Panasonic KX-TAW848 User Manual
Advanced Hybrid & Wireless PBX
User Manual
Model No. KX-TAW848
Thank you for purchasing the Panasonic Advanced Hybrid & Wireless PBX, KX-TAW848.
Please read this manual carefully before using this product and save this manual for future use.
Call Center
This PBX can establish Incoming Call Distribution
Groups (ICD Group) by which a large volume of
calls from the external customers could be received.
ICD
Group 01
ICD
Customers
Queuing
Group 02
You can forward your calls to a voice
processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.
Voice Mail Integration
1.8 Call Center 1.9.3 Voice Processing System
Wireless System
This PBX optionally supports a Portable Station
(PS) system. PSs can be used on the PBX
with other wired telephones.
(Station Message Detail Recording)
This PBX can record or print out call
information: date, time, extension no., dialed
no., duration, etc.
Call Record
Message
M
essage
Message
M
essage
Message
Message
Date
01/02/02
01/02/02
11:07AM
Appendix Consult your dealer
Easy Operation
If you are using a certain Panasonic telephone
that is equipped with a Navigator Key and a
display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of an incoming call or a message waiting
by the lamp if it is equipped.
Navigator Key
Message/Ringer Lamp
1.1 Before Operating the Telephones
Time
10:03AM
Ext
1230
2230
• • • • • • •
• • • • • • •
• • • • • • •
2 User Manual
Important Information
WARNING
• WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS,
DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS
UNIT TO YOUR DEALER.
• DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE
POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND
RECONNECT THE POWER FIRST.
• THIS UNIT IS EQUIPPED WITH A GROUNDING CONTACT PLUG. FOR SAFETY
REASONS, THIS PLUG MUST ONLY BE CONNECTED TO A GROUNDING
CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO
REGULATIONS.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE
EQUIPMENT AND IS EASILY ACCESSIBLE.
• TO PREVENT THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE.
• TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
CONNECTORS OF THE UNIT.
The following icons are used frequently in this manual.
!!
!!
Notice
The Proprietary Telephone is abbreviated as "PT".
The Single Line Telephone is abbreviated as "SLT".
The Portable Station is abbreviated as "PS".
The Proprietary Telephone with a Display is abbreviated as "Display PT".
ConditionsHints
User Manual 3
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons, including the following:
1.
Read and understand all instructions.
2.
Follow all warnings and instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
4.
Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or
laundry tub, in a wet basement, or near a swimming pool.
5.
Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6.
Slots and openings in the cabinet and the back or bottom are provided for ventilation; to protect
it from overheating, these openings must not be blocked or covered. The openings should never
be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product
should never be placed near or over a radiator or other heat source. This product should not be
placed in a built-in installation unless proper ventilation is provided.
7.
This product should be operated only from the type of power source indicated on the product
label. If you are not sure of the type of power supply to your home, consult your dealer or local
power company.
8.
This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin.
This plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable
to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not
defeat the safety purpose of the grounding type plug.
9.
Do not allow anything to rest on the power cord. Do not locate this product where the cord will
be abused by people walking on it.
10.
Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
11.
Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
12.
To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified
person when some service or repair work is required. Opening or removing covers may expose
you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when
the appliance is subsequently used.
13.
Unplug this product from the wall outlet and refer servicing to qualified service personnel under
the following conditions:
a)
When the power supply cord or plug is damaged or frayed.
b)
If liquid has been spilled into the product.
c)
If the product has been exposed to rain or water.
d)
If the product does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operating instructions because improper adjustment
of other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
e)
If the product has been dropped or the cabinet has been damaged.
4 User Manual
f)
If the product exhibits a distinct change in performance.
14.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
15.
Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
User Manual 5
Attention
• If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into
the telephone line. If the telephone operates properly, do not reconnect the unit to the line until
the problem has been repaired by an authorized Panasonic Factory Service Center. If the
telephone does not operate properly, chances are that the problem is in the telephone system,
and not in the unit.
• Keep the unit away from heating appliances and electrical noise generating devices such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the
performance of the unit.
• This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and
vibration, and should not be exposed to direct sunlight.
• Never attempt to insert wires, pins, etc., into the vents or holes of this unit.
• Do not use benzene, thinner, or the like, or any abrasive powder to clean the cabinet. Wipe it with
a soft cloth.
