Palm Treo 650 Telus User Guide

using your Treo™ 650 smartphone

by Palm

Includes setup information and instructions for most tasks

Copyright © 2005 Palm, Inc. All rights reserved. Palm, Treo, VersaMail, the Palm and Treo logos, Palm, Palm OS, HotSync, Graffiti, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson. RealPlayer and RealAudio are registered trademarks of RealNetworks, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

PN: 406-10451-00

1 Contents 3 Welcome 4 If you read nothing else...

5read this now:

getting started

What you’ll need

6 7 Treo™ 650 smartphone overview 11 Installing the battery 12 Charging the battery 14 Turning your phone on and off 15 Making your first call

17 first day:

learning the basics

Moving around the Treo™ screen

18 22 Using the keyboard 26 Opening applications 28 Setting up your computer 31 Synchronizing contacts and other information 33 Battery life 34 Where to learn more

35 first week:

using phone, web, and messaging

Phone overview

36 39 Dialing calls 42 Receiving calls 44 Using voicemail 46 Managing active calls 49 More ways to manage calls 54 Defining favorite buttons 57 Using a phone headset 59 Connecting to devices with Bluetooth

wireless technology

64 Using dial-up networking on your Treo™ 650

smartphone

68 Sending and receiving email 81 Messaging 87 Browsing the web 94 Taking photos and videos

101 first two weeks:

using organizer features

Managing contacts

102 104 Calendar

Contents :: 1

111 Tasks 115 Memos 116 Listening to music 122 World Clock 124 Calculator 126 Looking up contacts and other information 128 Beaming information

131 first month:

managing applications

Installing applications

132 134 Removing applications 135 Viewing application info 136 Using expansion cards

141 when you’re ready:

customizing your Treo

smartphone

Phone settings

142 146 System sound settings 147 Display and appearance 149 Applications settings 151 Button settings 152 Date and time settings 154 Power Preferences 155 Locking your phone and info

163 if something happens:

help

Upgrading from another Palm Powered™

164

device

169 Trouble installing the desktop software? 170 Resetting your Treo™ 650 smartphone 172 Replacing the battery 174 Screen 175 Network connection 179 Dial-up networking 180 Synchronization 185 Email 189 Web 190 Camera 191 Third-party applications 192 Error messages 193 Making room on your Treo™ 650 smartphone 194 Voice quality 195 Getting Additional Help 197 Glossary 199 FCC 209 Index

223 Specifications

2 :: Contents

Welcome

Congratulations on the purchase of your Treo™ 650 smartphone by Palm. In one compact and indispensable device, you now have all of the following:

• An advanced mobile phone*

• A Palm Powered™ organizer with portable expansion capability (MultiMediaCard/ Secure Digital/Secure Digital input/output [SD/SDIO] )

• Email**

• Web browsing**

•SMS*

• A digital camera***

* Requires service contract with your wireless service provider. ** Requires service contract and data service from your wireless service provider. ***There are two models of the Treo 650 smartphone: One model has a built-in camera and the

other model does not have a camera. The packaging for your smartphone identifies if a camera is included.

This guide will help you set up your Treo 650 smartphone and quickly learn to use it.

LOOK HERE: Don’t miss the helpful tips and crossreferences given in this column.

Welcome :: 3

If you read nothing else...

This guide is designed to get you using your Treo™ 650 smartphone by Palm quickly, starting with just the basics. As you become more comfortable with your smartphone and want to learn more, come back and read the other sections.

Read This Now: Getting Started

Follow the instructions to set up your Treo smartphone and make your first call.

First Day: Learning the Basics

Learn how to enter text, move around the screen, and set up synchronization.

First Week: Using Phone, Web, Messaging, and Email

Learn how to use all the great wireless features of your Treo smartphone, including phone, email, web browsing, and messaging.

4 :: If you read nothing else...

First Two Weeks: Using Organizer Features

Your Treo 650 smartphone is not just a phone. It also includes a full-featured Palm Powered organizer that gives you instant access to your Calendar, Tasks, Memos, Music, Calculator, and more.

™

First Month: Managing Applications

Learn how to add or delete extra applications and use an expansion card with your smartphone.

When You’re Ready: Customizing Your Treo smartphone

Once you’ve learned the basics, you’ll want to explore additional features on your smartphone and customize its settings.

If Something Happens: Help

If something goes wrong or you can’t figure out how to use a feature, we can help. Check this chapter for answers to frequently asked questions.

read this now:

getting started

read this now: getting started :: 5

What you’ll need

As you work through the instructions in this guide, you’ll need all the items that came in the Treo™ 650 smartphone box (see “Treo™ 650 smartphone overview” on page 7) as well as the following:

• An activated mobile account with data services*

• A location with wireless coverage for your phone

• An electrical outlet

• The computer with which you will synchronize your personal information

• The Palm Software Installation CD included in the box

* You cannot use email, web browsing, or messaging without data services of some type.

6 :: What you’ll need

Treo™ 650 smartphone overview

You should have received all of the following components in the Treo 650 smartphone box:

Hardware

• Treo handset

•AC charger

• USB sync cable

• Headset

• Battery

• Electric socket adapter(s) (if required in region)

Documentation and software

• Using Your Treo™ 650 smartphone by Palm (this guide)

• Palm Software Installation CD

• Palm warranty

Warranty does not cover damage by Secure Digital (SD) cards that do not meet SD Memory Card Specifications. SD cards that do not meet SD Memory Card Specifications may damage your Treo 6 50 smartphone. SD cards that do meet SD Memory Card Specifications are marked with the following logo:

The Software Installation CD includes free bonus software for your phone and synchronization software for your computer.

Treo™ 650 smartphone overview :: 7

Smartphone handset features

The following illustrations show the locations and names of the physical features of the Treo 650 smartphone. Refer to these illustrations while following the instructions in this guide.

A. Ringer switch B. Infrared (IR) port C. Antenna D. Expansion card slot E. Stylus

8 :: Treo™ 650 smartphone overview

A. Indicator light (phone and charge indicator) B. Earpiece C. 5-way navigator D. Messaging button E. Power/End button F. Microphone G. Multi-connector H Headset jack I. Calendar button J. Phone/Send button K. Side button L. Volume button

Be careful not to scratch or crush the screen. Do not store the smartphone in a place where other items might damage it. Visit www.palm.com/us/support to find carrying cases that protect the screen and other useful accessories.

Treo™ 650 smartphone overview :: 9

IMPORTANT: The speaker includes a large magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetized.

A. Camera lens* B. Self-portrait mirror C. Battery door release D. Speaker

* There are two models of Treo 650 smartphone: One model has a built-in camera and the

other model does not have a camera. The packaging for your smartphone identifies if a camera is included.

10 :: Treo™ 650 smartphone overview

Installing the battery

1. Press the Battery Door Release button and slide the battery door downward to remove it from your smartphone.

2. Align the metal contacts on the battery with the contacts inside the battery compartment.

3. Insert the battery into the compartment at a 45-degree angle, and then press it into place.

4. Slide the battery door onto the back of the phone until it clicks into place.

5. When the Welcome screen appears, follow the onscreen instructions to set up your smartphone.

A. Battery Door Release button B. Battery contacts C. Notch D. Phone contacts

Installing the battery :: 11

Battery consumption varies based on personal usage. Consumption factors include signal strength, speakerphone usage, and whether calls are data or voice calls.

When your smartphone is connected to a power source, the indicator light glows solid (versus flashing), and the color of the light indicates the charging state.

Charging the battery

Before using your Treo 650 smartphone, you need to charge the battery. It may not turn on at all when you first remove it from the box. We recommend 4 hours for a full charge, or until the indicator light is solid green.

1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.

2. Connect the charger cable to the bottom of the smartphone. Make sure the arrow on the connector is facing up, toward the screen.

A. Indicator light

3. To confirm your smartphone is charging, check the indicator light.

• When the indicator light is solid red, your smartphone is charging.

• When the indicator light turns solid green, your smartphone is fully charged.

• If the indicator light does not turn on when you connect your smartphone to the

AC charger, double-check the cable connection and the electrical outlet to which it is connected.

12 :: Charging the battery

After you turn on your Treo smartphone, the onscreen battery icon displays power status:

• Full battery icon : Battery is charged

• Partial battery icon : Battery has some power and is not charging

• Empty battery icon : Battery needs charging immediately

• Red lightning bolt : Charging

• Green lightning bolt with full battery : Fully charged

To see exactly how much power is left in your battery, tap the onscreen battery icon.

Charging the battery :: 13

The indicator light flashes green when your phone is on and you’re inside a coverage area. If you’re outside a coverage area, the indicator light flashes amber.

Your smartphone includes a keyboard backlight for low-light conditions. The keyboard backlight activates automatically when the screen turns on. It turns off automatically when the screen turns off and when an active call lasts longer than a minute.

You can also press any application buttons on the front of your phone to wake up the screen and go directly to the application linked to that button.

Turning your phone on and off

You can use the Palm OS® features of your Treo 650 smartphone independently of the wireless features and applications. In other words, the screen and phone are designed to be turned off and on separately.

Turning your phone on and off

When you turn on your Treo smartphone, it connects to a mobile phone network so that you can make and receive phone calls and use other wireless services.

1. Press and hold Power/End to turn on your phone. If Sound Mode is on, you’ll hear a series of ascending tones. (See “Setting the ringer switch” on page 146 for more on Sound Mode.) After your phone locates a signal, you can use the phone and Internet features (if supported by the local network).

2. Press and hold Power/End again to turn off your phone. If Sound Mode is on, you‘ll hear a series of descending tones. When your phone is off, the device is not connected to any mobile phone network. You can still use the organizer and other Palm OS features. This is ideal for airplane flights and for maximizing battery life.

Waking up the screen

To use the Palm OS features when your phone is off, you need to wake up the screen. You can also turn off your phone’s screen without turning off your phone’s wireless features.

1. Briefly press Power/End to wake up the screen.

2. Briefly press Power/End to turn off the screen.

14 :: Turning your phone on and off

Making your first call

Once your phone is activated, you can make your first call. We recommend that you charge your Treo 650 smartphone for a full 4 hours (or until the indicator light is solid green) before using it for the first time.

1. Press and hold Power/End . You will hear a series of ascending tones.

2. Allow the smartphone to complete a network search. The search may take several seconds. When it is complete, the Network Status icon appears in the upper-right corner of the screen.

3. Using the number pad on the keyboard, enter the desired phone number.

4. Press Phone/Send to dial.

5. When your call is complete, press Power/End or use the 5-way navigator to select Hang Up.

If No Service appears in the upper left corner or if you are unable to complete a call, you may need to activate your phone. Contact your wireless service provider for assistance.

To quickly redial your most recent call, press and hold the Phone/Send button to display the redial list.

Making your first call :: 15

If your phone number is not displayed, or if your phone number doesn’t appear in Phone Info, follow the steps on page 15. Then turn your phone off and on again before you check Phone Info again.

Adjusting call volume

While a call is in progress, press the Volume button on the side of your phone to adjust call volume.

A. Volume button B. Side button

What’s my number?

1. Make sure your phone is on (see “Turning your phone on and off” on page 14).

2. Press Phone/Send .

3. Open the Menus .

4. Select Options, and then select Phone Info.

Look here for your phone number

16 :: Making your first call

first day:

learning the basics

first day: learning the basics :: 17

Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.

In this guide, we use arrow icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists.

5-way buttons:

Onscreen arrows:

Moving around the Treo™ screen

To move around the Treo™ 650 smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items.

The 5-way includes Right, Left, Up, Down, and Center buttons.

