Palm Treo 650 Cellular South User Guide
using your
Treo™ 650
smartphone
by Palm
Includes setup information and instructions for most tasks
Copyright
Copyright © 2005 Palm, Inc. All rights reserved. Palm, Treo, VersaMail, the Palm and Treo logos, Palm, Palm OS,
HotSync, Graffiti, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to Palm,
Inc. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd.
and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan
and in other countries except the United States of America. NetFront is a registered trademark of NetFront
Communications, Inc. in the United States of America and is used under a license. A portion of this software includes
software modules developed by the Independent JPEG group. MPEG Layer-3 audio decoding technology licensed from
Fraunhofer IIS and Thomson. RealPlayer and RealAudio are registered trademarks of RealNetworks, Inc. All other brand
and product names are or may be trademarks of, and are used to identify products or services of, their respective
owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm,
Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of
this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as
a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to
protect against data loss.
PN: 406-10451-00
Contents
1 Contents
3 Welcome
4 If you read nothing else...
5read this now:
getting started
What you’ll need
6
7 Treo™ 650 smartphone overview
11 Installing the battery
12 Charging the battery
14 Turning your phone on and off
15 Making your first call
17 first day:
learning the basics
Moving around the Treo™ screen
18
22 Using the keyboard
26 Opening applications
28 Setting up your computer
31 Synchronizing contacts and other information
33 Battery life
34 Where to learn more
35 first week:
using phone, web, and messaging
Phone overview
36
39 Dialing calls
42 Receiving calls
44 Using voicemail
46 Managing active calls
49 More ways to manage calls
54 Defining favorite buttons
57 Using a phone headset
59 Connecting to devices with Bluetooth
wireless technology
®
64 Using dial-up networking on your Treo™ 650
smartphone
68 Sending and receiving email
81 Messaging
87 Browsing the web
94 Taking photos and videos
101 first two weeks:
using organizer features
Managing contacts
102
104 Calendar
Contents :: 1
111 Tasks
115 Memos
116 Listening to music
122 World Clock
124 Calculator
126 Looking up contacts and other information
128 Beaming information
131 first month:
managing applications
Installing applications
132
134 Removing applications
135 Viewing application info
136 Using expansion cards
141 when you’re ready:
customizing your Treo
TM
smartphone
Phone settings
142
146 System sound settings
147 Display and appearance
149 Applications settings
151 Button settings
152 Date and time settings
154 Power Preferences
155 Locking your phone and info
163 if something happens:
help
Upgrading from another Palm Powered™
164
device
169 Trouble installing the desktop software?
170 Resetting your Treo™ 650 smartphone
172 Replacing the battery
174 Screen
175 Network connection
179 Dial-up networking
180 Synchronization
185 Email
189 Web
190 Camera
191 Third-party applications
192 Error messages
193 Making room on your Treo™ 650 smartphone
194 Voice quality
195 Getting Additional Help
197 Glossary
199 FCC
209 Index
223 Specifications
2 :: Contents
Welcome
Congratulations on the purchase of your Treo™ 650 smartphone by
Palm. In one compact and indispensable device, you now have all of
the following:
• An advanced mobile phone*
• A Palm Powered™ organizer with portable expansion capability (MultiMediaCard/
Secure Digital/Secure Digital input/output [SD/SDIO] )
• Email**
• Web browsing**
•SMS*
• A digital camera***
* Requires service contract with your wireless service provider.
** Requires service contract and data service from your wireless service provider.
***There are two models of the Treo 650 smartphone: One model has a built-in camera and the
other model does not have a camera. The packaging for your smartphone identifies if a camera
is included.
This guide will help you set up your Treo 650 smartphone and
quickly learn to use it.
LOOK HERE: Don’t miss
the helpful tips and crossreferences given in this
column.
Welcome :: 3
If you read nothing else...
This guide is designed to get you using your Treo™
650 smartphone by Palm quickly, starting with just
the basics. As you become more comfortable with
your smartphone and want to learn more, come
back and read the other sections.
Read This Now: Getting Started
Follow the instructions to set up your Treo
smartphone and make your first call.
First Day: Learning the Basics
Learn how to enter text, move around the screen,
and set up synchronization.
First Week: Using Phone, Web, Messaging, and Email
Learn how to use all the great wireless features of
your Treo smartphone, including phone, email, web
browsing, and messaging.
4 :: If you read nothing else...
First Two Weeks: Using Organizer Features
Your Treo 650 smartphone is not just a phone.
It also includes a full-featured Palm Powered
organizer that gives you instant access to your
Calendar, Tasks, Memos, Music, Calculator,
and more.
