Panasonic FZ-Q2, FZ-Q1 Operating Instructions Manual

OPERATING INSTRUCTIONS
Basic Guide
Tablet Computer
Model No.
FZ-Q2
series
Contents
Getting Started
Introduction .....................................................
Description of Parts ........................................
First-time Operation ........................................
Turning On / Turning O󰀨 ..............................
Handling and Maintenance ..........................
Installing Software .......................................
Troubleshooting
Troubleshooting (Basic) ...............................
12 18
23
2 4 7
11
Getting Started
Useful Information
Appendix
LIMITED USE LICENSE AGREEMENT ......
Contrat de licence d’usage limité.................
Specications ..............................................
LIMITED WARRANTY .................................
Standard Limited Warranty ..............................
Please read these instructions carefully before using this product, and save this manual for future use.
29 31 33 37 44
Troubleshooting
Appendix
Introduction
Thank you for purchasing this Panasonic product. For optimum performance and safety, please read these instructions carefully.
In these instructions, the names are referred as follows.
indicates Windows 10 Operating System.
indicates Windows 7 Operating System.
Terms and illustrations in these instructions

CAUTION
NOTE
Enter Alt
: Page in these Operating Instructions.
:
- : Touch (Start) and then touch .
: Conditions that may result in minor or moderate injury.
: Useful and helpful information.
Press [Enter] key. Press and hold [Alt] key, and then press [Del] key.
Reference to the on-screen manuals.
+
:
Del
:
Getting Started
(Start) - [All Programs] : Touch (Start), and then touch [All Programs].
Some illustrations are simpli ed to help your understanding and may look di󰀨 erent from the

actual unit. If you do not

some functions or cannot display some screens. Refer for the latest information about optional products to the catalogs, etc.

In these instructions, the names and terms are referred as follows.

• “Windows 10 Pro 64-bit” as “Windows” or “Windows 10”
• “Windows 7 Professional 32-bit Service Pack 1” and “Windows 7 Professional 64-bit Service Pack 1” as “Windows” or “Windows 7”

Screen messages are explained in [English (United States)]. (Depending on the language preference, some screen messages in these instructions are dif­ferent from the actual screen messages. For example, [Flight mode] may be displayed instead of [Airplane mode] in some language preference.)
Disclaimer

Computer speci cations and manuals are subject to change without notice. Panasonic Corpora-
tion assumes no liability for damage incurred directly or indirectly from errors, omissions or dis­crepancies between the computer and the manuals.
sign in / log on as an administrator, you cannot use
2
Trademarks

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation of the United States and/or other countries. Intel, Core, Centrino and PROSet are either registered trademarks or trademarks of Intel Corpo­ration.
microSDXC Logo is a trademark of SD-3C, LLC.
Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Pana­sonic Corporation.
HDMI, the HDMI Logo and High-De nition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries. Names of products, brands, etc., appearing in this manual are trademarks or registered trade­marks of their respective own companies. MobileMark® is a U.S. Registered Trademark of the Business Applications Performance Corpora­tion.
On-screen Manual

For further information about the computer, you can refer to the on-screen manual.
Operating Instructions - Reference Manual
The Operating Instructions - Reference Manual contains the practical information to help you fully enjoy the computer’s performance. Update it to the latest version for reference.
Important Battery Tips
The Important Battery Tips will provide you with the battery information so that you can use the battery in the optimum condition to obtain longer operation time.
Update the on-screen manuals
This describes the procedures to update the on-screen manual.
Operating Instructions - Connect to a network
This describes the connection procedures using the network devices mounted on this unit.
To access the on-screen manuals, follow the steps below.
Getting Started
Touch (Start), and then touch the [Panasonic PC Settings Utility] - [Support] - [Manual] - [Launch Manual Selector].
Select the on-screen manual.
Double-touch [Manual Selector] on the desktop screen, and select the on-screen manual.
NOTE
[Contents] tab or [Search] tab is displayed on the left side of the window.

