Panasonic KX-TD816NZ, KX-TD1232NZ User Manual

Digital Super Hybrid System
User Manual
KX-TD816NZ
Model No.
KX-TD1232NZ
Thank you for purchasing the Panasonic Digital Super Hybrid System.
Telephones
This system can connect digital and analogue Panasonic proprietary telephones. Single line devices such as a single line telephone, facsimile, cordless
D1232D1232
telephone, voice processing system, etc. can also be connected.
This system can double the extension capacity by connecting a proprietary telephone and a single line telephone. The proprietary telephone can share the extension with another single line telephone. Furthermore, you can connect a Panasonic digital proprietary
More Extensions
D1232D1232
telephone and a single line telephone to one jack and use them as individual extensions.
1.3.1 Connection Example 1.4.1 Adding Another Telephone in Parallel
Saves on telephone charges (Automatic Route Selection)
This system chooses the most cost-effective carrier based on the outside number dialled and the time called.
D1232
A
C
(Station Message Detail Recording)
This system can record or print out call information: date, time, extension no., dialled no., duration, etc.
B
Date
06/24/99
06/24/99
Call Record
Time
10:03AM
11:07AM
123
223
Ext
• • • • • • •
• • • • • • •
• • • • • • •
Page 27 Consult your dealer
DECT System
This system optionally supports the DECT system. A DECT Portable Station (PS) can be used in the system with other wired telephone.
D1232
You can forward your call to a voice processing system and let callers leave their messages in your mailbox when you are unable to receive calls.
Voice Mail Integration
D1232
Message
Message
Message
Message
Message
Message
DECT Portable Station 2.8.3 If a Voice Processing System is Connected
2

Impor tant Information

REMOTE
SYSTEM INTER
CONNECTION
DISA
DOORPHONE

WARNING

THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING
ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER.
DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.
THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS.
THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

WARNING

Static sensitive devices are used. To protect printed circuit boards from static electricity, do not touch connectors indicated to the right. To discharge body static, touch ground or wear a grounding strap.

The followi ng icons are used frequently in this manual.

Important Information
3

Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1.
Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
2.
Avoid using a telephone (other than a cordless type) during an electric storm. There may be a remote risk of electric shock from lightning.
3.
Do not use the telephone to report a gas leak in the vicinity of the leak.
4.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
4
Important Information

Attention

Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the unit.
This unit should be kept free of dust, moisture, high temperature (more than 40°C) and vibration, and should not be exposed to direct sunlight.
Never attempt to insert wires, pins, etc., into the vents or holes of this unit.
If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into the telephone line. If the telephone operates properly , do not reconnect the unit to the line until the problem has been repaired by an authorised Panasonic Factory Service Centre. If the telephone does not operate properly, chances are that the problem is in the telephone system, and not in the unit.
Do not use benzine, thinner, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth.
The serial number of this product may be found on the label affixed to the unit. You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase, to aid in identification in the event of theft.
MODEL NO.: SERIAL NO.:
For your future reference
Serial No.
(Found on the bottom of the unit)
DATE OF PURCHACE NAME OF DEALER DEALER'S ADDRESS
DEALER'S TELEPHONE NO.
Attention
5

