PANASONIC KX-TD 308 User Guide

Thank you for purchasing this Panasonic Model

KX-TD308, Digital Super Hybrid System.

System Components

Service Unit Telephone

Optional Equipment

Model

KX-TD308 KX-T7220 KX-T7230 KX-T7235 KX-T7250 KX-T7130 KX-T7020 KX-T7030 KX-T7050 KX-T7055 KX-TD30870 KX-TD3089 1

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KX-T30865

System Components Table

Digital Super Hybrid System (Main Unit) Digital proprietary telephone Digital proprietary telephone with display Digital proprietary telephone with large display Digital proprietary telephone Proprietary telephone with display Proprietary telephone Proprietary telephone with display

Proprietary telephone Proprietary telephone 4-SLT Extension Expansion Card Caller ID / DISA / FAX Detection Card

------------------------------------------------------------Doorphone

Description

Attention

Keep the unit away from heating appliances and electrical noise generating devices such

as fluorescent lamps, motors and televisions. These noise sources can interfere with the

performance of the Digital Super Hybrid System.

This unit should be kept free of dust, moisture, high temperature (more than 40°C

104°F) and vibration, and should not be exposed to direct sunlight.

Never attempt to insert wires, pins, etc. into the vents or other holes of this unit.

If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into the telephone line. If the telephone operates properly, do not reconnect the unit to the line until the trouble has been repaired. If the telephone does not operate properly, chances are that the trouble is in the telephone system, and not in the unit.

Do not use benzine, thinner, or the like, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth.

WARNING

THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL.

WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER.

DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.

THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS.

THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE, ENSURE THAT THE SOCKET-OUTLET IS LOCATED

INSTALLED NEAR THE

EQUIPMENT AND IS EASILY ACCESSIBLE. TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO

RAIN OR MOISTURE.

The serial number of this product may be found on the label affixed to the bottom of the unit.

You should note the model number and the serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid in identification in the event of theft.

MODEL NO.: SERIAL NO.:

Attention

When you ship the product

Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

Product service

Panasonic Servicenters for this product are listed in the servicenter directory. Consult your authorized Panasonic dealer for detailed instructions.

For your future reference

DATE OF PURCHASE NAME OF DEALER DEALER’S ADDRESS

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating, these openings must not be blocked or covered. placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. unless proper ventilation is provided.

7. This product should be operated only from the type of power source indicated on the marking label. power supply to your home, consult your dealer or local power company.

8. This product is equipped with a three wire grounding type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug.

9. Do not allow anything to rest on the power cord. Do not locate this

This product should not be placed in a built-in installation

The openings should never be blocked by

If you are not sure of the type of

product where the cord will be abused by people walking on it.

Important Safety Instructions

10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

11.

Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

12. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceman when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A.When

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If

operating instructions. Adjust only those controls, that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the

product to normal operation.

E.If

F. If the product exhibits a distinct change in performance.

14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

15. Do not use the telephone to report a gas leak in the vicinity of the

the power supply cord or plug is damaged or frayed.

the product does not operate normally by following the

the product has been dropped or the cabinet has been damaged.

leak.

SAVE THESE INSTRUCTIONS

Telephone Company and F.C.C.

Requirements and Responsibilities

1. Notification to the Telephone Company

Customers, before connecting terminal equipment to the telephone network, shall upon request of the Telephone Company, inform the Telephone Company of the particular line(s) to which such connection is made, the F.C.C. registration number (see the label on the bottom of the registered terminal equipment. The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.

2. Connection to Telephone Line

This unit must not be connected to a coin operated line. If you are on a party line, check with your local telephone company.

.unit)

and ringer equivalence number (REN) of the

REN’s

of all devices connected to

3. Incidence of Harm to the Telephone Lines

Should terminal equipment cause harm to the telephone network, the telephone company shall, where practical, notify the customer that temporary discontinuance of service may be required. However, where prior notice is not practical, the telephone company may temporarily discontinue service forthwith, if such action is reasonable in the circumstances. In case of such unnotified temporary discontinuance of service, the telephone company shall:

(a)

Promptly notify the customer of such temporary discontinuance of service.

(b) Afford the customer the opportunity to correct the situation which gave rise to

the temporary discontinuance.

(c)

Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to the procedures set out in Subpart E of Part 68 of FCC Telephone Equipment Rules.

4. Compatibility of the Telephone Network and Terminal Equipment

(a) Availability of telephone interface information.

