Panasonic KX-TD612NZ User Manual

Page 1

Digital Super Hybrid System

User Manual

Model No.

KX-TD612NZ

Thank you for purchasing a Panasonic Digital Super Hybrid System, Model KX-TD612. Please read this manual before connecting the Digital Super Hybrid System and save this manual for future reference.

Version 3

Page 2

Thank you for purchasing the Panasonic Digital Super Hybrid System.

Telephones

This system can connect digital Panasonic digital proprietary telephones. Single line devices such as a single line telephone, facsimile, cordless telephone, voice processing system, etc. can also be connected.

This system can double the extension capacity by connecting a digital proprietary telephone and a single line telephone. The digital proprietary telephone can share the extension with another single line telephone. Furthermore, you can connect a Panasonic digital proprietary

EXtra Device Port (XDP)

telephone and a single line telephone to one jack and use them as individual extensions.

1.3.1 Connection Example 1.4.1 Adding Another Telephone in Parallel

Saves on telephone charges (Automatic Route Selection)

This system chooses the most cost-effective carrier based on the outside number dialled and the time called.

(Station Message Detail Recording)

This system can record or print out call information: date, time, extension no., dialled no., duration, etc.

Date

24/06/00

Call Record

Time

10:03

11:07

223

Ext

123

• • • • • • •

Page 31 Consult your dealer

Automatic Selection

of CLIP/COLP

This system provides you to let the calling/ called party know your CO line number or the extension number assigned by the system programming.

0123456789012345

2.8.5 Automatic Selection of Calling/Connected

You can forward incoming calls to your personal message box to let callers leave their voice message when you cannot answer the phone.

2.6.1 Built-in Voice Message

Built-in Voice Message

Hello, this is 204. Please leave your message.

Line Identification Presentation (CLIP/COLP)

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Note

• This product is designed to interwork with the: – pan-European Integrated Services Digital Network (ISDN) using ISDN basic access. – Public Switched Telephone Network (PSTN) of New Zealand.

• In this manual, the two-letter suffix of each model number is omitted.

IMPORTANT

If there is something unclear in this manual, please consult your dealer.

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Important Information

WARNING

THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL.

WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER.

DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.

THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS.

THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

Static sensitive devices are used. To protect printed circuit boards from static electricity, do not touch connectors indicated to the right. To discharge body static, touch ground or wear a grounding strap.

Warning: Static sensitive connectors

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Important Information

Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink or laundry

tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electric storm. There may be a

remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a

fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

PTC 200 User Warnings

• The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has

accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.

• This equipment shall not be set to make automatic calls to the Telecom "111" Emergency

Service.

• The equipment is not designed to reproduce the cadence applied to the line port at the

extension port(s).

• Under power failure conditions, this telephone may not operate. Please ensure that a separate

telephone, not dependent on local power, is available for emergency use in emergencies.

• Difficulties may be experienced with this device ringing some types of telephone connected to

it. If this problem occurs, it should be referred to the equipment installer. The matter should not be referred to Telecom Faults Service.

• Devices designed to respond to particular ringing cadences may not respond when used with

this equipment.

• Some parameters required for compliance with Telecom's Telepermit requirements are

dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's Specifications, the associated equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing.

• In the event of any problem with this device, it is to be disconnected, and a CPE item connected

to one of its terminal ports may be connected directly in its place. The user should then arrange for the product to be repaired. Should the matter be reported to Telecom as a wiring fault, and the fault be proven to be due to this product, a call-out charge will be incurred.

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Important Information

The following icons are used frequently in this manual.

Notice

• The Digital Proprietary Telephone is abbreviated as "DPT".

• The Single Line Telephone is abbreviated as "SLT".

• "Console" is a generic designation for Digital DSS Console (KX-T7240/KX-T7440) and Digital Attendant Console (KX-T7441).

ConditionsHints

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Attention

• Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the unit.

• This unit should be kept free of dust, moisture, high temperature (more than 40 °C) and vibration, and should not be exposed to direct sunlight.

• Never attempt to insert wires, pins, etc., into the vents or holes of this unit.

• If there is any trouble, disconnect the unit from the telephone line. If you have an ISDN line, plug an ISDN telephone directly into it; if you have an analogue CO line, plug a regular telephone directly into it. If the telephone operates properly, do not reconnect the unit to the line until the trouble has been repaired. If the telephone does not operate properly, chances are that the trouble is in the telephone system, and not in the unit.

• Do not use benzine, thinner, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth.

The serial number of this product may be found on the label affixed to the unit. You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase, to aid in identification in the event of theft.

Attention

MODEL NO.: SERIAL NO.:

DATE OF PURCHASE NAME OF DEALER DEALER’S ADDRESS

DEALER’S TEL. NO.

For your future reference

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Table of Contents

1Overview

1.1 Capacity ...................................................................................................................12

1.1.1 Capacity ............................................................................................................................... 12

1.2 Names and Locations ............................................................................................. 13

1.2.1 Names and Locations .......................................................................................................... 13

1.3 Connection Example............................................................................................... 16

1.3.1 Connection Example ............................................................................................................ 16

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )..................... 17

1.4.1 Adding Another Telephone in Parallel .................................................................................. 17

1.5 Restarting the System ............................................................................................ 19

1.5.1 Restarting the System.......................................................................................................... 19

2Operation

2.1 Before Operating the Telephones..........................................................................22

2.1.1 Before Operating the Telephones ........................................................................................ 22

2.1.2 For ISDN Extension Users ...................................................................................................28

2.2 Making Calls ............................................................................................................ 29

2.2.1 Basic Calling ........................................................................................................................ 29

2.2.2 Easy Dialling ........................................................................................................................ 32

2.2.3 Redial ................................................................................................................................... 37

2.2.4 When the Dialled Line is Busy or There is No Answer......................................................... 39

2.2.5 Calling without Restrictions .................................................................................................. 46

2.2.6 Changing the Mode.............................................................................................................. 48

2.2.7 Integrated Services Digital Network (ISDN) Service Access................................................ 50

2.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])...... 52

2.3 Receiving Calls........................................................................................................59

2.3.1 Answering Calls ................................................................................................................... 59

2.3.2 Answering Hands-free (Hands-free Answerback) ................................................................ 61

2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) ............................................ 62

2.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]) ....... 64

2.3.5 Deflecting a Call (Call Deflection) ........................................................................................66

2.4 During a Conversation............................................................................................68

2.4.1 Call Duration ........................................................................................................................ 68

2.4.2 Holding a Call....................................................................................................................... 69

2.4.3 Retrieving a Call on a Telephone Answering Machine (TAM) .............................................. 76

2.4.4 Terminal Portability (TP) for ISDN Extension ....................................................................... 77

2.4.5 Talking to Two Parties Alternately (Call Splitting)................................................................. 78

2.4.6 Transferring a Call ................................................................................................................ 79

2.4.7 Answering a Call Waiting ..................................................................................................... 82

2.4.8 Three-party Conversation..................................................................................................... 84

2.4.9 Saving a Number (Notebook Function) ................................................................................ 86

2.4.10 Mute ................................................................................................................................... 87

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Table of Contents

2.4.11 Letting Other People Listen to the Conversation (Off-Hook Monitor) ................................. 88

2.5 Using ISDN Additional Services ............................................................................89

2.5.1 Transferring a Call from ISDN Line to ISDN Line (ISDN Call Transfer)................................ 89

2.5.2 Multi-party Conversation through ISDN Line (ISDN Conference) ........................................ 92

2.5.3 Forwarding Your Calls without Occupying Your CO Line (ISDN Call Forwarding) ............... 94

2.6 Before Leaving Your Desk...................................................................................... 96

2.6.1 Built-in Voice Message......................................................................................................... 96

2.6.2 Forwarding Your Calls (Call Forwarding) ........................................................................... 105

2.6.3 Forwarding Calls from a Hunting Group..............................................................................113

2.6.4 Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability)

115

2.6.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout) ............118

2.6.6 Leaving a Hunting Group (Log-In/Log-Out).........................................................................119

2.7 Making/Answering an Announcement ................................................................120

2.7.1 Paging ................................................................................................................................ 120

2.7.2 Paging a Person and Transferring a Call ........................................................................... 124

2.7.3 Answering a Paged Announcement ................................................................................... 126

2.8 Setting the Telephone According to Your Needs ...............................................128

2.8.1 Setting the Alarm (Timed Reminder).................................................................................. 128

2.8.2 Refusing Incoming Calls (Do Not Disturb [DND])............................................................... 130

2.8.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA)

132

2.8.4 Denying the Paged Announcement (Paging — DENY) ..................................................... 133

2.8.5 Automatic Selection of Calling/Connected Line Identification Presentation (CLIP/COLP) . 134

2.8.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line

Identification Restriction [CLIR])....................................................................................... 137

2.8.7 Preventing Your Number Being Displayed on the Calling Party's Telephone (Connected Line

Identification Restriction [COLR]) ..................................................................................... 138

2.8.8 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny) ........... 139

2.8.9 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override

Deny)................................................................................................................................ 140

2.8.10 Turning on the Background Music.................................................................................... 141

2.8.11 Day/Night Service............................................................................................................. 142

2.8.12 Checking the Day/Night Service Status ........................................................................... 144

2.8.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone)...................... 145

2.8.14 Clearing the Feature Settings at Your Extension (Station Programme Clear).................. 147

2.8.15 Identifying Malicious Callers (Malicious Call Identification [MCID]).................................. 148

2.8.16 Setting the Maximum Number of Busy Extension for a Hunting Group (Busy on Busy) .. 149

2.9 Using User-supplied Equipment..........................................................................150

2.9.1 If a Doorphone/Door Opener is Connected........................................................................ 150

2.9.2 If a Host PBX is Connected................................................................................................ 154

2.9.3 If a Voice Processing System is Connected....................................................................... 155

2.9.4 If CTI Service is Used ........................................................................................................ 162

2.9.5 If an External Relay is Connected...................................................................................... 163

2.9.6 If a Second Ringer is Connected ....................................................................................... 164

2.10 Using the Display Proprietary Telephone .........................................................165

2.10.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235

only].................................................................................................................................. 165

2.10.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only] ...................... 167

2.10.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 ............................................... 168

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Table of Contents

2.11 Accessing the Internet (Internet Access).......................................................... 181

2.11.1 Accessing the Internet (Internet Access).......................................................................... 181

3 Operator Operation

3.1 Extension Control ................................................................................................. 184

3.1.1 Switching Level of Service ................................................................................................. 184

3.1.2 Changing the Settings........................................................................................................ 186

3.2 System Control...................................................................................................... 187

3.2.1 Forwarding a Waiting Call (Automatic Overflow/Hurry-up Transfer) .................................. 187

3.2.2 Turning on the External Background Music ....................................................................... 188

3.2.3 Recording Company Greeting Outgoing Messages ........................................................... 189

3.2.4 Using the ANSWER/RELEASE Button [KX-T7441 only] ................................................... 192

3.2.5 Printing the System Working Report .................................................................................. 193

4 Customising Your Phone & System

4.1 Customising Your Phone (Station Programming).............................................. 196

4.1.1 Customising Your Phone (Station Programming)............................................................... 196

4.1.2 Initial Settings ..................................................................................................................... 197

4.1.3 Customising the Buttons .................................................................................................... 200

4.1.4 Charge Fee Management [Pre-assigned extension only] .................................................. 204

4.2 Customising Your System.................................................................................... 206

4.2.1 Customising Your System .................................................................................................. 206

4.2.2 Date and Time Set (000) .................................................................................................... 213

4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)............................ 214

4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002) ............................... 216

4.2.5 Extension Number Set (003).............................................................................................. 217

4.2.6 Extension Name Set (004) ................................................................................................. 218

5 Appendix

5.1 Troubleshooting .................................................................................................... 220

5.1.1 Troubleshooting .................................................................................................................. 220

5.2 Feature Number List .............................................................................................224

5.2.1 Feature Number List .......................................................................................................... 224

5.3 Directory ................................................................................................................ 229

5.3.1 Directory............................................................................................................................. 229

5.4 What is This Tone? ............................................................................................... 238

5.4.1 What is This Tone?............................................................................................................. 238

5.5 Specifications........................................................................................................ 242

5.5.1 Specifications ..................................................................................................................... 242

6 Index

6.1 INDEX .....................................................................................................................246

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Section 1

Overview

This section briefly outlines your system.

