Please print and use pages
containing important descriptions
for software installation, etc.
Please read these instructions carefully before using this product, and save this manual for future use.
Page 2
Introduction
Thank you for purchasing this Panasonic product. For optimum performance and safety, please read
these instructions carefully.
■ Terms and illustrations in these instructions
CAUTION
NOTE
è :
Display “Charm” :Flick from right side to inside of the screen.
Touch
<Only if the external keyboard is connected>
F12
Some illustrations are simplified to help your understanding and may look different from the actual
●
unit.
If you do not sign in as an administrator, you cannot use some functions or cannot display some
●
screens.
Refer for the latest information about optional products to the catalogs, etc.
●
In these instructions, the names and terms are referred as follows.
Getting Started
●
•
Screen messages are explained in [English (United States)].
●
(Depending on the language preference, some screen messages in these instructions are
different from the actual screen messages. For example, [Flight mode] may be displayed instead
of [Airplane mode] in some language preference.)
:
:
:Touch (Settings) in the charms.
:
“Windows® 8.1 Pro Update 64-bit” as “Windows” or “Windows 8.1”
:
Conditions that may result in minor or moderate injury.
Useful and helpful information.
Page in these Operating Instructions or in the Reference Manual.
Reference to the on-screen manuals.
Press F12 key.
■ Disclaimer
Computer specifications and manuals are subject to change without notice. Panasonic Corporation
assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies
between the computer and the manuals.
■ Trademarks
Microsoft, Windows, and the Windows logo are registered trademarks or trademarks of Microsoft
Corporation of the United States and/or other countries.
Intel, Core and PROSet are either registered trademarks or trademarks of Intel Corporation.
SDXC Logo is a trademark of SD-3C, LLC.
Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic
Corporation.
DisplayPort is a trademark owned by the Video Electronics Standards Association in the United States
and other countries.
HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks
of their respective own companies.
2
Page 3
■ On-screen Manual
For further information about the computer, you can refer to the on-screen manual.
Reference Manual
●
The Reference Manual contains the practical information to help you fully enjoy the computer’s
performance. Update it to the latest version for reference.
Important Battery Tips
●
The Important Battery Tips will provide you with the battery information so that you can use the
built-in battery in the optimum condition to obtain longer operation time.
Update the on-screen manuals
●
This describes the procedures to update the on-screen manual.
Connect to a network
●
This describes the connection procedures using the network devices mounted on this unit.
To access the on-screen manuals, follow the steps below.
On the Start screen, touch the [Manual Selector] tile, and select the on-screen manual.
NOTE
[Contents] tab or [Search] tab of the on-screen manuals is displayed on the left side of the
●
window. Select tab and display the desired item.
Getting Started
3
Page 4
Description of Parts
B
F
E
G
H
Front sideLeft side
ACD
Getting Started
Camera
Reference Manual “Camera”
è
A: Camera Indicator
B: Camera Lens
C: Ambient Light Sensor
The ambient light sensor is equipped with an
automatic brightness adjustment function that
adjusts the display screen.
(è page 12)
D: Wireless LAN Antenna
Connect to a network “Wireless LAN”
è
E: Wireless LAN Antenna / Bluetooth Antenna
Connect to a network “Wireless LAN” “Bluetooth”
è
F: Windows Button
è Reference Manual “Hardware Buttons”
G: LED Indicator
: Power Indicator
Off: Power off/Hibernation
Green: Power on
Blinking green: Sleep
: Battery status
è page 11 “When the battery
indicator does not light on”
è
Reference Manual “Battery Power”
H: Security Lock
A Kensington cable can be connected.
For further information, read the manual
that comes with the cable.
CAUTION
Kensington cable lock headUse the Kensington cable with the lock
●
head of ø18 mm or less.
Using the cable with the lock head of
more than ø18 mm may result in damage
to the unit, because the unit becomes
This computer contains a magnet and magnetic
products at the locations circled in the
illustration at right.
Avoid leaving metallic object or magnetic media
in contact with these areas.
5
Page 6
First-time Operation
■ Preparation
Check and identify the supplied accessories.
If you do not find the described accessories, contact Panasonic Technical Support
(è page 33 - 39).
AC Adaptor ......
•
1
• AC Cord ........1• Soft Cloth .......1
Model No: CF-AA5713A
• OPERATING INSTRUCTIONS - Read Me First ...................1
1 Connect the AC adaptor
The battery charging starts automatically.
CAUTION
Do not disconnect the AC adaptor until the first-time
●
operation procedure is completed.
When using the computer for the first time, do not connect
●
Getting Started
any peripheral device (including wired LAN cable) except
the AC adaptor.
Handling the AC adaptor
●
Problems such as sudden voltage drops may arise
•
during periods of thunder and lightning. Since this
could adversely affect your computer, an uninterruptible
power source (UPS) is highly recommended unless
running from the built-in battery alone.
2 Turn on the computer
Press and hold the power switch (A) until the power indicator
(B) lights. Beep will sound when the computer is turned on.
CAUTION
Do not press the power switch repeatedly or do not hold the power
●
switch for 4 seconds or longer.
Any changes from the default setting of the Setup Utility must not be
●
made until the First-time Operation is completed.
è
Reference Manual “Screen Input Operation”
A
B
6
Page 7
3 Setup Windows
Select language and touch [Next].
Follow the on-screen instructions.
The computer restarts several times. Do not touch the screen or tablet buttons during setup.
●
After the computer is turned on, the screen remains black or unchanged for a while, but this is
●
not a malfunction. Wait for a moment until the Windows setup screen appears.
Setup of Windows will take approximately 5 minutes.
●
Go to the next step, confirming each message on the display.
If “Get online” is displayed, select [Skip this step].
●
You can set the Wireless Network after the setup of Windows is complete.
Verify the time zone, date and time.
●
CAUTION
You can change the user name, password, image and security setting after setup of Windows.
●
Remember your password. If you forget the password, you cannot use Windows. Creating a
●
password reset disk beforehand is recommended.
Do not use the following words for user name: CON, PRN, AUX, CLOCK$, NUL, COM1 to COM9,
●
LPT1 to LPT9, LPT, @, &, space. In particular, if you create a user name (account name) that
includes the “@” mark, a password will be requested at the sign-in screen, even if no password
has been set. If you try to sign in without entering a password, “The user name or password is
incorrect.” may be displayed and you will not be able to sign in Windows (è page 23).
4 Update the on-screen manual
Connect to the internet. Sign in Windows as an administrator.
For further information, refer to èConnect to a network.
Update the on-screen manual.
On the Start screen, touch the [Manual Selector] tile. Follow the on-screen instructions.
Getting Started
5 Create a recovery disc
A recovery disc allows you to reinstall OS and restore its factory default condition, in case, for
example, the recovery partition of the flash memory is damaged. We recommend creating a
recovery disc before you begin using the computer.
Refer to èReference Manual “Recovery Disc Creation Utility” about creating the disc.
NOTE
PC Information Viewer
●
This computer periodically records the management information of the flash memory, etc. The
maximum data volume for each record is 1024 bytes.
This information is only used for estimating the cause when the flash memory goes down by any
possibility. They are never sent to outside via network nor used for any other purpose except for
the purpose described the above.
To disable the function, add the check mark for [Disable the automatic save function for
management information history] in [Hard Disk Status] of PC Information Viewer, and touch [OK].
(èReference Manual “Troubleshooting (Advanced)” - “Checking the Computer’s Usage Status”)
In the default settings, shortcut icons for Korean language are on the desktop screen. You may
●
delete the icons if not necessary.
7
Page 8
First-time Operation
■ Battery duration
Note that the computer consumes electricity even when the computer power is off. If the built-in
battery is fully charged, the battery will fully discharge in the following period of time:
StatusDischarge period
In sleepApprox. 3 days
(Approx. 3 days with Wake up from LAN function activated)
In hibernationApprox. 28 days
(Approx. 5 days with Wake up from LAN function activated)
When power is offApprox. 28 days
(Approx. 5 days with Power On by LAN function activated)
The above table shows the battery duration while the USB port continuous charging function is not
used.
The battery duration will slightly be longer if a LAN cable is not connected to the computer, even
when Wake up from LAN function is activated.
Getting Started
8
Page 9
■ Before using wireless function
Display “Charm” and touch - [Change PC settings] - [Network] - [Airplane mode].
Set “Airplane mode” to [Off], and then;
set “Wi-Fi” to [On] (for wireless LAN).
set “Bluetooth” to [On] (for Bluetooth).
■ To change the partition structure
You can shrink a part of an existing partition to create unallocated disk space, from which you can
create a new partition. In the default setting, you can use a single partition.
Long touch at the bottom left corner of the desktop screen.
Touch [Disk Management].
Long touch the partition for Windows (“c” drive in the default setting), and touch [Shrink Volume…].
The partition size depends on the computer specifications.
●
Input the size in “Enter the amount of space to shrink in MB” and touch [Shrink].
