turn it off.
12:00AM JAN. 1
Page 60
60
Automated Attendant System
To turn on the Automated Attendant System and record a greeting message
If the line’s ANSWER ON indicator lights, press the (ANSWER!ON) button to turn it off.
Greeting1 record
:00
H
=End
Greeting message sample:
“Thank you for calling (your company name and/or number). For Mr. Smith, press 1 and #. For Mr. Jones, press 2 and #. To call the operator, press 0 and #.”
Greeting1 check
:55
1=Change 2=OK
• You can adjust the speaker volume by pressing or .
• You can exit the programming mode any time by pressing
(EXIT).
• If a caller uses a rotary telephone, the caller can leave a message at the general delivery mailbox after 3 times of greeting.
Auto answering Prerecord greet.
-L1-
H
=Change
H
Auto attendant Auto answering
∨∧
H
=Set
Greeting1 record
H
=Start
Select greeting :Greeting1(none)
∨∧
H
=Set
1
Press the line’s (ANSWER!ON) button.
• The ANSWER ON indicator lights.
• The current setting is displayed.
2
Press H within 10 seconds.
3
Select “Auto attendant” by pressing or , and press H.
4
Select “Greeting1” by pressing or .
• If the message has not been stored, “(none)” is displayed.
• Each time you press , the display changes from “Greeting1” through “Greeting5”.
5
Press H.
6
Press H to start recording.
7
After the tone, talk clearly, about 8 inches (20 cm) away from the MIC (microphone). To end, press H.
• If the elapsed recording time exceeds 2 minutes, the unit will stop recording.
• The recorded message will be played.
• To change the message, press
(1) and start again from step 6.
8
Press (2) to select the message.
• The relevant line’s auto attendant icon will be displayed.
12:00AM JAN. 1
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1
While the handset is in the standby mode, press .
• If the direct handset access mode is OFF (p. 57), enter the mailbox password and press
(#).
• If you have new messages, listen to all of them.
2
Press (5).
• The current setting is displayed.
3
To select ON, press (1). To select OFF, press (2).
4
Press .
Auto attendant Answer :Off 1=On 2=Off
Setting the Handset Answer Mode
If you are out of the office or unavailable to answer calls, turn ON the answer mode of your handset. Calls will be greeted with a greeting message (see “Recording a Personal Greeting Message” on page 62) and callers can leave messages in your mailbox. Your phone comes from the factory set to OFF. To take calls, leave this mode OFF.
Handset
To select/change the recorded greeting message
If the line’s ANSWER ON indicator lights, press the (ANSWER!ON) button to turn it off.
1. Press
the line’s
(ANSWER!ON) button, and press H within 10 seconds.
2. Select “Auto attendant” by pressing or , and press H.
3. Select “Greeting1” through “Greeting5” by pressing or , and press H.
• You can go back to the previous display by pressing
I
.
4. To select the message, press (2).
OR
To change the message:
Press (1). Press H to start recording. After the tone, talk into the MIC. To end, press H.Press (2) to select the message.
• If you use the message for another line, it will also be changed.
To turn off the Automated Attendant System
Press the line’s (ANSWER!ON) button.
• The ANSWER ON indicator light goes out and the relevant line’s auto attendant icon will disappear.
1=Play all msg. 2=Deliver msg. 3=Personal greet
4=To general box 5=Answer on/off
=End
Greeting3 check
:00
1=Change 2=OK
Page 62
1
While the handset is in the standby mode, press .
• If the direct handset access mode is OFF (p. 57), enter the mailbox password and press
(#).
• If you have new messages, listen to all of them.
2
Press (3).
• After the current message is played, “To change, press 1. To accept, press 2” is heard.
3
Press (1).
• “Record greeting at the tone. To end recording, press 1” is heard.
4
After the tone, talk clearly. To end, press (1).
• If the elapsed recording time exceeds 2 minutes, the unit will stop recording.
• The message will be played.
5
Press (2), and press .
62
Automated Attendant System
Recording a Personal Greeting Message
If the handset answer mode is ON, callers will hear a pre-recorded personal greeting message after reaching your handset’s mailbox, as follows:
“Sorry, no one is available to answer the call. Please leave a message at the tone.”
You can also record your own greeting message of up to 2 minutes.
Handset
To erase the recorded message:
Follow steps 1 and 2. Press (3) while the message is being played.
• The unit will answer with the pre-recorded greeting message.
• You can adjust the handset volume by pressing or .
Greeting check
1=Change 2=OK
Greeting record
:00
1=End
We recommend you record a brief greeting message (see sample below) in order to leave more time for recording new messages.
Greeting message sample:
“Hello, this is (your name). Sorry I cannot take your call. Please leave a message at the tone. Thank you.”
1=Play all msg. 2=Deliver msg. 3=Personal greet
4=To general box 5=Answer on/off
=End
Greeting check
:00
1=Change 2=OK
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Call Transfer Status
When a caller specifies an extension by pressing the extension number ((1) to (8)) followed by (#), the call is connected to that extension, and the extension can take the call. If the extension user is on another call or does not answer, a list of options (Incomplete Call Handling Menu) is announced to guide the caller. If the handset answer mode is ON (p. 61), the caller can leave a message in the mailbox.
• If a caller presses an invalid extension number, “Sorry this number is not assigned” is announced. The caller can call the operator or another extension or leave a message in the general delivery mailbox following the Incomplete Call Handling Menu.
Caller specifies an extension.
Handset Answer mode OFF
Handset Answer mode ON
Incomplete Call Handling Status
Busy
Call taken within 5 rings.
The personal greeting message is announced after the second ring.
The Incomplete Call Handling Menu is announced up to 3 times;
“To leave a message, press 1. To call another extension, press 2. To call the operator, press 0.”
Records a message
Calls another extension.
Calls the operator (p. 64)
*
*
If memory is full, 3 beeps sound and “Sorry, there is no space for recording” is announced. The caller can call another extension or the operator following the Incomplete Call Handling Menu.
Not answered within 5 rings
“Sorry, this line is busy”
Talk
Records a message
*
0
1
2
Page 64
64
Automated Attendant System
“Sorry, this line is busy”
“Calling the operator. Please wait a moment”
The Incomplete Call Handling Menu is announced up to 3 times;
“To leave a message, press 1. To call another extension, press 2.”
Call Operator Status
When a caller specifies the operator by pressing (0) and (#), the call is connected to the operator. If the operator is on another call or does not answer, a list of options (Incomplete Call Handling Menu) is announced to guide the caller. The caller can leave a message in the general delivery mailbox or call an extension. The operator will also be responsible for answering and handling calls that have been transferred.
Caller specifies the operator
Busy
Call taken within 5 rings.
Not answered within 5 rings
Talk
Incomplete Call Handling Status
Records a message.
Calls another extension.
“Please leave a message at the tone”
*
*
If memory is full, 3 beeps sound and “Sorry, there is no space for recording” is announced. The caller can call an extension following the Incomplete Call Handling Menu.
1
2
Page 65
65

