Panasonic KX-TG3620, KX-TGC360 Operating Instructions

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Page 1

Operating Instructions

Cordless Telephone

Model No.

KX-TGC350 KX-TGC352

Cordless Telephone with

Digital Answering Machine

Model No.

KX-TGC360 KX-TGC362

KX-TG3620

Model shown is KX-TGC350.

Before initial use, see “Getting Started” on page 8.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for future reference.

Consulte “Guía Rápida Española”, página 36.

For assistance, visit our Web site: http://shop.panasonic.com/support for customers in the U.S.A.

Please register your product: http://shop.panasonic.com/support

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Introduction

Model composition .......................................3

Accessory information ..................................3

Important Information

For your safety .............................................5

Important safety instructions ........................6

For best performance ...................................6

Other information .........................................7

Specifications ...............................................7

Getting Started

Setting up .....................................................8

Controls ........................................................9

Display icons ..............................................10

Language settings ......................................10

Date and time .............................................10

Recording your greeting message

(KX-TGC360 series) ...................................

Other settings .............................................11

Making/Answering Calls

Making calls ...............................................12

Answering calls ..........................................12

Useful features during a call .......................12

Intercom .....................................................13

Phonebook

Phonebook .................................................14

Speed dial ..................................................15

Programming

Menu list .....................................................17

Alarm ..........................................................20

Silent mode ................................................20

Call block ....................................................20

Other programming ....................................21

Registering a handset to the base unit .......22

Caller ID Service

Using Caller ID service ...............................23

Caller list ....................................................23

Answering System

Answering system (KX-TGC360 series) ....24

Turning the answering system on/off .........24

Greeting message ......................................24

Listening to messages ...............................24

Remote operation .......................................25

Answering system settings .........................26

Useful Information

Voicemail service .......................................28

Error messages ..........................................29

Troubleshooting .........................................29

Wall mounting (Charger only) ....................32

FCC and other information .........................33

Guía Rápida Española

Guía Rápida Española ...............................36

Appendix

Customer services .....................................40

Limited Warranty (ONLY FOR U.S.A.) .......41

Index

Index...........................................................43

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Model composition

Series Model No.

Base unit Handset

Part No. Part No. Quantity

KX-TGC350 s

eries

KX-TGC350 KX-TGC350 KX-TGCA35 1

KX-TGC352 KX-TGC350 KX-TGCA35 2

KX-TGC360 s

eries

KX-TGC360 KX-TGC360 KX-TGCA35 1

KX-TGC362 KX-TGC360 KX-TGCA35 2

KX-TG3620 KX-TGC360 KX-TGCA35 1

Accessory information

Supplied accessories

No. Accessory item/Part number

Quantity

KX-TGC350 K

X-TGC360

KX-TG3620

KX-TGC352 K

X-TGC362

A AC adaptor/PNLV226-0X 1 1 B Telephone line cord/

QJA10075Y (Black) or

PQJA10075Z (Transparence)

1 1

C Rechargeable batteries/HHR-4DPA 2 4 D

Handset cover

/PNYNTGCA35BR

1 2

E Charger/PNLC1073ZB – 1

*1 The handset cover comes attached to the handset.

A B C D E

For assistance, please visit http://shop.panasonic.com/support

Introduction

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Page 4

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information (page 40).

Accessory item Model number/Specifications

Rechargeable b

atteries

HHR-4DPA R To order, please visit http://shop.panasonic.com/support

Battery type: –

Nickel metal hydride (Ni-MH)

– 2 x AAA (R03) size for each handset

Range extender

KX-TGA405

*1 By installing this unit, you can extend the range of your phone system to include areas

here reception was previously not available. This product can be purchased online. Please

visit our Web site: http://shop.panasonic.com/support

Expanding your phone system

Handset (optional): KX-TGDA20

You can expand your phone system by registering optional handsets (6 max.) to a single base u

nit.

For assistance, please visit http://shop.panasonic.com/support

Introduction

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Page 5

For your safety

o prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product.

WARNING

Power connection

R U

se only the power source marked on the

product.

R Do not overload power outlets and

extension cords. This can result in the risk of fire or electric shock.

R Completely insert the AC adaptor/power

plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

R Regularly remove any dust, etc. from the

AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

R Unplug the product from power outlets if it

emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at http://shop.panasonic.com/support

R Unplug from power outlets and never touch

the inside of the product if its casing has been broken open.

R Never touch the plug with wet hands.

Danger of electric shock exists.

Installation

R T

o prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.

R Do not place or use this product near

automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

R D

o not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.

Operating safeguards

R U

nplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.

R Do not disassemble the product. R Do not spill liquids (detergents, cleansers,

etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.

Medical

R C

onsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of

1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)

R Do not use the product in health care

facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and location

R Never install telephone wiring during an

electrical storm.

R Never install telephone line jacks in wet

locations unless the jack is specifically designed for wet locations.

R Never touch uninsulated telephone wires or

terminals unless the telephone line has been disconnected at the network interface.

R Use caution when installing or modifying

telephone lines.

R The AC adaptor is used as the main

disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

For assistance, please visit http://shop.panasonic.com/support

Important Information

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Page 6

R T

his product is unable to make calls when:

– the handset batteries need recharging or

have failed.

– there is a power failure.

Battery

R W

e recommend using the batteries noted

on page 4. USE ONLY rechargeable

Ni-MH batteries AAA (R03) size.

R Do not mix old and new batteries. R Do not open or mutilate the batteries.

Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.

R Exercise care when handling the batteries.

Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.

R Charge the batteries provided with or

identified for use with this product only, in accordance with the instructions and limitations specified in this manual.

R Only use a compatible base unit (or

charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

Attention:

A nickel metal hydride battery that is r

ecyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.

Important safety i

nstructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Environment

R The product should be kept free from

excessive smoke, dust, high temperature, and vibration.

R When you leave the product unused for a

long period of time, unplug the product from the power outlet.

R The product should be kept away from heat

sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

R Operating the product near electrical

appliances may cause interference. Move away from the electrical appliances.

For assistance, please visit http://shop.panasonic.com/support

Important Information

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Other information

AUTION: Risk of explosion if battery is

replaced by an incorrect type. Dispose of used batteries according to the instructions.

Notice for product disposal, transfer, o

r return

R This product can store your private/

confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.

Notice

Specifications

R S

tandard:

DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0)

R Frequency range:

1.92 GHz to 1.93 GHz

R RF transmission power:

115 mW (max.)