Scrolling through screens

As on a computer, you scroll on the Treo smartphone to move from field to field or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling:

• Press the 5-way on the front of the Treo smartphone. Press Right , Left , Up , or Down to move to the next field, button, or action in that direction.

• Press and hold Up to quickly scroll to the top of a list, or press and hold Down to quickly scroll to the bottom of a list.

A. Up

B. Right C. Down D. Left E. Center

18 :: Moving around the Treo™ screen

• Tap an onscreen scroll arrow.

• When viewing a list screen, such as the Memo list:

• Press Up or Down to scroll one screen at a time.

• Press Center and then press Up or Down to scroll between line items.

• Press Left to switch from item scrolling to screen scrolling.

• Press Option and Up or Down to scroll to the next page of information within the current record.

• When inside a text field, press Right or Left to scroll to the next character or word, and press Up or Down to scroll between lines.

• Drag the slider of an onscreen scroll bar.

Highlighting items

The 5-way lets you highlight items before opening or selecting them.

• When an onscreen button (OK, Cancel, etc.) or pick list is highlighted, the button or pick list item acquires a glow around its border.

• When a phone number, email address, or web link is highlighted on a web page or in a message, the text appears in reverse type (light text on a dark background).

• When an entire text entry field is highlighted, you can press Center to edit the text. After you edit the text, press Center again to highlight the entire field.

Once you’ve opened an application (see “Opening applications” on page 26), you can experiment with using the 5-way to highlight different screen elements.

Moving around the Treo™ screen :: 19

You can also use the stylus to highlight text on the screen. When text is highlighted, it appears in reverse type.

• Drag the stylus across the text you want to highlight.

• Double-tap a word to highlight it.

• Triple-tap a line of text to highlight it.

Accessing command buttons

Command buttons such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them.

• From a list screen, such as the Contacts list or Memos list, press Right to jump to the first button.

• From a screen where you create or edit entries, such as Edit Contacts, press Center to jump to the first button.

• From a dialog box, such as Edit Categories, press Up or Down to scroll to the buttons.

Selecting or activating items

After highlighting an item with the 5-way, you can select or activate it by pressing Center. You can also select an item by tapping it with the stylus.

20 :: Moving around the Treo™ screen

Selecting menu items

Many applications have menus to provide access to additional features. These menus are usually hidden from view, but they appear when you open the Menus . To get the most out of your Treo smartphone, it’s a good idea to familiarize yourself with the additional features available through the various application menus.

1. Open the Menus to display an application’s menus.

2. Press Right and Left to switch between menus.

3. Press Up and Down to highlight a menu item.

4. Press Center to select the menu item, or press Menu to close the menu and cancel your selection.

Selecting options in a pick list

A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus described above.

• Use the 5-way to highlight the pick list, and then press Center to display the items in the list. Press Up and Down to highlight the item you want, and then press

Center to accept your selection.

• To exit the pick list and cancel your selection, press Left or Right .

• Use your stylus to tap the pick list, and then tap the item you want from the list.

Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don’t have to see the menu item to use the menu shortcut.

Moving around the Treo™ screen :: 21

Using the keyboard

When using the keyboard, most people find it easiest to hold the Treo smartphone with two hands and use the tips of both thumbs to press the keys, as shown above.

The keyboard backlight may not be visible in bright sunlight.

22 :: Using the keyboard

A. Applications B. Menu C. Backspace D. Return E. Right Shift F. A lt G. Space H. Shift/Find I. Option

Using the keyboard backlight

The Treo smartphone includes a keyboard backlight for low light conditions. The backlight activates automatically when the screen turns on. It turns off automatically when the screen turns off and when an active call lasts longer than a minute.

Entering lowercase and uppercase letters

• To enter lowercase letters, press the desired keys.

• To enter an uppercase letter, press Shift/Find or Right Shift , and then enter a letter. You don’t need to press and hold Shift while entering a letter.

• To turn Caps Lock on, press Shift/Find or Right Shift twice. To turn it off, press Shift/Find or Right Shift again. When Caps Lock is on, this symbol appears in the lower right: .

Entering numbers, punctuation, and symbols that appear above the letters on the keys

• Press Option , and then press the key with the desired character shown above the letter. You don’t need to press and hold Option while pressing the second key.

• To turn Option Lock on, press Option twice. To turn it off, press Option again. When Option Lock is on, this symbol appears in the lower right: .

Entering other symbols and accented characters

1. Enter the character that corresponds to the symbol or accented character you want. See the table on the next page.

2. Press Alt .

3. Press Up or Down to highlight the desired character.

4. Press Center to insert the character.

In many applications, you can view a list of all the alternate characters. Open the Edit menu and select Keyboard Help.

Some application views automatically default to Option Lock, such as the Dial Pad View in the Phone application or the Calculator. In this case, you do not have to press and hold Option to enter numbers.

The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate characters available for the e key are é, è, ë, ê, and .

Using the keyboard :: 23

Symbols and accented characters

Enter...

then press Alt to select...

Enter...

then press Alt to select...

Enter...

a á à ä â ã å æ o ó ò ö ô œ õ ø 0

A Á À Ä Â Ã Å Æ O Ó Ò Ö Ô Œ Õ Ø 1

b or B ß p or P % 2

cç ¢ © ^ ˆ r or R® 3

CÇ ¢ © ^ ˆ s

d† ‡ S

ß Šs §

ß ŠS §

.? ! …

,„

D † ‡ – D t or T ~ ™ † ‡ ! ¡

é è ë ê

É È Ë Ê

u ú ù ü û ? ¿

U Ú Ù Ü Û : ; :-) :-( ;-) :-D

then press Alt to select...

% ‰

24 :: Using the keyboard

Symbols and accented characters

Enter...

then press Alt to select...

Enter...

then press Alt to select...

Enter...

then press Alt to select...

f or F ƒ x or X x ' ‘ ’ < > ~ `

i í ì ï î y

I Í Ì Ï Î Y

ÿ ¥

"“ ” « »

£ ¥ ¢

l or L £ + &

m or Mµ - _ ~ • = – —

nñ /

% \ ÷ |

NÑ #=

(< [ { ‹

)> ] } ›

Using the keyboard :: 25

You can also customize the buttons yourself; see “Setting Buttons Preferences” on page 151 for details.

Your wireless service provider may have customized the applications associated with each button.

Opening applications

There are three quick buttons on the front of the Treo 650 smartphone. The fourth button turns your phone on and off, wakes up the screen, and controls the Keyguard. Each quick button can be used to open two applications. To access a button’s primary application, simply press the button. To access a button’s secondary application, press

Option , and then press the quick button.

26 :: Opening applications

A Phone/Send B. Calendar C. Email D. Power/End

Button Primary application Secondary application

Phone/Send + Web Browser

Calendar + Memos

Messaging + VersaMail

Power/ End (on/off) + Keyguard

You can access the Palm OS

1. Press the Applications button .

2. Use the 5-way navigator to highlight the application you want to use.

3. Press Center to open the selected application.

applications through the Applications screen:

Press Applications repeatedly to cycle through different categories of applications.

In the Applications, you can enter the first few letters of the application’s name to highlight it. For example, if you enter “p,” it highlights Phone; if you then enter “r,” it highlights Prefs. If you pause and then enter “r,” it highlights the first application that starts with “r.”

Opening applications :: 27

IMPORTANT: If you’re upgrading from another Palm Powered device, follow the steps in “Upgrading from another

™

Palm Powered

device” on page 164 before you set up your computer for your new Treo smartphone.

If you want to synchronize your information with another desktop software program, contact the software developer to obtain a conduit if one is available.

Setting up your computer

Synchronization lets you enter information on your computer (using Palm®Desktop software or Microsoft Outlook for Windows) and then efficiently transfer that info to your Treo 650 smartphone. At the same time, changes you make on your smartphone are transferred to Palm Desktop or Microsoft Outlook. Even if you manage all your contacts on your smartphone, synchronization is a great way to back up your info.

Before you can synchronize, you need to install the desktop synchronization software on your computer. Even if you already own a Palm Powered have installed a previous version, you must install the software that came with your Treo smartphone on the Palm Software Installation CD.

System requirements

Your computer should meet the following minimum system profiles for Windows or Mac computers.

Windows 2000 or XP (or later)

• 32MB of available memory (RAM)

• 170MB of free hard disk space

•CD drive

• Available USB port

• USB sync cable (included with your Treo 650 smartphone)

Mac OS 10.2 or later

• 128MB of total memory (RAM)

• 190MB of free hard disk space

•CD drive

• USB port

• USB sync cable (included with your Treo 650 smartphone)

™

device and

28 :: Setting up your computer

Connecting your Treo smartphone to your computer

1. Plug the AC charger into a wall outlet. If necessary connect an adapter.

2. Plug the USB sync cable into an available USB port or a powered USB hub on your computer.

3. Connect the sync cable to the Multi-connector on the bottom of your Treo smartphone with the sync button facing up. Do not press the sync button until you are instructed to do so.

4. Connect the charger cable to the Multi-connector on the USB sync cable.

A. USB sync cable B. Sync button

For best performance, plug your sync cable directly into a USB port on your computer. If you use a USB hub, make sure it is a powered hub.

Setting up your computer :: 29

If you are installing on a computer at work, make sure your company allows you to install new software. Contact your company’s IT department for help.

Installing the desktop synchronization software on your computer

Your computer needs to have all its resources available to install the desktop synchronization software. Follow these guidelines for a successful installation:

1. Exit any applications that are currently running on your computer, including those running in the background.

2. Insert the Palm Software Installation CD into the CD drive on your computer. If you are installing on a Mac, double-click the CD icon on the desktop, and then doubleclick the palmOneSoftware.pkg icon.

3. Follow the onscreen instructions of the installation program. Please note these important points about the installation process:

• If a language selection screen appears, click the same language you use

on your Treo smartphone.

• During the installation process, you will be prompted to synchronize for the

first time. See the next section for details.

30 :: Setting up your computer

Synchronizing contacts and other information

Synchronizing means that information that is entered or updated in one place (your phone or your computer) is automatically updated in the other—no need to enter information twice. We strongly recommend that you synchronize your Treo smartphone with your computer or corporate server frequently to keep your information up-to-date (and backed up) in both locations.

Synchronizing with the Palm®Desktop software

Before you can synchronize your contacts and other personal information, you must install the Palm Desktop software from the CD that came with your Treo smartphone. See “Installing the desktop synchronization software on your computer” on page 30 for instructions.

If you use the default settings, information from all the following applications is

transferred each time you synchronize your phone with your computer:

If you choose to synchronize your phone with Outlook, information from Contacts, Calendar, Tasks, and Memos is updated in your computer. You can also set up the VersaMail updated in Palm Desktop software.

1. Connect your Treo 650 smartphone to your computer, as described in “Connecting

application to synchronize with Outlook. Other info, such as photos, is

your Treo smartphone to your computer” on page 29.

Synchronizing contacts and other information :: 31

We strongly recommend that you install the synchronization software soon after you start using your smartphone, and that you synchronize your Treo smartphone and computer frequently to keep your information up-to-date (and backed up) in both locations.

If you installed Palm Desktop software, the HotSync Manager icon

should appear in

the lower-right corner of your computer screen.

Your contacts, tasks, and memos sync with Palm Desktop software or Microsoft Outlook, depending on which desktop application you use.

You can also synchronize your information with desktop applications and corporate enterprise servers (see “Sending and receiving email” on page 68 for more information).