You cannot input a larger number than the displayed size.
●
To select [Reinstall Windows to the OS related partitions.] in reinstalling OS (è page 17),
●
70 GB or more is necessary for “Total size after shrink in MB”.
Long touch [Unallocated] (the shrunk space in the step ) and touch [New Simple Volume…].
Follow the on-screen instructions to make the settings, and touch [Finish].
Wait until formatting is completed.
NOTE
You can create an additional partition using remaining unallocated space or newly creating
●
unallocated space.
To delete a partition, long touch the partition and touch [Delete Volume…] in the step .
●
Getting Started
■ To select language
To select a language other than the one you have selected during the first-time operation, follow the
steps below.
Perform either of the following procedures.
Long touch at the bottom left corner of the desktop screen.
●
Flick from the middle of the Start screen to the top.
●
Touch [Control Panel].
Touch [Clock, Language, and Region] - [Language] - [Add a language].
Select a language, and then touch [Add].
Depending on the region, two or more languages are selectable. Touch [Open] and select the
desired language, and then touch [Add].
Touch [Options] for the language you want to use.
Touch [Make this the primary language].
Touch [Log off now].
Sign in to Windows.
9
Page 10
Turning On / Turning Off
Turning On
Press and hold the power switch (è page 5) until the power indicator (è page 4) lights.
Beep will sound when the computer is turned on.
NOTE
Do not press the power switch repeatedly.
●
The computer will forcibly be turned off if you press and hold the power switch for 4 seconds or
●
longer.
Once you turn off the computer, wait for 10 seconds or more before you turn on the computer
●
again.
Turning Off
You can shut down the computer by using either of the following steps.
From the Start screen:
•
Touch - [Shut down].
From the desktop screen:
•
Getting Started
Long touch at the bottom left corner of the desktop screen.
Touch [Shut down or sign out] - [Shut down].
Both the Start screen and desktop screen:
•
Display “Charm” and touch .
Touch [Power] - [Shut down].
NOTE
To turn off the computer completely, proceed as follows.
●
Display “Charm” and touch - [Change PC settings] - [Update and recovery] - [Recovery].
Touch [Restart now] under “Advanced startup”.
Touch [Turn off your PC].
10
Precaution against Starting Up/Shutting Down
Do not do the following.
●
Connecting or disconnecting the AC adaptor
•
Pressing the power switch
•
Touching the screen or external mouse/keyboard
•
NOTE
To conserve power, the following power saving methods are set at the time of purchase.
●
The screen automatically turns off after:
•
10 minutes (when AC adaptor is connected) of inactivity
5 minutes (when operating on battery power) of inactivity
The computer automatically enters sleep*1 after:
•
20 minutes (when AC adaptor is connected) of inactivity
15 minutes (when operating on battery power) of inactivity
*1
Refer to Reference Manual “Sleep or Hibernation Functions” about resuming from sleep.
Page 11
Handling and Maintenance
Operation environment
Place the computer on a flat stable surface not subject to shock, vibration, and danger of
●
dropping. Do not place the computer upright or turn it over. If the computer is exposed to an
extremely strong impact, it may become damaged.
Operating environment
●
Temperature: Operation : 5 °C to 35 °C {41 °F to 95 °F}
Storage : -20 °C to 60 °C {-4 °F to 140 °F}
Humidity: Operation : 30% to 80% RH (No condensation)
Storage : 30% to 90% RH (No condensation)
Even within the above temperature/humidity ranges, operation for a long time in extreme
environments, smoking nearby, or operation in places where oil is used or where there is a lot of
dust will result in the product deterioration and will shorten the product life.
Do not place the computer in the following areas, otherwise the computer may be damaged.
●
Near electronic equipment. Image distortion or noise may occur.
•
In extremely high or low temperature.
•
As the computer can become hot during operation, keep it away from items that are sensitive to heat.
●
Handling cautions
This computer is designed to minimize shock to parts such as the LCD and the flash memory
drive, but no warranty is provided against any trouble caused by shock. Be extremely careful when
handling the computer.
When carrying the computer:
●
Turn off the computer.
•
Remove all external devices, cables, Smart Cards and other protruding objects.
•
Do not drop or hit the computer against solid objects.
•
When you board an airplane, take the computer with you and never put it in your checked
●
luggage. When using the computer on airplane, follow the airline’s instructions.
Use only fingers to touch the screen. Do not place any object on its surface and do not press
●
down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and
ball point pens).
Avoid any harmful substances such as oil from getting into the touchscreen. The pointer may not
●
work correctly.
Be careful not to get injured by dropping or getting hit when carrying the computer.
●
Useful Information
■ When the battery indicator does not light on
The battery indicator may not light on even if the AC adaptor is correctly connected to the computer,
due to the following reasons.
The AC adaptor’s protection function may be working. In this case, pull out the AC cord and wait
●
for more than 1 minute before reconnecting the AC cord.
■ When using peripheral devices
Follow these instructions and the Reference Manual to avoid any damage to the devices. Carefully
read the instruction manuals of the peripheral devices.
Use the peripheral devices conforming to the computer’s specifications.
●
Connect to the connectors in the correct direction.
●
If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of
●
pins, etc.
If screws are included, fasten them securely.
●
Remove the cables when you carry the computer. Do not pull the cables forcibly.
●
11
Page 12
Handling and Maintenance
■ Preventing your computer from unauthorized use via wireless LAN/Bluetooth
Before using wireless LAN/Bluetooth, make the appropriate security settings such as data
●
encryption.
■ Battery Recalibration
The battery recalibration may take a long time due to the large battery capacity. This is not a
●
malfunction.
<When performing “Battery Recalibration” after shutting down Windows>
Full charge: Approximately 2.5 hours
•
Complete discharge: Approximately 2 hours
•
When performing “Battery Recalibration” without shutting down Windows, it may take more time to
charge/discharge.
Disable [Economy Mode(ECO)] when performing “Battery Recalibration”.
●
■ Sensors
This computer is equipped with 4 sensors (acceleration sensor, gyro sensor, magnetic sensor,
ambient light sensor), and you can use these sensors with any software that is compatible.
The accuracy of each sensor output depends on the operating environment and other conditions.
The results should only be used as a reference.
The acceleration sensor, gyro sensor, and magnetic sensor are located on the left side of the LCD.
The detection results of each sensor may vary depending on how you are holding the computer, the
application software you are using, and other factors.
Automatic brightness adjustment
●
The computer is equipped with an automatic brightness adjustment function that adjusts the
display screen based on the ambient light sensor. You can configure the automatic adjustment
function as follows.
Display “Charm” and touch - [Change PC settings] - [PC and devices] - [Power and sleep],
Useful Information
then set “Adjust my screen brightness automatically” to [On].
The ambient light sensor is located at the top of LCD (è page 4).
The ambient light cannot be detected properly if this area is obstructed or dirty.
12
Page 13
Magnetic sensor
●
The magnetic sensor on the computer operates by detecting geomagnetism. Therefore, the
magnetic sensor may not function properly and it readings may be inaccurate, especially in the
following environments.
Inside or near steel structures such as buildings or bridges
•
Inside or near automobiles, or near train power lines
•
Near metallic furniture or appliances
•
When the AC adaptor or other peripheral devices are brought closer to the computer
•
Near magnets, speakers, or other objects with strong magnetic fields
•
The magnetic directions indicated by the magnetic sensor may not be accurate immediately after
purchase or in environments with poor magnetic fields.
In such cases, turn on the computer and move it as follows.
Hold the computer so that its screen side is facing upward and level.
While keeping the computer level, rotate it 90 degrees or more clockwise.
Return the computer to position , and rotate it 90 degrees or more counterclockwise.
Return the computer to position .
Tilt the computer 90 degrees or more to the left so that the left side of the computer tilts down.
Return the computer to position , and tilt it 90 degrees or more to the right so that the right
side of the computer tilts down.
CAUTION
Hold the computer firmly when moving it. Strong shocks from dropping the computer may
●
result in damage.
Maintenance
To clean the LCD panel
Use the soft cloth included with the computer. (For further information, refer to è Reference
Manual “Screen Input Operation” - “Suggestions About Cleaning the LCD Surface”.)
To clean areas other than the LCD panel
Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted
detergent and wring it thoroughly.
CAUTION
Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing
●
discoloration, etc. Do not use commercially-available household cleaners and cosmetics, as they may
contain components harmful to the surface.
Do not apply water or detergent directly to the computer, since liquid may enter inside of the
●
computer and cause malfunction or damage.
Useful Information
13
Page 14
Handling and Maintenance
Dispose of Computer
■ Preparation
Remove all peripherals and SD memory card, etc.
●
Erase the stored data. (èReference Manual “Erasing Flash Memory Data”)
●
<For Europe and U.S.A./Canada>
Attention Customers
Don’t remove the battery by yourself. The battery must be removed by qualified professionals.
When disposing of this product, be sure to contact qualified professionals to remove the battery.
