Panasonic KX-TDA0490 User Manual
16-Channel VoIP Gateway Card
Getting Started
Model No.
KX-TDA0490
Thank you for purchasing a Panasonic 16-Channel VoIP Gateway Card.
Please read this manual carefully before using this product and save this manual for future use.
Table of Contents
1 Overview.................................................................................................. 5
1.1 Example Network Diagram...............................................................................................6
1.2 Network Devices and Numbering Plan ...........................................................................7
1.2.1 Network Application ............................................................................................................8
1.2.2 Numbering Plan Example ................................................................................................... 9
1.2.3 Numbering Plan Summary................................................................................................12
2 Installing in the PBX............................................................................. 13
2.1 Installation .......................................................................................................................14
2.1.1 Names and Locations .......................................................................................................14
2.1.2 Installing the VoIP Gateway Card in the PBX....................................................................15
2.2 Cable Connection............................................................................................................ 17
2.2.1 Attaching a Ferrite Core to the Cable................................................................................17
2.2.2 Connection for Programming ............................................................................................18
2.2.3 Connection to the LAN ......................................................................................................19
3 Programming the VoIP Gateway Card ................................................21
3.1 Preparations ....................................................................................................................22
3.1.1 Preparing the PC ..............................................................................................................22
3.2 Programming the VoIP Gateway Card in the Los Angeles Office...............................25
3.2.1 Starting the IP-GW16 Maintenance Utility ........................................................................25
3.2.2 Changing the Status of the VoIP Gateway Card ............................................................... 27
3.2.3 Assigning the IP Address ..................................................................................................28
3.2.4 Assigning the Hunt Pattern ...............................................................................................29
3.2.5 Programming the Address Translation Table.....................................................................31
3.2.6 Downloading the Address Translation Table from the VoIP Gateway Card.......................34
3.2.7 Rebooting the VoIP Gateway Card ................................................................................... 35
3.2.8 Confirming the IP Address Assignment ............................................................................36
3.3 Programming the VoIP Gateway Card in the Chicago Office ......................................37
4 Programming the PBX..........................................................................41
4.1 Programming the PBX in the Los Angeles Office........................................................42
A Guidance for VoIP Installation.............................................................45
A1 VoIP Requirements ......................................................................................................... 46
A1.1 Bandwidth Assessment.....................................................................................................46
A1.2 Network Configuration.......................................................................................................48
A1.3 Network Devices ...............................................................................................................51
A1.4 QoS (Quality of Service) ...................................................................................................52
A2 VoIP Requirements Checklist.........................................................................................53
B Alternative Numbering Plan Example.................................................55
B1 Extension Number Method.............................................................................................56
B1.1 Example Network..............................................................................................................56
B1.2 Numbering Plan Example .................................................................................................57
B2 Programming for the Extension Number Method ........................................................59
B2.1 Programming the VoIP Gateway Card .............................................................................. 59
B2.2 Programming the PBX in the Los Angeles Office .............................................................61
2 Getting Started
C Initialisation of the VoIP Gateway Card...............................................63
C1 Initialising the VoIP Gateway Card................................................................................ 64
D Using the KX-TDA0490 and KX-TDA0480 in One Network................67
D1 Considerations in Installation ....................................................................................... 68
Getting Started 3
4 Getting Started
Section 1
Overview
Panasonic PBX with VoIP Gateway Card will allow
organisations to route both voice and fax communications
over digital data networks.
The VoIP Gateway Card, designed to be easily integrated into
existing IP networks, seamlessly bridges Public Switched
Telephone Network (PSTN) and analogue telephones with
digital data networks without interrupting pre-existing data
communications. Because communications do not take place
over conventional telephone networks, the high cost of long
distance communications is virtually eliminated.
Getting Started 5
1.1 Example Network Diagram
1.1 Example Network Diagram
The following diagram illustrates a simple VoIP network connecting PBXs at 2 locations. The VoIP
Gateway Card converts outgoing voice or fax signals into IP packets for transmission. On the
incoming side, it reverses this process and translates the packets back into appropriate voice or fax
signals.
