Panasonic 96NKX TGF350 Users Manual
Operating Instructions
Digital Corded/Cordless Answering System
Model No. KX-TGF350
KX-TGF352
KX-TG572SK
KX-TGF353
Model shown is KX-TGF350.
Before initial use, see “Getting Started” on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future reference.
Consulte “Guía Rápida Española”, página 57.
For assistance, visit our Web site: www.panasonic.com/support for customers in the U.S.A. or Puerto Rico.
Please register your product: www.panasonic.com/prodreg
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Table of Contents
Introduction |
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Model composition .............................................. |
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Accessory information ........................................ |
3 |
Important Information |
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For your safety .................................................... |
5 |
Important safety instructions ............................... |
6 |
For best performance ......................................... |
6 |
Other information ................................................ |
6 |
Specifications ...................................................... |
7 |
Getting Started |
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Setting up ............................................................ |
8 |
Controls ............................................................ |
11 |
Display icons/Indicators .................................... |
12 |
Language settings ............................................ |
12 |
Date and time ................................................... |
13 |
Recording your greeting message .................... |
13 |
Other settings ................................................... |
13 |
Making/Answering Calls |
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Making calls ...................................................... |
14 |
Answering calls ................................................. |
15 |
Useful features during a call ............................. |
15 |
Intercom |
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Intercom ............................................................ |
18 |
Call block |
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Using MCALL BLOCKN button .......................... |
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Storing unwanted callers .................................. |
19 |
Phonebook |
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Phonebook ........................................................ |
22 |
Speed dial ......................................................... |
24 |
One-touch dial buttons ...................................... |
26 |
Programming |
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Menu list ........................................................... |
27 |
Alarm ................................................................ |
32 |
Silent mode ....................................................... |
33 |
Baby monitor ..................................................... |
33 |
Other programming ........................................... |
35 |
Registering a unit .............................................. |
36 |
Caller ID Service |
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Using Caller ID service ..................................... |
37 |
Caller list ........................................................... |
37 |
Answering System |
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Answering system ............................................. |
39 |
Turning the answering system on/off ................ |
39 |
Greeting message ............................................ |
39 |
Listening to messages ...................................... |
40 |
Advanced new message alerting features ........ |
41 |
Remote operation ............................................. |
43 |
Answering system settings ............................... |
44 |
Useful Information |
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Voicemail service .............................................. |
46 |
Wall mounting ................................................... |
47 |
Error messages ................................................ |
49 |
Troubleshooting ................................................ |
49 |
FCC and other information ............................... |
54 |
Guía Rápida Española |
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Guía Rápida Española ...................................... |
57 |
Appendix |
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Customer services ............................................ |
61 |
Warranty (For United States and Puerto |
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Rico) ................................................................. |
62 |
Index |
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Index.................................................................. |
64 |
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Introduction |
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Model composition |
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Series |
Model No. |
Base unit |
Handset |
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Part No. |
Part No. |
Quantity |
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KX-TGF350 series |
KX-TGF350 |
KX-TGF350 |
KX-TGFA30 |
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KX-TGF352 |
KX-TGF350 |
KX-TGFA30 |
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KX-TG572SK |
KX-TGF350 |
KX-TGFA30 |
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KX-TGF353 |
KX-TGF350 |
KX-TGFA30 |
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Accessory information
Supplied accessories
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Accessory item/ |
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Quantity |
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No. |
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KX-TGF350 |
KX-TGF352 |
KX-TGF353 |
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Part number |
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KX-TG572SK |
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A |
AC adaptor/PNLV226Z |
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Telephone line cord/PQJA10075Z |
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Desk stand/Wall mounting adaptor*1/ |
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PNKL1051Z2 |
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Corded handset/PNLXP1012Y |
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Corded handset cord/PQJA212M |
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Rechargeable batteries*2 |
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Handset cover*3/PNYNTGFA30NR |
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Belt clip/PNKE1268Z3 |
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Charger/PNLC1040ZN |
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*1 The desk stand/wall mounting adaptor comes attached to the base unit. |
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*2 See page 4 for replacement battery information. |
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*3 The handset cover comes attached to the handset. |
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Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 61).
