Panasonic KX-TD612E User Manual

Digital Super Hybrid System

User Manual

Model No.

KX-TD612E

Thank you for purchasing a Panasonic Digital Super Hybrid System, Model KX-TD612. Please read this manual before connecting the Digital Super Hybrid System.

Thank you for purchasing a Panasonic Digital Super Hybrid System.

Telephones

This system can connect digital Panasonic digital proprietary telephones. Single line devices such as a single line telephone, facsimile, cordless telephone, voice processing system, etc. can also be connected.

This system can double the extension capacity by connecting a digital proprietary telephone and a single line telephone. The digital proprietary telephone can share the extension with another single line telephone. Furthermore, you can connect a Panasonic digital proprietary

EXtra Device Port (XDP)

telephone and a single line telephone to one jack and use them as individual extensions.

1.3.1 Connection Example 1.4.1 Adding Another Telephone in Parallel

Saves on telephone charges (Least Cost Routing)

This system chooses the most cost-effective carrier based on the outside number dialled and the time called.

(Station Message Detail Recording)

This system can record or print out call information: date, time, extension no., dialled no., duration, etc.

Date

24/06/00

Call Record

Time

10:03

11:07

123

223

Ext

• • • • • • •

Page 31 Consult your dealer

Automatic Selection

of CLIP/COLP

This system provides you to let the calling/ called party know your CO line number or the extension number assigned by the system programming.

2.7.5 Automatic Selection of Calling/Connected

You can forward incoming calls to your personal message box to let callers leave their voice message when you cannot answer the phone.

2.5.1 Built-in Voice Message

Built-in Voice Message

Line Identification Presentation (CLIP/COLP)

Hello, this is 204. Please leave your message.

Note

• This product is designed to interwork with the pan-European Integrated Services Digital Network (ISDN) using ISDN basic access.

• In this manual, the two-letter suffix of each model number is omitted.

IMPORTANT

If there is something unclear in this manual, please consult your dealer.

Important Information

WARNING

THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERV ICE PERSONNEL. WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING

ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER.

DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.

THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY REAS ONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS.

THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

WARNING

Static sensitive devices are used. To protect printed circuit boards from static electricity, do not touch connectors indicated to the right. To discharge body static, touch ground or wear a grounding strap.

The following icons are used frequently in this manual.

Notice

• The Digital Proprietary Telephone is abbreviated as "DPT".

• The Single Line Telephone is abbreviated as "SLT".

• "Console" is a generic designation for Digital DSS Console (KX-T7240/KX-T7440) and Digital Attendant Console (KX-T7441) .

ConditionsHints

Warning: Static sensitive connectors

4 Important Information

Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, f or example, near a bathtub, washbowl, kitchen sink or laundry

tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electric storm. There may be a

remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a

fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

Important Information 5

Attention

• Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the unit.

• This unit should be kept free of dust, moisture, high temperature (more than 40°C) and vibration, and should not be exposed to direct sunlight.

• Never attempt to insert wires, pins, etc., into the vents or holes of this unit.

• Do not use benzine, thinner, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth.

The serial number of this product may be found on the label affixed to the unit. You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase, to aid in identification in the event of theft.

MODEL NO.: SERIAL NO.:

For future reference

DATE OF PURCHASE NAME OF DEALER DEALER’S ADDRESS

6 Attention

1Overview

1.1 Capacity....................................................................................................................12

1.1.1 Capacity............................................................................................................................... 12

1.2 Names and Locations..............................................................................................13

1.2.1 Names and Locations ......................................... ...... ....... ...... ....... ...... ....... ...... ....... ............. 13

1.3 Connection Example...............................................................................................16

1.3.1 Connection Example............................................................................................................ 16

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )......................17

1.4.1 Adding Another Telephone in Parallel.................................................................................. 17

1.5 Restarting the System.............................................................................................19

1.5.1 Restarting the System.......................................................................................................... 19

2 Operation

2.1 Before Operating the Telephones ........................................... .............................. .22

2.1.1 Before Operating the Telephones......................................................................................... 22

2.1.2 For ISDN Extension Users...................................................................................................28

2.2 Making C alls ............... ............................ ............................. ............................. ........29

2.2.1 Basic Calling ........................................................................................................................ 29

2.2.2 Easy Dialling ........................................................................................................................ 32

2.2.3 Redial................................................................................................................................... 37

2.2.4 When the Dialled Line is Busy or There is No Answer......................................................... 39

2.2.5 Calling without Restrictions.................................................................................................. 47