Attention Qualified professionals to remove the battery
Dispose of this product correctly in accordance with the local regulations after removing the battery
as shown in the following procedure.
CAUTION
Never disassemble the computer except before disposal.
●
Refer to the precautions when disposing of the computer (èOPERATING INSTRUCTIONS -
●
Read Me First).
1. Turn off the computer completely. (è page 10)
Do not use sleep/hibernation.
●
2. While connecting the AC adaptor, press both volume buttons ( and ) at the same time
for more than 5 seconds.
The built-in battery’s power output stops.
Disconnect the AC adaptor, and press the power switch for 1 second or longer and confirm
Useful Information
●
the computer does not start up.
3. Turn over the computer.
4. Remove the screws (3), and lift up Interface cover to remove.
5. Remove the screw.
14
Page 15
6. Remove the Security Lock.
A
Remove the screw. Lift up the Security Lock
cover, and remove it.
7. Remove the screws (9).
8. Lift the upper-right side of the cover slightly, and release
the bottom tabs (A). Then, open the cover from the right
side.
The left side of the cover is connected to the computer
●
with the cord. Do not pull the cord.
Remove the screws (2),
and remove the slot.
Useful Information
9. Disconnect the connector (B).
Insulate the connectors on the built-in battery by covering
them with plastic tape, for example.
10.
Remove the screws (4) that secures the built-in battery (C),
and remove the built-in battery.
B
C
15
Page 16
Reinstalling Software
Reinstalling software will return the computer to the default condition. When you reinstall the
software, the flash memory data will be erased.
Back up important data to other media or an external hard disk before reinstallation.
CAUTION
Do not delete the Recovery Partition on the flash memory. The disk space in the partition is not
●
available to store data.
To check the Recovery Partition, perform the following methods.
Long touch at the bottom left corner of the desktop screen.
Touch [Disk Management].
■ Remove everything and reinstall Windows
Preparation
Remove all peripherals and SD memory card, etc.
●
Connect the AC adaptor and do not remove it until reinstallation is complete.
●
<Only for model with TPM> Connect the external keyboard.
●
1 Perform “Remove everything and reinstall Windows”.
Display “Charm” and touch - [Change PC settings] - [Update and recovery] - [Recovery].
Touch [Get Started] under “Remove everything and reinstall Windows”.
Touch [Next].
Select the option.
[Just remove my files]
•
Perform the reinstallation of Windows in a few moments (Approximately 20 minutes).
[Fully clean the drive]
•
By fully cleaning, the deleted files can not be recovered easily and the security level will
be increased. The processing time will be longer (Approximately 140 minutes).
Useful Information
Follow the on-screen instructions.
After the reinstallation, the computer will restart.
Do not interrupt installation, for example by turning off the computer or performing other
●
operation.
Otherwise installation may become unavailable as Windows may not start up or the data
may be corrupted.
2 Perform “Setup Windows” (è page 7).
NOTE
The date and time, and the time zone may not be correct. Be sure to set them correctly.
●
3 Perform Windows Update.
4 <Only for model with TPM> Clear TPM.
Perform either of the following procedures.
Long touch at the bottom left corner of the desktop screen.
●
Flick from the middle of the Start screen to the top.
●
Touch [Run], then input “tpm.msc” and touch [OK].
Touch [Clear TPM ...] under “Actions” on the right of the “TPM Management on Local
Computer” screen.
Touch [Restart] of the “Manage the TPM security hardware” screen.
The computer will restart.
When “TPM configuration change was requested to” is displayed, press
Touch the Desktop tile, and when “TPM is ready” appears, touch [Close].
16
F12
.
Page 17
NOTE
You can use the following buttons when the Setup Utility screen is displayed.
●
:↓key:→key : Enter key
■ Flash Memory Drive recovery
You can reinstall the OS that was pre-installed at the time of purchase.
If reinstallation using the method described in “Remove everything and reinstall Windows” is not
successful, follow the instructions below.
Preparation
Remove all peripherals and SD memory card, etc.
●
Connect the AC adaptor and do not remove it until reinstallation is complete.
●
<Only for model with TPM> Connect the external keyboard.
●
1 Start the Setup Utility.
Display “Charm” and touch - [Change PC settings] - [Update and recovery] - [Recovery].
Touch [Restart now] under “Advanced startup”.
Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
If the password is requested, enter the Supervisor Password.
●
2 Write down all of the contents of the Setup Utility and touch [Exit] and
double-touch [Load Default Values].
At the confirmation message, touch [Yes].
3 Check the [UEFI Boot] setting of the Setup Utility.
When reinstalling Windows 8.1: [Enabled]
4 Touch [Exit] and double-touch [Save Values and Reboot].
At the confirmation message, touch [Yes]. The computer will restart.
5 Press (Rotation lock) button while “Panasonic” boot screen is
displayed.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
●
6 Touch [Exit] and double-touch [Recovery Partition].
7 Touch [Next] and touch [YES].
8 Touch [Yes, I agree to the provisions above and wish to continue!] and
touch [Next].
9 Touch [Next].
If the option is displayed, select the setting and touch [Next].
[Initialize and reinstall Windows to the whole Disk]
●
Select this option when you want to reinstall Windows to the factory default. After
reinstallation, you can create a new partition. For how to create a new partition, refer to “To
change the partition structure” (è page 9).
[Reinstall Windows to the OS related partitions.]*1
●
Select this option when the flash memory drive has already been divided into several
partitions and you want to keep the partition structure. For how to create a new partition,
refer to “To change the partition structure” (è page 9).
*1
This does not appear if Windows cannot be reinstalled to the recovery partition and the area usable
by Windows.
Useful Information
17
Page 18
Reinstalling Software
10 At the confirmation message, touch [YES].
Reinstallation starts according to the instructions on the screen. (It will take approximately
20 minutes.)
Do not interrupt installation, for example by turning off the computer or other operation.
●
Otherwise installation may become unavailable as Windows may not start up or the data
may be corrupted.
11 When Ending process screen is displayed, touch [OK] to turn off the
computer.
12 Turn on the computer.
If the password is requested, enter the Supervisor Password.
●
13 Perform “Setup Windows” (è page 7).
NOTE
The date and time, and the time zone may not be correct. Be sure to set them correctly.
●
14 Start the Setup Utility and change the settings as necessary.
15 Perform Windows Update.
16 <Only for model with TPM> Clear TPM (è page 16).
Useful Information
18
Page 19
■ Using Recovery Disc
Use the Recovery Disc in the following conditions.
You have forgotten the administrator password.
•
Installation is not complete. The recovery partition in the flash memory drive may be broken.
Connect the AC adaptor and do not remove it until reinstallation is complete.
●
1 Connect the DVD drive to the USB port.
2 Start the Setup Utility.
Display “Charm” and touch - [Change PC settings] - [Update and recovery] - [Recovery].
Touch [Restart now] under “Advanced startup”.
Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
If the [Panasonic] boot screen is not displayed, turn on the computer while touching top left
●
of the screen.
If the password is requested, enter the Supervisor Password.
●
3 Write down all of the contents of the Setup Utility and touch [Exit] and
double-touch [Load Default Values].
At the confirmation message, touch [Yes].
4 Check the [UEFI Boot] setting of the Setup Utility.
When the recovery disc for Windows 8.1 is used: [Enabled]
5 Set the Recovery Disc into the DVD drive.
6 Touch [Exit] and double-touch [Save Values and Reboot].
At the confirmation message, touch [Yes]. The computer will restart.
7 Press (Rotation lock) button while “Panasonic” boot screen is
displayed.
The Setup Utility starts up.
If the password is requested, enter the Supervisor Password.
●
8
Touch [Exit], then double-touch the DVD drive in [Boot Override].
The computer will restart.
9 Touch [Reinstall Windows.] and touch [Next].
10 At the confirmation message, touch [YES].
11 Touch [Yes, I agree to the provisions above and wish to continue!] and
touch [Next].
Useful Information
19
Page 20
Reinstalling Software
12 Touch [Next].
If the option is displayed, select the setting and touch [Next].
[Initialize and reinstall Windows to the whole Disk]
●
Select this option when you want to reinstall Windows to the factory default. After
reinstallation, you can create a new partition. For how to create a new partition, refer to “To
change the partition structure” (è page 9).
[Reinstall Windows to the OS related partitions.]*1
●
Select this option when the flash memory has already been divided into several partitions
and you want to keep the partition structure. For how to create a new partition, refer to
“To change the partition structure” (è page 9).
You can keep the partition structure.
*1
This does not appear if Windows cannot be reinstalled to the recovery partition and the area usable
by Windows.
13 At the confirmation message, touch [YES].
Reinstallation starts according to the instructions on the screen. (It will take approximately
30 - 45 minutes.)
Do not interrupt installation, for example by turning off the computer.
●
Otherwise installation may become unavailable as Windows may not start up or the data
may be corrupted.
14 When the “Insert No.2 Media into optical drive.” message is displayed,
replace with the other disc and then touch [OK].