R Power source:

120 V AC, 60 Hz

R Power consumption:

Base unit*1:

Standby: Approx. 0.6 W Maximum: Approx. 3.2 W

Base unit*2:

Standby: Approx. 0.7 W Maximum: Approx. 3.5 W

Charger:

Standby: Approx. 0.1 W Maximum: Approx. 1.8 W

R Operating conditions:

0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %

relative air humidity (dry) *1 KX-TGC350 series *2 KX-TGC360 series

For assistance, please visit http://shop.panasonic.com/support

Important Information

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Page 8

Setting up

Connections

Connect the AC adaptor to the unit by p

ressing the plug firmly. Fasten the cord by hooking it. Connect the AC adaptor to the power o

utlet. Connect the telephone line cord to the u

nit, then to the single-line telephone jack (RJ11C) until you hear a click. A DSL/ADSL filter (not supplied) is r

equired if you have a DSL/ADSL service.

Battery installation

R USE ONLY rechargeable Ni-MH batteries

AAA (R03) size (1).

R D

o NOT use alkaline/manganese/Ni-Cd

batteries.

R Confirm correct polarities (

, ).

Battery charging

harge for about 7 hours.

Note for battery charging

R Clean the charge contacts with a soft and

dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords.

Battery level

Icon Battery level

High

Medium

Low

Needs charging.

Empty

Panasonic Ni-MH battery p

erformance (supplied batteries)

Operation Operating time

In continuous use

9 hours max.

Not in use (standby)

4 days max.

*1 If eco mode is on.

For assistance, please visit http://shop.panasonic.com/support

Getting Started

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Page 9

Note:

R A

ctual battery performance depends on

usage and ambient environment.

Intelligent eco mode

his feature automatically reduces handset

power consumption whenever possible. When it is activate,

is displayed.

Controls

Handset

Speaker

M N

(TALK)

Dial keypad (*:

TONE)

MZN (

SP-PHONE: Speakerphone) Microphone Receiver Display MO

FFN

LASHNMCALL WAITN

NTERCOMN

R This feature is available between 2

handsets.

Charge contacts

oft keys

avigator key

– MDN, MCN, MFN, or MEN: Scroll through various

lists and items.

– VOL. (Volume: MDN or MCN): Adjust the

receiver or speaker volume while talking.

– MFN

: View the phonebook entry.

– MEN

REDIAL: View the redial list.

– MCN CID (Caller ID): View the caller list.

Base unit

n K

X-TGC350 series

A B

Charge contacts M N

(LOCATOR)

For assistance, please visit http://shop.panasonic.com/support

Getting Started

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n K

X-TGC360 series

E FDCB

I J K

Charge contacts M N

(Repeat)

MjN/M

kN (VOLUME: Volume up/down)

M N

(LOCATOR)

Speaker ME

RASEN

ANSWER ON/OFF indicator MA

NSWER ON/OFFN

M N

(PLAY/STOP)

Message indicator M N

(Skip)

Display icons

Handset display items

Item Meaning

Within base unit range

Out of base unit range

The line is in use. R W

hen flashing:

The call is put on hold.

R When flashing rapidly: An

incoming call is now being received.

Eco mode is on. (page 9)

Z Speakerphone is on.

(

page 12)

Item Meaning

Ringer volume is off. (

page 12)

Silent mode is on. (page 20)

Call sharing mode is off. (

page 19)

Alarm is on. (page 20)

Handset number

Battery level

Blocked call (page 20)

Clarity booster is on a

utomatically.

In use

Answering system is being u

sed by the base unit (KX-TGC360 series) or another handset.

Line in u

Someone is using the line.

Language settings

Display language

1 MM

ENUN#110

2 MbN: Select the desired setting. a

MSAVEN a MOFFN

Voice guidance language (

KX-TGC360 series)

1 MMENUN#112 2 MbN: Select the desired setting. a

MSAVEN a MOFFN

Date and time

1 MM

ENUN#101

For assistance, please visit http://shop.panasonic.com/support

Getting Started

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Page 11

2 E

nter the current month, date, and year by selecting 2 digits for each. Example: July 15, 2016 07 15 16

3 MOKN 4 Enter the current hour and minute

(12-hour clock format) by selecting 2 digits for each. Example: 9:30 09 30

5 *: Select “AM” or “PM”. 6 MSAVEN a MOFFN

Note:

R Either 12-hour or 24-hour time format is

used depending on the display language.

Recording your greeting m

essage (KX-TGC360

series)

You can record your own greeting message instead of using a pre-recorded greeting message. See page 24 for details.

1 MMENUN#302 2 MbN: “Yes” a MSELECTN 3 Record a greeting message. a MSTOPN

a MOFFN

Other settings

Dialing mode

1 MM

ENUN#120

2 MbN: Select the desired setting. a

MSAVEN a MOFFN

For assistance, please visit http://shop.panasonic.com/support

Getting Started

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Page 12

Making calls

1 L

ift the handset and dial the phone

number.

R To correct a digit, press MCLEARN.

2 M

or MZN

R To adjust the receiver or speaker

volume, press MDN or MCN repeatedly.

3 When you finish talking, press MOFFN.

Note:

R To switch back to the receiver, press MZN/

Making a call using the redial list

The last 5 phone numbers dialed are stored in the redial list.

1 MEN REDIAL 2 MbN: Select the desired entry. a M N

Pause (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 15). Example: If you need to dial the line access number “9” when making outside calls with a PBX:

1 9 a MDN (Pause) 2 Dial the phone number. a M N

Answering calls

1 L

ift the handset and press M

or M

hen the unit rings.

2 When you finish talking, press MOFFN.

Auto talk: You can answer calls simply by

lifting the handset (page 19).

Temporary handset ringer off: Press M

Adjusting the handset ringer volume

ress MDN or MCN repeatedly while ringing.

Adjusting the base unit ringer volume (

KX-TGC360 series)

Press MjN or MkN repeatedly. R To turn the ringer off, press and hold MkN

until the unit beeps.

Useful features during a c

all

Hold

1 P

ress MMENUN during an outside call.

2 MbN: “Hold” a MSELECTN 3 To release hold, press M

ote:

R After holding for 10 minutes, the call is

disconnected.

Mute

1 P

ress MMUTEN during a call.

2 To return to the call, press MMUTEN.

Flash

LASHN allows you to use the special

features of your host PBX.

Note:

R To change the flash time, see page 19.

For call waiting or Call Waiting C

aller ID service users

To use call waiting or Call Waiting Caller ID, you must first subscribe with your phone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.

For assistance, please visit http://shop.panasonic.com/support

Making/Answering Calls

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Page 13

If you subscribe to both Caller ID and Call W

aiting with Caller ID services, the 2nd

caller’s information is displayed on the handset that is in use after you hear the call waiting tone.