Answering System

Chapter 4
Voice Mail System/Automated Attendant System/ Answering System
Number of rings :Toll saver
∨∧
H
=Set
Setting the Answering System
The Answering System allows the unit to answer calls with a greeting message. Callers can leave a message in the general delivery mailbox. You can assign this system to any line. Select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver”* (factory preset). You can record up to 5 greeting messages of up to 2 minutes each. The same greeting message can be used on more than one line. If you do not record a greeting message, the following pre-recorded greeting message will be used:
“Hello, we are not available now. Please leave your name and phone number after the beep. We will return your call.”
Make sure that the base unit is in the standby mode.
To turn on the Answering System and select the pre-recorded greeting message
If the line’s ANSWER ON indicator lights, press the (ANSWER!ON) button to turn it off.
Base Unit
1
Press the line’s (ANSWER!ON) button.
• The ANSWER ON indicator lights.
• The current setting is displayed.
2
Press H within 10 seconds.
3
While “Auto answering” is at the arrow, press H.
• The current setting is displayed.
4
Select the number of rings, “2” to “7” or “Toll saver”*, by pressing or
, and press H.
5
To select “Prerecord”, press H.
• The pre-recorded message is played.
Auto answering Prerecord greet.
-L1-
H
=Change
Select greeting :Prerecord
∨∧
H
=Set
Line1 Auto answering Prerecord greet.
*Toll Saver:
When you call a line to which the Answering System is assigned, from a touch tone telephone: If the unit answers on the 2nd ring, there is at least one new message in the general delivery mailbox. If the unit answers on the 4th ring, there are no new messages there. Hang up when you hear the 3rd ring. This will save you the toll charge for the call.
Auto attendant
H
Auto answering
∨∧
H
=Set
Page 66
66
Answering System
1
Press the line’s (ANSWER!ON) button.
• The ANSWER ON indicator lights.
• The current setting is displayed.
2
Press H within 10 seconds.
3
While “Auto answering” is at the arrow,
press H.
4
Select the number of rings, “2” to “7” or “Toll saver”* (p. 65), by pressing
or and press H.
5
Select “Greeting1” by pressing or
, and press H.
• If the message has not been stored, “(none)” is displayed.
• Each time you press , the display changes from “Greeting1” through “Greeting5”.
6
Press H to start recording.
7
After the tone, talk clearly, about 8 inches (20 cm) away from the MIC (microphone). To end, press H.
• If the elapsed recording time exceeds 2 minutes, the unit will stop recording.
• The recorded message will be played.
• To change the message, press
(1) and
start again from step 6.
8
Press (2) to select the message.
• You can adjust the speaker volume by pressing or .
• You can exit the programming mode any time by pressing
(EXIT).
Select greeting :Greeting1(none)
∨∧
H
=Set
To turn on the Answering System and record a greeting message
Greeting message sample:
“Thank you for calling (your company name and/or number). Sorry we cannot take your call. Please leave a message at the tone.”
We recommend you record brief greeting messages (see sample below) in order to leave more time for recording new messages.
Greeting1 record
H
=Start
Greeting1 record
:00
H
=End
Greeting1 check
:05
1=Change 2=OK
Auto attendant
H
Auto answering
∨∧
H
=Set
Number of rings :Toll saver
∨∧
H
=Set
Auto answering Prerecord greet.
-L1-
H
=Change
If the line’s ANSWER ON indicator lights, press the (ANSWER!ON) button to turn it off.
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Chapter 4
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To select/change the recorded message
If the line’s ANSWER ON indicator lights, press the (ANSWER!ON) button to turn it off.
1. Press
the line’s
(ANSWER!ON) button, and press H within 10 seconds.
2. While “Auto answering” is at the arrow, press H.
3. Select the number of rings, “2” to “7” or “Toll saver”* (p. 65), by
pressing or , and press H.
• You can go back to the previous display by pressing I.
4. Select “Greeting1” through “Greeting5” by pressing or , and press H.
5. To select the message, press (2). OR
To change the message:
Press (1). Press H to start recording. After the tone, talk into the MIC. To end, press H. Press (2) to select the message.
• If you use the message for another line, it will also be changed.
To turn off the Answering System
Press the line’s (ANSWER!ON) button.
• The ANSWER ON indicator light goes out.
Greeting3 check
:00
1=Change 2=OK
Page 68
68

Listening to Messages with the Base Unit

If the (VOICE MAIL) button flashes, new messages have been received in the general delivery mailbox.
The base unit user (operator) will be responsible for handling the following aspects of the general delivery mailbox: —checking the mailbox for messages and transferring them to the
appropriate mailboxes.
—erasing unnecessary messages to lengthen remaining recording time for
new messages.
During playback the (VOICE MAIL) button lights.
Listening to only new messages
1
While the base unit is in the standby mode, press .
• The unit announces the number of new messages.
2
New messages are played.
• During each message playback, the message number is displayed.
• After each message playback, the Message Menu will be announced and
displayed:
“To repeat this message, press 1. To play the next message, press 2. To erase this message, press 3. To transfer this message, press 7.”
• At the end of the last message, “This is the last message” will be heard.
3
To end the operation, press .
New messages playback
=Command menu
1=Repeat 2=Next 3=Erase 7=Transfer
Listening to all messages
1
While the base unit is in the standby mode, press and hold until playback starts.
• The unit announces the total number of messages.
2
All messages are played.
• During each message playback, the message number is displayed.
• After each message playback, the Message Menu will be announced:
“To repeat this message, press 1. To play the next message, press 2. To erase this message, press 3. To transfer this message, press 7.”
• The Message Menu will be displayed.
• At the end of the last message, “This is the last message” will be heard.
3
To end the operation, press .
• To delete the Message Menu, see page 77.
All messages playback
=Command menu
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For Caller ID service users (p. 40)
During playback, the display shows the name and/or number of the caller whose message is being played.
To call back the displayed number:
During playback, lift the handset or press (DIGITAL!SP-PHONE).
• You can press a line button instead of pressing (DIGITAL!SP-PHONE).
• The unit stops playback and automatically dials the displayed phone number.
JACK SMITH 1-234-567-8901
---Message 3---
During playback
To repeat a message
To skip a message
To stop operation
Press (1) or I. (If you press within 5 seconds of playback, the previous message will be played.)
Press (2) or H. (The next message is played.)
Press (STOP).
• To resume playback, press (STOP).
• If you do not press any button for 60 seconds, the
unit will return to the standby mode.
To adjust the speaker volume (8 levels):
Press or during playback.
• Each time you press or , the volume level will change.
Flash Memory Message Backup
Messages are stored indefinitely on a “flash memory” IC chip and will not be affected by power failures. All messages are saved until you erase them.
Ex. Level 8
Loud
Low
❚❚❚❚❚❚❚❚
High
Command Menu:
If you do not press in step 3 on page 68, after listening to new messages or all messages, the Command Menu will be announced and displayed:
“To play all messages, press 1. To deliver a message, press 2. (p. 74)”
1=Play all msg. 2=Deliver msg.
=End
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Listening to Messages with the Base Unit
Erasing a Message
The base unit display shows the remaining recording time if it is less than 10 minutes or the number of messages which can still be recorded is less than 10. If the time or number is 0, “Message full” will flash on the display. New messages cannot be recorded. Erase unnecessary messages. We recommend you erase unnecessary messages after each playback, and regularly check the remaining recording time and the number of messages (p. 76).
While the message you want to erase is being played or before the start of the next message, press (3) or (CLEAR).
• A beep sounds and “Message erased” is heard.
• The unit will play the next message.
• The information in the Caller List will not be erased. To erase Caller List
information, see page 45.
Transferring a Message
After listening to a message left in the general delivery mailbox, you can transfer it to other mailboxes.
1
During playback or before the start of the next message, press (7).
• “Enter the destination mailbox number” is announced.
2
Enter the destination mailbox numbers using the corresponding dialing buttons ((1) to (8)) or (ALL) for all mailboxes.
• The mailbox numbers and “To accept, press #. To cancel, press .” are announced.
• If you make a mistake, press
(*) and start again from step 1.
3
Press (#).
• The mailbox numbers entered in step 2 will be announced, and the next message will be played.
Transfer message Enter mailbox #
Transfer message BoxNo.:12--5--8-
=Cancel #=OK
Transfer message BoxNo.:12--5--8-
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Listening to Messages with the Cordless Handset

