Panasonic KX-TD7696 Operating Instructions

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Operating Instructions
DECT 6.0 Portable Station
Model No. KX-TD7696
Thank you for purchasing a Panasonic DECT 6.0 Portable Station. Please read this manual carefully before using this product and save this manual for future use. Please use only the battery provided and charge the battery for at least 5.5 hours before using the handset for the first time. See page 75 for System Requirements. This product meets IP54 classification (handset only).
Document Version 2009-03
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Table of Contents

Table of Contents
Before Initial Use ......................................................................................4
Accessories (included) ..................................................................................4
Installation ......................................................................................................5
Battery Installation ......................................................................................5
Charger Connection ....................................................................................5
Charging the Battery ...................................................................................6
Charger Wall Mounting ...............................................................................6
Attaching the Belt Clip .................................................................................7
Before Operating the Handset ................................................................8
Location of Controls ......................................................................................8
Key Lock .....................................................................................................9
Meeting Mode ...........................................................................................10
Residential Mode and Office Mode ...........................................................10
Selecting the Display Language .................................................................11
Editing the Standby Display Name .............................................................11
Editing the Names of the Flexible CO Keys ...............................................12
Adjusting the Ringer Volume ......................................................................13
Adjusting the Ringer Volume or Turning the Ringer off while
Ringing ..........................................................................................................13
Changing the Vibrate Setting ......................................................................14
Adjusting the Receiver/Speaker/Headset Volume ....................................14
Changing the Usage Mode (Residential Mode/Office Mode) ...................15
Display ..........................................................................................................16
Soft Keys .......................................................................................................17
Operation Outline for Residential Mode ....................................................19
Operation Outline for Office Mode .............................................................20
Function Menus ............................................................................................21
Function Keys ..............................................................................................22
Flexible CO Keys ..........................................................................................23
Operation ................................................................................................24
Making Calls .................................................................................................24
Searching for an Item Stored in the Phonebook .......................................28
Receiving Calls .............................................................................................31
Caller ID ....................................................................................................32
During a Conversation .................................................................................33
Useful Features ............................................................................................35
Making Use of the Voice Mail Service ........................................................39
Using the Handset Phonebook .............................................................41
Handset Phonebook ....................................................................................41
Private Ring ..............................................................................................41
Storing an Item in the Handset Phonebook ...............................................41
Storing a New Item ...................................................................................41
Editing a Stored Item ................................................................................42
Storing an Item Using the Predialing ........................................................43
Storing an Item Using the Outgoing Call Log ............................................43
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Table of Contents
Storing an Item Using the Incoming Call Log ............................................44
Storing an Item Using the PBX System Phonebook .................................45
Storing an Item Using the PBX Extension Phonebook .............................46
Editing Category Names ...........................................................................46
Assigning Hot Keys .....................................................................................47
Entering Characters .....................................................................................48
Character Mode Table ..............................................................................49
Locking the Handset Phonebook ...............................................................50
Locking the Handset Phonebook ..............................................................50
Unlocking the Handset Phonebook ...........................................................50
Unlocking the Handset Phonebook Temporarily .......................................51
Deleting Stored Items ............................................................................52
Deleting Stored Items in Handset Phonebook/Hot Key Dial/Outgoing Call
Log/Incoming Call Log ................................................................................52
Handset Phonebook .................................................................................52
Hot Key Dial ..............................................................................................52
Outgoing Call Log .....................................................................................53
Incoming Call Log .....................................................................................53
Configuring Handset Settings ..............................................................54
Changing the Initial Settings .......................................................................54
Handset Setting Menu Layout ...................................................................55
Memo Alarm Setting .................................................................................62
Troubleshooting and Error Messages .................................................64
Troubleshooting ...........................................................................................64
Error Messages ............................................................................................66
Important Information ............................................................................67
Battery Information ......................................................................................67
Important Safety Instructions .....................................................................68
For Your Safety ............................................................................................68
For Best Performance ..................................................................................70
FCC and Other Information .........................................................................72
Customer Information ...............................................................................73
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Before Initial Use

Please read “Important Information” on page 67 before using. Read and understand all instructions.
Before Initial Use

Accessories (included)

AC adaptor .................. One Charger ....................... One Battery ......................... One
[Part No.] [Part No.] [Part No.]
PQLV203 PSWETD7696M N4HHGMB00005 or
HHR-P103
Belt Clip ....................... One Battery Cover ............... One Screws and Washers .... Two
[Part No.] [Part No.] [Part No.]
PSKE1098Z1 PSKK1056Z1 Screws: PQHE5004Y
Washers: XWG35FJ
To order accessories, call toll free 1-800-332-5368.
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1
2
3
5
4
Before Initial Use

Installation

Battery Installation

Insert the battery as shown. Close the cover as indicated by the arrow. Close the latch to secure the cover in place.

Charger Connection

Connect the AC adaptor to the charger.
To AC Outlet
The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
• Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
Fasten the AC adaptor cord to the cord holder.
Use only the Panasonic AC adaptor PQLV203.
WARNING
To reduce the risk of fire or electric shock, do not overload AC outlets and extension cords.
Do not bundle the charger's AC adaptor cord with the power cords of machines located nearby.
Completely insert the AC adaptor/power plug into the AC outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
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25 mm
(1 in)
for charger
Washer
Drive the screw to this point.
Screws
25 mm
(1 in)
Before Initial Use

Charging the Battery

At the time of shipment, the battery is not charged. Please charge the battery for at least
5.5 hours before using the handset for the first time.
When the battery has been completely charged, the charge indicator will change from red to green. For more information, refer to “Battery Information” on page
67.
To AC Outlet
It is normal for the handset and charger to feel warm while the battery is charging.
Keep devices sensitive to magnetic fields away from the charger.
Use only the included charger.

Charger Wall Mounting

1. Install the two included screws in the wall, spacing them 25 mm (1 in)
apart.
2. Mount the charger securely on the wall.
Make sure that the wall that the charger will be attached to is strong enough to support the weight of the handset and charger (270 g [0.6 lb]). If not, it is necessary for the wall to be reinforced.
When this product is no longer in use, make sure to detach it from the wall.
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Attaching the Belt Clip

You can attach the handset to your belt by following the steps below.
[To attach] [To remove]
Allows phone straps and similar objects to be connected.
Before Initial Use
Insert the clip into the designated notches in the handset.
Remove the belt clip.
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A
H
I
J
K L
M
N O
B
C
D
F
E
G
K
L

Before Operating the Handset

Location of Controls

Before Operating the Handset
The headset is an option. Please use only a Panasonic headset below. KX-TCA86/KX-TCA91/ KX-TCA92
Open the cover.
[Back View]
Speaker
Press POWER for
more than 2 seconds. [Power On] Standby mode [Power Off] Blank display
Up
Left Right
Down
You can use the Joystick to move the cursor in the desired direction. Press the center button to confirm a selection.
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A
I
B
C
D
K
E
L
F
M
G
N
H
O
Before Operating the Handset
Ringer/Charger Indicator Headset Jack TALK/SP-PHONE (Speakerphone) KeyJ Left/Right Soft Key
Used to make or answer calls, or toggle between the Receiver/Hands-free
mode during a conversation.
HOLD Key
Used to place a call on Hold. Used to end calls, exit the Phonebook or
Meeting Mode Key
Used to turn Meeting Mode on or off when pressed for more than 2 seconds in standby mode. For more information, refer to “Meeting Mode” on page 10.
Message Key
Used to leave a message waiting indication, or to call back the party who left a message waiting indication.
Charge Contact Receiver
*1 You can talk with the other party alternately through the speaker in a quiet room.
During a conversation using a headset, Hands-free mode does not work.
*1
Display
Refer to “Display” on page 16.
Used to select the function displayed directly above each key. Functions are displayed based on the current context.
POWER/CANCEL Key
Function mode, or turn the handset on or off.
Joystick
Used to adjust the ringer/receiver volume, select Function menus and the function displayed directly above it, and to move the cursor to select a desired item.
TRANSFER/CLEAR Key
Used to transfer a call to another party, or to clear digits or characters.
INTERCOM Key
Used to make or answer intercom calls.
Microphone

Key Lock

You can lock all keys other than the Joystick while the handset is in standby mode.
Display Icon]
[
Unlocked Locked
Press the Joystick for more than 2 seconds to lock/unlock.
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Before Operating the Handset

Meeting Mode

Meeting Mode allows you to turn off the ringer and set the handset to vibrate when calls are received. This can be useful in situations where you do not want to be disturbed, such as during a meeting. When Meeting Mode is active, the microphone’s sensitivity is increased, and the following features are turned off automatically, regardless of their settings. – Ringer Volume
– Ring On Charger – Auto Answer – Key Tone – Range Alarm – Low Battery Alarm
If you set the handset on the charger during Meeting Mode, the handset will not vibrate*1.
*1 Please note that if you set the handset on the charger while receiving an incoming call, vibration
will stop. Once the vibration stops, the handset will not vibrate again for that call, even if the handset is lifted up again. (If Quick Answer is set, lifting up the handset will answer the call.)