Overview

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Overview

1.1 Capacity

1.1.1 Capacity

You can connect the following number of extensions and outside lines to your system.

Basic

System

KX-TD612

CO line (ISDN (BRI) line)

(Analogue CO Line)

Extension line

* ISDN (BRI) port 2 and ISDN (BRI) port 3 can be selected to be used for a CO line or ISDN extension line (Default : port 2 — CO line/port 3 — Extension). The maximum capacity of the system depends on the line selection. See below.

Line Selection ISDN CO Line

3 ISDN (BRI) ports are selected for CO line 6 0 12

2 ISDN (BRI) ports are selected for CO line 4 8 12

1 ISDN (BRI) port is selected for CO line 2 16 12

4 (2)

—

Module

Expansion

2 (1)

—

Extension

ISDN

Line

Maximum

Capacity

6 (3)*

Extension

Line

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1.2 Names and Locations

1.2.1 Names and Locations

KX-TD612

Overview

External Equipment Connector

Extension Connectors

ISDN (BRI) Line Modular Jacks

Power Switch

Battery Interface Ground

Terminal AC Inlet

External Music Jack

Paging Jack

Power Indicator

Serial Interface

(RS-232C)

ABC1234567

KX-TD612XX

Serial Number

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Overview

A Digital Proprietary Telephone (Example: KX-T7436)

Function

PROGRAM FWD/DND CONF

INTERCOM

REDIAL HOLD

SP-PHONE

Display

Soft

Function

SHIFT

PAUSE

TRANSFER

MESSAGE

AUTO DIAL / STORE AUTO ANSWER / MUTE

FLASH Jog Dial

Microphone

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To open the front cover

1. Loosen the screw on the top front cover of the main unit.

The screw is attached to the front cover with springs so that it will not be lost.

2. Open the top front cover in the direction of arrow .

Overview

Screw

Top Front Cover

3. Loosen the 2 screws of the both sides of the unit.

Screws

4. Open the front cover.

Front Cover

To close the front cover

1. Reverse the steps above.

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Overview

1.3 Connection Example

1.3.1 Connection Example

This diagram shows you a connection example including optional equipment.

3 ISDN (BRI) Lines

To ISDN (BRI) port 1-2 (initial) To ISDN (BRI) port 3 (additional) (Lightning Protectors)

1 Analogue CO Line (optional)

Car Batteries

External Music Source

Printer

Door Openers

Panasonic

Doorphones KX-T30865

or Computer

Single Line Telephone

Cordless Phone

Facsimile

External Relay

Second Ringer Relay

12 Extension lines

KX-T7433

KX-T7431

VOICE PROCESSING SYSTEM KX-TVP50

POWER

Voice Processing System

Amplifier

Speaker

KX-T7436

KX-T7440

: needs optional card.

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Overview

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )

1.4.1 Adding Another Telephone in Parallel

A Panasonic digital proprietary telephone and a single line telephone, including a facsimile, cordless telephone, etc., can be connected to 1 extension jack in parallel. There are 2 types of parallel connections.

• EXtra Device Port (XDP) A digital proprietary telephone and a single line telephone Each telephone has a different extension number and can work individually. For more information, contact your dealer.

• Parallelled Telephone Connection Any digital proprietary telephone and a single line telephone These telephones share the same extension number. To ring the single line telephone, set to ring (on) if necessary. (Refer to 2.8.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone) in this manual.)

Three examples of the parallel connections are shown below. System programming is required to determine the type of connection. Consult your dealer.

Method 1

To single line telephone

To system

4-conductor wiring cord

Connect pins “A”, “B”, “H” and “L”.

2-conductor wiring cord

Connect pins “A” and “B”.

Note: Ensure the cords are inserted in the grooves to prevent damage to the connectors, for both wall mounting and desktop positioning.

To system To single line telephone

Digital Proprietary Telephone Single Line Telephone

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Overview

Method 2

4-conductor wiring cord

Connect pins “H” and “L” only. (“A” and “B” are not required.)

Digital Proprietary Telephone Single Line Telephone

Method 3

Modular Socket

2-conductor wiring cord

Connect pins “A” and “B”.

Distribution Frame

Double Modular Socket

4-conductor wiring cord

For a digital proprietary telephone: Connect pins “H” and “L” only. (“A” and “B” are not required.)

Digital Proprietary Telephone Single Line Telephone

2-conductor wiring cord

Connect pins “A” and “B”.

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1.5 Restarting the System

1.5.1 Restarting the System

After starting the system, if it does not operate properly, restart. Only the following will be cleared. If your system does not operate properly, consult your dealer.

• Automatic Callback Busy (Camp-On) is cleared.

• Calls in system parking zones are cleared.

• Calls on Hold are terminated.

• Calls in progress are terminated.

• Calls on Exclusive Hold are cleared.

Using the Power Switch

1. Turn the power switch "OFF" once, and then turn it "ON".

Overview

Power Switch

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Overview

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Section 2

Operation

This chapter shows you how to operate each feature step by step. Read this chapter to become familiar with the many useful features of this system.

Operation

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Operation

2.1 Before Operating the Telephones

2.1.1 Before Operating the Telephones

What kind of telephone can be used?

You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic digital proprietary telephone (DPT) such as the KX-T7436. Operate the feature depending on the telephone you are using. If you are using a Panasonic digital proprietary telephone with a special function button

such as and/or has a display, you can follow the operation with the button or display messages for easy programming. If you use a large display telephone (e.g. KX-T7436), you can follow the displayed messages to operate the features. If your telephone does not have function buttons and/or a display, you may operate the unit by entering a feature number instead. Follow the available operation with your telephone. If you use a console, you can use the buttons on the console as the buttons on the connected digital proprietary telephone.

REDIAL

• If you use a Panasonic digital proprietary telephone which does not have function buttons, you may change one of the unused flexible buttons to a function button. Refer to Refer to 4.1.3 Customising the Buttons (Customising Your Phone & System).

Feature Numbers

To operate certain features, you need to enter specified feature numbers (and an additional parameter, if required). There are two types of feature numbers as follows:

• Flexible feature number

• Fixed feature number

Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers (factory installed) are used for operations.

A flexible number is shown as (half-shaded key). Use the new programmed number if you have changed the feature number. Write the new number in 5.2 Feature Number List (Appendix).

If you use a single line telephone which does not have the or # keys; it is not possible to access features that have or # in their feature numbers.

Tones

You will hear various tones, during or after an operation, for confirmation. Refer to 5.4.1 What is This Tone? (Appendix).

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Operation

RING

BGM

CONT

WED JAN01 03:00P

Extension STA Speed

Features SYS Speed

Call Log

Display

In this manual, you will see "the display ...". This refers to the display of a Panasonic digital proprietary telephone. If your telephone is not a Panasonic digital proprietary telephone with a display, the message will not be displayed. If you use a Panasonic digital proprietary telephone with display, the display helps you confirm the settings. For example, when you set the Do Not Disturb feature, the display shows "Do Not Disturb". Some digital proprietary telephones also give you easy access to operations. A message is displayed depending on the operation. By pressing the corresponding button on the side or bottom of the display, or rotating a jog dial, you can access the desired feature. For example, if turning background music on becomes available, "BGM" will be shown on the display. Follow the instructions in each operation.

CONT

RING

Furthermore, depending on the digital proprietary telephone with display, you can operate features or make calls using the display message. Refer to 2.10 Using the Display Proprietary Telephone.

BGM

Your Extension Number

If you use a Panasonic digital proprietary telephone with display, you can check your own extension number on the display. Refer to 4.2.1 Customising Your System.

Restrictions

Some features may be restricted at your extension under system programming. Consult your manager or dealer.

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Operation

Icon Descriptions

The following icons show you the feature availability, notes and action to operate the features. While operating the unit, you can easily refer to the Icons noted on the inside back cover of this manual.

This feature cannot be operated with a single line telephone.

Related Programming Title See "Programming", if necessary.

Off-hook (one of the following).

• Lift the handset.

• Press the SP-PHONE button.

• Press the MONITOR button. (To start talking, lift the handset.)

On-hook (one of the following).

• Hang up.

• Press the SP-PHONE button.

• Press the MONITOR button.

Press the corresponding function button on the digital proprietary telephone. (See to "When You Use a Panasonic Digital Proprietary Telephone".)

891

8 4

(Recall)

(CO)

Seize an external line (one of the following).

• Press the CO button.

• Dial automatic line access number 9.

• Dial outside line number 81 to

84.

Press the Call button on the Doorphone.

Press the Recall button on a single line telephone.

Wait for an answer.

desired no.

Enter the required number.

Tal k.

account code

Enter the account code.

extension no.

Dial an extension number. You will hear a confirmation, dial,

ring or ringback tone.

C. Tone: confirmation tone D. Tone: dial tone R. Tone: ring tone R. B. Tone: ringback tone

phone no.

Dial the telephone number. One short beep

When You Use a Panasonic Digital Proprietary Telephone

If you use a Panasonic digital proprietary telephone and the DSS Console, they may have some of the useful function buttons listed below. These buttons make operations simple. The illustrations may differ from the buttons on your telephone.

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Operation

ANSWER

AUTO ANSWER

MUTE

AUTO DIAL

STORE

(CO)

CONF

(DSS)

ANSWER: Used to answer an incoming call.

AUTO ANSWER/MUTE: Used to receive an incoming intercom call in the hands-free mode or mute the microphone during a conversation.

AUTO DIAL/STORE: Used for System Speed Dialling or storing programme changes.

CO: Used to make or receive an outside call. A Loop-CO button supports all lines. Pressing this button seizes an idle line automatically. (Button assignment is required.) (Only the CO "number" (e.g. 1, 2) may be shown on some telephones.)

