Panasonic epma20 Operation Manual

Operating Instructions

Instrucciones de Uso

Mode d’emploi

Household Massage Lounger

Sillón de Masaje Doméstico

Fauteuil vibromasseur

English 1

Español S1
Français F1

Model No./Nº de modelo/Nº de modèle

EP-MA20

Before operating this unit, please read these instructions completely.

Antes de utilizar esta unidad, lea compleatamente estas instrucciones y
guárdelas para referencia futura.

Avant d’utiliser cet appareil, nous vous recommandons de lire l’ensemble
de ces instructions et de les ranger dans un endroit accessible pour une
consultation ultérieure.

English

Basic precautions should always be followed when using an electrical unit, including the following.
Please ensure that you read all instructions before using the Household Massage Lounger.

DANGER – To reduce the risk of electric shock:

IMPORTANT SAFETY INSTRUCTIONS

1. Always unplug this unit from the electrical outlet immediately after using and before cleaning.

WARNING – To reduce the risk of burns, fire, electric shock, or injury to persons:

1. Always insert the power plug all the way into the outlet to reduce the risk of short-circuit and fire.

2. The unit should never be left unattended when plugged in. Always unplug the unit when not in use.

3. The unit is not to be used by people who cannot move or communicate on their own.

4. Only use the unit for the purpose described in these instructions.

5. Do not stand on the unit.

6. Do not use any accessories other than those recommended by the manufacturer.

7. Always return the seat to the upright position and make sure the legrest is completely retracted. Be careful that
nothing is obstructing the legrest while retracting. Keep children away from the legrest.

8. Never operate the unit if it has a damaged power cord or plug. Return the unit to the nearest authorized service
center if it is not working properly, if it has been dropped or damaged, or if it has been immersed in water.

9. Keep power cords away from heated surfaces. Do not carry the unit by the power cord.

10. Never block the air openings during operation and make sure that all air openings are kept free of lint and hair,
etc. Do not drop or insert anything into any of the openings of the unit.

11. Do not use the unit on top of heating appliances, such as electric carpets, etc. Do not operate the unit under
blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.

12. Do not use the unit in bathrooms or other damp or humid places as this may cause electric shock or cause the
unit to malfunction. Do not spill water, etc. onto the controller.

13. Do not use the unit outdoors.

14. Do not use or operate where aerosol spray products are being used or where oxygen is being administered.

15. When unplugging the unit, turn off all controls before removing the plug from power outlet. Do not use the unit
with a transformer as this may lead to malfunction or electric shock.

16. Connect this unit to a properly grounded outlet only. See Grounding Instructions.

SAVE THESE INSTRUCTIONS

1

SAFETY PRECAUTIONS

CAUTION: To avoid the risk of injury:

1. Persons with any of the conditions listed below or who are undergoing medical treatment or suffer from medical
conditions should consult with their physicians before using the unit:
a) Pregnant women, people who are ill, in poor physical shape.
b) People suffering from back, neck, shoulder, or hip pain.
c) People who have a pacemaker, defibrillator, or other personal medical devices prone to electronic

interference.
d) People suffering from heart disease.
e) People who are prohibited from receiving massage by a physician due to thrombosis or aneurism, acute

varicose veins, or other circulatory disorders.
f) People with irregular curvatures of the spine.

2. This unit should not be used by children. Remove the key when not in use and store out of reach of children.

3. Sit down slowly after checking the position of the massage heads. Never put any part of your body between the
massage heads as the squeezing action of the massage heads may cause injury. Never put your fingers or feet
in the gap between the backrest and seat, the backrest and the armrest, the seat and cover under the armrest,
or the gap between the legrest and the footrest. Do not place your fingers or any part of your body in the
mechanism below the legrest, or between the legrest and footrest.

4. Do not use the unit against bare skin.
to the massager may irritate the skin.
Do not use the unit while wearing anything hard on your head like a hair accessory, etc. Do not use the unit for
massaging the head, abdomen, front neck, elbows or knees.
Do not use excessively strong massage action on the back of the neck.

5. When using the body scanning function, alwa
position is not correct, use the POSITION button to adjust it properly. Or stop the massage function and re-try
the body scanning function. You can adjust the shoulder position in this way in the auto program and manual
operation. Failure to align the shoulder position correctly can lead to injury.

While thin clothing may increase effectiveness, exposing the skin directly

ys ensure that the shoulder position is correct. If the shoulder

English

6. Do not stretch the back m
muscles which may result in discomfort, do not use the unit for more than 5 minutes when first using it. You can
gradually increase the duration and strength of the massage as you become used to it.
Do not massage any one point f
Excessive massaging can overstimulate the muscles and nerves and result in an adverse effect.
To prevent excessive massaging, do not use the massager for more than a total of 15 minutes each session.
After approximately 15 minutes, the massage heads will be retracted and stop moving.
The back cushion can be removed if you want to experience a stronger back massage. Exercise extreme care
when you use this mode in order to avoid back pain or injury. Use only for short periods of time (no more than
15 minutes). Reinstall the back cushion if you want to restore to normal massage intensity.

7. While using the massager, if you start feeling sick or if the massage seems painful, stop using it immediately.
While using the massager, if the pressure seems too strong, the movement of the massage heads can be
stopped at any time by pressing the Quick Stop button.

8. Do not go to sleep while using the unit. Do not use the unit after dr

9. When the seat back is in a reclined position, do not sit on it or sit with your legs resting on the headrest.
Do not sit on the legrest as the unit may fall over.

