Panasonic KX-TCD500AL User Manual

Digital Cordless Phone

Operating Instructions

Model No.

KX-TCD500AL

Contents

Preparation

Before Initial Use..........................2

Important Information...................5

Location of Controls.....................8

Meanings of Icons above

SOFT KEYS.................................9

Meanings of Symbols

and Operations of Keys .............10

Display .......................................11

Setting up...................................12

Cordless Telephone

Using the Telephone..................16

Caller ID .....................................21

List Menu ...................................22

Using the Phonebook.................25

Settings Menu Chart ..................32

Handset Settings........................34

Base Unit Settings .....................44

Multi-Unit User Operations.........49

Walkie-Talkie .............................56

Useful Information

Using the Belt Clip .....................59

Optional Headset .......................59

Wall Mounting ............................60

Before Requesting Help.............61

Character Table .........................63

Index ..........................................64

Technical Information.................65

Preparation Cordless Telephone Useful Information

Caller ID Compatible

Please read these Operating Instructions before using the unit and save for future reference.

Charge the batteries for about 7 hours before initial use.

Before Initial Use

Features

32-Polyphonic Ring Tones

A variety of high-quality sounds can be reproduced for your ring tones. You can choose from 9 pre-set melodies and 6 ring tones.

Hands-Free Speakerphone

You can talk without holding the handset. Convenient for talking while doing something else.

Headset Jack

Plug in the optional headset and the hands-free facility provides total ease and freedom of use.

Illuminated Keypad

Lights up when there is an incoming call or you touch any key for easier operation even in the dark.

200-Station Phonebook

Stores 200 station names and numbers with the built-in telephone directory to be recalled easily.

Multiple Handsets

Up to 6 handsets can be registered with a single base unit for added convenience. (Optional handset/charger are available separately.)

LCD Backlight

Lights up when there is an incoming call or you touch any key for easier operation even in the dark.

Before Initial Use

Thank you for purchasing your new Panasonic digital cordless telephone.

Dear purchaser, You have acquired a KX-TCD500AL, which is a product made in accordance with the Digital Enhanced Cordless Telecommunications (DECT). DECT technology is characterized by high-security protection against interceptions as well as high-quality digital transmission. This telephone was designed for a wide range of applications. For example, this telephone can be used within a network of base units and handsets, constituting a telephone system which:

• operates up to 6 handsets at one base unit.

• allows an intercom between 2 handsets.

• allows the operation of a handset at up to 4 base units, expanding the communication

radio area.

Caller ID Service, where available, is a telephone company service. After subscribing to Caller ID, this phone will display the caller’s phone number.

Preparation

Before Initial Use

Accessories (specific to product type)

AC Adaptor

PQLV19AL

one one two

Belt Clip Telephone Plug Battery Cover

one one one

Additional accessories are available for purchase. Contact your Panasonic Service Centre for further details.

Telephone Line Cord

Rechargeable Batteries

(AAA size) HHR-4EPT/BA2

Important Information

Only use the power supply included with the product.

Do not connect the AC adaptor to any AC outlet other than the standard AC220-240 V. The apparatus is approved for use with PQLV19AL power supply.

This apparatus is unable to make calls under the following conditions:

• The portable handset batteries need recharging, or have failed.

• During a mains power failure.

• When the Key Lock is set to ON.

• When the unit is in Direct Call mode

(only the Direct Call Number can be made).

Do not open the base unit or handset (other than to change the batteries). This apparatus should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers. Care should be taken that objects do not fall onto, and liquids are not spilled into the unit. Do not subject this unit to excessive smoke, dust, mechanical vibration or shock.

Environment

Do not use this unit near liquid–for example, near a bath tub, washbowl, sink, etc. Damp basements should also be avoided. The unit should be kept away from heat sources such as heaters, kitchen stoves, etc. It also should not be placed in rooms where the temperature is less than 5 °C or greater than 40 °C. The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is located/installed near the unit and is accessible.

WARNING:

TO PREVENT THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY OTHER TYPE OF MOISTURE.