CONF (Conference): Used to establish a three-party conversation.

DSS: Used to access the extension. (Only the "S" may be shown on some telephones.)

INTERCOM

MESSAGE

MODE

PAUSE

PROGRAM

(PF)

INTERCOM: Used to make or receive an intercom call.

MESSAGE: Used to leave a message waiting indication or call back the party who left the message waiting indication /used to replay voice messages.

MODE: Used to shift the display to access various features.

PAUSE: Used to insert a pause during dialling.

PROGRAM: Used to enter and exit the Station Programming mode.

Programmable Feature: Located on the upper part of the CO button or on the Console. Assigns the desired button and used to access the stored function. Mostly used as a one-touch dialling button. (Only the "F and number" may be shown on some telephones.)

FLASH

FWD/DND

R (FLASH): Sends a flash signal to the Central Office or a host PBX to access their features (External Feature Access). This button is applicable when the PBX has CO lines, not when it only has ISDN lines.

Function: Located beside the display. Used to perform the displayed function or operation.

Call Forwarding/Do Not Disturb: Used to perform Call Forwarding or Do Not Disturb.

Jog Dial: Used to adjust the volume and the display contrast or select desired items for each function.

REDIAL

RELEASE

SELECT

SHIFT

REDIAL: Used to redial.

RELEASE: Used to disconnect the line.

SELECT: Used to select the displayed function or to call the displayed phone number.

SHIFT: Used to access the second level of Soft Button functions.

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Operation

HOLD

HOLD: Used to place a call on hold. VOICE CALL/MUTE: Used to monitor

VOICE CALL

MUTE

an intercom call automatically, but it cannot be used for hands-free conversations. It also mutes the handset microphone during a conversation.

SP-PHONE

Speakerphone: Used for the handsfree operation.

Soft: Used to perform a function or operation appearing on the bottom line of the display.

TRANSFER

TRANSFER: Used to transfer a call to another party.

MONITOR

MONITOR: Used for hands-free dialling. You can monitor the party's voice hands-free.

If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an "Account" button.

Using a Jog Dial

The Jog Dial can be used for the display contrast and the volume control or you can search for desired items on the display. Rotate the Jog Dial in the either direction as desired. The contrast or the volume level and the items will change as follows:

Left

(counter-clockwise)

Right

(clockwise)

Level decreases To the previous item

Level increases To the next item

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How to Follow the Steps

A sample operation is shown below.

Operation

2.2.5 Calling without Restrictions

 Using an account code  To an extension refusing the call

Using an account code (Account Code Entry)

An Account Code gives information about outside calls for accounting and billing purposes. You may not be able to make an outside call without an account code entry. A mode is assigned to each user. Ask your manager for your mode.

DPT/SLT

ACCNT

9 9

Press # or dial 99.

C.Tone

Off-hook.

line access

Press CO or enter line access number

(9 or 81-84).

Press “ACCNT”,

Account or dial 49.

(CO)

no.

(Account)

4 9

Enter phone number.

Enter account code (max. 10 digits).

phone no.

account code

Conditions

•

A Panasonic digital proprietary telephone user can enter an account code during a

conversation or when hearing a reorder tone after the other party hangs up.

• If you enter the wrong code, press the “ ” key while entering the account code and then re-enter the code.

• To cancel the entry, press the Account button while entering the code.

• For your convenience, you can store the code with the phone number in memory (e.g.

Speed dialling).

• If you hear a reorder tone, the entered account code is wrong. Enter the correct code.

• You may give a specified account cord to extension users and check their telephone usage.

You can specify an account cord to each client and check the call duration.

Feature title

Sub feature title

Description

Operation steps

The description of the icons are explained in "2.1.1 Before Operating the Telephones — Icon Descriptions."

Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange an Account button.

Hints

Programming References: The related or required programming is noted.

To program, see “Customising Your Phone & System”.

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Operation

2.1.2 For ISDN Extension Users

ISDN extensions include ISDN terminal equipment such as telephones, facsimiles or personal computers connected to the ISDN (BRI) port (port 2 and port 3) on the main unit KX-TD612. A maximum of 8 ISDN extensions can be connected to each ISDN (BRI) port with point-to-multipoint configuration. However, only 2 units can be used simultaneously. Terminal equipment can be addressed individually with Multiple Subscriber Numbers (MSN). The MSN consists of the ISDN extension number and an additional digit, 00 through 99. If MSN is not assigned, all equipment on the same ISDN (BRI) Extension bus are called simultaneously.

Network Termination

ISDN Extensions

• A primary and a secondary Class of Service (COS) can be assigned per port.

To Central Office

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2.2 Making Calls

2.2.1 Basic Calling

— Calling another extension

— Calling an external party

Calling another extension

To another extension (Intercom Call)

DPT/SLT

extension no.

(DSS)

Off-hook.

Enter extension number or press DSS.

Operation

Talk.

When you call Mr. Thomas....

Mr. Thomas's extension number is 123.

DPT/SLT

1 32

Off-hook.

• The DSS button light shows the current status as follows:

Off: The extension is idle. Red on: You or another extension is using the line.

• Hands-free operation You can have a conversation in the hands-free mode using the SP-PHONE button. You can then perform other tasks at the same time.

• Do you have an extension directory? Complete the directory in 5.3 Directory and make a photo copy for your reference.

• For quick operation If you are an operator or dial some extensions frequently, the DSS button is useful.

• Confirming the dialled number before connecting You can go off-hook after confirming the number you dialled. If you misdial, press " " to

clear each number from the right or press the R (FLASH) button to clear all numbers.

Talk.Dial 123.

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Operation

Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange a DSS button.

Customising Your System

• 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)

• 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002)

To an operator (Operator Call)

DPT/SLT

Off-hook.

6 1

6 2

Dial 0, 61 or 62 as you desire.

Idle operator

Operator 1

Operator 2

Calling an external party

You have to seize an outside line before dialling an outside phone number because external calls are made via your system. Select one of the following methods:

• Press an idle button.

• Dial automatic line access number . An idle line is selected automatically.

• Dial outside line number to . A specific line is selected.

DPT/SLT

(CO)

phone no.

891

Off-hook.

8 4

Seize an external line (CO, 9 or 81-84).

Talk.Enter phone number.

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Operation

• The CO button light shows the current status as follows:

Off: The line is idle. Green on: You are using the line. Red on: The line is in use.

• CO1 to CO7 correspond to outside line numbers 81 to 84 respectively.

CO 1,2 : 81 CO 3,4 : 82 CO 5,6 : 83 CO 7 : 84

• Emergency call You can dial pre-programmed emergency numbers without any restrictions. Consult your dealer.

• Hands-free operation You can have a conversation in the hands-free mode using the SP-PHONE button. You can then perform other tasks at the same time.

Helpful hints for hands-free operation

Use your telephone in a quiet room for best performance. If the other party has difficulty hearing you, decrease the volume. If you and the other party talk at the same time, parts of your conversation will be lost. To avoid this, talk alternately.

• To select the less expensive line automatically, dial "9" or press the Loop-CO button to seize a line. (Automatic Route Selection)

• Confirming the dialled number before connecting You can go off-hook after confirming the number you dialled. If you misdial, press " " to

clear each number from the right or press the R (FLASH) button to clear all numbers.

• Call information The following information can be referred to by repeatedly pressing the CO button in use.

Phone number (outgoing call) or call duration (incoming call)

Meter

Call charge

• To call another party without hanging up, just press the terminate button, re-access an outside line and dial the new phone number.

Customising Your Phone

• 4.1.2 Initial Settings — Preferred Line Assignment — Outgoing

Select the seized line when going off-hook.

• 4.1.3 Customising the Buttons

Create or re-arrange the terminate button.

• 4.1.4 Charge Fee Management [Pre-assigned extension only]

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Operation

2.2.2 Easy Dialling

This is convenient for frequently dialled phone numbers.

— With one touch button — Using numbers stored at your extension — Using numbers stored in the system

— To a pre-set party by going off-hook — Using a quick dialling number — To a phantom extension

With one touch button (One-Touch Dialling)

DPT

(One-Touch Dialling)

Off-hook.

Customising Your Phone

• 4.1.2 Initial Settings—Full One-Touch Dialling Assignment Allow or cancel the one-touch operation while on-hook. (Default: Allow)

• 4.1.3 Customising the Buttons Create or re-arrange the One-Touch Dialling button and store the desired number, phone number, feature number, etc.

Press One-Touch Dialling.

• To dial to a third party with holding the present call, refer to 2.4.2 Holding a Call — One-touch dialling with automatic hold.

Using numbers stored at your extension (Station Speed Dialling)

You can store up to 10 numbers at your extension for your personal use.

To store a phone number

DPT/SLT

Off-hook.

6#0

Dial 60.

station speed

dial no.

Enter station speed dial number (0-9).

desired no.

C.Tone

Enter the desired number (max. 24 digits).

Enter a line access number (9 or 81 to 84) as the first digit before an external party number.

Dial #.

On-hook.

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•"", "#", PAUSE, SECRET and HYPHEN can also be stored as digits.

• 2.10.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 — storing the names and numbers for station speed dialling.

To dial

DPT/SLT

Operation

station speed

dial no.

Enter station speed dial number (0-9).

Off-hook.

Dial 6 .

Using numbers stored in the system (System Speed Dialling)

Up to 500 parties can be stored in the system. Refer to the directory in 5.3.1 Directory.

To dial

DPT/SLT

AUTO DIAL

STORE

Off-hook. Press AUTO DIAL

or dial .

• If a DDI/CLIP key is assigned to a flexible button on your digital proprietary telephone (DPT), you can easily make a call with this key. Up to 24 DDI/CLIP keys can be located on a DPT, and the key is linked to the location number of System Speed Dialling number. One System Speed Dialling number can be assigned per CO button. To make a call, press the DDI/CLIP key.

• More than one speed dial number can be used for long telephone numbers, if the number is divided when stored.

If the number is divided and stored in system speed dial numbers 001 and 002:

AUTO DIAL

STORE

AUTO DIAL

STORE

system speed

dial no.

Enter system speed dial number (000-499).

• To store a phone number, refer to 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001).

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Operation

Customising Your System

• 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)

• 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002)

Customising Your Phone

• 4.1.2 Initial Settings—Full One-Touch Dialling Assignment Allow or cancel the one-touch operation while on-hook. (Default: Allow)

• 4.1.3 Customising the Buttons Create or re-arrange a DDI/CLIP key.

To a pre-set party by going off-hook (Pickup Dialling)

You can make an outside call simply by going off-hook if you pre-assigned a telephone number.

To store a phone number

DPT/SLT

Off-hook.

To set/cancel

DPT/SLT

Off-hook.

To dial

7 4#2

Dial

742

Dial 74.

desired

party’s no.

Enter the desired party’s number

(max. 24 digits).

Enter a line access number (9 or 81 to 84) as the first digit before an external party number.

Set

Cancel

Dial 1 to set or 0 to cancel.

Dial #.

C.Tone

On-hook.

