(Applies to CPC-AII/B Version 9.2
and CPC-EX Version 2.3)
Version 2.3/9.2
Revised April 2000
Warning:
technicians only and is not designed for use by the general public. It does not
contain warnings or cautions to advise non-technical individuals of potential
dangers in attempting to service a product. Products powered by electricity
should be serviced or repaired only by experienced professional technicians.
Any attempt to service or repair the product or products de alt with in this
service information by anyone else could result in serious injury or death.
This service information is designed for experienced repair
The contents of this manual are subject to change without notice and do not constitute a
commitment on the part of Panasonic Telecommunication Systems Company (PTSC). Every
effort has been made to ensure the accuracy of this document. However, due to ongoing product
improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after
the date of publication nor can it accept responsibility for errors or omissions. Panasonic will
update and revise this document as needed.
This document may be reproduced either electronically or in print as needed by certified dealers
and technicians of DBS products. However, the information contained in this document must not
be altered, copied, or changed in any way that misrepresents the installation, operation, or other
function or feature of the DBS product or Panasonic. Panasonic assumes no liability for any
alteration or misrepresentation of information contained herein.
The software and hardware described in this document may be used or copied only in accordance
with the terms of the license pertaining to said software or hardware.
Copyright 1995 by Panasonic Telecommunication Systems Company
Revised April 2000
All rights reserved.
Table of Contents
Purpose ...................................................................................................................................... xi
Related Documents ................................................................................................................... xi
This manual provides installation instructions for the Digital Business System
(DBS). The following table summarizes the purpose of each chapter.
Chapter
No.
1Requirements Includes DBS model numbers and FCC information that
2System OverviewProvides an overview of the DBS. The overview includes
3Cabinet InstallationExplains how to install and power up the cabinet. Before
4Trunks and LinesDescribes trunk and line installation. See the “Peripheral
5Peripheral
Title Purpose
may be required during installation. In addition,
environmental requirements are included to ensure proper
operation.
descriptions of the cabinet, system configurations, printed
circuit cards, and the call processor.
you begin installation, be sure to read Chapter 1 “Requirements.”.
Equipment” chapter for instructions on connecting
peripheral equipment through trunks or lines.
Describes peripheral equipment installation. Some
Equipment
peripheral equipment also requires trunk and/or line
interfaces (door phones or power failure units, for
example). For information on trunk and line connections,
see Chapter 4.
Explains installation procedures for two-cabinet systems.
Related Information
Appendix A and Appendix B, located in the back of this manual.
For instructions on DBS programming, see Programming Guidance (Section
400).
For detailed descriptions of DBS features, see Feature Operation (Section
700).
DBS-2.3/9.2-300DBS Manual - Revised April 2000 xi
About This Manual
Section 300-Installation
xiiDBS Manual - Revised April 2000DBS-2.3/9.2-300
Chapter 1. Requirements
This chapter includes DBS model numbers and FCC information that may be
required during installation. In addition, environmental requirements for proper
operation are included.
•The Federal Communications Commission (FCC) has established Rules
which permit the DBS to be directly connected to the telephone network.
Standardized jacks are used for these connections. This equipment should
not be used on party lines or coin lines.
•Key FCC information appears in the following table.
•Before connecting the DBS, provide the telephone company with the
following information
DBS-2.3/9.2-300DBS Manual - Revised April 2000 1-1
Section 300-InstallationChapter 1. Requirements
Table 1-2. FCC information
ItemSpecification
FCC Registration
Number
Ringer Equivalence0.5B *
Network Address
Signaling Code
* The ringer equivalence number (REN) is usef ul to determine the quantity of
devices that you may connect to your telephone line and still have all of those
devices ring when your number is called. In most areas, the sum of the RENs
of all devices on any one line should not exceed five (5.0). To be certain of
the number of devices you may connect to your line, as determined by the
REN, you should call your telephone company to determine the maximum
REN for your calling area.
