The contents of this document are subject to change without notice
and do not constitute a commitment on the part of Panasonic
Telecommunication Systems Company (PTSC). Every effort has
been made to ensure the accuracy of this document. However, due to
ongoing product improvements and revisions, PTSC cannot guarantee
the accuracy of printed material after the date of publication, nor can it
accept responsibility for errors or omissions. PTSC will update and
revise this document as needed.
The software and hardware described in this document may be used or
copied only in accordance with the terms of the license pertaining to
said software or hardware.
Table K-1. UNA Call Revision Timer Values .........................................................................K-7
DBS-2.3/9.2-400DBS Manual - revised April 2000 - xix -
Table of ContentsSection 400-Programming
(This page left blank intentionally)
- xx -DBS Manual - revised April 2000DBS-2.3/9.2-400
About This Section
This
Section 400
FF keys on a DBS key phone. (Other programming methods, as well as overall software feature
updates, are described in Appendix B through K of this section.)
is intended for use as a technical reference manual for DBS programming via the
Structure
Section 400
Chapter 1 covers FF1 programs; Chapter 2 covers FF2 programs; and so on.
The FF keys categorize the programs by subject -- each FF key represents a
group of related programs as follows:
Chapter 1FF1 -- System
Chapter 2FF2 -- Trunks
Chapter 3FF3 -- Extensions
Chapter 4FF4 -- Ring Assignments & Hunt/Call Coverage Groups
Chapter 5FF5 -- FF Key Features
Chapter 6FF6 -- Displayed Names & Messages
Chapter 7FF7 -- Toll Restriction
Chapter 8FF8 -- Least Cost Routing
Chapter 9FF9 -- Program Copy
Chapter 10FF10 -- Speed Dial Numbers
is structured according to FF key numbering. For example,
FF Key Programming
FF key programming is accomplished by entering programming mode, then
punching in each program’s address (press the FF key, then enter a string of
numbers that are separated by the pound # key). The phone’s LCD display
will show prompts while you are punching in the string, to guide you through
the programming. Within each address string (usually at the end of it), you
have a choice of numbers to press in order to set the program; the number you
press determines the program setting.
Once you’ve entered programming mode and punched in an FF key address,
you do not have to keep pressing the FF key to go to the next [sequential]
address -- the DBS will automatically display the next prompt after you set
the first one (or press # to accept the dis played setting). To jump to an a ddress
in another FF key, simply press that FF key while still in programming mode.
DBS-2.3/9.2-400DBS Manual - Revised April 2000- xxv -
About This SectionSection 400-Programming
Program Sequence
Although FF key programming separates DBS programs into groups, it is
important to note that the numerical sequence of the FF keys and the
addresses within them, does not necessarily represent a logical progression
for programming a particular feature or application. For example, some DID
settings are in FF1 (System), while others are in FF2 (Trunks), FF3
(Extensions) and FF6 (Names and Messages).
In
Section 400,
the feature or application it affects (if any). Also, the forms in
the DBS Manual provide a more concise view of programming DBS features.
each program explanation includes related information about
Section 450
of
- xxvi -DBS Manual - Revised April 2000DBS-2.3/9.2-400
Introduction to DBS Programming
This introduction provides an overview of DBS programming from a phone.
For descriptions of other DBS programming methods, see Appendix B of this
manual.
The following table summarizes the topics contained in this introduction.
TopicPage
Before You BeginIntro-3
Preparations for ProgrammingIntro-3
Initializing DBS Systems (RAMCLR)Intro-4
Upgrading CPC-B Software (New Function Reset)Intro-5
Understanding FF Key ProgrammingIntro-6
Program StructureIntro-6
How to Enter the Programming ModeIntro-7
Example Programming EntryIntro-9
Default Program SettingsIntro-9
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Intro-1
Intro-2DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingIntroduction to DBS Programming
Before You Begin
This section describes preparations that should be completed
If you are familiar with FF key programming for DBS
programming
systems, you may begin programming as soon as these preparations have
been made.
If you are new to DBS programming, be sure to read
Key Programming”
.
Preparations for Programming
Prior to programming the DBS system, make sure you have completed the
following steps:
1. Confirm that the DBS features meet customer requirements. See
700-Feature Operation
2. Confirm that you have the DBS hardware required for the end user. See
Section 300-Installation
3. Use
Forms and Tables (Section 450)
Use the following guidelines when completing
• Be sure to record
“Understanding FF
on page Intro-5 before you begin.
for DBS feature descriptions.
for details.
to record the customer’s site data.
Forms and Tables:
program entries.
all
before you start
Section
• Leave the default values for equipment that is not connected.
• Pay careful attention to program items that require a power-down to take
effect. Be sure to complete the necessary programming in these areas
before you make the system operational.
4. To program a new DBS system, you must first initialize the software to
default values (see
performing an upgrade and the system is using a CPC-B card, you must
first perform the New Function Reset procedure (see
Software”
Once these steps are completed, use the site data in
program the system.
on page Intro-5).
“Initializing DBS Systems”
, next page). If you are
“Upgrading CPC-B
Forms and Tables
to
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Intro-3
Introduction to DBS ProgrammingSection 400-Programming
Initializing DBS Systems (RAMCLR)
After installing a new DBS system, or when upgrading to a higher-level
version, you must initialize the CPC (Central Processing Card) before
programming the system.
IMPORTANT:
This procedure
be performed before you program
must
the DBS system. Failure to initialize the CPC before programming may
cause operational problems.
The procedure described below re-initializes the entire DBS memory, and
resets all programs to their default values. This means that all programs used,
as well as features set on individual extensions, must be reprogrammed. If
you have PCAS, you can download existing settings (thru CPC Version 4.0)
and upload them to the new version. The new features introduced in CPC
Versions 5.0 thru 6.1x, as well as the Permanent Call Forwarding feature,
must be manually reprogrammed.
1. Power-off the DBS (set power switch to OFF).
2. Slide the CPC’s SW1 switch to “RAMCLR”.
3. Power-on the DBS. Wait until the bottom status LED on the CPC card
stops flashing (this takes less than a minute).
4. Slide SW1 back to “RAMHOLD”.
5. From any display phone, verify the software version by pressing
Intro-4DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingIntroduction to DBS Programming
Upgrading CPC-B Software (New Function Reset)
Perform the following procedure when upgrading CPC-B software to a new
version.
Exception:
initialized instead; see
page.
If upgrading to Version 7.0, the system must be
“Initializing DBS Systems (RAMCLR)”
, previous
IMPORTANT:
Perform New Function Reset if upgrading to a new
whole number release (not necessary for a “point” release; e.g., from 9.0
to 9.2).
New Function Reset clears unused registers and adds new programs, but
retains all current DBS settings. If you are upgrading from a CPC-B version
prior to 3.1, New Function Reset will also clear any existing DID numbers
that are extension-based.
1. Power-off the DBS. Remove the CPC-B card.
2. Replace the existing EPROMs 1-4 with new EPROMs.
3. Re-install the CPC-B card, then power the system back on.
4. If upgrading to a new release, perform New Function Reset as shown
below:
FF1 8# 1# (0 or 1)#
0=Do not perform New Function Reset.
1=Perform New Function Reset.
NOTE: If you enter “1” (to reset), the following displays:
CONFIRM
0:NO 1:YES
This is to confirm that you want to reset the data before the DBS
actually performs the reset. Press one of the following:
0=Do not complete the reset.
1=Complete the reset.
5. Power OFF the system, wait at least 3 seconds, then power it back ON.
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Intro-5
Introduction to DBS ProgrammingSection 400-Programming
Understanding FF Key Programming
Program Structure
Program entries for the DBS are organized into 10 primary groups, which are
listed in Table 1 below. Each group has its own Flexible Function (FF) key
on the phone. These keys can be identified by the LED on the left side of the
key. On key telephones, the FF keys are numbered left-to-right, starting on
the bottom row.
After you enter the programming mode (see
Programming Mode”
programming the entries (“addresses”) of the group. The phone’s LCD
display will prompt you through the addresses.
Table 1. DBS program structure
FF KeyProgramming Group
FF1 System settings
FF2CO Trunk settings
FF3Extension settings
FF4Ring Assignments and Hunt Groups
FF5FF Key Assignments
FF6Names and Messages on LCD Display
FF7Toll Restrictions (TRS)
FF8Least Cost Routing (LCR)
FF9Copy Program Settings
FF10Speed-Dialing (system and personal)
“How to Enter the
, next page), press the desired FF key to start
In the programming mode, some of the phone keys can be used to store your
settings and move forward or backward through the program addresses.
Figure 2 (next page) identifies these keys and what they do in programming
mode.
Intro-6DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingIntroduction to DBS Programming
Figure 2. Phone keys used in programming mode
CONF:
to default setting.
:
Stores your entry and
*
moves backward (decrements
program address number).
Resets entry
VOL ^:
programming level.
FLASH:
backward (decrements port number in
the same address; or decrements program
address number).
HOLD:
forward (increments port number in
the same address; or increments program
address number).
:
#
moves forward (increments
program address number).
Moves backward to the previous
Stores your entry and moves
Stores your entry and moves
Stores your entry and
How to Enter the Programming Mode
From the Attendant port...
Programming can be performed from an Attendant display phone. The phone
connected to extension port 1, assigned extension number 100 is
automatically the Primary Attendant phone. By default, extension port 2
(extension number 101) is the Second Attendant phone (although this
extension assignment can be reprogrammed). Up to two other phones can
also be programmed as Third and Fourth Attendant phones. Programming is
also possible from other extensions (see
“From a Non-Attendant Port”
page).
To enter the programming mode from any Attendant phone, press:
ON/OFF PROG ## [desired FF key]
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Intro-7
, next
Introduction to DBS ProgrammingSection 400-Programming
Notes:
• Name settings can only be programmed from the Attendant phone or a
DSS console connected to it.
• When you enter the programming mode on the Attendant phone -- and the
DBS is set for only one Attendant -- the system will automatically change
to the “Night” mode. After you exit the programming mode (by pressing
ON/OFF), the system will return to the appropriate mode according to the
system clock and the mode’s start time.
From a non-Attendant port ...
When programming from a display phone other than an Attendant, press:
ON/OFF #98 [NNNN] PROG ## [desired FF key]
(where “[NNNN]” is the programming authorization code -- “9999” by
default)
Notes:
• In CPC-A versions prior to 3.3, if a non-Attendant phone is used for
programming, you must enter the programming authorization code twice -once to begin programming, and once to exit programming. Otherwise,
other non-Attendant extensions cannot enter the programming mode.
• Beginning with CPC-A Version 3.3, and CPC-B versions, a non-Attendant
phone only has to enter the authorization code once, to begin
programming. As soon as programming is complete, any other nonAttendant phone can enter the programming mode.
From the Test Terminal port ...
You can also program from a phone connected to the test terminal (CN3) of
the main DBS cabinet:
1. Slide the SW1 switch on the cabinet to “Test” mode. This will provide a
direct connection to ports 7 and 8 (if the DBS is already in service, make
sure beforehand that placing ports 7 and 8 out of service is acceptable).
