Page 1
Operating Instructions
Personal Facsimile
Model No.KX-FT932FX
Facsimile
with Digital Answering System
Model No.KX-FT938FX
KX-FT938
Thank you for purchasing a Panasonic fax
machine.
Please read these operating instructions
before using the unit and save for future
reference.
These units are compatible with Caller ID.
To use this feature, you must subscribe to
the appropriate service of your service
provider.
Page 2
Table of Contents
1. Table of Contents
1. Installation and Quick Start
Accessories
1.1 Included accessories..................................... 4
1.2 Accessory information................................... 4
Connections and Set up
1.3 Connections .................................................. 4
1.4 Recording paper............................................ 5
Quick Start
1.5 Fax sending / Copying................................... 5
1.6 Fax receiving ................................................. 6
1.7 Answering machine (KX-FT938 only)............ 6
2. Important Information
Important safety instructions
2.1 Important safety instructions ......................... 7
2.2 Information on Disposal for Users of Waste
Electrical & Electronic Equipment (private
households)................................................... 7
2.3 For best performance .................................... 8
3. Preparation
Location of Controls
3.1 Location of Controls ...................................... 9
Finding the Controls
3.2 Overview ..................................................... 10
Vo lu m e
3.3 Adjusting volume ......................................... 11
Initial Programming
3.4 Dialling mode............................................... 11
3.5 Date and time.............................................. 11
3.6 Your logo...................................................... 12
3.7 Your fax number .......................................... 13
dial................................................................21
5.4 Broadcast transmission................................22
Receiving Faxes
5.5 Selecting the way to use your fax machine..23
5.6 Receiving a fax manually – Auto answer OFF .
24
5.7 Receiving a fax automatically – Auto answer
ON................................................................25
5.8 Receive polling.............................................26
6. Copy
Copying
6.1 Making a copy..............................................27
7. Answering Machine (KX-FT938
only)
Greeting
7.1 Recording your greeting message ...............28
Memo Message
7.2 Leaving a message for others or yourself ....28
Incoming Messages
7.3 Listening to recorded messages ..................28
Remote Operation
7.4 Operating from a remote location.................30
7.5 Pager call .....................................................31
8. Programmable Features
Features Summary
8.1 Programming................................................32
8.2 Basic features ..............................................32
8.3 Advanced features .......................................33
8.4 Direct commands for programming features 35
4. Telephone
Making and Answering Calls
4.1 Phonebook .................................................. 14
4.2 One-touch dial feature................................. 15
Recording
4.3 Recording a telephone conversation (KX-
FT938 only) ................................................. 16
Caller ID
4.4 Caller ID service.......................................... 16
4.5 Viewing and calling back using caller
information................................................... 16
4.6 Editing a caller’s telephone number before
calling back.................................................. 17
4.7 Erasing caller information............................ 18
4.8 Storing caller information into the phonebook /
one-touch dial.............................................. 18
5. Fax
Sending Faxes
5.1 Sending a fax manually ............................... 20
5.2 Documents you can send............................ 20
5.3 Sending a fax using the phonebook / one-touch
2
9. Help
Error Messages
9.1 Error messages – Reports...........................38
9.2 Error messages – Display ............................38
Troubleshooting
9.3 When a function does not work, check here 40
10.Maintenance
Jams
10.1 Recording paper jams..................................44
10.2 Document jams – sending............................44
Cleaning
10.3 Document feeder / scanner glass cleaning..45
10.4 Thermal head cleaning ................................45
11.General Information
Printed Reports
11.1 Reference lists and reports ..........................46
Specifications
11.2 Specifications...............................................47
Page 3
User record
11.3 User record.................................................. 48
12.Index
12.1 Index........................................................... 49
Table of Contents
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1. Installation and Quick Start
1Inst allation and Quick StartAccessories
1.1 Included accessories
1 Telephone line cord 2 Handset
3 Handset cord 4 Recording paper
(10 metres long)
5 Paper stacker
(KX-FT938 only)
Note:
L If any items are missing or damaged, contact the
place of purchase.
L Save the original carton and packing materials for
future shipping and transportation of the unit.
6 Operating instructions
Connections and Set up
1.3 Connections
Important:
L The unit will not function when there is a power
failure. To make calls in emergency situations,
you should connect a telephone that can
function during a power failure to the telephone
line.
1 Paper stacker (KX-FT938 only)
L The paper stacker may not be shown in all
illustrations in these operating instructions.
2 Power cord
L Connect to the power outlet (220 V – 240 V, 50/60
Hz).
3 Telephone line cord
L Connect to [LINE] jack and a single telephone
line jack.
4 [EXT] jack (KX-FT932 only)
L Remove the stopper if attached.
5 Handset cord
6 Extension telephone (not included)
4
1
1.2 Accessory information
1.2.1 Available accessories
– Standard thermal recording paper*1 (KX-A106):
216 mm × 30 m roll, with 25 mm core
*1 Use only the included or specified recording
paper. Using other recording paper may affect
print quality and/or cause excessive wear to the
thermal head.
5
2
Caution:
L When you operate this product, the power outlet
should be near the product and easily
accessible.
L Be sure to use the telephone line cord included in
this unit.
L Do not extend the telephone line cord.
L Keep the unit away from walls as far as possible
to prevent a recording paper jam.
Note:
L Before you can make calls, the dialling mode setting
may need to be changed (page 11).
3
6
4
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1. Installation and Quick Start
{
}
1.4 Recording paper
A Open the top cover by pressing the top cover release
button (1).
1
B Install the recording paper.
Correct
Incorrect
C Insert the leading edge of the paper into the opening
above the thermal head (1).
1
E Close the top cover securely by pushing down on
both sides.
F For KX-FT932:
Press {FAX/START}, then tear off the excess paper
by pulling it towards you.
FAX/START
For KX-FT938:
Press {FAX/START} to cut the paper.
D Pull the paper out of the unit.
L Make sure that there is no slack in the paper roll.
{FAX/START}
Note:
L If the paper is secured with glue or tape, cut
approximately 15 cm from the beginning of the roll
before installing it.
L When the power cord is connected, a message is
printed each time the top cover is opened then
closed. If the recording paper is installed upside
down, the message will not be printed. Install the
paper correctly.
L For accessory information, see page 4.
Quick Start
1.5 Fax sending / Copying
A Open the document feeder tray.
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1. Installation and Quick Start
B Adjust the document guides (1), and insert the
document FACE DOWN.
1
C To send a fax:
Dial the fax number and press {FAX/START}.
To make a copy:
Press {COPY}.
{COPY}
{FAX/START}
L For further details to send a fax, see page 20.
For further details to make a copy, see page 27.
1.7 Answering machine (KXFT938 only)
1.7.1 Recording your own greeting
message
{STOP}
{MIC}
A
Press {RECORD} 2 times.
B Press {SET}.
C Speak clearly about 20 cm away from {MIC}, for up
to 16 seconds.
D To stop recording, press {STOP}.
L For further details, see page 28.
1.7.2 Listening to recorded messages
The display will show the total number of recorded
messages.
{RECORD}
{SET}
1.6 Fax receiving
A Lift the handset to answer the call.
B To receive a fax document, press {FAX/START}.
{FAX/START}
L For further details, see page 24.
L You can select how you want the unit to receive
calls according to your needs (page 23).
6
PLAYBACK}
{
When the {AUTO ANSWER} indicator flashes:
Press {PLAYBACK}. New messages will be played.
When the {AUTO ANSWER} indicator is ON:
Press {PLAYBACK}. All messages will be played.
L For further details, see page 28.
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2. Important Information
2Important InformationImportant safety instructions
2.1 Important safety instructions
When using this unit, basic safety precautions should
always be followed to reduce the risk of fire, electric
shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this
unit.
3. Unplug this unit from power outlets before cleaning.
Do not use liquid or aerosol cleaners.
4. Do not use this unit near water, for example near a
bathtub, wash bowl, kitchen sink, etc.
5. Place the unit securely on a stable surface. Serious
damage and/or injury may result if the unit falls.
6. Do not cover slots and openings on the unit. They are
provided for ventilation and protection against
overheating. Never place the unit near radiators, or in
a place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you
are not sure of the type of power supplied to your
home, consult your dealer or local power company.
8. For safety purposes this unit is equipped with a
grounded plug. If you do not have this type of outlet,
please have one installed. Do not defeat this safety
feature by tampering with the plug.
9. Do not place objects on the power cord. Install the
unit where no one can step or trip on the cord.
10. Do not overload power outlets and extension cords.
This can result in the risk of fire or electric shock.
11. Never push any objects through slots in this unit. This
may result in the risk of fire or electric shock. Never
spill any liquid on the unit.
12. To reduce the risk of electric shock, do not
disassemble this unit. Take the unit to an authorised
service centre when service is required. Opening or
removing covers may expose you to dangerous
voltage or other risks. Incorrect reassembly can
cause electric shock when the unit is subsequently
used.
13. Unplug this unit from power outlets and refer
servicing to an authorised service centre when the
following conditions occur:
A. When the power cord is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the
operating instructions. Adjust only controls
covered by the operating instructions. Improper
adjustment may require extensive work by an
authorised service centre.
E. If the unit has been dropped or physically
damaged.
F. If the unit exhibits a distinct change in
performance.
14. During thunderstorms, avoid using telephones
except cordless types. There may be a remote risk of
an electric shock from lightning.
15. Do not use this unit to report a gas leak, when in the
vicinity of the leak.
SAVE THESE INSTRUCTIONS
CAUTION:
Installation
L Never install telephone wiring during a lightning
storm.
L Never install telephone jacks in wet locations unless
the jack is specifically designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
L Use caution when installing or modifying telephone
lines.
L Do not touch the plug with wet hands.
WARNING:
L To prevent the risk of fire or electrical shock, do not
expose this product to rain or any type of moisture.
L Unplug this unit from power outlets if it emits smoke,
an abnormal smell or makes unusual noise. These
conditions can cause fire or electric shock. Confirm
that smoke has stopped and contact an authorised
service centre.
2.2 Information on Disposal for
Users of Waste Electrical &
Electronic Equipment (private
households)
This symbol on the products and/or accompanying
documents means that used electrical and electronic
products should not be mixed with general household
waste.
For proper treatment, recovery and recycling, please
take these products to designated collection points,
where they will be accepted on a free of charge basis.
Disposing of this product correctly will help to save
valuable resources and prevent any potential negative
effects on human health and the environment which
could otherwise arise from inappropriate waste
handling. Please contact your local authority for further
details of your nearest designated collection point.
Penalties may be applicable for incorrect disposal of this
waste, in accordance with national legislation.
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2. Important Information
For business users in the European Union
If you wish to discard electrical and electronic
equipment, please contact your dealer or supplier for
further information.
Information on Disposal in other Countries outside
the European Union
This symbol is only valid in the European Union.
If you wish to discard this product, please contact your
local authorities or dealer and ask for the correct method
of disposal.
2.3 For best performance
Environment
L Keep the unit away from electrical noise generating
devices, such as fluorescent lamps and motors.
L The unit should be kept free from dust, high
temperature and vibration.
L The unit should not be exposed to direct sunlight.
L Do not place heavy objects on top of the unit.
L The unit should be kept away from heat sources such
as heaters, kitchen stoves, etc. It should not be
placed in rooms where the temperature is less than 5
°C or greater than 35 °C. Damp basements should
also be avoided.
Connection
L If any other device is connected on the same line,
this unit may disturb the network condition of the
device.
L If you use the unit with a computer and your internet
provider instructs you to install a filter (1), please
connect the telephone line cord as follows.
1
Speakerphone operation (KX-FT938 only)
L Use the speakerphone in a quiet room.
Routine care
L Wipe the outer surface of the unit with a soft cloth. Do
not use benzine, thinner, or any abrasive powder.
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3Pr eparation
10
10
3.1 Location of Controls
KX-FT932
A
3. Preparation
I
CDB
J
KX-FT938
A
KL O
N
CE FB
Q
S
1
6
2
7
3
8
T
G
U
H
4
9
5
10
W
V
I
J
KL P
M
N
R
S
1
6
2
7
3
8
T
U
4
9
5
10
W
V
9
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3. Preparation
12 3 4
678
5
A {CALLER ID}
L To use Caller ID features (page 16, 17, 18).
