Panasonic KX-FT934HK User Manual

Operating Instructions
Personal Facsimile
Model No.KX-FT932HK Model No.KX-FT934HK
Thank you for purchasing a Panasonic fax machine.
Please read these operating instructions before using the unit and save for future reference.
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service of your service provider.
KX-FT934

Table of Contents

1. Table of Contents
1. Installation and Quick Start
Accessories
1.1 Included accessories..................................... 3
1.2 Accessory information................................... 3
Connections and Set up
1.3 Connections .................................................. 3
1.4 Recording paper............................................ 4
Quick Start
1.5 Fax sending / Copying................................... 4
1.6 Fax receiving ................................................. 5
2. Important Information
Important safety instructions
2.1 Important safety instructions ......................... 6
2.2 For best performance .................................... 6
3. Preparation
Location of Controls
3.1 Location of Controls ...................................... 8
Finding the Controls
3.2 Overview ....................................................... 9
Vo lu m e
3.3 Adjusting volume ........................................... 9
Initial Programming
3.4 Dialling mode............................................... 10
3.5 Date and time.............................................. 10
3.6 Your logo...................................................... 10
3.7 Your fax number .......................................... 12
4. Telephone
Making and Answering Calls
4.1 Phonebook .................................................. 13
4.2 One-touch dial feature................................. 13
Caller ID
4.3 Caller ID service.......................................... 14
4.4 Viewing and calling back using caller
information................................................... 15
4.5 Editing a caller’s telephone number before
calling back.................................................. 16
4.6 Erasing caller information............................ 16
4.7 Storing caller information into the phonebook /
one-touch dial.............................................. 16
ON................................................................23
5.8 Receive polling.............................................23
6. Duplex Ring
Duplex Ring
6.1 Using with the Distinctive Ring feature.........24
7. Copy
Copying
7.1 Making a copy..............................................25
8. Programmable Features
Features Summary
8.1 Programming................................................26
8.2 Basic features ..............................................26
8.3 Advanced features .......................................27
8.4 Direct commands for programming features 29
9. Help
Error Messages
9.1 Error messages – Reports...........................31
9.2 Error messages – Display ............................31
Troubleshooting
9.3 When a function does not work, check here 33
10.Maintenance
Jams
10.1 Recording paper jams..................................36
10.2 Document jams – sending............................36
Cleaning
10.3 Document feeder / scanner glass cleaning..37
10.4 Thermal head cleaning ................................37
11.General Information
Printed Reports
11.1 Reference lists and reports ..........................38
Specifications
11.2 Specifications...............................................39
User record
11.3 User record ..................................................40
5. Fax
Sending Faxes
5.1 Sending a fax manually ............................... 18
5.2 Documents you can send............................ 18
5.3 Sending a fax using the phonebook / one-touch
dial............................................................... 19
5.4 Broadcast transmission ............................... 20
Receiving Faxes
5.5 Selecting the way to use your fax machine . 21
5.6 Receiving a fax manually – Auto answer OFF.
21
5.7 Receiving a fax automatically – Auto answer
2
12.Index
12.1 Index ........................................................... 41
1. Installation and Quick Start

1Inst allation and Quick StartAccessories

1.1 Included accessories

1 Telephone line cord 2 Handset
3 Handset cord 4 Recording paper
(10 metres long)
5 Paper stacker
(KX-FT934 only)
Note:
L If any items are missing or damaged, contact the
place of purchase.
L Save the original carton and packing materials for
future shipping and transportation of the unit.
6 Operating instructions

Connections and Set up

1.3 Connections

Important:
L The unit will not function when there is a power
failure. To make calls in emergency situations, you should connect a telephone that can function during a power failure to the telephone line.
1 Paper stacker (KX-FT934 only)
L The paper stacker may not be shown in all
illustrations in these operating instructions.
2 Power cord
L Connect to the power outlet (220 V – 240 V, 50/60
Hz).
3 Telephone line cord
L Connect to [LINE] jack and a single telephone
line jack.
4 [EXT] jack
L Remove the stopper if attached.
5 Handset cord 6 Extension telephone (not included)
4
1

