The contents of this manual are subject to change without notice and do not constitute a
commitment on the part of Panasonic Communications & Systems Company (PCSC). Every
effort has been made to ensure the accuracy of this document. However, due to ongoing product
improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after
the date of publication nor can it accept responsibility for errors or omissions. Panasonic will
update and revise this document as needed.
The software and hardware described in this document may be used or copied only in accordance
with the terms of the license pertaining to said software or hardware.
Reproduction, publication, or duplication of this manual, or any part thereof, in any manner,
mechanically, electronically, or photographically, is prohibited without permission of the
Panasonic Communications & Systems Company (PCSC).
@Copyright 1995 by Panasonic Communications dr Systems Company
Door Phone Extensions
Door Phone Ring Assignments..
Door Opener Access Code
Door Phone Tone Type..
Door Phone Ring Timeout Timer
Door Phone Ring Pattern
Door Opener Relay Timer
System Timers
Automatic Night
Attendant Hold Recall Timer for CO Calls
Extension Hold Recall Timer for CO Calls
Attendant Transfer Recall Timer for CO Calls
Extension Transfer Recall Timer for CO Calls
Attendant Hunt Group Recall Timer
Extension Hunt Group Recall Timer
Attendant Park Hold Recall Timer
Extension Park
Attendant Call Reversion Timer for CO Calls
Unsupervised Conference Timer
Automatic Pause Timer
Attendant Hold Recall Timer for Intercom Calls
Extension Hold Recall Timer for Intercom Calls
Attendant Transfer Recall Timer for Intercom Calls
Extension Transfer Recall Timer for Intercom Calls
CO Delayed Ring Timer
Extension (DSQBLF) Delayed Ring Timer
Hunt Group No Answer Timer
Automatic
Day Mode
Automatic Night 2 Mode Start Time
Programming and DISA Codes
Remote Programming ID Code
DISA Inbound Call ID Code
DISA Outbound Call ID Code 1
DISA Outbound Call ID Code 2
ID Code for System Programming
Display During Intercom Dial Tone
Display When Calling an Extension
Display
Display
When Accessing
When Conversingona
Display When Receiving a Page
Display After Receiving a Call Waiting Tone
Display When Dialing a Busy Extension
Extension Directory Display
Extension
Class
of Service Assignment
Inbound DID Dial Numbers
AEC Disconnect
CO Day Ring Assignments
CO Day Ring Assignments for Hunt Groups
CO Night Ring Assignments
CO Night Ring Assignments for
Hunt Group Pilot Numbers
Terminal/Circular Hunt Groups
Hunt Group Type
CO Delayed Day Ring Assignments
CO Delayed Day Ring Assignments for Hunt Groups
CO Delayed Night Ring Assignments
CO Delayed Night Ring Assignments for Hunt Groups
Extension Ring Table
Extension Delayed Ring Table
CO Night 2 Ring Assignments
CO Night 2 Ring Assignments for Hunt Groups
CO Delayed Night 2 Ring Assignments
CO Delayed Night 2 Ring Assignments for Hunt Groups
Table
Table I-2. Analog Transfer Ring Patterns
Table l-3. AEC Disconnect Signal Duration values
Table
Table I-5.
Table I-6. Feature codes for Flexible Function Screen soft keys
Table
Table l-8.
Table I-9.
Table
Table I-11.
Table I-12. Attendant Hunt Group Recall Timer values for CO calls
Table I-13.
Table I-14.
Table I - 15.
Table I-1 6.
Table I -I 7.
.
Table
Table
Table
Table
Table
Table I-23. PBX Flash Timer values
Table I-24. Ring Control for Call Forward-No Answer Timer
Table I-25. Call Forward-No Answer Timer values
Table
Table I-27. Inbound Ground Start Detection Timer values
Table l-28. Attendant Hold Recall Timer values for intercom calls
Table l-29.
Table
Table I-3 I.
Table l-33.
Table I-34. Hunt Group No Answer Timer values
Table l-35. System Configuration for Tl installation
Table
Table I-37. TI Disconnect Timer values
I-4.
I-7.
I-IO. Attendant Transfer Recall Timer values for CO
I-18.
I -I 9. CO
I-20.
I-2 I. Inbound Ring Cycle Expansion Timer values..
I-22.
l-26.
I-30.
I-32.
Table
I-36.
Table I-38. TI Guard Timer values
Hookflash
RAI Modem
Class of Service features
Door phone
Attendant Hold Recall Timer values for CO calls
Extension Hold Recall Timer values for CO calls
Extension Transfer Recall Timer values for CO
Extension Hunt Group Recall Timer values for CO
Attendant Park Hold Recall Timer values
Extension Park Hold Recall Timer values
Attendant Call Reversion Timer values
Unsupervised Conference Timer values
Automatic Pause
Flash
SLT
Onhook
Dial Pause
Outbound Ground Start Detection
Extension Hold Recall Timer values for intercom calls
Attendant Transfer Recall Timer values for intercom calls
Extension Transfer Recall Timer values for intercom calls
CO Delayed Ring
Extension Delayed Ring Timer values
400 is structured according to FF key numbering. For example,
FF Key Programming
FF key programming is accomplished by entering programming mode, then
punching in each program’s address (press the FF key, then enter a string of
numbers that are separated by the pound #key). The phone’s LCD display
will show prompts while you are punching in the string, to guide you through
the programming. Within each address string (usually at the end of it), you
have a choice of numbers to press in order to set the program; the number you
press determines the program setting.
FFl
programs; Chapter 2 covers FF2 programs; and so on.
FFl
-- System
FF2 -- Trunks
FF3 -- Extensions
FF4 -- Ring Assignments & Hunt/Call Coverage Groups
FF5 -- FF Key Features
FF6 -- Displayed Names & Messages
FF7 -- Toll Restriction
FFS
-- Least Cost Routing
FFP
-- Program Copy
FFlO
-- Speed Dial Numbers
.