PSTN
(Public Switched
Telephone Network)
Voice signals are converted
into IP packets.
Hybrid IP-PBX
with a VoIP Gateway Card
Voice data packets
Switching Hub
Router
IP Network
Other data packets
IP packets are converted
back into voice signals.
PSTN
6 Getting Started
1.2 Network Devices and Numbering Plan
1.2 Network Devices and Numbering Plan
You will need to have network configuration information available to install VoIP Gateway Cards.
Referring to this example diagram, consult your network administrator to obtain necessary
information to configure your own VoIP network.
Local Telephone
456-7890
PSTN
(Public Switched
Telephone Network)
Card IP: 200.45.11.35
PBX Code: 35
PSTN Trunk Number: 9
TIE Line Access Number: 7
Los Angeles Office
Default Gateway IP: 199.176.64.1
Extn. 201
(200-299)
IP Network
G3 Fax Extn. 501
(500-599)
Subnet Mask: 255.255.255.0
Default Gateway IP: 200.45.11.1
Chicago Office
PBX Code: 41
PSTN Trunk Number: 9
TIE Line Access Number: 7
Subnet Mask: 255.255.255.0
G3 Fax Extn. 601
(600-699)
Extn. 301
(300-399)
Card IP: 199.176.64.41
PSTN
Local Telephone
123-4567
Getting Started 7
1.2 Network Devices and Numbering Plan
1.2.1 Network Application
QSIG Network Interface
QSIG is a protocol based on ISDN (Q.931) that offers enhanced PBX features in a private network.
The QSIG network supports private communications by the TIE line service method. Implementation
of VoIP Gateway Cards provides a VoIP interface to employ a QSIG network between PBXs at
different locations by using an IP network instead of conventional telephone networks.
Types of IP Network
The VoIP Gateway Card's quality of performance depends on the type of IP network in use. Managed
IP networks provide better quality of service compared to unmanaged networks, where quality of
service is not guaranteed.
Examples of recommended IP networks
• Digital Leased Line
• IP-VPN (Virtual Private Network)
•Frame Relay
Notice
The performance of the VoIP Gateway Card may deteriorate when it is used on the Internet.
Delays and loss in data transmission can degrade speech quality, and impair the card's capability
to use the enhanced networking features of the PBX (for more information about these features,
refer to the relevant sections of the Hybrid IP-PBX documentation.)
Firewall
A firewall protects the internal networks of an organisation against unauthorised penetration from
outside. When routing a VoIP network through a firewall, some performance degradation may result.
If for practical reasons you must route the VoIP network through a firewall, refer to "A1.3 Network
Devices" for more details.
Using the KX-TDA0490 with Other KX-TDA Series VoIP Gateway Cards
When using the KX-TDA0490 in a network that contains other KX-TDA series VoIP Gateway Cards,
keep in mind the following points:
1. Making and Receiving Calls
Calls can be made and received between the KX-TDA0490 and other KX-TDA series VoIP
Gateway Cards. However, the KX-TDA0480 requires a special setting to be able to communicate
with the KX-TDA0490 on the network. Refer to "D1 Considerations in Installation" for more
details.
2. Using QSIG Services
All QSIG services available with the PBX can be used between the KX-TDA0490 and KXTDA0484/KX-TDA3480. However, CLIP service is the only available QSIG service between the
KX-TDA0490 and KX-TDA0480.
8 Getting Started
1.2.2 Numbering Plan Example
There are 2 methods to plan your numbering system, as follows:
In addition to the destination number, the caller dials the unique PBX code of the
PBX code
method
Extension
number method
This section provides a network numbering mechanism using the PBX code method based on the
previous example diagram. Configure your network referring to this example.
Note
An example using the extension number method is provided in "B Alternative Numbering Plan
Example".
PBX to which the called party is connected. Therefore, extension numbers at
separate PBXs in the network can overlap. For example, each PBX in the
network can have an extension whose number is 201.
