Panasonic KX-TD612NZ User Manual

Digital Super Hybrid System

User Manual

Model No.

KX-TD612NZ

Thank you for purchasing a Panasonic Digital Super Hybrid System, Model KX-TD612. Please read this manual before connecting the Digital Super Hybrid System and save this manual for future reference.

Version 3

Thank you for purchasing the Panasonic Digital Super Hybrid System.

Telephones

This system can connect digital Panasonic digital proprietary telephones. Single line devices such as a single line telephone, facsimile, cordless telephone, voice processing system, etc. can also be connected.

This system can double the extension capacity by connecting a digital proprietary telephone and a single line telephone. The digital proprietary telephone can share the extension with another single line telephone. Furthermore, you can connect a Panasonic digital proprietary

EXtra Device Port (XDP)

telephone and a single line telephone to one jack and use them as individual extensions.

1.3.1 Connection Example 1.4.1 Adding Another Telephone in Parallel

Saves on telephone charges (Automatic Route Selection)

This system chooses the most cost-effective carrier based on the outside number dialled and the time called.

(Station Message Detail Recording)

This system can record or print out call information: date, time, extension no., dialled no., duration, etc.

Date

24/06/00

Call Record

Time

10:03

11:07

223

Ext

123

• • • • • • •

Page 31 Consult your dealer

Automatic Selection

of CLIP/COLP

This system provides you to let the calling/ called party know your CO line number or the extension number assigned by the system programming.

0123456789012345

2.8.5 Automatic Selection of Calling/Connected

You can forward incoming calls to your personal message box to let callers leave their voice message when you cannot answer the phone.

2.6.1 Built-in Voice Message

Built-in Voice Message

Hello, this is 204. Please leave your message.

Line Identification Presentation (CLIP/COLP)

2 User Manual

Note

• This product is designed to interwork with the: – pan-European Integrated Services Digital Network (ISDN) using ISDN basic access. – Public Switched Telephone Network (PSTN) of New Zealand.

• In this manual, the two-letter suffix of each model number is omitted.

IMPORTANT

If there is something unclear in this manual, please consult your dealer.

User Manual 3

Important Information

WARNING

THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL.

WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER.

DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.

THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS.

THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

Static sensitive devices are used. To protect printed circuit boards from static electricity, do not touch connectors indicated to the right. To discharge body static, touch ground or wear a grounding strap.

Warning: Static sensitive connectors

4 User Manual

Important Information

Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink or laundry

tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electric storm. There may be a

remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a

fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

PTC 200 User Warnings

• The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has

accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.

• This equipment shall not be set to make automatic calls to the Telecom "111" Emergency

Service.

• The equipment is not designed to reproduce the cadence applied to the line port at the

extension port(s).

• Under power failure conditions, this telephone may not operate. Please ensure that a separate

telephone, not dependent on local power, is available for emergency use in emergencies.

• Difficulties may be experienced with this device ringing some types of telephone connected to

it. If this problem occurs, it should be referred to the equipment installer. The matter should not be referred to Telecom Faults Service.

• Devices designed to respond to particular ringing cadences may not respond when used with

this equipment.

• Some parameters required for compliance with Telecom's Telepermit requirements are

dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's Specifications, the associated equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing.

• In the event of any problem with this device, it is to be disconnected, and a CPE item connected

to one of its terminal ports may be connected directly in its place. The user should then arrange for the product to be repaired. Should the matter be reported to Telecom as a wiring fault, and the fault be proven to be due to this product, a call-out charge will be incurred.

User Manual 5

Important Information

The following icons are used frequently in this manual.

Notice

• The Digital Proprietary Telephone is abbreviated as "DPT".

• The Single Line Telephone is abbreviated as "SLT".

• "Console" is a generic designation for Digital DSS Console (KX-T7240/KX-T7440) and Digital Attendant Console (KX-T7441).

ConditionsHints

6 User Manual

Attention

• Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the unit.

• This unit should be kept free of dust, moisture, high temperature (more than 40 °C) and vibration, and should not be exposed to direct sunlight.

• Never attempt to insert wires, pins, etc., into the vents or holes of this unit.

