Panasonic KX-TDA0484 User Manual
4-Channel VoIP Gateway Card
Getting Started
KX-TDA5480
Model KX-TDA0484
Thank you for purchasing the Panasonic 4-Channel VoIP Gateway Card, KX-TDA5480/KX-TDA0484.
Please read this manual carefully before using this product and save this manual for future use.
Table of Contents
1 Overview........................................................................................... 5
1.1 Example Network Diagram ..................................................................................... 6
1.2 Network Devices and Numbering Plan.................................................................. 7
1.2.1 Network Application................................................................................................... 8
1.2.2 Numbering Plan Example.......................................................................................... 8
1.2.3 Numbering Plan Summary ...................................................................................... 12
2 Installing in the KX-TDA50 PBX ...................................................13
2.1 Installation.............................................................................................................. 14
2.1.1 Names and Locations.............................................................................................. 14
2.1.2 Installing the VoIP Gateway Card in the PBX .......................................................... 15
2.2 Cable Connection .................................................................................................. 17
2.2.1 Connection for Programming................................................................................... 17
2.2.2 Connection to the LAN ............................................................................................ 18
3 Installing in the KX-TDA100/KX-TDA200 PBX.............................19
3.1 Installation.............................................................................................................. 20
3.1.1 Names and Locations.............................................................................................. 20
3.1.2 Installing the VoIP Gateway Card in the PBX .......................................................... 21
3.2 Cable Connection .................................................................................................. 23
3.2.1 Connection for Programming................................................................................... 23
3.2.2 Connection to the LAN ............................................................................................ 24
4 Programming the VoIP Gateway Card .........................................25
4.1 Preparations........................................................................................................... 26
4.1.1 Preparing the PC ..................................................................................................... 26
4.2 Programming the VoIP Gateway Card in the Los Angeles Office ..................... 29
4.2.1 Starting the IP-GW4 Maintenance Utility................................................................. 29
4.2.2 Changing the Status of the VoIP Gateway Card...................................................... 31
4.2.3 Assigning the IP Address ........................................................................................ 32
4.2.4 Assigning the Hunt Pattern ...................................................................................... 33
4.2.5 Programming the Address Translation Table ........................................................... 34
4.2.6 Downloading the Address Translation Table from the VoIP Gateway Card ............. 37
4.2.7 Rebooting the VoIP Gateway Card .......................................................................... 38
4.2.8 Confirming the IP Address Assignment................................................................... 39
4.3 Programming the VoIP Gateway Card in the Chicago Office ............................ 40
5 Programming the PBX ..................................................................45
5.1 Programming the PBX in the Los Angeles Office .............................................. 46
5.2 Programming the PBX in the Chicago Office...................................................... 48
A Guidance for VoIP Installation......................................................51
A1 VoIP Requirements ................................................................................................ 52
A1.1 Bandwidth Assessment ........................................................................................... 52
A1.2 Network Configuration ............................................................................................. 53
A1.3 Network Devices...................................................................................................... 57
A1.4 QoS (Quality of Service).......................................................................................... 58
2 Getting Started
A2 VoIP Requirements Checklist................................................................................59
B Alternative Numbering Plan Example .........................................61
B1 Extension Number Method....................................................................................62
B1.1 Example Network .....................................................................................................62
B1.2 Numbering Plan Example ........................................................................................63
B2 Programming for the Extension Number Method ...............................................65
B2.1 Programming the VoIP Gateway Card .....................................................................65
B2.2 Programming the PBX .............................................................................................66
C Initialization of the VoIP Gateway Card ....................................... 69
C1 Initializing the VoIP Gateway Card........................................................................70
D Using the KX-TDA5480/KX-TDA0484 and KX-TDA0480 in One
Network ..........................................................................................73
D1 Considerations in Installation...............................................................................74
Getting Started 3
4 Getting Started
Section 1
Overview
Panasonic PBX with VoIP Gateway Card will allow
organizations to route both voice and fax
communications over digital data networks.
The VoIP Gateway Card, designed to be easily
integrated into existing IP networks, seamlessly bridges
Public Switched Telephone Network (PSTN) and
analog telephones with digital data networks without
interrupting pre-existing data communications.
Because communications do not take place over
conventional telephone networks, the high cost of long
distance communications is virtually eliminated.
Getting Started 5
1.1 Example Network Diagram
1.1 Example Network Diagram
The following diagram illustrates a simple VoIP network connecting PBXs at two locations. The
VoIP Gateway Card converts outgoing voice or fax signals into IP packets for transmission. On
the incoming side, it reverses this process and translates the packets back into appropriate
voice or fax signals.
PSTN
(Public Switched
Telephone Network)
Voice signals are converted
into IP packets.