2. Press:
(where “[NNNN]” is the programming authorization code -- “9999” by
default)
ON/OFF #98 [NNNN] PROG ### [desired FF key]
When you are finished programming, be sure to return SW1 to the “ST”
position.
Intro-8DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingIntroduction to DBS Programming
Example Programming Entry
To set the DBS time and date from an Attendant phone, press:
ON/OFF PROG ##
(
“Program Mode”
is displayed on line 1,
“MAIN MODE”
FF1
(
“System Program”
is displayed on line 1,
“SELECT SUB MODE”
1#
(
“SELECT TIME MODE”
is displayed on line 1;
“1:DATE 2:TIME”
1#
(
“DATE SET MODE”
is displayed on line 1;
“MONTH/DAY/YEAR”
MMDDYY
(Enter new date in
MMDDYY
format)
# ON/OFF
(to store the program change and exit programming mode; the new date
should now be displayed on all LCD phones)
on line 2)
on line 2)
on line 2)
on line 2)
Default Program Settings
The following table shows the default settings for all DBS program addresses.
Some of these addresses contain number ranges which are shown in
parentheses. These are the acceptable ranges for trunk numbers, extension
ports, etc. in a DBS 96 + DBS 96 configuration with a CPC-B card. For the
acceptable ranges in other configurations, see
FF1 2# 7# 3# (25-39)# (0 or 1)#Flexible Function Screen Default0 (Do not default)1-79
FF1 2# 7# 4# (0 or 1)#Flexible Function Screens Default (All)0 (Do not default)1-80
Flexible Function Screen Soft -Key As signmen t None1-73
Flexible Function Screen TextNone1-78
FF1 2# 8#: Caller ID Automatic DISA
FF1 2# 8# (1-10)# (PhoneNo.)#Automatic DISA CallersNone1-81
FF2 (1-64)# 1# (0 or 1)#Trunk Port Operation0 (In service)2-3
FF2 (1-64)# 2# (0 or 1)#DTMF/Pulse Dialing for Trunks0 (DTMF)2-4
FF2 (1-64)# 3# (0 or 1)#Pooled Trunk Access for Group “9”1 (Trunk is
included)
FF2 (1-64)# (4-9)# (0 or 1)#Pooled Trunk Access for Groups “81-86”0 (Trunk is not
included)
FF2 (1-64)# 10# (1 or 2)#Trunk Port Type1 (CO trunk)2-7
FF2 (1-64)# 11# (0 or 1)#DISA Auto Answer0 (DISA tone not
provided)
FF2 (1-64)# 12# (1-144)#Private Trunk LineNot set2-9
FF2 (1-64)# 13# (0 or 1)#Automatic Pause for PBX Line1 (Disabled)2-10
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Intro-15
2-1
2-5
2-6
2-8
Introduction to DBS ProgrammingSection 400-Programming
Program AddressTopicDefaultPage
FF2 (1-64)# 14# (0 or 1)#Dial Tone Detection0 (Digits out-
pulsed after
Dial
Pause Timer)
FF2 (1-64)# 15# (1-3)#Outbound DTMF Signal Duration for Auto-
Dialed Digits
FF2 (1-64)# 16# (0 or 1)#Unsupervised Trunk Conference0 (Disabled on
FF2 (1-64)# 17# (0-9)#Inbound Ring Pattern0 (Determined by
FF3 (1-144)# 3# (1-144)#EM/24 Port AssignmentNo assignment3-7
FF3 (1-144)# 4# (0 or 1)#Forced Least Cost Routing0 (Disabled)3-8
FF3 (1-144)# 5# (0-2)#Forced Account Codes0 (Voluntary)3-9
FF3 (1-144)# 6# (0000-9999)#Extension Lockout CodeNot set3-10
FF3 (1-144)# 7# (0 or 1)#Offhook Signal (CO)0 (Disabled)
1 (Enabled for
Primary Atten dant only)
FF3 (1-144)# 8# (0 or 1)#C all Waiting/OHVA1 (Enabled)3-12
FF3 (1-144)# 9# (0 or 1)#B usy Override Send0 (Disabled)3-13
FF3 (1-144)# 10# (0 or 1)#Busy Override Receive1 (Enabled)3-14
FF3 (1-144)# 11# (0 or 1)#Prime Line Pickup0 (Disabled)3-15
FF3 (1-144)# 12# (0 or 1)#Auto Pickup (Ringing Line)1 (Enabled)3-16
FF3 (1-144)# 13# (0 or 1)#Unsupervised Conference0 (Disabled)3-17
3-1
3-3
3-5
3-11
Intro-16DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingIntroduction to DBS Programming
Program AddressTopicDefaultPage
FF3 (1-144)# 14# (0 or 1)#Station Message Detail Recorder (SMDR)
Report
FF3 (1-144)# 15# (0-4)#Offhook Signal Volume2 (Mid-level)3-19
FF3 (1-144)# 16# (0 or 1)#Offhook Signal Pattern0 (Repeated tone
FF3 (1-144)# 17# (0 or 1)#PSD Name Display on Large-Sized LCD
Phones
FF3 (1-144)# (18-25)# (0 or 1)#Page Group Extensions0 (None)3-22
FF3 (1-144)# 26# (0-24/39)#Display When Idle0 (Prev. menu)3-23
FF3 (1-144)# 27# (0-24/39)#Display During Intercom Dial Tone0 (Prev. menu)3-25
FF3 (1-144)# 28# (0-24/39)#Display When Calling an Extension0 (Prev. menu)3-27
FF3 (1-144)# 29# (0-24/39)#Display When Accessing CO Dial Tone0 (Prev. menu)3-29
FF3 (1-144)# 30# (0-24/39)#Display When Conversing on a CO Trunk0 (Prev. menu)3-31
FF3 (1-144)# 31# (0-24/39)#Display When Receiving a Page0 (Prev. menu)3-33
FF3 (1-144)# 32# (0-24/39)#Display After Receiving a
Call Waiting
Tone0 (Prev. menu)3-35
FF3 (1-144)# 33# (0-24/39)#Display When Dialing a Busy Extension0 (Prev. menu)3-37
FF3 (1-144)# 34# (0 or 1)#Extension Directory Display
(CPC-AII; CPC-B 2.0 or highe r)
FF3 (1-72)# 34# (0 or 1)#VAU Port Assignment
(CPC-A 3.3 or higher)
FF3 (1-144)# 35# (0-8)#Extension Class of Service Assignment
(CPC-AII; CPC-B 3.1 or highe r)
FF3 (1-144)# 35# (0000-9999)#Inbound DID Dial Numbers
FF3 (1-72)# 35# (0 or 1)#AEC Disconnect
(CPC-A 3.3 or higher)
(CPC-B 2.0 only)
FF3 (1-144)# 36# (0-2)#Ringback Tone From ML Keys0 (Ringback, then
FF3 (1-144)# 37# (1-2 or 7-8)#Station Port Class
FF3 (1-144)# 38# (0 or 1)#SLT Hookflash
(CPC-B 4.0 or higher)
(CPC-B 3.1 or higher)
FF3 (1-144)# 39# (0-9)#Extension Ring Pattern0 (Determined by
FF3 (1-144)# 40# (0 or 1 )#Digital SLT Receiving Volume0 (Normal)3-48
FF3 (1-144)# 41# (0001-9999)#Auto Set Relocation CodeNot set3-49
FF3 (1-144)# 42# (0-3)#Permanent Call Forward Type0 (Off)3-51
FF3 (1-144)# 43# (10-69 or 100-699)# Permanent Call Forward ExtensionNo assignment3-52
FF3 (1-144)# 44# (0 or 1)#ML/MCO Separation0 (MCO keys)3-53
FF3 (1-144)# 45# (0 or 1)#VAU Hunting Priority0 (No priority)3-54
FF3 (1-144)# 46# (0 or 1)#AEC Disconnect0 (Disabled)3-55
FF3 (1-144)# 47# (0 or 1)#VAU Port Assignment0 (Off)3-56
FF3 (1-144)# 48# (0 or 1)#Hot Dial Pad
FF3 (1-144)# 49# (0 or 1)#Auto-Redial on Extensions
higher)
(CPC-AII/B 7.0 or higher)
(CPC-AII/B 7.0 or
1 (Extension is
3-18
included in
SMDR report)
3-20
burst)
0 (5 PSD names)3-21
0 (5 names)3-39
(see page 3-56)
0 (Class 0; a l l
3-40
features
allowed)
No assignment3-41
0 (Disabled)3-41
3-42
busy tone)
Automatically
3-43
assigned
0
(Broker’s hold)
3-45
3-46
CO)
0 (Disabled)3-57
1 (Enabled)3-58
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Intro-17
Introduction to DBS ProgrammingSection 400-Programming
Program AddressTopicDefaultPage
FF4: Ringing and Hunt Groups
4-1
FF4 1# (1-73/145)# (1-64)# (0 or 1)# CO Day Ring Assignments0 (No ring)4-3
FF4 1# (79-86 or 151-158)# (1-64)#
CO Day Ring Assignments for Hunt Groups0 (No ring)4-4
(0 or 1)#
FF4 2# (1-73/145)# (1-64)# (0 or 1)# CO Night Ring Assignments0 (No ring)4-5
FF4 2# (79-86 or 151-158)# (1-64)#
CO Night Ring Assignments for Hunt Groups 0 (No ring)4-6
(0 or 1)#
FF4 3# (1-8)# 1# (11-69 or 101-699)# Hunt Group Pilot Numbers
(CPC-AII; CPC-B 2.0 or highe r)
FF4 3# (1-8)# 1# (0 or 1)#Terminal/Circular Hunt Groups
(CPC-A; CP C- B prior to 2.0)
FF4 3# (1-8)# 2# (0-2)#Hunt Group Type
(CPC-AII; CPC-B 2.0 or higher)
No assignment4-7
0 (Terminal
4-9
hunting)
0 (Terminal
4-11
hunting)
FF4 3# (1-8)# 2# (1-8)#Call Next Hunt Group
FF4 3# (1-8)# (3-10)# (10-69 or
Hunt Group Members
(CPC-A; CPC-B prior to 2.0)
(CPC-A; CPC-B prior to 2.0)
No assignment4-13
No assignment4-14
100-699)#
FF4 3# (1-8)# 3# (10-69 or 100-699)# Transfer Extension
FF4 3# (1-8)# 4# (0-32)#Hunt Group Transfer Timer
or higher)
FF4 3# (1-8)# (5-12/20)# (10-69 or
100-699)#
FF4 4# (1-16)# (1-8)# (10-69 or
Hunt Group Members
higher)
Call Coverage Group MembersNo assignment4-18
(CPC-AII; CPC-B 2.0 or higher)
(CPC-AII; CPC-B 2.0
(CPC-AII; CPC-B 2.0 or
0004-15
2 (2 sec)4-16
No assignment4-17
100-699)#
FF4 5# (1-73/145)# (1-64)# (0 or 1)# CO Delayed Day Ring Assignments0 (No ring)4-20
FF4 5# (79-86 or 151-158)# (1-64)#
(0 or 1)#
CO Delayed Day Ring Assignments for Hunt
Groups
0 (No ring)4-21
FF4 6# (1-73/145)# (1-64)# (0 or 1)# CO Delayed Night Ring Assignments0 (No ring)4-22
FF4 6# (79-86 or 151-158)# (1-64)#
(0 or 1)#
CO Delayed Night R i ng A ssi gnm ent s fo r H u nt
Groups
0 (No ring)4-23
FF4 7# (1-144)# (1-144)# (0 or 1)#Extension Ring Table0 (No ring)4-25
FF4 8# (1-144)# (1-144)# (0 or 1)#Extension Delayed Ring Table0 (No ring)4-26
FF4 9# 1# (1-73/145)# (1-64)#
or
(0
1)#
FF4 9# 1# (79-86 or 151-158)# (1-
64)#
(0 or 1)#
FF4 9# 2# (1-73/145)# (1-64)#
(0 or 1)#
FF4 9# 2# (79-86 or 151-158)# (1-
64)#
CO Night 2 Ring Assignments
(CPC-AII/B 7.0 or higher)
CO Night 2 Ring Assignments for Hunt
Groups
(CPC-AII/B 7.0 or higher)
CO Delayed Night 2 Ring Assignments
(CPC-AII/B 7.0 or higher)
CO Delayed Night 2 Ring Assignments for
Hunt Groups