• Do not use any handset other than a Panasonic handset for KX-TAW848 use.
When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton.
Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send
the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product service
Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult
your dealer for detailed instructions.
6 User Manual
The serial number of this product may be found on the label affixed to the side of the
unit. You should note the model number and the serial number of this unit in the
space provided and retain this manual as a permanent record of your purchase to
aid in identification in the event of theft.
MODEL NO.:
SERIAL NO.:
For your future reference
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS
DEALER’S TELEPHONE NO.
User Manual 7
Table of Contents
1 Operation........................................................................................ 11
1.1 Before Operating the Telephones ........................................................................ 12
1.1.1 Before Operating the Telephones ............................................................................ 12
1.2 Making Calls........................................................................................................... 20
1.2.1 Basic Calling............................................................................................................ 20
1.2.2 Easy Dialing............................................................................................................. 23
1.2.3 Redial ...................................................................................................................... 26
1.2.4 When the Dialed Line is Busy or There is No Answer .............................................26
1.2.5 Alternate Calling—Ring/Voice ................................................................................. 32
1.2.6 Calling without Restrictions ..................................................................................... 32
1.2.7 Direct Inward System Access (DISA) ...................................................................... 34
1.2.8 Remote Setting........................................................................................................ 36
1.3 Receiving Calls ...................................................................................................... 38
1.3.1 Answering Calls ....................................................................................................... 38
1.3.2 Hands-free Answerback .......................................................................................... 39
1.3.3 Call Pickup............................................................................................................... 39
1.3.4 Trunk Answer From Any Station (TAFAS) ................................................................ 40
1.3.5 Answer/Release Button ........................................................................................... 40
1.4 During a Conversation .......................................................................................... 43
1.4.1 Call Transfer............................................................................................................. 43
1.4.2 Call Hold ..................................................................................................................45
1.4.3 Call Splitting.............................................................................................................48
1.4.4 Call Waiting.............................................................................................................. 50
1.4.5 Multiple Party Conversation..................................................................................... 53
1.4.6 Mute......................................................................................................................... 58
1.4.7 Headset Operation .................................................................................................. 59
1.5 Absence Settings .................................................................................................. 60
1.5.1 Call Forwarding........................................................................................................ 60
1.5.2 Absent Message ...................................................................................................... 63
1.5.3 Extension Lock ........................................................................................................ 64
1.6 Paging..................................................................................................................... 66
1.6.1 Paging...................................................................................................................... 66
1.6.2 Answering/Denying a Paging Announcement.......................................................... 67
1.7 Extension Settings ................................................................................................ 68
1.7.1 Timed Reminder...................................................................................................... 68
1.7.2 Do Not Disturb (DND).............................................................................................. 69
1.7.3 Call Waiting.............................................................................................................. 70
1.7.4 Executive Busy Override Deny ................................................................................ 71
1.7.5 Background Music (BGM)........................................................................................ 71
1.7.6 Data Line Security ................................................................................................... 72
1.7.7 Time Service ........................................................................................................... 72
1.7.8 Wireless XDP Parallel Mode.................................................................................... 73
1.7.9 Extension Feature Clear .......................................................................................... 74
1.8 Call Center.............................................................................................................. 75
1.8.1 Log-in/Log-out, Wrap-up.......................................................................................... 75
1.8.2 Manual Queue Redirection...................................................................................... 77
1.9 User-supplied Equipment..................................................................................... 79
8 User Manual
1.9.1 Doorphone/Door Opener .........................................................................................79
1.9.2 Host PBX..................................................................................................................80
1.9.3 Voice Processing System.........................................................................................81
1.10 Walking Extension .................................................................................................87
1.10.1 Walking Extension....................................................................................................87
1.11 Display Proprietary Telephone .............................................................................88
1.11.1 Call Log ....................................................................................................................88
1.11.2 Directories................................................................................................................90
2 Manager Operation........................................................................ 93
2.1 Control Features ....................................................................................................94
2.1.1 Extension Control .....................................................................................................94
2.1.2 Time Service Mode Control .....................................................................................94
2.1.3 Dial Tone Transfer ....................................................................................................95
2.1.4 External Background Music (BGM)..........................................................................96
2.1.5 Outgoing Messages (OGM) .....................................................................................96
3 Customizing Your Phone & System............................................. 99
3.1 Personal Programming........................................................................................100
3.1.1 Personal Programming...........................................................................................100
3.1.2 Settings on the Programming Mode.......................................................................101
3.1.3 Customizing the Buttons ........................................................................................109
3.2 Manager Programming ........................................................................................113
3.2.1 Programming Information.......................................................................................113
3.2.2 Manager Programming ..........................................................................................114
3.3 System Programming ..........................................................................................115
3.3.1 Programming Information.......................................................................................115
3.3.2 System Programming.............................................................................................118
4 Appendix ...................................................................................... 121
4.1 Troubleshooting ...................................................................................................122
4.1.1 Troubleshooting......................................................................................................122
4.2 Feature Number Table .........................................................................................125
4.2.1 Feature Number Table............................................................................................125
4.3 Tone.......................................................................................................................132
4.3.1 Tone .......................................................................................................................132
4.4 Quick Reference Guide........................................................................................136
4.4.1 Quick Reference Guide ..........................................................................................136
Index ...................................................................................................139
User Manual 9
10 User Manual
Section 1
Operation
This chapter shows you step by step how to use each
feature. Read this chapter to become familiar with the
many useful features of this PBX.