B {STOP}
L To stop an operation or programming session.
L To erase a character/number (page 13). Press
and hold to erase all characters/numbers.
C {R}
L To access special telephone services or for
transferring extension calls.
D {REDIAL} (KX-FT932 only)
L To redial the last number dialled. If the line is busy
when you make a phone call using the
{MONITOR} (KX-FT932) button, the unit will
automatically redial the number up to 11 times.
E {REDIAL/PAUSE} (KX-FT938 only)
L To redial the last number dialled. If the line is busy
when you make a phone call using the {SP-
PHONE} (KX-FT938) button, the unit will
automatically redial the number up to 11 times.
L To insert a pause during dialling.
F {RECORD} (KX-FT938 only)
L To record your greeting message (page 28).
L To record a telephone conversation (page 16).
G {ERASE} (KX-FT938 only)
L To erase messages (page 29).
L To erase a stored item (page 15).
H {PLAYBACK} (KX-FT938 only)
L To play messages (page 28).
I {AUTO ANSWER}
L To turn the auto answer setting ON/OFF (page
23, 24, 25).
J Station keys
L To use one-touch dial feature (page 15).
K {FAX/START}
L To start sending or receiving a fax.
L {COPY}
L To copy a document (page 27).
M {MIC} (KX-FT938 only)
L The built-in microphone.
N {TONE}
L To change from pulse to tone temporarily during
dialling when your line has rotary pulse services.
O {PAU SE } (KX-FT932 only)
L To insert a pause during dialling.
P {MUTE} (KX-FT938 only)
L To mute your voice to the other party during a
conversation. Press this button again to resume
the conversation.
Q {MONITOR} (KX-FT932 only)
L To initiate dialling without lifting the handset.
R {SP-PHONE} (KX-FT938 only)
L For speakerphone operation (page 8, 15).
S {BROADCAST}
L To transmit a document to multiple parties (page
22).
T Navigator/{VOLUME}{PHONEBOOK}
L To search for a stored item (page 14, 21).
L To select features or feature settings during
programming (page 32).
L To adjust volume (page 11).
L To open a phonebook.
U {SET}
L To store a setting during programming.
V {MENU}
L To initiate or exit programming.
W {LOWER}
L To select stations 6-10 for the one-touch dial
feature (page 15, 18, 21).
Finding the Controls
3.2 Overview
* The pictured model is KX-FT938.
1 Speaker
2 Document guides
3 Paper stacker (KX-FT938 only)
L The paper stacker may not be shown in all
illustrations in these operating instructions.
4 Document feeder tray
5 Top cover
6 Document exit
7 Document entrance
8 Top cover release button
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3. Preparation
Volume
3.3 Adjusting volume
{SET}
Ringer volume
While the unit is idle, press {A} or {B}.
L If any documents are in the document entrance, you
cannot adjust the volume. Confirm that there are no
documents in the entrance.
To turn the ringer OFF
1. Press {B} repeatedly to display “RINGER OFF=
OK?”.
2. Press {SET}.
L When a call is received, the unit will not ring and will
display “INCOMING CALL”.
L To turn the ringer back ON, press {A}.
Ringer type
L You can select the ringer types from one of 3 types
for outside calls (feature #17 on page 33).
{A}{B}
1 Press {MENU}.
SYSTEM SETUP
PRESS [()]
2 Press {<} or {>} repeatedly to display the following.
DIALLING MODE
=TONE [±]
3 Press {A} or {B} repeatedly to display the desired
setting.
4 Press {SET}.
L The next feature will be displayed.
5 Press {MENU}.
3.5 Date and time
You must set the date and time.
L The other party’s fax machine will print the date and
time on each page you send according to your unit’s
date and time setting.
L The accuracy of the clock is approximately ±60
seconds a month.
L If a power failure occurs, the date and time setting
may be lost. If the correct date and time is not
displayed after the power has been restored, set the
date and time again.
Handset receiver volume
While using the handset, press {A} or {B}.
Speaker volume
While using the monitor/speakerphone, press {A} or
{B}.
Answering machine volume (KX-FT938 only)
While listening to messages, press {A} or {B}.
Initial Programming
3.4 Dialling mode
If you cannot dial (page 20), change this setting
depending on your telephone line service. For tone dial
service, select “TONE” (default). For rotary pulse dial
service, select “PULSE”.
{A}{B}{<}{>}
{SET}
{MENU}
{
<}{>}
{MENU}
{SET}
1 Press {MENU}.
SYSTEM SETUP
PRESS [()]
2 Press {<} or {>} repeatedly to display the following.
SET DATE & TIME
PRESS SET
3 Press {SET}.
L The cursor (|) will appear on the display.
D:|01/M:01/Y:06
TIME: 00:00
4 Enter the current date/month/year by selecting 2
digits for each.
Example: 10 August, 2006
Press {1}{0} {0}{8} {0}{6}.
D:10/M:08/Y:06
TIME: |00:00
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3. Preparation
5 Enter the current hour/minute by selecting 2 digits for
each. Press {*} repeatedly to select “AM”, “PM”, or
24-hour time entry.
L When neither “AM” nor “PM” is displayed, 24-
hour time entry is selected.
Example: 15:20 (24-hour time entry)
Press {1}{5} {2}{0}.
D:|10/M:08/Y:06
TIME: 15:20
6 Press {SET}.
L The next feature will be displayed.
7 Press {MENU}.
To correct a mistake
Press {<} or {>} to move the cursor to the incorrect
number, and make the correction.
3.6 Your logo
Your logo will be printed on the top of each page sent
from your unit.
The logo can be your name or the name of your
company.
{R}
To select characters with the dial keypad
Keypad Characters
{1} Space # & ’ ( )
@ ,–./1
{2} ABC2
abc2
{3} DEF 3
def 3
{4} GHI 4
ghi 4
{5} JKL5
jkl5
{6} MNO6
mn o 6
{7} PQRS7
pqr s7
{8} TUV8
tuv8
{STOP}
{A}{B}{<}{>}
{SET}
{MENU}
1 Press {MENU}.
SYSTEM SETUP
PRESS [()]
2 Press {<} or {>} repeatedly to display the following.
YOUR LOGO
PRESS SET
3 Press {SET}.
L The cursor (|) will appear on the display.
LOGO=|
4 Enter your logo, up to 30 characters. See the
following character table for details.
5 Press {SET}.
L The next feature will be displayed.
6 Press {MENU}.
{9} WX Y Z 9
wxyz9
{0} Space 0
{*} To change uppercase or lowercase
letter.
{R} To enter a hyphen.
{STOP} To delete a digit.
Note:
L To enter another character that is located on the
same dial key, press {>} to move the cursor to the
next space.
To enter your logo
Example: “BILL”
1. Press {2} 2 times.
LOGO=|B
2. Press {4} 3 times.
LOGO=B|I
3. Press {5} 3 times.
LOGO=BI|L
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Page 13
4. Press {>} to move the cursor to the next space and
press {5} 3 times.
LOGO=BIL|L
3. Preparation
3.7 Your fax number
Your fax number will be printed on the top of each page
sent from your unit.
To change uppercase or lowercase letters
Pressing the {*} button will change to uppercase or
lowercase letters alternately.
1. Press {2} 2 times.
LOGO=|B
2. Press {4} 3 times.
LOGO=B|I
3. Press {*}.
LOGO=B|i
4. Press {5} 3 times.
LOGO=Bi|l
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
character.
2. Press {STOP}.
L To erase all characters, press and hold {STOP}.
3. Enter the correct character.
{R}
{STOP}
{SET}
{<}{>}
{MENU}
1 Press {MENU}.
SYSTEM SETUP
PRESS [()]
2 Press {<} or {>} repeatedly to display the following.
YOUR FAX NO.
PRESS SET
3 Press {SET}.
L The cursor (|) will appear on the display.
NO.=|
To select characters using {A} or {B}
Instead of pressing the dial keys, you can select
characters using {A} or {B}.
1. Press {B} repeatedly to display the desired
character. Characters will be displayed in the
following order:
1 Uppercase letters
2 Number
3 Symbol
4 Lowercase letters
L If you press {A}, the order will be reversed.
2. Press {>} to insert the character.
3. Return to step 1 to enter the next character.
4 Enter your fax number, up to 20 digits.
Example: NO.=1234567|
5 Press {SET}.
L The next feature will be displayed.
6 Press {MENU}.
Note:
L The {*} button enters a “+” and the {#} button
enters a space.
Example: +234 5678
Press {*}{2}{3}{4}{#}{5}{6}{7}{8}.
L To enter a hyphen in a telephone number, press {R}.
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
number.
2. Press {STOP}.
L To erase all numbers, press and hold {STOP}.
3. Enter the correct number.
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4. Telephone
4TelephoneMaking and Answering Calls
4.1 Phonebook
The phonebook allows you to make calls without having
to dial manually. You can store 100 names and
telephone numbers to the phonebook.
L You can also send faxes using the phonebook (page
21).
{STOP}
{MONITOR} (KX-FT932)
{SP-PHONE} (KX-FT938)
{A}{B}{<}{>}
4.1.1 Storing phonebook items
Press {MENU} repeatedly to display “PHONEBOOK
1
SET”.
2 Press {>}.
L The display shows the number of available items
in the phonebook briefly.
3 Enter the name, up to 16 characters (see page 12 for
instructions).
4 Press {SET}.
5 Enter the telephone number, up to 24 digits.
6 Press {SET}.
L To program other items, repeat steps 3 to 6.
7 Press {MENU}.
Helpful hints:
L You can confirm the stored items by printing the
telephone number list (page 46).
{SET}
{MENU}
2 Press {A} or {B} repeatedly to display the desired
item.
3 Lift the handset or press {MONITOR} (KX-
FT932)/{SP-PHONE} (KX-FT938).
L The unit will start dialling automatically.
To search for a name by initial
Example: “LISA”
1. Press {>}.
2. Press {A} or {B} to enter the phonebook.
3. Press {5} repeatedly to display any name with the
initial “L” (see the character table, page 12).
L To search for symbols (not letters or numbers),
press {1}.
4. Press {B} repeatedly to display “LISA”.
L To stop the search, press {STOP}.
L To dial the displayed party, lift the handset or
press {MONITOR} (KX-FT932)/{SP-PHONE}
(KX-FT938).
4.1.3 Editing a stored item
Press {>}.
1
2 Press {A} or {B} repeatedly to display the desired
item.
3 Press {MENU}.
4 Press {*}.
L If you do not need to edit the name, skip to step
6.
5 Edit the name. For further details, see the storing
procedure on page 14.
6 Press {SET}.
L If you do not need to edit the telephone number,
skip to step 8.
7 Edit the telephone number. For further details, see
the storing procedure on page 14.
8 Press {SET}.
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
character/number.
2. Press {STOP}.
L To erase all characters/numbers, press and hold
{STOP}.
3. Enter the correct character/number.
4.1.2 Making a phone call using the
phonebook
Before using this feature, store the desired names and
telephone numbers in the phonebook (page 14).
1 Press {>}.
14
4.1.4 Erasing a stored item
Press {>}.
1
2 Press {A} or {B} repeatedly to display the desired
item.
3 Press {MENU}.
4 Press {#}.
L To cancel erasing, press {STOP}.
5 Press {SET}.
Another method to erase a stored item (KX-FT938
only)
1. Press {>}.
2. Press {A} or {B} repeatedly to display the desired
item.
Page 15
4. Telephone
(
)
3. Press {ERASE}.
L To cancel erasing, press {STOP} 2 times.
4. Press {SET}.
4.2 One-touch dial feature
For rapid access to frequently dialled numbers, the unit
provides the one-touch dial feature (10 items).
L You can also send faxes using the one-touch dial
feature (page 21).
{LOWER}Station keys
{STOP}
{MONITOR} (KX-FT932)
{SP-PHONE}
{A}{B}{<}{>}
KX-FT938
4.2.1 Storing one-touch dial items
Press {MENU} repeatedly to display “PHONEBOOK
1
SET”.
2 Select the desired station key.
For stations 1–5:
Press one of the station keys.
For stations 6–10:
Press {LOWER}, then press one of the station keys.
3 Enter the name, up to 16 characters (see page 12 for
instructions).
4 Press {SET}.
5 Enter the telephone number, up to 24 digits.
6 Press {SET}.
L To program other items, repeat steps 2 to 6.