10. Do not allow children or pets to pla

11. Do not unplug the unit or turn it off during operation. Unplug the unit immediately if there is a power outage.

12. Be sure to start on the gentle massage program if using the massager for the first time. The shiatsu massage is
stronger and should be enjoyed after one has gotten accustomed to the chair.

13. Do not allow children to pla
closing so that a child could possibly be injured. Always leave in an upright and closed position. Keep hands
and feet clear of mechanism. Only the occupant should operate it.

uscles for more than approximately 15 minutes at a time. To avoid overstretching the

or more than 5 minutes at a time.

inking alcohol.

y on or around the unit, especially during operation.

y on this mechanized furniture or operate the mechanism. Legrest folds down on

2

14. Always raise the back cushion to check that the fabric of the unit itself has not been ripped before using the unit.

English

Please also check other areas to ensure that the fabric has not been ripped. No matter how small the rip, if you
find one then immediately stop using the unit, unplug the power cord and have the unit repaired at an
authorized service center.

15. Sit on the unit after confirming there is no foreign matter between the parts of the unit. (Confirm that there are
no foreign objects stuck in the back cushion, leg/sole massage section, or under the seat.)
Failure to observe this precaution may result in accident or injury.

16. Alwa

17. Do not leav

ys return the legrest to its original position before moving the unit.
Failure to observe this precaution may result in injury due to the legrest returning to its original position when
the unit is being moved.

e the removed attachment screws lying unattended.

Accidental ingestion may occur.

OPERATING PRECAUTIONS

CAUTION: To avoid damaging the chair, follow these precautions:

1 The chair is designed for a maximum user weight of 264 lbs (120 kg). Exceeding the maximum weight may

cause permanent damage to the massage mechanism and/or other components of the unit. Any such damage
is deemed to be user abuse and is not covered under the Limited Warranty.

2. Do not sit on or drop the controller. Do not pull the controller cord or the power cord. Be careful not to catch the
cord of the controller between the armrest and the chair back.

3. Do not treat the chair roughly, such as tur

4. Do not treat the covering roughly.

Keep sharp or pointed objects away from the covering of the chair. Be careful not to drop lit ashes, lit cigarettes

•

or matches on the chair.
Exposure to direct sunlight can cause fading or a change in color of the covering.

•

5. If the massager functions abnormally
authorized service center.

ning the chair on its side, turning the chair over or standing on it.

, immediately turn off the power and have the massager checked by an

6. Do not repeatedly operate an

7. Some noise may be heard coming from the massager while in use. This is due to the structure of the massager
and is normal.

8. Make sure there are no obstacles behind the chair bef
angle of 170˚. If the back hits a wall or pillar, the chair may malfunction. Be sure to have ample space behind
the chair. Recline the chair slowly in order to avoid contact with an obstacle.

9. When excessiv
heads up from the lowered position, one’s body weight may stop the heads’ movement. In such a case, slightly
raise your body and allow the massage heads to move up.

10. After each massage, slide the po
and turn its lock switch to the “lock” position.

11. Do not sit on the chair with wet body or hair

12. The unit must not be used in “wet rooms” (sauna, swimming pool) or outdoors.

13. Do not attempt to open or disassemble any part of the unit. Only use an authorized Panasonic servicer to fix
your unit.

e pressure is applied to the massage heads, they may stop moving for safety. When moving the

y switch at short intervals. Such action may cause the switch to malfunction.

ore reclining it. The chair can be reclined to a maximum

wer switch, which is located on the right side of the chair, to the “off” position

.

3

GROUNDING INSTRUCTIONS

This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric
current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and
a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with
all local codes and ordinances.

DANGER

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified
electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided
with the product – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug illustrated in Figure A.
Make sure that the product is connected to an outlet having the same configuration as the plug.
No adapter should be used with this product.

Figure A

GROUNDED
OUTLET

GROUNDED

GROUNDING PIN

OUTLET BOX

English

SPECIFICATIONS

Power Supply:
Rated Current:
Upper Body Massage

Massage area (Up-Down): Approx. 28.7 in. (73 cm) [The massage heads move a total of approx. 24.4 in. (62 cm)]
Massage area (Left-Right): Distance between massage heads during operation (massage width adjustable)

Massage area (Forward-Back): Projected amount of massage head (Intensity adjustable)

Massage speed: Tap: Approx. 250 cycles/minute – 450 cycles/minute (single side)

Vertical travel: Vertical travel (Long): Approx. 28.7 in. (73 cm) up-down auto return
Massage width: Full roll, Vertical Movement: Approx. 2 in. – 6.7 in. (5 cm – 17 cm)

Air massage

Air Pressure (Calf): 5: Approx. 32 kPa

Reclining angle:

Automatic shut-off:
Dimensions

When not reclined (H × W × D):
When reclined (H × W × D):

Weight of Unit:
Dimension of box (H × W
Weight in box:
Maximum user weight:
Minimum distance from wall:

× D):

AC 120 V 60 Hz

1.6 A

Neck, Shoulder, Back, Lower back: Approx. 2 in. – 8.3 in. (5 cm – 21 cm)

Approx. 4 in. (10 cm)

Full roll: Approx. 33 seconds – 84 seconds (both ways)
Other than the above: approx. 5 cycles/minute – 50 cycles/minute

Other than the above: Same as massage area (left-right)

4: Approx. 31 kPa
3: Approx. 29 kPa
2: Approx. 22 kPa
1: Approx. 18 kPa

* It may vary with the area slightly.
Backrest: Appro

rest: Approx 0° – 85°

Leg
Automatically turns off after approx. 15 minutes

Approx. 46.1 in. × 30.7 in. × 49.6 in. (117 cm × 78 cm × 126 cm)
Approx. 24.2 in. × 30.7 in. × 76.8 in. (62 cm × 78 cm × 195 cm)

Approx. 155 lbs (70 kg)
Approx. 28.3 in. × 30.7 in. × 65.4 in. (72 cm × 78 cm × 166 cm)
Approx. 188 lbs (85 kg)
Approx. 264 lbs (120 kg)
16 in. (40 cm)

x 120° – 170°

4

English

8

1

3
4

2

6

9

5

7

Part names and functions

Main unit

Front

Retracted position of massage

1

heads

Pillow

2

Back Cushion

3

Backrest

4

Includes integrated massage

•
heads.