Table of Contents

1Overview
1.1 Capacity ...................................................................................................................10
1.1.1 Capacity ............................................................................................................................... 10
1.2 Names and Locations............................. .. ......................................................... .....11
1.2.1 Names and Locations .......................................................................................................... 11
1.3 Connection Example...............................................................................................13
1.3.1 Connection Example............................................................................................................ 13
1.4 Adding Another Telephone in Parallel ..................................................................14
1.4.1 Adding Another Teleph one in Parallel .............................. ....... ...... ....... ...... .......................... 14
2Operation
2.1 Before Operating the Telephones..........................................................................18
2.1.1 Before Operating the Telephones......................................................................................... 18
2.2 Making Calls ............................................................................................................25
2.2.1 Basic Calling ........................................................................................................................ 25
2.2.2 Easy Dialling ....................... ....... ...... ....... ...... ....... ............................................. ...... .. ..... ...... 28
2.2.3 Redial...................................................... ............................................. ...... ....... .... .. ....... ...... 33
2.2.4 When the Dialled Line is Busy or There is No Answer......................................................... 35
2.2.5 Calling without Restrictions.................................................................................................. 40
2.2.6 Accessing the ISDN Network Service (ISDN Network Service Access).............................. 42
2.2.7 Alternating the Calling Method (Alternate Calling — Ring / Voice) ...................................... 43
2.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])..... 44
2.3 Receiving Calls........................................................................................................46
2.3.1 Answering Calls.................................................................................................................... 46
2.3.2 Answering Hands-free (Hands-free Answerback) ................................................................ 48
2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)............................................. 49
2.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])........ 51
2.4 During a Conversation............................................................................................52
2.4.1 Holding a Call....................................................................................................................... 52
2.4.2 Talking to Two Parties Alternately (Call Splitting) ................................................................. 57
2.4.3 Transferring a Call ................................................................................................................ 58
2.4.4 Answering a Call Waiting...................................................................................................... 60
2.4.5 Three-party Conversation .......... ...... ....... ............................................. ...... ....... ................... 62
2.4.6 Mute ....................... ....... ...... ....... ...... ....... ...... ....... ...... ...... ....... ...... ....... ...... .......................... 65
2.4.7 Letting Other People Listen to the Conversation (Off-Hook Monitor) [KX-T7433, KX-T7436
only].................................................................................................................................... 66
2.5 Before Leaving Your Desk......................... ................ ............... ................ .............. 67
2.5.1 Forwarding Your Calls (Call Forwarding).............................................................................. 67
2.5.2 Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability) 72
2.5.3 Preventing Other People from Using Your Telephone (Electronic Station Lockout).............. 75
2.5.4 Leaving a Call Distribution Group (Log-In / Log-Out)........................................................... 76
6
Table of Contents
2.6 Making / Answering an Announcement.................................................................78
2.6.1 Paging........................................................................................................................... ....... 78
2.6.2 Paging a Person and Transferring a Call.............................................................................. 81
2.6.3 Answering a Paged Announcement..................................................................................... 83
2.7 Setting the Telephone According to Your Needs..................................................85
2.7.1 Setting the Alarm (Timed Reminder) ................................................................................... 85
2.7.2 Refusing Incoming Calls (Do Not Disturb [DND])................................................................. 87
2.7.3 Receiving a Call Waiting (Call Waiting / Off-Hook Call Announcement [OHCA] / Whisper
OHCA)................................................................................................................................ 88
2.7.4 Displaying Your Number on the Called Party and Calling Party's Telephone (Calling /
Connected Line Identification Presentation [CLIP / COLP])............................................... 89
2.7.5 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny).............. 90
2.7.6 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override
Deny)............. ..................................................................................................................... 91
2.7.7 Turning on the Background Music........................................................................................ 92
2.7.8 Protecting Your Line against Indication Tones (Data Line Security)..................................... 93
2.7.9 Checking the Day / Night Service Status............................................................................. 94
2.7.10 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone)........................ 95
2.7.11 Clearing the Feature Settings at Your Extension (Station Programme Clear).................... 96
2.8 Using User-supplied Equipment ............................................................................97
2.8.1 If a Doorphone / Door Opener is Connected ................................................... ....... ............. 97
2.8.2 If a Host PBX is Connected.................................................................................................. 99