1 Press MCALL WAITN to answer the 2nd

call.

2 To switch between calls, press MCALL

WAITN.

Note:

R Please contact your phone service provider

for details and availability of this service in your area.

Temporary tone dialing (for r

otary/pulse service users)

Press * (TONE) before entering access numbers which require tone dialing.

Call share

hile you are on an outside call, another unit can join the conversation. Only 2 units can join an outside call.

Note:

R To prevent other users from joining your

conversations, turn call sharing mode off (page 19).

Transferring calls, conference calls

1 During an outside call, press

MINTERCOMN. When 3 or more handsets are registered: MbN: Select the desired unit. a MSELECTN

2 Wait for the paged party to answer.

R If the paged party does not answer,

press M

to return to the outside

call.

3 To complete the transfer:

Press MOFFN. To establish a conference call:

MMENUN a MbN: “Conf.” a MSELECTN R To leave the conference, press MOFFN.

R T

o put the outside call on hold:

MMENUN a MbN: “Hold” a MSELECTN To resume the conference: MMENUN a MbN: “Conf.” a MSELECTN

R To cancel the conference: MMENUN a

MbN: “Stop conference” a MSELECTN

Intercom

Making an intercom call

1 MI

NTERCOMN.

When 3 or more handsets are registered: MbN: Select the desired unit. a MSELECTN

For assistance, please visit http://shop.panasonic.com/support

Making/Answering Calls

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Page 14

Phonebook

ou can add 50 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook.

Adding phonebook entries

1 or MFN a MM

ENUN

2 MbN: “Add new entry” a MSELECTN 3 Enter the party’s name. a MOKN 4 Enter the party’s phone number. a MOKN 5 MbN: Select the desired group. a

MSELECTN 2 times a MOFFN

Entering characters

ress the dial key that corresponds to the desired character. Press repeatedly to scroll through the available characters. The following operations are also available.

Key Operation

* Switch between the

ppercase and lowercase

(A « a)

MFN MEN Move the cursor MC

LEARN Erase the character or number

R To erase all, press and

hold it.

Storing a redial list number to the p

honebook

1 MEN REDIAL 2 MbN: Select the desired entry. a MSAVEN 3 To store the name, continue from step 3,

“Editing entries”, page 15.

Storing caller information to the phonebook

1 MCN CID

2 MbN:

Select the desired entry.

R To edit the number: MMENUN a MbN:

“Edit” a MSELECTN

Press MEDITN repeatedly until the phone number is shown in the desired format. And then, press MSAVEN. Go to step 5.

3 MMENUN 4 MbN: “Save CID” a MSELECTN 5 MbN: “Phonebook” a MSELECTN 6 Continue from step 3, “Editing entries”,

page 15.

Groups

ou can assign your phone entries to groups for each searching. You can assign a ringtone to each group to help identify incoming calls (Caller ID required).

Changing group names/setting ringer ID

1 or MFN a MM

ENUN

2 MbN: “Group” a MSELECTN 3 MbN: Select the desired group. a

MSELECTN

4 To change group names

MbN: “Group name” a MSELECTN a Edit the name. a MSAVEN

To set group ringer tone

MbN: Select the current setting of the group ringer tone. a MSELECTN a MbN: Select the desired ringer tone. a MSAVEN

5 MOFFN

Finding and calling from a p

honebook entry

or MFN

2 MbN:

Select the desired entry.

3 M

For assistance, please visit http://shop.panasonic.com/support

Phonebook

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Page 15

Editing entries

1 Find the desired entry (page 14). 2 MMENUN a MbN: “Edit” a MSELECTN 3 Edit the name if necessary. a MOKN 4 Edit the phone number if necessary. a

MOKN

5 MbN: Select the desired group (page 14).

a MSELECTN 2 times a MOFFN

Erasing an entry

1 F

ind the desired entry (page 14).

2 MMENUN a MbN: “Erase” a MSELECTN 3 MbN: “Yes” a MSELECTN a MOFFN

Chain dial

his feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.

1 During an outside call, press MMENUN. 2 MbN: “Phonebook” a MSELECTN 3 MbN: Select the desired entry. 4 Press MCALLN to dial the number.

Note:

R When storing a calling card access number

and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 12).

R If you have rotary/pulse service, you need

to press * (TONE) before pressing MMENUN in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding * (TONE) to the beginning of phone numbers you wish to chain dial (page 14).

Speed dial

ou can assign 1 phone number to each of

the dial keys (1 to 9) on the handset.

Adding phone numbers to speed d

ial keys

n By entering phone numbers:

1 Press and hold the desired speed dial

key (1 to 9). a MADDN

2 MbN: “Manual” a MSELECTN 3 Enter the party’s name. a MOKN 4 Enter the party’s phone number. a

MOKN a MSELECTN a MOFFN

n From the phonebook:

1 Press and hold the desired speed dial

key (1 to 9). a MADDN

2 MbN: “Phonebook” a MSELECTN 3 MbN: Select the desired entry. a

MSAVEN a MOFFN

Note:

R If you edit a phonebook entry which is

assigned to a speed dial key, the edited entry does not transfer to the speed dial key.

Editing an entry

1 P

ress and hold the desired speed dial key

(1 to 9). a MMENUN

2 MbN: “Edit” a MSELECTN 3 Edit the name if necessary. a MOKN 4 Edit the phone number if necessary. a

MOKN a MSELECTN a MOFFN

For assistance, please visit http://shop.panasonic.com/support

Phonebook

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Page 16

Erasing an entry

1 Press and hold the desired speed dial key

(1 to 9). a MMENUN

2 MbN: “Erase” a MSELECTN 3 MbN: “Yes” a MSELECTN a MOFFN

Making a call

ress and hold the desired speed dial key (1 to 9). a M

For assistance, please visit http://shop.panasonic.com/support

Phonebook

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Page 17

Menu list

crolling through the display menus: MMENUN a Press MCN or MDN to select the desired main menu. a MSELECTN OR Using the direct command code: MMENUN a Enter the desired code. Example: Press MMENUN#101. R To exit the operation, press MOFFN.

Display menu tree and direct command code table

ain menu:

“Phonebook”

Operation Code Page

Viewing the phonebook entry. #280 14

Main menu: “C

aller list”

Operation Code Page

Viewing the caller list. #213 23

Main menu: “Answering device”

Sub-menu 1 Sub-menu 2 Settings <Default> Code Page

Play new msg.

– – #323 25

Play all msg.

– – #324 25

Erase all msg.