2. Press the sync button on the sync cable.

A. Sync buttonA

3. Wait for a message indicating that the process is complete.

• If nothing happens, make sure that you installed the desktop synchronization software from the Palm Software Installation CD that came with your Treo smartphone, and that it is running on your computer.

• If you want to synchronize information with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party conduit software.

• If you have any problems synchronizing, see “Synchronization” on page 180 for troubleshooting suggestions.

32 :: Synchronizing contacts and other information

Battery life

Battery life depends on usage. When used as a phone, your Treo smartphone battery provides up to 5 hours of talk time or up to 300 hours of standby time.

Maximizing battery life

You can increase the life of your battery by following a few easy guidelines. Remember that battery life depends on how you use your smartphone.

• Charge your smartphone whenever you’re at your desk, or charge it overnight. The Li-Ion battery in your smartphone has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained.

• The wireless features (phone, email, SMS, and web) of your smartphone generally consume more power than its organizer features. However, if you spend a lot of time using the camera (if included), games, media players, eBooks, or other Palm OS applications, keep an eye on the battery icon and charge when necessary.

• If you don’t plan to use the wireless features on your smartphone for a while, you may want to turn off your phone (see “Turning your phone on and off” on page 14). You can let all calls be picked up by voicemail.

• As with any mobile phone, if you are in an area with no wireless coverage, your Treo smartphone searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone.

• Turn down the screen brightness (see “Adjusting the brightness” on page 147).

• Decrease the Auto-off setting in Power Preferences (see “Power Preferences” on page 154). This turns off your screen automatically after a shorter period of inactivity.

• Turn off the Bluetooth “Connecting to devices with Bluetooth

wireless technology if it is not being used. See

wireless technology.”

IMPORTANT: You must charge your smartphone fully before using it the first time. Wait until the indicator light turns solid green, which may take up to 4 hours.

If the battery drains to the point where your smartphone doesn’t turn on, the device stores your info safely until you recharge the battery. To avoid draining the battery, charge and synchronize your smartphone every day, especially if you use your phone often.

If the battery is fully drained, it may take a few moments for the indicator light to turn on while charging.

Battery life :: 33

To open the Quick Tour, go to Applications and select Quick Tour.

Where to learn more

For a quick introduction

• Quick Tour: The Quick Tour teaches you how to use many features of your Treo smartphone. It is already installed on your smartphone, and you can open it any time.

While using your Treo smartphone

• Tips: Many of the built-in applications include helpful tips for getting the most out of your smartphone. To view these tips, open an application, open the menus , select Options, and then select Tips.

• Information: Many screens have a Tips icon in the upper-right corner. Select the Tips icon to learn about the tasks you can perform in that dialog box.

• Online support from Palm: For up-to-date downloads, troubleshooting, and support information, check out www.palm.com/us/support.

If you need more information

• Books: Many books on Palm Powered™ devices, such as Now You Know Treo, are available in local or online book retailers (look in the computers section), or visit www.palm.com/us/support.

• Online forums: Consult online Treo smartphone user discussion groups to swap information and learn about topics you may find nowhere else. Visit www.palm.com/us/support for details.

• Customer service from your wireless service provider: For questions about your mobile account or features available on the network, contact your wireless service provider.

34 :: Where to learn more

first week:

using phone, web, and messaging

first week: using phone, web, and messaging :: 35

Phone overview

The Phone application lets you make and receive calls, store favorites for contacting people, and open applications. Be sure you know how to turn on your phone before reading this section (see “Turning your phone on and off” on page 14).

Accessing the Phone application

Press Phone/Send to open the Phone application.

36 :: Phone overview

You can monitor the status of several items using icons at the top of the Phone screen:

Network name Displays the name of your wireless service provider when your

phone is on and you are in a coverage area. If you are outside your wireless service provider’s coverage area, No Service or Roaming appears instead. No Service means that there is no coverage at all and Roaming means that another wireless service provider’s network is available. When you turn off your phone, Phone Off appears.

Appears when you are outside your wireless service provider’s coverage area and roaming on another wireless service provider’s network. This icon may flash if the provider is not on the your wireless service provider preferred roaming list.

Wireless mode is on but your phone is not connected to any data network. The bars display the signal strength. The stronger the signal, the more bars appear. If you are outside a coverage area, no bars appear.

Your phone is connected to a data network. When the arrows above the signal bars are gray, you are in standby mode and you can receive calls. When the arrows are green, a data session is active (for example, when you are browsing the web) and you cannot receive calls.

Your phone is in a coverage area where data services are available, but it does not indicate whether you are connected to a data network. This icon appears in the Main View of the Phone application (near the top of the screen).

Appears when you have new voicemail messages. You can select this icon to retrieve your messages.

If you have multiple alerts, the Alert screen displays all your pending alerts. Select an item’s description to jump to that item, or check the box to deselect that item. To view all your pending alerts from any screen on your phone, press and hold Center.

Phone overview :: 37

Flashes in the upper left corner when you have a new message, such as a Calendar Alert or a text message. Select the icon to view the message.

Appears when TTY/TDD Mode is active.

Appears when Voice Privacy is enabled.

To quickly access the Bluetooth preferences panel, tap the Bluetooth icon.

To display the remaining battery power, select the battery icons at the top of the screen.

38 :: Phone overview

Appears when Location is on. When “911 Only” is selected, the radiating bars disappear from the icon.

Appears in gray when Bluetooth Appears in light blue when Bluetooth wireless technology is on. Appears in reverse blue when your phone is communicating with other devices using Bluetooth wireless technology.

Replaces the Bluetooth icon when your phone is connected to a headset or car kit that is enabled with Bluetooth wireless technology.

Displays the battery charge status. When the battery drains to 20% of its capacity, the icon changes from blue to red. At 10% of its capacity, you begin to receive warning messages, and at 5% of its capacity, the phone beeps and the icon changes from red to clear.

Appears when your battery is charging. The lightening bolt turns from red to green when the battery is fully charged and your phone remains connected to the AC charger.

Appears when your battery is fully charged.

wireless technology is off.

Dialing calls

Your Treo™ 650 smartphone offers several options for making phone calls. As you get familiar with your smartphone, you’ll discover which method you prefer.

Dialing using the onscreen Dial Pad

1. Press Phone/Send .

2. Select the onscreen Dial Pad to enter the number.

3. Press Phone/Send to dial.

Dialing with the keyboard

1. Press Phone/Send .

2. Using the numbered keys on the keyboard, start entering a phone number. You do not need to press Option to access the numbers on the keyboard.

3. Press Phone/Send to dial.

Dialing by contact name

Before you can dial a call by contact name, you must create some contacts (see “Adding a contact” on page 102), or import them by synchronizing (see “Synchronizing contacts and other information” on page 31).

If you changed the wallpaper in the Main View of the Phone application (see “Selecting wallpaper for the Phone application” on page 145), you can still access the Dial Pad. From the Main View of the Phone application, press Phone/ Send, and then select Dial Pad.

You can paste numbers directly into the Dial Pad View. Copy a number from another application, and then switch to Dial Pad View. Open the Edit menu and select Paste. Press Phone/Send to dial.

Dialing calls :: 39

If you prefer to dial by contact from the Main View, open the Options menu and select General Preferences. Select the second pick list and select the Typing starts Contacts search option.

To see more information for a person in your Contacts list, select the name and press Center to view their address, company, and other details.

To start another search, press Backspace to delete letters you’ve entered. Or select Cancel to return to the Main View.

To view more favorite buttons, highlight the bottom row of favorites, and then press Down.

1. Press Phone/Send .

2. Select the Contacts favorite button.

3. Using the keyboard, begin entering one of the following for the contact you want to call:

• First initial and last name

•First name

•Last name

4. Select the number you want to dial.

5. Press Phone/Send to dial.

Dialing with a favorite button

Before you can use favorite buttons, you must create some favorites. See “Defining favorite buttons” on page 54.

1. Press Phone/Send .

2. Use the 5-way to access Favorites.

3. Highlight the desired button.

4. Press Center to dial the selected button.

Dialing from a web page or message

Your Treo smartphone recognizes most phone numbers that appear in web pages or in text, email, or multimedia messages.

1. Select the phone number you want to dial in the web page or text message.

2. Press Center to open the Dial dialog box.

3. Press Dial to dial the number.

40 :: Dialing calls

Redialing a recently called number

• To dial the last number: From the Main View in the Phone application, press and hold Phone/Send to dial the last number you called.

• To select from your most recently dialed numbers: From the Main View in the Phone application, press Phone/Send , select the number you want to call, and then press Phone/Send again to dial.

• To select from a chronological list of calls: Select the Call Log favorite. You can also access the Call Log by pressing Phone/Send twice, and then selecting

Call Log from the recent call list.

If you can’t highlight and dial a phone number on a web page or in a text message using the 5-way or stylus, it means that your Treo smartphone does not recognize it as a phone number.

Dialing calls :: 41

Receiving calls

To receive calls, your phone must be on. This is different from having just the screen turned on (see “Turning your phone on and off” on page 14).

See a photo of the person calling you! Learn how to assign a caller ID photo on “Assigning a caller ID photo” on page 144.

42 :: Receiving calls

To answer a call, do one of the following:

• Press Phone/Send .

• Using the 5-way navigator, select the onscreen Answer button.

• If the headset is attached, press the headset button.

To ignore a call and send it to voicemail, do one of the following:

• Press Power/End .

• Using the 5-way, select the onscreen Ignore button.

To silence the ringer while your phone is ringing, do one of the following:

• Press the Volume button or any key on your Treo smartphone except Phone/Send, Power/End, or the 5-way.

• To immediately silence all system sounds including the ringer, slide the ringer switch to Sound Mode Off .

When you silence the ringer, you can either answer the call or let it ring through to voicemail.

If music is playing, and a call arrives, the phone rings softly. The audio continues playing, but you won’t hear it during your call. To pause the music, press the Side button.

To answer the call, do one of the following:

• Using the 5-way, select the onscreen Answer button.

• Press the headset button (if a headset is attached).

Receiving calls :: 43

If a Voicemail icon appears in the title bar at the top of the screen, you can select this icon to retrieve your voicemail.

Using voicemail

Setting up voicemail

To set up your voicemail, connect to your voicemail and follow the prompts to enter a password, record a custom message, and other settings.

1. Make sure your phone is turned on (see “Turning your phone on and off” on page 14).

2. Press Phone/Send .

3. Use the 5-way navigator to access Favorites.

4. Select the Voicemail favorite button. Your smartphone connects to your automated voicemail system. If your smartphone is unable to connect, contact your wireless service provider for assistance.

5. Follow the spoken prompts to enter a password, record a custom message, and other settings.

Voicemail notification

When you have a new voicemail message, you are notified with an Alert screen. A Voicemail icon will also appear at the top of the application screen.

44 :: Using voicemail

Retrieving voicemail messages

1. Press Phone/Send .

2. From the Phone application Main View, Dial Pad, or Favorites, press and hold 1 on the keyboard. The smartphone dials the voicemail system.

3. Enter your voicemail password using the keyboard, or select Extra Digits if you entered a value for this option (see “Editing or deleting an existing favorite button” on page 56 for information on editing favorite buttons). Remember, you do not need to press Option to enter numbers, an asterisk (*), or pound sign (#) while on an active call.

Using voicemail :: 45

Press Phone/Send repeatedly to toggle between the Active call screen and the Main View of the Phone application.

Managing active calls

When you make or receive a call, the Active Call View appears. Use the 5-way navigator to access the onscreen buttons in this view.

To avoid accidentally pressing onscreen buttons while you’re holding the phone up to your ear to speak, you can disable the screen’s touch-sensitive feature during active calls (see “Using Auto-Keyguard and touchscreen lockout” on page 156).