15 When Ending process screen is displayed, remove the Recovery Disc
and DVD drive and then touch [OK].
Follow the on-screen instructions.
Some models may take approximately 40 minutes.
16 Perform “Setup Windows” (è page 7).
Useful Information
17 Start the Setup Utility and change the settings as necessary.
18 Perform Windows Update.
19 <Only for model with TPM> Clear TPM (è page 16).
Connect the external keyboard.
20
Page 21
Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting
guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the
problem persists, contact Panasonic Technical Support (è page 33 - 39). You can also check the
computer’s status in the PC Information Viewer (èReference Manual “Troubleshooting (Advanced)”).
■ Starting Up
Cannot start up.
The power indicator or
battery indicator is not
lit.
You have forgotten the
password.
“Remove disks or other
media. Press any key
to restart” or a similar
message appears.
Windows startup and
operation is slow.
Connect the AC adaptor.
●
Remove the AC adaptor, and then connect it again.
●
If a device is connected to the USB port, disconnect the device, or set
●
[USB Port] or [Legacy USB Support] to [Disabled] in the [Advanced]
menu of the Setup Utility.
Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot] should
●
be set to [Enabled].
Supervisor Password or User Password: Contact Panasonic Technical
●
Support (è page 33 - 39).
Administrator password:
●
If you have a password reset disk, you can reset the administrator
•
password. Set the disk and enter any wrong password, then follow the onscreen instructions and set a new password.
If you do not have a password reset disk, reinstall (è page 16)
•
and setup Windows, and then set a new password.
If a device is connected to the USB port, disconnect the device, or set
●
[USB Port] or [Legacy USB Support] to [Disabled] in the [Advanced]
menu of the Setup Utility.
If the problem persists after removing the disk, it may be a flash
Start the Setup Utility (èReference Manual “Setup Utility”) to
●
return the Setup Utility settings (excluding the passwords) to the
default values. Start the Setup Utility and make the settings again.
(Note that the processing speed depends on the application software,
so this procedure may not make Windows faster.)
If you installed a resident software after purchase, turn off the
●
residence.
Troubleshooting
21
Page 22
Troubleshooting (Basic)
■ Starting Up
The date and time are
incorrect.
[Executing Battery
Recalibration] screen
appears.
[Enter Password]
does not appear when
resuming from sleep/
hibernation.
Cannot resume.
Troubleshooting
Other startup problems.
Make the correct settings.
●
Open the Control Panel.
1. Perform either of the following procedures.
Long touch at the bottom left corner of the desktop screen.
●
Flick from the middle of the Start screen to the top.
●
2. Touch [Control Panel].
Touch [Clock, Language, and Region] - [Date and Time].
If the problem persists, the internal clock battery may need to be
●
replaced. Contact Panasonic Technical Support (è page 33 - 39).
When the computer is connected to LAN, check the date and time of
●
the server.
The 2100 A.D. or later year will not be correctly recognized on this computer.
●
The Battery Recalibration was canceled before Windows was shut
●
down last time. To start up Windows, turn off the computer by the
power switch, and then turn on.
Select [Enabled] in [Password On Resume] in the [Security] menu of
●
the Setup Utility (èReference Manual “Setup Utility”).
The Windows password can be used instead of the password set in
●
the Setup Utility.
Add a password.
1.
Display “Charm” and touch - [Change PC settings] - [Accounts].
2. Touch [Sign-in options], and touch [Add] under “Password”.
Set up the following.
1.
Open the Control Panel, and then touch [System and Security] [Power Options] - [Require a password when the computer wakes].
2. Touch [Change settings that are currently unavailable] under
“Define power buttons and turn on password protection”.
3. Add a check mark for [Require a password].
One of the following operations may have been carried out. Press the
●
power switch to turn on the computer. Data not saved will be lost.
In sleep mode, the AC adaptor was disconnected, or a peripheral
•
was connected or disconnected.
The power switch was pressed for 4 seconds or longer to forcibly turn
•
off the computer.
An error may occur when the computer automatically enters the sleep
●
or hibernation mode while the screensaver is active. In this case, turn
off the screensaver or change the pattern of the screensaver.
Start the Setup Utility (èReference Manual “Setup Utility”) to
●
return the Setup Utility settings (excluding the passwords) to the
default values. Start the Setup Utility and make the settings again.
Remove all peripheral devices.
●
Check to see if there was a disk error.
●
Remove all peripheral devices including an external display.
Perform either of the following procedures.
Long touch at the bottom left corner of the desktop screen.
●
Flick from the middle of the Start screen to the top.
●
Touch [File Explorer].
Long touch [Windows (C:)], and touch [Properties].
Touch [Tools] - [Check].
Follow the on-screen instructions.
22
Page 23
■ Entering Password
Even after entering the
password, password
input screen is
displayed again.
Cannot sign in to
Windows. (“The user
name or password is
incorrect.” is displayed.)
■ Shutting down
Windows does not shut
down.
■ Display
No display.
The screen is dark.
<Only if the external keyboard is connected>
The computer may be in ten-key mode.
●
If the NumLk indicator lights, press
mode, and then input.
The computer may be in Caps Lock mode.
●
If the Caps Lock indicator lights, press
Caps Lock mode, and then input.
The user name (account name) includes an “@” mark.
●
- If another user account name exists:
Sign in to Windows using another user account name, and delete the
account name that includes “@”. Then create a new account name.
- If no other account name exists:
You need to reinstall Windows (è page 16).
Remove the USB devices.
●
Wait one or two minutes. It is not a malfunction.
●
The external display may be selected.
●
Display “Charm” and select - [Project].
Select the display mode.
When using an external display,
●
Check the cable connection.
•
Turn on the display.
•
Check the settings of external display.
•
If the power indicator is on, the display is turned off.
●
Touch the screen.
If the power indicator is off or blinking, the computer entered sleep or
●
hibernation.
Press the power switch.
The screen is darker when the AC adaptor is not connected. Open
●
the Dashboard for Panasonic PC and adjust the brightness. As you
increase the brightness, battery consumption increases.
You can separately set the brightness for when the AC adaptor is
connected and when not connected.
Under factory default settings, the brightness of the display screen
●
will adjust automatically based on the ambient light detected by the
ambient light sensor. You can adjust the settings for this sensor
(è page 12).
NumLk
to disable the tenkey
Caps Lock
to disable the
Troubleshooting
23
Page 24
Troubleshooting (Basic)
■ Display
The screen is
disordered.
During Simultaneous
display, one of the
screens becomes
disordered.
The external display
does not work normally.
Cannot rotate the
display.
■ Screen
The pointer does not
work.
Cannot display “Charm”
or difficult to display
“Charm”.
The touchscreen does
not work properly.
Troubleshooting
Want to disable touch
operation.
Changing the number of display colors and resolution may affect the
●
screen. Restart the computer.
Connecting/disconnecting an external display may affect the screen.
●
Restart the computer.
When using the Extended Desktop, use the same display colors for the
●
external display as those used by the LCD.
If you continue to experience problems, try changing the display.
●
Touch and hold the desktop, and then touch [Graphics Properties] [Display].
Simultaneous display cannot be used until Windows startup is
●
complete (during Setup Utility, etc.).
If the external display does not support the power saving function, it
●
may not work normally when the computer enters the power saving
mode. Turn off the external display.
The application program currently running may not support the image
●
rotation. Quit the program, and then try to rotate the image. This can
ameliorate the status.
When the automatic rotation is off, screen display does not rotate
●
automatically.
When using the external mouse, connect it correctly.
●
Restart the computer using the external keyboard/mouse.
●
If the computer does not respond to external keyboard/mouse
Open the Control Panel, and then touch [Hardware and Sound] -
[Tablet PC Settings].
Touch [Reset…] and follow the on-screen instructions.
Make sure that the grounding of the AC plug is connected properly.
●
If a device that emits strong radio waves near this product, should be
kept away.
Perform the screen calibration (èReference Manual “Screen Input
●
Operation”).
Using the following application software disables touchscreen operation.
●
Flick from the middle of the Start screen to the top.
Touch [Touch Screen Switch Utility] under “Panasonic”.
Follow the instructions on the screen.
24
Page 25
■ Others
No response.
Open Task Manager and close the software application that is not
●
responding.
An input screen (e.g., password input screen at startup) may be hidden
●
behind another window. Touch the application icons at the bottom of
the screen to check.
Press the power switch for 4 seconds or longer to shut down the
●
computer, and then press the power switch to turn it on. If the
application program does not work normally, uninstall and reinstall the
program. To uninstall,
Open the Control Panel.
Touch [Programs] - [Uninstall a program].
When connecting a peripheral device to use with this computer for the
●
first time, updating the driver may take a few minutes. Please wait it is
completed.
Troubleshooting
25
Page 26
LIMITED USE LICENSE AGREEMENT
THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC
PRODUCT (“PRODUCT”) ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE
USED BY YOU ONLY IN ACCORDANCE WITH THE LICENSE TERMS DESCRIBED BELOW.
YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY DEEMED TO CONSTITUTE YOUR
ACCEPTANCE OF THE TERMS OF THIS LICENSE.
Panasonic Corporation has developed or otherwise obtained the Programs and hereby licenses their
use to you. You assume sole responsibility for the selection of the Product (including the associated
Programs) to achieve your intended results, and for the installation, use and results obtained therefrom.
LICENSE
A. Panasonic Corporation hereby grants you a personal, non-transferable and non-exclusive right
and license to use the Programs in accordance with the terms and conditions stated in this
Agreement. You acknowledge that you are receiving only a LIMITED LICENSE TO USE the
Programs and related documentation and that you shall obtain no title, ownership nor any other
rights in or to the Programs and related documentation nor in or to the algorithms, concepts,
designs and ideas represented by or incorporated in the Programs and related documentation, all
of which title, ownership and rights shall remain with Panasonic Corporation or its suppliers.
B. You may use the Programs only on the single Product which was accompanied by the Programs.
C. You and your employees and agents are required to protect the confidentiality of the Programs.
You may not distribute or otherwise make the Programs or related documentation available
to any third party, by time-sharing or otherwise, without the prior written consent of Panasonic
Corporation.
D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related
documentation for any purpose, except that you may make one (1) copy of the Programs for
backup purposes only in support of your use of the Programs on the single Product which was
accompanied by the Programs. You shall not modify, or attempt to modify, the Programs.
E. You may transfer the Programs and license them to another party only in connection with your
transfer of the single Product which was accompanied by the Programs to such other party. At the
time of such a transfer, you must also transfer all copies, whether in printed or machine readable
form, of every Program, and the related documentation, to the same party or destroy any such
copies not so transferred.
F. You may not remove any copyright, trademark or other notice or product identification from the
Programs and you must reproduce and include any such notice or product identification on any
copy of any Program.
G. In order to provide important customer support services for the Product (including any associated
Programs), Programs may collect certain non-personally identifiable information from you
regarding your Product. Such information does not identify you as an individual and may include,
but is not limited to, model numbers, serial numbers and battery serial numbers. The Programs
may send such information to servers of Panasonic Corporation. Panasonic Corporation does not
use such information for any purpose other than for providing customer support services.
Appendix
YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR
ELECTRONICALLY TRACE THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.
YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY
THEREOF, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.
IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY,
EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY
TERMINATED.
26
Page 27
TERM
This license is effective only for so long as you own or lease the Product, unless earlier terminated.
You may terminate this license at any time by destroying, at your expense, the Programs and related
documentation together with all copies thereof in any form. This license will also terminate effective
immediately upon occurrence of the conditions thereof set forth elsewhere in this Agreement, or if
you fail to comply with any term or condition contained herein. Upon any such termination, you agree
to destroy, at your expense, the Programs and related documentation together with all copies thereof
in any form.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND
AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS
THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US, WHICH
SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY
OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF THIS
AGREEMENT.
This product incorporates the following software:
(1) the software developed independently by or for Panasonic Corporation,
(2) the software owned by third party and licensed to Panasonic Corporation,
(3) the software licensed under the GNU General Public License Version 2.0 (GPL V2.0),
(4)
the software licensed under the GNU LESSER General Public License, Version 2.1 (LGPL V2.1),
and/or
(5) open source software other than the software licensed under the GPL V2.0 and/or LGPL V2.1.
The software categorized as (3) - (5) are distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE. Please refer to the detailed terms and conditions thereof shown in the
“Reference Manual”.
At least three (3) years from delivery of this product, Panasonic will give to any third party who
contacts us at the contact information provided below, for a charge no more than our cost
of physically performing source code distribution, a complete machine-readable copy of the
corresponding source code covered under GPL V2.0, LGPL V2.1 or the other licenses with the
obligation to do so, as well as the respective copyright notice thereof.
The source code and the copyright notice are also available for free in our website below.
http://panasonic.net/avc/oss/index.html
Appendix
27
Page 28
Contrat de licence d’usage limité
Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic (le “Produit”) sont exclusivement
concédés en licence à l’utilisateur ultime (“vous”), et ils ne peuvent être utilisés que conformément
aux clauses contractuelles cidessous. En utilisant les logiciels, vous vous engagez de manière
définitive à respecter les termes, clauses et conditions des présentes.
Panasonic Corporation a mis au point ou obtenu les Logiciels et vous en concède l’utilisation par les
présentes. Vous assumez l’entière responsabilité du choix de ce Produit (y compris des Logiciels associés)
pour obtenir les résultats escomptés, ainsi que de l’installation, de l’utilisation et des résultats obtenus.
Licence
A. Panasonic Corporation vous octroie par les présentes le droit et la licence personnels, non
cessibles et non exclusifs d’utiliser les Logiciels conformément aux termes, clauses et conditions
de ce contrat. Vous reconnaissez ne recevoir qu’un droit limité d’utiliser les Logiciels et la
documentation les accompagnant et vous vous engagez à
n’obtenir aucun droit de titre, propriété ni aucun autre droit vis-à-vis des Logiciels et de la
documentation les accompagnant ni vis-à-vis des algorithmes, concepts, dessins, configurations
et idées représentés par ou incorporés dans les Logiciels et la documentation les accompagnant,
dont les titres, propriété et droits resteront tous à Panasonic Corporation ou à leurs propriétaires.
B.
Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagné par les Logiciels.
C. Vous et vos employés ou agents êtes requis de protéger la confidentialité des Logiciels. Vous ne
pouvez ni distribuer ni mettre les Logiciels et la documentation les accompagnant à la disposition
d’un tiers, par partage de temps ou de quelque autre manière que ce soit, sans l’autorisation
écrite préalable de Panasonic Corporation.
D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels ni de
la documentation les accompagnant pour quelque fin que ce soit, à l’exception d’une (1) copie
des Logiciels à des fins de sauvegarde uniquement pour soutenir votre utilisation des Logiciels
sur le Produit unique qui est accompagné par les Logiciels. Vous ne pouvez ni modifier ni tenter
de modifier les Logiciels.
E. Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu’en rapport
avec votre cession du Produit unique qui est accompagné par les Logiciels à cette autre partie.
Au moment de cette cession, vous devez céder également toutes les copies, que ce soit sous
forme imprimée ou lisible par la machine, de tous les Logiciels ainsi que de la documentation les
accompagnant, à la même partie ou détruire les copies non cédées.
F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni
aucune identification de produit des Logiciels et vous devez reproduire et inclure toutes ces
notices ou identifications de produit sur toutes les copies des Logiciels.
G.
Dans le but de fournir un service clientèle optimal pour l'appareil (y compris les programmes associés),
les programmes peuvent collecter certains renseignements généraux concernant votre utilisation du
produit. Ces informations ne peuvent pas vous identifier en tant qu'individu et peuvent notamment
inclure les références, les numéros de série, et les numéros de série de la batterie du modèle. Les
Appendix
programmes peuvent envoyer ces informations aux serveurs de Panasonic Corporation. Panasonic
Corporation n'utilisera pas ces informations dans un autre but que celui d'assurer le service clientèle.
Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni
aucune de leurs copies, de façon électronique ou mécanique, en tout ou en partie.
Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies, en
tout ou en partie, à l’exception de ce qui est expressément stipulé dans ce contrat.
Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à l’exception de ce
qui est autorisé au paragraphe E ci-dessus, votre licence est automatiquement résiliée.
28
Page 29
Termes, clauses et conditions
Cette licence n’est effective que pour la durée de possession ou de crédit-bail du Produit, à moins
d’une résiliation antérieure. Vous pouvez résilier cette licence à tout moment en détruisant, à vos
frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque
forme que ce soit. Cette licence sera également résiliée, avec application immédiate, si les
conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vous ne respectez
pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation, vous
acceptez de détruire, à vos frais, les Logiciels et la documentation les accompagnant avec toutes
leurs copies, sous quelque forme que ce soit.
Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de
respecter ses termes, clauses et conditions. Vous reconnaissez en outre qu’ils sont la description
complète et exclusive du contrat conclu entre nous, contrat qui remplace et annule toute proposition
ou contrat précédent, écrit ou oral, et toute autre communication entre nous, relativement à l’objet du
présent contrat.
Ce produit contient le logiciel suivant :
(1) le logiciel développé indépendamment par ou pour Panasonic Corporation,
(2) le logiciel appartenant à un tiers et sous licence Panasonic Corporation,
(3) le logiciel sous licence GNU General Public License, Version 2.0 (GPL V2.0),
(4) le logiciel sous licence GNU LESSER General Public License, Version 2.1 (LGPL V2.1) et/ou,
(5) Logiciel “open source” autre que le logiciel sous licence GPL V2.0 et/ou LGPL V2.1.