2.2.6 Alternating the Calling Method (Alternate Calling — Ring/Voice) ........................................ 49

2.2.7 Integrated Services Digital Network (ISDN) Service Access ............................................... 50

2.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])......51

2.3 Receiving Calls........................................................................................................54

2.3.1 Answering Calls ................................................................................................................... 54

2.3.2 Answering Hands-free (Hands-free Answerback)................................................................ 55

2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)............................................. 56

2.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])........ 58

2.4 During a Conversation ............................................................................................60

2.4.1 Call Duration ........................................................................................................................ 60

2.4.2 Holding a Call....................................................................................................................... 61

2.4.3 Retrieving a Call on a Telephone Answering Machine (TAM)............................................... 68

2.4.4 Terminal Portability (TP) for ISDN Extension ....................................................................... 69

2.4.5 Talking to Two Parties Alternately (Call Splitting)................................................................. 70

2.4.6 Transferring a Call......................................... ............................................. ...... .................... 71

2.4.7 Answering a Call Waiting ..................................................................................................... 73

2.4.8 Three-party Conversation.................................................................................................... 74

2.4.9 Saving a Number (Notebook Function)................................................................................ 76

2.4.10 Mute................................................................................................................................... 77

2.4.11 Letting Other People Listen to the Conversation (Off-Hook Monitor)................................. 78

Table of Contents 7

2.5 Before Leaving Your Desk.......... .. ............... ............................. ............................. . 79

2.5.1 Built-in Voice Message......................................................................................................... 79

2.5.2 Forwarding Your Calls (Call Forwarding).............................................................................. 88

2.5.3 Forwarding Calls from a Hunting Group............................................................................... 93

2.5.4 Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability)

2.5.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout).............. 98

2.5.6 Leaving a Hunting Group (Log-In/Log-Out).......................................................................... 99

2.6 Making/Answering an Announcement............. .. .. .. .......................................... ...100

2.6.1 Paging................................................................................................................................100

2.6.2 Paging a Person and Transferring a Call............................................................................ 104

2.6.3 Answering a Paged Announcement................................................................................... 106

2.7 Setting the Telephone According to Your Needs...............................................108

2.7.1 Setting the Alarm (Timed Reminder)................................ .............................................. .... 108

2.7.2 Refusing Incoming Calls (Do Not Disturb [DND])............................................................... 110

2.7.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA)

112

2.7.4 Denying the Paged Announcement (Paging — DENY)...................................................... 113

2.7.5 Automatic Selection of Calling/Connected Line Identification Presentation (CLIP/COLP). 114

2.7.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line

Identification Restricti on [CLIR] )............................................ ...... ....... ...... ........................ 115

2.7.7 Preventing Your Number Being Displayed on the Calling Party's Telephone (Connected Line

Identification Restricti on [COLR]) ................................................ ....... .............................. 1 16

2.7.8 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny)............ 117

2.7.9 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override

Deny)........................................................................................... ................................. .... 118

2.7.10 Turning on the Background Music......................................... ...... ....... ...... ........................ 119

2.7.11 Day/Night Service ............................................................................................................ 120

2.7.12 Checking the Day/Night Service Status ........................................................................... 122

2.7.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone) ...................... 123

2.7.14 Clearing the Feature Settings at Your Extension (Station Programme Clear).................. 125

2.8 Using User-supplied Equipment..........................................................................126

2.8.1 If a Doorphone/Door Opener is Connected........................................................................ 126

2.8.2 If a Voice Processing System is Connected....................................................................... 129

2.8.3 If an External Relay is Connected...................................................................................... 135

2.8.4 If a Second Ringer is Connected ....................................................................................... 136

2.9 Using the Display Proprietary Telephone ............................ .. ........................... ..137

2.9.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235

only].................................................................................................................................. 137

2.9.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only] ........................ 140

2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 ................................................. 141

3 Operator Operation

3.1 Extension Control.................................................................................................156

3.1.1 Switching Level of Service .................................................................................................156

3.1.2 Changing the Settings........................................................................................................ 158

3.2 System Co n trol... ... .. ............................. ............................ ............................. ........159

3.2.1 Forwarding a Waiting Call (Automatic Overflow/Hurry-up Transfer) ................................... 159

3.2.2 Turning on the External Background Music........................................................................ 160

8 Table of Contents

3.2.3 Recording Company Greeting Outgoing Messages........................................................... 161

3.2.4 Using the ANSWER/RELEASE Bu tton [KX -T7 441 only ] .................... ....... ........................ 164

3.2.5 Printing the System Working Report.................................................................................. 165