You can access your handset mailbox and listen to the messages, transfer the messages to other mailboxes or erase unnecessary messages. You can also access the general delivery mailbox from your handset. If “” flashes and “Voice mail” is shown on your handset display, new messages have been received in your mailbox. During playback “” is displayed.
Listening to new messages
1
While the handset is in the standby mode, press .
• If the direct handset access mode is OFF (p. 57), enter the mailbox password and press
(#).
• The unit announces the mailbox number and the number of new messages.
2
New messages are played.
• During each message playback, the message number is displayed.
• After each message playback, the Message
Menu will be announced and displayed:
“To repeat this message, press 1. To play the next message, press 2. To erase this message, press 3. To transfer this message, press 7.”
• At the end of the last message, “This is the last message” will be heard.
New messages playback
=Command menu
1=Repeat 2=Next 3=Erase 7=Transfer
3
After listening to all new messages, the Command Menu is announced and displayed:
“To play all messages, press 1. To deliver a message, press 2. (p. 74) To change the personal greeting, press 3. (p. 62) To change to the general delivery mailbox, press 4. (p. 73) For Automated Attendant Status, press 5. (To turn on/off the handset
answer mode p. 61)”
To listen to all messages, press (1).
• After each message playback, the Message Menu will be announced and displayed.
To end the operation, press .
• To delete the Message Menu, see page 77.
1=Play all msg. 2=Deliver msg. 3=Personal greet
4=To general box 5=Answer on/off
=End
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Listening to Messages with the Cordless Handset
During playback
For Caller ID service users
(p. 40)
During playback, the display shows the name and/or number of the caller whose message is being played.
To call back the displayed number:
During playback, press (TALK).
• You can press a line button instead of pressing (TALK).
• The unit stops playback and automatically dials the displayed phone number.
Transferring a Message
After listening to a message left in your mailbox, you can transfer it to other mailboxes.
1
During playback or before the start of the next message, press (7).
• “Enter the destination mailbox number” is
announced.
2
Enter the destination mailbox numbers using the corresponding dialing buttons ((0),
(1) to (8)). For the general delivery mailbox,
enter (0).
• The mailbox numbers and “To accept, press #.
To cancel, press ” are announced.
• If you make a mistake, press
(*) and start again from step 1.
3
Press (#).
• The mailbox numbers entered in step 2 will be
announced, and the next message will be played.
JACK SMITH 1-234-567-8901
---Message 1---
To repeat a message
To skip a message
Press (1) or I. (If you press within 5 seconds of playback, the previous message will be played.)
Press (2) or H. (The next message is played.)
To adjust the handset volume (High, Medium or Low):
Press or during playback.
• Each time you press or , the volume level will change.
Loud
Low
❚❚❚❚❚❚❚
High
Ex. High
Transfer message Enter mailbox #
Transfer message BoxNo.:12--5--80
=Cancel #=OK
Transfer message BoxNo.:12--5--80
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Erasing a Message
We recommend you erase unnecessary messages after each playback. While the message you want to erase is being played or before the start of the next message, press (3) or (CLEAR).
• A beep sounds and “Message erased” is heard.
• The unit will play the next message.
Listening to Messages in the General Delivery Mailbox
You can access the general delivery mailbox from your handset.
1
While the handset is in the standby mode, press .
• If the direct handset access mode is OFF (p. 57), enter the mailbox password and press
(#).
• If you have new messages, listen to all of them.
2
Press (4).
• “This is the general delivery mailbox” is heard.
• After the number of new messages is announced, new messages will be
played.
3
After listening to all new messages; To listen to all messages, press (1). To return to your mailbox, press (4). To end the operation, press .
Listening to personal mailbox messages from the base unit
If the handset battery has no power or the cordless handset cannot be used any more, you (or the operator) can access your mailbox from the base unit.
1. Press .
• If you have new messages, listen to all of them.
2. Press the corresponding INTERCOM button ((1) to (8)).
3. Enter your mailbox password (p. 57), and press (ENTER).
• The mailbox number will be heard and new messages will be played.
• To end the operation, press .
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Delivering Your Own Message
Base Unit
Handset
The base unit user or cordless handset users can send an identical message of up to 3 minutes, to several mailboxes in a single operation.
With the base unit
1
While the base unit is in the standby mode, press .
• If you have new messages, listen
to all of them.
2
Press (2).
3
Enter the destination mailbox numbers using the corresponding dialing buttons ((1) to (8)) or (ALL) for all mailboxes.
4
Press (#).
• “Please leave a message at the tone.
To end recording, press 1” is heard.
5
After the tone, talk clearly, about 8 inches (20 cm) away from the MIC (microphone). To end, press (1).
• The recorded message is played.
• To change the message, press
(1)
and record the message again.
6
Press (2), and press .
Deliver message BoxNo.:1-----78-
=Cancel #=OK
Message record
:00
1=End
Message play
:00
1=Change 2=OK
With the cordless handset
1
While the handset is in the standby mode, press .
• If the direct handset access mode is OFF (p. 57), enter the mailbox password and press
(#).
• If you have new messages, listen to all of them.
2
Press (2).
3
Enter the destination mailbox numbers using the corresponding dialing buttons ((0), (1) to (8)). For the general delivery mailbox, enter (0).
4
Press (#).
• “Please leave a message at the tone. To end recording, press 1” is heard.
5
After the tone, talk clearly. To end, press (1).
• The recorded message is played.
• To change the message, press (1)
and record the message again.
6
Press (2), and press .
Deliver message BoxNo.:12--5--80
=Cancel #=OK
Message record
:00
l=End
• In step 3, if you make a mistake, press (*) and start again from step 2.
• If the elapsed recording time exceeds 3 minutes, the unit will stop recording.
• “Message recorded by (extension number)” is announced before a delivered
message
is played at the destination extension.
Message play
:00
1=Change 2=OK
Deliver message Enter mailbox #
Deliver message Enter mailbox #
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Other Voice Mail System Features