• If there is any trouble, disconnect the unit from the telephone line. If you have an ISDN line, plug an ISDN telephone directly into it; if you have an analogue CO line, plug a regular telephone directly into it. If the telephone operates properly, do not reconnect the unit to the line until the trouble has been repaired. If the telephone does not operate properly, chances are that the trouble is in the telephone system, and not in the unit.

• Do not use benzine, thinner, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth.

The serial number of this product may be found on the label affixed to the unit. You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase, to aid in identification in the event of theft.

Attention

MODEL NO.: SERIAL NO.:

DATE OF PURCHASE NAME OF DEALER DEALER’S ADDRESS

DEALER’S TEL. NO.

For your future reference

User Manual 7

Table of Contents

1Overview

1.1 Capacity ...................................................................................................................12

1.1.1 Capacity ............................................................................................................................... 12

1.2 Names and Locations ............................................................................................. 13

1.2.1 Names and Locations .......................................................................................................... 13

1.3 Connection Example............................................................................................... 16

1.3.1 Connection Example ............................................................................................................ 16

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )..................... 17

1.4.1 Adding Another Telephone in Parallel .................................................................................. 17

1.5 Restarting the System ............................................................................................ 19

1.5.1 Restarting the System.......................................................................................................... 19

2Operation

2.1 Before Operating the Telephones..........................................................................22

2.1.1 Before Operating the Telephones ........................................................................................ 22

2.1.2 For ISDN Extension Users ...................................................................................................28

2.2 Making Calls ............................................................................................................ 29

2.2.1 Basic Calling ........................................................................................................................ 29

2.2.2 Easy Dialling ........................................................................................................................ 32

2.2.3 Redial ................................................................................................................................... 37

2.2.4 When the Dialled Line is Busy or There is No Answer......................................................... 39

2.2.5 Calling without Restrictions .................................................................................................. 46

2.2.6 Changing the Mode.............................................................................................................. 48

2.2.7 Integrated Services Digital Network (ISDN) Service Access................................................ 50

2.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])...... 52

2.3 Receiving Calls........................................................................................................59

2.3.1 Answering Calls ................................................................................................................... 59

2.3.2 Answering Hands-free (Hands-free Answerback) ................................................................ 61

2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) ............................................ 62

2.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]) ....... 64

2.3.5 Deflecting a Call (Call Deflection) ........................................................................................66

2.4 During a Conversation............................................................................................68

2.4.1 Call Duration ........................................................................................................................ 68

2.4.2 Holding a Call....................................................................................................................... 69

2.4.3 Retrieving a Call on a Telephone Answering Machine (TAM) .............................................. 76

2.4.4 Terminal Portability (TP) for ISDN Extension ....................................................................... 77

2.4.5 Talking to Two Parties Alternately (Call Splitting)................................................................. 78

2.4.6 Transferring a Call ................................................................................................................ 79

2.4.7 Answering a Call Waiting ..................................................................................................... 82

2.4.8 Three-party Conversation..................................................................................................... 84

2.4.9 Saving a Number (Notebook Function) ................................................................................ 86

2.4.10 Mute ................................................................................................................................... 87

8 User Manual

Table of Contents

2.4.11 Letting Other People Listen to the Conversation (Off-Hook Monitor) ................................. 88

2.5 Using ISDN Additional Services ............................................................................89

2.5.1 Transferring a Call from ISDN Line to ISDN Line (ISDN Call Transfer)................................ 89

2.5.2 Multi-party Conversation through ISDN Line (ISDN Conference) ........................................ 92

2.5.3 Forwarding Your Calls without Occupying Your CO Line (ISDN Call Forwarding) ............... 94

2.6 Before Leaving Your Desk...................................................................................... 96

2.6.1 Built-in Voice Message......................................................................................................... 96

2.6.2 Forwarding Your Calls (Call Forwarding) ........................................................................... 105

2.6.3 Forwarding Calls from a Hunting Group..............................................................................113

2.6.4 Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability)

115

2.6.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout) ............118

2.6.6 Leaving a Hunting Group (Log-In/Log-Out).........................................................................119

2.7 Making/Answering an Announcement ................................................................120

2.7.1 Paging ................................................................................................................................ 120

