Panasonic KX-TG2424C, KX-TG2421C Operating Instructions
TG2421C_2424C(e).book Page 1 Wednesday, December 22, 2004 6:54 PM
Operating Instructions
2.4 GHz Digital Cordless Phone
Model shown is KX-TG2421C.
Model No.
2.4 GHz Digital Cordless Phone
Model No.
KX-TG2421C
with Dual Handsets
KX-TG2424C
This unit is compatible with Call Display. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca
TG2421C_2424C(e).book Page 2 Wednesday, December 22, 2004 6:54 PM
Table of Contents
Introduction
Your phone . . . . . . . . . . . . . . . . . . . . 4
Accessory information . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . . 6
For best performance . . . . . . . . . . . . . . . 8
Preparation
Connections . . . . . . . . . . . . . . . . . . . . . . 9
Battery installation . . . . . . . . . . . . . . . . 10
Battery charge . . . . . . . . . . . . . . . . . . . 11
Battery replacement . . . . . . . . . . . . . . . 12
Controls and displays . . . . . . . . . . . . . . 13
Controls . . . . . . . . . . . . . . . . . . . . . . 13
Display . . . . . . . . . . . . . . . . . . . . . . . 15
Display language . . . . . . . . . . . . . . . . . 15
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . . . 17
Useful features during a call. . . . . . . . . 18
HOLD button . . . . . . . . . . . . . . . . . . 18
MUTE button . . . . . . . . . . . . . . . . . . 18
Voice enhancer . . . . . . . . . . . . . . . . 18
Clarity booster . . . . . . . . . . . . . . . . . 19
Call share (KX-TG2424C only) . . . . 19
PAUSE button (for PBX/long distance
service users). . . . . . . . . . . . . . . . . . 19
Flash button . . . . . . . . . . . . . . . . . . . 19
Temporary tone dialing (for rotary/pulse
service users). . . . . . . . . . . . . . . . . . 20
For Call Waiting service users . . . . . 20
For Call Waiting Deluxe service
users . . . . . . . . . . . . . . . . . . . . . . . . 20
Phonebook
Using the phonebook . . . . . . . . . . . . . . 22
Adding items to the phonebook . . . . 22
Calling someone in the phonebook . 23
Editing items in the phonebook . . . . 23
Erasing items in the phonebook. . . . 23
Chain dial feature. . . . . . . . . . . . . . . 24
Copying phonebook items (KX-TG2424C
only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Copying an item. . . . . . . . . . . . . . . . 24
Copying all items . . . . . . . . . . . . . . . 25
Call Display Service
Using Call Display service . . . . . . . . . . 26
Caller list. . . . . . . . . . . . . . . . . . . . . . . . 26
Viewing the caller list and calling
back . . . . . . . . . . . . . . . . . . . . . . . . . 26
Editing a caller’s phone number before
calling back . . . . . . . . . . . . . . . . . . . 27
Storing caller information into the
phonebook . . . . . . . . . . . . . . . . . . . . 27
Erasing caller information. . . . . . . . . 28
Intercom Features
Handset locator . . . . . . . . . . . . . . . . . . 29
For KX-TG2421C users . . . . . . . . . . 29
For KX-TG2424C users . . . . . . . . . . 29
Intercom (KX-TG2424C only) . . . . . . . . 29
Transferring a call (KX-TG2424C only) 30
Conference calls (KX-TG2424C only) . 30
Voice Mail Service
Using Voice Mail service. . . . . . . . . . . . 31
Storing the Voice Mail (VM) access
number . . . . . . . . . . . . . . . . . . . . . . . 31
Voice Mail (VM) Tone Detection . . . 31
Listening to Voice Mail messages . . 32
Message alert. . . . . . . . . . . . . . . . . . 32
Programmable Settings
Guide to handset programming . . . . . . 33
Ringer settings . . . . . . . . . . . . . . . . . . . 34
Handset ringer volume . . . . . . . . . . . 34
Handset ringer tone . . . . . . . . . . . . . 34
Handset interrupt tone (KX-TG2424C
only) . . . . . . . . . . . . . . . . . . . . . . . . . 35
Call options. . . . . . . . . . . . . . . . . . . . . . 35
Auto talk . . . . . . . . . . . . . . . . . . . . . . 35
Voice enhancer . . . . . . . . . . . . . . . . 35
Display options . . . . . . . . . . . . . . . . . . . 36
Handset LCD contrast . . . . . . . . . . . 36
Telephone settings . . . . . . . . . . . . . . . . 36
Dialing mode . . . . . . . . . . . . . . . . . . 36
Flash time. . . . . . . . . . . . . . . . . . . . . 36
Line mode . . . . . . . . . . . . . . . . . . . . 37
Other options . . . . . . . . . . . . . . . . . . . . 37
Handset key tone . . . . . . . . . . . . . . . 37
Re-registering the handset. . . . . . . . 37
Customer support. . . . . . . . . . . . . . . 38
Programming via direct commands . . . 39
Direct commands chart . . . . . . . . . . 39
2
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Useful Information
Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 41
Headset . . . . . . . . . . . . . . . . . . . . . . . . 41
Wall mounting. . . . . . . . . . . . . . . . . . . . 42
Base unit . . . . . . . . . . . . . . . . . . . . . 42
Charger unit (KX-TG2424C only). . . 44
Error messages . . . . . . . . . . . . . . . . . . 45
Troubleshooting . . . . . . . . . . . . . . . . . . 46
