Panasonic KX-TG1032, KX-TG1033, KX-TG1034, KX-TG1035 User Manual

Operating Instructions

Expandable Digital Cordless

Answering System

with 2 Handsets

Model No.

KX-TG1032

with 3 Handsets

KX-TG1033

with 4 Handsets

KX-TG1034

with 5 Handsets

KX-TG1035

Model shown is KX-TG1032.

This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider.

Charge the handset batteries for 7 hours before initial use.

Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.

Introduction

Product information . . . . . . . . . . . . . . 3

Accessory information . . . . . . . . . . . . 4

Important safety instructions . . . . . . . 6

For best performance . . . . . . . . . . . . 8

Preparation

Setting up the base unit. . . . . . . . . . . 9

Setting up the handset . . . . . . . . . . . 9

Controls. . . . . . . . . . . . . . . . . . . . . . 12

Display. . . . . . . . . . . . . . . . . . . . . . . 14

Setting the unit before use . . . . . . . 14

Making/Answering Calls

Making calls. . . . . . . . . . . . . . . . . . . 16

Answering calls . . . . . . . . . . . . . . . . 16

Useful features during a call . . . . . . 17

Phonebook

Handset phonebook . . . . . . . . . . . . 18

Copying handset phonebook items . 20

Caller ID Service

Using Caller ID service . . . . . . . . . . 21

Caller list . . . . . . . . . . . . . . . . . . . . . 21

Programming

Programmable settings . . . . . . . . . . 23

Answering System

Answering system . . . . . . . . . . . . . . 26

Turning the answering system

on/off . . . . . . . . . . . . . . . . . . . . . . . . 26

Greeting message . . . . . . . . . . . . . . 27

Listening to messages using the base

unit . . . . . . . . . . . . . . . . . . . . . . . . . 28

Listening to messages using the

handset . . . . . . . . . . . . . . . . . . . . . . 28

Remote operation . . . . . . . . . . . . . . 29

Answering system settings . . . . . . . 31

Voice Mail Service

Using Voice Mail service . . . . . . . . . 33

Multi-unit Operation

Intercom . . . . . . . . . . . . . . . . . . . . . 34

Transferring calls between handsets,

conference calls . . . . . . . . . . . . . . . 34

Registering a handset . . . . . . . . . . . 35

Useful Information

Wall mounting (Base unit only) . . . . 36

Belt clip . . . . . . . . . . . . . . . . . . . . . . 37

Headset (optional). . . . . . . . . . . . . . 38

Error messages. . . . . . . . . . . . . . . . 39

Troubleshooting . . . . . . . . . . . . . . . 40

FCC and other information . . . . . . . 44

Specifications . . . . . . . . . . . . . . . . . 47

Customer services . . . . . . . . . . . . . 48

Warranty . . . . . . . . . . . . . . . . . . . . . 49

Index

Index . . . . . . . . . . . . . . . . . . . . . . . . 51

2 For assistance, please visit http://www.panasonic.com/help

Product information

Thank you for purchasing a Panasonic cordless telephone.

These operating instructions can be used for the following models:

Introduction

KX-TG1032

KX-TG1034

Expanding your phone system

You can expand the phone system by registering optional handsets to a single base unit. LA maximum of 6 total handsets

(included and optional) can be registered to a single base unit.

KX-TG1033

KX-TG1035

Handset (optional): KX-TGA101

For assistance, please visit http://www.panasonic.com/help 3

Introduction

Accessory information

Included accessories

Accessory

No.

item

1 AC adaptor

for base unit

2 Telephone

line cord

Wall mounting adaptor

4 Batteries HHR-4DPA

5 Handset

cover

6 Belt clip PQKE10456Z2 2 2 3 4 4 5

7 Charger PQLV30053ZS 1 – 2 3 – 4

AC adaptor

for charger

*1 The handset cover comes attached to the handset.

123 4 5

Order number

PQLV207V 1 1 1 1 1 1

PQJA10075Z 1 1 1 1 1 1

PQKL10088Z1 1 1 1 1 1 1

(Part No. HHR55AAABU)

PQYNTG1032SR 2 2 3 4 4 5

PQLV30053ZB – 1 – – 3 –

PQLV209V 1 1 2 3 3 4

Quantity

KX-TG

1032S

1032B

1033S

1034S

1034B

1035S

4468810

678

4 For assistance, please visit http://www.panasonic.com/help

Introduction

Additional/replacement accessories

Accessory item Order number

Rechargeable nickel metal hydride (Ni-MH) batteries

Accessory handset with charger KX-TGA101

Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-

T-adaptor KX-J66

HHR-4DPA

TCA92, KX-TCA93, KX-TCA94, or KX-TCA95

Sales and support information

LTo order additional/replacement accessories, call 1-800-332-5368. LTTY users (hearing or speech impaired users) can call 1-866-605-1277.