Recording Mode
Messages are recorded in a “High quality sound mode”. To lengthen the available recording time, the base unit user can select “Long recording mode” which doubles the total recording time to 100 minutes. Your phone comes from the factory set to “High quality sound mode”.
Make sure that the base unit is in the standby mode.
Base Unit
1
Press (FUNCTION).
2
Press or until the arrow points to “Voice mail”, and press H.
3
Press or until the arrow points to “Recording mode”, and press H.
• The current setting is displayed.
4
Select “Long recording mode” or “High quality sound” by pressing or .
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
• “LR” (Long recording mode) will be displayed if selected.
Long recording mode 100min
∨∧
ENTER=Save
High quality sound 50min
∨∧
ENTER=Save
3. Select “Off” or “On” by pressing or .
4. Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
Call Monitoring Feature
While a caller is recording a message in the general delivery mailbox, you can monitor the call through the speaker of the base unit. If more than one line is receiving a call at the same time, only the first one can be monitored. You can answer the call by lifting the base unit handset, pressing (DIGITAL!SP-PHONE) or the relevant line button. If the call monitoring feature is not required, turn it OFF by pressing
(STOP). Each time you press (STOP) in the standby mode, the feature will
turn ON or OFF. While monitoring a call, you can temporarily turn the feature OFF by pressing (STOP). The feature will return to ON after the call is disconnected. Your phone comes from the factory set to ON. You can also turn the feature ON or OFF using the function menu.
Make sure that the base unit is in the standby mode.
Base Unit
1. Press (FUNCTION), and press
or until the arrow points to “Voice mail”, and press H.
2. Press or until the arrow points to “Call monitoring”, and press H.
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Other Voice Mail System Features
Checking the Remaining Recording Time and Number of Messages
If the remaining recording time is less than 10 minutes or the number of messages which can still be recorded is less than 10, the base unit will display the time or number while in the standby mode.
• If the remaining time is less than 1 minute, it will be shown with “sec” (seconds).
If the remaining recording time or the number of messages that can still be recorded is 0, “Message full” will flash on the display. Erase unnecessary messages (p. 70, 73).
You can check the time and number of messages by using the function menu as follows. Make sure that the base unit is in the standby mode.
Base Unit
1
Press (FUNCTION).
2
Press or until the arrow points to “Voice mail”, and press H.
3
Press or until the arrow points to “Remaining space”, and press H.
• To return to the standby mode, press (EXIT).
• You can erase all messages in the required mailboxes. See page 78.
Remaining space
time: 45min
messages:200
12:00AM JAN. 1
Msg space: 9min
12:00AM JAN. 1
Msg space: 9msg
Transferring a Call to a Personal Mailbox
After the base unit user (operator) answers an incoming call, the call can be transferred to a mailbox of the person the caller wishes to speak to, where the caller can leave a message. To transfer to a personal mailbox, calls must be sent through the General Delivery Mailbox by the operator. The caller can then enter the extension number and the # sign to reach the mailbox.
The following is how calls must be transferred to the voice mail: After you (operator) answered a call, you may announce that person the caller wishes to speak to is not available, and remind the caller of the extension number followed by the # sign. You then press , and hang up the line by replacing the handset or pressing (DIGITAL!SP-PHONE) on the base unit.
• The caller will then hear the line’s greeting message. While the greeting is playing, the caller can press the extension number (1 to 8) followed by
(#). After that,
–If the handset answer mode of the extension is on (p. 61), the caller will hear the
personal greeting message at the end of the 2nd ring, then he/she can leave a message at the tone.
–If the handset answer mode is off (p. 61), the caller will hear “Sorry, no one is
available to answer the call. To leave a message press 1. To call another extension press 2. To call the operator press 0” at the end of the 5th ring. Or if the person the caller wishes to speak to, is on another call, the caller will hear “Sorry, this line is busy. To leave a message press 1. To call another extension press 2. To call the operator press 0”.
Base Unit
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Message Menu Mode
After each message is played, the Message Menu is announced and displayed on the base unit and cordless handset as a guide (p. 68, 71). With a touch tone phone from a remote location, this menu is also announced (p. 79). To delete this menu, turn the feature OFF. Your phone comes from the factory set to ON. Programming must be carried out
separately for the base unit and cordless handset(s). Make sure that the base unit/cordless handset is in the standby mode.
Base Unit
Handset
1
Press (FUNCTION).
2
Press or until the arrow points to “Voice mail”, and press H.
3
Press or until the arrow points to “Message menu”, and press H.
• The current setting is displayed.
4
Select “Off” or “On” by pressing
or .
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
Message menu
:On
∨∧
ENTER=Save
Automatic Message Delete Feature
If this feature is set to ON, messages left in all mailboxes will automatically be erased after a month. Your phone comes from the factory set to OFF.
Make sure that the base unit is in the standby mode.
Base Unit
1
Press (FUNCTION).
2
Press or until the arrow points to “Voice mail”, and press H.
3
Press or until the arrow points to “Auto msg delete”, and press H.
• The current setting is displayed.
4
Select “On” or “Off” by pressing
or .
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
Auto msg delete
:Off
∨∧
ENTER=Save
• The information in the Caller List will not be erased. To erase Caller List information, see page 45.
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Other Voice Mail System Features
Erasing All Messages in Mailboxes
The base unit user can erase all incoming messages in any mailbox. Greeting messages can also be erased at the same time if required. Inform the mailbox owners before erasing and check that there are no new messages in the mailboxes.
Make sure that the base unit is in the standby mode.
Base Unit
1
Press (FUNCTION).
2
Press or until the arrow points to “Voice mail”, and press H.
3
Press or until the arrow points to “Delete message”, and press H.
4
Enter the mailbox numbers where messages are to be erased, using the corresponding dialing buttons ((1) to (8)). Enter
(0) for the general delivery
mailbox.
• If you make a mistake,
press the
number again to delete.
5
Press H.
6
To erase the greeting messages at the same time, press or to select “Greet.&Incoming”. If not required, go to step 7.
7
Press (CLEAR).
• A beep sounds and “Clear” will be displayed.
• To return to the standby mode, press (EXIT).
Delete message BoxNo.:---------
H
=Next
BoxNo.:1--45---0 Incoming message
∨∧
CLEAR=Delete
BoxNo.:1--45---0 Greet.&Incoming
∨∧
CLEAR=Delete
• The Caller List information will not be erased. To erase the Caller List information, see page 45 or 55.
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Remote Operation from a Touch Tone Phone