Preparation

Battery Caution

1. Use only the specified batteries.

2. Only use rechargeable batteries.

3. Do not mix old and new batteries.

4. Do not dispose of batteries in a fire, as they may explode. Check local waste management codes for special disposal instructions.

5. Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

6. Exercise care in handling the batteries in order not to short circuit the batteries with conductive materials such as rings, bracelets and keys. The batteries and/or conductor may overheat and cause burns.

7. Charge the batteries in accordance with the information provided in this operating guide.

Location

• For maximum distance and noise-free operation, place your base unit:

- Away from electrical appliances such as TVs, radios, personal computers or other phones.

- In a convenient, high, and central location.

Important Information

Instructions to customer

Installation

Attached to this telephone is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).

You are authorised to install this Permitted Attachment yourself by plugging it into the line socket of any regular telephone. You may connect it in place of your existing telephone or to any spare telephone socket installed in your premises.

To disconnect your existing telephone you must first remove its plug from the line socket. You can then insert the plug of your Permitted Attachment into the socket and use your equipment.

If the plug of your existing telephone cannot be readily removed, you will have to remove the screw securing it. To do this proceed as follows:

1. Loosen screw “A” sufficiently to remove the socket cover. (See Fig. 1.)

2. Remove screw “B” and withdraw the plug. (See Fig. 2.)

3. Replace screw “B”. (See Fig. 3.) Ensure that it screws completely into the socket recess. (If the screw is too long, increase the hole depth or replace the screw with one 5 mm shorter.)

4. Replace socket cover and tighten screw “A”. (See Fig. 4.)

SCREW “A”

SOCKET

Fig. 1

Fig. 3

PLUG

SCREW “B”

TELEPHONE CORD

Connect to the PLUG

( )

as shown in Fig. 1.

SCREW “A”

SCREW “B”

Fig. 2

SOCKET

Fig. 4

Important Information

If you are satisfied with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed.

You will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a modern plug and socket. In such cases a new socket will need to be installed.

Should the Permitted Attachment not operate when plugged into a socket, it is either faulty or unsuitable for operation with your telephone service. It should be returned to the store where purchased or to an Authorised Service Centre.

Service difficulties

If at any time a fault occurs on your telephone service carry out the following checks before you call for service:

• Disconnect the Permitted Attachment and try using the service with the normal telephone.

• If the telephone service then operates satisfactorily, the fault is in your Permitted Attachment. Leave the Permitted Attachment disconnected and report the fault to its supplier or agent to arrange for repair.

• If when using the telephone the service is still faulty, report the fault to “Service Difficulties and Faults” for attention.

You are required to keep this Permitted Attachment in good working order while it is connected to your telephone service. Its construction or internal circuit must not be modified in any way without permission.

WARNING

This cordless telephone system does not incorporate provision for secrecy of conversations. Appropriately tuned radio equipment and other cordless telephone systems in close proximity may be used by a third party to monitor and possibly interrupt conversations in progress when this system is on radio operation.

Preparation

Location of Controls

Handset

Ringer/Charge

LED

Headset

Jack

Charge Contact

Rear side

Speaker

1 - LEFT SOFT KEY

Receive

2 - TALK Button

3 - JOYSTICK

Display

4 - SPEAKERPHONE Button

7 8

5 - RECALL Button

6 - RIGHT SOFT KEY

7 - POWER/TALK OFF Button

8 - CLEAR Button

Charge Contact

9 - INTERCOM Button

Microphone

How to Use the Handset Soft Keys

3 soft keys are used to select functions displayed directly above the keys. Functions displayed above the keys will change depending on the state of use. For example, on the standby mode display, “ ”,

“ ” and “ ” are displayed above the soft keys.

Example: Standby

Mode Display

H/set 1

5 Calls

To operate “ ” (Phonebook), press LEFT SOFT KEY.

To operate “ ” (Menu), press JOYSTICK directly as the middle soft key.

25.2 21:05

To operate “ ” (Redial), press RIGHT SOFT KEY.

When “ ” is displayed above a soft key, the soft key will not work.

• To select only “ ” (Menu), you can also select it moving the JOYSTICK up, down, left or right.

