Panasonic 9TAWX CC412A, 9TAWX CC411A Users Manual

WX-CC411_PGQX2068ZA_IG.indb 1

2016/05/18 13:30:24

Operating Instructions <Installation Guide>

Installation Instructions provided

Center Module

Model No. WX-CC411A

WX-CC412A

English

Français

Before attempting to connect or operate this product,

please read these instructions carefully and save this manual for future use. No model number suffix is shown in this Operating Instructions.

ENGLISH VERSION

Safety precautions

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles).

This device complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

REFER TO SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (service) instructions in the literature accompanying the appliance.

WARNING:

pp This apparatus must be earthed.

pp Apparatus shall be connected to a main socket outlet with a protective earthing connection. pp The mains plug or an appliance coupler shall remain readily operable.

pp To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

pp The apparatus should not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, should be placed on the apparatus.

pp All work related to the installation of this product should be made by qualified service personnel or system installers.

pp To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. pp The connections should comply with local electrical code.

ppThe risk of hearing impairment due to exposure to excessive sound levels may be reduced by listening at lower volumes and for shorter durations.

pp Operating near 1.9 GHz electrical appliances may cause interference. Move away from the electrical appliances. pp This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

ppMEDICAL:

Consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 1.92 GHz to 1.93 GHz, and the power output level is 115 mW (max.).)

Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health

care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy. pp The installation shall be carried out in accordance with all applicable installation rules.

pp To prevent fire or electric shock hazard, do not expose this apparatus to rain or moisture.

Safety precautions

For U.S.A.

The model number and serial number of this product may be found on the surface of the unit.

You should note the model number and serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid identification in the event of theft.

Model No.

Serial No.

For U.S.A.

CAUTION:

The FCC ID number for this radio equipment is listed below.

FCC ID: ACJ9TAWX-CC411A

FCC ID: ACJ9TAWX-CC412A

For U.S.A.

This product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material – special handling may apply. See www.dtsc.ca/gov/hazardouswaste/perchlorate/

A lithium-ion battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery.

CAUTION:

ppDanger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.

ppThese servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that

contained in the operating instructions unless you are qualified to do so.

ppAny changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

ppShielded (STP) LAN cables must be used with this unit to ensure compliance with EMC standards.

For Canada

ICES-003

CAN ICES-3(A)/NMB-3(A)

For Canada

RSS-Gen

ppUnder Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

Descriptions of graphic symbols

This symbol indicates an alternating current (AC).

IMPORTANT SAFETY INSTRUCTIONS

1)Read these instructions.

2)Keep these instructions.

3)Heed all warnings.

4)Follow all instructions.

5)Do not use this apparatus near water.

6)Clean only with dry cloth.

7)Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

8)Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

9)Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

10)Only use attachments/accessories specified by the manufacturer.

11)Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

12)Unplug this apparatus during lightning storms or when unused for long periods of time.

13)Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

English

Contents

Safety precautions ............................................................	2
Before use ..........................................................................	5
Preface ...........................................................................	5
Features ..........................................................................	5
System diagram ..............................................................	5
Operation ........................................................................	6
Concerning the Operating Instructions ...........................	7
Standard accessories .....................................................	7
Trademarks and registered trademarks ..........................	7
Abbreviations ..................................................................	8
Limitation of liability ........................................................	8
Disclaimer of warranty ....................................................	8
Network security .............................................................	8
Precautions ........................................................................	9
Operating precautions ....................................................	9
Installation precautions .................................................	10
Major operating controls and their functions ...............	11
Front panel ....................................................................	11
Terminal block ...............................................................	12
Side panel .....................................................................	13
Screen ..........................................................................	14
Description of screens ...................................................	15
Basic screen .................................................................	15
Setting Information screen ............................................	16
Password input screen ..................................................	18
Camera monitoring screen ...........................................	18
Quick Operation screen ................................................	19
Related devices ...............................................................	20
Installation procedures ...................................................	21
Deciding on where to install the Center Module ...........	21
Installation ....................................................................	21
Connections ....................................................................	24
Opening the connector cover ........................................	24
Securing the power cord ...............................................	24
Wiring the Euroblock connector ....................................	25
Attaching the connector cover ......................................	27
Examples of connections ..............................................	28

Screen operations ...........................................................	29
Basic screen operations ...............................................	29
Entering the settings .....................................................	29
Inputting characters ......................................................	30
Inputting the date and time ...........................................	30
Adjusting the volume level ............................................	30
Operating procedures .....................................................	31
Basic operations ...........................................................	31
ID Registration ..............................................................	31
Convenient Functions (Other Functions) ......................	33
Troubleshooting ..............................................................	36
Specifications ..................................................................	37
Licenses ...........................................................................	39

