Panasonic KX-TD612E User Manual

Page 1

Digital Super Hybrid System

User Manual

Model No.

KX-TD612E

Thank you for purchasing a Panasonic Digital Super Hybrid System, Model KX-TD612. Please read this manual before connecting the Digital Super Hybrid System.

Page 2

Thank you for purchasing a Panasonic Digital Super Hybrid System.

Telephones

This system can connect digital Panasonic digital proprietary telephones. Single line devices such as a single line telephone, facsimile, cordless telephone, voice processing system, etc. can also be connected.

This system can double the extension capacity by connecting a digital proprietary telephone and a single line telephone. The digital proprietary telephone can share the extension with another single line telephone. Furthermore, you can connect a Panasonic digital proprietary

EXtra Device Port (XDP)

telephone and a single line telephone to one jack and use them as individual extensions.

1.3.1 Connection Example 1.4.1 Adding Another Telephone in Parallel

Saves on telephone charges (Least Cost Routing)

This system chooses the most cost-effective carrier based on the outside number dialled and the time called.

(Station Message Detail Recording)

This system can record or print out call information: date, time, extension no., dialled no., duration, etc.

Date

24/06/00

Call Record

Time

10:03

11:07

123

223

Ext

• • • • • • •

Page 31 Consult your dealer

Automatic Selection

of CLIP/COLP

This system provides you to let the calling/ called party know your CO line number or the extension number assigned by the system programming.

2.7.5 Automatic Selection of Calling/Connected

You can forward incoming calls to your personal message box to let callers leave their voice message when you cannot answer the phone.

2.5.1 Built-in Voice Message

Built-in Voice Message

Line Identification Presentation (CLIP/COLP)

Hello, this is 204. Please leave your message.

Page 3

Note

• This product is designed to interwork with the pan-European Integrated Services Digital Network (ISDN) using ISDN basic access.

• In this manual, the two-letter suffix of each model number is omitted.

IMPORTANT

If there is something unclear in this manual, please consult your dealer.

Page 4

Important Information

WARNING

THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERV ICE PERSONNEL. WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING

ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER.

DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.

THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY REAS ONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS.

THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

WARNING

Static sensitive devices are used. To protect printed circuit boards from static electricity, do not touch connectors indicated to the right. To discharge body static, touch ground or wear a grounding strap.

The following icons are used frequently in this manual.

Notice

• The Digital Proprietary Telephone is abbreviated as "DPT".

• The Single Line Telephone is abbreviated as "SLT".

• "Console" is a generic designation for Digital DSS Console (KX-T7240/KX-T7440) and Digital Attendant Console (KX-T7441) .

ConditionsHints

Warning: Static sensitive connectors

4 Important Information

Page 5

Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, f or example, near a bathtub, washbowl, kitchen sink or laundry

tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electric storm. There may be a

remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a

fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

Important Information 5

Page 6

Attention

• Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the unit.

• This unit should be kept free of dust, moisture, high temperature (more than 40°C) and vibration, and should not be exposed to direct sunlight.

• Never attempt to insert wires, pins, etc., into the vents or holes of this unit.

• Do not use benzine, thinner, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth.

The serial number of this product may be found on the label affixed to the unit. You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase, to aid in identification in the event of theft.

MODEL NO.: SERIAL NO.:

For future reference

DATE OF PURCHASE NAME OF DEALER DEALER’S ADDRESS

6 Attention

Page 7

1Overview

1.1 Capacity....................................................................................................................12

1.1.1 Capacity............................................................................................................................... 12

1.2 Names and Locations..............................................................................................13

1.2.1 Names and Locations ......................................... ...... ....... ...... ....... ...... ....... ...... ....... ............. 13

1.3 Connection Example...............................................................................................16

1.3.1 Connection Example............................................................................................................ 16

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )......................17

1.4.1 Adding Another Telephone in Parallel.................................................................................. 17

1.5 Restarting the System.............................................................................................19

1.5.1 Restarting the System.......................................................................................................... 19

2 Operation

2.1 Before Operating the Telephones ........................................... .............................. .22

2.1.1 Before Operating the Telephones......................................................................................... 22

2.1.2 For ISDN Extension Users...................................................................................................28

2.2 Making C alls ............... ............................ ............................. ............................. ........29

2.2.1 Basic Calling ........................................................................................................................ 29

2.2.2 Easy Dialling ........................................................................................................................ 32

2.2.3 Redial................................................................................................................................... 37

2.2.4 When the Dialled Line is Busy or There is No Answer......................................................... 39

2.2.5 Calling without Restrictions.................................................................................................. 47

2.2.6 Alternating the Calling Method (Alternate Calling — Ring/Voice) ........................................ 49

2.2.7 Integrated Services Digital Network (ISDN) Service Access ............................................... 50

2.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])......51

2.3 Receiving Calls........................................................................................................54

2.3.1 Answering Calls ................................................................................................................... 54

2.3.2 Answering Hands-free (Hands-free Answerback)................................................................ 55

2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)............................................. 56

2.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])........ 58

2.4 During a Conversation ............................................................................................60

2.4.1 Call Duration ........................................................................................................................ 60

2.4.2 Holding a Call....................................................................................................................... 61

2.4.3 Retrieving a Call on a Telephone Answering Machine (TAM)............................................... 68

2.4.4 Terminal Portability (TP) for ISDN Extension ....................................................................... 69

2.4.5 Talking to Two Parties Alternately (Call Splitting)................................................................. 70

2.4.6 Transferring a Call......................................... ............................................. ...... .................... 71

2.4.7 Answering a Call Waiting ..................................................................................................... 73

2.4.8 Three-party Conversation.................................................................................................... 74

2.4.9 Saving a Number (Notebook Function)................................................................................ 76

2.4.10 Mute................................................................................................................................... 77

2.4.11 Letting Other People Listen to the Conversation (Off-Hook Monitor)................................. 78

Table of Contents 7

Page 8

2.5 Before Leaving Your Desk.......... .. ............... ............................. ............................. . 79

2.5.1 Built-in Voice Message......................................................................................................... 79

2.5.2 Forwarding Your Calls (Call Forwarding).............................................................................. 88

2.5.3 Forwarding Calls from a Hunting Group............................................................................... 93

2.5.4 Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability)

2.5.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout).............. 98

2.5.6 Leaving a Hunting Group (Log-In/Log-Out).......................................................................... 99

2.6 Making/Answering an Announcement............. .. .. .. .......................................... ...100

2.6.1 Paging................................................................................................................................100

2.6.2 Paging a Person and Transferring a Call............................................................................ 104

2.6.3 Answering a Paged Announcement................................................................................... 106

2.7 Setting the Telephone According to Your Needs...............................................108

2.7.1 Setting the Alarm (Timed Reminder)................................ .............................................. .... 108

2.7.2 Refusing Incoming Calls (Do Not Disturb [DND])............................................................... 110

2.7.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA)

112

2.7.4 Denying the Paged Announcement (Paging — DENY)...................................................... 113

2.7.5 Automatic Selection of Calling/Connected Line Identification Presentation (CLIP/COLP). 114

2.7.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line

Identification Restricti on [CLIR] )............................................ ...... ....... ...... ........................ 115

2.7.7 Preventing Your Number Being Displayed on the Calling Party's Telephone (Connected Line

Identification Restricti on [COLR]) ................................................ ....... .............................. 1 16

2.7.8 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny)............ 117

2.7.9 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override

Deny)........................................................................................... ................................. .... 118

2.7.10 Turning on the Background Music......................................... ...... ....... ...... ........................ 119

2.7.11 Day/Night Service ............................................................................................................ 120

2.7.12 Checking the Day/Night Service Status ........................................................................... 122

2.7.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone) ...................... 123

2.7.14 Clearing the Feature Settings at Your Extension (Station Programme Clear).................. 125

2.8 Using User-supplied Equipment..........................................................................126

2.8.1 If a Doorphone/Door Opener is Connected........................................................................ 126

2.8.2 If a Voice Processing System is Connected....................................................................... 129

2.8.3 If an External Relay is Connected...................................................................................... 135

2.8.4 If a Second Ringer is Connected ....................................................................................... 136

2.9 Using the Display Proprietary Telephone ............................ .. ........................... ..137

2.9.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235

only].................................................................................................................................. 137

2.9.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only] ........................ 140

2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 ................................................. 141

3 Operator Operation

3.1 Extension Control.................................................................................................156

3.1.1 Switching Level of Service .................................................................................................156

3.1.2 Changing the Settings........................................................................................................ 158

3.2 System Co n trol... ... .. ............................. ............................ ............................. ........159

3.2.1 Forwarding a Waiting Call (Automatic Overflow/Hurry-up Transfer) ................................... 159

3.2.2 Turning on the External Background Music........................................................................ 160

8 Table of Contents

Page 9

3.2.3 Recording Company Greeting Outgoing Messages........................................................... 161

3.2.4 Using the ANSWER/RELEASE Bu tton [KX -T7 441 only ] .................... ....... ........................ 164

3.2.5 Printing the System Working Report.................................................................................. 165

4 Customising Your Phone & System

4.1 Customising Your Phone (Station Programming) ..............................................168

4.1.1 Customising Your Phone (Station Programming)............................................................... 168

4.1.2 Initial Settings..................................................................................................................... 169

4.1.3 Customising the Buttons .................................................................................................... 172

4.1.4 Charge Fee Management [Pre-assigned extension only] .................................................. 176

4.2 Custom is ing Your System .............. .. .. ............................. ............... ................ ......178

4.2.1 Customising Your System .................................................................................................. 178

4.2.2 Date and Time Set (000).................................................................................................... 185

4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)............................ 186

4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002)............................... 188

4.2.5 Extension Number Set (003).............................................................................................. 189

4.2.6 Extension Name Set (004)................................................................................................. 190

5 Appendix

5.1 Troubleshooting.....................................................................................................192

5.1.1 Troubleshooting.................................................................................................................. 192

5.2 Feature Number List........................................................ .. .. .. ................................195

5.2.1 Feature Number List .......................................................................................................... 195

5.3 Directory.................................................................................................................199

5.3.1 Directory............................................................................................................................. 199

5.4 What is This Tone?................................................................................................208

5.4.1 What is This Tone?............................................................................................................. 208

5.5 Specifications........................................................................................................212

5.5.1 Specifications..................................................................................................................... 212

6Index

6.1 INDEX......................................................................................................................216

Table of Contents 9

Page 10

10 Table of Contents

Page 11

Section 1 Overview

This section briefly outlines your system.

Overview 11

Page 12

1.1 Capacity

1.1.1 Capacity

You can connect the following number of extensions and outside lines to your system.

Basic

System

KX-TD612

CO line (ISDN (BRI) line) Extension line

* ISDN (BRI) port 2 and ISDN (BRI) port 3 can be selected to be used for a CO line or ISDN extension line (Default : port 2 — CO line/port 3 — Extension). The maximum capacity of the system depends on the line selection. See below.