User Manual 11
1.1 Before Operating the Telephones
1.1 Before Operating the Telephones
1.1.1 Before Operating the Telephones
What Kind of Telephone Can Be Used?
You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic
proprietary telephone (PT) such as the KX-T7735. You can also use a Panasonic Portable Station
(PS), e.g., KX-TD7690. Use the feature depending on the telephone you are using. If you are using
a Panasonic proprietary telephone with a special feature button such as or a display (Display
PT) or both, you can follow the operation with the button or display messages for easy programming.
If you use a large display telephone (e.g., KX-T7735), you can follow the displayed messages to use
the features. If your telephone does not have feature buttons and/or a display, you may operate the
PBX by entering a feature number instead. Follow the operation for your type of telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected
proprietary telephone.
• If you use a Panasonic proprietary
telephone which does not have
feature buttons, you may change one
of the unused flexible buttons to a
feature button. Refer to "3.1.3
Customizing the Buttons".
Portable Station (PS) Registration
You must register your PS in the PBX and determine its extension number before initial use. For PS
registration, consult your dealer.
Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional parameter, if
required).
There are two types of feature numbers as follows:
• Flexible feature number
• Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other
numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the
default numbers (factory installed) are used for operations.
A flexible number is shown as (half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in the "Feature Number Table" (Appendix).
If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.
12 User Manual
1.1 Before Operating the Telephones
Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone"
(Appendix).
Display
In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary
telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not
be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings.
Some proprietary telephones also give you easy access to features. A message is displayed
depending on the feature. By pressing the Navigator Key, you can access the desired feature.
Furthermore, depending on the display proprietary telephone, you can operate features or make calls
using the display message. Refer to "1.11 Display Proprietary Telephone".
Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension number on
the display. Press the TRANSFER button while on-hook.
Examples
The displays and the illustrations shown as examples are from a telephone connected to the KXTAW 8 4 8.
Restrictions
Some features may be restricted at your extension under the system programming. Consult your
manager or dealer.
User Manual 13
1.1 Before Operating the Telephones
Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.
This feature cannot be used with a
single line telephone.
See "Programming" for Related
Programming if necessary.
Off-hook (One of the following).
• Lift the handset.
• Press the SP-PHONE button.
• Press the MONITOR button.
(To start talking, lift the
handset.)
• Press TALK button.
On-hook (One of the following).
• Hang up.
• Press the SP-PHONE button.
• Press the MONITOR button.
Press the corresponding feature
button on the proprietary
telephone.
8
(CO)
OR
9
OR
CO line
group no.
Seize a CO line (One of the
following).
• Press the CO button.
• Dial automatic line access
number 9.
• Dial CO line group access
number and CO line group
number.
Press the Call button on the
Doorphone.
Press the hookswitch lightly.
Ta lk .
desired no.
extension no.
phone no.
Enter the required number.
<Example>
You will hear a busy, confirmation,
dial, ring or ringback tone.
B. Tone: Busy Tone
account code
Enter the account code.
C. Tone: Confirmation Tone
D. Tone: Dial Tone
R. Tone: Ring Tone
R. B. Tone: Ringback Tone
Dial an extension number. Dial outside phone number.
outside
phone no.