Table 1-3. Interface information
Port Type
Loop Start
Type of
Interface
2-wire loopRJ21X9.0F02LS2
Trunk
When used as a key system: ACK4A4-60490-KF-E
When used as a PBX: ACK4A4-60489-MF-E
E
USOC Jack
Connector
Service
Order Code*
Facility Interface
Code
Ground Start
2-wire groundRJ21X9.0F02GS2
Trunk
DID Trunk2-wire DIDRJ21X9.0F02RV2-T
T1 TrunkT1RJ48C6.0F04DU9-DN,
04DU9-1SN
OPX AdaptorOPXRJ21X (at
DBS DBS)
9.0F0L13A
0L13B
0L13C (recommended)
•This equipment complies with Part 68 of the FCC Rules. On the left cover
panel of this equipment is a label that contains, among other information, the
FCC registration number and Ringer Equivalence Number (REN) for this
equipment. If requested, provided this information to your telephone
company.
•If the DBS telephone equipment caused harm to the Telephone Network, the
Telephone Company may discontinue your service temporarily. If possible,
they will notify you in advance. But if advance notice isn’t practical, you
will be notified as soon as possible. You will be advised of your right to file
a complaint with the FCC.
•Under the FCC Rules, no customer is authorized to repair this equipment.
This restriction applies regardless of whether the equipment is in or out of
DBS-2.3/9.2-300DBS Manual - Revised April 2000 1-2
Chapter 1. Requirements
•The Telephone Company may make changes in its facilities, equipment,
•The Digital Key Telephones designed for use with this system are hearing
•This equipment is capable of providing users access to interstate providers
•If you experience trouble with the DBS, please contact Panasonic
Section 300-Installation
warranty. However, the customer may replace fuses, and plug-in cards, as
needed.
operations or procedures, that could affect the proper operation of your
equipment. If they do, you will be given advance notice so as to give you an
opportunity to maintain uninterrupted service.
aid compatible.
of operator services through the use of access codes. Modification of this
equipment by call aggregators to block access dialing codes is a violation of
the Telephone Operator Consumers Act of 1990.
Communication & Systems Company, Business Telephone Systems Division,
T wo Panasonic W ay Panazip 7B-3, Secaucus, NJ 07094 (Phone: (1-800-822-
0909) for repair/w arranty inform ation . Upon establ ishi ng cont act, properl y
identify the equipment, along with your company name/se rvice center , and
address. The telephone company may ask you to disconnect this equipment from
the network until the pr oblem has been corrected.
• The software contained in the DBS to allow user access to the network
must be upgraded to recognize newly established network area codes and
exchange codes as they are placed in service.
- F ailure to upgrade the premises systems of peripheral equipment
to recognize the new codes as they are established will restrict
the customer and the customer’s employees from gaining access
to the network and to these codes.
- Bell Communications Research (Bellcore) publishes the North
American Numbering Plan (NANP) information in paper,
microfiche and tape. An abbreviated summary of the newly
established area codes and exchange codes is also available.
Bellcore may be contacted on (908) 699 6700 to obtain
appropriate information to keep customer equipment upgraded.
DID Requirements
Allowing this equipment to be operated in such a manner as to not provide for
proper answer supervision is a violation of Part 68 of the FCC Rules.
Proper answer supervision is when:
A. This equipment returns answer supervision to the PSTN when DID calls a re:
- Answered by the called station
1-3DBS Manual - Revised April 2000DBS-2.3/9.2-300
Section 300-InstallationChapter 1. Requirements
- Answered by the attendant
- Routed to a recorded announcement that can be administered by
the CPE user
- Routed to a dial prompt.
B. This equipment provides answer supervision on all DID calls forwarded to
the PSTN. Permissible exceptions are:
- A call is unanswered
- A busy tone is received
- a reorder tone is received
T1 Requirements
This device must only be connected to the T1 network connected behind an
FCC Part 68 registered channel service unit. Direct connection is not allowed.
Environmental Requirements
Temperature:
order to avoid component damage. Room temperatures should be 32 to 104° F
(0 to 40° C).
Humidity:
may rust metallic parts and degrade performance. Do not install the system
where humidity could condense on its surfaces. Relative humidity ranges
should be between 30 and 90 percent.