(CPC-AII/B 7.0 or higher)
0 (No ring)4-27
0 (No ring)4-28
0 (No ring)4-29
0 (No ring)4-30
(0 or 1)#
Intro-18DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingIntroduction to DBS Programming
Program AddressTopicDefaultPage
FF5: FF Key Programming
FF5 (1-144)# (1-24)# CONF (Code)# FF Key Assignments for ExtensionsNo assignment5-3
FF5 (73-76 or 145-148)# CONF (1-
72)#
(Code)#
FF5 (149-152)# (1-32)# CONF
(Code)#
FF Key Assignments for DSS ConsolesNo assignment5-8
Attendant Feature Package Key Assignments
CPC-B 2.0 to 4.0 with AFP
No assignment5-10
5-1
Program AddressTopicDefaultPage
FF6: Name and Message Assignments
FF6 1# (1-144)# CONF (up to 10
char.)#
FF6 2# (00-89 or 000-199)# CONF
(up to 16 char.)#
FF6 3# (1-144)# (90-99 or 900-909)#
CONF (up t o 16 char.)#
FF6 4# (5-9)# CONF (up to 15 char.)# Absence MessagesNo assignment6-6
FF6 5# (1-64)# CONF (up to 6 char.)# Trunk Name AssignmentNo assignment6-8
FF6 6# (1-8)# CONF (up to 10 char.)# Hunt Group Name AssignmentNo assignment6-9
FF6 7# (1-5)# CONF (up to 15 char.)# Call Waiting/OHVA Text ReplyNo assignment6-10
FF6 8/9# (1-200)# (1 or 2)# (0000-
9999)# (up to 6 char.)#
Extension NameNo assign ment6-3
System Speed Dial NamesNo assignment6-4
Personal Speed Dial NamesNo assignment6-5
DID/DNIS Text Name Assignment
(CPC-B 5.0 or higher)
No assignment6-11
6-1
Program AddressTopicDefaultPage
FF7: Toll Restrictions
FF7 1# 1# (0 or 1)#International Ca lling For TRS Types 3-60 (De ny/Check
Country Code
Table)
FF7 1# 2# (0 or 1)#DTMF Signaling During Incoming Calls for
TRS Types 0-6
FF7 1# 3# (1-15)#Maximum Dialed Digits For TRS Types 3-6** (Unlimited)7-7
FF7 1# (4-11)# (0 or 1)#3-Digit Toll Restriction For TRS Types 2-60 (Allow)7-8
FF7 1# (12-16)# (0 or 1)#7-Digit Toll Restriction For TRS Types 2-61 (Check 7-digit
FF7 1# 17# (0 or 1)#Dialing Plan Switch
FF7 1# 18# (1-144)# (0 or 1)#Operator Access
FF7 1# 19# (1-144)# (0 or 1)#International Calling on Extensions
(CPC-AII/B 6.0 or higher)
(CPC-AII/B 6.0 or higher)
(CPC-AII/B 6.0 or higher)
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Intro-19
FF10 2# (1-144)# (90-99 or 900-909)#
(up to 16 digits)#
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Intro-21
System Speed Dial NumbersNot set10-3
Personal Speed Dial NumbersNot set10-5
10-1
Introduction to DBS ProgrammingSection 400-Programming
Intro-22DBS Manual - Revised April 2000DBS-2.3/9.2-400
1. System Programming (FF1)
This chapter describes DBS system settings using programming key FF1.
This chapter covers the following FF1 addresses:
FF1 AddressTopicPage
FF1 1#Date and Time Settings1-3
FF1 2# 1#General System Settings1-6
FF1 2# 2#Serial Port Parameters (TTY Settings)1-53
FF1 2# 3#PBX Settings1-63
FF1 2# 4#External (UNA) Relay Control1-66
FF1 2# 5#Class of Service1-68
FF1 2# 6#Account Codes1-70
FF1 2# 7#Flexible Function Screens1-73
FF1 2# 8#Caller ID Automatic DISA1-81
FF1 2# 9#Door Phones
FF1 3#System Timers1-91
FF1 4# thru 7#Programming and DISA Codes1-127
FF1 8# 1# and 2#New Function Reset1-132
FF1 8# 3# thru 7#DID/DNIS and T1 Settings
(CPC-AII/B 7.0 or higher)
(CPC-B only)
1-82
1-133
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-1
Page 1-2DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Date and Time Settings
Day/Date Setting
Software Version: All Versions
Address: FF1 1# 1# (MMDDYY)#
Description
This program sets the date in the DBS system clock.
The day and date are printed on the Station Message Detail Recording
(SMDR) printout. Proper LCR (Least Cost Routing) operation depends on
correct date settings. Proper operation of peripheral equipment may also
depend on correct date settings.
Programming
Special Programming
For Leap years starting February 2000 and beyond (2004, 2008, etc.), the date
be programmed as described below with small DBS KSUs (VB-42010
must
and VB-42020).
FF1 1# 1# (MMDDYY)#
Month, day, and year in numeric format
(for example, January 1, 1995 would be
entered as 010195).
The order of the procedure is very important. The date must be programmed
first, then the day of the week.
Table 1-1. Date/Day of Week Programming Instructions (YOU MUST USE EXT 10 OR EXT 11).
1
2
3
One touch key No.1Also called Personal Speed Dial keys. (lower
4
left key)
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-3
Chapter 1. System Programming (FF1)Section 400-Programming
Day of the Week Programming Instructions
(YOU MUST USE EXT 10
(-)
Six-digit dateEnter in the YYMMDD format.
5
Example: 000229 is Feb. 29, 2000.
6
7
8
9
10
One touch key No.1Also called Personal Speed Dial keys. (lower
11
left key)
12
13
14
15
Number
Day of week code:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Page 1-4DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Time Setting
Software Version: All Versions
Address: FF1 1# 2# (HHMM)#
Description
Programming
This program sets the time in the DBS syste m clock. The time appears on key
phones that have LCDs. The time is also recorded in SMDR call records.
Note:
Routing) operation.
Correct time settings are necessary for proper LCR (Least Cost
FF1 1# 2# HHMM#
Time setting in 24-hour format
.(for example, 3:00 pm would be
entered as 1500).
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-5
Chapter 1. System Programming (FF1)Section 400-Programming
General System Settings
Call Duration Display
Software Version: All Versions
Address: FF1 2# 1# 1# (0 or 1)#
Description
This program determines whether call duration will be displayed on
telephones with LCDs. By default, call duration will display.
Programming
Related Programming
SMDR Display Start Timer for CO Calls: FF1 2# 1# 2# (0, 1 or 2)#
LCD Timer for Caller ID: FF1 2# 1# 38# (0, 1 or 2)#
Notes
No Interaction With SMDR Records.
record generation.
FF1 2# 1# 1# (0 or 1)#
0=Call duration is not displayed.
1=Call duration is displayed.
This setting does not affect SMDR
Timing o f Call Dur ation Display.
Caller ID, the
the delay before call duration is displayed, so that Caller ID information can
appear first. In versions prior to 6.1, the
CO Calls
Page 1-6DBS Manual - Revised April 2000DBS-2.3/9.2-400
LCD Timer for Caller ID
(see next address) controls the delay.
In CPC-AII/B Version 6.1 or higher using
address (FF1 2# 1# 38#) determines
SMDR Display Start Timer for
Section 400-ProgrammingChapter 1. System Programming (FF1)
SMDR Display Start Timer for CO Calls
Software Version: All Versions
Address: FF1 2# 1# 2# (0, 1, or 2)#
Description
Programming
This address determines the delay between the start of a call and the
beginning of the SMDR record (5 seconds by default). In CPC-AII/B
versions prior to 6.1, it also controls the delay before call duration is
displayed on LCD phones.
•
For Incoming Calls:
answers an incoming trunk call. If the user hangs up before the Timer
ends, the system will not generate an SMDR record for the call.
•
For Outgoing Calls:
the outgoing phone number. This allows time for the CO to connect the
call, or the called party to answer, before beginning the SMDR record.
An incoming call starts when the extension user
An outgoing call starts after the extension user dials
FF1 2# 1# 2# (0, 1, or 2)#
0= SMDR record begins after 5 seconds.
1= SMDR record begins after 16 seconds.
2= SMDR record begins after 30 seconds.
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-7
Caller ID Interaction.
the SMDR Display Start Timer does not control when call duration starts
displaying on LCD phones. Instead, the
controls when the display begins.
Settings In Older DBS Versions.
3.1, the SMDR Display Start Timer has only two settings -- “0” (16 seconds)
or “1” (30 seconds).
In CPC-AII/B Version 6.1 or higher using Caller ID,
LCD Timer for Caller ID
In CPC-A and CPC-B versions prior to
address
Chapter 1. System Programming (FF1)Section 400-Programming
Least Cost Routing (LCR) Access
Software Version: All Versions
Address: FF1 2# 1# 3# (0 or 1)#
Description
This program specifies whether Least Cost Routing (LCR) is used when “9”
is dialed to make an outside call.
Programming
Related Programming
Forced Least Cost Routing: FF3 (ExtPort)# 4# (0 or 1)#
LCR Settings: all FF8 programs
Notes
Restriction With Call Forward-Outside Feature (in CPC-AII and CPC-B
Version 7.0 and above).
feature. If LCR is activated (the above address is set to “1”), extensions set to
Call Forward-Outside must use trunk groups 1-6 (trunk group “9” cannot be
used). See
FF1 2# 1# 3# (0 or 1)#
0=“9” indicates a pooled-trunk call.