The caller dials only the destination number of the called party to call through
PBXs at different locations (hence there are fewer digits to dial than with the PBX
code method). To employ the extension number method, no 2 PBXs can have
extensions sharing the same number. For example, if one PBX in the network
has an extension whose number is 201, no other PBX can have an extension
with the same number (201).
1.2 Network Devices and Numbering Plan
IP Addressing Information
IP addressing information is typically supplied by a network administrator. Consult your network
administrator for specific values.
Los Angeles
Office
Card IP Address 200.45.11.35 199.176.64.41
Default Gateway
Address
Subnet Mask
Address
200.45.11.1 199.176.64.1
255.255.255.0 255.255.255.0
Chicago
Office
Description
Identifies the location of each VoIP Gateway
Card in the network during VoIP
communications. A unique IP address must
be assigned to each card.
Identifies the IP address of the primary
gateway (typically a router or similar device)
that exchanges IP packets with the other
gateways on the VoIP network.
Defines which digits of an IP address are
used for the network address and the host
address at each network location. A card IP
address must fall within the same subnet as
that of the default gateway (e.g., router) that
is connected to the card.
Getting Started 9
1.2 Network Devices and Numbering Plan
PBX Numbering Information
PBX numbering information is necessary to set up phone numbers for a VoIP network. Set the
numbers conforming to existing PBX numbering systems.
PBX Code 35 41
TIE Line Access
Number
PSTN Trunk Number 9 9
Extension Number 200 to 299 300 to 399 A number assigned to each extension.
Fax Extension
Number
Dialling Examples
The VoIP network allows you to access the PBX at one location from another to establish: (1) an
extension call, or (2) an outside call through the local PSTN as if you are calling from the same area.
Los Angeles
Office
Chicago
Office
Description
A unique number (ranging from 1 to 7 digits)
assigned to identify each PBX within a
network.
In this example, for convenience, each PBX
code corresponds to the last portion of the
IP address of its card; that is, because the
Los Angeles office card has the IP address
200.45.11.35
77
An access number to use the TIE line
service.
, Los Angeles PBX code is 35.
An access number to seize a local PSTN
trunk.
500 to 599 600 to 699 A number assigned to each fax extension.
Calling from Los Angeles to Chicago
To extension 301 via VoIP network
TIE line
access no.
Chicago
PBX code
Dial 41.Dial 7. Dial 301.
To local telephone 123-4567 via VoIP network through local PSTN
TIE line
access no.
Chicago
PBX code
Dial 41. Dial 9.Dial 7. Dial 123-4567.
Calling from Chicago to Los Angeles
To extension 201 via VoIP network
TIE line
access no.
Los Angeles
PBX code
Dial 35.Dial 7. Dial 201.
extension no.
Chicago PBX
PSTN trunk no.
extension no.
phone no.
10 Getting Started
1.2 Network Devices and Numbering Plan
To local telephone 456-7890 via VoIP network through local PSTN
TIE line
access no.
Los Angeles
PBX code
Dial 35. Dial 9.Dial 7. Dial 456-7890.
PBX Connection Information
PBX connection information is created by combining IP Addressing Information and PBX Numbering
Information. Referring to the sample below, create your own PBX connection information.
Leading Number:
A number composed of the PBX code followed by the first digit
of the destination number. See the example on the right.
Remaining Digits:
The maximum number of digits to be dialled following the
leading number to access the destination. (However, for
example, setting the remaining digits to 7 does not mean that
the user must dial all 7 digits when making a call.) See the
example on the right.
Card IP Address:
The IP address of each card in the network (as the access destination).
Los Angeles PBX
PSTN trunk no.
phone no.
Los Angeles extensions
Remaining DigitsLeading No.
352+00 to 99
PBX Code
First digit of
the extension
number
Remaining digits
of the extension
number
Los Angeles Office (PBX Code: 35) Chicago Office (PBX Code: 41)
Extn. FAX Extn. PSTN
Access
Extn. FAX Extn. PSTN
Access
Leading Number 352 355 359 413 416 419
Remaining Digits227227
Card IP Address 200.45.11.35 199.176.64.41
Getting Started 11
1.2 Network Devices and Numbering Plan
1.2.3 Numbering Plan Summary
Print this page and write down your network information in the space provided below for each card in
the network. Consult your network administrator to fill in the shaded entries.