Line Selection CO Line

3 ISDN (BRI) ports are selected for CO line 6 0 12 2 ISDN (BRI) ports are selected for CO line 4 8 12 1 ISDN (BRI) port is selected for CO line 2 16 12

4 (2) 12

Module

Expansion

(1)

—

Maximum

Capacity

(3)*

ISDN

Extension

Line

Extension

Line

12 Overview

Page 13

1.2 Names and Locations

1.2.1 Names and Locations

KX-TD612

1.2 Names and Locations

External Equipment Connector

Extension Connectors

ISDN (BRI) Line Modular Jacks

Power Switch

Battery Interface Ground

Terminal AC Inlet

External Music Jack

Paging Jack

Power Indicator

Serial Interface

(RS-232C)

ABC1234567

KX-TD612XX

Serial Number

Overview 13

Page 14

1.2 Names and Locations

A Digital Proprietary Telephone (Example: KX-T7436)

Function

PROGRAM FWD/DND CONF

INTERCOM

REDIAL HOLD

SP-PHONE

Display

Soft

Function

SHIFT

PAUSE

TRANSFER

MESSAGE

AUTO DIAL / STORE AUTO ANSWER / MUTE

FLASH Jog Dial

Microphone

14 Overview

Page 15

To open the front co ver

1. Loosen the screw on the top front cover of the main unit.

The screw is attached to the front cover with springs so that it will not be lost.

2. Open the top front cover in the direction of arrow .

1.2 Names and Locations

Screw

Top Front Cover

3. Loosen the 2 screws of the both sides of the unit.

Screws

4. Open the front cover.

Front Cover

To close the front cover

1. Reverse the steps above.

Overview 15

Page 16

1.3 Connection Example

1.3.1 Connection Example

This diagram shows you a connection example including optional equipment.

3 ISDN (BRI) Lines

To ISDN (BRI) port 1 and 2 (initial) To ISDN (BRI) port 3 (additional) (Lightning Protectors)

Car Batteries

Printer

Door Openers

Doorphones KX-T30865

Panasonic

or Computer

Single Line Telephone

Cordless Phone

Facsimile

External Music Source

External Relay

Second Ringer Relay

12 Extension lines

KX-T7433

KX-T7431

Amplifier

Speaker

KX-T7436

KX-T7440

Voice Processing System

: needs optional card.

16 Overview

Page 17

1.4 Adding Another Telephone in Parallel (EXtra De vice Port [XDP] )

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )

1.4.1 Adding Another Telephone in Parallel

A Panasonic digital proprietary telephone and a single line telephone, including a facsimile, cordless telephone, etc., can be connected to 1 extension jack in parallel. There are 2 types of parallel connections.

• EXtra Device Port (XDP) A digital proprietary telephone and a single line telephone Each telephone has a different extension number and can work individually . For more information, contact your dealer.

• Parallelled Telephone Connection Any digital proprietary telephone and a single line telephone These telephones share the same extension number. To ring the single line telephone, set to ring (on) if necessary . (Ref er to 2.7.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone) in this manual.)

Three examples of the parallel connections are shown below. System programming is required to determine the type of connection. Consult your dealer.

Method 1

To single line telephone

To system

Note: Ensure the cords are inserted in the grooves to prevent damage to the

4-conductor wiring cord

Connect pins “T”, “R”, “H” and “L”.

2-conductor wiring cord

Connect pins “T” and “R”.

connectors, for both wall mounting and desktop positioning.

To system To single line telephone

Connectors of the DPT outlets (RJ11)

Digital Proprietary Telephone Single Line Telephone

Overview 17

HTRL

T R

Page 18

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )

Method 2

4-conductor wiring cord

Connect pins “H” and “L” only. (“T” and “R” are not required.)

Digital Proprietary Telephone Single Line Telephone

Method 3

Modular Socket

2-conductor wiring cord

Connect pins “T” and “R”.

Distribution Frame

Double Modular Socket

4-conductor wiring cord

For a digital proprietary telephone: Connect pins “H” and “L” only. (“T” and “R” are not required.)

Digital Proprietary Telephone Single Line Telephone

2-conductor wiring cord

Connect pins “T” and “R”.

18 Overview

Page 19

1.5 Restarting the System

1.5.1 Restarting the System

After starting the system, if it does not operate properly, restart. Only the following will be cleared. If your system does not operate properly, consult your dealer.

• Automatic Callback Busy (Camp-On) is cleared.

• Calls in system parking zones are cleared.

• Calls on Hold are terminated.

• Calls in progress are terminated.

• Calls on Exclusive Hold are cleared.

Using the Power Switch

1. Turn the power switch "OFF" once, and then turn it "ON".

Power Switch

Overview 19

Page 20

1.5 Restarting the System

20 Overview

Page 21

Section 2 Operation

This chapter shows you how to operate each feature step by step. Read this chapter to become familia r with the many useful features of this system.

Operation 21

Page 22

2.1 Before Operating the Telephones

2.1.1 Before Operating the Telephones

What kind of telephone can be used?

You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic digital proprietary telephone (DPT) such as the KX-T7436. Operate the feature depending on the telephone you are using. If you are using a Panasonic digital proprietary telephone with a special function button

such as and/or has a display, you can follow the operation with the button or display messages for easy programming. If you use a large display telephone (e.g. KX-T7436), you can follow the displayed messages to operate the features. If your telephone does not have function buttons and/or a display, you may operate the unit by entering a feature number instead. Follow the available operation with your telephone. If you use a console, you can use the buttons on the console as the buttons on the connected digital proprietary telephone.

• If you use a Panasonic digital proprietary telephone which does not have function buttons, you may change one of the unused flexible buttons to a function button. Refer to "Customising the Buttons" (Customising Your Phone & System).

Feature Numbers

To operate certain features, you need to enter specified feature numbers (and an additional parameter, if required). There are two types of feature numbers as follows :

• Flexible feature number

• Fixed feature number

Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers (factory installed) are used for operations.

A flexible number is shown as (half-shaded key). Use the new programmed number if you have changed the feature number. Write the new number in the "Feature Number List" (Appendix).

If you use a single line telephone which does not have the or # keys; it is not possible to access features that have or # in their feature numbers.

Tones

You will hear various tones, during or after an operation, for confirmation. Refer to "5.4.1 What is This Tone?" (Appendix).

22 Operation

Page 23

2.1 Before Operating the Telephones

Display

In this manual, you will see "the display ...". This refers to the display of a P anasonic digital proprietary telephone. If your telephone is not a Panasonic digital proprietary telephone with a display, the message will not be displayed. If you use a Panasonic digital proprietary telephone with display, the display helps you confirm the settings. For example, when you set the Do Not Disturb feature, the display shows "Do Not Disturb". Some digital proprietary telephones also give you easy access to operations. A message is displayed depending on the operation. By pressing the corresponding button on the side or bottom of the display, or rotating a jog dial, you can access the desired feature. For example, if turning background music on becomes available, "BGM" will be shown on the display. Follow the instructions in each operation.

WED JAN01 03:00P WED JAN01 03:00P

Extension STA SpeedExtension STA Speed

Features SYS SpeedFeatures SYS Speed

Call Log Call Log

CONT

Furthermore, depending on the digital proprietary telephone with display, you can operate features or make calls using the display message. Refer to "Using the Digital Proprietary Telephone with Display".

RING BGM

Your Extension Number

If you use a Panasonic digital proprietary telephone with display, you can check your own extension number on the display. Refer to 4.2.1 Customising Your System.

Restrictions

Some features may be restricted at your extension under system programming. Consult your manager or dealer.

Operation 23

Page 24

2.1 Before Operating the Telephones

Icon Descriptions

The following icons show you the feature availability, notes and action to operate the features. While operating the unit, you can easily refer to the Icons noted on the inside back cover of this manual.

This feature cannot be operated with a single line telephone.

Related Programming Title See "Programming", if necessary.

Off-hook (one of the following).

• Lift the handset.

• Press the SP-PHONE button.

• Press the MONITOR button. (T o start talking, lift the handset.)

On-hook (one of the following).

• Hang up.

• Press the SP-PHONE button.

• Press the MONITOR button.

Press the corresponding function button on the digital proprietary telephone. (See to "When Y ou Use a Panasonic Digital Proprietary Telephone".)

(CO)

891

8 3

(Recall)

Seize an external line (one of the following).

• Press the CO button.

• Dial automatic line access number 9.

• Dial outside line number 81 to

83.

Press the Call button on the Doorphone.

Press the Recall button on a single line telephone.

Wait for an answer.

desired no.

Enter the required number.

Talk.

account code

Enter the account code.

extension no.

Dial an extension number. You will hear a confirmation, dial,

ring or ringback tone.

C. Tone: confirmation tone D. Tone: dial tone R. Tone: ring tone R. B. Tone: ringback tone

phone no.

Dial the telephone number. One short beep

When You Use a Panasonic Digital Proprietary Telephone

If you use a Panasonic digital proprietary telephone and the DSS Console, they may have some of the useful function buttons listed below . These buttons make operations simple. The illustrations may differ from the buttons on your telephone.

24 Operation

Page 25

2.1 Before Operating the Telephones

ANSWER

AUTO ANSWER

MUTE

AUTO DIAL

STORE

(CO)

CONF

(DSS)

ANSWER: Used to answer an incoming call.

AUTO ANSWER/MUTE: Used to receive an incoming intercom call in the hands-free mode or mute the microphone during a conversation.

AUTO DIAL/STORE: Used fo r System Speed Dialling or storing programme changes.

CO: Used to make or receive an outside call. A Loop-CO button supports all lines. Pressing this button seizes an idle line automatically. (Button assignment is required.) (Only the CO "number" (e.g. 1, 2) may be shown on some telephones.)

Conference: Used to establish a threeparty conversation.

DSS: Used to access the extension. (Only the "S" may be shown on some telephones.)

INTERCOM

MESSAGE

MODE

PAUSE

PROGRAM

(PF)

INTERCOM: Used to make or receive an intercom call.

MESSAG E: Used to leave a message waiting indication or call back the party who left the message waiting indication /used to replay voice messages.

MODE: Used to shift the display to access various features.

PAUSE: Used to insert a pause during dialling.

PROGRAM: Used to enter and exit the Station Programming mode.

Programmable Feature: Located on the upper part of the CO button or on the Console. Assigns the desired button and used to access the stored function. Mostly used as a one-touch dialling button. (Only the "F and number" may be shown on some telephones.)

FLASH

R (FLASH): Sends a flash signal to the Central Office or a host PBX to access

REDIAL

REDIAL: Used to redial.

their features (External Feature Access). This button is applicable when the PBX has CO lines, not when it only has ISDN lines.

Function: Located beside the display. Used to perform the displayed function

RELEASE

RELEASE: Used to disconnect the line.

or operation.

FWD/DND

Call Forwarding/Do Not Disturb: Used to perform Call Forwarding or Do Not Disturb.

Jog Dial: Used to adjust the volume and the display contrast or select

SELECT

SHIFT

SELECT: Used to sele ct th e dis played function or to call the displayed phone number.

SHIFT: Used to access the second level of Soft Button functions.

desired items for each function.

Operation 25

Page 26

2.1 Before Operating the Telephones

HOLD

HOLD: Used to place a call on hold. Soft: Used to perform a function or

operation appearing on the bottom line of the display.

SP-PHONE

Speakerphone: Used for the handsfree operation.

If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an "Account" button.

TRANSFER: Used to transfer a call to

TRANSFER

another party.

Using a Jog Dial

The Jog Dial can be used for the display contrast and the volume control or you can search for desired items on the display . Rotate the Jog Dial in the either direction as desired. The contrast or the volume level and the items will change as follows:

Left

(counter-clockwise)

Level decreases

Right

(clockwise)

Level increases

To the previous item

To the next item

26 Operation

Page 27

How to Follow the Steps

A sample operation is shown below.

2.1 Before Operating the Telephones

2.2.5 Calling without Restrictions

 Using an account code  To an extension refusing the call

Using an account code (Account Code Entry)

An Account Code gives information about outside calls for accounting and billing purposes. You may not be able to make an outside call without an account code entry. A mode is assigned to each user. Ask your manager for your mode.