2.7.2 Paging a Person and Transferring a Call ........................................................................... 124

2.7.3 Answering a Paged Announcement ................................................................................... 126

2.8 Setting the Telephone According to Your Needs ...............................................128

2.8.1 Setting the Alarm (Timed Reminder).................................................................................. 128

2.8.2 Refusing Incoming Calls (Do Not Disturb [DND])............................................................... 130

2.8.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA)

132

2.8.4 Denying the Paged Announcement (Paging — DENY) ..................................................... 133

2.8.5 Automatic Selection of Calling/Connected Line Identification Presentation (CLIP/COLP) . 134

2.8.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line

Identification Restriction [CLIR])....................................................................................... 137

2.8.7 Preventing Your Number Being Displayed on the Calling Party's Telephone (Connected Line

Identification Restriction [COLR]) ..................................................................................... 138

2.8.8 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny) ........... 139

2.8.9 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override

Deny)................................................................................................................................ 140

2.8.10 Turning on the Background Music.................................................................................... 141

2.8.11 Day/Night Service............................................................................................................. 142

2.8.12 Checking the Day/Night Service Status ........................................................................... 144

2.8.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone)...................... 145

2.8.14 Clearing the Feature Settings at Your Extension (Station Programme Clear).................. 147

2.8.15 Identifying Malicious Callers (Malicious Call Identification [MCID]).................................. 148

2.8.16 Setting the Maximum Number of Busy Extension for a Hunting Group (Busy on Busy) .. 149

2.9 Using User-supplied Equipment..........................................................................150

2.9.1 If a Doorphone/Door Opener is Connected........................................................................ 150

2.9.2 If a Host PBX is Connected................................................................................................ 154

2.9.3 If a Voice Processing System is Connected....................................................................... 155

2.9.4 If CTI Service is Used ........................................................................................................ 162

2.9.5 If an External Relay is Connected...................................................................................... 163

2.9.6 If a Second Ringer is Connected ....................................................................................... 164

2.10 Using the Display Proprietary Telephone .........................................................165

2.10.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235

only].................................................................................................................................. 165

2.10.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only] ...................... 167

2.10.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 ............................................... 168

User Manual 9

Table of Contents

2.11 Accessing the Internet (Internet Access).......................................................... 181

2.11.1 Accessing the Internet (Internet Access).......................................................................... 181

3 Operator Operation

3.1 Extension Control ................................................................................................. 184

3.1.1 Switching Level of Service ................................................................................................. 184

3.1.2 Changing the Settings........................................................................................................ 186

3.2 System Control...................................................................................................... 187

3.2.1 Forwarding a Waiting Call (Automatic Overflow/Hurry-up Transfer) .................................. 187

3.2.2 Turning on the External Background Music ....................................................................... 188

3.2.3 Recording Company Greeting Outgoing Messages ........................................................... 189

3.2.4 Using the ANSWER/RELEASE Button [KX-T7441 only] ................................................... 192

3.2.5 Printing the System Working Report .................................................................................. 193

4 Customising Your Phone & System

4.1 Customising Your Phone (Station Programming).............................................. 196

4.1.1 Customising Your Phone (Station Programming)............................................................... 196

4.1.2 Initial Settings ..................................................................................................................... 197

4.1.3 Customising the Buttons .................................................................................................... 200

4.1.4 Charge Fee Management [Pre-assigned extension only] .................................................. 204

4.2 Customising Your System.................................................................................... 206

4.2.1 Customising Your System .................................................................................................. 206

4.2.2 Date and Time Set (000) .................................................................................................... 213

4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)............................ 214

4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002) ............................... 216

4.2.5 Extension Number Set (003).............................................................................................. 217

4.2.6 Extension Name Set (004) ................................................................................................. 218

5 Appendix

5.1 Troubleshooting .................................................................................................... 220

5.1.1 Troubleshooting .................................................................................................................. 220

5.2 Feature Number List .............................................................................................224

5.2.1 Feature Number List .......................................................................................................... 224

5.3 Directory ................................................................................................................ 229

5.3.1 Directory............................................................................................................................. 229

5.4 What is This Tone? ............................................................................................... 238

5.4.1 What is This Tone?............................................................................................................. 238

5.5 Specifications........................................................................................................ 242

5.5.1 Specifications ..................................................................................................................... 242

6 Index

6.1 INDEX .....................................................................................................................246

10 User Manual

Section 1

Overview

This section briefly outlines your system.