4 Customising Your Phone & System

4.1 Customising Your Phone (Station Programming) ..............................................168

4.1.1 Customising Your Phone (Station Programming)............................................................... 168

4.1.2 Initial Settings..................................................................................................................... 169

4.1.3 Customising the Buttons .................................................................................................... 172

4.1.4 Charge Fee Management [Pre-assigned extension only] .................................................. 176

4.2 Custom is ing Your System .............. .. .. ............................. ............... ................ ......178

4.2.1 Customising Your System .................................................................................................. 178

4.2.2 Date and Time Set (000).................................................................................................... 185

4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)............................ 186

4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002)............................... 188

4.2.5 Extension Number Set (003).............................................................................................. 189

4.2.6 Extension Name Set (004)................................................................................................. 190

5 Appendix

5.1 Troubleshooting.....................................................................................................192

5.1.1 Troubleshooting.................................................................................................................. 192

5.2 Feature Number List........................................................ .. .. .. ................................195

5.2.1 Feature Number List .......................................................................................................... 195

5.3 Directory.................................................................................................................199

5.3.1 Directory............................................................................................................................. 199

5.4 What is This Tone?................................................................................................208

5.4.1 What is This Tone?............................................................................................................. 208

5.5 Specifications........................................................................................................212

5.5.1 Specifications..................................................................................................................... 212

6Index

6.1 INDEX......................................................................................................................216

Table of Contents 9

10 Table of Contents

Section 1 Overview

This section briefly outlines your system.

Overview 11

1.1 Capacity

1.1.1 Capacity

You can connect the following number of extensions and outside lines to your system.

Basic

System

KX-TD612

CO line (ISDN (BRI) line) Extension line

* ISDN (BRI) port 2 and ISDN (BRI) port 3 can be selected to be used for a CO line or ISDN extension line (Default : port 2 — CO line/port 3 — Extension). The maximum capacity of the system depends on the line selection. See below.

Line Selection CO Line

3 ISDN (BRI) ports are selected for CO line 6 0 12 2 ISDN (BRI) ports are selected for CO line 4 8 12 1 ISDN (BRI) port is selected for CO line 2 16 12

4 (2) 12

Module

Expansion

(1)

—

Maximum

Capacity

(3)*

ISDN

Extension

Line

Extension

Line

12 Overview

1.2 Names and Locations

1.2.1 Names and Locations

KX-TD612

1.2 Names and Locations

External Equipment Connector

Extension Connectors

ISDN (BRI) Line Modular Jacks

Power Switch

Battery Interface Ground

Terminal AC Inlet

External Music Jack

Paging Jack

Power Indicator

Serial Interface

(RS-232C)

ABC1234567

KX-TD612XX

Serial Number

Overview 13

1.2 Names and Locations

A Digital Proprietary Telephone (Example: KX-T7436)

Function

PROGRAM FWD/DND CONF

INTERCOM

REDIAL HOLD

SP-PHONE

Display

Soft

Function

SHIFT

PAUSE

TRANSFER

MESSAGE

AUTO DIAL / STORE AUTO ANSWER / MUTE

FLASH Jog Dial

Microphone

14 Overview

To open the front co ver

1. Loosen the screw on the top front cover of the main unit.

The screw is attached to the front cover with springs so that it will not be lost.

2. Open the top front cover in the direction of arrow .

1.2 Names and Locations

Screw

Top Front Cover

3. Loosen the 2 screws of the both sides of the unit.

Screws

4. Open the front cover.

Front Cover

To close the front cover

1. Reverse the steps above.

Overview 15

1.3 Connection Example

1.3.1 Connection Example

This diagram shows you a connection example including optional equipment.

3 ISDN (BRI) Lines

To ISDN (BRI) port 1 and 2 (initial) To ISDN (BRI) port 3 (additional) (Lightning Protectors)

Car Batteries

Printer

Door Openers

Doorphones KX-T30865

Panasonic

or Computer

Single Line Telephone

Cordless Phone

Facsimile

External Music Source

External Relay

Second Ringer Relay

12 Extension lines

KX-T7433

KX-T7431

Amplifier

Speaker

KX-T7436

KX-T7440

Voice Processing System

: needs optional card.

16 Overview

1.4 Adding Another Telephone in Parallel (EXtra De vice Port [XDP] )

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )

1.4.1 Adding Another Telephone in Parallel

A Panasonic digital proprietary telephone and a single line telephone, including a facsimile, cordless telephone, etc., can be connected to 1 extension jack in parallel. There are 2 types of parallel connections.