Before use

wwPreface

The WX-CC411A and WX-CC412A are Center Modules for the wireless intercom systems that are used in drive-thru outlets.

wwFeatures

ppThe WX-CC411A is designed for single lane operation of drive-thru outlets; the WX-CC412A is designed for dual lane operation.

ppA system compliant with the 1.9 GHz band DECT* standard is used so the voices of the store personnel and customers are heard clearly and distinctly even in open areas, and interference is minimal, resulting in stable communication.

*Digital Enhanced Cordless Telecommunications

pp A high degree of vocal clarity is ensured by a powerful echo canceller and digital noise reduction (DNR). pp The cabinet supports wall-mounting for easy installation.

ppThe total number of All-in-One Headsets and Belt Packs that can be registered is 32. Up to four operators can communicate at the same time per lane using All-in-One Headsets and Belt Packs.

pp This unit has a 7-Type LCD display with a touch panel, and is easy to operate.

pp This unit can be connected to an IP network using Ethernet to enable remote control operations to be performed. pp Using an SD card, it is possible to back up and restore the settings, and save messages unique to the outlet.

ppThe system contains a scheduler to enable the greeter message to be changed at designated times and reminder messages to be played back automatically.

ppUp to four Network Cameras made by Panasonic can be registered, and their images can be monitored on this unit’s LCD display.

ppAlert signals that have been received can be sent to the All-In-One Headsets or Belt Packs, signals can be output to external devices, and alert emails can be sent to external destinations.

wwSystem diagram

By connecting the Center Module and All-In-One Headsets or Belt Packs wirelessly, it is possible to communicate between the All-In-One Headsets or Belt Packs or between the All-In-One Headsets or Belt Packs and the customers at the order post.

Order post

All-In-One Headset

WX-CH450

Center Module

WX-CC411A/WX-CC412A

	Microphone
	Speaker
PAGE
(Communications with
other store personnel)	TALK	Vehicle detector
	(Communications with
	customers)

Belt Pack	Belt Pack	All-In-One Headset
WX-CT420	WX-CT420	All-In-One Headset
		WX-CH450

English

Before use

wwOperation

This system supports the following operations that are suited to drive-thru customers.

Single lane

Operations in an environment in which only one order post is installed are referred to as “single lane” operations. These lane operations are supported by the WX-CC411A.

Hello

ORDER POST

WINDOW

DRIVE-THRU LANE

Dual lane

Operations in an environment in which the order posts are installed in parallel are referred to as “dual lane” operations.

With dual lane operations, the vehicle detectors for lane A and lane B operate independently of each other, and when each of these vehicle detectors is set to ON, the greeter message for the lane concerned is played back.

These lane operations are supported by the WX-CC412A.

Hello

LANE B

ORDER POST

Hello

LANE A

ORDER POST

WINDOW

LANE A

WINDOW

LANE B

DRIVE-THRU LANE

Tandem lane

Operations in an environment in which the order posts are installed in series are referred to as “tandem lane” operations. When the vehicle detector for lane A is OFF and the vehicle detector for lane B is set to ON, a tandem lane message urging the customer to move to lane A is played back.

These lane operations are supported by the WX-CC412A.

		Pull forward
	LANE A	LANE B
	ORDER POST	ORDER POST
	WINDOW
	LANE A
	WINDOW	THRU LANE
	LANE B	-
	LANE B	DRIVE
		DRIVE

wwConcerning the Operating Instructions

The Operating Instructions consist of the Operating Instructions <Installation Guide>, Operating Instructions <Setup Instructions> (PDF file) and Operating Instructions <Browser Guide> (PDF file).

ppOperating Instructions <Installation Guide> (this manual):

These instructions describe how to connect the Center Module with the required devices, how to install them and how to

perform settings (excerpted).

pp Operating Instructions <Setup Instructions> (PDF file):

These instructions describe the settings that must be performed before this unit can be used.

ppOperating Instructions <Browser Guide> (PDF file): These instructions explain access from the browser.

To read PDF files, you will need Adobe® Reader® which is available from Adobe Systems. When Adobe® Reader® is not installed on the PC, download the latest Adobe® Reader® from the Adobe web site and install it.