Accessory item |
Model number/Specifications |
Rechargeable batteries |
HHR-4DPA*1 |
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R To order, please visit |
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www.panasonic.com/batterystore |
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Battery type: |
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– Nickel metal hydride (Ni-MH) |
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– 2 x AAA (R03) size for each handset |
Headset |
KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430 |
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T-adaptor |
KX-J66 |
Range extender |
KX-TGA405*2 |
Key detector |
KX-TGA20*3 |
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. This product can be purchased online. Please visit our Web site: www.panasonic.com/RangeExtender
*3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached. Please visit our Web site: www.panasonic.net/pcc/products/telephone/p/tga20/
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Expanding your phone system
Handset (optional): KX-TGFA30
You can expand your phone system by registering optional handsets (6 max.) to a single base unit.
R Optional handsets may be a different color from that of the supplied handsets.
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Important Information
For your safety
To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.
WARNING
Power connection
RUse only the power source marked on the product.
RDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
RCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
RRegularly remove any dust, etc. from the AC adaptor/ power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
RUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at www.panasonic.com/contactinfo
RUnplug from power outlets and never touch the inside of the product if its casing has been broken open.
RNever touch the plug with wet hands. Danger of electric shock exists.
Installation
RTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.
RDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
RDo not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.
Operating safeguards
RUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.
RDo not disassemble the product.
RDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
RDo not excessively pull the corded handset cord from the base unit. This may cause the base unit to fall, resulting in injury.
Medical
RConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in
the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)
RDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
CAUTION
Installation and location
RNever install telephone wiring during an electrical storm.
RNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.
RNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
RUse caution when installing or modifying telephone lines.
RThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
RThis cordless handset is unable to make calls when:
–the handset batteries need recharging or have failed.
–there is a power failure.
Ni-MH rechargeable batteries
RWe recommend using the batteries noted on page 4.
USE ONLY rechargeable Ni-MH batteries AAA (R03) size.
RDo not mix old and new batteries.
RDo not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
RExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
RCharge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.
ROnly use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is recyclable powers the product you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.
For assistance, please visit www.panasonic.com/support |
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Important Information
Note when using Alkaline batteries for power back-up
RThe batteries should be used correctly, otherwise the unit may be damaged due to battery leakage.
RDo not charge, short-circuit, disassemble, or heat the batteries.
RDo not dispose of batteries in a fire.
RRemove all the batteries when replacing.
RDo not mix old, new or different types of batteries.
RIt is recommended that batteries are replaced annually.
RIt is recommended that batteries are replaced after a power outage.
Important safety instructions
When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1.Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.
2.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
3.Do not use the telephone to report a gas leak in the vicinity of the leak.
4.Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other.
RFor maximum coverage and noise-free communications, place your base unit:
–at a convenient, high, and central location with no obstructions between the cordless handset and base unit in an indoor environment.
–away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.
–facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)
RCoverage and voice quality depends on the local environmental conditions.
RIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.
Environment
RKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.
RThe product should be kept free from excessive smoke, dust, high temperature, and vibration.
RThe product should not be exposed to direct sunlight.
RDo not place heavy objects on top of the product.
RWhen you leave the product unused for a long period of time, unplug the product from the power outlet.
RThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.
RThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
ROperating the product near electrical appliances may cause interference. Move away from the electrical appliances.
Routine care
RWipe the outer surface of the product with a soft moist cloth.
RDo not use benzine, thinner, or any abrasive powder.
Other information
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
Notice for product disposal, transfer, or return
RThis product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.
Notice
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Important Information
Specifications
RStandard:
DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0)
RFrequency range:
1.92 GHz to 1.93 GHz
RRF transmission power:
115 mW (max.)
RPower source:
120 V AC, 60 Hz
RPower consumption: Base unit:
Standby: Approx. 0.9 W Maximum: Approx. 3.5 W
Charger:
Standby: Approx. 0.1 W Maximum: Approx. 1.8 W
ROperating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry)
For assistance, please visit www.panasonic.com/support |
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Getting Started
Setting up
Connections
n Base unit
Connect the AC adaptor to the unit by pressing the plug firmly.
Connect the telephone line cord to the unit until you hear a click.
Fasten the AC adaptor cord by hooking it.
Connect the AC adaptor to the power outlet.
Connect the telephone line cord to the single-line telephone jack (RJ11C) until you hear a click.
A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service.
Connect the corded handset cord to the corded handset and the base unit until you hear a click.
