Panasonic CS-TE9HKE-5, CU-TE9HKE-5, CS-TE12HKE-5, CU-TE12HKE-5 service manual

Order No. MAC0802014C2

Air Conditioner

CS-TE9HKE-5 CU-TE9HKE-5
CS-TE12HKE-5 CU-TE12HKE-5

TABLE OF CONTENTS

1 Safety Precautions ----------------------------------------------- 2
2 Specifications ----------------------------------------------------- 4

2.1. CS-TE9HKE-5 CU-TE9HKE-5 ------------------------ 4

2.2. CS-TE12HKE-5 CU-TE12HKE-5 --------------------- 6

3Features------------------------------------------------------------- 8
4 Location of Controls and Components ------------------- 9

4.1. Product Overview------------------------------------------ 9

5Dimensions--------------------------------------------------------10

5.1. Indoor Unit--------------------------------------------------10

5.2. Outdoor Unit -----------------------------------------------11

6 Refrigeration Cycle Diagram --------------------------------12
7 Block Diagram ----------------------------------------------------13
8 Wiring Connection Diagram --------------------------------14

8.1. Indoor Unit--------------------------------------------------14

PAG E PAG E

8.2. Outdoor Unit ----------------------------------------------- 15

9 Electronic Circuit Diagram----------------------------------- 16

9.1. Indoor Unit ------------------------------------------------- 16

9.2. Outdoor Unit ----------------------------------------------- 17

10 Printed Circuit Board ------------------------------------------ 18

10.1. Indoor Unit ------------------------------------------------- 18

10.2. Outdoor Unit----------------------------------------------- 19

11 Installation Instruction ---------------------------------------- 20

11.1. Select The Best Location ------------------------------ 20

11.2. Indoor/Outdoor Unit Installation Diagram ---------- 20

11.3. Indoor Unit ------------------------------------------------- 21

11.4. Outdoor Unit----------------------------------------------- 24

12 Operation and Control ---------------------------------------- 27

12.1. Basic Function -------------------------------------------- 27

© 2008 Panasonic HA Air-Conditioning (M) Sdn. Bhd.
(11969-T). All rights reserved. Unauthorized copying
and distribution is a violation of law.

12.2. Airflow Direction ------------------------------------------ 29

12.3. Quiet operation (Cooling Mode/Cooling area
of Dry Mode)----------------------------------------------- 29

12.4. Powerful Mode Operation ------------------------------ 30

12.5. ON Timer Control ---------------------------------------- 31

12.6. OFF Timer Control --------------------------------------- 31

12.7. Auto Restart Control-------------------------------------31

12.8. Indication Panel------------------------------------------- 31

12.9. Ionizer Operation ----------------------------------------- 32

13 Protection Control ---------------------------------------------- 34

13.1. Protection Control For All Operations --------------- 34

13.2. Protection Control For Cooling & Soft Dry
Operation--------------------------------------------------- 35

13.3. Protection Control For Heating Operation --------- 36

14 Servicing Mode -------------------------------------------------- 37

14.1. Auto OFF/ON Button ------------------------------------ 37

14.2. Select Remote Control Transmission Code------- 37

14.3. Remote Control Button --------------------------------- 38

15 Troubleshooting Guide --------------------------------------- 39

15.1. Refrigeration Cycle System --------------------------- 39

15.2. Breakdown Self Diagnosis Function ---------------- 41

15.3. Error Codes Table --------------------------------------- 42

16 Disassembly and Assembly Instructions -------------- 43

16.1. Disassembly of Indoor Unit --------------------------- 43

16.2. Outdoor Electronic Controller Removal
Procedure-------------------------------------------------- 48

17 Technical Data --------------------------------------------------- 49

17.1. Operation Characteristics ----------------------------- 49

17.2. Sensible Capacity Chart ------------------------------- 57

18 Exploded View and Replacement Parts List----------- 58

18.1. Indoor Unit------------------------------------------------- 58

18.2. Outdoor Unit ---------------------------------------------- 60

1 Safety Precautions

• Read the following “SAFETY PRECAUTIONS” carefully before perform any servicing.

• Electrical work must be installed or serviced by a licensed electrician. Be sure to use the correct rating of the power plug and
main circuit for the model installed.

• The caution items stated here must be followed because these important contents are related to safety. The meaning of each
indication used is as below. Incorrect installation or servicing due to ignoring of the instruction will cause harm or damage, and
the seriousness is classified by the following indications.

This indication shows the possibility of causing death or serious injury.

This indication shows the possibility of causing injury or damage to properties.

• The items to be followed are classified by the symbols:

This symbol denotes item that is PROHIBITTED from doing.

• Carry out test running to confirm that no abnormality occurs after the servicing. Then, explain to user the operation, care and
maintenance as stated in instructions. Please remind the customer to keep the operating instructions for future reference.

1. Engage dealer or specialist for installation and servicing. If installation or servicing done by the user is defective, it will cause water leakage,
electrical shock or fire.

2. Install according to this installation instructions strictly. If installation is defective, it will cause water leakage, electric shock or fire.

3. Use the attached accessories parts and specified parts for installation and servicing. Otherwise, it will cause the set to fall, water leakage, fire
or electrical shock.

4. Install at a strong and firm location which is able to withstand the set’s weight. If the strength is not enough or installation is not properly done,
the set will drop and cause injury.

5. For electrical work, follow the local national wiring standard, regulation and the installation instruction. An independent circuit and single outlet
must be used. If electrical circuit capacity is not enough or defect found in electrical work, it will cause electrical shock or fire.

6. This equipment is strongly recommended to install with Earth Leakage Circuit Breaker (ELCB) or Residual Current Device (RCD).
Otherwise, it may cause electrical shock and fire in case equipment breakdown or insulation breakdown.

7. Use the specified cable and connect tightly for indoor/outdoor connection. Connect tightly and clamp the cable so that no external force will be
acted on the terminal. If connection or fixing is not perfect, it will cause heat-up or fire at the connection.

8. Wire routing must be properly arranged so that control board cover is fixed properly. If control board cover is not fixed perfectly, it will cause
heat-up or fire at the connection point of terminal, fire or electrical shock.

9. When carrying out piping connection, take care not to let air substances other than the specified refrigerant go into refrigeration cycle.
Otherwise, it will cause lower capacity, abnormal high pressure in the refrigeration cycle, explosive and injury.

10. Do not install outdoor unit near handrail of veranda. When installing air-conditioner unit at veranda of high rise building, child may climb up to
outdoor unit and cross over the handrail and causing accident.

2

11. This equipment must be properly earthed. Earth line must not be connected to gas pipe, water pipe, earth of lightning rod and
telephone. Otherwise, it may cause electric shock in case equipment breakdown or insulation breakdown.

12. When connecting the piping, do not allow air or any substances other than the specified refrigerant to enter the refrigeration cycle.
Otherwise, this may lower the capacity, cause abnormally high pressure in the refrigeration cycle, and possibly result in explosion and
injury.

13. Do not damage or use unspecified power supply cord. Otherwise it will cause fire or electric shock.

14. Do not modify the length of the power supply cord or use extension cord, and do not share the single outlet with other electric
appliances. Otherwise, it will cause fire or electric shock.

15. It is desirable that the amount of residual oil is less than 40 mg/10m.
Thickness of copper pipes used with R410A must be more than 0.6 mm. Never use copper pipes thinner than 0.6 mm.

16. During installation, before run the compressor, confirm the refrigerant pipes are fixed. Operation of compressor without fixing the piping,
setting the valves at open condition, a burst may occur and cause injury.

17. After completion of installation or service, confirm there is no leakage or refrigerant gas. It may generate toxic gas when the refrigerant
contacts with fire.

18. Ventilate if there is refrigerant gas leakage during operation. It may cause toxic gas when refrigerant contacts with fire.

1. Do not install the unit at place where leakage of flammable gas may occur. In case gas leaks and accumulates at surrounding of the
unit, it may cause fire.

2. Carry out drainage piping as mentioned in installation instructions. If drainage is not perfect, water may enter the room and damage the
furniture.

3. Tighten the flare nut with torque wrench according to specified method. If the flare nut is over-tightened, after a long period, the flare may
break and cause refrigerant gas leakage.