DPT/SLT

ACCNT

9 9

Press # or dial 99.

C.Tone

Off-hook.

line access

Press CO or enter line access number

(9 or 81-83).

Press “ACCNT”,

Account or dial 49.

(CO)

no.

(Account)

4 9

Enter phone number.

Enter account code (max. 10 digits).

phone no.

account code

Conditions

•

A Panasonic digital proprietary telephone user can enter an account code during a

conversation or when hearing a reorder tone after the other party hangs up.

• If you enter the wrong code, press the “ ” key while entering the account code and then re-enter the code.

• To cancel the entry, press the Account button while entering the code.

• For your convenience, you can store the code with the phone number in memory (e.g. Speed dialling).

• If you hear a reorder tone, the entered account code is wrong. Enter the correct code.

• You may give a specified account cord to extension users and check their telephone usage. You can specify an account cord to each client and check the call duration.

Feature title

Sub feature title

Description

Operation steps

The description of the icons are explained in "2.1.1 Before Operating the Telephones — Icon Descriptions."

Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange an Account button.

Hints

Programming References: The related or required programming is noted.

To program, see “Customising Your Phone & System”.

Operation 27

Page 28

2.1 Before Operating the Telephones

2.1.2 For ISDN Extension Users

ISDN extensions include ISDN terminal equipment such as telephones, facsimiles or personal computers connected to the ISDN (BRI) port (port 2 and port 3) on the main unit KX-TD612. A maximum of 8 ISDN extensions can be connected to each ISDN (BRI) port with point-to-multipoint configuration. However, only 2 units can be used simultaneously. Terminal equipment can be addressed individually with Multiple Subscriber Numbers (MSN). The MSN consists of the ISDN extension number and an additional digit, 00 through 99. If MSN is not assigned, all equipment on the same ISDN (BRI) Extension bus are called simultaneously.

Network Termination

ISDN Extensions

• A primary and a secondary Class of Service (COS) can be assigned per port.

To Central Office

28 Operation

Page 29

2.2 Making Calls

2.2.1 Basic Calling

Calling another extension

To another extension (Intercom Call)

DPT/SLT

extension no.

(DSS)

Off-hook.

When you call Mr. Thomas....

Mr. Thomas's extension number is 123.

Enter extension number or press DSS.

2.2 Making Calls

Talk.

DPT/SLT

1 32

Off-hook.

• The DSS button light shows the current status as follows:

Off: The extension is idle. Red on: You or another extension is using the line.

• Hands-free operation You can have a conversation in the hands-free mode using the SP-PHONE button. Y ou can then perform other tasks at the same time.

• Do you have an extension directory? Complete the directory in 5.3 Directory and make a photo copy for your reference.

• For quick operation If you are an operator or dial some extensions frequently, the DSS button is useful.

• Confirming the dialled number before connecting You can go off-hook after confirming the number you dialled. If you misdial, press " " to

clear each number from the right or press the R (FLASH) button to clear all numbers.

Talk.Dial 123.

Operation 29

Page 30

2.2 Making Calls

Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange a DSS button.

Customising Your System

• 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)

• 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002)

To an operator (Operator Call)

DPT/SLT

Off-hook.

6 1

6 2

Dial 0, 61 or 62 as you desire.

Idle operator

Operator 1

Operator 2

Calling an external party

You have to seize an outside line before dialling an outside phone number because external calls are made via your system. Select one of the following methods:

• Press an idle button.

• Dial automatic lin e access number . An idle line is selected automatically.

• Dial outside line number to . A specific li ne is selected.

DPT/SLT

(CO)

phone no.

891

Off-hook.

8 3

Seize an external line (CO, 9 or 81-83).

Talk.Enter phone number.

30 Operation

Page 31

2.2 Making Calls

• The CO button light shows the current status as follows:

Off: The line is idle. Green on: You are using the line. Red on: The line is in use.

• CO1 to CO6 correspond to outside line numbers 81 to 83 respectively. CO 1,2 : 81

CO 3,4 : 82 CO 5,6 : 83

• Emergency call You can dial pre-programmed emergency numbers without any restrictions.

• Hands-free operation You can have a conversation in the hands-free mode using the SP-PHONE button. Y ou can then perform other tasks at the same time.

Helpful hints for hands-free operation

Use your telephone in a quiet room for best performance. If the other party has difficulty hearing you, decrease the volume. If you and the other party talk at the same time, parts of your conversation will be lost. To avoid this, talk alternately.

• To select the less ex pensive line automatic ally, dial "9" or press the Loop-CO button to seize a line. (Least Cost Routing)

• Confirming the dialled number before connecting You can go off-hook after confirming the number you dialled. If you misdial, press " " to

clear each number from the right or press the R (FLASH) button to clear all numbers.

• Call information The following information can be referred to by repeatedly pressing the CO button in use.

Phone number (outgoing call) or call duration (incoming call) Meter Call charge

• To call another party without hanging up, just press the terminate button or "TRM" button on the display, re-access an outside line and dial the new phone number.

Customising Your Phone

• 4.1.2 Initial Settings — Preferred Line Assignment — Outgoing

Select the seized line when going off-hook.

• 4.1.3 Customising the Buttons

Create or re-arrange the terminate button.

• 4.1.4 Charge Fee Management [Pre-assigned extension only]

Operation 31

Page 32

2.2 Making Calls

2.2.2 Easy Dialling

This is convenient for frequently dialled phone numbers.

— With one touch button — Using numbers stored at your extension — Using numbers stored in the system

— To a pre-set party by going off-hook — Using a quick dialling number — To a phantom extension

With one touch button (One-Touch Dialling)

DPT

(One-Touch Dialling)

Off-hook.

Customising Your Phone

• 4.1.2 Initial Settings—Full One-Touch Dialling Assignment Allow or cancel the one-touch operation while on-hook. (Default: Allow)

• 4.1.3 Customising the Buttons Create or re-arrange the One-T ouch Dialling button and store the desired number, phone number, feature number, etc.

Press One-Touch Dialling.

• To dial to a third party with holding the present call, refer to 2.4.2 H olding a Call — One-touch dialling with automatic hold.

Using numbers stored at your extension (Station Speed Dialling)

You can store up to 10 numbers at your extension for your personal use.

To store a phone number

DPT/SLT

Off-hook.

6#0

Dial 60.

station speed

dial no.

Enter station speed dial number (0-9).

desired no.

C.Tone

Enter the desired number (max. 24 digits).

Enter a line access number (9 or 81 to 83) as the first digit before an external party number.

Dial #.

On-hook.

32 Operation

Page 33

•"", "#", PAUSE, SECRET and HYPHEN can also be stored as digits.

• 2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 — storing the names and numbers for station speed dialling.

To dial

DPT/SLT

2.2 Making Calls

station speed

dial no.

Enter station speed dial number (0-9).

Off-hook.

Dial 6 .

Using numbers stored in the system (System Speed Dialling)

Up to 500 parties can be stored in the system. Refer to the directory in 5.3.1 Directory.

To dial

DPT/SLT

AUTO DIAL

STORE

Off-hook. Press AUTO DIAL

or dial .

• More than one speed dial number can be used for long telephone numbers, if the number is divided when stored.

If the number is divided and stored in system speed dial numbers 001 and 002:

AUTO DIAL

STORE

AUTO DIAL

STORE

system speed

dial no.

Enter system speed dial number (000-499).

• To store a phone number, refer to 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001).

Customising Your System

• 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)

• 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002)

Operation 33

Page 34

2.2 Making Calls

To a pre-set party by going off-hook (Pickup Dialling)

You can make an outside call simply by going off-hook if you pre-assigned a telephone number.

To store a phone number

DPT/SLT

Off-hook.

To set/cancel

DPT/SLT

Off-hook.

To dial

7 4#2

Dial

742

Dial 74.

desired

party’s no.

Enter the desired party’s number

(max. 24 digits).

Enter a line access number (9 or 81 to 83) as the first digit before an external party number.

Set

Cancel

Dial 1 to set or 0 to cancel.

Dial #.

C.Tone

On-hook.

C.Tone

On-hook.

DPT/SLT

Off-hook.

• You can set or cancel this feature by simply pressing the Pickup Dialling button. If set, the button light turns red.

• To call another party, dial the desired party's phone number before the pre-set line is connected. (Default: 1 second)

• " " can also be stored as a digit.

• If there is a new message which is not yet replayed, the Pickup Dialling feature does not work.

34 Operation

Page 35

Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange a Pickup Dialling button.

Using a quick dialling number (Quick Dialling)

DPT/SLT

quick dialling no.

2.2 Making Calls

Off-hook.

Enter quick dialling number.

• The quick dialling number is determined by system programming. Consult your dealer.

• Make use of "Quick Dialling" in 5.3.1 Directory.

To a Phantom extension

Y ou can call extensions associated with a Phantom extension. The call arrives at all extensions who have the corresponding Phantom extension button.

To call to a phantom extension

DPT/SLT

123

(Phantom)

phantom

extension no.

Press Phantom or enter phantom extenison number.

Operation 35

Page 36

2.2 Making Calls

To answer

DPT

(Phantom)

Off-hook or press Phantom.

• The Phantom extension button light shows the current status as follows:

• To set ringing or not, refer to "Customising Your Phone".

Customising Your Phone

Off: Idle Red on: You are calling a phantom extension. Flashing green: Incoming call

• 4.1.3 Customising the Buttons

Create or re-arrange a Phantom extension button.

36 Operation

Page 37

2.2.3 Redial

This is convenient when calling the same external party again. — Redialling the last number you dialled — Saving the number and redialling

• Up to 24 digits can be programmed and redialled. The line access number is not counted as a digit.

• Automatic Redial: This is a special feature for the digital proprietary telephones, that provides automatic redialling of the last dialled, saved number or outgoing call log, if the called party is busy. If the Last Number Redial, Saved Number Redial, Outgoing Call Log operation or Notebook function is performed handsfree, the telephone set will hang up and try again after a predetermined period of time. Detailed operations for redialling the last deialled or saved number are shown below. To redial using the Outgoing Call Log, refer to 2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 — Using the KX-T7436/Using the KXT7235.

Customising Your Phone

• 4.1.2 Initial Settings—Full One-Touch Dialling Assignment

Allow or cancel the one-touch operation while on-hook. (Default: Allow)

2.2 Making Calls

Redialling the last number you dialled (Last Number Redial)

To dial

DPT/SLT

REDIAL

Off-hook.

To dial automatically (Automatic Redial)

DPT

SP-PHONE

Press SP-PHONE.

Press REDIAL or dial #.

REDIAL

Press REDIAL or dial #.

Operation 37

Page 38

2.2 Making Calls

• To cancel the Automatic Redial, go off-hook or press CO, INTERCOM, 0 thr ough 9, , or # button.

Saving the number and redialling (Saved Number Redial)

The saved number is programmed until another number is stored.

To save

DPT

During a conversation or while hearing a busy tone

AUTO DIAL

STORE

(Save)

Press STORE.

Press SAVE.

To dial

DPT

(Save)

Off-hook.

Press SAVE.

To dial automatically (Automatic Redial)

DPT

SP-PHONE

Press SP-PHONE.

(Save)

Press SAVE.

• To cancel the Automatic Redial, go off-hook or press CO, INTERCOM, 0 thr ough 9, , or # button.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange a SAVE button.

