Panasonic BBHGW700A User Manual 2

Installation/Troubleshooting

Network Camera Management System

Model No.

BB-HGW700A

1 Before Using........................................................... 3

1.1 Important Safety Instructions ...............................................3

1.1.1 FCC and Other Information ............................................................. 4

1.1.2 Security Cautions ............................................................................ 6

1.1.3 Open Source Software .................................................................... 6

2 Installation .............................................................. 7

2.1 From Start to Finish..............................................................7

2.2 Check the Accessories.........................................................8

2.3 Connect This Product...........................................................9

2.4 Set Up the PC ....................................................................10

2.5 Register an ISP and Connect to the Internet .....................14

2.6 Connect a Network Camera ...............................................23

3 Troubleshooting ................................................... 26

Installation/Troubleshooting

Introduction

How to Use This Documentation

This product includes the following two manual types.

• Installation/Troubleshooting (this manual) Installation/Troubleshooting provides an explanation of included accessories, a guide to initial

setup and troubleshooting tips.

• Operating Instructions (included on the CD-ROM) Operating Instructions provides a detailed explanation of the operations, settings and functions of

this product.

Abbreviations

• UPnP is the abbreviation for Universal Plug and Play.

• CATV modems and ADSL modems are referred to as modems in this manual.

• Network cameras are referred to as cameras in this manual.

Trademarks

• Ethernet is a registered trademark of Xerox Corporation in the United States and/or other countries.

• Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

• Screen shots reprinted with permission from Microsoft Corporation.

• All other trademarks identified herein are the property of their respective owners.

Installation/Troubleshooting

1Before Using

1.1 Important Safety Instructions

When using this product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1. Read and understand all instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not install this product near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

6. Protect the AC adaptor cord and AC cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from th

7. The AC cord is used as the main disconnect device, ensure that the AC outlet is located/installed

near the product and is easily accessible.

8. Use only the included Panasonic AC adaptor and AC cord.

9. The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm

during use.)

10. To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of

moisture.

11. Do not touch the product or the AC adaptor and AC cord during lightning storms.

12. Unplug this product when unused for a long period of time.

13. Refer all servicing to qualified service personnel. Servicing is required when this product has

been damaged in any way, such as product does not operate normally, or

when the AC adaptor, AC cord or plug is damaged, this

it has been dropped.

is product.

SAVE THESE INSTRUCTIONS

3[For assistance, please call: 1-800-272-7033]

Installation/Troubleshooting

1.1.1 FCC and Other Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.

This product operates at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of this product should not be placed near or on top of a TV or VCR. If interference is experienced, move this product further away from the TV or VCR. This will often reduce or eliminate interference. Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical appliances.

• Environment — do not place the product in a room where the temperature is less than 0 °C (+32 °F) or greater than +40 °C (104 °F). Allow 10 cm (4 inches) clearance around the product for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight.

• Routine care — wipe the product with a soft cloth. Do not use benzine, thinner, or any abrasive powder. When you leave the product unused for a long period of time, unplug the AC cord plug from the outlet.

• If there is any trouble — consult an authorized Panasonic Factory Service Center.

FCC RF Exposure Warning:

• To comply with FCC RF exposure requirements in uncontrolled environment:

• This equipment must be installed and operated in accordance with provided instructions and a

minimum 20 cm (8 inches) spacing must be provided between antenna and all person's body (excluding extremities of hands, wrist and feet) during wireless modes of operation.

• This transmitter must not be co-located or operated in conjunction with any other antenna or

transmitter.

• Medical

Consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 2400 MHz to 2483.5 MHz, and the power output level is 0.1 watts.) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.

• Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device.

Installation/Troubleshooting

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible Party: Panasonic Corporation of North America

One Panasonic Way Secaucus, NJ 07094 Tel No: 1-800-211-PANA (7262)

No responsibility will be taken by our company with respect to consequences resulting from the use and/or the damage of the Network Camera Management System.

5[For assistance, please call: 1-800-272-7033]

Installation/Troubleshooting

1.1.2 Security Cautions

When using this product, take appropriate measures to avoid the following security breaches.