46 :: Managing active calls

A. Caller’s name and number B. Current duration of call

Ends the call immediately. You can also press the headset button (if the headset is attached).

Switches to the personal speakerphone so you can use other features, such as checking your calendar, during a call.

Returns to Handset Mode when the speakerphone feature is active.

Switches from a headset with Bluetooth wireless technology to the built-in earpiece. This button replaces the Spkr-phone button when a headset with Bluetooth wireless technology is attached.

Places the current call on hold.

Lets you place another call while the first call is on hold. This button replaces the Hold button when a call is on hold.

Returns to the Main Phone View from Flash mode.

Opens the Dial Pad so you can manually dial additional numbers.

Dials any extra digits (such as a password or extension) that you assigned to a favorite button. This button replaces the Dial Pad button during outbound calls to numbers that include predefined extra digits. See “Defining favorite buttons” on page 54 for information on creating a favorite button.

Mutes the microphone so that you cannot be heard.

Ending a call

Do one of the following:

• Press Power/End. .

• Select Hang Up.

• Press the headset button (if the headset is attached).

When a call lasts longer than one minute, the screen turns off. Press any key except Power/End to wake up the screen, and then press Power/End to hang up the call. Be careful not to press Power/End to wake up the screen because this will accidentally end the call.

Managing active calls :: 47

Returning to an active call from another application

You can use many other applications on your smartphone while holding a phone conversation, including the organizer and Messaging features. You cannot browse the web or send and receive email while on an active call.

• From any application, press Phone/Send to return to the Active Call View.

Saving phone numbers

After you complete an incoming call from a number (with caller ID) that is not in your Contacts list, you are prompted to add the number to your Contacts list.

• To add the number, select Yes.

• To decline adding the number, select No.

• To permanently disable the Add New Contact prompt, check the Never ask me to add new Contacts box when the prompt appears.

If you don’t add a number right away, follow these steps to add it later:

1. In the Call Log (see “Redialing a recently called number” on page 41), highlight the number you want to save.

2. Open the menus .

3. Select Add Contact.

4. Enter the information for the entry.

5. Select Done.

48 :: Managing active calls

More ways to manage calls

The Treo 650 smartphone offers many advanced telephone features, including call waiting and conference calling.

Making a second call

You can make a second call while your first call is still active.

1. After dialing the first number, use the 5-way navigator to select Hold.

2. Use the 5-way to select Add Call.

3. Dial the second number using Favorites, Contacts, or Dial Pad (see “Dialing calls” on page 39).

When two calls are active, the Active Call View includes two status lines, each representing one of the calls.

Answering a second call (call waiting)

When you are on an active call, you can receive a second call. When the second call comes in, the Call Waiting dialog box appears, giving you the following options for handling the second call:

• To place the current call on hold and answer the new call, use the 5-way navigator to select Answer.

• To send the new call to voicemail, use the 5-way to select Ignore.

• To hang up the current call and answer the new call, press Power/End .

More ways to manage calls :: 49

You can use most of the other applications on your smartphone while holding a phone conversation, including text messaging and organizer features such as Calendar and Memos. To return to an active call from another application, press Phone/Send. You cannot make a data connection or use the Internet while on an active call. This means that you also cannot send and receive email or multimedia messages while on an active call.

Making a conference call

You can join a total of two other calls in a conference session, provided that your network and service plan includes conferencing. Please contact your wireless service provider

for more information. Additional charges may apply and minutes in your

mobile account may be deducted for each active call you place.

1. While the first call is active, place or answer a second call.

2. Use the 5-way to select Conf. This joins the two active calls in a conference session.

3. To end the conference, use the 5-way to select Hang Up All and end all the calls.

50 :: More ways to manage calls

Using Flash mode during an Active call

Flash mode allows you to manually manage your calls while one or more calls are active. This is often used during a conference call when one of the calls is ended, but the other remains connected.

1. Press Phone/Send while in an Active call or Conference call to enter Flash mode.

2. Dial a number using any of the methods described in Dialing Calls. Select Main View to return to the main Phone view to dial another number.

Viewing minutes usage

1. Select the Call Log favorite button.

2. Open the menus .

3. Select Totals.

4. (Optional) To reset the counters to zero, select Reset Counters.

5. Select Done.

Choosing your privacy settings

To maintain privacy, you can encrypt conversations when you place or receive calls, provided that this feature is supported by the network. You can also choose whether your longitude and latitude position are available to the network and third-party applications at all times or only during an emergency call.

1. Press Phone/Send .

2. Open the menus .

3. From the Options menu, select Phone Preferences.

4. Check the Enable Voice Privacy box (voice conversations will be encrypted).

In Flash mode, pressing the Phone/Send button will either place your current call on hold, allow you to dial another call, or swap between active calls, depending on the state of your active calls.

Want to see how long you spent on a particular call? From the Call Log, select the call, and then select Details. Keep in mind that your billing statement may vary slightly from the information you see onscreen. Usage is charged based on your calling plan, and calling plans vary.

More ways to manage calls :: 51

Select Location ON if you want to allow the network to determine your longitude and latitude position at any time in order to provide location-specific services. To restrict your location information to emergency services only, select 911 Only.

5. Choose Location ON or 911 Only.

6. Select OK

When Voice Privacy is enabled, a Voice Privacy icon appears in the Active Call View. The Voice Privacy icon does not appear when a call is not in progress, or if Voice Privacy service is not available.

When Location On is selected, the Location icon appears on the Applications View with radiating bars. When 911 Only is selected, the radiating bars disappear from the Location icon.

Enabling TTY

TTY (also known as a TDD or Text Telephone), is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone.

Your device is compatible with select TTY devices. You can connect a TTY/TDD machine, a headset, or handsfree kit to your device through the headset jack while this mode is enabled. Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission.

1. Press Phone/Send .

2. Open the menus .

3. From the Options menu, select Phone Preferences.

52 :: More ways to manage calls

4. Select the TTY Mode pick list and select one of the following modes:

• TTY Full: mode sends and receives text

• TTY + Talk: mode sends voice and receives text

• TTY + Hear: mode sends text and receives voice

• Off: disables TTY mode and sends and receives voice

5. Select OK. A red TTY icon appears at the top of the Phone screen whenever TTY is enabled.

More ways to manage calls :: 53

To see the next Favorites page, press Right repeatedly. To see the previous page, press Left repeatedly.

If you’re upgrading from a previous Treo smartphone, your Favorites are transferred along with your other info. However, you may need to rearrange the order in which your favorites appear by opening the Edit menu, and then selecting Edit Favorites Pages.

Defining favorite buttons

Your Treo smartphone provides approximately 70 programmable favorite buttons for quick access to the following common tasks:

• Dialing a phone number (speed dial)

• Accessing your Call Log

• Accessing the onscreen Dial Pad

• Opening an application

• Accessing a web page

• Addressing a text or email message

• Accessing voicemail (preset on your Treo smartphone)

Your wireless service provider may include special favorite buttons on your smartphone that are customized for their services.

When you are in the Main, Favorites, or Dial Pad View, you can press and hold a Quick Key to open the favorite associated with that key. Quick Keys are optional and can be letters or numbers, but you can’t use both the letter and number for the same key. For example, the voicemail Quick Key is 1. The letter equivalent for that key is E, so you cannot assign E as a Quick Key to another favorite button.

54 :: Defining favorite buttons

Creating a favorite button

1. Press Phone/Send .

2. Use the 5-way navigator to access Favorites.

3. Select a blank button (one that is not already defined).

4. Open the menus .

5. Select the Edit Favorites Button from the Record menu.

6. Enter a label for the button:

• If the entry is for an existing contact, select Lookup. Start entering the last name of the contact and select the contact when it appears in the Lookup list.

• If the entry is for a new contact, enter the label, press Down , and enter the number.

7. (Optional) Enter a Quick Key. When you are in the Phone application, you can press and hold the Quick Key to instantly open the favorite.

8. (Optional) Select the Ringtone pick list and select a special ringtone for incoming calls from that contact.

9. (Optional) Select More, and then select advanced options:

• Extra Digits: Defines additional digits to dial, such as a password or extension.

• Dial Extra Digits Automatically: Dials predefined extra digits immediately after

dialing the phone number, when checked.

10.Select OK.

If there are no blank buttons on the current Favorites page, press Down

or Right to scroll

through the other pages.

To see all the contact numbers for the selected person or business, highlight the favorite button and press Space.

To add a special ringtone and extra digits, select More.

Defining favorite buttons :: 55

You can also organize your buttons on different Favorites pages. Open the Edit menu and select Edit Favorites Pages.

When creating a Message or Email favorite, you can enter multiple addresses; simply separate each address with a comma. This is an easy way to send messages to a group of people.

Creating other types of favorite buttons

1. Press Phone/Send .

2. Use the 5-way to access Favorites.

3. Select a blank button.

4. Select the Types pick list and select Call Log, Dial Pad, Application, Message, Email, or Web Link.

5. Enter a label for the favorite and enter any other necessary information on the screen.

6. (Optional) Enter a Quick Key that opens the favorite item when pressed and held.

7. Se le ct OK .

Editing or deleting an existing favorite button

1. Press Phone/Send .

2. Use the 5-way to access Favorites.

3. Highlight the favorite button you want to edit or delete.

4. Open the menus .

5. Select Edit, and then select Edit Favorites button.

6. Make the desired changes. For example, you can add a Quick Key to any favorite. When you press and hold the assigned key from within the Phone application, the favorite opens.

7. To delete the entry, select Delete.

8. Select OK.

56 :: Defining favorite buttons

Using a phone headset

You can connect a phone headset for hands-free operation. If you need to use your phone while driving and this is permitted in your area, we recommend using a phone headset or a hands-free car kit (sold separately).

A. Speaker B. Microphone C. Headset button

You can press the headset button to perform any of the following tasks:

• Answer an incoming call

• Answer a call waiting call

• Switch between two active calls

• Hang up a single call

If you’re using a headset with Bluetooth

wireless technology and you want to return to the handset or a wired headset during a call, select Cancel Bluetooth on the Active Call screen.

If you have both a compatible headset and car kit with Bluetooth wireless technology, whichever one you use to place or receive the call becomes the active device.

Using a phone headset :: 57

In addition to the headset that came with your Treo smartphone, you can use other third-party headsets.

To hear stereo sounds through the jack (such as music), you should use a stereo adapter or other accessory. Visit www.palm.com/us/support for more information on audio accessories and for the latest compatibility info.

The headset designed for Treo 180/270/300 devices is not compatible with your Treo 650 smartphone.

Headset specifications

Your Treo™ 650 smartphone uses a 2.5mm, 3-pin headset connector and works with headsets that are designed for this type of connector. When in doubt, ask the thirdparty headset manufacturer if the product is compatible with Treo smartphones. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with Treo smartphones.

Your Treo smartphone is also compatible with headsets and car kits enabled with Bluetooth with Bluetooth wireless technology currently available, as many of these headsets and car kits support both Bluetooth 1.1 and 1.2 wireless technology. Check the specifications for your headset or car kit to confirm compatibility. Please note, however, that you cannot use a headset with Bluetooth wireless technology to listen to MP3 files.

1.1 wireless technology. This includes most of the headsets and car kits

58 :: Using a phone headset

Connecting to devices with Bluetooth

With your phone’s built-in Bluetooth® wireless technology, you can connect to a number of devices with Bluetooth wireless technology such as a headset, hands-free car kit, printer, or GPS receiver, as well as to other phones and handhelds with Bluetooth wireless technology. If your computer is enabled with Bluetooth wireless technology, you can also synchronize wirelessly.

