Panasonic
a
Supports DBS 576 and DBS 576HD Version 5.1
for Large-Display Phones
Section 722
IFM Courier
User Guide
DBS 576 and DBS 576HD
Version 5.1
Issued April 2002
Part No. 537X05901C
The contents of this manual are subject to change without notice and do not constitute
a commitment on the part of Panasonic Telecommunication Systems Company
(PTSC). Every effort has been made to ensure the accuracy of this document.
However, due to ongoing product improvements and revisions, Panasonic cannot
guarantee the accuracy of printed material after the date of publication nor can it
accept responsibility for errors or omissions. Panasonic will update and revise this
document as needed.
The software and hardware described in this document may be used or copied only in
accordance with the terms of the license pertaining to said software or hardware.
Reproduction, publication, or duplication of this manual, or any part thereof, in any
manner, mechanically electronically, or photographically is prohibited without
permission of the Panasonic Telecommunication Systems Company (PTSC).
© Copyright 2002 by Panasonic Telecommunication Systems Company (PTSC).
All rights reserved.
CONTENTS
USING COURIER VOICE MAIL FOR THE FIRST TIME.......... 5
QUICK TIPS FOR USING COURIER VOICE MAIL ................. 5
Accessing Voice Mail from an Outside Line.......................... 5
Understanding Feature Availability ....................................... 5
Accessing Voice Mail Quickly ............................................... 5
USING COURIER WITH A LARGE-DISPLAY PHONE ............ 6
Soft keys ............................................................................... 6
Telephone Keypad Activation ............................................... 6
Additional Information ........................................................... 6
LISTENING TO MESSAGES.................................................... 7
Listening to Messages...New & Old ...................................... 7
Playing a New or Old Message............................................. 7
Listen Options ....................................................................... 7
Forwarding Messages........................................................... 7
Comment Options ................................................................. 8
BOOKMARKING MESSAGES & CALLER ID CAPTURE ........ 8
Bookmarking Messages........................................................ 8
Capturing Caller ID ............................................................... 8
SENDING MESSAGES ............................................................ 9
Send Regular & Scheduled Messages ................................. 9
Sending a Regular Message................................................. 9
Sending a Scheduled Message ............................................ 9
Sending a Scheduled Message ............................................ 9
Send Options ........................................................................ 10
CALL......................................................................................... 10
Directing Calls to Telephone (Tel) or
Voice Mailbox (VMB) .......................................................... 10
Selecting or Setting up a Greeting ....................................... 10
Setting Up Your Personal Greeting....................................... 11
SETTING UP MESSAGE NOTIFICATION ............................... 12
External Message Notification .............................................. 12
Notify Menu........................................................................... 12
Setup and Activation of Notification Numbers (External) ..... 12
Changing Notify Sequence ................................................... 13
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3
FORWARDING CALLS AND MESSAGES............................... 13
Forwarding Calls ................................................................... 13
Setup and Activation of Notification Numbers (Extensions) . 13
Changing Call Forwarding Sequence .................................. 14
Forwarding Messages........................................................... 14
Setting Up Message Forwarding........................................... 14
Inputting Extensions.............................................................. 14
SETTING UP YOUR VOICE MAILBOX.................................... 15
Voice Mail Setup Screen—Functions ................................... 15
Routing Calls with Call Branching ........................................ 15
Adding/Changing Branching Options ................................... 16
Setting Up Distribution Lists.................................................. 16
Creating a Distribution List................................................... 16
Browsing Through a Distribution List .................................... 17
OFF HOOK VOICE ANNOUNCE ............................................. 17
Redirecting Calls................................................................... 17
4
DBS 576 issued April 2002 576-51-722
USING COURIER VOICE MAIL FOR THE FIRST TIME
USING COURIER VOICE MAIL FOR THE FIRST TIME
Dial into the Voice Mail System by entering the Access Number provided by your System Administrator.
Internal Voice Mail Extension Number: ___________
As a first time user, the system will prompt you through the setup of your personal
Voice Mail Box. The Tutorial will guide you through entering the following personal
Mailbox information:
• Entering your personal Mailbox Password
• Recording your Name
• Recording your personal Mailbox Greeting
When finished, the system will automatically take you into your personal Mailbox.
From here, you can access the various Mailbox features of the Courier system.
QUICK TIPS FOR USING COURIER VOICE MAIL
Accessing Voice Mail from an Outside Line
Dial the phone number assigned to the Courier System from an outside line. When the
Courier answers, press the asterisk (*) key on your phone to access the Voice Mail
Center. Following the commands, enter your mailbox number and password to access
your personal Mailbox.
External Voice Mail Telephone Number: ______________
Understanding Feature Availability
The following features must be set up for you by your System Administrator before you
can use them:
Distribution List, Branching, Message Forwarding, Call Screening, Off Hook Voice
Announce, Call Record, Call Record Notify, Notify on Urgent Messages Only, Call
Forwarding, Reply, Auto Receipt, Call Queuing, and CID Routing.
Accessing Voice Mail Quickly
• When dialing into the Courier from an outside line, upon hearing the main greeting,
you can dial # followed by the extension number to get you to the party's personal
greeting without ringing the users telephone.
• You can always bypass a personal greeting by dialing # at any time during the
greeting. After dialing pound, you will hear a short tone indicating that you can
begin recording your message.
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IFM Courier for Large Display Telephone User Guide
USING COURIER WITH A LARGE-DISPLAY PHONE
Soft keys
Soft Keys
right of the large screen that correspond to
the various features of the Courier application. Some features are noted as toggle on/
off, and are activated and deactivated by
pressing the corresponding Soft Key.
Telephone Keypad Activation
In addition to using the Soft Keys to navigate through the Courier features, you may
also use the telephone keypad. Numbers 19, and (*) correspond to the screen’s display
as noted above.
Additional Information
Below the screen heading (Example: Voice
Mail Setup) you will find various prompts
that guide you around or out of the current
function screen.
Most of the screens display
which always brings you back to the main
Voice Mail Menu.
are the buttons to the left and
# to VM Menu
6 DBS 576 issued April 2002 576-51-722