™
First Month: Managing Applications
Learn how to add or delete extra applications and
use an expansion card with your smartphone.
When You’re Ready: Customizing Your Treo smartphone
Once you’ve learned the basics, you’ll want to
explore additional features on your smartphone and
customize its settings.
If Something Happens: Help
If something goes wrong or you can’t figure out
how to use a feature, we can help. Check this
chapter for answers to frequently asked questions.
read this now:
getting
started
read this now: getting started :: 5
What you’ll need
As you work through the instructions in this guide, you’ll need all the items that came
in the Treo™ 650 smartphone box (see “Treo™ 650 smartphone overview” on page 7)
as well as the following:
• An activated mobile account with data services*
• A location with wireless coverage for your phone
• An electrical outlet
• The computer with which you will synchronize your personal information
• The Palm Software Installation CD included in the box
* You cannot use email, web browsing, or messaging without data services of some type.
6 :: What you’ll need
Treo™ 650 smartphone overview
You should have received all of the following components in the Treo 650
smartphone box:
Hardware
• Treo handset
•AC charger
• USB sync cable
• Headset
• Battery
• Electric socket adapter(s) (if required in region)
Documentation and software
• Using Your Treo™ 650 smartphone by Palm (this guide)
• Palm Software Installation CD
• Palm warranty
Warranty does not cover
damage by Secure Digital
(SD) cards that do not
meet SD Memory Card
Specifications. SD cards
that do not meet SD
Memory Card Specifications
may damage your Treo 6 50
smartphone. SD cards that
do meet SD Memory Card
Specifications are marked
with the following logo:
The Software Installation
CD includes free bonus
software for your phone
and synchronization
software for your computer.
Treo™ 650 smartphone overview :: 7
Smartphone handset features
The following illustrations show the locations and names of the physical features of
the Treo 650 smartphone. Refer to these illustrations while following the instructions
in this guide.
A. Ringer switch
B. Infrared (IR) port
C. Antenna
D. Expansion card slot
E. Stylus
8 :: Treo™ 650 smartphone overview
A
E
D
B
C
B
A
L
K
J
I
A. Indicator light (phone and charge indicator)
B. Earpiece
C. 5-way navigator
D. Messaging button
E. Power/End button
F. Microphone
G. Multi-connector
H Headset jack
I. Calendar button
J. Phone/Send button
K. Side button
L. Volume button
C
D
E
Be careful not to scratch
or crush the screen. Do not
store the smartphone in a
place where other items
might damage it. Visit
www.palm.com/us/support
to find carrying cases that
protect the screen and
other useful accessories.
F
G
H
Treo™ 650 smartphone overview :: 9
IMPORTANT: The speaker
includes a large magnet, so
be sure not to store your
smartphone near credit
cards or other items that
could be demagnetized.
B
A
D
A. Camera lens*
B. Self-portrait mirror
C. Battery door release
D. Speaker
* There are two models of Treo 650 smartphone: One model has a built-in camera and the
other model does not have a camera. The packaging for your smartphone identifies if a camera
is included.
C
10 :: Treo™ 650 smartphone overview
Installing the battery
1. Press the Battery Door Release button and slide the battery door downward to
remove it from your smartphone.
2. Align the metal contacts on the battery with the contacts inside the battery
compartment.
3. Insert the battery into the compartment at a 45-degree angle, and then press
it into place.
4. Slide the battery door onto the back of the phone until it clicks into place.
5. When the Welcome screen appears, follow the onscreen instructions to set up
your smartphone.
A. Battery Door Release button
B. Battery contacts
C. Notch
D. Phone contacts
A
B
C
D
Installing the battery :: 11
Battery consumption varies
based on personal usage.
Consumption factors
include signal strength,
speakerphone usage, and
whether calls are data or
voice calls.
When your smartphone is
connected to a power
source, the indicator
light glows solid (versus
flashing), and the color
of the light indicates the
charging state.
Charging the battery
Before using your Treo 650 smartphone, you need to charge the battery. It may not
turn on at all when you first remove it from the box. We recommend 4 hours for a full
charge, or until the indicator light is solid green.
1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.
2. Connect the charger cable to the bottom of the smartphone. Make sure the arrow
on the connector is facing up, toward the screen.
A
A. Indicator light
3. To confirm your smartphone is charging, check the indicator light.
• When the indicator light is solid red, your smartphone is charging.
• When the indicator light turns solid green, your smartphone is fully charged.
• If the indicator light does not turn on when you connect your smartphone to the
AC charger, double-check the cable connection and the electrical outlet to
which it is connected.