– – #325 –

Greeting Record greeting

– #302 24

Check greeting

– #303 24

Pre-recorded

– #304 24

Settings Ring count Toll saver

4 rings>

2-7 rings

#211 26

Recording time

min>

1 min Greeting only

#305 27

Remote code

11> #306 25

Screen call

Off

#310 26

Answer on

– – #327 –

Answer off

– – #328 –

For assistance, please visit http://shop.panasonic.com/support

Programming

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Page 18

Main menu: “V

.M. access” (V.M.: Voicemail)

Operation Code Page

Listening to voicemail messages. #330 28

Main menu: “I

ntercom”

Operation Code Page

Paging the desired unit. #274 13

Main menu: “S

et date & time”

Sub-menu 1 Sub-menu 2 Settings <Default> Code Page

Date and time

– – #101 10

Alarm

– <O

ff>

Once Daily

#720 20

Time adjustment

– <C

aller ID auto>

Manual

#226 –

Main menu: “I

nitial setting”

Sub-menu 1 Sub-menu 2 Settings <Default> Code Page

Ringer setting

Ringer volume Off–

6 <6> #160 12

Ringer tone

one 1> #161 –

Silent mode – O

n/Off

On <Off>

#238 20

Silent mode – S

tart/End

1:00 PM/06:00

AM>

#237 20

Set date & time Date and time

– #101 10

Alarm

ff>

Once Daily

#720 20

Time adjustment

aller ID auto>

Manual

#226 –

Handset name

– – #104 21

Call block

– – #217 20

First ring

Off

#173 21

Block w/o num

On <O

ff>

#240 21

Speed dial

– – #261 15

For assistance, please visit http://shop.panasonic.com/support

Programming

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Page 19

Sub-menu 1 Sub-menu 2 Settings <Default> Code Page

Voice mail Store VM access#

– #331 28

VM tone detect

<On> Off

#332 28

LCD contrast – Level 1–4 <2> #145 –

Key tone – <O

Off

#165 –

Caller ID edit – <O

Off

#214 23

Auto talk – On

ff>

#200 12

Set tel line Set dial mode

one>

Pulse

#120 11

Set flash time

80 ms 9

0 ms 100 ms 110 ms 160 ms 200 ms 250 ms 300 ms 400 ms 600 ms <700 ms> 900 ms

#121 12

Set line mode

A <B>

#122 –

Call sharing – <O

Off

#194 13

Registration Register handset

– #130 22

Deregistration

– #131 22

Change language Display

nglish>

Español

#110 10

Voice prompt

nglish>

Español

#112 10

Main menu: “C

ustomer support”

Operation Code Page

Displaying customer support Web address. #680 –

*1 KX-TGC360 series *

2 This menu is not displayed when scrolling through the display menus. It is only available in

direct command code.

For assistance, please visit http://shop.panasonic.com/support

Programming

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Page 20

*3 This feature allows the unit to automatically adjust the date and time each time caller

nformation including date and time is received. To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 10).

*4 The preset melodies in this product (“Tone 3” - “Tone 5”, “Melody 1” - “Melody 10”)

*5 Generally, the line mode setting should not be changed. This setting automatically maintains

receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good.

Alarm

n alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset.

1 MMENUN#720 2 MbN: Select the desired alarm option. a

MSELECTN

3 Enter the desired month and date. a

MOKN

4 Set the desired time. 5 *: Select “AM” or “PM”. a MOKN 6 MbN: Select the desired alarm tone. a

MSELECTN

7 MSELECTN a MOFFN

Silent mode

ilent mode allows you to select a period of time during which the handset will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Silent mode can be set for each unit.

Important:

R If you have set the alarm, the alarm sounds

even if the silent mode is turned on.

Turning silent mode on/off

1 MM

ENUN#238

2 MbN:

Select the desired setting. a

MSAVEN

3 Follow the directions on the display to

complete the operation.

Changing the start and end time

1 MM

ENUN#237

2 Follow the directions on the display to

complete the operation.

Call block

his feature allows the unit to block calls when:

– the unit receives a call from a phone

number stored in the call block list as unwanted (“Storing unwanted callers”, page 21).

– the unit receives a call without phone

number (“Blocking incoming calls that have no phone number”, page 21).

When a call is received, the unit rings once

while caller information is being received. If the caller’s phone number matches an entry in the call block list, the unit emits no sound to the caller, and disconnects the call. (Caller ID subscribers only) *1 This is called first ring. If you do not want

the first ring to sound, turn this setting to

“Off” (page 21).

Important:

R Blocked calls are logged in the caller list.

For assistance, please visit http://shop.panasonic.com/support

Programming

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Page 21

Storing unwanted callers

You can store up to 30 phone numbers in the call block list.

Important:

R We recommend storing 10 digits (including

the area code). If only 7 digits are stored, all numbers that have the same last 7 digits will be blocked.

n From the caller list:

1 MCN CID 2 MbN: Select the entry to be blocked.

R To edit the number: MMENUN a MbN:

“Edit” a MSELECTN

Press MEDITN repeatedly until the phone number is shown in the 10-digit format. And then, press MSAVEN. Go to step 5.

3 MMENUN 4 MbN: “Save CID” a MSELECTN 5 MbN: “Call block” a MSELECTN 6 MbN: “Yes” a MSELECTN 7 Edit the phone number if necessary (24

digits max.).

8 MSAVEN a MOFFN

n By entering phone numbers:

1 MMENUN#217 2 MMENUN a MbN: “Add” a MSELECTN 3 Enter the phone number (24 digits max.).

R To erase a digit, press MCLEARN.

4 MSAVEN a MOFFN

Blocking incoming calls that h

ave no phone number

You can block calls when no phone number is provided, such as private callers or out of area calls.

1 MMENUN#240 2 MbN: Select the desired setting. a

MSAVEN a MOFFN

Turning the first ring on and off

You can choose whether the first ring sounds when a call is received. “On” (default): The first ring for all calls will be heard, including calls from blocked phone numbers. “Off”: The first ring is muted for all calls. If this setting is selected, the unit will never ring for calls from blocked phone numbers.

1 MMENUN#173 2 MbN: Select the desired setting. a

MSAVEN a MOFFN

Viewing/editing/erasing call b

lock numbers

1 MMENUN#217 2 MbN: Select the desired entry. 3 To edit a number:

MEDITN a Edit the phone number. a MSAVEN a MOFFN

To erase a number:

MERASEN a MbN: “Yes” a MSELECTN a MOFFN

Note:

R When viewing, “Block w/o num” is

displayed if the blocking incoming calls without phone number feature is turned on. To turn the feature off: MERASEN a MCN

a MSAVEN a MOFFN

Other programming

Changing the handset name

1 MM

ENUN#104

2 Enter the desired name. 3 MSAVEN 4 MbN: Select the desired setting. a

MSELECTN 2 times a MOFFN

For assistance, please visit http://shop.panasonic.com/support

Programming

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Page 22

Registering a handset to t

he base unit

If for some reason the handset is not registered to the base unit, re-register the handset.