Technical information concerning interface parameters and specifications not specified in FCC Rules, including the number of Ringers which may be connected to a particular telephone line, which is needed to permit Terminal Equipment to operate in a manner compatible with Telephone Company communications facilities, shall be provided by the Telephone Company upon customer’s request.

Telephone Company and F.C.C.

Requirements and Responsibilities

(b) Changes in Telephone Company Communications Facilities, Equipment, Operations

and Procedures.

The Telephone Company may make changes in its communications facilities, equipment, operations or procedures, where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer Terminal Equipment incompatible with Telephone Company Communications Facilities, or require modification or alteration of such Terminal Equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service.

Notify the Telephone Company

Installation must be performed by a qualified professional installer. Before connecting this equipment to any telephone, call the telephone company and inform them of the following:

Telephone numbers to which the system will be connected

Make

Model

FCC Registration No.

Ringer Equivalence No.

Facility Interface Code

Service Order Code

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Required Network Interface Jack..

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Panasonic KX-TD308 found on the bottom of the unit

0.4B 02LS2

9.OF

14 C

Note :

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Telephone Company and F.C.C.

Requirements and Responsibilities

Caution:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

When programming emergency numbers and/or making test calls to emergency

numbers:

Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.

2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.

Introduction

This Installation Manual provides technical information for the Panasonic Digital Super Hybrid System, KX-TD308. It is designed to serve as an overall technical reference for the system and includes a description of the system, its hardware and software, features and services and environmental requirements.

This manual contains the following sections:

Section 1, System Outline.

Provides general information on the system including system capacity and specifications.

Section 2, Installation.

Contains the basic system installation and wiring instructions, as well as how to install

the optional cards and units.

Section 3, Features.

Describes all the basic, optional and programmable features in alphabetical order. It

also provides information about the programming required, conditions, connection

references, related features and operation for every feature.

Section 4, System Programming.

Provides step-by-step programming instructions for a proprietary telephone.

Section 5, List.

Lists tone/ring tone and default values of system programming.

Section 6, ‘Ikoubleshooting.

Provides information for system and telephone troubleshooting.

NOTE

The following documents may be used in conjunction with this manual:

User Manual for KX-TD308 System, DIGITAL Proprietary Telephones and Standard Telephones.

Programming Tables The programming tables are designed to be used as a hard copy reference for entering user-programmed data.

Contents

Section 1

1.1

1.2

1.3

1.4

1.5

Section 2

2.1

2.2

2.3

2.4

2.5

2.6

2.7

2.8

2.9

System Outline

System Highlights Basic System Construction Proprietary Telephones Options

1.4.1

1.4.2

Specifications

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4-SLT

Extension Expansion Card

Caller ID / DISA /FAX Detection Card (KX-TD30891).

1.51 General Description

15.2 Characteristics

1.5.3 System Capacity

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(XX-TD30870).

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Installation

Before Installation

Installation of the Main Unit

2.2.1 Unpacking

2.2.2 Location of Interfaces

2.2.3 Wall Mounting

2.2.4 Opening Front Cover

2.25

Connection

2.3.1

Frame

System Connection

Ground

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2.3.2 Outside Line Connection

2.3.3

Extension

2.3.4 Paralleled Telephone Connection

for a Proprietary

2.3.5

2.3.6

2.3.7

2.3.8

2.3.9

Installation of Optional Cards

2.4.1

2.4.2

Extra

Device Port (XDP) Connection

for a Digital Proprietary Telephone and a Standard Telephone..

Polarity Sensitive Telephone Connection External Pager (Paging Equipment) Connection External Music Source Connection Printer and PC Connection

Location of Optional Cards 4-SLT Extension Expansion Card

Caller ID/DISA/FAX Detection Card Installation

2.4.3 Door-phone and Door Opener Connection

Auxiliary

Closing the Front Cover Starting the System for the First Time System Restart System Data Clear

Connection

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Connection..

Diagram..

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Connection..

Telephone and

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a Standard Telephone..

