Panasonic KX-TG2421AL User Manual
TG2421AL_2422AL(e).book Page 1 Tuesday, March 15, 2005 6:29 PM
Operating Instructions
2.4 GHz Digital Cordless Phone
Model shown is KX-TG2421AL.
Model No.
Model No.
KX-TG2421AL
2.4 GHz Digital Cordless Phone
with Dual Handsets
KX-TG2422AL
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
TG2421AL_2422AL(e).book Page 2 Tuesday, March 15, 2005 6:29 PM
Table of Contents
Introduction
Your phone . . . . . . . . . . . . . . . . . . . . 4
Accessory information . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . . 6
For best performance . . . . . . . . . . . . . . . 8
Preparation
Connections . . . . . . . . . . . . . . . . . . . . . . 9
Battery installation . . . . . . . . . . . . . . . . 10
Battery charge . . . . . . . . . . . . . . . . . . . 11
Battery replacement . . . . . . . . . . . . . . . 12
Controls and display. . . . . . . . . . . . . . . 13
Controls . . . . . . . . . . . . . . . . . . . . . 13
Display . . . . . . . . . . . . . . . . . . . . . . . 15
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . . . 17
Useful features during a call. . . . . . . . . 18
HOLD button . . . . . . . . . . . . . . . . . . 18
MUTE button . . . . . . . . . . . . . . . . . . 18
Voice enhancer . . . . . . . . . . . . . . . . 18
Clarity booster . . . . . . . . . . . . . . . . . 19
Call share (KX-TG2422AL only) . . . 19
PAUSE button (for PBX/long distance
service users). . . . . . . . . . . . . . . . . . 19
Recall button . . . . . . . . . . . . . . . . . . 19
Phonebook
Using the phonebook . . . . . . . . . . . . . . 20
Adding items to the phonebook . . . 20
Calling someone in the phonebook . 21
Editing items in the phonebook . . . . 21
Erasing items in the phonebook . . . 21
Chain dial feature. . . . . . . . . . . . . . . 22
Copying phonebook items (KX-TG2422AL
only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Copying an item . . . . . . . . . . . . . . . 22
Copying all items . . . . . . . . . . . . . . . 23
Caller ID Service
Using Caller ID service. . . . . . . . . . . . . 24
Call waiting and Caller ID
compatible . . . . . . . . . . . . . . . . . . . . 24
Caller list. . . . . . . . . . . . . . . . . . . . . . . . 25
Viewing the caller list and calling
back . . . . . . . . . . . . . . . . . . . . . . . . 25
Editing a caller’s phone number before
calling back . . . . . . . . . . . . . . . . . . . 26
Storing caller information into the
phonebook . . . . . . . . . . . . . . . . . . . 26
Erasing caller information . . . . . . . . 26
Intercom Features
Handset locator . . . . . . . . . . . . . . . . . . 27
For KX-TG2421AL users . . . . . . . . . 27
For KX-TG2422AL users . . . . . . . . . 27
Intercom (KX-TG2422AL only) . . . . . . . 27
Transferring a call (KX-TG2422AL
only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Conference calls (KX-TG2422AL only). 28
Programmable Settings
Guide to handset programming . . . . . . 29
Ringer settings . . . . . . . . . . . . . . . . . . . 30
Handset ringer volume . . . . . . . . . . 30
Handset ringer tone . . . . . . . . . . . . . 30
Handset interrupt tone (KX-TG2422AL
only) . . . . . . . . . . . . . . . . . . . . . . . . . 31
Call options. . . . . . . . . . . . . . . . . . . . . . 31
Auto talk . . . . . . . . . . . . . . . . . . . . . 31
Voice enhancer . . . . . . . . . . . . . . . . 31
Display options . . . . . . . . . . . . . . . . . . . 32
Handset LCD contrast . . . . . . . . . . . 32
Telephone settings . . . . . . . . . . . . . . . . 32
Recall time . . . . . . . . . . . . . . . . . . . 32
Line mode . . . . . . . . . . . . . . . . . . . . 32
Storing your area code . . . . . . . . . . 33
Other options . . . . . . . . . . . . . . . . . . . . 33
Dial lock . . . . . . . . . . . . . . . . . . . . . . 33
Handset key tone . . . . . . . . . . . . . . 34
Re-registering the handset . . . . . . . 34
Programming via direct commands . . . 35
Direct commands chart . . . . . . . . . . 35
Useful Information
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 37
Headset (optional) . . . . . . . . . . . . . . . . 37
Wall mounting. . . . . . . . . . . . . . . . . . . . 38
Base unit . . . . . . . . . . . . . . . . . . . . . 38
Charger (KX-TG2422AL only) . . . . . 39
Error messages . . . . . . . . . . . . . . . . . . 40
Troubleshooting . . . . . . . . . . . . . . . . . . 41
General use . . . . . . . . . . . . . . . . . . . 41
Programmable settings . . . . . . . . . . 41
2
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Making/answering calls, Intercom . . 42
Phonebook . . . . . . . . . . . . . . . . . . . 42