Overview

User Manual 11

Overview

1.1 Capacity

1.1.1 Capacity

You can connect the following number of extensions and outside lines to your system.

Basic

System

KX-TD612

CO line (ISDN (BRI) line)

(Analogue CO Line)

Extension line

* ISDN (BRI) port 2 and ISDN (BRI) port 3 can be selected to be used for a CO line or ISDN extension line (Default : port 2 — CO line/port 3 — Extension). The maximum capacity of the system depends on the line selection. See below.

Line Selection ISDN CO Line

3 ISDN (BRI) ports are selected for CO line 6 0 12

2 ISDN (BRI) ports are selected for CO line 4 8 12

1 ISDN (BRI) port is selected for CO line 2 16 12

4 (2)

—

Module

Expansion

2 (1)

—

Extension

ISDN

Line

Maximum

Capacity

6 (3)*

Extension

Line

12 User Manual

1.2 Names and Locations

1.2.1 Names and Locations

KX-TD612

Overview

External Equipment Connector

Extension Connectors

ISDN (BRI) Line Modular Jacks

Power Switch

Battery Interface Ground

Terminal AC Inlet

External Music Jack

Paging Jack

Power Indicator

Serial Interface

(RS-232C)

ABC1234567

KX-TD612XX

Serial Number

User Manual 13

Overview

A Digital Proprietary Telephone (Example: KX-T7436)

Function

PROGRAM FWD/DND CONF

INTERCOM

REDIAL HOLD

SP-PHONE

Display

Soft

Function

SHIFT

PAUSE

TRANSFER

MESSAGE

AUTO DIAL / STORE AUTO ANSWER / MUTE

FLASH Jog Dial

Microphone

14 User Manual

To open the front cover

1. Loosen the screw on the top front cover of the main unit.

The screw is attached to the front cover with springs so that it will not be lost.

2. Open the top front cover in the direction of arrow .

Overview

Screw

Top Front Cover

3. Loosen the 2 screws of the both sides of the unit.

Screws

4. Open the front cover.

Front Cover

To close the front cover

1. Reverse the steps above.

User Manual 15

Overview

1.3 Connection Example

1.3.1 Connection Example

This diagram shows you a connection example including optional equipment.

3 ISDN (BRI) Lines

To ISDN (BRI) port 1-2 (initial) To ISDN (BRI) port 3 (additional) (Lightning Protectors)

1 Analogue CO Line (optional)

Car Batteries

External Music Source

Printer

Door Openers

Panasonic

Doorphones KX-T30865

or Computer

Single Line Telephone

Cordless Phone

Facsimile

External Relay

Second Ringer Relay

12 Extension lines

KX-T7433

KX-T7431

VOICE PROCESSING SYSTEM KX-TVP50

POWER

Voice Processing System

Amplifier

Speaker

KX-T7436

KX-T7440

: needs optional card.

16 User Manual

Overview

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )

1.4.1 Adding Another Telephone in Parallel

A Panasonic digital proprietary telephone and a single line telephone, including a facsimile, cordless telephone, etc., can be connected to 1 extension jack in parallel. There are 2 types of parallel connections.

• EXtra Device Port (XDP) A digital proprietary telephone and a single line telephone Each telephone has a different extension number and can work individually. For more information, contact your dealer.

• Parallelled Telephone Connection Any digital proprietary telephone and a single line telephone These telephones share the same extension number. To ring the single line telephone, set to ring (on) if necessary. (Refer to 2.8.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone) in this manual.)

Three examples of the parallel connections are shown below. System programming is required to determine the type of connection. Consult your dealer.

Method 1

To single line telephone

To system

4-conductor wiring cord

Connect pins “A”, “B”, “H” and “L”.

2-conductor wiring cord

Connect pins “A” and “B”.

Note: Ensure the cords are inserted in the grooves to prevent damage to the connectors, for both wall mounting and desktop positioning.