7 Press {STOP}.
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
character/number.
2. Press {STOP}.
L To erase all characters/numbers, press and hold
{STOP}.
3. Enter the correct character/number.
{SET}
{MENU}
4.2.2 Making phone calls using the onetouch dial
Before using this feature, store the desired names and
telephone numbers for the one-touch dial feature (page
15).
1 Lift the handset or press {MONITOR} (KX-
FT932)/{SP-PHONE} (KX-FT938).
2 Select the desired station key.
For stations 1–5:
Press the desired station key.
For stations 6–10:
Press {LOWER}, then press the desired station key.
L The unit will start dialling automatically.
4.2.3 Editing a stored item
Press {>}.
1
2 Press {A} or {B} repeatedly to display the desired
item.
3 Press {MENU}.
4 Press {*}.
L If you do not need to edit the name, skip to step
6.
5 Edit the name. For further details, see the storing
procedure on page 15.
6 Press {SET}.
L If you do not need to edit the telephone number,
skip to step 8.
7 Edit the telephone number. For further details, see
the storing procedure on page 15.
8 Press {SET}.
4.2.4 Erasing a stored item
Press {>}.
1
2 Press {A} or {B} repeatedly to display the desired
item.
3 Press {MENU}.
4 Press {#}.
L To cancel erasing, press {STOP}.
5 Press {SET}.
Another method to erase a stored item (KX-FT938
only)
1. Press {>}.
2. Press {A} or {B} repeatedly to display the desired
item.
3. Press {ERASE}.
L To cancel erasing, press {STOP} 2 times.
4. Press {SET}.
15
Page 16
4. Telephone
Recording
4.3 Recording a telephone
conversation (KX-FT938 only)
You can record a telephone conversation. Recorded
conversations are treated as new messages. To listen to
the recorded conversation, see page 28.
{RECORD}
{STOP}
1 Press {RECORD} during a conversation.
2 To stop recording, press {STOP}.
Note:
L You can also record a speakerphone telephone
conversation.
L There may be legal restrictions on recording two-way
telephone conversations. Inform the other party that
the conversation is being recorded.
Caller ID
4.4 Caller ID service
This unit is compatible with Caller ID service offered
by your local telephone company. To use this
feature, you must subscribe to Caller ID service.
Important:
L This unit is designed in accordance with the ETS
(European Telecommunication Standard) and
only supports the basic CLIP (Calling Line
Identification Presentation) features.
L This unit will only display the caller’s telephone
number and name.
L This unit will not support future additional
telephone services.
L Depending on the service of the local telephone
company, the date/time of the call or the caller’s
name may not be displayed.
Make sure the following ring setting is set to 2 or
more rings beforehand.
– For KX-FT932: FAX ring setting (feature #06 on page
32) and TEL/FAX ring setting (feature #78 on page
35)
– For KX-FT938: FAX ring setting (feature #06 on page
32), TAM/FAX ring setting (feature #06 on page 33)
and TEL/FAX ring setting (feature #78 on page 35)
4.4.1 How Caller ID is displayed
When an outside call is received, the calling party’s
telephone number or name will be displayed. You then
have the option of whether or not to answer the call.
The unit will automatically store caller information
(telephone number, name, date and time of the call) of
the last 30 different callers. Caller information is stored
by the most recent to the oldest call. When the 31st call
is received, the oldest call is deleted.
Caller information can be viewed on the display one item
at a time (page 16) or confirmed by printing the Caller ID
list (page 46).
Note:
L Caller information can be displayed up to 16
digits/characters.
L When caller information is received and it matches a
telephone number stored in the unit’s phonebook,
the stored name will be displayed.
L If the unit is connected to a PBX (Private Branch
Exchange) system, caller information may not be
received properly. Consult your PBX supplier.
L If the unit cannot receive caller information, the
following will be displayed:
“OUT OF AREA”: The caller dialled from an area
which does not provide Caller ID service.
“PRIVATE CALLER”: The caller requested not to
send caller information.
“LONG DISTANCE”: The caller made a long distance
call.
To confirm caller information by printing the Caller
ID list
– To print manually, see page 46.
– To print automatically after every 30 new calls,
activate feature #26 (page 34).
4.5 Viewing and calling back
using caller information
You can easily view caller information and call back.
Important:
L Calling back will not be possible in the following
cases:
– The telephone number includes data other
than numbers (i.e., * or #).
– The caller information does not include a
telephone number.
16
Page 17
The display will show the number of new calls in standby
{
)
mode.
Example: 10 NEW CALLS
10:59
{CALLER ID}
4. Telephone
4.6 Editing a caller’s telephone
number before calling back
{CALLER ID}
{FAX/START}
{STOP}
{MONITOR} (KX-FT932)
{A}{B}
SP-PHONE} (KX-FT938
1 Press {CALLER ID}.
2 Press {B} to search from the recently received caller
information.
L If you press {A}, the display order will be
reversed.
3 Lift the handset or press {MONITOR} (KX-
FT932)/{SP-PHONE} (KX-FT938) to return the call.
L The unit will start dialling automatically.
L To send a fax, insert the document FACE DOWN
and press {FAX/START}.
To change the way caller information is displayed
Press {CALLER ID} repeatedly after the caller
information is displayed.
Example: SAM LEE
20 Jul. 11:20 ,
b
1345678901
20 Jul. 11:20 ,
L A Q on the display means the item has already been
viewed or answered.
Display while viewing
L When the unit could not receive a name, the display
will show “NO NAME RCVD”.
L When no calls have been received, the display will
show “MEMORY EMPTY”.
To stop viewing
Press {STOP}.
{FAX/START}
{STOP}
{MONITOR} (KX-FT932)
{A}{B}{<}{>}
{SP-PHONE} (KX-FT938)
1 Press {CALLER ID}.
2 Press {A} or {B} repeatedly to display the desired
item.
3 Press {CALLER ID} to display the telephone
number.
4 To insert a number in front of the telephone number,
press the desired dial key ({0} to {9}).
L You can also initiate the editing mode by
pressing {*}.
5 Lift the handset or press {MONITOR} (KX-
FT932)/{SP-PHONE} (KX-FT938) to call back the
edited number.
L The unit will start dialling automatically.
L To send a fax, insert the document FACE DOWN
and press {FAX/START}.
Note:
L The edited telephone number will not be saved as
caller information. To store it into the phonebook, see
page 18.
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
number.
2. Press {STOP} to delete the number.
3. Enter the correct number.
To delete a number
Press {<} or {>} to move the cursor to the number you
want to delete and press {STOP}.
To insert a number
1. Press { <} or {>} to move the cursor to the position to
the right of where you want to insert the number.
2. Enter the number.
17
Page 18
4. Telephone
4.7 Erasing caller information
{CALLER ID}
{STOP}
Erasing all caller information
1. Press {MENU} repeatedly to display “CALLER
SETUP”.
2. Press {SET}.
L “CALL LIST ERASE” will be displayed.
3. Press {SET}.
L To cancel erasing, press {STOP} 3 times.
4. Press {SET}.
5. Press {STOP}.
Erasing specific caller information
1. Press {CALLER ID}.
2. Press {A} or {B} repeatedly to display the desired
item.
3. Press {<}.
L To cancel erasing, press {STOP} 2 times.
4. Press {SET}.
L To erase other items, repeat steps 2 to 4.
5. Press {STOP}.
Another method to erase all caller information (KXFT938 only)
1. Press {CALLER ID}.
2. Press {ERASE}.
3. Press {SET}.
L To cancel erasing, press {STOP}.
{A}{B}{<}
{ERASE}
{MENU}
{SET}
4.8 Storing caller information into
the phonebook / one-touch dial
Important:
L This feature is not available if the caller
information does not include a telephone
number.
4.8.1 Into the phonebook
{
CALLER ID}
{A}{B}{>}
1
Press {CALLER ID}.
2 Press {A} or {B} repeatedly to display the desired
item.
3 Press {MENU}.
4 Press {>}.
L If you do not need to edit the name, skip to step
6.
5 If a name is required, enter up to 16 characters for
the name (page 12).
6 Press {SET}.
L If the number requires editing, see page 17.
7 Press {SET}.
Note:
L You can confirm the stored items in the phonebook
by printing the telephone number list (page 46).
L To edit a name, see page 14.
4.8.2 Into the one-touch dial
{CALLER ID}
{MENU}
{SET}
{LOWER}Station keys
Another method to erase a specific caller
information (KX-FT938 only)
1. Press {CALLER ID}.
2. Press {A} or {B} repeatedly to display the desired
item.
3. Press {ERASE}.
L To erase other items repeat steps 2 to 3.
4. Press {STOP}.
18
{SET}
{A}{B}
{MENU}
Page 19
1 Press {CALLER ID}.
2 Press {A} or {B} repeatedly to display the desired
item.
3 Press {MENU}.
4 Select a station key.
For stations 1–5:
Press the desired station key.
For stations 6–10:
Press {LOWER}, then press the desired station key.
L If you do not need to edit the name, skip to step
6.
5 If a name is required, enter up to 16 characters for
the name (page 12).
6 Press {SET}.
L If the number requires editing, see page 17.
7 Press {SET}.
Note:
L You can confirm the stored items in the one-touch
dial by printing the telephone number list (page 46).
L To edit a name, see page 14.
4. Telephone
19
Page 20
5. Fax
5FaxSending Faxes
5.1 Sending a fax manually
2
{STOP}
{FAX/START}
{MONITOR}(KX-FT932)
{SP-PHONE}(KX-FT938)
{A}{B}
{REDIAL}(KX-FT932)
{REDIAL/PAUSE} (KX-FT938)
1 Open the document feeder tray (1), then adjust the
width of the document guides (2) to fit the actual
size of the document.
2 Insert the document (up to 10 pages) FACE DOWN
until a single beep is heard and the unit grasps the
document.
L If the document guides are not adjusted to fit the
document, re-adjust them.
3 If necessary, press {A} or {B} repeatedly to select
the desired resolution.
4 Lift the handset or press {MONITOR} (KX-
FT932)/{SP-PHONE} (KX-FT938).
5 Dial the fax number.
6 When a fax tone is heard:
Press {FAX/START}.
When the other party answers your call:
Ask them to press their start button. When the fax
tone is heard, press {FAX/START}.
If you pressed {MONITOR} in step 4, lift the handset
before speaking.
Note:
L After pressing {FA X/S TART}, you can replace the
handset.
To select the resolution
Select the desired resolution according to the type of
document.
– “STANDARD”: For printed or typewritten documents
with normal-sized characters.
– “FINE”: For documents with small print.
– “SUPER FINE”: For documents with very small print.
This setting is effective only when the other party has
a compatible fax machine.
– “PHOTO”: For documents containing photographs,
shaded drawings, etc.
1
L Using the “FINE”, “SUPER FINE” and “PHOTO”
settings will increase transmission time.
L If the resolution setting is changed during feeding, it
will be effective from the next page.
To redial the last number
1. Press {REDIAL} (KX-FT932)/{REDIAL/PAUSE}
(KX-FT938).
2. Press {FAX/START}.
L If the line is busy, the unit will automatically redial the
number up to 5 times.
L To cancel redialling, press {STOP}.
To send more than 10 pages at a time
Insert the first 10 pages of the document. Add the other
pages (up to 10 at a time) on top of the previously
inserted pages before the last page feeds into the unit.
To predial a fax number
You can dial the fax number first before inserting the
document. This is convenient if you need to refer to the
document for the other party’s fax number.
1. Enter the fax number.
2. Insert the document.
3. Press {FAX/START}.
To stop transmission
Press {STOP}.
Printing a sending report
A sending report provides you with a printed record of
transmission results. To print sending reports, make sure
feature #04 is activated (page 32). For an explanation of
error messages, see page 38.
Printing a journal report
A journal report provides you with a printed record of the
30 most recent faxes. To print manually, see page 46. To
print automatically after every 30 new fax transmissions
and receptions, make sure feature #22 is activated (page
33). For an explanation of error messages, see page 38.
5.2 Documents you can send
Minimum document size
128 mm
128 mm
20
Page 21
Maximum document size
600 mm
5. Fax
5.3 Sending a fax using the
phonebook / one-touch dial
Before using this feature, store the desired names and
telephone numbers into the phonebook (page 14) or
one-touch dial (page 15).