You can access the Voice Mail System from any touch tone phone if the Automated Attendant System or the Answering System is on for any of lines. You can listen to recorded messages in your mailbox and the general delivery mailbox, and you can transfer the messages and deliver your own messages to other mailboxes. When you access your mailbox, you are required to enter the mailbox password (p. 57).
How to Access the Voice Mail System
Call the line’s phone number to which the Automated Attendant System or the Answering System is assigned.
After the number of new messages is announced, new messages will be played. After each message playback, the Message Menu is announced (if the Message Menu mode is on p. 77):
“To repeat this message, press 1. To play the next message, press 2. To erase this message, press 3. To transfer this message, press 7.
(p. 80)”
If required, enter a command.
After playing back all new messages, the Command Menu is announced:
“To play all messages, press 1. (p. 80) To deliver a message, press 2. (p. 80) To change the personal greeting, press 3. (for personal mailboxes only p. 80) To change to the general delivery mailbox, press 4. (for personal mailboxes
only p. 81) To end this call, press .” If required, enter a command.
To end remote operation, press
((**))
and hang up.
Press
((**))
and enter your mailbox password during or
after the greeting message.
• Automated voice prompt will not come on until the last digit of the password (p. 57) is entered.
• A beep sounds and then “Mailbox (No.)” or “This is the general delivery mailbox” is heard.
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Remote Operation from a Touch Tone Phone
During message playback
During playback or before the start of the next message; To repeat the message, press (1). To play the next message, press (2). To erase the message, press (3).
To transfer a message
After listening to a message, you can transfer it to other mailboxes.
1. During playback or before the start of the next message, press (7).
2. Enter the destination mailbox numbers using the corresponding dialing
buttons ((0), (1) to (8)). For the general delivery mailbox, enter (0).
3. Press (#).
To listen to all messages
While the Command Menu is announced (p. 79), press (1).
To deliver your own message
You can send an identical message of up to 3 minutes, to several mailboxes.
1. While the Command Menu is announced (p. 79), press (2).
2. Enter the destination mailbox numbers using the corresponding dialing
buttons ((0), (1) to (8)). For the general delivery mailbox, enter (0).
3. Press (#).
4. Talk clearly after the tone. To end, press (1).
5. Press (2).
6. Press (*) and hang up.
To change the personal greeting message (for personal mailboxes only)
You can change the mailbox personal greeting message.
1. While the Command Menu is announced (p. 79), press (3).
2. Press (1).
3. Talk clearly after the tone. To end, press (1).
4. Press (2).
5. Press (*) and hang up.
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Interrupting remote operation
If a user is accessing a mailbox from a remote location, and you mistakenly answer the call;
1. Press .
2. If you are using the base unit, place the handset or press
(DIGITAL!SP-PHONE).
If you are using the cordless handset, press (TALK). The user can then access the mailbox.
To switch to the general delivery mailbox from your personal mailbox
After entering your mailbox, you can switch to the general delivery mailbox to listen to messages.
1. While the Command Menu is announced (p. 79), press (4).
• “This is the general delivery mailbox” is heard.
• After the number of new messages is announced, new messages will be
played.
2. After listening to all new messages;
To listen to all messages, press (1). To return to your mailbox, press (4). To end the operation, press (*) and hang up.
Calling the Answering System to leave a message in the general delivery mailbox without entering the password
Press (*) twice during the greeting message. The unit skips the rest of the message and you can leave your message after the tone.
• The Automated Attendant System and the Answering System cannot be turned on from a remote location.
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82
Pager Call
Base Unit
Handset
This feature allows the unit to alert your pager when your mailbox has received an incoming message from an outside caller. (When a message has been transferred or delivered from another user, the unit will not alert your pager.) You can retrieve the message from a touch tone telephone (p. 79). If you subscribe to a Caller ID service, the caller’s telephone number will be displayed on your pager. First store a pager number and the pager display number with the base unit or each cordless handset (p. 82, 83), then set the unit to call the pager. Programming must be
carried out separately for the base unit and cordless handset(s). Make sure that the base unit/cordless handset is in the standby mode.
Storing a Pager Number
1
Press (FUNCTION).
2
Press or until the arrow points to “Pager setting”, and press H.
3
While “Pager number” is at the arrow, press H.
• If the number has already been stored, it will be displayed .
4
Enter your pager number, and press (PAUSE) twice.* Enter the access code, if required by your pager company, and press
(PAUSE) twice again.*
OR
If you use a 1-800 pager number with a pager PIN code:
Enter the 1-800 number, and press (PAUSE) 3 times.* Enter the pager PIN code, and press (PAUSE) twice.*
• If you misdial, press (CLEAR). Digits are erased from the right. To erase all the digits, press and hold
(CLEAR).
• You can enter a total of 44 digits.
Enter pager No.:
*Pager companies require a delay
after the pager number and/or the access code is dialed. For a 1-800 pager number, a delay will be required after the pager number and the pager PIN code are dialed. Contact your pager company regarding the required pause time. Pressing
(PAUSE)
once creates a
3.5 second delay and counts as one digit.
• If the line(s) has(have) rotary or pulse service, press
(*) between the pager
number and
(PAUSE) in step 4.
• If you stored a 1-800 pager number, alphanumeric voice dispatch pager services will not work with this function.
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
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Storing the Pager Display Number
After storing one of the unit’s phone numbers, you can check that pager number is stored correctly. This phone number will be displayed on your pager if the message is received from an area which does not provide a caller ID service or a caller requests not to show his/her information.
1
Press (FUNCTION).
2
Press or until the arrow points to “Pager setting”, and press H.
3
Press or until the arrow points to “Pager display #”, and press H.
• “Enter display #” is displayed.
• If the number has already been
stored, it will be displayed .
4
Enter the phone number, up to 11 digits.
• If you misdial, press (CLEAR).
Digits are erased from the right. To erase all the digits, press and hold
(CLEAR).
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
Enter display #: 2223334444
ENTER=Save
To check the stored pager number and pager display number
1. Press (FUNCTION), and select
“Pager setting” by pressing
or , and press H.
2. Select “Calling pager” by
pressing or , and press H.
3. If using the base unit, press
(DIGITAL!SP-PHONE).
OR If using the cordless handset, press (TALK).
• The pager number is dialed.
• The pager beeps, and displays the
pager display number followed by “11”*. If not, store the pager number and pager display number again.
• Other users can let you know when they want you to call back, by following the procedure above.
*What “11” means:
When your unit alerts your pager after receiving a message in the mailbox, “11” will be displayed after the caller’s telephone number.
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Pager Call
To erase the pager number
1. Press (FUNCTION), and press
or until the arrow points to “Pager setting”, and press H.
2. While “Pager number” is at the
arrow, press H.
3. Press (CLEAR).
4. Press (ENTER).
•The pager call mode will automatically return to OFF (see below).
Setting the Unit to Call a Pager
To erase the pager display number
1. Press (FUNCTION), and press
or until the arrow points to “Pager setting”, and press H.
2. Press or until the arrow points to “Pager display #”, and press H.
3. Press (CLEAR).
4. Press (ENTER).
1
Press (FUNCTION).
2
Press or until the arrow points to “Pager setting”, and press H.
3
Press or until the arrow points to “Pager on/off”, and press H.
• “Off” (factory preset) is displayed.
4
Select “On” by pressing or
.
5
Press (ENTER).
• A beep sounds.
• To return to the standby mode,
press (EXIT).
• If using the base unit, “Pager” will be displayed.
Pager on/off
:On
∨∧
ENTER=Save
• If another message is received before the unit alerts your pager for a previous message, the previous caller information will not be sent to your pager. Only the last call received will be sent to your pager.
• If someone else makes or answers another call with your unit before the unit alerts your pager for a previous message, the unit will stop alerting your pager for that message.
• If you receive a telephone number on your pager but cannot recognize the caller, you may have received a direct inward dial (DID) call, such as from a PBX. Please call your unit to check the caller’s message.
If you have not subscribed to a Caller ID service, the caller’s telephone number will not be displayed on your pager.
To turn off the pager call mode, select “Off” in step 4.
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85

