Palm Treo 650 Sprint User Guide

Sprint PCS® Service

Sprint PCS VisionSM Smart Device Treo™ 650 by palm

www.sprint.com

Forward" logo and other trademarks are trademarks of Sprint Nextel.

Printed in the U.S.A.

PN: 406-10149-03

CI_Treo650_080705

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Where to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

1A. Setting Up Your Sprint PCS VisionSM Smart Device Treo™ 650 by Palm®

Software Installation CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1B. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1C. Connecting to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Preparing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connecting Your Treo 650 to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installing the Synchronization Software on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Section 2: Your Sprint PCS Vision Smart Device . . . . . . . . . . . . . . . . . . . . . . . . .27

2A. Learning the Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Your New Sprint PCS Vision Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Turning Your Device’s Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Moving Around the Treo 650 Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Opening Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

2B. Using Your Device’s Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Managing Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Defining Favorite Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Connecting to Devices With Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . 77

Using Dial-up Networking on Your Treo 650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

2C. Using Your Device’s Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Looking Up Contacts and Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Beaming Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

2D. Managing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Synchronizing Contacts and Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Viewing Application Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

2E. Customizing Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

System Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Display and Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Applications Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Button Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Date and Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Power Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Locking Your Device and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Accessories for Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Section 3: Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

3A. Sprint PCS Service Features—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Sprint PCS Voice Command

TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

3B. Sprint PCS VisionSM—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Sprint PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Accessing Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

3C. Sending and Receiving Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Setting Up an Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Creating and Sending Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Receiving and Viewing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Customizing Your Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Working With Microsoft Exchange ActiveSync® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Sprint PCS Business Connection

Personal Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

3D. Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Creating and Sending Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Chatting With Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Customizing Your Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218

3E. Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Viewing Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Working With Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Customizing Your Web Browser Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

3F. Using Your Device’s Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Taking Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Viewing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Organizing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Customizing Your Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Using Your Online Album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Viewing Pictures and Videos on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246

Section 4: Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

4A. Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250

Upgrading from Another Palm Powered Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

Resetting Your Treo 650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263

Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283

Making Room On Your Treo 650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285

Voice Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286

4B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287

Section 5: Safety and Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 291

5A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

Maintaining Safe Use of and Access to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .299

Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301

Consumer Information on Wireless Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304

Using Your Phone with a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326

User’s Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .327

5B. Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329

Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

Welcome to Sprint

We are committed to bringing you the best wireless technology available. With Sprint, all your services work the same wherever you go on the network. We built our network right from the start, so no matter where you are on the network, all your services – whether it’s Voicemail, Caller ID, email, or Picture Mail – will work the same.

This guide will familiarize you with our technology and your new Sprint PCS Vision Smart Device through simple, easy-to-follow instructions. Go to Section 1: Getting Started to set up your new device and Sprint PCS Service, then get ready

to explore all the advanced features of your Sprint PCS Vision Treo™ 650 by Palm.

Welcome and thank you for choosing Sprint.

Smart Device

How to Use This Guide

We know you’re eager to start using your device right away, and the sections of this guide are designed to help you do just that.

⽧ Section 1: Getting Started guides you through setting up your new Sprint PCS

Vision Smart Device, your Sprint PCS Service, and your computer.

⽧ Section 2: Your Sprint PCS Vision Smart Device shows you the basics of your

device and service with quick, easy-to-follow instructions. This section also guides you through using the built-in, full-featured, Palm Powered™ organizer that gives you instant access to your Calendar, Tasks, Memos, RealPlayer®, Calculator, and more.

⽧ Section 3: Sprint PCS Service Features shows you how to use the Sprint PCS

service features, such as voicemail, call waiting, and call forwarding, as well as the how to use Sprint PCS Vision features, including Sprint PCS Picture Mail

Web browsing, Messaging, and email.

⽧ Section 4: Help answers frequently asked questions and shows you what to do

if something goes wrong. It also includes a helpful glossary of terms.