Once you’ve entered programming mode and punched in an FF key address,
you do not have to keep pressing the FF key to go to the next [sequential]
address -- the DBS will automatically display the next prompt after you set
the
fust
one (or press # to accept the displayed setting).
address in another FF key, simply press that FF key while still in
programming mode.
Program Sequence
Although FF key programming separates DBS programs into groups, it is
important to note that the numerical sequence of the FF keys and the
addresses within them, does not necessarily represent a logical progression
for programming a particular feature or application. For example, some DID
settings are in
(Extensions) and FF6 (Names and Messages).
In Section 400,
the feature or application it affects (if any). Also, the forms in
the DBS Manual provide a more concise view of programming DBS features.
DBS-70-400DBS Manual - Issued
FFl
(System), while others are in FF2 (Trunks), FF3
each program explanation includes related information about
This section describes preparations that should be completed
programming.
If you are familiar with FF key programming for DBS
systems, you may begin programming as soon as these preparations have
been made.
If you are new to DBS programming, be sure to read
Key Programming”
on page Intro-5 before you begin.
Preparations for Programming
Prior to programming the DBS system, make sure you have completed the
following steps:
1. Confirm that the DBS features meet customer requirements. See Section
700-Feature Operation
2. Confirm that you have the DBS hardware required for the end user. See
Section 300-Installation
3.
Use
Forms and Tables (Section 450)
Use the following guidelines when completing
l
Be sure to record
all
for DBS feature descriptions.
for details.
to record the customer’s site data.
Forms and Tables:
program entries.
before you start
“Understanding FF
l
Leave the default values for equipment that is not connected.
l
Pay careful attention to program items that require a power-down to take
effect. Be sure to complete the necessary programming in these areas
before you make the system operational.
4. To program a new DBS system, you must first initialize the software to
default values (see
“Initializing DBS Systems”,
next page). If you are
performing an upgrade and the system is using a CPC-B card, you must
first
perform
Softtiare”
Once these steps are completed, use the site data in
After installing a new DBS system, or when upgrading to Version 7.0, you
must initialize the CPC (Central Processing Card) before programming the
system.
IMPORTANT:
This procedure
must
be performed before you program
the DBS system. Failure to initialize the CPC before programming may
cause operational problems.
The procedure described below re-initializes the entire DBS memory, and
resets all programs to their default values. This means that all programs used,
as well as features set on individual extensions, must be reprogrammed. If
you have PCAS, you can download existing settings (thru CPC Version 4.0)
and upload them to the new version. The new features introduced in CPC
Versions 5.0
thru
6. lx. as well as the Permanent Call Forwarding feature,
must be manually reprogrammed.
1.
Power-off the DBS (set power switch to OFF).
2.
Slide the
3.
Power-on the DBS. Wait until the bottom status LED on the CPC card
CPC’s
SW1 switch to “RAMCLR”.
stops flashing (this takes less than a minute).
4.
Slide SW 1 back to “RAMHOLD”.
Figure 1.
Intro-4
5.
From any display phone, verify the software version by pressing
Perform the following procedure when upgrading CPC-B software to a new
version.
initialized instead: see
page.
Exception:
If upgrading to Version 7.0, the system must be
“‘Initializing DBS Systems (RAMCLR)“.
previous
IMPORTANT:
Perform New Function Reset if upgrading
to a new
release -- from 5.0 to 6.0, for example. It is not necessary for a “point”
release (e.g., from 5.0 to 5.2).
New Function Reset clears unused registers and adds new programs, but
retains all current DBS settings. If you are upgrading from a CPC-B version
prior to 3.1, New Function Reset will also clear any existing DID numbers
that are
extension-based.
1. Power-off the DBS. Remove the CPC-B card.
2. Replace the existing EPROMs l-4 with new EPROMs.
3. Re-install the CPC-B card, then power the system back on.
4. If upgrading to a new release (e.g., from 5.0 to
6.0),
perform New Function
Reset as shown below:
FFl 8# I#
(0 or
l)#
NOTE:
This is to
If you enter “1” (to reset), the following displays:
confirm
that you want to reset the data before the DBS
actually performs the reset. Press one of the following:
O=Do
not complete the reset.
l=Complete the reset.
5. Power-off the system, wait at least 3 seconds, then power it back on.
Program entries for the DBS are organized into 10 primary groups, which are
listed in Table 1 below. Each group has its own Flexible Function (FF) key
on the phone. These keys can be identified by the LED on the left side of the
key. On key telephones, the FF keys are numbered left-to-right, starting on
the bottom row.
Tuble
After you enter the programming mode
Programming Mode”,
programming the entries (“addresses”) of the group.
display will prompt you through the addresses.
1.
JIBS program structure
I
FF Key
FFl
FF2
FF3
FF4
FF5
FF6
FF7
FF8
FF9
FFlO
(see “How to Enter the
next page), press the desired
FE key to start
The phone’s LCD
Programming Group
System settings
CO Trunk settings
Extension settings
Ring Assignments and Hunt Groups
FF Key Assignments
1
Names and Messages on LCD Display
1
Toll Restrictions (TRS)
Least Cost Routing (LCR)
Copy Program Settings
1
Speed-Dialing (system and personal)
In the programming mode, some of the phone keys can be used to store your
settings and move forward or backward through the program addresses.
Figure 2 (next page) identifies these keys and what they do in programming
mode.
Programming can be performed from an Attendant display phone. The phone
connected to extension port 1, assigned extension number 100 is
automatically the Primary Attendant phone. By default, extension port 2
(extension number 101) is the Second Attendant phone (although this
extension assignment can be reprogrammed). Up to two other phones can
also be programmed as Third and Fourth Attendant phones. Programming is
also possible from other extensions (see
page).