C.Tone

On-hook.

DPT/SLT

Off-hook.

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• You can set or cancel this feature by simply pressing the Pickup Dialling button. If set, the button light turns red.

• To call another party, dial the desired party's phone number before the pre-set line is connected. (Default: 1 second)

• " " can also be stored as a digit.

• If there is a new message which is not yet replayed, the Pickup Dialling feature does not work.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange a Pickup Dialling button.

Using a quick dialling number (Quick Dialling)

DPT/SLT

Operation

quick dialling no.

Off-hook.

Enter quick dialling number.

• The quick dialling number is determined by system programming. Consult your dealer.

• Make use of "Quick Dialling" in 5.3.1 Directory.

To a Phantom extension

You can call extensions associated with a Phantom extension. The call arrives at all extensions who have the corresponding Phantom extension button.

123

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Operation

To call to a phantom extension

DPT/SLT

(Phantom)

phantom

extension no.

Press Phantom or enter phantom extenison number.

To answer

DPT

(Phantom)

Off-hook or press Phantom.

• The Phantom extension button light shows the current status as follows:

Off: Idle Red on: You are calling a phantom extension. Flashing green: Incoming call

• To set ringing or not, refer to "Customising Your Phone".

Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange a Phantom extension button.

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2.2.3 Redial

This is convenient when calling the same external party again. — Redialling the last number you dialled — Saving the number and redialling

• Up to 24 digits can be programmed and redialled. The line access number is not counted as a digit.

• Automatic Redial: This is a special feature for the digital proprietary telephones, that provides automatic redialling of the last dialled, saved number or outgoing call log, if the called party is busy. If the Last Number Redial, Saved Number Redial, Outgoing Call Log operation or Notebook function is performed handsfree, the telephone set will hang up and try again after a predetermined period of time. Detailed operations for redialling the last deialled or saved number are shown below. To redial using the Outgoing Call Log, refer to 2.10.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 — Using the KX-T7436/Using the KXT7235.

Customising Your Phone

• 4.1.2 Initial Settings—Full One-Touch Dialling Assignment

Allow or cancel the one-touch operation while on-hook. (Default: Allow)

Operation

Redialling the last number you dialled (Last Number Redial)

To dial

DPT/SLT

REDIAL

Off-hook.

To dial automatically (Automatic Redial)

DPT

SP-PHONE

Press SP-PHONE.

Press REDIAL or dial #.

REDIAL

Press REDIAL or dial #.

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Operation

• To cancel the Automatic Redial, go off-hook or press CO, INTERCOM, 0 through 9, , or # button.

Saving the number and redialling (Saved Number Redial)

The saved number is programmed until another number is stored.

To save

DPT

During a conversation or while hearing a busy tone

AUTO DIAL

STORE

(Save)

Press STORE.

Press Save.

To dial

DPT

(Save)

Off-hook.

Press Save.

To dial automatically (Automatic Redial)

DPT

SP-PHONE

Press SP-PHONE.

(Save)

Press Save.

• To cancel the Automatic Redial, go off-hook or press CO, INTERCOM, 0 through 9, , or # button.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange a SAVE button.

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Operation

2.2.4 When the Dialled Line is Busy or There is No Answer

— Reserving a busy line — Completing a call to a busy party on an

— Leaving a message waiting indication

— Joining an existing call ISDN line — Sending a call waiting tone

Reserving a busy line (Automatic Callback Busy)

You can set the telephone to receive callback ringing when a dialled line becomes idle. When you answer the callback ringing:

For an outside call: The line is seized. For an intercom call: The called extension starts ringing automatically.

DPT/SLT

While hearing a busy tone

C.BCK

Press “C.BCK” or dial 6.

To answer a callback ringing and call

C.Tone

On-hook.

DPT/SLT

Outside call

phone no.

Off-hook. Enter phone number.

Intercom call

Off-hook.

To cancel

DPT/SLT

4 6

C.Tone

Off-hook.

Dial 46.

• If you do not answer a callback ringing during 4 callback rings, this feature will be cancelled.

On-hook.

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Operation

• If you connect to an ISDN line, the busy party will automatically be dialled. "CCBS" will be displayed instead of "C.BCK". Refer to "Completing a call to a busy party on an ISDN line" right below.

Completing a call to a busy party on an ISDN line (Completion of Calls to

Busy Subscriber [CCBS])

You can set the telephone to receive call-back ringing when a busy called party on an ISDN line becomes free. When you answer the call-back ringing, the called party's telephone number is automatically dialled.

DPT/SLT

While hearing an indication tone*

CCBS

Press “CCBS” or dial 6.

To answer and call

DPT/SLT

Off-hook.

To cancel

DPT/SLT

Off-hook.

C.Tone

7 1 3

Dial 713.

On-hook.

C.Tone

On-hook.

• If you do not answer a callback ringing during 4 callback rings, this feature will be cancelled.

• * Indication tone

1 s

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• Availability of this feature depends on your telephone company.

• The CCBS feature is in accordance with the ETS 300 359. (ETS: European Telecommunication Standard)

Sending a call waiting tone (Busy Station Signalling [BSS])

The party will know your call is waiting.

DPT/SLT

While hearing a busy tone

BSS

Press “BSS” or dial 2.

• If "BSS" is not displayed or you hear a reorder tone, this feature has not been set at the other party's phone. This feature is only available if the called extension has set the "Call Waiting" feature.

• Depending on the other party's telephone, the "Off-Hook Call Announcement (OHCA)" and the "Whisper OHCA" functions can be applied. You can talk to the other party through the speaker and the microphone (OHCA) or you can send a call announcement through the handset (Whisper OHCA), while they are having another conversation using the handset.

Operation

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Operation

Leaving a message waiting indication (Message Waiting)

The called extension receives a message waiting indication (MESSAGE button light turns on and/or indication tone is emitted when going off-hook) to call you back.

To leave a message waiting indication

DPT/SLT

When the called extension is busy or does not answer

MESSAGE

Press MESSAGE or dial 4.

C.Tone

On-hook.

To leave/cancel a message waiting indication

PT and SLTDPT/SLT

Leave

Cancel

0 to cancel.

Off-hook.

Dial 70. Dial 1 to leave or

T7431

MODE

Press MODE until “Feature Access” is displayed.

Rotate Jog Dial until “MSG Off” or “MSG On” is displayed.

→

MSG Off ext

Press SELECT.

“MSG On”: Leave “MSG Off”: Cancel.

SELECT

MODE

extension no.

Enter extension number.

extension no.extension no.

Enter extension number.

C.Tone

On-hook.

C.Tone

On-hook.

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T7433

SHIFT

FEAT

→

MSG Off ext MSG On ext MENU

SEL

Operation

Press SHIFT until

“FEAT” is displayed.

extension no.extension no.

Enter

extension number.

T7436/T7235

Features

Press “Features”.

C.Tone

On-hook.

Press “FEAT”.

C.Tone

On-hook.

Rotate Jog Dial or press “NEXT” until the following is displayed.

Rotate Jog Dial until “MSG Off” or “MSG On” is at the arrow.

Message Off (ext) Message On

Press “Message On” to leave or “Message Off” to cancel.

Press “SEL”.

“MSG On”: Leave “MSG Off”: Cancel

Cancel

(

ext)

Leave

extension no.extension no.

Enter extension number.

To check and select the party

DPT

While on-hook

MESSAGE

Press MESSAGE until the desired extension appears.

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Operation

To call back

• The extension number and name are shown in the received order.

• You can also select the party who left the voice message in your mail box of a voice processing system. Refer to 2.9.3 If a Voice Processing System is Connected.

• Single line telephone users will hear ring tone 5 as message waiting indication while onhook.

5 s

• If the indication for the Built-in Voice Message is left at the same time, "Voice Message" will be displayed (for DPT with display user only). Refer to 2.6.1 Built-in Voice Message.

DPT/SLT

MESSAGE

SLT

7 20

Off-hook. Off-hook.

Press MESSAGE or dial 702.

• SLT users can change the call back operation style by system programming (default: offhook and dial 702). Consult your dealer.

• Dial tone 4 will be heard when going off-hook.

1 s

• If the indication for the Built-in Voice Message is left at the same time, you will hear dial tone 5 when going off-hook. Pressing the MESSAGE button enables you to replay newly stored voice messages in the order of arrival. Refer to 2.6.1 Built-in Voice Message.

1 s

• If the rest of recording time for the Built-in Voice Message feature becomes less than 5 minutes, dial tone 6 will be heard when going off-hook.

1 s

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To clear all message waiting indications

DPT/SLT

Operation

your extension

no.

Enter your extension number.

C.Tone

On-hook.

Off-hook.

7 00

Dial 700.

Customising Your Phone

• 4.1.3 Customising the Buttons Create or rearrange a MESSAGE button.

Joining an existing call (Executive Busy Override)

You can call the party who is talking with another on the telephone or add a third party to your existing conversation.

To join

DPT

Outside call Intercom call

Off-hook. Press

corresponding CO.

(CO)

C.Tone

Talk.

DPT/SLT

Over

Press “Over” or dial 3.

C.Tone

Talk.

To disconnect one party and talk with another when one of these parties is an outside

call

DPT

(CO)

INTERCOM

Press other party's CO or INTERCOM.

C.Tone

Talk.

• You can also deny others the possibility of joining your conversation (Default: Allow). Refer to "2.8.9 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override Deny)".

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Operation

2.2.5 Calling without Restrictions

— Using an account code — To an extension refusing the call

Using an account code (Account Code Entry)

DPT/SLT

ACCNT

9 9

Press # or dial 99.

C.Tone

Off-hook.

(CO)

line access

Press CO or enter line access number

(9 or 81-84 ).

Press “ACCNT”,

Account or dial 49.

no.

(Account)

Enter account code (max. 10 digits).

phone no.

Enter phone number.

account code

• A Panasonic digital proprietary telephone user can enter an account code during a conversation or when hearing a reorder tone after the other party hangs up.

• If you enter the wrong code, press the " " key while entering the account code and then re-enter the code.

• To cancel the entry, press the Account button while entering the code.

• For your convenience, you can store the code with the phone number in memory (e.g. Speed dialling).

• If you hear a reorder tone, the entered account code is wrong. Enter the correct code.

• You may give a specified account code to extension users and check their telephone usage. You can specify an account code to each client and check the call duration.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange an Account button.

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To an extension refusing the call (DND Override)

DPT/SLT

While hearing the DND tone

Over

Press “Over” or dial 2.

Operation

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Operation

2.2.6 Changing the Mode

— Alternating the calling method

— Changing the dialling mode from pulse to tone

Alternating the Calling Method (Alternate Calling — Ring/Voice)

The calling method, either ring or voice, is set by the called extension when an intercom call is received. However, you can change the method temporarily. Ring-calling (Default): You can call the other party with a ring. Voice-calling: You can talk to the other party immediately after a confirmation tone.

For voice-calling

DPT/SLT

After dialling

Voice

Press “Voice” or .

C.Tone

Talk.