Select tab and display the desired item.
3
Description of Parts
Front side
D E F CC
A
B
G
Getting Started
A: Wireless LAN Antenna / Bluetooth An-
tenna
<Only for model with wireless LAN> <Only for model with Bluetooth>
Operating Instructions - Connect to
a network “Wireless LAN”
Operating Instructions - Reference
Manual “Bluetooth”
B: Wireless LAN Antenna
<Only for model with wireless LAN>
Operating Instructions - Connect to
a network “Wireless LAN”
C: Wireless WAN Antenna
<Only for model with wireless WAN>
Operating Instructions - Reference
Manual “Wireless WAN”
D: Ambient Light Sensor
The ambient light sensor is equipped with an automatic brightness adjustment func­tion that adjusts the display screen. ( page 13)
Front Camera
Operating Instructions - Reference
Manual “Camera”
E: Camera Lens F: Camera Indicator
G: LED Indicators
: Power Indicator
O󰀨: Power o󰀨/Hibernation, Green:
Power on, Blinking green: Sleep.
: Drive status
: Battery status
page 13 “When the battery indi-
cator does not light on”
Operating Instructions - Refer-
ence Manual “Battery Power”
4
Left side
Top
Right side
B CA D
E
A: Volume Button
Operating Instructions -Reference
Manual “Tablet Buttons”
B: Power Switch C: A Button
Operating Instructions - Reference
Manual “Tablet Buttons”
D: Windows Button
Operating Instructions - Reference
Manual “Tablet Buttons”
E: Security Lock
A Kensington cable can be connected. For further information, read the manual that comes with the cable.
F: Headset Jack
A headset or headphone can be connect­ed.
G: USB3.0 Port
Operating Instructions - Reference
Manual “USB Devices”
H: DC-IN Jack
F
G
H
Getting Started
5
Description of Parts
Rear side
B C
Getting Started
A: Stylus Holder B: microSIM Card Slot
Operating Instructions - Connect to
a network
<Only for model with wireless WAN>
Operating Instructions - Reference
Manual “Wireless WAN”
C: microSD Memory Card Slot
Operating Instructions - Reference
Manual “microSD Memory Card”
Rear Camera
Operating Instructions - Reference
Manual “Camera”
D: Camera Indicator E: Camera Lens F: Camera Light
G: Smart Card Reader
<Only for model with Smart Card Reader>
Operating Instructions - Reference
Manual “Smart Card”
H: Speaker
A E
D F
G
I
I: Expansion Bus Connector
Operating Instructions - Reference
Manual “Cradle”
H
6
First-time Operation
1
Preparation

Check and identify the supplied accessories.
A
If you do not nd the described accessories, contact Panasonic Technical Support. ( page 37).
AC Adaptor .....1
Model No: CF-AA6373A
Soft Cloth ......................................................1
Stylus
Tether .......................................................... 1
OPERATING INSTRUCTIONS - Read Me First ......................... 1
*1
*1
At the time of purchase, stylus is set to the stylus holder.
......................................................... 1
AC Cord ........1
1 Connect your computer to a power outlet.
Open the cover.
A
Connect the computer to a power outlet.
B
The battery charging starts automatically.
Getting Started
2
A
B
CAUTION
Do not disconnect the AC adaptor until the rst-time opera-

tion procedure is completed.
When using the computer for the rst time, do not connect

any peripheral device (including wired LAN cable) except the AC adaptor.
Handling the AC adaptor
• Problems such as sudden voltage drops may arise during pe­riods of thunder and lightning. Since this could adversely af­fect your computer, an uninterruptible power source (UPS) is highly recommended unless running from the battery alone.
NOTE
Note that the computer consumes electricity even when the

computer power is o󰀨. If the battery is fully charged, the bat­tery will fully discharge in the following period of time:
When power is o󰀨 Approx. 13 weeks In sleep Approx. 12 days In hibernation Approx. 13 weeks
2 Turn on the computer.
Press the power switch (A) until the power indicator (B) lights. ( page 11)
CAUTION
Do not press the power switch repeatedly or do not hold the

power switch for four seconds or longer. Any changes from the default setting of the Setup Utility must

not be made until the First-time Operation is completed.
7
First-time Operation
Getting Started
3 Setup Windows.
Follow the on-screen instructions.
The computer restarts several times. Do not touch the
screen or tablet buttons, and wait until the drive indicator
has turned o󰀨 .
After the computer is turned on, the screen remains black
or unchanged for a while, but this is not a malfunction. Wait for a moment until the Windows setup screen ap­pears.
Setup of Windows will take approximately
5 minutes / 20 minutes.
Go to the next step, con rming each message on the display.
When “Enable sensors” is displayed, touch [Enable
A
this sensor]. When the [User Account Control] screen is displayed,
B
touch [Yes].
At the [Display Rotation Tool] con rmation screen,
C
touch [Yes]. The computer restarts automatically, and the setting is enabled. You can set the Wireless Network after the setup of Win-
dows is complete.
can select “Skip this step”.
appear.
Follow the steps below.
If “Let’s get connected” is displayed, you
“Join a wireless network” screen may not
CAUTION
You can change the user name, password, image and secu-