Armrest

5

Seat

6

Leg/Sole massage section

7

•

Includes air massage function.

Sole Reflexology Plates

•

“Creepers” are provided on the
back side.

•

Fine adjustment of position
possible.

•

Removable.

Legrest

8

Legrest Slide Lever

9

Extendable length to approx.

•

4.7

in. (12 cm).

5

10 11

12

17

13

15

14

18

16

Back

English

Back Cover

10

Controller tray

11

Controller

12

See page 7 to 8.

•

Child Safety Decal

13

Power Supply Box

14

Lock Switch

Power Switch
Lock Switch Key

Lock Switch Key Tag

For preventing children from swallowing it by

•
accident.

Lock switch is set to “open” and power switch is set to “on” prior to leaving

•
the factory.

Power Cord

15

Power plug

16

Safety Precaution Label

17

Leg cover

18

6

English

8

7

9

10
11

12

13

14

2

3

4

1

5

6

Controller

Cover closed

Cover open

Off/On button

1

Program Selection buttons

2

See page 16.

•

Massage intensity adjustment

3

dial

Intensity of the massage

•
(pressure of the massage heads
pressing onto the body) can be
adjusted.

Region Off/On button

4

See page 18.

•

User Memory Registration

5

button

See page 20.

•

Manual Operation Selection

6

button

See page 24.

•

Display

7

This illustration is when all lamps

•
are illuminated.
See page 8.

•

Quick Stop button

8

Press this button to stop the

•
massage immediately.

Reclining Angle Adjustment

9

button

See page 28.

•

Ottoman Angle Adjustment

10

button

See page 28.

•

Air Massage button

11

See pages 19, 24 and 25.

•

Add Tap button

12

See page 24.

•

Leg Stretch Off/On button

13

See pages 19, 24 and 25.

•

Position button

14

See page 24.

•

7

Display

1

5

4

3

2

English

Time Remaining Display

1

(During massage)

(After finishing massage)

Massage Intensity Display

2

Current massage intensities

•
(pressure of the massage heads
pressing onto the body) for each
region are displayed in 8 steps.

Operation Display

3

•

Current massage operation is
displayed while massaging.

•

Currently selected operation is
displayed when Manual
Operation is selected.

FULL ROLL

ULTRA KNEAD

SHIATSU

KNEAD

SWEDISH

TAP

Massage Area Display

4

•

Current general massage area
will flash.

Body Detection Notification

5

Display

This will light up when the body

•
scanning is completed.

8

English

Setting up the massage lounger

1 Where to use the unit

Ensure there is adequate space to recline.

•
Do not expose the massage lounger to direct sunlight or high

•
temperatures, such as in front of heating sources, because this can
cause discoloration or hardening of the synthetic leather.
Place the unit on a mat to prevent floor damage.

•
When placing a mat under the unit, the size of the mat should be

•
sufficient [at least 47.2 in × 27.6 in.
areas where the unit touches and where the legrest could touch the
floor, as shown in the diagram on the right.
Install the unit near a power outlet.

•

See Warning No. 11 and 12 on page 1.

(120

cm × 70 cm)] to cover the

Keep at least 4" (10 cm) away from the wall.

Width approx. 30.7"

Approx. 15"
(37 cm)

Mat Area

where legrest

could touch the floor

2 Removing everything from the box and installing the unit

•

Since the unit is very heavy [approximately 155 lbs
(70

kg)], be careful to avoid back injuries. (The unit

must be carried by two persons.)

•

When using the wheels to move the unit, place a mat
on the floor to protect the floor surface.

Approx. 77" (195 cm)

(78 cm)

Area where unit
touches the floor

Approx. 13"

(32 cm)

Fabric Section

the cloth

Hold

section on the

backside

Place your
fingers in the
groove

cover

Groove

MatLegrest Back

To put the unit down on the floor

•

Put the unit down slowly and carefully watch your step.

•

Put down the legrest by holding it with your hands until
it has been set on the floor completely. If you release
your hands before the legrest is fully extended, the
legrest will forcefully return to the initial position.

9

Confirm that the main unit and the accessories are in the box.

Main unit

Accessories

Armrests (Right/Left)

Right/Left indication

Small holes on the inside fabric are an

•
intentional part of the functional design.

Controller Tray Attachment Screw Cap

4 pcs.

Controller

Back Cushion Pillow

Attachment Screws

(M6 × 16) 4 pcs.

Allen Key

Sole Reflexology Plates

This is installed on the

•
sole massage section prior
to leaving the factory.

English

Lock Switch Key

This is initially inserted in the lock switch of the

•
power supply box prior to leaving the factory.

(Cross-section)

Documents including the Operating Instructions

•

Operating Instructions

•

Child Safety Instructions (Yellow brochure)

•

How to Carry in and Assemble (Yellow brochure)

•

Notes for Body Scanning (Pink brochure)

•

Quick Start Manual

1/6 in.
(4 mm)

10

English

1

2

1

Assembly

1 Attaching the armrests (On both the right and left sides)

Insert the armrest into the

1

unit.