For assistance, please visit http://www.panasonic.com/help 5

Introduction

Important safety instructions

When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1. Read all instructions carefully.

2. Follow all warnings and instructions marked on the product.

3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning.

4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.

5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.

6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.

7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord.

9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

10. Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.

11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.

12. Unplug the product from power outlets and take to an authorized service center when the following conditions occur: A. When the power cord is

damaged or frayed.

B. If liquid has been spilled into the

product.

C. If the product has been exposed

to rain or water.

D. If the product does not work

normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.

E. If the product has been dropped

or physically damaged.

F. If the product exhibits a distinct

change in performance.

13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

14. Do not use the product to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

6 For assistance, please visit http://www.panasonic.com/help

Introduction

WARNING:

LTo prevent the risk of fire or electrical

shock, do not expose the product to rain or any type of moisture.

LUnplug the product from power

outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262).

LDo not spill liquids (detergents,

cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.

LDo not place or use this product near

automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

LCompletely insert the AC adaptor/

power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

LRegularly remove any dust, etc. from

the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

CAUTION:

Installation

LNever install telephone wiring during

a lightning storm.

LNever install telephone line jacks in

wet locations unless the jack is specifically designed for wet locations.

For assistance, please visit http://www.panasonic.com/help 7

LNever touch uninsulated telephone

wires or terminals unless the telephone line has been disconnected at the network interface.

LUse caution when installing or

modifying telephone lines.

LDo not touch the plug with wet hands. LThe AC adaptor is used as the main

disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

LUse only the battery(ies) specified. LDo not mix old and new battery(ies). LDo not dispose of the battery(ies) in a

fire. They may explode. Check with local waste management codes for special disposal instructions.

LDo not open or mutilate the

battery(ies) corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

LExercise care when handling the

battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.

LCharge the battery(ies) provided, or

identified for use with the product only, in accordance with the instructions and limitations specified in this manual.

Medical

LConsult the manufacturer of any

personal medical devices, such as pacemakers or hearing aids, to

Released electrolyte is

Introduction

determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of

1.92 GHz to 1.93 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other. LFor maximum coverage and noise-

free communications, place your base unit: – at a convenient, high, and central

location with no obstructions between the handset and base unit in an indoor environment.

– away from electronic appliances

such as TVs, radios, personal computers, wireless devices or other phones.

– avoid facing radio frequency

transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window).

LCoverage and voice quality depends

on the local environmental conditions.

LIf the reception for a base unit location

is not satisfactory, move the base unit to another location for better reception.

Environment

LKeep the product away from electrical

noise generating devices, such as fluorescent lamps and motors.

LThe product should be kept free from

excessive smoke, dust, high temperature, and vibration.

LThe product should not be exposed to

direct sunlight.

LDo not place heavy objects on top of

the product.

LWhen you leave the product unused

for a long period of time, unplug the product from the power outlet.

LThe product should be kept away

from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

LThe maximum calling distance may

be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

LOperating the product near electrical

appliances may cause interference. Move away from the electrical appliances.

Routine care

LWipe the outer surface of the product

with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.

8 For assistance, please visit http://www.panasonic.com/help

Setting up the base unit

Connecting the AC adaptor and telephone line cord

Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). LUse only the included Panasonic AC

adaptor PQLV207.

(120 V AC,

60 Hz)

Preparation

If you subscribe to a DSL service

Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features do not function

properly.

To single-line telephone jack (RJ11C)

Noise filter

To single-line telephone jack

Hook

Note:

LThe AC adaptor must remain

connected at all times. (It is normal for the adaptor to feel warm during use.)

LThe AC adaptor should be connected

to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

LThe unit will not work during a power

failure. We recommend connecting a corded telephone to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 5).

For assistance, please visit http://www.panasonic.com/help 9

(RJ11C)

Setting up the handset

Connecting the AC adaptor

LUse only the included Panasonic AC

adaptor PQLV209.