Ventilation:
circulation through the cabinet grille.
Gas and airborne particles:
contacts, the environment should be free from airborne particles and corrosive
gas.
Electrical noise:
noise, which could disturb the operation of digital circuits. The system should
be located at least 10 ft. (3 m) away from welders, dimmers, or other highcurrent machines. Phones connected to the system should not be located near
fluorescent lamps, air conditioners, washing machines, TVs, or radios.
The environment should be free from excessive temperatures in
The environment should be free from excessive humidity, which
Adequate ventilation must be provided to allow upward air
To avoid corrosion or oxidation of electrical
The environment should be free from excessive electrical
Vibration:
could loosen components.
Water Exposure:
dangerous. Do not place anything containing water on the system. Do not install
DBS-2.3/9.2-300DBS Manual - Revised April 2000 1-4
The environment should be free from excessive vibration, which
Because the DBS is an electric device, exposure to water is
Chapter 1. Requirements
under overhead plumbing, sprinkler system valves, or in areas that are
susceptible to flooding.
Section 300-Installation
Lighting:
Lightning Protection/Grounding:
protect from lightning damage. The following UL conditions must be met to
ensure proper grounding. (For grounding instructions, see page 3-5.)
•Supplemental and independent equipment grounding conductors are to be
installed between the system and the wiring system ground.
•One of the equipment grounding conductors must be a conductor that is as
large or larger than the ungrounded branch-circuit supply conductors. The
equipment grounding conductor is to be installed as part of the circuit that
supplies the system and is to be connected to ground at the service
equipment. Bare, covered, or insulated grounding conductors are acceptable.
Individually covered or insulated grounding conductors should have a
continuous outer finish that is either green or green with one or more yellow
stripes. The equipment grounding conductor should be connected to ground
at the service equipment.
•The other equipment grounding conductor shall comply with the general
rules for grounding contained in Article 250 of the National Electric Code, NFPA 70, but its connection to ground shall not depend on the cord and plug
of the system.
Sufficient lighting is required for testing and maintenance.
The system must be properly grounded to
•The attachment-plug receptacles of the same type as that used by the
•A marking adjacent to the telecommunications jacks must instruct the user
Cleaning
•Use a slightly damp cloth to clean the phones. The phones should never be
systems that are in the vicinity of the DBS are all to be of a grounding type,
and the equipment grounding conductors serving these receptacles are to be
connected to earth ground at the service equipment.
to connect a supplementary equipment grounding conductor before any
telecommunication lines are connected to the product or system.
cleaned with benzene, paint thinner, or other solvents.
1-5DBS Manual - Revised April 2000DBS-2.3/9.2-300
Chapter 1. Requirements
Section 300-Installation
1-6DBS Manual - Revised April 2000DBS-2.3/9.2-300
Chapter 2. System Overview
This chapter gives an overview of the Digital Business System (DBS). This
overview includes descriptions of the DBS cabinet, system configurations,
printed circuit cards, and the call processor.
DBS-2.3/9.2-300DBS Manual - Revised April 2000 2-1
2-2DBS Manual - Revised April 2000DBS-2.3/9.2-300
Section 300-InstallationChapter 2. System Overview
Cabinet Description
Panasonic’s Digi tal Business System (DBS ) is a hybrid telephone system that
can be used as a key service unit (KSU) or a private branch exchange (PBX).
The DBS cabinet includes an AC power supply, backup batteries (optional),
dedicated card slots, and a central connector panel for line and trunk
connections.
Figure 2-1. The DBS cabinet (DBS 96 shown)
Connector Panel
Card
Slots
CN11
CN1
TRK 1 TRK2 TRK3 EC1 EC2 EC3 EC4 EC5 EC6 EC7 EC8 EC/ TRK S CC CPC AU X1 AU X2
SW 1
CN12
CN3
CN5 CN4
CN13
CN14
CN15
CN1
CN2
CN6
STATUS
LED
RAM H O LD
RAM C LR
Power Supply
Power Switch
Batteries
In addition to trunk and line connection, the connector panel is used to
connect peripheral equipment such as paging speakers, external ringers, and
music-on-hold/background music sources. Figure 2-2 on page 2-4 shows
trunk and line connections, as well as some peripheral connections.