Local Telephone:
PSTN
(Public Switched
Telephone Network)
Card IP:
PBX Code:
PSTN Trunk Number:
TIE Line Access Number:
IP Address
Extension Number:
IP Network
G3 Fax Extension Number:
Subnet Mask:
Default Gateway IP:
PBX Numbering
Card IP Address
Default Gateway IP Address
Subnet Mask Address
PBX Connection
Leading Number
Remaining Digits
Card IP Address
Extensions
PBX Code
TIE Line Access Number
PSTN Trunk Number
Extension Number
Fax Extension Number
PSTN AccessFax Extensions
12 Getting Started
Section 2
Installing in the PBX
This section describes the physical installation process of the
VoIP Gateway Card covering the following topics: (1) installing
the card in the PBX, and (2) connecting the card to a network
device using a Category 5 (CAT5) Ethernet cable.
Getting Started 13
2.1 Installation
2.1 Installation
2.1.1 Names and Locations
LEDs
RJ45
(10BASE-T/100BASE-TX
Full Duplex)
Indication Light (LED)
When the VoIP Gateway Card is operating, each LED should show the status identified in bold-face
letters under normal conditions.
Indication Colour Description
CARD
STATUS
ONLINE Green
ALARM Red
Green/Red
Card status indication
• OFF: Power Off
• Green ON: Normal (all ports are idle)
• Green Flashing (60 times per minute): Normal (a port is in use)
• Red ON: Fault (includes reset)
• Red Flashing (60 times per minute): Out of Service
On-line status indication
• ON: On-line mode
• OFF: Off-line mode
• Flashing: Maintenance mode
Note
If the LINK indicator is OFF, the ONLINE indicator will also be
OFF.
Alarm indication
•ON: Alarm
• OFF: Normal
VoIP BUSY Green
14 Getting Started
VoIP (H.323) process indication
• OFF: VoIP process inactive
• ON: VoIP process active
Indication Colour Description
Link status indication
LINK Green
DATA Green
• ON: Normal connection
• OFF: Connection error
Data transmission indication
• ON: Data transmitting
• OFF: No data transmitted
2.1.2 Installing the VoIP Gateway Card in the PBX
Install the VoIP Gateway Card in a free slot of the PBX.
Note
The illustrations of the PBX shown in the installation procedure are based on the KX-TDA600.
1. Insert the card along the guide rails.
2.1 Installation
Guide Rail
Getting Started 15
2.1 Installation
2. Holding the card as shown below, push the release lever in the direction of the arrow so that the
card engages securely with the connector on the back board.
Back Board
Release Lever
3. Turn the 2 screws clockwise to fix the card in place.
Screws
Note
Make sure the screws are tightened to earth the card securely.
16 Getting Started
2.2 Cable Connection
Use a Category 5 (CAT5) Ethernet cable (10BASE-T/100BASE-TX) with an RJ45 connector to
connect the VoIP Gateway Card to a network device.
When connecting the card to a switching hub, use an Ethernet straight cable; when connecting
directly to a router or PC, use an Ethernet cross cable.
Note
Use only CAT5 Ethernet cable for connection.
2.2.1 Attaching a Ferrite Core to the Cable
When connecting the VoIP Gateway Card to a network device, first attach a ferrite core (included with
the card) to the cable.
1. Wrap the cable once around the ferrite core, leaving 5 cm between the ferrite core and the
connector.
2. Close the case of the ferrite core.
2.2 Cable Connection
5 cm
If you need to open the ferrite core, use a flathead screwdriver to unlatch the case of the ferrite core.
Getting Started 17
2.2 Cable Connection
2.2.2 Connection for Programming
When assigning a new IP address to the VoIP Gateway Card for the first time, connect a PC directly
to the card using an Ethernet cross cable.