1=“9” indicates an LCR call.
LCR will not work with the Call Forward-Outside
Section 700-Feature Operation
for more information.
Required Hardware Setting.
See
Section 300-Installation
FCC Registration.
should be used to identify the DBS system. Both registration numbers -- one
for the DBS as a PBX system (S1 is cut), and one for the DBS as a KSU (S1
is not cut) -- are printed on a label in the main cabinet. See
Installation
Page 1-8DBS Manual - Revised April 2000DBS-2.3/9.2-400
for more information.
If strap S1 is cut, a different FCC registration number
Cut strap S1 on the CPC card to enable LCR.
for instructions.
Section 300-
Section 400-ProgrammingChapter 1. System Programming (FF1)
Override Toll Restriction With SSD Numbers
Software Version: All Versions
Address: FF1 2# 1# 4# (SSD)#
Description
Programming
This address allows you to set a range of System Speed Dial (SSD) codes that
will override Toll Restriction Service (TRS) types 2-6.
The number entered in this address is the lower boundary for SSD codes that
will override TRS. In other words, all SSD numbers higher than the one
entered will also override TRS types 2-6.
To set a range of SSD numbers to override TRS settings
(enter the lowest SSD code in the range) ...
FF1 2# 1# 4# (00-89 or 000-199)#
Lowest SSD Code that will override TRS
(all SSDs above this number will also override TRS)
=SSD code range for CPC-A (all versions),
00-89
CPC-AII and CPC-B versions prior to 7.0
000-199
Version 7.0 or higher
=SSD code range for CPC-AII and CPC-B
To reset to the default value ...
By default, SSD numbers do not override TRS types 2-6. To reset to default:
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-9
SLT Audio Delay.
executed on an SLT phone, there is a 15-second delay before audio is passed
to the receiver.
If “Override Toll Restriction With SSD Numbers” is
Chapter 1. System Programming (FF1)Section 400-Programming
SSD Display Restriction
Software Version: All Versions
Address: FF1 2# 1# 5# (0 or 1)#
Description
Programming
This address determines whether the telephone’s LCD will display the phone
number actually sent by the DBS when an SSD code is dialed (or redialed
with the REDIAL key). By default, the phone number will display.
This address affects SSD codes 80-89 (or 160-199, in CPC-AII/B Version 7.0
or higher). The phone numbers associated with SSD codes 00-79 (or 000-
159) will always display during dialing, regardless of the setting here.
If SSD Display Restriction is enabled (set to “1” in this address), the text
assigned to the SSD code will display, but the dialed digits will not.
FF1 2# 1# 5# (0 or 1)#
0=DBS-dialed digits of SSD are displayed.
1=DBS-dialed digits are not displayed
(only the SSD name is displayed).
SSD Codes Affected By This Address - 80-89 (all CPC versions prior to 7.0)
or 160-199 (CPC-AII/B Version 7.0 or higher)
Page 1-10DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Auto Flash Redial
Software Version: All Versions
Address: FF1 2# 1# 6# (0 or 1)#
Description
This address determines whether the DBS will send a “flash” signa l to the CO
on loop-start trunks when the REDIAL key is pressed. By default, the
REDIAL key sends a flash before redialing a number.
If your DBS system is connected to a PBX, set this address to “0” (sending a
flash may place the line to the PBX on hold).
Programming
Related Programming
CO Flash Timer: FF1 3# 13# (0-15)#
PBX Flash Timer: FF1 3# 18# (0-10)#
Trunk Port Type: FF2 (Trunk)# 10# (1 or 2)#
FF1 2# 1# 6# (0 or 1)#
0=REDIAL does not send “flash”.
1=REDIAL sends “flash”.
Notes
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-11
Flash Timi ng.
a flash when REDIAL is pressed.
Ground-Start Trunk Restriction.
functional for ground-start trunks. See
information.
The CO Flash Timer (FF1 3# 1 1#) determines the duration of
The Flash and Redial features are not
Technote 13
(March 1992) for more
Chapter 1. System Programming (FF1)Section 400-Programming
One Touch Dial
Software Version: All Versions
Address: FF1 2# 1# 7# (0 or 1)#
Description
The One-Touch Dial feature enables users to dial an extension by pressing a
single programmable key. This feature is enabled regardless of the program
setting (One-Touch Dial cannot be deactivated).
Page 1-12DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Onhook Transfer
Software Version: All Versions
Address: FF1 2# 1# 8# (0 or 1)#
Description
This address determines whether a call can be transferred without pressing
the PROG key.
• If Onhook Transfer is enabled (default setting), the user can transfer a call
by placing the call on hold, dialing the extension number , and then hanging
up.
• If Onhook Transfer is disabled, the user places the call on hold, dials the
extension number, then presses PROG (or “8” if using an SLT or DSLT
phone) and hangs up to transfer the call.
Programming
Related Programming
FF1 2# 1# 8# (0 or 1)#
0=Onhook Transfer is disabled.
1=Onhook Transfer is enabled.
Attendant Transfer Recall Timer for CO Calls: FF1 3# 4# (0-12)#
Extension Transfer Recall Timer for CO Calls: FF1 3# 5# (0-12)#
Attendant Transfer Recall Timer for Intercom Calls: FF1 3# 24# (0-12)#
Extension Transfer Recall Timer for Intercom Calls: FF1 3# 25# (0-12)#
Notes
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-13
Call Transfer Limitation With CPC-A.
can be onhook-transferred to other extensions. In CPC-AII and CPC-B, both
trunk and intercom calls can be onhook-transferred.
Transfer Recalls.
answered, it will automatically transfer to the attendant. Timing for the
attendant transfer is controlled by the Attendant Call Reversion Timer (FF1
3# 10# 0-12#).
VAU Interaction.
Transfer to allow the VAU to transfer calls.
If a transferred call recalls to an extension and is not
If a VAU (Voice Announce Unit) is used, enable Onhook
In CPC-A versions, only trunk calls
Chapter 1. System Programming (FF1)Section 400-Programming
Key Bank Hold
Software Version: All Versions
Address: FF1 2# 1# 9# (0 or 1)#
Description
Programming
Use this address to enable or disable the Key Bank Hold feature in the DBS
system.
• If Key Bank Hold is enabled:
- a phone user can switch back and forth between trunk calls (by
pressing the FF key for each trunk) without placing the current
trunk on hold.
- an Attendant phone can press a DSS/BLF key to automatically
transfer a trunk call to an extension without pressing HOLD
first.
In both cases, the DBS will automatically place the current trunk call on
System Hold (anyone can pick up the call) when the phone user presses the
FF key or DSS/BLF key.
• If Key Bank Hold is disabled (default setting), the phone user must press
HOLD before accessing a second trunk or transferring a call.
FF1 2# 1# 9# (0 or 1)#
0=Key Bank Hold is disabled.
1=Key Bank Hold is enabled.
Page 1-14DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Non-Appearing Trunk Hold
Software Version: All Versions
Address: FF1 2# 1# 10# (0 or 1)#
Description
Programming
This address determines who can pick up trunk calls that are on hold. It
applies to DBS phones that don’t have dedicated key appearances for trunk
calls (the phone user can’t tell which trunk is being used for incoming or
outgoing calls).
Choose one of the following:
•
Exclusive Hold:
was placed on hold.
•
System Hold (default setting):
The call can be retrieved only on the extension where it
Any extension can pick up the call.
FF1 2# 1# 10# (0 or 1)#
0=Exclusive Hold is used for non-appearing trunk calls.
1=System Hold is used for non-appearing trunk calls.
Notes
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-15
Applicable Phone Types.
telephones.
Number of Trunks That Can Be Held Without Key Appearances.
that do not have a key appearance for trunk calls can only hold one trunk at a
time.
VAU Interaction.
Appearing Trunk Hold to “Exclusive Hold” to prevent other extensions from
picking up calls being handled by the VAU.
If a VAU (Voice Announce Unit) is used, set Non-
This feature applies to both single-line and digital
Phones
Chapter 1. System Programming (FF1)Section 400-Programming
SLT Flash Control
Software Version: All Versions
Address: FF1 2# 1# 11# (0 or 1)#
Description
Table 1-2. SLT Hookflash Control Settings
This address determines how the DBS will respond to a second hookflash
during a call transfer on an SLT (Single-Line Telephone). By default, the
second hookflash will retrieve the held call.
To transfer a call on an SLT, the user hookflashes to place the call on hold,
then dials the extension number to transfer the call to. If the extension is busy
or not answered, the SLT user can hookflash again to either return to dial tone
or retrieve the held call, depending on the setting (“0” or “1”, respectively) in
this address.
The following table further explains the SLT call transfer process for both
settings:
If SLT Flash Control Is Set to “0” ...If SLT Flash Control Is Set to “1” ...
-- The user hookflashes to place a call
on hold.
-- The user dials an extension number
to transfer the call. The extension is
busy or does not answer.
-- The user hookflashes to place a call
on hold.
-- The user dials an extension number
to transfer the call. The extension is
busy.
-- The user hookflashes a second time
to receive dial tone.
-- The user dials another extension*.
-- When the extension rings, the user
hangs up to transfer the held call.
* Or, the user can hookflash a third
time to retrieve the held call.
NOTE:
SLT user is listening to dial tone.
This address does not affect how the hookflash functions when the
-- The user hookflashes a second time
to retrieve the held call.
-- The user can then hookflash a third
time to place the call on hold and
receive dial tone.
-- The user dials another extension.
-- When the extension rings, the user
hangs up to transfer the held call.
Page 1-16DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Programming
FF1 2# 1# 11# (0 or 1)#
0=A second SLT hookflash results in dial tone.
1=A second SLT hookflash retrieves a held call.
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-17
Chapter 1. System Programming (FF1)Section 400-Programming
Extension Number Digits
Software Version: All Versions
Address: FF1 2# 1# 12# (0 or 1)##
Description
This address determines whether the DBS will use 2-digi t or 3-digit extension
numbers.
• If
2-digit numbers
available for assignment. Number Range: 10 thru 69.
• If
3-digit numbers
numbers are available. Number Range: 100 thru 699.
Programming
Related Programming
are used, a maximum of 60 extension numbers are
are used (default setting), a maximum of 600 extension
FF1 2# 1# 12# (0 or 1)# (# or *)
0=2-digit numbers
1=3-digit numbers
A second “#” is required to
confirm the new numbering
plan. (Or, enter “*” to cancel
the new numbering plan.)
Notes
Extension Numbers: FF3 (ExtPort)# 1# (10-69 or 100-699)#
Interaction With Larger Systems.
your system, use 3-digit extension numbers. Sites with fewer than 60 phones
can use either 2-digit or 3-digit extension numbers.
Interaction With Voice Mail.
numbers in order to match extensions with Voice Mail boxes.
Precaution for Changing Extension Number Digits.
can adversely affect other DBS settings that are based on extension numbers,
such as entries for DSS/BLF keys and Call Forwarding.