1 Handset:

MMENUN#130

2 Base unit:

Press and hold M

for about 5 seconds.

R If all registered handsets start ringing,

press M

again to stop, then repeat

this step.

3 Handset:

Press MOKN, then wait until a long beep sounds.

Deregistering a handset

1 MM

ENUN#131

R All handsets registered to the base unit

are displayed.

2 MbN: Select the handset you want to

cancel. a MSELECTN

3 MbN: “Yes” a MSELECTN a MOFFN

For assistance, please visit http://shop.panasonic.com/support

Programming

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Page 23

Using Caller ID service

mportant:

R This unit is Caller ID compatible. To use

Caller ID features, you must subscribe to a Caller ID service. Contact your phone service provider for details.

Caller ID features

hen an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. R If the unit cannot receive caller information,

the following is displayed: – “Out of area”: The caller dials from

an area which does not provide a Caller ID service.

– “Private caller”: The caller

requests not to send caller information.

– “Long distance”: The caller makes a

long distance call.

R If the unit is connected to a PBX system,

caller information may not be properly received. Contact your PBX supplier.

Caller list

Viewing the caller list and calling b

ack

1 MCN CID 2 Press MCN to search from the most recent

call, or MDN to search from the oldest call.

3 To call back, press M

Editing a caller’s phone number

1 MCN

CID

2 MbN: Select the desired entry. 3 MMENUN a MbN: “Edit” a MSELECTN 4 Press MEDITN repeatedly until the phone

number is shown in the desired format.

5 M N

Auto edit feature

fter you edit and call back a phone number in the caller list, the unit remembers the way you edited the phone number and edits subsequent calls from the same area code in the same way.

Note:

R This feature can be set for each unit

(page 19).

Erasing selected caller i

nformation

1 MCN CID 2 MbN: Select the desired entry. 3 MERASEN a MbN: “Yes” a MSELECTN

a MOFFN

For assistance, please visit http://shop.panasonic.com/support

Caller ID Service

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Page 24

Answering system (

KX-TGC360 series)

The answering system can answer calls and record caller messages. If you do not want to record messages, select “Greeting only” as the recording time setting (page 27).

Recording capacity

he total recording time is about 17 minutes, including your greeting message. Up to 64 messages can be recorded.

Note:

R When message memory becomes full:

– “Messages full” is shown on the

handset display.

– The ANSWER ON/OFF indicator on the

base unit flashes rapidly if the answering system is turned on.

Turning the answering s

ystem on/off

Base unit

Press MANSWER ON/OFFN to turn on/off the answering system.

Greeting message

Recording your greeting message

1 MMENUN#302 2 MbN: “Yes” a MSELECTN 3 After a beep sounds, hold the handset

away and speak clearly into the microphone.

4 Press MSTOPN to stop recording.a MOFFN

Using a pre-recorded greeting message

Select “Greeting only” in step 2 of “Caller’s recording time”, page 27.

Resetting to a pre-recorded greeting m

essage

1 MMENUN#304 2 MYESN a MOFFN

Playing back the greeting m

essage

1 MMENUN#303 2 To exit, press MOFFN.

Listening to messages

Using the base unit

hen new messages have been recorded,

message indicator on the base unit flashes. Press M

(PLAY).

R New messages will be played. If there are

no new messages, old messages will be played.

Operating the answering system d

uring playback

Key Operation

MjN

or MkN Adjust the speaker

volume

N Repeat message

N Skip message

M N

(STOP) Stop playback

RASEN Erase currently playing

message

For assistance, please visit http://shop.panasonic.com/support

Answering System

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Page 25

Erasing all messages

ress MERASEN 2 times while the unit is not in use.

Using the handset

hen new messages have been recorded,

“New message” is displayed.

1 To listen to new messages:

MMENUN#323 To listen to all messages: MMENUN#324

2 When finished, press MOFFN.

Operating the answering system

ENUN a MbN: “Answering device” a

MSELECTN

Key Operation

MDN

or MCN Adjust the receiver/speaker

volume (during playback)

or MFN Repeat message (during

playback)

or MEN Skip message (during

playback)

3 Enter the “S

ettings” menu

4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on MP

AUSEN

Pause message

MSTOPN

Stop recording Stop playback

0 Turn answering system off *4 Erase currently playing

essage

*5 Erase all messages *6 Reset to a pre-recorded

reeting message

*1 To resume playback:

MbN:

“Playback” a MSELECTN

Calling back (Caller ID subscribers o

nly)

1 Press MPAUSEN during playback. 2 MbN: “Call back” a MSELECTN

Remote operation

ou can use a touch-tone phone to call the unit while away from home and listen to messages.

Remote access code

or security, a 3-digit remote access code must be entered when operating the answering system remotely. The default setting is “111”.

Important:

R To prevent unauthorized access to this

product, we recommend that you regularly change the remote code.

1 MMENUN#306 2 Enter the desired 3-digit remote access

code.

R To deactivate remote operation, press

3 MSAVEN a MOFFN

Using the answering system r

emotely

1 Dial your phone number from a

touch-tone phone.

2 After the greeting message starts, enter

your remote access code.

3 Follow the voice guidance prompts as

necessary or control the unit using remote commands (page 26).

4 When finished, hang up.

For assistance, please visit http://shop.panasonic.com/support

Answering System

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Page 26

Voice guidance

n When the English voice guidance is

selected

During remote operation, the unit’s voice guidance starts and prompts you to press

1 to perform a specific operation, or press 2 to listen to more available operations.

n When the Spanish voice guidance is

selected

To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 26).

Note:

R If you do not press any dial keys within 10

seconds after a voice guidance prompt, the unit disconnects your call.

Remote commands

Key Operation

1 Repeat message (during playback) 2 Skip message (during playback) 4 Play new messages 5 Play all messages 9

Stop playback

Start voice guidance

0 Turn answering system off *4 Erase currently playing message *5 Erase all messages *# End remote operation

(

or hang up)

*1 For English voice guidance only *

2 For Spanish voice guidance only

Turning on the answering system remotely

1 Dial your phone number from a

touch-tone phone.

2 Let the phone ring 15 times.

R A long beep is heard.

3 Enter your remote access code within 10

seconds after the long beep.

R The greeting message is played back. R You can either hang up, or enter your

remote access code again and begin remote operation (page 25).