12 :: Charging the battery
After you turn on your Treo smartphone, the onscreen battery icon displays
power status:
• Full battery icon : Battery is charged
• Partial battery icon : Battery has some power and is not charging
• Empty battery icon : Battery needs charging immediately
• Red lightning bolt : Charging
• Green lightning bolt with full battery : Fully charged
To see exactly how much
power is left in your
battery, tap the onscreen
battery icon.
Charging the battery :: 13
The indicator light flashes
green when your phone is
on and you’re inside a
coverage area. If you’re
outside a coverage area,
the indicator light
flashes amber.
Your smartphone includes
a keyboard backlight for
low-light conditions. The
keyboard backlight
activates automatically
when the screen turns on.
It turns off automatically
when the screen turns off
and when an active call
lasts longer than a minute.
You can also press any
application buttons on the
front of your phone to wake
up the screen and go
directly to the application
linked to that button.
Turning your phone on and off
You can use the Palm OS® features of your Treo 650 smartphone independently
of the wireless features and applications. In other words, the screen and phone are
designed to be turned off and on separately.
Turning your phone on and off
When you turn on your Treo smartphone, it connects to a mobile phone network so
that you can make and receive phone calls and use other wireless services.
1. Press and hold Power/End to turn on your phone. If Sound Mode is on, you’ll
hear a series of ascending tones. (See “Setting the ringer switch” on page 146 for
more on Sound Mode.) After your phone locates a signal, you can use the phone
and Internet features (if supported by the local network).
2. Press and hold Power/End again to turn off your phone. If Sound Mode is on,
you‘ll hear a series of descending tones. When your phone is off, the device is not
connected to any mobile phone network. You can still use the organizer and other
Palm OS features. This is ideal for airplane flights and for maximizing battery life.
Waking up the screen
To use the Palm OS features when your phone is off, you need to wake up the screen.
You can also turn off your phone’s screen without turning off your phone’s wireless
features.
1. Briefly press Power/End to wake up the screen.
2. Briefly press Power/End to turn off the screen.
14 :: Turning your phone on and off
Making your first call
Once your phone is activated, you can make your first call. We recommend that you
charge your Treo 650 smartphone for a full 4 hours (or until the indicator light is solid
green) before using it for the first time.
1. Press and hold Power/End . You will hear a series of ascending tones.
2. Allow the smartphone to complete a network search. The search may take several
seconds. When it is complete, the Network Status icon appears in the
upper-right corner of the screen.
3. Using the number pad on the keyboard, enter the desired phone number.
4. Press Phone/Send to dial.
5. When your call is complete, press Power/End or use the 5-way navigator to
select Hang Up.
If No Service appears in
the upper left corner or if
you are unable to complete
a call, you may need to
activate your phone.
Contact your wireless
service provider for
assistance.
To quickly redial your most
recent call, press and hold
the Phone/Send button to
display the redial list.
Making your first call :: 15
If your phone number is
not displayed, or if your
phone number doesn’t
appear in Phone Info, follow
the steps on page 15. Then
turn your phone off and on
again before you check
Phone Info again.
Adjusting call volume
While a call is in progress, press the Volume button on the side of your phone to
adjust call volume.
A
B
A. Volume button
B. Side button
What’s my number?
1. Make sure your phone is on (see “Turning your phone on and off” on page 14).
2. Press Phone/Send .
3. Open the Menus .
4. Select Options, and then select Phone Info.
Look here for your phone number
16 :: Making your first call
first day:
learning the
basics
first day: learning the basics :: 17
Some third-party
applications may not work
with the 5-way navigator,
and you must use the
stylus instead.
In this guide, we use arrow
icons to indicate directions
on the 5-way. These are
different from any onscreen
arrows that you tap with
your stylus or select with
the 5-way to display
pick lists.
5-way buttons:
Onscreen arrows:
Moving around the Treo™ screen
To move around the Treo™ 650 smartphone screen, you can use the 5-way navigator
or you can tap items on the screen with the stylus. With use, you will find your own
favorite way to scroll, highlight, and select menu items.
The 5-way includes Right, Left, Up, Down, and Center buttons.
E
D
Scrolling through screens
As on a computer, you scroll on the Treo smartphone to move from field to field or
page to page, or in some cases to highlight an item or option in a list. There are
several methods of scrolling:
• Press the 5-way on the front of the Treo smartphone. Press Right , Left ,
Up , or Down to move to the next field, button, or action in that direction.
• Press and hold Up to quickly scroll to the top of a list, or press and hold
Down to quickly scroll to the bottom of a list.