Residential Mode and Office Mode

You can choose one of the following modes depending on how you intend to use the handset: – Residential Mode
This mode is designed for residential use.
– Office Mode
This mode is designed for business use.
Note
The soft keys and procedures vary depending on the mode. Please note that the soft keys and procedures in this manual are based on Residential mode. For details about soft keys differences, see “Soft Keys” on page 17. For details about procedure differences, see “Operation Outline for Residential Mode” on page 19 and “Operation Outline for Office Mode” on page 20.
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Before Operating the Handset

Selecting the Display Language

You can select the desired language (English/Spanish/French).
Press the Joystick.
Select “Language”.
Select “
Setting Handset”.
Press the Joystick.
Press the Joystick.
Select the desired language. (Auto/English/Español/ FRANÇAIS)
Select “Display Option”.
Press the Joystick.
Press the Joystick.
When set to “Auto”, the language settings of the PBX will be used.
The display language of both the handset and PBX can be selected, and both should be set to the same language. For more information, refer to the user documentation for your PBX.

Editing the Standby Display Name

You can edit the name of the standby mode display of the handset.
Press the
Joystick. Select “ Setting
Handset”.
Press the Joystick. Select “Display
Option”.
Press the Joystick. Select “Standby
Display”.
Enter name.
(max. 16 characters)
Press the Joystick. Press the Joystick.
Press the Joystick. Select “Edit”.
To enter characters, see page 48.
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Before Operating the Handset

Editing the Names of the Flexible CO Keys

You can edit a name for each flexible CO key of the handset.
Press the Joystick.
Select “F-CO Key Name”.
Press the Joystick.
Select “
Setting Handset”.
Press the Joystick.
Enter name.
(max. 12 characters)
To enter characters, see page 48.
Press the Joystick.
Select the desired base. (Base 1-4)
Select “Key Option”.
Press the Joystick.
Press the Joystick.
Press the Joystick.
Select the desired flexible CO key.
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Adjusting the Ringer Volume

Before Operating the Handset
Press the Joystick. Select “
Ringer Volume”.
Press the Joystick.
To set the ringer pattern, see page 56.
Press the Joystick. Select the desired
setting. (Step Up/
Step Down/Level 1-6/Off)

Adjusting the Ringer Volume or Turning the Ringer off while Ringing

While receiving a call
[To adjust the ringer volume]
Move the Joystick UP or DOWN to adjust the volume. [To turn the ringer off]
OR
*1
Press the Joystick. Press CANCEL.
*1 The adjusted volume level will also be used for subsequent calls.
If you attach the headset while receiving an incoming call, the ring from the handset does not switch to the headset. If you attach the headset before receiving an incoming call, and headset tone is set to on, a tone will be heard from the headset. If Vibrate is set to on, the handset will vibrate whether a headset is attached or not.
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Before Operating the Handset

Changing the Vibrate Setting

Press the Joystick.
Select “Vibrate”.
To set Vibrate only, without ringing, select “
Select “
Setting Handset”.
Press the Joystick.
Press the Joystick.
Select one of the following: – Vib.& Ring
Vib.® Ring
Off
Select “Incoming Option”.
Press the Joystick.
Press the Joystick.
Vib.& Ring” and set the Ringer Volume
to off, or turn Meeting Mode on. (See page 10, 13.)

Adjusting the Receiver/Speaker/Headset Volume

During a conversation
Move the Joystick UP or DOWN to adjust the volume. (Receiver Volume—Level 1-4, Speaker Volume—Level 1-6, Headset Volume—Level 1-4)
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Press the Joystick.
Press the Joystick.
Press the Joystick.
Press the Joystick.
Press the Joystick.
Select “ResidentialMode”.
Select “
Setting Handset”.
Select the desired mode: – On: Residential modeOff: Office mode
Select “Other Option”.
Before Operating the Handset

Changing the Usage Mode (Residential Mode/Office Mode)

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B C D
E
F
A
Full
Low
Needs to be charged.
Before Operating the Handset

Display

A Within range of a Cell Station
(CS)
Out of range C Auto Answer
Intercom Indicator Call Forwarding (See
Off-hook Status Do Not Disturb (See
Message Waiting Ringer Volume OFF
Phonebook Meeting Mode (See
Battery Indicator
*1 Refer to “Battery Information” on page 67.
*1
B Extension Number and Name
To edit the standby display name, see page 11.
page 35.)
page 35.)
(See page 13.)
page 10.)
Vibrate (See page 14.)
D Incoming Call Log Status E Date and Time Display F Soft Keys (See page 17.)
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CLR
Before Operating the Handset

Soft Keys

Icons and information shown on the display will vary depending on the context. To select an item shown on the display, press the corresponding soft keys.
Opens the Handset Phonebook. Pressing this key for more than 2
seconds locks the Phonebook.
*2
Displayed when in Phonebook Lock. Pressing this key and then entering the password (default:
1234), unlocks the Phonebook temporarily. Pressing for more than 2 seconds, then entering the password (default: 1234), unlocks the Phonebook.
Stores a new item in the Phonebook.
Opens the PBX System Phonebook.
Opens the PBX Extension Phonebook.
Displays the caller information stored in the Handset Phonebook while receiving a call.
Displays the caller information stored in the system while receiving a call.
*2
Establishes a multiple-party conversation (Conference).
Searches for an item in the Phonebook alphabetically.
Displayed when in Alphabetic character entry mode. Pressing this key switches to Numeric character entry mode.
Displayed when in Numeric character entry mode. Pressing this key switches to Special character entry mode.
*1
Displayed when in Special character entry mode. Pressing this key switches to Alphabetic character entry mode.
Inserts a dialing pause.
Clears digits or characters.
Turns the microphone mute on or off during a conversation.
*2
Flashes when Mic Mute is on.
Turns the ringer off.
Opens the main menu. Pressing this key for more than 2
*2
seconds locks all keys.
Returns to the previous display.
*2
Opens the list menu (edit/delete in the Phonebook, etc.).
*2
Confirms the entry.
Displayed when in Key Lock mode. Pressing this key for more than 2 seconds unlocks the keys.
Advances to the next display.
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Before Operating the Handset
Displays the Outgoing Call Log. Used to clear the Memo Alarm
*2
Displays the last dialed number. Used to enter an “X” when storing
Opens the Incoming Call Log. Disconnects the current call and
Opens the Incoming Call Log Group.
Used to select an item when in setting mode.
Used to select AM or PM when setting the Memo Alarm feature.
Display a list of flexible CO keys. Display a list of Phonebooks and
*1 This function is only available in Office mode. *2 This soft key appears only in Office mode.
display setting.
the Line Access CD.
make another call without
*2
hanging up.
Used to register the handset with the PBX simply.
Displayed when it is possible to use an arrow key to make a selection.
Displayed when the corresponding soft key has no function.
call logs.
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[Main Menu]
H/S Phonebook”“Incoming Log”
*1
Outgoing Log
PBX Phonebook
”“
EXT Phonebook
”“
Group Log
[Function Keys] [In standby mode] [Flexible CO Keys]
OR
Select the desired item, then press .
Before Operating the Handset