38 Operation

Page 39

2.2 Making Calls

2.2.4 When the Dialled Line is Busy or There is No Answer

— Reserving a busy line — Completing a call to a busy party on an

— Leaving a message waiting indication

— Joining an existing call ISDN line — Sending a call waiting tone

Reserving a busy line (Automatic Callback Busy)

You can set the telephone to receive callback ringing when a dialled line becomes idle. When you answer the callback ringing:

For an outside call: The line is seized. For an intercom call: The called extension starts ringing automatically.

DPT/SLT

While hearing a busy tone

C.BCK

Press “C.BCK” or dial 6.

C.Tone

On-hook.

To answer a callback ringing and call

DPT/SLT

Outside call Intercom call

phone no.

Off-hook. Enter phone number.

To cancel

DPT/SLT

4 6

C.Tone

Off-hook.

Dial 46.

On-hook.

Off-hook.

Operation 39

Page 40

2.2 Making Calls

• If you do not answer a callback ringing during 4 callback rings, this feature will be cancelled.

• If you connect to an ISDN line, the busy party will automatically be dialled. "CCBS" will be displayed instead of "C.BCK". Refer to "Completing a call to a busy party on an ISDN line" right below.

Completing a call to a busy party on an ISDN line (Completion of Calls to

Busy Subscriber [CCBS])

You can set the telephone to receive call-back ringing when a busy called party on an ISDN line becomes free. When you answer the call-back ringing, the called party's telephone number is automatically dialled.

DPT/SLT

While hearing an indication tone*

CCBS

Press “CCBS” or dial 6.

To answer and call

DPT/SLT

Off-hook.

To cancel

DPT/SLT

Off-hook.

C.Tone

7 1 3

Dial 713.

On-hook.

C.Tone

On-hook.

40 Operation

Page 41

2.2 Making Calls

• If you do not answer a callback ringing during 4 callback rings, this feature will be cancelled.

• Indication tone

1 s

• Availability of this feature depends on your telephone company.

• The CCBS feature is in accordance with the ETS 300 359. (ETS: European Telecommunication Standard)

Sending a call waiting tone (Busy Station Signalling [BSS])

The party will know your call is waiting.

DPT/SLT

While hearing a busy tone

BSS

Press “BSS” or dial 2.

• If "BSS" is not displayed or you hear a reor der tone, this feature has not been set at the other party's phone. This feature is only available if the called extension has set the "Call Waiting" feature.

• Depending on the other party's telephone, the "Off-Hook Call Announcement (OHCA)" and the "Whisper OHCA" functions can be applied. You can talk to the other party through the speaker and the microphone (OHCA) or you can send a call announcement through the handset (Whisper OHCA), while they are having another conversation using the handset.

Operation 41

Page 42

2.2 Making Calls

Leaving a message waiting indication (Message Waiting)

The called extension receives a message waiting indication (MESSAGE button light turns on and/or indication tone is emitted when going off-hook) to call you back.

To leave a message waiting indication

DPT/SLT

When the called extension is busy or does not answer

MESSAGE

Press MESSAGE or dial 4.

C.Tone

On-hook.

To leave/cancel a message waiting indication

PT and SLTDPT/SLT

Leave

Cancel

0 to cancel.

Off-hook.

Dial 70. Dial 1 to leave or

T7431

MODE

Press MODE until “Feature Access” is displayed.

Rotate Jog Dial until “MSG Off” or “MSG On” is displayed.

→

MSG Off ext

Press SELECT. “MSG On”: Leave “MSG Off”: Cancel.

SELECT

MODE

extension no.

Enter extension number.

extension no.extension no.

Enter extension number.

C.Tone

On-hook.

C.Tone

On-hook.

42 Operation

Page 43

T7433

SHIFT

FEAT

→

MSG Off ext MSG On ext MENU

2.2 Making Calls

SEL

Press SHIFT until “FEAT” is displayed.

extension no.extension no.

Enter

extension number.

T7436/T7235

Features

Press “Features”.

C.Tone

On-hook.

Press “FEAT”.

C.Tone

On-hook.

Rotate Jog Dial or press “NEXT” until the following is displayed.

Rotate Jog Dial until “MSG Off” or “MSG On” is at the arrow.

Message Off (ext) Message On

Press “Message On” to leave or “Message Off” to cancel.

Press “SEL”. “MSG On”: Leave “MSG Off”: Cancel

Cancel

(

ext)

Leave

extension no.extension no.

Enter extension number.

To check and select the party

DPT

While on-hook

MESSAGE

Press MESSAGE until the desired extension appears.

Operation 43

Page 44

2.2 Making Calls

• The extension number and name are shown in the received order.

• You can also select the party who left the voice message in your mail box of a voice

• Single line telephone users will hear ring tone 5 as message waiting indication while on-

• If the indication for the Built-in Voice Message is left at the same time, "Voice Message"

To call back

processing system. Refer to 2.8.2 If a Voice Processing System is Connected.

hook.

5 s

will be displayed (for DPT with display user only). Refer to 2.5.1 Built-in Voice Message.

DPT/SLT

MESSAGE

SLT

7 20

Off-hook. Off-hook.

Press MESSAGE or dial 702.

44 Operation

Page 45

2.2 Making Calls

• SLT users can change the call back operation style by system programming (default: offhook). Consult your dealer.

• Dial tone 4 will be heard when going off-hook.

1 s

• If the indication for the Built-in Voice Message is left at the same time, you will hear dial tone 5 when going off-hook. Pressing the MESSAGE button enables you to replay newly stored voice messages in the order of arrival. Refer to 2.5.1 Built-in Voice Message.

1 s

• If the rest of recording time for the Built-in Voice Message feature becomes less than 5 minutes, dial tone 6 will be heard when going off-hook.

1 s

To clear all message waiting indications

DPT/SLT

your extension

no.

Enter your extension number.

C.Tone

On-hook.

Off-hook.

7 00

Dial 700.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or rearrange a MESSAGE button.

Joining an existing call (Executive Busy Override)

You can call the party who is talking with another on the telephone or add a third party to your existing conv ersati on.

Operation 45

Page 46

2.2 Making Calls

To join

DPT

Outside call Intercom call

DPT/SLT

Over

Off-hook. Press

corresponding CO.

(CO)

C.Tone

Talk.

Press “Over” or dial 3.

C.Tone

Talk.

T o disconnect one pa rty and talk with another when one of these parties is an outside

call

DPT

(CO)

INTERCOM

Press other party's CO or INTERCOM.

• You can also deny others the possibility of joining your conversation (Default: Allow). Refer to "2.7.9 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override Deny)".

C.Tone

Talk.

46 Operation

Page 47

2.2 Making Calls

2.2.5 Calling without Restrictions

— Using an account code — To an extension refusing the call

Using an account code (Account Code Entry)

DPT/SLT

ACCNT

9 9

Press # or dial 99.

C.Tone

Off-hook.

(CO)

line access

Press CO or enter line access number

(9 or 81-83).

Press “ACCNT”,

Account or dial 49.

no.

(Account)

Enter account code (max. 10 digits).

phone no.

Enter phone number.

account code

• A Panasonic digital proprietary telephone user can enter an account code during a conversation or when hearing a reorder tone after the other party hangs up.

• If you enter the wrong code, press the " " key while entering the account code and then re-enter the code.

• To cancel the entry, press the Account button while entering the code.

• For your convenience, you can store the code with the phone number in memory (e.g. Speed dialling).

• If you hear a reorder tone, the entered account code is wrong. Enter the correct code.

• Y ou may give a specified account code to extension users and check their telephone usage. You can specify an account code to each client and check the call duration.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange an Account button.

Operation 47

Page 48

2.2 Making Calls

To an extension refusing the call (DND Override)

DPT/SLT

While hearing the DND tone

Press “Over” or dial 2.

Over

48 Operation

Page 49

2.2 Making Calls

2.2.6 Alternating the Calling Method (Alternate Calling — Ring/Voice)

The callin g method, e ither ring o r voic e, is set b y the called extension when an intercom call is received. However, you can change the method temporarily. Ring-calling (Default): You can call the other party with a ring. Voice-calling: You can talk to the other party immediately after a confirmation tone.

For voice-calling

DPT/SLT

After dialling

Voice

Press “Voice” or .

C.Tone

Talk.

For ring-calling

Ring

Hello

DPT/SLT

After dialling

Tone

Press “Tone” or .

• If the called party uses a single line telephone, only Ring-Calling is available.

• You can switch the desired calling method only once during a call.

Customising Your Phone

• 4.1.2 Initial Settings—Intercom Alert Assignment Which way do you prefer to receive an intercom call?

Operation 49

Page 50

2.2 Making Calls

2.2.7 Integrated Services Digital Network (ISDN) Service Access

You can reach the ISDN Key Pad Protocol Service from your extension. The service depends on the contract with your telephone company.

If your telephone has an ISDN SERVICE button.

DPT

(CO)

891

8 3

Off-hook.

Seize an external line (CO, 9 or 81-83).

If your telephone does not have an ISDN SERVICE button.

(ISDN SERVICE)

Press “ISDN SERVICE” button.

DPT

(CO)

FWD/DND FWD/DND

ISDN Service no.

891

Off-hook. Seize an external line

(CO, 9 or 81-83).

Press FWD/DND button.

Enter ISDN Service number (max. 32 digits).

Press FWD/DND button.

DPT/SLT

ISDN Service no.

Enter ISDN Service number (max. 32 digits).

Wait for 5 seconds.

Off-hook.

7 2 9

Dial 729 .

ISDN Port no.

Enter ISDN Port number (1, 2 or 3).

• At the end of the procedure, a voice prompt tells you that the acceptance of the service is completed depending on each Integrated Digital Services Network.

50 Operation

Page 51

2.2 Making Calls

2.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])

This feature is possible if an optional card KXTD61291 is installed in the main unit. This feature allows an outside caller to access specific system features as if the caller is an extension in the system. The caller can have direct access to feature such as:

• Placing an incoming call to an extension or operator. The caller also has the option of dialling the route for an extension using 1 digit number (DISA Automated Attendant (AA) number) vi a DISA calls.

• Calling an external party.

An outgoing message greets the caller and gives information about how to access an extension. You do not need the operator's assistance. You may not be able to access the features without a DISA user code depending on the security mode. Non Security Mode: Any caller can make outside or intercom calls. Trunk Security Mode (Default): A pre-assigned DISA security code must be entered to make outside calls. All Security Mode: A pre-assigned DISA security code must be entered to make both outside and intercom calls. This prevents the caller from making unauthorised calls. However, when making an outside call by Call Forwarding – to Outside (CO) Line, the call is allowed (exception). Ask your manager for the mode assigned to your system.

• An optional voice message card KX-TD 61291 is required to enable DISA function.

• This feature is available only for DTMF (Touch Tone) telephone user.

WARNING

When you enable the Outside-Outside Line Call feature of DISA function, if a third party discovers the password (a DISA User Code) of the system, you have a risk that they will make illegal phone calls using your telephone line, and the cost may be charged to your account.

To prevent this problem from occurring, we strongly recommend the following points: 1: Carefully maintain the secrecy of the password. 2: Specify a complicated password with several digits. 3: Change the password frequently (at least once per month).

Operation 51

Page 52

2.2 Making Calls

Note

• Be sure to assign Intelligent Call Handling table beforehand. Otherwise, outside callers cannot access DISA. (Refer to 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)) Consult your manager for a detailed assignment.