Important

ppDownload the “Operating Instructions <Setup Instructions/Browser Guide>” from the home page given below. http://www.panasonic.com/business/POS-drive-through/manuals.asp

wwStandard accessories

Power cord .....................................................................	1 pc.	Clamp (for securing the power cord to the wall) .............	1 pc.
Wall mounting bracket ....................................................	1 pc.	Operating Instructions (this manual) ..............................	1 pc.
Power cord clamp ...........................................................	1 pc.

wwTrademarks and registered trademarks

ppAdobe, Acrobat Reader, and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

pp SD, SDHC Logo is a trademark of SD-3C, LLC.

ppOther names of companies and products contained in these operating instructions may be trademarks or registered trademarks of their respective owners.

English

Before use

wwAbbreviations

The following abbreviations are used in this document. SDHC and SD memory cards are referred to as “SD cards”.

wwLimitation of liability

THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY’S RIGHT.

wwDisclaimer of warranty

IN NO EVENT SHALL Panasonic Corporation BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:

(1)ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;

(2)PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER;

(3)UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER;

(4)ANY PROBLEM CAUSING FAILED SIGNAL TRANSMISSION RESULTING IN CONSEQUENTIAL INCONVENIENCE, LOSS OR DAMAGE, ARISING OUT OF CAUSES SUCH AS SYSTEM MALFUNCTION, FAULT, SET UP OR INSTALLATION.

(5)ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY.

(6)PERSONAL INJURY, ANY LOSS OR DAMAGE, ARISING OUT OF THE DROP CAUSED BY THE INCOMPLETE INSTALLATION.

(7)ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON OR ORGANIZATION BEING PHOTOGENIC SUBJECT, DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF THAT SURVEILLANCE-CAMERA’S PICTURE, INCLUDING SAVED DATA, FOR SOME REASON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE.

(8)LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.

wwNetwork security

As you will use this product connected to a network, your attention is called to the following security risks.

(1)Leakage or theft of information through this product

(2)Use of this product for illegal operations by persons with malicious intent

(3)Interference with or stoppage of this product by persons with malicious intent

It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks.

pp Use this product in a secured network not connected to the Internet.

ppIf this product is connected to a network that includes PCs, make sure that the system is not infected by computer viruses or other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.).

ppProtect your network against unauthorized access by restricting users to those who log in with an authorized user name and password.

pp After this unit has been accessed by the administrator, all the web browsers must be closed without fail. pp The administrator’s password must be changed at regular intervals.

ppApply measures such as user authentication for the servers and the connected devices to protect your network against leakage or theft of information, including image data, authentication information (user names and passwords), alarm mail information, FTP server information, etc.

Precautions

wwOperating precautions

ppThis unit is for indoor use only. It cannot be used outdoors.

Avoid installation in a location where the unit will be exposed to direct sunlight for extended periods or near a cooling or heating appliance.

Otherwise, deformation, discoloration, malfunctioning

and/or problems in operation may result. Operate the unit where it will not be splashed or sprayed by water.

ppHandle the unit carefully. This product uses parts that may be damaged by improper handling or storage.

ppDo not use this unit in an atmosphere where there are flammable gases. Otherwise, an explosion may occur, resulting in injuries.

ppDo not install this unit in a location that is susceptible to salt damage or where corrosive gases are given off.

Otherwise, the mounting parts will deteriorate, and this unit may fall, resulting in injury or accidents.

ppTighten the screws and bolts using the designated torque. Otherwise, this unit may fall, resulting in injury or

accidents.

ppInstall this unit on a surface that can bear its weight. Otherwise, this unit may fall or topple over, resulting in injury or accidents. Installation work should be started only after sufficient reinforcement is completed.

ppInsert the AC plug completely. If the plug is not inserted completely, fire due to overheating or electric shock may result. Do not use a damaged plug or loose AC outlet.

ppDo not pull or insert the AC plug if your hands are wet. Electric shock may result.

ppDo not place containers with water or other liquids on top of or around the device. If water or other liquids get inside this unit, a fire or electric shock may result. Immediately disconnect the power plug, and contact the store where

you purchased this unit.

ppDo not insert foreign objects. If water or metal objects get inside this unit, a fire or electric shock may result. Immediately disconnect the power plug, and contact the

store where you purchased this unit.

ppDo not disassemble this product. Otherwise, it may cause fire or electric shock.

ppDo not do anything that may damage the AC cord or the AC plug. Do not damage or modify the cord, place it near hot tools, bend, twist, or pull it forcefully, place

heavy objects on it, or bundle it tightly. Continuing to use

a damaged cord may result in fire, short circuit, or electric shock. If the cord or plug needs to be repaired, consult the store where you purchased this unit.