Operation Outline for Residential Mode

Handset functions are accessed through the display menu and selected with the Joystick and soft keys.
*1
Moving the Joystick
displays the phone number.
To enter characters, see page 48. To search for an item stored in the Phonebook, see page 28.
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[Main Menu]
[Function Keys] [In standby mode] *1 [Flexible CO Keys]
H/S Phonebook”“Incoming Log”
*2
Outgoing Log
PBX Phonebook
”“
EXT Phonebook
”“
Group Log
Before Operating the Handset

Operation Outline for Office Mode

Handset functions are accessed through the display menu and selected with the Joystick and soft keys. The guidance display is shown in standby mode for easy operation.
*1 You can select whether the guidance display is shown or not. (See page 59.) *2
Moving the Joystick
displays the phone number.
To enter characters, see page 48. To search for an item stored in the Phonebook, see page 28.
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Before Operating the Handset

Function Menus

Press the Joystick to display the main and sub menus.
Main Menu—While in Standby Mode
Ringer Volume:
Accesses the “Ringer Volume” setting.
New Phonebook:
Stores a new item in the Phonebook.
Memo Alarm:
Accesses the “Memo Alarm” settings.
Setting Handset:
Accesses the “Setting Handset” settings.
PBX Program:
Enters PBX Personal Programming mode. For PBX Personal Programming, refer to the user documentation for your PBX. Press Personal Programming mode.
Sub Menu—While Off-hook/During a Conversation
Phonebook:
Opens the Phonebook.
New Phonebook:
Stores a new item in the Phonebook.
Outgoing Call Log:
Enters the Outgoing Call Log.
Incoming Call Log:
Enters the Incoming Call Log.
to exit from PBX
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Before Operating the Handset

Function Keys

Functions of the handset can be activated through the display key list. Move the Joystick
to display the feature key list.
1: Redial
Redials the last dialed number.
2: Fwd/DND
Displays and/or sets Call Forwarding and Do Not Disturb.
3: Flash/Recall
Disconnects the current call and make another call without hanging up.
4: Auto Answer
Answers an incoming call automatically in hands-free mode. “A.Ans” is displayed in standby mode.
5: Conference
Establishes a multiple-party conversation.
6: Pause
Inserts a dialing pause.
7: Auto Dial
Makes a call through PBX Personal/System Speed Dialing.
0: PBX Program
Enters PBX Personal Programming mode. Press PBX Personal Programming mode.
to exit from
For PBX Personal Programming, refer to the user documentation for your PBX.
Shortcut Combinations
Redial Conference
Fwd/DND Pause
Flash/Recall Auto Dial
Auto Answer PBX Program
For operation, see page 24.
To edit the function key list, see page 58.
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Before Operating the Handset

Flexible CO Keys

A flexible CO key can be used either to seize a line in order to make or receive an outside call (F-CO key), or used as a function key. Press the flexible CO key list. Here you can access the 12 flexible CO keys. The icon shown beside
each F-CO key indicates line status similarly to the LED indicators on a Proprietary Telephone; is the same as a green LED, and is the same as a red LED. [Example]
or move the Joystick to display
Understanding the F-CO Key Icons
(on):
(flashing rapidly):
(flashing slowly): You have a call on hold on this line.
(on): This line is in use by someone else.
(flashing rapidly):
(flashing slowly): Someone has a call on hold on this line.
(no icon): This line is idle.
*1 The meanings of these icons vary depending on the status of the CO line.
You are currently using this line.
You have an incoming call on this line. (An outside call is coming in on a single extension.)
You have an incoming call on this line. (An outside call is coming in on multiple extensions simultaneously.)
*1
To select a key, press its key number, or move the Joystick to select the desired key
and press .
To edit the names of flexible CO keys, see page 12.
For more information, refer to the feature documentation for your PBX.
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(idle CO key no. [0-9, , #])
Outside Phone No.
OR
OR
(idle CO key)
Select “Outgoing Log”.
Select “Incoming Log”.

Operation

Making Calls

Operation
To an extension
Extension No.
To an outside party
To use the Line Access Numbers
Calling
Outside Phone No.
OR
CO Line Group No.
To use Flexible CO Keys
To use Hot Key Dial
*1
(Press the dialing key assigned as a Hot Key for more than 1 second.)
To use the Outgoing Call Log
*2
To use the Incoming Call Log
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To use the Incoming Call Log Group
Incoming Call
Log Group No.
Select “Group Log”.
Name
*4
OR (if required)
Select “H/S Phonebook”.
Name
*4
OR (if required)
Select “PBX Phonebook”.
Name
*4
OR
(if required)
Select “EXT Phonebook”.
Operation
Calling
To use the Handset Phonebook
*3
To use the PBX System Phonebook*2
To use the PBX Extension Phonebook
*3
*3
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(“ PBX Program”)
(F-CO Key)
OR
Desired No.
Operation
One-touch Dialing
To store
To dial
(One-touch Dialing key)
Hot Line
To store
Desired Phone No.
To set/cancel
To dial
To dial
System Speed Dial No. (3 digits)
Doorphone No. (2 digits)
Set
Cancel
Operator Call
System Speed Dialing
Doorphone Call
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Operation
Automatic Callback Busy
To set
While hearing a busy tone
To answer from an idle extension
While hearing a callback ring
Outside Phone No.
*1 To assign a phone number to a Hot Key, see page 47. *2 When a call is made using the PBX System Phonebook, the called party’s name is not stored in
the Outgoing Call Log. To log the name as well as the number, copy the item into the Handset Phonebook before dialing it. (See page 45.)
*3 To store an item in the Phonebook, see page 41.
To search for an item stored in the Phonebook, see page 28.
*4 This step can be omitted.
To enter characters, see page 48.
You can confirm that the number was dialed correctly before calling (Predialing) by
entering the number, then pressing
To clear an entire number while predialing, press for more than 1 second.
If an outside call is received from a phone number stored in the Handset Phonebook, the number and name of the caller will be displayed in the call log.
To cancel dialing, press
.
If “ ” flashes, move closer to the CS and dial again.
For more information, refer to the user documentation for your PBX.
To cancel
To answer from an idle CO line
While hearing a callback ring
.
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Press the Left Soft Key.
Press the Joystick UP or DOWN repeatedly.
Select “H/S Phonebook”.
Press the Joystick.
Enter name or first character of the desired name.
OR
Press the Joystick.
Move the Joystick UP or DOWN.
Select the desired item. (if required)
Press the Left Soft Key.
Select “H/S Phonebook”.
Press the Joystick.
Press #. Select the desired
Category Number.
Press the Joystick.
Enter name.
*1
OR
Press the Joystick.
Move the Joystick UP or DOWN.
Select the desired item. (if required)
Press the Joystick.
Press the Left Soft Key.
Select “H/S Phonebook”.
Operation

Searching for an Item Stored in the Phonebook

You can search for an item in the Phonebook by following the steps below.
Handset Phonebook
Scrolling through all items
Searching by name or first character(s) of name
Searching by category
*1 This step can be omitted.
To enter characters, see page 48.
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Press the Joystick UP or DOWN repeatedly.
Press the Joystick.
Press the Left Soft Key.
Select “PBX Phonebook”.
Enter name or first character of the desired name.
OR
Press the Joystick.
Move the Joystick UP or DOWN.
Select the desired item. (if required)
Press the Joystick.
Press the Left Soft Key.
Select “PBX Phonebook”.
Operation
While an item is displayed you can:
– Return to the “<Enter Name>” display by pressing , then search for another
item.
– Search for another item by pressing the dial key that corresponds to the letter you
are searching for. If there is no entry that corresponds to the letter you selected, the next entry will be displayed.
PBX System Phonebook
Scrolling through all items
Searching by name or first character(s) of name
To enter characters, see page 48.
While an item is displayed you can:
– Return to the “<Enter Name>” display by pressing
, then search for another
item.
– Search for another item by pressing the dial key that corresponds to the letter you
are searching for. If there is no entry that corresponds to the letter you selected, the next entry will be displayed.
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Press the Joystick UP or DOWN repeatedly.
Press the Joystick.
Press the Left Soft Key.
Select “EXT Phonebook”.
Enter name or first character of the desired name.
OR
Press the Joystick.
Move the Joystick UP or DOWN.
Select the desired item. (if required)
Press the Joystick.
Press the Left Soft Key.
Select “EXT Phonebook”.
Operation
PBX Extension Phonebook
Scrolling through all items
Searching by name or first character(s) of name
To enter characters, see page 48.
While an item is displayed you can:
– Return to the “<Enter Name>” display by pressing , then search for another
item.
– Search for another item by pressing the dial key that corresponds to the letter you
are searching for. If there is no entry that corresponds to the letter you selected, the next entry will be displayed.
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Receiving Calls