(120 V AC, 60 Hz)

Bottom of the charger

Hooks Hooks Fasten the AC adaptor cord to

prevent it from being disconnected.

Preparation

Battery installation/ replacement

Press the notch of the handset cover firmly, and slide it in the direction of the arrow. LWhen replacing batteries, remove

the old batteries positive (S) end first.

2 Insert the batteries negative (T) end

first. Close the handset cover.

Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery.

Battery charge

Place the handset on the base unit or charger for 7 hours before initial use. LWhile charging, “Charging” is

displayed and the charge indicator on the handset lights. When the batteries are fully charged, “Charge completed” is displayed.

Base unit:

Important:

LUSE ONLY Ni-MH batteries AAA

(R03) size.

LDo NOT use Alkaline/Manganese/Ni-

Cd batteries.

LInstall the batteries in proper order

(S, T), matching the correct polarity.

LWhen replacing batteries, we

recommend using the Panasonic rechargeable batteries noted on page 5, 7.

LWipe the battery ends (S, T) with a

dry cloth.

LWhen installing the batteries, avoid

touching the battery ends (S, T) or the unit contacts.

10 For assistance, please visit http://www.panasonic.com/help

Charge contacts

Preparation

Charger:

Charge contacts

Note:

LIt is normal for the handset to feel

warm during charging.

LIf you want to use the handset

immediately, charge the batteries for at least 15 minutes.

LTo ensure that the batteries charge

properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.

LWhen the batteries are empty, the

entire display may go blank and “Charging“ may not be displayed for about 10 minutes even if you place the handset on the base unit or charger.

Note:

LWhen the batteries need to be

charged, the handset beeps intermittently during use.

Panasonic battery performance

Operation Operating time

While in use (talking)

While not in use (standby)

Note:

LBattery operating time may be

shortened over time depending on usage conditions and surrounding temperature.

LBattery power is consumed whenever

the handset is off the base unit or charger, even when the handset is not in use.

LAfter the handset is fully charged,

displaying “Charge completed”, it may be left on the base unit or charger without any ill effect on the batteries.

LThe battery level may not be

displayed correctly or the entire display may go blank after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for 7 hours.

Up to 17 hours

Up to 7.5 days

Battery level

Battery icon Battery level

5 Fully charged

6 Medium

7 Low

Flashing: needs to be recharged.

For assistance, please visit http://www.panasonic.com/help 11

Preparation

Symbols used in these operating instructions

Symbol Meaning

{ } Button name

i Proceed to the next

“ ” Example: “Alarm”

Example:

{V}/{^}: “Off”

The words in the brackets indicate button names on the handset and base unit.

Example:

{C}, {OFF}

operation.

The words in quotations indicate the menu on the display.

Press {V} or {^} to select “Off”.

Controls

Base unit

JI H

A Speaker B {<} (REPEAT) C {>} (SKIP) D {ANSWER ON}

ANSWER ON indicator

E {STOP} F {ERASE} G {MESSAGE}

MESSAGE indicator

H VOLUME {>} {<} I {LOCATOR} J Charge contacts

12 For assistance, please visit http://www.panasonic.com/help

Preparation

Handset

C D

A Speaker B {k} (PHONEBOOK) C {MENU} {OK} D {C} (TALK) E Headset jack F {s} (SP-PHONE) G {*} (TONE) H {FLASH} {CALL WAIT} I Charge contacts J Charge indicator

Ringer indicator Message indicator

K Receiver L Display M {REDIAL} {PAU SE} N {OFF}

For assistance, please visit http://www.panasonic.com/help 13

PHONEBOOK

O Navigator key ({^} {V} {<} {>}) P {MUTE} {CLEAR} Q {INTERCOM} {TRANSFER} R Microphone

Using the navigator key

The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing

{^}, {V}, {<}, or {>}.

Adjusting audio volume

Press {^} or {V} repeatedly while

PAU

talking.

{^}

{<}{>}

{V}

Preparation

4 {V}/{^}: “Change language” i

Display

Handset display items

Displayed item

w Within range of the base

5 Battery level

Example:

[1]

In use Line or answering

Meaning

unit LWhen flashing:

Handset is searching for base unit. (out of range of base unit, handset is not registered to base unit, no power on base unit)

The handset’s extension number (example shown here: handset 1)

system is being used by another handset or the base unit.