Be careful to avoid pinching your fingers.

•

Align the position.

1

Fit in the grooves and protrusions in

2

the front and back of the unit and
armrest simultaneously.

Fasten the armrest with the attachment screws. (4 positions)

2

Front

Right/Left

Main

unit

indication

Groove
Protrusion

How to tighten the screws

Attachment

Hole

Tighten loosely with your finger.

• Tighten firmly with the allen key.
(Make the screws level with the holes.)

screw

•
Screw may be damaged if you tighten the screw

•
inserted into the hole crookedly.

Protrusion

Groove

Armrest

Back

Allen key

Mount the attachment screw caps.

3

2 Raising the backrest to the upright position

Insert the power plug into the

1

power outlet.

Back Front

Attachment Screw Cap
4 pcs.

11

Confirm the lock switch key is

2

3

2

33

4

5

2

set to the “open” position.

Confirm the power switch is set

3

to the “on” position.

Press button on the

4

controller twice.

•

Press once, and then press again approx.
1 second later.
The backrest will rise to the upright position
automatically.

3 Mount the controller tray on the right side

•

Mount it on the left side if the right side will be next to the wall or similar.

English

If you want to mount the controller on the left side

Press the button on the controller to turn on the

1

power.

Press button on the controller and hold until the

2

legrest

•

Continue pressing until a “beep-beep-beep” sound is heard.

Remove the controller cord from the cord-holder groove.

3

Move the controller cord under the legrest to the left side.

4

Fasten the controller cord at 2 points in the cord-holder

5

groove.

Press down from the edge if it does not fit in easily.

•

has risen far as it will go.

Controller Cord

Legrest

Cord-Holder Groove

Push in

Controller Cord

12

English

1

1

4 Attaching the controller

Fasten the cord to the groove at the bottom

of tray.

Place the controller onto the

2

controller tray.

5 Attaching the back cushion

Attach the back cushion to the velcro fasteners on the unit.

Back Cushion

Velcro fasteners

6 Attaching the pillow

Attach the pillow to the velcro fasteners.

1

See page 29 for a guide to the position of the pillow.

•

Pillow

Velcro
fasteners

13

Before sitting down

1

2

3

Check the following before using the unit

1 Check the surrounding area

Make sure there are no objects, people, or pets in the vicinity of the unit.

2 Check the power cord and the power plug

See Warning No. 8 on page 1.

English

3 Switching on the power supply

Insert the power plug into an

1

electrical outlet.

Turn the lock switch key to the “open”

2

position.

Slide the power switch to the “on”

3

position.

4 Check the unit

Make sure there are no tears or rips in the

1

fabric.

See Caution No. 14 on page 3.

Back

cushion

Fabric

Backrest

14

2

English

3

Make sure there is no foreign matter

between the unit.

See Caution No. 15 on page 3.

Make sure the massage heads are in the

retracted position.

When the massage heads are not in the
retracted position

Press the button twice to return the massage heads to the
retracted position.

See Caution No. 3 on page 2.

Leg/Sole massage section

Make sure the legrest is in the fully lowered

4

position.

To lower the legrest

Make sure the legrest has fully returned to the original position by pulling
the legrest slide lever, and then press the

See Caution No. 9 on page 2.

button twice.

Legrest slide
lever

Check

Retracted

position

15

When you want a complete massage

1

2

Auto program

Press the button to turn on the

1

power.

Flash

The power will turn off automatically if the massage does not start

•
within 3

Press one of the flashing buttons

2

minutes after turning on the power.

English

(
program.

Characteristics of Auto program (upper body)

SWEDISH DEEP SHIATSU

Uses mainly Swedish
massage to gently
invigorate and
promote circulation.
Recommended for
those experiencing
fatigue and weariness.

See page 19 for an overview of the respective programs.•

Uses mainly kneading
to manipulate and
loosen muscles.
Recommended for
those with mild
stiffness and tension.

) to select the

Uses mainly shiatsu
massage to loosen up
deep-seated knots of
tension.
Recommended for those
with severe stiffness and
tension.

Persons whose height is less than 55 in. (140 cm) or more than 72.8 in. (185 cm) are recommended to use the unit in the
manner described below when the massage heads do not touch their shoulders.

Height

is around 55 in. (140 cm) or less Height is around 72.8 in. (185 cm) or more

Use by placing a cushion on the seat and sitting
as far back as possible.

Use by reclining the backrest and sliding your
body downward.

16

English

1

2

3

4

Body scanning will commence when the program is selected.

1

•

The body scanning will properly detect height ranges between approximately 55 and 72.8 in. (140 and 185 cm).

Sit as far back in the seat as possible
with your head on the pillow.

Adjust the pillow height
so that the bottom edge

pillow is at ear level.

of the
See

page 29.

1

NECK (Neck)

2

SHOULDER (Shoulder)

Approximately 30 seconds after the body scanning starts, the massage heads slowly lower to the

2

3

MIDDLE (Back)

4

LOWER (Lower back)

The unit will automatically recline to the correct
massag

Raised
approx. 50°

•

e position.

Correct Massage Position

Reclined
approx. 12°

If the massage lounger is reclined further than the
massage position angle, it will not automatically return
to the correct massage position.

shoulder position, and a soft tapping action begins to determine your shoulder position.

Massage Head

Tapping
action

Keep your head on the pillow until the soft tapping

•
begins. Lifting your head from the pillow will result
in incorrect determination of the shoulder position.

Confirm that the shoulder position has been correctly determined according to the position of the

3

soft tapping.