2.8.3 If a Voice Processing System is Connected....................................................................... 100
2.9 Using the Displa y Proprietary T e lephone................................................ ............107
2.9.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235
only].................................................................................................................................. 107
2.9.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only] ........................ 109
2.9.3 Denying Other People the Possibility of Seeing Your Call Log (Incoming Call Log Lock) [KX-
T7433, KX-T7436, KX-T7230, KX-T7235 only] ................................................................ 110
2.9.4 Using the KX-T7433, KX-T7436 or KX-T7235 ................................................................... 111
3 Operator Operation
3.1 Extension Control..................................................................................................124
3.1.1 Changing the Settings........................................................................................................ 124
3.2 System Control......................................................................................................125
3.2.1 Day / Night Service ............................................................................................................ 125
3.2.2 Turning on the External Background Music........................................................................ 127
3.2.3 Recording Outgoing Messages.......................................................................................... 128
3.2.4 Using the ANSWER / RELEASE Button [KX-T7441 only] ................................................. 131
3.2.5 Hotel Use Features [KX-T7436, KX-T7235 only] ............................................................... 132
4 Customising Your Phone & System
4.1 Customising Your Phone (Station Programming) ..............................................140
4.1.1 Customising Your Phone (Station Programming)............................................................... 140
4.1.2 Initial Settings..................................................................................................................... 141
4.1.3 Customising the Buttons .................................................................................................... 143
4.1.4 Charge Fee Management [Pre-assigned extension only].................................................. 146
Table of Contents
7
4.2 Customising Your System (System Programming) ...........................................147
4.2.1 Programming Information................................................................................................... 147
4.2.2 Date and Time Set (000)....................................................................................................154
4.2.3 System Speed Dialling Number Set (001) ......................................................................... 155
4.2.4 System Speed Dialling Name Set (002)............................................................................. 156
4.2.5 Extension Number Set (003).............................................................................................. 163
4.2.6 Extension Name Set (004) ................................................................................................. 164
5 DECT Portable Station
5.1 Safety Instruc ti o n s............... .. ................ ............... ................ ............... ................ . 168
5.1.1 Safety Instructions .. ....... ...... ....... ...... ....... ...... ............................................. ....... ...... .... ... .... 168
5.2 Before Operating the DECT Portable Station .....................................................170
5.2.1 Before Operating the DECT Portable Station..................................................................... 170
5.3 Operation ...............................................................................................................177
5.3.1 Making Calls.......................................................................................................................177
5.3.2 Receiving Calls .................................................................................................................. 180
5.3.3 Redial................................................................................................................................. 181
5.3.4 Holding a Call..................................................................................................................... 182
5.3.5 Transferring a Call .............................................................................................................. 184
5.3.6 Using the Call Directories................................................................................................... 185
5.3.7 Using Your PS in Parallel with the Wired Telephone (Super EXtra Device Ports [SXDP]) . 192
5.3.8 Locking the Keypads.......................................................................................................... 193
5.3.9 Selecting the Feature Button on the Display...................................................................... 194
5.3.10 Other Operations.............................................................................................................. 195
5.4 Customising Your PS............................................................................................201
5.4.1 Programming Information................................................................................................... 201
5.4.2 PS Programming................................................................................................................ 202
5.4.3 PBX Programming.............................................................................................................. 208
6 Appendix
6.1 Troubleshooting ....................................................................................................214
6.1.1 Troubleshooting..................................................................................................................214
6.2 Feature Number List ............................................................................................. 220
6.2.1 Feature Number List........................................................................................................... 220
6.3 Directory ................................................................................................................223
6.3.1 Directory............................................................................................................................. 223
6.4 What is This Tone?................................................................................................231
6.4.1 What is This Tone?............................................................................................................. 231
6.5 Specifications........................................................................................................ 235
6.5.1 Specifications..................................................................................................................... 235
8
Table of Contents
Section 1 Overview
This section briefly outlines your system.