Base Unit

Location of Controls

LINE

PAGE Button

Meanings of Icons above SOFT KEYS

Icon Function Icon Function

Go Back Alphabet

Menu Numeric

Sub-Menu Extended 1

OK Extended 2

Redial Greek

Phonebook Russian

New Phonebook Select

Search Pause

Key Lock Mute

12/24 Hour Clock Delete

No Function

Preparation

Meanings of Symbols and Operations of Keys

Symbol Meaning

Move the JOYSTICK up, down, left or right. e.g., Search the main menu.

e.g., OK

e.g., Redial

e.g.,

Go Back

“ ” The words in “ ” indicate the words in the display.

e.g., Display of menu items Press JOYSTICK

directly in the centre.

In this example, the desired item is selected.

e.g., Standby Mode Display Press RIGHT SOFT KEY.

In this example, the telephone number last dialled is displayed.

e.g., Display of menu items Press LEFT SOFT KEY.

In this example, the display returns to the previous menu.

has the same function.

Press POWER/TALK OFF Button.

Press this button once or twice, then the display returns to the standby mode any time.

To go to the next step.

Ringing Phone

Press Directly

Display Icons

Display

Within range of a base unit

Out of range/No registration/ No power on base unit

Paging/Intercom/ While connecting with base unit

Making or answering calls

IN USE

H/set 1

IN USE

Call Bar ON

Phonebook Mode

Battery strength

Direct Call ON

Ringer Volume OFF

Handset Name (e.g., Handset 1)

New call (Caller ID only)

The line is being used by another handset (for additional handset users).

Main Menu Display

To go to the Main Menu, press JOYSTICK directly in the centre (or move )

while in the standby mode display. The selected menu icon is turned over, and its title is displayed.

Example: “Caller ID” is selected.

Caller ID

Preparation

Caller ID

Handset Ringer Option

Display Option

Setting Handset

Setting Base Unit

Walkie-Talkie

Setting up

Hook

Connection

Plug in the AC adaptor and the telephone line cord in order

Hooks

Fasten the AC adaptor cord to prevent it from being disconnected.

• The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

• Never install telephone wiring during a lightning storm.

• USE ONLY WITH Panasonic AC ADAPTOR PQLV19AL.

• KX-TCD500AL is not designed to be used with rotary (pulse dialling) services.

1, 2, 3, 4.

Battery Charge

At the time of shipment, the batteries are not charged. To charge, place the handset on the base unit. Please charge

the batteries for about 7 hours before initial use.

During charging, the charge LED will light as shown below.

During charging Fully charged

Red Green

Battery Installation

Please ensure the batteries are inserted as shown. part should be inserted first. Close the cover as indicated by the arrow.

• When you replace the batteries, part should be removed first.

Display icon Battery strength

High

Medium

Low

Needs to be

charged

The handset will turn on automatically when it is placed on the base unit.

The handset will not operate while it is on the base unit.

If you do not recharge the handset battery for more than 15 minutes, the display will flash when the handset is lifted off the base unit.

Setting up

Battery Information

After your Panasonic battery is fully charged:

Ni-MH Batteries (typical 700 mAh)

Operation Operating Time

While in use (TALK) 10 hrs approx.

While not in use

(Standby)

Ni-Cd Batteries (typical 250 mAh)

Operation Operating Time

While in use (TALK) 4 hrs approx.

While not in use

(Standby)

• Times indicated are for peak performance.

• The battery operating time may be shortened depending on usage conditions and ambient temperature.

• Clean the charge contacts of the handset and the base unit with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity.

Otherwise the battery may not charge properly.

• The batteries cannot be overcharged unless they are repeatedly removed and replaced.

• For maximum battery life, it is recommended that the handset not be recharged until the battery icon flashes

120 hrs approx.

40 hrs approx.

Replacing the Batteries

If the icon flashes after a few telephone calls even when the handset batteries have been fully charged, both batteries must be replaced.

• Charge new batteries for approximately 7 hours before initial use.

• When replacing the batteries, be sure to set up the battery type even if you install the same type of batteries to initialise battery remaining memory of your handset. (See Setting the Battery Type on page 42.)