A
B
A. Up
C
B. Right
C. Down
D. Left
E. Center
18 :: Moving around the Treo™ screen
• Tap an onscreen scroll arrow.
• When viewing a list screen, such as the Memo list:
• Press Up or Down to scroll one screen at a time.
• Press Center and then press Up or Down to scroll between line items.
• Press Left to switch from item scrolling to screen scrolling.
• Press Option and Up or Down to scroll to the next page of information
within the current record.
• When inside a text field, press Right or Left to scroll to the next character or
word, and press Up or Down to scroll between lines.
• Drag the slider of an onscreen scroll bar.
Highlighting items
The 5-way lets you highlight items before opening or selecting them.
• When an onscreen button (OK, Cancel, etc.) or pick list is
highlighted, the button or pick list item acquires a glow
around its border.
• When a phone number, email address, or web
link is highlighted on a web page or in a
message, the text appears in reverse type (light
text on a dark background).
• When an entire text entry field is highlighted, you can press Center to edit the text.
After you edit the text, press Center again to highlight the entire field.
Once you’ve opened an
application (see “Opening
applications” on page 26),
you can experiment with
using the 5-way to
highlight different screen
elements.
Moving around the Treo™ screen :: 19
You can also use the stylus to highlight text on the screen. When text is highlighted,
it appears in reverse type.
• Drag the stylus across the text you want to highlight.
• Double-tap a word to highlight it.
• Triple-tap a line of text to highlight it.
Accessing command buttons
Command buttons such as New, OK, and Details appear at the bottom of the screen.
In many cases, you can jump directly to these buttons instead of scrolling to them.
• From a list screen, such as the Contacts list or Memos list, press Right to jump
to the first button.
• From a screen where you create or edit entries, such as Edit Contacts, press
Center to jump to the first button.
• From a dialog box, such as Edit Categories, press Up or Down to scroll to
the buttons.
Selecting or activating items
After highlighting an item with the 5-way, you can select or activate it by pressing
Center. You can also select an item by tapping it with the stylus.
20 :: Moving around the Treo™ screen
Selecting menu items
Many applications have menus to provide access to additional features. These menus
are usually hidden from view, but they appear when you open the Menus . To get
the most out of your Treo smartphone, it’s a good idea to familiarize yourself with the
additional features available through the various application menus.
1. Open the Menus to display an application’s
menus.
2. Press Right and Left to switch between menus.
3. Press Up and Down to highlight a menu item.
4. Press Center to select the menu item, or press
Menu to close the menu and cancel your
selection.
Selecting options in a pick list
A range of options is often presented in a type of menu called a pick list, which can be
identified by a downward-pointing arrow. Pick lists are different from the application
menus described above.
• Use the 5-way to highlight the pick list, and then press Center to display the items
in the list. Press Up and Down to highlight the item you want, and then press
Center to accept your selection.
• To exit the pick list and cancel your selection, press Left or Right .
• Use your stylus to tap the pick list, and then tap the item you want from the list.
Most menu items have
menu shortcuts listed in
the menu. To use a menu
shortcut, press Menu plus
the shortcut letter. You
don’t have to see the menu
item to use the menu
shortcut.
Moving around the Treo™ screen :: 21
Using the keyboard
When using the keyboard,
most people find it easiest
to hold the Treo
smartphone with two hands
and use the tips of both
thumbs to press the keys,
as shown above.
The keyboard backlight
may not be visible in
bright sunlight.
22 :: Using the keyboard
A
I
H
A. Applications
B. Menu
C. Backspace
D. Return
E. Right Shift
F. A lt
G. Space
H. Shift/Find
I. Option
FG
B
C
D
E
Using the keyboard backlight
The Treo smartphone includes a keyboard backlight for low light conditions. The
backlight activates automatically when the screen turns on. It turns off automatically
when the screen turns off and when an active call lasts longer than a minute.
Entering lowercase and uppercase letters
• To enter lowercase letters, press the desired keys.
• To enter an uppercase letter, press Shift/Find or Right Shift , and then
enter a letter. You don’t need to press and hold Shift while entering a letter.
• To turn Caps Lock on, press Shift/Find or Right Shift twice. To turn it off,
press Shift/Find or Right Shift again. When Caps Lock is on, this symbol
appears in the lower right: .
Entering numbers, punctuation, and symbols that appear above the letters on the keys
• Press Option , and then press the key with the desired character shown above
the letter. You don’t need to press and hold Option while pressing the second key.
• To turn Option Lock on, press Option twice. To turn it off, press Option
again. When Option Lock is on, this symbol appears in the lower right: .