rity setting after setup of Windows. Remember your password. If you forget the password, you

cannot use Windows. Creating a password reset disk before­hand is recommended. Do not use the following words and characters for user

name: CON, PRN, AUX, CLOCK$, NUL, COM1 to COM9, LPT1 to LPT9, LPT, &, space
In particular, if you create a user name (account name) that includes the “@” mark, a password will be requested at the log-on screen, even if no password has been set. If you try to log on without entering a password, “The user name or password is incorrect.” may be displayed and you will not be able to log on to Windows ( page 26).
@.
4 Restart the computer
Touch
A
Touch
B
A portion of the Panasonic PC Settings Utility functions
will be enabled after the computer restarts.
(Start). (Power) - [Restart].
8
5 Update the on-screen manual
Connect to the internet.
A
Log on to Windows as an administrator.
For further information, refer to Connect to a network. Update the on-screen manual.
B
Touch (Start) - [Panasonic] - [Panasonic PC Settings Utility], and then touch [Support] - [Manual] - [Launch
Manual Selector].
Touch [Manual Selector] on the desktop. Follow the on-screen instructions.
Sign in /
Operating Instructions -
6 Create the recovery disc.
A recovery disc allows you to install OS and restore its factory default condition, in case, for example, the recovery partition
of the  ash memory is damaged. We recommend creating a
recovery disc before you begin using the computer.
Refer to  Operating Instructions - Reference Manual “Recovery Disc Creation Utility” about creating the disc.
To create a recovery disc for Windows 10, visit the follow-
ing URL and then download data. To change to TPM 2.0, refer to the guidance of the follow-
ing URL.
Getting Started
http://pc-dl.panasonic.co.jp/itn/support/recv/
NOTE
You can check the status of the computer, and change the settings. Touch [Panasonic PC Set­tings Utility] on the desktop to start the utility. (
PC Information Viewer
This computer periodically records the management information of the  ash memory, etc. The
maximum data volume for each record is 1024 bytes.
This information is only used for estimating the cause when the  ash memory goes down by
any possibility. They are never sent to outside via network nor used for any other purpose except for the purpose described the above. To disable the function, add the check mark for [Disable the automatic save function for man­agement information history] in [Hard Disk Status] of PC Information Viewer, and touch [OK]. Then follow the on-screen instructions. (
Panasonic PC Settings Utility
Operating Instructions - Reference Manual “Panasonic PC Settings Utility”)
Operating Instructions - Reference Manual “Checking the Computer’s Usage Status”)
9
First-time Operation
Before using wireless function

Touch
A
Internet] - [Airplanemode]. Set [Airplane mode] to [O󰀨], and then;
set [Wi-Fi] to [On] (for wireless LAN). set [Mobile broadband] to [On] (for wireless WAN). set [GPS] to [On] (for wireless WAN). set [Bluetooth] to [On] (for Bluetooth). set [GPS\GNSS] to [On] (for GPS).
About the partition structure

You can shrink a part of an existing partition to create unallocated disk space, from which you can create a new partition. In the default setting, you can use a single partition.
CAUTION
Do not add or delete partitions in Windows 10, as the Windows area and recovery partition

must be adjacent to each other in Windows 10.
Getting Started
A
Touch (Start) and long touch [Computer], then touch [Manage].
A standard user needs to enter an administrator password.
Touch [Disk Management].
B
Long touch the partition for Windows (“c” drive in the default setting), and touch [Shrink
C
Volume].
The partition size depends on the computer specications.
Input the size in [Enter the amount of space to shrink in MB] and touch [Shrink].
D
You cannot input a larger number than the displayed size.
To select [Reinstall to the OS related partitions.] in installing OS ( page 20), 60 GB
or more is necessary for [Total size after shrink in MB].
Long touch [Unallocated] (the shrunk space in the step D) and touch [New Simple Vol-
E
ume]. Follow the on-screen instructions to make the settings, and touch [Finish].
F
Wait until formatting is completed.
(ACTION CENTER) at the task tray, and then touch (All settings) - [Network &
10
NOTE
You can create an additional partition using remaining unallocated space or newly creating

unallocated space. To delete a partition, long touch the partition and touch [Delete Volume] in the step C.