Using the Handset Belt Clip

You can hang the cordless handset on your belt or pocket using the belt clip.
To attach the belt clip To remove the belt clip
To Power Outlet
Screws
3 cm (1
3
16˝ )

Wall Mounting for the Charger

The charger can be wall mounted. Install screws using the wall template on the right. Connect the AC adaptor. Mount the charger, then slide it down.
3 cm (1
3
16˝ )
Wall Template
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Using an Optional Headset
Base Unit
Handset
Plugging an optional headset into the base unit or cordless handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order, call the accessories telephone number on page 3.
With the Base Unit
Connecting the headset to the base unit
Connect the headset to the headset jack as shown.
Headset Jack
(HEADSET)
Fasten the headset cord to prevent it from being disconnected.
Hook
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Chapter 5
Useful Information
To switch to the speakerphone while using the headset:
“ENTER=SP-phone” is displayed. Press (ENTER). To return to the headset, press (ENTER) again.
• Each time you press (ENTER), the call will switch to the headset or
speakerphone. While in the speakerphone mode, “ENTER=Headset” is displayed.
• During a conversation using the headset, you can switch the call to the handset by lifting it off the cradle.
• If you disconnect the headset during a conversation, you can continue the conversation with the speakerphone.
Making/Answering calls
1
Press (HEADSET) to make or answer a call.
• You can press the line button instead of pressing (HEADSET).
• If you misdial when making a call, press
(HEADSET) twice and dial again.
2
To hang up, press (HEADSET).
Intercom
1
To make an intercom call:
To page all handsets, press INTERCOM (ALL). To page one handset, press the required INTERCOM button ((1) to (8)).
• To stop paging, press (HEADSET).
To answer an intercom call:
Press (HEADSET).
2
To end the intercom, press (HEADSET).
To adjust the headset receiver volume (High, Medium or Low):
While using the headset, press or .
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Using an Optional Headset
Headset Jack
When the headset is connected, make sure to use the headset to talk with the caller. If you want to have a normal cordless phone conversation, disconnect the headset.
With the Cordless Handset
Connecting the headset to the cordless handset
Open the headset jack cover, and connect the headset to the headset jack as shown.
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Chapter 5
Useful Information
Clearing Settings
Base Unit
Handset
Function Factory preset
Direct HS. Access ON Call monitoring ON Message menu ON Recording mode High quality Auto message delete
OFF Pager number Clear Pager on/off OFF Pager display No. Clear PIN for registration Clear Auto Attendant System
OFF Answering System OFF Line 1 to 4 greetings
Pre-recorded greeting Number of rings Toll Saver Handset answer mode
OFF
Function Factory preset
Base unit ringer volume
HIGH
Base unit ringer pattern
Pattern 1
Ring group
All extensions ring
Base unit Incoming OFF
call tone Dialing mode Tone Flash time 700 ms Call restriction OFF Base unit line selection
AUTO Line mode A mode General delivery 0000
mailbox password
Personal mailbox 1111–8888
password (see page 57)
With the base unit
The following settings of the base unit and the registered cordless handsets will return to the factory preset.
1
Press (FUNCTION).
2
Press or until the arrow points to “Initialization”, and press H.
3
While “Function” is at the arrow, press H.
Function Factory preset
Ringer volume HIGH Ringer pattern Pattern 1 Incoming call tone ON Line selection AUTO Auto talk ON
Make sure that the base unit is in the standby mode.
4
Press (CLEAR).
• A beep sounds and “Clear” is displayed.
• To return to the standby mode, press (EXIT).
With the cordless handset
The following settings of the cordless handset will return to the factory preset.
1
Press (FUNCTION).
2
Press or until the arrow points to “Initialization”, and press H.
3
While “Function” is at the arrow, press H.
4
Press (CLEAR).
• A beep sounds and “Clear” is displayed.
• To return to the standby mode, press (EXIT).
Make sure that the cordless handset is in the standby mode.
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Handset Battery Replacement