To enter the programming mode from any Attendant phone, press:
ON/OFF PROG ## [desired FF key]
DBS Manual - Issued
‘%rom
8/l/95
a Non-Attendant Port”,
Intro-7
next
introduction to DBS Programming
Notes:
l
Name settings can only be
DSS console connected to it.
l
When you enter the programming mode on the Attendant phone -- and the
DBS is set for only one Attendant -to the “Night” mode. After you exit the programming mode (by pressing
ON/OFF), the system will return to the appropriate mode according to the
system clock and the mode’s start time.
From a non-Attendant port . . .
When programming from a display phone other than an Attendant, press:
progammed
the system will automatically change
Section
400-Programming
from the Attendant phone or a
ON/OFF
(where
#98
“[NW”
[NNNN] PROG ## [desired FF
is the programming authorization code -- “9999” by
default)
Notes:
l
In CPC-A versions prior to 3.3, if a non-Attendant phone is used for
programming, you must enter the programming authorization code twice -once to begin programming, and once to exit programming. Otherwise,
other non-Attendant extensions cannot enter the programming mode.
l
Beginning with CPC-A Version 3.3, and CPC-B versions, a non-Attendant
phone only has to enter the authorization code once, to begin
programming. As soon as programming is complete, any other non-
Attendant phone can enter the programming mode.
From the Test Terminal port . . .
You can also program from a phone connr
the main DBS cabinet:
1. Slide the SW1 switch on the cabinet to ‘Test” mode. This will provide a
direct connection to ports 7 and 8 (if the DBS is already in service, make
sure beforehand that placing ports 7 and 8 out of service is acceptable).
keyJ
.:ted
to the test terminal (CN3) of
.
i
2.
Press:
ON/OFF
#98
[NNNN] PROG
(where “[NNNNJ” is the programming authorization code -- “9999” by
default)
When you are finished programming, be sure to return SW1 to the “ST”
position.
Display During Intercom
Display When Calling an Extension
Display When Accessing CO Dial Tone
Display When Conversing on a CO Trunk
Display When Receiving a Page
Display After Receiving a Call Waiting Tone
Display When Dialing a
Extension Directory Display
This program specifies whether Least Cost Routing (LCR) is used when
is dialed to make an outside call.
Prdgramming
Related Programming
Forced Least Cost Routing: FF3
LCR Settings: all
Notes
Restriction With Call Forward-Outside Feature (in CPC-AII and CPC-B
Version
feature. If LCR is activated (the above address is set to “l”), extensions set to
Call Forward-Outside must
used). See
FFl 2# l# 3#
0=“9”
1=“9’*
(ExtPort)# 4#
FF8
programs
7.0
and above).
Section 700~Feature Operation
LCR will not work with the Call Forward-Outside
use
trunk groups l-6 (trunk group “9” cannot be
(0,or I)#
indicates a pooled-trunk call.
indicates an LCR call.
(0 or
for more information.
l)#
“9”
I
I
Required Hardware Setting.
See Section
FCC
Regktration. If strap S 1 is cut, a different FCC registration number
300~Installation
should be used to identify the DBS
for the DBS as a PBX system (Sl is cut), and one for the DBS as a KSU (Sl
is not cut) -- are printed on a label in the main cabinet. See
This address allows you to set a range of System Speed Dial (SSD) codes that
will override Toll Restriction Service (TRS) types 2-6.
The number entered in this address is the lower boundary for SSD codes that
will override TRS. In other words, all SSD numbers higher than the one
entered will also override TRS types 2-6.
(SSD)#
Programming
To set a range of SSD numbers to override TRS settings
(enter the lowest SSD code in the range) . . .
FFl 2# l# 4#
(all
(00-89
Lowest
SSDs
SSD Code that will override TRS
above this number will also override TRS)
or
0001199)#
+
To reset to the default value . . .
By default, SSD,numbers do not override TRS types 2-6. To reset to default:
I
Related Programming
TRS Settings: all FF7 programs
SSD Numbers:
Notes
SLT Audio
executed on an SLT phone, there is a
to the receiver.
This address determines whether the telephone’s LCD will display the phone
number actually sent by the DBS when an SSD code is dialed (or redialed
with the REDIAL key). By default, the phone number will display.
This address affects SSD codes 80-89 (or 160-199, in CPC-AR/B Version 7.0
or higher). The phone numbers associated with SSD codes 00-79 (or
OOO-
159) will always display during dialing, regardless of the setting here.
If SSD Display Restriction is enabled (set to “1” in this address), the text
assigned to the SSD code will display, but the dialed digits will not.
This address determines whether the DBS will send a “flash” signal to the CO
on loop-start trunks when the REDIAL key is pressed. By default, the
REDIAL key sends a flash before redialing a number.
If your DBS system is connected to a PBX, set this address to “0” (sending a
flash may place the line to the PBX on hold).
This address determines whether a call can be
the PROG key.
l
If Onhook Transfer is enabled (default setting), the user can transfer a call
by placing the call on hold, dialing the extension number, and then hanging
UP-
*
If Onhook Transfer is disabled, the user places the call on hold, dials the
extension number, then presses PROG (or “8” if using an SLT or DSLT
phone) and hangs up to transfer the call.
(0 or
l)#
Programming
transferred
O=Onhook Transfer is disabled.
l=Onhook
Transfer is
without pressing
enabled.
Related Programming
Attendant Transfer Recall Timer for CO Calls: FFl 3# 4# (0-12)#
Extension Transfer Recall Timer for CO Calls: FFl 3# 5# (0-12)#
Attendant Transfer Recall Timer for Intercom Calls:
Extension Transfer Recall Timer for Intercom Calls:
Notes
Call Transfer Limitation With CPC-A.
can be onhook-transferred to other extensions. In
trunk and intercom calls can be onhook-transferred.
Transfer
answered, it will automatically transfer to the attendant. Timing for the
attendant transfer is controlled by the Attendant Call Reversion Timer (FFl
3# lO# o-12+9.