Answering system settings

Call screening

hile a caller is leaving a message, you can

listen to the call through the handset’s speaker.

1 MMENUN#310 2 MbN: Select the desired setting. a

MSAVEN a MOFFN

Number of rings before the unit a

nswers a call

You can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”. The default setting is “4 rings”. “Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages.

1 MMENUN#211 2 MbN: Select the desired setting. a

MSAVEN a MOFFN

For assistance, please visit http://shop.panasonic.com/support

Answering System

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Page 27

Caller’s recording time

You can change the maximum message recording time allowed for each caller.

1 MMENUN#305 2 MbN: Select the desired setting. a

MSAVEN a MOFFN

Selecting “G

reeting only”

You can select “Greeting only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only” in step 2 on “Caller’s recording time”, page 27.

For assistance, please visit http://shop.panasonic.com/support

Answering System

TGC35x_36x(en)_1116_ver012.pdf 27 2015/11/16 9:16:36

Page 28

Voicemail service

n addition to your unit’s answering system

you may also have voicemail service from your phone service provider. Voicemail is

an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. Messages are recorded on the phone company system and not on the unit’s answering system. R To use the voicemail service rather than the

unit’s answering system, turn off the

answering system (page 24). If you have unit’s answering system set to on and also the voicemail enabled, the system with least amount of rings will record the message first.

Example:

If the unit’s answering system is set to 4 rings (page 26) and the voicemail answering system provided by your phone company is set to 6 rings (call your service provider), the unit’s answering system will record the incoming call first.

Storing the voicemail (VM) a

ccess number

You can store the phone number used to access your voicemail service.

1 MMENUN#331 2 Enter your access number. a MSAVEN

a MOFFN

Note:

R When storing your voicemail access

number and your mailbox password, press

MDN (Pause) to add pauses (page 12)

between the access number and the

password as necessary. Contact your

phone service provider for the required

pause time.

Example:

1-222-333-4444

VM access number

Pauses Password

PPPP 8888

To e

rase the voicemail access number

1 MMENUN#331 2 Press and hold MCLEARN until all digits

are erased. a MSAVEN a MOFFN

Voicemail (VM) tone detection

our voicemail service provider sends special signals to the unit to let you know that you have new voicemail messages. If you hear a series of dial tones followed by a continuous dial tone after you press M

you have new voicemail messages. The unit can detect these signals automatically. Turn this feature off in the following situations. – You do not subscribe to voicemail service. – Your phone is connected to a PBX.

Turning VM tone detection on/off

1 MM

ENUN#332

2 MbN: Select the desired setting. a

MSAVEN a MOFFN

Listening to voicemail messages

1 MM

ENUN#330

R The speakerphone turns on.

2 Follow the pre-recorded instructions. 3 When finished, press MOFFN.

Note:

R You can also use the MVMN soft key, if

displayed, to play new voicemail messages.

R If the handset still indicate there are new

messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset beeps.

For assistance, please visit http://shop.panasonic.com/support

Useful Information

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Page 29

Error messages

Display message Cause/solution

Base no power

No link. Re-connect base AC adaptor.

R T

he handset has lost communication with the base

unit. Move closer to the base unit and try again.

R Unplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.

R The handset’s registration may have been canceled.

Re-register the handset (page 22).

Busy

R O

ther units are in use and the system is busy. Try

again later.

Call phone company for y

our access #

R Y

ou have not stored the voicemail access number.

Store the number (page 28).

Check tel line

R T

he supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 8).

Error!!

R R

ecording was too short. Try again.

Invalid

R T

here is no handset registered to the base unit matching the handset number you entered.

R The handset is not registered to the base unit.

Use rechargeable battery.

R A

wrong type of battery such as alkaline or manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 6.

Troubleshooting

f you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem Cause/solution

The handset does not turn on e

ven after installing charged

batteries.

R Place the handset on the base unit or charger to turn on

the handset.

The unit does not work. R M

ake sure the batteries are installed correctly (page 8).

R Fully charge the batteries (page 8). R Check the connections (page 8). R Unplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.

R The handset has not been registered to the base unit.

For assistance, please visit http://shop.panasonic.com/support

Useful Information

TGC35x_36x(en)_1116_ver012.pdf 29 2015/11/16 9:16:36

Page 30

Problem Cause/solution

I cannot hear a dial tone. R T

he base unit’s AC adaptor or telephone line cord is not

connected. Check the connections.

Time on the unit has shifted. R I

ncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 18).

Battery recharge

Problem Cause/solution

I fully charged the batteries, but – still flashes, – is displayed, or –

the operating time seems to be shorter.

R C

lean the battery ends (

, ) and the charge contacts

ith a dry cloth and charge again.

R It is time to replace the batteries (page 8).

Making/answering calls, intercom

Problem Cause/solution

is displayed.

R T

he handset is too far from the base unit. Move closer.

R The base unit’s AC adaptor is not properly connected.

Reconnect AC adaptor to the base unit.

R The handset is not registered to the base unit. Register it

(page 22).

Noise is heard, sound cuts in a

nd out.

R You are using the handset or base unit in an area with

high electrical interference. Re-position the base unit and use the handset away from sources of interference.

R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

The handset does not ring. R T

he ringer volume is turned off. Adjust the ringer volume

(page 12, 18).

R Silent mode is turned on. Turn it off (page 20).

I cannot make a call. R T

he dialing mode may be set incorrectly. Change the

setting (page 11).

For assistance, please visit http://shop.panasonic.com/support

Useful Information

TGC35x_36x(en)_1116_ver012.pdf 30 2015/11/16 9:16:36

Page 31

Caller ID

Problem Cause/solution

Caller information is not d

isplayed.

R You must subscribe to Caller ID service. Contact your

phone service provider for details.

R If your unit is connected to any additional telephone

equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

R The name display service may not be available in some

areas. Contact your phone service provider for details.

Caller information is displayed l

ate.

R Depending on your phone service provider, the unit may

display the caller’s information at the 2nd ring or later.

Answering system

Problem Cause/solution

The unit does not record new m

essages.

R The answering system is turned off. Turn it on (page 24). R The message memory is full. Erase unnecessary

messages (page 24).

R The recording time is set to “Greeting only”. Change

the setting (page 27).

R Your phone service provider’s voicemail service may be

answering your calls before the unit’s answering system can answer your calls. Change the unit’s number of rings setting (page 26) to a lower value, or contact your phone service provider.

Voicemail

Problem Cause/solution

“N

ew Voice Mail” is shown on the handset display. How do I remove this message from the display?

R Listen your new voicemail messages (page 28).

Depending on your voicemail service provider, you may need to erase all messages in your voice mailbox in order to remove this message.