4. Do not touch outdoor unit air inlet and aluminium fin. It may cause injury.

5. Select an installation location which is easy for maintenance.

6. Pb free solder has a higher melting point than standard solder; typically the melting point is 50qF – 70qF (30qC – 40qC) higher. Please use
a high temperature solder iron. In case of the soldering iron with temperature control, please set it to 700 ± 20qF (370 ± 10qC).
Pb free solder will tend to splash when heated too high (about 1100qF / 600qC).

7. Power supply connection to the air conditioner. Connect the power supply cord of the air conditioner to the mains using one of the following
methods.
Power supply point shall be the place where there is ease for access for the power disconnection in case of emergency. In some countries,
permanent connection of this room air conditioner to the power supply is prohibited.
i. Power supply connection to the receptacle using a power plug. Use an approved power plug with earth pin for the connection to the socket.
ii. Power supply connection to a circuit breaker for the permanent connection. Use an approved circuit breaker for the permanent connection.

It must be a double pole switch with a minimum 3.5 mm contact gap.

8. Do not release refrigerant during piping work for installation, servicing, reinstallation and during repairing a refrigerant parts. Take care
of the liquid refrigerant, it may cause frostbite.

9. Installation work: It may need two people to carry out the installation work.

10. Do not install this appliance in a laundry room or other location where water may drip from the ceiling, etc.

3

2 Specifications

2.1. CS-TE9HKE-5 CU-TE9HKE-5

ITEM UNIT INDOOR UNIT OUTDOOR UNIT

Performance Test Condition EUROVENT

C

Capacity

O
O

L

EER

I

N

G

Noise Level

H

Capacity

E
A
T

COP

I

N

G

Noise Level

Moisture Removal

Q-Lo

Lo

Air Volume

Me

Hi

Refrigeration Control Device — Expansion Valve

Refrigeration Oil

Refrigerant (R410A) g (oz) — 970 (34.2)

Height mm (inch) 298 (11-3/4) 540 (21-9/32)

Dimension

Net Weight kg (lbs) 8 (18) 34 (75)

Pipe Diameter

Standard Length m (ft) 7.5 (24.6)

Pipe Length Range m (ft) 3 (9.8) ~ 15 (49.2)

Height Difference m (ft) 5 (16.4)

Additional Gas Amount g/m (oz/ft) 20 (0.2)

Refrigeration Charge Less m (ft) 7.5 (24.6)

Drain Hose

Compressor

Width mm (inch) 799 (31-15/32) 780 (30-23/32)

Depth mm (inch) 139 (5-1/2) 289 (11-13/32)

Gas mm (inch) 9.52 (3/8)

Liquid mm (inch) 6.35 (1/4)

Inner Diameter mm 16 —

Length mm 650 —

Type — Hermetic Motor

Motor Type — Brushless (6-pole)

Rated Output W — 700

kW 2.50 (0.80 ~ 3.00)

kCal/h 2150 (690 ~ 2580)

Btu/h 8530 (2730 ~ 10200)

W/W 4.39 (4.57 ~ 4.11)

kcal/hW 3.77 (3.94 ~ 3.53)

dB-A (H/L/Q-Lo) 39/26/23 High 46

Power level dB 50 59

kW 3.60 (0.80 ~ 4.60)

kCal/h 3100 (690 ~ 3960)

Btu/h 12300 (2730 ~ 1570)

W/W 4.14 (4.85 ~ 4.00)

kcal/hW 3.56 (4.18 ~ 3.44)

dB-A (H/L/Q-Lo) 40/27/24 High 47

Power level dB 51 60

l/h 1.5

pt/h 3.2

3

/min (ft3/min)

m

3

/min (ft3/min)

m

3

/min (ft3/min)

m

3

m

/min (ft3/min)

cm

3

Cooling; 4.7 (166)

Heating; 5.8 (205)

Cooling; 5.3 (187)

Heating; 6.2 (219)

Cooling; 7.2 (254)

Heating; 8.4 (297)

Cooling; 9.2 (320) Cooling; 29.8 (1050)

Heating; 10.7 (380) Heating; 29.8 (1050)

— RB68A or Freol Alpha68M (320)

—

—

—

4

ITEM UNIT INDOOR UNIT OUTDOOR UNIT

Type Cross-Flow Fan Propeller Fan

Material ASG20K1 or ASG32K1 PP

Motor Type Transistor (8-pole) Induction (6-pole)

Input Power W 30 —

Fan

Heat Exchanger

Air Filter

Output Power W 30 25

Lo (Cool/Heat) rpm 910 / 980 —

Fan Speed

Fin Material Aluminium (Pre Coat) Aluminium

Fin Type Slit Fin Corrugated Fin

Row x Stage x FPI 2.1 x 11.4 x 23 2 x 24 x 17

Size (W x H x L) mm 640 x 304 x 25.4

Material Polypropelene —

Type One-Touch —

Me (Cool/Heat) rpm 1130 / 1240 —

Hi (Cool/Heat) rpm 1370 / 1510 770 / -

SHi (Cool/Heat) rpm 1430 / - —

36.4 x 504 x 713

684

1. Cooling capacities are based on indoor temperature of 27qC D.B. (80.6qF D.B.), 19.0qC W.B. (66.2qF W.B.) and outdoor air
temperature of 35qC D.B. (95qF D.B.), 24qC W.B. (75.2qF W.B.)

2. Heating capacities are based on indoor temperature of 20qC D.B. (68qF D.B.) and outdoor air temperature of 7qC D.B. (44.6qF
D.B.), 6qC W.B. (42.8qF W.B.)

Item Unit

ø Single

Power Source (Phase, Voltage, Cycle)

Input Power W

Starting Current A 4.0

Running Current A

Maximum current A 5.3

Power Factor %

Power factor means total figure of compressor, indoor fan motor and outdoor fan motor.

Power Cord

Thermostat Electrical

Protection Device —

Annual Consumption kWh 285

Number of core 3 (1.0mm)

Length m (ft) 1.5 (5)

V230

Hz 50

Cooling; 570 (175 ~ 730)

Heating; 870 (165 ~ 1.15k)

Cooling; 2.6

Heating; 4.0

Cooling; 95

Heating; 95

Note

• Specifications are subject to change without notice for further improvement.

5

2.2. CS-TE12HKE-5 CU-TE12HKE-5

ITEM UNIT INDOOR UNIT OUTDOOR UNIT

Performance Test Condition EUROVENT

C

Capacity

O
O

L

EER

I

N

G

Noise Level

H

Capacity

E
A
T

COP

I

N

G

Noise Level

Moisture Removal

Q-Lo

Lo

Air Volume

Me

Hi

Refrigeration Control Device — Expansion Valve

Refrigeration Oil

Refrigerant (R410A) g (oz) — 1.04k (36.7)

Height mm (inch) 298 (11-3/4) 540 (21-9/32)

Dimension

Width mm (inch) 799 (31-15/32) 780 (30-23/32)

Depth mm (inch) 139 (5-1/2) 289 (11-13/32)

Net Weight kg (lbs) 8 (18) 34 (75)

Pipe Diameter

Gas mm (inch) 12.7 (1/2)

Liquid mm (inch) 6.35 (1/4)

Standard Length m (ft) 7.5 (24.6)

Pipe Length Range m (ft) 3 (9.8) ~ 15 (49.2)

Height Difference m (ft) 5 (16.4)

Additional Gas Amount g/m (oz/ft) 20 (0.2)

Refrigeration Charge Less m (ft) 7.5 (24.6)

Drain Hose

Inner Diameter mm 16 —

Length mm 650 —

Type — Hermetic Motor

Compressor

Motor Type — Brushless (6-pole)

Rated Output W — 700

Type Cross-Flow Fan Propeller Fan

Material ASG20K1 or ASG32K1 PP

Motor Type Transistor (8-pole) Induction (6-pole)

Input Power W 30 —

Fan

Output Power W 30 30

Lo (Cool/Heat) rpm 1050 / 1200 —

Fan Speed

Me (Cool/Heat) rpm 1270 / 1380 —

Hi (Cool/Heat) rpm 1500 / 1560 830 / -

SHi (Cool/Heat) rpm 1560 / - —

kW 3.50 (0.80 ~ 4.00)

kCal/h 3010 (690 ~ 3440)