To system To single line telephone

Digital Proprietary Telephone Single Line Telephone

User Manual 17

Overview

Method 2

4-conductor wiring cord

Connect pins “H” and “L” only. (“A” and “B” are not required.)

Digital Proprietary Telephone Single Line Telephone

Method 3

Modular Socket

2-conductor wiring cord

Connect pins “A” and “B”.

Distribution Frame

Double Modular Socket

4-conductor wiring cord

For a digital proprietary telephone: Connect pins “H” and “L” only. (“A” and “B” are not required.)

Digital Proprietary Telephone Single Line Telephone

2-conductor wiring cord

Connect pins “A” and “B”.

18 User Manual

1.5 Restarting the System

1.5.1 Restarting the System

After starting the system, if it does not operate properly, restart. Only the following will be cleared. If your system does not operate properly, consult your dealer.

• Automatic Callback Busy (Camp-On) is cleared.

• Calls in system parking zones are cleared.

• Calls on Hold are terminated.

• Calls in progress are terminated.

• Calls on Exclusive Hold are cleared.

Using the Power Switch

1. Turn the power switch "OFF" once, and then turn it "ON".

Overview

Power Switch

User Manual 19

Overview

20 User Manual

Section 2

Operation

This chapter shows you how to operate each feature step by step. Read this chapter to become familiar with the many useful features of this system.

Operation

User Manual 21

Operation

2.1 Before Operating the Telephones

2.1.1 Before Operating the Telephones

What kind of telephone can be used?

You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic digital proprietary telephone (DPT) such as the KX-T7436. Operate the feature depending on the telephone you are using. If you are using a Panasonic digital proprietary telephone with a special function button

such as and/or has a display, you can follow the operation with the button or display messages for easy programming. If you use a large display telephone (e.g. KX-T7436), you can follow the displayed messages to operate the features. If your telephone does not have function buttons and/or a display, you may operate the unit by entering a feature number instead. Follow the available operation with your telephone. If you use a console, you can use the buttons on the console as the buttons on the connected digital proprietary telephone.

REDIAL

• If you use a Panasonic digital proprietary telephone which does not have function buttons, you may change one of the unused flexible buttons to a function button. Refer to Refer to 4.1.3 Customising the Buttons (Customising Your Phone & System).

Feature Numbers

To operate certain features, you need to enter specified feature numbers (and an additional parameter, if required). There are two types of feature numbers as follows:

• Flexible feature number

• Fixed feature number

Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers (factory installed) are used for operations.

A flexible number is shown as (half-shaded key). Use the new programmed number if you have changed the feature number. Write the new number in 5.2 Feature Number List (Appendix).

If you use a single line telephone which does not have the or # keys; it is not possible to access features that have or # in their feature numbers.

Tones

You will hear various tones, during or after an operation, for confirmation. Refer to 5.4.1 What is This Tone? (Appendix).

22 User Manual

Operation

RING

BGM

CONT

WED JAN01 03:00P

Extension STA Speed

Features SYS Speed

Call Log

Display

In this manual, you will see "the display ...". This refers to the display of a Panasonic digital proprietary telephone. If your telephone is not a Panasonic digital proprietary telephone with a display, the message will not be displayed. If you use a Panasonic digital proprietary telephone with display, the display helps you confirm the settings. For example, when you set the Do Not Disturb feature, the display shows "Do Not Disturb". Some digital proprietary telephones also give you easy access to operations. A message is displayed depending on the operation. By pressing the corresponding button on the side or bottom of the display, or rotating a jog dial, you can access the desired feature. For example, if turning background music on becomes available, "BGM" will be shown on the display. Follow the instructions in each operation.

CONT

RING

Furthermore, depending on the digital proprietary telephone with display, you can operate features or make calls using the display message. Refer to 2.10 Using the Display Proprietary Telephone.

BGM

Your Extension Number

If you use a Panasonic digital proprietary telephone with display, you can check your own extension number on the display. Refer to 4.2.1 Customising Your System.

Restrictions

Some features may be restricted at your extension under system programming. Consult your manager or dealer.

User Manual 23

Operation

Icon Descriptions

The following icons show you the feature availability, notes and action to operate the features. While operating the unit, you can easily refer to the Icons noted on the inside back cover of this manual.

