Steps for CMS 2.5 upgrade to CMS 3.1.9
• Remove CMS Client then CMS Server from Control Panel -Add remove
programs
• Delete Insight Video-Net folder from C:\Program Files\
• Delete Insight Video Net registry key: Hkey Local Machine-Software-
Insight Video Net
• From Start – Run - cmd type in sc delete”FICS” Hit enter
• Should show delete success *Note with version 2.5.0 –this step can be
skipped.
• From Start – Run – cmd type sc delete”Insight Rename Service”
• Should show delete success
• Reboot machine
• Install CMS 3.1 (and above) server then CMS 3.1 (and above) Client
• From Start-Program files-Insight Video Net – Server – License Application
• Reboot
CMS 3.0 upgrade to CMS 3.1.9
• Right click on the Client Update Service Icon in Task bar (near the
clock) and Exit
• Right Click on the Watchdog Icon in task bar (near the clock) and Exit
• Remove CMS Client and CMS Server from Control Panel -Add remove
programs
• Delete Insight Video-Net folder from C:\Program Files
• Delete Insight Video Net registry key: Hkey Local Machine-Software-
Insight Video Net
• Reboot machine
• Install CMS Server then CMS Client
• License
• Reboot
Additional Notes
The following are some further tips and information that may be helpful to the
installer.
Regarding Watchdog -Beacon Configuration notate the following:
· Home Directory ( wireless uploads for FTP/Other)
· Database Info (i.e. local or server name/ip)
· Logon permissions for Insight Services (Local Account or Local
Admin/Domain Admin account…)
· After the Upgrade verify Home Directory (3.0 thru 3.1.18 versions)
· Need to Add the new Right for granted Users/Groups; “ Burn supported
video files to DVD media”
Version 2 4.10.08