ppDo not attempt to install this unit or proceed with any connections during a thunderstorm. Otherwise, it may cause fire or electric shock.

ppStop operation immediately if the unit emits smoke, excessive heat or abnormal smell. These conditions can cause fire or electric shock. Immediately disconnect the power plug, and contact the store where you purchased this unit.

ppDo not use this equipment close to an automatic control equipment like an automatic door fire alarm and so on. Radio waves from this equipment may cause the trouble by a malfunction for automatic equipment.

pp Do not put this product close to a medical equipment. (Do not bring this product into operating room, intensive care units (ICU) and coronary care units (CCU).) Radio waves from this equipment may cause the trouble by a malfunction for medical equipment.

ppAsk the store where you purchased this unit to do the installation work. Expertise and experience are required to install this unit. Otherwise, injuries or damage to this unit may result. Be sure to ask the store where you purchased this unit to perform this work.

ppDo not put this product on a place with moisture or dirt. There is the risk of injury.

Touch panel

pp Perform touch panel operations using only one finger. If two or more fingers come into contact with the panel at the same time, the touch panel may not operate properly.

ppDo not use a ballpoint pen or other hard-tipped or sharp object, including fingernails, to perform touch panel operations.

pp Do not press on the LCD display with too much force.

ppDo not use any of the LCD protective films available on the market. (The touch panel may not operate properly.)

ppThe inside of the LCD display may become cloudy or condensation (droplets of water) may form and the display may not operate properly when the temperature changes suddenly, such as immediately after airconditioning or heating has been turned on. If this occurs, leave this unit for about one to two hours before attempting to use it again.

To cut the power supply

This product has no power switch. To cut the power supply, unplug the power plug of the product from the AC outlet. If it is hard to unplug the power cord due to the installation conditions, connect the power cord of the product to the AC outlet via the circuit breaker of a distribution board or to the AC inlet socket of a power supply control unit.

Built-in backup battery

Do not expose the built-in backup battery to excessive heat, such as direct sunlight or fire.

Camera image update speed

The image update speed may be slower, depending on the network environment used, the number and setting of cameras, the subjects, and number of accesses.

English

Precautions

SDHC/SD cards

ppBefore using an unformatted SDHC or SD card, format it first using the Center Module. When a card is formatted, whatever has been recorded on it will be erased. If an unformatted SDHC or SD card or an SDHC or SD card

formatted on a unit other than the Center Module is used, it may not work properly or its performance may be compromised.

ppWhen some SDHC or SD cards are used in this unit, they may not work properly or their performance may be compromised. Use of the recommended SDHC and SD cards is recommended.

Recommended SDHC and SD cards

Manufactured by Panasonic Corporation (sold separately)

SDHC cards: 4 GB, 8 GB, 16 GB, 32 GB SD cards: 2 GB

(Excluding miniSD cards and microSD cards)

ppIn many cases when SD cards are formatted or their data is erased or deleted using the functions of the Center Module or a personal computer, the data on the cards may not be erased completely. Before handling a card over to another party, it is recommended that you use

a commercially available PC software application for

erasing data to erase the data on the card completely.

ppWhen SD cards are to be disposed of, either break them physically or erase the data on them completely, separate them in the garbage and dispose of them following the regulations that are enforced in the locality concerned.

Cleaning the touch panel

pp It is recommended that the touch panel be cleaned at regular intervals.

ppIf there is any noticeable dirt, dust, oil, grease, etc. on the touch panel, clean it immediately.

pp Wipe off the dirt or dust gently using a soft dry cloth.

pp You may damage the LCD display if you wipe or press the touch panel too forcefully or subject the display to impact or heavy loads.

ppDo not use liquid or spray cleaners. The touch panel functions may be impaired as a result.

ppDo not allow products made of rubber or PVC to remain in contact with the touch panel for prolonged periods of

time. Doing so may cause discoloration or deterioration.

ppDo not use benzene, paint thinners, adhesives, alkalior alcohol-based cleaning agents, glass cleaners, waxes, abrasive cleansers, powdered cleaners, insecticides, etc. Doing so may cause colors and texture to be degraded. (When using a chemical cloth for cleaning, read the caution provided with the chemical cloth product.)

wwInstallation precautions

WARNING: In order to safeguard against injury, this device must be mounted on a wall, following the steps in the Operating Instructions.

Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation.