•

When the shoulder position is incorrect, adjust the shoulder position while the soft tapping is in progress (for
approximately 15 seconds), and use the POSITION button to move the massage heads up or down.

<Controller cover opened>

Too high

A single press of
the button will
raise or lower the
massage heads
approximately
1/2 in. (1.2 cm).

Body scanning is completed when the tapping finishes.

4

•

The legrest adjusts automatically so that the soles of the feet
touch the footrest wells according to your estimated height based
on the shoulder position.

•

If the shoulder position is off drastically, turn the power off once,
and repeat from Step 1 with shoulder firmly pressed against the
backrest.

Correct position of
the massage head
(The

point where the
tapping action should
be felt.)

Too low

17

1

2

3

4

To customize

1 Adjusting the intensity of massage for neck,

shoulder, back, or lower back

Intensity of the massage for current
position can be adjusted by turning the dial
on the controller.

•

For Auto program
Intensity Sensor will function. Movement of the
massage head is adjusted automatically so
the pressure of the massage head pressing
the body stays same even if the curve or
position of the body shifts.
Current position that is getting massaged can

•
be checked on the display.
Intensity is displayed in 8 steps.

•
Intensity will not change further even if you

•
keep turning the dial when the intensity is set
to maxim
minimum (1 bar is displayed).

Caution

Intensity might increase drastically when the intensity is increased in multiple
steps. Always increase the intensity one step at a time, checking how it feels.
You may not feel the intensity has changed for the following reasons when it is
increased by 1 step:

When the intensity was increased right when the operation has changed.

•
The feeling is different depending on the person or the position.

•

bars are displayed) or

um (8

English

For safety reasons, it is designed not to increase the intensity drastically even if

•
the dial is turned rapidly.
If you do not feel enough intensity even it is set to maximum, or you feel too

•
much intensity even it is set to minimum:

<When

it does not feel strong enough even the intensity for Auto program

is set to maximum>

Massage heads will press on you stronger with back cushion taken off.
Start at the first level and increase gradually as the intensity will be much greater
without the cushion.

<When

it feels too strong even if the intensity for Auto program is set to

minimum>

Pressure of the massage heads will soften by placing a cloth or blanket between

the back cushion and your body.

2 Massaging neck and shoulders only/

Massaging back and lower back only

Neck/Shoulder massage will be turned off by pressing button.
Back/Lower Back massage will be turned off by pressing

It will resume by pressing it again.
You cannot turn off both Neck/Shoulder and Back/Lower Back at the same time.

•

Display for the position will be turned off when
you turn off that position.
(Display on the left shows only neck and
shoulder massage)

button.

Lamp Off

18

English

3 Adjusting the reclining angle and legrest to massage in relaxing position

To adjust the reclining angle and the legrest angle:

To adjust the length of the legrest:

Adjust by pressing

See pages 28 to 29 for description on how to adjust the reclining angle, the legrest, and the pillow.•

4

Setting the off/on of the Leg/Sole air massage, or off/on of the Leg Stretch

Open the bottom cover of the controller and:

Turning the operation Off/On can be done with the button.

(Off: button lamp off, On: button lamp on)

Intensity

of the air can be adjusted in 5 steps with the

button.

button.

Length of the legrest can be adjusted by
pulling on the legrest slide lever and
pushing with the soles of your feet.

[Extendable length to approx. 4.7 in. (12 cm)]

•

Intensity of the Leg Stretch cannot be
adjusted.

•

Lamps for intensity will be off while
performing the Leg Stretch.

See pages 25 to 27 for effective

•
method for usage and operations of the
air massage and Leg Stretch.

Contents of the Auto program

Swedish Program

Ultra knead/

1)
Swedish from
Back to Lower
back

2)

Ultra knead/
Swedish from
Neck to Lower
back

3) Swedish on
Neck/Shoulder

4)

Ultra knead/
Swedish on
Back/Lower
back

5) Swedish
from Neck to
Lower back

6) Finishing
Touches

Deep Program

1) Ultra knead/
Kneading of
Neck/Shoulder

Shiatsu Program

1) Ultra knead/
Shiatsu on
Neck/Shoulder

19

2) Ultra knead/
Kneading of
Back/Lower
back

2) Ultra knead/
Shiatsu on
Back/Lower
back

3) Ultra knead/
Kneading of
Neck/Shoulder

3) Ultra knead/
Shiatsu on
Neck/Shoulder

4) Ultra knead/
Kneading of
Back/Lower
back

4) Ultra knead/
Shiatsu on
Back/Lower
back

5) Ultra knead/
Kneading of
Neck/Shoulder

5) Ultra knead/
Shiatsu on
Neck/Shoulder

6) Ultra knead/
Kneading of
Lower back

6) Kneading of
Back/Lower
back

7) Ultra knead/
Kneading of
Shoulder

7) Finishing
Touches

8) Finishing
Touches

1
2

When you want to register the Auto program with
intensity of massage adjusted to your preference

User Memory Program

Press the button while massaging.

1

Flash

Press the button you want to register from

2

, , or .

Settings that can be registered

•

Intensity for each position

•

Off/on of the Neck/Shoulder and Back/Lower back

•

Off/on and the intensity of the air massage

•

Off/on of the Leg Stretch

*

Setting at the point when
registered.

Beware that the contents registered will not be saved when the power

•
switch is turned off or the power cord is unplugged while the massage
is in progress.

, , or is pressed will be

English

20

English

1

2

To start the registered program

Press the button to turn on the

1

power.

The registered button will flash.

Select your favorite program.

2

Press

Massage for the registered program will start after the body
scanning.

To change and overwrite the registered settings

Press button.

To delete the registered settings

Press the button to turn on the power.