Once you set up a connection with a device with Bluetooth wireless technology, you can communicate with that device whenever it is within range (up to 30 feet). Bluetooth range is up to 30 feet dependent upon environmental conditions; including obstacles, radio interference from nearby electronic equipment, and other factors.

Connecting to a headset or car kit with Bluetooth wireless technology

1. Go to Applications and select Bluetooth .

2. Select On.

wireless technology

Go to http://www.palm.com/us/ support/bluetooth/ bluetooth_compatibility .html for a list of compatible hands-free devices.

If you’re using a hands-free device with Bluetooth wireless technology and it is within range, the Treo smartphone automatically routes all calls to the hands-free device instead of to the handset.

When a call comes in, your phone rings and the car kit or headset beeps. Even if you pick up the call on your Treo phone, the call goes to the headset or car kit.

Connecting to devices with Bluetooth® wireless technology :: 59

Your Treo smartphone does not support Bluetooth wireless connections to stereo headsets, or keyboards.

The Bluetooth setting must be set to On for your phone to be discoverable.

3. Enter a device name for your phone. This is the name other devices with Bluetooth wireless technology see when they connect to your phone.

4. Select the Discoverable pick list and select one of the following:

• Ye s: Nearby devices with Bluetooth wireless technology can find your phone

and request a connection. You can accept or refuse the connection request.

• No: Only devices with which you’ve already formed a trusted pair can find

your phone. New devices cannot request a connection.

5. Select Setup Devices.

6. Select Hands-free Setup.

7. Follow the onscreen instructions to create a trusted pair with the specific handsfree device. In some cases you may need to perform setup steps on the other device before you can complete this step. Check the documentation for your hands-free device for specific setup instructions.

8. After you finish setting up the device, select Done to return to the Applications View.

You are now ready to use your Treo smartphone with your hands-free device with Bluetooth wireless technology.

60 :: Connecting to devices with Bluetooth® wireless technology

Creating trusted pairs

You can configure accessories with Bluetooth wireless technology to be trusted devices of your Treo smartphone. When communicating with trusted devices, your Treo smartphone can skip the discovery process to create a secure link.

For example, when you configured a headset as described in “Connecting to a headset or car kit with Bluetooth wireless technology” on page 59, a trusted pair was created automatically. You can also create trusted pairs with other devices, such as a friend’s handheld.

1. Go to Applications and select Bluetooth .

2. Select Setup Devices.

3. Select Trusted Devices.

4. Select Add Device. The Discovery icon appears to indicate that the discovery

process is active.

5. If the device you want to add does not appear on the discovery results list, check to

make sure that it is discoverable. Check the documentation for the device to learn how to make it discoverable. Once the other device is discoverable, select Find More on your smartphone to search again.

6. Enter the same passkey on your phone and the other device and select OK.

IMPORTANT: Some devices with Bluetooth wireless technology have a built-in passkey; others let you select the passkey. In either case, you must use the same passkey on both the other device and your phone. See the documentation for the other device with Bluetooth wireless technology for additional information.

7. Select Done.

Connecting to devices with Bluetooth® wireless technology :: 61

Be sure to close the Bluetooth application when you’re done setting up devices and creating trusted pairs.

To set up advanced features, such as autoanswer and voice tags, go to Applications and select Prefs. Select Hands-free, and then configure the settings. Note that your hands-free device with Bluetooth wireless technology must support voice tags to use that feature.

Sending information over a Bluetooth wireless connection

You can send an individual entry or a category. When you send a category, the items within the category appear as unfiled items on the receiving device.

1. Open an application.

2. Select the entry or category you want to send.

3. Open the menus .

4. Select Send.

5. Select Bluetooth, and then select OK.

6. Select the receiving device on the Discovery Results View, and then select OK.

Sending an application over a Bluetooth wireless connection

1. Go to Applications .

2. Open the menus .

3. Select Send on the App menu.

4. Select the Send From pick list and select whether the application you want to send is located on your Treo smartphone or on an expansion card.

5. Select the application you want to transfer. It cannot have a lock next to it.

6. Select Send.

7. Select Bluetooth, and then select OK.

8. Select the receiving device on the Discovery Results screen, and then select OK.

62 :: Connecting to devices with Bluetooth® wireless technology

Receiving information over a Bluetooth wireless connection

1. Go to Applications and select Bluetooth .

2. Select Bluetooth On.

3. If you already have a trusted pair with the other device, your Treo smartphone is ready to receive the info. If you don’t have a trusted pair with the other device, select the Discoverable pick list and select Yes.

4. Exit the Bluetooth application by pressing Applications .

5. Use the other device to discover your smartphone and send information to it:

• See the device documentation to learn how to discover and send information

over Bluetooth wireless connection.

• Your smartphone will beep to warn you of the incoming connection, and then

prompt you to accept the new information. Select a category or expansion card to file for the item. If you don't select a category, the item will go in the Unfiled category.

6. Press Up to receive the information, or press Down to refuse it.

Check your battery level before establishing a Bluetooth wireless connection. If the battery level is low, you can’t make a Bluetooth wireless connection.

Connecting to devices with Bluetooth® wireless technology :: 63

Using dial-up networking on your Treo™ 650 smartphone

If your computer is not enabled with Bluetooth wireless technology, you may be able to purchase a wireless Bluetooth adapter accessory for your computer.

If your computer is enabled with Bluetooth wireless technology, you can use your smartphone as a wireless modem to access the Internet from your computer. Dial-up networking (DUN) is the feature that converts your smartphone into a wireless

modem. To configure DUN, complete the following procedures:

• “Creating a trusted pair between your smartphone and your computer” on page 64

• “Setting up your computer for a DUN connection” on page 65

• “Enabling DUN on your smartphone” on page 66

• “Accessing the internet from your computer” on page 66

Creating a trusted pair between your smartphone and your computer

1. Make sure that your computer’s Bluetooth setting is on and that your computer is discoverable. Check the documentation that came with your computer to find and change these settings.

64 :: Using dial-up networking on your Treo™ 650 smartphone

2. On your smartphone, go to Applications and select Bluetooth .

3. Select On if it is not selected, and then select Setup Devices. After creating the trusted pair, you can use your smartphone as a modem any time it is within range of your computer.

4. Select Trusted Devices.

5. Select Add Device. The discovery icon appears, indicating that the discovery process is active.

6. Select your computer from the Trusted Devices list, and then select OK.

7. Enter a passkey on the Bluetooth Security screen, and then select OK. The passkey can be any number you choose, up to 16 characters.

8. Enter the same passkey number on your computer when prompted.

9. Select Done, and then select Done again to return to the Bluetooth screen.

Setting up your computer for a DUN connection

Dial-up networking must be enabled or installed on your computer. Follow the instructions from the manufacturer of your Bluetooth adapter to enable DUN.

Your wireless service provider may provide customized software programs that walk you through the DUN setup process. Check with your wireless service provider to see if such a program is available.

Using dial-up networking on your Treo™ 650 smartphone :: 65

When DUN is on, you cannot pair with another device or discover another device. You also cannot send or receive information wirelessly directly from your smartphone, browse the web, or send or receive email messages. You can use all the other features of your smartphone, including the Phone application.

Keeping DUN enabled drains your smartphone’s battery quickly. Be sure to turn off DUN on your smartphone when your Internet session is finished.

You can also plug your smartphone into your computer’s USB port to charge your device while you use it as a modem.

Enabling DUN on your smartphone

You must enable DUN on your smartphone each time you wish to use your phone as a wireless modem.

1. Go to Applications and select Bluetooth .

2. Select the Dial-up Networking pick list, and then select On. When DUN is successfully enabled, the

DUN icon appears.

3. Select OK on the warning screen that appears. This screen reminds you to disable DUN when you want to stop the Internet session on your computer.

Accessing the internet from your computer

The steps for accessing the Internet on your computer may vary depending on your operating system and how Bluetooth wireless technology is set up on your computer— for example, if it is built in versus if you are using a wireless Bluetooth adapter. If the following procedure does not work with your computer, check your computer’s documentation for how to set up Bluetooth technology to access the Internet using a DUN connection.

Before you begin, verify that DUN is enabled on both your computer and your

smartphone.

1. Open the Bluetooth screen on your computer and look for the option for paired devices. Check your computer’s documentation for how to bring up this screen and the name of the paired devices option.

2. Double-click the icon or option representing your smartphone. Your computer connects to your smartphone and shows that DUN services are available.

3. Double-click the DUN icon.

66 :: Using dial-up networking on your Treo™ 650 smartphone

4. Enter the username and password information required to access the data network from your wireless service provider. For some providers, you can leave these fields blank. Check with your wireless service provider for this information.

5. Enter the following in the Dial field: #777

6. Click Dial. Once the connection is successfully established, you can browse the Internet on your computer or download your email.

To verify that you are connected, look for a network connection icon in the task bar at the bottom of your computer screen. To check the status of the connection, right-click the Bluetooth network icon.

Terminating an internet session

To terminate an Internet session, first disconnect from DUN on your computer, and then turn DUN off on your smartphone.

1. On your computer, right-click the icon or option representing your smartphone, and then click Disconnect.

2. On your smartphone, go to Applications and select Bluetooth .

3. Select the Dial-up Networking pick list, and then select Off. When the Bluetooth status icon reappears at the top of the screen, you have successfully switched

off DUN.

You may be asked if you want to remember this dial text for this connection. We recommend that you choose to remember the dial text to avoid errors and the inconvenience of entering it for every session.

You may need to use a virtual private network (VPN) to access corporate email. Check with your system administrator for more information.

Using dial-up networking on your Treo™ 650 smartphone :: 67

Sending and receiving email

VersaMail is not an email provider. It works with an account from a provider— yours or a corporate account — to transfer messages to your phone.

If you’ve activated data services on your Treo 650 smartphone, you’re ready to set up the VersaMail

your your wireless service provider email account. You may also be able use VersaMail with a corporate account.

Before you can use the VersaMail software with a given email account, you need to set up a Versamail account. If you have multiple email accounts, you must set up a VersaMail account for each one. You have three setup options:

• On a Windows computer, if the email account is already set up on your computer—

for example, if you use Outlook Express on your computer to access your Earthlink account—you can transfer the account settings to your phone in just a few steps.

• On a Windows computer, if this is a new account, you can quickly set up the

account on your computer and synchronize the information on your phone.

• For either a new or an existing account, you can set up the account directly on

your phone.

If you are setting up a Microsoft Exchange ActiveSync Microsoft Exchange ActiveSync” on page 80 for more information, and see the VersaMail User Guide on the Software Installation CD for setup instructions.

application on your phone. You can use the VersaMail account with

account, see “Working with

Transferring settings from an existing account (Windows only)

1. Select the option to set up your email software when prompted on the final

screen of the software CD installation. From the Start menu, select Programs, select palmOne, and then select VersaMail Setup.

2. Select your username from the first drop-down list, and then select the option to

create a new VersaMail email account. Click Next.

68 :: Sending and receiving email

3. Select the option to synchronize with an existing email account detected on your PC, and then select the account from the list. Click Next.

4. Enter a descriptive account name or use the one shown. Enter your email account password. Click Next.

5. Select whether to synchronize account information with information on your phone or to set up another account, and then click Next.