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Note: |
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R Use only the supplied Panasonic AC adaptor PNLV226.
R Follow the directions on the display to set up the unit.
nCharger
Connect the AC adaptor to the power outlet.
1
Handset battery installation
R USE ONLY rechargeable Ni-MH batteries AAA (R03) size (1).
R Do NOT use Alkaline/Manganese/Ni-Cd batteries.
R Confirm correct polarities (
, 
).
1
R Follow the directions on the display to set up the unit.
Handset battery charging
Charge for about 7 hours.
RConfirm “Charging” is displayed (1).
RWhen the batteries are fully charged, “Fully charged” is displayed.
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Getting Started
Handset battery level
Icon |
Battery level |
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High |
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Medium |
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Low |
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Needs charging. |
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Empty |
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Panasonic Ni-MH battery performance (supplied batteries)
Operation |
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Operating time |
In continuous use |
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13 hours max.*1 |
Not in use (standby) |
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12 days max.*1 |
*1 If eco mode is on. |
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Note:
R Actual battery performance depends on usage and ambient environment.
Base unit battery installation (for power back-up)
By inserting 2 rechargeable Ni-MH batteries (not supplied) into the base unit, you can use the unit temporarily when a power failure occurs.
Important:
R The following types of battery are available for the base unit:
–rechargeable Ni-MH batteries with AAA (R03) size*1
–Alkaline batteries*2
You can also use the charged Ni-MH batteries installed in your handset(s) for the base unit.
R Do NOT use Manganese batteries.
R Confirm correct polarieties (
, 
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*1 When the Ni-MH batteries are installed in the base unit, they are fully charged after 15 hours.
*2 The Alkaline batteries cannot be charged.
C
A
B 
D
1 Disconnect the telephone line cord(s) (A).
2Open the battery cover (B).
3Install the batteries in the battery compartment (C).
4When finished, close the cover, then reconnect the telephone line cord(s) (D).
Note:
R If there is a connected device (for example, a modem) between the base unit and the telephone line jack, the power back-up operation of the unit may not function, even if a back-up battery is in the base unit.
Base unit battery status when a power failure occurs
Icon |
Battery status |
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Power back-up mode is on. |
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Battery power is low.*1 |
*1 If 
is flashing on the base unit, replace the batteries with new ones (Alkaline) as soon as possible for temporary use.
When using Alkaline batteries, dispose old ones.
When using Ni-MH rechargeable batteries, you may replace the used batteries into the base unit to charge them after a power failure is recovered.
For assistance, please visit www.panasonic.com/support |
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Getting Started
Battery saving mode setting
This feature allows the base unit to reduce the power consumption by limitting the available functions and extend the battery life during a power failure.
The following settings are available:
–“On” : The unit will work as a standard telephone and calls can be available with the corded handset only to save battery power consumption. (You cannot use the base unit display, phonebook, one-touch dial, answering system, speakerphone, etc.)
–“Off” (default): You can use the full functions of the base unit, but the battery power is not saved.
Base unit
1MMENUN#150
2MbN: “Battery saving mode” a
MSELECTN
3 MbN: Select the desired setting.
4MSAVEN a MOFFN
Note:
R During power back-up operations, the brightness level of the base unit display is lowered even if the battery saving mode is set to
“Off”.
R Once the battery saving mode is set to “On”, the unit rings with the volume level 1 even if the ringer volume for the base unit is set to “Off” to let you know the incoming call is being received.
Panasonic Ni-MH battery performance (optional batteries) during power back-up operation
Operation |
Saving mode |
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Off |
On |
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In continuous use |
100 min. |
xx min. |
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Not in use (standby) |
140 min. |
xx min. |
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Note:
R The operating time depends on the type of batteries.
R Actual battery performance depends on usage and ambient environment.
Note when setting up
Note for connections
R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
Note for Ni-MH battery installation
R Handset: Use the supplied rechargeable batteries.
R Handset/Base unit: For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 5.
Note for battery charging
R It is normal for the handset to feel warm during charging.
R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity.
Intelligent eco mode
This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit.
R When this feature is activated, 
is displayed. However, during a call, 
is not displayed even though this feature is activated.
R Eco mode is turned off when the clarity booster is activated (page 16).