Peripheral connections are covered in detail in Chapter 5, “Peripheral
Equipment.”
DBS-2.3/9.2-300DBS Manual - Revised April 2000 2-3
Chapter 2. System Overview
e
e
e
e
Figure 2-2. Trunk, line, and peripheral connections
A
Tape R ecorde r
forM usic- On-Hold
and B ackgr ound M usic
Test
Phone
Relays
#00#01#04#02#03
SLT R ingerBox
(VB-2089P)
Amplifier
Section 300-Installation
All-Page
Speaker
Zone P ag
#01
Zone P ag
#02
Zone P ag
#03
CN11
CN1
CN12
CN3
CN5
CN13
CN4
CN14
CN2
CN15
CN1
Trunk Ports
1-24
Trunk Ports
25 -32
Extension Ports
1-24
Extension Ports
25 -48
MDF
Zone P ag
#04
CO
Extension Ports
49 -72
2-4DBS Manual - Revised April 2000DBS-2.3/9.2-300
Section 300-InstallationChapter 2. System Overview
Configurations
The DBS comes in three models, which provide from 40 to 96 ports. Up to
two systems can be combined to increase port capacity up to 192 ports (DBS
96 + DBS 96).
In addition to dedicated trunk and extension slots, each system includes one
expansion slot (labeled EC/TRK) that can be used for either trunks or
extensions. The following table shows port capacities for individual systems
and for different combinations of systems.
Table 2-1. Trunk and extension capacities according to system size
1. The slave cabinet must be used for expansion ports.
2. When a DBS 72 and DBS 40 are connected, expansion ports cannot be used.
Extension
Ports
Expansion Ports
(Trunks or Extensions)
DBS-2.3/9.2-300DBS Manual - Revised April 2000 2-5
Chapter 2. System Overview
Printed Circuit Cards
The following table describes the printed circuit cards and other equipment
that can be used with the DBS. Also included are brief descriptions of each
card and the maximum number that can be installed in each cabinet.
Section 300-Installation
Table 2-2. Printed circuit card descriptions and maximums
Part No.Printed Circuit Cards and Other
Equipment
VB-43110Cable kit for 2-system connectionN/AN/AN/A
VB-43410Call processor card (CPC-A)
VB-43412Call processor card (CPC-AII)
VB-43420Service circuit card (SCC-A)
VB-43421Service circuit card (SCC-B)
VB-43431DTMF signal receiver for 8 SLT lines
VB-437012-port Door box adaptor8*12*16*
VB-43705Door box16*24*32*
Doorbox Equipment (Extension)
VB-437111-port Extension-Based Door box adaptor444
VB-43705Door box444
2-6DBS Manual - Revised April 2000DBS-2.3/9.2-300
111
Section 300-InstallationChapter 2. System Overview
Part No.Printed Circuit Cards and Other
Equipment
DBS 40DBS 72DBS 96
Quantity
Optional Equipment
VB-43706Remote Administration Interface (RAI-A)
111
VB-43707Remote Administration Interface (RAI-B)
VB-435518-circuit Caller ID daughter board
1 per VB-
43511A AEC
1 per VB-
43511A A EC
1 per VB-
43511A AEC
VB-43130Built-in system backup battery kit111
VB-43709Single Line Telephone Adaptor81418
VB-2089PSLT ringer box111
VA-437034-line power failure unit688
VB-43702Off-premise extension adaptor888
VB-43940Standard Application processor interface
(API)
111
VB-43941Telephony Services Kit (includes revised
API card, described in Telephone Services
111
Documentation)
* Note:
These maximums are based on overall trunk capacities and do not allow for trunks used
for outside lines.
DBS-2.3/9.2-300DBS Manual - Revised April 2000 2-7
Chapter 2. System Overview
Printed circuit cards are installed in dedicated slots in the DBS cabinet.