• Leaks of private information via this product

• Illegal use of this product by a third party

• Interference or suspension of the use of this product by a third party

Take the following measures to avoid security breaches:

• To prevent illegal access, keep the update firmware (If you do not have the latest version of firmware, this can lead to blocked access or information leaks).

• When downloading data from the Internet, ensure that viruses or illegal programs or not inadvertently downloaded.

• You are responsible for the security settings, such as user name and password, to access this product. This information should not be made available to any third parties outside the user group.

• Place this product where it is unlikely to be stolen.

• You are responsible for this product's user information, such as videos, still images and internet contents etc. This information should not be made available to any third parties outside the user group.

• When sending this product to be repaired with a company not related to Panasonic, make back-up copies of files, if necessary, and reset this product to factory default.

• When transferring this product to another party, make back-up copies of files, if necessary, and reset this product to factory default.

• When disposing of this product, reset this product to factory default, or erase information by means of electrical deletion or physical dismantlement.

Panasonic Communications Co., Ltd.

1.1.3 Open Source Software

Parts of this product use Open Source Software supplied based on the conditions of the Free Software Foundation's GPLs and/or LGPLs and other conditions. Relevant conditions apply to this software. Therefore, please read gpl.txt and lgpl.txt in the license folder in the open_source folder on the included CD-ROM, for information about GPLs and LGPLs, and the collection of headers in the freeware_header folder, for information about other Open Source Software, before using this product. Also, please note that this software is not under warranty. For inquiries regarding the contents above, see http://panasonic.co.jp/pcc/products/en/netwkcam/. Enter the necessary firmware information on the Inquiry form and submit it.

2 Installation

2.1 From Start to Finish

Installation/Troubleshooting

Notes

• Steps 1 to 5 are explained in this manual.

• Steps 6 is explained in Operating Instructions on the CD-ROM.

Check the Accessories

Connect This Product

Set Up the PC

Connect a Network Camera

Use This Product

7[For assistance, please call: 1-800-272-7033]

Installation/Troubleshooting

2.2 Check the Accessories

Main Unit and Included Accessories

The following items are provided with this product. Additional pieces can be ordered by calling 1-800332-5368.

Main unit ........................1 pc. AC adaptor.....................1 pc.

(Cord length: approx. 3 m (9.8 feet)) Order No. PQLV202Y

Ethernet® cable (category 5

straight cable).................1 pc.

(Cable length: approx. 1 m (1.1 yards)) Order No. PQJA10138Z

Stand .............................1 pc.

Order No. PQYLHGW502

AC cord ......................... 1 pc.

(Cord length: approx. 1.8 m (5.9 feet)) Order No. PSJA1069Z

CD-ROM........................ 1 pc.

(Operating Instructions etc.) Order No. PSQX3487YCD

• Installation/Troubleshooting (this manual) - 1 pc.

• Warranty - 1 pc.

Accessories to be Provided by Customer

• Ethernet Cable (category 5 straight cable) - 1 pc.

•Network Camera

•PC

2.3 Connect This Product

To the outlet

Installation/Troubleshooting

1.2.3.4.

AC cord

(included)

AC adaptor

(included)

Internet

Modem

1. Raise the antenna.

2. Connect the modem to this product's WAN jack.

3. Connect the PC to this product's LAN jack.

4. Insert the AC adaptor cord into the DC IN jack of this product.

5. Insert the AC cord into the AC adaptor socket and the plug into an outlet. (This product will be

turned on automatically.)

When using the stand

Raise the antenna.

Align the first groove

of this product with the stand and insert.

Adjust the antenna to the vertical position

9[For assistance, please call: 1-800-272-7033]

Installation/Troubleshooting

2.4 Set Up the PC

Using Windows® XP

It is necessary to log in as the administrator to change the settings on Windows XP.

1. From the Start menu, select My Computer, My

Network connections.

2. Right-click the Local Area Connection icon and

select Properties.

3. Select Internet Protocol (TCP/IP), and click

[Properties].

Places and then View network

4. Click [Advanced...].

5. Check that the Default gateways field is empty,

and click [OK].

• If an IP address is entered in the field, select it and click [Remove].

6. Select Obtain an IP address automatically and

also select Obtain DNS server address automatically, and click [OK].

7. Click [Close] and close the Local Area

Connection Properties window.

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