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Getting Started
Controls |
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Handset |
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A |
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B |
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C |
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Belt clip hole
Speaker
M
N (TALK)
Headset jack
Dial keypad (*: TONE)
MZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Display
MOFFN
MFLASHN MCALL WAITN
MCALL BLOCKN
Charge contacts
n Control type
Soft keys
By pressing a soft key, you can select the feature shown directly above it on the display.
Navigator key
–MDN, MCN, MFN, or MEN: Scroll through various lists and items.
–VOL. (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking.
–MFN 
: View the phonebook entry.
–MEN REDIAL: View the redial list.
–MCN CID (Caller ID): View the caller list.
Base unit
A B C 
D E
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Corded handset Receiver Speaker Display
R The display can be moved back and forth to select the desired angle.
ONE-TOUCH DIAL buttons Microphone
MSPEED DIALN MFLASHN MCALL WAITN MHOLDN
MLOCATORN MINTERCOMN
R You can locate a misplaced handset by pressing MLOCATORN.
Dial keypad (*: TONE) MEXITN
MREDIALN MPAUSEN MMUTEN
MZN (SP-PHONE: Speakerphone)
SP-PHONE indicator Corded headset indicator MCALL LOGN
MCALL BLOCKN
For assistance, please visit www.panasonic.com/support |
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Getting Started
M
N (ANSWER ON/OFF)
ANSWER ON/OFF indicator MERASEN
M
N (PLAY/STOP)
Message indicator
Desk stand/Wall mounting adaptor
R The adaptor is a removable attachment for desk stand or wall mounting use
(page 47).
n Control type
Soft keys
By pressing a soft key, you can select the feature shown directly above it on the display.
Navigator key
–MDN, MCN, M
N, or M
N: Scroll through various lists and items.
–VOL. (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking.
–M
N/M
N: Repeat/skip messages during playback.
Display icons/Indicators
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use. R When flashing:
The call is put on hold.
R When flashing rapidly: An incoming call is now being received.
Eco mode is on. (page 10)
Noise reduction is set. (page 16)
Equalizer is set. (page 16)
ZSpeakerphone is on. (page 14)
Ringer volume is off. (page 15)
Silent mode is on. (page 33)
Call sharing mode is off. (page 31)
Alarm is on. (page 32)
Handset number
Battery level
Blocked call (page 19)
Item Meaning
Clarity booster is on. (page 16)
Baby monitor is activated. The name/number displayed next to the icon indicates the monitoring unit. (page 33)
In use Answering system is being used by another handset or the base unit.
Line in Someone is using the line. use
Base unit display items
Item Meaning
Silent mode is on. (page 33)
Ringer volume is off. (page 15)
Call sharing mode is off. (page 31)
“Greeting only” is selected.
Caller messages are not recorded. (page 45)
Power back-up mode is on. (page 9)
Blocked call (page 19)
In use Answering system is being used by the handset.
Line in Someone is using the line. use
Language settings
Display language
You can select either “English” or “Español” as the display language. The default setting is
“English”.
Handset / Base unit
1MMENUN#110
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN Base unit: MEXITN
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Getting Started
Voice guidance language
You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”.
Program this setting using either the base unit or one of the handsets.
Handset / Base unit
1MMENUN#112
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN Base unit: MEXITN
Date and time
Program this setting using either the base unit or one of the handsets.
Handset / Base unit
1MMENUN#101
2Enter the current month, date, and year by selecting 2 digits for each.
Example: July 15, 2015
07 15 15
3MOKN
4Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.
Example: 9:30
09 30
5Proceed with the operation for your unit.
Handset: *: Select “AM” or “PM”.
Base unit: MAM/PMN: Select “AM” or “PM”.
6MSAVEN
7Proceed with the operation for your unit.
Handset: MOFFN Base unit: MEXITN
Note:
R When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.
Recording your greeting message
You can record your own greeting message instead of using a pre-recorded greeting message. See page 39 for details.
Handset / Base unit
1MMENUN#302
2MbN: “Yes” a MSELECTN
3Record a greeting message. a MSTOPN
4Proceed with the operation for your unit.
Handset: MOFFN Base unit: MEXITN
Other settings
Dialing mode
If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.
“Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service.
Program this setting using either the base unit or one of the handsets.