(rapidly flashing F-CO key [0-9, , #])
OR
OR
(rapidly flashing F-CO key)
Receiving
An Intercom Call/An Outside Call/An Group Call
An Intercom Call
An Outside Call on a specific line
Call Pickup
Directed
Extension No.
Group
Group No. (2 digits)
Operation
You can also answer a call with the following features: – Any Key Answer (See page 58.) – Quick Answer (See page 58.) – Auto Answer (See page 58.)
You can select the ringer, LED, and vibrate pattern for each type of incoming call. (See page 56.)
For more information, refer to the user documentation for your PBX.
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Operation

Caller ID

If an outside call that contains Caller ID information (a caller’s name and telephone number) is received, this information will be logged in the incoming call log and displayed on the handset in one of the two following ways. – If the caller’s information is stored in the PBX, that information can be displayed.
– If the caller’s information is stored in the handset, that information can be displayed.
If information is stored in both the PBX and in the handset for the same caller, you can choose which information will be displayed on the handset. Caller information stored in the PBX is displayed by default. (See “Caller ID Disp” on page 59.) If you set the handset to display the caller information stored in the handset, caller information stored in the PBX will be displayed if the caller is not stored in the handset. When receiving a
call, you can display the information stored in the handset by pressing
the information stored in the PBX by pressing .
The caller information can be displayed even if a line access number, CO line number,
or P ( ) is stored in the Phonebook. (See “Line Access CD” on page 61.)
, and display
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During a Conversation

(slowly flashing F-CO key [0-9, , #])
OROR
(slowly flashing F-CO key)
Transferring a Call
To an extension
Extension No.
To an outside party
Operation
Outside Phone No.
CO Line Group No.
To hold (Regular Hold)
To hold (Exclusive Call Hold)
To retrieve a call
An Intercom Call
An Outside Call
OR
Holding
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Desired Phone No.
(Talk to the new party.)
(Talk with multiple parties.)
Select “Conference”.
Select “Conference”.
Press the Joystick.
Press the Joystick.
Select “Conference”.
Press the Joystick.
Operation
Three-party Conference
To add another party during a conversation
To leave a conference
To return to the call before the transfer destination answers, press .
The method used to hold a call depends on the Call Hold mode (Regular Hold/Exclusive Call Hold). Ask your manager what the current mode is.
When you hold several outside calls, you need to assign F-CO Keys (Single Line/Loop Line/Trunk Group) as necessary beforehand.
For more information, refer to the user documentation for your PBX.
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Useful Features

All Calls
Busy
No answer
Busy/No answer
Cancel
Call Forwarding
Both Calls
Outside Calls
Intercom Calls
CO Line Access No.
Operation
Destination
Extension No.
OR
Outside Phone No.
Follow Me
Follow Me Cancel
Sending a Call Waiting Tone
While hearing a busy tone
Wait for an answer.
To set/cancel for intercom calls
To set/cancel for outside calls
Your Extension No.
Do Not Disturb
Both Calls
Outside Calls
Intercom Calls
Call Waiting
No call
Tone
No tone
Tone
Set
Cancel
*1
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Disregard this step if both parties are extensions.
(rapidly flashing F-CO Key [0-9, , #])
OR
OR
(rapidly flashing F-CO Key)
OR
OR
Operation
Call Waiting
To talk to the new party (While hearing the Call Waiting tone)
To terminate a current status
To hold and then talk to the new party
Paging
To page
Paging Group No. (2 digits) (Announce)
Wait for an answer.
To answer
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To set
To cancel
For Log-in
For Log-out
Absent Message
Will Return Soon
Gone Home At Ext %%%% + Extension no. Back at %%:%% + Hour:Minute Out until %%/%% + Month/Day
In a Meeting
Enter required no.
Log-in/Log-out
Specified ICD Group* Extension No.
All
Operation
*2
* ICD Group: Incoming Call Distribution Group
Extension Feature Clear
Extension Dial Lock
To lock
To unlock
Extension PIN* (max. 10 digits)
* PIN: Personal Identification Number
*3
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Your Extension No.
(“ PBX Program”) (F-CO Key)
Operation
Message Waiting
Caller
To leave a message waiting indication
When the called extension is busy or does not answer
OR
To cancel a message waiting indication
Desired Extension No.
Called extension
To call back
OR
To clear message waiting indications left on your extension
*4
Your Extension No.
*1 You cannot send a call waiting tone when
the called party has not set the Call Waiting feature.
the called party has set the Data Line Security feature.
*2 Enter the desired value in the “%” positions. You must enter the correct number of characters as
represented by the “%” using 0 to 9 or . To change the default messages and create your personal messages (Message no. 9), refer to the
documentation for your PBX.
*3 If you do not set an extension PIN, you cannot lock and unlock your extension. *4 You can register a flexible CO key to the clear message waiting indications feature (for one-touch
operation).
To register
To clear message waiting indications (one-touch operation)
(One-touch dialing key)
For more information, refer to the user documentation for your PBX.
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Page 39

Making Use of the Voice Mail Service

Listening to a Message
From your own extension KX-TVA series
VPS* Extension No.
Mailbox Password*1 +
If you have no password, you can skip the last step.
* VPS: Voice Processing System
Listen to Message
Deliver Message
Mailbox Management
Automated Attendant
Message Notification
Other Features
End Call
Operation
From someone else’s extension
VPS Extension No.
Mailbox No. Mailbox Password*1 +
If you have no password, you can skip the last step.
Leaving a Message From your own extension
Mailbox Password*1 + From someone else’s extension
VPS Extension No.
Enter the desired mailbox no. Leave a message
To send the message immediately
(KX-TVA series)
(KX-TVS series)
To set the delivery time
Mailbox No.
Mailbox Password*1 +
If you have no password, you can skip the last step.
KX-TVS series
Listen to Message
Deliver Message
Check Mailbox Distribution
Automated Attendant
Mailbox Management
Other Features
End Call
Follow the guidance
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Operation
During Playback
Repeat Voice Guidance
Exit Menu
*1 For more information on the Mailbox Password, refer to the user documentation for the VPS.
Some feature access numbers may vary depending on the market. Please consult your local dealer for the details.
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Page 41

Using the Handset Phonebook

Handset Phonebook

Using the Handset Phonebook
You can store up to 100 items with names, phone numbers, and category numbers in the handset for easy access. You can set unique Ringer/LED/Vibrate patterns for each category to identify incoming calls. All Phonebook items are stored in alphabetical order. For security purposes, you can lock the Phonebook. To make a call using the Phonebook, see page
24.
Note
We recommend that you keep a copy of your Handset Phonebook in case data becomes unrecoverable due to product malfunction.

Private Ring

You can organize entries in the Phonebook into one of 9 Private Ring Categories. It is possible to set a different ringer/LED/vibrate pattern*1 for each category. When the displayed Caller ID*2 matches a phone number or name stored in the Phonebook, the
handset rings according to the Private Ring Category settings.
*1 For Ringer/LED/Vibrate patterns, see page 56. *2 For Caller ID information, see “Caller ID” on page 32.