VA U Interaction.
Transfer to allow the VAU to transfer calls.
Recalls.
FFl 3# 24# (0-12)#
FFl 3# 25# (0-12)#
In CPC-A versions, only trunk calls
CPC-AI1
If a transferred call recalls to an extension and is not
If a VAU (Voice Announce Unit) is used, enable Onhook
This address determines how the DBS will respond to a second hookflash
during a call transfer on an SLT (Single-Line Telephone). By default, the
second hookflash will retrieve the held call.
To transfer a call on an SLT, the user
then dials the extension number to transfer the call to. If the extension is busy
or not answered, the SLT user can hookflash again to either
or retrieve the held call. depending on the
this address.
The following table further explains the SLT call transfer process for both
settings:
Hookflash
Control Settings
If SLT Flash Control is Set to “0” . . .
--
;;eh;y;r
hookflashes to place a call
hookflashes
setting.(“O”
to place the call on hold,
returu
to dial tone
or
“l”, respectiveiy)
If SLT Flash Control Is Set to “1” . . .
--
i;eh;y;r
hookflashes to place a call
in
-- The.user dials an extension number to-- The user dials an extension number to
transfer the call. The extension istransfer the call. The extension is
busy or does not answer.
busy.
-- The user hookflashes a second time-- The user hookflashes a second time
to receive dial tone.
-- The user dials another extension*.
to retrieve the held call.
-- The user can then hookflash a third
time to place the call on hold and
-- When the extension rings, the user
receive dial tone.
hangs up to transfer the held call.
-- The user dials another extension.
*
Or, the user can hookflash a third
-- When the extension rings, the user
time to retrieve the held call.hangs up to transfer the held call.
NOTE: This address does not affect how the hookflash functions when the
SLT user is listening to dial tone.
Use this address to enable or disable the use of an Alternate Attendant phone.
By default, the Alternate Attendant is enabled.
When enabled, the Alternate Attendant phone receives overflow intercom
calls from the Primary Attendant. The Alternate Attendant also has full
access to Attendant features.
Programming
I
Related Programming
Attendant Overflow for Primary Attendant (CPC-B Version 1.0 only):
FFl 2#
Extension Numbers (assigning to ports): FF3 (ExtPort)# l#
1#
22# (l-15)#
FFI 2# 1# 13#
O=Disables
l=Enables
(0 or
t
I
l)#
the Alternate Attendant.
the Alternate Attendant.
(ExtNo.)#
.
Notes
Terminal Type: FF3 (ExtPort)# 2#
Alternate Attendant Phone Settings In Later
(Type)#
DBS
Versions.
In
CPC-B
Version 2.0 and above, and in all CPC-AII versions, you can program Second,
Third, and Fourth Attendant phones instead of just one Alternate Attendant.
See
FF12# l# 24# thru 26#
Limitations on Assigning Attendant Phones. The
for more information.
DBS system always
.
recognizes the Primary Attendant location at extension port 1, with extension
number 10 or 100; this cannot be changed. However, you can change the
assignment of the Alternate Attendant -- but it is recommended that you leave
its default extension number at 11 or 101, so that a DSS/BLF console can be
used with it. (The Alternate Attendant is assigned by default to port 2, but it
can be reassigned to another port --
Use this address to determine how intercom calls from an Attendant phone
are announced at extension phones -- by ringing the extension, or by
immediately establishing a voice path over the extension loudspeaker. By
default, a voice path is established when an Attendant dials an extension.
After the connection is established, the Attendant can change from voice to
ring (or vice versa) by dialing “ 1”.
Programming
I
Related Programming
Alert Tone for Voice Calls:
FFl
2# l#
14#I
(0
O=Ring
l=Voice
FFI 2# l# 16#
tone intercom calling from Attendant.
intercom calling from Attendant.
orl)#
+
I
(0 or
l)#
Notes
DBS-70-400
Interaction With VAU.
VAU is used, the VAU will not answer a call from an Attendant unless the
Attendant dials a “1” after dialing the VAU.
DBS Manual - issued
If this address is set to “Voice intercom calling” and a
Use this address to determine how intercom calls from another extension will
be announced at extension phones -- by ringing the extension, or by
imrnediately establishing a voice path over the extension loudspeaker. By
default, a voice path is established when an extension dials another extension
-- the called party can hear and talk to the caller without lifting the handset.
After the connection is established, the caller can switch from voice to ring
(or vice versa) by dialing “1”.
Programming
Related Programming
Alert Tone for Voice Calls:
FFl 2# 1# 15#
O=Tone intercom calling from extension.
l=Voice intercom calling from extension.
FFl 2# 1# 16#
(0 or
4
I
(0 or
I)#
l)#
Notes
Page
l-20
Interaction
With
VAU.
If this address is set to “Voice intercom calling” and a
VAU is used, the VAU will not answer a call from an extension unless the
extension dials a “1” after dialing the VAU.
This address determines if Attendant Override, Busy Override, and Offhook
Voice Announce (OHVA) calls are preceded by an alert tone. By default, the
alert tone is disabled.
This feature is governed by state law --
Programming
Related Programming
Busy Override Send: FF3
Busy Override Receive:
Page Group Extensions:
before a long-distance call), the system will look at the
number dialed, whether it’s a “1” or not. This would severely limit the
capability of TRS and LCR, which are based on 3-digit area codes.
If “1” is selected (“1”
system will ignore the first dialed digit (could be “0” or “1”) and look at the
next three digits dialed as the area code.
DBS Manual - Issued
is
required before dialing a long-distance call), the
If
“0”
is selected above (,‘l” is
8/l/95
uot
required
fiist
three digits of the
Page 1-23
Chapter
SSD Name Display
DBS
Manual
-
Issued
8/l/95
DBS-70-400
Software Version: AH Versions
Address:
Description
Programming
FFl 2# l# 19#
TJse
this address to determine how many SSD (System Speed Dial) names can
be displayed at a time on large-display phones, whenever an SSD menu is
displayed.