Dial the telephone number.
14 User Manual
1.1 Before Operating the Telephones
SP
MONITOR
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of the useful
feature buttons described below. For a PS user, refer to "Operating Instructions" for PS. These
buttons make operations simple. The illustrations may differ from the buttons on your telephone.
Fixed Buttons
CO
(CO)
:
Used to make or receive an outside
call. (Button assignment is required.)
Also used as feature buttons. (Button
assignment is required.)
(Only the CO line "number" [e.g., 1, 2]
may be shown on some telephones.)
-
SP
PHONE
SP-PHONE
:
Used for hands-free operation.
MONITOR
AUTO DIAL/STORE
:
Used for System/Personal Speed
Dialing or storing program changes.
REDIAL
:
Used to redial the last dialed number.
INTERCOM
:
Used to make or receive intercom
calls.
MONITOR
:
Used for hands-free dialing. You can
monitor the party’s voice in hands-free
mode.
TRANSFER
:
Used to transfer a call to another party.
PAU SE
:
Used to insert a pause when storing a
telephone number. This button also
functions as the PROGRAM button
when there is no PROGRAM button on
your telephone.
MESSAGE
:
Used to leave a message waiting
indication or call back the party who left
the message waiting indication.
AUTO ANS (Auto Answer)/MUTE
:
Used to receive an incoming call in
hands-free mode or mute the
microphone during a conversation.
HOLD
:
Used to place a call on hold.
CONF (Conference)
:
Used to establish a multiple party
conversation.
FLASH/RECALL
FLASH/RECALL
:
Used to disconnect the current call and
make another call without hanging up.
Call Forwarding (FWD)/Do Not
Disturb (DND)
:
Used to perform Call Forwarding
(FWD) or Do Not Disturb (DND).
User Manual 15
1.1 Before Operating the Telephones
VOICE CALL
VOICE CALL
Used to monitor an intercom call
automatically, but it cannot be used for
hands-free conversations.
PROGRAM
Used to enter and exit the
Programming mode.
:
Navigator Key/Volume Key
:
Used to adjust the volume and the
display contrast or select desired
items.
:
(PF)
Programmable Feature (PF)
:
Located on the right part of the CO
button array or on the DSS Console.
Assigns the desired button and used to
access the stored feature. Mostly used
as a One-touch Dialing button. (Only
the "F and number" may be shown on
some telephones.)
Customized Buttons
If the term is in parentheses like (Account) in this section, it means a flexible button has been made
into an "Account" button. To customize, refer to "3.1.3 Customizing the Buttons".
Buttons Feature
Loop-CO (L-CO)
Used to access an idle CO line for making outside calls.
Incoming outside calls from any CO line arrive at this button.
Used to access an idle CO line in a specified CO line group for making
Group-CO (G-CO)
outside calls.
Incoming calls from CO lines in the assigned CO line group arrive at this
button.
Single-CO (S-CO) Used to access a specified CO line for making or receiving outside calls.
Direct Station Selection (DSS)
Used to access an extension with one-touch.
It is also possible to be changed to the other feature button.
One-touch Dialing Used to access a desired party or system feature with one-touch.
Group Directory Number (GDN)
Message
Used to access a specified incoming call distribution group for making or
receiving calls.
Used to leave a message waiting indication or call back the party who left
the message waiting indication.
Message for another extension Used to have a Message button for another extension.
Call Forwarding (FWD)/Do Not
Disturb (DND)—Both calls
Used to forward all calls to a specified destination or refuse.
FWD/DND—Outside calls Used to forward CO line calls to a specified destination or refuse.
FWD/DND—Intercom calls Used to forward intercom calls to a specified destination or refuse.
Group FWD—Both calls Used to forward all the calls to your group to a specified destination.
16 User Manual
1.1 Before Operating the Telephones
Buttons Feature
Group FWD—Outside calls Used to forward the CO line calls to your group to a specified destination.
Group FWD—Intercom calls
Used to forward the intercom calls to your group to a specified
destination.
Account Used to enter an account code.
Conference Used to establish a multiple party conversation.
Terminate
External Feature Access (EFA)
Used to disconnect the current call and make another call without
hanging up.
Used to access special features offered by a host PBX or a telephone
company.
Call Park Used to park or retrieve a call in a preset parking zone.