1.2 Accessory information

1.2.1 Available accessories
Standard thermal recording paper*1 (KX-A106):
216 mm × 30 m roll, with 25 mm core *1 Use only the included or specified recording
paper. Using other recording paper may affect print quality and/or cause excessive wear to the thermal head.
5
2
Caution:
L When you operate this product, the power outlet
should be near the product and easily accessible.
L Be sure to use the telephone line cord included in
this unit.
L Do not extend the telephone line cord. L Keep the unit away from walls as far as possible
to prevent a recording paper jam.
Note:
L Before you can make calls, the dialling mode setting
may need to be changed (page 10).
3
6
3
1. Installation and Quick Start
{
}

1.4 Recording paper

A Open the top cover by pressing the top cover release
button (1).
1
B Install the recording paper.
Correct
Incorrect
C Insert the leading edge of the paper into the opening
above the thermal head (1).
1
E Close the top cover securely by pushing down on
both sides.
F For KX-FT932:
Press {FAX/START}, then tear off the excess paper by pulling it towards you.
FAX/START
For KX-FT934: Press {FAX/START} to cut the paper.
D Pull the paper out of the unit.
L Make sure that there is no slack in the paper roll.
4
{FAX/START}
Note:
L If the paper is secured with glue or tape, cut
approximately 15 cm from the beginning of the roll before installing it.
L When the power cord is connected, a message is
printed each time the top cover is opened then closed. If the recording paper is installed upside down, the message will not be printed. Install the paper correctly.
L For accessory information, see page 3.

Quick Start

1.5 Fax sending / Copying

A Open the document feeder tray.
Adjust the document guides (1), and insert the
B
document FACE DOWN.
1
C To send a fax:
Dial the fax number and press {FAX/START}.
To make a copy: Press {COPY}.
1. Installation and Quick Start
{COPY}
{FAX/START}
L For further details to send a fax, see page 18.
For further details to make a copy, see page 25.

1.6 Fax receiving

A Lift the handset to answer the call. B To receive a fax document, press {FAX/START}.
{FAX/START}
L For further details, see page 21. L You can select how you want the unit to receive
calls according to your needs (page 21).
5
2. Important Information
2Important InformationImportant safety instructions

2.1 Important safety instructions

When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners.
4. Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, etc.
5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
8. For safety purposes this unit is equipped with a grounded plug. If you do not have this type of outlet, please have one installed. Do not defeat this safety feature by tampering with the plug.
9. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord.
10. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
11. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit.
12. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorised service centre when service is required. Opening or removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used.
13. Unplug this unit from power outlets and refer servicing to an authorised service centre when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the
operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorised service centre.
E. If the unit has been dropped or physically
damaged.
F. If the unit exhibits a distinct change in
performance.
14. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.
15. Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
CAUTION:
Installation
L Never install telephone wiring during a lightning
storm.
L Never install telephone jacks in wet locations unless
the jack is specifically designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has been disconnected at the network interface.
L Use caution when installing or modifying telephone
lines.
L Do not touch the plug with wet hands.
WARNING:
L To prevent the risk of fire or electrical shock, do not
expose this product to rain or any type of moisture.
L Unplug this unit from power outlets if it emits smoke,
an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised service centre.

2.2 For best performance

Environment
L Keep the unit away from electrical noise generating
devices, such as fluorescent lamps and motors.
L The unit should be kept free from dust, high
temperature and vibration.
L The unit should not be exposed to direct sunlight. L Do not place heavy objects on top of the unit. L The unit should be kept away from heat sources such
as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C or greater than 35 °C. Damp basements should also be avoided.
Connection
L If any other device is connected on the same line,
this unit may disturb the network condition of the device.
L If you use the unit with a computer and your internet
provider instructs you to install a filter (1), please connect the telephone line cord as follows.
1
6
Routine care
L Wipe the outer surface of the unit with a soft cloth. Do
not use benzine, thinner, or any abrasive powder.
2. Important Information
7
3. Preparation
10
3Pr eparation