For ring-calling

Ring

Hello

DPT/SLT

After dialling

Tone

Press “Tone” or .

• If the called party uses a single line telephone, only Ring-Calling is available.

• You can switch the desired calling method only once during a call.

Customising Your Phone

• 4.1.2 Initial Settings—Intercom Alert Assignment

Which way do you prefer to receive an intercom call?

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Operation

Changing the dialling mode from pulse to tone (Pulse to Tone Conversion)

To access services such as computer telephone services, Voice Mail, etc., that require a tone, you can temporarily change the dialling mode from Pulse to Tone.

DPT/SLT

After the line is connected

Dial #.

desired no.

Enter desired number.

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Operation

2.2.7 Integrated Services Digital Network (ISDN) Service Access

You can reach the ISDN Key Pad Protocol Service from your extension. The service depends on the contract with your telephone company.

If your telephone has an ISDN SERVICE button

DPT

(CO)

891

8 3

Off-hook.

Seize an external line (CO, 9 or 81-83).

If your telephone does not have an ISDN SERVICE button

(ISDN SERVICE)

Press “ISDN SERVICE” button.

DPT

(CO)

FWD/DND FWD/DND

ISDN Service no.

891

Off-hook. Seize an external line

(CO, 9 or 81-83).

Press FWD/DND button.

Enter ISDN Service number (max. 32 digits).

Press FWD/DND button.

DPT/SLT

7 2 9

Off-hook. Dial 729.

ISDN Port no.

Enter ISDN Port number (1, 2 or 3).

• At the end of the procedure, a voice prompt tells you that the acceptance of the service is completed depending on each Integrated Digital Services Network.

ISDN Service no.

Enter ISDN Service number (max. 32 digits).

Wait for 5 seconds.

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Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange an ISDN SERVICE button.

Operation

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Operation

2.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])

This feature is possible if an optional card KXTD61291 is installed in the main unit. This feature allows an outside caller to access specific system features as if the caller is an extension in the system. The caller can have direct access to features below.

— Placing an incoming call to extensions such as (1) Extension (2) ISDN extension (3) Hunting Group (4) Phantom extension (5) External pager (for Trunk Answer From Any Station [TAFAS]) (6) Voice Mail extension. The caller also has the option of dialling the route for an extension using 1 digit number (DISA Automated Attendant (AA) number) via DISA calls.

— Calling an external party.

— Setting or cancelling the "Call Forwarding — to CO Line, All Calls" feature.

— Call forward to outside line ("Call Forwarding — to CO Line, All Calls" and "Call Forwarding — to CO Line, No Answer") in accordance with preselected CLIP and DDI/MSN numbers.

An outgoing message (OGM) greets the caller and gives information about how to access an extension. You do not need the operator's assistance. You may not be able to access the features without a DISA user code depending on the security mode.

Non Security Mode: Any caller can make outside or intercom calls.

Trunk Security Mode (Default): A pre-assigned DISA security code must be entered to make

outside calls.

All Security Mode: A pre-assigned DISA security code must be entered to make both outside and intercom calls. This prevents the caller from making unauthorised calls. However, when making an outside call by Call Forwarding — to Outside (CO) Line, the call is allowed (exception). Ask your manager for the mode assigned to your system.

• An optional voice message card KX-TD61291 is required to enable DISA function.

• This feature is available only for DTMF (Touch Tone) telephone user.

• The outside-outside line call is only available when the DISA call is made with an ISDN line. However, when calling to an external party by the Call Forwarding — to CO Line feature, the call is allowed exceptionally even if the DISA call is made with an analogue CO line.

WARNING

When you enable the Outside-Outside Line Call feature of DISA function, if a third party discovers the password (a DISA User Code) of the system, you have a risk that they will make illegal phone calls

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using your telephone line, and the cost may be charged to your account.

To prevent this problem from occurring, we strongly recommend the following points: 1: Carefully maintain the secrecy of the password. 2: Specify a complicated password with several digits. 3: Change the password frequently (at least once per month).

Note

• Be sure to assign Intelligent Call Handling table beforehand. Otherwise, outside callers cannot access DISA. (Refer to 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)) Consult your manager for a detailed assignment.

Calling an extension

Any Outside Telephone

In Non Security Mode or Trunk Security Mode

Operation

DISA

phone no.

DISA OGM

Enter DISA phone number.

In All Security Mode

DISA

phone no.

DISA OGM

Enter DISA

phone number.

extension no.

Enter the desired extension number.

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

extension no.

D.Tone

Enter the desired extension number.

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Operation

Calling an external party

Any Outside Telephone

In Non Security Mode

DISA

phone no.

Enter DISA phone number.

DISA OGM

line access

no.

Enter line access number

(9 or 81-84).

D.Tone

phone no.

Enter phone number of the

external party.

In Trunk Security Mode

DISA

phone no.

Enter DISA phone number.

DISA OGM

line access

no.

Enter line access

number

(9 or 81-84).

D.Tone

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

phone no.

D.Tone

Enter phone number of the external party.

In All Security Mode

DISA

phone no.

Enter DISA phone number.

DISA OGM

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

D.Tone

line access

no.

Enter line access

number

(9 or 81-84).

phone no.

D.Tone

Enter phone number of the external party.

• *1: If you dial a wrong DISA user code, dial and try again from this point.

• If you enter a wrong DISA user code 3 times, the line will be disconnected automatically.

• In case a destination of Intercept Routing is not assigned, the call which was made by DISA function will be disconnected automatically when it is over a programmed time period.

• If Built-in Automated Attendant service is set, you can access the desired extension simply by pressing 1 digit number (0-9) according to the outgoing message.

• You can select either to direct a call to the pre-programmed Intercept Routing destination or to disconnect it without respect to the pre-programmed Intercept Routing destination (default: direct the call to the pre-programmed Intercept Routing destination) when a caller dials nothing for the pre-determined period of time (default: 5 s later) after hearing DISA OGM. System Programming is required. Consult your dealer.

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To start a new conversation

Any Outside Telephone

To dial a different number during a conversation with an outside party or while hearing the ringback, reorder, or busy tone

desired no.

D.Tone

Dial .

Enter desired number.

Enter a line access number (9 or 81 to 84) as the first digit when calling an external party.

Setting or cancelling the "Call Forwarding to CO Line, All Calls" feature

To set

Any Outside Telephone

Operation

In Non Security Mode or Trunk Security Mode

DISA

phone no.

DISA OGM

Enter DISA phone number.

In All Security Mode

DISA

phone no.

Enter DISA phone number.

DISA OGM

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

D.Tone

07 1 6

Dial 7106 during DISA OGM or D.Tone.

line access

no.

Enter line access number (9 or 81-84).

C.Tone

On-hook.

Voice MSG Access Code

Enter the Voice Message Access Code.

phone no.

Enter phone number.

Dial #.

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Operation

To cancel

Any Outside Telephone

In Non Security Mode or Trunk Security Mode

DISA

phone no.

Enter DISA phone number.

In All Security Mode

DISA

phone no.

Enter DISA phone number.

DISA OGM

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

D.Tone

07 1 0

Dial 7100 during DISA OGM or D.Tone.

C.Tone

On-hook.

Voice MSG Access Code

Enter the Voice Message Access Code.

Call forward to outside line ("Call Forwarding to CO Line, All Calls" and "Call Forwarding to CO Line, No Answer") in accordance with pre-selected CLIP and DDI/MSN numbers

To store a pre-selected CLIP or DDI/MSN number

Any Outside Telephone

In Non Security Mode or Trunk Security Mode

DISA

phone no.

DISA OGM

Enter DISA phone number.

In All Security Mode

DISA

phone no.

DISA OGM

Enter DISA phone number.

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

D.Tone

8117 1

Dial 7181 during DISA OGM or D.Tone.

CLIP

DDI/MSN

Dial 1 to select CLIP or 2 to select DDI/MSN.

C.Tone

Dial #.

Voice MSG Access Code

Enter the Voice Message Access Code.

Enter a

location number.

On-hook.

CLIP no.

DDI/MSN no.

Enter a CLIP number or DDI/MSN number (max. 24 digits).

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To delete a pre-selected CLIP or DDI/MSN number

Any Outside Telephone

In Non Security Mode or Trunk Security Mode

Operation

DISA

phone no.

DISA OGM

Enter DISA phone number.

Dial 7180 during DISA OGM or D.Tone.

In All Security Mode

1 2

Dial 1 to select CLIP or 2 to select DDI/MSN, and then enter a location number (1-3). To select All, dial 0.

DISA

phone no.

Enter DISA phone number.

DISA OGM

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

D.Tone

To activate a pre-selected CLIP or DDI/MSN number

Any Outside Telephone

In Non Security Mode or Trunk Security Mode

DISA

phone no.

Enter DISA phone number.

DISA OGM

Dial 7191 during DISA OGM or D.Tone.

87 1 0

CLIP

DDI/MSN

Voice MSG Access Code

Enter the Voice Message Access Code.

All

17 1 9

Voice MSG Access Code

Enter the Voice Message Access Code.

C.Tone

On-hook.

In All Security Mode

DISA

phone no.

DISA OGM

Enter DISA phone number.

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

D.Tone

Dial 1 to select CLIP or 2 to select DDI/MSN, and then enter a location number (1-3). To select All, dial 0.

1 2

CLIP

DDI/MSN

All

C.Tone

On-hook.

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Operation

To cancel an activation of a pre-selected CLIP or DDI/MSN number

Any Outside Telephone

In Non Security Mode or Trunk Security Mode

DISA

phone no.

DISA OGM

Enter DISA phone number.

In All Security Mode

DISA

phone no.

DISA OGM

Enter DISA phone number.

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

D.Tone

7 1 9 0

Dial 7190 during DISA OGM or D.Tone.

CLIP

DDI/MSN

Dial 1 to select CLIP or 2 to select DDI/MSN, and then enter a location number (1-3). To select All, dial 0.

Voice MSG Access Code

Enter the Voice Message Access Code.

All

C.Tone

• *1: If you dialled a wrong DISA user code, dial and try again.

• *2: You can re-try by dialling when you dialled a wrong feature number or voice message access code. System Programming is required. Consult your dealer.

• These settings can be performed regardless of the type of DISA security mode.

• Even though you cancel the forwarding destination, this operation cancels the "Call Forwarding — to CO Line, All Calls" feature only. Any other Call Forwarding features and Do Not Disturb (DND) will not be cancelled.

On-hook.

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2.3 Receiving Calls

2.3.1 Answering Calls

DPT/SLT

Operation

Off-hook.

Select one of the following methods:

· Lift the handset to receive the preferred line. (Default: Ringing line is selected.)

· Press the SP-PHONE or MONITOR* button.

· Press the flashing CO or green INTERCOM button directly.

Talk.

* When going off-hook using the MONITOR button, you have to lift the handset to talk to the other party.

• Hands-free operation You can have a conversation in the hands-free mode with the SP-PHONE button. You can perform other tasks at the same time.

Helpful hints for the hands-free operation

Use your telephone in a quiet room for best performance.

If the other party has difficulty hearing you, decrease the volume.