Call Park (Automatic Park
Zone)
Used to park a call in an idle parking zone automatically.
Call Log Used to show the incoming call information.
Call Log for ICD Group Used to have a Call Log button for incoming call distribution group.
Log-in/Log-out Used to switch between the log-in and log-out mode.
Log-in/Log-out of a specified
group
Used to have a Log-in/Log-out button for another incoming call
distribution group.
Log-in/Log-out for all groups Used to have a Log-in/Log-out button for all groups.
Hurry-up
Used to transfer the longest waiting call in the queue of an incoming call
distribution group to the overflow destination.
Wrap-up Used to switch the wrap-up status, Ready and Not Ready mode.
System Alarm Used to confirm a PBX error. For more details, consult your dealer.
Time Service (Day/Night/
Lunch/Break)
Used to switch the time service mode.
Answer Used to answer an incoming call.
Release
Toll Restriction (TRS)
Time Service Switching Mode
(Automatic/Manual)
Used to disconnect the line during or after a conversation or to complete
a Call Transfer.
Used to change the toll restriction level of other extension users
temporarily.
Used to switch the time service mode, Automatic or Manual.
Two-way Record Used to record a conversation into your own mailbox.
Two-way Transfer Used to record a conversation into the mailbox of a specific extension.
One-touch Two-way Transfer
Live Call Screening (LCS)
Used to record a conversation into the mailbox of a specific extension
with one-touch.
Used to monitor your own voice mailbox while an incoming caller is
leaving a message and, if desired, intercept the call.
Voice Mail Transfer Used to transfer a call to the mailbox of a specified extension.
User Manual 17
1.1 Before Operating the Telephones
How to Follow the Steps
An example of system operation is shown below.
Calling Another Extension
To another extension (Intercom Call)
PT and SLT
PT/SLT/PS
extension no.
OR
(DSS)
Off-hook.
The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.
To call using a directory, refer to "1.11.2 Using the Directories".
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
Customizing Your Phone
Dial extension number
or press DSS.
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
Talk.
Feature title
Operation steps
The description of the
icons are explained on
"Icon Descriptions".
Conditions
Hints
Programming References: The related or required programming is noted.
18 User Manual
Connection Example
This diagram shows you a connection example.
Telephone Company
(Analog CO Lines)
Computer
Advanced Hybrid & Wireless PBX
1.1 Before Operating the Telephones
Computer
Printer
Doorphone & Door Opener
External Music Source
Pager/
Speaker
Amplifier
Wireless Phone
Portable
Station
Voice Processing
Cell
Station
System
Single Line
Telephone
Analog
Proprietary
Telephone
Fax Machine
DSS Console
User Manual 19
1.2 Making Calls
1.2 Making Calls
1.2.1 Basic Calling
— Calling Another Extension
— Calling an Outside Party
— Account Code Entry
Calling Another Extension
Intercom Call
PT and SLT
PT/SLT/PS
extension no.
OR
(DSS)
Off-hook.
extension number
or press
DSS
.
Talk.Dial
• The DSS button light shows the current status as follows:
Off:
The extension is idle.
Red on:
Your or another extension is using the line.
• To call using a directory, refer to "1.11.2 Directories".
•
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
Operator Call
You can call an extension or a group assigned as the operator.
PT/SLT/PS
0
Off-hook.
Enter
0
.
20 User Manual
1.2 Making Calls
Calling an Outside Party
You have to seize a CO line before dialing an outside phone number because external calls are made
via your PBX.
Select one of the following methods:
Automatic Line Access
PT/SLT/PS
(L-CO)
OR
outside
phone no.
9
Off-hook. Talk.
Press L-CO or
enter automatic
line access number.
Dial outside
phone number.
CO Line Group Access
PT and SLT
PT/SLT/PS
(G-CO)
OR
CO line
8
group no.
Off-hook. Talk.
Press
G-CO
or enter
line group access number
and then
number
CO line group
(2 digits).
CO
outside
phone no.
outside phone
Dial
number
.
To select the specified CO line
PT and SLT
PT/PS
(S-CO)
Off-hook. Talk.
Press
S-CO
. Dial
outside
phone no.
outside
phone number
.
• Each of the S-CO button or G-CO button light shows the current status as follows:
Off
: The line is idle.
Red on
: The line is in use.