Caller ID . . . . . . . . . . . . . . . . . . . . . 43
Battery charge . . . . . . . . . . . . . . . . . 44
Power failure . . . . . . . . . . . . . . . . . . 44
Instructions to customer . . . . . . . . . . . . 45
Technical information . . . . . . . . . . . . . . 47
Base unit . . . . . . . . . . . . . . . . . . . . . 47
Handset . . . . . . . . . . . . . . . . . . . . . 47
Charger (KX-TG2422AL only) . . . . . 47
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Table of Contents
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Introduction
Thank you for purchasing a Panasonic cordless telephone.
We recommend keeping a record of the following information for future reference.
Serial No. Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Attach your purchase receipt here.
Your phone
KX-TG2421AL KX-TG2422AL
L References in these operating instructions to the charger and to the other handset are
for KX-TG2422AL users only.
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Accessory information
Included accessories
Introduction
No. Accessory items
1 AC adaptor 1 2
2 Telephone line cord 1 1
3 Telephone plug 1 1
4 Battery 1 2
5 Handset cover 1 2
6 Belt clip 1 2
7 Charger – 1
12 34
56 7
Additional/replacement accessories
Quantity
KX-TG2421AL KX-TG2422AL
Accessory items Order number
Rechargeable nickel metal
hydride (Ni-MH) battery
Headset KX-TCA88AL
HHR-P105
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Introduction
Important safety
instructions
When using this unit, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on this unit.
3. Unplug this unit from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this unit near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
5. Place the unit securely on a stable
surface. Serious damage and/or injury
may result if the unit falls.
6. Do not cover slots and openings on the
unit. They are provided for ventilation
and protection against overheating.
Never place the unit near radiators, or
in a place where proper ventilation is
not provided.
7. Use only the power source marked on
the unit. If you are not sure of the type
of power supplied to your home,
consult your dealer or local power
company.
8. Do not place objects on the power
cord. Install the unit where no one can
step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in this unit. This may result in the risk of
fire or electric shock. Never spill any
liquid on the unit.
11. To reduce the risk of electric shock, do
not disassemble this unit. Take the unit
to an authorised service centre when
service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
12. Unplug this unit from power outlets and
13. During thunderstorms, avoid using
14. Do not use this unit to report a gas
SAVE THESE
INSTRUCTIONS
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
L Use caution when installing or modifying
telephone lines.
Incorrect reassembly can cause
electric shock when the unit is
subsequently used.
refer servicing to an authorised service
centre when the following conditions
occur:
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
unit.
C. If the unit has been exposed to rain
or water.
D. If the unit does not work normally
by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorised service centre.
E. If the unit has been dropped or
physically damaged.
F. If the unit exhibits a distinct change
in performance.
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
leak, when in the vicinity of the leak.
6
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Introduction
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the unit and is
easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in this manual.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose this product to rain
or any type of moisture.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The unit operates in
the frequency range of 2.4 GHz to 2.48
GHz, and the power output level can
range from 0.04 to 0.1 watts.) Do not use
the unit in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
Notice
L Please ensure that a separate
telephone, not dependent on local
power, is available for emergency use.
L This equipment will be inoperable when
mains power fails.
L When a failure occurs which results in
the internal parts becoming accessible,
disconnect the power supply cord
immediately and return this unit to an
authorised service centre.
L To minimise the possibility of lightning
damage, when you know that a
thunderstorm is coming, we recommend
that you:
– Unplug the telephone line cord from
the phone jack.