Handset / Base unit
1MMENUN#120
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN Base unit: MEXITN
For assistance, please visit www.panasonic.com/support |
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Making/Answering Calls
Making calls
Using the handset
1Lift the handset and dial the phone number. R To correct a digit, press MCLEARN.
2M
N
3When you finish talking, press MOFFN or place the handset on the charger.
Using the speakerphone
1 Dial the phone number and press MZN.
2When you finish talking, press MOFFN.
Note:
R To switch back to the receiver, press MZN/M
N.
Making a call using the redial list
The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).
1MEN REDIAL
2 MbN: Select the desired phone number.
3M
N
Using the base unit
1Dial the phone number.
R To correct a digit, press MCLEARN.
2Lift the corded handset.
3When you finish talking, place the corded handset on the cradle.
Note:
R You can also dial the phone number after lifting the corded handset.
R While on a call, you can switch from the base unit to the cordless handset as follows.
The call sharing mode must be on (page 16).
A Handset: Press M
N.
B Base unit: Place the corded handset on the cradle. When the speakerphone is used, press
M
N.
Using the speakerphone
1During a conversation with the corded handset, press M
N to turn on the speakerphone.
R You can place the corded handset on the cradle.
R Speak into the base unit microphone. R Speak alternately with the other party.
2When you finish talking, press M
N.
Note:
R To switch to the receiver, lift the corded handset.
Making a call using the redial list
The last 10 phone numbers dialed are stored in the redial list (each 48 digits max.).
1MREDIALN
2 MbN: Select the desired phone number.
3Lift the corded handset.
Note:
R In step 1, you can also access the redial list as follows:
MCALL LOGN a MbN: “Outgoing call” a MSELECTN
Adjusting the receiver or speaker volume
Handset / Base unit
Press MDN or MCN repeatedly while talking.
Pause (for PBX/long distance service users)
A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed
(page 24).
Example: If you need to dial the line access number “9” when making outside calls with a PBX:
Handset
19 a MDN (Pause)
2Dial the phone number. a M
N
Base unit
19 a MPAUSEN
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2 Dial the phone number. |
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3 Lift the corded handset. |
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Answering calls |
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2 To release hold, press MZN. |
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1 Lift the handset and press M N or MZN when |
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R After holding for 10 minutes, the call is |
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Any key answer: You can answer the call by |
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R While an outside call is on hold, the SP-PHONE |
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Auto talk: You can answer calls simply by lifting |
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the handset (page 30). |
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temporarily by pressing M |
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2 When you finish talking, place the corded |
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speakerphone is used, press MZN. |
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Temporary ringer off: You can turn the ringer off |
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Flash |
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volume while ringing. |
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R To turn the ringer off, press and hold MCN until |
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Useful features during a call |
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Hold |
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Handset
1Press MMENUN during an outside call.
For assistance, please visit www.panasonic.com/support |
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Making/Answering Calls
For call waiting or Call Waiting Caller ID service users
To use call waiting or Call Waiting Caller ID, you must first subscribe with your landline phone service provider.
This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed on the base unit or handset that is in use after you hear the call waiting tone.
Handset / Base unit
1 Press MCALL WAITN to answer the 2nd call.
2To switch between calls, press MCALL WAITN.
Note:
R Please contact your landline phone service provider for details and availability of this service in your area.
Temporary tone dialing (for rotary/ pulse service users)
Handset / Base unit
Press * (TONE) before entering access numbers which require tone dialing.
Handset clarity booster
This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary.
R When this feature is turned on, 
is displayed.
Handset noise reduction
This feature allows you to hear the voice of the person you are talking to clearly, by reducing the surrounding noise coming from the other party’s telephone.
1Press MMENUN while talking.
2MbN: “Noise reduction on” or “Noise reduction off” a MOKN
Note:
R Depending on the environment where this handset is being used, this feature may not be effective.
R This feature is not available using the speakerphone.
Handset equalizer
This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand.
1Press MMENUN while talking.
2 MbN: “Equalizer” a MSELECTN
3 MbN: Select the desired setting.
4Press MOKN to exit.
Note:
R Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off.
R This feature is not available while using the speakerphone.
R When both the “Equalizer” setting and noise reduction are activated, 
is shown on the display.
Call share
You can join an existing outside call.
Handset
To join the conversation, press M
N when the other unit is on an outside call.