KX-TDA50 PBX
with KX-TDA5480 VoIP Gateway Card
Voice data packets
Switching Hub
Router
IP Network
Other data packets
KX-TDA100/KX-TDA200 PBX
with KX-TDA0484 VoIP Gateway Card
IP packets are converted
back into voice signals.
PSTN
6 Getting Started
1.2 Network Devices and Numbering Plan
1.2 Network Devices and Numbering Plan
You will need to have network configuration information available to install VoIP Gateway
Cards. Referring to this example diagram, consult your network administrator to obtain
necessary information to configure your own VoIP network.
Local Telephone
456-7890
PSTN
(Public Switched
Telephone Network)
Card IP: 200.45.11.35
PBX Code: 35
PSTN Trunk (CO Line) Number: 9
TIE Line Access Number: 7
Los Angeles Office
Default Gateway IP: 199.176.64.1
Extn. 201
(200-299)
IP Network
G3 Fax Extn. 501
(500-599)
Subnet Mask: 255.255.255.0
Default Gateway IP: 200.45.11.1
Chicago Office
PBX Code: 41
PSTN Trunk (CO Line) Number: 9
TIE Line Access Number: 7
Subnet Mask: 255.255.255.0
G3 Fax Extn. 601
(600-699)
Extn. 301
(300-399)
Card IP: 199.176.64.41
PSTN
Local Telephone
123-4567
Getting Started 7
1.2 Network Devices and Numbering Plan
1.2.1 Network Application
QSIG Network Interface
QSIG is a protocol based on ISDN (Q.931) that offers enhanced PBX features in a private
network. The QSIG network supports private communications by the TIE line service method.
Implementation of VoIP Gateway Cards provides a VoIP interface to employ a QSIG network
between PBXs at different locations by using an IP network instead of conventional telephone
networks.
Note
CLIP service is the only QSIG service available between the KX-TDA5480/KX-TDA0484
and KX-TDA0480 VoIP Gateway Cards. There is no compatibility for other QSIG services.
Types of IP Network
The VoIP Gateway Card’s quality of performance depends on the type of IP network in use.
Managed IP networks provide better quality of service compared to unmanaged networks such
as the Internet, where quality of service is not guaranteed.
Examples of recommended IP networks
• Digital Leased Line
• IP-VPN (Virtual Private Network)
•Frame Relay
Firewall
A firewall protects the internal networks of an organization against unauthorized penetration
from outside. When routing a VoIP network through a firewall, some performance degradation
may result. If for practical reasons you must route the VoIP network through a firewall, refer to
"A1.3 Network Devices" for more details.
1.2.2 Numbering Plan Example
There are two methods to plan your numbering system, as follows:
In addition to the destination number, the caller dials the unique PBX code
PBX code
method
Extension
number method
of the PBX to which the called party is connected. Therefore, extension
numbers at separate PBXs in the network can overlap. For example, each
PBX in the network can have an extension whose number is 201.
The caller dials only the destination number of the called party to call
through PBXs at different locations (hence there are fewer digits to dial
than with the PBX code method). To employ the extension number
method, no two PBXs can have extensions sharing the same number. For
example, if one PBX in the network has an extension whose number is
201, no other PBX can have an extension with the same number (201).
Not recommended
• Internet
(Delays and loss in data transmission
can cause degradation in speech
quality.)
This section provides a network numbering mechanism using the PBX code method based on
the previous example diagram. Configure your network referring to this example.
8 Getting Started
Note
An example using the extension number method is provided in "B Alternative Numbering
Plan Example".
IP Addressing Information
IP addressing information is typically supplied by a network administrator. Consult your
network administrator for specific values.
1.2 Network Devices and Numbering Plan
Los Angeles
Office
Card IP
Address
Default
Gateway
Address
Subnet Mask
Address
200.45.11.35 199.176.64.41
200.45.11.1 199.176.64.1
255.255.255.0 255.255.255.0
PBX Numbering Information
PBX numbering information is necessary to set up phone numbers for a VoIP network. Set the
numbers conforming to existing PBX numbering systems.
Los Angeles
Office
Chicago
Office
Chicago
Office
Description
Identifies the location of each VoIP Gateway
Card in the network during VoIP
communications. A unique IP address must
be assigned to each card.
Identifies the IP address of the primary
gateway (typically a router or similar device)
that exchanges IP packets with the other
gateways on the VoIP network.
Defines which digits of an IP address are
used for the network address and the host
address at each network location. A card IP
address must fall within the same subnet as
that of the default gateway (e.g., router) that
is connected to the card.
Description
PBX Code 35 41
TIE Line
Access
Number
PSTN Trunk
(CO Line)
Number
Extension
Number
77
99
200 to 299 300 to 399 A number assigned to each extension.
A unique number (ranging from 1 to 7 digits)
assigned to identify each PBX within a
network.