Avoid installing in the following locations. pp Locations exposed to direct sunlight

pp Locations subject to having strong vibration or impact pp Locations which are not level

pp Locations under the air conditioner pp Locations near the fryer

pp Locations near the grill

ppLocations where a chemical agent is used such as a swimming pool

ppLocations near magnetic field sources such as a television or speakers

ppLocations where condensation forms easily, where temperature changes greatly, humid places

pp Locations subject to dust

pp Locations subject to water splash or spray

pp Locations where radiation or x-ray emissions are produced

The accessory power cord is to be used only with this unit.

Do not use it for any other devices. Similarly, do not use the power cords of other devices with this unit.

Grounding

Confirm that the wire is connected from the SIGNAL GND terminal to earth ground. A grounding connection must be made before connecting the power plug or this product to the main power supply. When disconnecting the grounding wire, make sure that the power plug of this product is disconnected from the main power supply.

Power supply used

The supply voltage of this unit is AC 100 V to 120 V (50 Hz/60 Hz). Connect this unit to a power supply with a sufficiently high capacity.

To cut the power supply

Be sure to connect the power cord via any of the following breaking devices:

pp Connect the power cord via a power supply control unit.

ppInstall the product near a power outlet, and connect the power cord via the power plug.

ppConnect the power cord to the breaker with contact gap of 3.0 mm or more of a distribution board. The breaker shall be able to shut down all the poles of the main power supply except the ground protective conductor.

Setting the time

Before operating this unit, you must set the time. For how to set the time, refer to the Operating Instructions <Setup Instructions>.

Major operating controls and their functions

wwFront panel

This is a 7-Type color LCD display. It indicates this unit’s operational status and details of its operations and settings.	English
1LCD display
2Touch panel
This is a 7.8-Type touch panel. It is used to operate this unit.

3Terminal cover

This is where the “Euroblock” (a European-style terminal block) for the audio input/output signals and control input/output signals is housed.

Major operating controls and their functions

wwTerminal block

		COMCNT

4 Power input terminal [AC IN]

Lane A vehicle detector input [VDET]

Connect the accessory power cord to this terminal. After connecting it, secure the cord using the power cord clamp. (Refer to p.24 “Securing the power cord”.)

5Confirmation window [CHECK]

This window is used for confirmation purposes when this unit is installed.

6Lane A mic input [OUT MIC]

This is connected to the microphone for the order post installed in lane A.

7Lane A speaker output [OUT SP (8 Ω) Class2 Wiring]

This is connected to the speaker for the order post installed in lane A.

8Lane A line output [LINE OUT]

The same communication that is output from OUT SP of lane A is output.

9Lane A kitchen mic input [AUX MIC]

This is connected to the gooseneck microphone installed in the lane A kitchen.

It is used to speak with the customer who has arrived at the order post for lane A.

:Lane A kitchen speaker output [AUX SP (8 Ω) Class2 Wiring]

This is connected to the speaker installed in the lane A kitchen.

It is used to speak with the customer who has arrived at the order post for lane A.

Lane A line input [LINE IN]

External communications can be broadcast simultaneously to all the All-In-One Headsets or Belt Packs and to the lane A kitchen speaker.

This is connected to the vehicle detector installed in lane A.

Lane B mic input [OUT MIC]

This is connected to the microphone for the order post installed in lane B.

Lane B speaker output [OUT SP (8 Ω) Class2 Wiring]

This is connected to the speaker for the order post installed in lane B.

Lane B line output [LINE OUT]

The same communication that is output from OUT SP of lane B is output.

Lane B kitchen mic input [AUX MIC]

This is connected to the gooseneck microphone installed in the lane B kitchen.

It is used to speak with the customer who has arrived at the order post for lane B.

Lane B kitchen speaker output [AUX SP (8 Ω) Class2 Wiring]

This is connected to the speaker installed in the lane B kitchen.

It is used to speak with the customer who has arrived at the order post for lane B.

Lane B line input [LINE IN]

External communications can be broadcast simultaneously to all the All-In-One Headsets or Belt Packs and to the lane B kitchen speaker.

Lane B vehicle detector input [VDET]

This is connected to the vehicle detector installed in lane B.

External control output [DEVICE]

This external control output is used for alerts.

Using this unit’s settings, this connector is controlled in response to the reception of alert signals from the All-In- One Headsets or Belt Packs and to the signals from the alert input.

Alert input [ALERT]

This external input connector is used for alerts. It is connected to a sensor or other external device.

Serial port [RS-232C]

This port is for controlling the system from a personal computer.