If you and the other party talk at the same time, parts of your conversation will be lost. To avoid this, talk alternately.

• If the Incoming Call Log feature is available, you may confirm the caller's phone number and name before answering an outside call.

Pressing the SHIFT button or " " displays the outside line number and either the outside line name or the name of the DDI/MSN number.

0111111111 John Thomas Extension STA Speed Features SYS Speed Call Log

SHIFT

CO01 Panasonic

Extension STA Speed Features SYS Speed Call Log

SHIFT

The caller's information from your telephone company will only be sent to the pre-assigned extension.

• If a DDI/CLIP key is assigned to a flexible button on your digital proprietary telephone (DPT), the LED indicator of the key flashes green when receiving a call from the CLIP number, or with the DDI/MSN number, you assigned at System Speed Dialling and Intelligent Call Handling table. You can answer the call by pressing the flashing DDI/CLIP key.

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Operation

Customising Your Phone

• 4.1.2 Initial Settings —

Preferred Line Assignment — Incoming

Select the seized line when going off hook.

Intercom Alert Assignment

Select the Calling method, either ring or the other party's voice.

• 4.1.3 Customising the Buttons Create or re-arrange a CO button or a DDI/CLIP key, and change the ringing tone for each CO button.

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2.3.2 Answering Hands-free (Hands-free Answerback)

You can answer an intercom call without going off-hook as soon as the line is connected. You will hear the caller talking without the phone ringing.

To set/cancel

DPT

While on-hook

AUTO ANSWER

MUTE

Press AUTO ANSWER.

Operation

• The AUTO ANSWER button light shows the current status as follows:

On: Set. Off: Not set.

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Operation

2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)

You can answer an incoming call that is ringing at another extension from your phone without leaving your desk.

Extension Group

An extension group is used for group paging and group pickup features. An extension can belong to several extension groups. The following types are available:

Outside (CO) Call Pickup: Picks up an outside call. Group Call Pickup: Picks up a call within your extension group. Directed Call Pickup: Picks up a specified extension's call.

DPT/SLT

CO or Group

Off-hook.

Directed Call

T7431

Group Call Pickup only

MODE

Press MODE until “Feature Access” is displayed.

Rotate Jog Dial until “C.Pickup GRP” is displayed.

T7433

Group Call Pickup only

SHIFT

Press SHIFT until “FEAT” is displayed.

FEAT

Press “FEAT”.

4 0

Dial 4 for an outside call or 40 for group.

4 1

Dial 41 for directed call.

Rotate Jog Dial until “C.Pickup GRP” is at the arrow.

Outside call

Group

Directed

→

C.Pickup GRP

Press SELECT.

C.Tone

extension no.

Enter extension number.

SELECT

MODE

→

C.Pickup GRP Call Park 0-9 MENU

Press “SEL”.

Talk.

C.Tone

Talk.

SEL

C.Tone

Talk.

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T7436/T7235

● Group Call Pickup only

Operation

Features

Press “Features”.

Rotate Jog Dial or press “NEXT” until the following is displayed.

C.Pickup Group

Press “C.Pickup Group”.

C.Tone

Talk.

• If you receive a call waiting tone, you can ask a third party to pick up your second call with Directed Call Pickup.

• You can also deny other people the possibility of picking up your calls. Refer to 2.8 Setting the Telephone According to Your Needs.

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Operation

2.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])

You can answer an incoming outside call paged through an external speaker from any extension.

DPT/SLT

4 4

C.Tone

Off-hook.

T7431

Dial 44.

Talk.

MODE

Press MODE until “Feature Access” is displayed.

T7433

SHIFT

Press SHIFT until “FEAT” is displayed.

C.Tone

T7436/T7235

Rotate Jog Dial until “Page-E ANS is displayed.”

FEAT

Press “FEAT” .

Talk.

→

Page-E ANS

Press SELECT.

Rotate Jog Dial until “Page-E ANS” is at the arrow.

SELECT

MODE

C.Tone

→

Page-E ANS Page-GRP ANS MENU

Press “SEL”.

On-hook.

SEL

Features

Press “Features”. Press “Page-Ext Answer”.

Rotate Jog Dial or press “PREV” until the following is displayed.

Page-Ext Answer

C.Tone

Talk.

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• You can also receive a paged announcement via a speaker with this operation.

Operation

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Operation

2.3.5 Deflecting a Call (Call Deflection)

This is only available for the DPT with display which has more than two lines. If, for example, you cannot answer the call because you are so busy, you can transfer the call you are currently receiving to your personal message box (Builtin Voice Message) or your mail box (Voice Processing System).

To deflect a call to your personal message box

DPT

When receiving a call

0123456789

Press "BV".

• If a call cannot be deflected because the voice message resource is busy, "BV.BOX Busy"

will be displayed for 3 seconds.

• If a call cannot be deflected because the voice message resource is full, "Voice Msg Full" will be displayed for 3 seconds.

• If the OGM for your personal message box has not been stored, you cannot deflect the call.

• If you have set Call Forwarding — No Answer, "EXT" will be displayed at the bottom line. To forward the call to the destination extension, press "EXT".

• If you have set Call Forwarding — to CO Line, No Answer, "CO" will be displayed at the bottom line. To forward the call to the destination, press "CO". Availability of this feature depends on the ISDN service of your telephone company.

• This feature is not available for Intelligent Call Handling 1:N calls.

To deflect a call to your mailbox

DPT

When receiving a call

0123456789

Press "VM".

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Operation

• If a call cannot be transferred because the voice mail resource is busy, "265: Busy" will

be displayed for 3 seconds. ("265" is the example of your voice mail extension number.)

• System programming is required. Ask your dealer.

• If you have set Call Forwarding — No Answer, "EXT" will be displayed at the bottom line. To forward the call to the destination extension, press "EXT".

• If you have set Call Forwarding — to CO Line, No Answer, "CO" will be displayed at the bottom line. To forward the call to the destination, press "CO" . Availability of this feature depends on the ISDN service of your telephone company.

• This feature is not available for Intelligent Call Handling 1:N calls.

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Operation

2.4 During a Conversation

2.4.1 Call Duration

You can see the call duration during the conversation.

To view the call duration*

DPT

During a conversation

(CO)

Press CO.

• * A digital proprietary telephone users may change the displayed message as follows by pressing the CO button.

CO02 00:03'30

Extension STA Speed Features SYS Speed Call Log

LOG

<KX-T7230>

<KX-T7433/KX-T7436/KX-T7235>

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2.4.2 Holding a Call

— Holding — One-touch dialling with automatic hold — Denying other people the possibility of retrieving your held calls — Holding in a system parking zone

• If a call is not retrieved within a specified time, you will hear an alarm as a reminder.

• If a call is not retrieved within fifteen minutes, it is automatically disconnected.

Holding (regular)

DPT

During a conversation

HOLD

C.Tone

Press HOLD. On-hook.

Operation

SLT/ISDN Extn.

During a conversation

5 0

C.Tone

Off-hook.

Press R key.

Dial 50.

On-hook.

• If you hold a call at your ISDN extension, this can be cancelled at other ISDN extensions connected to the same ISDN extension port.

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Operation

To retrieve a call

DPT

At the holding extension

Off-hook.

For an outside call from another extension

(CO)

INTERCOM

Press CO or INTERCOM.

Talk.

Off-hook.

(CO)

Press CO.

C.Tone

Talk.

For an intercom call from another extension

holding ext no.

Enter holding extension number.

Off-hook.

5 1

Dial 51.

SLT

At the holding extension

5 0

Off-hook.

Dial 50.

For an outside call from another extension

5 3

Off-hook.

Dial 53.

Talk.

held line no.

Enter held line number (1-7).

C.Tone

Talk.

C.Tone

Talk.

For an intercom call from another extension

holding ext no.

Enter holding extension number.

C.Tone

Talk.

Off-hook.

5 1

Dial 51.

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ISDN Extn.

At the holding extension

Operation

5 0

Off-hook.

Dial 50.

Talk.

For an outside call from another extension

held line no.

Enter held line number (1-7).

C.Tone

Talk.

Off-hook.

5 3

Dial 53.

For an intercom call from another extension

holding ext no.

Enter holding extension number.

C.Tone

Talk.

Off-hook.

5 1

Dial 51.

• The CO or INTERCOM button light shows the current status as follows:

Flashing green: Your held call Flashing red: Another extension's held call

• A single line telephone user can hold either an intercom call or an outside call at one time.

• A digital proprietary telephone user can hold an intercom call and multiple outside calls.

• To hold multiple intercom calls, use the "Call Park" feature.

One-touch dialling with automatic hold

You can dial to a third party with holing the present call.

DPT

(

One-Touch Dialling

with Auto Hold

)

Press One-Touch Dialling with Auto Hold.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange a One-Touch Dialling with Auto Hold button.

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Operation

Denying other people the possibility of retrieving your held calls (Exclusive

Call Hold)

Only the held extension can retrieve the call.

DPT

During a conversation

HOLD HOLD

C.Tone

Press HOLD. Press HOLD

To retrieve a call

DPT

again.

On-hook.

(CO)

INTERCOM

Off-hook.

Press CO or INTERCOM.

Talk.

Holding in a system parking zone (Call Park)

You can park a call and perform other operations. The parked call can be retrieved by any extension. Up to 10 calls can be parked.

To set

DPT

During a conversation

TRANSFER

5 2

Dial 52.Press TRANSFER. Enter parking

parking zone no.

C.Tone

On-hook.

zone number (0-9).

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SLT

During a conversation

Operation

(Recall)

T7431

During a conversation

TRANSFER

Press

TRANSFER

extension no.

parking zone no.

Enter parking zone number (0-9).

Press MODE until “Feature Access” is displayed.

T7433

During a conversation

5 2

Dial 52.Press Recall. Enter parking

MODE

C.Tone

parking zone no.

zone number (0-9).

Rotate Jog Dial until “Call Park” is displayed.

On-hook.

C.Tone

Call Park

→

On-hook.

0-9

Press SELECT.

SELECT

MODE

TRANSFER

→

Call Park 0-9 CM OGM PLAY 1-9

Press “SEL”.

SHIFT

Press SHIFT until “FEAT” is displayed.

SEL

FEAT

Press “FEAT”.Press

extension no.

parking zone no.

Enter parking zone number (0-9).

C.Tone

Rotate Jog Dial until “Call Park” is at the arrow.

On-hook.

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Operation

T7436/T7235

During a conversation

TRANSFER

Press

TRANSFER

Call Park (O-9)

Press “Call Park”.

ISDN Extn.

During a conversation

Press R key.

Press “Features”.

5 2

Dial 52.

Features

extension no.

parking zone no.

Enter parking zone number (0-9).

Rotate

C.Tone

parking zone no.

Enter parking zone number (0-9).

Jog Dial

until the following is displayed.

C.Tone

or press “

On-hook.

”

To retrieve

DPT/SLT/ISDN Extn.

Off-hook.

T7431

MODE

Press MODE until “Feature Access” is displayed.