Base unit
To join the conversation, lift the corded handset when the handset is on an outside call.
Note for handset and base unit:
R A maximum of 3 parties (including 1 outside party) can join a conversation. (3-way conference)
R To prevent other users from joining your conversations with outside callers, turn call sharing mode off (page 31).
Transferring calls, conference calls
Outside calls can be transferred or a conference call with an outside party can be made:
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Making/Answering Calls
–between 2 handsets
–between a handset and the base unit
Handset
1 During an outside call, press MMENUN.
2MbN: “Intercom” a MSELECTN
3MbN: Select the desired unit. a MSELECTN
4Wait for the paged party to answer.
R If the paged party does not answer, press
M
N to return to the outside call.
5To complete the transfer:
Press MOFFN.
To establish a conference call:
MMENUN a MbN: “Conference” a
MSELECTN
R To leave the conference, press MOFFN. The other 2 parties can continue the conversation.
R To put the outside call on hold: MMENUN a MbN: “Hold” a MSELECTN
To resume the conference: MMENUN a MbN: “Conference” a MSELECTN
R To cancel the conference: MMENUN a MbN:
“Stop conference” a MSELECTN
You can continue the conversation with the outside caller.
Base unit
1During an outside call, press MINTERCOMN.
When 2 or more handsets are registered:
MbN: Select the desired unit. a MSELECTN
R To page all handsets, press 0 or wait for a few seconds.
2Wait for the paged party to answer.
R If paged party does not answer, press MINTERCOMN to return to the outside call.
3To complete the transfer:
Place the corded handset on the cradle. R The outside call is being routed to the
handset.
To establish a conference call:
Press MCONFN.
R To leave the conference, place the corded handset on the cradle. The other 2 parties can continue the conversation.
R To put the outside call on hold, press MHOLDN. To resume the conference, press
MCONFN.
For assistance, please visit www.panasonic.com/support |
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Intercom
Intercom
Intercom calls can be made:
–between handsets
–between a handset and the base unit
Note:
R When paging unit(s), the paged unit(s) beeps for 1 minute.
R If you receive an outside call while talking on the intercom, the interrupt tone sounds.
–Handset: To finish intercom, press MOFFN. To answer the call, press M
N.
–Base unit: To finish intercom, place the corded handset on the cradle. If the speakerphone is used, press M
N. To answer the call, lift the corded handset. If the speakerphone is used, press MZN.
Making an intercom call
Handset
1 MMENUN a MbN: “Intercom” a MSELECTN
2 MbN: Select the desired unit. a MSELECTN
3When you finish talking, press MOFFN.
Note:
R You can also use the MINTERCOMN soft key, if displayed, to make intercom calls.
Base unit
1Press MINTERCOMN.
When 2 or more handsets are registered:
MbN: Select the desired unit. a MSELECTN
R To page all handsets, press 0 or wait for a few seconds.
R Lift the corded handset if needed.
2When you finish talking, press MINTERCOMN or place the corded handset on the cradle.
Answering an intercom call
Handset
1Press M
N to answer the page.
2When you finish talking, press MOFFN.
Base unit
1Lift the corded handset or press MINTERCOMN to answer the page.
2When you finish talking, place the corded handset on the cradle or press MINTERCOMN.
Turning auto intercom on/off
This feature allows the handset and base unit to answer intercom calls automatically when it is called. You do not need to press M
N on the handset or MZN on the base unit. When this feature is set to “On”, the monitoring handset or base unit for the baby monitor feature (page 35) will also answer baby monitor calls automatically. The default setting is “Off”.
Handset / Base unit
1MMENUN#273
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN Base unit: MEXITN
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Call block
Using MCALL BLOCKN button
The unit can reject calls from unwanted callers (Caller ID subscribers only) and store them into the call block list as “Block a single number” by pressing MCALL BLOCKN button under the following situations:
–when an outside call is being received
–when an incoming call is being recorded into the answering system
–during a conversation with an outside caller
Handset / Base unit
1Press MCALL BLOCKN under the situations shown above.
2Confirm the call block number and press
MYESN.
R The call block number is stored into the call block list, “Caller blocked” is displayed,
and then, the call is disconnected.
Note:
R If the call has no phone number, the call is rejected but it is not stored in the call block list.
R The call block feature is not available for the calls during Call Waiting or intercom call.