1. Connect the Ethernet cable to the RJ45 connector of the card.
2. Connect the other end of the cable to the PC.
RJ45
PC
Ethernet Cross Cable
18 Getting Started
2.2.3 Connection to the LAN
Do not connect the VoIP Gateway Card to the LAN unless it has been assigned an IP address for
actual VoIP operations on the network. Doing so may result in the default IP address of the card
overlapping with an existing IP address on the LAN, or cause network failure.
1. Connect the Ethernet cable to the RJ45 connector of the card.
2. Connect the other end of the cable to the remote LAN equipment.
Connecting to a switching hub
Router
2.2 Cable Connection
RJ45
Switching Hub
PC
Ethernet Straight Cable
Notes
• Make sure to connect to a switching hub. Do not connect to a repeater hub, as this will result
in degradation in speech quality.
• Also, make sure to set the port of the switching hub that connects to the card to operate
under "Auto Negotiation" mode. This will help assure error-free communication between the
card and the switching hub.
Connecting directly to a router
RJ45
Router
Ethernet Cross Cable
Getting Started 19
2.2 Cable Connection
20 Getting Started
Section 3
Programming the VoIP Gateway Card
One way of setting up a VoIP network for the first time is to go
through the whole programming process of a VoIP Gateway
Card at one location in the network, then start programming
the other cards at different locations.
Based on the theoretical network illustrated previously in this
manual, this section demonstrates the procedure to
programme the cards in the Los Angeles and Chicago offices.
Getting Started 21
3.1 Preparations
3.1 Preparations
A web programming utility called the IP-GW16 Maintenance Utility is available for programming of the
VoIP Gateway Card.
For a complete discussion of web programming, refer to the VoIP Gateway Card Programming Guide.
System Requirements
• The IP-GW16 Maintenance Utility requires Microsoft® Internet Explorer 5.0 or above.
Trademarks
• Microsoft is either a registered trademark or trademark of Microsoft Corporation in the
United States and/or other countries.
• All other trademarks identified herein are the property of their respective owners.
• Screen shots reprinted with permission from Microsoft Corporation.
3.1.1 Preparing the PC
To prepare for programming using the IP-GW16 Maintenance Utility, configure your PC by (1)
assigning an IP address that belongs to the same network as that of the VoIP Gateway Card, and (2)
choosing the appropriate options for the Internet properties.
Note
The procedure below is based on the Windows XP operating system as an example.
1. Open Internet Protocol (TCP/IP) Properties from
the Start menu.
2.
a. Click Use the following IP address.
b. In the IP address box, type 192.168.1.100.
This is an example entry for the case when the
card has the default IP address
(192.168.1.200).
c. In the Subnet mask box, type 255.255.255.0.
d. Click OK.
22 Getting Started
3.
a. Start Internet Explorer from the Start menu.
b. Click Internet Options from the Too ls menu.
4.
a. Click the Connections tab.
b. Click Never dial a connection.
c. Click LAN Settings.
5.
a. Click to clear all check boxes.
b. Click OK.
3.1 Preparations
Your PC is now ready for programming through
direct access to the card.
Notice When Programming the Card through an IP Network
When the card is put in actual operation on an IP network, you can access and programme the card
through the network. However, if the network has a proxy server installed, you must apply appropriate
proxy settings to your PC. In this case, follow the steps below in substitution for step 5 above:
5. Click Advanced.
Getting Started 23
3.1 Preparations
6.
a. Under Do not use proxy server for
addresses beginning with:, type the IP
address of the card.
b. Click OK.
Your PC is now ready for programming the card
through an IP network.
24 Getting Started
3.2 Programming the VoIP Gateway Card in the Los Angeles Office
3.2 Programming the VoIP Gateway Card in the
Los Angeles Office
Based on the example network in "1.2 Network Devices and Numbering Plan", this section
demonstrates the procedure to programme a VoIP Gateway Card for use in the Los Angeles office,
as the first step of setting up a VoIP network. VoIP communications between the 2 offices will be
possible when the cards, as well as the PBXs, in both offices are fully programmed.