– Unplug the power supply cord from
the AC power outlet.
L No “000” or other calls can be made
from this device during a mains power
failure.
L The earcap on the handset is
magnetised and may retain metallic
objects.
L This equipment has been tested and
found to comply with AS/NZS 3548:
1995 limits for electromagnetic
interference. Any modifications to any
part of the system or to any peripherals
may void the EMC compliance of the
system or the peripherals.
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Introduction
following places: Near obstacles such as
For best performance
Base unit location/noise
The base unit and handset use radio
waves to communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L Placing the unit away from electrical
appliances such as a TV, personal
computer or another cordless phone.
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Raising the antenna vertically.
L If you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
hills, tunnels, undergrounds, near metal
objects such as wire fences, etc.
L Operating near 2.4 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
L Wipe the outer surface of the unit with a
soft cloth. Do not use benzine, thinner or
any abrasive powder.
Environment
L Keep the unit away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The unit should be kept free from
excessive smoke, dust, high
temperature and vibration.
L The unit should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
unit.
L When you leave the unit unused for a
long period of time, unplug this unit from
power outlet.
L The unit should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms
where the temperature is less than 5 °C
or greater than 40 °C. Damp basements
should also be avoided.
L The maximum calling distance may be
shortened when the unit is used in the
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Connections
Base unit
Telephone line cord
Preparation
Raise the
antenna.
To socket
Fasten the AC adaptor cord.
Hooks
Charger (KX-TG2422AL only)
To power outlet
(AC 220–240 V, 50/60 Hz)
AC adaptor
Note:
L Use only the included Panasonic AC adaptor PQLV19AL.
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
To power outlet (220–240 V AC, 50/60 Hz)
AC adaptor
Hooks
Fasten the AC adaptor cord to prevent
it from being disconnected.
Bottom of
the charger
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TG2421AL_2422AL(e).book Page 10 Tuesday, March 15, 2005 6:29 PM
Preparation
L The unit will not work during a power
failure. We recommend connecting a
standard telephone to the same
telephone line or to the same telephone
jack using a telephone double adaptor.
L The unit is not designed to be used with
rotary (pulse dialling) services.
Battery installation
1 Insert the battery (1), and press it
down until it snaps into the
compartment (2).
If you subscribe to an ADSL service
L Please attach a noise filter (contact your
ADSL provider) to the telephone line
between the base unit and the telephone
line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 24) do not
function properly.
To socket
Telephone
line cord
Noise filter
(For ADSL users)
2
1
2 Close the handset cover.
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Preparation
Battery charge
Place the handset on the base unit or
charger for 6 hours before initial use.
L The unit will beep once, the CHARGE
indicator will light, and “Charging” will
be displayed.
L “Charge completed” is displayed
when the battery has been fully charged.
The CHARGE indicator will remain lit.
Base unit
CHARGE indicator
Charger (KX-TG2422AL only)
Battery strength
You can confirm the battery strength on the
handset display.
Battery icon Battery strength
5 Fully charged
6 Medium
7 Low
When flashing: needs
to be recharged.
8 Discharged
Recharging the battery
Recharge the battery when:
–“Recharge battery” is displayed or
7 flashes on the handset display.
– the handset beeps intermittently while it
is in use.
Note:
L Recharge the handset battery for more
than 15 minutes, or the display will
continue showing the indication.
L If the battery has been discharged, the
handset will display “Charge for 6h”
and 8 when you place the handset
on the base unit or charger.
CHARGE
indicator
Note:
L To ensure the battery charges properly,
clean the charge contacts of the
handset, base unit, and charger with a
soft, dry cloth once a month. Clean more
often if the unit is subject to grease, dust,
or high humidity.
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Preparation
Battery performance
After your Panasonic battery is fully
charged, you can expect approximately
the following performance:
Operation Operating time
While in use
(talking)
While not in use
(standby)
While using the
Clarity Booster
feature (page 19)
*1 Handset is off the base unit or charger
but not in use.
Note:
L Battery power is consumed whenever
the handset is off the base unit or
charger, even when the handset is not in
use. The longer you leave the handset
off the base unit or charger, the shorter
you can actually talk on the handset.
Actual battery performance depends on
a combination of how often the handset
is in use and how often it is not in use.