Turning On / Turning O󰀨
Turning On
Press the power switch ( page 5) until the power indicator
NOTE
Do not press the power switch repeatedly.

The computer will forcibly be turned o󰀨 if you press the power switch for four seconds or lon-

ger.
Once you turn o󰀨 the computer, wait for ten seconds or more before you turn on the computer

again. Do not perform the following operation until the drive indicator turns o󰀨.

• Connecting or disconnecting the AC adaptor
• Pressing the power switch
• Touching tablet buttons, screen or external mouse
( page 4) lights.
Turning O󰀨
Shut down the computer.
A
1. Touch (Start) at the lower left.
2. Touch (Power) - [Shutdown].
Touch (Start) - [Shutdown].
NOTE

To turn o󰀨 the computer completely, proceed as follows.
Touch (Start) at the lower left, and the touch (Settings) - [Update & security] - [Re-
A
covery]. Touch [Restart now] under “Advanced startup”.
B
Touch [Turn o󰀨 your PC].
C
Getting Started
Precaution against Starting Up/Shutting Down
Do not do the following

• Connecting or disconnecting the AC adaptor
• Pressing the power switch
• Touching tablet buttons, screen or external mouse
NOTE
To conserve power, the following power saving methods are set at the time of purchase.

The screen automatically turns o󰀨 after : 10 minutes (when AC adaptor is connected) of inactivity 5 minutes (when operating on battery power) of inactivity
• The computer automatically enters sleep 20 minutes (when AC adaptor is connected) of inactivity 15 minutes (when operating on battery power) of inactivity
*1
Refer to Operating Instructions - Reference Manual “Sleep or Hibernation Functions” about re­suming from sleep.
*1
after :
11
Handling and Maintenance
Operation environment
Place the computer on a at stable surface not subject to shock, vibration, and danger of

dropping. Do not place the computer upright or turn it over. If the computer is exposed to an extremely strong impact, it may become damaged. Operating environment

Temperature: Operation : <Model without heater>
0 °C to 50 °C {32
<Model with heater>
-10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)*1 Storage : -20 °C to 60 °C {-4 °F to 140 °F} Humidity: Operation : 30% to 80% RH (No condensation) Storage : 30% to 90% RH (No condensation) Even within the above temperature/humidity ranges, operation for a long time in extreme en­vironments, smoking nearby, or operation in places where oil is used or where there is a lot of dust will result in the product deterioration and will shorten the product life.
*1
Do not expose the skin to this product when using the product in a hot or cold environment. ( Operat- ing Instructions - Read Me First “Safety Precautions”)
If the computer is wet in temperatures of 0
dry o󰀨 the computer in such temperatures.
Do not place the computer in the following areas, otherwise the computer may be damaged.

• Near electronic equipment. Image distortion or noise may occur.
• In extremely high or low temperature. As the computer can become hot during operation, keep it away from items that are sensitive

to heat.
{32 °F} or below, freeze damage may occur. Make sure to
°C
to 122 °F}(IEC60068-2-1, 2)*1
°F
Handling cautions
This computer is designed to minimize shock to parts such as the LCD and the ash memory
Useful Information
drive, but no warranty is provided against any trouble caused by shock. Be extremely careful when handling the computer.
When carrying the computer:

Turn o󰀨 the computer.
• Remove all external devices, cables, Smart Cards and other protruding objects.
• Do not drop or hit the computer against solid objects.
• Do not grip the display part. When you board an airplane, take the computer with you and never put it in your checked lug-

gage. When using the computer on airplane, follow the airline’s instructions.
The touchscreen is designed to be used by a nger tip. Do not place any object on its surface

and do not press down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens). Avoid any harmful substances such as oil from getting into the touchscreen. The pointer may

not work correctly. Be careful not to get injured by dropping or getting hit when carrying the computer.