• Y ou can set either the Built-in V oice Message (BV) feature or the V oice Mail (VM) feature at a time, but not both. If you set VM, the functions of an optional voice message card KX-TD61291 cannot be used. In other words, BV, OGM and Direct Inward System Access (DISA) cannot work when VM is used. Before setting VM, be sure to listen to voice messages of BV and then delete call log entries if stored. Otherwise, you can do nothing with it after setting VM.

To call an extension

Any Outside Telephone

In Non Security Mode or Trunk Security Mode

DISA

phone no.

Enter DISA phone number.

DISA OGM

In All Security Mode

DISA

phone no.

DISA OGM

Enter DISA

phone number.

extension no.

Enter the desired extension number.

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

extension no.

D.Tone

Enter the desired extension number.

52 Operation

Page 53

To call an external party

Any Outside Telephone

In Non Security Mode

2.2 Making Calls

DISA

phone no.

Enter DISA phone number.

DISA outgoing message

line access

no.

Enter line access number

(9 or 81-83).

D.Tone

phone no.

Enter phone number of the

external party.

In Trunk Security Mode

DISA

phone no.

Enter DISA phone number.

DISA outgoing message

line access

no.

Enter line access

number

(9 or 81-83).

D.Tone

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

phone no.

D.Tone

Enter phone number of the external party.

In All Security Mode

DISA

phone no.

Enter DISA phone number.

DISA outgoing message

DISA user

code

Enter pre-assigned

DISA user code

(4-10 digits).

D.Tone

line access

no.

Enter line access

number

(9 or 81-83).

phone no.

D.Tone

Enter phone number of the external party.

• *1: If you dial a wrong DISA user code, dial and try again from this point.

• If you enter a wrong DISA user code 3 times, the line will be disconnected automatically.

• In case a destination of Intercept Routing is not assigned, the call which was made by DISA function will be disconnected automatically when it is over a programmed time period.

• Digital proprietary telephones or single line telephones enables the DISA Automated Attendant (AA) feature. Other extensions such as ISDN telephones cannot set this feature.

• If Built-in Automated Attendant service is set, you can access the desired extension simply by pressing 1 digit number (0-9) according to the outgoing message.

To star t a new conversation

Any Outside Telephone

To dial a different number during a conversation with an outside party or while hearing the ringback, reorder, or busy tone

desired no.

D.Tone

Dial .

Operation 53

Enter desired number.

Enter a line access number (9 or 81 to 83) as the first digit when calling an external party.

Page 54

2.3 Receiving Calls

2.3.1 Answering Calls

DPT/SLT

Off-hook.

Select one of the following methods:

· Lift the handset to receive the preferred line. (Default: Ringing line is selected.)

· Press the SP-PHONE button.

· Press the flashing red CO or green INTERCOM button directly.

Talk.

• Hands-free operation You can have a conversation in the hands-free mode with the SP-PHONE button. You can perform other tasks at the same time.

Helpful hints for the hands-free operation

avoid this, talk alternately.

• If the Incoming Call Log feature is available, you may confirm the caller's phone number and name before answering an outside call. Pressing the SHIFT button displays the outside line number and name.

0111111111 John Thomas Extension STA Speed Features SYS Speed Call Log

SHIFT

CO1 Panasonic

Extension STA Speed Features SYS Speed Call Log

SHIFT

The caller's information from your telephone company will only be sent to the pre-assigned extension.

Customising Your Phone

• 4.1.2 Initial Settings —

Preferred Line Assignment — Incoming

Select the seized line when going off hook.

Intercom Alert Assignment

Select th e Calling met hod, either ring or the other party's voice.

• 4.1.3 Customising the Buttons

Re-arrange the CO button and change the ringing tone for each CO button.

54 Operation

Page 55

2.3 Receiving Calls

2.3.2 Answering Hands-free (Hands-free Answerback)

You can answer an intercom call without going off-hook as soon as the line is connected. You will hear the caller talking without the phone ringing.

To set/cancel

DPT

While on-hook

AUTO ANSWER

MUTE

Press AUTO ANSWER.

• The AUTO ANSWER button light shows the current status as follows:

On: Set. Off: Not set.

Operation 55

Page 56

2.3 Receiving Calls

2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)

You can answer an incoming call that is ringing at another extension from your phone without leaving your desk.

Extension Group

An extension group is used for group paging and group pickup features. An extension can belong to several extension g roups. The following types are available:

Outside (CO) Call Pickup: Picks up an outside call. Group Call Pickup: Picks up a call within your extension group. Directed Call Pickup: Picks up a specified extension's call.

DPT/SLT

CO or Group

Off-hook.

Directed Call

T7431

Group Call Pickup only

MODE

Press MODE until “Feature Access” is displayed.

Rotate Jog Dial until “C.Pickup GRP” is displayed.

T7433

Group Call Pickup only

SHIFT

Press SHIFT until “FEAT” is displayed.

FEAT

Press “FEAT”.

4 0

Dial 4 for an outside call or 40 for group.

4 1

Dial 41 for directed call.

Rotate Jog Dial until “C.Pickup GRP” is at the arrow.

Outside call

Group

Directed

→

C.Pickup GRP

Press SELECT.

C.Tone

extension no.

Enter extension number.

SELECT

MODE

→

C.Pickup GRP Call Park 0-9 MENU

Press “SEL”.

Talk.

C.Tone

Talk.

SEL

C.Tone

Talk.

56 Operation

Page 57

T7436/T7235

●

Group Call Pickup only

2.3 Receiving Calls

Features

Press “Features”. Press “C.Pickup Group”.

Rotate Jog Dial or press “NEXT” until the following is displayed.

C.Pickup Group

C.Tone

Talk.

• If you receive a call waiting tone, you can ask a third party to pick up your second call with Directed Call Pickup.

• You can also deny other people the possibility of picking up your calls. Refer to "Setting the Telephone According to Your Needs".

Operation 57

Page 58

2.3 Receiving Calls

2.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])

You can answer an incoming outside call paged through an external speaker from any extension.

DPT/SLT

4 4

C.Tone

Off-hook.

T7431

Dial 44.

Talk.

MODE

Press MODE until “Feature Access” is displayed.

T7433

SHIFT

Press SHIFT until “FEAT” is displayed.

C.Tone

T7436/T7235

Rotate Jog Dial until “Page-E ANS is displayed.”

FEAT

Press “FEAT” .

Talk.

→

Page-E ANS

Press SELECT.

Rotate Jog Dial until “Page-E ANS” is at the arrow.

SELECT

MODE

C.Tone

→

Page-E ANS Page-GRP ANS MENU

Press “SEL”.

On-hook.

SEL

Features

Press “Features”. Press “Page-Ext Answer”.

Rotate Jog Dial or press “PREV” until the following is displayed.

Page-Ext Answer

C.Tone

Talk.

58 Operation

Page 59

2.3 Receiving Calls

• You can also receive a paged announcement via a speaker with this operation.

Operation 59

Page 60

2.4 During a Conversation

2.4.1 Call Duration

You can see the call duration during the conversation.

To view the call duration*

DPT

During a conversation

(CO)

Press CO.

• * A digital proprietary telephone users may change the displayed message as follows by pressing the CO button.

CO02 00:03'30

Extension STA Speed Features SYS Speed Call Log

LOG

<KX-T7230>

<KX-T7433/KX-T7436/KX-T7235>

60 Operation

Page 61

2.4.2 Holding a Call

— Holding — One-touch dialling with automatic hold — Denying other people the possibility of retrieving your held calls — Holding in a system parking zone

• If a call is not retrieved within a specified time, you will hear an alarm as a reminder.

• If a call is not retrieved within fifteen minutes, it is automatically disconnected.

Holding (regular)

To hold

2.4 During a Conversation

DPT

During a conversation

HOLD

C.Tone

Press HOLD.. On-hook.

SLT

During a conversation

(Recall)

5 0

C.Tone

ISDN Extn.

During a conversation

5 0

C.Tone

Off-hook.

Press R key.

Dial 50.

On-hook.

• If you hold a call at your ISDN extension, this can be cancelled at other ISDN extensions connected to the same ISDN extension port.

On-hook.Dial 50.Press Recall.

Operation 61

Page 62

2.4 During a Conversation

To retrieve a call

DPT

At the holding extension

Off-hook.

For an outside call from another extension

(CO)

INTERCOM

Press CO or INTERCOM.

Talk.

Off-hook.

(CO)

Press CO.

C.Tone

Talk.

For an intercom call from another extension

holding ext no.

Enter holding extension number.

Off-hook.

5 1

Dial 51.

SLT

At the holding extension

5 0

Off-hook.

Dial 50.

For an outside call from another extension

5 3

Off-hook.

Dial 53.

Talk.

held line no.

Enter held line number (1-6).

C.Tone

Talk.

C.Tone

Talk.

For an intercom call from another extension

holding ext no.

Enter holding extension number.

C.Tone

Talk.

Off-hook.

5 1

Dial 51.

62 Operation

Page 63

ISDN Extn.

At the holding extension

2.4 During a Conversation

5 0

Off-hook.

Dial 50.

Talk.

For an outside call from another extension

held line no.

Enter held line number (1-6).

C.Tone

Talk.

Off-hook.

5 3

Dial 53.

For an intercom call from another extension

holding ext no.

Enter holding extension number.

C.Tone

Talk.

Off-hook.

5 1

Dial 51.

• The CO or INTERCOM button light shows the current status as follows:

Flashing green: Your held call Flashing red: Another extension's held call

• A single line telephone user can hold either an intercom call or an outside call at one time.

• A digital proprietary telephone user can hold an intercom call and multiple outside calls.

• To hold multiple intercom calls, use the "Call Park" feature.

One-touch dialling with automatic hold

You can dial to a third party with holing the present call.

DPT

(

One-Touch Dialling

with Auto Hold

)

Press One-Touch Dialling with Auto Hold.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange a One-Touch Dialling with Auto Hold button.

Operation 63

Page 64

2.4 During a Conversation

Denying other people the possibility of retrieving your held calls (Exclusive

Call Hold)

Only the held extension can retrieve the call.

To hold

DPT

During a conversation

HOLD HOLD

C.Tone

Press HOLD. Press HOLD

• If you hold a call at your ISDN extension, this can be cancelled at other ISDN extensions

again.

connected to the same ISDN extension port.

On-hook.

To retrieve a call

DPT

(CO)

INTERCOM

Off-hook.

Press CO or INTERCOM.

Talk.

Holding in a system parking zone (Call Park)

You can park a call and perform other operations. The parked call can be retrieved by any e xtension. Up to 10 calls can be parked.

To set

DPT

During a conversation

TRANSFER

5 2

Dial 52.Press TRANSFER. Enter parking

parking zone no.

C.Tone

On-hook.

zone number (0-9).

64 Operation

Page 65

SLT

During a conversation

2.4 During a Conversation

(Recall)

5 2

T7431

During a conversation

TRANSFER

Press

TRANSFER

extension no.

parking zone no.

Enter parking zone number (0-9).

Press MODE until “Feature Access” is displayed.

T7433

During a conversation

parking zone no.

Dial 52.Press Recall. Enter parking

zone number (0-9).

MODE

Rotate Jog Dial until “Call Park” is displayed.

C.Tone

On-hook.

C.Tone

Call Park

→

On-hook.

0-9

Press SELECT.

SELECT

MODE

TRANSFER

→

Call Park 0-9 CM OGM PLAY 1-9

Press “SEL”.

SHIFT

Press SHIFT until “FEAT” is displayed.

SEL

FEAT

Press “FEAT”.Press

extension no.

parking zone no.