Overview

9
1.1 Capacity
1.1 Capacity
1.1.1 Capacity
You can connect the following number of extensions and outside lines to your system.
KX-TD816
Outside line Extension
KX-TD1232
Outside line Extension
D816
D
IG
ITAL SU
PE
PanasonicPanasonic

Basic

System

4 8
8
16
R H
YBR
ID

SYSTEM

With optional

units

8
16
12 32
D1232
D
IG
IT
A
L
S
U
P
E
R
H
Y
B
R
ID
S
Y
S
T
E
M
PanasonicPanasonic
System

Connection

— —
24 64
10
Overview
1.2 Names and Locations
1.2.1 Names and Locations
KX-TD816
External Music Jack
1.2 Names and Locations
KX-TD1232
DIGITAL SUPER HYBRID SYSTEM
D816
D
IG
IT
A
L
S
U
P
E
R
H
Y
B
R
ID
S
PanasonicPanasonic
Power Light
D1232
PanasonicPanasonic
Paging Jack
Y
S
T
E
M
System Clear Switch Reset Button
Serial Interface (RS-232C) Connector
Ground Terminal
Battery Adaptor Connector
AC Inlet Power Switch
Ground Terminal
Inside view
REMOTE
SYSTEM INTER
CONNECTION
Outside Line Jacks Extension Amphenol
Connector
Paging Jack 2 Paging Jack 1
Serial Interface (RS-232C) Connector
Battery Adaptor Connector
DISA
DOORPHONE
External Music Jack 2 External Music Jack 1
System Clear Switch Reset Button
AC Inlet
Overview
Power Light
Power Switch
11
1.2 Names and Locations
To open the front cover
1.
Loosen the two screws on the right side of the main unit. The two screws are attached to the front cover with springs so that they will not be lost.
2.
Open the front cover in the direction of arrow .
D
D1232
1
2
3
2
D
I
G
I
T
A
L
S
U
P
E
R
H
Y
B
R
I
D
S
Y
S
T
E
M
A
P
Panasonic
a
n
a
s
o
n
ic
Screw
Screw
To close the front cover
1.
Reverse the steps above.
12
Overview
1.3 Connection Example
1.3.1 Connection Example
This diagram shows you a connection example including optional equipment.
Printer or Personal Computer
D1232D1232
M
E
T
S
Y
S
D
I
R
B
Y
H
R
E
P
U
S
L
A
T
I
G
E
D
Battery Adaptor Car Battery
To AC Outlet
Doorphone Door Opener
Panasoni cPanasoni c
Panasonic
1.3 Connection Example
External Music Source
Cell Station (CS)
DECT
To Outside Lines (with Lightning Protectors) To Extensions
Data Terminal
Cordless Phone
External SpeakerAmplifier
Telephone Answering Machine with Facsimile
Voice Processing System
Single Line Telephone
KX-T7436
KX-T7433
KX-T7440
KX-T7450
Overview
DECT Portable Station
: needs Optional Cards or Adaptor.
13
1.4 Adding Another Telephone in Parallel
1.4 Adding Another Telephone in Parallel
1.4.1 Adding Another Telephone in Parallel
A Panasonic proprietary telephone and a single line telephone, including a facsimile, cordless telephone, etc., can be connected to one extension jack in parallel. There are two types of parallel connections.
Parallelled Telephone Connection
• Any proprietar y tel epho ne and a sin gle line tel epho ne These telephones share the same extension number. Follow Method 1 or 2. To ring the single line telephone, set to ring (on) if necessary. (2.7.10 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone))
EXtra Device Port (XDP)
• Digital proprietary telephone and a single line telephone Each telephone has a different extension number and can work individually. For more information, contact your dealer. Follow Method 2 or 3.
Method 1
Modular T-Adaptor
(Panasonic KX-J66 or USOC RJA2X)
4-conductor wiring cord
For a digital proprietary telephone: Connect pins (
“T”
and “R” are not required.)
“D1”
and “D2” only.
For an analogue proprietary telephone: Connect pins
“T,” “R,” “D1”
and “D2.
D1232
D
I
G
I
T
A
L
S
U
P
E
R
H
Y
B
R
I
D
S
Y
S
T
E
M
P
Panasonic
anaso
nic
2-conductor wiring cord
Connect pins
“T”
and “R.”
14
Proprietary Telephone
Single Line Telephone
Overview
Method 2
4-conductor wiring cord
Connect pins
“T,” “R,” “D1”
and “D2.
D1232
D
I
G
I
T
A
1.4 Adding Another Telephone in Parallel
L
S
U
P
E
R
H
Y
B
R
I
D
S
Y
S
T
E
M
<Back of the KX-T7400 Series DPTs>
To single line
P
Panasonic
ana
son
ic
telephone
2-conductor wiring cord
Connect pins “T” and “R.
Single Line Telephone
Method 3
Digital Proprietary Telephone
To system
<Back of the KX-T7200 Series DPTs>
To system To single line telephone
LCD ADJ
PUSH
TO EMSS
TO TEL
Overview
15
1.4 Adding Another Telephone in Parallel
16
Overview
Section 2 Operation
This chapter shows you how to operate each feature step by step. Read this chapter to become familiar wit h the many useful features of this system.