1

The registered button will flash.

Press the button you want to delete for more than

2

3 seconds.

Press

Press again if only the pressed button changes to

3

flashing.

Delete is completed once
the flashing stops.

Press

21

When you want a concentrated massage of a particular

1

3

5

body part with a specific massage mode, such as
“Kneading on the Neck” or “Tapping on the Shoulder”

Manual Operation

Press the button to turn on the

1

power.

•

The power will turn off automatically if the massage does not start
within 3 minutes after turning on the power.

Open the cover.

2

Select the part of body you want to

3

massage (

•

You can select an action combined with “FULL ROLL” by pressing
the

button.

List of massages operation display that can be

•
selected is displayed.
(Example) When “SHOULDER” is selected

).

English

Select the massage operation you prefer.

4

•

Massage operation display will change every time
the button is pressed.

The one flashing is the currently selected operation.

•

Press the button to start the action.

5

•

The massage heads will move to selected position automatically
to start the massage after the body scanning is completed.

22

1

3

2

4

5

Body scanning for Manual Operation

English

Neck/Shoulder/Full roll...Normal body scanning.

Back/Lower back ............Simple body scanning. (The massage heads will not come up to the shoulder position.)

To change an action in the middle of a massage

Select your favorite one again in Steps 3 to 5.

•

Press the
be cancelled automatically.

button within approximately 30 seconds after reselecting an action in Step 3, otherwise the reselection will

To customize

1 Adjusting the intensity of the massage

Intensity of the massage can be adjusted by
turning the dial on the controller.

For Manual Operation

•
Intensity Sensor is turned off.
(See page 18 about the Intensity Sensor for
Auto Program.)
Intensity is displayed in 8 steps.

•
Intensity will not change further even if you keep

•
turning the dial when the intensity is set to
maxim

um (8

bars are displayed) or minimum

(1 bar is displayed).

Caution

Intensity might increase drastically when the intensity is increased in multiple
steps. Always increase the intensity one step at a time, checking how it feels.

•

For safety reasons, it is designed not to increase the intensity drastically even if
the dial is turned rapidly.

•

If you do not feel enough intensity even it is set to maximum, or you feel too
much intensity even it is set to minimum:

<When

it does not feel strong enough even the intensity for Manual

operation is set to maximum>

Massage heads will press on you stronger with back cushion taken off.
Start at the first level and increase gradually as the intensity will be much greater
without the cushion.

<When

it feels too strong even if the intensity for Manual operation is set

to minimum>

Pressure of the massage heads will soften by placing a cloth or blanket between
the back cushion and your body.

2 Adjusting the reclining angle and legrest to

massage in relaxing position

To adjust the reclining angle
and the legrest angle:

Adjust by pressing

button.

See pages 28 to 29 for description on how to adjust the reclining angle, the

•
legrest, and the pillow.

To adjust the length of the legrest:

Length of the legrest can
be adjusted by pulling on
the legrest slide lever and
pushing with the soles of
your feet.

[Extendable length to
approx.

4.7 in. (12 cm)]

23

3 Adding tapping actions to the current operation

Press the button.

Select with steps 3 to 5 on page 22 if you only want the tapping actions to be performed.•

4 Fine adjustment of the position

It can be adjusted with the button.

5 Using Leg/Sole air massage and/or Leg Stretch together

Turning the operation Off/On can be done with the button.

(Off: button lamp off, On: button lamp on)

Intensity

of the air can be adjusted in 5 steps with the

button.

•

•

•

English

Intensity of the Leg Stretch cannot be
adjusted.
Lamps for intensity will be off while
performing the Leg Stretch.

See pages 25 to 27 for effective
method for usage and operations of
the air massage and Leg Stretch.

Details regarding the manual operation (The figures are images of the respective operations.)

ULTRA KNEAD SHIATSU KNEAD SWEDISH

Kneading action at small
points.

TAP FULL ROLL

Tapping action for right and
left alternately.

Action compressing muscle
knots vertically.

Action stretching the body
along the backbone.

Deep kneading action. Action of rubbing gently

across a wide area.

The respective actions are suitable for specific body parts.

•
Actions of Shiatsu for the “NECK” are different from of the
actions for the “SHOULDER.”

24

English

1

3

When you want to perform Leg/Sole air massage
and/or Leg Stretch

Air Massage

Press the button to turn on the

1

power.

•

The power will turn off automatically if the massage does not start
within 3 minutes after turning on the power.

Open the cover.

2

Select the operation with and/or

3

buttons.

(Off: button lamp off, On: button lamp on)

Intensity of the air can be adjusted in 5 steps with

button.

Intensity of the Leg Stretch cannot be adjusted.

•
Lamps for intensity will be off while performing the Leg Stretch.

•

See pages 26 to 27 for effective method for usage and operations

•
of the air massage and Leg Stretch.

25

Effective method for using the leg/sole massage

See page 27 for details about the operations of the Leg/Sole massage.

•

Adjust the legrest so that your sole fits on it completely.

For a person with small body dimensions For a person with large body dimensions

• Knees will not be lifted as much if you adjust the length of the

If the legrest is raised, it is easier to fit your sole on it.

•
legrest.

English

Press

the

button.

Pull the legrest
slide lever.

Push with the soles
of your feet to slide
the legrest out.

Lift your soles slightly
and the legrest returns.

Knees will not be lifted as much also by lowering the legrest.

•

Press

the

button.

It is possible to massage your leg completely by
laying the sole section flat.

For the sole reflexology plate

The plate is removable.

Opening

To insert the plate

Each plate is different slightly. Be sure to follow the pictures
below to insert correctly.