• You may be restricted from making a call to the specified outside party. To make a call,
refer to "1.2.6 Calling without Restrictions".
User Manual 21
1.2 Making Calls
•
To confirm number before dialing
, you can enter a phone number and confirm it on the
display and then go off-hook. (Predialing)
•
To make a call to another party without going on-hook
, press the FLASH/RECALL
button. It will re-access the CO line and provide external dial tone. Pressing the Terminate
button will provide intercom dial tone. You can dial the new phone number without going
on/off-hook.
Customizing Your Phone
• 3.1.2 Settings on the Programming Mode–
Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
• 3.1.3 Customizing the Buttons
Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (SCO) button or a Terminate button.
Account Code Entry
You may give a specified account code to extension users and check their telephone usage. You can
specify an account code for each client and check the call duration.
PT/SLT/PS
(Account)
OR
94
Off-hook.
outside
phone
Dial
outside
phone number
Seize CO line before entering
outside phone number.
A Panasonic proprietary telephone extension user
•
no.
Press
enter
.
Account
49
.
or
account code
Enter
account code
(max. 10 digits).
D.Tone
Enter #.
can enter an account code during
a conversation and when hearing reorder tone after the other party hangs up.
• Account codes may use the digits "0" through "9".
•
If you enter the wrong code,
press the " " key and re-enter the account code.
• You may not be able to make an outside call without an account code. Entry mode is
assigned to each user. Ask your manager for your mode.
•
For your convenience,
you can store the code with the phone number in the memory
(e.g., Speed Dialing).
22 User Manual
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit an Account button.
1.2.2 Easy Dialing
This is convenient for frequently dialed phone numbers.
— One-touch Dialing
— Personal Speed Dialing
— System Speed Dialing
— Hot Line
— Quick Dialing
One-touch Dialing
You can store a phone number into the flexible button for one-touch operation.
1.2 Making Calls
PT/PS
(One-touch
Dialing)
Press
Off-hook.
Dialing
One-touch
.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a One-touch Dialing button, store the desired phone number or feature
number.
Personal Speed Dialing
You can store numbers at your extension for your personal use. (Default: 10 numbers, 00-09)
This feature is also known as Station Speed Dialing.
User Manual 23
1.2 Making Calls
To store a phone number
PT/SLT
Off-hook.
To dial
PT/SLT
Off-hook.
Enter 30.
Press
or enter .
03
Enter
dialing number
(2 digits).
OR
AUTO DIAL
personal speed
dialing no.
personal speed
Enter
desired
phone no.
Enter
phone number
(max. 32 digits).
Enter CO line access number
before outside phone number.
. Dial
dialing number
• To call using a directory, refer to "1.11.2 Directories".
desired
personal speed
dialing no.
personal speed
Enter
#
(2 digits).
C.Tone
.
On-hook.
System Speed Dialing
You can make calls using speed dialing numbers stored in the PBX.
PT/SLT/PS
system speed
OR
Off-hook.
AUTO DIAL
Press
or enter .
• To call using a directory, refer to "1.11.2 Directories".
dialing no.
Dial
system speed
dialing number
(3 digits).
Hot Line
You can make an outside call simply by going off-hook if you have preprogrammed your phone.
This feature is also known as Pickup Dialing.
24 User Manual
To store a phone number
PT/SLT/PS
1.2 Making Calls
Off-hook.
To set/cancel
PT/SLT/PS
Off-hook.
To dial
7
Enter
4 0
740
.
Enter
4 07
740
2
Enter 2.
.
desired
no.
phone
Enter
desired
phone number
(max. 32 digits).
Enter CO line access number
before outside phone number.
Set
1
OR
Cancel
0
Enter 1 to set
0
to cancel.
or
Enter #.
C.Tone
C.Tone
On-hook.
On-hook.
PT/SLT/PS
Off-hook.
•
To call another party
number is dialed.
• You should assign the intercom line as the seized line when going off-hook. (Preferred Line
Assignment— Outgoing)
• If canceling Hot Line is difficult because this feature is activated immediately after going
off-hook, consult your dealer.
Customizing Your Phone
• 3.1.2 Settings on the Programming Mode—
Select the seized line when going off-hook.
, dial the desired party’s phone number before the preprogrammed
Preferred Line Assignment—Outgoing
User Manual 25
1.2 Making Calls
Quick Dialing
You can make a call simply by pressing the preprogrammed number for quick dialing. For details,
consult your manager or dealer.