For details, contact the store where you purchased this unit.

Video output [VIDEO OUT]

This NTSC type of composite connector is for outputting camera images.

For details, contact the store where you purchased this unit.

Network port [10BASE-T/100BASE-TX]

This is connected to a 10BASE-T or 100BASE-TX network, and it connects the Network Camera with the Center Module.

wwSide panel

Reset button

Press this button using a fine-tipped object when this unit
is not operating properly to restart this unit.

SD card slot

This is where an SD card is inserted.

SD card access LED

This indicates the status of the SD card access. While the SD card is being accessed, it blinks in green.

Important

ppWhile the SD card access LED is blinking, do not eject the SD card, disconnect the power plug or press the reset button. Performing any of these actions may destroy the data on the card.

English

Major operating controls and their functions

wwScreen

The following four buttons, which are separate from the LCD display buttons, are permanently displayed on the touch panel.

L M

L Setting Information button

This button is used to display the settings and statuses. (Refer to p.16 “Setting Information screen”.)

N Camera display button

This button is used to display the images of the Panasonic Network Cameras that have been registered. (Refer to p.18 “Camera monitoring screen”.)

M Setting button

This button is used to display the password input screen. After the password has been confirmed, the setting list screen is displayed. (Refer to p.18 “Password input screen”.)

O Quick Operation button

This button is used to display the Quick Operation screen that is used with drive-thru operations. (Refer to p.19 “Quick Operation screen”.)

Description of screens

wwBasic screen	Talk display (lane B)
wwBasic screen
The basic screen that appears on the LCD display is	While the store personnel are talking to the customer in
described below.	lane B, this is displayed in green.

Security Alert display

When an alert signal has been received from an external device or an All-In-One Headset or Belt Pack, this is displayed in red.

Vehicle detection display (lane A)

When a vehicle has arrived at the order post for lane A, this is displayed in orange.

Talk display (lane A)

Paging display (lane B)

While the store personnel at lane B are talking to one another, this is displayed in green.

REC button

When a communication is being recorded after a security alert has occurred, this is displayed in red.

Title display

The title of the screen currently displayed appears.

Date & time display

The current date and time are displayed.

“*” appears in front of the time display during daylight savings time (summer time).

ppThe date and time on this unit is set with the following order: month / day / year hour:minute

pp The time is displayed as a 24-hour clock.

While the store personnel are talking to the customer in lane A, this is displayed in orange.

Paging display (lane A)

While the store personnel at lane A are talking to one another, this is displayed in orange.

Vehicle detection display (lane B)

When a vehicle has arrived at the order post for lane B, this is displayed in green.

English

Description of screens

wwSetting Information screen

The Setting Information screen appears when

(Setting Information button) on the touch panel is touched. This unit’s settings and statuses can be confirmed on this screen.

1 2 3 4

Setting Info [Setting Info]

When the Setting Info button is touched, the display on the LCD display switches to the setting list screen.

Security Alert [Security Alert]

When the Security Alert button is touched, the display on the LCD display switches to the Security Alert screen. (P.17)

Help Contact [Help Contact]

When the Help Contact button is touched, the display on the LCD display switches to the Help Contact screen. (P.18)

System Information [System Info]

When the System Info button is touched, the screen on the LCD display switches to the System Info screen. (P.18)

Setting list screen

The setting list screen is displayed when the unit’s power is turned on or when the [Setting Info] button is touched.

3 6789 4 : 5

1; B

= > ? @ A

Lane name display [A] ([B])

The lane name is displayed. The lane setting statuses are displayed to the right of the lane name display.

When the WX-CC412A is used, lane B is also displayed underneath lane A.

Lane mode display [Single/Dual/Tandem]

Lane mode that has been set is displayed. WX-CC411A: [Single] is displayed.

WX-CC412A: [Dual] is displayed when the tandem lane setting is OFF, and [Tandem] is displayed when it is ON.

Nighttime Volume display [Nighttime Volume ON/OFF/AUTO]

The setting status of the volume of the order post speaker at night is displayed.

Note

ppThe “Nighttime Volume” is a function that is used to adjust the volume level of the voice output from the order post speaker.

Speed Team display [Speed Team ON/OFF]

The status of the speed team operation is displayed.

Note

pp“Speed Team operation” refers to a mode of operation in which, at busy times when there are more vehicles than the lanes can accommodate, normal operation is suspended, the vehicle detectors are shut off, and the store personnel go directly to the customers in their vehicles to take their orders.