When 5 names are displayed (default setting), the maximum length for each
name is 16 characters. When 10 names are displayed, the maximum length
for each name is 5 characters.
(0 or
l)#
Related Programming
Override TRS with SSD Numbers:
SSD Display Restriction:
CPC-A Version 3.3 or higher; CPC-All; and CPC-B Version 5.0 or higher
(2-9 or
This program is only used with third-party API applications. Its purpose is to
designate which Analog Extension Card (AEC) is used for voice channel
connections to the API product.
2-18)#
1
FFl 2# l# 20#
(2-9
oy
2118)#
t
Analog Extension Slot used for voice
paths to a third-party API product.
This address determines which ringing pattern is used for transferred calls to
devices connected to analog extension ports. By default, the ringing pattern
is .4 seconds on
This setting is typically used to assign specific ringing patterns for calls
transferred to a modem, or for
transferred calls.
13.6
seconds off.
SLTs
that require distinctive ringing for
FFl 2# l# 22# (O-6)#
f
Setting (in seconds):
O=.4on/ 3.6 off
l=.8on I .2
2=.8on/ .2 off /.8
3=.8on
4=.8on
5=.8on/ 5.2 off
6=.8on
Analog Transfer Ring Pattern Setting for CPC-AN and CPC-B.
Analog Transfer Ping Pattern for CPC-AI1 (all versions) and CPC-B (Version
2.11
orhigher)issetinFFl
DBS Manual - Issued
2#
1#31#.
8/l/95.
The
Page l-27
Chapter 1. System Programming
(FFl)
Section
Attendant Overflow for Primary Attendant
Software Version:
Address:
FFl 2# l# 22# (l-15)#
CPC-B Version 1 .O only
400-Programming
Description
Programming
This address determines the maximum number of trunk calls that can be
stacked
at the Primary Attendant phone. By default, up to 8 calls can be
stacked at a time.
Calls exceeding the set limit are automatically transferred to other extensions.
To determine which extensions receive ovefflow trunk calls, use the Day and
Night Delayed Ring tables
(FF4
5#,
FF4
6#,
and FF4 9#
2#).
The following types of calls can be stacked at the Primary Attendant:
l
Incoming trunk calls.
l
Hold recalls.
l
Transferred recalls.
l
Hunt group recalls.
l
Call reversions.
FFl 2# I# 22# (l-15)#
f
Number of Calls That Can Be Stacked
(default: 8)
Related Programming
Attendant Hold Recall Timer:
Extension Hold Recall Timer:
Attendant Transfer Recall Timer: FFl 3# 4# (0-12)#
Extension Transfer Recall Timer: FFl 3# 5# (0-12)#
Attendant Hunt Group Recall Timer:
Extension Hunt Group Recall Timer:
Attendant Call Reversion Timer:
Use this address to set the AEC card (VB-43621A) to provide a positive
disconnect signal, and determine the duration of the signal. By default, the
disconnect signal is not sent.
If set, analog extension ports will provide a disconnect signal (open loop)
upon hangup. Sending this signal allows quick disconnect from third-party
voice mail systems.
FFI 2#
l#
23# (0-15)#
O=No
disconnect signal.
l=lOO
ms signal will be sent.
2=200
3=300
4=400
5=500
6=600
7=700
8=800
t
ms signal will be sent.
ms signal will be sent.
ms signal will be sent.
ms signal will be sent.
ms signal will be sent.
AEC Disconnect Signal Duration for CPC-B Versions.
5.0 and higher, the AEC Disconnect Signal Duration is set in
DBS
Manual - Issued
8/l/95
(ExtPort)# 35#
(ExtPort)# 46#
For CPC-B Version
FF12# l# 35#.
(0 or l)#
(0 or
DBS-70-400
l)#
Section 400-Programming
Second Attendant Position
Software Version:
Address:
FFI 2# I#
CPC-All (all versions) and CPC-B Version 2.0 or higher
24#
(11-69 or
10%699)#
Chapter 1. System Programming
(FFl)
Description
Programming
This address assigns an extension number as the
By default, the Second Attendant position is extension 101.
When all line appearances at the Primary Attendant are busy, calls will
transfer in sequence to the Second. Third, and Fourth Attendants. If all line
appearances are busy on all Attendants, calls will transfer to the Attendant
Transfer Extension (if assigned).
To assign a Second Attendant position . . .
FFl
2#1#
24#
(11-69
or
101
Second
to699)#
Attendant position.
+
Extension Number
(default:
To clear the Second Attendant position . . .
FFl 2#
1#
24#
11
or 101)
CONF ON/OFF
Related Programming
Extension Number Digits:
Third Attendant Position:
Fourth Attendant Position:
Attendant Transfer Extension:
Extension Numbers (assigning to ports): FF3
Notes
Programming Restrictions.
Attendant port before its extension number can be programmed or cleared.
Also, use another phone to program or clear its extension number (e.g., you
can’t use ext. 101’s phone to program ext. 101 as the Second Attendant
position).
Limitations on Assigning Attendant Phones.
leave the Second Attendant at the default assignment (extension 11 or
so that a DSS/BLF console can be used. System default for the Primary
Attendant phone is extension 10 or 100, assigned to port 1 -- and Primary
Attendant assignments cannot be changed.
Version:CPC-Ail (all versions) and CPC-8 Version 2.0 or higher
FFl 2#
l# 25#
(11-69 or
Section 400-Programming
101-699)#
Description
Programming
This address assigns an extension number as the Third Attendant position.
By default, no extension is assigned as the Third Attendant.
When all line appearances at the Primary Attendant are busy, calls will
transfer in sequence to the Second, Third, and Fourth attendants. If all line
appearances are busy on all Attendants, calls will transfer to the Attendant
Transfer Extension (if assigned).