Backup Battery Replacement

Even if the backup battery has been fully charged, the BATTERY indicator may flash or the unit may not work within minutes after a power failure. In that case, replace the battery with a new Panasonic P-P507 (PQP50AA61) battery. To order, call the accessories telephone number on page 3.
Disconnect the telephone line cords, and open the battery cover by pushing down the tab. Replace the battery, close the battery cover and reconnect the telephone line cords.
Attention:
The product you have purchased is powered by a nickel cadmium battery which is recyclable. At the end of its useful life, under various state and local laws, it is illegal to dispose of this battery into your municipal waste stream. Please call 1-800-8-BATTERY for information on how to recycle this battery.
H
1
Remove the cover by sliding while pressing the arrow.
2
Replace the battery, and close the cover.
3
Be sure to charge the new battery for about 8 hours in order to display the battery strength prompt correctly (p. 17).
If “Recharge” is displayed and/or “” flashes after being fully charged, replace the battery with a new Panasonic HHR-P506 (PQHHR150AA21) battery. To order, call the accessories telephone number on page 3.
• After replacing the battery or re-connecting the battery plug, be sure to place the handset on the charger until a confirmation tone sounds or the battery strength prompt displays (p. 17).
• The handset battery is a Nickel-Metal Hydride battery. You cannot recycle this battery.
Page 91
91

RESET Button

Chapter 5
Useful Information
If the unit does not work, press (RESET) on the bottom of the base unit with a pointed object, such as a pen.
•
After pressing
(RESET)
, the adjusted date/time will be erased. Readjust the
date/time (p. 20).
R
ES
E
T
RESET Button

Adding Another Phone

If the backup battery has been discharged during a power failure, the unit will not work. If required, you can connect a standard telephone on LINE 2 or LINE 4 of this unit using the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 3.
Ex. Connecting a standard telephone on LINE 4.
Single-Line Telephone Jacks
Standard Telephone
LINE4
T-Adaptor (KX-J66)
LINE3
T-Adaptor (KX-J24) (See page 15.)
RESET
Page 92
92

Error Messages

Cause & Remedy
The cordless handset has lost communication with the base unit. Walk closer to the base unit, and try again.
The handset battery needs to be charged. Recharge the battery by placing it on the charger.
If 4 handsets or the base unit and 3 other handsets are in use: – you may not be able to program certain
function items, such as “Set password” or
“Pager on/off”,
– you may not be able to make an external or
internal call, or
– you may not be able to listen to messages in
your mailbox.
Try again later.
• The paged party is engaged in a call.
• While another user is listening to messages in
the general delivery mailbox, you cannot access that mailbox (p. 73).
• All lines are in use or a line of the button you pressed is in use. You cannot make a call. Try again later.
• A paged handset is too far from the base unit.
• A paged handset has not been registered
(p. 19, 53).
• The handset you are canceling has not been registered (for cordless handset only p. 54).
,
, H or I is pressed while the cordless
handset is on the charger. Lift the handset and try again.
When trying to store an item in the directory, the directory memory is full. Erase other items and try again (p. 39).
Display messages
If the unit detects a problem, one of the following messages will be displayed on the base unit or cordless handset. Error beeps or a busy tone will sound.
Display message
No link to base. Walk closer to base & try again
(cordless handset only)
Recharge
(cordless handset only)
System is busy. Please try again later.
Busy
Invalid
Please lift up and try again
(cordless handset only)
Memory is full
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93
Chapter 5
Useful Information
Display message
Message full
(base unit only)
Call restriction
Please set pager number
Incorrect PIN. Try again.
No registered handset (base unit
only)
Not available. Please deregister HS
(cordless handset only)
Error!!
(cordless handset only)
Please enter another password
Invalid. Please register to the base unit
(cordless handset only)
Cause & Remedy
The remaining recording time or the number of messages which can still be recorded is 0. Erase unnecessary messages (p. 70, 73).
The dialed number is restricted. Cancel the restriction (p. 51).
You tried to check the number or set the unit to call the pager without first storing the pager number (p. 82).
You entered a wrong PIN (p. 52, 53). Enter the correct PIN.
The handsets have not been registered to the base unit when you try to cancel the handset registration (p. 54).
The handset you are registering has already been registered.
• When you tried to register the cordless handset, the handset and base unit could not link for some reason, such as interference from other electrical appliances. Take the handset and base unit away from the electrical appliances and try again.
• 8 handsets have already been registered to the base unit. To cancel another handset registration, see page 54.
You selected a password which is the same as another mailbox (p. 57). Select another one.
The handset you tried to make a call or access the mailbox has not been registered to the base unit. Register the handset (p. 19, 53).
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94
Error Messages
Voice message
“Sorry, there is no space for recording”
“Incorrect entry”
“This is your mailbox”
“Sorry, this mailbox is in use”
“Sorry, this number is not assigned”
Cause & Remedy
The remaining recording time or the number of messages which can still be recorded is 0. Erase unnecessary messages (p. 70, 73, 80).
An invalid extension number was entered when transferring or delivering a message. Make sure that the handset is registered to the base unit (p. 19, 53).
You entered your own mailbox number when transferring or delivering a message (p. 70, 72, 74).
You tried to access the general delivery mailbox from the handset or access a personal mailbox from the base unit while another user was listening to the messages there (p. 73, 81).
The extension number of the INTERCOM button you pressed is invalid when you tried to access your mailbox from the base unit (p. 73). Make sure that the handset is registered to the base unit (p. 19, 53).
Voice messages
If the unit detects a problem, one of the following messages will be announced.
Page 95
95