{OK}

5 {V}/{^}: Select the desired setting. 6 {OK} i {OFF}

Note:

LHow to change from Spanish back to

English:

1 {MENU} 2 {V}/{^}: “Ajuste portátil”

i {OK}

3 {V}/{^}: “Ajuste pantalla”

i {OK}

4 {V}/{^}: “Cambiar idioma” i

{OK}

5 {V}/{^}: “English“ i {OK} i

{OFF}

Voice guidance language

You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”.

1 {MENU} 2 {V}/{^}: “Answering device” i

{OK}

3 {V}/{^}: “Settings” i {OK} 4 {V}/{^}: “Voice prompt” i {OK} 5 {V}/{^}: Select the desired setting.

Setting the unit before use

Display language

You can select either “English” or “Español” as the display language. The default setting is “English”.

1 {MENU} 2 {V}/{^}: “Handset settings” i

{OK}

3 {V}/{^}: “Display settings” i

{OK}

6 {OK} i {OFF}

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service.

1 {MENU} 2 {V}/{^}: “Set tel line“ i {OK} 3 {V}/{^}: “Set dial mode“ i

{OK}

4 {V}/{^}: Select the desired setting. 5 {OK} i {OFF}

14 For assistance, please visit http://www.panasonic.com/help

Date and time

Set the correct date and time. – To use the available alarm function

(page 25).

– When you play back a message from

the answering system (page 28), the unit announces the day and time it was recorded.

1 {MENU} 2 {V}/{^}: “Set date & time” i

{OK}

3 {V}/{^}: “Date and time“ i

{OK}

4 Enter the current month, day, and

year by selecting 2 digits for each. Example: August 15, 2007

{0}{8} {1}{5} {0}{7}

5 Enter the current hour and minute

(12-hour clock format) by selecting 2 digits for each. Example: 9:30

{0}{9} {3}{0}

6 Press {*} to select “AM” or “PM”. 7 {OK} i {OFF}

Note:

LWhen English is selected as the

display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.

LIf you make a mistake when entering

the date and time, press {<}, {>}, {^}, or {V} to move the cursor, then make the correction.

LThe date and time may be incorrect

after a power failure. In this case, set the date and time again.

Preparation

For assistance, please visit http://www.panasonic.com/help 15

Making/Answering Calls

Making calls

1 Dial the phone number.

LTo correct a digit, press {CLEAR}.

2 Press {C}. 3 When you finish talking, press {OFF}

or place the handset on the base unit or charger.

Using the speakerphone

1 Dial the phone number, and press

{s}. LSpeak alternately with the other

party.

2 When you finish talking, press

{OFF}.

Note:

LUse the speakerphone in a quiet

environment.

LTo switch to the receiver, press {C}.

Adjusting the receiver/speaker volume

Press {^} or {V} repeatedly while talking.

Making a call using the redial list

The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).

1 {REDIAL} 2 {V}/{^}: Select the desired phone

number.

3 {C}

Erasing a number in the redial list

1 {REDIAL} 2 {V}/{^}: Select the desired phone

number.

{

MENU}

4 {V}/{^}: 5 {V}/{^}:

Note:

LStep 3 variation:

Press {CLEAR}, then skip to step 5.

PAUSE button (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 19). For example, if you need to dial the line access number “9” when making outside calls with a PBX:

“

Erase” i {

“

Yes” i {

OK}

OK} i {OFF}

1 {9} i {PAUSE} i Dial the

phone number.

2 {C}

Note:

LA 3.5 second pause is inserted each

time {PAU SE} is pressed. Press repeatedly to insert longer pauses.

Answering calls

When a call is being received, the ringer indicator flashes rapidly.

1 Press {C} or {s}.

LYou can also answer the call by

pressing any dial key from {0} to {9}, {*}, {#}, or {INTERCOM}.

(Any key talk feature)

2 When you finish talking, press

{OFF}.

Note:

LYou can change the ringer tone (page

24). You can also adjust the handset ringer volume (page 24).

16 For assistance, please visit http://www.panasonic.com/help

+ 36 hidden pages

Panasonic KX-TG1032, KX-TG1033, KX-TG1034, KX-TG1035 User Manual

Table of Contents

Product information

Introduction

Accessory information

Important safety instructions

For best performance

Preparation

Setting up the handset

Controls

Display

Setting the unit before use

Making/Answering Calls

Answering calls