The procedure to programme the card in the Chicago office is given in "3.3 Programming the VoIP
Gateway Card in the Chicago Office". In addition, the procedure to programme the PBX in the Los
Angeles office is given in "4.1 Programming the PBX in the Los Angeles Office".
3.2.1 Starting the IP-GW16 Maintenance Utility
Make sure that a PC is connected directly to the VoIP Gateway Card with an Ethernet cross cable
(see "2.2.2 Connection for Programming").
The card should not be connected to the LAN at this point.
1. Start Internet Explorer from the Start menu.
2.
a. In the Address box of Internet Explorer, type
http://192.168.1.200 (default IP address of the
card).
b. Press the ENTER key on the keyboard.
Notes
• If you cannot see the log-in screen, return
to "3.1.1 Preparing the PC" and confirm
that your PC has been configured
appropriately.
• If you forget the IP address, you must
initialise the card to the default setting (see
"C1 Initialising the VoIP Gateway Card").
3.
a. In the Username box, type Administrator
(default user name).
b. In the Password box, type Administrator
(default password).
c. Click LOGIN.
Note
If you forget the user name or password, you
must initialise the card to the default setting
(see "C1 Initialising the VoIP Gateway Card").
Getting Started 25
3.2 Programming the VoIP Gateway Card in the Los Angeles Office
The main menu appears.
Note
Note
If you finish a programming session without logging out from the card (e.g., quitting Internet
Explorer, or returning to the log-in screen with the "Back" button of Internet Explorer), you cannot
log in again for the period of time specified by the parameter Programming Auto Disconnect
Time (default: 10 min).
For the log-out procedure and Programming Auto Disconnect Time setting, refer to "2.5.2 Log
Out" and "2.3.2 Maintenance Settings" of the VoIP Gateway Card Programming Guide,
respectively.
For readability of the text on the screen, it is
recommended that you adjust the text size of
Internet Explorer to below medium.
26 Getting Started
3.2 Programming the VoIP Gateway Card in the Los Angeles Office
3.2.2 Changing the Status of the VoIP Gateway Card
When programming the VoIP Gateway Card, place the card in the "STOP" status.
1. Click 2.1 Change RUN/STOP status in the main
menu.
2.
a. Click STOP for Status after changing.
b. Click OK.
3. Click OK.
4. Click OK.
Getting Started 27
3.2 Programming the VoIP Gateway Card in the Los Angeles Office
3.2.3 Assigning the IP Address
When programming the VoIP Gateway Card for the first time, a new IP address must be assigned.
Once this is done and the card is on-line, it will be able to communicate with the other cards over the
VoIP network.
The specific setting values are based on the table under "IP Addressing Information" in "1.2.2
Numbering Plan Example".
1. Click 1.1 Network Settings, General in the main
menu.
2.
a. In the IP Address box, type 200.45.11.35.
b. In the Subnet Mask box, type 255.255.255.0.
c. In the Default Gateway box, type 200.45.11.1.
d. Click OK.
3. Confirm your entry, and then click OK.
Note
For more details about IP address assignment, refer to "2.2.1 Network Parameters" of the VoIP
Gateway Card Programming Guide.
28 Getting Started
3.2 Programming the VoIP Gateway Card in the Los Angeles Office
3.2.4 Assigning the Hunt Pattern
The hunt pattern determines how to route incoming calls through the VoIP Gateway Card to the PBX.
1. Click 1.5 Hunt Pattern (for Incoming Calls) in the
2.
main menu.
a. In the Hunt Pattern No. box, type 1.
A hunt pattern will be created with this
numbering.
b. In the Receive Leading Number box, type 35
(PBX code).
c. Click ENTRY.
d. Click OK.
Getting Started 29
3.2 Programming the VoIP Gateway Card in the Los Angeles Office
3. Confirm your entry, and then click OK.
Note
For more details about hunt pattern assignment, refer to "2.2.5 Hunt Pattern Parameters" of the
VoIP Gateway Card Programming Guide.
30 Getting Started
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