Storing an Item in the Handset Phonebook

Storing a New Item

Press the Joystick.
Press the Joystick.
Select the desired category number (1-9) or Off.
To enter characters, see page 48.
The valid digits are “0” through “9”, “
Select “ New Phonebook”.
OR
Move the
Joystick UP or DOWN.
Press the Joystick.
Enter phone number.
(max. 32 digits)
Press the Joystick.
”, “#”, “P ( )”.
Enter name.
(max. 16 characters)
Press the Joystick.
Press the Joystick for “Save”.
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Press the Left Soft Key.
Press the Joystick.
Press the Joystick for “Save”.
Enter name.
*1
OR
Press the Joystick.
Move the Joystick UP or DOWN.
Select “H/S Phonebook”.
Select “Edit”. Press the
Joystick.
Edit name. (max. 16 characters)
OR
Press the Joystick.
Move the Joystick UP or DOWN.
Press the Joystick.
Edit phone number. (max. 32 digits)
Press the Joystick.
Select the desired category number (1-9) or Off.
Select the desired item. (if required)
Press the Joystick.
Using the Handset Phonebook
When storing an outside phone number, you should first store a line access number.

Editing a Stored Item

*1 This step can be omitted.
To enter characters, see page 48.
To search for an item in the Phonebook, see page 28.
The valid digits are “0” through “9”, “ ”, “#”, “P ( )”.
To change a character or digit, move the Joystick it, then enter the new character or digit.
To clear an entire line, press
To move the cursor to the left or right, move the Joystick or , respectively.
42
for more than 1 second.
to highlight it, press to delete
Page 43

Storing an Item Using the Predialing

Select the desired item.
Press the Joystick.
Select “Save Phonebook”.
Enter a name, phone number, and select the category number (1-9) or Off.
*1
Press the Joystick.
Press the Joystick for “Save”.
Press the Left Soft Key.
Select “Outgoing Log”.
Press the Joystick.
Enter phone number.
(max. 32 digits)
Using the Handset Phonebook
Enter name.
(max. 16
characters)
Press the
Joystick.
OR
Press the Joystick.
Select the desired category number (1-9) or Off.
Move the
Joystick UP
or DOWN.
Edit phone number. (max. 32 digits)
Press the
Joystick.

Storing an Item Using the Outgoing Call Log

OR
Press the Joystick.
Press the Joystick for “Save”.
*1
Press to confirm each entry. (name: max. 16 characters/phone number: 32 digits)
When storing an outside phone number, the line access number will be stored automatically. The line access number must be identical to the handset’s “Line Access CD” setting (Other Option). (See page 61.)
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Press the Left Soft Key.
Select the desired item.
Press the Joystick.
Enter a name, phone number, and select the category number (1-9) or Off.
*1
Select “Save Phonebook”.
Press the Joystick.
Press the Joystick.
Press the Joystick for “Save”.
Select “Incoming Log”.
Using the Handset Phonebook

Storing an Item Using the Incoming Call Log

*1
Press to confirm each entry. (name: max. 16 characters/phone number: 32 digits)
When storing an outside phone number, the line access number will be stored automatically. The line access number must be identical to the handset’s “Line Access CD” setting (Other Option). (See page 61.)
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Enter name.
*1
OR
Press the Joystick.
Move the Joystick UP or DOWN.
Select the desired item. (if required)
Press the Joystick.
Select “Save Phonebook”.
Press the Joystick.
Enter a name, phone
number, and select the category number (1-9)
or Off.
*2
Press the Joystick for “Save”.
Press the Left Soft Key.
Select “PBX Phonebook”.
Press the Joystick.
Using the Handset Phonebook

Storing an Item Using the PBX System Phonebook

*1 This step can be omitted. *2
Press
To search for an item in the Phonebook, see page 28.
to confirm each entry. (name: max. 16 characters/phone number: 32 digits)
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Enter name.
*1
OR
Press the Joystick.
Move the
Joystick UP or DOWN.
Select the desired item. (if required)
Press the Joystick.
Enter a name, phone
number, and select the category number (1-9)
or Off.
*2
Select “Save Phonebook”.
Press the Joystick.
Press the Joystick for “Save”.
Press the Left Soft Key.
Select “EXT Phonebook”.
Press the Joystick.
Using the Handset Phonebook

Storing an Item Using the PBX Extension Phonebook

*1 This step can be omitted. *2
Press to confirm each entry. (name: max. 16 characters/phone number: 32 digits)
To search for an item in the Phonebook, see page 28.

Editing Category Names

You can edit the names of the categories in the Handset Phonebook.
Press the Joystick.
Select “Category Name”.
46
Select “
Setting Handset”.
Enter name.
(max. 15 characters)
Press the Joystick.
Press the Joystick.
Select the desired category number (1-9).
Press the
Joystick.
Select “Display Option”.
Press the Joystick.
Press the Joystick.
Page 47
Enter name.
*1
OR
Press the Joystick.
Move the Joystick UP or DOWN.
Select the desired item. (if required)
Press the Joystick.
Select “Regist.Hot Key”.
Press the Joystick.
Select a blank hot key number (0-9).
Press the Joystick.
Press the Joystick for “Save”.
Press the Left Soft Key.
Select “H/S Phonebook”.
Press the Joystick.
Using the Handset Phonebook

Assigning Hot Keys

You can assign a phone number stored in the Handset Phonebook to a key to be used as a Hot Key.
*1 This step can be omitted.
To search for an item in the Phonebook, see page 28.
A “ ” will be displayed next to hot key numbers that have a Phonebook item registered to them.
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Page 48
A, a
B, b
C, c
Using the Handset Phonebook

Entering Characters

You can enter characters and digits using the dialing keys. You can select one of 3 character modes by pressing the Right Soft Key while entering a name. The function icon above the soft key displays the current character mode. See “Character Mode Table” (page 49) for available characters.
To change the character mode while editing a name in the Phonebook, press the Right Soft Key.
Alphabet Numeric Extended
Example: To enter “Anne” in Alphabet Mode.
To switch between uppercase and lowercase, press .
To enter a character located on the same dialing key as the previous character, move the cursor by moving the Joystick , then enter the desired character.
If you enter a different character by mistake, move the Joystick to highlight the character, press
To clear an entire line, press for more than 1 second.
To move the cursor, move the Joystick .
to delete it, then enter the correct character.
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Page 49

Character Mode Table

Using the Handset Phonebook
Keys ABC (Alphabet)
0-9
(Numeric)
1
2
3
4
5
6
7
8
9
0
+ÀÂ (Extended)
Press before or after entering a character to change between uppercase and lowercase.
Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter “C”, press
three times.
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Select “Phonebook Lock”.
Press the Joystick.
Select “On”.
Press the Joystick.
Press the Joystick.
Press the Joystick.
Select “
Setting Handset”.
Select “Other Option”.
Press the Joystick.
Press the Joystick.
Select “Off”.
Enter your
Password*1.
(default: 1234)
Press the Joystick.
Press the Joystick.
Press the Joystick.
Select “
Setting Handset”.
Select “Other Option”.
Select “Phonebook Lock”.
Press the Joystick.
Using the Handset Phonebook

Locking the Handset Phonebook

You can lock/unlock the Phonebook while the handset is in standby mode.

Locking the Handset Phonebook

Unlocking the Handset Phonebook

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Select “H/S Phonebook”.
Press the Joystick.Press the Left Soft
Key.
Press CANCEL.
Still locked.
Enter your
Password
*1
.
(default: 1234)
You can view the Phonebook and use it to make calls.
Using the Handset Phonebook

Unlocking the Handset Phonebook Temporarily

*1 To change the password, see page 61.
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Enter name.
*1
OR
Press the Joystick.
Move the Joystick UP or DOWN.
Select the desired item. (if required)
Press the Joystick.
Select “Delete”.
*2
Press the Joystick.
Select “Yes”.
Press the Joystick.
Press the Left Soft Key.
Select “H/S Phonebook”.
Press the Joystick.

Deleting Stored Items

Deleting Stored Items in Handset Phonebook/Hot Key
Deleting Stored Items
Dial/Outgoing Call Log/Incoming Call Log

Handset Phonebook

*1 This step can be omitted. *2 Select “Delete All” if you want to delete all items.
To search for an item in the Phonebook, see page 28.