Les logiciels classés comme (3) - (5) sont distribués dans l'espoir qu'ils pourraient être utiles,
mais SANS AUCUNE GARANTIE, sans même la garantie implicite de COMMERCIALISATION
ou D'ADAPTATION A UN USAGE PARTICULIER. Veuillez vous référer aux modalités et aux
conditions de ceux-ci figurant dans “Reference Manual”.
Pendant au moins trois (3) ans à compter de la livraison de ce produit, Panasonic donnera à tout
tiers qui nous contactera en utilisant les coordonnées ci-dessous, pour un montant non supérieur
à notre coût pour la réalisation physique de la distribution du code source, une copie complète
exploitable par ordinateur du code source correspondant, couvert par la GPL V2.0, LGPL V2.1 ou
par d'autres licences avec l'obligation de le faire, ainsi que la notice des droits d'auteur respective.
Coordonnées de contact : oss-cd-request@gg.jp.panasonic.com
Le code source et la notice des droits d'auteur sont également disponibles gratuitement sur notre
site web suivant.
http://panasonic.net/avc/oss/index.html
Appendix
29
Page 30
Specifications
This page provides the specifications for the basic model.
The model number is different according to the unit configuration.
To check the model number:
●
Check the bottom of the computer or the box the computer came in at the time of purchase.
To check CPU speed, memory size and the flash memory drive size:
●
Run the Setup Utility (èReference Manual “Setup Utility”) and select [Information] menu.
“Processor Speed”: CPU speed, “Memory Size”: Memory size, “Hard Disk”: Flash Memory drive size
■ Main Specifications
CPUIntel® Core™ i5-5300U vPro™ Processor (3 MB*1 cache, 2.30 GHz up to
2.90 GHz) with Intel
®
Turbo Boost Technology
ChipsetBuilt-in CPU
Memory
Video controllerIntel
Storage
*1 *2
*4
8 GB
®
HD Graphics 5500 (Built-in CPU*3)
Flash memory drive: 256 GB (SSD)
Approx. 16 GB is used as a partition with flash memory recovery tools.
(Users cannot use this partition.)
Approx. 1 GB is used as a partition with system tools. (Users cannot use
this partition.)
Pointing DeviceCapacitive Multi touch screen (up to 10 touches)
Power SupplyAC adaptor or internal battery
Appendix
AC Adaptor
*14
Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 15.6 V DC, 7.05 A
Internal BatteryLi-ion 11.1 V, 3180 mAh (typ.), 3060 mAh (min.) (Not replaceable by user)
Operating Time
Charging
*16
Time
Power Consumption
*15
Approx. 2.0 hours
Power onApprox. 4.0 hours
Power offApprox. 2.5 hours
*17
Approx. 65 W
*18
/ Approx. 100 W
(maximum when recharging in the ON state)
30
Page 31
■ Main Specifications
Physical Dimensions (W × D × H)
Weight
Operating
Storage
Environment
Temperature5 °C to 35 °C {41 °F to 95 °F}
Humidity30% to 80% RH (No condensation)
Temperature-20 °C to 60 °C {-4 °F to 140 °F}
Humidity30% to 90% RH (No condensation)
475 mm × 334 mm × 12.5 mm {18.7 ” × 13.1 ” × 0.49 ”} (without protruding parts)
Approx. 2.33 kg {5.14 lb.}
■ Software
Base OSWindows® 8.1 Pro Update 64-bit
Installed OS
Pre-installed Software
*19
*19
Windows® 8.1 Pro Update 64-bit
PC Information Viewer, Battery Recalibration Utility, Infineon TPM
Professional Package
*9 *20
, Dashboard for Panasonic PC, Recovery Disc
Creation Utility, Power Plan Extension Utility, Display Rotation Tool, Manual
Selector, Wireless Toolbox, Intel
Wireless Software for Bluetooth
®
PROSet/Wireless Software, Intel® PROSet/
®
Technology, Intel® WiDi, Adobe Reader,
Touch Screen Switch Utility, Video Input Viewer, Keypad Utility, USB Charge
Setting Utility, Touch Operation Help Utility
Aptio Setup Utility
*21
, PC-Diagnostic Utility, Hard Disk Data Erase Utility
Transmission methodFHSS system
Wireless Channels UsedChannels 1 to 79 / Channels 0 to 39
RF Frequency Band2.402 GHz - 2.480 GHz
Appendix
31
Page 32
Specifications
*1
1 MB = 1,048,576 bytes/1 GB = 1,073,741,824 bytes
*2
Memory size of the factory default depends on the model.
*3
Graphics processing unit with a local memory controller interface and local graphics-specific memory is
implemented.
*4
1 MB = 1,000,000 bytes/1 GB = 1,000,000,000 bytes. Your operating system or some application software will
report as fewer GB.
*5
Selectable resolution depends on the specifications of the external display. Display may be impossible using
some connected external displays.
*6
Only when connected to Cradle (optional).
DRM(Digital Rights Management) contents are not available through HDMI connector of Cradle.
*7
Some devices cannot be used depending on the port type.
*8
Does not guarantee operation of all Bluetooth peripherals.
*9
On the Start screen, touch the [Manual Selector] tile, and select “Installation Manual for Trusted Platform
Module (TPM)”.
*10
Compatible for ISO 7816.
*11
This slot is compatible with UHS-Ι / UHS-ΙΙ. Operation has been tested and confirmed using Panasonic SD
Memory Card with a capacity of up to 2 GB, Panasonic SDHC Memory Card with a capacity of up to 32 GB,
and Panasonic SDXC Memory Card with a capacity of up to 64 GB.
Operation on other SD equipment is not guaranteed.
*12
Does not guarantee operation of all USB-compatible peripherals.
*13
This port is compatible with 4K60p and HDCP 2.2. Input video cannot be imported. Input video cannot be
displayed on the external displays.
Does not guarantee operation of all HDMI-compatible peripherals.
*14
The AC adaptor is compatible with power sources up to 240 V AC adaptor.
<Only for North America>
The AC adaptor is compatible with power sources up to 240 V AC adaptor. This computer is supplied with a
125 V AC compatible AC cord.
*15
Measured at LCD brightness: 60 cd/m2
Varies depending on the usage conditions, or when an optional device is attached.
*16
Varies depending on the usage conditions.
*17
Approx. 0.5 W when the battery is fully charged (or not being charged) and the computer is OFF.
Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.3 W) simply by
having the AC adaptor plugged into an AC outlet.
*18
Rated power consumption 23-E-1
*19
Operations of this computer are not guaranteed except for the pre-installed OS and the OS which is installed
by using the flash memory recovery and the recovery disc.
*20
Must be installed before use.
*21
In this manual, the “Aptio Setup Utility” is referred to as “Setup Utility”.
*22
Perform on the recovery disc.
*23
These are speeds specified in IEEE802.11a+b+g+n+ac standards.
Actual speeds may differ.
*24
Available when set to “WPA-PSK”, “WPA2-PSK” or “none”.
Only available when HT40 enabled by the computer and access point which associated supports HT40.
20-M-1
Appendix
32
Page 33
LIMITED WARRANTY
For U.S.A.
Panasonic System Communications Company of North America (PSCNA)
Computer Products - Worldwide Warranties
Section 1: Limited Warranty - Hardware
PSCNA, referred hereafter as “Panasonic” will repair the products listed below with new or rebuilt parts, free of
charge in a Global Panasonic designated service location for the period specified below from the date of original
purchase in the event of a defect in materials or workmanship. These warranties are extended solely to the
original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty
performance is rendered.
Laptop PC (CF-##) – 3 Years
•
Tablet PC (FZ-##) – 3 Years
•
Battery Warranty
Batteries supplied with the product are covered under the warranty for one (1) year from date of purchase,
except as excluded in Section 3. Batteries purchased separately are covered under the warranty for one (1)
year from the date of purchase. A replacement battery furnished under the product warranty is covered for the
remaining period of the one year warranty on the original or purchased battery.
Optional: Panasonic “Protection Plus” Warranty
Any unit for which the Panasonic “Protection Plus” warranty has been purchased will receive additional coverage
for any failure that occurs due to accidental damage. All other terms and conditions of the standard warranty
apply and this additional coverage will exist for the duration of the standard warranty period of the unit. If an
extended Protection Plus warranty program is purchased, coverage is extended to the end of the last year of
extended coverage purchased.
This warranty does not cover failures or defects that are caused by fire, intentional acts, loss, theft, improper
maintenance, modification or service by anyone other than the Panasonic National Service Center or a
Panasonic Authorized Service Provider, or damage that is attributable to acts of God. Cosmetic damage that
does not affect functionality is not covered. Cosmetic damage on units with hardware failures will be repaired in
accordance with the warranty terms. This warranty is extended solely to the original purchaser on the unit serial
number for which it was purchased. Complete unit replacement fulfills the full obligation and is at the discretion
of Panasonic and is limited to once during the coverage term. Maximum benefit is limited to one replacement per
coverage year of the Motherboard, LCD, Storage Drive, and Keyboard.