Use only the dedicated pen (included) to touch the screen. Do not place any object on its sur-

face and do not press down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens). Do not use the screen when dust or dirt (e.g., oil) is on the screen. Otherwise foreign particles

on the screen/dedicated pen (included) can scratch the screen surface or obstruct the dedi­cated pen (included) operation. Use the dedicated pen (included) only for touching the screen. Using it for any other purpose

may damage the dedicated pen (included) and result in scratches on the screen.
12
When the battery indicator does not light on

The battery indicator may not light on even if the AC adaptor is correctly connected to the com­puter, due to the following reasons.
The AC adaptor’s protection function may be working. In this case, pull out the AC cord and

wait for more than 1 minute before reconnecting the AC cord.
When using peripheral devices

Follow these instructions and the Operating Instructions - Reference Manual to avoid any dam­age to the devices. Carefully read the instruction manuals of the peripheral devices.
Use the peripheral devices conforming to the computer’s specications.

Connect to the connectors in the correct direction.

If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of

pins, etc. If screws are included, fasten them securely.

Remove the cables when you carry the computer. Do not pull the cables forcibly.

Preventing your computer from unauthorized use via wireless LAN/Bluetooth/Wireless

WAN
<Only for model with wireless LAN/Bluetooth/Wireless WAN>
Before using wireless LAN/Bluetooth/Wireless WAN, make the appropriate security settings

such as data encryption.
Battery Recalibration

The battery recalibration may take a long time due to the large battery capacity. This is not a

malfunction. <When performing “Battery Recalibration” after shutting down Windows>
• Full charge: Approximately 2.5 hours
• Complete discharge: Approximately 4 hours
When performing “Battery Recalibration” without shutting down Windows, it may take more time to charge / discharge.
Useful Information
Sensors

This computer is equipped with four sensors (acceleration sensor, gyro sensor, magnetic sensor, ambient light sensor), and you can use these sensors with any software that is compatible. As the accuracy of each sensor output is dependent on the operating environment and other con­ditions, the results should only be used as a reference. The acceleration sensor, gyro sensor, and magnetic sensor are located at the bottom left of the LCD. The detection results of each sensor may vary depending on the display mode, how you are holding the computer, the application software you are using, and other factors.
13
Handling and Maintenance
Automatic brightness adjustment

The computer is equipped with an automatic brightness adjustment function that adjusts the
display screen based on the ambient light sensor. You can congure the automatic adjustment
function as follows.
Touch
A
Set [Change brightness automatically when lighting changes] to [On].
B
Touch
A
Touch [Change plan settings] for the power plan currently used.
B
Touch [Change advanced power settings] and double-touch [Display].
C
Double-touch [Enable adaptive brightness], make necessary settings, and touch [OK].
D
Set each item to ON, and the brightness of the screen display will adjust automatically. The ambient light sensor is located at the top of LCD. The ambient light cannot be detected properly if this area is obstructed or dirty.
Magnetic sensor

The magnetic sensor on the computer operates by detecting geomagnetism. Therefore, the magnetic sensor may not function properly and it readings may be inaccurate, especially in the following environments.
• Inside or near steel structures such as buildings or bridges
• Inside or near automobiles, or near train power lines
• Near metallic furniture or appliances
• When the AC adaptor or other peripheral devices are brought closer to the computer
Near magnets, speakers, or other objects with strong magnetic elds The magnetic directions indicated by the magnetic sensor may not be accurate immediately
after purchase or in environments with poor magnetic elds.
Useful Information
In such cases, turn on the computer and move it as follows.
Hold the computer so that its display side is facing the ground and level.
A
While keeping the computer level, rotate it 90 degrees or more clockwise.
B
Return the computer to position A, and rotate it 90 degrees or more counterclockwise.
C
Return the computer to position A.
D
Tilt the computer 90 degrees or more to the left so that the left side of the computer tilts
E
down.
Return the computer to position A, and tilt it 90 degrees or more to the right so that the
F
right side of the computer tilts down.
(Start) at the lower left, and then touch (Settings) - [System] - [Display].
(Start) - [Control Panel] - [Hardware and Sound] - [Power Option].
14
CAUTION
Hold the computer rmly when moving it. Strong shocks from dropping the computer may
result in damage.
Tether for Stylus

When using the stylus with tether, do not pull the tether with excessive force. The dedicated pen (included) may hit the computer, person’s body or other objects when released.
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