General use . . . . . . . . . . . . . . . . . . . 46
Programmable settings . . . . . . . . . . 46
Making/answering calls, Intercom . . 47
Phonebook. . . . . . . . . . . . . . . . . . . . 47
Call Display . . . . . . . . . . . . . . . . . . . 48
Battery recharge . . . . . . . . . . . . . . . 49
Power failure . . . . . . . . . . . . . . . . . . 49
Important information . . . . . . . . . . . . . . 50
Technical information . . . . . . . . . . . . . . 51
Base unit . . . . . . . . . . . . . . . . . . . . . 51
Handset . . . . . . . . . . . . . . . . . . . . . . 51
Charger unit (KX-TG2424C only). . . 51
Warranty. . . . . . . . . . . . . . . . . . . . . . . . 52
Table of Contents
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3
TG2421C_2424C(e).book Page 4 Wednesday, December 22, 2004 6:54 PM
Introduction
Thank you for purchasing a Panasonic cordless telephone.
We recommend keeping a record of the following information for future reference.
Serial No. Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Attach your purchase receipt here.
Your phone
KX-TG2421C KX-TG2424C
L References in these operating instructions to the “charger” and to the “other handset”
are for KX-TG2424C users only.
4
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Accessory information
Included accessories
Introduction
No. Accessory items
1 AC adaptor 1 2
2 Telephone line cord 1 1
3 Wall mounting adaptor 1 1
4 Battery 1 2
5 Handset cover 1 2
6 Belt clip 1 2
7 Charger unit – 1
1234
567
Additional/replacement accessories
Quantity
KX-TG2421C KX-TG2424C
Accessory items Order number
Rechargeable nickel metal
hydride (Ni-MH) battery
Headset KX-TCA86, KX-TCA91, or KX-TCA92
HHR-P105
5
TG2421C_2424C(e).book Page 6 Wednesday, December 22, 2004 6:54 PM
Introduction
Incorrect reassembly can cause
Important safety
instructions
When using this unit, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on this unit.
3. Unplug this unit from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this unit near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
5. Place the unit securely on a stable
surface. Serious damage and/or injury
may result if the unit falls.
6. Do not cover slots and openings on the
unit. They are provided for ventilation
and protection against overheating.
Never place the unit near radiators, or
in a place where proper ventilation is
not provided.
7. Use only the power source marked on
the unit. If you are not sure of the type
of power supplied to your home,
consult your dealer or local power
company.
8. Do not place objects on the power
cord. Install the unit where no one can
step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in this unit. This may result in the risk of
fire or electric shock. Never spill any
liquid on the unit.
11. To reduce the risk of electric shock, do
not disassemble this unit. Take the unit
to an authorized service center when
service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
electric shock when the unit is
subsequently used.
12. Unplug this unit from power outlets and
refer servicing to an authorized service
center when the following conditions
occur:
A. When the power cord is damaged
B. If liquid has been spilled into the
C. If the unit has been exposed to rain
D. If the unit does not work normally
E. If the unit has been dropped or
F. If the unit exhibits a distinct change
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use this unit to report a gas
leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
L Use caution when installing or modifying
telephone lines.
or frayed.
unit.
or water.
by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
physically damaged.
in performance.
6
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Introduction
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the unit and is
easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in this manual.
the unit in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose this product to rain
or any type of moisture.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The unit operates in
the frequency range of 2.4 GHz to 2.48
GHz, and the power output level can
range from 0.04 to 0.1 watts.) Do not use
7
TG2421C_2424C(e).book Page 8 Wednesday, December 22, 2004 6:54 PM
Introduction
L The maximum calling distance may be
For best performance
Base unit location/noise
The base unit and handset use radio
waves to communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L Placing the unit away from electrical
appliances such as a TV, personal
computer or another cordless phone.
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Raising the antenna vertically.
L If you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
shortened when the unit is used in the
following places: Near obstacles such as
hills, tunnels, undergrounds, near metal
objects such as wire fences, etc.