Entering other symbols and accented characters
1. Enter the character that corresponds to the symbol or accented character you
want. See the table on the next page.
2. Press Alt .
3. Press Up or Down to highlight the desired character.
4. Press Center to insert the character.
In many applications, you
can view a list of all the
alternate characters. Open
the Edit menu and select
Keyboard Help.
Some application views
automatically default to
Option Lock, such as the
Dial Pad View in the Phone
application or the
Calculator. In this case, you
do not have to press and
hold Option to enter
numbers.
The alternate characters
are grouped according to
their similarity to the
corresponding key. For
example, the alternate
characters available for the
e key are é, è, ë, ê, and .
Using the keyboard :: 23
Symbols and accented characters
Enter...
then press Alt
to select...
Enter...
then press Alt
to select...
Enter...
a á à ä â ã å æ o ó ò ö ô œ õ ø 0
A Á À Ä Â Ã Å Æ O Ó Ò Ö Ô Œ Õ Ø 1
b or B ß p or P % 2
cç ¢ © ^ ˆ r or R® 3
CÇ ¢ © ^ ˆ s
d† ‡ S
ß Šs §
ß ŠS §
.? ! …
,„
D † ‡ – D t or T ~ ™ † ‡ ! ¡
e
E
é è ë ê
É È Ë Ê
u ú ù ü û ? ¿
U Ú Ù Ü Û : ; :-) :-( ;-) :-D
then press Alt
to select...
% ‰
°
24 :: Using the keyboard
Symbols and accented characters
Enter...
then press Alt
to select...
Enter...
then press Alt
to select...
Enter...
then press Alt
to select...
f or F ƒ x or X x ' ‘ ’ < > ~ `
i í ì ï î y
I Í Ì Ï Î Y
ÿ ¥
Ÿ
¥
"“ ” « »
$
£ ¥ ¢
l or L £ + &
m or Mµ - _ ~ • = – —
nñ /
% \ ÷ |
NÑ #=
(< [ { ‹
)> ] } ›
Using the keyboard :: 25
You can also customize
the buttons yourself;
see “Setting Buttons
Preferences” on page 151
for details.
Your wireless service
provider may have
customized the applications
associated with
each button.
Opening applications
There are three quick buttons on the front of the Treo 650 smartphone. The fourth
button turns your phone on and off, wakes up the screen, and controls the Keyguard.
Each quick button can be used to open two applications. To access a button’s primary
application, simply press the button. To access a button’s secondary application, press
Option , and then press the quick button.
26 :: Opening applications
A
B
D
C
A Phone/Send
B. Calendar
C. Email
D. Power/End
Button Primary application Secondary application
Phone/Send + Web Browser
Calendar + Memos
Messaging + VersaMail
Power/ End (on/off) + Keyguard
You can access the Palm OS
1. Press the Applications button .
2. Use the 5-way navigator to highlight the application you want to use.
3. Press Center to open the selected application.
®
applications through the Applications screen:
®
Press Applications
repeatedly to cycle through
different categories of
applications.
In the Applications, you
can enter the first few
letters of the application’s
name to highlight it. For
example, if you enter “p,”
it highlights Phone; if you
then enter “r,” it highlights
Prefs. If you pause and
then enter “r,” it highlights
the first application that
starts with “r.”
Opening applications :: 27
IMPORTANT: If you’re
upgrading from another
Palm Powered device,
follow the steps in
“Upgrading from another
™
Palm Powered
device” on
page 164 before you set up
your computer for your
new Treo smartphone.
If you want to synchronize
your information with
another desktop software
program, contact the
software developer to
obtain a conduit if one
is available.
Setting up your computer
Synchronization lets you enter information on your computer (using Palm®Desktop
software or Microsoft Outlook for Windows) and then efficiently transfer that info to
your Treo 650 smartphone. At the same time, changes you make on your smartphone
are transferred to Palm Desktop or Microsoft Outlook. Even if you manage all your
contacts on your smartphone, synchronization is a great way to back up your info.
Before you can synchronize, you need to install the desktop synchronization
software on your computer. Even if you already own a Palm Powered
have installed a previous version, you must install the software that came with your
Treo smartphone on the Palm Software Installation CD.
System requirements
Your computer should meet the following minimum system profiles for Windows or
Mac computers.
Windows 2000 or XP (or later)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
•CD drive
• Available USB port
• USB sync cable (included with your Treo 650 smartphone)
Mac OS 10.2 or later
• 128MB of total memory (RAM)
• 190MB of free hard disk space
•CD drive
• USB port
• USB sync cable (included with your Treo 650 smartphone)
™
device and
28 :: Setting up your computer
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