Operation

17
2.1 Before Operating the Telephones
2.1 Before Operating the Telephones
2.1.1 Before Operating the Telephones
What kind of telephone can be used?
You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary telephone (PT) such as the KX-T7436. Operate the feature depending on the telephone you are using. If you are using a Panasonic proprietary telephone with a special function button such
as and/or has a display (D – PT), you can follow the operation with the button or display messages for easy programming. If you use a large display telephone (e.g. KX-T7436), you can follow the displayed messages to operate the features. If your telephone does not have function buttons and/or a display, you may operate the unit by entering a feature number instead. Follow the available operation with your telephone. If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary telephone.
If you use a Panasonic proprietary telephone which does not have function buttons, you may change one of the unused flexible buttons to a function button. Refer to
4.1.3 Customising the Buttons.
Feature Numbers
To operate certain features, you need to enter specified feature numbers (and an additional parameter, if required). There are two types of feature numbers as follows:
Flexible feature number
Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers (factory installed) are used for operations.
A flexible number is shown as (half-shaded key). Use the new programmed number if you have changed the feature number. Write the new number in the "Feature Number List" (Appendix).
If you use a single line telephone which doe s not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.
Tones
You will hear various tones, during or after an operation, for confirmation. Refer to "6.4.1 What is This Tone?" (Appendix).
18
Operation
2.1 Before Operating the Telephones
Display
In this manual, you will see "the display ... ." This refers to the display of a Panasonic proprietary
telephone. If your telephone is not a Panasonic proprietary telephone with a display , the message will not be displayed. If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. For example, when you set the Do Not Disturb feature, the display shows " proprietary telephones also give you easy access to operations. A message is displayed depending on the operation. By pressing the corresponding button on the side or bottom of the display , or rotating a jog dial, you can access the desired feature. For example, if turning background music on becomes available, "
BGM
" will be shown on the display. Follow the instructions in each operation.
Furthermore, depending on the display proprietary telephone, you can operate features or make calls using the display message. Refer to 2.9 Using the Display Proprietary Telephone.
Do Not Disturb.
Jan 01 03:00PM
J
a
n
0
1
0
3
:
0
0
P
M
Extension STA Speed
E
x
t
e
n
s
i
o
n
Features SYS Speed
F
e
S
a
T
t
A
u
r
S
e
p
s
e
e
Call Log
C
d
a
S
l
Y
l
S
L
S
o
p
g
e
e
d
C
CONT
O
N
T
R
RING
I
N
G
B
BGM
G
M
" Some
Using a Jog Dial
The Jog Dial can be used for the display contrast and the volume control or you can search for desired items on the display . Rotate the Jog Dial in the either direction as desired. The contrast or the volume level and the items will change as follows:
Left
(counter-clockwise)
Level decreases To the previous item
Right
(clockwise)
Level increases To the next item
Operation
19
2.1 Before Operating the Telephones
Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension number on the display. Refer to 4.2.1 Programming Information (Customising Your Phone & System).
Examples
The displays and the illustrations shown as examples are from a telephone connected to the KX­TD1232.
Restrictions
Some features may be restricted at your extension under system programming. Consult your manager or dealer.
20
Operation
2.1 Before Operating the Telephones
OR
1 8
8 8
9
to
OR
(CO)
Icon Descriptions