R You can remove this message manually by pressing and

holding # until the unit beeps.

For assistance, please visit http://shop.panasonic.com/support

Useful Information

TGC35x_36x(en)_1116_ver012.pdf 31 2015/11/16 9:16:36

Page 32

Liquid damage

Problem Cause/solution

Liquid or other form of moisture h

as entered the handset/base

unit.

R Disconnect the AC adaptor and telephone line cord from

the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.

Caution:

R T

o avoid permanent damage, do not use a microwave oven to speed up the drying process.

Wall mounting (Charger only)

ote:

R Make sure that the wall and the fixing method are strong enough to support the weight of the

unit.

Drive the screws (

) (not supplied) into the wall.

27.2 mm (1 1/16 inches)

For assistance, please visit http://shop.panasonic.com/support

Useful Information

TGC35x_36x(en)_1116_ver012.pdf 32 2015/11/16 9:16:36

Page 33

FCC and other information

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No: – KX-TGC350 series: found the rear of the unit – KX-TGC360 series: found the bottom of the unit

L Ringer Equivalence No. (REN).......0.1B

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.

But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section

68.316.

When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset

For assistance, please visit http://shop.panasonic.com/support

Useful Information

TGC35x_36x(en)_1116_ver012.pdf 33 2015/11/16 9:16:36

Page 34

accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.

WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

1) Remain on the line and briefly explain to the dispatcher the reason for the call.

2) Perform such activities in the off-peak hours, such as early morning or late evenings.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help.

Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce or eliminate interference.

FCC RF Exposure Warning:

L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body. L This product may not be collocated or operated in conjunction with any other antenna or transmitter. L For body-worn operation, the handset must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements.

Notice:

L FCC ID can be found inside the battery compartment or on the bottom of the units.

For assistance, please visit http://shop.panasonic.com/support

Useful Information

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Page 35

Compliance with TIA-1083 standard:

Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants.

Compatible with

Hearing Aid T-Coil

TIA-1083

For assistance, please visit http://shop.panasonic.com/support

Useful Information

TGC35x_36x(en)_1116_ver012.pdf 35 2015/11/16 9:16:36

Page 36

Guía Rápida Española

Conexiones

Instalación y carga de la batería

Cargue aproximadamente durante 7 horas.

Nota:

UTILICE SOLO baterías recargables de Ni-MH tamaño AAA (R03) ( ).

NO utilice baterías alcalinas, de manganeso o de Ni-Cd.

Confirme que las polaridades estén correctas (S, T).

Cambie el idioma de la pantalla.

Conecte el adaptador de corriente alterna a la unidad presionándolo firmemente.

Enganche el cable para fijarlo.

Conecte el adaptador de corriente alterna a la toma de corriente.

Conecte el cable de la línea telefónica a la unidad, y después a la toma telefónica de una sola línea

(RJ11C) hasta que escuche un clic.

Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.

Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés)

Guía Rápida Española

TGC35x_36x(en)_1116_ver012.pdf 36 2015/11/16 9:16:36

Page 37

Sugerencias de operación

Teclas de función

Al oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla. Preste atención a la pantalla para ver qué funciones están asignadas a las teclas de función durante la operación.

Tecla navegadora

−

{^}, {V}, {<}

o {>}: Navegue por diversas listas y

elementos.

−

VOL. (Volumen:

{^}

{V}

): Ajuste el volumen del

receptor o el altavoz mientras habla.

−{<} k: Vea la entrada del directorio telefónico.

−

{V}

CID (identificador de llamadas): Vea la lista de

personas que llamaron.

−{>} REDIAL (Remarcación): Vea la lista de

remarcación.

Cambio de idiomas (Auricular) (predeterminado: “

English

”)

Cuando instale las baterías por primera vez, es posible que aparezca “Date and time Press SELECT”. Oprima

{

OFF} para salir.

Idioma de la pantalla

{

MENU} (11) s {r}: “Español” s {GUARDA} s {OFF}

Idioma de la guía de voz

Disponible para: serie KX-TGC360

{

MENU} (112 s {r}: “

Español” s {GUARDA} s {OFF

}

Fecha y hora (Auricular)

{

MENU} (1)1

Introduzca el día, mes y año actuales. s {OK

}

Introduzca la hora y minuto actuales (formato de reloj de 24 horas).

{

GUARDA} s {OFF

}

{V}

{^}

{<}

{>}

Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés)

Guía Rápida Española

TGC35x_36x(en)_1116_ver012.pdf 37 2015/11/16 9:16:37

Page 38

Operaciones básicas

Cómo hacer y contestar llamadas (Auricular)

Para hacer llamadas Marque el número telefónico. s

{C}/{s}

Para contestar llamadas

{C}/{s}

Para colgar

{

OFF

}

Para ajustar el volumen del receptor o del altavoz

Oprima

{^}

{V}

repetidamente mientras habla.

Cómo hacer una llamada usando la lista de remarcación

{>}

REDIAL s {r}: Seleccione la entrada deseada. s

{C}

Para ajustar el volumen del timbre del auricular

Oprima

{^}

{V}

repetidamente mientras timbra.

Directorio telefónico (Auricular)

Para añadir entradas

{k}

o {<} k s {MENU

}

{r}: “

Agregar Ent. Nueva” s {SELEC.

}

Introduzca el nombre de la persona (máx. 16 caracteres). s

{OK}

Introduzca el número telefónico de la persona (máx. 24 dígitos).

s {OK}

{r}

: Seleccione el grupo deseado. s {SELEC.} 2 veces s

{

OFF

}

Para hacer llamadas

{k}

o {<}

{r}

: Seleccione la entrada deseada. s

{C}

Sistema contestador de llamadas (unidad base: serie KX-TGC360)

Contestador encendido/apagado Oprima {ANSWER ON/OFF} para encender y apagar el

contestador de llamadas.

Para escuchar mensajes

{P}

(PLAY)

Sistema contestador de llamadas (auricular: serie KX-TGC360)

Para escuchar mensajes

Para escuchar mensajes nuevos:

{

REPRO.} o {MENU} (323

Para escuchar todos los mensajes:

{

MENU} (324

Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés)

Guía Rápida Española

TGC35x_36x(en)_1116_ver012.pdf 38 2015/11/16 9:16:37

Page 39

Preguntas frecuentes

Pregunta Causa y solución

¿Por qué aparece _?

El auricular está demasiado lejos de la unidad base. Acérquelo.

El adaptador para corriente de la unidad base no está conectado correctamente. Conecte de nuevo el adaptador para corriente a la unidad base.

El auricular no está registrado en la unidad base. Regístrelo.