• Do not use non-rechargeable batteries. If non-rechargeable batteries are fitted and start charging, it may cause the leakage of the battery electrolyte.

• Press the notch on the cover firmly and slide it as indicated by the arrow. Replace both batteries (p.12) and close the cover then charge the handset for about 7 hours.

Please order Panasonic

HHR-4EPT (Ni-MH) or P-4NPT (Ni-Cd) batteries.

Preparation

Setting up

Power ON/OFF

Power ON Power OFF

Press and hold POWER.

When POWER is released, the display changes to the standby mode.

Press and hold POWER.

The display goes blank.

Selecting the Display Language

You can select one of 19 languages. The factory preset is English.

To exit the operation, press at any time.

Press JOYSTICK

(or move).

Select the desired

language.

• If you set a language you cannot read, reset the handset to its initial settings.

Press Press Move Press Move Press Move

Press Enter 4-digit Handset PIN (Factory Preset 0000) Move Press

Select “

Display Option”.

Select “Select

Language”.

All handset settings will be reset to their initial settings (p.43), however, the phonebook data will be saved.

Setting up

Setting the Date and Time

After a mains power failure, the clock needs to be adjusted. Ensure that the icon is not flashing. To exit the operation, press at any time.

Press JOYSTICK

(or move).

Enter the date

(see below).

Example: To set 16 February, 2003, 7:15 pm.

Date Time

Day Month Year Hour Minute 12/24 hour clock

To Select 12/24 Hour Clock

Press RIGHT SOFT KEY repeatedly.

Select “ Setting

Handset”.

Enter the time

(see below).

24 hour clock

12 hour clock (AM)

Select “Set Date/ Time”.

Press JOYSTICK.

12 hour clock (PM)

Preparation

Using the Telephone

Making a Call

Pre-Dialling Post-Dialling

Enter Phone

Number.

• If you need to make a correction while entering the phone number when using Pre- Dialling, press . The digit is cleared to the left, then you can enter numbers. All

digits are cleared if you press and hold .

• You can also press to make a call.

Press TALK.

Enter Phone

Number.

Answering a Call

Terminating a Call

Press TALK.

(During a call)

• You can also answer a call by pressing to , , , or (Any Key Talk).

Press TALK OFF.

Auto Talk

If you set Auto Talk to ON, you can answer a call by lifting the handset off the base unit. (See Setting Auto Talk ON/OFF on page 42.)

Using the Telephone

Receiver (or Headset Receiver)/Speaker Volume

The choices for the receiver (or headset receiver) volume are 3 levels, and 6 levels for the speakerphone volume.

To increase volume, move the JOYSTICK up.

(During a call)

Have a Hands-Free Phone Conversation (using Digital Speakerphone)

Speakerphone allows you to talk to your caller without holding the handset and allows other persons in the room to listen to the conversation.

(During a call)

• For best performance, please note the following:

- Talk alternately with the caller in a quiet environment.

- If either party has difficulty hearing, move the JOYSTICK up or down to change the volume accordingly. The choices for the speakerphone volume are 6 levels.

To decrease volume, move the JOYSTICK down.

To Return to Receiver

Press SPEAKERPHONE.

Press TALK.

Cordless Telephone

Muting Your Conversation

During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party.

To Mute To Return to the Conversation

(During a call)

Press LEFT SOFT KEY, then Icon flashes.

Press once more. Icon stops flashing.

Using the Telephone

Key Lock

You can lock the handset dialling buttons. Only incoming calls are accepted while the key lock is ON. When the key lock is ON, the menu icon changes to .

When the key lock is ON, emergency calls cannot be made until key lock is cancelled.

Key Lock ON Key Lock OFF

(Standby Mode Display)

Press and hold JOYSTICK directly for more than 2 seconds.

Press and hold JOYSTICK directly for more than 2 seconds once more.

Handset Locator/Paging

You can locate a misplaced handset by paging it.

Paging

Press PAGE.

To Stop Paging

Press PAGE. OR

• You can also stop paging by pressing to , , , , or .