PT and SLT
PT/SLT/PS
quick dialing no.
Off-hook.
quick dialing
Dial
number
(max. 4 digits).
• It is a useful feature for Hotel.
For example, to dial the Room Service, dial the digit "3", not the full extension number.
1.2.3 Redial
This is convenient when calling the same outside party again.
— Last Number Redial
Last Number Redial
PT/SLT/PS
OR
REDIAL
Off-hook.
Press
or enter #.
• Up to 32 digits can be stored and redialed.
• After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry.
1.2.4 When the Dialed Line is Busy or There is No Answer
— Automatic Callback Busy
— Call Waiting
— Message Waiting
— Executive Busy Override
— Call Monitor
— DND Override
26 User Manual
Automatic Callback Busy
You can set the telephone to receive callback ringing:
• when a dialed extension becomes idle.
• when your desired CO line that is in use by another extension becomes idle.
You cannot set Automatic Callback Busy for a busy party outside of the PBX.
When you answer the callback ringing:
• For an outside call: The line is seized.
• For an intercom call: The called extension starts ringing automatically.
To set (for both extension and CO line)
PT/SLT/PS
While hearing a busy tone
1.2 Making Calls
6
C.Tone
Enter 6.
On-hook.
To answer the callback ringing from an idle extension
PT/SLT/PS
While hearing a callback ringing
R.B.Tone
Off-hook.
Talk.
To answer the callback ringing from an idle CO line
PT/SLT/PS
While hearing a callback ringing
outside
phone no.
Off-hook.
Dial
outside
phone number
.
Talk.
• If you do not answer the callback ringing within 10 seconds, this feature will be canceled.
User Manual 27
1.2 Making Calls
Automatic Callback Busy Cancel
PT/SLT/PS
Off-hook.
4 6
Enter 46.
C.Tone
On-hook.
Call Waiting
You can inform the called party that your call is waiting.
This feature is also known as Busy Station Signaling (BSS).
PT/SLT/PS
While hearing a busy tone
1
Enter 1.
Message Waiting
For a caller
When the called extension is busy or does not answer
your call, you can leave a notification so that the called
party may call you back.
For a called extension
As a message receiver, the Message button light or
Message/Ringer Lamp lets you know that a call has been
received. If you receive notification, you can call back the
caller by a simple operation.
For a caller
To leave a message waiting indication
PT/SLT/PS
When the called extension is busy or does not answer
OR
4
Press MESSAGE
or enter 4.
28 User Manual
C.Tone
On-hook.
To leave/cancel a message waiting indication
PT/SLT/PS
PT and SLT
Leave
1
07
OR
0
Cancel
desired
extension no.
1.2 Making Calls
C.Tone
Off-hook.
Enter 70.
Enter 1 to leave
or 0 to cancel.
For a called extension
To check the left message and call back
PT/PS
While on-hook
Press
MESSAGE
until the desired
extension appears.
Off-hook.
To call back
PT/SLT/PS
Talk.
Enter desired
extension number.
On-hook.
OR
2
Off-hook.
0
7
Press MESSAGE or enter 70 and then 2.
To clear message waiting indications left on your extension
PT/SLT/PS
your
extension no.
Dial your
extension number.
Off-hook.
Enter 70.
07
0
Enter 0.
Talk.
C.Tone
On-hook.
User Manual 29
1.2 Making Calls
• The Message button light or Message/Ringer Lamp shows the current status as follows:
Off
: No message
Red on
: You have a message.
• The display shows the messages starting with the most recent call.
• On your PT, you can establish one or more "Message for another extension" buttons.
These buttons can accept the message notification of other extensions or various
incoming call distribution groups.
In other words, you can monitor the message notifications of other telephones.
• A single line telephone extension user will hear a special dial tone as the message waiting
notification when going off-hook.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Message button or Message for another extension button.
Executive Busy Override
The preprogrammed extension can call someone who is busy on the telephone and establish a threeparty conversation.
To join
PT/PS
Outside call
Off-hook.
Press
corresponding
PT/SLT/PS
Intercom call
While hearing a busy tone
3
Enter 3.
C.Tone
(CO)
B. Tone C.Tone
CO
.
Talk.
3
Enter 3.
Talk.
30 User Manual
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