To assign a Third Attendant position . . .
FFl 2# 1# 25# (11-69
or 101 to
699)#
t
Extension Number
(default:
To clear the Third Attendant position . . .
FFl 2# l# 25#
no Third Attendant assigned)
CONF ON/OFF
Related Programming
Extension Number Digits:
Second Attendant Position: FF 1 2# l#
Fourth Attendant Position: FFl
Attendant Transfer Extension: FFI 2# l#
Extension Numbers (assigning to ports): FF3 (ExtPort)# l#
Notes
Page 1-32
Programming Restrictions.
Attendant port before its extension number can be programmed or cleared.
Also, use another phone to program or clear its extension number (e.g., you
can’t use ext. 102’s phone to program ext. 102 as the Third Attendant
I
position).
Limitation on Assigning the Third Attendant.The
allow you to assign extension 10 or 100 as the Third Attendant position. This
is the system default for the Primary Attendant phone, which cannot be
CPC-All (all versions) and CPC-B Version 2.0 or higher
(11-69 or
10%699)#
Chapter 1. System Programming
(FFl)
Description
Programming
This address assigns an extension number as the Fourth Attendant position.
By default, no extension is assigned as the Fourth Attendant.
When all line appearances at the Primary Attendant are busy, calls will
transfer in sequence to the Second, Third, and Fourth Attendants. If
appearances are busy on all Attendants, calls will transfer to the Attendant
Transfer Extension (if assigned).
To assign a Fourth Attendant position . . .
FFl 2# I# 26#
To clear the Fourth Attendant position . . .
FFl 2# l# 26#
(11-69 or 101 to
Extension Number
(default:
CONF ON/OFF
f
no Fourth Attendant assigned)
699)#
all
line
Related Programming
Extension Number Digits:
Second Attendant Position:
Third Attendant Position:
Attendant Transfer Extension:
Extension Numbers (assigning to ports): FF3
Notes
DBS-70-400
Programming Restrictions.
Attendant port before its extension number can be programmed or cleared.
Also, use another phone to program or clear its extension number (e.g., you
can’t use ext. 103’s phone to program ext. 103 as the Fourth Attendant
position).
Limitation on Assigning the Fourth Attendant.
allow you to assign extension 10 or 100 as the Fourth Attendant position.
This is the system default for the Primary Attendant phone, which cannot be
Use this address to enable or disable the Attendant Override feature. which
allows an Attendant phone to “barge into” a trunk or intercom call in progress
on any extension -- even if the extension has been programmed to block
barge-ins. By default, Attendant Override is enabled.
When a barge-in occurs, all three parties can hear and talk to each other.
Use this address to enable or disable Delayed Ringing for intercom calls. By
default, Extension
Delayed Ringing is a call-forwarding feature for unanswered calls -- if an
incoming call is not answered at one extension, the system will send the call
to another extension.
NOTE:
key.
Programming
CPC-All (all versions) and CPC-6 Version 2.0 or higher
(0 or
The extension to which the call is forwarded must have a DSS/BLF
l)#
(BLF)
Delayed Ringing is disabled.
FFl
2#1# 30# (0
O=Extension
l=Extension Delayed Ringing is enabled.
Delayed Ringing is disabled.
or
t
l)#
Related Programming
Extension Delayed Ring Table:
Extension Delayed Ring Timer (CPC-B 2.0 or higher):
Call Forward-No Answer Timer (CPC-B prior to 2.0):
Analog Transfer Ring Patterns (vary depending on analog connection)
Address
I
Setting
0
1
Use this address to choose a distinctive ringing pattern for calls transferred to
analog SLT phones. This setting is typically used for calls transferred to a
modem, or for SLT phones requiring distinctive ringing for transferred calls,
There are 7 different patterns (numbered
O-6)
to choose from. The pattern for
each setting depends on the analog connection --
*
an SLT phone connected directly to an AEC card;
l
an SLT phone connected to an OPX Adapter; or
l
an SLT phone connected to an SLT-A
FFl 2# I# 31#
(6port
(0-6)#
Adapter).
Transfer Ring Pattern setting
(see table below)
Ring Pattern (no. of seconds on/off) for SLT phones connected to . . .
II
AEC Card
son/40ff
lon/.25off/lon/.25off/
OPX Adapter
5on135off
3onlloff
SLT Adapter (SLT-A)
25onI .25
.25onI
offI25onI
3.5
off
3.5
off
2
3
4
5
6
lon/.25off(lon/3off
1
lonl3off
1
onl6off
1
onl4offll
onl2off
onl7off
II
I
2onl2off
1 on/2
I 1
on/
1
onl5off
1
onl7off
Related Programming
Analog Transfer Ring Pattern (CPC-A 3.21 or higher):
Terminal Type: FF3
Extension Ring Pattern:
Section 400-ProgrammingChapter 1. System Programming
(FFl)
Multiple
DID/DNIS
Software Version:
Address:
FFl 2# l# 32#
Description
CPC-B Version 4.0
(0 or
l)#
or higher
Use this address to enable or disable Multiple DID for analog trunks, or
Multiple DID and DNIS for Tl trunks. By default. Multiple DID/DNIS is
disabled.
With Multiple DID/DNIS enabled, one DID or DNIS number can be assigned
to multiple extensions, which will simultaneously ring when an outside caller
dials the DID or DNIS number.
l
DID
stands for “Direct Inward Dialing.” DID can be used only in systems
using analog trunks exclusively (no other types of trunks are used in the
system). Up to 500 DID numbers can be assigned to extension numbers in
FFl8# 3#
l
DNIS
available only with the Tl Interface. You can use DID and
(0000-9999)#
(ExtNo.)#.
stands for “Dialed Number Identification Service.” DNIS is
DNIS
simultaneously in a Tl system. Up to 500 DNIS numbers can be assigned
to extension numbers in
FFl 8# 4# 7# (0000-9999)#
(lo-69 or
lOO-699)#,
in addition to the 500 DID numbers allowed.