The following icons show you the feature availability, notes and action to operate the features. While operating the unit, you can easily refer to the Icons noted on the inside back cover of this manual.
This feature cannot be operated with a single line telephone.
Related Programming Title See "Programming," if necessary.
Off-hook (One of the following).
Lift the handset.
Press the SP-PHONE button.
Press the MONITOR button. (To start talking, lift the handset.)
On-hook (One of the following).
Hang up.
Press the SP-PHONE button.
Press the MONITOR button.
Press the corresponding function button on the proprietary telephone. (Refer to Page 22.)
Seize an external line (One of the following).
Press the CO button.
Dial automatic line access number 9.
Dial outside line number 81 to
88.
Press the Call button on the Doorphone.
Press the hookswitch lightly.
Wait for an answer.
desired no.
Enter the required number.
Talk.
<Example>
account code
Enter the account code.
extension no.
Dial an extension number. You will hear a confirmation, dial,
ring or ringback tone.
C. Tone: confirmation tone D. Tone: dial tone R. Tone: ring tone R. B. Tone: ringback tone
phone no.
Operation
Dial the telephone number. One short beep
21
2.1 Before Operating the Telephones
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of the useful function buttons listed below . These buttons make operations simple. The illustrations may differ from the buttons on your telephone.
ANSWER
AUTO ANSWER
MUTE
AUTO DIAL
STORE
FWD/DND
(CO)
ANSWER: Used to answer an incoming call.
AUTO ANSWER / MUTE: Used to receive an incoming intercom call in the hands-free mode or mute the microphone during a conversation.
AUT O DIAL / STORE: Used for System Speed Dialling or storing programme changes.
Call Forwarding / Do Not Disturb: Used to perform Call Forwarding or Do Not Disturb or change the display of an outside call information.
CO: Used to make or receive an outside call. A Loop-CO button supports all lines. Pressing this button seizes an idle line automatically. (Button assignment is required.) Also used as the desired function buttons. (Button assignment is required.) (Only the CO "number" (e.g. 1, 2) may be shown on some telephones.)
HOLD
INTERCOM
MESSAGE
MONITOR
Function:
Located beside the display.
Used to perform the displayed function or operation.
HOLD: Used to place a call on hold.
INTERCOM: Used to make or receive an intercom call.
Jog Dial: Used to adjust the volume and the display contrast or select desired items for each function.
MESSAGE: Used to leave a message waiting indication or call back the party who left the message waiting indication.
MONITOR: Used for hands-free dialling. You can monitor the party's voice hands-free.
22
CONF
(DSS)
FLASH
Conference: Used to establish a three­par ty co nversation.
DSS: Used to access the extension. (Only the "S" may be shown on some telephones.)
FLASH: Used to disconnect the current call and make another call without hanging up. Or used to send a fl ash signal to the Central Office or another connected PBX, if you programme "EFA"( External Feature Access ) to the FLASH button by system programming.
PAUSE
PROGRAM
(PF)
PAUSE: Used to insert a pause during dialling. Used as the PROGRAM button if it is not equipped.
PROGRAM: Used to enter and exit the Station Programming mode.
Programmable Feature:
Located on the upper part of the CO button or on the Console.
Assigns the desired button and used to access the stored function. Mostly used as a one-touch dialling button. (Only the "F and number" may be shown on some telephones.)
Operation
2.1 Before Operating the Telephones
SP-PHONE
TRANSFER
VOICE CALL
MUTE
VOLUME
REDIAL
RELEASE
SAVE
SHIFT
REDIAL: Used to redial. Speakerphone: Used for the hands-
free operation.
RELEASE: Used to disconnect the line.
SAVE: Used to store a dialled phone number and redial.
TRANSFER: Used to transfer a call to another party.