3.1 Location of Controls

A
E
CDB
F
GH J
I
K
L
1 6 2 7 3 8
M
N
4 9 5
10
P
O
8
3. Preparation
A {CALLER ID}
L To use Caller ID features (page 15).
B {STOP}
L To stop an operation or programming session. L To erase a character/number (page 12). Press
and hold to erase all characters/numbers.
C {FLASH}
L To access special telephone services or for
transferring extension calls.
D {REDIAL}
L To redial the last number dialled. If the line is busy
when you make a phone call using the {MONITOR} button, the unit will automatically redial the number up to 9 times.
E {AUTO ANSWER}
L To turn the auto answer setting ON/OFF (page
21, 23).
F Station keys
L To use one-touch dial feature (page 13).
G {FAX/START}
L To start sending or receiving a fax.
H {COPY}
L To copy a document (page 25).
I {TONE}
L To change from pulse to tone temporarily during
dialling when your line has rotary pulse services.
J {PAU SE }
L To insert a pause during dialling.
K {MONITOR}
L To initiate dialling without lifting the handset.
L {BROADCAST}
L To transmit a document to multiple parties (page
20).
M Navigator/{VOLUM E}{PHONEBOOK}
L To search for a stored item (page 13, 19). L To select features or feature settings during
programming (page 26).
L To adjust volume (page 9). L To open a phonebook.
N {SET}
L To store a setting during programming.
O {MENU}
L To initiate or exit programming.
P {LOWER}
L To select stations 6-10 for the one-touch dial
feature (page 13, 17, 19).

Finding the Controls

3.2 Overview

12 3 4
678
5
* The pictured model is KX-FT934.
1 Speaker 2 Document guides 3 Paper stacker (KX-FT934 only)
L The paper stacker may not be shown in all
illustrations in these operating instructions.
4 Document feeder tray 5 Top cover 6 Document exit 7 Document entrance 8 Top cover release button

Volume

3.3 Adjusting volume

{SET}
Ringer volume While the unit is idle, press {A} or {B}.
L If any documents are in the document entrance, you
cannot adjust the volume. Confirm that there are no documents in the entrance.
To turn the ringer OFF
1. Press {B} repeatedly to display “RINGER OFF= OK?”.
2. Press {SET}.
L When a call is received, the unit will not ring and will
display INCOMING CALL”.
L To turn the ringer back ON, press {A}.
{A}{B}
9
3. Preparation
Ringer type
L You can select the ringer types from one of 3 types
for outside calls (feature #17 on page 27).
Handset receiver volume While using the handset, press {A} or {B}.
Monitor volume While using the monitor, press {A} or {B}.

Initial Programming

3.4 Dialling mode

If you cannot dial (page 18), change this setting depending on your telephone line service. For tone dial service, select TONE (default). For rotary pulse dial service, select PULSE”.
{A}{B}{<}{>}
{SET}
{MENU}
1 Press {MENU}.
SYSTEM SETUP
PRESS [()]
2 Press {<} or {>} repeatedly to display the following.
DIALLING MODE =TONE [±]
3 Press {A} or {B} repeatedly to display the desired
setting.
4 Press {SET}.
L The next feature will be displayed.
5 Press {MENU}.

3.5 Date and time

You must set the date and time.
L The other party’s fax machine will print the date and
time on each page you send according to your unit’s date and time setting.
L The accuracy of the clock is approximately ±60
seconds a month.
L If a power failure occurs, the date and time setting
may be lost. If the correct date and time is not
displayed after the power has been restored, set the date and time again.
{
<}{>}
{MENU}
{SET}
1 Press {MENU}.
SYSTEM SETUP
PRESS [()]
2 Press {<} or {>} repeatedly to display the following.
SET DATE & TIME
PRESS SET
3 Press {SET}.
L The cursor (|) will appear on the display.
M:|01/D:01/Y:06 TIME: 12:00AM
4 Enter the current month/date/year by selecting 2
digits for each.
Example: August 10, 2006 Press {0}{8} {1}{0} {0}{6}.
M:08/D:10/Y:06 TIME: |12:00AM
5 Enter the current hour/minute by selecting 2 digits for
each. Press {*} repeatedly to select AM”, “PM, or 24-hour time entry.
L When neither AM nor PM are displayed, 24-
hour time entry is selected.
Example: 15:20 (24-hour time entry) Press {1}{5} {2}{0}.
M:|08/D:10/Y:06 TIME: 15:20
6 Press {SET}.
L The next feature will be displayed.
7 Press {MENU}.
To correct a mistake
Press {<} or {>} to move the cursor to the incorrect number, and make the correction.
10