2
1
216 mm
Effective scanning area
L Shaded area will be scanned.
2 mm
2 mm
4 mm 4 mm
208 mm
216 mm
Document weight
L Single sheet: 45 g/m
L Multiple sheets: 60 g/m2 to 80 g/m
Note:
L Remove clips, staples or other fasteners.
L Do not send or copy documents that are on the
following types of paper: (Make a copy of the
document using another copier and send the copy.)
– Chemically treated paper such as carbon or
carbonless duplicating paper
– Electrostatically charged paper
– Badly curled, creased or torn paper
– Paper with a coated surface
– Paper with a faint image
– Paper with printing on the opposite side that can
be seen through the other side, such as
newsprint.
L Check that ink, paste or correction fluid has dried
completely.
L To send a document with a width of less than 210
mm, we recommend using a copy machine to copy
the original document onto A4 or letter-sized paper,
then sending the copied document.
2
to 90 g/m
2
2
{STOP}
{FAX/START}
{LOWER}
{A}{B}{>}
Station keys
1 Open the document feeder tray (1), then adjust the
width of the document guides (2) to fit the actual
size of the document.
2 Insert the document (up to 10 pages) FACE DOWN
until a single beep is heard and the unit grasps the
document.
L If the document guides are not adjusted to fit the
document, re-adjust them.
3 If necessary, press {A} or {B} repeatedly to select
the desired resolution (page 20).
4 Enter the fax number.
Using one-touch dial:
For stations 1–5
Press the desired station key.
For stations 6–10
Press {LOWER}, then press the desired station key.
Using phonebook:
Press {>}, then {A} or {B} repeatedly to display the
desired item and press {FAX/START}.
Fax auto redial
If the line is busy or if there is no answer, the unit will
automatically redial the number up to 5 times.
L To cancel redialling, press {STOP}.
If your unit does not send a fax
L Confirm that you have entered the number correctly,
and that the number is a fax number.
L Confirm that the other party’s fax machine is
answering by turning ON the connecting tone feature
(feature #76 on page 35).
21
Page 22
5. Fax
5.4 Broadcast transmission
By storing phonebook items (page 14) or one-touch dial
(page 15) into the broadcast memory, you can send the
same document to multiple parties (up to 20). Your
programmed items will remain in the broadcast memory,
allowing frequent re-use.
L Both phonebook items and one-touch dial can be
stored into the broadcast memory.
3 Press {MENU}.
4 Press {*}.
5 Press {A} or {B} repeatedly to display the desired
item you want to add.
6 Press {SET}.
L To add other items, repeat steps 5 and 6 (up to
20 items).
7 Press {STOP}.
{STOP}
{FAX/START}
Station keys
{BROADCAST}
{A}{B}
{LOWER}
{SET}
{MENU}
5.4.1 Programming items into the
broadcast memory
Press {MENU} repeatedly to display “BROADCAST”.
1
2 Press {SET}.
3 Program items.
Using stations 1–5:
Press the desired station key.
Using stations 6–10:
Press {LOWER}, then press the desired station key.
Using phonebook:
Press {A} or {B} repeatedly to display the desired
item and press {SET}.
L To program other items, repeat this step (up to 20
items).
L If you program the wrong item, press {STOP} to
erase the item.
4 Press {SET}.
5 Press {STOP}.
Note:
L Confirm the stored items by printing a broadcast
programming list (page 46).
5.4.2 Adding a new item into the broadcast
memory
After initial programming, you can add new items (up to
a combined total of 20).
1 Press {>}.
2 Press {A} or {B} repeatedly to display
“<BROADCAST>”.
5.4.3 Erasing a stored item from the
broadcast memory
Press {>}.
1
2 Press {A} or {B} repeatedly to display
“<BROADCAST>”.
3 Press {MENU}.
4 Press {#}.
5 Press {A} or {B} repeatedly to display the desired
item you want to erase.
L To cancel erasing, press {STOP}.
6 Press {SET}.
7 Press {SET}.
L To erase other items, repeat steps 5 to 7.
8 Press {STOP}.
5.4.4 Sending the same document to preprogrammed parties
Insert the document FACE DOWN.
1
2 If necessary, press {A} or {B} repeatedly to select
the desired resolution (page 20).
3 Press {BROADCAST}.
L The document will be fed into the unit and
scanned into memory. The unit will then send the
data to each party, calling each number
sequentially.
L After transmission, the stored document will be
erased from memory automatically, and the unit
will automatically print a report (Broadcast
sending report).
Note:
L If you select “FINE”, “SUPER FINE” or “PHOTO”
resolution, the number of pages that the unit can
send will decrease.
L If the document exceeds the memory capacity,
sending will be cancelled.
L If a party is busy or does not answer, it will be skipped
and redialled later up to 5 times.
To send the same document to a one-time group of
parties
You can also select a one-time group of parties to send
the same document to. After transmission, this group will
be deleted.
22
Page 23
5. Fax
1. Insert the document.
2. Press {>}.
3. Press {A} or {B} repeatedly to display “<ONE TIME
BROAD>”.
4. Press {SET} to start programming the parties you
want to send the document to.
5. Program items.
Using stations 1–5:
Press the desired station key.
Using stations 6–10:
Press {LOWER}, then press the desired station key.
Using phonebook:
Press {A} or {B} repeatedly to display the desired
item and press {SET}.
L To program other items, repeat this step (up to 20
items).
L If you program the wrong item, press {STOP} to
erase the item.
6. Press {FAX/START} to start transmission to the
programmed parties.
To cancel broadcast transmission
1. Press {STOP} repeatedly until “SEND
CANCELLED?” is displayed.
2. Press {SET}.
Note:
L You can confirm the cancelled recipients on the
Broadcast reports that will be printed after the
cancellation is completed.
Receiving Faxes
5.5 Selecting the way to use your
fax machine
Depending on your situation, select the way you prefer to
use your fax machine.
– Use as a telephone answering machine and/or fax
(TAM/FAX mode) (KX-FT938 only)
– Use only as a fax (FAX ONLY mode)
– Use mostly as a telephone (TEL mode)
– Use as a telephone and/or fax (TEL/FAX mode)
5.5.1 Use as a telephone answering
machine and/or fax (TAM/FAX mode) (KXFT938 only)
Your situation
You want to answer phone calls using the telephone
answering machine and receive faxes automatically.
Setup
Set the fax machine to TAM/FAX mode (page 25) by
pressing {AUTO ANSWER} repeatedly.
L The {AUTO ANSWER} indicator turns ON.
{FAX/START}
Note:
L Make sure feature #77 is set to “TAM/FAX”
beforehand (page 35).
L Do not connect an answering machine to the same
telephone line. If connected, set the automatic
answer feature to OFF by pressing {AUTO
ANSWER} repeatedly.
How phone calls and faxes are received
If the call is a phone call, the fax machine will record the
caller’s message automatically.
If a fax calling tone is detected, the fax machine will
receive the fax automatically.
5.5.2 Use only as a fax (FAX ONLY mode)
Your situation
You have a separate telephone line just for faxes.
Setup
Set the fax machine to FAX ONLY mode (page 26) by
pressing {AUTO ANSWER} repeatedly.
L The {AUTO ANSWER} indicator turns ON.
Note:
L Make sure feature #77 is set to “FAX ONLY”
beforehand (page 35).
How faxes are received
All incoming calls will be answered as faxes.
5.5.3 Use mostly as a telephone (TEL
mode)
Your situation
You want to answer calls by yourself. If a fax call is
received, you must receive the fax manually.
Setup
Set the fax machine to TEL mode (page 24) by pressing
{AUTO ANSWER} repeatedly.
23
Page 24
5. Fax
L The {AUTO ANSWER} indicator turns OFF.
Note:
L Make sure feature #73 is set to “TEL” beforehand
(page 35).
How to receive phone calls and faxes
You have to answer all calls manually.
To receive a fax, press {FAX/START}.
5.5.4 Use as a telephone and/or fax
(TEL/FAX mode)
Your situation
You want to answer phone calls yourself and receive
faxes automatically without rings.
Setup
Set the fax machine to TEL/FAX mode (page 25) by
pressing {AUTO ANSWER} repeatedly.
L The {AUTO ANSWER} indicator turns OFF.
L The {AUTO ANSWER} indicator turns OFF.
{STOP}
{FAX/START}
How to receive phone calls and faxes
1. Lift the handset to answer the call.
2. When:
– document reception is required,
– a fax calling tone (slow beep) is heard, or
– no sound is heard,
press {FAX/START}.
CONNECTING.....
Note:
L Make sure feature #73 is set to “TEL/FAX”
beforehand (page 35).
How phone calls and faxes are received
If the call is a phone call, the fax machine will ring.
If a fax calling tone is detected, the fax machine will
receive the fax automatically without ringing.
5.6 Receiving a fax manually –
Auto answer OFF
5.6.1 Activating TEL mode
Make sure feature #73 is set to “TEL” beforehand
1
(page 35).
2 Press {AUTO ANSWER} repeatedly to display the
following.
TEL MODE
L The unit will start fax reception.
3. Replace the handset.
Note:
L If you do not answer the call within 10 rings:
For KX-FT932:
The unit will temporarily switch to fax reception. The
other party can then send a fax.
For KX-FT938:
The unit will temporarily activate the answering
device. The greeting message will then be played
and the other party can then send a fax.
How to receive phone calls and faxes with an
extension telephone
If you have another telephone connected to the same
line (extension telephone), you can use the extension
telephone to receive faxes.
1. When the extension telephone rings, lift the handset
of the extension telephone.
2. When:
– document reception is required,
– a fax calling tone (slow beep) is heard, or
– no sound is heard,
press {*}{#}{9} (default fax activation code)
firmly.
L The fax machine will start fax reception.
3. Replace the handset.
24
Page 25
5. Fax
Note:
L To receive fax documents using the extension
telephone, make sure remote fax activation is turned
ON beforehand (feature #41 on page 34). The
default setting is ON.
To stop receiving
Press {STOP}.
5.6.2 Activating TEL/FAX mode
Make sure feature #73 is set to “TEL/FAX”
1
beforehand (page 35).
2 Press {AUTO ANSWER} repeatedly to display the
following.
TEL/FAX MODE
L The {AUTO ANSWER} indicator turns OFF.
3 The ringer volume setting should be ON (page 11).
B If you do not answer the call, the unit will activate
the fax function.
L Some fax machines do not generate fax calling
tones when sending faxes, therefore the unit will
try to receive a fax even if no fax calling tone is
detected.
Note:
L If you answer a call with the extension telephone, the
fax machine may activate the fax function depending
on the type of an extension telephone. Press
{STOP} on the fax machine to talk with the calling
party.
5.7 Receiving a fax automatically
– Auto answer ON
5.7.1 Activating TAM/FAX mode (KX-FT938
only)
Make sure feature #77 is set to “TAM/FAX”
1
beforehand (page 35).
2 Press {AUTO ANSWER} repeatedly to display the
following.
TAM/FAX MODE
{FAX/START}
How phone calls and faxes are received
1. “INCOMING CALL” will be displayed but the unit will
not ring.
2. The unit will wait for the duration of 2 rings before
answering the call.
L The number of rings is determined by the
“TEL/FAX delayed ring setting” (feature #78 on
page 35).
L During this time, an extension telephone (if
connected to the same line) will ring.
3. The unit will answer the call and try to detect a fax
calling tone.
When a fax calling tone is detected
The unit receives the fax automatically without
ringing.
When a fax calling tone is not detected
A The unit will ring. You may answer the call.
L Callers will hear a ring back tone different from
the one generated by the telephone company.
L An extension telephone (if connected to the same
line) will not ring at this time.
L The {AUTO ANSWER} indicator turns ON.
L The unit will play the pre-recorded greeting
message. You can record your own greeting
message (page 28).
L The remaining time for recording incoming
messages will be displayed.
Note:
L The maximum recording time for incoming message
can be changed (feature #10 on page 33).
When the unit answers the incoming call, the
greeting message will be heard through the speaker.
If this feature is not required, turn OFF feature #67
(page 35).
L If the unit announces the memory is full, erase
unnecessary messages (page 29).
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5. Fax
How phone calls and faxes are received
When receiving calls, the unit works as an answering
machine and/or fax.