Wireless Module Warranty
Panasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic or an
Authorized Panasonic Wireless Integrator are covered under the warranty for the remaining warranty period of the
device in which the modem is installed. For devices with less than three (3) months remaining on the unit warranty,
the wireless modem will be covered for a period of three (3) months from the date of installation of the modem,
covering only modem replacement or modem installation related issues.
All modems must be approved by the wireless carrier prior to use. Any use or attempted use of a wireless modem
not approved and activated by the carrier for use on their network is strictly prohibited and is not sanctioned or
warranted by Panasonic and may result in legal action. In addition, all modems must be approved by Panasonic as
compatible with the device hardware before installation or use.
Panasonic’s sole responsibility for the warranty or technical support of the software required to install or operate
the modem is defined in Section 2 (Limited Software Warranty). Any attempted software installation by anyone
other than a Panasonic Authorized Wireless Integrator is not covered under warranty and may result in service
charges to re-image or replace the hard drive.
Installation or attempted installation by any party other than Panasonic or an Authorized Panasonic Wireless
Integrator is strictly not covered under the warranty and may void the computer warranty if damage results.
Ultra-Mobile (CF-U#/CF-H# Series) – 3 Years
•
PDRC - LCD & Keyboard Assembly – 3 Years
•
Appendix
33
Page 34
LIMITED WARRANTY
Options and Accessories Warranties
The below listed Panasonic brand or supplied options and accessories are covered under this limited warranty
for the period specified from the date of purchase or as specifically stated:
AC Adaptor / Power Cord – 3 Years
•
Memory Expansion Card (Panasonic Brand) – 3 Years
•
Car Mount - Docking Station PCB or Vehicle Docking Station – 3 Years
•
Desktop Port Replicator, I-O Box, Docking Cradle (like CF-U1) – 3 Years
•
Antenna Pass-through Cable – 3 Years
•
Backlit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installed
•
Integrated Panasonic supplied options and kits including, but not limited to Wireless Modems, Media Bay
•
Drives (Floppy, CD, DVD, Combo), Camera, GPS, Bluetooth, Smartcard Reader, Magnetic Card Reader,
Barcode Scanner, and Fingerprint Reader - 3 Years or assumes warranty period of the unit in which it is
installed provided the integration was performed by Panasonic or an Authorized Integrator.
Hard Drive / Solid State Drive (Internal) - 3 Years
•
Separately purchased 2nd Hard Drive – 1 Year
•
External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year
•
Optional Battery – 1 Year
•
Battery Charger / Multi-Bay Battery Charger – 1 Year
•
Stylus Pens, Digitizer & Standard - 90 Days (physical damage excluded)
•
Section 2 - Limited Warranty - Software
Panasonic warrants to you only that the disk(s) or other media on which the Programs are furnished will be
free from defects in material and workmanship under normal use for a period of sixty (60) days from the date of
delivery thereof to you, as evidenced by your purchase receipt.
This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in
the Programs will meet your requirements or that the operation of the Programs will be uninterrupted or error
free. Panasonic shall have no obligation for any defects in the disk(s) or other media on which the Programs are
furnished resulting from your storage thereof, or for defects that have been caused by operation of the disk(s) or
other media
Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the replacement, in
the United States or other Panasonic designated location, of any defective disk or other media which is returned
to Panasonic’s Authorized Service Center, together with a copy of the purchase receipt, within the aforesaid
warranty period.
Section 3 - Limited Warranty Exclusions - Specifically excluded from the warranty are:
All consumable items; such as screen protection films, logo badges, labels, cleaning cloths, carry cases,
•
manuals, cables, straps, belts, holsters, tethers, and harnesses and any other options and accessories not
listed above or covered under a separate warranty.
Failures related to the product operating system, hard drive or solid state drive image, software setup,
•
software program, virus, other program(s) or file(s) on any drive or in any computer memory location.
Failures due to BIOS settings or changes, as well as any cosmetic or physical damage to the unit.
•
Any unit or device with a missing or altered model number or serial number label
•
Cosmetic damage or any damage which occurs in shipment
Appendix
•
Failures which are caused by products not supplied by Panasonic
•
Failures which result from alteration, accident, misuse, introduction of liquid or other foreign matter into
•
the unit, abuse, neglect, installation, maladjustment of consumer controls, improper maintenance or
modification, use not in accordance with product use instructions
Failures due to service by anyone other than a Panasonic Authorized Service Provider
•
Failures caused by improper installation of options or accessories or due to integration by any company
•
other than Panasonic or a Panasonic Authorized Integrator
Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by anyone other than the
•
original purchaser
Damage that is attributable to acts of God
•
34
Page 35
This limited warranty only covers failures due to defects in materials or workmanship which occur during normal
use. If a unit is sent to a Panasonic Authorized Service Center and no hardware failure is found, the customer
will be billed for labor to correct a software issue or reimage the hard drive plus shipping and applicable
administrative fees at the current rates set by the service provider.
THIS PRODUCT IS NOT INTENDED FOR USE AS OR PART OF NUCLEAR EQUIPMENT/SYSTEMS,
AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS
PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS
PRODUCT ARISING OUT OF THE FOREGOING USES.
*1
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include class 2 Electrical Flight Bag (EFB) Systems and Class
1 EFB Systems when used during critical phases of flight (e.g., during take-off and landing) and/or mounted
onto the aircraft. Class 1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular)
120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No. 36.
Other Limits and Exclusions: There are no other express warranties except as listed above.
PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE
WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
For technical support or to arrange for service on your Panasonic computer product, call our toll-free hotline at
1-855-PSC-TECH (855-772-8324).
DIAL TOLL FREE: 1-855-PSC-TECH (855-772-8324)
Web Site : www.panasonic.com/toughbook
*1
.
Appendix
35
Page 36
LIMITED WARRANTY (GARANTIE LIMITÉE)
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product
(excluding software media), when purchased from PCI or from a PCI authorized reseller, to be free from defects
in materials and workmanship under normal use, subject to the terms set forth below, during the period of
warranty coverage specified.
Scope of CoveragePeriod of Coverage
Laptop Computers (except Battery) and AC Adaptor
•
Factory/PCI installed options including Wireless
•
WAN, GPS, Bluetooth, Finger print reader, Backlit
keyboard, Memory Card and Media Bay Drives
(Floppy, CD/DVD)
Ultra-Mobile PC
•
Tablet PC
•
Mobile Wireless Display
•
PDRC – LCD and Keyboard Assemblies
•
Port Replicator
•
Hand-held Computers
•
Battery
•
Battery charger
•
Auto Adaptor
•
External USB Drives
•
Standard or Digitizer Stylus PenNinety (90) Days from
•
All consumable items including protection film,
•
cleaning cloth, carry case, tether and harness
Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period,
identifying the nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time
Zone, Mon. – Fri. (excluding holidays) for instructions on how to obtain service. A purchase receipt or other
proof of date of original purchase is required before warranty service is performed. Defective parts covered by
this Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on an exchange basis.
Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance of the original
period of warranty coverage.
No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it
cover damage to, failure of, or defects in a product or accessory through mishandling, improper installation,
abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the product, alteration
or servicing by anyone not authorized by PCI, or act of God.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS,
AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS
PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS
PRODUCT ARISING OUT OF THE FOREGOING USES.
*2
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and
Class1 EFB Systems when used during critical phases of flight (e.g., during take-off and landing) and/or
mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory
Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36
Three (3) Years from
Date of Original End User
Customer Purchase
One (1) Year from Date
of Original End User
Customer Purchase
Date of Original End User
Customer Purchase
No Coverage
IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE
Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date
of original purchase. No liability is assumed for loss or damage to the product while in transit, if you chose your
own transportation carrier.
Appendix
Type of Failure Coverage
Defective Materials or
Workmanship
Defective Materials or
Workmanship
Defective Materials or
Workmanship
*2
.
36
Page 37
SOFTWARE MEDIA LIMITED WARRANTY
Coverage – PCI warrants to you, the first end user customer, that the disk(s) or other media on which software
program(s) is/are supplied will be free from defects in materials and workmanship under normal use in Canada
for a period of sixty (60) days from date of receipt as evidenced by your purchase receipt for your Panasonic
Computer product.
THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not
warrant the software. Please refer to the software licensor’s written warranty (accompanying the copy of the
software) for any software warranty claim.
Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) days
warranty period, and you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products
Marketing, 5770 Ambler Drive, Mississauga, Ontario L4W 2T3, within the warranty period, together with a copy
of your purchase receipt, and an explanation of the suspected defect, PCI will replace in Canada the defective
disk(s) or other media.
Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to
replacement of the media only. It does not cover any other damages, including, but not limited to, loss of use or
profit loss, or special, indirect or consequential damages, or other claims, whether or not of similar character.
No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a
Panasonic product, or in environmental conditions other than those specified by PCI or the manufacturer, or if
subjected to misuse, neglect, mishandling, modification or attempted modification of the program, or if damaged
by accident or act of God. PCI is not responsible for damage to or loss of any program, data or removable
storage media.