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for

Power

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Failure ‘Ikansfer

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1-2

l-4 l-4

l-5

l-5 l-5

1-6

l-6 l-7 1-8

2-2 2-4 2-4 2-4 2-5 2-6 2-7 2-8 2-8 2-9 2-12

2-15 2-17

2-18 2-19 2-20 2-21 2-24 2-24

2-25 2-27 2-29 2-30 2-31 2-32 2-33

Contents

Section 3 Features

Absent Message Capability

Account Alternate Calling - Ring / Voice Answering, Direct Outside Line Automatic Callback Busy (Camp-On) Automatic Configuration.. Automatic Hold Automatic Automatic Route Selection (ARS) Automatic Station Release

Background Music

Background Music (BGM) - External Bilingual Display Busy Lamp Field Busy Station Signaling (BSS) Button, Direct Station Selection (DSS) Button, Flexible Button, Loop-CO (L-CO) Button, Single-CO (S-CO) Buttons on Proprietary Telephones

Caller ID

CALL

Call Forwarding - All Calls

Call Forwarding - Busy

Call Forwarding - Busy / No Answer

Call Forwarding - Follow Me

Call Forwarding - No

Call Forwarding - to Outside Line

Call Hold - Intercom

Call Hold - Outside Line

Call Hold, Exclusive - Intercom

Call Hold, Exclusive - Outside Line

Call Hold Retrieve - Intercom..

Call Hold Retrieve - Outside Line

Calling Party Control (CPC) Signal Detection

Call Log, Incoming

Call Park

Call Pickup, Directed

Call Pickup, Group

Call Pickup, Outside Line

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.Code

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Entry

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Redial -+

Button..

Redial, Automatic

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(BGM) .................................................................

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FORWARDING

FEATURES-SUMMARY

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Answer

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3-2 3-3 3-4 3-5 3-5 3-6 3-6 3-125 3-7 3-12 3-13 3-14 3-15 3-15 3-16 3-17 3-18 3-20 3-21 3-22 3-24 3-26

3-26 3-27 3-28 3-29 3-29 3-30 3-32 3-33 3-34 3-35 3-35 3-36 3-37 3-38 3-40 3-41 3-41 3-42

Contents

Call Pickup Deny Call Splitting.. CALL TRANSFER FEATURES-SUMMARY Call

Transfer, Call Transfer, Screened - to Outside Line Call Transfer, Unscreened - to Extension Call Waiting Call Waiting from Central Office Class of Service (COS) Conference Conference, Unattended Confirmation Tone Consultation Hold..

Data Line Security

Delayed Ringing Dial Tone, Distinctive Dial Type Selection Direct In Lines (DIL) Direct Inward System Access (DISA) Direct Station Selection (DSS) Button + Button, Direct Station

Directed Call Pickup Display, Call Information Display, in Idle Display, Self-Extension Number Display Contrast Adjustment Do Not Disturb (DND) Do Not Disturb (DND) Override Door Opener Doorphone Call

Electronic Station Lockout

Emergency Call End-to-End DTMF Signaling (Tone Through) Exclusive Hold -+ Call Hold, Exclusive -Intercom / Outside Line . . Executive Busy Override - Extension Executive Busy Override - Outside Line Extension Group External

Extra

Facsimile Detection

Flash

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Selection (DSS)

.Feature

Device Port

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Screened -to

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Ringing, Delayed

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--*

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Access

(XDP) ...................................................................

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Extension

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Call Pickup, Directed

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3-42 3-43 3-44 3-44

3-45 3-46 3-47 3-48 3-49 3-50

3-51

3-52 3-54 3-55 3-128 3-56 3-57 3-58 3-59

3-17 3-41 3-62 3-63 3-63 3-64 3-65 3-66 3-67 3-68 3-69 3-70 3-70 3-34 / 35 3-71 3-72 3-73 3-74 3-75 3-76 3-77

Contents

Flexible Button + Button, Flexible Flexible Numbering Floating Station Full One-Touch Dialing

Group Call Pickup+Call

Handset / Headset

Handsfree Answerback Handsfree Operation Hold Recall Host PBX Access

Intercept Routing

Intercom Calling..

Last Number LED Indication, Intercom LED Indication, Outside Line

Limited Call Duration Line Access, Line Access, Direct Line Access, Individual Line Preference - Incoming (No Line / Prime Line / Ringing Line)

Line Preference - Outgoing (Idle Line / No Line / Prime Line)

Live Call Screening (LCS) Lockout.. Log-In / Log-Out Loop-CO (L-CO) Button Manager Extension

Message Waiting Microphone Mute Mixed Station Capacities.. MusiconHold Night Service

Off-Hook Call Announcement (OHCA)

One-Touch Dialing One-Touch Transfer by DSS Button Operator Operator Call Outgoing Message (OGM) Outside Line Connection Assignment Outside Line Connection Assignment - Outgoing

PAGING FEATURES - SUMMARY

Paging - All

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Redial +

Automatic

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Pickup,

Selection