If more than 60 phones are installed in
If your system uses Voice Mail, use 3-digit
Changing this setting
Page 1-18DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Alternate Attendant
Software Version: CPC-A and CPC-B Versions Prior to 2.0
Address: FF1 2# 1# 13# (0 or 1)#
Description
Use this address to enable or disable the use of an Alternate Attendant phone.
By default, the Alternate Attendant is enabled.
When enabled, the Alternate Attendant phone receives overflow intercom
calls from the Primary Attendant. The Alternate Attendant also has full
access to Attendant features.
Programming
Related Programming
Attendant Overflow for Primary Attendant (CPC-B Version 1.0 only):
FF1 2# 1# 22# (1-15)#
Extension Numbers (assigning to ports): FF3 (ExtPort)# 1# (ExtNo.)#
FF1 2# 1# 13# (0 or 1)#
0=Disables the Alternate Attendant.
1=Enables the Alternate Attendant.
Terminal Type: FF3 (ExtPort)# 2# (Type)#
Notes
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-19
Alternate Attendant Phone Settings In Later DBS Versions.
Version 2.0 and above, and in all CPC-AII versions, you can program
Second, Third, and Fourth Attendant phones instead of just one Alternate
Attendant. See FF1 2# 1# 24# thru 26# for more information.
Limitations on Assigning Attendant Phones.
recognizes the Primary Attendant location at extension port 1, with extension
number 10 or 100; this cannot be changed. However, you can change the
assignment of the Alternate Attendant -- but it is recommended that you leave
its default extension number at 11 or 101, so that a DSS/BLF console can be
used with it. (The Alternate Attendant is assigned by default to port 2, but it
can be reassigned to another port -- as long as extension 11 or 101 is assigned
to the new port.)
The DBS system always
In CPC-B
Chapter 1. System Programming (FF1)Section 400-Programming
Attendant Intercom Calling
Software Version: All Versions
Address: FF1 2# 1# 14# (0 or 1)#
Description
Use this address to determine how intercom calls from an Attendant phone
are announced at extension phones -- by ringing the extension, or by
immediately establishing a voice path over the extension loudspeaker. By
default, a voice path is established when an Attendant dials an extension.
After the connection is established, the Attendant can change from voice to
ring (or vice versa) by dialing “1”.
Programming
Related Programming
Alert Tone for Voice Calls: FF1 2# 1# 16# (0 or 1)#
FF1 2# 1# 14# (0 or 1)#
0=Ring tone intercom calling from Attendant.
1=Voice intercom calling from Attendant.
Notes
Page 1-20DBS Manual - Revised April 2000DBS-2.3/9.2-400
Interaction With VAU.
a VAU is used, the VAU will not answer a call from an Attendant unless the
Attendant dials a “1” after dialing the VAU.
If this address is set to “Voice intercom calling” and
Section 400-ProgrammingChapter 1. System Programming (FF1)
Extension Intercom Calling
Software Version: All Versions
Address: FF1 2# 1# 15# (0 or 1)#
Description
Use this address to determine how intercom calls from another extension will
be announced at extension phones -- by ringing the extension, or by
immediately establishing a voice path over the extension loudspeaker. By
default, a voice path is established when an extension dials another extension
-- the called party can hear and talk to the caller without lifting the handset.
After the connection is established, the caller can switch from voice to ring
(or vice versa) by dialing “1”.
Programming
Related Programming
Alert Tone for Voice Calls: FF1 2# 1# 16# (0 or 1)#
FF1 2# 1# 15# (0 or 1)#
0=Tone intercom calling from extension.
1=Voice intercom calling from extension.
Notes
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-21
Interaction With VAU.
a VAU is used, the VAU will not answer a call from an extension unless the
extension dials a “1” after dialing the VAU.
If this address is set to “Voice intercom calling” and
Chapter 1. System Programming (FF1)Section 400-Programming
Alert Tone for Voice Calls
Software Version: All Versions
Address: FF1 2# 1# 16# (0 or 1)#
Description
Use this address to determine whether voice intercom calls are preceded by
an initial alert (“splash”) tone. By default, the alert tone is enabled.
The alert tone (if enabled) will be sounded for 0.5 seconds before the caller’s
voice path is established.
Programming
Related Programming
Attendant Intercom Calling: FF1 2# 1# 14# (0 or 1)#
Extension Intercom Calling: FF1 2# 1# 15# (0 or 1)#
FF1 2# 1# 16# (0 or 1)#
0=Alert tone is disabled.
1=Alert tone is enabled.
Page 1-22DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Alert Tone for Busy Override & OHVA
Software Version: All Versions
Address: FF1 2# 1# 17# (0 or 1)#
Description
This address determines if Attendant Override, Busy Override, and Offhook
Voice Announce (OHVA) calls are preceded by an alert tone. By default, the
alert tone is disabled.
This feature is governed by state law -- some states require the alert tone.
Programming
Related Programming
Busy Override Send: FF3 (ExtPort)# 9# (0 or 1)#
Busy Override Receive: FF3 (ExtPort)# 10# (0 or 1)#
Page Group Extensions: FF3 (ExtPort)# 18# thru 25# (0 or 1)#
FF1 2# 1# 17# (0 or 1)#
0=Alert tone is disabled.
1=Alert tone is enabled.
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-23
Chapter 1. System Programming (FF1)Section 400-Programming
System Installation Area Code
Software Version: All Versions
Address: FF1 2# 1# 18# (0 or 1)#
Description
This address determines if the DBS site requires a “1” to be dialed before the
area code to make long-distance calls. This setting will affect the way the
DBS handles Toll Restriction (TRS) and Least Cost Routing (LCR) for longdistance calls.
In almost all cases, the default setting (“1” must be dialed) should not be
changed.
Programming
Related Programming
Toll Restrictions: FF7
Least Cost Routing: FF8
FF1 2# 1# 18# (0 or 1)#
0=“1” is not required before a long-distance call.
1=“1” must be dialed before a long-distance call.
Notes
Page 1-24DBS Manual - Revised April 2000DBS-2.3/9.2-400
Interaction W ith TRS and LCR .
before a long-distance call), the system will look at the first three digits of the
number dialed, whether it’s a “1” or not. This would severely limit the
capability of TRS and LCR, which are based on 3-digit area codes.
If “1” is selected (“1”
system will ignore the first dialed digit (could be “0” or “1”) and look at the
next three digits dialed as the area code.
required before dialing a long-distance call), the
is
If “0” is selected above (“1” is
required
not
Section 400-ProgrammingChapter 1. System Programming (FF1)
SSD Name Display
Software Version: All Versions
Address: FF1 2# 1# 19# (0 or 1)#
Description
Use this address to determine how many SSD (System Speed Dial) names can
be displayed at a time on large-display phones, whenever an SSD menu is
displayed.
When 5 names are displayed (default setting), the maximum length for each
name is 16 characters. When 10 names are displayed, the maximum length
for each name is 7 characters.
Programming
Related Programming
Override TRS with SSD Numbers: FF1 2# 1# 4# (SSD)#
SSD Display Restriction: FF1 2# 1# 5# (0 or 1)#
FF1 2# 1# 19# (0 or 1)#
0=Displays 5 SSD names.
1=Displays 10 SSD names.
SSD Menu display during call states: FF3 (ExtPort)# 26# thru 33# 3#
System Speed Dial Names: FF6 2# (SSD)# CONF (Name)#
System Speed Dial Numbers: FF10 1# (SSD)# (DialedNo.)#
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-25
Chapter 1. System Programming (FF1)Section 400-Programming
API/AEC Slot Assignment
Software Version:
Address: FF1 2# 1# 20# (2-9 or 2-18)#
CPC-A Version 3.3 or higher; CPC-AII; and CPC-B Version 5.0 or higher
Description
Programming
This program is only used with third-party API applications. Its purpose is to
designate which Analog Extension Card (AEC) is used for voice channel
connections to the API product.
FF1 2# 1# 20# (2-9 or 2-18)#
Analog Extension Slot used for voice
paths to a third-party API product.
NOTE:
must be a digital port).
Valid Ranges - CPC-A and CPC-AII: 2-9
CPC-B: 2-18
Default:
Do not set this to “1” (slot 1
** (no assignment)
Related Programming
Voice Mail Busy Tone: FF1 2# 1# 21# (0 or 1)#
Terminal Type: FF3 (ExtPort)# 2# (21-28, 31-38 or 41-48)#
Notes
Page 1-26DBS Manual - Revised April 2000DBS-2.3/9.2-400
Third-Party Voice Mail Systems Not Integrated With the DBS.
systems, the API card is not required. Set up Call Forward ID codes so that
the DTMF codes will be sent to the appropriate Voice Mail box (ON/OFF PROG - AUTO - * - [Ext] - [up to 16 char.] - HOLD). See
Feature Operation
for more information.
In these
Section 700-
Section 400-ProgrammingChapter 1. System Programming (FF1)
Voice Mail Busy Tone
Software Version: All Versions
Address: FF1 2# 1# 21# (0 or 1)#
Description
This address determines what is sent to a voice-mail port at the conclusion of
a call -- either silence or a busy tone. By default, the DBS sends silence.
Programming
Related Programming
API/AEC Slot Assignment: FF1 2# 1# 20# (2-18)#
FF1 2# 1# 21# (0 or 1)#
0=Silence.
1=Busy tone.
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-27
Chapter 1. System Programming (FF1)Section 400-Programming
Analog Transfer Ring Pattern
Software Version: CPC-A Only (Version 3.21 or higher)
Address: FF1 2# 1# 22# (0-6)#
Description
Programming
This address determines which ringing pattern is used for transferred calls to
devices connected to analog extension ports. By default, the ringing pattern
is .4 seconds on / 3.6 seconds off.
This setting is typically used to assign specific ringing patterns for calls
transferred to a modem, or for SLTs that require distinctive ringing for
transferred calls.
FF1 2# 1# 22# (0-6)#
Setting (in seconds):
0= .4 on / 3.6 off
1= .8 on / .2 off / .8 on / .2 off / .8 on / .2 off / 1 off
2= .8 on / .2 off / .8 on / 2.2 off
3= .8 on / 2.2 off
4= .8 on / 3.2 off
5= .8 on / 5.2 off
6= .8 on / 3.2 off / .8 on / 7.2 off
Notes
Page 1-28DBS Manual - Revised April 2000DBS-2.3/9.2-400
Analog Transfer Ring Pattern Setting for CPC-AII and CPC-B.
Analog Transfer Ring Pattern for CPC-AII (all versions) and CPC-B (Version
2.11 or higher) is set in FF1 2# 1# 31#.
The
Section 400-ProgrammingChapter 1. System Programming (FF1)
Attendant Overflow for Primary Attendant
Software Version: CPC-B Version 1.0 only
Address: FF1 2# 1# 22# (1-15)#
Description
Programming
This address determines the maximum number of trunk calls that can be
stacked at the Primary Attendant phone. By default, up to 8 calls can be
stacked at a time.