• EXtra Device Port (XDP) A digital proprietary telephone and a single line telephone Each telephone has a different extension number and can work individually . For more information, contact your dealer.

• Parallelled Telephone Connection Any digital proprietary telephone and a single line telephone These telephones share the same extension number. To ring the single line telephone, set to ring (on) if necessary . (Ref er to 2.7.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone) in this manual.)

Three examples of the parallel connections are shown below. System programming is required to determine the type of connection. Consult your dealer.

Method 1

To single line telephone

To system

Note: Ensure the cords are inserted in the grooves to prevent damage to the

4-conductor wiring cord

Connect pins “T”, “R”, “H” and “L”.

2-conductor wiring cord

Connect pins “T” and “R”.

connectors, for both wall mounting and desktop positioning.

To system To single line telephone

Connectors of the DPT outlets (RJ11)

Digital Proprietary Telephone Single Line Telephone

Overview 17

HTRL

T R

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )

Method 2

4-conductor wiring cord

Connect pins “H” and “L” only. (“T” and “R” are not required.)

Digital Proprietary Telephone Single Line Telephone

Method 3

Modular Socket

2-conductor wiring cord

Connect pins “T” and “R”.

Distribution Frame

Double Modular Socket

4-conductor wiring cord

For a digital proprietary telephone: Connect pins “H” and “L” only. (“T” and “R” are not required.)

Digital Proprietary Telephone Single Line Telephone

2-conductor wiring cord

Connect pins “T” and “R”.

18 Overview

1.5 Restarting the System

1.5.1 Restarting the System

After starting the system, if it does not operate properly, restart. Only the following will be cleared. If your system does not operate properly, consult your dealer.

• Automatic Callback Busy (Camp-On) is cleared.

• Calls in system parking zones are cleared.

• Calls on Hold are terminated.

• Calls in progress are terminated.

• Calls on Exclusive Hold are cleared.

Using the Power Switch

1. Turn the power switch "OFF" once, and then turn it "ON".

Power Switch

Overview 19

1.5 Restarting the System

20 Overview

Section 2 Operation

This chapter shows you how to operate each feature step by step. Read this chapter to become familia r with the many useful features of this system.

Operation 21

2.1 Before Operating the Telephones

2.1.1 Before Operating the Telephones

What kind of telephone can be used?

You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic digital proprietary telephone (DPT) such as the KX-T7436. Operate the feature depending on the telephone you are using. If you are using a Panasonic digital proprietary telephone with a special function button

such as and/or has a display, you can follow the operation with the button or display messages for easy programming. If you use a large display telephone (e.g. KX-T7436), you can follow the displayed messages to operate the features. If your telephone does not have function buttons and/or a display, you may operate the unit by entering a feature number instead. Follow the available operation with your telephone. If you use a console, you can use the buttons on the console as the buttons on the connected digital proprietary telephone.

• If you use a Panasonic digital proprietary telephone which does not have function buttons, you may change one of the unused flexible buttons to a function button. Refer to "Customising the Buttons" (Customising Your Phone & System).

Feature Numbers

To operate certain features, you need to enter specified feature numbers (and an additional parameter, if required). There are two types of feature numbers as follows :

• Flexible feature number

• Fixed feature number

Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers (factory installed) are used for operations.

A flexible number is shown as (half-shaded key). Use the new programmed number if you have changed the feature number. Write the new number in the "Feature Number List" (Appendix).

If you use a single line telephone which does not have the or # keys; it is not possible to access features that have or # in their feature numbers.

Tones

You will hear various tones, during or after an operation, for confirmation. Refer to "5.4.1 What is This Tone?" (Appendix).

22 Operation

2.1 Before Operating the Telephones

Display

In this manual, you will see "the display ...". This refers to the display of a P anasonic digital proprietary telephone. If your telephone is not a Panasonic digital proprietary telephone with a display, the message will not be displayed. If you use a Panasonic digital proprietary telephone with display, the display helps you confirm the settings. For example, when you set the Do Not Disturb feature, the display shows "Do Not Disturb". Some digital proprietary telephones also give you easy access to operations. A message is displayed depending on the operation. By pressing the corresponding button on the side or bottom of the display, or rotating a jog dial, you can access the desired feature. For example, if turning background music on becomes available, "BGM" will be shown on the display. Follow the instructions in each operation.