Btu/h 11900 (2730 ~ 13600)

W/W 3.68 (4.32 ~ 3.42)

kCal/hW 3.17 (3.73 ~ 2.94)

dB-A (H/L/Q-Lo) 42/29/26 High 48

Power level dB 53 61

kW 4.20 (0.80 ~ 5.50)

kCal/h 3610 (690 ~ 4730)

Btu/h 14300 (2730 ~ 18800)

W/W 3.96 (4.57 ~ 3.67)

Btu/hW 3.41 (3.94 ~ 3.15)

dB-A (H/L/Q-Lo) 42/33/30 High 50

Power level dB 53 63

l/h 2.0

pt/h 4.2

3

/min (ft3/min)

m

3

/min (ft3/min)

m

3

m

/min (ft3/min)

3

m

/min (ft3/min)

cm

3

Cooling; 5.4 (191)

Heating; 7.3 (258)

Cooling; 8.1 (215)

Heating; 8.2 (290)

Cooling; 9.0 (318)

Heating; 9.7 (342)

—

—

—

Cooling; 9.9 (350) Cooling; 31.0 (1090)

Heating; 11.2 (400) Heating; 31.0 (1090)

— RB68A or Freol Alpha68M (320)

6

ITEM UNIT INDOOR UNIT OUTDOOR UNIT

Fin Material Aluminium (Pre Coat) Aluminium

Fin Type Slit Fin Corrugated Fin

Heat Exchanger

Air Filter

Row x Stage x FPI 2.1 x 11.4 x 23 2 x 24 x 17

Size (W x H x L) mm 640 x 304 x 25.4

Material Polypropelene —

Type One-Touch —

36.4 x 504 x 713

684

1. Cooling capacities are based on indoor temperature of 27qC D.B. (80.6qF D.B.), 19.0qC W.B. (66.2qF W.B.) and outdoor air
temperature of 35qC D.B. (95qF D.B.), 24qC W.B. (75.2qF W.B.)

2. Heating capacities are based on indoor temperature of 20qC D.B. (68qF D.B.) and outdoor air temperature of 7qC D.B. (44.6qF
D.B.), 6qC W.B. (42.8qF W.B.)

Item Unit

ø Single

Power Source (Phase, Voltage, Cycle)

Input Power W

Starting Current A 4.9

Running Current A

Maximum current A 6.9

Power Factor %

Power factor means total figure of compressor, indoor fan motor and outdoor fan motor.

Power Cord

Thermostat Electrical

Protection Device —

Annual Consumption kWh 475

Number of core 3 (1.0mm)

Length m (ft) 1.5 (5)

V230

Hz 50

Cooling; 950 (185 ~ 1.17k)

Heating; 1.06k (175 ~ 1.50k)

Cooling; 4.4

Heating; 4.9

Cooling; 94

Heating; 94

Note

• Specifications are subject to change without notice for further improvement.

7

3Features

• Inverter Technology

- Wider output power range

- Energy saving

- Quick cooling

- Quick heating

- More precise temperature control

• Super Alleru-buster Filter

- Filter inactive various harmful airborne elements including allergens and bacteria

• Environment Protection

- Non-ozone depletion substances refrigerant (R410A)

• Long Installation Piping

- CS/CU-TE9/12HKE-5, long piping up to 15 meters

• Quality Improvement

- Random auto restart after power failure for safety restart operation

- Gas leakage protection

- Prevent compressor reverse cycle

- Inner protector to protect compressor

- Noise prevention during soft dry operation

• Operation Improvement

- Quiet mode to reduce the indoor unit operating sound

- Powerful mode to reach the desired room temperature quickly

- 24-hour timer setting

• Serviceability Improvement

- Breakdown Self Diagnosis function

8

4 Location of Controls and Components

4.1. Product Overview

4.1.1. Indoor Unit

4.1.2. Outdoor Unit

4.1.3. Remote Control

9

5 Dimensions

5.1. Indoor Unit

10

5.2. Outdoor Unit

11

6 Refrigeration Cycle Diagram

12

7 Block Diagram

13

8 Wiring Connection Diagram

8.1. Indoor Unit

14

8.2. Outdoor Unit

15

9 Electronic Circuit Diagram

9.1. Indoor Unit

16

9.2. Outdoor Unit

17

10 Printed Circuit Board

10.1. Indoor Unit

10.1.1. Printed Circuit Board

18

10.2. Outdoor Unit

10.2.1. Main Printed Circuit Board

19

11 Installation Instruction

11.1. Select The Best Location

INDOOR UNIT

• Do not install the unit in excessive oil fume area such as
kitchen, workshop and etc.

• There should not be any heat source or steam near the unit.

• There should not be any obstacles blocking the air
circulation.

• A place where air circulation in the room is good.

• A place where drainage can be easily done.

• A place where noise prevention is taken into consideration.

• Do not install the unit near the door way.

• Ensure the spaces indicated by arrows from the wall, ceiling,
fence or other obstacles.

• Recommended installation height for indoor unit shall be at
least 2.5 m.

OUTDOOR UNIT

• If an awning is built over the unit to prevent direct sunlight or
rain, be careful that heat radiation from the condenser is not
obstructed.

• There should not be any animal or plant which could be
affected by hot air discharged.

• Keep the spaces indicated by arrows from wall, ceiling,
fence or other obstacles.

• Do not place any obstacles which may cause a short circuit
of the discharged air.

• If piping length is over the rated length, additional refrigerant
should be added as shown in the table.

11.2. Indoor/Outdoor Unit
Installation Diagram

Model

TE9HKE-5 3/8” 1/4” 7.5 5 3 15 20

TE12HKE-5 1/2” 1/4” 7.5 5 3 15 20

Example: For TE9HKE-5
If the unit is installed at 10 m distance, the quantity of additional

refrigerant should be 50g ...... (10 - 7.5) m x 20 g/m = 50 g

Piping size

Gas Liquid

Rated

Length

(m)

Max

Elevation

(m)

Min.

Piping

Length

(m)

Max.

Piping

Lengt
h (m)

Additional

Refrigerant

(g/m)

20

11.3. Indoor Unit

11.3.1. HOW TO FIX INSTALLATION PLATE

The mounting wall is strong and solid enough to prevent it from
the vibration.

The centre of installation plate should be at more than 450 mm
at right of the wall.
The centre of installation plate should be at more than 450 mm
at left of the wall.
The distance from installation plate edge to ceiling should more
than 66 mm.
From installation plate left edge to unit’s left side is 20 mm.
From installation plate right edge to unit’s right is 70 mm.

: For left side piping, piping connection for liquid should be this

line.

: For left side piping, piping connection for gas should be about

50 mm from this line.

: For left side piping, piping connection cable should be about

750 mm from this line.

11.3.2. TO DRILL A HOLE IN THE WALL
AND INSTALL A SLEEVE OF
PIPING

1. Insert the piping sleeve to the hole.

2. Fix the bushing to the sleeve.

3. Cut the sleeve until it extrudes about 15 mm from the
wall.

Caution

When the wall is hollow, please be sure to use the
sleeve for tube ass’y to prevent dangers caused by
mice biting the connecting cable.

4. Finish by sealing the sleeve with putty or caulking
compound at the final stage.

1. Mount the installation plate on the wall with 5 screws or
more.
(If mounting the unit on the concrete wall, consider using
anchor bolts.)

• Always mount the installation plate horizontally by
aligning the marking-off line with the thread and using a
level gauge.

2. Drill the piping plate hole with ø70 mm hole-core drill.

• The center of the right piping hole is at the intersection of
lines extending vertically from the edge of the installation
plate and horizontally from the sideways arrow on the
installation plate (see figure above).

• The center of the left piping hole is at the intersection of
lines extending vertically from the downward arrow on
the installation plate and horizontally from the sideways
arrow on the installation plate (see figure above).

• Drill the piping hole at either the right or the left and the
hole should be slightly slanted to the outdoor side.

11.3.3. INDOOR UNIT INSTALLATION

1. For the right rear piping

2. For the right and right bottom piping

21

3. For the embedded piping

(This can be used for left rear piping and left bottom piping
also.)

22

11.3.4. CONNECT THE CABLE TO THE INDOOR UNIT

1. The inside and outside connecting cable can be connected without removing the front grille.

2. Connecting cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed 5 u 1.5 mm
cord, type designation 245 IEC 57 (H05RN-F) or heavier cord.