In this example, for convenience, each PBX
code corresponds to the last portion of the
IP address of its card; that is, because the
Los Angeles office card has the IP address
200.45.11.35
An access number to use the TIE line
service.
An access number to seize a local PSTN
trunk (CO line).
, Los Angeles PBX code is 35.
Getting Started 9
1.2 Network Devices and Numbering Plan
Los Angeles
Office
Fax Extension
Number
500 to 599 600 to 699 A number assigned to each fax extension.
Dialing Examples
The VoIP network allows you to access the PBX at one location from another to establish: (1)
an extension call, or (2) an outside call through the local PSTN as if you are calling from the
same area.
Calling from Los Angeles to Chicago
To extension 301 via VoIP network
TIE line
access no.
To local telephone 123-4567 via VoIP network through local PSTN
TIE line
access no.
Chicago
PBX code
Dial 41.Dial 7. Dial 301.
Chicago
PBX code
Chicago
Office
Description
extension no.
Chicago PBX
PSTN trunk (CO line) no.
phone no.
Dial 41. Dial 9.Dial 7. Dial 123-4567.
Calling from Chicago to Los Angeles
To extension 201 via VoIP network
TIE line
access no.
To local telephone 456-7890 via VoIP network through local PSTN
TIE line
access no.
Los Angeles
PBX code
Dial 35.Dial 7. Dial 201.
Los Angeles
PBX code
Dial 35. Dial 9.Dial 7. Dial 456-7890.
extension no.
Los Angeles PBX
PSTN trunk (CO line) no.
phone no.
10 Getting Started
PBX Connection Information
PBX connection information is created by combining IP Addressing Information and PBX
Numbering Information. Referring to the sample below, create your own PBX connection
information.
1.2 Network Devices and Numbering Plan
Leading Number:
Los Angeles extensions
A number composed of the PBX code followed by the first
digit of the destination number. See the example on the
right.
Remaining Digits:
The maximum number of digits to be dialed following the
352+00 to 99
PBX Code
First digit of
the extension
number
leading number to access the destination. (However, for
example, setting the remaining digits to 7 does not mean
that the user must dial all 7 digits when making a call.)
See the example on the right.
Card IP Address:
The IP address of each card in the network (as the access destination).
Los Angeles Office (PBX Code: 35) Chicago Office (PBX Code: 41)
Leading
Number
Remaining
Digits
Extensions FAX
Extensions
352 355 359 413 416 419
227227
PSTN
Access
Extensions FAX
Extensions
Remaining DigitsLeading No.
Remaining digits
of the extension
number
PSTN
Access
Card IP
Address
200.45.11.35 199.176.64.41
Getting Started 11
1.2 Network Devices and Numbering Plan
1.2.3 Numbering Plan Summary
Reproduce this page and write down your network information in the space provided below for
each card in the network. Consult your network administrator to fill in the shaded entries.
Local Telephone:
PSTN
(Public Switched
Telephone Network)
Card IP:
PBX Code:
PSTN Trunk (CO Line) Number:
TIE Line Access Number:
IP Address
Extension Number:
IP Network
G3 Fax Extension Number:
Subnet Mask:
Default Gateway IP:
PBX Numbering
Card IP Address
Default Gateway IP Address
Subnet Mask Address
PBX Connection
Leading Number
Remaining Digits
Card IP Address
Extensions
PBX Code
TIE Line Access Number
PSTN Trunk (CO Line) Number
Extension Number
Fax Extension Number
PSTN AccessFax Extensions
12 Getting Started
Section 2
Installing in the KX-TDA50 PBX
This section describes the physical installation process
of the KX-TDA5480 VoIP Gateway Card covering the
following topics: (1) installing the card in the KX-TDA50
PBX, and (2) connecting the card to a network device
using a category 5 (CAT 5) Ethernet cable.
Getting Started 13
2.1 Installation
2.1 Installation
2.1.1 Names and Locations
RJ45
(10BASE-T/100BASE-TX)
LEDs
Indication Light (LED)
When the VoIP Gateway Card is operating, each LED should show the status identified in boldface letters under normal conditions.
Indication Color Description
On-line status indication
• ON: On-line mode
• OFF: Off-line mode
ONLINE Green
ALARM Red
LINK Green
DATA Green
• Flashing: Maintenance mode
Note
If the LINK indicator is OFF, the ONLINE indicator will
also be OFF.
Alarm indication
• ON: Alarm
• OFF: Normal
Link status indication
• ON: Normal connection
• OFF: Connection error
Data transmission indication
• ON: Data transmitting
• OFF: No data transmitted
14 Getting Started
2.1.2 Installing the VoIP Gateway Card in the PBX
Install the VoIP Gateway Card in slot 05, 06, or 07 of the KX-TDA50 PBX.
1. Before installing the card, cut and remove the dummy cover plate for the appropriate slot
from the main unit.