Enter parking zone number (0-9).

C.Tone

Rotate Jog Dial until “Call Park” is at the arrow.

On-hook.

Operation 65

Page 66

2.4 During a Conversation

T7436/T7235

During a conversation

TRANSFER

Press

TRANSFER

Call Park (O-9)

Press “Call Park”.

ISDN Extn.

During a conversation

Press R key.

Press “Features”.

5 2

Dial 52.

Features

extension no.

parking zone no.

Enter parking zone number (0-9).

Rotate

parking zone no.

Enter parking zone number (0-9).

Jog Dial

C.Tone

or press “

until the following is displayed.

On-hook.

”

To retrieve

DPT/SLT/ISDN Extn.

Off-hook.

T7431

MODE

Press MODE until “Feature Access” is displayed.

Rotate Jog Dial until “Call Park” is displayed.

5 2

Dial 52. Enter stored parking

stored parking

zone no.

zone number.

→

Call Park 0-9

Press SELECT.

SELECT

C.Tone

MODE

Enter stored parking zone number (0-9).

Talk.

stored parking

zone no.

C.Tone

Talk.

66 Operation

Page 67

T7433

SHIFT

FEAT

2.4 During a Conversation

→

Call Park 0-9 CM OGM PLAY 1-9 MENU

SEL

Press SHIFT until “FEAT” is displayed.

Press “FEAT”.

Rotate Jog Dial until “Call Park” is at the arrow.

Press “SEL”.

stored parking

zone no.

Enter stored parking zone number (0-9).

C.Tone

Talk.

T7436/T7235

Features

Press “Features”.

Rotate Jog Dial or press “NEXT” until the following is displayed.

Call Park (O-9)

Press “Call Park”.

stored parking

zone no.

Enter stored parking zone number (0-9).

• If you hear a busy tone when entering the zone number, the zone is in use. Enter another number.

C.Tone

Talk.

Operation 67

Page 68

2.4 During a Conversation

2.4.3 Retrieving a Call on a Telephone Answering Machine (TAM)

Retrieves a call on Telephone Answering Machine (TAM) regardless of the extension group.

DPT/SLT

7 8

C.Tone

Off-hook.

Dial 728.

Talk.

68 Operation

Page 69

2.4 During a Conversation

2.4.4 Terminal Portability (TP) for ISDN Extension

The ISDN extension users can move to anywhere on the same ISDN (BRI) line with holding a call. If your ISDN extension is on the ISDN (BRI) line connected to the port 2, you cannot move to the ISDN (BRI) line connected to the port 3.

To move with holding a call

ISDN Extn.

During a conversation

PARK

Set the PARK feature depending on your ISDN equipment.

PARK

Set the PARK feature again.

Disconnect the ISDN equipment from the ISDN (BRI) line.

Talk.

Connect the ISDN equipment to the same ISDN (BRI) line.

Operation 69

Page 70

2.4 During a Conversation

2.4.5 Talking to Two Parties Alternately (Call Splitting)

When talking to 1 party while the other party is on hold, you can swap the calls back and forth (alternately).

DPT

During a conversation with a held call when either party is an outside party

(CO)

INTERCOM

SLT

During a conversation with a held call

(Recall)

Press Recall.

ISDN Extn.

During a conversation with a held call

During a conversation with a held call when both parties are an extension party

HOLD

Press HOLD.Press CO or INTERCOM.

Press R key.

70 Operation

Page 71

2.4.6 Transferring a Call

— Transferring to an extension — Transferring to an external party

Transferring to an extension

DPT

During a conversation

extension no.

TRANSFER

Press TRANSFER.

C.Tone

Enter extension

number or press DSS.

(DSS)

Talk.

The destination is confirmed before sending. This can be disregarded.

2.4 During a Conversation

On-hook.

SLT

During a conversation

(Recall)

Press Recall.

ISDN Extn.

During a conversation

C.Tone R.B.Tone

Press R key.

C.Tone

Enter extension number.

extension no.

Enter extension number.

Talk.

The destination is confirmed before sending. This can be disregarded.

On-hook.

extension no. TRANSFER

Talk.

The destination is confirmed before sending. This can be disregarded.

Press TRANSFER On-hook.

Transferring to an external party

Some extensions may be restricted from performing this function.

Operation 71

Page 72

2.4 During a Conversation

DPT

During a conversation

TRANSFER

SLT

During a conversation

C.Tone

(CO)

line access

no.

Press CO or enter line access number

(9 or 81-83).

phone no.

Enter phone number.Press TRANSFER. Talk.

On-hook.

(Recall)

C.Tone

line access

no.

number (9 or 81-83).

Enter phone number.Press Recall. Enter line access

phone no.

Talk.

ISDN Extn.

During a conversation

Press R key.

C.Tone

line access

no.

Enter line access number (9 or 81-83).

phone no.

R.B.Tone

Enter phone number

Talk.

TRANSFER

Press TRANSFER

• If you misdial, press the R (FLASH) button (digital proprietary telephone only), and reenter the number.

• To return to the held call before the destination answers, press the TRANSFER button, corresponding CO, INTERCOM button, or the Recall (SLT only).

• To return to the con ver sation after completing the transfer to an e xternal party , press the corresponding CO button.

• If you hear an alert tone, the destination extension did not answer the call. Answer the call.

On-hook.

• If you transfer a call with the DSS button or One-T ouch Dialling with Auto Hold button, you do not have to press the Transfer button (One-Touch Transfer).

• 4.1.3 Customising the Buttons

Create or re-arrange a DSS and One-Touch Dialling with Auto Hold button.

72 Operation

Page 73

2.4 During a Conversation

2.4.7 Answering a Call Waiting

During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call is received or another extension is letting you know another call is waiting. To activate this feature, refer to 2.7.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA). (Default: No tone) You can answer the second call by disconnecting the current call or placing it on hold.

To talk to the new party

DPT

While hearing a tone

HOLD

Disregard this step if you terminate the current call.

(CO)

INTERCOM

Press CO or INTERCOM.Press HOLD.

Disregard this step if both parties are extensions.

SLT

While hearing a tone

(Recall)

Press Recall and dial 50. On-hook. Off-hook.

Disregard this step if you terminate the current call.

5 0

• Depending on the other party's telephone, the "Off-Hook Call Announcement (OHCA)" and the "Whisper OHCA" functions can be applied. You can talk to the other party through the speaker and the microphone (OHCA) or you only receive a call announcement through the handset (Whisper OHCA), while they are having another conversation using the handset.

• The calling extension's name or number is displayed for 5 seconds in 10 second intervals before answering a call.

Customising Your Phone

• 4.1.2 Initial Settings—Call Waiting Tone Type Selection

Determine the tone depending on the second party, either an outside call or an extension.

Default

Special Tones

15 s

5 s

Extension

Outside

Operation 73

Page 74

2.4 During a Conversation

2.4.8 Three-party Conversation

— Adding a third party during a conversation — Leaving a conference

Adding a third party during a conversation (Conference)

DPT

CONF CONF

desired

party’s no.

Enter desired party’s number.

Press a CO button or enter a line access number (9 or 81-83) before an external phone number.

SLT

desired

party’s no.

(Recall)

Press Recall. Press

Press

party’s number.

Enter a line access number (9 or 81-83) before an external phone number.

Press Recall.

(Recall)

C.Tone

Dial 3.Enter desired

Talk.Press CONF.Press CONF.

C.Tone

Talk.

ISDN Extn.

desired

party’s no.

C.Tone

Press R key. Press CONFERENCE

Press

Enter desired party’s number.

Enter a line access number (9 or 81-83) before an external phone number.

third party.

CONFERENCE

C.Tone

Talk.Talk to a

during the conversation.

74 Operation

Page 75

2.4 During a Conversation

To talk to one party by disconnecting the other when one of these parties is an

outside call

DPT

(CO)

INTERCOM

Press CO or INTERCOM.

C.Tone

Talk.

Leaving a conference

The other two parties can continue their conversation.

DPT/SLT/ISDN Extn.

When you are talking with two extensions or one extension party and one external party

On-hook.

To return

DPT

While the others are talking

(CO)

Press CO.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange a Conference button.

DPT

When you are talking with two external parties (Unattended Conference)

CONF

Press CONF.

Some extensions may be restricted from performing this function.

Operation 75

Page 76

2.4 During a Conversation

2.4.9 Saving a Number (Notebook Function)

You can store a desired outside phone number in memory during a conversation or while on-hook. You can dial the stored number easily.

To store

DPT

During a conversation with an outside party or on-hook status

AUTO DIAL

STORE

Press STORE.

AUTO DIAL

STORE

Press STORE. Enter phone number.

phone no.

(max. 24 digits)

To dial

DPT

(Save)

Off-hook.

Press SAVE.

To dial automatically (Saved Number Redial)

DPT

SP-PHONE

(Save)

Press SAVE.

Press SP-PHONE.

Press SAVE.

• You do not have to store a line access number before the phone number. An outside line is automatically accessed.

• " " and "#" can also be stored as a digit.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange a SAVE button.

76 Operation

Page 77

2.4.10 Mute

You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. There are 2 types of mute as follows:

Handset Mute:

During a conversation using the handset. This function is available for the KXT7400 series telephone users only.

Microphone Mute:

During a conversation using the microphone.

To set/cancel

DPT

AUTO ANSWER

MUTE

2.4 During a Conversation

Press MUTE.

• The AUTO ANSWER/MUTE button light shows the current status as follows:

Flashing red: Mute Off: Normal

Operation 77

Page 78

2.4 During a Conversation

2.4.11 Letting Other People Listen to the Conversation (OffHook Monitor)

You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset.

To set/cancel

DPT

SP-PHONE

Press SP-PHONE.

• This feature is only available during a conversation using the handset.

• The SP-PHONE button light shows the current status as follows:

On: The voice is heard through the speaker. Off: The voice is heard through the handset.

78 Operation

Page 79

2.5 Before Leaving Your Desk

2.5.1 Built-in Voice Message

This function is only available if an optional card KX-TD61291 is installed in the main unit KX-TD612. Installing this optional card enables you to use these features.

• Internal/External (Intelligent Call Handling 1:1) callers forwarded to your message box can leave their messages in it.

• External callers guided by company outgoing messages can leave their messages in the company (operator) message box. (Refer to 3.2.3 Recording Company Greeting Outgoing Messages.)

• Replay or delete the recorded messages from your extension. A password is necessary for remote replaying or deleting through CO lines.

• The Direct Message function: Allows you to leave a v oice message in other extension's personal voice message box, ev en if the extension has not been set to forward an incoming call to its personal message box, or has not recorded any OGM.

Extension/Company OGM:

Used for the greeting message or guidance when you cannot answer the incoming calls. (Refer to

3.2.3 Recording Company Greeting Outgoing Messages)

Timed Reminder OGM:

Often used as a wake-up call which is played when answering the Timed Reminder alarm. Each extension can record 1 Timed Reminder OGM. (Refer to 2.7.1 Setting the Alarm (Timed Reminder)) You can also play back the recorded message for confirmation.

Call Log

You can refer the call log. Up to 128 call information can be logged. This is owned jointly with the Call Log – Incoming. As for the call information of the Built-in Voice Message, the call information will be logged per calling even when the sev eral calls from the same telephone number. Howe ver , the oldest call information will be overwritten by the 129th call regardless of the ordinary call log or that of the Built-in Voice Message. (Ref er to 2.9.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only])

Note

• Be sure to assign the Intelligent Call Handling table beforehand. Otherwise, outside caller cannot access the company message box. (Refer to 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)) Consult your dealer for detailed assignment.