Table 2-3 shows the cards that can be installed in each slot. Figure 2-3 on
page 2-9 illustrates slot labels.
Table 2-3. Printed circuit package slot usage
Card TypeCardAcceptable Slots
Section 300-Installation
Analog
Trunks
L-TRK/4
L-TRK/8
TRK or EC/TRK
G-TRK/8
DID/8
Digital TrunksT1/24EC/TRK
Digital LinesDEC/8EC 1-8 or EC/TRK
Analog LinesAEC/8 EC 2-8 or EC/TRK
Service
Circuits
SCC-A SCC
SCC-B
Processor CardsCPC-A CPC
CPC-B
CPC-AII
DTMF CircuitsMFR/8 AUX1 or AUX2
CPC (See Note 1.)
Interface CardsAPI (1 or 2 Circuits)AUX1 or AUX2 (See Note 2.)
CBL-MCPC or AUX2 (See Note 3.)
CBL-S
Notes:
1. With one-cabinet systems, the MFR card can be installed in the AUX1 or AUX2 slot,
depending on whether an API card is used. With two-cabinet systems, placement of the MFR
cards differs according to the cable kit used. With Cable Kit Version 1.1, one MFR is installed
in the Master AUX1, and one MFR is installed in the Slave AUX1. With Cable Kit Version
1.2, both MFR cards are installed in the slave cabinet--one in the CPC slot and one in AUX1.
(See page 6-10 for instructions on installing MFR cards in double-cabinet systems.)
2. The API card is installed in AUX1 only when a CBL card is used.
3. Part VB-43110 includes both the CBL-M and CBL-S cards, as well as the required connecting cables. CBL-M is installed in the master cabinet, CBL-S in the slave cabinet.
2-8DBS Manual - Revised April 2000DBS-2.3/9.2-300
Section 300-InstallationChapter 2. System Overview
s
Figure 2-3. Slot labels for printed circuit packages
DBS call-processing is controlled by the Call Processor Card (CPC). Four
CPC models are available: CPC-A, CPC-B, CPC-AII, and CPC-EX. For a
complete list of hardware enha ncements a vailable with the CPC- B, CPC-AII ,
and CPC-EX, please see Appendix A and Appendix B, located in the back of
this manual. See the Appendix in Section 700 - Feature Operation for a
complete list of feature enhancements associated with each of these CPCs.
In most cases, the features provided with the DBS depend on the model and
software version of the CPC. Howeve r, the availability of some features also
depends on the model and version of the Service Circuit Card (SCC).
The following table shows some of the major differences between CPC/SCC
features. Other differences are noted throughout this manual when they apply
to specific installation instructions. For more details on the features provided
with each processor, see Feature Operation, Section 700.
Table 2-4. CPC/SCC features
FeatureCPC/SCC Requirements
Double cabinet systemCPC-B, Version 1.0 or greater plus SCC-B
DIDCPC-B, Version 2.0 or greater plus SCC-B,
Version 1.2 or greater
T1 InterfaceCPC-B, Version 4.0 or greater plus SCC-B.
(The CPC-B must have BPU 1.3 or later. The
SCC-B ROM 1.3 or later is required if the CO
does not provide dial tone.)
DBS-2.3/9.2-300DBS Manual - Revised April 2000 2-9
Chapter 2. System Overview
Section 300-Installation
2-10DBS Manual - Revised April 2000DBS-2.3/9.2-300
Chapter 3. Cabinet Installation
This chapter explains how to install and power up the cabinet. Before you
begin installation, be sure to read the “Requirements” chapter, which begins
on page 1-1.
This chapter covers the following topics::
TopicPage
Wall-Mounting the Cabinet3-3
Grounding3-5
Card Installation3-6
Battery Backup3-9
Key Phone Wall Mounting3-13
DSLT Wall Mounting3-15
System Initialization3-17
Test Phone3-18
DBS-2.3/9.2-300DBS Manual - Revised April 2000 3-1
3-2DBS Manual - Revised April 2000DBS-2.3/9.2-300
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