⽧ Section 5: Safety and Terms and Conditions outlines recommended safety

and maintenance guidelines and displays the terms and conditions of your Sprint PCS Service and your device warranty information.

Where to Learn More

A quick introduction to your new Treo 650:

⽧ Quick Tour teaches you how to use many features of your Treo 650. It is

already installed on your Treo device and you can open it any time (see “Opening the Quick Tour” on page 250).

⽧ Additional Tips and Shortcuts for Keyboard Navigation provides a list of time-

saving shortcuts, tips, and tricks. This handy booklet is included in the box with your Treo 650.

While using your Treo 650:

⽧ Tips for getting the most out of your Treo 650 are available in many of the built-

in applications. To view these tips, open an application, open the menus , select Options, and then select Tips.

⽧ Information is available in many dialog boxes that have a Tips icon in the

upper-right corner. Select the Tips icon to learn about the tasks you can perform in that dialog box.

If you need more information:

⽧ Books on Palm OS® devices, such as “Now You Know Treo,” are available at local

or online book retailers (look in the computers section), or visit

www.palm.com.

iii

⽧ Online forums let you consult online user discussion groups to swap

information and learn about areas you may not find elsewhere. Visit

www.palm.com for details.

⽧ Sprint Customer Service is where you go with questions about your mobile

account or Sprint PCS Service and to contact Sprint for the latest information and help. Visit

www.sprint.com for instant access to new Sprint PCS Service

features and information.

Getting Started

Section 1

Section 1A

Setting Up Your Sprint PCS VisionSM Smart Device Treo™ 650 by Palm® Software Installation CD

In This Section

⽧ What You Need

⽧ Inserting the Battery

⽧ Charging the Battery

Setting Up Software

Section 1A: Setting Up Software 3

What You Need

You should have received all of the following components in the Treo 650 box:

Hardware

䢇 Treo han dse t 䢇 AC adapter charger 䢇 USB sync cable 䢇 Headset 䢇 Sprint® charger adapter

Documentation

䢇 Before You Start Using Your Sprint PCS Vision Smart Device 䢇 User’s Guide (this book) 䢇 Additional Tips & Shortcuts for Keyboard Navigation

Software

䢇 Palm Software Installation CD (includes desktop synchronization software

and bonus software for your device)

Other

As you work through the instructions in this section, you’ll also need the following items:

䢇 An electrical outlet 䢇 The computer with which you will synchronize your personal information

4 Section 1A: Setting Up Software

Inserting the Battery

1. Press the Battery Door Release button and slide the battery door downward

to remove it from your Treo 650.

2. Align the metal contacts on the battery with the contacts inside the battery

compartment.

3. Insert the battery into the compartment at a 45 degree angle, and then

press it into place.

4. Slide the battery door onto the back of the device until it clicks into place.

5. When the Welcome screen appears, follow the onscreen instructions to set

up your Treo 650.

Setting Up Software

Battery Door Release

Notch

Section 1A: Setting Up Software 5

Battery Contacts

Phone Contacts

Charging the Battery

You must charge your Treo 650 fully before using it. It may not turn on at all when you first remove it from the box.

1. Plug the AC charger into a wall outlet.

2. Connect the charger cable to the bottom of the Treo device. Make sure

the arrow on the connector is facing up, towards your Treo screen.

3. Wait for the indicator light to turn solid green. This may take up to

four hours.

Indicator Light

6 Section 1A: Setting Up Software

Important:

It is vital that you use only Sprint-approved AC adapter chargers, car chargers, and replacement batteries. Use of unauthorized accessories could damage your device and invalidate your warranty.

Check the indicator light to make sure your Treo 650 is charging. If the battery is fully drained, it may take a few moments for the indicator light to turn on while charging. When your Treo 650 is connected to a power source, the indicator light glows solid (versus flashing), and the color of the light indicates the following:

䢇 Red indicator light: battery is charging. 䢇 Green indicator light: battery is fully charged. 䢇 Indicator light off: battery is not charging. Check the cable connection and the

outlet to which it is connected.