Hot Key Dial

Press the dialing key for more than 1 second.
*1 Select “Delete All” if you want to delete all items.
52
Press the
Joystick.
Select the desired item.
Select “Yes”. Press the
Press the
Joystick.
Joystick.
Select
Delete”.
*1
Page 53
Select the desired item.
Select “Delete”.
Press the Joystick.
Press the Joystick.
Select “Yes”.
Press the Left Soft Key.
Select “Outgoing Log”.
Press the Joystick.
Press the Joystick.
Select the desired item.
Select “Delete”.
Press the Joystick.
Press the Joystick.
Select “Yes”.
Press the Left Soft Key.
Select “Incoming Log”.
Press the Joystick.
Press the Joystick.
Deleting Stored Items
If you delete a Phonebook item that you also assigned to a Hot Key, the Hot Key Dial is also deleted. (See page 47.)

Outgoing Call Log

Incoming Call Log

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Configuring Handset Settings

Changing the Initial Settings

Configuring Handset Settings
You can customize the handset by editing the settings found under “Setting Handset” in the menu list, as follows:
Press the Joystick.
Select the desired sub item.
To return to the previous menu, press
Select “
Setting Handset”.
Press the Joystick.
Press the Joystick.
Follow the setting.
.
Select the desired main item.
Press the Joystick.
Press the Joystick.
To cancel, press at any time.
The handset will beep to indicate that the new settings have been saved.
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Handset Setting Menu Layout

[Main Item] [Sub Item]
Incoming Option
Setting Handset
Ringer Volume Ringer Type Vibrate Ring On Charger Memo Alarm Headset Tone
Speaker Volume Receiver Volume Headset Volume Headset Mic Vol Talk On Charger
Any Key Answer Quick Answer Auto Answer Auto Ans Delay
Language Backlight LCD Contrast Standby Display Category Name Guidance Date&Time Form Caller ID Disp
F-CO Key Name Function Key
Key Tone Range Alarm
Register H/S Cancel Base Select Base System Lock Change PIN
Change Password Line Access CD Reset Handset Phonebook Lock ResidentialMode
Talk Option
Answer Option
Key Option
Display Option
Tone Option
System Option
Other Option
Configuring Handset Settings
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Configuring Handset Settings
Incoming Option
Sub Item Description Setting Default
Ringer Volume
Ringer Type Ringer Pattern
Intercom Ring
CO Ring
Group Ring
Private Ring (Category 1-9)
Vibrate
Ring On Charger
Adjusts the ringer volume.
Selects the ringer pattern for each type of call.
LED Pattern
Selects the LED pattern for each type of call.
Vib. Pattern
Selects the vibrate pattern for each type of call.
Selects whether the handset vibrates while receiving a call.
Selects the ringing mode (On or Off) while a handset is set on
the charger.
*1
Step Up
Step Down
Level 1-6
Off
Bell 1-6
Melody 1-9
Red
Green
Orange R®G®O
Single
Double
Triple
Short Double
Short Triple
Short Term
Continuous
Vib.& Ring Vib.® Ring
Off
On
Off
Level 3
Bell 1
CO Ring: Red Intercom Ring/ Private Ring: Green Group Ring: Orange
Single
Off
On
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Configuring Handset Settings
Sub Item Description Setting Default
Memo Alarm Ringer Pattern
Selects the ringer pattern for each Memo Alarm.
LED Pattern
Selects the LED pattern for each Memo Alarm.
Vib. Pattern
Selects the vibrate pattern for each Memo Alarm.
Headset Tone
*1 When “Ring On Charger” is set to on but “Ringer Volume” is set to off, the handset rings at
level 1.
Selects whether a tone is heard from the attached headset while receiving a call.
Bell 1-6
Melody 1-9
Red
Green
Orange R®G®O
Single
Double
Triple
Short Double
Short Triple
Short Term
Continuous
On
Off
Bell 1
Green
Single
Off
Talk Option
Sub Item Description Setting Default
Speaker Volume
Receiver Volume
Headset Volume
Headset Mic Vol
Talk On Charger
Adjusts the rear speaker volume.
Adjusts the receiver volume. Level 1-4
Adjusts the headset speaker volume.
Adjusts the headset microphone volume.
Selects whether or not to continue the conversation when the handset is put on the charger during a conversation.
Level 1-6
Level 1-4
Level 1-4
On
Off
Level 3
Level 2
Level 2
Level 1
Off
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Configuring Handset Settings
Answer Option
Sub Item Description Setting Default
Any Key Answer
Quick Answer
Auto Answer
Auto Ans Delay
Key Option
Sub Item Description Setting Default
F-CO Key Name
Function Key
Answers a call by pressing any dialing key.
Answers a call while charging by just lifting up a handset from the charger.
Selects the types of calls that can be answered by AUTO ANSWER.
Selects the number of seconds before a call is automatically answered when Auto Answer is turned on.
Edits the names of the flexible CO keys.
Edits Function Key list.
On
Off
On
Off
Int Only
Int & CO
0 s-20 s
Max. 12 characters x 12 flexible CO keys x 4 bases
Redial
Fwd/DND
Flash/Recall
Auto Answer
Conference
Pause
Auto Dial
PBX Program
*1
None
Off
Off
Int Only
6 s
Not stored
1: Redial
2: Fwd/DND
3: Flash/Recall
4: Auto Answer
5: Conference
6: Pause
7: Auto Dial
8: None
9: None
0: PBX Program
*1 Used to cancel the settings.
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Configuring Handset Settings
Display Option
Sub Item Description Setting Default
Language
Backlight
LCD Contrast
Standby Display
Category Name
Guidance
*2
Date&Time Form
Caller ID Disp
Selects the display language.
Auto
English
Español
FRANÇAIS
Turns on the backlight of the
On
LCD and keypad.
Off
Adjusts the LCD contrast. Level 1-5 Level 3
Selects what is shown on the
H/S No.
display while in standby
*1
mode.
Edits the name displayed on the LCD while in standby
Edit
Max. 16 characters/ 4 digits Not stored
mode.
Edits the names of the categories.
Selects whether the guidance display is shown or not in standby mode.
Selects the format for the date shown on the display in standby mode.
Max. 15 characters x Category (1-9)
On
Off
DD-MM 12H
DD-MM 24H
MM-DD 12H
MM-DD 24H
DD-MM-YY
MM-DD-YY
Selects which caller information is displayed when a call is received.
H/S Phonebook
PBX Setting
Either the information stored in the Handset Phonebook or the PBX can be displayed.
Auto
On On & Receiving
H/S No. Base & H/S No.
Not stored
On
MM-DD 12H
PBX Setting
*1 If the extension name is stored in the PBX, the extension name is displayed when “H/S No.”
or “Base & H/S No.” is selected. Depending on the number of characters stored for the extension name, the end of the extension name may not be displayed.
*2 This setting is applied only in Office mode. In Residential mode, you can set this item, but it will not
be applied.
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Configuring Handset Settings
Tone Option
Sub Item Description Setting Default
Key Tone
Range Alarm
System Option
Sub Item Description Setting Default
Register H/S
Cancel Base
Select Base
System Lock
Change PIN
Turns the key tone on or off.
On
Off
Selects whether the range alarm tone rings or not.
On
Off
Registers a handset to a base. Base 1-4 Not stored
*1
Cancels the registration of a
Base 1-4
*2
handset.
*1
Selects a base.
Auto
Base 1-4
Selects whether to lock the System Option set or not.
Before registering your handset with a PBX, enter the PBX’s PIN here. Once you
*3
On
Off
Enter the PIN number. (max. 8
digits) have registered the handset with a PBX, this PIN can be changed so that the handset can be registered to an additional PBX.
On
On
Auto
Off
1234
*1 Only registered base is shown. *2 You can select multiple bases simultaneously. *3 Password is required. (4 digits)
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Configuring Handset Settings
Other Option
Sub Item Description Setting Default
Change
Password*1
*2
Line Access CD
Reset Handset
Phonebook Lock
ResidentialMode
Changes the handset password (4 digits) used for unlocking the Handset Phonebook and using the “Reset Handset” option.
Enters the line access code that matches the setting of your PBX. Three access line codes can be stored.
Returns the handset settings to its default settings.
Locks/unlocks the Phonebook while the handset is in standby mode.
Selects the operating mode:
On: Residential mode
Off: Office mode
Enter Old Password.
¯
Enter New Password.
¯
Verify New Password.
Select a number, then enter the code. (max. 6 digits)
Enter Password. (4 digits)
¯
Select the desired item(s).
¯
Press “OK”.
On
Off
On
Off
1234
No.1: 9
No.2: 8XX
*3
No.3: Not Stored
Not stored
Off
On
*1 To avoid unauthorized access to this product:
Change the default password.
Set a password that is random and cannot be easily guessed.
Change the password regularly.
*2 Make a note of the password so that you will not forget it. *3 XX is identical to the CO line group number, and 8XX represents any 3-digit code starting
with “8”.
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Configuring Handset Settings