L If the call is a phone call, the unit will record the
caller’s message automatically.
L If a fax calling tone is detected, the unit will receive
the fax automatically.
Receiving a voice message and fax document in one
call
The caller can leave a voice message and send a fax
document during the same call. Inform the caller of the
following procedure beforehand.
1. The caller calls your unit.
L The answering machine will answer the call.
2. The caller can leave a message after the greeting
message.
3. The caller presses {*}{9}.
L The unit will activate the fax function.
4. The caller presses the start button to send a fax.
Ring setting in TAM/FAX mode
You can change the number of rings before the unit
answers calls. You can choose from “2” (default), “3”,
“4”, “5”, “6”, “7” and “AUTO”. This setting can be
changed by feature #06 on page 33.
“AUTO”: The unit answers after 2 or 3 rings when new
messages have been recorded, and after 5 or 6 rings
when there are no new messages. If you call your unit
from outside to listen to new messages (page 30), you
will know that there are no messages when the unit rings
for the 4th time. You can then hang up without being
charged for the call.
5.7.2 Activating FAX ONLY mode
Make sure feature #77 is set to “FAX ONLY”
1
beforehand (page 35) (KX-FT938 only).
2 Press {AUTO ANSWER} repeatedly to display the
following.
FAX ONLY MODE
L The {AUTO ANSWER} indicator turns ON.
How faxes are received
When receiving calls, the unit will automatically answer
all calls and only receive fax documents.
Note:
L The number of rings before a call is answered in FAX
ONLY mode can be changed (feature #06 on page
32).
5.8 Receive polling
This feature allows you to retrieve a document by calling
an available polling service. Therefore you pay for the
call. Make sure that no documents are fed into your unit.
Station keys
{LOWER}
{FAX/START}
1 Press {MENU} repeatedly to display “POLLING”.
2 Press {SET}.
3 Dial the fax number.
Using dial keys ({0} to {9}, {*} or {#}):
Enter the fax number.
Using one-touch dial:
For stations 1–5
Press the desired station key.
For stations 6–10
Press {LOWER}, then press the desired station key.
Using phonebook:
Press {A} or {B} repeatedly to display the desired
item.
4 Press {FAX/START}.
L The unit will start fax reception.
{SET}
{A}{B}
{MENU}
26
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6CopyCopying
6.1 Making a copy
6. Copy
2
1
{STOP}
{COPY}
{A}{B}
1 Open the document feeder tray (1), then adjust the
width of the document guides (2) to fit the actual
size of the document.
2 Insert the document (up to 10 pages) FACE DOWN
until a single beep is heard and the unit grasps the
document.
L If the document guides are not adjusted to fit the
document, re-adjust them.
3 If necessary, press {A} or {B} repeatedly to select
the desired resolution.
4 Press {COPY}.
L The unit will start copying.
Note:
L When you copy a multiple-page document which is
longer than A4 size paper (approx. 300 mm), we
recommend you insert one page at a time.
L Any document which can be sent as a fax can also
be copied (page 20).
L The copied recording paper comes out somewhat
longer than the document size.
To select the resolution
Select the desired resolution according to the type of
document.
– “FINE”: For printed or typewritten documents with
small print.
– “SUPER FINE”: For documents with very small print.
– “PHOTO”: For documents containing photographs,
shaded drawings, etc.
L If you select “STANDARD”, copying will be done
using “FINE” mode.
To stop copying
Press {STOP}.
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7. Answering Machine (KX-FT938 only)
7Answer ing Machine (KX-FT938 only)Greeting
7.1 Recording your greeting
message
You can record your own greeting message for TAM/FAX
mode, for a maximum of 16 (default) or 60 seconds in
length. We recommend you record a message of less
than 12 seconds to make it easier to receive faxes.
{AUTO ANSWER}
{MIC}
{RECORD}
{ERASE}
{SET}
{STOP}
1 Set feature #77 to “TAM/FAX” (page 35)
beforehand.
2 Press {RECORD} 2 times.
3 Press {SET}.
L A long beep will sound.
4 Speak clearly about 20 cm away from {MIC}.
L The display will show the remaining recording
time.
5 To stop recording, press {STOP}.
L The unit will repeat your message.
Note:
L You can change the maximum TAM/FAX greeting
message recording time to 60 seconds (feature #54
on page 34).
– If you change the setting to 60 seconds, we
recommend that you tell the caller in your
TAM/FAX greeting message to press {*}{9}
before starting fax transmission.
– If you change the setting from 60 seconds to 16
seconds, your greeting message will be deleted.
The pre-recorded greeting message will be
played when a call is received.
2 Press {ERASE} 2 times.
3 Press {SET}.
L To cancel erasing, press {STOP}.
4 Press {SET}.
Note:
L If you erase your TAM/FAX greeting message, the
pre-recorded greeting message will be played when
a call is received.
Memo Message
7.2 Leaving a message for others
or yourself
To leave a private message for yourself or someone else,
you can record a voice memo. This memo can be played
back later, either directly or remotely.
{MIC}
{RECORD}
{SET}
{
STOP}
1 Press {RECORD}.
2 Press {SET}.
L A long beep will sound.
3 Speak clearly about 20 cm away from {MIC}.
4 To stop recording, press {STOP}.
Incoming Messages
7.3 Listening to recorded
messages
When the unit has recorded new voice messages:
–The {AUTO ANSWER} indicator will flash when the
auto answer setting is turned ON.
– The total number of recorded messages will flash on
the display.
To check the greeting message
1. Make sure feature #77 is set to “TAM/FAX”
beforehand (page 35).
2. Press {AUTO ANSWER} repeatedly to display
“TAM/FAX MODE”.
L The unit will play the TAM/FAX greeting message.
7.1.1 Erasing your recorded greeting
message
Set feature #77 to “TAM/FAX” (page 35)
1
beforehand.
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7. Answering Machine (KX-FT938 only)
Example:
02
{STOP}
{PLAYBACK}
{ERASE}
{A}{B}{<}{>}
Press {PLAYBACK}.
L Only new messages will be played.
L Adjust the speaker volume using {A} or {B}.
L After playing back all of the new messages;
–the {AUTO ANSWER} indicator will stop flashing
but will remain lit up when the auto answer setting
is turned ON.
– the total number of recorded messages will stop
flashing and remain displayed.
If you press {PLAYBACK} at this time, all
recorded messages will be played.
Note:
L The total recording time of all messages (greeting,
incoming and recorded conversation) is about 18
minutes. A maximum of 50 messages can be
recorded. If messages are recorded in noisy
environment, the actual recording time may be less.
To erase all messages
1 Press {ERASE} while the unit is idle.
2 Press {SET}.
L To cancel erasing, press {STOP}.
3 Press {SET}.
Remote Operation
To repeat a message
Press {<} while listening to the message.
L If you press {<} within 5 seconds of the beginning of
the message, the previous message will be played.
L To play back a specific message, press {<} or {>}
and search for the message you want to listen to.
To skip a message
Press {>} to play the next message.
To stop playback
Press {STOP}.
7.3.1 Erasing recorded messages
To erase a specific message
Press {ERASE} while listening to the message you want
to erase.
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7. Answering Machine (KX-FT938 only)
7.4 Operating from a remote
location
You can call your unit from a remote location and access
the answering machine.
Important:
L Activate the remote operation feature by setting
the remote operation ID beforehand (feature #11
on page 33).
L Set the unit to TAM/FAX mode before going out
(page 25).
L Use a touch tone telephone for remote
operations.
Helpful hints:
L When you press a key, press firmly.
L Please make a copy of the following table, and
carry it with you when you go out.
Answering machine remote operation
1. Call your unit.
2. Enter the remote operation ID during or after the
TAM/FAX greeting message.
3. Enter a remote command within 10 seconds.
Key Remote command
{0} Skips the greeting message
{1} Repeats a message
{2} Skips a message
{4} Plays new messages
{5} Plays all messages
{6} Room monitor
{7} Re-records the greeting message
{9} Stops re-recording of the greeting
message
{*}{4} Erases a specific message
{*}{5} Erases all messages
{8}{0} Turns OFF the AUTO ANSWER mode
{8}{3} Turns ON pager call
{8}{4} Turns OFF pager call
7.4.1 Summary of remote operation
Call your unit.
1
2 During or after the TAM/FAX greeting message,
enter the remote operation ID.
L A long beep will sound.
3 When there are new recorded messages
1. Short beep(s) will sound up to 8 times.
L This indicates the number of new messages.
2. New messages will be played back.
When there are no new messages
Short beep will not sound.
1. Wait for 4 seconds or press {5}.
2. All the recorded messages will be played back.
4 Enter a remote command.
5 To end remote operation, hang up.
7.4.2 Remote commands
{0} Skip the greeting message (During greeting
message playback)
L The unit will skip the rest of the greeting message.
{1} Repeat (During playback)
L The current message is repeated.
L If pressed within 5 seconds of playback, the previous
message will be played.
{2} Skip (During playback)
L The current message is skipped. The next message
is played.
{4} New message playback
L New messages are played back.
{5} All message playback
L All messages are played back.
{*}{4} Erase a specific message (During playback)
L The current message is erased.
L A long beep and 3 short beeps will sound. The unit
will then play back the next message.
{*}{5} Erase all messages
L All recorded messages are erased.
L A long beep and 3 short beeps will sound.
Monitoring the room
Press {6} to monitor the sound for about 30 seconds in
the room where the unit is installed.
L After 30 seconds, a beep will sound. To continue
monitoring, press {6} again within 10 seconds.
Re-recording your greeting message
You can change the TAM/FAX greeting message.
1. Press {7} to start recording.
L A long beep will sound.
2. Speak clearly for up to 16 seconds.
L If you pause for over 2 seconds, 6 beeps will
sound and the recording will stop. Repeat from
step 1 within 10 seconds.
3. When finished recording, press {9}.
L The new greeting message will be played.
{8}{0} Turn OFF the AUTO ANSWER mode
L The receiving mode will be set to TEL or TEL/FAX
mode, depending on the setting of feature #73 (page
35).
L You cannot return to TAM/FAX mode in the same call.
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7. Answering Machine (KX-FT938 only)
Turning pager call ON or OFF
You must program a pager number beforehand (feature
#70, page 31).
Press {8}{3} to turn ON the pager call.
Press {8}{4} to turn OFF the pager call.
L If a pager number is not programmed, you cannot
turn this feature ON. 6 beeps will sound.
Recording a marker message
After playing back the messages, you can leave an
additional message.
1. Wait for 3 beeps indicating the end of the remote
operation.
2. Hear 1 beep.
3. Wait about 10 seconds.
4. Hear the voice guide and hear 1 beep.
5. Leave a message.
Setting to TAM/FAX mode from TEL mode
1. Call your unit and wait for 10 rings.
L The answering device will temporarily answer the
call.
2. Enter the remote operation ID during the greeting
message.
L A long beep will sound, and your unit will switch to
TAM/FAX mode.
3. Hang up the handset.
– 12345678: Your pager access code, if required.
– 5555 (example): Message you want displayed
on your pager.
6 Press {SET}.
L The unit will dial the stored number.
7 Check that your pager received the pager test call.
8 Press {SP-PHONE}, or wait for 10 seconds (pager
only).
When your pager receives a pager call
Your pager will display the message you entered in step
5 (for example:5555).
7.5 Pager call
This feature allows your unit to call your pager when your
unit receives an incoming voice message.
{SP-PHONE}
1 Press {MENU}.
2 Press {#}, then {7}{0}.
3 Press {A} or {B} repeatedly to select “ON”.
4 Press {SET}.
5 Enter your pager number and/or pauses (up to 46
digits).
Example:
1 202 555 1234PP12345678PP5555#
– 1 202 555 1234: Your pager number
– PP: Pauses
{SET}
{A}{B}
{MENU}
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8. Programmable Features
8Pr ogrammable FeaturesFeatures Summary
8.1 Programming
{A}{B}{<}{>}
8.1.1 Programming basic features
Press {MENU}.
1
2 Select the feature you wish to program.
Press {<} or {>} repeatedly to display the desired
feature.
L The current setting of the feature will be
displayed.
3 Press {A} or {B} repeatedly to display the desired
setting.
L This step may be slightly different depending on
the feature.