L Operating near 2.4 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
L Wipe the outer surface of the unit with a
soft cloth. Do not use benzine, thinner or
any abrasive powder.
Environment
L Keep the unit away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The unit should be kept free from
excessive smoke, dust, high
temperature and vibration.
L The unit should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
unit.
L When you leave the unit unused for a
long period of time, unplug this unit from
power outlet.
L The unit should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms
where the temperature is less than 5 °C
(41 °F) or greater than 40 °C (104 °F).
Damp basements should also be
avoided.
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TG2421C_2424C(e).book Page 9 Wednesday, December 22, 2004 6:54 PM
Connections
Base unit
To single-line telephone jack (CA11A)
Telephone line cord
To power outlet (120 V AC, 60 Hz)
Fasten the AC adaptor cord.
Preparation
Raise the
antenna.
AC adaptor
Hooks
Charger unit (KX-TG2424C only)
To power outlet (120 V AC, 60 Hz)
AC adaptor
Hooks
Fasten the AC adaptor cord to prevent
it from being disconnected.
Bottom of
the charger
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TG2421C_2424C(e).book Page 10 Wednesday, December 22, 2004 6:54 PM
Preparation
Note:
L Use only the included Panasonic AC
adaptor PQLV19.
L The AC adaptor must remain connected
at all times. (It is normal for the adaptor
to feel warm during use.)
L The AC adaptor should be connected to
a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
L The unit will not work during a power
failure. We recommend connecting a
standard telephone to the same
telephone line or to the same telephone
jack using a T-adaptor.
If you subscribe to an xDSL service
L Please attach a noise filter (contact your
xDSL provider) to the telephone line
between the base unit and the telephone
line jack in the event of the following:
– Noise is heard during conversations.
– Call Display features (page 26) do not
function properly.
Battery installation
1 Insert the battery (1), and press it
down until it snaps into the
compartment (2).
2 Close the handset cover.
2
1
10
Telephone
line cord
To single-line
telephone jack
(CA11A)
Noise filter
(For xDSL users)
TG2421C_2424C(e).book Page 11 Wednesday, December 22, 2004 6:54 PM
Preparation
Battery charge
Place the handset on the base unit or
charger for 6 hours before initial use.
L The unit will beep once, the CHARGE
indicator will light, and “Charging” will
be displayed.
L “Charge completed” is displayed
when the battery has been fully charged.
The CHARGE indicator will remain lit.
Base unit
CHARGE indicator
Charger unit (KX-TG2424C only)
Battery strength
You can confirm the battery strength on the
handset display.
Battery icon Battery strength
5 Fully charged
6 Medium
7 Low
When flashing: needs
to be recharged.
8 Discharged
Recharging the battery
Recharge the battery when:
–“Recharge battery” is displayed or
7 flashes on the handset display.
– the handset beeps intermittently while it
is in use.
Note:
L Recharge the handset battery for more
than 15 minutes, or the display will
continue showing the indication.
L If the battery has been discharged, the
handset will display “Charge for 6h”
and 8 when you place the handset
on the base unit or charger.
CHARGE
indicator
Note:
L To ensure the battery charges properly,
clean the charge contacts of the
handset, base unit, and charger with a
soft, dry cloth once a month. Clean more
often if the unit is subject to grease, dust,
or high humidity.
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Preparation
Battery performance
After your Panasonic battery is fully
charged, you can expect the following
performance:
Operation Operating time
While in use
(talking)
While not in use
(standby)
While using the
Clarity Booster
feature (page 19)
*1 Handset is off the base unit or charger
but not in use.
Note:
L Battery power is consumed whenever
the handset is off the base unit or
charger, even when the handset is not in
use. The longer you leave the handset
off the base unit or charger, the shorter
you can actually talk on the handset.
Actual battery performance depends on
a combination of how often the handset
is in use and how often it is not in use.
L Once the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed or
7 flashes. This will maximize the
battery life.
*1
Up to 5 hours
Up to 11 days
Up to 3 hours
Battery replacement
If battery performance diminishes, make
sure you have cleaned the charge
contacts and fully charged the battery. The
battery needs to be replaced if any of the
following are displayed after a few phone
calls even when you have fully charged the
battery.
–“Recharge battery”
– 7 (flashing)
–“Charge for 6h”
– 8
L Use only the rechargeable Panasonic
battery noted on page 5.
1 Press the notch on the cover firmly and
slide it as indicated by the arrow.
2 Replace the old battery with a new one,
and close the cover (see page 10 for
battery installation).
12
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY for
information on how to recycle this battery.