• When the call information of the Built-in Voice Message is overwritten, the voice message itself is deleted at the same time.

• Y ou can set either the Built-in V oice Message (BV) feature or the Voice Mail (VM) feature at a time, but not both. If you set VM, the functions of an optional voice message card KX-TD61291 cannot be used. In other words, BV, OGM and Direct Inward System Access (DISA) cannot work when VM is used. Before setting VM, be sure to listen to voice messages of BV and then delete call log entries if stored. Otherwise, you can do nothing with it after setting VM.

Operation 79

Page 80

2.5 Before Leaving Your Desk

• Only the operator is possible to replay/delete the voice messages stored in the company message box. (Default: Operator=Jack 1-1)

• Only 1 call can have access to 1 voice message resource. When someone is recording a message or OGM with the same resource, your access will be rejected and you will hear a reorder tone/warning tone (when using SOFT key on digital proprietary telephone).

• The LED indicator of the MESSAGE button is lit red, if there are any voice messages not yet heard.

• If a call fails to have access to the voice message box, with an internal call, the extension will ring, with an external call, the extension assigned in system programming will ring. Ask your manager.

• You can choose the total recording time for the Built-in Voice Message feature (including OGM such as OGM for Built-in Voice Message, UCD message and Timed Reminder message) out of 60 minutes/30 minutes/20 minutes. (Default : 30 minutes) Ask your dealer.

• When the rest of recording time becomes less than 5 minutes, Voice Msg Full will be displayed, and you will hear dial tone 6 when going off-hook.

1 s

• The callback of Automatic Callback Busy (Camp-On) and Hold Recall cannot be forwarded.

To record the extension Outgoing Message (OGM)/Timed Reminder OGM

DPT

SHIFT

Press SHIFT until “FEAT” is displayed.

Extension OGM

Timed Reminder OGM

Make your selection.

FEAT

Press “FEAT”.

Rotate Jog Dial until “EXT

OGM REC” is at the arrow.

AUTO DIAL

STORE

Record a message.

Press STORE.

Display Example: KX-T7433

→

EXT OGM REC 1/2 EXT OGM DEL 1/2

Press “SEL”.

C.Tone C.Tone

Confirm the message.

SEL

On-hook.

80 Operation

Page 81

DPT/SLT

2.5 Before Leaving Your Desk

Extension OGM

Timed Reminder OGM

C.Tone

Record a message.

Off-hook.

7 2 2

7 2 2 1 1

7 2 2

7 2 2 1 2

Make your selection.

• If you set the Timed Reminder feature without recording an OGM, you will hear dial tone 3 at a pre-set time. (Refer to 2.7.1 Setting the Alarm (Timed Reminder))

1 s

To replay OGM/Timed Reminder OGM

DPT

SHIFT

FEAT

EXT OGM PLAY 1/2

→

EXT OGM REC 1/2 MENU

SEL

On-hook.

Press SHIFT until

FEAT

“

” is displayed.

Extension OGM

Timed Reminder OGM

Make your selection.

Press “FEAT”.

Rotate Jog Dial until “EXT OGM PLAY

C.Tone C.Tone

Confirm the message.

” is at the arrow.

Press “SEL”.

On-hook.

Operation 81

Page 82

2.5 Before Leaving Your Desk

DPT/SLT

7 2 2

7 2 22 2 2 22 1

7 2 2

7 2 2 2 2

Off-hook.

C.Tone C.Tone

Confirm the message.

To delete OGM/Timed Reminder OGM

DPT

SHIFT

FEAT

Make your selection.

On-hook.

Extension OGM

Timed Riminder OGM

→

EXT OGM DEL 1/2 Ext-BGM On/Off

SEL

Press SHIFT until “FEAT” is displayed.

Extension OGM

Timed Reminder OGM

Make your selection.

DPT/SLT

Off-hook.

Press “FEAT”.

C.Tone

7 2 2

7 2 2 3 1

7 2 2

7 2 2 3 2

Make your selection.

Rotate Jog Dial until “EXT OGM DEL” is at the arrow.

On-hook.

Extension OGM

Timed Reminder OGM

Press “SEL”.

C.Tone

On-hook.

82 Operation

Page 83

2.5 Before Leaving Your Desk

• You can record or delete an OGM only when no one else is using this feature such as replaying/recording/deleting a voice message or an OGM. If you try to record an OGM when someone else is using this feature, you will hear a reorder tone, and OGM BUSY will be indicated on the display (for Digital Proprietary Telephone user only).

To set the voice message function

DPT/SLT

All Calls

FWD/DND

7 1 0

7 01

Busy

No Answer

Busy/No Answer

7 2 5

7 52

C.Tone

Off-hook.

Press FWD/DND button or dial 710.

On-hook.

Make your selection.

Dial 725.

• If an OGM is not stored for your personal message box, an incoming call cannot be forwarded. Your extension will ring.

• If you set this feature, dial tone 2 will sound when you go off-hook.

1 s

• This feature cancels other types of Call Forwarding, Do Not Disturb (DND) and Do Not Disturb (DND) for Intelligent Call Handling 1:1 Call.

To cancel the voice message function

DPT/SLT

FWD/DND

7 1 0

7 01

Off-hook.

Operation 83

Press FWD/DND button or dial 710.

Dial 0.

C.Tone

On-hook.

Page 84

2.5 Before Leaving Your Desk

To leave a message using the Direct Message function

DPT/SLT

extension no.

Enter the desired extension number.

C.Tone

Record a message.

Off-hook.

77120

Dial 725.

•"NOW RECORDING" will be displayed when recording a message (DPT only).

• You can end the recording by pressing the STORE button. In this case, "REC Complete" will be displayed (DPT only).

To replay the message which is not yet heard

DPT

When the MESSAGE button is lit.

MESSAGE

Off-hook.

Press MESSAGE.

On-hook.

• If you go off-hook, dial tone 5 will be heard.

1 s

• If you press the MESSAGE button while on-hook, "Voice Message" will be displayed (for DPT with display user only).

84 Operation

Page 85

To replay the message

2.5 Before Leaving Your Desk

DPT

SHIFT

NEW

OLD

Press SHIFT until ““”

NEW ” or

is displayed.

001:

OLD

0123456789012

DEL

INFO

Press “PLAY”.

PLAY

Press “NEW

“

OLD

” or

”.

Confirm the message.

Rotate Jog Dial until the

desired message is displayed.

On-hook.

• You can stop replaying a message by pressing the "MENU" key during the replay.

To replay all messages

PTDPT/SLT

7 2 3

C.Tone

Dial 723.

Listen to the messages.

On-hook.Off-hook.

• If you press the MESSAGE button while on-hook, "Voice Message" will be displayed (for DPT with display user only).

• In call log function, if the call log entry of the voice message is overwritten, the voice message itself is deleted at the same time.

• Pressing the PLAY key during replay enables you to replay the same message again.

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange a MESSAGE button.

Operation 85

Page 86

2.5 Before Leaving Your Desk

To replay/delete the messages from the outside

Any Outside Telephone

Voice MSG Access Code

OGM

C.Tone

Voice Message

To replay the MSG from

the beginning To go to the next MSG

To delete the MSG

To go back to the previous MSG

Dial the system.

Enter the Voice Message Access Code during OGM.

Confirm the messages.

Dial 1-3 or 9 while confirming the message.

• You can enter a Voice Message Access code while you are hearing OGM for company message box or one for personal message box.

• If you enter a wrong V oice Message Access code, the line will be disconnected immediately .

• If a voice message is not recorded, the line will be disconnected automatically.

• When the replay ends, the line is disconnected automatically.

• Even though you delete a voice message from the outside, the call log entry cannot be deleted.

• If you did not enter a Voice Message Access code while hearing an OGM and the rest of recording time of the BV resource is 0, after the OGM was replayed to the end an outside calls rings at the extension in the order of priority described below: Operator 1 > Operator 2 > Manager > Jack 1-1

To delete a message

DPT

SHIFT

NEW

OLD

Press SHIFT until ““”

NEW ” or

is displayed.

001:

INFO

OLD

0123456789012

DEL

Press “DEL”.

PLAY

Press “NEW

“

OLD

”.

C.Tone

” or

Rotate Jog Dial until the

desired message is displayed.

On-hook.

• Pressing the "DEL" key during replay stops the replay and deletes the message.

86 Operation

Page 87

To delete all messages of a personal message box at once

PTDPT/SLT

7 2 4

C.Tone

2.5 Before Leaving Your Desk

Dial 724.

On-hook.Off-hook.

Operation 87

Page 88

2.5 Before Leaving Your Desk

2.5.2 Forwarding Your Calls (Call Forwarding)

You can have your incoming calls forwarded to a specific destination. An internal destination may be an extension or a hunting group.

All Calls:

All calls are forwarded to another internal destination.

Busy:

All calls are forwarded to another internal destination when your extension is busy.

No Answer:

All calls are forwarded to another internal destination when you do not answer the call.

Busy/No Answer (BSY N/A):

All calls are forwarded to another internal destination when you do not answer or when your extension is busy.

To Outside Line (CO Line):

All calls are forwarded to an external party. Some extensions may be restricted.

Follow Me (From):

If you forget to set "All Calls" to be forwarded before you leave your desk, you can set the same functions from the destination extension.

By ISDN Line:

All calls are forwarded to an external party by ISDN line in one of the following conditions — Unconditionally (Call Forwarding unconditional [CFU]) — When you do not answer (Call Fowarding No Replay [CFNR]) — When you extension is busy (Call Forwarding Busy [CFB]) Some extensions may be restricted.

• You can set your mailbox (VPS) or mobile telephone as the forwarding destination.

88 Operation

Page 89

To set (except "Call Forwarding by ISDN Line")

2.5 Before Leaving Your Desk

DPT/SLT

FENOH: Floating Extension Number of Hunting Group

7 1 0

Off-hook. Press FWD/DND

or dial 710.

T7436/T7235

FWD/DND

Off-hook.

Press

FWD/DND.

FWD/DND

Enter required number.

Dial 6 to select ìTo Outside Lineî.

FWD/DND Cancel DND FWD-All Calls FWD-Busy FWD-No Answer

FWD-BSY N/A FWD-CO Line FWD-From FWD-

(→0/*/ext)

(→ext) ( (

From Cancel

(

2 3 4 5 7

Dial #.

(

→

ext)

→

ext)

(

→

ext)

(

→

dial)

→

ext)

→

ext)

To Outside line

All Calls Busy No Answer Busy/No Answer Follow Me

C.Tone

For ìFollow Meî, dial your extension number.

extension no. or

FENOH

Enter extension number or

line access

no.

Enter line access number (9 or 81-83).

On-hook.

extension no.

Enter extension number.

For ìFWD-Fromî (Follow Me), dial your extension number

FENOH

(Max. 24 digits)

Enter phone number.

C.Tone

On-hook.

phone no.

On-hook.

(Max. 24 digits)

FWD-CO Line (→dial)

line access

no.

Press desired button. Enter line access

number (9 or 81-83).

phone no.

Enter phone number.

C.Tone

Dial #.

Operation 89

On-hook.

Page 90

2.5 Before Leaving Your Desk

To cancel

DPT/SLT

Off-hook. Press FWD/DND

FWD/DND

7 1 0

or dial 710.

From destination

Dial 0.

C.Tone

On-hook.

C.Tone

your

extension no.

T7436/T7235

Off-hook.