• Ensure the colour of wires of outdoor unit and the terminal Nos. are the same to the indoor’s respectively.

• Earth lead wire shall be longer than the other lead wires as shown in the figure for the electrical safety in case of the slipping
out of the cord from the anchorage.

• Secure the cable onto the control board with the holder (clamper).

11.3.4.1. WIRE STRIPPING AND CONNECTING REQUIREMENT

2

flexible

11.3.4.2. HOW TO CONNECT WIRE TO TERMINAL NO 4(L)

23

11.4. Outdoor Unit

11.4.1. INSTALL THE OUTDOOR UNIT

• After selecting the best location, start installation according
to Indoor/Outdoor Unit Installation Diagram.

1. Fix the unit on concrete or rigid frame firmly and
horizontally by bolt nut (ø10 mm).

2. When installing at roof, please consider strong wind and
earthquake. Please fasten the installation stand firmly
with bolt or nails.

Model A B C D

TE9HKE-5, TE12HKE-5 570mm 105mm 18.5mm 320mm

11.4.2. CONNECTING THE PIPING

Connecting The Piping To Indoor Unit

Please make flare after inserting flare nut (locate at joint portion of tube assembly) onto the copper pipe
(in case of using long piping).

Connect the piping

• Align the center of piping and sufficiently tighten the flare nut with fingers.

• Further tighten the flare nut with torque wrench in specified torque as stated in the table.

Model

TE9HKE-5 3/8” [42 N

TE12HKE-5 1/2” [55 N

Do not over tighten, over tightening cause gas leakage.

Piping size (Torque)

Gas Liquid

O

m] 1/4” [18 NOm)

O

m] 1/4” [18 NOm)

Connecting The Piping To Outdoor Unit

Decide piping length and then cut by using pipe cutter. Remove burrs from cut edge. Make flare after inserting the flare nut
(locate at valve) onto the copper pipe.
Align center of piping to valves and then tighten with torque wrench to the specified torque as stated in the table.

CUTTING AND FLARING THE PIPING

1. Please cut using pipe cutter and then remove the burrs.

2. Remove the burrs by using reamer. If burrs is not removed, gas leakage may be caused.
Turn the piping end down to avoid the metal powder entering the pipe.

3. Please make flare after inserting the flare nut onto the copper pipes.

24

11.4.3. EVACUATION OF THE EQUIPMENT

WHEN INSTALLING AN AIR CONDITIONER, BE SURE TO EVACUATE THE AIR INSIDE THE INDOOR UNIT AND PIPES in the
following procedure.

1. Connect a charging hose with a push pin to the Low side of a charging set and the service port of the 3-way valve.

• Be sure to connect the end of the charging hose with the push pin to the service port.

2. Connect the center hose of the charging set to a vacuum pump with check valve, or vacuum pump and vacuum pump
adaptor.

3. Turn on the power switch of the vacuum pump and make sure that the needle in the gauge moves from 0 cmHg (0 MPa) to

-76 cmHg (-0.1 MPa). Then evacuate the air approximately ten minutes.

4. Close the Low side valve of the charging set and turn off the vacuum pump. Make sure that the needle in the gauge does not
move after approximately five minutes.
Note: BE SURE TO FOLLOW THIS PROCEDURE IN ORDER TO AVOID REFRIGERANT GAS LEAKAGE.

5. Disconnect the charging hose from the vacuum pump and from the service port of the 3-way valve.

6. Tighten the service port caps of the 3-way valve at a torque of 18 N

7. Remove the valve caps of both of the 2-way valve and 3-way valve. Position both of the valves to “OPEN” using a hexagonal
wrench (4 mm).

8. Mount valve caps onto the 2-way valve and the 3-way valve.

• Be sure to check for gas leakage.

O

m with a torque wrench.

CAUTION

• If gauge needle does not move from 0 cmHg (0 MPa) to -76 cmHg (-0.1 MPa), in step above take the following measure:

• If the leak stops when the piping connections are tightened further, continue working from step .

• If the leak does not stop when the connections are retightened, repair the location of leak.

• Do not release refrigerant during piping work for installation and reinstallation. Take care of the liquid refrigerant, it may cause frostbite.

11.4.4. CONNECT THE CABLE TO THE OUTDOOR UNIT

1. Remove the control board cover from the unit by loosening the screw.

2. Connecting cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed 5 x 1.5 mm
cord, type designation 245 IEC 57 (H05RN-F) or heavier cord.

3. Secure the cable onto the control board with the holder (clamper).

4. Attach the control board cover in its original position with the screw.

5. For wire stripping and connection requirement, refer to page 23 of indoor unit.

2

flexible

25

11.4.5. PIPE INSULATION

1. Please carry out insulation at pipe connection portion as mentioned in Indoor/Outdoor Unit Installation Diagram. Please wrap
the insulated piping end to prevent water from going inside the piping.

2. If drain hose or connecting piping is in the room (where dew may form), please increase the insulation by using POLY-E
FOAM with thickness 6 mm or above.

26

12 Operation and Control

12.1. Basic Function

Inverter control, which equipped with a microcomputer in determining the most suitable operating mode as time passes,
automatically adjusts output power for maximum comfort always. In order to achieve the suitable operating mode, the
microcomputer maintains the set temperature by measuring the temperature of the environment and performing temperature
shifting. The compressor at outdoor unit is operating following the frequency instructed by the microcomputer at indoor unit that
judging the condition according to internal setting temperature and intake air temperature.

12.1.1. Internal Setting Temperature

Once the operation starts, remote control setting temperature will be taken as base value for temperature shifting processes. These
shifting processes are depending on the air conditioner settings and the operation environment. The final shifted value will be used
as internal setting temperature and it is updated continuously whenever the electrical power is supplied to the unit.

12.1.2. Cooling Operation

12.1.2.1. Thermostat control

• Compressor is OFF when Intake Air Temperature - Internal Setting Temperature < -1.5qC.

• Compressor is ON after waiting for 3 minutes, if the Intake Air Temperature - Internal Setting Temperature > Compressor OFF
point +0.5qC.

12.1.3. Soft Dry Operation

12.1.3.1. Thermostat control

• Compressor is OFF when Intake Air Temperature - Internal Setting Temperature < -2qC.

• Compressor is ON after waiting for 3 minutes, if the Intake Air Temperature - Internal Setting Temperature > Compressor OFF
point +0.5qC.

12.1.4. Heating Operation

12.1.4.1. Thermostat control

• Compressor is OFF when Intake Air Temperature - Internal Setting Temperature > +1.5qC.

• Compressor is ON after waiting for 3 minutes, if the Intake Air Temperature - Internal Setting Temperature < Compressor OFF
point -0.5qC.

27

12.1.5. Automatic Operation

• This mode can be set using remote control and the operation is decided by remote control setting temperature, remote control
operation mode, indoor intake air temperature and outdoor air temperature.

• During operation mode judgment, indoor fan motor (with speed of Lo-) and outdoor fan motor are running for 30 seconds to
detect the indoor intake and outdoor air temperature. The operation mode is decided based on below chart.

Every 30 minutes, the indoor and outdoor temperature is judged. Based on remote control setting temperature, the value of T1 will
increase up to 10qC, T2 will decreased by 3qC and T3 will decreased up to 8qC.
The Auto Operation Mode shifting will take place whenever operation mode changed from Cooling/Soft Dry to Heating or vice
versa.

12.1.6. Indoor Fan Motor Operation

A. Basic Rotation Speed (rpm)

i. Manual Fan Speed
[Cooling, Dry]

• Fan motor’s number of rotation is determined according to remote control setting.

Remote ControlOOOOOO

Tab Hi Me+ Me Me- Lo QLo

[Heating]

• Fan motor’s number of rotation is determined according to remote control setting.

Remote ControlOOOOOO

Tab SHi Me+ Me Me- Lo QLo

ii. Auto Fan Speed
[Cooling, Dry]

• According to room temperature and setting temperature, indoor fan speed is determined automatically.

• The indoor fan will operate according to pattern below.

[Heating]

• According to indoor pipe temperature, automatic heating fan speed is determined automatically.