This feature cannot be operated with a single line telephone.

Related Programming Title See "Programming", if necessary.

Off-hook (one of the following).

• Lift the handset.

• Press the SP-PHONE button.

• Press the MONITOR button. (To start talking, lift the handset.)

On-hook (one of the following).

• Hang up.

• Press the SP-PHONE button.

• Press the MONITOR button.

Press the corresponding function button on the digital proprietary telephone. (See to "When You Use a Panasonic Digital Proprietary Telephone".)

891

8 4

(Recall)

(CO)

Seize an external line (one of the following).

• Press the CO button.

• Dial automatic line access number 9.

• Dial outside line number 81 to

84.

Press the Call button on the Doorphone.

Press the Recall button on a single line telephone.

Wait for an answer.

desired no.

Enter the required number.

Tal k.

account code

Enter the account code.

extension no.

Dial an extension number. You will hear a confirmation, dial,

ring or ringback tone.

C. Tone: confirmation tone D. Tone: dial tone R. Tone: ring tone R. B. Tone: ringback tone

phone no.

Dial the telephone number. One short beep

When You Use a Panasonic Digital Proprietary Telephone

If you use a Panasonic digital proprietary telephone and the DSS Console, they may have some of the useful function buttons listed below. These buttons make operations simple. The illustrations may differ from the buttons on your telephone.

24 User Manual

Operation

ANSWER

AUTO ANSWER

MUTE

AUTO DIAL

STORE

(CO)

CONF

(DSS)

ANSWER: Used to answer an incoming call.

AUTO ANSWER/MUTE: Used to receive an incoming intercom call in the hands-free mode or mute the microphone during a conversation.

AUTO DIAL/STORE: Used for System Speed Dialling or storing programme changes.

CO: Used to make or receive an outside call. A Loop-CO button supports all lines. Pressing this button seizes an idle line automatically. (Button assignment is required.) (Only the CO "number" (e.g. 1, 2) may be shown on some telephones.)

CONF (Conference): Used to establish a three-party conversation.

DSS: Used to access the extension. (Only the "S" may be shown on some telephones.)

INTERCOM

MESSAGE

MODE

PAUSE

PROGRAM

(PF)

INTERCOM: Used to make or receive an intercom call.

MESSAGE: Used to leave a message waiting indication or call back the party who left the message waiting indication /used to replay voice messages.

MODE: Used to shift the display to access various features.

PAUSE: Used to insert a pause during dialling.

PROGRAM: Used to enter and exit the Station Programming mode.

Programmable Feature: Located on the upper part of the CO button or on the Console. Assigns the desired button and used to access the stored function. Mostly used as a one-touch dialling button. (Only the "F and number" may be shown on some telephones.)

FLASH

FWD/DND

R (FLASH): Sends a flash signal to the Central Office or a host PBX to access their features (External Feature Access). This button is applicable when the PBX has CO lines, not when it only has ISDN lines.

Function: Located beside the display. Used to perform the displayed function or operation.

Call Forwarding/Do Not Disturb: Used to perform Call Forwarding or Do Not Disturb.

Jog Dial: Used to adjust the volume and the display contrast or select desired items for each function.

REDIAL

RELEASE

SELECT

SHIFT

REDIAL: Used to redial.

RELEASE: Used to disconnect the line.

SELECT: Used to select the displayed function or to call the displayed phone number.

SHIFT: Used to access the second level of Soft Button functions.

User Manual 25

Operation

HOLD

HOLD: Used to place a call on hold. VOICE CALL/MUTE: Used to monitor

VOICE CALL

MUTE

an intercom call automatically, but it cannot be used for hands-free conversations. It also mutes the handset microphone during a conversation.

SP-PHONE

Speakerphone: Used for the handsfree operation.

Soft: Used to perform a function or operation appearing on the bottom line of the display.

TRANSFER

TRANSFER: Used to transfer a call to another party.

MONITOR

MONITOR: Used for hands-free dialling. You can monitor the party's voice hands-free.

If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an "Account" button.