Programming
Related Programming
Inbound DID Dial Numbers:
DID/DNIS
DNIS Number Setting:
DID Flexible Ringing Assignments:
(000000- 11111
DNIS Flexible Ringing Assignments:
(000000-llllll)#
FFl 2# l# 32#
O=Disabies
l=Enables
FFl 8# 3# (0000-9999)# (loo-699)##
(enabling trunks for):
FFl 8# 4# 7# (0000-9999)# (lo-69
l>#
(0
or
l)#
$
Multiple DID/DNIS ringing.
Multiple
FFl 8# 4# 6# (Trunk)# 2#
FFl 8# 5# (DIDNo.)# (ExtNo.)#
FFl 8# 6# (DNISNo.)#
DID/DNIS
ringing.
(0-2)#
or
100-699)#
(ExtNo.)#
Extension Numbers (assigning to ports): FF3 (ExtPort)# l#
CPC-All (all versions) and CPC-B Version 3.1 or higher
(0 or
l)#
Chapter 1. System Programming
(FFI)
Description
Programming
This address determines whether the DBS system will automatically close the
paging circuit 60 seconds after a page is initiated. By default, the paging
circuit is left open indefinitely, until the paging person closes the circuit by
hanging up.
CPC-All (all versions) and CPC-B Version 3.1 or higher
Use this address to specify a distinctive ring pattern for DISA calls on SLT
phones, or follow the Analog Transfer Ring Pattern setting. By default, the
pattern is 1 second on / 3 seconds off.
This address determines whether (and how many) final digits of a
phone number are transmitted to Voice Mail, in cases where the DID/DMS
trunk is assigned to ring directly to Voice Mail (not to a DBS extension
phone). This address allows
system that is not connected to a physical extension.
To implement this feature, assign the DID/DNIS trunks to ring at the Voice
Mail system (using FF4 ring assignment addresses). Once Voice Mail
answers, the DBS sends a DID/DMS Answer Code that signals the Voice
Mail system to open the appropriate mailbox, plus the final DID/DNIS digits
(if any) specified in this address.
Programming
I
CPC-8 Version 6.0 or higher
1 or
O=No
DID/DNIS digits are transmitted (only the Answer Code).
l=Answer Code, then final 4
2=Answer Code, then final 3 DBYDMS digits are transmitted.
2)#
DWDNIS
FFl 2# 1# 36# (0,l or2)#
calls to be routed to a Voice Mailbox
t
DID/DMS
digits are transmitted.
DlD/DNTS
Related Programming
DBXDMS
DlD/DMS
Inbound DID Dial Numbers:
DMS Number Setting:
Terminal Type: FF3
Ringing Assignments (trunks to extensions):FF4 addresses
Notes
DIDIDNIS Digit Transmission.
that are assigned as Voice Mail.
Voice Mail Ports and Hunt Groups.
specific Voice Mail port or a Voice Mail hunt group.
Second Hunt Group.
programmed to transfer calls to a second hunt group, the
This feature can be used with Panasonic’s Voice
Mail system or with third-party Voice Mail systems. If the feature is used
with third-party Voice Mail systems, the Voice Mail can be connected through
analog extension ports or OPX ports.
Call Forward ID Code
DNIS
call is assigned to ring an extension, and the extension is programmed
for
DIDfDNIS
Calls
To An Extension.If
a
DIDI
to forward to Voice Mail, only the Call Forward ID Code will be transmitted
to Voice Mail (the DID/DNIS digits will not).
DZDfDNZS
Data Transmission.
The DID/DNIS digits are transmitted over
the API link using the existing API key code packet.
Use this address to specify a DID/DNIS Answer Code. The Answer Code is
used for routing DID/DNIS calls to a Voice Mailbox system that is not
connected to a physical extension.
To implement this feature, assign DID/DNIS trunks to ring directly to the
Voice Mail system using FF4 ring assignment addresses. Once Voice Mail
answers, the DBS sends the DID/DNIS Answer Code, which signals the
Voice Mail system to open the appropriate mailbox.
Programming
I
Related Programming
FF1 2# 1# 37#
DID/DNIS
Valid Entries: O-9, *, #, or REDIAL (pause)
(NNNNNN)#
t
Answer Code
(up to 6 characters)
Notes
DID/DMS
DID/DNIS
Inbound DID Dial Numbers:
DNIS Number Setting:
Terminal Type: FF3
Ringing Assignments (trunks to extensions): FF4 addresses
Assigning the
Mode.
phone, or from a key phone where the programming access code has been
entered. Press
Code of up to 6 characters, including O-9, *, #, or REDLAL (for “pause”).
DIDIDNIS Digit Transmission.
that are assigned as Voice Mail.
to a Voice Mailbox:
(enabling trunks for):
FFl 8# 4# 7# (OOOO-9999)## (lo-69
(ExtPort)# 2# (Type)#
DIDIDNIS
The DlD/DNIS Answer Code may be entered from an Attendant
specific Voice Mail porr or a Voice Mail hunt group.
Second Hunt Group.
programmed to transfer calls to a second hunt group, the
not be transferred to
Third-Party Voice Mail.
If the DID/DNIS call rings into a hum group that is
the
second hunt group.
DID/DNTS
call will
This feature can be used with Panasonic’s Voice
Mail system or with third-party Voice Mail systems. If the feature is used
with third-party Voice Mail systems, the Voice Mail can be connected through
analog extension ports or OPX ports.
Call Forward ID Code for DZDIDNZS Calls To An Extension.Lf
a DID/
DNIS call is assigned to ring an extension, and the extension is programmed
to forward to Voice Mail, only the Call Forward ID Code will be transmitted
to Voice Mail (the DID/DNIS digits will not).