After you set up your Treo, the onscreen battery icon displays power status:

䢇 Full battery icon : battery is charged.

䢇 Partial battery icon : battery has some power but is not fully charged.

䢇 Empty battery icon : battery needs charging immediately.

䢇 Red lightning bolt : battery is charging.

䢇 Green lightning bolt : battery is fully charged.

Using a Sprint Charger Adapter

If the connector on your Sprint-approved 1 Amp AC charger or vehicle charger doesn’t fit into the connector on the bottom of your Treo device, use the included Sprint charger adapter.

Setting Up Software

Section 1A: Setting Up Software 7

War nin g:

Use only with 1 Amp AC adapters distributd by Sprint for Treo 650. Using any unapproved AC adapter may destroy the AC adapter and cause fire.

1. Plug the charger to a power source.

2. Connect the Sprint charger adapter to

the bottom of the Treo 650.

3. Connect the charger cable to the

Sprint charger adapter.

Sprint charger adapter

4. Charge your Treo 650 as described

earlier.

Battery life

Battery life depends on individual use. Consumption factors include signal strength, speakerphone use, and whether calls are data or voice calls.

When your device’s phone is on, the Treo battery provides up to 4.5 hours of talk time on the Sprint PCS 1900 MHz band. Talk time is slightly lower when roaming on the cellular 800 MHz band.

If the battery drains to the point where your Treo 650 doesn’t turn on, the Treo device stores your information safely until you recharge the battery. To avoid draining the battery, we recommend that you charge and synchronize your Treo 650 every day, especially if you use the wireless features of your device often.

Note:

Using your device’s phone has an effect on the battery life. You can extend the battery life by turning off your device’s phone while using the organizer features. In any case, regular charging is recommended for optimal performance.

8 Section 1A: Setting Up Software

Maximizing battery life

You can increase the life of your Treo 650 battery by following a few easy guidelines. Remember that battery life depends on how you use your Treo device.

䢇 Charge your Treo 650 whenever you’re at your desk, or charge it overnight

each day. The Lithium Ion (Li-Ion) battery has a much longer useful life when it is topped off frequently, rather than charging it after it is fully drained.

䢇 The wireless features of your Treo 650 (phone, email, messaging, and Web)

consume more power than its organizer features. However, if you spend a lot of time using the camera (if included), games, media players, eBooks, or other Palm OS® applications, keep an eye on the battery level and charge when necessary.

䢇 If you don’t plan to use the wireless features on your Treo 650 for awhile, you

may want to turn off your device (see “Turning Your Device’s Phone On and Off” on page 35). You can forward calls to a different number or let all calls be picked up by voicemail (see “Call Forwarding” on page 173).

䢇 As with any mobile phone, if you are in an area with no wireless coverage,

your Treo 650 searches for a signal, which consumes power. If you cannot move to an area of better coverage, you may wish to temporarily turn off your device’s phone (see “Turning Your Device’s Phone On and Off” on page 35).

䢇 Turn down the screen brightness (see “Adjusting the Brightness” on

page 147).

䢇 Decrease the Auto-off setting in Power Preferences (see “Power Preferences”

on page 155). This turns off your screen automatically after a shorter period of inactivity.

Setting Up Software

Section 1A: Setting Up Software 9

10 Section 1A: Setting Up Software

Section 1B

Setting Up Service

In This Section

⽧ Getting Started With Sprint PCS Service

⽧ Setting Up Your Voicemail

⽧ Sprint PCS Account Passwords

⽧ Getting Help

Setting up service on your new Sprint PCS VisionSM Smart Device Treo™ 650 is quick and easy. This section walks you through the necessary steps to unlock your

device, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint PCS Service.