6. When you are finished setting up all accounts, click Finish.

7. Synchronize to transfer all account information to your phone.

Setting up an account on your computer: Common providers (Windows only)

The settings for many common providers are already included in the VersaMail software. If you have an account with one of these providers, follow the steps in this section. If your email provider is not listed in the Mail Service list, see “Setting up an account on your computer: Other providers (Windows only)” on page 70 for account setup instructions.

If you are transferring existing account settings, your username and email address automatically appear on this screen.

Sending and receiving email :: 69

To set more options for incoming and outgoing messages select Advanced on the Account setup complete screen.

Most providers use the Post Office Protocol (POP); a few use the Internet Message Access Protocol (IMAP).

1. Select the option to set up your email software when prompted on the final screen of software CD installation. From the Start menu, select Programs, select palmOne, and then select VersaMail Setup.

2. Select your username from the first drop-down list, and then select the option to create a new VersaMail email account. Click Next.

3. Select the option to synchronize your VersaMail account with a mail service from this list, and then select your mail service from the list. Click Next.

4. In the first field, enter a descriptive account name or use the one shown. In the next two fields, enter the username you use to access your email and your email account password. Enter your email address in the last field. Click Next.

5. Select whether to synchronize the new account information from your desktop computer to your phone, or to set up another account, and then click Next.

6. When finished setting up all accounts, click Finish.

7. Synchronize to transfer all account information to your phone.

Setting up an account on your computer: Other providers (Windows only)

1. Select the option to set up your email software when prompted on the final screen of software CD installation. Or from the Start menu, select Programs, select Palm, and select VersaMail Setup.

2. Select your username from the first drop-down list, and then select the option to create a new VersaMail email account. Click Next.

3. Select the option to synchronize your Versamail account with a mail service from this list, and then select Other. Click Next.

4. Select the protocol for this account. Check with your system administrator if you do not know the protocol.

5. In the first field, enter a descriptive account name. In the next two fields, enter the username you use to access your email and your email account password. Enter your email address in the last field. Click Next.

70 :: Sending and receiving email

6. Enter the names of the incoming and outgoing mail servers for this account, whether the account requires Extended Simple Mail Transfer Protocol (ESMTP), and, if so, the username and password required for ESMTP. Check with your email service provider for this information. Click Next.

7. Select whether to synchronize the new account information from your desktop computer to your phone, or to set up another account, and then click Next.

8. When finished setting up all accounts, click Finish.

9. Synchronize to transfer all account information to your phone.

Setting up an account on your phone

1. Go to Applications and select VersaMail .

2. Open the menus .

3. Select Accounts, and then select Account Setup.

4. Select New.

5. Enter the account info:

• In the Account Name field, enter a descriptive

name.

• Select the Mail Service pick list, and then select

your email provider. Select Other if your provider is not listed. Check with your email service provider to find the mail servers.

• If you chose Other, select the Protocol pick list,

and then select POP or IMAP. Check with your email service provider to find the protocol for your email account. If your email provider appeared in the Mail Service pick list, the protocol is automatically selected and the Protocol pick list does not appear.

•Click Next.

Your incoming mail server is also called your POP or IMAP server; your outgoing mail server is also called your SMTP server.

Sending and receiving email :: 71

To send a copy or blind copy, select Cc or Bcc and enter the address(es) in those fields. See “Customizing your email settings” on page 77 for details on displaying the Bcc field.

You can mark outgoing messages as high priority. Open the Options menu and select Set Priority To High.

If you can receive email messages, but cannot send them, contact your wireless service provider or email provider to obtain settings that let you access their mail server from a mobile device.

6. Enter your identifying information:.

• Enter the username you use to access your email.

• Select the Password box, enter your email account password, and then select OK.

• Select Next.

7. If you chose an email provider from the Mail Services pick list on the Account Setup screen, the mail server screen is already filled in. If you chose Other, enter your email address and the names of the incoming and outgoing mail servers.

8. Select Next, and then select Done.

Creating and sending messages

1. From the Inbox, select New.

2. Begin entering the addressee’s email address, first name, or last name. If the information you are entering matches one or more entries in Contacts, VersaMail displays the matching contacts. To accept a suggestion, select the correct contact. To send to a different address, keep entering the email address or name.

3. Enter the subject and message text. To move between fields, press Up or Down .

4. Select one of the following:

• Send: Connects and sends all messages immediately.

• Outbox: Puts the message in the Outbox to send later.

• Drafts: Saves the message and so you can continue working on it at another

time.

If you select Send and the message cannot be sent for any reason, the message

is stored in your Outbox.

72 :: Sending and receiving email

Attaching photos and videos

1. Create the message to which you want to attach the photo or video.

2. On the New Message screen, tap the red paper clip icon in the upper-right corner.

3. Select Photo/Video from the Type pick list.

4. On the Select Media screen, select the Album pick list and select the album containing the photo or video you want, and then check the box to the left of the photo or video.

5. Select Done.

Attaching ringtones

1. Create the message to which you want to attach the ringtone.

2. On the New Message screen, tap the red paper clip icon in the upper-right corner.

3. Select Sounds from the Type pick list.

4. Select the ringtone you want, and then select Insert.

5. Select Done.

Attaching Word, Excel, and PowerPoint files

1. Create the message to which you want to attach the item.

2. On the New Message screen, tap the red paper clip icon in the upper-right corner.

3. Select Documents from the Type pick list.

4. On the Documents screen, select the file you want.

5. Select Done.

Repeat steps 2, 3, and 4 to attach more than one file to a message. To remove an attachment, select the file in the Attachments box, and then select Delete.

Ringtones that are copy protected appear in the Sounds application with a lock icon. These ringtones can be used on your phone only and cannot be sent as attachments.

Sending and receiving email :: 73

When viewing a message, tap the scroll arrows at the top of the screen to view the previous or next message.

Attaching other types of files

1. Create the message to which you want to attach the item.

2. On the New Message screen, tap the red paper clip icon in the upper-right corner.

3. Select the type of file to attach—for example, Address, Appointment, or Memo/ Text—from the Type pick list.

4. Select the file you want from the list in the Type box.

5. Select Done.

Receiving and viewing messages

1. Make sure your phone is turned on (see “Turning your phone on and off” on page 14).

2. From any mailbox, select Get or Get & Send.

3. From the Inbox, select the message you want to view.

4. If a large incoming message is shortened, select More .

5. Select Done.

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Replying to or forwarding messages

When you respond to messages, you can select whether to include the original text (see “Customizing your email settings” on page 77).

1. From the Inbox or another folder, open the message to which you want to respond.

2. From the Message View, select Reply. Select whether to reply to just the sender or to reply to both the sender and all addressees on the messages.

3. Enter your reply.

4. Select Send.

Viewing attachments

There are a number of attachment types you can open with the built-in software on your Treo (for example, Microsoft Word, Excel, and PowerPoint files; ringtones; and photos).

1. From any folder, open the message with the attachment you want to view. Messages with downloaded attachments are indicated by a paper clip icon.

2. Tap the attachment name at the bottom of the message screen to view it in the default viewer on your phone. Or, tap the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment, including View, Install, or Unzip, depending on the attachment file type; Save to card to save the attachment to an expansion card; or Select Viewer to select the application you want to use to view the attachment.

3. When you finish with the attachment, select Done to return to the Attachments dialog box. If there is no Done button, go to Applications and select VersaMail to return to the Inbox of the account you were in.

If an attachment is not downloaded because it is larger than your maximum message size, the paper clip icon does not appear, and the attachment does not display at the bottom of the message screen. Select More to download and display any attachments.

Sending and receiving email :: 75

To empty (or purge) the Trash folder, open the Message menu and select Empty Trash.

To delete a single message, select the envelope icon next to the message, and then select Delete from the list.

Managing your messages

The status text formatting and icons that appear near the messages in your Inbox indicate the following:

• Bold Text. The message has not been read.

• Plain Text. The message has been read.

• The message includes an attachment.

• This message is high priority.

You can rearrange the VersaMail list to make it easier to find and view messages.

• In the Inbox, select Sort, and then select one of the following: Sort by Date, Sort by Name, Sort by Subject.

• To quickly switch between folders in list view, select the folder pick list at the top of the screen and select the desired folder.

Deleting selected messages from the Inbox

When you delete a message from the Inbox, it moves to the Trash folder, which stores the 200 most recently deleted messages. If you delete more than 200 messages, the oldest messages are automatically removed from the phone.

1. Select the bullet next to the icon of each message that you want to delete. To select adjacent messages, drag the stylus so it hits the bullet to the left of each message. Lift the stylus and drag again to select more adjacent messages.

2. Open the menus .

3. Select Delete on the Message menu.

4. If a confirmation dialog box appears, select OK to confirm deletion.

76 :: Sending and receiving email

Deleting messages by date

You can quickly delete a group of messages by selecting a range of dates.

1. Open the menus .

2. Select Delete Old on the Message menu.

3. Select the folder and a date range for the messages you want to delete.

4. Select OK.

5. If a confirmation dialog box appears, select OK to confirm deletion.

Switching accounts

You can switch between different email accounts.

1. Open the menus .

2. Select Accounts, and then select an account.

Customizing your email settings

You can customize the VersaMail settings for each individual email account on your Treo. The preferences you set apply only to the email account you are currently viewing. If you have multiple accounts, configure each account separately.

You can set up a schedule to automatically retrieve email messages; set preferences for how and when messages are retrieved; add a signature to an outgoing message; and more. For complete information on all of the email settings you can customize, see the VersaMail User Guide on the CD.

Sending and receiving email :: 77

You should perform a manual get mail after setting up a scheduled Auto Sync. Then, only new messages are retrieved during Auto Sync.

To receive notifications of successful Auto Sync retrievals only, uncheck the Notify me of auto sync failures box. Leave the box checked if you want to receive notifications of both successful and failed Auto Sync retrievals.

Scheduling Auto Sync

The VersaMail application allows you to automatically download new email messages to your phone with the Auto Sync feature.

1. Open the menus .

2. Select Options, and then select Preferences.

3. Select Auto Sync.

4. Check the Sync automatically box.

5. Select the Every pick list and select the time interval, from 15 minutes to 12 hours. Note that if you set a more frequent interval, you may need to recharge your phone’s battery more often.

6. Select the Start and End Time for the first and last Auto Sync to take place. Select OK.

7. Select the days you want the schedule to be active. You can choose any number of days, but you can set up only one schedule for each email account.

8. Select OK, and then select Get Mail.

Selecting alert tones

When you schedule Auto Sync for a given account, you can choose a sound—such as a bird, a phone, or an alarm—to let you know when new email arrives.

1. From any mailbox screen, open the menus .

2. Select Options, and then select Preferences.

3. Select Auto Sync.

4. Select Alerts.

5. Check the Notify me of new mail box.

6. Select the Notify Sound pick list, and then select a sound. Your Treo smartphone plays a brief demo of the sound.

7. Se le ct OK .

78 :: Sending and receiving email

Setting preferences for getting messages

1. From any mailbox screen, open the menus .

2. Select Options, and then select Preferences.

3. Select Delivery Options.

4. Set any of the following preferences.

• Get: Indicates whether to get message subjects only or entire messages.

• Ask Every Time: Indicates if you want to see a dialog box for selecting subjects only or entire messages each time you retrieve email. If the box is unchecked, messages are retrieved according to the option you select in the Get pick list.

• Unread messages (IMAP accounts only): Downloads only unread mail to your phone. If you don’t check this box and you select Get & Send, all of your messages on your provider’s mail server are downloaded to your Inbox, including messages you have already read.

• Mail from last: Gets messages sent within the number of days you specify.

• Download attachments: Automatically downloads files attached to email. Attachments that exceed the maximum message size cannot be downloaded.