VOICE CALL / MUTE: Used to monitor an intercom call automatically, but it cannot be used for hands-free conversations. It also mutes the handset microphone during a conversation.
SHIFT: Used to access the second level of Soft Button functions.
VOLUME Control: Used to adjust the ringer and speaker volume and the display contrast.
Soft: Used to perform a function or operation appearing on the bottom line of the display.
If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an "Account" button.
Operation
23
2.1 Before Operating the Telephones
How to Follow the Steps
A sample operation is shown below.
2.2.5 Calling Without a Restriction
Using an account code (Account Code Entry)
An Account Code gives information about outside calls for accounting and billing purposes. You may not be able to make an outside call without an account code entry. The mode is assigned to each user. Ask your manager for your mode.
Feature title
Sub feature title
PT / SLT
ACCNT
OR
(Account)
OR
94
Press “ACCNT”, Account or dial 49.
Enter phone number.
phone no.
C.Tone
Off-hook.
(CO)
line access
Press CO or enter line access number
(9 or 81-88).
OR
no.
Conditions Hints
A Panasonic proprietary telephone user can enter an account code during a conversation and when hearing a reorder tone after the other party hangs up.
If you enter the wrong code, press the “ ” key
while entering the account code and then re-enter the code.
To cancel the entry, press the Account button or
the hookswitch while entering the code.
For your convenience, you can store the code with
the phone number in memory (e.g. Speed dialling).
If you hear a reorder tone, the entered account
code is wrong. Enter the correct code.
Customising Your Phone
4.1.3
Customising the Buttons
Create or re-arrange an Account button.
account code
Enter account code (max. 10 digits).
OR
99
Press # or dial 99.
You may give a specified account code to extension users and check their telephone usage. You can specify an account code to each client and check the call duration.
Description
Operation steps
The description of the icons are explained on page 21 and the inside back cover of this manual.
24
Programming References: The related or required programming is noted. To programme, see “Customising Your Phone & System.”
Operation
2.2 Making Calls
2.2.1 Basic Calling
Calling another extension
To another extension (Intercom Call)
PT and SLT
PT / SLT
extension no.
OR
(DSS)
Off-hook.
<Example>
When you call Mr. Thomas....
Mr. Thomas's extension number is 123.
Enter extension number or press DSS.
2.2 Making Calls
Talk.
PT / SLT
2 31
Off-hook.
The DSS button light shows the current status as follows:
Off:
The extension is idle.
Red on: Do you have an extension directory?
• Complete the directory in 6.3.1 Directory and make a copy for your reference.
For quick operation
• If you are an operator or dial some extensions frequently, the DSS button is useful.
Customising Your Phone
4.1.3 Customising the Buttons
Customising Your System
4.2.5 Extension Number Set (003)
4.2.6 Extension Name Set (004)
You or another extension is using the line.
Create or re-arrange a DSS button.
Dial 123.
Talk.
Operation
25
2.2 Making Calls
8
To an operator (Operator Call)
PT / SLT
0
Off-hook.
Dial 0.
Calling an external party
You have to seize an outside line before dialling an outside phone number because external calls are made via your system. Select one of the following methods:
Press an idle button.
Dial automatic line access number . An idle line is selected automatically.
Dial outside line number to .
8 1 8
A specific line is selected.
PT / SLT
(CO)
OR
9
OR
1
8
Off-hook.
Seize an external line (CO, 9 or 81-88).
to
8
8
9
phone no.
Talk.Enter phone number.
The CO button light shows the current status as follows:
Off:
The line is idle.
Green on: Red on:
You are using the line.
The line is in use.
CO1 to CO8 correspond to outside line numbers 81 to 88 respectively.
26
Operation
2.2 Making Calls
Hands-free operation