Section 1B: Setting Up Service 11

Setting Up Service

Getting Started With Sprint PCS Service

Determining if Your Device’s Phone is Already Activated

If you received your device in the mail or purchased it at a Sprint Store, it probably has already been activated. All you need to do is unlock it.

If your phone is not activated, please call Sprint at 1-888-211-4PCS (4727).

Unlocking Your Device

To unlock your device, follow these easy steps:

1. Press and hold the Power/End button to turn the phone on.

2. Press Center.

3. Enter your four-digit lock code. (For security purposes, the code is not visible

as you type.)

Note:

12 Section 1B: Setting Up Service

If you can’t recall your lock code, try using the last four digits of either your Social Security number or Sprint PCS Phone Number or try 0000. If none of these work, call Sprint Customer Service at 1-888-211-4PCS (4727).

Setting Up Your Voicemail

All unanswered calls to your Sprint PCS Vision Phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your device’s phone is activated.

To set up your voicemail:

1. Press and hold .

2. Follow the system prompts to:

䡲 Create your password 䡲 Record your greeting 䡲 Record your name announcement 䡲 Choose whether or not to activate Skip Pass Code (a feature that lets

you access your voicemail simply by pressing and holding , bypassing the need for you to enter your password)

Setting Up Service

Note:

The voicemail setup process may vary in certain Affiliate areas.

For more information about using your voicemail, see “Using Voicemail” on page 170.

Section 1B: Setting Up Service 13

Sprint PCS Account Passwords

As a Sprint PCS customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint PCS Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

Account Password

If you are the account owner, you'll have an account password to sign on to

www.sprint.com and to use when calling Sprint Customer Service. Your default

account password is the last four digits of your Social Security number. If you are not

the account owner (if someone else pays for your Sprint PCS Service), you can get a sub-account password at

Voicemail Password

You'll create your voicemail password when you set up your voicemail. See “Setting Up Your Voicemail” on page 13 for more information on your voicemail password.

Sprint PCS Vision Password

If you have a Sprint PCS Vision Phone, you can set up a Sprint PCS Vision Password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.

For more information or to change your passwords, sign on to call Sprint Customer Service at 1-888-211-4PCS (4727).

www.sprint.com.

www.sprint.com or

14 Section 1B: Setting Up Service

Getting Help

Visit Our Website

You can get up-to-date information on Sprint PCS Services and Options by signing onto our Website at

When you visit us online, you can

䢇 Review coverage maps 䢇 Learn how to use voicemail 䢇 Access your account information 䢇 Purchase accessories 䢇 Add additional options to your service plan 䢇 Check out frequently asked questions 䢇 And more

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 Dial , and then press Phone/Send on your Sprint PCS Phone 䢇 Sign on to your account at www.sprint.com 䢇 Call us toll-free at 1-888-211-4727 (Consumer customers),

䢇 Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742

–or– 1-888-788-4727 (Business customers)

www.sprint.com.

Setting Up Service

Section 1B: Setting Up Service 15

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to invoicing information on your Sprint PCS Account. This information includes balance due, payment received, invoicing cycle, and the number of minutes used since your last invoicing cycle. (Normal airtime usage will apply.)

To access automated invoicing information:

䊳 Press , and then press Phone/Send .

Note:

This service may not be available in all Affiliate areas.

Sprint PCS Directory Assistance

You have access to a variety of services and information through Sprint PCS Directory Assistance, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you will be billed for airtime.

To call Sprint PCS Directory Assistance:

䊳 Press , and then press Phone/Send .

Sprint PCS Operator Services

Sprint PCS Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party.

16 Section 1B: Setting Up Service

To access Sprint PCS Operator Services:

䊳 Press , and then press Phone/Send .

For more information or to see the latest in products and services, visit us online at

www.sprint.com.

Note:

Sprint PCS Operator Services may not be available in all Affiliate areas.

Section 1B: Setting Up Service 17

Setting Up Service

18 Section 1B: Setting Up Service

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