Dummy Cover Plate
2.1 Installation
CAUTION
For safety reasons, smooth the cut edges after removing the dummy cover plate.
2. Position the card in the open slot, making sure that the tabs on both sides of the card fit
into place. Then, holding the card firmly in place, lower the rear end so that the hole of the
card fits over the extension bolt.
1
2
Extension Bolt
Getting Started 15
2.1 Installation
3. Insert the new extension bolt (included with the card) into the hole on the card, and tighten
it to secure the card.
Extension Bolt
16 Getting Started
2.2 Cable Connection
Use a category 5 (CAT 5) Ethernet cable (10BASE-T/100BASE-TX) with an RJ45 connector
to connect the VoIP Gateway Card to a network device.
When connecting the card to a switching hub, use an Ethernet straight cable; when connecting
directly to a router or PC, use an Ethernet cross cable.
Note
Use only CAT 5 Ethernet cable for connection.
2.2.1 Connection for Programming
When assigning a new IP address to the VoIP Gateway Card for the first time, connect a PC
directly to the card using an Ethernet cross cable.
1. Connect the Ethernet cable to the RJ45 connector of the card.
2. Connect the other end of the cable to the PC.
2.2 Cable Connection
RJ45
Ethernet Cross Cable
PC
Getting Started 17
2.2 Cable Connection
2.2.2 Connection to the LAN
Do not connect the VoIP Gateway Card to the LAN unless it has been assigned an IP address
for actual VoIP operations on the network. Doing so may result in the default IP address of the
card overlapping with an existing IP address on the LAN, or cause network failure.
1. Connect the Ethernet cable to the RJ45 connector of the card.
2. Connect the other end of the cable to the remote LAN equipment.
Connecting to a switching hub
RJ45
Ethernet Straight Cable
Connecting directly to a router
RJ45
Switching Hub
Ethernet Cross Cable
Router
PC
Router
18 Getting Started
Section 3
Installing in the KX-TDA100/KX-TDA200 PBX
This section describes the physical installation process
of the KX-TDA0484 VoIP Gateway Card covering the
following topics: (1) installing the card in the KXTDA100/KX-TDA200 PBX, and (2) connecting the card
to a network device using a category 5 (CAT 5)
Ethernet cable.
Getting Started 19
3.1 Installation
3.1 Installation
3.1.1 Names and Locations
LEDs
RJ45
(10BASE-T/100BASE-TX)
Indication Light (LED)
When the VoIP Gateway Card is operating, each LED should show the status identified in boldface letters under normal conditions.
Indication Colour Description
CARD
STATUS
ONLINE Green
ALARM Red
Green/Red
Card status indication
• OFF: Power Off
• Green ON: Normal (all ports are idle)
• Green Flashing (60 times per minute): Normal (a port is in use)
• Red ON: Fault (includes reset)
• Red Flashing (60 times per minute): Out of Service
On-line status indication
• ON: On-line mode
• OFF: Off-line mode
• Flashing: Maintenance mode
Note
If the LINK indicator is OFF, the ONLINE indicator will also be
OFF.
Alarm indication
• ON: Alarm
• OFF: Normal
VoIP BUSY Green
20 Getting Started
VoIP (H.323) process indication
• OFF: VoIP process inactive
• ON: VoIP process active
Indication Colour Description
Link status indication
LINK Green
DATA Green
• ON: Normal connection
• OFF: Connection error
Data transmission indication
• ON: Data transmitting
• OFF: No data transmitted
3.1.2 Installing the VoIP Gateway Card in the PBX
Install the VoIP Gateway Card in a free slot of the KX-TDA100/KX-TDA200 PBX.
1. Insert the card along the guide rails.
3.1 Installation
Guide Rail
2. Holding the card as shown below, push the release lever in the direction of the arrow so
that the card engages securely with the connector on the back board.
Back Board
Release Lever
Getting Started 21
3.1 Installation
3. Turn the 2 screws clockwise to fix the card in place.
Screws
Note
Make sure the screws are tightened to ground the card securely.
22 Getting Started
3.2 Cable Connection
Use a category 5 (CAT 5) Ethernet cable (10BASE-T/100BASE-TX) with an RJ45 connector
to connect the VoIP Gateway Card to a network device.
When connecting the card to a switching hub, use an Ethernet straight cable; when connecting
directly to a router or PC, use an Ethernet cross cable.
Note
Use only CAT 5 Ethernet cable for connection.
3.2.1 Connection for Programming
When assigning a new IP address to the VoIP Gateway Card for the first time, connect a PC
directly to the card using an Ethernet cross cable.
1. Connect the Ethernet cable to the RJ45 connector of the card.
2. Connect the other end of the cable to the PC.
3.2 Cable Connection
PC
RJ45
Ethernet Cross Cable
Getting Started 23
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