Rotate Jog Dial until “Call Park” is displayed.

5 2

Dial 52. Enter stored parking

stored parking

zone no.

zone number.

→

Call Park 0-9

Press SELECT.

SELECT

C.Tone

MODE

Enter stored parking zone number (0-9).

Talk.

stored parking

zone no.

C.Tone

Talk.

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T7433

SHIFT

FEAT

→

Call Park 0-9 CM OGM PLAY 1-9 MENU

Operation

SEL

Press SHIFT until “FEAT” is displayed.

Press “FEAT”.

Rotate Jog Dial until “Call Park” is at the arrow.

Press “SEL”.

stored parking

zone no.

Enter stored parking zone number (0-9).

C.Tone

Talk.

T7436/T7235

Features

Call Park (O-9)

Press “Features”.

Rotate Jog Dial or press “NEXT” until the following is displayed.

Press “Call Park”.

• If you hear a busy tone when entering the zone number, the zone is in use. Enter another number.

stored parking

zone no.

Enter stored parking zone number (0-9).

C.Tone

Talk.

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Operation

2.4.3 Retrieving a Call on a Telephone Answering Machine (TAM)

Retrieves a call on Telephone Answering Machine (TAM) regardless of the extension group.

DPT/SLT

7 8

C.Tone

Off-hook.

Dial 728.

Talk.

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2.4.4 Terminal Portability (TP) for ISDN Extension

The ISDN extension users can move to anywhere on the same ISDN (BRI) line with holding a call. If your ISDN extension is on the ISDN (BRI) line connected to the port 2, you cannot move to the ISDN (BRI) line connected to the port 3.

To move with holding a call

ISDN Extn.

During a conversation

PARK

Operation

Set the PARK feature depending on your ISDN equipment.

PARK

Set the PARK feature again.

Disconnect the ISDN equipment from the ISDN (BRI) line.

Talk.

Connect the ISDN equipment to the same ISDN (BRI) line.

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Operation

2.4.5 Talking to Two Parties Alternately (Call Splitting)

When talking to 1 party while the other party is on hold, you can swap the calls back and forth (alternately).

DPT

During a conversation with a held call when either party is an outside party

(CO)

INTERCOM

SLT

During a conversation with a held call

(Recall)

Press Recall.

ISDN Extn.

During a conversation with a held call

During a conversation with a held call when both parties are an extension party

HOLD

Press HOLD.Press CO or INTERCOM.

Press R key.

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2.4.6 Transferring a Call

— Transferring to an extension — Transferring to an external party

Transferring to an extension

DPT

During a conversation

extension no.

TRANSFER

Press TRANSFER.

C.Tone

Enter extension

number or press DSS.

(DSS)

Talk.

The destination is confirmed before sending. This can be disregarded.

Operation

On-hook.

SLT

During a conversation

(Recall)

Press Recall.

ISDN Extn.

During a conversation

C.Tone R.B.Tone

Press R key.

C.Tone

Enter extension

number.

extension no.

Enter extension number.

Talk.

The destination is confirmed before sending. This can be disregarded.

On-hook.

extension no. TRANSFER

Talk.

The destination is confirmed before sending. This can be disregarded.

Press TRANSFER On-hook.

Transferring to an external party

Some extensions may be restricted from performing this function.

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Operation

DPT

During a conversation

TRANSFER

C.Tone

SLT

During a conversation

(CO)

line access

no.

Press CO or enter line access number

(9 or 81-84).

phone no.

Enter phone number.Press TRANSFER.

Talk.

The destination is confirmed before sending. This can be disregarded.

On-hook.

(Recall)

C.Tone

line access

no.

number (9 or 81-84).

Enter phone number.Press Recall. Enter line access

phone no.

Talk.

The destination is confirmed before sending. This can be disregarded.

ISDN Extn.

During a conversation

line access

no.

C.Tone

Press R key. Enter line access

number (9 or 81-84).

• If you misdial, press the R (FLASH) button (digital proprietary telephone only), and reenter the number.

• To return to the held call before the destination answers, press the TRANSFER button, corresponding CO, INTERCOM button, or the Recall (SLT only).

• To return to the conversation after completing the transfer to an external party, press the corresponding CO button.

• If you hear an alert tone, the destination extension did not answer the call. Answer the call.

phone no.

R.B.Tone

Enter phone number

The destination is confirmed before sending. This can be disregarded.

Talk.

TRANSFER

Press TRANSFER

On-hook.

• If you transfer a call with the DSS button or One-Touch Dialling with Auto Hold button, you do not have to press the Transfer button (One-Touch Transfer).

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• 4.1.3 Customising the Buttons Create or re-arrange a DSS and One-Touch Dialling with Auto Hold button.

Operation

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Operation

2.4.7 Answering a Call Waiting

During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call is received or another extension is letting you know another call is waiting. To activate this feature, refer to 2.8.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA). (Default: No tone) You can answer the second call by disconnecting the current call or placing it on hold.

To talk to the new party

DPT

While hearing a tone

HOLD

Disregard this step if you terminate the current call.

(CO)

INTERCOM

Press CO or INTERCOM.Press HOLD.

Disregard this step if both parties are extensions.

SLT

While hearing a tone

(Recall)

Press Recall and dial 50. On-hook. Off-hook.

Disregard this step if you terminate the current call.

5 0

• Depending on the other party's telephone, the "Off-Hook Call Announcement (OHCA)" and the "Whisper OHCA" functions can be applied. You can talk to the other party through the speaker and the microphone (OHCA) or you only receive a call announcement through the handset (Whisper OHCA), while they are having another conversation using the handset.

• The calling extension's name or number is displayed for 5 seconds in 10 second intervals before answering a call.

• As far as it is an intercom, Intelligent Call Handling 1:1 or 1:N call, ISDN extension users can receive a call when (1) both channels of ISDN extension port are used for conversation, and (2) there is no held call at the ISDN extension port. The user can answer the call by disconnecting the current call or placing it on hold. However, when answering the call by placing the current call on hold, the user cannot transfer nor make a conference involving the held call. When there is a call on wait, no new call can be made by placing the current call on hold. For any further operating information, refer to the instruction manual of your ISDN extension.

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Customising Your Phone

• 4.1.2 Initial Settings—Call Waiting Tone Type Selection Determine the tone depending on the second party, either an outside call or an extension.

Operation

Default

Special Tones

Extension

Outside

15 s

5 s

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Operation

2.4.8 Three-party Conversation

— Adding a third party during a conversation — Leaving a conference

Adding a third party during a conversation (Conference)

DPT

CONF CONF

desired

party’s no.

Enter desired party’s number.

Press a CO button or enter a line access number (9 or 81-84) before an external phone number.

Talk.

SLT

desired

party’s no.

(Recall)

Press Recall.

party’s number.

Enter a line access number (9 or 81-84) before an external phone number.

Talk.

(Recall)

Press Recall.

C.Tone

Press CONF.Press CONF.

Talk.

C.Tone

Dial 3.Enter desired

Talk.

ISDN Extn.

desired

party’s no.

C.Tone

Press R key. Press CONFERENCE.

Press

Enter desired party’s number.

Enter a line access number (9 or 81-84) before an external phone number.

CONFERENCE

C.Tone

Talk.Talk.

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To talk to one party by disconnecting the other when one of these parties is an

outside call

DPT

(CO)

INTERCOM

Press CO or INTERCOM.

C.Tone

Talk.

Leaving a conference

The other two parties can continue their conversation.

Operation

DPT/SLT/ISDN Extn.

When you are talking with two extensions or one extension party and one external party

On-hook.

To return

DPT

While the others are talking

(CO)

Press CO.

Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange a Conference button.

DPT

When you are talking with two external parties (Unattended Conference)

CONF

Press CONF.

Some extensions may be restricted from performing this function.

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Operation

2.4.9 Saving a Number (Notebook Function)

You can store a desired outside phone number in memory during a conversation or while on-hook. You can dial the stored number easily.

To store

DPT

During a conversation with an outside party or on-hook status

AUTO DIAL

STORE

Press STORE.

AUTO DIAL

STORE

Press STORE.

phone no.

Enter phone number. (max. 24 digits)

To dial

DPT

(Save)

Off-hook.

Press Save.

To dial automatically (Saved Number Redial)

DPT

SP-PHONE

(Save)

Press Save.

Press SP-PHONE.

Press Save.

• You do not have to store a line access number before the phone number. An outside line is automatically accessed.

• " " and "#" can also be stored as a digit.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange a SAVE button.

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2.4.10 Mute

You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. There are 2 types of mute as follows:

Handset Mute:

During a conversation using the handset. This function is available for the KX-T7400 series telephone users only.

Microphone Mute:

During a conversation using the microphone.

To set/cancel

DPT

AUTO ANSWER

MUTE

VOICE CALL

MUTE

Press MUTE.

Operation

• The AUTO ANSWER/MUTE or VOICE CALL/MUTE button light shows the current status as follows:

Flashing red: Mute Off: Normal

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Operation

2.4.11 Letting Other People Listen to the Conversation (OffHook Monitor)

You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset.

To set/cancel

DPT

SP-PHONE

Press SP-PHONE.

• This feature is only available during a conversation using the handset.

• The SP-PHONE button light shows the current status as follows:

On: The voice is heard through the speaker. Off: The voice is heard through the handset.

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Operation

2.5 Using ISDN Additional Services

2.5.1 Transferring a Call from ISDN Line to ISDN Line (ISDN Call Transfer)

You can transfer your calls to an ISDN line without occupying the CO lines.

ISDN Call Hold

You have to let the central office hold a call from an ISDN line as the first step to use the ISDN Call Transfer service or the ISDN Conference service. ISDN Call Hold enables you to hold a call, and to make a call to other external party using only one channel of ISDN (BRI) line.

To transfer

DPT

During a conversation through an ISDN line

TRANSFER

Press TRANSFER.

C.Tone

D.Tone

Dial 5 .

SLT

During a conversation through an ISDN line

(Recall)

Press Recall.

C.Tone

D.Tone

Dial 5 .

ISDN Extn.

During a conversation through an ISDN line

C.Tone

D.Tone

phone no.

Enter phone number.

The destination is confirmed before sending. This can be disregarded.

phone no.

Enter phone number.

The destination is confirmed before sending. This can be disregarded.

phone no.

Talk.

On-hook.Talk.

On-hook.

Press R key. Dial 5 .

Enter phone number.

The destination is confirmed before sending. This can be disregarded.

On-hook.Talk.

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Operation

• The availability of this feature is depending on the contract with your telephone company.

• System programming is required. Consult your dealer.

• It is impossible to seize any other CO line during ISDN Call Hold.

• After completing the ISDN Call Transferring service, the CO line will be released. You cannot return to the held call.

• If you go on-hook except for while hearing ringback tone or during a conversation with the third party, ISDN Call Hold will be canceled and the system will hold the call.

• To return to the conversation before the destination answers, press TRANSFER (DPT), Recall (SLT), or R key (ISDN Extn.).