3.6 Your logo

Your logo will be printed on the top of each page sent from your unit.
3. Preparation
The logo can be your name or the name of your company.
{FLASH}
{STOP}
{A}{B}{<}{>}
{SET}
{MENU}
1 Press {MENU}.
SYSTEM SETUP
PRESS [()]
2 Press {<} or {>} repeatedly to display the following.
YOUR LOGO
PRESS SET
3 Press {SET}.
L The cursor (|) will appear on the display.
LOGO=|
Keypad Characters
{7} PQRS7
pqr s7
{8} TUV8
tuv8
{9} WX Y Z 9
wxyz9
{0} Space 0
{*} To change uppercase or lowercase
letter.
{FLASH} To enter a hyphen.
{STOP} To delete a digit.
Note:
L To enter another character that is located on the
same dial key, press {>} to move the cursor to the next space.
To enter your logo Example: “BILL
1. Press {2} 2 times.
LOGO=|B
4 Enter your logo, up to 30 characters. See the
following character table for details.
5 Press {SET}.
L The next feature will be displayed.
6 Press {MENU}.
To select characters with the dial keypad
Keypad Characters
{1} Space # & ( )
@ ,–./1
{2} ABC2
abc2
{3} DEF 3
def 3
{4} GHI 4
ghi 4
{5} JKL5
jkl5
{6} MNO6
2. Press {4} 3 times.
LOGO=B|I
3. Press {5} 3 times.
LOGO=BI|L
4. Press {>} to move the cursor to the next space and press {5} 3 times.
LOGO=BIL|L
To change uppercase or lowercase letters
Pressing the {*} button will change to uppercase or lowercase letters alternately.
1. Press {2} 2 times.
LOGO=|B
2. Press {4} 3 times.
LOGO=B|I
3. Press {*}.
LOGO=B|i
mno6
11
3. Preparation
4. Press {5} 3 times.
LOGO=Bi|l
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
character.
2. Press {STOP}. L To erase all characters, press and hold {STOP}.
3. Enter the correct character.
To select characters using {A} or {B}
Instead of pressing the dial keys, you can select characters using {A} or {B}.
1. Press {B} repeatedly to display the desired
character. Characters will be displayed in the following order:
1 Uppercase letters 2 Number 3 Symbol 4 Lowercase letters
L If you press {A}, the order will be reversed.
2. Press {>} to insert the character.
3. Return to step 1 to enter the next character.
4 Enter your fax number, up to 20 digits.
Example: NO.=1234567|
5 Press {SET}.
L The next feature will be displayed.
6 Press {MENU}.
Note:
L The {*} button enters a “+” and the {#} button
enters a space.
Example: +234 5678
Press {*}{2}{3}{4}{#}{5}{6}{7}{8}.
L To enter a hyphen in a telephone number, press
{FLASH}.
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
number.
2. Press {STOP}. L To erase all numbers, press and hold {STOP}.
3. Enter the correct number.

3.7 Your fax number

Your fax number will be printed on the top of each page sent from your unit.
{FLASH}
{STOP}
1 Press {MENU}.
2 Press {<} or {>} repeatedly to display the following.
3 Press {SET}.
L The cursor (|) will appear on the display.
{SET}
{<}{>}
SYSTEM SETUP
YOUR FAX NO.
{MENU}
PRESS [()]
PRESS SET
12
NO.=|
4. Telephone
4TelephoneMaking and Answering Calls