Using a Jog Dial

The Jog Dial can be used for the display contrast and the volume control or you can search for desired items on the display. Rotate the Jog Dial in the either direction as desired. The contrast or the volume level and the items will change as follows:

Left

(counter-clockwise)

Right

(clockwise)

Level decreases To the previous item

Level increases To the next item

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How to Follow the Steps

A sample operation is shown below.

Operation

2.2.5 Calling without Restrictions

 Using an account code  To an extension refusing the call

Using an account code (Account Code Entry)

An Account Code gives information about outside calls for accounting and billing purposes. You may not be able to make an outside call without an account code entry. A mode is assigned to each user. Ask your manager for your mode.

DPT/SLT

ACCNT

9 9

Press # or dial 99.

C.Tone

Off-hook.

line access

Press CO or enter line access number

(9 or 81-84).

Press “ACCNT”,

Account or dial 49.

(CO)

no.

(Account)

4 9

Enter phone number.

Enter account code (max. 10 digits).

phone no.

account code

Conditions

•

A Panasonic digital proprietary telephone user can enter an account code during a

conversation or when hearing a reorder tone after the other party hangs up.

• If you enter the wrong code, press the “ ” key while entering the account code and then re-enter the code.

• To cancel the entry, press the Account button while entering the code.

• For your convenience, you can store the code with the phone number in memory (e.g.

Speed dialling).

• If you hear a reorder tone, the entered account code is wrong. Enter the correct code.

• You may give a specified account cord to extension users and check their telephone usage.

You can specify an account cord to each client and check the call duration.

Feature title

Sub feature title

Description

Operation steps

The description of the icons are explained in "2.1.1 Before Operating the Telephones — Icon Descriptions."

Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange an Account button.

Hints

Programming References: The related or required programming is noted.

To program, see “Customising Your Phone & System”.

User Manual 27

Operation

2.1.2 For ISDN Extension Users

ISDN extensions include ISDN terminal equipment such as telephones, facsimiles or personal computers connected to the ISDN (BRI) port (port 2 and port 3) on the main unit KX-TD612. A maximum of 8 ISDN extensions can be connected to each ISDN (BRI) port with point-to-multipoint configuration. However, only 2 units can be used simultaneously. Terminal equipment can be addressed individually with Multiple Subscriber Numbers (MSN). The MSN consists of the ISDN extension number and an additional digit, 00 through 99. If MSN is not assigned, all equipment on the same ISDN (BRI) Extension bus are called simultaneously.

Network Termination

ISDN Extensions

• A primary and a secondary Class of Service (COS) can be assigned per port.

To Central Office

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2.2 Making Calls

2.2.1 Basic Calling

— Calling another extension

— Calling an external party

Calling another extension

To another extension (Intercom Call)

DPT/SLT

extension no.

(DSS)

Off-hook.

Enter extension number or press DSS.

Operation

Talk.

When you call Mr. Thomas....

Mr. Thomas's extension number is 123.

DPT/SLT

1 32

Off-hook.

• The DSS button light shows the current status as follows:

Off: The extension is idle. Red on: You or another extension is using the line.

• Hands-free operation You can have a conversation in the hands-free mode using the SP-PHONE button. You can then perform other tasks at the same time.

• Do you have an extension directory? Complete the directory in 5.3 Directory and make a photo copy for your reference.

• For quick operation If you are an operator or dial some extensions frequently, the DSS button is useful.

• Confirming the dialled number before connecting You can go off-hook after confirming the number you dialled. If you misdial, press " " to

clear each number from the right or press the R (FLASH) button to clear all numbers.

Talk.Dial 123.

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Operation

Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange a DSS button.

Customising Your System

• 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)

• 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002)

To an operator (Operator Call)

DPT/SLT

Off-hook.

6 1

6 2

Dial 0, 61 or 62 as you desire.

Idle operator

Operator 1

Operator 2

Calling an external party

You have to seize an outside line before dialling an outside phone number because external calls are made via your system. Select one of the following methods:

• Press an idle button.

• Dial automatic line access number . An idle line is selected automatically.

• Dial outside line number to . A specific line is selected.

DPT/SLT

(CO)

phone no.

891

Off-hook.

8 4

Seize an external line (CO, 9 or 81-84).

Talk.Enter phone number.

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