Projections are on
the upper side.

Sole section

For

the left foot For the right foot

Toe

Heel

26

English

Operations of the Leg/Sole massage and Leg Stretch

Operation of the Leg/Sole massage

Leg

Calves will be compressed by pressure from both sides.

Operations of the Leg Stretch

After grasping the legs with

1

air, the legs are stretched as
the legrest is lowered
approximately 10 degrees from
the massage position.

Lowered by
approximately 10°

Once the legrest returns to the

2

original angle, the legrest is
then lowered approximately
25 degrees to stretch the legs
further.
While using the unit with it’s
legrest slide extended, legrest
can hit the floor.

Lowered by
approximately 25°

Sole

Foot will be compressed from side and bottom using the air.

When the operation is complete,

3

the legrest will return to the
angle at the time before the
operation.

27

When you want to adjust the reclining angle,
legrest, and/or pillow

Adjusting the reclining angle and the angle of the legrest

Press the button to turn on the power.

1

Press the or button to adjust the angle.

2

•

Movement will continue until a “beep-beep-beep” sound is heard if the buttons are held down.

•

The movement of the legrest may be delayed slightly.

Approx. 85˚

English

Approx. 120˚

Approx.

170˚

Appro

x. 0˚

•

Do not raise or lower the backrest and/or legrest repeatedly for any purpose other than adjusting to your preferred positions.

28

English

1

Sliding the legrest

Slide the legrest to your favorite position by pulling the legrest slide lever.

[The legrest will slide approximately 4.7 in. (12 cm).]

Pull the legrest slide lever back.

Push with the soles of
your feet to slide the
legrest out.

Release the legrest slide lever

2

when it reaches your favorite
position.

Lever will return
and

lock.

Lift your soles slightly
and legrest returns.

Adjusting the pillow for correct height during a massage

Remove the pillow.

1

Adjust the height of the

2

pillow so that the bottom
edge is at ear level.

If positioned too low, the pillow may

•
interfere with a massage of the area
around the neck.
When the reclining angle changes,

•

Pillow

the position of the pillow may shift. In
that case, adjust the position again.

Lower edge of

the pillow

Attach the pillow on the

3

velcro fasteners.

Pillow

Velcro
fasteners

29

Ear level

After completing the massage

Interrupting the massage

Return the legrest to the original position and then press the

The massage heads move to the retracted position.

•
The legrest lowers and the backrest raises automatically. (The backrest will move after the massage heads retract.)

•

Pull the legrest slide lever.

Lift your soles slightly
and legrest returns.

button.

English

Timer function

The massage will complete automatically approximately 15 minutes after the
start of operations.

•

Sole section will retract, and the legrest will be lowered
automatically so you can stand up safely.

Sole section will not retract all the way when the
legrest is extended out, since the sole section will hit
the floor.
Pull the legrest slide lever and raise your legs to
retract all the way.

Backrest will not rise automatically.

•
Backrest will rise by pressing

button twice.

If you experience any problems

Press the

All operations will stop immediately.

•
Get off the unit carefully to prevent the unit from tipping over.

•

button.

30

English

2

1

Disconnecting the power

See Danger No. 1 on page 1, Caution No. 2 on page 2, and No. 10 on page 3.

Slide the power switch to the “off”

1

position.

Remove the power plug from the

3

electrical outlet.

Turn the lock switch key to the “lock”

2

position.

Power supply box

The lock switch key must be stored

4

out of the reach of children.

31

Cleaning and Maintenance

See Danger No. 1 on page 1.

Areas covered with synthetic leather

Wipe these areas with a soft, dry cloth.

•

When using the commercially available leather-care products (wipes), follow its
instructions.

•

If the synthetic leather is particularly dirty, wipe it in the following manner.

1. Soak a soft cloth in water or a 3% to 5% solution of mild detergent and wr

out thoroughly.

2. Dab the surface with the moistened cloth.

3. Rinse the cloth in w

detergent from the surface.

4. Wipe the surfaces with a soft, dr

5. Allow to dry naturally.

•

If it is difficult to remove dirt, soak a commercially available Melamine foam
sponge in mild detergent and wipe the unit with it.

•

Do not use a hair dryer to dry the surface more quickly.

•

Since colors may transfer from clothing to the synthetic leather surface, be careful
when using the unit with clothing such as jeans or colored clothes.

•

Do not allow these areas to come in contact with plastic for extended periods of
time as this may lead to discoloration.

•

Never use chemicals such as thinner, benzine, alcohol, etc.

ater, wring it out thoroughly, and then wipe any remaining

y cloth.

ing it

Plastic Area

Wipe the unit with a cloth moistened with mild

1

detergent and thoroughly wrung out.

Never use chemicals such as thinner, benzine, alcohol, etc.

•

English

Wipe the unit with a cloth moistened with plain

2

water and thoroughly wrung out.

•

Make sure to wring tightly before wiping the controller.

Allow the unit to dry naturally.

3

Seat Fabric

Wipe the unit with a cloth moistened with mild

1

detergent and thoroughly wrung out.

Never use chemicals such as thinner, benzine, alcohol, etc.

•

Use water or a mild detergent and brush on

2

areas where the seat fabric is particularly
soiled.

Be careful not to brush the fabric too much to avoid damage.

•

Wipe the unit with a cloth moistened with plain

3

water and thoroughly wrung out.

Allow the unit to dry naturally.

4

32

Moving the Unit

English

See Caution No. 16 on page 3.

•

When moving the unit, lift it with 2 persons, or move it with the wheels after placing a mat or something on the floor, so the floor
will not be scratched.
You may damage the floor by dragging or pushing the unit while it is still in a state of installment.