4 Press {SET}.
L The setting you selected is set, and the next
feature will be displayed.
5 To exit programming, press {MENU}.
8.1.2 Programming advanced features
Press {MENU}.
1
2 Press {<} or {>} repeatedly to display “ADVANCE
SETTINGS”.
3 Press {SET}.
4 Select the feature you wish to program.
Press {<} or {>} repeatedly to display the desired
feature.
L The current setting of the feature will be
displayed.
5 Press {A} or {B} repeatedly to display the desired
setting.
L This step may be slightly different depending on
the feature.
6 Press {SET}.
L The setting you selected is set, and the next
feature will be displayed.
7 To exit programming, press {MENU}.
{SET}
{MENU}
To program by entering the program code number
directly
You can select a feature by directly entering its program
code (# and a 2-digit number) instead of using {<} or
{>}.
1. Press {MENU}.
2. Press {#} and the 2-digit code (page 32 to page 35).
3. Press {A} or {B} repeatedly to display the desired
setting.
L This step may be slightly different depending on
the feature.
4. Press {SET}.
5. To exit programming, press {MENU}.
To cancel programming
Press {MENU} to exit.
8.2 Basic features
Code #01: Setting the date and time
SET DATE & TIME
PRESS SET
See page 11 for details.
Code #02: Setting your logo
YOUR LOGO
PRESS SET
See page 12 for details.
Code #03: Setting your fax number
YOUR FAX NO.
PRESS SET
See page 13 for details.
Code #04: Printing a sending report
SENDING REPORT
=ERROR [±]
To print a sending report for fax transmission results
(page 20).
“ERROR” (default): A sending report will be printed only
when fax transmission fails.
“ON”: A sending report will be printed after every
transmission.
“OFF”: The sending reports will not be printed.
Code #06: Changing the ring setting in FAX ONLY
mode (KX-FT932 only)
FAX RING COUNT
RINGS=2 [±]
To change the number of rings before the unit answers a
call in FAX ONLY mode.
You can select “1”, “2” (default), “3”, “4”, “5”, “6”,
“7”, “8” or “9”.
32
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8. Programmable Features
Code #06: Changing the ring setting in TAM/FAX
mode (KX-FT938 only)
TAM RING COUNT
RINGS=2 [±]
To change the number of rings before the unit answers a
call in TAM/FAX mode. You can select “2” (default), “3”,
“4”, “5”, “6”, “7” or “AUTO”. See page 26 for details.
Note:
L Set feature #77 to “TAM/FAX” (page 35)
beforehand.
Code #06: Changing the ring setting in FAX ONLY
mode (KX-FT938 only)
FAX RING COUNT
RINGS=2 [±]
To change the number of rings before the unit answers a
call in FAX ONLY mode.
You can select “1”, “2” (default), “3” or “4”.
Note:
L Set feature #77 to “FAX ONLY” (page 35)
beforehand.
Code #10: Changing the maximum recording time
for incoming messages (KX-FT938 only)
RECORDING TIME
=NO LIMIT [±]
“1 MIN”: Up to 1 minute.
“NO LIMIT” (default): Unlimited within the voice
memory capacity (page 47).
“GREET ONLY”: The unit plays the greeting message
but does not record caller messages.
Code #11: Setting the remote operation ID (KXFT938 only)
REMOTE TAM ID
ID=
A 3-digit remote operation ID must be entered when
operating the answering system remotely. This ID
prevents unauthorised parties from listening to your
messages remotely. After you store your remote
operation ID, remote operation is possible.
1. Press {MENU}.
2. Press {#}, then {1}{1}.
3. To activate the remote operation feature, enter a 3-
digit remote operation ID.
L To deactivate the remote operation feature, press
{*}.
4. Press {SET}.
5. Press {MENU}.
Code #13: Setting the dialling mode
DIALLING MODE
=TONE [±]
See page 11 for details.
Code #17: Setting the ringer type for outside calls
EXT RINGER TYPE
=RINGER 1 [±]
To set the ringer type from one of 3 types for outside
calls. You can select “RINGER 1” (default), “RINGER 2”
or “RINGER 3”.
8.3 Advanced features
See page 32 for how to enter advanced feature
programming.
Code #22: Setting the journal report to print
automatically
AUTO JOURNAL
=ON [±]
“ON” (default): The unit will print a journal report
automatically after every 30 new fax transmissions and
receptions (page 20).
“OFF”: The unit will not print a journal report, but will
keep a record of the last 30 fax transmissions and
receptions.
Code #23: Sending documents overseas
OVERSEAS MODE
=ERROR [±]
If you cannot send a fax overseas even if the number is
correct and the line is connected, activate this feature
before sending the fax.
This feature improves the reliability by reducing the
transmission speed.
“ERROR” (default): When the previous fax transmission
fails and you wish to re-send the document.
“NEXT FAX”: This setting is effective only for the next
attempted fax transmission. After transmission, the unit
will return to the previous setting.
“OFF”: Deactivates this feature.
Note:
L This feature is not available for broadcast
transmission.
L Calling charges may be higher than usual.
Code #25: Sending a fax at a specific time
DELAYED SEND
=OFF [±]
This feature allows you to take advantage of low-cost
calling hours offered by your telephone company. This
feature can be set up to 24 hours in advance of the
desired time.
To send a document:
1. Insert the document.
2. If necessary, press {A} or {B} repeatedly to select
the desired resolution (page 20).
3. Press {MENU}.
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8. Programmable Features
4. Press {#} then {2}{5}.
5. Press {A} or {B} repeatedly to select “ON”.
6. Press {SET}.
7. Enter the fax number.
8. Press {SET}.
9. Enter the transmission start time.
L If you select 12-hour time entry when you set the
date and time (page 11), press {*} repeatedly to
select “AM” or “PM”.
L If you selected 24-hour time entry when you set
the date and time (page 11), the time is set using
24-hour time entry.
10. Press {SET}.
11. Press {MENU}.
Note:
L To cancel after programming, press {STOP} then
{SET}.
Code #26: Setting the Caller ID list to print
automatically
AUTO CALL. LIST
=OFF [±]
“ON”: The Caller ID list will be printed automatically each
time the unit logs 30 different callers (page 16).
“OFF” (default): The Caller ID list will not be printed, but
the unit will keep a record of the information for the last
30 different callers.
Code #36: Receiving oversized documents
RCV REDUCTION
=ON [±]
To slightly reduce the received fax image when printing,
so that the received document will be approximately the
same length as the original document.
“ON” (default): The received fax image will be printed
slightly smaller than the original image.
“OFF”: Deactivates this feature. The received fax image
will be printed at the same size as the original image.
Note:
L An slight margin will be added to the printed
documents, and therefore if this feature is turned
OFF, the received document will be slightly longer
than the original document.
Code #39: Changing the display contrast
LCD CONTRAST
=NORMAL [±]
“NORMAL” (default): For normal contrast.
“DARKER”: Used when the display contrast is too light.
Code #41: Changing the fax activation code
FAX ACTIVATION
=ON [±]
If you wish to use an extension telephone (page 24) to
receive faxes, activate this feature and program the
activation code.
1. Press {MENU}.
2. Press {#}, then {4}{1}.
3. Press {A} or {B} repeatedly to select “ON”.
4. Press {SET}.
5. Enter your code (2 to 4 digits) using the dial keys
{0}–{9}, {*} and {#}.
L The default code is “@#9”.
L Do not enter “0000”.
6. Press {SET}.
7. Press {MENU}.
Code #44: Setting the memory reception alert
RECEIVE ALERT
=ON [±]
To alert you with a beeping sound when a received fax
document is stored into memory due to some existing
problem.
The slow beeps will continue until you clear the printing
problem and make sure the unit is supplied with enough
paper to print the stored document.
“ON” (default): You will be alerted to a reception problem
by a beeping sound.
“OFF”: Deactivates this feature.
Code #46: Setting friendly reception
FRIENDLY RCV
=ON [±]
To receive a fax automatically when you answer a call
and hear a fax calling tone (slow beep).
“ON” (default): You do not have to press {FAX/START}
for fax reception.
“OFF”: You have to press {FAX/START} for fax
reception.
Code #54: Changing the recording time for your
TAM/FAX greeting message (KX-FT938 only)
GREETING TIME
=16s [±]
“16s” (default): Maximum recording time is 16 seconds.
“60s”: Maximum recording time is 60 seconds.
See page 28 for details.
Code #58: Setting the scan contrast
SCAN CONTRAST
=NORMAL [±]
To send or copy a document with faint or dark writing, set
this feature before starting transmission or copying.
“NORMAL” (default): Used for normal writing.
“LIGHT”: Used for dark writing.
“DARKER”: Used for faint writing.
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8. Programmable Features
L This feature is not valid if you select “PHOTO”
resolution for sending (page 20) or copying (page 27)
a document.
Code #59: Setting the print contrast
PRINT CONTRAST
=NORMAL [±]
To adjust the darkness of received or copied documents.
“NORMAL” (default): Normal contrast.
“DARKER”: Darker contrast.
Code #67: Setting the incoming message monitor
(KX-FT938 only)
ICM MONITOR
=ON [±]
To select whether the greeting message is heard
through the unit’s speaker when the unit answers a call.
“ON” (default): You can monitor the incoming message.
“OFF”: Deactivates this feature.
Code #70: Calling your pager (KX-FT938 only)
PAGER CALL
=OFF [±]
See page 31 for details.
Code #73: Changing the receiving mode in the
manual answer setting
MANUAL ANSWER
=TEL [±]
“TEL” (default): Telephone mode (page 24)
“TEL/FAX”: Telephone/Fax mode (page 25)
Code #76: Setting the connecting tone
CONNECTING TONE
=ON [±]
If you often have trouble when sending faxes, this feature
allows you to hear connecting tones: fax tone, ring back
tone and busy tone. You can use these tones to confirm
the status of the other party’s machine.
“ON” (default): You will hear connecting tones.
“OFF”: Deactivates this feature.
Note:
L If the ring back tone continues, the other party’s
machine may not be a fax machine or may have run
out of paper. Check with the other party.
L The connecting tone volume cannot be adjusted.
Code #77: Changing the receiving mode in the auto
answer setting (KX-FT938 only)
AUTO ANSWER
=TAM/FAX [±]
“TAM/FAX” (default): Telephone Answering
Machine/Fax mode (page 25)
“FAX ONLY”: FAX only mode (page 26)
Code #78: Changing the TEL/FAX delayed ring
setting
TEL/FAX RING
RINGS=2 [±]
If you use an extension telephone in TEL/FAX mode,
select the desired number of times the extension
telephone rings before the unit answers the call. You can
select “1”, “2” (default), “3”, “4”, “5”, “6”, “7”, “8” or
“9”. See page 25 for details.
Code #80: Resetting advanced features to their
default settings
SET DEFAULT
RESET=NO [±]
To reset the advanced features:
1. Press {MENU}.
2. Press {#}, then {8}{0}.
3. Press {A} or {B} repeatedly to select “YES”.
4. Press {SET}.
5. Press {SET} again.
6. Press {MENU}.
8.4 Direct commands for
programming features
You can also select the desired setting by directly
entering the program code (# and a 2-digit number) and
direct command.
For more details on the features, see page 32 to page
35.
1 Press {MENU}.
2 Press {#} and the 2-digit code number.
3 Press the desired direct command to display the
desired setting.
L This step may be slightly different depending on
the feature.
4 Press {SET}.
5 To exit programming, press {MENU}.
8.4.1 Program code and direct command
button
{#}{0}{1} Date and time
L Enter the date and time using the dial keypad. See
page 11 for details.
{#}{0}{2} Your logo
L Enter your logo using the dial keypad. See page 12
for details.
{#}{0}{3} Your fax number
L Enter your fax number using the dial keypad. See
page 13 for details.