• Maximum message size: Sets the maximum size of an incoming email message. Enter the size in kilobytes (KB). The default is 5KB, but you can enter any size up to 2048KB (approximately 2 megabytes, or 2MB), including attachments. The maximum message size that you can retrieve is 60KB for the body text and approximately 5MB of total data for any attachments.

• Message Format: Sets the format in which you retrieve messages. Select HTML to display any messages sent in HTML format with basic HTML formatting intact, and other messages as plain text. Select Plain Text to display all messages as plain text, regardless of the format in which they were sent. The default setting is HTML.

5. Select OK.

The VersaMail application sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML.

The POP protocol does not support retrieval of unread mail only from the server. If you have a POP email account, the VersaMail application downloads all messages regardless of whether you have read them, and regardless of whether this box is checked.

Sending and receiving email :: 79

Attaching a signature to a message

You can attach a personal signature, with info like your company's address and fax and telephone numbers, to the bottom of all messages you send.

1. From any mailbox screen, open the menus .

2. Select Options, and then select Preferences.

3. Select Signature.

4. Check the Attach Signature box.

5. Enter your signature information, and then select OK.

Working with Microsoft Exchange ActiveSync

Microsoft Exchange ActiveSync works with the VersaMail and Calendar applications on your phone to directly access corporate groupware information on a Microsoft Exchange 2003 server. You can access business email and calendar info on the Exchange 2003 server from your phone without using a desktop computer.

When you create an Exchange ActiveSync account in the VersaMail application, both your email and calendar info synchronize directly with the Exchange server; information on your phone does not synchronize with information in the desktop software application on your computer, such as Microsoft Outlook or Palm Desktop software. Other information, such as contacts, tasks, and memos, continues to synchronize with the info in your desktop software.

For complete information on using a Microsoft Exchange ActiveSync account, see the VersaMail User Guide on the CD.

80 :: Sending and receiving email

Messaging

You can exchange brief text messages with other mobile phones and with email addresses. Before you use your Treo 650 smartphone to send or receive messages, consult your wireless service provider for pricing and availability of text messaging services.

Creating and sending a text message

Each text message can hold up to 160 characters. Messages with more than 160 characters are automatically split into several messages. (If you send a text message to an email address, the email address is deducted from the 160 character count.)

1. Make sure your phone is turned on (see “Turning your phone on and off” on page 14)

2. Go to Applications and select Messaging .

3. Select New.

To address a message to multiple recipients, separate the addresses with a space or a comma. If you address a single message to three people, you will be billed for three messages.

When addressing a message, you may need to press Option to enter letters or numbers. The Option Lock setting defaults to the setting you used the last time you addressed a message.

If you are out of a coverage area or if your phone is off, outgoing messages go into the Outbox and are sent automatically when you return to a coverage area.

Messaging :: 81

To add a new QuickText phrase, select Edit QuickText from the QuickText list.

Not all symbols available on your phone may be used in text messages. The Messaging application automatically replaces invalid characters before it sends your message.

Select Save as Draft to save a draft of the message without sending it. To access the draft, select the category pick list at the top of the screen and select Drafts.

4. Select the To pick list to address the message:

• If the recipient’s name appears in the To pick list, select it from the list.

• If the recipient is in your Contacts list, select Lookup in Contacts, and then enter the first few letters of the recipient’s first or last name. Highlight the recipient’s phone number or email address, and then select Add.

• If the recipient’s name is not in the pick list or your Contacts list, enter the full phone number or email address.

5. Enter your message, or select QuickText to insert predefined phrases. To insert emoticons, select .

6. (Optional) Open the menus , and then select a priority setting on the Compose menu.

7. Select Send.

Receiving messages

When your phone is on and in an area of wireless coverage, you will automatically receive new text messages. You can also configure your smartphone to notify you when a new message arrives, using a ringtone and vibration or an onscreen alert.

The new message alert may include any of the following buttons:

•OK: Dismisses the alert and places the message in your

Inbox.

• Reply: Opens the Chat View so you can respond to the message.

• Call Back: Dials the sender’s phone number.

• Go To Msg: Opens the message so you can view its full contents.

82 :: Messaging

Using links in messages

When you receive a text message that contains a telephone number, email address, or URL, you can dial the number, send an email message, or go to the web page immediately. Your Treo smartphone automatically opens the appropriate application from the link.

1. Select a message from the list.

2. Select the phone number, email address, or URL (appears as underlined blue text).

Managing your messages

The status icons that appear next to each message in the Inbox and Outbox folders indicate the following:

• A text message. Urgent messages appear with a red exclamation point (!).

• A chat session.

• A voicemail or numeric page.

In list view you can rearrange the messages in any folder using the Sort command.

1. From list view, open the menus .

2. Select View, and then select Sort by Name or Sort by Date.

In list view you can delete several messages at once from any folder using the Purge command.

1. From list view, open the menus .

2. Select Purge on the Message menu.

3. Select the Purge pick list and select an option.

4. Select OK.

If you have multiple alerts, the Alert screen displays all your pending alerts. Select an item’s description to jump to that item, or check the box to clear that item. To view all your pending alerts from any screen on your phone, press and hold Center.

You can send and receive messages even while you are on a phone call. This is the easiest to do when using a hands-free headset or the speakerphone. You can expand and collapse header information by selecting one of the header icons in the title bar of a message.

Messaging :: 83

To find the conversations you had with someone, open your Messaging Inbox and select a chat session.

You can customize your Chat View settings on the Chat tab in Messaging Preferences. See “Customizing your Messaging settings” on page 84.

Chatting with Messaging

When you exchange more than one message with a single contact, your messages are grouped into a chat session. The upper part of the Chat View displays all messages you’ve exchanged with this contact, and the lower part provides a text entry area. You can carry on multiple chats at the same time and easily switch between them, using the pick list at the top of the screen.

1. From the Inbox, select a chat.

2. Enter your message.

3. Select Send.

Customizing your Messaging settings

1. Open the menus .

2. Select Options, and then select Preferences.

3. Select the Messages tab and set any of the following preferences:

• Confirm message deletions: Indicate if you want

deletion confirmation messages to appear.

• Privacy Mode (hide text): Indicate if you want the

body text to appear in the alert when you receive a new message.

84 :: Messaging

4. Select the Chat tab and set any of the following preferences:

• Create Chats from Message: Indicate if you want

to view messages from the same person to in a Chat screen.

• Show message timestamps in chats: Indicate if

you want to see the local date and time the message was sent next to each message.

• Display my name in chat window as: Enter the name you want displayed as the

label for your messages in the Chat screen.

• Label color: Select the color in which you want messages to appear.

• Use color for: Indicate if you want to view both the message label and the

message in a different color or only the name.

Selecting alert tones

1. Open the menus .

2. Select Options, and then select Alerts.

3. Select the Alert Volume pick list and select a volume level.

4. Select the first Vibrate pick list and indicate if you want your phone to vibrate during an incoming alert, when Sound Mode is on.

5. Select the second Vibrate pick list and indicate if you want your phone to vibrate during an incoming alert, when Sound Mode is off.

Messaging :: 85

6. Select the Tones box.

7. Select the Message Tone pick list and select an alert tone for incoming messages.

8. (Optional) Select the Show Message Alerts dialog if you want to receive onscreen alerts when a new message arrives.

9. Select Done.

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Browsing the web

The web browser on your Treo 650 smartphone provides quick and easy access to web pages. You can view most sites you use on your computer, including those with security and advanced features, such as JavaScript and frames. To browse the web, you must activate data services from your wireless service provider.

Viewing a web page

The web browser uses patent-pending technology to optimize web pages for your phone. By default, the browser reformats web pages into a single column and resizes images on your screen. This way, you can see most content without scrolling left or right.

1. Make sure your phone is turned on (see “Turning your phone on and off” on page 14).

2. Go to Applications and select Web .

The navigation bar shows status info while a page is loading. You don’t have to wait for a page to fully load to navigate within the page or to select a link to another page.

To adjust the font size, open the Options menu and select Font. To fit more text on the screen, select Small. To make the text easier to read, select Large.

Browsing the web :: 87

Want to get to the icons faster? Press Space to jump to the icons, or open the menus to access the same commands through the menus.

Always using bookmarks? Make Bookmark View the default view when you open the browser. Open the Options menu and select Preferences. Select the Start With pick list and select Bookmarks.

3. Navigate to the web page you want:

• To view mobile content designed specifically for your smartphone, select the home icon .

• To go to any web page on the Internet, enter the address in the Address Bar, or select the web icon . If you browse to a secure web page, a Lock appears in the Address Bar.

• To view the previous or next page, select or .

• To view a page in a wide layout format (as on your computer), select , and then select Wide Page Mode.

• To refresh the page with the latest content from the Internet, select .

• To scroll through the page in Optimized View, press Up or Down . In Wide Page View, press Up , Down , Left , or Right to scroll in all directions.

• To follow a link to another web page in Optimized View, press Left or Right to highlight the link, and then press Center to go to the selected page. You can also select the link on the screen with your stylus.

Creating a bookmark

Bookmarks let you instantly access a web page without needing to enter the address every time. The web browser can store up to 100 bookmarks or saved pages, allowing you to open your favorite web pages quickly. Remember, a bookmark is different from a favorite (see “Defining favorite buttons” on page 54).

88 :: Browsing the web

1. Go to the page you want to bookmark.

2. Open the menus .

3. Select Add Bookmark on the Page menu.

4. If desired, change the Name and Description.

5. Select OK, and then select OK again.

Saving a page

The web browser lets you save a page for offline viewing, so you don’t need an Internet connection to view it later.

1. Go to the page you want to save.

2. Open the menus .

3. Select Save Page from the Page menu.

4. Select OK, and then select OK again.

Viewing bookmarks or saved pages

Bookmarks and saved pages both appear in Bookmark View. Saved pages are indicated by a small triangle in the upper-right corner of the bookmark.

1. Select the Bookmarks View icon .

2. Select the bookmark or saved page you want to view.

Need to send email from a web page on your Treo smartphone? Email addresses appear as links on web pages. After you configure an email application on your smartphone, you can select an email address link to create a message to the selected address.

Browsing the web :: 89

Tap and hold the back or forward buttons to pop up a list of sites you’ve visited.

If you can’t edit, delete, or beam a bookmark, it is probably locked.

You can also copy WAV or MIDI files onto an expansion card and download them to your phone by pointing the web browser to the following address: file:///<folder>/ yourmidifile.mid. (Of course you do need to replace <folder> with the folder name and <yourmidifile.mid> with the file name.)

Editing or deleting a bookmark or saved page

1. From the Bookmarks View, open the menus .

2. Select Edit Bookmarks on the Bookmarks menu.

3. Select the bookmark you want to edit or delete.

4. Enter the desired changes.

5. Select OK.

Arranging bookmarks and saved pages

The web browser includes ten pages so that you can arrange bookmarks and saved pages in a logical fashion. For example, you can store travel links on one page, stock links on another, and business links on third page.

1. From the Bookmarks View, open the menus .

2. Select Edit Bookmarks on the Bookmarks menu.

3. Enter a new title for this page.

4. Use the stylus to drag and drop bookmarks into different slots on the current page. To move a bookmark to a different page, drag and drop it on

the Page icon .

5. Select OK.

Downloading files from a web page

The web browser lets you download up to 2MB of files that are usable on your Treo smartphone, such as new applications, MIDI ringtones, or photos that are specifically tagged for download. When you download a file, it is automatically sent to the application that can use the file. For example, if you download an MP3 file, you can store it on an expansion card and play it on your phone later in the RealPlayer application. You can also download files to an expansion card, even if the files are not usable on your Treo smartphone.