Memo Alarm Setting

An alarm will sound at the set time. A memo can also be displayed. Memo Alarm is available only when handset is within range of a CS.
To set
Press the
Joystick.
[Select the alarm mode—Once/Daily]
[Once] Enter date
and time. [Daily] Enter the time.
[Select the alarm mode—Weekly]
Select the desired day of the week.
Enter memo.
[Select the alarm mode—Off]
*1
Select “ Memo Alarm”.
Press the
Joystick.
*2
Press the
Right Soft Key.
Press the Joystick.
Press the Joystick.
Enter memo.
Press the Joystick.
Press the
Joystick
for “Save”.
Select the alarm number. (1-3)
Press the Joystick.
Enter time.
Press the Joystick.
Press the
Joystick
for “Save”.
Press the Joystick.
Press the Joystick.
*1 You can select the format for the date and time. (See page 59.) *2
A “ ” will be displayed next to a day of the week that have been set.
Press the
Joystick
for “Save”.
You can select the ringer/LED/vibrate pattern for each Memo Alarm. (See page 50.)
If you are on a call at the time that the alarm is set to sound, it will sound after you have ended the call.
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To delete the alarm mode setting
Configuring Handset Settings
Press the Joystick.
Select “Yes”. Press the
Select “ Memo Alarm”.
Joystick.
To stop the alarm
Press any key other than soft keys.
Press the Joystick.
Select the alarm number. (1-3)
Press the Right Soft Key.
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Troubleshooting and Error Messages

Troubleshooting

Troubleshooting and Error Messages
Problem Possible Cause Solution
The handset does
The battery is drained. Charge the battery fully.
not work.
The power is OFF. Turn it ON.
The handset does
Ringer volume is set to “Off”. Adjust the ringer volume level.
not ring.
You cannot make/ receive a call.
The handset is out of range, or the CS is busy.
The radio channel is busy, or a radio communication error occurred.
You cannot dial. The number that you dialed is
restricted by the PBX. Key lock mode is ON. To cancel the mode, press the
The radio channel is busy or a radio communication error occurred.
The handset stops working during operation.
You cannot use the handset during a power failure.
The handset will not function during a power failure because the PBX stops emitting radiowaves.
(See “Charging the Battery” on page 6.)
(See “Location of Controls” on page 8.)
Re-insert the battery and try again. (See “Battery Installation” on page 5.)
(See “Adjusting the Ringer Volume” on page 13.)
Move closer to the CS or try again later.
Try again later.
Consult your dealer.
Joystick for about 2 seconds. (See “Key Lock” on page 9.)
Try again later.
Turn the handset off, then turn it back on. (See “Location of Controls” on page 8.)
Re-insert the battery and try again. (See “Battery Installation” on page 5.)
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Troubleshooting and Error Messages
Problem Possible Cause Solution
The headset does not work.
The tone from the headset cannot be changed to a bell or melody.
Noise is frequently heard.
Two short beeps are heard during a conversation.
The charge indicator flashes red rapidly.
You charged the battery for 5.5 hours, but the beep tones sound, and (needs to be charged) flashes after a few telephone calls.
While operating the handset, the AC adaptor feels warm. While charging the battery, the handset feels warm.
A headset tone cannot be heard when receiving an incoming call when the headset is attached.
The headset tone is a specific tone and is not related to the Incoming Option settings (Ringer Type).
The radio signal is weak. Move closer to the CS.
The charger is not connected properly.
The battery charge contacts may be dirty.
It is time to change the battery. Replace with a new one.
These are normal conditions.
Make sure the headset tone setting is set to on. (See “Incoming Option” on page 56.)
Make sure the headset jack is connected properly. (See “Location of Controls” on page 8.)
Set the handset and CS away from other electrical appliances.
Move closer to the CS.
Make sure the battery is inserted properly.
Set the handset in the charger properly.
Clean the battery charge contacts without damaging them and charge once more.
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Troubleshooting and Error Messages

Error Messages

Error Message Possible Cause Solution
Register Unit
No Service
PS Not Connected
CS Busy
Please Wait...
Charge Battery
No Entries
Memory Full
Incorrect Entry
Need Repair 1(-2)
The handset has been canceled or the handset has not been registered.
The handset is out of range. Move closer to the CS. The CS is turned off. Make sure the power cord is
The called handset is out of range or is not turned on.
The CS is busy. Try again later. The handset is connecting to
the CS or PBX. The handset battery has little
charge remaining.
When trying to view the Phonebook: No items have been stored. (See “Storing an Item in the Handset Phonebook” on page 41.) When trying to view the Incoming or Outgoing Call Log: No logs have been stored.
The Phonebook is full and cannot store the new item.
The numbers you entered are invalid.
Consult your dealer.
connected.
Try again later.
Wait for a moment.
Charge the battery fully. (See “Charging the Battery” on page 6.)
Remove unnecessary data in the Phonebook and try again.
Recheck your entry (max. 5 digits) and try again.
Consult your dealer.
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Important Information

Battery Information

Important Information
After your Panasonic battery is fully charged (at 25 °C [77 °F]):
Operation Operating Time
While in use (Talk) Up to about 10 h
While not in use (Standby) Up to about 168 h
Operating time may be shorter than listed above depending on usage conditions and ambient temperature.
The battery will drain slowly even while the handset is turned off.
The handset can receive calls while charging.
Battery consumption increases when the handset is used out of range. If “
” flashes,
power off the handset.
Low Battery Warning
The battery needs to be charged in the following situations:
” flashes, and the alarm sounds*1.
Charge Battery” is displayed. In this situation, the handset cannot be operated.
*1 If the low battery warning occurs during a conversation, the call will be automatically disconnected
one minute after the alarm sounds.
Replacing the Battery
” flashes after using the phone for a short time, even when the battery has been fully
If “ charged, the battery should be replaced. Before replacing the battery, make sure the low battery warning is displayed, then turn off the power to prevent memory loss. Replace the battery and charge the new battery for at least 5.5 hours. If you replace the battery before the low battery warnings appears, the battery strength icon may display an incorrect reading. In this case, use the handset as normal with the new battery installed. When the low battery warning is displayed, charge the battery for at least
5.5 hours. The battery strength icon will then display the correct reading.
Turn the power off to prevent memory loss.
1.
2. Release the battery cover latch and lift the cover open.
3. Replace the old battery with a new one, and close the cover. Refer
to “Battery Installation” on page 5.
Please use a Panasonic battery with the service part number N4HHGMB00005 or HHR-P103.
This product is powered by a recyclable nickel-metal hydride battery. Please call 1-800-8-BATTERY for information on how to recycle this battery. There is a danger of explosion if the battery is incorrectly replaced.
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SAVE THESE INSTRUCTIONS
Important Information

Important Safety Instructions

When using your telephone equipment, basic safety precautions, including those below, should always be followed to reduce the risk of fire, electric shock and injury to persons.
Do not use the charger near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
Avoid using a wired telephone during an electrical storm. There is a remote risk of electric shock from lightning.
Do not use the telephone in the vicinity of a gas leak to report the leak.