FWD/DND

Press FWD/DND.

From destination

Dial 8. Enter your

FWD/DND Cancel

Press FWD/DND Cancel.

FWD-From Cancel (→ext)

Press FWD-From Cancel.

extension number.

C.Tone

On-hook.

C.Tone

your

extension no.

Enter your extension number.

90 Operation

Page 91

To set "Call Forwarding by ISDN Line"

DPT/SLT

2.5 Before Leaving Your Desk

FWD/DND

7 1 0

Off-hook.

Dial #.

Press FWD/DND or dial 710.

phone no.

number.

Enter required number.

C.Tone

Dial #.Enter phone

To cancel "Call Forwarding by ISDN Line"

DPT/SLT

Off-hook.

FWD/DND

7 1 0

Press FWD/DND or dial 710.

9 9

Enter required number.

9 0

CFU

CFB

CFNR

On-hook.

All

CFU

CFB

CFNR

your MSN

Enter your multiple subscriber number (MSN).

your MSN

Enter your multiple subscriber number (MSN).

C.Tone

Dial #.

Operation 91

On-hook.

Page 92

2.5 Before Leaving Your Desk

• Each call can be forwarded up to 4 times. The fifth time will be disregarded.

Incoming

call

A B

once

Original

destination

twice

three times four times

D EF

five times

• The calls can be forwarded to the built-in voice message box. To ensure calls are directed to the desired extension, forwarding to another extension's personal message box is not possible.

Incoming

call

Original

destination

Personal

message box

• Call forwarding to the forwarding extension is not possible.

Incoming

call

A B

forward

Forwarding

extension

• The extension which is set as the destination can call the original extension.

• The FWD/DND button light flashes red when the Call Forwarding feature is set.

• Boss-secretary function The extension which has been set as the destination can call the forwarding extension. Also, any extension in the hunting group which has been set as the forwarded destination can call the forwarding extension.

BOSS SECRETARY

Call

Hunting group 1

Forwarding

extension

Forward

set

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange a FWD/DND button.

92 Operation

Page 93

2.5 Before Leaving Your Desk

2.5.3 Forwarding Calls from a Hunting Group

Pre-assigned extension users can forward calls arriving at any hunting group or calls arriving just at your own hunting group. The destination can be another hunting group or a specific extension. Some extensions may be restricted.

Hunting Group

A hunting group is a group of extensions organised in such a way that if the first destination is busy, the next destination is hunted until an idle destination is found. The order (hunting type) is assigned in a system programming. Consult your manager.

Extension Group (for your reference) An extension group is used for group paging and group pickup features. An extension can belong to several extension groups.

To set

DPT/SLT

Off-hook.

To cancel

DPT/SLT

Off-hook.

FENOH: Floating Extension Number of Hunting Group

7 1 4 1

Dial 7141.

FENOH: Floating Extension Number of Hunting Group

7 1 4 0

Dial 7140.

forwarding

FENOH

Enter forwarding FENOH.

forwarding

Enter forwarding FENOH.

Enter destination FENOH or extension number.

FENOH

destination

FENOH

or extension no.

C.Tone

On-hook.

Operation 93

Page 94

2.5 Before Leaving Your Desk

• You can set or cancel this feature by simply pressing the Call Forwarding from Hunting Group button. If set, the button light turns red.

• Each call can be forwarded up to 4 times. The fifth time will be disregarded.

Incoming

call

A B

once

Original

destination

twice

three times four times

D EF

five times

• Boss-secretary function The destination extension can call the forwarding group.

BOSS SECRETARY

Forwarding

extension

Call

Forward

set

Hunting group 1

• The "Forwarding Calls from a Hunting Group" button toggles this feature, and shows the current status as follows:

off: Forwarding off Red on: Forwarding on

Customising Your Phone

• 4.1.3 Customising the Buttons

Create or re-arrange a Call Forwarding from Hunting Group button.

94 Operation

Page 95

2.5 Before Leaving Your Desk

2.5.4 Showing an Absent Message on the Caller's T elephone Display (Absent Message Capability)

You can show the reason for your absence, if the calling extension uses a Panasonic digital proprietary telephone with a display. This way the caller will know when you will be available. You can choose 1 of 9 messages.

Message no. Default Message

1 Will Return Soon 2 Gone Home 3 At Ext %%% (Extension number) 4 Back at %%:%% (Hour:Minute) 5 Out Until %%/%% (Date) 6 In a Meeting 7 8 9

• Enter the desired value in the "%" space. You must make your message in all of the "%"s using 0 to 9, #, or .

• The messages can be changed. Consult your dealer.

To Set

DPT/SLT

7 5 0

Off-hook.

Dial 750.

Enter required number.

Will Return Soon

Gone Home

At Ext %%% +

Back at %%:%% +

Out Until %%/%% +

In a Meeting

7 8 9

Extension no. Hour : Minute

Date

C.Tone

On-hook.

Operation 95

Page 96

2.5 Before Leaving Your Desk

T7431

MODE

Press MODE until “Feature Access” is displayed.

C.Tone

On-hook.

T7433

SHIFT

Rotate Jog Dial until “ABST MSG On” is displayed.

FEAT

→

ABST MSG On 1-9

Press SELECT.

SELECT

MODE

Will Return Soon

Gone Home

At Ext %%% +

Back at %%:%% +

Out Until %%/%% +

In a Meeting

7 8 9

Date

Enter required number.

→

ABST MSG On 1-9 C.Pickup GRP MENU

Extension no. Hour : Minute

SEL

Press SHIFT until “FEAT” is displayed.

Will Return Soon

Gone Home

At Ext %%% +

Back at %%:%% +

Out Until %%/%% +

In a Meeting

7 8 9

Enter required number.

T7436/T7235

Features

Press “Features”.

Press “FEAT”.

Extension no. Hour : Minute

Date

Rotate Jog Dial or press “NEXT” until the following is displayed.

Rotate Jog Dial until “ABST MSG On” is at the arrow.

C.Tone

On-hook.

Absent MSG On (1-9)

Press “Absent MSG On”.

Press “SEL”.

Will Return Soon

Gone Home

At Ext %%% +

Back at %%:%% +

Out Until %%/%% +

In a Meeting

7 8 9

Extension no. Hour : Minute

Date

Enter required number.

C.Tone

On-hook.

96 Operation

Page 97

To cancel

DPT/SLT

Off-hook.

T7431

7 5 00

Dial 7500.

2.5 Before Leaving Your Desk

C.Tone

On-hook.

MODE

Press MODE until “Feature Access” is displayed.

T7433

SHIFT

Press SHIFT until “FEAT” is displayed.

T7436/T7235

Features

Press “Features”.

Rotate Jog Dial until “ABST MSG Off” is displayed.

FEAT

Press “FEAT”.

Rotate Jog Dial until “ABST MSG Off” is at the arrow.

Rotate Jog Dial or press “NEXT” until the following is displayed.

→

ABST MSG Off

Press SELECT.

→

ABST MSG Off ABST MSG On 1-9 MENU

Press “SEL”.

Absent MSG Off

Press “Absent MSG Off”.

SELECT

MODE

SEL

C.Tone

On-hook.

C.Tone

On-hook.

• To confirm the message, go off-hook. It will be displayed. Howe ver , if "Voice Msg Full" is displayed because the total recording time of your Built-in Voice Message resource becomes less than 5 minutes, none of the absent messages will be displayed on the calling extension when going off-hook, even if you have set an absent message.

Operation 97

Page 98

2.5 Before Leaving Your Desk

2.5.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout)

To lock/unlock

DPT/SLT

Off-hook.

7 7

Dial 77.

desired code

stored code

Enter code (3 digits) twice or once.

same code

Lock

Unlock

C.Tone

On-hook.

• If you forget the code or cannot unlock your phone, consult your operator. He can unlock your extension (Remote Station Lock Control).

98 Operation

Page 99

2.5 Before Leaving Your Desk

2.5.6 Leaving a Hunting Group (Log-In/Log-Out)

You can set your status in a hunting group. Set LogOut when you leave the office so that incoming calls will temporarily skip your extension in the hunting type. When you return, set Log-In so that calls will reach your extension. (Default: Log-In)

Hunting Group

A hunting group is a group of extensions organised in such a way that if the first destination is busy , the next destination is hunted until an idle destination is found. The order (hunting type) is assigned in a system programming. Consult your manager.

DPT/SLT

Off-hook.

FENOH: Floating Extension Number of Hunting Group

Log-Out

4 5

Dial 45.

Log-In

Dial 0 to log-out or 1 to log-in.

FENOH

Enter the FENOH or dial for all.

Specific

All

log out

C.Tone

• The Log-In/Log-Out button alternates the setting between Log-In and Log-Out modes. The button light shows the current status as follows:

Off: Log-In mode Red on: Log-Out/Other use Flashing red: a call waiting

Customising Your Phone

4.1.3 Customising the Buttons Create or re-arrange a Log-In/Log-Out button.

On-hook.

Operation 99

Page 100

2.6 Making/Answering an Announcement

2.6.1 Paging

You can make a voice announcement to several people at the same time. Your message is sent over the digital proprietary telephone speakers and/or external speaker. The paged person can answer your paging from any telephone.

Extension Group

An extension group is used for group paging and group pickup features. An extension can belong to several extension groups.

There are 3 types as shown below:

All:

Paging through both the telephone speakers and external speaker.

External:

Paging through the external speaker.

Group :

Paging to a particular extension group or all groups (all extensions) through the telephone speakers.

All

DPT/SLT

Off-hook.

External

DPT/SLT

Off-hook.

6 3

Dial 63 .

6 4

Dial 64.

C.Tone

Talk.Announce.

C.Tone

Talk.Announce.

100 Operation

Panasonic KX-TD612E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Note

IMPORTANT

Important Information

WARNING

WARNING

The following icons are used frequently in this manual.

Notice

Safety Instructions

Attention

Table of Contents

Overview 11

Basic

System

Line Selection CO Line

Module

Expansion

Maximum

Capacity

KX-TD612

A Digital Proprietary Telephone (Example: KX-T7436)

To open the front co ver

To close the front cover

Method 1

Method 2

Method 3

Using the Power Switch

Operation 21

What kind of telephone can be used?

Feature Numbers

Tones

Display

Your Extension Number

Restrictions

Icon Descriptions

When You Use a Panasonic Digital Proprietary Telephone

Using a Jog Dial

How to Follow the Steps

Calling another extension

To another extension (Intercom Call)

To an operator (Operator Call)

Calling an external party

With one touch button (One-Touch Dialling)

Using numbers stored at your extension (Station Speed Dialling)

To store a phone number

To dial

Using numbers stored in the system (System Speed Dialling)

To dial

To a pre-set party by going off-hook (Pickup Dialling)

To store a phone number

To set/cancel

To dial

Using a quick dialling number (Quick Dialling)

To a Phantom extension

To call to a phantom extension

To answer

Redialling the last number you dialled (Last Number Redial)

To dial

To dial automatically (Automatic Redial)

Saving the number and redialling (Saved Number Redial)

To save

To dial

To dial automatically (Automatic Redial)

Reserving a busy line (Automatic Callback Busy)

To answer a callback ringing and call

To cancel

To answer and call

To cancel

Sending a call waiting tone (Busy Station Signalling [BSS])

Leaving a message waiting indication (Message Waiting)

To leave a message waiting indication

To leave/cancel a message waiting indication

To check and select the party

To call back

To clear all message waiting indications

Joining an existing call (Executive Busy Override)

To join