Cross Beep display [Cross Beep ON/OFF]

The Cross Beep status is displayed.

This appears only when the WX-CC412A is used.

Note

pp“Cross Beep” is a function that sends the beep tone announcing the arrival of customers across the two lanes.

Lane A order post speaker volume display [Outside]

The volume level of the lane A order post speaker is displayed.

Lane A kitchen speaker volume display [AUX]

The volume level of the lane A kitchen speaker is displayed.

Lane A order post microphone volume display [Outside]

The volume level of the lane A order post microphone is displayed.

Lane A kitchen microphone volume display [AUX]

The volume level of the lane A kitchen microphone is displayed.

Lane A beep tone volume display [Beep]

The volume level of the lane A beep tone is displayed.

Lane A line input volume display [Line In]

The volume level of the lane A line input is displayed.

Lane A line output volume display [Line Out]

The volume level of the lane A line output is displayed.

Lane A order post microphone ON/OFF display [Out Mic ON/OFF]

The setting that determines whether to output the voice of the lane A order post microphone to the lane A kitchen speaker is displayed.

Lane A kitchen microphone ON/OFF display [AUX Mic ON/OFF]

The setting that determines whether to output the voice of the lane A kitchen microphone to the lane A kitchen speaker is displayed.

Lane A talk ON/OFF display [TALK ON/OFF]

The setting that determines whether to output the talk voice to the lane A kitchen speaker is displayed.

Note

pp“Talk” refers to communications between the customers and store personnel.

Lane A beep tone ON/OFF display [Beep ON/OFF]

The setting that determines whether to output the beep tone to the lane A kitchen speaker is displayed.

Lane A paging ON/OFF display [PAGE ON/OFF]

The lane A paging setting is displayed.

Note

pp“Paging” refers to communications among store personnel.

Lane A V/Det Override ON/OFF display [V/Det Override ON/OFF]

The status of the lane A V/Det Override is displayed.

Note

pp“V/Det Override” is a function that sets the vehicle detectors virtually to ON and keeps both the order post microphone and speaker in the ON setting.

Security Alert screen

The Security Alert screen appears when the [Security Alert] button on the Setting Information screen is touched.

1	2	English
		English
		3

Cause and Initiation time

The cause of a security alert that has occurred and the initiation time are displayed.

[F Button] : Sent from the store personnel who have All-In-One Headsets or Belt Packs.

[Alert 1 to 4] : Sent from alert input 1 to 4.

Clear button [Clear]

This is touched to forcibly clear the Security Alert.

Stop button [Stop]

This is touched when the Alert Message for the Security Alert is to be stopped.

This appears when “Alert message playback” has been set for operations to be performed when a Security Alert has occurred.

Description of screens

Help Contact screen

The Help Contact screen appears when the [Help Contact] button on the LCD display is touched.

The emergency help contact is displayed on this screen. It can be set on the setting screen. If an email has been set using the browser ahead of time, an email can be sent from this screen.

Note

ppIt is not possible to display the email send result even when, for instance, an email failed to be sent because the server was down or the wrong email was set.

When installing this unit, check that emails can be correctly sent ahead of time.

System Info screen

The System Info screen appears when the [System Info] button on the LCD display is touched.

Network statuses are shown on this screen.

wwPassword input screen

The password must be input for verification before operation moves to the setting screen.

The password input screen appears when (setting button) on the touch panel is touched. For details on how to input the characters, refer to p.30 “Inputting characters”.

Default password: 12345

Important

ppChange the password at regular intervals for security purposes.

wwCamera monitoring screen

The camera monitoring screen appears on the LCD display when (camera display button) on the touch panel is touched.

Camera 1 screen

Images from Network Camera 1 appear on this part of the screen.

Camera 2 screen

Images from Network Camera 2 appear on this part of the screen.

Camera 3 screen

Images from Network Camera 3 appear on this part of the screen.

Camera 4 screen

Images from Network Camera 4 appear on this part of the screen.

Camera 1 full-screen display button

When this button is touched, images from Network Camera 1 are displayed in full-screen mode.

Camera 2 full-screen display button

When this button is touched, images from Network Camera 2 are displayed in full-screen mode.

Camera 3 full-screen display button

When this button is touched, images from Network Camera 3 are displayed in full-screen mode.

Camera 4 full-screen display button

When this button is touched, images from Network Camera 4 are displayed in full-screen mode.

4-screen simultaneous display button

When this button is touched, the screen is split into four parts, and the images from Network Cameras 1, 2, 3 and 4 are displayed simultaneously.