Calls exceeding the set limit ar e automatically transferred to other extensions.
To determine which extensions receive overflow trunk calls, use the Day and
Night Delayed Ring tables (FF4 5#, FF4 6#, and FF4 9# 2#).
The following types of calls can be stacked at the Primary Attendant:
• Incoming trunk calls.
• Hold recalls.
• Transferred recalls.
• Hunt group recalls.
• Call reversions.
FF1 2# 1# 22# (1-15)#
Number of Calls That Can Be Stacked
(default: 8)
Related Programming
Attendant Hold Recall Timer: FF1 3# 2# (0-12)#
Extension Hold Recall Timer: FF1 3# 3# (0-12)#
Attendant Transfer Recall Timer: FF1 3# 4# (0-12)#
Extension Transfer Recall Timer: FF1 3# 5# (0-12)#
Attendant Hunt Group Recall Timer: FF1 3# 6# (0-12)#
Extension Hunt Group Recall Timer: FF1 3# 7# (0-12)#
Attendant Call Reversion Timer: FF1 3# 10# (0-12)#
Notes
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-29
Overflow Intercom Calls.
Alternate Attendant, if enabled in FF1 2# 1# 13#.
Intercom calls will automatically overflow to the
Chapter 1. System Programming (FF1)Section 400-Programming
Delayed Ring
Software Version: CPC-AII (all versions) and CPC-B Version 2.0 or higher
Address: FF1 2# 1# 23# (0 or 1)#
Description
This address determines if delayed ringing is allowed for CO trunks. By
default, delayed ringing is disabled.
Delayed ringing is an automatic transfer of unanswer ed calls -- if an incoming
call is not answered at one extension, the system will send the call to another
extension (the first extension will cease ringing).
Programming
Related Programming
CO Delayed Ring Timer (CPC-AII and CPC-B Ver 3.1 or higher): FF1 3#
26# (0-15)#
FF1 2# 1# 23# (0 or 1)#
0=Delayed ringing is disabled.
1=Delayed ringing is enabled.
CO Delayed Day Ring Assignments: FF4 5# (ExtPort)# (Trunk)#
CO Delayed Day Ring Assignments for Hunt Groups: FF4 5# (HuntGrp)#
(Trunk)#
CO Delayed Night 1 Ring Assignments : FF4 6# (ExtPort)# (Trunk)#
CO Delayed Night 1 Ring Assignments for Hunt Groups: FF4 6#
(HuntGrp)# (Trunk)#
CO Delayed Night 2 Ring Assignments: FF4 9# 2# (ExtPort)# (Trunk)#
CO Delayed Night 2 Ring Assignments for Hunt Groups: FF4 9# 2#
(HuntGrp)# (Trunk)#
Page 1-30DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
AEC Disconnect Signal Duration
Software Version: CPC-A Version 3.3 or higher
Address: FF1 2# 1# 23# (0-15)#
Description
Programming
Use this address to set the AEC card (VB-43621A) to provide a positive
disconnect signal, and determine the duration of the signal. By default, the
disconnect signal is not sent.
If set, analog extension ports will provide a disconnect signal (open loop)
upon hangup. Sending this signal allows quick disconnect from third-party
voice mail systems.
FF1 2# 1# 23# (0-15)#
0=No disconnect signal.
1=100 ms signal will be sent.
2=200 ms signal will be sent.
3=300 ms signal will be sent.
4=400 ms signal will be sent.
5=500 ms signal will be sent.
6=600 ms signal will be sent.
7=700 ms signal will be sent.
8=800 ms signal will be sent.
9=900 ms signal will be sent.
10=1-second signal will be sent.
11=1.5-second signal will be sent.
12=2-second signal will be sent.
13=2.5-second signal will be sent.
14=3-second signal will be sent.
15=3.5-second signal will be sent.
Related Programming
AEC Disconnect (CPC-A 3.3 or higher): FF3 (ExtPort)# 35# (0 or 1)#
AEC Disconnect (CPC-AII/B 5.0 or higher): FF3 (ExtPort)# 46# (0 or 1)#
Notes
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-31
AEC Disconnect Signal Duration for CPC -B Versions.
5.0 and higher, the AEC Disconnect Signal Duration is set in FF1 2# 1# 35#.
For CPC-B Version
Chapter 1. System Programming (FF1)Section 400-Programming
Second Attendant Position
Software Version: CPC-AII (all versions) and CPC-B Ve rsion 2.0 or higher
Address: FF1 2# 1# 24# (11-69 or 101-699)#
Description
Programming
This address assigns an extension number as the Second Attendant position.
By default, the Second Attendant position is extension 101.
When all line appearances at the Primary Attendant are busy, calls will
transfer in sequence to the Second, Third, and Fourth Attendants. If all line
appearances are busy on all Attendants, calls will transfer to the Attendant
Transfer Extension (if assigned).
To assign a Second Attendant position ...
FF1 2# 1# 24# (11-69 or 101 to 699)#
Extension Number
(default:
To clear the Second Attendant position ...
11
or
101
)
FF1 2# 1# 24# CONF ON/OFF
Related Programming
Extension Number Digits: FF1 2# 1# 12# (0 or 1)##
Third Attendant Position: FF1 2# 1# 25# (11-69 or 101-699)#
Fourth Attendant Position: FF1 2# 1# 26# (11-69 or 101-699)#
Attendant Transfer Extension: FF1 2# 1# 27# (11-69 or 101-699)#
Extension Numbers (assigning to ports): FF3 (ExtPort)# 1# (ExtNo.)#
Notes
Programming Restrictions.
Attendant port before its extension number can be programmed or cleared.
Also, use another phone to program or clear its extension number (e.g., you
can’t use ext. 101’s phone to program ext. 101 as the Second Attendant
position).
Limitations on Assigning Attendant Phones.
leave the Second Attendant at the default assignment (extension 11 or 101),
so that a DSS/BLF console can be used. System default for the Primary
Attendant phone is extension 10 or 100, assigned to port 1 -- and Primary
Attendant assignments cannot be changed.
A telephone must be plugged into the Second
It is recommended that you
Page 1-32DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Third Attendant Position
Software Version: CPC-AII (all versions) and CPC-B Ve rsion 2.0 or higher
Address: FF1 2# 1# 25# (11-69 or 101-699)#
Description
Programming
This address assigns an extension number as the Third Attendant position.
By default, no extension is assigned as the Third Attendant.
When all line appearances at the Primary Attendant are busy, calls will
transfer in sequence to the Second, Third, and Fourth attendants. If all line
appearances are busy on all Attendants, calls will transfer to the Attendant
Transfer Extension (if assigned).
To assign a Third Attendant position ...
FF1 2# 1# 25# (11-69 or 101 to 699)#
Extension Number
(default:
To clear the Third Attendant position ...
no Third Attendant assigned
)
FF1 2# 1# 25# CONF ON/OFF
Related Programming
Extension Number Digits: FF1 2# 1# 12# (0 or 1)##
Second Attendant Position: FF1 2# 1# 24# (11-69 or 101-699)#
Fourth Attendant Position: FF1 2# 1# 26# (11-69 or 101-699)#
Attendant Transfer Extension: FF1 2# 1# 27# (11-69 or 101-699)#
Extension Numbers (assigning to ports): FF3 (ExtPort)# 1# (ExtNo.)#
Notes
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-33
Programming Restrictions.
Attendant port before its extension number can be programmed or cleared.
Also, use another phone to program or clear its extension number (e.g., you
can’t use ext. 102’s phone to program ext. 102 as the Third Attendant
position).
Limitation on Assigning the Third Attendant.
allow you to assign extension 10 or 100 as the Third Attendant position. This
is the system default for the Primary Attendant phone, which cannot be
changed.
A telephone must be plugged into the Third
The DBS system will not
Chapter 1. System Programming (FF1)Section 400-Programming
Fourth Attendant Position
Software Version: CPC-AII (all versions) and CPC-B Ve rsion 2.0 or higher
Address: FF1 2# 1# 26# (11-69 or 101-699)#
Description
Programming
This address assigns an extension number as the Fourth Attendant position.
By default, no extension is assigned as the Fourth Attendant.
When all line appearances at the Primary Attendant are busy, calls will
transfer in sequence to the Second, Third, and Fourth Attendants. If all line
appearances are busy on all Attendants, calls will transfer to the Attendant
Transfer Extension (if assigned).
To assign a Fourth Attendant position ...
FF1 2# 1# 26# (11-69 or 101 to 699)#
Extension Number
(default:
To clear the Fourth Attendant position ...
no Fourth Attendant assigned
)
FF1 2# 1# 26# CONF ON/OFF
Related Programming
Extension Number Digits: FF1 2# 1# 12# (0 or 1)##
Second Attendant Position: FF1 2# 1# 24# (11-69 or 101-699)#
Third Attendant Position: FF1 2# 1# 25# (11-69 or 101-699)#
Attendant Transfer Extension: FF1 2# 1# 27# (11-69 or 101-699)#
Extension Numbers (assigning to ports): FF3 (ExtPort)# 1# (ExtNo.)#
Notes
Page 1-34DBS Manual - Revised April 2000DBS-2.3/9.2-400
Programming Restrictions.
Attendant port before its extension number can be programmed or cleared.
Also, use another phone to program or clear its extension number (e.g., you
can’t use ext. 103’s phone to program ext. 103 as the Fourth Attendant
position).
Limitation on Assigning the Fourth Attendant.
allow you to assign extension 10 or 100 as the Fourth Attendant position.
This is the system default for the Primary Attendant phone, which cannot be
changed.
A telephone must be plugged into the Fourth
The DBS system will not
Section 400-ProgrammingChapter 1. System Programming (FF1)
Attendant Transfer Extension
Software Version: CPC-AII (all versions) and CPC-B Version 2.09 or higher
Address: FF1 2# 1# 27# (11-69 or 101-699)#
Description
Programming
Notes
If all line appearances are busy on all Attendants (Primary, Second, Third and
Fourth), calls will transfer to the extension assigned in this address.
To assign an Attendant Transfer Extension ...
FF1 2# 1# 27# (11-69 or 101-699)#
Extension Number
(default:
To clear the Attendant Transfer Extension ...
no Transfer Extension assigned
)
FF1 2# 1# 27# CONF ON/OFF
Pilot Number Restriction.
extension -- it cannot be a hunt group pilot number.
The overflow position must be an installed
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-35
Chapter 1. System Programming (FF1)Section 400-Programming
Attendant Override
Software Version: CPC-AII (all versions) and CPC-B Version 2.09 or higher
Address: FF1 2# 1# 28# (0 or 1)#
Description
Use this address to enable or disable the Attendant Override feature, which
allows an Attendant phone to “barge into” a trunk or intercom call in progress
on any extension -- even if the extension has been programmed to block
barge-ins. By default, Attendant Override is enabled.
When a barge-in occurs, all three parties can hear and talk to each other.