For Your Safety

WARNING
Do not install the product in any other way than described in relevant manuals.
For safety reasons, do not physically modify the product or any optional equipment.
The product may only be installed and serviced by qualified service personnel.
To prevent possible fire or electric shock, do not expose this product to rain or moisture.
Follow all warnings and instructions marked on this product.
Do not place the product on an unstable surface, as a fall may cause serious internal damage.
The charger should only be connected to the type of electric power supply specified on the charger label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not locate the charger where the power cord may be stepped on or tripped on.
To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel should service this product. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock.
Unplug the charger from the AC outlet and have the product serviced by qualified service personnel in the following cases:
A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into this product. C. If the product has been exposed to rain or water. D. If the product does not operate according to this manual. Adjust only the controls
that are explained in this manual. Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the product to normal operation.
E. If the product has been dropped or damaged. F. If product performance deteriorates.
Do not insert objects of any kind into this product through openings, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
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Important Information
The use of excessive sound volume through earphones, headphones, or headsets may cause hearing loss.
Switch off the device when in the proximity of areas with potentially explosiveatmospheres such as fuel/chemical storage facilities or blasting operations.
Consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1,920 MHz to 1,930 MHz and the output peak power level is less than 0.12 W.)
Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using devices sensitive to external RF (radio frequency) energy.
Unplug the charger from AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized service center.
CAUTION
Unplug the charger from the AC outlet before cleaning. Wipe the product with a soft cloth. Do not clean with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners or aerosol cleaners.
When you operate this product, the AC outlet should be near the product and easily accessible.
The product should never be placed near or over a radiator or other heat source.
Use only the AC adaptor, battery and charger indicated in this manual.
Do not dispose of the battery in a fire. They may explode. Check with local authorities for special disposal instructions.
Do not open or disassemble the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic if swallowed.
Exercise care in handling batteries in order not to short the battery to conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.
Charge the battery provided with, or identified for use with, this product only in accordance with the instructions and limitations specified in this manual.
There is a danger of explosion if the battery is incorrectly replaced.
Note
This telephone communicates using digital signals that are difficult to intercept. However, it is possible that the signals could be intercepted by a third party.
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Important Information

For Best Performance

Operating Range
The range of operation depends on the topography of your office, weather, or usage conditions, because signals are transmitted between the CS and the handset by radio waves.
Normally, you get greater range outdoors than indoors. If there are obstacles such as walls, noise may interfere with your telephone calls. In particular, high metal shelves or reinforced concrete walls will restrict your operating range.
A handset may not work when it is too far from the CS depending on the structure of the building.
We strongly suggest you hold the bottom half of the handset to ensure better call quality. Because, the antenna is located in the upper half of the handset.
Noise
Occasional noise or interference may occur due to electromagnetic radiation from objects such as refrigerators, microwave ovens, faxes, TVs, radios, or personal computers. If noise disturbs your telephone calls, keep the handset away from these electrical appliances.
Environment
Do not place the product in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F).
Allow 10 cm (3-15/16 in) clearance around the product for proper ventilation.
Avoid environments with excessive smoke, dust, moisture, mechanical vibration, shock, or direct sunlight.
Routine Care
Wipe the product with a soft cloth.
Do not clean the product with abrasive powder or with chemical agents such as benzene or thinner.
Clean the terminal of the charger periodically.
When you leave the product unused for a long period of time, unplug the AC adaptor from the outlet.
Notice for product disposal, transfer, or return
This product can store your private/confidential information. To protect your privacy/ confidentiality, we recommend that you erase the information such as Phonebook or call log from the memory before you dispose, transfer or return the product.
Splash resistance (handset only)
The handset is designed to be splash-resistant, and meets IP54 classification for water protection. You can use the handset with wet hands.
Do not immerse in water or leave under running water.
Keep the handset away from salt water and corrosive liquids.
When the optional headset is connected, the handset is not splash-resistant. Since water in headset jack may cause damage, close the headset jack cover when the optional headset is not in use. When the optional headset is connected, do not use the handset with wet hands.
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Important Information
If the handset is wet, wipe with a soft dry cloth.
The charger is not designed to be splash-resistant. Do not place the handset on the charger if the handset is wet.
Drop resistance (handset only)
The handset is designed to be drop-resistant, however, it should not be thrown or stepped on.
Dust resistance (handset only)
The handset is designed to be dust-resistant, and meets IP54 classification for dust protection.
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Important Information

FCC and Other Information

Privacy of communications may not be ensured when using this phone.
Radio Frequency Exposure Requirements
This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements, it must be installed and operated in accordance with provided instructions. For handset body-worn operation, this handset must be used with the provided plastic belt clip, which assures no metal parts and minimum of 1.5 cm (9/16 in) spacing from the user’s body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver. – Connect the equipment to an outlet on a circuit different from that to which the receiver
is connected. – Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before
hanging up.
2. Perform such activities during off-peak hours, such as early morning or late evening.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this product.
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T
Compatible with
Hearing Aid T-Coil
TIA-1083
Important Information

Customer Information

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the inside of the battery compartment of this equipment is a label that contains, among other information, the following product identifier:
US: ACJKXNANKX-TD7696
If requested, this number must be provided to the telephone company.
If trouble is experienced with this equipment KX-TD7696, for repair or warranty information, please contact:
Panasonic Service and Technology Company-BTS Center 415 Horizon Drive Bldg. 300 Ste. 350-B Suwanee, GA 30024-3186
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Hearing Aid Compatibility
This telephone provides magnetic coupling for hearing aids as defined by the FCC in 47 CFR Section 68.316. Use only handsets or other acoustic devices with this equipment that are compliant with the hearing aid compatibility requirements of FCC Part 68. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants.
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Important Information
For Product Service
Panasonic Service Centers are listed in the service center directory.
Call 1-800-211-PANA (7262) for the location of your nearest authorized service center.
Panasonic’s e-mail address for customer inquiries:
consumerproducts@panasonic.com
for customers in the USA and Puerto Rico ONLY
To return a product for repair
Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices, as they are not equipped to make repairs.
Product Service
Panasonic Factory Service Centers for this product are listed in the service center directory. Consult your certified Panasonic dealer for detailed instructions. Keep a copy of all important data (such as your Phonebook) before sending the machine for repair.
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Important Information
System Requirements
This model supports the following CS models, PBX models, and PBX software versions:
CS
KX-T0155 KX-TDA50
KX-T0158 KX-TDA600 PLMPR Software File Version 5.0000 or later
KX-TDA0156 KX-TDA100
Model No. Main Processing (MPR) Software Version
PSMPR Software File Version 3.0000 or later
KX-TAW848
KX-TDA100 KX-TDA200
KX-TDA600 PLMPR Software File Version 3.1000 or later
KX-TDE100 KX-TDE200
KX-TDE600 PGMPR Software File Version 2.0000 or later
KX-NCP500 KX-NCP1000
KX-TDE100 KX-TDE200
KX-TDE600 PGMPR Software File Version 2.0000 or later
KX-NCP500 KX-NCP1000
KX-TDA200
KX-TDA600 PLMPR Software File Version 3.1000 or later
KX-TDE100 KX-TDE200
KX-TDE600 PGMPR Software File Version 2.0000 or later
PMPR Software File Version 3.0000 or later
PMMPR Software File Version 1.0000 or later
PBMPR Software File Version 1.0000 or later
PMMPR Software File Version 1.0000 or later
PBMPR Software File Version 1.0000 or later
PMPR Software File Version 3.0000 or later
PMMPR Software File Version 1.0000 or later
PBX
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SERIAL NO. (found inside the battery compartment)
DATE OF PURCHASE
NAME OF DEALER
For your future reference
DEALER’S TEL. NO.
DEALER’S ADDRESS
Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
http://www.panasonic.com/csd
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.
© Panasonic Communications Co., Ltd. 2008
PSQX4912YA-UU KK1008RE1039
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