R Rejected calls are logged in the caller list.
Storing unwanted callers
The unit can reject calls by storing the desired items into the call block list beforehand.
–“Block a single number”: The unit rejects calls from specific phone numbers stored in the call block list.
–“Block range of numbers”: The unit rejects calls that begin with a number stored in the call block list, such as a toll-free phone number prefix or certain area codes.
–“Block unknown CID”: You can also set the
unit to reject calls that have no phone number.
The call block numbers can be stored into the call block list for “Block a single number” and “Block range of numbers” up to 250 items in total.
Rejecting unwanted callers:
When a call is received, the unit rings briefly*1 while caller information is being received.
If the caller’s phone number matches an entry in the call block list, the unit emits no sound to the caller, and disconnects the call.
*1 This is called “One ring for blocked call”. If you do not want this one ring to sound, turn this setting to “Off” (page 20).
Storing into “Block a single number”
Important:
R We recommend storing 10 digits (including the area code). If only 7 digits are stored, all numbers that have the same last 7 digits will be blocked.
Adding call blocked numbers from the caller list
Handset
1MCN CID
2MbN: Select the entry to be blocked.
R To edit the number: MMENUN a MbN:
“Edit” a MSELECTN
Press MEDITN repeatedly until the phone number is shown in the 10-digit format.
3MCALL BLOCKN
4MbN: “Yes” a MSELECTN
5Edit the phone number if necessary (24 digits max.).
6MSAVEN a MOFFN
Base unit
1MCIDN
2MbN: Select the entry to be blocked. R To edit the number: Press MEDITN
repeatedly until the phone number is shown in the 10-digit format.
3MCALL BLOCKN
4MbN: “Yes” a MSELECTN
5Edit the phone number if necessary (24 digits max.).
6MSAVEN a MEXITN
Adding call blocked numbers manually Handset
1MCALL BLOCKN
2Enter the phone number (24 digits max.).
For assistance, please visit www.panasonic.com/support |
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Call block
3MSAVEN a MOFFN
Base unit
1MCALL BLOCKN
2 Enter the phone number (24 digits max.).
3MSAVEN a MEXITN
Storing into “Block range of numbers”
Handset
1MMENUN#217
2MbN: “Block range of numbers” a
MSELECTN
3 MMENUN a MbN: “Add” a MSELECTN
4 Enter the desired number (2-8 digits).
5MSAVEN a MOFFN
Base unit
1MMENUN#217
2MbN: “Block range of numbers” a
MSELECTN
3MADDN
4 Enter the desired number (2-8 digits).
5MSAVEN a MEXITN
Setting “Block unknown CID”
You can reject calls when no phone number is provided, such as private callers or out of area calls.
Handset / Base unit
1MMENUN#240
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN Base unit: MEXITN
Setting “One ring for blocked call”
If you do not want the unit to sound one ring for a call from the stored number in the call block list, turn this setting to “Off”. The default setting is
“On”.
Handset / Base unit
1MMENUN#173
2MbN: Select the desired setting. a MSAVEN
3Proceed with the operation for your unit.
Handset: MOFFN Base unit: MEXITN
Viewing/editing/erasing call block numbers
Handset
1MMENUN#217
2MbN: “Block a single number” or “Block range of numbers” a MSELECTN
3MbN: Select the desired entry.
R After viewing, press MOFFN to exit.
4To edit a number:
MEDITN a Edit the number. a MSAVEN a MOFFN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN a MOFFN
Base unit
1MMENUN#217
2MbN: “Block a single number” or “Block range of numbers” a MSELECTN
3MbN: Select the desired entry.
R After viewing, press MEXITN to exit.
4To edit a number:
MEDITN a Edit the number. a MSAVEN a MEXITN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN a MEXITN
Note:
R When editing, press the desired dial key to add, MCLEARN to erase.
Erasing all call block numbers
Handset / Base unit
1MMENUN#217
2MbN: “Block a single number” or “Block range of numbers” a MSELECTN
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Call block
3Proceed with the operation for your unit.
Handset: MERASEN Base unit: MERASEN
4 MbN: “Yes” a MSELECTN
5MbN: “Yes” a MSELECTN
6Proceed with the operation for your unit.
Handset: MOFFN Base unit: MEXITN
For assistance, please visit www.panasonic.com/support |
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