• When the ringer volume is off (p.37, 44), the unit will ring at the lowest level.

All registered handsets ring for 1 minute.

Press TALK.

Using the Telephone

Redialling

The last 10 numbers dialled are automatically stored in the redial list.

Dialling with the Redial List

Press RIGHT SOFT KEY.

• If there are no items stored in the redial list when pressing , the display shows “Memory Empty”.

• If the items are scrolled at the end when you search for the desired dialled item, an end tone sounds.

• You can also press to make a call.

• To save the numbers from the redial list into the phonebook, or to edit or delete from

memory, see pages 23 and 24.

Dialling the Last Number Dialled

Press TALK.

Auto Redial

If you press then to redial and the dialled number is engaged, the unit will automatically call back every 40 seconds, up to 10 times. When using Auto Redial, press

again after pressing if the mute has not been cancelled.

Search for the desired

dialled item.

Press RIGHT SOFT KEY.

Press TALK.

Recall Feature

RECALL is used to access special telephone services. Contact your telephone

company for details. If your unit is connected to a PBX, pressing allows you to access some features of your host PBX such as transferring an extension call.

Cordless Telephone

• Users in Australia can access Telstra’s “EASY CALL” service by having the recall time set at 100 ms (this is the factory preset setting, p.45), and then follow Telstra’s “EASY CALL” instructions to operate this service.

Using the Telephone

Dialling Pause (for PBX line/long distance service users)

A dialling pause is used when a pause in the dialling of a phone number is necessary using a PBX or accessing a long distance service. For example, when 0 (line access number) is dialled followed by a pause to access an outside line through a PBX:

Press 0.

Press RIGHT SOFT

KEY.

Enter Phone

Number.

Press TALK.

• Entering a pause prevents misdialling when you redial or dial a stored number.

• Pressing RIGHT SOFT KEY (Pause) more than once increases the length of the

pause between numbers.

• To change the pause time, see Selecting the Pause Time on page 45.

Call Waiting and Caller ID Compatible

If you subscribe to Caller ID service (p.21), your handset displays the second caller’s information while talking. After you hear a call-waiting tone, the caller’s phone number will be displayed.

You can answer the second call, keeping the first call on hold. Follow Telstra or your service provider instructions using RECALL .

• If the phone number is stored in the phonebook with its name, the caller’s name will also be displayed.

• Please contact Telstra or your service provider for details and availability in your area.

Using Caller ID Type II

When you receive a second call during a conversation, you will hear a signal tone following the call waiting tone and the conversation will be interrupted or muted for a short period of time. This is not the fault of the product as these events are normal.

Note: The tones are generated by the telephone company.

Caller ID

Caller ID Service

Caller ID is a service of your telephone company and will only operate if you have subscribed to this service. After subscribing to Caller ID, this phone will display the caller information.

If your unit is connected to a PBX or a telephone line that does not support this service, you will not be able to use it.

Standby Mode Display

H/set 1 10 Calls

When new calls have been received, the display shows the number of calls. In the example on the left, 10 new calls have been received.

17.8 14:59

Making a Call from the Caller ID List

The last 50 callers’ phone numbers are stored in the order the calls were received. When the 51st call is received, the oldest caller information is cleared. If the caller’s name has been stored with the number in the phonebook (see Storing Caller Information on page 26), the caller’s name will also be displayed.

To exit the operation, press at any time.

Press JOYSTICK (or move).

The newest caller information is displayed.4Search for the

Time Received

Date Received

Name

Tel No.

17.8 14:59

JOHN SMITH 0123456789

Select “ Caller ID”.

desired item.

Press TALK.

Cordless Telephone

• You can also press to make a call.

• “ ” indicates you have already viewed this caller information, or answered the call.

• If the caller has requested not to display his/her information, the display shows

“Private Caller”.

• If the caller dialled from an area which does not provide Caller ID service, the display shows “Out of Area”.

• If the items are scrolled at the end when you search for the desired item, an end tone sounds.

• If you store your area code (p.46), phone numbers from the same area will be dialled without the area code. You do not need to edit numbers to call back.

+ 47 hidden pages