WED JAN01 03:00P WED JAN01 03:00P

Extension STA SpeedExtension STA Speed

Features SYS SpeedFeatures SYS Speed

Call Log Call Log

CONT

Furthermore, depending on the digital proprietary telephone with display, you can operate features or make calls using the display message. Refer to "Using the Digital Proprietary Telephone with Display".

RING BGM

Your Extension Number

If you use a Panasonic digital proprietary telephone with display, you can check your own extension number on the display. Refer to 4.2.1 Customising Your System.

Restrictions

Some features may be restricted at your extension under system programming. Consult your manager or dealer.

Operation 23

2.1 Before Operating the Telephones

Icon Descriptions

The following icons show you the feature availability, notes and action to operate the features. While operating the unit, you can easily refer to the Icons noted on the inside back cover of this manual.

This feature cannot be operated with a single line telephone.

Related Programming Title See "Programming", if necessary.

Off-hook (one of the following).

• Lift the handset.

• Press the SP-PHONE button.

• Press the MONITOR button. (T o start talking, lift the handset.)

On-hook (one of the following).

• Hang up.

• Press the SP-PHONE button.

• Press the MONITOR button.

Press the corresponding function button on the digital proprietary telephone. (See to "When Y ou Use a Panasonic Digital Proprietary Telephone".)

(CO)

891

8 3

(Recall)

Seize an external line (one of the following).

• Press the CO button.

• Dial automatic line access number 9.

• Dial outside line number 81 to

83.

Press the Call button on the Doorphone.

Press the Recall button on a single line telephone.

Wait for an answer.

desired no.

Enter the required number.

Talk.

account code

Enter the account code.

extension no.

Dial an extension number. You will hear a confirmation, dial,

ring or ringback tone.

C. Tone: confirmation tone D. Tone: dial tone R. Tone: ring tone R. B. Tone: ringback tone

phone no.

Dial the telephone number. One short beep

When You Use a Panasonic Digital Proprietary Telephone

If you use a Panasonic digital proprietary telephone and the DSS Console, they may have some of the useful function buttons listed below . These buttons make operations simple. The illustrations may differ from the buttons on your telephone.

24 Operation

2.1 Before Operating the Telephones

ANSWER

AUTO ANSWER

MUTE

AUTO DIAL

STORE

(CO)

CONF

(DSS)

ANSWER: Used to answer an incoming call.

AUTO ANSWER/MUTE: Used to receive an incoming intercom call in the hands-free mode or mute the microphone during a conversation.

AUTO DIAL/STORE: Used fo r System Speed Dialling or storing programme changes.

CO: Used to make or receive an outside call. A Loop-CO button supports all lines. Pressing this button seizes an idle line automatically. (Button assignment is required.) (Only the CO "number" (e.g. 1, 2) may be shown on some telephones.)

Conference: Used to establish a threeparty conversation.

DSS: Used to access the extension. (Only the "S" may be shown on some telephones.)

INTERCOM

MESSAGE

MODE

PAUSE

PROGRAM

(PF)

INTERCOM: Used to make or receive an intercom call.

MESSAG E: Used to leave a message waiting indication or call back the party who left the message waiting indication /used to replay voice messages.

MODE: Used to shift the display to access various features.

PAUSE: Used to insert a pause during dialling.

PROGRAM: Used to enter and exit the Station Programming mode.

Programmable Feature: Located on the upper part of the CO button or on the Console. Assigns the desired button and used to access the stored function. Mostly used as a one-touch dialling button. (Only the "F and number" may be shown on some telephones.)

FLASH

R (FLASH): Sends a flash signal to the Central Office or a host PBX to access

REDIAL

REDIAL: Used to redial.

their features (External Feature Access). This button is applicable when the PBX has CO lines, not when it only has ISDN lines.

Function: Located beside the display. Used to perform the displayed function

RELEASE

RELEASE: Used to disconnect the line.

or operation.

FWD/DND

Call Forwarding/Do Not Disturb: Used to perform Call Forwarding or Do Not Disturb.

Jog Dial: Used to adjust the volume and the display contrast or select

SELECT

SHIFT

SELECT: Used to sele ct th e dis played function or to call the displayed phone number.

SHIFT: Used to access the second level of Soft Button functions.

desired items for each function.

Operation 25

2.1 Before Operating the Telephones

HOLD

HOLD: Used to place a call on hold. Soft: Used to perform a function or

operation appearing on the bottom line of the display.

SP-PHONE

Speakerphone: Used for the handsfree operation.

If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an "Account" button.