Before Requesting Help

Chapter 5
Useful Information
With the base unit
Problem
The unit does not work.
The unit does not ring.
The line indicators do not work properly.
You cannot dial.
You cannot program function items, such as the dialing mode.
You cannot make a call even if there is at least one free line.
You cannot page a cordless handset.
You cannot store a name and phone number in the directory.
Remedy
• Check the settings (p. 12–17).
• Press (RESET) on the bottom of the base
unit with a pointed object, such as a pen (p. 91).
• The ringer volume is set to OFF. Select HIGH or LOW (p. 22).
• If 4 cordless handsets are in use, the unit may not ring. The handset users will hear incoming call tones.
• The base unit is removed from the ring group. Add to the ring group (p. 23).
• Check the settings (p. 12–17).
• The line mode selection is incorrect (p. 55).
• Check whether the dialing mode selection
is correct (p. 21).
• The dialed number is restricted. To cancel, see page 51.
• Programming is not possible while the handset is off the cradle or the DIGITAL SP-PHONE indicator lights.
• Do not pause for over 60 seconds while programming.
• If 4 cordless handsets are in use, you may not be able to make a call. Wait until one of the handset in-use icons goes out.
• If 4 cordless handsets are in use, you can not page. Wait until one of the handset in­use icons goes out.
• The handset is too far from the base unit.
• The handset is in use. Wait until the
handset in-use icon goes out.
• You cannot store an item in the directory while the handset is off the cradle or the DIGITAL SP-PHONE indicator lights.
• Do not pause for over 60 seconds while programming.
Page 96
96
Before Requesting Help
Problem
While programming or searching, the unit starts to ring and stops the program/search.
The caller’s information is not displayed.
The display goes to the standby mode while viewing the Caller List or directory.
When a second call is received on the same line, the unit does not display the new caller’s information.
You cannot redial the last number dialed.
You cannot have a conversation using the headset.
The BATTERY indicator light does not go out after the battery has been charged.
Remedy
• To answer the call, lift the handset, press
(DIGITAL!SP-PHONE) or the line button
whose indicator is flashing quickly. Start again from the beginning after hanging up.
• The base unit is removed from the ring group. Add to the ring group (p. 23).
• Other telephone equipment may be interfering with your phone. Disconnect it and try again.
• Other electrical appliances connected to the same outlet may be interfering with the Caller ID information.
• Telephone line noise may be affecting the Caller ID information.
• Do not pause for over 60 seconds while searching.
• If another call is received on the same line while; –
the Automated Attendant System or Answering System is responding to a call,
or – a call is placed on hold, the caller information will not be displayed.
• The line mode selection is incorrect. See page 55.
• If the last number dialed was more than 32 digits long, the number will not be redialed.
• Access numbers entered after pressing
(TONE) will not be included when redialing.
• Make sure that the headset is plugged into the headset jack properly (p. 86).
• If “ENTER=Headset” is displayed, press
(ENTER) to switch from the speakerphone
to the headset.
• This is normal.
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97
Chapter 5
Useful Information
With the cordless handset
Problem
The unit does not work.
“No link to base. Walk closer to base & try again” is
displayed and an alarm tone sounds.
Static, sound cuts in/out, fades. Interference from other electrical units.
The unit does not ring.
You cannot dial.
The display is blank.
You cannot program function items, such as the line selection.
Remedy
• Charge the battery fully (p. 16).
• Clean the charge contacts and charge
again (p. 17).
• Install the battery properly (p. 90).
• Re-install the battery and place the handset
on the charger (p. 90). Try again.
• The handset has not been registered to the base unit. Register the handset (p. 19, 53).
• You are too far from the base unit. Walk closer to the base unit and try again.
• Raise the base unit antenna.
• Locate the cordless handset and the base
unit away from other electrical appliances (p. 4).
• Walk closer to the base unit.
• Raise the base unit antenna.
• The ringer volume is set to OFF. Select
HIGH or LOW (p. 22).
• If 4 other handsets or the base unit and 3 other handsets are in use, the unit may not ring. The handset and base unit users will hear incoming call tones.
•
The handset is removed from the
ring
group.
Add to the
ring
group (p. 23).
• The dialed number is restricted. To cancel, see page 51.
• Key lock mode is set. Cancel the mode by pressing and holding (FUNCTION).
• Charge the battery fully (p. 16).
• Programming is not possible while in the
talk or intercom mode, or while listening to messages.
• Do not pause for over 60 seconds while programming.
• Make sure that the handset is in the standby mode.
Page 98
98
Before Requesting Help
Problem
You cannot make a call even if there is at least one free line.
You cannot page another cordless handset or the base unit.
You cannot store a name and phone number in the directory.
While programming or searching, the unit starts to ring and stops the program/search.
The caller’s information is not displayed.
The display goes to the standby mode while viewing the Caller List or directory.
You cannot register the cordless handset at the base unit.
Remedy
• If 4 other handsets or the base unit and 3 other handsets are in use, you may not be able to make a call. Try again later.
• If 4 other cordless handsets are in use, you may not be able to page. Try again later.
• The handset is too far from the base unit.
• The base unit or the handset is in use.
• You cannot store an item in the directory
while the unit is in the talk or intercom mode.
• Do not pause for over 60 seconds while programming.
• To answer the call, press (TALK) or the line button whose line status icon is flashing quickly. Start again from the beginning after hanging up.
•
The handset is removed from the
ring
group.
Add to the
ring
group (p. 23).
• Other telephone equipment may be interfering with your phone. Disconnect it and try again.
• Other electrical appliances connected to the same outlet may be interfering with the Caller ID information.
• Telephone line noise may be affecting the Caller ID information.
• Do not pause for over 60 seconds while searching.
• Charge the battery fully (p. 16).
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Chapter 5
Useful Information
Remedy
• If another call is received on the same line while; –
the Automated Attendant System or Answering System is responding to a call,
or – a call is placed on hold, the caller information will not be displayed.
• The line mode selection is incorrect. See page 55.
• If the last number dialed was more than 32 digits long, the number will not be redialed.
• Access numbers entered after pressing
(TONE) will not be included when redialing.
• The (REDIAL) button also functions as the
(PAUSE) button. It will redial the last
number dialed if pressed at the outset of a call (p. 29). If another number has been dialed first, it will operate as a pause button (p. 46).
• When the headset is connected (p. 88), you must use the headset to talk with the caller. To have a normal cordless phone conversation, disconnect the headset.
• Make sure that the headset is plugged into the headset jack properly (p. 88).
• Charge the battery fully (p. 16).
• Clean the charge contacts and charge
again (p. 16, 17).
• Install a new battery (p. 90).
• This is normal.
Problem
When a second call is received on the same line, the unit does not display the new caller’s information.
You cannot redial the last number dialed.
You cannot have a conversation using the handset.
You cannot have a conversation using the headset.
“Recharge” is displayed, “” flashes or the unit
beeps intermittently.
You charged the battery fully, but “Recharge” is still displayed and/or “” still continues to flash.
The CHARGE indicator light does not go out after the battery has been charged.
Page 100
100
Before Requesting Help
Voice Mail System/Automated Attendant System/ Answering System
Problem
The Automated Attendant System or Answering System is on, but incoming messages are not recorded.
“Message full” flashes on the base unit display, and no new messages are recorded.
You cannot access your mailbox by pressing .
You cannot access a mailbox from a touch tone phone.
While recording a greeting message, the unit starts to ring and stops recording.
Remedy
• The remaining recording time or the number of messages which can still be recorded is 0. Erase unnecessary messages (p. 70, 73).
• The remaining recording time or the number of messages which can still be recorded is 0. Erase unnecessary messages (p. 70, 73).
• Make sure that the base unit/cordless handset is in the standby mode.
• If 4 cordless handsets or the base unit and 3 handsets are in use, you may not be able to access the mailbox. Try again later.
• If the Automated Attendant System or Answering System is responding to 4 calls on separate lines, you cannot access the mailbox. Try again later.
• You are too far from the base unit. Walk closer to the base unit.
• If “Enter mailbox password” is displayed, the direct handset access mode is OFF (p. 57). Enter the mailbox password and press (#).
• Make sure you press (*) and enter the correct password.
• The Automated Attendant System or Answering System may not respond if the tones are too short to activate the unit. Press each button firmly.
• To answer the call, press the called line button. The recording will stop. Start from the beginning after hanging up.
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