B. Feedback control

• Immediately after the fan motor started, feedback control is performed once every second.

• During fan motor on, if fan motor feedback 2550 rpm or < 50 rpm continue for 10 seconds, then fan motor error counter
increase, fan motor is then stop and restart. If the fan motor counter becomes 7 times, then H19 - fan motor error is detected.
Operation stops and cannot on back.

28

12.1.7. Outdoor Fan Motor Operation

Outdoor fan motor is operated with one fan speed only. It starts when compressor starts operation and it stops 30 seconds after
compressor stops operation.

12.2. Airflow Direction

1. There are two types of airflow, vertical airflow (directed by horizontal vane) and horizontal airflow (directed by vertical vanes).

2. Control of airflow direction can be automatic (angles of direction is determined by operation mode, heat exchanger
temperature and intake air temperature) and manual (angles of direction can be adjusted using remote control).

12.2.1. Vertical Airflow

Operation Mode Airflow Direction Vane Angle (q)

12345

Heating Auto with Heat Exchanger

Temperature

Manual 4 20 35 51 66

Cooling and e-ion Auto 12 ~ 40

Manual 12 19 26 33 40

Soft Dry Auto 12

Manual 12 19 26 33 40

A28

B45

C28

1. Automatic vertical airflow direction can be set using remote control; the vane swings up and down within the angles as stated
above. For heating mode operation, the angle of the vane depands on the indoor heat exchanger temperature as Figure 1
below. When the air conditioner is stopped using remote control, the vane will shift to close position.

2. Manual vertical airflow direction can be set using remote control; the angles of the vane are as stated above and the positions
of the vane are as Figure 2 below. When the air conditioner is stopped using remote control, the vane will shift to close
position.

12.2.2. Horizontal Airflow

• The horizontal airflow direction louvers can be adjusted manually by hand.

12.3. Quiet operation (Cooling Mode/Cooling area of Dry Mode)

A. Purpose

To provide quiet cooling operation compare to normal operation.

B. Control condition

a. Quiet operation start condition

• When “quiet” button at remote control is pressed.
Quiet LED illuminates.

29

b. Quiet operation stop condition

1. When one of the following conditions is satisfied, quiet operation stops:
a.Powerful button is pressed.
b.Stop by OFF/ON switch.
c.Timer “off” activates.
d.Quiet button is pressed again.

2. When quiet operation is stopped, operation is shifted to normal operation with previous setting.

3. When fan speed is changed, quiet operation is shifted to quiet operation of the new fan speed.

4. When operation mode is changed, quiet operation is shifted to quiet operation of the new mode, except ion only operation.

5. During quiet operation, if timer “on” activates, quiet operation maintains.

6. After off, when on back, quiet operation is not memorised.

C. Control contents

1. Auto fan speed is changed from normal setting to quiet setting of respective fan speed.
This is to reduce sound of Hi, Me, Lo for 3dB.

2. Manual fan speed for quiet operation is -1 step from setting fan speed.

12.3.1. Quiet operation (Heating)

A. Purpose

To provide quiet heating operation compare to normal operation.

B. Control condition

a. Quiet operation start condition

• When “quiet” button at remote control is pressed.
Quiet LED illuminates.

b. Quiet operation stop condition

1. When one of the following conditions is satisfied, quiet operation stops:

a. Powerful button is pressed.
b. Stop by OFF/ON switch.
c. Timer “off” activates.
d. Quiet button is pressed again.

2. When quiet operation is stopped, operation is shifted to normal operation with previous setting.

3. When fan speed is changed, quiet operation is shifted to quiet operation of the new fan speed.

4. When operation mode is changed, quiet operation is shifted to quiet operation of the new mode, expected ion only

operation.

5. During quiet operation, if timer “on” activates, quiet operation maintains.

6. After off, when on back, quiet operation is not memorised.

C. Control contents

a. Fan speed auto

1. Indoor FM RPM depends on pipe temp sensor of indoor heat exchanger.

Auto fan speed is changed from normal setting to quiet setting of respective fan speed.
This is to reduce sound of Hi, Me, Lo for 3dB.

b. Fan speed manual

1. Manual fan speed for quiet operation is -1 step from setting fan speed.

12.4. Powerful Mode Operation

A. Purpose

To achieve the setting temperature quickly.

B. Control Condition

a. Powerful operation start condition

When the “powerful” button at remote control is pressed, Powerful LED illuminates

b. Powerful operation stop condition

1. When one of the following conditions is satisfied, quiet operation stops:

a. Powerful button is pressed again
b. Quiet button is pressed
c. Stop by OFF/ON switch
d. Timer OFF is pressed again

30

2. When Powerful operation is stopped, operation is shifted to normal operation.

C. Control Contents

a. Fan speed

1.Indoor fan speed depends on indoor intake temperature and remote control setting temperature. Fan speed is changed
from normal setting to Powerful setting of respective fan speed.

b. Temperature shifting

1.Internal setting temperature shift depends on indoor pipe temperature. Temperature is decreased (Cooling and Soft Dry
operation) or increased (Heating operation) accordingly.

12.5. ON Timer Control

ON timer can be set using remote control, the unit with timer set will start operate earlier than the setting time. This is to provide a
comfortable environment when reaching the set ON time.

70 minutes before the set time, indoor (at fan speed of Lo-) and outdoor fan motor start operate for 30 seconds to determine the
indoor intake air temperature and outdoor air temperature in order to judge the operation starting time.

From the judgment, the decided operation will start operate earlier than the set time as shown below.

12.6. OFF Timer Control

OFF timer can be set using remote control, the unit with timer set will stop operate at set time.

12.7. Auto Restart Control

1. When the power supply is cut off during the operation of air conditioner, the compressor will re-operate within three to four
minutes (there are 10 patterns between 2 minutes 58 seconds and 3 minutes 52 seconds to be selected randomly) after
power supply resumes.

2. This type of control is not applicable during ON/OFF Timer setting.

12.8. Indication Panel

LED POWER TIMER Ion

Color Green Orange Blue

Light ON Operation ON Quiet Setting ON Ion ON

Light OFF Operation OFF Quiet Setting OFF Ion OFF

Note:

• If POWER LED is blinking, the possible operations of the unit are Hot Start, during Deice operation, operation mode judgement,
or ON timer sampling.

• If Timer LED is blinking, there is an abnormality operation occurs.

31

12.9. Ionizer Operation

Purpose

To provide fresh air effect to users by discharging minus ion to air.

Control Condition

a. Ionizer Only Operation.

1. When air-conditioner unit is at “OFF” condition (standby) and ION operation button at remote control is pressed.

Fan & ionizer on, ION LED illuminates, but power LED maintain off. (1o2)
However, fan speed can be adjusted later by customer during this operation.

Fan speed

Manual Remote Control set fan speed

Auto Repetition of 8 patterns as shown below.

Airflow direction (Horizontal Vane) control:
Follow vane direction control at cooling mode.
Horizontal vane can be changed by customer during ion only operation.

b. Operation Mode + Ionizer Operation

1. Ionizer Operation Start Condition.

When air conditioner unit is in “ON” condition (Heat, Cool, Dry, Auto mode) and ION operation button at remote control is
pressed. Ionizer on & ION LED illuminates. (3o4)
Power LED also illuminates.

2. Ionizer Operation Stop Condition.

When one of the following condition is satisfied, ION operation stops.

a. Stopped by ON/OFF switch.
b. Timer OFF activates.
c. ION feedback signal shows error.

3. Ionizer operation status is not memorised by microcontroller. After OFF, when operation is “ON” again, air conditioner

operates without ionizer operation.

12.9.1. Ionizer Error Detection

• There are 3 errors detect by the unit.
a. Connector Open Detection

- If the connector is pulled out during ionizer operation, ion LED blinks.

- Once the ionizer connector reconnect to the unit, ion LED stops blinking.

b. Ionizer Control Discharge Error Detection

- When ionizer generator is short circuit due to water or dust adhesion, power supplies to ionizer is stopped for 30 minutes
and resume power supply after 30 minutes. If this situation happens for 24 times, ion LED blinks.

- The connector resets when the ionizer operates normally for 10 minutes or the unit switched off.

32

- Check and estimate the cause of short circuit, stop the unit operation once to cancel this error.

c. Ionizer Control Power Supply Error Detection

- During ionizer stopped, power is supplied to the ionizer due to indoor PCB error.