35
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8. Programmable Features
{#}{0}{4} Sending report
– {1}: “ON”
– {2}: “OFF”
– {3}: “ERROR” (default)
{#}{0}{6} FAX ring count (KX-FT932 only)
– {1}: “1”
– {2}: “2” (default)
– {3}: “3”
– {4}: “4”
– {5}: “5”
– {6}: “6”
– {7}: “7”
– {8}: “8”
– {9}: “9”
{#}{0}{6} TAM ring count (KX-FT938 only)
– {0}: “AUTO”
– {2}: “2” (default)
– {3}: “3”
– {4}: “4”
– {5}: “5”
– {6}: “6”
– {7}: “7”
{#}{0}{6} FAX ring count (KX-FT938 only)
– {1}: “1”
– {2}: “2” (default)
– {3}: “3”
– {4}: “4”
{#}{1}{0} Message recording time (KX-FT938 only)
– {1}: “1 MIN”
– {2}: “GREET ONLY”
– {3}: “NO LIMIT” (default)
{#}{1}{1} Remote operation ID (KX-FT938 only)
L Enter a 3-digit number to activate the remote
operation feature. To deactivate the remote operation
feature, press {*}.
{#}{1}{3} Dialling mode
– {1}: “PULSE”
– {2}: “TONE” (default)
{#}{1}{7} External ringer type
– {1}: “RINGER 1” (default)
– {2}: “RINGER 2”
– {3}: “RINGER 3”
{#}{2}{2} Automatic journal report
– {1}: “ON” (default)
– {2}: “OFF”
{#}{2}{3} Overseas mode
– {1}: “NEXT FAX”
– {2}: “OFF”
– {3}: “ERROR” (default)
{#}{2}{5} Delayed transmission
– {1}: “ON”
– {2}: “OFF” (default)
L If you select “ON”, next enter the fax number and
transmission time using the dial keypad (see feature
#25 on page 33 for details).
{#}{2}{6} Automatic Caller ID list
– {1}: “ON”
– {2}: “OFF” (default)
{#}{3}{6} Receiving reduction
– {1}: “ON” (default)
– {2}: “OFF”
{#}{3}{9} Display contrast
– {1}: “NORMAL” (default)
– {2}: “DARKER”
{#}{4}{1} Fax activation code
– {1}: “ON” (default)
– {2}: “OFF”
L If you select “ON”, next enter your 2 to 4 digit code
using {0}–{9}, {*} and {#}.
{#}{4}{4} Memory reception alert
– {1}: “ON” (default)
– {2}: “OFF”
{#}{4}{6} Friendly reception
– {1}: “ON” (default)
– {2}: “OFF”
{#}{5}{4} Greeting recording time (KX-FT938 only)
– {1}: “16s” (default)
– {2}: “60s”
{#}{5}{8} Scan contrast
– {1}: “NORMAL” (default)
– {2}: “LIGHT”
– {3}: “DARKER”
{#}{5}{9} Print contrast
– {1}: “NORMAL” (default)
– {2}: “DARKER”
{#}{6}{7} Incoming message monitor (KX-FT938
only)
– {1}: “ON” (default)
– {2}: “OFF”
{#}{7}{0} Pager call (KX-FT938 only)
– {1}: “ON”
– {2}: “OFF” (default)
L See page 31 for details.
{#}{7}{3} Manual receive mode
– {1}: “TEL” (default)
36
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– {2}: “TEL/FAX”
{#}{7}{6} Connecting tone
– {1}: “ON” (default)
– {2}: “OFF”
{#}{7}{7} Auto answer (KX-FT938 only)
– {1}: “TAM/FAX” (default)
– {2}: “FAX ONLY”
{#}{7}{8} TEL/FAX ring setting
– {1}: “1”
– {2}: “2” (default)
– {3}: “3”
– {4}: “4”
– {5}: “5”
– {6}: “6”
– {7}: “7”
– {8}: “8”
– {9}: “9”
{#}{8}{0} Set default
– {1}: “YES”
– {2}: “NO” (default)
8. Programmable Features
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9. Help
9Help
9.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending
and journal reports (page 20).
Message Code Cause & Solution
COMMUNICATION ERROR 40-42
46-72
FF
43
44
DOCUMENT JAMMED ----- L The document is jammed. Remove the jammed
L A transmission or reception error occurred. Try
again or check with the other party.
L A line problem occurred. Connect the telephone line
cord to a different jack and try again.
L An overseas transmission error occurred. Try using
the overseas mode (feature #23 on page 33).
document (page 44).
ERROR-NOT YOUR UNIT 53
54
59
70
MEMORY FULL ----- L The memory is full of received documents due to a
NO DOCUMENT ----- L The document was not fed into the unit properly. Re-
OTHER FAX NOT RESPONDING ----- L The other party’s fax machine is busy or has run out
PRESSED THE STOP KEY ----- L{STOP} was pressed, and fax transmission or
OK ----- L Fax transmission or reception was successful.
L A transmission or reception error occurred because
of a problem with the other par ty’s fax machine.
Check with the other party.
lack of recording paper or a recording paper jam.
Install paper (page 5) or clear the jammed paper
(page 44).
insert it and try again.
of recording paper. Try again.
L The other party’s fax machine rings too many times.
Send the fax manually (page 20).
L The other party’s machine is not a fax machine.
Check with the other party.
L The number you dialled is not in service.
reception was cancelled.
9.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display Cause & Solution
“CALL SERVICE” L There is something wrong with the unit. Contact our service personnel.
“CHECK DOCUMENT” L The document was not fed into the unit properly. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 45)
and try again.
L Attempted to send a document longer than 600 mm. Press {STOP} to
remove the document. Divide the document into two or more sheets and try
again.
“COVER OPEN”
“CHECK PAPER”
L The cover is open. Close it and press {FAX/START} to clear the message.
L The unit has run out of recording paper. Install recording paper (page 5) and
press {FAX/START} to clear the message.
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9. Help
Display Cause & Solution
“FAX IN MEMORY” L The unit has a document in memory. See the other displayed message
instructions to print out the document. For fax memory capacity, see page
47.
“FAX MEMORY FULL” L The memory is full of received documents due to a lack of recording paper
or a recording paper jam. Install paper (page 5) or clear the jammed paper
(page 44).
L When performing broadcast transmission, the document being stored
exceeded the memory capacity of the unit. Send the entire document
manually.
“MEMORY FULL” L There is no space to store new items in the phonebook. Erase unnecessary
items (page 14).
“MESSAGE FULL” L There is no memory available to record voice messages. Erase
unnecessary messages (page 29).
“MODEM ERROR” L There is something wrong with the unit’s modem. Contact our service
personnel.
“NO FAX REPLY” L The other party’s fax machine is busy or has run out of recording paper. Try
again.
“PAPER JAMMED” L A recording paper jam occurred. Clear the jammed paper (page 44).
“PLEASE WAIT” L The unit is checking and initializing the paper cutter. Wait for a moment
while the check is completed.
“POLLING ERROR” L The other party’s fax machine does not support polling. Check with the
other party.
“REDIAL TIME OUT” L The other party’s fax machine is busy or has run out of recording paper. Try
again.
“REMOVE DOCUMENT” L The document is jammed. Remove the jammed document (page 44).
L Press {STOP} to eject the jammed document.
“SYSTEM IS BUSY” L The system is busy. Replace the handset or stop using monitor, then try
again.
“TRANSMIT ERROR” L A transmission error occurred. Try again.
“UNIT OVERHEATED” L The unit is too hot. Stop using the unit for a while and let the unit cool down.
39
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9. Help
Troubleshooting
9.3 When a function does not work, check here
If you still have difficulties after following the instructions in this section, reset the unit. To reset the unit, disconnect the
power cord, then reconnect it.
9.3.1 Initial settings
Problem Cause & Solution
I cannot hear a dial tone. L The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 4) (KX-FT932 only).
L If you use a splitter to connect the unit, remove the splitter and connect the
unit to the wall jack directly. If the unit operates properly, check the splitter.
L Disconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
L The power cord or telephone line cord is not connected. Check the
connections.
L If you connected the fax machine through a computer modem, connect the
fax machine directly to a telephone line jack.
I cannot make calls. L The dialling mode setting may be wrong. Change the setting (feature #13 on
page 11).
The unit does not ring. L The ringer volume is turned OFF. Adjust it (page 11).
9.3.2 General
Problem Cause & Solution
The other party complains
they only hear a fax tone and
cannot talk.
During programming, I
cannot enter the code or ID
number.
The unit beeps. L The recording paper has run out. Press {STOP} to stop the beeps and
Caller information is not
displayed.
While viewing caller
information, the display
returns to standby mode.
The speakerphone is not
working (KX-FT938 only).
L FAX ONLY mode is set. Tell the other party the number is only used for
faxes.
L Change the receiving mode:
– KX-FT932: TEL mode (page 24) or TEL/FAX mode (page 25).
– KX-FT938: TAM/FAX mode (page 25), TEL mode (page 24) or TEL/FAX
mode (page 25).
L All or part of the numbers are the same as another code or ID. Change the
number:
– remote operation ID: feature #11 on page 33 (KX-FT938 only).
– fax activation code: feature #41 on page 34.
install recording paper.
L You have not subscribed to Caller ID service.
L The caller requested not to send his/her information.
L Do not pause for over 3 minutes while searching.
L Use the speakerphone in a quiet room.
L If you have difficulty hearing the other party, adjust the volume.
40
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9. Help
9.3.3 Fax – sending
Problem Cause & Solution
I cannot send documents. L The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 4) (KX-FT932 only).
L The other party’s fax machine is busy or has run out of recording paper. Try
again.
L The other party does not have a fax machine. Check with the other party.
L The other party’s fax machine failed to answer the fax automatically. Send
the fax manually (page 20).
I cannot send a fax overseas. L Use the overseas transmission mode of feature #23 (page 33).
L Add two pauses at the end of the telephone number or dial manually.
The other party complains
that letters on their received
document are distorted or not
clear.
The other party complains
that black lines, white lines or
smudges appear on their
received document.
L If your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
L Another telephone on the same line is off the hook. Hang up the telephone
and try again.
L Try copying the document. If the copied image is clear, there may be
something wrong with the other par ty’s machine.
L Adjust the scan contrast using feature #58 (page 34).
L The scanner glass, white plate or rollers are dirty with correction fluid, etc.
Clean them (page 45). Please do not insert a document before correction
fluid has dried completely.
9.3.4 Fax – receiving
Problem Cause & Solution
I cannot receive documents. L The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 4) (KX-FT932 only).
L The memory is full of received documents due to a lack of recording paper
or a recording paper jam. Install paper (page 5) or clear the jammed paper
(page 44).
I cannot receive documents
automatically.
The display shows
“CONNECTING.....”, but
faxes are not received.
L The receiving mode is set to TEL mode.
Change the receiving mode:
– KX-FT932: FAX ONLY mode (page 26) or TEL/FAX mode (page 25).
– KX-FT938: TAM/FAX mode (page 25), FAX ONLY mode (page 26) or
TEL/FAX mode (page 25).
L The time taken to answer the call is too long. Decrease the number of rings
before the unit answers a call (feature #06 on page 32).
L The greeting message is too long. Record a shorter message (page 28)
(KX-FT938 only).
L The receiving mode is set to FAX ONLY mode and the incoming call is not
a fax. Change the receiving mode:
– KX-FT932: TEL mode (page 24) or TEL/FAX mode (page 25).
– KX-FT938: TAM/FAX mode (page 25), TEL mode (page 24) or TEL/FAX
mode (page 25).
A blank sheet is ejected. L The recording paper is not installed correctly. Make sure that the shiny side
of the paper is facing down and re-install the paper (page 5).
L The other party placed the document in their fax machine the wrong way.
Check with the other party.
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9. Help
Problem Cause & Solution
The printing quality is poor. L The thermal head is dirty. Clean it (page 45).
L Adjust the print contrast using feature #59 (page 35).
L If documents can be copied properly, the unit is working normally. The other
party may have sent a faint document or there may be something wrong
with the other party’s machine. Ask them to send a clearer copy of the
document or to check their fax machine.
The other party complains
that they cannot send a
document.
I cannot select the desired
receiving mode.
When an extension telephone
is connected, I cannot receive
documents by pressing
{*}{#}{9}.
9.3.5 Copying
L The receiving mode is set to TEL mode.
Receive the document manually (page 24) or change the receiving mode:
– KX-FT932: FAX ONLY mode (page 26) or TEL/FAX mode (page 25).
– KX-FT938: TAM/FAX mode (page 25), FAX ONLY mode (page 26) or
TEL/FAX mode (page 25).
L The memory is full of received documents due to a lack of recording paper
or a recording paper jam. Install paper (page 5) or clear the jammed paper
(page 44).