90 :: Browsing the web

1. Go to the page that contains the link to the file you want to download.

2. Press Left or Right to highlight the link to the file, and then press Center to initiate the download process.

You can also access software and other downloads using the Downloads bookmark.

Copying text from a web page

You can copy text from a web page and paste it in other applications.

1. Use the stylus to highlight the text you want to copy.

2. Open the menus .

3. Select Edit, and then select Copy.

4. Go to the application in which you want to paste, and then position the cursor where you want to paste the text.

5. Open the menus .

6. Select Edit, and then select Paste.

Using the History list

The History list stores the addresses of the last 100 pages you visited. Items in the History list are sorted chronologically.

1. From the Page View, open the menus .

2. Select History on the Page menu.

3. Press Down to navigate through the list.

4. Select the web page you want to load.

Finding text on a web page

1. From the Page View, open the menus .

2. Select Find Text on Page on the Page menu.

3. Enter the text you want to find.

4. Check or uncheck the Wrap Search box to indicate if you want the search to wrap from the end of the page to the beginning when the end is reached.

5. Select Find to start the search.

Lots of graphics slowing you down? Browse the web faster by turning off images. Open the Options menu, select Preferences, select General, and then check the Disable Images box.

If the web browser does not recognize a phone number as dialable, you can copy the phone number (as text) and paste it into the Phone Dial Pad.

You can also save an image from a web page by tapping and holding it with the stylus.

Browsing the web :: 91

Visit secure websites. The security certificates and 128-bit Secure Socket Layer (SSL) encryption let you browse secure sites, such as online shopping, banking, and email. Remember: Some secure sites also require specific browsers and may not work with the web browser application.

The web browser supports JavaScript, SSL strong encryption, and cookies, but does not support plugins (Flash, Shockwave, etc.) or Java applets.

Customizing your web browser settings

1. Open the menus .

2. Select Options, and then select Preferences.

3. Select Page and set any of the following preferences:

•Start With: Determines which view displays every time you open the web browser.

•Home Page: Sets the page that appears when you select .

•Restore Default: Selects the original home page, if you changed it.

•Show Address Bar: Sets whether the web address

appears in Page View. When it is visible, you can select the pick list to go to a previously viewed page or enter a URL directly from Page View.

4. Select General and set any of the following preferences:

•Disable Auto Complete: Determines whether the web browser suggests text, based on your previous entries, when you begin entering info.

•Disable Images (faster): Determines whether images appear when you load a web page. If you don’t view images, web pages will load faster. If you select not to view images, you can still see any image by selecting the placeholder box on the web page.

• Disable JavaScript: Bypasses JavaScript elements on the web pages you view.

• Disable Cookies: Determines if some web sites can store personalized info on your Treo smartphone. Some sites do not work properly if you select this option.

• Tap and Drag: Determines whether dragging the stylus selects text or scrolls through the content of the page.

92 :: Browsing the web

5. Select Advanced and set any of the following preferences:

• Set memory limit for storing pages: Sets the

amount of memory used for your cache. Pages are cached so they load faster the next time you view them.

• Cookies: Indicates how much memory is being

used by cookies. To free up this memory, select Clear Cookies.

• Cache: Indicates how much memory is being used by your cache to store

recent pages and history. To free up this memory, select Clear Cache.

• Clear cache on exit: Determines if the cache clears each time you exit the

Web br ows er.

• Set Proxy: Sets up a proxy server to access the Internet. If your connection

requires a proxy server, please contact your Internet service provider or IT administrator for this information.

6. Select OK.

Manually disconnect the Internet connection

You can manually disconnect your smartphone’s Internet connection.

1. From the Page View, open the menus .

2. Select Disconnect on the Page menu. You will automatically be prompted to reconnect to the Internet when you attempt to access a web page. You can also manually restore the connection by selecting Connect from the Page menu.

Browsing the web :: 93

Photos are 16-bit color at a maximum of 640 x 480 pixels (0.3 megapixels) in VGA resolution or 320 x 240 pixels in QVGA resolution. Videos are 320 x 240 pixels in CIF resolution or 176 x 144 pixels QCIF in resolution.

You can also send videos by syncing your phone with your computer.

Taking photos and videos

If your Treo 650 smartphone does not have a built-in camera, then the sections in this chapter about taking photos and recording videos do not apply to you. Even if your phone does not have a camera, you can still receive and view photos and videos, or send photos and videos to other people as email attachments.

You can also use photos to personalize your phone (such as wallpaper or photo caller ID; see “Assigning a caller ID photo” on page 144 for details). You can also move photos and videos to a computer by synchronizing your phone with your computer.

Tak i ng a ph oto

You can store photos on your phone or on an expansion card.

1. Go to Applications and select Camera .

2. Select the Album pick list and select the album

where you want to save the photo.

3. (Optional) Adjust the zoom and resolution settings.

4. Point the lens on the back of your Treo smartphone

at the subject you want to photograph.

5. Press Center to capture the photo.

6. After you take the photo, choose from the following

options:

• (Optional) Select Audio to add a voice caption.

• Select Save to keep the photo, select Delete to discard it, or select Send to send the

photo as a Messaging attachment.

94 :: Taking photos and videos

Recording a video

You can store videos on your phone or on an expansion card.

1. Go to Applications and select Camcorder .

2. Select the Album pick list and select the album where you want to save the video. To create a new album or change where the video is stored, select Manage Albums from the list.

3. (Optional) Adjust the resolution settings.

4. Point the lens on the back of your smartphone at the subject you want to record.

5. Press Center to start recording.

6. When you’re done recording, press Center again to stop.

7. Select Play to review the video.

8. Select Save to keep the video, select Delete to discard it, or select

Send to send the video.

The video recording screen displays the approximate recording time you have left based on the space available on your phone or expansion card. Actual recording time may vary depending on how fast you are moving, how many colors you are recording, and so on.

Tap and drag the progress indicator bar to jump to a different section of the video. Select Pause to pause video playback.

Taking photos and videos :: 95

Viewing a photo

1. From the Gallery , select the photo you want to view.

2. Press Up or Down to zoom in and out.

3. If the photo has a voice caption, select Audio to hear it.

4. Select Done.

To change the Gallery display format, select List and Thumb.

To view a different album,

Viewing a video

1. From the Gallery , select the video you want to view.

2. Press Up or Down to adjust the volume.

3. Select Done.

select the Album pick list in the upper-right and select the album you want to view.

To view an album stored on

Viewing a slide show

1. From the Gallery , select Slide show .

2. Tap the screen to return to the thumbnail view.

an expansion card, insert the card and select Card

in the upper-right

corner.

To view other full-size photos, press Right and Left .

To rotate a photo, open the

Sending a photo or video

You can send a photo to other photo-enabled mobile phones or to an email address.

1. From the Gallery , highlight the photo or video you want to send.

2. Select Send .

3. If you are sending a photo, the Messaging application opens. Add an address and send the message. (See “Creating and sending messages” on page 72 for details.)

4. Add an address and send the message.

Media menu and select Rotate Picture. Select the photo you want to rotate, and then select the orientation.

96 :: Taking photos and videos

Copying a photo or video

You can copy photos or videos from your phone to an expansion card, and vice versa.

1. From the Gallery , select the photo(s) or video(s) you want to copy.

2. Open the menus .

3. Select Copy to Card (for items on your phone) or Copy to Device (for items on an expansion card) from the Media menu.

Organizing photos and videos

1. From the Gallery , select the album you want to organize.

2. Select Organize .

3. Select a photo or video to add it to or to remove it from the album.

4. Select Done.

indicates photo

is in album

Saving a photo as wallpaper

1. From the Gallery , select the photo you want to use as wallpaper.

2. Open the menus .

3. Select Save as Wallpaper on the Media menu.

4. When the confirmation message appears, confirm by selecting Yes, or decline by selecting No.

You cannot send copyrighted photos or videos that appear with a Lock icon in the Gallery View.

To copy an entire album, open the Media menu, go to Album, and select Copy Album to Card or Copy Album to Device. Select the album you want, and then select Copy.

Taking photos and videos :: 97

Deleting a photo or video

1. From the Gallery , select the photo or video you want to delete.

2. Open the menus .

3. Select Delete from the Media menu.

4. Select Delete to confirm deletion.

You can personalize a photo. Open the Photo menu, select Draw on Photo, and then use the drawing tools to add your own personal touch. When you save the photo, you can replace the original or save a copy.

You can also open the Gallery from the Applications View. Go to Applications and select Media.

98 :: Taking photos and videos

Customizing your Camera settings

If your Treo 650 smartphone has a built-in camera, you can customize the camera’s settings.

1. From any Camera view, open the menus to access the Settings screen. If you are in Camera mode, the Photo Settings screen will appear. If you are in Video (Camcorder) mode, the Video Settings screen will appear.

2. Set any of the following preferences:

• Effects: Sets the color palette for the current photo or video. You cannot

• Prompt sounds: (photos only) Sets the sound that plays before you take

• Shutter sounds: Determines if a sound plays when you take a photo.

• Microphone: (videos only) Turns the microphone on and off so that you

• Resolution: Sets the default size for newly captured photos or videos.

• Date stamp: (photos only) Determines if the date the photo is taken appears

• Review photos/videos: Determines if you can review photos or videos

• Auto naming: Assigns a name to a series of photos to be captured, such

change an item’s palette after you take the photo or video.

the photo.

can record videos with or without sound.

on your photos.

before saving them and how quickly they are automatically saved.

as Seattle001, Seattle002, and so on.

Palm Treo 650 Telus User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Welcome

If you read nothing else...

Read This Now: Getting Started

First Day: Learning the Basics

First Week: Using Phone, Web, Messaging, and Email

First Two Weeks: Using Organizer Features

First Month: Managing Applications

When You’re Ready: Customizing Your Treo smartphone

If Something Happens: Help

What you’ll need

Treo™ 650 smartphone overview

Hardware

Documentation and software

Smartphone handset features

Installing the battery

Charging the battery

Turning your phone on and off

Turning your phone on and off

Waking up the screen

Making your first call

Adjusting call volume

What’s my number?

Moving around the Treo™ screen

Scrolling through screens

Highlighting items

Accessing command buttons

Selecting or activating items

Selecting menu items

Selecting options in a pick list

Using the keyboard

Using the keyboard backlight

Entering lowercase and uppercase letters

Entering numbers, punctuation, and symbols that appear above the letters on the keys

Entering other symbols and accented characters

Opening applications

Setting up your computer

System requirements

Connecting your Treo smartphone to your computer

Installing the desktop synchronization software on your computer

Synchronizing contacts and other information

Synchronizing with the Palm®Desktop software

Battery life

Maximizing battery life

Where to learn more

For a quick introduction

While using your Treo smartphone

If you need more information

Phone overview

Accessing the Phone application

Dialing calls

Dialing using the onscreen Dial Pad

Dialing with the keyboard

Dialing by contact name

Dialing with a favorite button

Dialing from a web page or message

Redialing a recently called number

Receiving calls

To answer a call, do one of the following:

To ignore a call and send it to voicemail, do one of the following:

To silence the ringer while your phone is ringing, do one of the following:

Using voicemail

Setting up voicemail

Voicemail notification

Retrieving voicemail messages

Managing active calls

Ending a call

Returning to an active call from another application

Saving phone numbers

More ways to manage calls

Making a second call

Answering a second call (call waiting)

Making a conference call

Using Flash mode during an Active call

Viewing minutes usage

Choosing your privacy settings