Programming
Related Programming
Alert Tone for Busy Override & OHVA: FF1 2# 1# 17# (0 or 1)#
FF1 2# 1# 28# (0 or 1)#
0=Disables Attendant Override.
1=Enables Attendant Override.
Page 1-36DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Attendant LED Alarm Indication
Software V ersion: CPC-B Versions 2.09 to 4.0 (requi res Attendant Feature Package)
Address: FF1 2# 1# 29# (0 or 1)#
Description
Use this address to allow or disallow the Alarm feature (LED lights to
indicate an alarm condition) to be assigned to an FF key on an Attendant
phone. By default, the Alarm feature can be assigned.
NOTE:
Version 5.0.
The Attendant Feature Package (AFP) was discontinued in CPC-B
0=Alarm feature cannot be assigned to Attendant FF key.
1=Alarm feature can be assigned to Attendant FF key.
Notes
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-37
Installing AFP.
EPROM Chip 1 on the CPC-B card with an AFP chip. Make sure the new
chip is installed in the proper direction. See
complete information.
Installation of the AFP software requires the replacement of
Technote 4 (September 1991)
for
Chapter 1. System Programming (FF1)Section 400-Programming
Extension (BLF) Delayed Ring
Software Version: CPC-AII (all versions) and CPC-B Ve rsion 2.0 or higher
Address: FF1 2# 1# 30# (0 or 1)#
Description
Use this address to enable or disable Delayed Ringing for intercom calls. By
default, Extension (BLF) Delayed Ringing is disabled.
Delayed Ringing is a call-forwarding feature for unanswered calls -- if an
incoming call is not answered at one extension, the system will send the call
to another extension.
NOTE:
key.
The extension to which the call is forwarded must have a DSS/BLF
Programming
Related Programming
FF1 2# 1# 30# (0 or 1)#
0=Extension Delayed Ringing is disabled.
1=Extension Delayed Ringing is enabled.
Extension Delayed Ring Table: FF4 8# (ExtPort)# (ExtPort)# (0 or 1)#
Extension Delayed Ring Timer (CPC-B 2.0 or higher): FF1 3# 27# (0-15)#
Call Forward-No Answer Timer (CPC-B prior to 2.0): FF1 3# 19# (0-15)#
Page 1-38DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Analog Transfer Ring Pattern
Software Version: CPC-AII (all versions) and CPC-B Version 2.11 or higher
Address: FF1 2# 1# 31# (0-6)#
Description
Use this address to choose a distinctive ringing pattern for calls transferred to
analog SLT phones. This setting is typically used for calls transferred to a
modem, or for SLT phones requiring distinctive ringing for transferred calls.
There are 7 different patterns (numbered 0-6) to choose from. The pattern for
each setting depends on the analog connection --
• an SLT phone connected directly to an AEC card;
• an SLT phone connected to an OPX Adapter; or
• an SLT phone connected to an SLT-A (4-port Adapter).
Programming
FF1 2# 1# 31# (0-6)#
Transfer Ring Pattern setting
(see table below)
Table 1-3 Analog Transfer Ring Patterns (vary depending on analog connection)
Address
Setting
0
1
2
3
4
5
6
Ring Pattern (no. of seconds on/off) for SLT phones connected to ...
AEC CardOPX AdapterSLT Adapter (SLT-A)
.5 on / 4 off.5 on / 3.5 off.25 on / .25 off / .25 on / 3.5 off
1 on / .25 off / 1 on / .25 off
/ 1 on / 2 off
1 on / .25 off / 1 on / 3 off2 on / 2 off1 on / 3.5 off
1 on / 2 off1 on / 2 off1 on / 3 off
1 on / 3 off1 on / 3.5 off1 on / 7 off
1 on / 6 off1 on / 5 off.5 on / 7 off
1 on / 4 off / 1 on / 7 off1 on / 7 off.25 on / .25 off / .25 on / 7 off
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-39
: FF1 2# 1# 22# (0-6)#
Chapter 1. System Programming (FF1)Section 400-Programming
Multiple DID/DNIS
Software Version: CPC-B Version 4.0 or higher
Address: FF1 2# 1# 32# (0 or 1)#
Description
Programming
Use this address to enable or disable Multiple DID for analog trunks, or
Multiple DID and DNIS for T1 trunks. By default, Multiple DID/DNIS is
disabled.
With Multiple DID/DNIS enabled, one DID or DNIS number can be assigned
to multiple extensions, which will simultaneously ring whe n an outside cal ler
dials the DID or DNIS number.
•
•
stands for “Direct Inward Dialing.” DID can be used only in systems
DID
using analog trunks exclusively (no other types of trunks are used in the
system). Up to 500 DID numbers can be assigned to extension numbers in
FF1 8# 3# (0000-9999)# (ExtNo.)#.
stands for “Dialed Number Identification Service.” DNIS is
DNIS
available only with the T1 Interface. You can use DID and DNIS
simultaneously in a T1 system. Up to 500 DNIS numbers can be assigned
to extension numbers in FF1 8# 4# 7# (0000-9999)# (10-69 or 100-699)#,
in addition to the 500 DID numbers allowed.
FF1 2# 1# 32# (0 or 1)#
0=Disables Multiple DID/DNIS ringing.
1=Enables Multiple DID/DNIS ringing.
Related Programming
Inbound DID Dial Numbers: FF1 8# 3# (0000-9999)# (100-699)#
DID/DNIS (enabling trunks for): FF1 8# 4# 6# (Trunk)# 2# (0-2)#
DNIS Number Setting: FF1 8# 4# 7# (0000-9999)# (10-69 or 100-699)#
DID Flexible Ringing Assignments: FF1 8# 5# (DIDNo.)# (ExtNo.)#
(000000-111111)#
Extension Numbers (assigning to ports): FF3 (ExtPort)# 1# (ExtNo.)#
Page 1-40DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Notes
Restriction For CPC-B Version 3.1.
This address is also present in CPC-B
Version 3.1; however, it only controls Multiple DID (DNIS cannot be used
with this version).
DID Hardware and Power Requirements.
The DID trunk card is required;
each card provides 8 ports. The card requires dial-pulse dialing and an
external, -48V power supply. See
Section 300-Installation
for cabling
instructions.
DID/DNIS Digit Length Requirement.
The DBS only supports 4-digit DID/
DNIS numbers.
Central Office Requirement.
When the CO sends a DID/DNIS call to the
DBS, it first receives a wink from the DBS before sending the digits. Once
the wink is received, the CO should wait at least 200 ms before sending the
digits.
Trunk Requirement.
Individual trunks must be enabled for DID or DNIS
(see FF1 8# 4# 6# Trunk# 2#).
Simultaneous Ringing.
If Multiple DID/DNIS is enabled, all extensions
assigned the same DID/DNIS number will ring for the incoming DID/DNIS
call. If you later disable Multiple DID/DNIS, only the extension at the
lowest-numbered port will ring for the DID/DNIS call.
Call Forwarding Interaction.
If Multiple DID/DNIS is enabled, and the
DID/DNIS extensions are programmed to call-forward to different
extensions, the simultaneous ringing will also apply to the call-forward
destination extensions. In other words, all call-forward paths will be
followed simultaneously for the same DID/DNIS call, until someone picks it
up. If you later disable Multiple DID/DNIS, only the call-forwarding path
assigned to the extension at the lowest-numbered port will be followed.
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-41
Chapter 1. System Programming (FF1)Section 400-Programming
Page Duration
Software Version: CPC-AII (all versions) and CPC-B Version 3.1 or higher
Address: FF1 2# 1# 33# (0 or 1)#
Description
Programming
This address determines whether the DBS system will a utomatically c lose the
paging circuit 60 seconds after a page is initiated. By default, the paging
circuit is left open indefinitely, until the paging person closes the circuit by
hanging up.
FF1 2# 1# 33# (0 or 1)#
0=The page circuit remains open indefinitely.
1=The paging circuit remains open for 60 seconds before
the system closes it.
Page 1-42DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
SLT DISA Ring Pattern
Software Version: CPC-AII (all versions) and CPC-B Version 3.1 or higher
Address: FF1 2# 1# 34# (0 or 1)#
Description
Use this address to specify a distinctive ring pattern for DISA calls on SLT
phones, or follow the Analog Transfer Ring Pattern setting. By default, the
pattern is 1 second on / 3 seconds off.
Programming
Related Programming
Analog Transfer Ring Pattern
FF1 2# 1# 34# (0 or 1)#
0=1 second on / 3 seconds off.
1=Same as the Analog Transfer Ring Pattern.
(CPC-AII and CPC-B)
: FF1 2# 1# 31# (0-6)#
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-43
Chapter 1. System Programming (FF1)Section 400-Programming
AEC Disconnect Signal Duration
Software Version: CPC-AII (all versions) and CPC-B Version 5.0 or higher
Address: FF1 2# 1# 35# (0-15)#
Description
Use this address to set the duration of a positive disconnect signal sent from
analog extension ports (VB-43621A version of the AEC card). Sending this
signal allows quick disconnect from third-party voice mail systems. By
default, no disconnect signal is sent.
This address applies to CPC-AII and CPC-B. The AEC Disconnect Signal
Duration address for CPC-A (Version 3.3 or higher) is FF1 2# 1# 23# (0-
15)#.
The sending of the AEC disconnect signal can be enabled or disabled on
individual extensions using FF3 (ExtPort)# 46#.
Programming
FF1 2# 1# 35# (0-15)#
Table 1-4. AEC Disconnect Signal Duration values
AEC Disconnect Signal Duration setting
Default:
(see table below)
0 (no signal sent)
SettingValue
0No disconnect signal sent
1100 ms
2200 ms
3300 ms
4400 ms
5500 ms
6600 ms
7700 ms
8800 ms
9900 ms
101 second
111.5 seconds
122 seconds
132.5 seconds
Page 1-44DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
SettingValue
143 seconds
153.5 seconds
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-45
Chapter 1. System Programming (FF1)Section 400-Programming
DID/DNIS to a Voice Mailbox
Software Version: CPC-B Version 6.0 or higher
Address: FF1 2# 1# 36# (0, 1 or 2)#
Description
Programming
This address determines whether (and how many) final digits of a DID/DNIS
phone number are transmitted to Voice Mail, in cases where the DID/DNIS
trunk is assigned to ring directly to Voice Mail (not to a DBS extension
phone). This address allows DID/DNIS calls to be routed to a Voice Mailbox
system that is not connected to a physical extension.
To implement this feature, assign the DID/DNIS trunks to ring at the Voice
Mail system (using FF4 ring assignment addresses). Once Voice Mail
answers, the DBS sends a DID/DNIS Answer Code that signals the Voice
Mail system to open the appropriate mailbox, plus the final DID/DNIS digits
(if any) specified in this address.
FF1 2# 1# 36# (0, 1 or 2)#
0=No DID/DNIS digits are transmitted (only the Answer Code).
1=Answer Code, then final 4 DID/DNIS digits are transmitted.