Moving by lifting it with 2 persons

Move the unit by having one person firmly hold onto the fabric section on the
underside of the legrest and another person use the groove on the back cover of
the backrest.

Fabric section

Place your
fingers in
the groove.

Hold onto the fabric section on
the underside of the legrest.

Legrest Back

* You may damage the floor by dropping the unit if you do not hold it correctly.

Never carry by the armrest, because it may get damaged.

To put the unit down on the floor

Put the unit down slowly and carefully watch your step.

•
Put down the legrest by holding it with your hands until it has been set on the floor completely. If you release your hands

•
before the legrest is fully extended, the legrest will forcefully return to the initial position.

the controller and

Place
power cord on the seat

Groove

cover

33

Using the wheels to move the unit

Move the unit by holding onto the fabric section on the underside of the legrest

using the wheels.

and

Fabric section

Roll the unit slowly

English

Hold onto the fabric section on

the underside of the legrest

Lift it no higher than

waist height

Place a mat on the floor to
avoid damaging the floor.

To put the unit down on the floor

Put the unit down slowly and carefully watch your step.

•
Put down the legrest by holding it with your hands until it has been set on the floor completely. If you release your hands

•
before the legrest is fully extended, the legrest will forcefully return to the initial position.

Place the controller and
power cord on the seat

Wheels

How to remove the armrest

It is easier to move with the armrest removed.

Remove the attachment screw caps.

1

Insert a flat-head screwdriver into the tab and push it

•
up.

Pull out the armrest upwards with both hands.

3

Remove the attachment screws.

2

(See Step 1-2 on page 11.)

34

Error display

English

Contents of the error will be displayed in the remaining time display area when
an error occurs during the operation.

Time Remaining Display

<Example of error display>

For the error “U10”

•

Error display Contents

and will flash alternately.

For safety reasons, operation will terminate automatically when it cannot detect
if someone is seated. If this error occurs even if you are seated, sit back all the
way to the backrest, and operate from the start again.

Operation is terminated because there is a problem with internal
communication.

Operation is terminated because there is a problem with the massage
mechanism.

Operation except for the massage mechanism is terminated because there is a
problem with the reclining mechanism or the raise/lowering mechanism of the
legrest.

* Please contact an authorized service center.

Service and maintenance will be easier if the error number is communicated when contacting.

Trouble Shooting

Problem

Cause and Remedy

Motor Noises

•

It sounds and feels like the massage heads are straining to get over wrinkles in the cloth.

•

There is operational noise of kneading or tapping actions.

•

There is a creaking noise when the massage heads are in operation.

•

There is a rattling sound when the massage heads move up or down.

•

The belt can be heard rotating.

•

The motor groans when it comes under load.

•

There is a strange sound when the massage heads move in and out.

•

There is a noise when I sit down.

•

There is a noise when the back cushion moves over the armrest when the seat is reclining.

•

There is a rubbing sound produced by the massage heads rubbing on the seat fabric.

•

There is a noise of discharging air.

•

The legrest rattles.

•

There is a humming sound from the pump.

•

There is operational noise of valves under the seat.

•

There is an unstable sound when air escapes during the leg stretch.

These sounds are perfectly normal and will not have any effect on the operation of the unit.

35

Problem

Cause and Remedy

The massage heads stop during operation.
(All the displays and buttons on the controller will flash and then turn off.)

If excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may stop
moving.
If all markings and buttons on the controller start to flash, which is extremely unusual, turn off the power switch, wait for
approximately 10
If the massage heads stop again, position yourself so that your back is not completely in contact with the backrest.
[Caution should be ex

It

is not possible to recline the unit.
The legrest cannot be raised or lowered.
(All the displays and buttons on the controller will flash and then turn off.)

If the unit encounters an obstacle or if excessive force is exerted on it during operation, in the interests of safety the unit
will come to a stop.
When all displays and buttons are flashing and the backrest or the legrest has stopped, turn off the power of the unit once,
turn

“on” the power again after approximately 10 seconds, and then operate the unit.

The massage heads do not come up to the shoulder or neck.

If your head does not contact the pillow or your back does not contact the backrest, the shoulder position may be detected
as lower than the actual position during the body scanning. Sit on the seat in the deepest position and put your head on
the pillow

The height of the left and right massage heads is different.

An alternating tapping method is employed, which means that this phenomenon will naturally occur. There is nothing wrong
with the unit.

Reclining
(The seat does not automatically recline.)

Automatic reclining will not activate when the backrest is reclined to flat position more than massage position and legrest is
in upper position.

The

backrest does not return to the upright position.

If the unit is stopped by automatic shut-off or by pressing the button, it will not return automatically.

(To return from the reclined position to the original position, press the

The unit will not operate at all.

Upper body (neck to lower back) massage

•

Leg/Sole massage

•

•

The power cord has been disconnected. (See page 14)

•

The power switch on the unit has not been turned on.

•

An Auto program button or Manual Operation button hasn’t been pressed after pressing

, and then repeat the operations again from the start. (See page 17)

does not take place even though a massage is started in pre-programs.

seconds and then turn the power switch on again.

ercised particularly when used by persons weighing 221 lbs (100 kg) or more.]

button twice.)

.

English

Sometimes

Approximately 5 seconds are required for program termination after a massage finishes. Wait at least 5 seconds once all
movement has stopped before pressing

The unit has been damaged.

Stop using the unit immediately.

The power cord or power plug is abnormally hot.

Stop using the unit immediately.

See Caution No. 5 and 13 on page 3.

the power won’t turn on when

is pressed again when a massage has finished.

.

36