Auricular: {

MENU} (13

)

Unidad base:

Oprima y mantenga oprimido

{x}

durante

aproximadamente 5 segundos.

Auricular:

Oprima {OK}, y después espere hasta que

suene un pitido largo.

¿Cómo se incrementa el nivel de volumen del auricular?

Oprima la tecla de navegación

{^}

repetidamente mientras

habla.

¿Por qué hay ruido o se corta la conversación?

Trate de reubicar la unidad base de forma que se minimice la distancia al auricular.

Si ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base, visite http://shop.panasonic.com/ support

¿Es posible añadir otro auricular accesorio a mi unidad base?

Sí, puede añadir hasta 6 auriculares (incluyendo los que se venden con su unidad base) a una sola unidad base.

Para adquirir auriculares accesorios adicionales (KXTGDA20), visite: http://shop.panasonic.com/support Los usuarios TTY (usuarios con impedimentos auditivos o del habla) pueden llamar al 1-877-833-8855.

¿Es posible mantener cargando las baterías todo el tiempo?

Puede dejar el auricular en la unidad base o el cargador en cualquier momento. Esto no daña las baterías.

¿Cómo se contestan las llamadas en espera (2

llamada)?

Oprima {CALL WAIT} cuando escuche el tono de llamada en espera.

Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés)

Guía Rápida Española

TGC35x_36x(en)_1116_ver012.pdf 39 2015/11/16 9:16:37

Page 40

Customer services

Accessories!

hp://shop.panasonic.com/support

Customer Services Directory

Shop

for all your Panasonic gear

Go to

Get everything you need to get the most out of

your Panasonic products Accessories & Parts for your Camera, Phone, A/V products, TV, Computers & Networking, Personal

Care, Home Appliances, Headphones, Baeries,

Backup Chargers & more…

For Product Informa!on, Opera!ng Assistance,

Parts, Owner’s Manuals, Dealer and Service info go to hp://shop.panasonic.com/support

For the hearing or speech impaired TTY: 1- 877-833-8855

As of June 2015

For assistance, please visit http://shop.panasonic.com/support

Appendix

TGC35x_36x(en)_1116_ver012.pdf 40 2015/11/16 9:16:37

Page 41

Limited Warranty (ONLY FOR U.S.A.)

Limited Warranty Coverage (For USA Only)

Labor

One (1) Year

Parts

One (1) Year

To submit a new repair request and for quick repair status visit our Web Site at http://shop.panasonic.com/support

Panasonic Products Limited Warranty

Online Repair Request

Mail-In Service--Online Repair Request

If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold “as is”.

Telephone

When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping Lithium Ion batteries please visit our Web Site at http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Product or Part Name

For assistance, please visit http://shop.panasonic.com/support

Appendix

TGC35x_36x(en)_1116_ver012.pdf 41 2015/11/16 9:16:37

Page 42

Limited Warranty Limits and Exclusions

(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to: Consumer Affairs Department Panasonic Corporation of North America 661 Independence Pkwy Chesapeake, VA 23320

As of June 2015

For assistance, please visit http://shop.panasonic.com/support

Appendix

TGC35x_36x(en)_1116_ver012.pdf 42 2015/11/16 9:16:37

Page 43

Index

A A

dditional handset: 4 Alarm: 20 Answering calls: 12 Answering system

Call screening: 26 Erasing messages: 24, 25, 26 Greeting message: 24 Greeting only: 27 Listening to messages: 24, 25 Number of rings: 26 Recording time: 27 Remote access code: 25 Remote operation: 25 Ring count: 26 Toll saver: 26 Turning on/off: 24

Auto talk: 12, 19

B Battery: 8

Booster (Clarity booster): 10

C Call block: 20

First ring: 21 Call share: 13, 19 Call waiting: 12 Call Waiting Caller ID: 12 Caller ID number auto edit: 19, 23 Caller ID service: 23 Caller list: 23 Caller list edit: 23 Chain dial: 15 CID (Caller ID): 23 Conference calls: 13 Customer support: 19

D Date and time: 10

Dialing mode: 11 Direct command code: 17 Display

Contrast: 19

Language: 10

E Eco mode: 9

Error messages: 29

F Flash: 12, 19 G Groups: 14 H Handset

Deregistration: 22

Name: 21

Registration: 22 Hold: 12

I I

ntercom: 13

K Key tone: 19 L Line mode: 19 M Making calls: 12

Mute: 12

P Pause: 12

Phonebook: 14

R Redialing: 12

Ringer ID: 14 Ringer tone: 18 Rotary/pulse service: 13

S Silent mode: 20

Speed dial: 15 SP-PHONE (Speakerphone): 12

T Temporary tone dialing: 13

Time adjustment: 18 Transferring calls: 13 Troubleshooting: 29 TTY: 40

V VM (Voicemail): 28

Voice guidance language: 10 Voicemail: 28 Volume

Receiver: 12 Ringer (Base unit): 12 Ringer (Handset): 12, 18 Speaker: 12

W Wall mounting: 32

Index

TGC35x_36x(en)_1116_ver012.pdf 43 2015/11/16 9:16:37

Page 44

1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries.

(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)

4 Read troubleshooting page in the Operating Instructions.

Visit our Web site: http://shop.panasonic.com/support

AQ and troubleshooting hints are available.

If your product is not working properly. . .

IMPORTANT!

For your future reference

We recommend keeping a record of the following information to assist with any repair under warranty.

Serial No. Date of purchase

(found on the bottom of the base unit)

Name and address of dealer

Attach your purchase receipt here.

Two Riverfront Plaza, Newark, NJ 07102-5490

Printed in Malaysia

*PNQX7789YA*

PNQX7789YA PT1215MU1027

TGC35x36x(en)_0120_ver101.pdf 44 2017/01/20 19:00:09

Panasonic KX-TG3620, KX-TGC360 Operating Instructions

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Model composition

Accessory information

Introduction

For your safety

Important Information

For best performance

Other information

Specifications

Setting up

Getting Started

Controls

Display icons

Language settings

Date and time

Other settings

Making calls

Answering calls

Making/Answering Calls

Intercom

Phonebook

Phonebook

Speed dial

Menu list

Programming

Alarm

Silent mode

Call block

Other programming

Using Caller ID service

Caller list

Caller ID Service

Greeting message

Listening to messages

Answering System

Remote operation

Answering system settings

Voicemail service

Useful Information

Error messages

Troubleshooting

Wall mounting (Charger only)

FCC and other information

Guía Rápida Española

Guía Rápida Española

Customer services

Appendix

Limited Warranty (ONLY FOR U.S.A.)

Index

Index