Note

ppWhen a camera image is touched while the screen is split into four parts and images are displayed

simultaneously, the touched image is displayed in fullscreen mode.

wwQuick Operation screen

The Quick Operation screen appears on the LCD display when (Quick Operation button) on the touch panel is touched.


2	3
Common button		English
Common button

This button is used to display the Quick Operation screen that is common to both lanes.

Lane A button

This button is used to display the Quick Operation screen for lane A.

Lane B button

This button is used to display the Quick Operation screen for lane B.

Note

ppThe lane B button is displayed only when the WX-CC412A is used.

Related devices

Devices related to the wireless intercom system are listed below.

uCenter	Module	uBelt Pack
WX-CC411A/WX-CC412A		WX-CT420

uAll-In-One Headset	uHeadset
WX-CH450	WX-CH427

uBattery	uBattery Charger
WX-B3030	WX-Z3040A

uWireless Repeater

WX-CR470

Installation procedures

wwDeciding on where to install the Center Module

Select a wall on which to mount this unit, drill a hole in it to pass the wires through, and decide where the four screws are to be positioned, as shown below.

190

135

5	25
	25
	40
200

English

Important

pp Ensure that the installation surface has the pull-out strength below.

wwInstallation

1 Mount this unit using the accessory wall mounting bracket and 4 screws (4.1  mm × 25 mm

{5/32 inches × 63/64 inches}).

[Minimum pull-out strength: 780 N {80 kgf}]

Wire channel

Screws (locally procured) (wood screws:

4.1  mm × 25 mm

{5/32 inches × 63/64 inches})

Installation procedures

2 Mount this unit onto the four hooks of the wall mounting bracket.

3 Look at the confirmation window (which is marked “CHECK”), and confirm that this unit fits properly into place.

Check that the “¡” marks of the wall mounting bracket are visible. If they are not visible, this means that this unit has not been installed properly.

4 Use the accessory clamp to secure the power cord to the wall and attach the clamp using a screw

(4.1 mm × 25 mm {5/32 inches × 63/64 inches}). [Minimum pull-out strength: 780 N {80 kgf}]

English

Screw (locally procured)

150 mm to 200 mm

{5-15/16 inches to 7-7/8 inches}

Connections

wwOpening the connector cover

Press on the area indicated by 1 and slide the connector cover down, and pull the bottom part of the cover toward you as indicated by 2.

wwSecuring the power cord

1 Insert the accessory power cord clamp into this unit.

Panasonic 9TAWX CC412A, 9TAWX CC411A Users Manual

2 Before proceeding any further, push down the position of the power cord clamp inserted into this unit, as shown in the figure below. Insert the power cord plug into the power socket of this unit, adjust the position of the power cord clamp, and secure the power cord.

English

wwWiring the Euroblock connector

1 A detachable Euroblock connector is provided for this unit’s connectors. As shown in the figure below, insert a slot-head screwdriver into the gap, and remove the Euroblock connector from this unit.

Connections

2 Connect the wires to the Euroblock connector. Using a slot-head screwdriver, loosen the Euroblock connector screws in turn, peel off the insulating material around each of the wires, twist the conductors firmly, insert the ends of the conductors into the Euroblock connector, and tighten the Euroblock connector screws.

7 mm ± 1 mm

{9/32 inches ± 1/16 inches}

Note

Shaping the cables

pp Recommended wires: AWG28 to 16 (Do not use soldered wires.)

pp Length of insulating material to be peeled off: 7 mm ± 1 mm {9/32 inches ± 1/16 inches} pp Screw diameter: ø 2 mm {3/32 inches}

pp Check that the wires have been connected securely. Electrical specifications of connectors

ppDEVICE CNT and DEVICE COM connectors

Connect an external device between the CNT and COM connectors. These connectors are isolated from the internal circuitry using a photo-coupler.

Internal circuitry (polar)	Max. 50 mA
	Max. 50 mA
	CNT
Electrical specifications:
30 V control voltage, 50 mA control current	External
	device
Photo-coupler	COM

ppALERT CNT and ALERT COM connectors

Connect an external device between the CNT and COM connectors. These connectors operate by a “make” action. The COM connector is connected to the GND inside this unit.

		Internal circuitry
	Electrical specifications:	2 mA
	Electrical specifications:	short
	DC 5 V open voltage, 2 mA short current	short
	DC 5 V open voltage, 2 mA short current	current
		current
		CNT
		Photo-coupler

External device

COM

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