L Once the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed or
7 flashes. This will maximise the
battery life.
*1
Up to 5 hours
Up to 11 days
Up to 3 hours
Battery replacement
If battery performance diminishes, make
sure you have cleaned the charge
contacts and fully charged the battery. The
battery needs to be replaced if any of the
following are displayed after a few phone
calls even when you have fully charged the
battery.
–“Recharge battery”
– 7 (flashing)
–“Charge for 6h”
– 8
L Use only the rechargeable Panasonic
battery noted on page 5.
1 Press the notch on the cover firmly and
slide it as indicated by the arrow.
2 Replace the old battery with a new one,
and close the cover (see page 10 for
battery installation).
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Controls and display
Controls
Base unit
KX-TG2421AL KX-TG2422AL
Preparation
AB
CDE
A Antenna
B IN USE indicator
C Charge contacts
D CHARGE indicator
E {HANDSET LOCATOR}
F {HANDSET LOCATOR 1}
G {HANDSET LOCATOR 2}
AB
CDFG
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Preparation
Handset
A
B
C
D
E
F
G
H
I
KX-TG2421AL KX-TG2422AL
J
K
L
M
B
N
O
P {HOLD}
Q {HOLD} {INTERCOM}
Charger (KX-TG2422AL only)
A
B
A Charge contacts
B CHARGE indicator
Using the navigator key
The handset navigator key can be used to
navigate through menus and to select
items shown on the display, by pressing
{^}, {V}, {<}, or {>}.
PQ
A Speaker
B Soft key
C Headset jack
D {C} (TALK)
E Navigator key
F {s} (SP-PHONE)
G {PAUSE} {REDIAL}
H Microphone
I Charge contacts
J Ringer indicator
K Receiver
L Display
M {MENU}
N {OFF}
O {MUTE} {CLEAR}
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Display
Handset display items
Preparation
Displayed
item
Meaning
J Voice enhancer is on.
5 Battery strength
Soft keys
The handset features 2 soft keys. By
pressing a soft key, you can select the
function displayed directly above it.
L The functions displayed will vary
depending on how you are using the
unit.
L When a function does not appear above
a soft key, the soft key has no function.
Rcvd Phone
K
calls book
L
Soft key examples:
Display
function
Rcvd
Action
Enters caller list
calls
Conf Establishes a conference
call
*1
*1 KX-TG2422AL only
Backlit display and handset keypad
The handset display and dialling buttons
will light for a few seconds after pressing
any of the handset’s controls or lifting the
handset off the base unit or charger. They
will also light when a call is being received.
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Making/Answering Calls
4 When finished talking, press {OFF} or
Making calls
Soft keys
{C}
{s}
{PAUSE}
{REDIAL}
1 Lift the handset and press {C}.
L “Talk” will be displayed.
2 Dial the phone number.
{OFF}
Navigator key
{MUTE}
{CLEAR}
{HOLD}
Microphone
place the handset on the base unit or
charger.
Note:
L Talk alternately with the caller in a quiet
room.
L If the other party has difficulty hearing
you, press {V} to decrease the speaker
volume.
L While on a call, you can switch from the
receiver to the speakerphone by
pressing {s}. To switch back to the
receiver, press {C}.
To adjust the speaker volume
6 levels (high to low) are available.
While using the speaker, press {V} or {^}
repeatedly.
To dial after confirming the entered
number
3 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
Note:
L “Line in use” is displayed when
someone is talking on the other handset
(KX-TG2422AL only) or another phone.
To adjust the receiver volume
3 levels (high/medium/low) are available.
While using the receiver, press {V} or {^}
repeatedly.
To use the speakerphone
1 Lift the handset and press {s}.
L “SP-phone” will be displayed.
2 Dial the phone number.
3 When the other party answers, speak
into the microphone.
1 Enter the phone number.
Example:
3334444
K
Recall Call
L To correct a digit, press {<} or {>} to
move the cursor, then press
{CLEAR}. Enter the correct number.
L If a pause is required when dialling,
press {PAUSE } where needed (page
19).
L To cancel, press {OFF}.
2 Press {C}, {s}, or {Call}.
3 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
To redial the last number dialled
1 Press {C} or {s}.
2 Press {REDIAL}.
L
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