• It is possible to make a call by using One-Touch Dialling. If the dialled number starts with 0, 81, 82, or 83, these numbers will be disregarded automatically, even in the case that it is not a line access number.

• If your extension has been restricted, you might not be able to transfer a call to an external party. Restricted will be displayed, and you will hear reorder tone.

• Automatic Route Selection (ARS) will not be applied to the call dialled after 5 .

• The number dialled after 5 will not be recorded to Station Message Detailed Recording (SMDR). The charge fee will be counted inclusively as the original call you made or you receive.

If the destination is busy or you misdial

DPT/SLT/ISDN Extn.

While hearing a busy tone or other tone

(CO)

On-hook. Talk.

Press CO or off-hook.

To split the calls

DPT SLT ISDN Extn.

During ISDN Call Hold During ISDN Call Hold During ISDN Call Hold

TRANSFER

(Recall)

Press TRANSFER.

Press Recall.

Press R key.

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•"1st Party" will be displayed during the conversation with original party.

•"2nd Party" will be displayed during the conversation with new party.

Operation

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Operation

2.5.2 Multi-party Conversation through ISDN Line (ISDN Conference)

You can add one or more parties to your conversation using only one channel of ISDN line.

ISDN Call Hold

You have to let the central office hold a call from an ISDN line as the first step of the ISDN Conference feature or the ISDN Call Transfer feature. ISDN Call Hold enables you to hold a call, and to make a call to other external party using only one channel of ISDN (BRI) line.

To add a party

DPT

During a conversation through an ISDN line

TRANSFER

C.Tone

Press TRANSFER.

Dial 5 .

D.Tone

Enter the new party's

phone number.

SLT

During a conversation through an ISDN line

(Recall)

Press Recall.

C.Tone

D.Tone

Dial 5 .

new party's phone no.

Enter the new party's phone number.

ISDN Extn.

During a conversation through an ISDN line

new party's phone no.

Talk.

Press Recall. Dial 3.

Press CONF.

(Recall)

CONF

C.Tone

Talk.

C.Tone

Talk.

Press R key.

C.Tone

Dial 5 .

D.Tone

new party's phone no.

Enter the new party's phone number.

Talk.

CONFERENCE

Press CONFERENCE.

C.Tone

Talk.

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Operation

• The availability of this feature is depending on the contract with your telephone company.

• System programming is required. Consult your dealer.

•If CONF (more-than-three-party conversion) is selected in system programming, you can add more parties by proceeding the same steps above. The maximum number of the parties depends on your telephone company. Other CONF features, such as dropping or isolating a specific party, are not supported.

•If 3PTY (three-party conversation) is selected in system programming, you cannot activate ISDN Call Hold during ISDN Conference.

• If you go off-hook during conference, the line is disconnected.

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Operation

2.5.3 Forwarding Your Calls without Occupying Your CO Line (ISDN Call Forwarding)

You can forward your calls to outside party without occupying the CO lines of your system. This is only available for Intelligent Call Handling 1:1 calls.

To set

DPT/SLT

7 1 0

Off-hook. Press FWD/DND

or dial 710.

C.Tone

Dial #.

T7436/T7235

FWD/DND

Off-hook. Press

FWD/DND.

FWD/DND

Make your selection.

On-hook.

FWD-CO Line

FWD-NA-CO Line

Make your selection.

To CO line (All Call)

To CO line (No Answer)

(

→dial)

(

→dial)

(Max. 24 digits)

line access

no.

Enter line access number (0 or 81-83).

(Max. 24 digits)

line access

no.

Enter line access number (0 or 81-83).

phone no.

Enter phone number.

phone no.

Enter phone number.

C.Tone

Dial #.

On-hook.

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To cancel

DPT/SLT

7 1 0

Off-hook. Press FWD/DND

or dial 710.

T7536/T7235

FWD/DND

Dial 0.

Operation

C.Tone

On-hook.

FWD/DND Cancel

Press "FWD/DND Cancel".

C.Tone

On-hook.

Off-hook.

FWD/DND

Press FWD/DND.

• The availability of this feature is depending on the contract with your telephone company.

• System programming is required (default: disable). Consult your dealer.

• If this feature is enabled, ISDN Call Forwarding is operated prior to the usual Call Forwarding to Outside feature.

• If the network rejects the activation of ISDN Call Forwarding, the incoming call will be disconnected.

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Operation

2.6 Before Leaving Your Desk

2.6.1 Built-in Voice Message

— Recording, replaying, or deleting Outgoing Messages

— Setting or canceling the Built-in Voice Message function

— Leaving, replaying, or deleting voice messages

This function is only available if an optional card KX-TD61291 is installed in the main unit KX-TD612. Installing this optional card enables you to use these features.

• Internal/External (Intelligent Call Handling 1:1) callers forwarded to your message box can leave their messages in it.

• External callers guided by company outgoing messages can leave their messages in the company (operator) message box. (Refer to 3.2.3 Recording Company Greeting Outgoing Messages.)

• Replay or delete the recorded messages from your extension. A password is necessary for remote replaying or deleting through CO lines.

• The Direct Message function: Allows you to leave a voice message in other extension's personal voice message box, even if the extension has not been set to forward an incoming call to its personal message box, or has not recorded any OGM.

Extension/Company OGM:

Used for the greeting message or guidance when you cannot answer the incoming calls. (Refer to

3.2.3 Recording Company Greeting Outgoing Messages)

Timed Reminder OGM:

Often used as a wake-up call which is played when answering the Timed Reminder alarm. Each extension can record 1 Timed Reminder OGM. (Refer to 2.8.1 Setting the Alarm (Timed Reminder)) You can also play back the recorded message for confirmation.

Call Log

You can refer the call log. Up to 128 call information can be logged. This is owned jointly with the Call Log – Incoming. As for the call information of the Built-in Voice Message, the call information will be logged per calling even when the several calls from the same telephone number. However, the oldest call information will be overwritten by the 129th call regardless of the ordinary call log or that of the Built-in Voice Message. (Refer to 2.10.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only])

Note

• Be sure to assign the Intelligent Call Handling table beforehand. Otherwise, outside caller cannot access the company message box. (Refer to 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)) Consult your dealer for detailed assignment.

• When the call information of the Built-in Voice Message is overwritten, the voice message itself is deleted at the same time.

• If you set the Voice Mail feature, the functions of the Built-in Voice Message (BV) will be disabled except for the following.

(1) Company Greeting OGM for DISA feature (2) Recording, replaying, or deleting Company Greeting OGM

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Operation

• Only the operator is possible to replay/delete the voice messages stored in the company message box. (Default: Operator=Jack 1-1)

• Only 1 call can have access to 1 voice message resource. When someone is recording a message or OGM with the same resource, your access will be rejected and you will hear a reorder tone/warning tone (when using SOFT key on digital proprietary telephone).

• The LED indicator of the MESSAGE button is lit red, if there are any voice messages not yet heard.

• If a call fails to have access to the voice message box, with an internal call, the extension will ring, with an external call, the extension assigned in system programming will ring. Ask your manager.

• You can choose the total recording time for the Built-in Voice Message feature (including OGM such as OGM for Built-in Voice Message, UCD message and Timed Reminder message) out of 60 minutes/30 minutes/20 minutes. (Default : 30 minutes) Ask your dealer.

• When the rest of recording time becomes less than 5 minutes, Voice Msg Full will be displayed, and you will hear dial tone 6 when going off-hook.

1 s

• The callback of Automatic Callback Busy (Camp-On) and Hold Recall cannot be forwarded.

Recording, replaying, or deleting Outgoing Messages

To record the extension Outgoing Message (OGM)/Timed Reminder OGM

DPT

SHIFT

Press SHIFT until “FEAT” is displayed.

Extension OGM

Timed Reminder OGM

Make your selection.

FEAT

Press “FEAT”.

Rotate Jog Dial until “EXT OGM REC” is at the arrow.

AUTO DIAL

STORE

Record a message.

Press STORE.

→

EXT OGM REC 1/2 EXT OGM DEL 1/2

Press “SEL”.

C.Tone C.Tone

Confirm the message.

SEL

On-hook.

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Operation

DPT/SLT

Extension OGM

Timed Reminder OGM

C.Tone

Record a message.

Off-hook.

7 2 2

7 2 2 1 1

7 2 2

7 2 2 1 2

Make your selection.

• If you set the Timed Reminder feature without recording an OGM, you will hear dial tone 3 at a pre-set time. (Refer to 2.8.1 Setting the Alarm (Timed Reminder))

1 s

To replay OGM/Timed Reminder OGM

DPT

SHIFT

FEAT

EXT OGM PLAY 1/2

→

EXT OGM REC 1/2 MENU

SEL

On-hook.

Press SHIFT until

FEAT

“

” is displayed.

Extension OGM

Timed Reminder OGM

Make your selection.

Press “FEAT”.

Rotate Jog Dial until

“EXT OGM PLAY

C.Tone C.Tone

Confirm the message.

” is at the arrow.

Press “SEL”.

On-hook.

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DPT/SLT

Operation

7 2 2

7 2 22 2 2 22 1

7 2 2

7 2 2 2 2

Off-hook.

C.Tone C.Tone

Confirm the message.

To delete OGM/Timed Reminder OGM

DPT

SHIFT

FEAT

Extension OGM

Timed Riminder OGM

Make your selection.

On-hook.

→

EXT OGM DEL 1/2 Ext-BGM On/Off

SEL

Press SHIFT until “FEAT” is displayed.

Extension OGM

Timed Reminder OGM

Make your selection.

DPT/SLT

Off-hook.

Press “FEAT”.

C.Tone

7 2 2

7 2 2 3 1

7 2 2

7 2 2 3 2

Make your selection.

Rotate Jog Dial until “EXT OGM DEL” is at the arrow.

On-hook.

Extension OGM

Timed Reminder OGM

Press “SEL”.

C.Tone

On-hook.

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Operation

• You can record or delete an OGM only when no one else is using this feature such as replaying/recording/deleting a voice message or an OGM. If you try to record an OGM when someone else is using this feature, you will hear a reorder tone, and OGM BUSY will be indicated on the display (for Digital Proprietary Telephone user only).

Setting or canceling the Built-in Voice Message function

To set the voice message function

DPT/SLT

7 1 0

7 01

FWD/DND

All Calls

Busy

No Answer

Busy/No Answer

7 2 5

7 52

C.Tone

Off-hook.

On-hook.

Press FWD/DND button or dial 710.

Make your selection.

Dial 725.

• If an OGM is not stored for your personal message box, an incoming call cannot be forwarded. Your extension will ring.

• If you set this feature, dial tone 2 will sound when you go off-hook.

1 s

• This feature cancels other types of Call Forwarding, Do Not Disturb (DND) and Do Not Disturb (DND) for Intelligent Call Handling 1:1 Call.

To cancel the voice message function

DPT/SLT

FWD/DND

Off-hook.

7 1 0

7 01

Press FWD/DND button or dial 710.

Dial 0.

C.Tone

On-hook.

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Panasonic KX-TD612NZ User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Important Information

Attention

Table of Contents

Overview

Operation