• You can have a conversation in the hands-free mode using the SP-PHONE button. Y ou can then perform other tasks at the same time.
Helpful hints for hands-free operation
Use your telephone in a quiet room for best performance. If the other party has difficulty hearing you, decrease the volume. If you and the other party talk at the same time, parts of your conversation will be lost. To avoid this, talk alternately.
Emergency call
• You can dial pre-programmed emergency numbers without any restrictions. In this case, you can make an emergency call without seizing an outside line.
To select the less expensive line automatically,
• seize a line.
Call information
(Automatic Route Selection)
dial "9" or press the Loop-CO button to
The following information can be referred to by repeatedly pressing the FWD/DND button as follows:
< Example >
< Meter > < Call charge > < Call duration >
CO01: 1
Extension STA Speed Features SYS Speed Call Log
CO01: 0.23$
Extension STA Speed Features SYS Speed Call Log
CO 02 0:02'28
Extension STA Speed Features SYS Speed Call Log
Customising Your Phone
4.1.2 Initial Settings–
Preferred Line Assignment — Outgoing
Select the seized line when going off-hook .
4.1.4 Charge Fee Management [Pre-assigned extension only]
Operation
27
2.2 Making Calls
2.2.2 Easy Dialling
This is convenient for frequently dialled phone numbers.
— With one touch button — Using numbers stored at your extension — Using numbers stored in the system
— To a pre-set party by going off-hook — Using a single digit number — To a Phantom extension
With one touch button (One-Touch Dialling)
PT
(One-Touch Dialling)
Off-hook.
Customising Your Phone
4.1.2 Initial Settings— Allow or cancel the one-touch operation while on-hook. (Default: Allow)
4.1.3 Customising the Buttons Create or re-arrange the One-T ouch Dialling button and store the desired number, phone number, feature number, etc.
Press One-Touch Dialling.
Full One-Touch Dialling Assignment
Using numbers stored at your extension (Station Speed Dialling)
You can store up to ten numbers at your extension for your personal use.
To store a phone number
PT / SLT
station speed
dial no.
Enter station speed dial number (0-9).
Off-hook.
03
Dial 30.
" " and PAUSE can also be stored as digits.
desired no.
Enter the desired number (max. 16 digits).
Enter a line access number (9 or 81 to 88) as the first digit before an external party number.
Dial #.
C.Tone
On-hook.
28
Operation
To dial
PT / SLT
2.2 Making Calls
station speed
dial no.
Enter station speed dial number (0-9).
Off-hook.
3
Dial 3 .
Using numbers stored in the system (System Speed Dialling)
Up to 500 parties can be stored in the system. Refer to the directory in 6.3.1 Directory.
PT / SLT
AUTO DIAL
STORE
OR
Off-hook. Press AUTO DIAL
or dial .
More than one speed dial number can be used for long telephone numbers, if the number is divided when stored.
<Dialling Example>
If the number is divided and stored in system speed dial numbers 001 and 002:
AUTO DIAL
STORE
0 0 1 0 0 2
AUTO DIAL
STORE
system speed
dial no.
Enter system speed dial number (000 - 499).
Operation
Customising Your System
4.2.3 System Speed Dialling Number Set (001)
4.2.4 System Speed Dialling Name Set (002)
29
2.2 Making Calls
To a pre-set party by going off-hook (Pickup Dialling)
You can make an outside call simply by going off-hook if you pre-assigned.
To store a phone number
PT / SLT
Off-hook.
To set / cancel
PT / SLT
Off-hook.
To dial
7
Dial
Dial 74.
4 2
742
.
47
desired
party’s no.
Enter the desired party’s number
(max. 16 digits).
Enter a line access number (9 or 81 to 88) as the first digit before an external party number.
Set
1
OR
Cancel
0
Dial 1 to set or 0 to cancel.
C.Tone
Dial #.
On-hook.
C.Tone
On-hook.
30
PT / SLT
Off-hook.
To call another party,
• connected. (Default: 1 second)
" " can also be stored as a digit.
This feature is not available for an ISDN telephone user.
dial the desired party's phone number before the pre-set line is
Operation
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