TRANSFER: Used to transfer a call to

TRANSFER

another party.

Using a Jog Dial

The Jog Dial can be used for the display contrast and the volume control or you can search for desired items on the display . Rotate the Jog Dial in the either direction as desired. The contrast or the volume level and the items will change as follows:

Left

(counter-clockwise)

Level decreases

Right

(clockwise)

Level increases

To the previous item

To the next item

26 Operation

How to Follow the Steps

A sample operation is shown below.

2.1 Before Operating the Telephones

2.2.5 Calling without Restrictions

 Using an account code  To an extension refusing the call

Using an account code (Account Code Entry)

An Account Code gives information about outside calls for accounting and billing purposes. You may not be able to make an outside call without an account code entry. A mode is assigned to each user. Ask your manager for your mode.

DPT/SLT

ACCNT

9 9

Press # or dial 99.

C.Tone

Off-hook.

line access

Press CO or enter line access number

(9 or 81-83).

Press “ACCNT”,

Account or dial 49.

(CO)

no.

(Account)

4 9

Enter phone number.

Enter account code (max. 10 digits).

phone no.

account code

Conditions

•

A Panasonic digital proprietary telephone user can enter an account code during a

conversation or when hearing a reorder tone after the other party hangs up.

• If you enter the wrong code, press the “ ” key while entering the account code and then re-enter the code.

• To cancel the entry, press the Account button while entering the code.

• For your convenience, you can store the code with the phone number in memory (e.g. Speed dialling).

• If you hear a reorder tone, the entered account code is wrong. Enter the correct code.

• You may give a specified account cord to extension users and check their telephone usage. You can specify an account cord to each client and check the call duration.

Feature title

Sub feature title

Description

Operation steps

The description of the icons are explained in "2.1.1 Before Operating the Telephones — Icon Descriptions."

Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange an Account button.

Hints

Programming References: The related or required programming is noted.

To program, see “Customising Your Phone & System”.

Operation 27

2.1 Before Operating the Telephones

2.1.2 For ISDN Extension Users

ISDN extensions include ISDN terminal equipment such as telephones, facsimiles or personal computers connected to the ISDN (BRI) port (port 2 and port 3) on the main unit KX-TD612. A maximum of 8 ISDN extensions can be connected to each ISDN (BRI) port with point-to-multipoint configuration. However, only 2 units can be used simultaneously. Terminal equipment can be addressed individually with Multiple Subscriber Numbers (MSN). The MSN consists of the ISDN extension number and an additional digit, 00 through 99. If MSN is not assigned, all equipment on the same ISDN (BRI) Extension bus are called simultaneously.

Network Termination

ISDN Extensions

• A primary and a secondary Class of Service (COS) can be assigned per port.

To Central Office

28 Operation

2.2 Making Calls

2.2.1 Basic Calling

Calling another extension

To another extension (Intercom Call)

DPT/SLT

extension no.

(DSS)

Off-hook.

When you call Mr. Thomas....

Mr. Thomas's extension number is 123.

Enter extension number or press DSS.

2.2 Making Calls

Talk.

DPT/SLT

1 32

Off-hook.

• The DSS button light shows the current status as follows:

Off: The extension is idle. Red on: You or another extension is using the line.

• Hands-free operation You can have a conversation in the hands-free mode using the SP-PHONE button. Y ou can then perform other tasks at the same time.

• Do you have an extension directory? Complete the directory in 5.3 Directory and make a photo copy for your reference.

• For quick operation If you are an operator or dial some extensions frequently, the DSS button is useful.

• Confirming the dialled number before connecting You can go off-hook after confirming the number you dialled. If you misdial, press " " to

clear each number from the right or press the R (FLASH) button to clear all numbers.

Talk.Dial 123.

Operation 29

2.2 Making Calls

Customising Your Phone

• 4.1.3 Customising the Buttons Create or re-arrange a DSS button.

Customising Your System

• 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)

• 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002)

To an operator (Operator Call)

DPT/SLT

Off-hook.

6 1

6 2

Dial 0, 61 or 62 as you desire.

Idle operator

Operator 1

Operator 2

Calling an external party

You have to seize an outside line before dialling an outside phone number because external calls are made via your system. Select one of the following methods:

• Press an idle button.

• Dial automatic lin e access number . An idle line is selected automatically.

• Dial outside line number to . A specific li ne is selected.

DPT/SLT

(CO)

phone no.

891

Off-hook.

8 3

Seize an external line (CO, 9 or 81-83).

Talk.Enter phone number.

30 Operation

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