TG2421C_2424C(e).book Page 13 Wednesday, December 22, 2004 6:54 PM
Controls and displays
Controls
Base unit
KX-TG2421C KX-TG2424C
Preparation
AB
CDE
A Antenna
B IN USE indicator
C Charge contacts
D CHARGE indicator
E {HANDSET LOCATOR}
F {HANDSET LOCATOR 1}
G {HANDSET LOCATOR 2}
AB
CDFG
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Preparation
Handset
A
B
C
D
E
F
G
H
I
J
KX-TG2421C KX-TG2424C
K
L
M
N
B
O
P
O {OFF}
P {MUTE} {CLEAR}
Q {HOLD}
R {HOLD} {INTERCOM}
Charger unit (KX-TG2424C only)
A
B
A Charge contacts
B CHARGE indicator
Using the navigator key
The handset navigator key can be used to
navigate through menus and to select
items shown on the display, by pressing
{^}, {V}, {<}, or {>}.
QR
A Speaker
B Soft key
C Headset jack
D {C} (TALK)
E Navigator key
F {s} (SP-PHONE)
G {*} (TONE)
H {PAUSE}{REDIAL}
I Microphone
J Charge contacts
K Ringer indicator
Message indicator
L Receiver
M Display
N {MENU}
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Preparation
Display
Handset display items
Displayed
item
J Voice enhancer is on.
5 Battery strength
Soft keys
The handset features 2 soft keys. By
pressing a soft key, you can select the
function displayed directly above it.
L The functions displayed will vary
depending on how you are using the
unit.
L When a function does not appear above
a soft key, the soft key has no function.
Meaning
Rcvd Phone
K
calls book
L
Display language
You can select either “English” (default)
or “Français” as the display language.
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
3 Scroll to “Change language” by
pressing {V} or {^}, then press {>}.
4 Press {V} or {^} repeatedly to select
the desired language.
L You can also select by pressing
{English} or {Franç.}.
5 Press {Save} or {Sauv.}, then press
{OFF}.
Soft key examples:
Display
function
Rcvd
calls
VM Dials Voice Mail access
Conf Establishes a conference
*1 KX-TG2424C only
Backlit display and handset keypad
The handset display and dialing buttons
will light for a few seconds after pressing
any of the handset’s controls or lifting the
handset off the base unit or charger. They
will also light when a call is being received.
Action
Enters caller list
number
*1
call
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Making/Answering Calls
4 When finished talking, press {OFF} or
Making calls
Soft keys
{C}
{s}
{*}
{PAUS E}
{REDIAL}
1 Lift the handset and press {C}.
L “Talk” will be displayed.
2 Dial the phone number.
{OFF}
Navigator key
{MUTE}
{CLEAR}
{HOLD}
Microphone
place the handset on the base unit or
charger.
Note:
L Talk alternately with the caller in a quiet
room.
L If the other party has difficulty hearing
you, press {V} to decrease the speaker
volume.
L While on a call, you can switch from the
receiver to the speakerphone by
pressing {s}. To switch back to the
receiver, press {C}.
To adjust the speaker volume
6 levels (high to low) are available.
While using the speaker, press {V} or {^}
repeatedly.
To dial after confirming the entered
number
3 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
Note:
L “Line in use” is displayed when
someone is talking on the other handset
(KX-TG2424C only) or another phone.
To adjust the receiver volume
3 levels (high/medium/low) are available.
While using the receiver, press {V} or {^}
repeatedly.
To use the speakerphone
1 Lift the handset and press {s}.
L “SP-phone” will be displayed.
2 Dial the phone number.
3 When the other party answers, speak
into the microphone.
1 Enter the phone number.
Example:
3334444
K
Flash Call
L To correct a digit, press {<} or {>} to
move the cursor, then press
{CLEAR}. Enter the correct number.
L If a pause is required when dialing,
press {PAUSE} where needed (page
19).
L To cancel, press {OFF}.
2 Press {C}, {s}, or {Call}.
3 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
To redial the last number dialed
1 Press {C} or {s}.
2 Press {REDIAL}.
L
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Making/Answering Calls
To make a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list.
1 Press {REDIAL}.
L The last number dialed will be
displayed.
2 Press {V} or {^} repeatedly to display
the desired number.
L To delete the displayed number,
press {CLEAR}.
L To exit the list, press {OFF}.
3 Press {C}, {s}, or {Call}.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
1 Lift the handset and press {C} or {s}.
L You can also answer a call by
pressing any button except {V}, {^},
{<}, {>}, or {OFF}. (Any key talk
feature)
2 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
Auto talk
This feature allows you to answer a call by
simply lifting the handset off the base unit
or charger. You do not need to press {C}.
To activate this feature, see page 35.
Temporary ringer off
While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}. The handset will ring
the next time a call is received.
17
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