- During this error:

• TIMER LED blinks and unit stop operation

• Ion LED blinks

• error code H26 is indicated

- Exchange main PCB to cancel this error.

33

13 Protection Control

13.1. Protection Control For All Operations

13.1.1. Time Delay Safety Control

1. The compressor starts the operation, it will not stop its operation for 30 seconds.

2. This control is not applicable if the power supply is cut off and on again or after 4-way valve deices condition.

13.1.2. 30 Seconds Forced Operation

1. Once compressor starts the operation, it will not stop its operation for 30 seconds.

2. However, it can be stopped with the remote control or the Auto Switch on the indoor unit.

13.1.3. Total Running Current Control

1. When the outdoor unit total running current (AC) exceeds X value, the frequency instructed for compressor operation will be
decreased.

2. If the running current does not exceed X value for ten seconds, the frequency instructed will be increased.

3. However, if total outdoor unit running current exceeds Y value, compressor will be stopped immediately for 3 minutes.

Model TE9HKE-5 TE12HKE-5

Operation Mode X (A) Y (A) X (A) Y (A)

Cooling/Soft Dry (A) 4.13 15.35 6.15 15.35

Cooling/Soft Dry (B) 3.63 15.35 5.65 15.35

Heating 4.75 15.35 6.24 15.35

4. The first 30 minutes of cooling operation, (A) will be applied.

13.1.4. IPM (Power transistor) Prevention Control

A. Overheating Prevention Control

1. When the IPM temperature rises to 110qC, compressor operation will stop immediately.

2. Compressor operation restarts after three minutes the temperature decreases to 95qC.

B. DC Peak Current Control

1. When electric current to IPM exceeds set value of 30.0 ± 5.0 A, the compressor will stop operate. Then, operation will
restart after 3 minutes.

2. If the set value is exceeded again more than 30 seconds after the compressor starts, the operation will restart after two
minutes.

3. If the set value exceeded again within 30 seconds after the compressor starts, the operation will restart after one minute. If
this condition repeats continuously for seven times, all indoor and outdoor relays will be cut off.

13.1.5. Compressor Overheating Prevention Control

Instructed frequency for compressor operation will be regulated by compressor discharge temperature. The changes of frequency
are as below figure.
If compressor discharge temperature exceeds 110qC, compressor will stop, occurs 4 times per 20 minutes, timer LED will be
blinking. (“F97” is to be confirmed.)

34

13.2. Protection Control For Cooling & Soft Dry Operation

13.2.1. Outdoor Air Temperature Control

The compressor operating frequency is regulated in accordance to the outdoor air temperature as shown in the diagram below.
This control will begin 1 minute after the compressor starts.
Compressor frequency will adjust base on Outdoor Air Temperature.

13.2.2. Cooling Overload Control

i. Pipe temperature limitation/restriction

• Detects the Outdoor pipe temperature and carry out below restriction/limitation (Limit the compressor Operation frequency)

• The compressor stops if outdoor pipe temperature exceeds 61qC

• If the compressor stops 4 times in 20 minutes, Timer LED blinking (F95: outdoor high pressure rise protection)

13.2.3. Dew Prevention Control

1. To prevent dew formation at indoor unit discharge area.

2. This control will be activated if:

• Outdoor air temperature and Indoor temperature judgment by microcontroller is fulfilled.

• When Cooling or Dry mode is operated more than 30 minutes or more.

3. This control stopped if:

• Compressor stopped.

• Remote control setting changed (fan speed / temperature).

• Outdoor air temperature and indoor intake temperature changed.

4. Fan speed will be adjusted accordingly in this control.

13.2.4. Freeze Prevention Control

1. When indoor heat exchanger temperature is lower than 0qC continuously for six minutes, compressor will stop operating.

2. Compressor will resume its operation 3 minutes after the indoor heat exchanger is higher than 7qC.

3. At the same time, indoor fan speed will be higher than during its normal operation.

4. If indoor heat exchanger temperature is higher than 7qC for five minutes, the fan speed will return to its normal operation.

35

13.3. Protection Control For Heating Operation

13.3.1. Intake Air Temperature Control

Compressor will operate at Max frequency if below condition occur:

1. When the indoor intake air temperature is 30qC or above.

13.3.2. Outdoor Air Temperature Control

The maximum current value is regulated when the outdoor air temperature rises above 16qC in order to avoid compressor
overloading.

13.3.3. Overload Protection Control

The compressor operating frequency is regulated in accordance to indoor heat exchanger temperature as shown in below figures.

13.3.4. Cold Draught Operation

When indoor pipe temperature is low, cold draught operation start where indoor fan speed will be reduced.

13.3.5. Deice Operation

When outdoor pipe temperature and outdoor temperature is low, deice operation start where indoor fan motor and outdoor fan

motor stop and operation LED blinks.

36

14 Servicing Mode

14.1. Auto OFF/ON Button

1. AUTO OPERATION MODE
The Auto operation will be activated immediately once the Auto OFF/ON button is pressed. This operation can be used to
operate air conditioner with limited function if remote control is misplaced or malfunction.

2. TEST RUN OPERATION (FOR PUMP DOWN/SERVICING PURPOSE)
The Test Run operation will be activated if the Auto OFF/ON button is pressed continuously for more than 5 seconds. A “beep”
sound will occur at the fifth seconds, in order to identify the starting of Test Run operation (Forced cooling operation). Within 5
minutes after Forced cooling operation start, the Auto OFF/ON button is pressed for more than 5 seconds. A 2 “beep” sounds
will occur at the fifth seconds, in order to identify the starting of Forced heating operation.

The Auto OFF/ON button may be used together with remote control to set / change the advance setting of air conditioner
operation.

3. REMOTE CONTROL NUMBER SWITCH MODE
The Remote Control Number Switch Mode will be activated if the Auto OFF/ON button is pressed continuously for more than
11 seconds (3 “beep” sounds will occur at 11th seconds to identify the Remote Control Number Switch Mode is in standby
condition) and press any button at remote control to transmit and store the desired transmission code to the EEPROM.

For transmission code selection explanation, please refer to “Select Remote Control Transmission Code”.

4. REMOTE CONTROL RECEIVING SOUND OFF/ON MODE
The Remote Control Receiving Sound OFF/ON Mode will be activated if the Auto OFF/ON button is pressed continuously for
more than 16 seconds (4 “beep” sounds will occur at 16th seconds to identify the Remote Control Receiving Sound Off/On
Mode is in standby condition) and press “AC Reset” button and then press “Check” button at remote control.

Press “Auto OFF/ON button” to toggle remote control receiving sound.

- Short “beep”: Turn OFF remote control receiving sound.

- Long “beep”: Turn ON remote control receiving sound.

After Auto OFF/ON Button is pressed, the 20 seconds counter for Remote Control Receiving Sound OFF/ON Mode is
restarted.

14.2. Select Remote Control Transmission Code

• There are 4 types of remote control transmission code could be selected and stored in EEPROM of indoor unit. The indoor unit
will only operate when received signal with same transmission code from remote control. This could prevent signal interference
when there are 2 or more indoor units installed nearby together.

• To change remote control transmission code, short or open jumpers at the remote control printed circuit board.

37

Remote Control Printed Circuit Board

Jumper A (J-A) Jumper B (J-B) Remote Control No.

Short Open A (Default)

Open Open B

Short Short C

Open Short D

14.3. Remote Control Button

14.3.1. SET BUTTON

• To check current remote control transmission code

- Press for more than 10 seconds.

• To change the air quality sensor sensitivity

- Press and release with pointer.

- Press the Timer Decrement button to select sensitivity:

1. Low Sensitivity

2. Standard (Default)

3. Hi Sensitivity

- Confirm setting by pressing Timer Set button, a “Beep” sound will be heard. LCD returns to original display after 2 seconds.

- LCD returns to original display if remote control does not operate for 30 seconds.

14.3.2. CLOCK BUTTON

• To change the remote control’s time format

- Press for more than 5 seconds.

14.3.3. RESET (RC)

• To clear and restore the remote control setting to factory default

- Press once to clear the memory.

14.3.4. RESET (AC)

• To restore the unit’s setting to factory default

- Press once to restore the unit’s setting.