L If you want to set TAM/FAX (KX-FT938 only) or FAX ONLY mode:
– KX-FT932: Press {AUTO ANSWER} repeatedly to select FAX ONLY
mode.
– KX-FT938: Set the desired mode using feature #77 (page 35), and
press {AUTO ANSWER} repeatedly to select the desired mode.
L If you want to set TEL mode or TEL/FAX mode, set the desired mode using
#73 (page 35), and press {AUTO ANSWER} repeatedly to select the
desired mode.
L You must set remote fax activation to ON (feature #41 on page 34)
beforehand.
L Press {*}{#}{9} firmly.
L The memory is full of received documents due to a lack of recording paper
or a recording paper jam. Install paper (page 5) or clear the jammed paper
(page 44).
Problem Cause & Solution
The unit will not make a copy. L You cannot make a copy during programming.
L You cannot make a copy during a telephone conversation.
A black line, a white line or
smudge appears on the
copied document.
The copied document is
blank.
The copied image is
distorted.
The printing quality is poor. L The thermal head is dirty. Clean it (page 45).
L The scanner glass, white plate or rollers are dirty with correction fluid, etc.
Clean them (page 45). Please do not insert a document before correction
fluid has dried completely.
The recording paper is not installed correctly. Make sure that the shiny side
L
of the paper is facing down and re-install the paper (page 5).
L Adjust the width of the document guides to fit the actual size of the
document.
L Adjust the print contrast using feature #59 (page 35).
9.3.6 Answering machine (KX-FT938 only)
Problem Cause & Solution
The answering machine is
turned ON, but caller
messages are not recorded.
L The recording time is set to “GREET ONLY”. Select “1 MIN” or “NO
LIMIT” (feature #10 on page 33).
L The message memory is full. Erase unnecessary messages (page 29).
42
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Problem Cause & Solution
9. Help
I cannot retrieve recorded
messages from a remote
location.
The other party complains
that they cannot leave a voice
message.
While recording a greeting
message or listening to
messages, the unit rings and
recording stops.
L Activate the remote operation feature by setting the remote operation ID
beforehand (feature #11 on page 33).
L Press the remote operation ID correctly and firmly (page 30).
L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 25).
L The memory is full. Erase unnecessary messages (page 29).
L The recording time is set to “GREET ONLY”. Select “1 MIN” or “NO
LIMIT” (feature #10 on page 33).
L A call is being received. Answer the call and try again later.
9.3.7 If a power failure occurs
L The unit will not function.
L The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
L Fax transmission and reception will be interrupted.
L If delayed transmission (feature #25 on page 33) is programmed and power failure prevents the document from
being sent at the set time, the transmission may be cancelled.
L If any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will
be printed stating which documents in memory have been erased.
L The date and time setting may be lost. If the correct date and time is not displayed after the power has been
restored, set the date and time again (page 11).
43
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10. Maintenance
10M aintenanceJams
10.1 Recording paper jams
1 Open the top cover by pressing the top cover release
button (1).
1
2 For KX-FT932:
Skip to step 3.
For KX-FT938:
Pull the cutter release lever (1) forward.
L The paper cutter will be released.
1
5 Install the recording paper and close the top cover
securely by pushing down on both sides (see page 5
for details).
10.2 Document jams – sending
1 Open the top cover by pressing the top cover release
button (1) and remove the jammed document
carefully (2).
2
3 Remove the recording paper.
4 Cut off the wrinkled portion.
1
2 Close the top cover securely by pushing down on
both sides.
Note:
L Do not pull out the jammed paper forcibly before
opening top cover.
44
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10. Maintenance
3
Cleaning
10.3 Document feeder / scanner
glass cleaning
Clean the document feeder when:
– Documents frequently misfeed.
– Smudges or black/white lines appear on the
document when sending or copying.
1 Disconnect the power cord and the telephone line
cord.
2 Open the top cover by pressing the top cover release
button (1).
1
3 Clean the document feeder rollers (1) and rubber
flap (2) with a cloth moistened with isopropyl
rubbing alcohol, and let all parts dry thoroughly.
Clean the white plate (3) and scanner glass (4)
with a soft and dry cloth.
Caution:
L Do not use paper products, such as paper
towels or tissues.
2
1
10.4 Thermal head cleaning
If smudges or black/white lines appear on a
copied/received document, check whether there is dust
on the thermal head. Clean it to remove the dust.
1 Disconnect the power cord and the telephone line
cord.
2 Open the top cover by pressing the top cover release
button (1) and remove the recording paper.
1
3 Clean the thermal head (1) with a cloth moistened
with isopropyl rubbing alcohol, and let all parts dry
thoroughly.
Caution:
L To prevent a malfunction due to static
electricity, do not use a dry cloth and do not
touch the thermal head directly.
1
4
4 Connect the power cord and the telephone line cord.
5 Close the top cover securely by pushing down on
both sides.
4 Connect the power cord and the telephone line cord.
5 Install the recording paper and close the top cover
securely by pushing down on both sides (see page 5
for details).
45
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11. General Information
11 Genera l Inform ationPrinted Reports
11.1 Reference lists and reports
You can print out the following lists and reports for your
reference.
Setup list:
provides you with the current settings of the
programming features (page 32 to page 35).
Telephone number list:
provides you with names and numbers which are stored
in the phonebook and one-touch dial feature.
Journal report:
keeps records of fax transmission and reception. This
report can be printed automatically after every 30 fax
communications (feature #22 on page 33).
Printer test:
allows you to check the print quality of your unit. If the
test print has a smudge, or blurred points or lines, clean
the thermal head (page 45).
Broadcast programming list:
provides you with names and numbers which are stored
in the broadcast memory (page 22).
Caller ID list:
keeps records of the last 30 different callers after
subscribing to a Caller ID service. To print automatically
after every 30 callers, activate feature #26 (page 34).
{STOP}
{<}{>}
{SET}
{MENU}
1 Press {MENU} repeatedly to display “PRINT
REPORT”.
2 Press {<} or {>} repeatedly to display the desired
item.
3 Press {SET} to start printing.
L To stop printing, press {STOP}.
4 Press {MENU}.
46
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11. General Information
Specifications
11.2 Specifications
■ Applicable lines:
Public Switched Telephone Network
■ Document size:
Max. 216 mm in width, Max. 600 mm in length
■ Effective scanning width:
208 mm
■ Recording paper size:
216 mm × max. 30 m roll
■ Effective printing width:
208 mm
■ Transmission time
Approx. 15 s/page (Original mode)
■ Scanning density:
Horizontal: 8 pels/mm
Vertical: 3.85 lines/mm – in standard resolution,
7.7 lines/mm – in fine/photo resolution,
15.4 lines/mm – in super fine resolution
■ Photo resolution:
64-level
■ Scanner type:
Contact Image Sensor
■ Printer type:
Thermal printing
■ Data compression system:
Modified Huffman (MH), Modified READ (MR)
■ Modem speed:
9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback
■ Operating environment:
5 °C – 35 °C, 20 % – 80 % RH (Relative Humidity)
■ Dimensions:
Approx. height 121 mm × width 352 mm × depth 224 mm
■ Mass (Weight):
KX-FT932: Approx. 2.7 kg
KX-FT938: Approx. 2.8 kg
■ Power consumption:
Standby: Approx. 1.5 W (KX-FT932)
Standby: Approx. 1.8 W (KX-FT938)
Transmission: Approx. 13 W
Reception: Approx. 30 W (When receiving a 20 % black
document)
Copy: Approx. 35 W (When copying a 20 % black
document)
Maximum: Approx. 110 W (When copying a 100 % black
document)
■ Power supply:
220 V – 240 V AC, 50/60 Hz
■ Fax memory capacity
Approx. 28 pages of memory reception
(Based on the ITU-T No. 1 Test Chart in standard
resolution, with original mode.)
*1
:
*3
:
*2
*4
■ Voice memory capacity
(KX-FT938 only):
Approx. 18 minutes of recording time including greeting
message when no documents are in memory
*1 Transmission speed depends upon the contents of
the pages, resolution, telephone line conditions and
capability of the other party’s machine.
*2 Transmission speed is based upon the ITU-T No. 1
Test Chart with original mode. If the capability of the
other party’s machine is inferior to your unit, the
transmission time may be longer.
*3 If an error occurs during fax reception, such as a
paper jam or if the recording paper runs out, the fax
and subsequent faxes will be retained in memory.
*4 Recording time may be reduced by the calling party’s
background noise.
ITU-T No. 1 Test Chart
Note:
L Design and specifications are subject to change
without notice.
L The pictures and illustrations in these instructions
may vary slightly from the actual product.
L The suffix in the model number will be omitted in
these instructions.
L Most figures shown in these operating instructions
are based on a KX-FT932.
47
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11. General Information
User record
11.3 User record
For your future reference
Date of purchase
Serial number (found on the rear of the unit)
Dealer’s name and address
Dealer’s telephone number
Attach your sales receipt here.
48
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12. Index
12. Index
12.1 Index
# #01 Date and time: 11
#02 Your logo: 12
#03 Your fax number: 13
#04 Sending report: 20, 32
#06 FAX ring setting: 32, 33
#06 TAM ring setting: 26, 33
#10 Message recording time: 33
#11 Remote operation ID: 33
#13 Dialling mode: 11, 33
#17 External ringer type: 33
#22 Automatic journal report: 20, 33
#23 Overseas mode: 33
#25 Delayed transmission: 33
#26 Automatic Caller ID list: 34
#36 Receiving reduction: 34
#39 Display contrast: 34
#41 Fax activation code: 34
#44 Memory reception alert: 34
#46 Friendly reception: 34
#54 Greeting Recording time: 34
#58 Scan contrast: 34
#59 Print contrast: 35
#67 Incoming message monitor: 35
#70 Pager call: 31
#73 Manual answer mode: 35
#76 Connecting tone: 35
#77 Auto answer: 35
#78 TEL/FAX ring setting: 35
#80 Set default: 35
A Accessories: 4
Advanced features: 33
B Basic features: 32
Broadcast transmission: 22
C Caller ID: 16
Calling back: 16
Storing: 18
Caller ID list: 16, 34, 46
Character entry: 12
Cleaning: 45
Connecting tone: 35
Connections: 4
Copy: 27
D Date and time: 11
Delayed transmission: 33
Dialling mode: 11, 33
Display
Contrast: 34
Error messages: 38
Document size: 20
E Error messages: 38
Extension telephone: 24
F Fax activation code: 34
Fax number: 13
FAX ONLY mode: 23, 26
Friendly reception: 34
J Jams
Document: 44
Recording paper: 44
Journal report: 20, 33
L Logo: 12
M Manual answer setting: 35
Memory reception alert: 34
O One-touch dial: 15, 18, 21
Overseas mode: 33
P Phonebook
Editing: 14
Erasing: 14
Making a phone call: 14
Sending faxes: 21
Storing: 14
Polling: 26
Power failure: 43
Print contrast: 35
Programming: 32
R Receiving faxes
Automatically: 25
Manually: 24
Receiving reduction: 34
Recording paper: 5
Redialling: 20, 21
Reports
Broadcast programming: 46
Broadcast sending: 22
Caller ID list: 16, 34, 46
Journal: 20, 33, 46
Power down: 43
Printer test: 46
Sending: 20, 32
Setup: 46
Telephone number: 46
Reset: 35, 40
Resolution: 20, 27
Ringer type: 33
Ring setting
FAX ONLY: 32
TEL/FAX: 35
S Scan contrast: 34
Sending faxes
Broadcast: 22
Manually: 20
Phonebook: 21
Sending report: 20, 32
Storing
Broadcast: 22
One-touch dial: 15
Phonebook: 14
T TAM/FAX mode: 25
TEL/FAX mode: 24, 25
TEL mode: 23, 24
V Volume: 11
49
Page 50
Notes
50
Page 51
Notes
51
Page 52
0682
Declaration of Conformity:
L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements
and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for download
by visiting:
http://www.doc.panasonic.de
Contact:
Panasonic Services Europe
a Division of Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany
Manufacturer:
Panasonic Communications (Malaysia) Sdn. Bhd.
PLO No.1, Kawasan Perindustrian Senai, KB No. 104, 81400 Senai, Negeri Johor Darul Ta’zim, Malaysia
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