4.1 Phonebook

The phonebook allows you to make calls without having to dial manually. You can store 100 names and telephone numbers to the phonebook.
L You can also send faxes using the phonebook (page
19).
{STOP}
{MONITOR}
{A}{B}{<}{>}
4.1.1 Storing phonebook items
Press {MENU} repeatedly to display PHONEBOOK
1
SET”.
2 Press {>}.
L The display shows the number of available items
in the phonebook briefly.
3 Enter the name, up to 16 characters (see page 11 for
instructions).
4 Press {SET}. 5 Enter the telephone number, up to 24 digits. 6 Press {SET}.
L To program other items, repeat steps 3 to 6.
7 Press {MENU}.
Helpful hints:
L You can confirm the stored items by printing the
telephone number list (page 38).
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
character/number.
2. Press {STOP}. L To erase all characters/numbers, press and hold
{STOP}.
3. Enter the correct character/number.
4.1.2 Making a phone call using the
phonebook
Before using this feature, store the desired names and telephone numbers in the phonebook (page 13).
1 Press {>}. 2 Press {A} or {B} repeatedly to display the desired
item.
{SET}
{MENU}
3 Lift the handset or press {MONITOR}.
L The unit will start dialling automatically.
To search for a name by initial Example: “LISA
1. Press {>}.
2. Press {A} or {B} to enter the phonebook.
3. Press {5} repeatedly to display any name with the
initial L (see the character table, page 11).
L To search for symbols (not letters or numbers),
press {1}.
4. Press {B} repeatedly to display LISA. L To stop the search, press {STOP}. L To dial the displayed party, lift the handset or
press {MONITOR}.
4.1.3 Editing a stored item
Press {>}.
1 2 Press {A} or {B} repeatedly to display the desired
item.
3 Press {MENU}. 4 Press {*}.
L If you do not need to edit the name, skip to step
6.
5 Edit the name. For further details, see the storing
procedure on page 13.
6 Press {SET}.
L If you do not need to edit the telephone number,
skip to step 8.
7 Edit the telephone number. For further details, see
the storing procedure on page 13.
8 Press {SET}.
4.1.4 Erasing a stored item
Press {>}.
1 2 Press {A} or {B} repeatedly to display the desired
item.
3 Press {MENU}. 4 Press {#}.
L To cancel erasing, press {STOP}.
5 Press {SET}.

4.2 One-touch dial feature

For rapid access to frequently dialled numbers, the unit provides the one-touch dial feature (10 items).
13
4. Telephone
L You can also send faxes using the one-touch dial
feature (page 19).
{LOWER}Station keys
{STOP}
{A}{B}{<}{>}
{MONITOR}
{SET}
{MENU}
4.2.1 Storing one-touch dial items
Press {MENU} repeatedly to display PHONEBOOK
1
SET”.
2 Select the desired station key.
For stations 1–5:
Press one of the station keys.
For stations 6–10: Press {LOWER}, then press one of the station keys.
3 Enter the name, up to 16 characters (see page 11 for
instructions).
4 Press {SET}. 5 Enter the telephone number, up to 24 digits. 6 Press {SET}.
L To program other items, repeat steps 2 to 6.
7 Press {STOP}.
For stations 6–10:
Press {LOWER}, then press the desired station key.
L The unit will start dialling automatically.
4.2.3 Editing a stored item
Press {>}.
1 2 Press {A} or {B} repeatedly to display the desired
item.
3 Press {MENU}. 4 Press {*}.
L If you do not need to edit the name, skip to step
6.
5 Edit the name. For further details, see the storing
procedure on page 14.
6 Press {SET}.
L If you do not need to edit the telephone number,
skip to step 8.
7 Edit the telephone number. For further details, see
the storing procedure on page 14.
8 Press {SET}.
4.2.4 Erasing a stored item
Press {>}.
1 2 Press {A} or {B} repeatedly to display the desired
item.
3 Press {MENU}. 4 Press {#}.
L To cancel erasing, press {STOP}.
5 Press {SET}.

Caller ID

To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
character/number.
2. Press {STOP}. L To erase all characters/numbers, press and hold
{STOP}.
3. Enter the correct character/number.
4.2.2 Making phone calls using the one-
touch dial
Before using this feature, store the desired names and telephone numbers for the one-touch dial feature (page
13).
1 Lift the handset or press {MONITOR}. 2 Select the desired station key.
For stations 1–5:
Press the desired station key.
14

4.3 Caller ID service

This unit is compatible with Caller ID service offered by your local telephone company. To use this feature, you must subscribe to Caller ID service.
Important:
L This unit will only display the caller’s telephone
number and name.
L This unit will not support future additional
telephone services.
L This unit cannot support services based on the
“DTMF based subscriber line protocol”.
L Depending on the service of the local telephone
company, the date/time of the call or the caller’s
name may not be displayed. Make sure the following ring setting is set to 2 or more rings beforehand.
– FAX ring setting (feature #06 on page 26) – TEL/FAX ring setting (feature #78 on page 28)
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