14.3.5. TIMER

• To change indoor unit indicator’s LED intensity

- Press continuously for 5 seconds.

14.3.6. TIMER

• To change remote control display from Degree Celsius to Degree Fahrenheit.

- Press continuously for 10 seconds.

38

15 Troubleshooting Guide

15.1. Refrigeration Cycle System

In order to diagnose malfunctions, make sure that there are no
electrical problems before inspecting the refrigeration cycle.
Such problems include insufficient insulation, problem with the
power source, malfunction of a compressor and a fan.
The normal outlet air temperature and pressure of the
refrigeration cycle depends on various conditions, the standard
values for them are shown in the table on the right.

39

15.1.1. Relationship between the condition of the air conditioner and pressure and electric
current

Cooling Mode Heating Mode

Condition of the air

conditioner

Insufficient refrigerant

(gas leakage)

Clogged capillary tube

or Strainer

Short circuit in the

indoor unit

Heat radiation deficiency

of the outdoor unit

Inefficient compression

Low Pressure High Pressure

Electric current

during operating

Low Pressure High Pressure

Electric current

during operating

• Carry out the measurements of pressure, electric current, and temperature fifteen minutes after an operation is started.

40

15.2. Breakdown Self Diagnosis Function

15.2.1. Self Diagnosis Function (Three Digits Alphanumeric Code)

• Once abnormality has been detected during operation, the
unit will immediately stop its operation. (Timer LED blinks.)

• Although timer LED goes off when power supply is turned
off, if the unit is operated under a breakdown condition, the
LED will light up again.

• In operation after breakdown repair, error code is not
displayed. The last error code (abnormality) will be saved in
IC memory.

• Timer LED Blinking in Abnormal Operation:

1. Automatically stops the operation.

2. Timer LED on display of the indoor unit blinks.

3. The LED will be off if the unit is turned off or the Error
RESET button on the remote controller is pressed.

• To display memorized error (Protective operation)

status:

1. Turn the unit on.

2. Slide the remote controller cover down to show the
operating buttons.

3. Press the CHECK button on the remote controller for
continuously 5 seconds or more to show “--” on the
display.

4. Press the “TEMP” or button on the remote controller
to show “H00” on the display. Signal is transmitted to the
main unit.

5. Press the “TEMP” or button (When button is
pressed, the display goes back.) repeatedly and slowly
until Beep sound (about 5 seconds intermittently) is heard
from main unit.

6. Then, displayed error code matches to the error code
saved in unit memory. The power LED on the main unit
also lights up.

Note: When the CHECK button is pressed
continuously for 5 seconds again, or when no
operation continues for 30 seconds, or when the
RESET button on remote controller is pressed with a
pointed object, the display is cancelled.

• To clear memorized error (Protective operation) status
after repair:

1. Press the AUTO button in main unit continuously for 5
seconds or more and release it. (Test run / Pump down
operation: Beep sound).

2. Press the CHECK button on remote controller for about 1
second to transmit signal to main unit. A beep sound is
heard from main unit and the data is cleared..

• Temporary Operation (Depending on breakdown status)

1. Press the ON/OFF button after selecting Cooling or
Heating operation. (Receiving Beep sound is heard and
the TIMER LED blinks.)

2. The unit can temporarily be used until repaired.

Error Code Operation Temporary items

H23 Cooling

H27, H28 Cooling, Heating

Emergency Operation

with limited power

41

15.3. Error Codes Table

Diagnosis

display

H11 Indoor / outdoor abnormal

H14 Indoor intake air temperature sensor

H15 Outdoor compressor temperature

H16 Outdoor Current Transformer open

H19 Indoor fan motor merchanism lock — — • Indoor PCB

H23 Indoor heat exchanger temperature

H26 Ionizer abnormality — — • Indoor PCB

H27 Outdoor air temperature sensor

H28 Outdoor heat exchanger temperature

H33 Indoor/Outdoor wrong connection — — • Indoor/Outdoor supply voltage

H97 Outdoor Fan Motor lock abnormality — — • Outdoor PCB

H98 Indoor high pressure protection — — • Air filter dirty

H99 Indoor heat exchanger anti-freezing

F11 Cooling / Heating cycle changeover

F91 Refrigeration cycle abnormal 2 times occurance

F93 Outdoor compressor abnormal

F95 Cool high pressure protection 4 times occurance

F96 IPM (power transistor) overheating

F97 Outdoor compressor overheating

F98 Total running current protection 3 times occurance

F99 Outdoor Direct Current (DC) peak

Abnormality / Protection control

communication

abnormality

sensor abnormality

circuit

sensor abnormality

abnormality

sensor abnormality

protection

abnormality

revolution

protection

protection

detection

Abnormality

Judgement

> 1 min after starting
operation

— — • Intake air temperature sensor

Continue for 5 sec. — • Compressor temperature sensor

— — • Outdoor PCB

Continue for 5 sec. O

Continue for 5 sec. O • Outdoor temperature sensor

Continue for 5 sec. O • Outdoor heat exchanger

— — • Insufficient refrigerant

4 times occurance
within 30 minutes

within 20 minutes

4 times occurance
within 20 minutes

within 20 minutes

— — • Excess refrigerant

4 times occurance
within 10 minutes

within 20 minutes

7 times occurance
continuously

Emergency

operation

Indoor fan operation
only

(Cooling only)

— • 4-way valve

— • No refrigerant

— • Outdoor compressor

— • Outdoor refrigerant circuit

— • Insufficient refrigerant

— • Excess refrigerant

— • Outdoor PCB

Primary location to verify

• Internal / external cable connections

• Indoor / Outdoor PCB

(detective or disconnected)

(detective or disconnected)

• IPM (Power transistor) module

• Fan motor

• Heat exchanger temperature sensor
(defective or disconnected)

• Ionizer

(defective or disconnected)

temperature sensor (defective or
disconnected)

• Outdoor Fan Motor

• Air circulation short circuit

• Air filter dirty

• V-coil

(3-way valve is closed)

• Improper heat radiation

• IPM (Power transistor)

• Compressor

• Improper heat radiation

• IPM (Power transistor)

• Compressor

Note:
“O” - Frequency measured and fan speed fixed.

The memory data of error code is erased when the power supply is cut off, or press the Auto Switch until “beep” sound heard
following by pressing the “RESET” button at remote controller.
Although operation forced to stop when abnormality detected, emergency operation is possible for certain errors (refer to Error
Codes Table) by using remote controller or Auto Switch at indoor unit. However, the remote controller signal receiving sound is
changed from one “beep” to four “beep” sounds.

42

16 Disassembly and Assembly Instructions

High voltages are generated in the electrical parts area by the capacitor. Ensure that the capacitor has discharged sufficiently before proceeding
with repair work. Failure to heed this caution may result in electric shocks.

16.1. Disassembly of Indoor Unit

16.1.1. Removal of the Front Panel and Front Grille.

43

16.1.2. Removal of Electronic Controller

44

16.1.3. Removal of Control Board

45

16.1.4. Removal of Fan Motor and Cross-Flow Fan

46

47

16.2. Outdoor Electronic Controller Removal Procedure

Caution! When handling electronic controller, be careful of electrostatic discharge.

1. Remove the 3 screws of the Top Panel.

Fig. 1

2. Remove the 6 screws of the Front Panel.

5. Remove the Control Board as follows:

Fig. 4

Fig. 2

3. Remove the screw of the Terminal Board Cover.

4. Remove the Top Cover of the Control Board by 4 hooks.

Fig. 3

Fig. 5

Fig. 6

48

17 Technical Data

17.1. Operation Characteristics

17.1.1. CS-TE9HKE-5 CU-TE9HKE-5

49

505152

17.1.2. CS-TE12HKE-5 CU-TE12HKE-5

53

545556

17.2. Sensible Capacity Chart

O CS-TE9HKE-5 CU-TE9HKE-5

230V Outdoor Temp. (qC)

Indoor wet
bulb temp.