GENERAL
NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER
PRODUCT, OPTIONS AND ACCESSORIES.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED
WARRANTIES SET OUT IN THIS DOCUMENT, OR FROM THE USE OF THE COMPUTER PRODUCT,
INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL.
IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT
ACTUALLY PAID BY YOU FOR THE COMPUTER PRODUCT.
NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS
AFTER THE CAUSE OF ACTION AROSE.
Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to
you.
Appendix
37
Page 38
LIMITED WARRANTY (GARANTIE LIMITÉE)
Pour le Canada
GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC
Couverture
l’exclusion des supports des logiciels) est, au moment de sa vente par PCI ou d’un revendeur agréé par PCI,
exempt de défauts de pièces et de fabrication dans les conditions normales d’utilisation, et ce, pendant la période de
couverture de la garantie, sous réserve des modalités décrites ci-dessous.
Éléments couvertsDurée de couvertureType de couverture
Ordinateurs blocs-notes (sauf batteries) et
•
adaptateur secteur
Options installées en usine/par PCI incluant : WAN
•
sans fil, GPS, Bluetooth, lecteur d’empreintes
digitales, clavier rétroéclairé, carte mémoire et
lecteurs (disquettes, CD/DVD)
Ordinateurs personnels ultra-portables
•
Ordinateurs tablettes
•
Écran mobile sans fil
•
Ensembles PDRC – ACL et clavier
•
Duplicateur de port
•
Ordinateurs de poche
•
Batterie
•
Chargeur de batterie
•
Adaptateur pour voiture
•
Périphériques USB
•
Stylo pointeur standard ou pour numériseur
•
graphique
Tous les articles consommables incluant les
•
pellicules protectrices, chiffons de nettoyage, étuis
de transport, longes et sangles
Recours
garantie deviendrait nécessaire, communiquez par téléphone avec un représentant de PCI au 1-800-668-8386, entre
9h00 et 17h00 (heure de l’Est) du lundi au vendredi (sauf les jours fériés), avant l’échéance de la garantie applicable,
en prenant soin d’identifier la nature de la défaillance.
Un reçu ou toute autre pièce justificative de la date d’achat original sera exigé avant toute réparation. Toute pièce
défectueuse couverte par la présente garantie limitée sera réparée ou remplacée par une pièce neuve ou remise
à neuf. Le remplacement ou la réparation sera fait conformément aux modalités de la présente garantie limitée
pendant la durée restante de la période originale de la garantie.
Produits non couverts – La présente garantie limitée ne couvre pas les produits achetés à l’extérieur
du Canada. Elle ne couvre pas non plus les dommages, la défaillance ou les défauts attribuables à une
manutention inadéquate, une mauvaise installation, une utilisation anormale ou abusive, de la négligence,
un accident, un déversement ou la pénétration d’un objet étranger, une modification, un cas fortuit ou une
réparation effectuée par une personne non agréée par PCI.
CE PRODUIT N’EST PAS DESTINÉ À ÊTRE UTILISÉ, EN TOUT OU EN PARTIE, COMME SYSTÈME/ÉQUIPEMENT
NUCLÉAIRE, SYSTÈME/ ÉQUIPEMENT DE CONTRÔLE DU TRAFFIC AÉRIEN OU SYSTÈME/ÉQUIPEMENT DE
POSTE DE PILOTAGE D’AVION*3. PANASONIC DÉCLINE TOUTE RESPONSABILITÉ CONCERNANT L’UTILISATION
DE CE PRODUIT DANS LES CAS SUSMENTIONNÉS.
*3
Les SYSTÈMES/ÉQUIPEMENTS DE POSTE DE PILOTAGE D’AVION sont dotés de systèmes OEPP
(organiseur électronique de poste de pilotage) de classe 2 et de classe 1 utilisés pendant des phases
critiques de vol (par exemple, pendant le décollage et l’atterrissage) et(ou) montés sur l’avion. Les systèmes
OEPP de classe 1 et de classe 2 sont définis par le circulaire d’information FAA: AC (Advisory Circular)
120-76A ou le feuilet n° 36 JAA: JAA TGL (Temporary Guidance Leaflets) No 36.
Appendix
Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez une description de
la défaillance de même qu’une pièce justificative de la date d’achat. Panasonic Canada Inc. ne peut être tenue
responsable pour tout dommage ou perte subi pendant le transport si vous avez choisi le transporteur.
– Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à
Trois (3) ans à partir de la
date d’achat original.
Un (1) an à partir de la
date d’achat original.
Quatre-vingt-dix (90) jours
à partir de la date d’achat
original.
Aucune couverture
– Pour obtenir des informations sur la marche à suivre dans le cas où une réclamation en vertu de la
Défauts de pièces et de
fabrication
Défauts de pièces et de
fabrication
Défauts de pièces et de
fabrication
EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE
38
Page 39
GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS
Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que la ou les disquettes ou tout
autre support sur lequel le ou les programmes sont fournis sont exempts de défauts de pièces et de fabrication
dans des conditions normales d’utilisation au Canada, et ce, pour une période de soixante (60) jours suivant la
date de réception indiquée sur la preuve d’achat.
LA PRÉSENTE GARANTIE EST LA SEULE OFFERTE PAR PCI COUVRANT LES SUPPORTS DE
LOGICIELS. PCI ne garantit pas les logiciels. Reportez-vous à la garantie écrite du concédant de licence
d’utilisation du logiciel (qui accompagne la copie du logiciel) pour toute réclamation en vertu de la garantie.
Réclamation – marche à suivre –
l’article en question est retourné, port payé, à son service de Marketing – produits informatiques, 5770 Ambler Drive,
Mississauga (Ontario) L4W 2T3, dans les soixante (60) jours suivant la date d’achat original. Joignez à votre envoi une
pièce justificative de votre achat et une description du problème.
Recours –
garantie sur ce support de logiciel est limitée au seul remplacement du support. Elle ne couvre aucun autre
dommage, y compris, mais non exclusivement, la perte d’usage ou de profits, ni aucun dommage spécial, indirect
ou consécutif, ni aucune autre réclamation de nature similaire ou autre.
Produits non couverts –
ont été utilisés dans un produit d’une marque autre que Panasonic ou dans des conditions environnementales
autres que celles spécifiées par PCI ou le fabricant, ou soumis à une mauvaise utilisation, à la négligence, à une
manutention inadéquate ou encore si le programme a été modifié ou subi une tentative de modification ou des
dommages attribuables à un accident ou à un cas fortuit. De plus, PCI n’assume aucune responsabilité pour
toute perte de, ou tout dommage à, un programme, des données ou un support de sauvegarde amovible.
La responsabilité de PCI - et votre seul recours - dans le cas de toute défaillance couverte par la
La présente garantie limitée ne s’applique pas si la ou les disquettes ou autre support
Panasonic Canada Inc. remplacera toute disquette ou support défectueux si
GÉNÉRALITÉS
PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE, EXPLICITE OU IMPLICITE, Y COMPRIS, MAIS NON
EXCLUSIVEMENT, LES GARANTIES IMPLICITES DE VALEUR COMMERCIALE ET D’UTILITÉ À UNE FIN
QUELCONQUE, À L’ÉGARD DU LOGICIEL, SUPPORTS DE LOGICIELS, PRODUITS INFORMATIQUES,
PÉRIPHÉRIQUES ET ACCESSOIRES.
SOUS AUCUNE CIRCONSTANCE PCI NE POURRA ÊTRE TENUE RESPONSABLE DES DOMMAGES
SPÉCIAUX, INDIRECTS OU CONSÉCUTIFS ATTRIBUABLES À UN MANQUEMENT AUX GARANTIES
LIMITÉES DÉCRITES DANS LE PRÉSENT DOCUMENT OU À L’UTILISATION DU PRODUIT
INFORMATIQUE, Y COMPRIS, SANS RESTRICTION, LA PERTE DE DONNÉES, D’AFFAIRES,
D’ACHALANDAGE OU DE PROFIT.
DANS TOUS LES CAS, LA RESPONSABILITÉ MAXIMALE DE PCI POUR TOUT MANQUEMENT NE POURRA
EXCÉDER LE PRIX DE VENTE DU PRODUIT INFORMATIQUE.
AUCUNE RÉCLAMATION, SANS ÉGARD À SES MOTIFS, NE POURRA ÊTRE FAITE AUPRÈS DE PCI PLUS
DE DEUX (2) ANS APRÈS LES FAITS INVOQUÉS À LA BASE D’UNE TELLE RÉCLAMATION.
Garantie statutaires –
ne pas s’appliquer.
Certaines juridictions interdisent de telles limitations ou exclusions; aussi, pourraient-elles
Appendix
39
Page 40
Panasonic Corporation
Osaka, Japan
Panasonic System Communications Company of North America
Two Riverfront Plaza,
Newark NJ 07102
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga,
Ontario L4W 2T3
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park NSW 2113