DZDIDNIS
Data Transmission.
The
DIDPNIS
digits are transmitted over
the API link using the existing API key code packet.
The LCD Timer determines how long the DBS waits before displaying call
duration timing on the phone’s LCD. This Timer allows Caller ID
information (if available) to appear before the call duration timing is
displayed.
For example, if the LCD Timer is set to 5 seconds (default), call duration
timing will start displaying on the phone’s LCD 5 seconds after an outgoing
number is dialed, or 5 seconds after an incoming call is answered.
Programming
Related Programming
Call Duration Display:
FFl 2# l# 38#
FFl 2# l# l#
(0 or
(0,l
or
2)#
0=5
seconds
1= 16 seconds
2=30 seconds
l)##
SMDR Display Start Timer for CO Calls:
Notes
Page 1-48DBS Manual - issued
SMDR
The system begins the actual SMDR recording of the call according to the
SMDR Start Timer address (FFl2# l#
displayed, the LCD Timer has to
means the LCD Timer setting must be equal to or greater than the SMDR
Start Timer.
Caller ID Interaction. The
time that Caller ID information is displayed before the LCD changes to call
duration timing. However, the Timer also controls when call duration display
begins for all types of trunk calls, not just Caller ID calls.
This address
entered on an extension to unlock the Door Box. This applies to Door Boxes
connected to digital extension ports (not trunk ports).
Programming
I
Related Programming
Door Phone Extensions:
Door Opener Access Code:
Notes
Unlocking the Door Box During a Door Phone
“1” (Required), an extension user answering a door phone call would unlock
the door by pressing #3 NNNN * (where
“0” (Not required), the extension user answering the door phone call would
simply press
determines
FFl 2# l# 40#
#3*.
whether a Door Opener Access Code must be
(0 or
t
FFl 2# 9# (l-4)# l# (ExtPort)##
FFl 2# 9# (l-4)# 3# (0000-9999)#
NNNN=Access
l)#
O=Not
1=Required
required
Call.If this address is set to
Code). If set to
Unlocking the Door Box From Another Extension.The
unlocked from any other extension not engaged in a door phone call.
address is set to “1” (Required), dial ON/OFF #3 XXX NNNN * on any
extension (where XXX=Door Box extension number, and NNNN=Access
Code) to unlock the door. If set to “0” (Not required), dial ON/OFF #3
XXX * to unlock the door.
Hardware Requirement.
phone devices connected to the VB-437 11 Door Phone Adaptor, which
connects the Door Box to a digital extension port Door Boxes connected to
trunk ports use another Adaptor (VB-43701), and do not utilize the Access
The SMDR data sent to Serial Port CN6 can be programmed to include both
outbound and inbound calls, or it can be limited to outbound calls only. By
default, both outbound and inbound calls are recorded.
FFl 2# 2# 6#
(0 or 1 )#
t
O=Include
Hnclude
a
Bus Monitor Mode Interaction.
outbound calls only.
both inbound and outbound calls.
If the DBS is switched to Bus Monitor
mode for troubleshooting, the SMDR mode must be reactivated to resume
SMDR output. The SMDR mode can be reactivated from any Attendant
The SMDR data sent to Serial Port CN6 can be programmed to include a
header title (inserted every 60 lines on the SMDR report); or the header title
can be excluded from the report. By default, the header title is excluded.
The header title identifies the SMDR information in each column on the
report -- “Time,” “Duration,” “COW, etc.
I
FFl 2# 2# 8#
Bus Monitor Mode Interaction.
mode for troubleshooting, the SMDR mode must be reactivated to resume
SMDR output, The SMDR mode can be reactivated from any Attendant
phone by pressing ON/OFF -
If “XON/XOFF” is activated in this address, the DBS will stop the flow of
data when the SMDR device’s memory buffer becomes full, and resume the
flow when the buffer empties.
“XON/XOFF” should be deactivated (default setting) if a flow control
mechanism is present elsewhere in the interface (i.e., in the printer, or RTS
and CTS lines). A flow control mechanism should always be present in order
to prevent data from being lost during transmission.
(0 or
l)#
/
XOFF)
Programming
FFl 2# 2# 9#
O=DBS does
(flow control is present elsewhere).
l=DBS
(0 0’
not use
uses
“XON/XOFF’.
I)#
‘6XON/XOFF’
’
Notes
DBS
Buffer
maximum amount of data that the system can hold while the SMDR device is
emptying its buffer.
Software Version:CPC-All (all versions); CPC-B Version 1.0 or higher
Address:
FFl 2# 2# lO#
(0 or
l)#
Description
The baud rate used for the
1200 bps. By default, 300 bps is used for remote programming.
Programming
Related Programming
Notes
Remote
Modem Card Requirement for Remote Programming.
programming is provided through a modem card installed on the SCC card.
Two versions of the Remote Administration Interface (RAI) modem card are
available:
rate of each card, along with the SCC version with which it can be used:
Progamming
I&AI-A
and RAI-B.
DBS’s
internal
FFl 2# 2# lO#
ID Code:
FFl 4# (0000-9999)#
The following table shows the transmission
RAI
modem can be set to 300 or
(0 or
l)#
f
0=300 bps
1=1200
bus
Remote
Table 14.
RAI Modem Card Compatibility
RAI Version/Part No.
RAI-A (VB-43706)
/
RAI-B (VB-43707)
Restrictions for Two-Cabinet Systems Using Voice
1
300 or 1200
DES systems that have a Voice Mail system connected to an analog extension
port, the RAI card’s baud rate must be set to 300 bps. See
1991) for complete information.
RAI
Data Communications Parameters.
CPC-A, set the Serial Port parameters as follows:
l Parity: None
l
Data Length: 8 bits
l
Stop Bit Length: 1 bit
In CPC-B configurations, the DBS will automatically set these parameters for
the RAI card.