17.0qC 2.48 1.88 0.52 2.32 1.80 0.56 2.16 1.73 0.60 1.96 1.65 065

19.0qC 2.50 0.57

19.5qC 2.72 1.97 0.53 2.55 1.89 0.57 2.37 1.82 0.61 2.15 1.73 0.66

22.0qC 2.97 2.04 0.54 2.77 1.96 0.58 2.58 1.89 0.62 2.35 1.81 0.67

TC SHC IP TC SHC IP TC SHC IP TC SHC IP

O CS-TE12HKE-5 CU-TE12HKE-5

230V Outdoor Temp. (qC)

Indoor wet
bulb temp.

17.0qC 3.47 2.63 0.87 3.24 2.52 0.94 3.02 2.43 1.00 2.74 2.30 1.08

19.0qC 3.50 0.95

19.5qC 3.81 2.76 0.89 3.56 2.65 0.95 3.31 2.55 1.02 3.01 2.43 1.10

22.0qC 4.15 2.86 0.90 3.88 2.75 0.97 3.61 2.65 1.04 3.28 2.53 1.12

TC

-

Total Cooling Capacity (kW)

SHC

-

Sensible Heat Capacity (kW)

IP

-

Input Power (kW)

Indoor 27qC/19qC
Outdoor 35qC/24qC

TC SHC IP TC SHC IP TC SHC IP TC SHC IP

30 35 40 46

30 35 40 46

57

18 Exploded View and Replacement Parts List

18.1. Indoor Unit

Note
The above exploded view is for the purpose of parts disassembly and replacement.
The non-numbered parts are not kept as standard service parts.

58

REF. NO. PART NAME & DESCRIPTION QTY. CS-TE9HKE-5 CS-TE12HKE REMARKS

1 CHASSY COMPLETE 1 CWD50C1558 m

2 INSTALLATION PLATE 1 CWH361074 m

3 BACK COVER CHASSIS 1 CWD911465A m

4 FAN MOTOR 1 CWA981195CB m O

5 CROSS FLOW FAN COMPLETE 1 CWH02K1029 m O

6 SCREW - CROSS FLOW FAN 1 CWH551146 m

7 BEARING ASS’Y 1 CWH64K1005 m

8 DISCHARGE GRILLE COMPLETE 1 CWE20C2754 m

9 HORIZONTAL VANE 1 CWE24C1115 m

10 HORIZONTAL VANE COMPLETE (R) 1 CWE24C1221 m O

11 HORIZONTAL VANE COMPLETE (L) 1 CWE24C1222 m O

12 FULCRUM 1 CWH621050A m

13 CAP (DRAIN CAP) 1 CWH521091 m

14 AIR SWING MOTOR 1 CWA981106J m O

15 LEADWIRE FOR AIR SWING MOTOR 1 CWA67C5265 m

16 DRAIN HOSE 1 CWH851110 m

17 CONTROL BOARD CASING 1 CWH102280 m

18 TERMINAL BOARD COMPLETE 1 CWA28C2233 m O

19 DISPLAY PCB HOLDER 1 CWD932475 m

20 ELECTRONIC CONTROLLER - RECEIVER, INDICATOR 1 CWA743634 m O

21 POWER SUPPLY CORD 1 CWA20C2679 m

22 ELECTRONIC CONTROLLER - MAIN 1 CWA73C3236 m O

23 CONTROL COVER (LOWER) 1 CWH131229 m

24 CONTROL COVER (PLASTIC PLATE - UPPER) 1 CWH131232 m

25 CONTROL COVER (STEEL PLATE - UPPER) 1 CWH131230 m

26 GEAR (FRONT PANEL OPEN/CLOSE MOTOR) 1 CWH68C1023 m

27 FRONT PANEL OPEN/CLOSE MOTOR 1 L6JAEDJH0001 m

28 SENSOR HOLDER (PIPE TEMP) 1 CWH32137 m

29 ELECTRONIC CONTROLLER - IONIZER 1 CWA73C1791 m O

30 ION GENERATOR 1 CWH94C0005 m

31 FRONT GRILLE COMPLETE 1 CWE11C4072 m

32 INTAKE GRILLE 1 CWE22C1450 m

33 GRILLE DOOR 1 CWE141028 m

34 SCREW FRONT GRILLE 2 XTT4 + 16CFJ m

35 CAP 2 CWH521025E m

36 AIR FILTER 1 CWD001149 m

37 EVAPORATOR COMPLETE (WITH PIPE) 1 CWB30C1608 CWB30C1706 O

38 FLARE NUT (1/4”) 1 CWT25086 m

39 EVAPORATOR HOLDER 1 CWD661048 m

40 FLARE NUT (3/8”) (1/2”) 1 CWT251031 CWT251032

41 REMOTE CONTROL COMPLETE 1 CWA75C3196 m O

42 SUPER ALLERU BUSTER FILTER 1 CWD00C1263 m

43 OPERATION INSTRUCTION 1 CWF565950 m

44 INSTALLATION INSTRUCTION 1 CWF613400 m

45 INSTALLATION INSTRUCTION 1 CWF613401 m

(NOTE)

• All parts are supplied from PHAAM, Malaysia (Vendor Code: 061).

• “O” marked parts are recommended to be kept in stock.

59

18.2. Outdoor Unit

Note
The above exploded view is for the purpose of parts disassembly and replacement.
The non-numbered parts are not kept as standard service parts.

60

REF. NO. PART NAME & DESCRIPTION QTY. CU-TE9HKE-5 CU-TE12HKE-5 REMARKS

1 CHASSY ASSY 1 CWD50K2073 m

2 FAN MOTOR BRACKET 1 CWD541030 m

3 FAN MOTOR, AC 25W SINGLE 1 CWA951553 CWA951542 O

4 PROPELLER FAN ASSY 1 CWH03K1010 m

5 NUT - PROPELLER FAN 1 CWH56053J m

6 COMPRESSOR 1 5RS102XBC01 m O

7 NUT - COMPRESSOR MOUNT 3 CWH56000J m

8 CONDENSOR CO. 1 CWB32C2456 m O

9 STRAINER 1 CWB11094 m

10 TUBE ASSY (EXP.VALVE) 1 CWT01C4434 m

11 4-WAYS VALVE 1 CWB001037J m O

12 3-WAYS VALVE (GAS) 1 CWB011374 CWB011367 O

13 HOLDER COUPLING 1 CWH351023 m

14 DISCHARGE MUFFLER 1 CWB121010 m

15 2-WAYS VALVE (LIQUID) 1 CWB021301 m O

16 V-COIL COMPLETE 1 CWA43C2143J m O

17 V-COIL COMPLETE FOR EXP.VALVE 1 CWA43C2058J m O

18 SOUND PROOF BOARD 1 CWH151172 m

19 REACTOR 1 G0C193J00003 G0C193J00004 O

20 SOUND PROOF MATERIAL 1 CWG302315 m

21 SOUND PROOF MATERIAL 1 CWG302316 m

22 SENSOR - COMPLETE 1 CWA50C2205 m

23 ELECTRONIC CONTROLLER-MAIN 1 CWA73C3232R CWA73C3233R O

24 CONTROL BOARD COVER (TOP-PCB) 1 CWH131264 m

25 TERMINAL BOARD ASSY 1 CWA28K1021J m

26 SENSOR COMPLETE 1 CWA50C2391 m O

27 TERMINAL COVER 1 CWH171039A m

28 CABINET SIDE PLATE-COMPLETE 1 CWE04C1159 m

29 CABINET SIDE PLATE (L) 1 CWE041248A m

30 HANDLE 1 CWE161010 m

31 WIRE NET 1 CWD041111A m

32 CABINET FRONT PLATE CO. 1 CWE06C1136 m

33 CABINET TOP PLATE 1 CWE031014A m

34 PLATE - C.B.COVER 1 CWH131301 m

35 CONTROL BOARD COVER COMP. 1 CWH13C1064 m

36 L.TUBE 1 CWH5850080 m

37 PACKING - L.TUBE 1 CWB81012 m

38 OVER HEAT PROTECTOR COMPLETE 1 CWA14C1013 m

39 ANTI-VIBRATION BUSHING 3 CWH50077 m

40 CRANK CASE HEATER 1 CWA341049 m

41 SOUND PROOF MATERIAL 1 CWG302314 m

(NOTE)

• All parts are supplied from PHAAM, Malaysia (Vendor Code: 061).

• “O” marked parts are recommended to be kept in stock.

61

[PHAAM] Printed in Malaysia

SFBZ0208-00