2=Answer Code, then final 3 DID/DNIS digits are transmitted.
specific Voice Mail port or a Voice Mail hunt group.
Second Hunt Group.
programmed to transfer calls to a second hunt group, the DID/DNIS call will
not be transferred to the second hunt group.
The DID/DNIS digits are sent only to ports
The DID/DNIS digits can be sent to a
If the DID/DNIS call rings into a hunt group that is
Page 1-46DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Third-Party Voice Mail.
This feature can be used with Panasonic’s Voice
Mail system or with third-party Voice Mail systems. If the feature is used
with third-party Voice Mail systems, the Voice Mail can be connected
through analog extension ports or OPX ports.
Call Forward ID Code for DID/DNIS Calls To An Extension.
If a DID/
DNIS call is assigned to ring an extension, and the extension is programmed
to forward to Voice Mail, only the Call Forward ID Code will be transmitted
to Voice Mail (the DID/DNIS digits will not).
DID/DNIS Data Transmission.
The DID/DNIS digits are transmitted over
the API link using the existing API key code packet.
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-47
Chapter 1. System Programming (FF1)Section 400-Programming
DID/DNIS Answer Code
Software Version: CPC-B Version 6.0 or higher
Address: FF1 2# 1# 37# (Code)#
Description
Use this address to specify a DID/DNIS Answer Code. The Answer Code is
used for routing DID/DNIS calls to a Voice Mailbox system that is not
connected to a physical extension.
To implement this feature, assign DID/DNIS trunks to ring directly to the
Voice Mail system using FF4 ring assignment addresses. Once Voice Mail
answers, the DBS sends the DID/DNIS Answer Code, which signals the
Voice Mail system to open the appropriate mailbox.
Programming
Related Programming
FF1 2# 1# 37# (NNNNNN)#
DID/DNIS Answer Code
Valid Entries: 0-9, *, #, or REDIAL (pause)
(up to 6 characters)
Notes
DID/DNIS to a Voice Mailbox: FF1 2# 1# 36# (0, 1 or 2)#
DID/DNIS (enabling trunks for): FF1 8# 4# 6# (Trunk)# 2# (0-2)#
Inbound DID Dial Numbers: FF1 8# 3# (0000-9999)# (100-699)#
DNIS Number Setting: FF1 8# 4# 7# (0000-9999)# (10-69 or 100-699)#
Terminal Type: FF3 (ExtPort)# 2# (Type)#
Ringing Assignments (trunks to extensions): FF4 addresses
Assigning the DID/DNIS Answer Code When Not In Programming Mode.
The DID/DNIS Answer Code may be entered from an Attendant phone, or
from a key phone where the programming access code has been entered.
Press
up to 6 characters, including 0-9, *, #, or REDIAL (for “pause”).
DID/DNIS Digit Transmission.
that are assigned as Voice Mail.
PROG #95 NNNNNN HOLD
-- where
The DID/DNIS digits are sent only to ports
“NNNNNN”
is the Answer Code of
Page 1-48DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Voice Mail Ports and Hunt Groups.
The DID/DNIS digits can be sent to a
specific Voice Mail port or a Voice Mail hunt group.
Second Hunt Group.
If the DID/DNIS call rings into a hunt group that is
programmed to transfer calls to a second hunt group, the DID/DNIS call will
not be transferred to the second hunt group.
Third-Party Voice Mail.
This feature can be used with Panasonic’s Voice
Mail system or with third-party Voice Mail systems. If the feature is used
with third-party Voice Mail systems, the Voice Mail can be connected
through analog extension ports or OPX ports.
Call Forward ID Code for DID/DNIS Calls To An Extension.
If a DID/
DNIS call is assigned to ring an extension, and the extension is programmed
to forward to Voice Mail, only the Call Forward ID Code will be transmitted
to Voice Mail (the DID/DNIS digits will not).
DID/DNIS Data Transmission.
The DID/DNIS digits are transmitted over
the API link using the existing API key code packet.
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-49
Chapter 1. System Programming (FF1)Section 400-Programming
LCD Timer for Caller ID
Software Version: CPC-AII and CPC-B, Version 6.1 or higher
Address: FF1 2# 1# 38# (0, 1 or 2)#
Description
The LCD Timer determines how long the DBS waits before displaying call
duration timing on the phone’s LCD. This Timer allows Caller ID
information (if available) to appear before the call duration timing is
displayed.
For example, if the LCD Timer is set to 5 seconds (default), call duration
timing will start displaying on the phone’s LCD 5 seconds after an outgoing
number is dialed, or 5 seconds after an incoming call is answered.
Programming
Related Programming
Call Duration Display: FF1 2# 1# 1# (0 or 1)#
FF1 2# 1# 38# (0, 1 or 2)#
0=5 seconds
1=16 seconds
2=30 seconds
SMDR Display Start Timer for CO Calls: FF1 2# 1# 2# (0, 1 or 2)#
Notes
Page 1-50DBS Manual - Revised April 2000DBS-2.3/9.2-400
SMDR Interaction
The system begins the actual SMDR recording of the call according to the
SMDR Start Timer address (FF1 2# 1# 2#). In order for call duration to be
displayed, the LCD Timer has to
means the LCD Timer setting must be equal to or greater than the SMDR
Start Timer.
Caller ID Interaction.
time that Caller ID information is displayed before the LCD changes to call
duration timing. However, the T imer also controls when call duration display
begins for
all
. The LCD Timer only affects the
expire
The LCD Timer setting will be the actual length of
types of trunk calls, not just Caller ID calls.
after the SMDR Start T imer - - which
display
of call duration.
Section 400-ProgrammingChapter 1. System Programming (FF1)
Internal Hold Tone
Software Version: CPC-AII and CPC-B, Version 7.0 or higher
Address: FF1 2# 1# 39# (0 or 1)#
Description
Programming
Notes
Use this address to enable or disable Internal Hold Tone, which is a doublebeep heard every 7 seconds by a caller on hold.
FF1 2# 1# 39# (0 or 1)#
0=Disabled (no Internal Hold Tone)
1=Enabled (Internal Hold Tone heard)
MOH Override.
(Music-On-Hold) sound source installed.
Internal Hold Tone (if enabled) will override any MOH
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-51
Chapter 1. System Programming (FF1)Section 400-Programming
Door Opener Access Code Required
Software Version: CPC-AII and CPC-B, Version 7.0 or higher
Address: FF1 2# 1# 40# (0 or 1)#
Description
This address determines whether a Door Opener Access Code must be
entered on an extension to unlock the Door Box. This applies to Door Boxes
connected to digital extension ports (not trunk ports).
Programming
Related Programming
Door Phone Extensions: FF1 2# 9# (1-4)# 1# (ExtPort)#
Door Opener Access Code: FF1 2# 9# (1-4)# 3# (0000-9999)#
Notes
Unlocking the Door Box During a Door Phone Call.
“1” (Required), an extension user answering a door phone call would unlock
the door by pressing
“0” (Not required), the extension user answering the door phone call would
simply press
#3*
FF1 2# 1# 40# (0 or 1)#
#3 NNNN *
.
0=Not required
1=Required
If this address is set to
(where NNNN=Access Code). If set to
Unlocking the Door Box From Another Extension.
unlocked from any other extension not engaged in a door phone call. If this
address is set to “1” (Required), dial
extension (where XXX=Door Box extension number, and NNNN=Access
Code) to unlock the door. If set to “0” (Not required), dial
XXX *
Hardware Requirement.
phone devices connected to the VB-43711 Door Phone Adaptor, which
connects the Door Box to a digital extension port. Door Boxes connected to
trunk ports use another Adaptor (VB-43701), and do not utilize the Access
Code.
Page 1-52DBS Manual - Revised April 2000DBS-2.3/9.2-400
to unlock the door.
The Door Opener Access Code applies to door
ON/OFF #3 XXX NNNN *
The door can also be
on any
ON/OFF #3
Section 400-ProgrammingChapter 1. System Programming (FF1)
API Port Type
Software Version: CPC-AII and CPC-B, Version 7.0 or higher
Address:FF1 2# 1# (41 or 42)# 1# (0 or 1)#
Description
Use this address to configure the appropriate API port for TSAPI protocol.
Only one API port should be configured for TSAPI.
Programming
Related Programming
API Baud Rate: FF1 2# 1# (41 or 42)# 2# (0 or 1)#
FF1 2# 1# (41 or 42)# 1# (0 or 1)#
API Port Number:
41=API Port 1
42=API Port 2
Port Type:
0=Standard API protocol
1=TSAPI protocol
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-53
Chapter 1. System Programming (FF1)Section 400-Programming
API Baud Rate
Software Version: CPC-AII and CPC-B, Version 7.0 or higher
Address:FF1 2# 1# (41 or 42)# 2# (0 or 1)#
Description
The baud rate for the TSAPI port can be set to either 9600 or 19200 bps.
Programming
Related Programming
API Port Type: FF1 2# 1# (41 or 42)# 1# (0 or 1)#
Notes
Using Both API Ports.
must be set to 9600 bps.
FF1 2# 1# (41 or 42)# 2# (0 or 1)#
API Port Number:
41=API Port 1
42=API Port 2
If both API ports are being used, both baud rates
Baud Rate:
0=9600 bps
1=19200 bps
Page 1-54DBS Manual - Revised April 2000DBS-2.3/9.2-400
Section 400-ProgrammingChapter 1. System Programming (FF1)
Serial Port Parameters (TTY Settings)
Parity Check
Software Version: All Versions
Address: FF1 2# 2# 1# (0 or 1)#
Description
This address determines whether the DBS checks parity over serial port CN6.
By default, parity checking is turned on.
If parity checking is activated, select the parity count -- “Even” or “Odd” -- in
FF1 2# 2# 2#.
Serial Port CN6 is normally used for SMDR.
Programming
Related Programming
Odd/Even Parity: FF1 2# 2# 2# (0 or 1)#
FF1 2# 2# 1# (0 or 1)#
0=Turns off the parity check.
1=Turns on the parity check.
Notes
DBS-2.3/9.2-400DBS Manual - Revised April 2000 Page 1-55
Checking Communications Parameters.
value, be sure to check all Serial Port addresses -- FF1 2# 2# 1# thru 9# -- to
make sure they are set properly.
If you later change this address
Chapter 1. System Programming (FF1)Section 400-Programming
Odd/Even Parity
Software Version: All Versions
Address: FF1 2# 2# 2# (0 or 1)#
Description
Programming
Notes
If parity checking for Serial Port CN6 was activated in FF1 2# 2# 1#, this
address (Odd/Even Parity) determines whether the check is based on an even
count or an odd count. By default, the parity count is even.
FF1 2# 2# 2# (0 or 1)#
0=Odd parity.
1=Even parity.
Checking Communications Parameters.
value, be sure to check all Serial Port addresses -- FF1 2# 2# 1# thru 9# -- to
make sure they are set properly.
If you later change this address
Page 1-56DBS Manual - Revised April 2000DBS-2.3/9.2-400
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.